2010 CADILLAC SRX Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result i...
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 201...
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equ...
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICLES MANUFACTURED FROM OCTOBER 26, 2008, THROUGH JUNE 23, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MO...
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CADILLAC SRX VEHICLES EQUIPPED WITH 2.8L GAS ENGINES (LAU) OR 3.0L GAS ENGINES (LF1). SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH PROCESSING OF...
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CADILLAC SRX EQUIPPED WITH A 2.8L V6 ENGINE. IF LOW OCTANE (REGULAR) FUEL IS USED IN THE VEHICLE INSTEAD OF THE REQUIRED HIGH OCTANE (PREMIUM) FUEL...
* Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left rear tire was tited while driving, I was told it was unsafe to drive. It's currently at the dealership. * Safety concerns are in the documentation. There are others in Add. Encl. VI - ...
* Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left rear tire was tited while driving, I was told it was unsafe to drive. It's currently at the dealership. * Safety concerns are in the documentation. There are others in Add. Encl. VI - ...
* Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left rear tire was tited while driving, I was told it was unsafe to drive. It's currently at the dealership. * Safety concerns are in the documentation. There are others in Add. Encl. VI - ...
Addendum to Complaint Number 11691294.
Addendum to Complaint Number 11691294.
Addendum to Complaint Number 11691294.
The contact owns a 2010 Cadillac SRX. The contact stated while driving approximately 40 MPH, there was smoke coming from the hood of the vehicle, and the vehicle became difficult to maneuver. The contact exited the vehicle and discovered that the engine compartment was on fire. No warning lights wer...
Mileage: 211,000
Problem: My 2010 Cadillac SRX with 87,000 miles been having issues with downshifting , my vehicle would not shift to second or higher gear while driving and makes it very unsafe on the road. When this occurs I would try to pull over safely to park. My SRX would be drivable if shifted to park and th...
Problem: My 2010 Cadillac SRX with 87,000 miles been having issues with downshifting , my vehicle would not shift to second or higher gear while driving and makes it very unsafe on the road. When this occurs I would try to pull over safely to park. My SRX would be drivable if shifted to park and th...
Head Light Assembly - The dim lights are life threating. This is a know defect, and should have been part of a recall. A class action lawsuit was filed. GM loss, and replaced the head light assembly for the minimum amount of time ending in 2019. My car has 89,000 the dim lights have probably never...
The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding sound coming from the front of the vehicle. Additionally, while driving at an undisclosed speed, the vehicle failed to accelerate above 40 MPH. The cause of the failure was not ye...
The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding sound coming from the front of the vehicle. Additionally, while driving at an undisclosed speed, the vehicle failed to accelerate above 40 MPH. The cause of the failure was not ye...
The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding sound coming from the front of the vehicle. Additionally, while driving at an undisclosed speed, the vehicle failed to accelerate above 40 MPH. The cause of the failure was not ye...
I am not a mechanic so I don’t know what All I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it ...
I am not a mechanic so I don’t know what All I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it ...
I am not a mechanic so I don’t know what All I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it ...
The manufacturer is procrastinate to fix this life threatening dangerous recall and has been giving me an endless appointments to fix it and each time after I wait for the appointment they call to reschedule. The next statement is the recall details as per NHTSA website: Manufacturer Recall Number...
Engine locked up. Checked by 2 separate mechanic shops.
I recently notice that I had very little light on the low beam of my headlights. Cannot see the road unless on high beam. Dealership said it is a problem that they have had with the SRX and have replaced so many 'headlight assembly's' that they now carry them in stock. Since you can't drive with t...
Passenger seat airbag light stays on all the time. Part to replace is no longer avaliable according to local Cadillac dealer.
See attached document for complaint
The first things to go were the headlights, rearview camera & the seatbelt wouldn't fully retract. Then ALL the dash warning lights flashed like a Christmas tree; the radio, heat & AC settings changed on their own; & the navigation screen scrambled into pixels like a crashed computer screen! These i...
The first things to go were the headlights, rearview camera & the seatbelt wouldn't fully retract. Then ALL the dash warning lights flashed like a Christmas tree; the radio, heat & AC settings changed on their own; & the navigation screen scrambled into pixels like a crashed computer screen! These i...
The first things to go were the headlights, rearview camera & the seatbelt wouldn't fully retract. Then ALL the dash warning lights flashed like a Christmas tree; the radio, heat & AC settings changed on their own; & the navigation screen scrambled into pixels like a crashed computer screen! These i...
I had a headlight go out so I purchased new bulbs had both of them installed, low beams … and I still can’t see in the dark even after having my outside lamps detailed and cleaned. I have to drive with my high beams on in the dark. This needs to be a recall , something is not right with the ligh...
Was involved in a accident., side panel airbags deployed., shrapnel from airbags cuts and bruises on airs and shoulders. Also, driving car during summer with high temperatures cause electrical problems with dashboard system.
Was involved in a accident., side panel airbags deployed., shrapnel from airbags cuts and bruises on airs and shoulders. Also, driving car during summer with high temperatures cause electrical problems with dashboard system.
The cue screen will not work to raise up the screen to view there is no backup camera to view because of screen not popping up and or no sensors warnings working causing animals and, people or objects not to be seen when backing up. Also back lift gate will no close to latch down and lock, causing...
The cue screen will not work to raise up the screen to view there is no backup camera to view because of screen not popping up and or no sensors warnings working causing animals and, people or objects not to be seen when backing up. Also back lift gate will no close to latch down and lock, causing...
The cue screen will not work to raise up the screen to view there is no backup camera to view because of screen not popping up and or no sensors warnings working causing animals and, people or objects not to be seen when backing up. Also back lift gate will no close to latch down and lock, causing...
this car was recalled for a power steering hose in 2010 yet just last week it blow a hole in the line cost over $500 to fix i've had muti car in the last 40 years and never had this happen some had over 325,000 miles i don't know if dealer still has part the recall was for the crimping of the hose...
The oil burned down from 6 quarts to 1.25 quarts with no leaks and no detection or warning and the engine seized. Needs a new engine, automobile turned off on the road.
The headlights are very dim and I cannot drive this vehicle at night due to safety. This problem comes back after replacement of headlight assembly.
The power steering system has leaked causing a fire I’ve checked all the hoses no leaks pumps intact
Our 2010 Cadillac SRX almost caused an accident. While climbing a hill reduced engine power warning on dash came on and suddenly engine power reduced so much car started rolling backwards into cars behind us.
After hitting a small pot hole, the car would not come to a full stop…pushing n pumping the the brakes to the floor. This is the 3 time in the past 3 months this has happened. I have new brakes n new tires, why is this happening? It’s very scary, almost got in an accident for the brakes would n...
My vehicle is not covered by the recall yet I had a faulty power steering pump hose which resulted in it spraying power steering fluid on my engine and eventually almost catching fire it finally broke and rendered the vehicle inoperable. All the heat and fluid damaged the pulley and caused the serpe...
headlights fill with moisture and condensation causing headlights to not function properly and creates a safety issue when driving at night. Condensation also results in premature headlight bulb failure. This problem is well documented by customers of these vehicles however no repairs of this manu...
2010 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO LEAKING SUNROOF.
The car makes a knocking noise from the engine and in order to drive, you have to hold in the traction control button. I was told that the connecting rod broke and has to be repaired & I believe that should be a recall with the engine.
The car makes a knocking noise from the engine and in order to drive, you have to hold in the traction control button. I was told that the connecting rod broke and has to be repaired & I believe that should be a recall with the engine.
The car makes a knocking noise from the engine and in order to drive, you have to hold in the traction control button. I was told that the connecting rod broke and has to be repaired & I believe that should be a recall with the engine.
Hello, I wanted to let you all know that I have a 2010 cadillac srx, to which in the past these type of vehicles had had a transmissions issues, thus recalled...Well the vehicle I own, is doing and having the same transmission problem/issues...and Yet it is not under the Recall list...The Cadillac d...
Hello, I wanted to let you all know that I have a 2010 cadillac srx, to which in the past these type of vehicles had had a transmissions issues, thus recalled...Well the vehicle I own, is doing and having the same transmission problem/issues...and Yet it is not under the Recall list...The Cadillac d...
Hello, I wanted to let you all know that I have a 2010 cadillac srx, to which in the past these type of vehicles had had a transmissions issues, thus recalled...Well the vehicle I own, is doing and having the same transmission problem/issues...and Yet it is not under the Recall list...The Cadillac d...
The contact owns a 2010 Cadillac SRX. The contact stated when she turned on the headlights, she noticed that the passenger’s side headlight was not illuminated. The contact then noticed that the headlight assembly had water on the inside. The contact was able to drain the water out the headlight a...
Mileage: 170,310
The contact owns a 2010 Cadillac SRX. The contact stated while driving 35 MPH, the vehicle would not shift gear properly with the “service rear axle” message displayed on the instrument panel. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the ...
Mileage: 65,000
The contact owns a 2010 Cadillac SRX. The contact stated she received notification of NHTSA Campaign Number: 21V473000(Suspension) and she took the vehicle to the dealer for repairs. The contact stated after a couple of weeks the contact noticed that the rear end suspension had damaged both rear tir...
Mileage: 156,368
Service rear axle message is displayed on the driver information center. The code indicates AWD has been turned off which can put my safety and or safety of others at risk. Service Bulletin (PI0703B) was issued for numerous 2010 Cadillac SRX, unfortunately the recall wasn't issued for my vehicle (VI...
Service rear axle message is displayed on the driver information center. The code indicates AWD has been turned off which can put my safety and or safety of others at risk. Service Bulletin (PI0703B) was issued for numerous 2010 Cadillac SRX, unfortunately the recall wasn't issued for my vehicle (VI...
Service rear axle message is displayed on the driver information center. The code indicates AWD has been turned off which can put my safety and or safety of others at risk. Service Bulletin (PI0703B) was issued for numerous 2010 Cadillac SRX, unfortunately the recall wasn't issued for my vehicle (VI...
Service rear axle message is displayed on the driver information center. The code indicates AWD has been turned off which can put my safety and or safety of others at risk. Service Bulletin (PI0703B) was issued for numerous 2010 Cadillac SRX, unfortunately the recall wasn't issued for my vehicle (VI...
The contact owns a 2010 Cadillac SRX. The contact stated that there was water inside the headlamp housing. While driving at night, the headlights failed to produce adequate lighting; the hi-beam headlights was needed for safe nighttime driving. The vehicle was taken to the local dealer where it was ...
Mileage: 100,000
The contact owns a 2010 Cadillac SRX. The contact stated that while driving approximately 45 MPH, the headlights suddenly stopped illuminating. The vehicle was taken to the local dealer who diagnosed that the headlamps were damaged due to condensation and moisture inside the headlight assemblies and...
Mileage: 98,000
The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the headlights were significantly dim. There were no warning lights illuminated. Upon inspecting the headlights, the contact noticed that water had leaked inside the headlight housing. The dealer was notif...
Mileage: 52,000
The contact owns a 2010 Cadillac SRX. The contact stated that both adjustable rear toe links were previously replaced with non-adjustable toe links under NHTSA Campaign Number: 14V571000 (Suspension); however, while driving at various speeds, the rear end of the vehicle felt unsteady and was vibrati...
Mileage: 145,000
The contact owns a 2010 Cadillac SRX. The contact stated while driving, the brake pedal traveled to the floorboard. The brake light warning light was illuminated. In addition, the brake overheating warning message was displayed. The contact stated that in order to turn the brake light off, he had to...
The contact owns a 2010 Cadillac SRX. The contact stated that the vehicle was recently taken to the dealer to be repaired under NHTSA Campaign Number: 21V473000 (Suspension). The vehicle was repaired however, the failure occurred. The contact stated that while driving at various speeds, the vehicle ...
Mileage: 105,000
The contact owns a 2010 Cadillac SRX. The contact stated that the vehicle was recently taken to the dealer to be repaired under NHTSA Campaign Number: 21V473000 (Suspension). The vehicle was repaired however, the failure occurred. The contact stated that while driving at various speeds, the vehicle ...
Mileage: 105,000
The contact owns a 2010 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the headlights failed to illuminate as needed. Additionally, water would seep into the headlights. The vehicle was taken to a dealer and diagnosed that the headlights needed to be replaced. The deale...
Mileage: 94,024
The contact owns a 2010 Cadillac SRX. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 21V473000 (Suspension) however, immediately after the repair she noticed that the vehicle had been fishtailing while driving. The contact called the dealer who completed the recall rep...
Mileage: 150,000
The contact owns a 2010 Cadillac SRX. The contact stated while driving approximately 40-45 MPH, the brakes failed to operate as needed. The brake failure warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the brake lines were rusted. The loc...
Mileage: 74,850
When driving at night with my headlights on regular low beam, I can't see a [XXX] thing! It is beyond dangerous to drive with low beams on. Unfortunately it has resulted in me driving with my brights on causing oncoming motorists to deal with being vision impaired, making it another dangerous situat...
The contact owns a 2010 Cadillac SRX. The contact stated while driving at an unknown speed, the vehicle began to shift independently into third gear. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and shifted gears to drive before continuing...
Mileage: 140,000
The contact owns a 2010 Cadillac SRX. The contact stated while driving at an unknown speed, the vehicle began to shift independently into third gear. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and shifted gears to drive before continuing...
Mileage: 140,000
Condensation in headlights.
Headlights suddenly went out while driving. Only the fog lights worked. Very dangerous! I am appalled that Cadillac hasn’t recalled these vehicles and even more appalled that there is thousands of complaints regarding this same issue! Complaints recorded and sent to Cadillac and yet no recall? Why...
The contact owns a 2010 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....
Mileage: 115,000
The contact owns a 2010 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....
Mileage: 115,000
The contact owns a 2010 Cadillac SRX. The contact stated that while driving at an undisclosed speed, there was an abnormal noise detected. The electronic stability and traction control warning lights were illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Suspension)...
Mileage: 141,000
The contact owns a 2010 Cadillac SRX. The contact stated that while driving at an undisclosed speed, there was an abnormal noise detected. The electronic stability and traction control warning lights were illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Suspension)...
Mileage: 141,000
The contact owns a 2010 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The local dealer was contacted and informed the contact that parts were on order but could not confirm when parts would be available. The manufacturer was made aware of the issue...
The contact owns a 2010 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacture...
Headlights have excessive water and moisture internally causing extremely poor night visibility to the point you can't see the road without turning on your brights which is also extremely dangerous with oncoming traffic. So dangerous try not to drive at night.
The contact owns a 2010 Cadillac SRX. The contact stated that there were electrical shortages on the dashboard, the smoke odor was detected while starting the vehicle, water was getting into the liftgate, all the warning lights were illuminated, and the vehicle would hydroplane when it rained. The v...
Mileage: 98,000
The contact owns a 2010 Cadillac SRX. The contact stated that there were electrical shortages on the dashboard, the smoke odor was detected while starting the vehicle, water was getting into the liftgate, all the warning lights were illuminated, and the vehicle would hydroplane when it rained. The v...
Mileage: 98,000
The contact owns a 2010 Cadillac SRX. The contact stated that there were electrical shortages on the dashboard, the smoke odor was detected while starting the vehicle, water was getting into the liftgate, all the warning lights were illuminated, and the vehicle would hydroplane when it rained. The v...
Mileage: 98,000
The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, the vehicle would independently decelerate with the stabilitrak warning light illuminated. The contact pulled over and restarted the vehicle to resume normal driving. The contact then received a recall notifica...
Mileage: 142,000
2010 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO DEFECTIVE FUEL GUAGE. THE CONSUMER STATED WHILE HAVING THE FUEL GUAGE REPAIRED, THE CV SHAFT WAS REMOVED AND THE BEARINGS FELL OUT. THE CONSUMER BELIEVED THE BEARINGS FALLING OUT WAS DUE TO NEGLIGENCE. THE CONSUMER WAS ALSO CHARGED FOR A FRONT WHEE...
My front passenger side brake keeps locking and overheating. I have replaced the calibers 2 times, my brake pads 2 times and the brake hose all in a period of 3 months. My back rear brake light also gets stuck and stays on after i put my car in park and turn off my car. In order for me to release it...
The contact owns a 2010 Cadillac SRX. The contact stated while driving 35 MPH and making a right turn, she heard abnormal sounds coming from the rear end of the vehicle. The stability warning light illuminated. The contact stated she veered to the side of the road for 15 seconds per the Owner’s Ma...
Mileage: 12,000
The contact owns a 2010 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...
Mileage: 160,000
The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding noise detected. The stabilitrak and ABS warning lights were illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the part to do...
Mileage: 147,522
The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding noise detected. The stabilitrak and ABS warning lights were illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the part to do...
Mileage: 147,522
My vehicle has service rear axle and stabilitrak warnings on and an open recall that was supposed to be addressed by August 12th still no remedy. The service bulletin states not to drive the vehicle if those warning lights are on due to the recall. My vehicle drives terribly and so I have listened a...
The contact owns a 2010 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local...
2010 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO NHTA SAFETY RECALL. CONSUMER WOULD LIKE TO KNOW WHEN PARTS WILL BE AVAILABLE TO PERFORM REPAIRS.
Car shook bad and made it hard to make turns, I broke down on the side of the road and had to buy a new drive shaft
Car shook bad and made it hard to make turns, I broke down on the side of the road and had to buy a new drive shaft
Car shook bad and made it hard to make turns, I broke down on the side of the road and had to buy a new drive shaft
The contact owns a 2010 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle or while driving at an undisclosed speed, the vehicle made abno...
The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, additional brake pedal travel was required to stop the vehicle. The contact stated that the traction control and service stabilitrak warning messages were displayed on the instrument panel and the steering whee...
Mileage: 144,464
The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, additional brake pedal travel was required to stop the vehicle. The contact stated that the traction control and service stabilitrak warning messages were displayed on the instrument panel and the steering whee...
Mileage: 144,464
The contact owns a 2010 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....
The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would sway from side to side with the service engine warning light illuminated. The contact also stated that an abnormal grinding sound would emit from the axle. Additionally, excessive force w...
Mileage: 67,000
The contact owns a 2010 Cadillac SRX. The contact received NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while ...
The contact owns a 2010 Cadillac SRX. The contact received NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while ...
The contact owns a 2010 Cadillac SRX. The contact's husband stated that over a year ago, the service rear axle message illuminated on the instrument panel while driving at various speeds. The contact's husband had then taken the vehicle to an independent mechanic who reset the error code. Recently, ...
The contact owns a 2010 Cadillac SRX. The contact stated while driving 50 mph in the rain, due to the dim lighting on the headlights he failed to see a sofa in the middle of the freeway and crashed into it. The contact stated he did not sustain any injuries nor sought medical attention. A police rep...
Mileage: 140,000
Water gets into the headlight assembly causing the lights to dim and create a safety hazard, Caddilac knows of this problem but did not issue a recall only a reimbursement offer that has expired.
The contact owns a 2010 Cadillac SRX. The contact stated that soon after start-up, the "service stabilitrak" warning light would illuminate on the instrument panel. After the first warning message, a second warning message would state "service stabilitrak, reducing power," as the vehicle would begin...
