2009 CADILLAC SRX Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
AT 70,000 MILES MY CHECK ENGINE LIGHT WENT ON. I IMMEDIATELY TOOK IT TO MY MECHANIC WHO SAID IT'S THE TIMING CHAIN. HE NOW HAS MY CAR COMPLETELY TORN APART SO HE CAN FIX THE OUTRAGEOUSLY EXPENSIVE ISSUE.
Mileage: 70,000
BOTH FRONT TURNING INDICATORS ARE BROKEN. THE RIGHT TURNING INDICATOR WAS FIXED BY MY HUSBAND AND QUIT WORKING 2 DAYS AFTER HE GOT IT WORKING. A FEW DAYS LATER THE LEFT TURNING INDICATOR STOPPED WORKING.
Mileage: 175,000
CAR SHUTTERS AND BUCKS AT SPEEDS AROUND 39-55 , NO CHECK ENGINE LIGHT AND I TRIED MULTIPLE TIMES TO CONTACT CADILLAC WITH NO HELP AT ALL ! THE DEALER I DEALT WITH CLOSED ABRUPTLY WITHOUT NOTICE !
Mileage: 10,400
MY TIMING CHAIN FAILED AT 70,000ML, THERE IS A SB-10043857-3386 BULLETIN NO:11340B :DATE:JULY 2012 THAT SHOULD COVER MY VEHICLE FOR FREE TIMING CHAIN REPLACEMENT. GM DOES NOT WANT TO HONOR THE REPAIR EVEN THOUGH THEY HAVE ISSUED THIS SB. PLEASE HELP. MY VEHICLE IS MANUFACTURED IN 2009 IN MEXICO (DA...
Mileage: 67,800
WHILE MOVING, ON A CITY STREET,SMOKE CAME FROM THE ENGINE COMPARTMENT AND THE BRAKES NO LONGER FUNCTIONED.
Mileage: 36,399
LOSS OF POWER STEERING WHILE DRIVING. HARD TURNING.
Mileage: 140,867
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHILE DRIVING 55 MPH, A LOUD NOISE WAS HEARD FROM THE STEERING WHEEL. THE STEERING WHEEL BECAME STIFF AND REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT SHE...
Mileage: 30,000
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE REDUCE ENGINE SPEED WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS ...
Mileage: 46,762
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. THE CONTACT STATED THAT THE SEAT BELT WAS FRACTURED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE DRIVER SUSTAINED MULTIPLE MINOR LACERATIONS ON THE LEFT FOREARM DUE TO THE FAILURE,...
Mileage: 53,000
CAR JERKS AND SHUDDERS HEAVILY WHEN ACCELERATING AT 2000 RPM OR BETWEEN 40 AND 60 MPH. CHANGED TO NEW DRIVE SHAFT, TRANSMISSION REBUILT BUT NOTHING WORKS. IT IS A SERIOUS SAFETY CONCERN. IT HAPPENS AT HIGHWAYS.
Mileage: 125,000
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHILE DRIVING AT 30 MPH, THE "REDUCE ENGINE SPEED" WARNING MESSAGE ILLUMINATED WHICH CAUSED THE VEHICLE TO DECELERATE TO 5 MPH ON THE HIGHWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE ...
Mileage: 130,073
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHILE DRIVING AT 30 MPH, THE "REDUCE ENGINE SPEED" WARNING MESSAGE ILLUMINATED WHICH CAUSED THE VEHICLE TO DECELERATE TO 5 MPH ON THE HIGHWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE ...
Mileage: 130,073
REDUCE ENGINE SPEED KEEP POPPING UP AND WILL NOT LET YOU DRIVE OVER 10MILES PER HR
Mileage: 20
REDUCE ENGINE SPEED KEEP POPPING UP AND WILL NOT LET YOU DRIVE OVER 10MILES PER HR
Mileage: 20
REDUCE ENGINE SPEED KEEP POPPING UP AND WILL NOT LET YOU DRIVE OVER 10MILES PER HR
Mileage: 20
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG INDICATOR CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS ...
Mileage: 98,000
THE CAR SERGE'S ALL THE TIME, THE MOTOR SOUNDS LIKE A DIESEL WHEN YOU START IT FOR ABOUT 10 SECONDS THEN GOES AWAY. HAD THE OIL CHANGED AND DID EVERYTHING I AND THE MECHANICS COULD DO AND IT IS STILL THERE. THE KEY KEEPS GETTING STUCK AND HARD TO START. THIS CADILLAC SRX ONLY HAS 82K MILES AND THIS ...
Mileage: 68,642
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHILE SHIFTING INTO REVERSE, THE VEHICLE ACCELERATED FORWARD, CRASHED INTO A STORE, AND STRUCK ONE PERSON. THE PERSON STRUCK BY THE VEHICLE SUSTAINED BROKEN RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER....
AT 9:00 PM ET ON 20-NOV-2012 I WAS DRIVING 20 MINUTES TO MY HOME FROM MY IN-LAWS AT ~30 MPH IN MONROE, OHIO WHEN MY AIRBAGS MALFUNCTIONED. THE CAR WAS TOWED TO CAMARGO CADILLAC'S BODY SHOP FOR REPAIRS THE MORNING OF 21-NOV-2012. BOTH A SPECIALIST FROM STATE FARM (MY INSURANCE) AND THE INSPECTOR HI...
Mileage: 76,000
WAS DRIVING TO WORK.REDUCED VEHICLE POWER LIGHT CAME GO.CONTINUED TO DRIVE VEHICLE.PARKED CAR AT WORK.CAME OUT TO GO HOME. LIGHT WAS OFF.HALF WAY HOME LIGHT CAME ON AGAIN.MADE IT HOME.WAS GOING TO TAKE CAR TO DEALER BUT LIGHT NEVER CAME ON AGAIN.OTHER DAY WAS ON WAY TO WORK LIGHT CAME ON AGAIN,AN ST...