Mileage: 210,000
Headlights leak moisture into housings and degrade headlight visibility at night to the point you can’t see the road!
The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, there was an abnormal unidentified loud noise detected. There was a loud noise detected from the wheel and while, driving over humps in colder weather. The stabilizer, and traction control warning lights w...
Mileage: 43,464
The contact owns a 2010 Cadillac SRX. The contact stated that the headlights would fail to operate once moisture entered the headlight module. The contact stated that either the check right headlamp or check left headlamp warning message would appear on the instrument panel during the failure. The d...
Mileage: 40,000
The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would independently downshift without warning. After a few minutes, the contact would be able to resume normal driving upon restart. The contact called a dealer about the failure and was inform...
The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would independently downshift without warning. After a few minutes, the contact would be able to resume normal driving upon restart. The contact called a dealer about the failure and was inform...
My car shut down while driving. Unable to brake or steer. Very scary incident.
The seal used in the headlight housing is of cheap quality. It rained yesterday and both the headlights of my car were filled with moisture. The car has never been in an accident not there are any dents or broken parts around the headlight housing that will cause this issue. The headlights stopped w...
I HAVE BEEN HAVING PROBLEMS WITH MY HEADLIGHTS SINCE THE DAY IT FIRST RAINED AND I PURCHASED MY VEHICLE. NOW THE LIGHTS HAVE DIMMED ALL THE WAY DOWN AND FLICKER AS I DRIVE AT NIGHT CAN'T SEE ANYTHING. I HAVE REPLACED NUMEROUS BULBS AND FUSES TO NO AVAIL. THE SEATS ACT WEIRD WHEN YOU SET THEM FOR YOU...
I HAVE BEEN HAVING PROBLEMS WITH MY HEADLIGHTS SINCE THE DAY IT FIRST RAINED AND I PURCHASED MY VEHICLE. NOW THE LIGHTS HAVE DIMMED ALL THE WAY DOWN AND FLICKER AS I DRIVE AT NIGHT CAN'T SEE ANYTHING. I HAVE REPLACED NUMEROUS BULBS AND FUSES TO NO AVAIL. THE SEATS ACT WEIRD WHEN YOU SET THEM FOR YOU...
I HAVE BEEN HAVING PROBLEMS WITH MY HEADLIGHTS SINCE THE DAY IT FIRST RAINED AND I PURCHASED MY VEHICLE. NOW THE LIGHTS HAVE DIMMED ALL THE WAY DOWN AND FLICKER AS I DRIVE AT NIGHT CAN'T SEE ANYTHING. I HAVE REPLACED NUMEROUS BULBS AND FUSES TO NO AVAIL. THE SEATS ACT WEIRD WHEN YOU SET THEM FOR YOU...
HEADLIGHTS HAVE CONDENSATION IN THEM & VISABILITY IS ALMOST NON -EXISTANT...I CANNOT DRIVE THE VEHICLE AFTER DARK IN FEAR FOR MYSELF OR OTHER DRIVERS...
HEADLIGHTS HAVE CONDENSATION IN THEM & VISABILITY IS ALMOST NON -EXISTANT...I CANNOT DRIVE THE VEHICLE AFTER DARK IN FEAR FOR MYSELF OR OTHER DRIVERS...
HEADLIGHTS HAVE CONDENSATION IN THEM & VISABILITY IS ALMOST NON -EXISTANT...I CANNOT DRIVE THE VEHICLE AFTER DARK IN FEAR FOR MYSELF OR OTHER DRIVERS...
ON THE INTERSTATE (I-74 IN INDIANA) TRAVELING AT 70MPH THE REAR TOE LINK BROKE. MY CAR SWAYED TERRIBLY BACK AND FORTH AND ALMOST SPUN OUT COMPLETELY. I WAS ABLE TO GET IT TO A REPAIR SHOP (NOT CADILLAC) RIGHT OFF THE HIGHWAY. THEY SAID THE REAR TOE LINK WAS BROKEN AND THAT CAUSED THE PROBLEM. WH...
Mileage: 85,000
ON THE INTERSTATE (I-74 IN INDIANA) TRAVELING AT 70MPH THE REAR TOE LINK BROKE. MY CAR SWAYED TERRIBLY BACK AND FORTH AND ALMOST SPUN OUT COMPLETELY. I WAS ABLE TO GET IT TO A REPAIR SHOP (NOT CADILLAC) RIGHT OFF THE HIGHWAY. THEY SAID THE REAR TOE LINK WAS BROKEN AND THAT CAUSED THE PROBLEM. WH...
Mileage: 85,000
HEADLIGHTS KEEPS BURNING OUT. REPLACED THEN 2 TIMES SINCE I'VE HAD IT. ENGINE KEEPS GOING OUT. BOUGHT THE CAR FOR $25,000. AND SPENT OVER $5000. ON THE SAME PROBLEM FOR THE TIMING CHAIN ISSUE, TWICE. REPLACED ALL CENTERBEARINGS WITHIN 1 1/2 YEAR. ENGINE LIGHT WON'T GO OFF. STILL CAN'T SEE TO DRIVE...
Mileage: 121,077
HEADLIGHTS KEEPS BURNING OUT. REPLACED THEN 2 TIMES SINCE I'VE HAD IT. ENGINE KEEPS GOING OUT. BOUGHT THE CAR FOR $25,000. AND SPENT OVER $5000. ON THE SAME PROBLEM FOR THE TIMING CHAIN ISSUE, TWICE. REPLACED ALL CENTERBEARINGS WITHIN 1 1/2 YEAR. ENGINE LIGHT WON'T GO OFF. STILL CAN'T SEE TO DRIVE...
Mileage: 121,077
HEADLIGHTS KEEPS BURNING OUT. REPLACED THEN 2 TIMES SINCE I'VE HAD IT. ENGINE KEEPS GOING OUT. BOUGHT THE CAR FOR $25,000. AND SPENT OVER $5000. ON THE SAME PROBLEM FOR THE TIMING CHAIN ISSUE, TWICE. REPLACED ALL CENTERBEARINGS WITHIN 1 1/2 YEAR. ENGINE LIGHT WON'T GO OFF. STILL CAN'T SEE TO DRIVE...
Mileage: 121,077
THE REAR LIFT GATE OPENS RANDOMLY. PARKED IN THE GARAGE, IT OPENS. OUT SHOPPING PARKED IN A LOT AND RETURN TO CAR AND IT'S OPEN. PARKED IN DRIVEWAY, IT OPENS. IT HAPPENS WHENEVER AND WHEREVER. WHEN I NOTICE THE LIFT GATE HAS OPENED, I CLOSE IT AND CHECK IT 20 MINUTES LATER ONLY TO FIND IT OPEN AG...
Mileage: 85,000
HEADLIGHT PROBLEM, I CHANGE THE HEADLIGTS 3 YEARS BACK AT THE DEALER BECAUSE OF WATER INSIDE THE UNITS. NOW 3 YEARS LATER I DRIVING IN COMPLETE DARKNESS THE INSIDE REFLECTOR IT SEEM TO BE FOG UP OR THE REFLECTOR IS NO GOOD . THIS IS A HAZARD I CAN NOT SEE NOT EVEN A FOOT A WAY FROM INSIDE CAR. IT S...
Mileage: 75,000
DRIVER SIDE HEADLAMP HAS WATER INSIDE. THIS CAUSES THE HEADLIGHT TO GO OFF COMPLETELY FOR A WHILE. IT'S AS IF A SHORT EXISTS. VISIBILITY IS BAD. GM CADILLAC SENT A LETTER RECENTLY THAT A DESIGN DEFECT EXISTS. IF THE PROBLEM OCCURRED IN MY VEHICLE, I CAN GET REIMBURSED. WELL, THE PROBLEM OCCURE...
BEFORE I PURCHASED THIS CAR I SPECIFICALLY ASKED THE DEALERSHIP IF IT HAD HEADLIGHT ISSUES GETTING MOISTURE IN AND THEN HID LIGHTS GOING OUT. I WAS TOLD NO THAT IT DID NOT. I PURCHASED THE VEHICLE THEY HAD IT AT THE DEALERSHIP FOR ONE MORE WEEK BECAUSE THEY WERE DOING A REPAIR ON THE IN-DASH ENTERTA...
Mileage: 97,000
THE FRONT LIGHT HAVE A RECALL YET GM TELLS ME MINE DOESN'T QUALIFY. NOW MY LIGHTS WILL NOT WORK AT DARK, TO SAY THE LEAST THIS IS VERY DANGEROUS AND GM NEEDS TO HOPE I DO NOT HAVE AN ACCIDENT DUE TO NO HEADLIGHTS AT DARK. IT IS OVER 3000.00 JUST FOR PARTS AND NO PROMISES FROM GM THIS WILL FIX OR KE...
Mileage: 60,000
HEADLIGHT ISSUE. GM SAID THEY WOULD REIMBURSE ME FOR WHAT I PAID TO GET MY HEADLIGHTS FIXED, BUT THEY APPEAR TO BE SCAMMING ME AND GIVING ME THE RUN AROUND. NOT ABLE TO FIND SOMEONE TO HELP ME. NO WAY TO MAKE A COMPLAINT. PLEASE HELP ME.
Mileage: 146,000
EVERY TIME IT RAINS MOISTURE GET IN THE HEADLIGHTS AND THEY GO OUT UNTIL IT DRYS
Mileage: 146,000
EVERY TIME IT RAINS MOISTURE GET IN THE HEADLIGHTS AND THEY GO OUT UNTIL IT DRYS
Mileage: 146,000
WHILE DRIVING MY SRX THROUGH DOWNTOWN AREA, I WAS ATTEMPTING TO MAKE A TURN AND IT SUDDENLY WOULDN'T STEER IN THE DIRECTION I WANTED IT TO AND WHEN I ATTEMPTED TO HIT THE BRAKES IT DIVED DIRECTLY INTO A BRICK WALL AND ALL FOUR AIRBAGS DEPLOYED AND CAR WAS DECLARED AS TOTAL LOSS.
Mileage: 100
WHILE DRIVING MY SRX THROUGH DOWNTOWN AREA, I WAS ATTEMPTING TO MAKE A TURN AND IT SUDDENLY WOULDN'T STEER IN THE DIRECTION I WANTED IT TO AND WHEN I ATTEMPTED TO HIT THE BRAKES IT DIVED DIRECTLY INTO A BRICK WALL AND ALL FOUR AIRBAGS DEPLOYED AND CAR WAS DECLARED AS TOTAL LOSS.
Mileage: 100
WHILE DRIVING MY SRX THROUGH DOWNTOWN AREA, I WAS ATTEMPTING TO MAKE A TURN AND IT SUDDENLY WOULDN'T STEER IN THE DIRECTION I WANTED IT TO AND WHEN I ATTEMPTED TO HIT THE BRAKES IT DIVED DIRECTLY INTO A BRICK WALL AND ALL FOUR AIRBAGS DEPLOYED AND CAR WAS DECLARED AS TOTAL LOSS.
Mileage: 100
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT THAT WHILE DRIVING THE VEHICLE, THERE WAS AN ABNORMAL SOUND OF WATER MOVING AROUND THE GAS TANK. THE VEHICLE WAS TAKEN TO COLONIAL CADILLAC OF WOBURN (201 CAMBRIDGE RD, WOBURN, MA 01801; (781) 935-7000) WHO STATED THAT THE DRAINAGE FROM THE REAR ...
Mileage: 145,000
HEAD LAMP FOG UP WITH MOISTER AND HEAD LIGHTS ARE DIM . VERY HARD TO SEE AT NIGHT STATIONARY AND IN MOTION
Mileage: 1,090,000
MY CADILLAC WILL GO INTO DRIVE AND REVERSE BUT WHEN I'M DRIVING DOWN THE ROAD IT WON'T SHIFT THE RPMS STAY REAL HIGH IT WONT SHIFT RATHER SHOULD I SAY IN MY CADILLAC
Mileage: 153,000
MY CADILLAC WILL GO INTO DRIVE AND REVERSE BUT WHEN I'M DRIVING DOWN THE ROAD IT WON'T SHIFT THE RPMS STAY REAL HIGH IT WONT SHIFT RATHER SHOULD I SAY IN MY CADILLAC
Mileage: 153,000
TL* THE CONTACT OWNED A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE TRACTION CONTROL, ENGINE, REAR AXLE SERVICE, AND POWER TRAIN WARNING LIGHTS ILLUMINATED. THE CONTACT LOST CONTROL OF THE STEERING WHEEL AS THE VEHICLE PULLED TO THE LEFT. THE CONTACT TRIED TO REGAIN CONTR...
Mileage: 107,500
HEADLIGHTS ARE BAD EVEN CHANGING THE BULBS QUITE A FEW TIMES. AND ASKED FROM A DEALERSHIP THEY WANT TO CHANGE THE HEADLIGHTS COMPLETELY AND REPAIR COULD COST OVER $1500 DOLLARS THAT IS A RIP OF ALREADY PAID HELL LOT A MONEY TO BUY THIS CAR
Mileage: 142,000
HEADLIGHTS ARE ALWAYS FULL OF MOISTURE/CONDENSATION ON THE INSIDE
Mileage: 82,000
TLA* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED OUTSIDE OF THE GARAGE, WHEN HIS WIFE NOTICED A FLUID LEAK UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO BROGAN CADILLAC LOCATED AT 112 ROUTE 46 EAST, TOTOWA, NJ 07512, (973) 200-4515, WHERE IT WAS DIAGNOSED AND ...
Mileage: 83,695
THERE IS ALREADY A CLASS ACTION LAWSUIT REGARDING THE HEADLIGHTS FOGGING AND DIMMING WHILE DRIVING ON THIS MODEL VEHICLE. BOTH DRIVER SIDE AND PASSENGER SIDE LIGHTS FOG, WHICH CAUSES THE HEADLIGHTS TO BOTH DIM AND GO OUT CAUSING THOUSANDS OF DOLLARS WORTH OF REPAIR. I HAVE NOW HAD TO HAVE MINE REP...
Mileage: 112,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT WAS INADEQUATE FOR NIGHT TIME DRIVING. THE VEHICLE WAS TAKEN TO PLAZA CADILLAC (8893 US-441, LEESBURG, FL 34788) WHERE THE PASSENGER'S SIDE HEADLIGHT WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER ...
Mileage: 100,000
ENGINE LIGHT ON MOST OF THE TIME. TIMING BELT ISSUE ACCORDING TO TEST.
Mileage: 90,000
BRAKES STIFF WHEN PRESSED ON, BUT WON'T SLOW DOWN RIGHT AWAY. HAVE TO PUSH HARD REALLY FAST TO COME TO QUICK STOP. USUALLY AFTER JUST STARTING UP THE VEHICLE AND BEGINNING TO BACK UP. SINCE I PURCHASED IT (USED) IN JULY 2019
Mileage: 89,000
CAR DOESN'T WANT TO START RIGHT AWAY. ALMOST LIKE IT ISN'T GETTING GAS RIGHT AWAY. HAVE TO PUSH GAS PEDAL TO GET IT TO "REV" UP. WILL IDLE FUNNY WHEN AT STOPS.
Mileage: 110,000
FRONT HEADLIGHTS ARE LOW BEAM AND MAKE IT DIFFICULT TO DRIVE AT NIGHT. YOU CAN ONLY SEE A FEW FEET IN FRONT OF THE CAR.
FRONT HEADLIGHTS ARE LOW BEAM AND MAKE IT DIFFICULT TO DRIVE AT NIGHT. YOU CAN ONLY SEE A FEW FEET IN FRONT OF THE CAR.
FRONT HEADLIGHTS ARE LOW BEAM AND MAKE IT DIFFICULT TO DRIVE AT NIGHT. YOU CAN ONLY SEE A FEW FEET IN FRONT OF THE CAR.
I WAS ON AN INCLINE (DRIVEWAY) AT A RESTAURANT WHEN MY VEHICLE ROLLED BACKWARDS WHILE IN DRIVE ALMOST HITTING THE VEHICLE BEHIND ME. I NOTICED IT DOING THE SAME THING IN DRIVEWAYS WITH A SLOPE AND APPROACHING LIGHTS WITH HILLS. WHEN PRESSING ON THE BRAKE PEDAL ON A SLOPE, SUCH AS A HIGHWAY RAMP THE ...
Mileage: 67,000
I RARELY DRIVE AT NIGHT, BUT WHEN I DO THE LOW BEAM HEADLIGHTS ARE SO DIM I CANNOT SEE ANYTHING
Mileage: 115,000
MY HEADLIGHTS HAVE CONDENSATION AND ARE VERY DIM. THEREFORE, AT NIGHT IT IS VERY DIFFICULT TO DRIVE DUE TO THE DIMNESS. NOW, CADILLAC WANTS ME TO PAY UPFRONT FOR THE REPAIRS WHICH INCLUDES A DIAGNOSTIC TO BE DONE BY A CERTIFIED CADILLAC TECHNICIAN. I HAVE NO PROBLEM WITH HAVING CADILLAC DOING THE WO...
Mileage: 64,000
THE BRAKES RANDOMLY FAIL. WHEN DEPRESSING THE BRAKE, IT WILL BE SPONGY AND THE PEDAL WILL GO ALL THE WAY TO THE FLOOR WITHOUT FULLY STOPPING THE CAR. IF THE BRAKES ARE PUMPED, THEY USUALLY RETURN TO NORMAL. WHEN RESEARCHING THIS ONLINE, IT BECAME APPARENT THAT THIS IS A COMMON PROBLEM, AND AFTER SPE...
Mileage: 134,000
2010 CADILLAC SRX:VEHICLE IDLE ROUGH AND KILLING I GET A ENGINE SHUT OFF MESSAGE AND CODES P0017 POPS UP I TAKE TO DEALERSHIP AND I AM TOLD IT'S MY TIMING CHAIN THAT NEEDS TO BE REPLACE VEHICLE IS STILL IN GREAT CONDITION I GOT AN OIL CHANGE THE DAY BEFORE INCIDENT PURCHASED THE VEHICLE 4 YEARS AGO ...
Mileage: 156,000
2010 CADILLAC SRX:VEHICLE IDLE ROUGH AND KILLING I GET A ENGINE SHUT OFF MESSAGE AND CODES P0017 POPS UP I TAKE TO DEALERSHIP AND I AM TOLD IT'S MY TIMING CHAIN THAT NEEDS TO BE REPLACE VEHICLE IS STILL IN GREAT CONDITION I GOT AN OIL CHANGE THE DAY BEFORE INCIDENT PURCHASED THE VEHICLE 4 YEARS AGO ...
Mileage: 156,000
(1) REAR HATCH CANNOT BE OPENED MANUALLY, SENSOR SHORTED OUT DUE TO DESIGN FLAW ALLOWING WATER TO COME IN CONTACT WITH SENSOR. THIS IS A SAFETY ISSUE IN THE EVENT OF A FIRE.NO WAY TO EXIT THE VEHICLE FROM THE REAR. NO SAFETY RELEASE. (2) HEADLIGHTS POOR DESIGN , CONDENSATION BEHIND FRONT HEADLIGHT...
Mileage: 50,000
(1) REAR HATCH CANNOT BE OPENED MANUALLY, SENSOR SHORTED OUT DUE TO DESIGN FLAW ALLOWING WATER TO COME IN CONTACT WITH SENSOR. THIS IS A SAFETY ISSUE IN THE EVENT OF A FIRE.NO WAY TO EXIT THE VEHICLE FROM THE REAR. NO SAFETY RELEASE. (2) HEADLIGHTS POOR DESIGN , CONDENSATION BEHIND FRONT HEADLIGHT...
Mileage: 50,000
(1) REAR HATCH CANNOT BE OPENED MANUALLY, SENSOR SHORTED OUT DUE TO DESIGN FLAW ALLOWING WATER TO COME IN CONTACT WITH SENSOR. THIS IS A SAFETY ISSUE IN THE EVENT OF A FIRE.NO WAY TO EXIT THE VEHICLE FROM THE REAR. NO SAFETY RELEASE. (2) HEADLIGHTS POOR DESIGN , CONDENSATION BEHIND FRONT HEADLIGHT...
Mileage: 50,000
SOMETIMES TAKING OFF IN THE CAR IT MIGHT NOT SHIFT CAUSING THE THE CAR TO REV. YOU CAN PULL OVER AND STOP PUT THE CAR INTO PARK THEN BACK INTO DRIVE IT WILL SHIFT PROPERLY YOU JUST NEVER KNOW! VERY VERY DANGEROUS IN BIG INTERSECTIONS AND BUSY CITIES.
Mileage: 166,300
THIS VEHICLE IS PRETTY GOOD BUT WHAT HAS FRUSTRATED ME FOR A COUPLE OF YEARS NOW IS BECAUSE MY WIFE DRIVES THIS VEHICLE AND THE LIGTHS ARE ALMOST NON-EXISTENT THE HEADLIGHTS ARE HORRIBLE FOR A WHILE IT APPEARED THERE WAS A LOT OF MOISTURE AND WATER IN HEADLIGHTS AND NOW WE HAVE TO USE BRIGHTS IN ORD...
Mileage: 130,000
THIS VEHICLE IS PRETTY GOOD BUT WHAT HAS FRUSTRATED ME FOR A COUPLE OF YEARS NOW IS BECAUSE MY WIFE DRIVES THIS VEHICLE AND THE LIGTHS ARE ALMOST NON-EXISTENT THE HEADLIGHTS ARE HORRIBLE FOR A WHILE IT APPEARED THERE WAS A LOT OF MOISTURE AND WATER IN HEADLIGHTS AND NOW WE HAVE TO USE BRIGHTS IN ORD...
Mileage: 130,000
THERE IS MOISTURE COLLECTING IN THE HEADLAMPS AND HAS CAUSED THE DRIVER SIDE LOW/HIGH BEAM HID HEADLIGHT TO STOP WORKING.
Mileage: 100,000
PASSENGER HEADLIGHT ASSEMBLY HAS MOISTURE IN IT, WHICH BLOCKS THE LIGHT, AND HID LIGHT JUST FAILED. NOT A LIGHT BULB ISSUE, BUT OTHER ELECTRICAL COMPONENTS FAILING DUE TO MOISTURE. UNSAFE CONDITION, AND HUNDREDS OF SIMILAR COMPLAINTS ARE NOTED ON THE NHTSA COMPLAINTS SITE AND ELSEWHERE.
Mileage: 103,000
MOISTURE IN BOTH HEADLIGHT PLASTIC ASSEMBLIES CAUSING THE LOW BEAM LIGHTS TO APPEAR VERY DIM, RESTRICTING NIGHT VISION. THE ONLY OPTION IS TO DRIVE WITH THE HI BEAMS ON ALL THE TIME OR NOT TO DRIVE AT NIGHT. THE MOISTURE IS ALSO CAUSING THE BULBS TO GO OUT PREMATURELY.
Mileage: 78,600
THE FACTORY HEADLIGHTS ON THE 2010 CADILLAC SRX OVER TIME DEVELOP MOISTURE AND THE BULB BECOMES DIM. HID LENS BECOME OBSCURED AND MAKES IT EXTREMELY UNSAFE TO DRIVE AT NIGHT, ESPECIALLY ON UNLIT ROADS.
Mileage: 151,000
TL* THE CONTACT CALLED ON BEHALF OF A FRIEND WHO OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS ALSO E...
Mileage: 88,000
HEADLIGHT ON PASSANGER SIDE NOT WORKING CHANGED BULBS AND FUSES STILL THE LOW AND HIGHBEAMS ARE NOT WORKING.
WHILE I WAS DRIVING AT A SPEED OF 50 MPH THE REDUCED ENGINE POWER SIGNAL CAME ON AND IT STARTED TO LOSE POWER AND POWERED DOWN TO 18MPH AND WOULD NOT GO ANY FASTER CAUSING ME TO ALMOST GET REAR ENDED, I HAD TOOK IN TO REPAIR SHOP RIGHT AWAY, THEY PUT IT ON THE SCANNER AND TOLD ME THAT I IT WAS A TH...
Mileage: 102,302
WHILE I WAS DRIVING AT A SPEED OF 50 MPH THE REDUCED ENGINE POWER SIGNAL CAME ON AND IT STARTED TO LOSE POWER AND POWERED DOWN TO 18MPH AND WOULD NOT GO ANY FASTER CAUSING ME TO ALMOST GET REAR ENDED, I HAD TOOK IN TO REPAIR SHOP RIGHT AWAY, THEY PUT IT ON THE SCANNER AND TOLD ME THAT I IT WAS A TH...
Mileage: 102,302
WHILE I WAS DRIVING AT A SPEED OF 50 MPH THE REDUCED ENGINE POWER SIGNAL CAME ON AND IT STARTED TO LOSE POWER AND POWERED DOWN TO 18MPH AND WOULD NOT GO ANY FASTER CAUSING ME TO ALMOST GET REAR ENDED, I HAD TOOK IN TO REPAIR SHOP RIGHT AWAY, THEY PUT IT ON THE SCANNER AND TOLD ME THAT I IT WAS A TH...
Mileage: 102,302
WATER LEAKS INTO THE HEADLIGHTS POOR LIGHTING . ALMOST HAVE A ACCIDENT
WHILE L WAS CROSSING THE RAILROAD TRACKS, THE DRIVER SEAT CAME OUT OF ALIGNMENT AND JOLTED ME FORWARDS, THANKFULLY L HAD MY SEAT BELT ON. THIS HAPPENED RIGHT BY THE WAFFLE HOUSE ON CHESTER ROAD ADJACENT TO BOJANGLES AND FOOD LION 1/10/2020. I DON'T FEEL SAFE DRIVING WHILE THE SEAT MOVES WITH EVERY T...
MY CAR WAS GOING 70 ON THE INTERSTATE AND THE REDUCED ENGINE POWER SIGNAL CAME ON AND MY CAR JERKED AND STARTED POWERING DOWN. IT WAS A THROTTLE BODY ISSUE. NOW MY CARS ELECTRICAL SYSTEM WON'T WORK, AND ELECTRONIC STABILITY CONTROL WON'T WORK BECAUSE OF SMALL MAGNETS THAT HAD POOR DESIGN. MY CAR...
Mileage: 161,000
MY CAR WAS GOING 70 ON THE INTERSTATE AND THE REDUCED ENGINE POWER SIGNAL CAME ON AND MY CAR JERKED AND STARTED POWERING DOWN. IT WAS A THROTTLE BODY ISSUE. NOW MY CARS ELECTRICAL SYSTEM WON'T WORK, AND ELECTRONIC STABILITY CONTROL WON'T WORK BECAUSE OF SMALL MAGNETS THAT HAD POOR DESIGN. MY CAR...
Mileage: 161,000
MY CAR WAS GOING 70 ON THE INTERSTATE AND THE REDUCED ENGINE POWER SIGNAL CAME ON AND MY CAR JERKED AND STARTED POWERING DOWN. IT WAS A THROTTLE BODY ISSUE. NOW MY CARS ELECTRICAL SYSTEM WON'T WORK, AND ELECTRONIC STABILITY CONTROL WON'T WORK BECAUSE OF SMALL MAGNETS THAT HAD POOR DESIGN. MY CAR...
Mileage: 161,000
HEADLIGHTS GET WATER INSIDE ASSEMBLY AND SHORT OUT HEADLIGHTS
Mileage: 68,000
THE CHECK ENGINE LIGHT CAME ON, THEN IT WOULD GO OFF, ON AGAIN, OFF AGAIN. THE CODE WAS P000017. THEY SAID THE TIMING CHAIN NEEDED TO BE FIXED. THIS CAUSED A RECALL IN THE 2004-2009 SRXS AND YET I SEE THERE ARE MULTIPLE COMPLAINTS FOR THE SAME THING FOR THE 2010S AND NO RECALL. THERE ARE ONLY 11...
Mileage: 113,000
WARNING LIGHT FOR LOW BEAM HEADLIGHT DRIVER SIDE CAME ON WHEN I STARTED MY CAR. UPON CHECKING THE HEADLIGHT I SAW THE HEADLIGHT WAS OUT AND THERE WAS WATER ACCUMULATED ON THE LENS COVER. I WAS TOLD BY MY MECHANIC THAT THIS A VERY FREQUENT PROBLEM WITH THIS CAR AND THAT BOTH LENSES HAD WATER ACCUMUL...
Mileage: 112,000
AFTER IT RAINED, I NOTICED THERE WERE 3+ INCHES OF WATER IN THE DRIVER SIDE HEADLIGHT ASSEMBLY CAUSING MOISTURE BUILDUP. THE BUILDUP LEADS TO HAVING NO HEADLIGHTS. I HAVE TRIED COVERING IT UP WITH CAR COVERS AND DRYING OUT THE WATER BUT NOTHING HAS WORKED. A FEW MONTHS HAVE GONE BY AND THE PASSENGER...
Mileage: 120,000
I HAVE NOTICED EXCESSIVE WATER DROPLETS IN HEADLIGHTS IT'S SO BAD VISIBILITY IS A SAFETY CONCERN AT NIGHT BECAUSE YOU CAN SEE HEADLIGHTS DON'T EVEN LOOK LIKE THERE ON. I HAVE TO USE HIGH BEAMS WHICH PUTS OTHERS LIVES IN DANGER DUE TO BEING BLINDED BY THE BRIGHT LIGHTS THAT CAN LEAD INTO MORE CRASHES...
I HAVE NOTICED EXCESSIVE WATER DROPLETS IN HEADLIGHTS IT'S SO BAD VISIBILITY IS A SAFETY CONCERN AT NIGHT BECAUSE YOU CAN SEE HEADLIGHTS DON'T EVEN LOOK LIKE THERE ON. I HAVE TO USE HIGH BEAMS WHICH PUTS OTHERS LIVES IN DANGER DUE TO BEING BLINDED BY THE BRIGHT LIGHTS THAT CAN LEAD INTO MORE CRASHES...
THE INSIDES OF MY HEADLIGHTS COLLECT CONDENSATION. THE BULBS ARE VERY DIM EVEN THOUGH THEY HAVE BEEN REPLACED WITH NEWER HIGH-INTENSITY BULBS. NIGHT DRIVING, ESPECIALLY WHEN ITS RAINING OR SNOWING IS HAZARDOUS.
Mileage: 75,000
POOR HEADLIGHT VISIBILITY DUE TO DIM LOW BEAMS AND MOISTURE BUILDUP INSIDE THE LENS. GM DOES NOT CONSIDER IT A SAFETY ISSUE AND THEREFORE HAS NOT ISSUED A RECALL. THE CAR IS NOT SAFE TO DRIVE AT NIGHT.
Mileage: 78,000
TOOK VEHICLE INTO GM CHEVY DEALER TODAY FOR TIRE ROTATION AND OIL/FILTER CHANGE. NO OTHER ISSUES. DOVE VEHICLE HOME AND NOTICED TWO LIGHTS ON DASHBOARD; ABS AND STABILITRAK. ALSO MESSAGE ON DIC INDICATING TO SERVICE ABS. NO ISSUES BEFORE DEALER SERVICE.
Mileage: 95,500
TOOK VEHICLE INTO GM CHEVY DEALER TODAY FOR TIRE ROTATION AND OIL/FILTER CHANGE. NO OTHER ISSUES. DOVE VEHICLE HOME AND NOTICED TWO LIGHTS ON DASHBOARD; ABS AND STABILITRAK. ALSO MESSAGE ON DIC INDICATING TO SERVICE ABS. NO ISSUES BEFORE DEALER SERVICE.
Mileage: 95,500
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT MOISTURE ACCUMULATED IN THE HEADLIGHTS, WHICH LED TO THE PASSENGER SIDE HEADLIGHT SHUTTING OFF. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO FLOW CADILLAC (336-760-7000, LOCATED AT ...
Mileage: 117,268
I JUST BOUGHT THIS CAR FRIDAY ,FIRST I HAD A PROBLEM WITH WATER IN THE HEAD LIGHTS I CORRECTED THAT MY SELF ,NOW THE HEADLIGHTS ON DIM IS SO DIM IT'S DIFFICULT TO SEE THE ROAD AT NIGHT ,AT TIMES YOU CAN'T SEE THE WHITE STRIP ON THE SIDE OF THE ROAD I'M 69 YEARS OLD IT MAKES DRIVING AT NIGHT VERY DIF...
Mileage: 115,670
HEAD LITES WONT WORK WENT OUT, WATER GETS INTO THE LENS WITH CONDENSATION THERE ARE CLASS ACTION SUITES IN OTHER STATES RELATED TO THIS PROBLEM CANT DRIVE THE CAR AT NIGHT WITH THE NORMAL LIGHTS ON. 2010-2013 CADILLAC SRX'S ARE KNOWN FOR THIS PROBLEM DOES GENERAL MOTORS PLAN ON DOING A RECALL
SINCE THE SUNROOF DRAIN TUBE DISLODGED CAUSING WATER TO LEAK INSIDE CAUSING AN ELECTRICAL SHORT. THE COMPUTER DOESN'T SENSE THE DRIVER DOOR. YOU CAN DRIVE WITH THE DOOR OPEN AND NO AJAR WARNING. THE WINDOW DOESN'T GO UP OR DOWN. THE RADIO AND INTERIOR LIGHTS DO NOT GO OFF ONCE YOU EXIT THE VEHICLE....
Mileage: 88,000
SEALS ON LIGHTS ALLOWING WATER TO COLLECT AND SHORT OUT HEADLIGHTS
Mileage: 98,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM AND DID NOT SHINE BRIGHTLY ENOUGH. AS A RESULT, THE CONTACT COULD NOT SEE THE ROAD WHILE DRIVING AT NIGHT. THE CONTACT PURCHASED REPLACEMENT HEADLIGHTS AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE...
Mileage: 170,000
LOW OCTANE FUEL WAS USED IN THE VEHICLE AND IT IS NOW MAKING A KNOCKING SOUND FROM THE ENGINE, LAGGING ON ACCELERATING, AND HAVING ISSUES STARTING.
LOW OCTANE FUEL WAS USED IN THE VEHICLE AND IT IS NOW MAKING A KNOCKING SOUND FROM THE ENGINE, LAGGING ON ACCELERATING, AND HAVING ISSUES STARTING.
I JUST BOUGHT THIS VEHICLE TWO DAYS AGO AND NOW REALIZED IT LOSES POWER WHILE DRIVING (IN-MOTION) AND THEN JUMPS AS IF IT WANTS TO CUT OFF. AT THE TIME, I WAS DRIVING ON A CITY STREET AND AS I TRIED TO ACCELERATE, THE PROBLEM OCCURRED. THIS IS VERY DANGEROUS AND SCARY BECAUSE IT CAN CAUSE A CRASH ...
Mileage: 136,300
I JUST BOUGHT THIS VEHICLE TWO DAYS AGO AND NOW REALIZED IT LOSES POWER WHILE DRIVING (IN-MOTION) AND THEN JUMPS AS IF IT WANTS TO CUT OFF. AT THE TIME, I WAS DRIVING ON A CITY STREET AND AS I TRIED TO ACCELERATE, THE PROBLEM OCCURRED. THIS IS VERY DANGEROUS AND SCARY BECAUSE IT CAN CAUSE A CRASH ...
Mileage: 136,300
I JUST BOUGHT THIS VEHICLE TWO DAYS AGO AND NOW REALIZED IT LOSES POWER WHILE DRIVING (IN-MOTION) AND THEN JUMPS AS IF IT WANTS TO CUT OFF. AT THE TIME, I WAS DRIVING ON A CITY STREET AND AS I TRIED TO ACCELERATE, THE PROBLEM OCCURRED. THIS IS VERY DANGEROUS AND SCARY BECAUSE IT CAN CAUSE A CRASH ...
Mileage: 136,300
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT FUNCTIONING AND THE "SERVICE LIGHTING" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MORRIE'S GOLDEN VALLEY CADILLAC (LOCATED AT 7400 WAYZATA BLVD, MINNEAPOLIS, MN 55426, (866) 493-2819) WHERE IT WAS ...
Mileage: 90,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE RETAINED MOISTURE IN BOTH HEADLIGHT UNITS, WHICH AFFECTED THE BRIGHTNESS OF THE HEADLIGHTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED FRANK KENT CADILLAC (3500 W LOOP 820 S, FORT WORTH, TX 76116, 817...
Mileage: 100,000
WHEN IT IS WARM OUTSIDE (ABOVE 75) WHEN THE BRAKES ARE APPLIED, THE PEDAL DOES NOT RETURN TO THE NEUTRAL POSITION, AND THE BRAKES ARE STILL ENGAGED. WE HAVE TO PULL UP ON THE BRAKE PEDAL, AND IT COMES BACK TO NEUTRAL.
Mileage: 112,000
THE BRAKE PEDAL DOES NOT FULLY RESET AFTER BEING DEPRESSED. THIS CAUSES THE REAR BRAKE LIGHTS TO REMAIN ON WHILE VEHICLE IS IN MOTION, BUT BRAKE IS NOT ACTUALLY BEING APPLIED.
Mileage: 117,500
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE ENGINE DECELERATED AND THE VEHICLE STOPPED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTARTED AND THE CHECK ENGINE AND STABILITRAK INDICATORS ILLUMINATED. THE CONTACT CALLED CREST CADILLAC (2367 S TAMIAMI TRAIL, VENICE, FL 34293, (9...