Mileage: 88,126
WAS DRIVING TO WORK.REDUCED VEHICLE POWER LIGHT CAME GO.CONTINUED TO DRIVE VEHICLE.PARKED CAR AT WORK.CAME OUT TO GO HOME. LIGHT WAS OFF.HALF WAY HOME LIGHT CAME ON AGAIN.MADE IT HOME.WAS GOING TO TAKE CAR TO DEALER BUT LIGHT NEVER CAME ON AGAIN.OTHER DAY WAS ON WAY TO WORK LIGHT CAME ON AGAIN,AN ST...
Mileage: 88,126
THE CHAIN IN THE TRANSFER CASE OF MY VEHICLE BECAME LOOSE. AT FIRST THE CHAIN WAS SKIPPING ON THE SPROCKETS ONLY WHEN I LET THE CAR ROLL AND THEN ACCELERATE, IT GAVE A JUMP UNTIL IT GOT TIGHT AGAIN, BUT AFTER FEW HUNDRED MILES OF DRIVING LIKE THIS IT STARTED TO SKIP WHENEVER I TRY ACCELERATE AND I...
Mileage: 75,604
THE CHROME OVERLAY ON THE INSIDE DOOR HANDLE SEPARATED FROM THE BASE METAL OF THE DOOR HANDLE EXPOSING A SHARP EDGE ON THE INNER SIDE OF THE DOOR HANDLE, WHICH CANNOT BE READILY VISIBLE UNTIL YOU PULL ON THE HANDLE WHEN TRYING TO OPEN THE DOOR FROM THE INSIDE. THE CHROME OVERLAY PEELED UP SLIGHTLY E...
Mileage: 41,000
I AM WRITING REGARDING THE CADILLAC SRX VIN # [XXX] I PURCHASED IN 07/09 FROM MASSEY CADILLAC. WE HAVE A SERIOUS PROBLEM WITH THIS VEHICLE AND THE NUMBER OF TIMES IT HAS BEEN IN THE CADILLAC REPAIR SHOP SINCE IT WAS PURCHASED. THE MOST EGREGIOUS DEFECT IS THE PASSENGER AIRBAG. THE VEHICLE HAS BEE...
PASSENGER AIR BAG DOES NOT COME ON WITH PASSENGER IN SEAT: 9/23/2010 SAME;10/11/2010 SAME10/102011 SAME SUPPRESSION MODULE REPLACED;6/202012 PASSENGER AIR BAG LIGHT IS IN THE OFF POSITION 3/12/2013 PASSENGER AIR BAG IS IN THE OFF POSITION SUPPRESSION MODULE REPLACED 4/3/2013 PASSENGER AIR BAG IS IN ...
I WAS DRIVING MY 2009 CADILLAC SRX. ANOTHER VEHICLE RAN A STOP SIGN AND STRUCK ME ON THE DRIVER'S SIDE. THE POINT OF IMPACT WAS ON THE LEFT FRONT WHEEL AND THE LEFT FRONT DOOR. THE SIDE AIRBAGS FAILED TO DEPLOY INSPITE OF EXTENSIVE DAMAGE TO THE VEHICLE. THE FRAME WAS BENT, THE DOOR WOULD NOT OPE...
Mileage: 11,505
HAVE HAD MY SRX INTO THE DEALER TWICE FOR THE SAME REASON THAT UPON ACCELERATION OF VEHICLE LOOSES POWER AND HESITATES DUE THE STABILITY TRACTION SYSTEM . IT WILL HESITATE AND THEN KICK IN. THIS IS VERY BAD WHEN TRYING TO TAKE OFF FROM A STOP AND INTO TRAFFIC AND THE CAR JUST LOOSES THE ABILITY T...
Mileage: 40,000
TL*THE CONTACT OWNS A 2009 CADILLAC SRX WITH GOODYEAR EAGLE RSA 235/65/17 255/60/17 ORIGINAL EQUIPMENT TIRES. THE CONTACT STATED THAT ON THE INSIDE OF ALL FOUR TIRES THE BELTS WERE SEPARATED. GOOD YEAR WAS NOTIFIED AND STATED THEY WOULD GIVE HIM 30% OFF OF THE LIST PRICE. THE TIRES HAVE BEEN REPL...
Mileage: 37,000
ON 2 SEPARATE OCCASIONS WITH 2 DIFFERENT DRIVERS THIS REAR WHEEL DRIVE VEHICLE WITH "A" TRACTION RATED TIRES LOST CONTROL AND THE BACK END SPUN AROUND 90 DEGREES. THIS VEHICLE HANDLED EXTREMELY POORLY ON WET ROADS AND THE MANUFACTURER COULD FIND NO DEFECTIVE SYSTEMS. TRACTION CONTROL/STABILITRAC W...
Mileage: 10,250
HEAD REST IS TOO FAR FORWARD FOR MY HEAD COMFORT. IT CAUSES PHYSICAL PAIN WITHIN 5-10MINUTES OF DRIVING THE VEHICLE. *TR
Mileage: 4,451
TL*THE CONTACT OWNS A 2009 CADILLAC SRX. THE OWNER'S MANUAL FOR THE CONTACT'S VEHICLE STATED THAT IF THERE WAS A SENSOR IN THE PATH OF THE SUNROOF, IT WILL RETRACT WHEN OPENING. THE SUNROOF IN HER VEHICLE DOES NOT RETRACT. THE DEALER STATED THAT THE SUNROOF WAS WORKING PROPERLY AND DOES NOT NEED ...