Mileage: 125,000
HE HEADLIGHTS GET MOISTURE IN THEM CAUSING HEADLIGHTS TO BARELY WORK. I CAN'T SEE ANYTHING AT NIGHT. IT IS SO DANGEROUS. THE COMPANY IS VERY MUCH AWARE OF THIS DEFECT IN THEIR PRODUCT AND HAS DONE NOTHING TO CORRECT IT. - OTTERTAIL, MN, US
Mileage: 100,000
TAKATA RECALL" HEADLIGHTS DON'T WORK GOOD AT NIGHT I HAVE TO USE HIGH BEAN BECAUSE THE LOW BEAN EVERYONE COMPLAIN ABOUT NOT ABLE TO SEE AND I DID RECEIVE A RECALL LETTER AND I TAKE IT TO THE DEALER BUT THEY SAY THAT THERE WAS NO RECALL FOR THIS CAR AND THIS IS BEEN GOIN ON SINCE I GOT THE CAR
Mileage: 155,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT CONDENSATION WAS PRESENT INSIDE THE FRONT DRIVER'S SIDE HEAD LAMP ASSEMBLY. ALSO, THE PASSENGER SIDE HEAD LAMP ASSEMBLY WAS FOGGY. THE FAILURES CAUSED THE HEADLIGHTS TO ILLUMINATE DIMLY. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. T...
Mileage: 50,000
HEADLIGHTS ARE GETTING EXTREMELY DIMMED AND NOW YOU CAN'T EVEN TELL IF THEY ARE ON VEHICLE IS UNDERIVABLE AT NIGHT TIME. I HAVE COMPLAINED MANY TIMES DIRECTLY TO CADILLAC CUSTOMER CARE BUT NO ONE CARE. DEALERSHIP SHIPS WANTS 1500.00 PER LIGHT TO REPLACE THEM. THERE SHOULD HAVE BEEN THE RECALL LONG T...
HEADLIGHTS ARE GETTING EXTREMELY DIMMED AND NOW YOU CAN'T EVEN TELL IF THEY ARE ON VEHICLE IS UNDERIVABLE AT NIGHT TIME. I HAVE COMPLAINED MANY TIMES DIRECTLY TO CADILLAC CUSTOMER CARE BUT NO ONE CARE. DEALERSHIP SHIPS WANTS 1500.00 PER LIGHT TO REPLACE THEM. THERE SHOULD HAVE BEEN THE RECALL LONG T...
11057 RECALL. AC COMPRESSOR NOT WORKING
WENT TO STOP ON FOUR SEPARATE OCCASIONS (SO FAR) AND MY BRAKE PEDDLE WENT TO THE FLOOR. HAD TO RUN OUT OF MY LANE TO MISS THE CAR IN FRONT OF ME......VERY DANGEROUS!!! MILEAGE 134,000
Mileage: 134,000
ENGINE RPMS REV ABRUPTLY BETWEEN 3K - 4K DURING SHIFTS. MOSTLY HAPPENING IN 1ST-3RD GEAR. THIS HAPPENS DURING ANY CONDITION WHERE MY VEHICLE IS ACCELERATED MODERATELY OR HIGHER. DURING LIGHT ACCELERATION IT IS LESS NOTICEABLE BUT WILL STILL SPIKE RPMS DURING SHIFTS. IT HOVERS AROUND 3K - 4K RPM BEFO...
Mileage: 71,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 70 MPH IN THE RAIN, THE DRIVER AND PASSENGER SIDE HEADLIGHTS WENT OUT AND WERE INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE "CHECK PASSENGER SIDE HEAD LAMP" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO BUD WEIZER MOTORS (267...
Mileage: 142,000
THE VEHICLE SWITCHES TO STABILITRAC AND ABS AT THE SAME TIME CAUSING THE ENGINE TO NOT SHIFT INTO THE NEXT GEAR. THIS CAUSES THE TRANSMISSION TO BE OVER RAM AND I HAVE TO STOP THE VEHICLE COMPLETELY AND PUT IT INTO SPORT MODE AND MANUALLY SHIFT THE GEARS IN ORDER FOR IT TO SHIFT GEARS. THE VEHICLE I...
Mileage: 120,000
THE VEHICLE SWITCHES TO STABILITRAC AND ABS AT THE SAME TIME CAUSING THE ENGINE TO NOT SHIFT INTO THE NEXT GEAR. THIS CAUSES THE TRANSMISSION TO BE OVER RAM AND I HAVE TO STOP THE VEHICLE COMPLETELY AND PUT IT INTO SPORT MODE AND MANUALLY SHIFT THE GEARS IN ORDER FOR IT TO SHIFT GEARS. THE VEHICLE I...
Mileage: 120,000
THE VEHICLE SWITCHES TO STABILITRAC AND ABS AT THE SAME TIME CAUSING THE ENGINE TO NOT SHIFT INTO THE NEXT GEAR. THIS CAUSES THE TRANSMISSION TO BE OVER RAM AND I HAVE TO STOP THE VEHICLE COMPLETELY AND PUT IT INTO SPORT MODE AND MANUALLY SHIFT THE GEARS IN ORDER FOR IT TO SHIFT GEARS. THE VEHICLE I...
Mileage: 120,000
HEADLIGHTS ARE TOO DIM. SAFETY HAZARD. MECHANICS SAY NOTHING I CAN DO EXCEPT TRY REPLACE THE ENTIRE HEADLIGHT AT $1500 EACH. AND, WHO KNOWS IF THIS WOULD WORK? THE HEADLIGHTS DO NOT WORK PROPERLY AND THIS IS A KNOWN PROBLEM WITH THIS MODEL. I CANNOT SPEND $3,000 AS THIS IS HALF THE VALUE OF THE CAR....
Mileage: 50,000
LOW BEAM HEADLIGHTS HAVE BECOME SO DIM, DRIVING AT NIGHT IS VERY DIFFICULT WITHOUT USING THE HIGH BEAMS. USING HIGH BEAMS CREATES A SAFETY ISSUE FOR ONCOMING DRIVERS, SO THIS ISN'T AN OPTION. REPLACING THE HEADLIGHTS WITH OEM PRODUCTS IS A SHORT TERM FIX AS THE REPLACEMENT PRODUCT IS AS DEFECTIVE ...
Mileage: 102,225
HEADLIGHTS ARE EXTREMELY DIM AND BASICALLY UNUSABLE UNLESS THE BRIGHTS ARE ON. I ALSO HAVE CONDENSATION IN THE PASSENGER SIDE HEADLIGHT FIXTURE. THIS CAUSES THE LIGHTS TO BE EVEN MORE DIM COMING FROM THAT HEADLIGHT.
Mileage: 65,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT, IT HESITATED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEN BATCHELOR CADILLAC (11001 I-10, SAN ANTONIO, TX 78230, (210) 690...
Mileage: 170,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO MAKE AN ABNORMAL NOISE AND THE SERVICE REAR AXLE AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RIZZA CADILLAC BUICK GMC (LOCATED AT 8425 159TH ST, TINLEY PARK, IL 60487, (708) 429-6600) WHERE...
Mileage: 107,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO MAKE AN ABNORMAL NOISE AND THE SERVICE REAR AXLE AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RIZZA CADILLAC BUICK GMC (LOCATED AT 8425 159TH ST, TINLEY PARK, IL 60487, (708) 429-6600) WHERE...
Mileage: 107,000
I AM ISSUING WITH THE HEADLIGHT LOW BEAM. THE LIGHT IS VERY DIM. I HAVE NOTICED SEVERAL COMPLAINTS ON THE SAME ISSUE. CADILLAC STILL HAS NOT ISSUED A RECALL FOR THIS PROBLEM. THIS PROBLEM IS A SAFETY ISSUE, DRIVING VISIBILITY IS LOW THIS COULD RESULT INTO AN ACCIDENT. I HAVE HAD THE OUTSIDE OF THE H...
Mileage: 100,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. AN INTERMITTENT NOISE WAS HEARD WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION. THE FAILURE OCCURRED MOST OFTEN WHILE OPERATING THE VEHICLE IN COLD TEMPERATURES. CABLE DAHMER CADILLAC OF KANSAS CITY (1151 W 104TH ST, KANSAS CITY, MO 64114, (855) 420-13...
Mileage: 30,000
CADILLAC 2010 SRX HAS MOISTURE IN BOTH HEADLAMPS AGAIN. LEFT HEADLIGHTS HAS STOPPED WORKING, RIGHT SIDE IS WORKS ON AND OFF. HEADLAMPS HAVE BEEN FIXED PREVIOUSLY DUE TO MOISTURE. WHEN WILL THE FEDERAL GOVERNMENT AND/OR CADILLAC GOING TO HAVE A RECALL ON THIS? THIS IS A COMMON SAFETY PROBLEM WITH THE...
Mileage: 140,000
THE FRONT SUSPENSION WAS MAKING A LOT OF LOUD NOISE, ESPECIALLY WHEN DRIVING OVER ANY BUMPS. I TOOK IT TO THE LOCAL CADILLAC DEALERSHIP AND WAS TOLD THERE ARE NO LUBRICATION FITTING ON THE FRONT SUSPENSION OF THE 2010 SRX AND IT HAD SERIOUSLY WORN OUT TIE ROD ENDS AND CONTROL ARM AND THEY NEEDED TO ...
Mileage: 54,200
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE ATTEMPTING TO SWITCH GEARS, THE VEHICLE JOLTED AND TOOK EXTRA TIME TO SHIFT INTO GEAR. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALE...
Mileage: 12,191
HEADLIGHTS ARE VERY DIM. REPLACED NUMEROUS TIMES WITH HIGHER LUMEN BULBS BUT REMAINS DIM. DEALER HAS NO IDEA.
Mileage: 140,000
TIMING CHAIN!!!! ONLY HAD THIS TRUCK UNDER 2 YEARS 2010 CADILLAC SRX I GO TO THE MECHANIC SHOP HE TELLS ME IT'S A CRANK SHAFT SENSOR HE FIXES IT ENGINE LIGHT STILL ON HE DOES SOME MORE CHECKING THEN BOOM!!! IT'S THE TIMING CHAIN WHEN BIG THINGS LIKE THIS GO WRONG IT SHOULD DEFINITELY NOT BE OUT OF T...
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO WORLEY AUTO SALES (5042 PRINCETON GLENDALE RD, LIBERTY TOWNSHIP, OH 45011, (513) 737-8677), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAIL...
Mileage: 87,000
LOW-BEAM HEADLIGHTS ON 2010 SRX CADILLAC EXTREMELY DIM, VISIBILITY VERY POOR DRIVING AT NIGHT. HIGH BEAM MUST BE USED TO DRIVE AT NIGHT. REPLACED HEADLAMP BULBS, HEADLAMP SHIELDS AND CLEANED PROFESSIONALLY, STILL NO IMPROVEMENT. NOTICED CONDENSATION IN HEAD LIGHTS NEVER GOES AWAY. NEIGHBOR HAS SAME ...
Mileage: 56,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT FUNCTION DUE TO MOISTURE BUILD-UP. THE VEHICLE WAS TAKEN TO TUSTIN CADILLAC (LOCATED AT 8401, 50 AUTO CENTER DR, TUSTIN, CA 92782, (866) 861-7452) WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK AND THE HEADLIGHT A...
Mileage: 36,500
THE HEADLIGHTS GET MOISTURE IN THEM CAUSING HEADLIGHTS TO BARELY WORK. I CAN'T SEE ANYTHING AT NIGHT. IT IS SO DANGEROUS! CALIFORNIA AND FLORIDA HAVE HAD SUCCESSFUL LAWSUITS OVER THE ISSUE AND CADILLAC'S OWNERS ARE GETTING REIMBURSED. WHY CAN'T WE GET REIMBURSED IN MINNESOTA?
Mileage: 70,000
I LIVE IN MARYLAND OWNER OF A 2010 CADILLAC SRX AND MY HEADLIGHTS HAVE BEEN FOGGED UP WITH CONDENSATION SINCE I PURCHASED THIS CAR IN 2014 USED. I HAVE NOT RECEIVED ANY TYPE OF LETTER PERTAINING TO THE HEADLIGHT ISSUE. SEVERAL YEARS BACK I DID WRITE A LETTER TO GM COMPLAINING ABOUT THE PROBLEM BUT I...
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT MOISTURE WAS PRESENT INSIDE THE DRIVER'S SIDE HEAD LAMP ASSEMBLY, WHICH CAUSED THE HEADLIGHTS TO SHUT OFF. THE VEHICLE WAS TAKEN TO MARK CHRISTOPHER CHEVROLET (1231 CONVENTION CENTER WAY, ONTARIO, CA) WHERE IT WAS DIAGNOSED THAT THE H...
Mileage: 22,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT MOISTURE WAS PRESENT INSIDE THE DRIVER'S SIDE HEAD LAMP ASSEMBLY, WHICH CAUSED THE HEADLIGHTS TO SHUT OFF. THE VEHICLE WAS TAKEN TO MARK CHRISTOPHER CHEVROLET (1231 CONVENTION CENTER WAY, ONTARIO, CA) WHERE IT WAS DIAGNOSED THAT THE H...
Mileage: 22,000
MOISTURE, CONDENSATION, DIM, CLOUDED AND IMPROPERLY ILLUMINATE THE ROAD ON LEFT DRIVER SIDE. THE PASSENGER SIDE WAS REPLACED BEFORE WE TOOK OWNERSHIP. THE PASSENGER SIDE HAS BEEN REPLACE WITH AFTERMARKET ASSEMBLY AFTER IT WAS DAMAGED.
WHEN I'M DRIVING IT AUTOMATICALLY SWITCHES TO ANOTHER GEAR . THEN IT FEELS LIKE IT'S HOLDING BACK. AS I CONTINUE TO ACCELERATE IT GETS LOUDER AND LOUDER SOUNDING LIKE A GO CART. IT WILL NOT GO FASTER THAN 60 MPH WHEN IT GETS INTO THIS ODD MODE. TO TEMPORARILY FIX THE PROBLEM I HAVE TO PULL OVER AND...
ABOUT A YEAR OR SO AGO WHILE EXITING OFF THE HIGHWAY MY CAR STARTED LOSING POWERED AND WHILE FOOT ON GAS PEDAL, GAS PEDAL STOPPED WORKING AND MERGED TO THE SIDE OF THE ROAD BEFORE SHUTTING OFF COMPLETELY, CALLED TOW TRUCK AND EVER SINCE MY CAR LOSES POWER WHEN DRIVING PUT THE CAR IN SHOP AND THEY SA...
Mileage: 80,000
HEADLIGHTS COLLECT MOISTURE IN LENS COVER AND OVER TIME THE HEADLIGHTS BURN OUT LEAVING YOU WITH A VEHICLE WITH NO HEADLIGHTS. APPROXIMATE REPAIR COST BY CADILLAC DEALERSHIP $2500.
Mileage: 80,000
PURCHASED 11/16 WITH 62K MILES, 12/16 REPLACED HIGH PRESSURE STEERING LINE, 5/18 REPLACED ALL TIMING CHAINS, 1/19 REPLACED STEERING COOLER. 2-WEEKS LATER LOWER END ROD KNOCK-CONNECTING ROD BEARING(S) BAD. NO WARNING, NO SOUNDS AND THE OIL WAS CHANGED SAME TIME AS STEERING COOLER REPLACED. NO NOTICE ...
Mileage: 102,000
HEADLIGHTS HAVE BEEN FILLED WITH CONDENSATION FOR OVER 4 YEARS AND DEALER SAYS IT WOULD NOT CAUSE ANY ISSUES, PURELY A COSMETIC ISSUE. NOW HEADLIGHTS ARE MALFUNCTIONING, WITH LOW BEAM ALTERNATING BETWEEN WORKING AND NOT WORKING, AND CAN ONLY FLASH HIGH BEAMS, NOT KEEP THEM ON FOR NIGHT DRIVING. THE ...
HID HEADLAMPS SHORT OUT DUE TO WATER INTRUSION IN HEADLAMP AND LOCATION OF BALLAST THAT ALLOWS WATER TO INTRUDE INTO BALLAST AND SHORT OUT. CANNOT JUST REPLACE BALLAST AND PROJECTOR HID AS IT WILL HAPPEN AGAIN. COSTS OVER $1600 TO REPLACE WHOLE HID HEADLAMP ASSEMBLY. SAFETY ISSUE AND EXTENDED WAR...
Mileage: 61,000
VISIBILITY AT NIGHT IS SO POOR THAT I DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE AFTER DARK. IT IS LIKE THE LIGHTS ARE WORKING ABOUT 30%. I LOOKED ONLINE AND NOTICED THERE IS A PATTERN WITH THIS MAKE AND MODEL AND THE POOR VISIBILITY/LIGHTING AT NIGHT. THIS IS A HORRIBLE SAFETY ISSUE AND A RECALL...
Mileage: 80,000
BRAKES ARE CONSTANTLY LOCKING UP AS I DRIVE DOWN THE HIGHWAY. THE LIGHTS ARE DEFECTED. I'VE REPLACED THE BULBS NUMEROUS TIMES BUT YOU STILL CAN'T SEE HOW TO DRIVE AT NIGHT TIME. ALSO, SOMETHING IS WRONG WITH THE REAR SUSPENSION.
Mileage: 128,000
BRAKES ARE CONSTANTLY LOCKING UP AS I DRIVE DOWN THE HIGHWAY. THE LIGHTS ARE DEFECTED. I'VE REPLACED THE BULBS NUMEROUS TIMES BUT YOU STILL CAN'T SEE HOW TO DRIVE AT NIGHT TIME. ALSO, SOMETHING IS WRONG WITH THE REAR SUSPENSION.
Mileage: 128,000
BRAKES ARE CONSTANTLY LOCKING UP AS I DRIVE DOWN THE HIGHWAY. THE LIGHTS ARE DEFECTED. I'VE REPLACED THE BULBS NUMEROUS TIMES BUT YOU STILL CAN'T SEE HOW TO DRIVE AT NIGHT TIME. ALSO, SOMETHING IS WRONG WITH THE REAR SUSPENSION.
Mileage: 128,000
MY TAIL GATE LIFT OPENS ON IT'S OWN EVEN WHEN THE SWITCH INSIDE THE CAR IN IN THE OFF POSITION WHEN THE CAR IS PARKED
Mileage: 111,000
MY 2010 CADILLAC SRX4 WITH 110,000 MILES JUST HAD THE CHECK ENGINE LIGHT COME ILLUMINATE. AS I PULLED OUT OF MY DRIVEWAY ON TO A CITY STREET THE NEXT MORNING TO GO TO THE GM DEALERSHIP TO HAVE THE CAR SCANNED, THE VEHICLE WOULD ONLY TRAVEL AT 10 MPH. I WAS ALMOST REAR ENDED BY THE VEHICLE COMING BE...
Mileage: 110,000
THE HEADLIGHTS FILL UP WITH MOISTURE. THIS MAKES THE LIGHTS SO DIM YOU CAN'T EVEN SEE THE ROAD.
Mileage: 92,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING. WHILE ATTEMPTING TO SWITCH GEARS, THE VEHICLE WOULD JOLT AND TAKE EXTRA TIME TO SHIFT INTO GEAR. THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC, BUT WAS N...
Mileage: 1,291
THE LIGHTS ARE EXTREMELY DIM. VERY DANGEROUS ON THE ROAD. I'VE REPLACED THE FUSES FOR THE HEADLIGHTS. I'VE REPLACED THE ENTIRE HEADLIGHT ASSEMBLY AND STILL NO LUCK. ONE DONE RESEARCH ONLINE AND THERE ARE NUMEROUS PEOPLE COMPLAINING ABOUT THIS ISSUE. CADILLAC WILL NOT FIX IT.
Mileage: 70,000
TWO INCIDENTS THAT ENDANGERED MY LIFE AS WELL AS OTHERS. VEHICLE WITH 26,000 MILES DRIVING ON INTERSTATE AT 65 TO 70 MPH ALL OF A SUDDEN VEHICLE STOPS COMPUTER SAYS ENGINE POWER REDUCED TRAFFIC BEHIND WAS LUCKY ABLE TO AVOID HITTING ME. SECOND INCIDENT LAST WEEK ON INTERSTATE TRAFFIC ALL STOPPED D...
Mileage: 47,000
TWO INCIDENTS THAT ENDANGERED MY LIFE AS WELL AS OTHERS. VEHICLE WITH 26,000 MILES DRIVING ON INTERSTATE AT 65 TO 70 MPH ALL OF A SUDDEN VEHICLE STOPS COMPUTER SAYS ENGINE POWER REDUCED TRAFFIC BEHIND WAS LUCKY ABLE TO AVOID HITTING ME. SECOND INCIDENT LAST WEEK ON INTERSTATE TRAFFIC ALL STOPPED D...
Mileage: 47,000
DRIVER SIDE HEADLIGHT DOES NOT WORK AS CONDENSATION BUILD UP BLOWS OUT THE LAMP. THIS HAS BEEN REPLACED TWO TIMES AND IS NOW OUT THE THIRD TIME. THIS IS A SAFETY ISSUE ON THIS MODEL AND CADILLAC DOES NOT EVEN MAKE A REPLACEMENT THAT DOES THE SAME THING AFTER A SHORT PERIOD OF TIME THAT A NEW UNIT HA...
Mileage: 94,000
HEAD LIGHT ARE MOIST AND VERY LOW AND I BARELY CAN SEE AT NIGHT , IT'S A MANUFACTURER ISSUE AND I CAN'T AFFORD TO FIX IT IN MY OWN
AT 96,126, THE SERVICE ENGINE LIGHT CAME ON. TOOK TO CADILLAC DEALER AND WAS TOLD THAT CODE P0017 CAME UP AND THAT THE TIMING CHAIN NEEDED TO BE REPLACED. HAD THE TIMING CHAIN REPLACED. AT 122,962, THE SERVICE ENGINE LIGHT CAME ON. TOOK BACK TO SAME CADILLAC DEALER AND WAS TOLD THE CODE P0017 CAME U...
Mileage: 122,962
WHILE DRIVING MY CAR LOSES THE POWER TO ACCELERATE WHEN TRAVELING 5 MILES PER HOUR TO GO FASTER, THE RPM'S GO UP BUT THE CAR DO NOT ACCELERATE. IN MY RESEARCH THIS IS HAPPENING TO A LOT OF CARS.
Mileage: 111,000
I SAE THAT IN CALIFORNIA THERE WAS A CLASS ACTION FILED AGAINST GM FOR FAULTY HEADLIGHTS. ONE OF MY HEADLIGHTS JUST WENT OUT AND I AM LOOK FOR A FIX/REPLACEMENT. I CHANGED THE BULB BUT THAT DID NOT WORK
DUE TO BAD SEALS IN HEADLIGHTS AND CONDENSATION LIGHTS ARE ALWAYS DIM TO THE POINT CANNOT SEE TO DRIVE VEHICLE AT NIGHT EVEN AFTER CHANGING BULBS. CADILLAC STILL USING FAULTY HEADLIGHTS WITH BAD SEALS WHEN REPLACING.
Mileage: 95,184
HEADLIGHTS ARE VERY DIM DUE TO MOISTURE FROM A LACK OF SEALING.THERE ALSO SEEMS TO BE A LOT OF OTHERS OWNERS HAVING PROBLEMS WITH TIMING CHAINS.
Mileage: 170,000
HEADLIGHTS ARE VERY DIM DUE TO MOISTURE FROM A LACK OF SEALING.THERE ALSO SEEMS TO BE A LOT OF OTHERS OWNERS HAVING PROBLEMS WITH TIMING CHAINS.
Mileage: 170,000
FAULTY HEADLAMP THAT I KEEP HAVING TO REPLACE SOMETHING ON IT BECAUSE IT KEEPS GOING OUT AND AC WILL NOT GET COLD ON LEVEL 1,2, OR 3. IT'S GIVING FAULTY CODES.
FAULTY HEADLAMP THAT I KEEP HAVING TO REPLACE SOMETHING ON IT BECAUSE IT KEEPS GOING OUT AND AC WILL NOT GET COLD ON LEVEL 1,2, OR 3. IT'S GIVING FAULTY CODES.
FAULTY HEADLAMP THAT I KEEP HAVING TO REPLACE SOMETHING ON IT BECAUSE IT KEEPS GOING OUT AND AC WILL NOT GET COLD ON LEVEL 1,2, OR 3. IT'S GIVING FAULTY CODES.
CONDENSATION IN HEADLIGHTS CAUSING VISIBILITY ISSUES AND INTERFERING WITH THE ELECTRICAL COMPONENTS FOR HEADLIGHTS TO WORK PROPERLY. THIS IS A MAJOR ISSUE AND NEEDS TO BE FIXED SINCE I HAVE A BAD EYESIGHT AND YOUNG CHILDREN IN THE HOME.
CONDENSATION IN HEADLIGHTS CAUSING VISIBILITY ISSUES AND INTERFERING WITH THE ELECTRICAL COMPONENTS FOR HEADLIGHTS TO WORK PROPERLY. THIS IS A MAJOR ISSUE AND NEEDS TO BE FIXED SINCE I HAVE A BAD EYESIGHT AND YOUNG CHILDREN IN THE HOME.
THE HEADLIGHTS LIGHTS ARE NOT PROPERLY WORKING. THEY'RE COMPLETELY OUT!!! WE CAN'T DRIVE AT NIGHT UNLESS WE USE THE HIGH BEAMS. MY HUSBAND AND I HAD A FRIEND REPLACED THE BULBS ON THE SIDE OF THE HEADLIGHTS BECAUSE WE THOUGHT THAT THEY WERE THE ISSUE. THE MAIN CENTER LIGHTS WERE STILL OUT. WE TOOK I...
Mileage: 70,000
THE HEADLIGHTS HAVE BUILT UP CONDENSATION IN THEM WHICH NOT ONLY MAKES IT VERY DIFFICULT FOR ME TO SEE AT NIGHT TIME BUT ALSO MAKES IT DIFFICULT FOR OTHER DRIVERS TO SEE ME.
HEADLIGHT HOUSING IS NOT SEALING PROPERLY. WATER CAN PENETRATE INSIDE ASSEMBLY AND THEN CONDENSATE. THIS LEADS TO CLOUDED HEADLIGHTS WHICH DOES NOT PROPERLY ILLUMINATE THE ROAD. FURTHERMORE, IT CAUSES ONCOMING DRIVER TO MISCALCULATE VEHICLE LOCATION AND DISTANCE. THIS ISSUE IS PREVALENT THROUGHOUT T...
Mileage: 50,000
MY WIFE WAS 25 MILES FROM HOME AT 10:30 PM AND CALLED ME STATING THAT NEITHER HEADLIGHT WAS WORKING. BOTH HAD CONDENSATION IN THE HOUSING. ONLY ALTERNATIVE WAS TO TOW IT HOME OR DRIVE WITH FOG LAMPS ON.NEITHER HEADLIGHT IS WORKING, HIGH OR LOW BEAM. THIS IS TOTALLY UNACCEPTABLE FOR A VEHICLE WITH 60...
Mileage: 60,000
HEADLIGHTS ARE SO DIM ONCOMING CARS DO NOT SEE ME AND HAVE SWERVED INTO MY LANE IN ATTEMPT TO PASS.
Mileage: 110,000
HEADLIGHTS WERE IMPROPERLY SEALED OR POORLY SEALED ALLOWING WATER TO CONDENSATE INSIDE THE HEADLIGHT HOUSING. THIS CREATES A SAFETY HAZARD. WATER CONTINUES TO CONDENSATE IN THE HOUSING AND THEN STARTS POOLING. THIS CAN LEAD TO GETTING WATER IN THE HEADLIGHT ELECTRICAL CIRCUITS CAUSING ELECTRICAL SH...
Mileage: 40,000
CONTINUE TO DRIVE AFTER STOPPING THE CAR, TRANSMISSION WILL SHIFT FROM FIRST GEAR INTO SECOND GEAR AND STUCK THERE, THEN THE GEAR WILL SHIFT NORMALLY ONLY AFTER U BRING THE CAR TO A TOTAL STOP AND DRIVE AGAIN. HAPPENED TO ME SEVERAL TIMES AFTER I STOPPED THE CAR AT A TRAFFIC LIGHT BEFORE I WAS TRYI...
Mileage: 97,000
MY SERVICE LIGHT CAME ON AND THE DEALER SAID ITS CODE IS POO17. THE INFORMED ME THEIR MIGHT BE A RECALL SO I AM CHECKING TO SEE HE SAID CADILLAC DID HAVE ONE FOR 2004-2009
Mileage: 93,000
THE HEADLIGHTS ON MY 2010 CADILLAC SRX HAVE AN INTERIOR CONDENSATION BUILDUP THAT DOES NOT ALWAYS DISSIPATE. THIS CAUSES DIMMING OF THE LIGHTS AT NIGHT, A SAFETY ISSUE. THE DEALER REPLACED 1 HEADLIGHT WHEN I PURCHASED MY USED SRX, AFTER I FOUGHT FOR IT. THEY PUT IN A USED HEADLIGHT, AGAIN ISSUE STAR...
Mileage: 60,300
LOW BEAM HEADLIGHTS TOO DIM, CAN NOT SAFELY DRIVE AT NIGHT.
Mileage: 80,000
BOUGHT VEHICLE USED FROM SOUTHFIELD QUALITY CARS DETROIT IN OCT 2017 AT 96673 MILES. AT 100,000 MILES CHECK ENGINE LIGHT HAS COME ON AND A CODE SCANNER OBD2 USED HAS REPORTED A P0017 CODE THAT TRANSLATES TO ONE OF THREE THINGS. 1. OIL DRAIN TUBE INTERIOR ENGINE BLOCKED 2. SENSORS 3 TIMING CHAIN. HAV...
Mileage: 100,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT TIGHTENED WHILE DRIVING, BUT RELEASED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO HARVEY CADILLAC (2600 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 965-1787), BUT THE PARTS FOR THE REP...
Mileage: 120,000
MY BREAK GOING ALL THE WAY DOW WHEN I HAVE A BUMP ON THE STREETS I BRING TO CADILLAC DEALER AND THEY SAY EVERYTHING IS OK I CAN DRIVE MY CAR BUT GM HAS NOT RECALL FOR THIS SAFETY ISSUE
Mileage: 125,000
I TOOK MY 2010 CADILLAC SRX IN FOR AN INSPECTION TO RENRW MY REGISRTATION AND WAS TOLD THAT BE CAUSE OF THE ENGINE LIGHT BEING ON IT WAS AN AUTOMATIC FAIL. I WAS SURPRISED BECAUSE I HAD PREVIOUSLY TAKEN IT THE DEALERSHIP THAT HAD GIVEN ME THIS LINE, ALTHOUGH YOUR ENGINE LIGHT IS ON, THERE IS NOTHING...
Mileage: 68,000
HEAD LAMP IS WET INSIDE THE HOUSEING AND CONDENSATION IS COLLECTING.
Mileage: 75,200
THE BEARINGS ON TWO OF THE TIRES THE EMISSIONS IS GIVING ME TROUBLE I TOOK IT TO A MECHANIC WHO CHANGED EVERYTHING CAR WILL NOT PASS INSPECTION
THE BEARINGS ON TWO OF THE TIRES THE EMISSIONS IS GIVING ME TROUBLE I TOOK IT TO A MECHANIC WHO CHANGED EVERYTHING CAR WILL NOT PASS INSPECTION
THE BEARINGS ON TWO OF THE TIRES THE EMISSIONS IS GIVING ME TROUBLE I TOOK IT TO A MECHANIC WHO CHANGED EVERYTHING CAR WILL NOT PASS INSPECTION
EXCESSIVE MOISTURES INSIDE HEADLIGHT HOUSINGS. THE HEADLIGHTS ARE SO DIM THAT NIGHT DRVIG IS NO LONGER SAFE. FINALLY THIS WEEK THE DRIVER SIDE HEADLIGHT IS DEAD. THE PASSENGER SIDE LIGHT WAS REPLACE YEARS SGO WHILE THE VEHICLE WAS STILL UNDER WARRANTY. THIS HAS BEEN A SLOW PROGRESS.
Mileage: 15,000
APPROXIMATELY 3 WEEKS AGO, MY 2010 CADILLAC SRX STARTED VIBRATING SHUTTERING WHEN DOWN SHIFTING BETWEEN 20-25 MPH. I TOOK INTO DEALER WHO STATED NEEDS NEW TRANSMISSION AT 84K MILES. JUST TODAY, IT STARTED VIBRATING HARD DOWN SHIFTING AT 40 MPH. I HAD TRACTION CONTROL ISSUES AROUND 61K MILES WHICH ...
Mileage: 80,000
APPROXIMATELY 3 WEEKS AGO, MY 2010 CADILLAC SRX STARTED VIBRATING SHUTTERING WHEN DOWN SHIFTING BETWEEN 20-25 MPH. I TOOK INTO DEALER WHO STATED NEEDS NEW TRANSMISSION AT 84K MILES. JUST TODAY, IT STARTED VIBRATING HARD DOWN SHIFTING AT 40 MPH. I HAD TRACTION CONTROL ISSUES AROUND 61K MILES WHICH ...
Mileage: 80,000
RAKATA RECALL. I WAS DRIVING ON INTERSTATE. CAR SHIFTED DOWN AND WOULD NOT SHIFT TO HIGHER GEAR FOR SPEED TRAVELING CAUSING 8000 RPM THAT RESULTED IN ENGINE BLOW. SMOKE EVERYWHERE. CAR WAS TOWED. I NEED A NEW ENGINE DUE TO TRANSMISSION SHIFTING DOWN PLUS WHATEVER HAPPENED WITH TRANSMISSION
Mileage: 88,000
RAKATA RECALL. I WAS DRIVING ON INTERSTATE. CAR SHIFTED DOWN AND WOULD NOT SHIFT TO HIGHER GEAR FOR SPEED TRAVELING CAUSING 8000 RPM THAT RESULTED IN ENGINE BLOW. SMOKE EVERYWHERE. CAR WAS TOWED. I NEED A NEW ENGINE DUE TO TRANSMISSION SHIFTING DOWN PLUS WHATEVER HAPPENED WITH TRANSMISSION
Mileage: 88,000
THE CHECK ENGINE LIGHT CAME ON MY 2010 CADILLAC SRX. I TOOK IT IN FOR TO BE CHECKED OUT AND WAS TOLD THE CODE CAME UP P000017 AND THAT THE TIMING CHAIN WOULD HAVE TO BE REPLACED. PRICE TO REPLACE WOULD BE $1800.00.
Mileage: 104,000
CONDENSATION AND WATER ARE LEAKING INTO THE HEADLAMP ASSEMBLY. I BROUGHT MY VEHICLE TO A CADILLAC SERVICE CENTER FOR EVALUATION. THEY RETURNED THE VEHICLE WITH A QUOTE FOR $2200 TO REPLACE THE HEADLAMP ENCLOSURES AND STATED THAT INSURANCE WOULD NOT COVER THE REPAIRS BECAUSE IT WAS COSMETIC. HOWEVER,...
Mileage: 59,000
THE LITES ARE TO DIM, AT NITE TO SEE THE ROAD AT A SAFE DISTANCE AHEAD. WE ARE CONCERNED ABOUT SEEING PEOPLE, ANIMALS, DEBRIS. HOLES ETC. WE HAVE BOUGHT THE BRIGHTEST BULBS THAT IS ACCEPTABLE TO GM SPICS, WE HAD THEM INSTALLED BY A GM DEALER, THE RESULTS WERE A VERY MINIMAL IMPROVEMENT . GM DEALER ...
Mileage: 146,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE ASSOCIATED WITH THE ENGINE ASSEMBLY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BELT AND TIMING CHAIN COULD FRACTURE AND CAUSE CATASTROPHIC ENGINE FAILURE. THE DEALER HAD NO...
THE RADIO HAS POWER BUT NO SOUND .TH DOOR AJAR CHIMES DONT WORK AND TURN SINGNALS DONT CLICK THIS IS A INTERNMENT PROBLEM THAT COULD LAST UP TO A FEW DAYS DOESNT MATTER WHERE IM DRIVEN THAN EVERY THING STARTS WORKIN TILL THE NEXT TIME IT HAPPENS
Mileage: 11,200
THE TIMING CHAIN LOOSENS AND CAUSES THE ENGINE TO FAIL. AVERAGE COST OF THIS REPAIR IS $2,100 AT 88,000 MILES. THIS IS A KNOWN ISSUE FOR THIS ENGINE AND PREVIOUS YEARS WERE RECALLED FOR THE SAME ISSUE.
Mileage: 110,000
HEADLIGHTS HAVE FAULTY SEALS CAUSING CONDENSATION AND WATER TO LAY INSIDE THE HEADLIGHT CAUSING THE HEADLIGHTS TO SHORT OUT WITHOUT ANY WARNING WHILE DRIVING ON THE HIGHWAY AT NIGHT, THIS IS A VERY SERIOUS SAFETY ISSUE! WHY IS THIS NOT A RECALLL? SEEMS PRETTY SERIOUS 70MPH AN ANY SECOND COMPLETE ...
Mileage: 100,000
TAKATA INFLATORS: HEADLIGHTS ARE VERY DIM. CAN NOT SEE THE ROAD AT NIGHT. MANUFACTURES DEFECT MAY CAUSE AND ACCIDENT DUE TO POOR VISIBILITY AT NIGHT
THE SUN ROOF DRAIN TUBES CAME AWAY FROM THE FIREWALL ON ALL 4 SIDES. WATER LEAKED ALL OVER THE GAS PEDAL AND THE BREAK. I HAVE SLID OFF THE STREET TRYING TO BREAK CAUSING DAMAGE TO A YARD. THE ELECTRICAL ON THE RADIO SYSTEM AND LIGHTS SHORT OUT BECAUSE OF WATER GETTING INTO THE DASH. THE BACK HATCH ...
Mileage: 90,000
THE SUN ROOF DRAIN TUBES CAME AWAY FROM THE FIREWALL ON ALL 4 SIDES. WATER LEAKED ALL OVER THE GAS PEDAL AND THE BREAK. I HAVE SLID OFF THE STREET TRYING TO BREAK CAUSING DAMAGE TO A YARD. THE ELECTRICAL ON THE RADIO SYSTEM AND LIGHTS SHORT OUT BECAUSE OF WATER GETTING INTO THE DASH. THE BACK HATCH ...
Mileage: 90,000
THE SUN ROOF DRAIN TUBES CAME AWAY FROM THE FIREWALL ON ALL 4 SIDES. WATER LEAKED ALL OVER THE GAS PEDAL AND THE BREAK. I HAVE SLID OFF THE STREET TRYING TO BREAK CAUSING DAMAGE TO A YARD. THE ELECTRICAL ON THE RADIO SYSTEM AND LIGHTS SHORT OUT BECAUSE OF WATER GETTING INTO THE DASH. THE BACK HATCH ...
Mileage: 90,000
THE HEADLIGHTS HAVE WATER IN THEM AND ARE CONSTANTLY GETTING SHORTED. HAPPENED TO ME AT NIGHT ON A HIGHWAY. HAD TO GET OFF THE HIGHWAY IMMEDIATELY AND FIGURE OUT AN ALTERNATIVE. PRETTY SCARY.
Mileage: 65,000
BOTH FRONT HEADLIGHTS APPEAR TO HAVE CONDENSATION AND/OR WATER INSIDE. THE LOW BEAMS NO LONGER PROVIDE ADEQUATE LIGHT FOR ME TO SAFELY OPERATE MY VEHICLE AFTER DARK, AND EVEN SUDDENLY TOTALLY BLACKED OUT ONE NIGHT! ONCOMING DRIVERS WERE FLASHING THEIR HEADLIGHTS AT ME, AND I WAS FORCED TO DRIVE WITH...
Mileage: 69,000
TAILGATE WILL NOT STAY UP. IF IT WOULD HAVE HIT MY WIFE, IT WOULD BEEN A DISASTER. FORTUNATELY, SHE GOT OUT OF THE WAY IN TIME. THE CAR WAS STATIONARY WHEN MY WIFE TRIED TO OPEN THE TAILGATE. TAILGATE WILL NOT STAY UP.
Mileage: 57,000
TAILGATE WILL NOT STAY UP. IF IT WOULD HAVE HIT MY WIFE, IT WOULD BEEN A DISASTER. FORTUNATELY, SHE GOT OUT OF THE WAY IN TIME. THE CAR WAS STATIONARY WHEN MY WIFE TRIED TO OPEN THE TAILGATE. TAILGATE WILL NOT STAY UP.
Mileage: 57,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS FAILED TO ILLUMINATE THE ROADWAY. IN ORDER TO PROPERLY OPERATE THE VEHICLE AT NIGHT, THE VEHICLE HAD TO BE DRIVEN USING THE HIGH BEAMS. AN INDEPENDENT MECHANIC WAS CONTACTED, BUT A SOLUTION HAD NOT BEEN DETERMI...
Mileage: 120,000
HAD A BIT OF HEADLIGHT CONDENSATION DURING A HEAVY RAINFALL BUT SUN CAME OUT AND DRIED IT UP AND IT WORKED FINE. GONE THRU MANY CAR WASHES SINCE. 2 YEARS LATER TOOK THE VEHICLE IN TO THE DEALERSHIP AND ASKED IF THEY COULD WASH OFF THE ROAD SALT AFTER INSTALLING NEW TIRES. AFTER GETTING IT BACK THE...
PASSENGER HEADLIGHT ASSEMBLY IS FULL OF WATER, POSSIBLY DUE TO A FAULTY SEAL. THIS IS A KNOWN ISSUE AMONG OWNERS, AND WILL EVENTUALLY CAUSE THE HEADLIGHT TO SHORT OUT AND BECOME INOPERABLE. REPLACEMENT IS OVER $1500, AND CADILLAC REPLACES ASSEMBLIES WITH THE SAME FAULTY SEAL.
Mileage: 5,000
HEADLIGHT SYSTEM IS NOT WORKING PROPERLY. I CANNOT USE MY LOW DIMS AT NIGHT BECAUSE THE ROAD IS NOT AT ALL VISIBLE. THIS IS A VERY SERIOUS SAFETY HAZARD AND GM IS AWARE OF THE PROBLEM BUT CHOOSES NOT TO DO ANYTHING ABOUT IT. WE HAVE ALREADY HAD A MINOR ACCIDENT BECAUSE OF THE LOW VISIBILITY. I HAVE ...
WHEN CAR WAS EXPOSED TO A HEAVY RAIN, BOTH HEADLIGHTS WENT OUT DUE TO WATER DRAINING INTO THE HEADLIGHTS. PER CLASS ACTION LAWSUITS AND CADILLAC FORUMS, THIS IS A WIDESPREAD PROBLEM. CADILLAC (GM) DOES NOT TAKE RESPONSIBILITY FOR THE ISSUE.
Mileage: 95,000
LOST BOTH LOW BEAM HEADLAMPS WHILE DRIVING HOME 12/22/2017. HAD TO TURN ON FOG LAMPS TO SEE. THIS WAS AFTER DEALER HAD MY VEHICLE 3 TIMES TO1)REPLACE RIGHT LOW BEAM BULB; 2) BALLAST; 3) IGNITER AND BALLAST. OVER $700 SPENT TO DATE AND EVIDENT NOW WITH BOTH LOW BEAMS OUT MORE WORK NEEDED TO REPAIR.
Mileage: 95,000
DO TO BAD SEALS IN THE HEADLIGHTS WATER GETS INTO THE LIGHT CAUSING THE DIM LIGHTS TO BE SO LOW YOU CANNOT SEE THE ROAD TO DRIVE AT NIGHT. IF YOU TRY TO GET IT REPAIRED GM WANTS TO REPLACE THE ENTIRE LIGHT WITH THE SAME BAD COMPONENT AT YOUR COST. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. RE...
Mileage: 95,184
BOUGHT THIS 2010 CADILLAC USED IN 2012. HAVE HAD REPEATED ISSUES WITH CONDENSATION IN LENSES AND POOR VISIBILTY TO THE POINT OF NOT EVEN SURE LIGHTS ARE ON? TOOK IT TO CADILLAC WHILE STILL UNDERWARRANY IMMEDIATELY AFTER PURCHASE. CLEANED OUTCONDENSARION AND SAID IT WAS ALL THEY COULD DO. I AM AFRAID...
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT PASSENGER LOW BEAM HEADLIGHTS SHORTED MORE THAN TWICE. THE BULB WAS REPLACED BY THE CONTACT. DURING THE THIRD FAILURE, THE BULB FAILED TO ILLUMINATE. THE CONTACT WAS UNCERTAIN AS TO WHAT WAS CAUSING THE FAILURE. THE DEALER (...
Mileage: 116,003
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT PASSENGER LOW BEAM HEADLIGHTS SHORTED MORE THAN TWICE. THE BULB WAS REPLACED BY THE CONTACT. DURING THE THIRD FAILURE, THE BULB FAILED TO ILLUMINATE. THE CONTACT WAS UNCERTAIN AS TO WHAT WAS CAUSING THE FAILURE. THE DEALER (...
Mileage: 116,003
THE HEADLIGHTS TO MY CADILLAC SRX 2010 QUICK WORKING AT 79,200 MILES SAFELY. THE DIMS HAVE ALWAYS BEEN LESS BRIGHT THAN OTHER VEHICLES WHEN FIRST PURCHASED HOWEVER I UNDERSTAND THIS IS A COMMON CONCERN. THE DIMS HOWEVER GOT WORSE JUST A FEW DAYS AGO. SO MUCH SO THAT I WAS NOT SURE THAT THE LIGHTS...
Mileage: 79,200
WHILE IN MOTION AND STATIONARY, THE HEADLIGHTS APPEARS TO BE ON BUT NOT STRONG AT ALL. THE ROADS ARE NOT VISIBLE AT NIGHT TIME WHEN THE LIGHTS ARE ON. SOMETIMES I NEED TO TURN MY HIGH BEAMS ON JUST TO SEE THE ROAD AHEAD. I HAVE RECENTLY CHANGED THE LIGHT BULB, NO CHANGE OCCURRED. I HAVE BUFFED THE H...
Mileage: 55,000
F THE DRIVER'S SEAT UNEXPECTEDLY DROPS, THE DISTRACTION AND ALTERED SEAT POSITION MAY AFFECT THE DRIVERS' CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. I TRIED TO EXPLAIN THIS TO LOCAL DEALER. THEY TOLD ME THERE IS NO RECALL ON THE SEAT. THEY FIXED IT FOR A PRICE ON ONE OCCASION, BUT IT BR...
F THE DRIVER'S SEAT UNEXPECTEDLY DROPS, THE DISTRACTION AND ALTERED SEAT POSITION MAY AFFECT THE DRIVERS' CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. I TRIED TO EXPLAIN THIS TO LOCAL DEALER. THEY TOLD ME THERE IS NO RECALL ON THE SEAT. THEY FIXED IT FOR A PRICE ON ONE OCCASION, BUT IT BR...
I WAS IN A CAR ACCIDENT ALONG WITH TWO OTHER PASSENGERS AND NONE OF THE AIR BAGS DEPLOYED
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT APPROXIMATELY 20 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO KING O'ROURKE BUICK GMC DEALER, LOCATED ON 756 SMITHTOWN BYPASS, SMITHTOWN, NY 11787, PHONE: (631) 482-7312, WHERE IT WAS DIAGN...
Mileage: 72,300
BOTH FRONT HEADLIGHTS HAVE CONDENSATION AND WATER INSIDE THE CONTAINER. THIS MAY SHORT OUT THE HEADLIGHTS CAUSING A SAFETY ISSUE.
Mileage: 1,000
DRIVING MY VEHICLE HOSE FROM RADIATOR COMES OFF AND THE TRANSMISSION IS CONTAMINATED, MY SUV ENGINE SHUTS OFF, HOW IS THIS NOT A MANUFACTURE DEFECT, I JUST WENT OVER MY MILES WITH THE WARRANTY, PLEASE E-MAIL [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(...
Mileage: 8,999
MY TRANSMISSION FAILED WHEN A RADIATOR HOSE CAME OFF AND MY WARRANTY EXPIRED BY 3000 MILES BUT I STILL HAVE IT TILL DEC.2018. THIS HAPPEN TO ME THURSDAY NOV..9,2017. HAD MY SUV AT GOLD COASTING OAKHURST WHERE I PURCHASED IT THEY PUT HOSE BACK ON,BUT THEY DO NOT WANT TO COVER TRANSMISSION PROBLEM
Mileage: 8,999
THE LOW BEAMS LIGHTS SOME TIMES THEY BOTH WORK AND SOME TIMES JUST ONE WORKS AND SOMETIMES NEITHER LOWBEAM LIGHT WORKS AT ALL CAN DRIVE AT NIGHT I HAVE REPLACED THE BULBS AND THE STILL DO NOT WORK AND I HAVE CHECKED THE FUSES IN MY DRIVEWAY
THE LOW BEAM HEADLIGHTS ON MY 2010 SRX DO NOT PROVIDE ADEQUATELY LIGHT TO SAFELY OPERATE THE VEHICLE AT NIGHT. THE PASSENGER SIDE IS ACCEPTABLE BUT THE DRIVERS SIDE IS EXTREMELY WEAK! BULBS HAVE BEEN REPLACED WITH SIGNIFICANTLY UPGRADED BULBS WITHOUT IMPROVEMENT. MOISTURE/CONDENSATION OCCURS INSID...
FAULTY TRANSMISSION. NOT SHIFTING PROPERLY
BOTH HEADLIGHTS COMPLETELY OUT BOTH LENSES FULL OF CONDENSATION, NO HIGHBEAMS EITHER
Mileage: 56,000
EXTERIOR HEADLIGHTS BUILDING UP CONDENSATION INSIDE AND SHORTENING OUT COMPONENTS DUE TO HEADLIGHTS UNIT NOT BEING SEALED CORRECTLY. REPLACING HEADLIGHTS COST APROX $3000 TO REPLACE OR REPAIR. THIS ISSUE IS DUE TO GM NOT SEALING THE UNIT PROPERLY / CORRECTLY. IF THE HEADLIGHTS WERE CORRECTLY SEALED ...
Mileage: 73,000
MOISTURE FORMS IN THE HEADLIGHT DUE TO FAULTY SEALING CAUSING THE WIRING TO SHORT OUT AND THEN THE HEADLIGHT BURNS OUT. REPAIRS ARE COSTLY, PAID $1817.29 IN OCTOBER 2016. NOW THE OTHER LEADLIGHT HAS THE SAME PROBLEM AND REQUIRES REPLACEMENT.
Mileage: 115,467
I'VE TAKEN MY CAR SEVERAL PLACES & BEING TOLD SEVERAL FUEL INJECTORS ARE LEAKING INTO THE COMBUSTION CHAMBER. NUMEROUS MECHANICS, AMONG OTHERS, HAVE TOLD ME THIS CAN START A FIRE AT ANY TIME.
LOW BEAM HEAD LIGHTS ARE EXTREMELY DIM CAN'T SEE NOTHING PAST THE HOOD OF CAR, HAVE TRIED REPLACING HEAD LAMPS TWICE WITH NO IMPROVEMENT, NIGHT DRIVING CAN ONLY BE DONE WITH HI BEAM CAUSING ME TO BLIND OTHER DRIVERS. I KEEP GETTING SERVICE AIR BAG WARNING WHENEVER A PASSENGER IS IN THE PASSENGER ...
Mileage: 56,000
LOW BEAM HEAD LIGHTS ARE EXTREMELY DIM CAN'T SEE NOTHING PAST THE HOOD OF CAR, HAVE TRIED REPLACING HEAD LAMPS TWICE WITH NO IMPROVEMENT, NIGHT DRIVING CAN ONLY BE DONE WITH HI BEAM CAUSING ME TO BLIND OTHER DRIVERS. I KEEP GETTING SERVICE AIR BAG WARNING WHENEVER A PASSENGER IS IN THE PASSENGER ...
Mileage: 56,000
PARKED. LESS THAN 100 DEGREES OUTSIDE. NO LOUD MUSIC SYSTEM. ALL OF A SUDDEN THERE WAS LOUD POP. MY PANORAMIC SUNROOF HAS SHATTERED AND PIECES OF IT FELL ON MY 3-YEAR-OLD.
Mileage: 100,000
LOW BEAM HEADLIGHTS VERY DIM, UNSAFE TO DRIVE AT NIGHT. SOME CONDENSATION IN 1 HEADLIGHT. VERY DISAPPOINTING TO SEE ALL THESE SAME COMPLAINTS AND THE COMPANY REFUSING TO CARE ABOUT THE CUSTOMERS SAFETY. I'VE ONLY OWNED THE CAR A FEW MONTHS AND I LOVE EVERYTHING EXCEPT THAT, AND IT IS A DEAL BREAKER.
Mileage: 104,000
MOISTURE IN DRIVERS SIDE HEADLIGHT DUE TO BROKEN SEAL. MANUFACTURER/DEALER KNOWN ISSUE WITH THESE VEHICLE'S CAUSING DIFFICULTY SEEING AT NIGHT WHICH IS A SAFETY HAZARD. NEW HEADLAMPS BURN OUT PREMATURELY AND CAN HAPPEN AT ANYTIME UNEXPECTEDLY. ALSO, STABILITY CONTROL LIGHT RANDOMLY COMES ON, ABS LIG...
Mileage: 133,388
MOISTURE IN DRIVERS SIDE HEADLIGHT DUE TO BROKEN SEAL. MANUFACTURER/DEALER KNOWN ISSUE WITH THESE VEHICLE'S CAUSING DIFFICULTY SEEING AT NIGHT WHICH IS A SAFETY HAZARD. NEW HEADLAMPS BURN OUT PREMATURELY AND CAN HAPPEN AT ANYTIME UNEXPECTEDLY. ALSO, STABILITY CONTROL LIGHT RANDOMLY COMES ON, ABS LIG...
Mileage: 133,388
MOISTURE IN DRIVERS SIDE HEADLIGHT DUE TO BROKEN SEAL. MANUFACTURER/DEALER KNOWN ISSUE WITH THESE VEHICLE'S CAUSING DIFFICULTY SEEING AT NIGHT WHICH IS A SAFETY HAZARD. NEW HEADLAMPS BURN OUT PREMATURELY AND CAN HAPPEN AT ANYTIME UNEXPECTEDLY. ALSO, STABILITY CONTROL LIGHT RANDOMLY COMES ON, ABS LIG...
Mileage: 133,388
HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM. RECALL NUMBER 11V595000 RECALL DATE 12/20/2011 COMPONENT POWER TRAIN:AUTOMATIC TRANSMISSION SUMMARY GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICL...
Mileage: 29,000
I DROVE THE VEHICLE, PARKED, AND I NOTICED THE ENGINE FAN DIDNT TURN OFF IN A REASONABLE AMOUNT OF TIME AFTER PARKED (OVER 2 HOURS). I DROVE TO THE DEALER ONLY FOR THEM TO REFUSE TO RUN A SIMPLE DIAGNOSTIC. WAS DRIVING AND VEHICLE BEING ACCELERATING EVEN AFTER I COMPLETELY REMOVED ME FEET; I ALSO LO...
Mileage: 54,000
I DROVE THE VEHICLE, PARKED, AND I NOTICED THE ENGINE FAN DIDNT TURN OFF IN A REASONABLE AMOUNT OF TIME AFTER PARKED (OVER 2 HOURS). I DROVE TO THE DEALER ONLY FOR THEM TO REFUSE TO RUN A SIMPLE DIAGNOSTIC. WAS DRIVING AND VEHICLE BEING ACCELERATING EVEN AFTER I COMPLETELY REMOVED ME FEET; I ALSO LO...
Mileage: 54,000
I DROVE THE VEHICLE, PARKED, AND I NOTICED THE ENGINE FAN DIDNT TURN OFF IN A REASONABLE AMOUNT OF TIME AFTER PARKED (OVER 2 HOURS). I DROVE TO THE DEALER ONLY FOR THEM TO REFUSE TO RUN A SIMPLE DIAGNOSTIC. WAS DRIVING AND VEHICLE BEING ACCELERATING EVEN AFTER I COMPLETELY REMOVED ME FEET; I ALSO LO...
Mileage: 54,000
HEAD LAMPS LEAK WATER & REPEATEDLY BURN OUT (BLOW) LIGHT BULBS CREATING AN UNSAFE DRIVING CONDITIONS. VERY DANGEROUS DRIVING AT NIGHT & LOOSING BOTH HEADLAMPS WITHOUT WARNING. THIS IS A KNOW PROBLEM WITH THE 2ND GENERATION SRX. GM REFUSES TO RECTIFY THIS PROBLEM OTHER THAN CHARGING OVER $2000 TO...
Mileage: 60,500
FRONT SUSPENSION REQUIRED REPLACEMENT DUE TO EXCESSIVE WEAR ON THE CONTROL ARMS. CODE P0017 GENERATED BY COMPUTER INDICATING NEED TO REPLACE TIMING CHAIN. VEHICLE CURRENTLY AT 90,000 MILES
Mileage: 90,000
FRONT SUSPENSION REQUIRED REPLACEMENT DUE TO EXCESSIVE WEAR ON THE CONTROL ARMS. CODE P0017 GENERATED BY COMPUTER INDICATING NEED TO REPLACE TIMING CHAIN. VEHICLE CURRENTLY AT 90,000 MILES
Mileage: 90,000
THE HEADLIGHT FAILED ON OUR VEHICLE DUE TO MOISTURE INSIDE THE LIGHT. APPARENTLY, GM KNOWS ABOUT THIS DEFECT AS IT IS A COMMON COMPLAINT. HOWEVER, CADILLAC WANTS $2000 TO FIX THIS HEADLIGHT WHICH I SEE AS A SAFETY CONCERN, ESPECIALLY IN FLORIDA WHERE MOISTURE CAN ACCUMULATE INSIDE AN IMPROPERLY SEA...
I OPENED THE POWER TAILGATE WITH MY REMOTE CONTROL AND REACHED INTO THE CAR TO GET SOME ITEMS OUT OF THE BACK. INSTEAD OF STAYING IN THE UP POSITION, THE TAILGATE CAME DOWN ABOUT 12 INCHES AND THEN BACK UP AND THEN HEADED DOWNWARD ONTO MY BACK. I AM 6 FOOT, THREE INCHES AND HAD ALL I COULD DO TO K...
Mileage: 118,000
DIM/RUNNING HEADLIGHTS WORK BUT VERY DIM CANNOT SEE WHILE DRIVING AT NIGHT. HAVE TO USE HIGH BEAMS. WHEN TAKEN TO CADILLAC THEY CLAIM THAT MOISTURE IN THE HEADLIGHTS IS WHAT CAUSES THE PROBLEM. THIS SEEMS TO ME TO BE A DESIGN FAILURE. VERY UNSAFE TO OPERATE AND ASTRONOMICALLY EXPENSIVE TO HAVE REPAI...
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE TIMING CHAIN FAILED AND DETACHED FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO JERK BACK AND FORTH FROM THE REAR WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE "SERVICE REAR AXLE" WARNING INDICATOR ILLU...
Mileage: 87,100
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE TIMING CHAIN FAILED AND DETACHED FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO JERK BACK AND FORTH FROM THE REAR WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE "SERVICE REAR AXLE" WARNING INDICATOR ILLU...
Mileage: 87,100
SHIFT MODULE 208755589 DATED 01/25/2010 OTHER NUMBERS GM 4447/812516052/05MODEL5 WOULD NOT SHIFT INTO PARK, VEHICLE WOULD NOT TURN OFF AND ROLLED CAUSING AN UNSAFE VEHICLE.
Mileage: 29,526
THE HEADLAMPS ON THE 2010 CADILLAC SRX ARE NOT SAFE! THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT MOISTURE AND CONDENSATION GETTING INSIDE THESE LAMPS CAUSING HEADLIGHTS TO BURN OUT. I WAS DRIVING AT NIGHT WHEN MY DRIVER SIDE HEADLIGHT WENT OUT. I TOOK IT TO THE DEALERSHIP AND THEY SAID THERE IS MOISTU...
Mileage: 106,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DEPRESSING THE LIFTGATE BUTTON, IT INDEPENDENTLY CLOSED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE EXTERIOR LIGHTS FAILED TO ILLUMINATE. THE DEALER STATED THAT IT WAS A MANUFACTURER DEFECT AND T...
Mileage: 77,587
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DEPRESSING THE LIFTGATE BUTTON, IT INDEPENDENTLY CLOSED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE EXTERIOR LIGHTS FAILED TO ILLUMINATE. THE DEALER STATED THAT IT WAS A MANUFACTURER DEFECT AND T...
Mileage: 77,587
I BOUGHT THIS CADILLAC SRX 2010 A FEW WEEKS AGO I WAS DRIVING AND SUDDENLY THE LIGHTS STOPPED WORKING AND A WARNING ⚠️ SHOWED UP ON THE SCREEN. THEY HAVE A LOT OF MOISTURE INSIDE. I DON'T KNOW WHAT I SHOULD DO NOW.
Mileage: 106,000
CONDENSATION IN HEADLIGHTS CAUSING LIGHTS TO GO OUT. LEAKING SEAL FROM MANUFACTURER ALLOWING MOISTURE IN.
Mileage: 51,205
I BOUGHT A USED 2010 CADILLAC SRX LAST DECEMBER, DROVE IT FOR ABOUT A WEEK THE NOTICED DRIVER SIDE HEADLIGHT WAS OUT SO WENT TO AUTOZONE TO CHECK PRICE OF BULB $100 NO WAY, SO CHECKED EBAY AND GOT 2 FOR $25. HEADLIGHT WORKED FINE FOR ABOUT ANOTHER MONTH AND DRIVER SIDE LIGHT WENT OUT AGAIN SO I TRIE...
Mileage: 95,000
PURCHASED 2010 CADILLAC SRX NEW IN 2010. THIS CAR WAS IN THE DEALERSHIP GARAGE MORE TIMES THAN I OWNED IT IN THE FIRST 6 MONTH. AT 19,200 MILES, CAR WOULD NOT START. HAD IT TOWED TO DEALER. NO PROBLEM FOUND. RECHARGED BATTERY. THIS BATTERY FAILED A TOTAL OF 8 TIMES, FINALLY ON OCT. 25, 2010, BATTERY...
Mileage: 19,200
PURCHASED 2010 CADILLAC SRX NEW IN 2010.. IT NOW HAS 55,000 MILES. AT ABOUT 27,000 IT STARTED MAKING SOME SORT OF RUBBING, CRUNCHING GRINDING NOISE IN THE FRONT END. THOUGHT IT MIGHT BE BALL JOINTS OR SOMETHING ELSE IN THE FRONT END. NOISE GOES AWAY AFTER SOME DRIVING BUT ALWAYS COMES BACK AFTER SIT...
Mileage: 27,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS FAILED TO OPERATE CORRECTLY AND THE DRIVER WAS UNABLE TO SEE THE ROADWAY. THE CONTACT STATED THAT THE LOW BEAM LIGHTS FAILED SO THE HIGH BEAMS HAD TO BE ACTIVATED. WHILE THE VEHICLE WAS AT THE DEALER FOR ...
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS FAILED TO OPERATE CORRECTLY AND THE DRIVER WAS UNABLE TO SEE THE ROADWAY. THE CONTACT STATED THAT THE LOW BEAM LIGHTS FAILED SO THE HIGH BEAMS HAD TO BE ACTIVATED. WHILE THE VEHICLE WAS AT THE DEALER FOR ...
DRIVING TO WORK, WENT TO STOP AT A RED LIGHT, "NO" BRAKES. I PUMPED THE PEDAL A COUPLE OF TIMES, FINALLY ATTAINED ENOUGH PRESSURE TO STOP THE CAR. THERE WERE NO SIGNALS, WARNING INDICATORS NOTING TO WARN ME OF THE STOPPING ABILITY OF THE CAR. THE PREVIOUS DAY, THE CAR WAS FINE, GOOD SOLID BRAKE PEDA...
Mileage: 45,928
THE LOW BEAMS ON THIS VEHICLE CAUSES VERY POOR VISIBILITY HAS ALREADY CAUSED AN ACCIDENT THAT RESULTED IN AN EXPENSE OF MY INSURANCE DEDUCTIBLE TO HAVE THE VEHICLE REPAIRED. THIS IS A VERY SERIOUS MATTER THAT NEEDS TO BE ADDRESSED BEFORE IT CAUSES A FATAL ACCIDENT IF IT HASN'T ALREADY.
HEADLIGHTS ARE FILLING WITH WATER AND CONDENSATION. NOW HEADLIGHTS ARE MALFUNCTIONING.
Mileage: 50,000
LOW BEAM HEAD LAMPS SO DIM FINDING IT NECESSARY TO DRIVE WITH HIGH BEAMS ON. REPLACED LIGHT BULBS, COSTING OVER $200, AGAIN BY LIGHTNING SPECIALIST COSTING $400. STILL UNABLE TO DRIVE SAFELY WITHOUT DRIVING WITH HIGH BEAMS. HAVE COME CLOSE TO HITTING PEDESTRIANS MORE THAN ONCE. VEHICLE IN MOTION
Mileage: 72,000
I AM ONE OF MANY CADILLAC SRX OWNERS WITH A MOISTURE PROBLEM INSIDE THE HEADLIGHT ASSEMBLY. I SPOKE TO THE LOCAL DEALER AND THEY OFFERED 2 "SOLUTIONS." AS A BAND-AID, THEY OFFERED TO DRILL HOLES IN THE CAR TO ALLOW THE WATER TO DRAIN. UNSATISFACTORY. I WAS TOLD THAT THE FORMAL REPAIR FOR THIS WAS O...
Mileage: 38,000
THE HEADLIGHTS ON THE 2010 SRX FILL WITH MOISTURE DECREASING THE LIGHT AND MAKE IT UNSAFE TO OPERATE THE VEHICLE AT NIGHT WITHOUT USING HIGH BEAMS. THIS PROBLEM HAS CAUSED REPEATED STOP BY POLICE TO WARN OF LOW VISIBILITY WITH THE AFFECTED HEADLIGHTS. I HAVE BECOME VERY LEERY OF DRIVING THIS VEHIC...
Mileage: 101,000
WHILE DRIVING MY WIFE HAD TO PUSH BRAKE PEDAL FURTHER DOWN TO ENGAGE THE BRAKES TO SLOW OR STOP. PROBLEM CAME ON RELATIVELY QUICKLY. TOOK TO SHOP. DIAGNOSED AS A LEAK IN POWER BRAKE BOOSTER. ALSO, THE HOOD RELEASE MECHANISM IN PASSENGER COMPARTMENT BROKE, MAKING RELEASE OF HOOD VERY DIFFICULT. ...
Mileage: 65,900
WHILE DRIVING MY WIFE HAD TO PUSH BRAKE PEDAL FURTHER DOWN TO ENGAGE THE BRAKES TO SLOW OR STOP. PROBLEM CAME ON RELATIVELY QUICKLY. TOOK TO SHOP. DIAGNOSED AS A LEAK IN POWER BRAKE BOOSTER. ALSO, THE HOOD RELEASE MECHANISM IN PASSENGER COMPARTMENT BROKE, MAKING RELEASE OF HOOD VERY DIFFICULT. ...
Mileage: 65,900
THE REAR POWER LIFT GATE DOOR ON MY 2010 CADILLAC SRX (23,000 MILES) RECENTLY STARTED CLOSING SUDDENLY ONLY SECONDS AFTER OPENING. DURING THE 2ND TIME THIS HAPPENED, I WAS STRUCK ON THE BACK OF THE HEAD AND UPPER BACK. THIS IS A VERY DANGEROUS SITUATION AND COULD INJURE AN ADULT, OR WORSE - A CHILD!...
Mileage: 23,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED THAT ONCOMING VEHICLES WERE FLASHING THEIR LIGHTS AT HER. THE CONTACT DROVE THE VEHICLE HOME AND NOTICED THAT THE PASSENGER SIDE LOW BEAM HEADLIGHTS WERE OUT. THE CONTACT TOOK THE VEHICLE TO AN INDEPEND...
Mileage: 85,000
WATER DRAINING INTO THE PASSENGER COMPARTMENT, POTENTIAL OF DAMAGING ELECTRONICS AND STARTING A FIRE. WATER ALSO CREATED A CARPETING PROBLEM ON THE PASSENGER SIDE. GM ISSUED A CUSTOMER SATISFACTION BULLETIN, BUT CALIFORNIA WAS EXCLUDED - WHY???? "14225 CUSTOMER SATISFACTION - SUNROOF DRAIN HO...
Mileage: 44,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, INCOMING TRAFFIC ALERTED THE CONTACT THAT THE HEADLIGHTS WERE NOT ILLUMINATED. THE CONTACT MENTIONED THAT THE CHECK LOW BEAM LIGHTS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDE...
Mileage: 85,000
BOUGHT MY 2010 CADILLAC SRX USED FROM DEALERSHIP. BROUGHT CAR BACK TO COMPLAIN ABOUT MOISTURE IN HEADLIGHTS. I WAS TOLD IS WAS NORMAL ON A CADILLAC. DEALERSHIP SAID THERE WAS NO RECALL AND NOT TO WORRY ABOUT IT. OVER TIME THE HEADLIGHTS HAVE BECOME MORE AND MORE DIM TO THE POINT OF NOT BEING ABLE TO...
2010 CADILLAC SRX "SERVICE STABILITRAC" LIGHT HAS BEEN COMING ON FOR THE LAST YEAR. I'VE HAD THE SHOP WHO RAN THE CODE. THE CODE CAME BACK AS POSSIBLE FAIL BUT INCONCLUSIVE. THE MECHANIC CHECKED ALL FUSES AND ENTIRE BREAKING SYSTEM AND FOUND NOTHING IN NEED OF REPAIR AND ALL SYSTEMS WORKING PROPERLY...
EXCESSIVE MOISTURE COLLECTS IN THE FRONT HEADLIGHT ASSEMBLIES AND CAUSES BULBS TO SHORT OUT AND NEED TO BE REPLACED.
Mileage: 65,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE HEADLIGHTS WERE VERY DIM THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEH...
Mileage: 98,000
FRONT PASSENGER HEADLIGHT HAS MOISTURE IN HEADLIGHT ASSEMBLY. AFTER REVIEWING SEVERAL GM/CADILLAC WEBSITES IT APPEARS THIS IS A KNOWN ISSUE WITH SRX OWNERS AND IS ONLY REPLACED UNDER WARRANTY. LIGHT WILL SHORT OUT OVER TIME AND STOP WORKING ACCORDING TO OTHER OWNER REPORTS. VEHICLE WAS RECENTLY PURC...
Mileage: 10
FRONT PASSENGER HEADLIGHT HAS MOISTURE IN HEADLIGHT ASSEMBLY. AFTER REVIEWING SEVERAL GM/CADILLAC WEBSITES IT APPEARS THIS IS A KNOWN ISSUE WITH SRX OWNERS AND IS ONLY REPLACED UNDER WARRANTY. LIGHT WILL SHORT OUT OVER TIME AND STOP WORKING ACCORDING TO OTHER OWNER REPORTS. VEHICLE WAS RECENTLY PURC...
Mileage: 10
FRONT HEADLIGHTS ARE NOT BRIGHT AT ALL; IT IS LIKE DRIVING IN THE DARK. THE HI-BEAMS WORK FINE. I ROUTINELY USE ALL FOUR CARS IN MY HOUSEHOLD (ONE OTHER AMERICAN MAKE, AND TWO ASIAN MAKES), AND OUT OF THE FOUR, THE CADILLAC SRX HEADLIGHTS ARE OF ABSOLUTELY NO USE. THE HEADLIGHT BULBS AREN'T BURNT OU...
I HAVE ONLY 16,000 MILES ON MY VEHICLE AND HARDLY USE IT. WHEN I WAS DRIVING THE VEHICLE, THE RIGHT SIDE OF THE SUNSHADE WHICH COVERS THE SUNROOF FELL ON ME AND MY PASSENGER STARTELING US AND ALMOST CAUSED ME TO HAVE AN ACCIDENT. THERE WAS ONLY A PLASTIC CLIP THAT WENT INTO THE TRACK THAT JUST BROKE...
Mileage: 16,500
HEADLIGHT WARNING MESSAGE APPEARED WHILE DRIVING ON CITY STREET. UPON CHECKING RIGHT LOW BEAM BULB, LIGHT WAS OUT AND HOUSING HAD HEAVY CONDENSATION.
Mileage: 41,917
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE LOW BEAM HEADLIGHT ASSEMBLY FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT BECAME INOPERABLE AND FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS...
Mileage: 86,000
THE LOW BEAM (HEADLIGHTS) WENT OUT AND FILLS WITH MOISTURE CAUSES THE HEADLIGHTS TO SHORT OUT AND WAS MADE DEFECTIVE. REPLACED THE BULB AND DID NOT FIX THE PROBLEM THE ENTIRE HEADLIGHT PIECE HAS TO BE REPLACED SAYS CADILLAC AND WILL BE OKAY UNTIL IT FEELS WITH WATER AGAIN AND SHORTS OUT.
Mileage: 93,000
STABILITRAK WARNING COMES ON AND STAYS ON. WHILE ON AND MAKING A SHARP TURN FEELS LIKE THE TIRES ARE TRYING TO GRIP THE ROAD LIKE THERE'S NO TRACTION. THIS HAPPENS ON SUNNY DAYS WITH NO PRECIPITATION. ALSO CAN NOT PICK UP SPEED. THE STABILITRAK WARNINGS BEEN ON NOW FOR 2 WEEKS SINCE THE LAST TIME IT...
STABILITRAK WARNING COMES ON AND STAYS ON. WHILE ON AND MAKING A SHARP TURN FEELS LIKE THE TIRES ARE TRYING TO GRIP THE ROAD LIKE THERE'S NO TRACTION. THIS HAPPENS ON SUNNY DAYS WITH NO PRECIPITATION. ALSO CAN NOT PICK UP SPEED. THE STABILITRAK WARNINGS BEEN ON NOW FOR 2 WEEKS SINCE THE LAST TIME IT...
HEADLIGHT WARNING MESSAGE THAT A HEADLIGHT WAS OUT. SEVERAL NEW BULBS WERE TRIED BUT DID NOT CORRECT THE PROBLEM. ALSO, WATER ACCUMULATION INSIDE THE HEADLIGHT ASSEMBLY. SUSPECT PROBLEM WITH FALSE READING TO MESSAGE CENTER. RESEARCH ONLINE INDICATES THIS SAFETY PROBLEM IS NOT AN ISOLATED ISSUE F...
Mileage: 65,000
HEADLIGHT WARNING MESSAGE THAT A HEADLIGHT WAS OUT. SEVERAL NEW BULBS WERE TRIED BUT DID NOT CORRECT THE PROBLEM. ALSO, WATER ACCUMULATION INSIDE THE HEADLIGHT ASSEMBLY. SUSPECT PROBLEM WITH FALSE READING TO MESSAGE CENTER. RESEARCH ONLINE INDICATES THIS SAFETY PROBLEM IS NOT AN ISOLATED ISSUE F...
Mileage: 65,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHTS WERE DEFECTIVE DUE TO MOISTURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ...
Mileage: 103,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE WHEELS SEIZED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED...
Mileage: 65,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE WHEELS SEIZED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED...
Mileage: 65,000
CONDENSATION BOTH HEADLAMPS
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING OUT OF A PARKING LOT AND MAKING A RIGHT TURN, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8...
Mileage: 81,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHOOK SEVERELY. THE DEALER DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH...
Mileage: 90,000
I WAS IN A MINOR COLLISION. RAN INTO THE BACK OF SOMEONE. MY AIRBAGS DIDN'T DEPLOY AND MY ENGINE IMMEDIATELY CAUGHT ON FIRE AND IN A FEW MINUTES MY WHOLE CARE WAS ON FIRE AND DESTROYED. THERE WAS NO KNOWN REASON HOW OR WHY THE FIRE STARTED.
Mileage: 40,000
I WAS IN A MINOR COLLISION. RAN INTO THE BACK OF SOMEONE. MY AIRBAGS DIDN'T DEPLOY AND MY ENGINE IMMEDIATELY CAUGHT ON FIRE AND IN A FEW MINUTES MY WHOLE CARE WAS ON FIRE AND DESTROYED. THERE WAS NO KNOWN REASON HOW OR WHY THE FIRE STARTED.
Mileage: 40,000
I WAS IN A MINOR COLLISION. RAN INTO THE BACK OF SOMEONE. MY AIRBAGS DIDN'T DEPLOY AND MY ENGINE IMMEDIATELY CAUGHT ON FIRE AND IN A FEW MINUTES MY WHOLE CARE WAS ON FIRE AND DESTROYED. THERE WAS NO KNOWN REASON HOW OR WHY THE FIRE STARTED.
Mileage: 40,000
ON 9/16/2016, I PURCHASED A USED CADILLAC SRX 2010 FROM A LOCAL DEALER. I WAS PRESENTED WITH A CARFAX REPORT THAT LISTED REPAIRS. AMONG THE REPAIRS WAS A HEADLIGHT REPLACEMENT EVEN BEFORE THE SALE AS A NEW CAR. IT WASN'T SPECIFIC SO I FIGURED IT WAS DAMAGED IN TRANSIT OR SOMETHING. THE CAR HAD 433...
Mileage: 44,970
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE THE VEHICLE WAS STOPPED, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REGISTERED THAT THE VEHICLE WOULD FLIP OVER AND CAUSE THE AIR BAGS TO D...
Mileage: 80,000
MY DASHBOARD WENT COMPLETELY BLACK AND THE GAUGE NEEDLES MOVED QUICKLY BACK AND FORTH. I WAS TRAVELING ON THE HIGHWAY AT ABOUT 60 MILES/HOUR. DASHBOARD WAS BLACK FOR 30-60 SECONDS. CAR CONTINUED TO FUNCTION.
Mileage: 79,000
I PURCHASED THIS VEHICLE IN MAY OF2012. BOTH HEADLAMPS ARE FILLED WITH MOISTURE AND CONDENSATION CAUSING POOLING ON THE FLOOR BOTTOM OF BOTH LAMPS. AT NIGHT, THE LUMINATION IS POOR. I STARTED NOTICING THE PROBLEM APPROXIMATELY 1-1/2 YEAR AGO. IT IS BECOMING PROGRESSIVELY WORSE. THE CONSUMER STATE...
I PURCHASED THIS VEHICLE IN MAY OF2012. BOTH HEADLAMPS ARE FILLED WITH MOISTURE AND CONDENSATION CAUSING POOLING ON THE FLOOR BOTTOM OF BOTH LAMPS. AT NIGHT, THE LUMINATION IS POOR. I STARTED NOTICING THE PROBLEM APPROXIMATELY 1-1/2 YEAR AGO. IT IS BECOMING PROGRESSIVELY WORSE. THE CONSUMER STATE...
I PURCHASED THIS VEHICLE IN MAY OF2012. BOTH HEADLAMPS ARE FILLED WITH MOISTURE AND CONDENSATION CAUSING POOLING ON THE FLOOR BOTTOM OF BOTH LAMPS. AT NIGHT, THE LUMINATION IS POOR. I STARTED NOTICING THE PROBLEM APPROXIMATELY 1-1/2 YEAR AGO. IT IS BECOMING PROGRESSIVELY WORSE. THE CONSUMER STATE...
PASSENGER SIDE HEADLIGHT IS FULL OF CONDENSATION, REASON UNKNOWN.
Mileage: 60,000
I OWN A 2010 CADILLAC SRX, THE LOW BEAM HEADLIGHTS ARE SO DIM THAT IT MAKES DRIVING AT NIGHT DANGEROUS, THEY ARE SO DIM YOU CAN NOT SEE THE ROAD WELL ENOUGH TO DRIVE AND MUST USE THE HIGH BEAM LIGHTS TO SAFELY DRIVE, I HAVE CHANGED THE BULBS AND THE PROBLEM IS STILL PRESENT, THERE IS WATER INSIDE TH...
Mileage: 13,000
RIGHT PASSENGER HEADLIGHT KEEPS FLOODING WITH WATER, LIGHTS GO OUT CANT SEE WHILE DRIVING. DEALER WANTS $2,000.00 TO REPLACE. THIS HAPPENS VERY FREQUENTLY. WATER LEAKS ON FLOOR AND ON THE ELECTRICAL OF PASSENGER SIDE FROM SUNROOF DRAIN, I'VE BEEN TOLD THE DRAIN IS TOO SHORT AND DISCONNECTS. THESE ...
Mileage: 135,000
RIGHT PASSENGER HEADLIGHT KEEPS FLOODING WITH WATER, LIGHTS GO OUT CANT SEE WHILE DRIVING. DEALER WANTS $2,000.00 TO REPLACE. THIS HAPPENS VERY FREQUENTLY. WATER LEAKS ON FLOOR AND ON THE ELECTRICAL OF PASSENGER SIDE FROM SUNROOF DRAIN, I'VE BEEN TOLD THE DRAIN IS TOO SHORT AND DISCONNECTS. THESE ...
Mileage: 135,000
THE 2010 CADILLAC SRX WITH ONLY 29,526 MILES WOULD NOT GO INTO PARK. FOUND TO BE TRANSMISSION CONTROL MODULE ASSEMBLY. RETURNED TO HAVE PART REPLACED TRANSMISSION CONTROL STICKING DURING OPERATION REPLACED TRANSMISSION CONTROL SHIFTER ASSEMBLY. PARTS WAS $207.83 AND LABOR WAS $280.00, MISC $25.00...
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE ENDURED EXCESSIVE OIL CONSUMPTION IN BETWEEN OIL CHANGES. ALSO, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED ...
Mileage: 90,000
ALL OF A SUDDEN I'VE BEEN EXPERIENCING NUMEROUS THINGS GOING WRONG. FIRST I STARTED SMELLING THIS STRANGE AWFUL ODOR, NOT KNOWING THAT ITS SOME TYPE OF WATER LEAK SOAKING MY CARPET ON THE PASSENGER SIDE, UNDERNEATH THE MAT. I HAD MY CAR DETAILED ON NUMEROUS OCCASION BEFORE NOTICING THIS WATER PUDDLE...
Mileage: 90,000
ALL OF A SUDDEN I'VE BEEN EXPERIENCING NUMEROUS THINGS GOING WRONG. FIRST I STARTED SMELLING THIS STRANGE AWFUL ODOR, NOT KNOWING THAT ITS SOME TYPE OF WATER LEAK SOAKING MY CARPET ON THE PASSENGER SIDE, UNDERNEATH THE MAT. I HAD MY CAR DETAILED ON NUMEROUS OCCASION BEFORE NOTICING THIS WATER PUDDLE...
Mileage: 90,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE FROM THE MOON ROOF. IT WAS LATER DISCOVERED THAT THE TUBES/DRAIN HOSE FAILED AND CAUSED AN ELECTRICAL SHORT. IN ADDITION, THE LIFTGATE FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER AND INDEPENDENT...
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE FROM THE MOON ROOF. IT WAS LATER DISCOVERED THAT THE TUBES/DRAIN HOSE FAILED AND CAUSED AN ELECTRICAL SHORT. IN ADDITION, THE LIFTGATE FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER AND INDEPENDENT...
TONIGHT SEPT. 25TH, 2016 IT HAPPENED AGAIN. MY DASHBOARD WENT COMPLETELY BLACK FOR A MINUTE OR TWO. THE FIRST TIME IT HAPPENED WAS SEVERAL MONTHS AGO AND I THOUGHT IT WAS A TEMPORARY GLITCH. BOTH INCIDENTS OCCURRED WHILE DRIVING HOME AT NIGHT ON THE FREEWAY DOING 70-75 MILES/HR. I'M NOT SURE IF THE...
Mileage: 100,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS HAD CONDENSATION AND WOULD OCCASIONALLY FLASH ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS N...
Mileage: 9,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE F...
Mileage: 74,000
I HAVE A CADILLAC SRX 2010 WITH 79K MILES. I WAS JUST INFORMED THAT I HAVE A TIMING CHAIN THAT NEEDS TO BE REPLACED. THEY TELL ME THAT BECAUSE I HAVE THE 3.0L ENGINE IT IS NOT COVERED BY THE RECALL ON THE 3.6L ENGINE. BUT THROUGH MY RESEARCH ONLINEI FIND THAT THERE IS NO DIFFERENCE IN THE TIMING ...
Mileage: 79,000
CONDENSATION IN THE HEADLIGHT COVERS. CONSIDERABLY DIMS VISION WHILE NIGHT DRIVING. HIGH RISK OF LIGHTS SHORTING OR GOING OUT COMPLETELY BECAUSE OF WATER BUILD UP. REPAIRS ARE UNRESEASONABLY HIGH.
Mileage: 84,000
CONDENSATION IN THE HEADLIGHT COVERS. CONSIDERABLY DIMS VISION WHILE NIGHT DRIVING. HIGH RISK OF LIGHTS SHORTING OR GOING OUT COMPLETELY BECAUSE OF WATER BUILD UP. REPAIRS ARE UNRESEASONABLY HIGH.
Mileage: 84,000
PASSENGER SIDE HEADLIGHT HIGH AND LOW BEAM OUT. CONDENSATION IN LENSE.
WHAT SOUNDED LIKE A POWER STEERING ISSUE TURNED OUT TO BE A BIG PROBLEM WITH THE LEFT FRONT HUB ASSEMBLY. ONLY IF I MADE A HARD TURN WOULD THE CAR SOUND LIKE THERE WAS GRINDING. I DID NOT NEED TO BE BRAKING FOR THE SOUND TO OCCUR. SOFT TURNS DID NOT RESULT IN THE GRINDING NOISE. THINKING THAT IT...
Mileage: 67,600
MY CAR HAS PUSH TO START AND THE KEYS SHOULD DETECT AND START YOUR VEHICLE WHEN YOU GET IN THE CAR. THE IDOL KEPT SAYING NO REMOTE DETECTED . THE ONLY WAY TO START THE CAR WAS TO PUT THE KEYPAD IN THE MIDDLE CONSOLE. I TOOK IT TO CHRISTIANS BROTHERS AUTOMOTIVE WHERE THE DIAGNOSTIC SAID I NEEDED TO R...
Mileage: 153,000
INNER/OUTER SEALS IN MOONROOF HAD TO BE REPLACED DUE TO THE TUBING BEING TO SHORT WHEN MADE ON THE FACTORY LINE. THIS IS A PRE-OWN VEHICLE THAT HAD ONLY 60,000 MILES. I WAS DRIVING 70MPD ON 94-E, IT HAD THUNDER STORMED THE ENTIRE WEEKEND, AND WAS RAINING TERRIBLY WHEN THIS ALL TOOK PLACE. THE VEHIC...
Mileage: 71,000
SERVICE ENGINE LITE ON, CRANKSHAFT SENSOR, CAMSHAFT SENSOR.
Mileage: 89,567
THE LOW BEAM HEADLIGHTS IN PERFECT OPERATING CONDITION ARE SO DIM THAT THE ROAD IN FRONT OF THE VEHICLE IS BARELY VISIBLE. THE ONLY WAY TO SAFELY OPERATE THE VEHICLE IS WITH THE HIGH BEAMS ON. MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE. THE VEHICLE IS DANGEROUS WITH ONLY LOW BEAMS ON.
I HAVE A 2010 CADILLAC SRX AND BOTH OF THE THE LIGHT COVERS ARE FIELD WITH CONDENSATION THE DRIVERS LIGHT GOT BLOWN OUT BECAUSE OF THE CONDENSATION. IT DOES NOT LOOKE LIKE MY LIGHTS ARE EVEN ON WHEN THEY ARE AND I JUST GOT NEW LIGHTS ON BOTH SIDES. THE DEALERSHIP SAID THE LIGHT COVERS ARE 450.00 A...
MOUNTED ON MY NEW VOGUE 2010 SRX CAD (VIN: [XXX]) WERE 275-45-20 TIRES ON 8" WHEELS. INSTEAD OF P235/65R 18. I BELIEVE THAT THIS HAS CAUSED ONGOING (SINCE TIME OF VEHICLE PURCHASE) LOST OF TIRE AIR PRESSURE AND/OR POSSIBLE HUB BEARING ISSUES; AS WELL IS A SAFETY ISSUE. INFORMATION REDACTED P...
HEADLIGHTS LENS FILL WITH WATER AND SHORT OUT
Mileage: 10
(1) DRIVER SIDE HEADLAMP FAILURE. DEALERSHIP INDICATES BALLAST FAILURE, AND THE ENTIRE ASSEMBLY HAS TO BE REPLACED. THE COST OF THIS IS A MINIMUM OF $1,200. (2) AS OF APRIL 27, 2016 - CAR WON'T START (10 DAYS): INDICATION IS "NO REMOTE DETECTED" (REMOTE BATTERY WAS REPLACED); VEHICLE'S BATTERY WA...
Mileage: 97,100
(1) DRIVER SIDE HEADLAMP FAILURE. DEALERSHIP INDICATES BALLAST FAILURE, AND THE ENTIRE ASSEMBLY HAS TO BE REPLACED. THE COST OF THIS IS A MINIMUM OF $1,200. (2) AS OF APRIL 27, 2016 - CAR WON'T START (10 DAYS): INDICATION IS "NO REMOTE DETECTED" (REMOTE BATTERY WAS REPLACED); VEHICLE'S BATTERY WA...
Mileage: 97,100
I PURCHASED MY USED 2010 SRX IN FEB. OF 2015. SINCE THEN I'VE HAD MY HEADLIGHTS FIXED THREE TIMES DUE TO CONDENSATION BUILDUP. IT STARTED OFF WITH THE PASSENGER SIDE, I GOT THAT FIXED THEN SIX MONTHS LATER THEY BOTH GOT CONDENSATION. GOT THEM BOTH FIXED BECAUSE ITS INSPECTION TIME TWO WEEKS AFTER IN...
Mileage: 130,122
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE DRIVER SIDE LOW BEAM HEADLIGHT FAILED TO ILLUMINATE. THE DEALER DIAGNOSED THAT THERE WAS WATER INTRUSION AND THAT THE LIGHT FIXTURE NEEDED TO BE REPLACED. THE DEALER DID NOT SPECIFY IF A SEAL FRACTURED OR IF THERE WAS A REMEDY FOR...
Mileage: 43,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE DRIVER SIDE LOW BEAM HEADLIGHT FAILED TO ILLUMINATE. THE DEALER DIAGNOSED THAT THERE WAS WATER INTRUSION AND THAT THE LIGHT FIXTURE NEEDED TO BE REPLACED. THE DEALER DID NOT SPECIFY IF A SEAL FRACTURED OR IF THERE WAS A REMEDY FOR...
Mileage: 43,000
SEPTEMBER 2015 HEADLITES STARTED GETTING MOISTURE AND WATER IN THEM.IN OCT WHILR DRIVING AT NITE THE LEFT HEADLITE WENT OUT THEN THE RIGHT ONE DID,I COULD NOT SEE THE ROAD AND WENT IN DITCH.CALLED CADILLAC NEXT DAY TOLD THEM WHAT HAPPENED AND WAS TOLD NOTHING THEY COULD DO AND ADVISED ME TO CALL D...
Mileage: 57,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT CONDENSATION ENTERED INTO THE HEADLIGHT ASSEMBLY, WHICH WOULD SHORT OUT THE ELECTRICITY IN THE UNIT. THE HEADLIGHT ASSE...
Mileage: 42,000
HEADLAMP CONDENSATION CAUSING LAMP TO GO OUT SOMETIMES WILL COME BACK ON. SHOULD NOT BE HAPPENING. NEVER HAD ANOTHER VEHICLE HAVE THIS ISSUE. SHOULD BE A RECALL TO FIX THIS EXPENSIVE CONDENSATION AND LAMP. POLICE ENJOY STOPPING VEHICLES WITH NO LIGHT! THIS HAS BEENOCCURING OVER LAST 6 MONTHS MORE OF...
HEADLAMP CONDENSATION CAUSING LAMP TO GO OUT SOMETIMES WILL COME BACK ON. SHOULD NOT BE HAPPENING. NEVER HAD ANOTHER VEHICLE HAVE THIS ISSUE. SHOULD BE A RECALL TO FIX THIS EXPENSIVE CONDENSATION AND LAMP. POLICE ENJOY STOPPING VEHICLES WITH NO LIGHT! THIS HAS BEENOCCURING OVER LAST 6 MONTHS MORE OF...
VEHICLE HAS ON 43,921 MILES AND THE FRONT HEADLAMP ASSEMBLY GOT WATER IN IT AND BLEW OUT THE HID HEADLIGHT. THESE ARE SUPPOSED TO BE SEALED UNITS AND SHOULD NOT EVER LEAK. NEVER IN ANY OTHER CAR I'VE EVER OWNED HAS THE HEADLAMP ASSEMBLE LEAKED. FURTHER THIS IS A KNOWN PROBLEM WITH THIS MAKE AND Y...
Mileage: 43,921
FRONT END COLLISION INTO SIDE OF 2007 CHEVY SUBURBAN AT 40-45 MPH. DRY ROAD CONDITIONS. AIR BAGS DID NOT DEPLOY.
Mileage: 99,500
THE FRONT HEADLIGHT ASSY CONTINUES TO GET WATER AND CONDENSATION IN IT AND THE HEAD LIGHT FAILS.
Mileage: 93,600
FRONT HEADLAMPS HAVE A RECURRING FAILURE DUE TO A DESIGN FLAW WITH THE HOUSING.
Mileage: 89,000
MY POWER HATCH BACK OPENS ON ITS OWN ALL THE TIME.
Mileage: 58,000
MY POWER HATCH BACK OPENS ON ITS OWN ALL THE TIME.
Mileage: 58,000
MY POWER HATCH BACK OPENS ON ITS OWN ALL THE TIME.
Mileage: 58,000
THE PASSENGER HEADLAMP ASSEMBLY HAD TO BE REPLACED IN APRIL, 2014 BECAUSE MOISTURE SHORTED IT OUT. THIS COST $1450 OUT OF POCKET, REPAIRED BY THE DEALER WITH NEW GM PARTS. NOW LESS THAN 2 YEARS LATER, THE SAME PASSENGER HEADLAMP IS OUT DUE TO THE SAME REASON. I HAVE READ ABOUT MANY SIMILAR COMPLA...
TAKATA RECALL, BOTH OF MY HEADLIGHT ASSEMBLIES HAVE BEEN CHANGED THE YEAR IS LESS THAN 6 YRS OLD. THE LIGHTS WENT OUT AT NIGHT WHILE DRIVING. GM WANTS 1200.00 FOR JUST THE ASSEMBLY NOT LABOR. THEY LEAK AND MOISTURE GET INSIDE AND BLOWS OUT THE BULBS AND SHORTS OUT THE ELECTRICAL SYSTEM. THIS IS BS A...
Mileage: 70,000
AFTER A RAIN STORM, MY HEADLIGHTS CONDENSED UP, THEN THE RIGHT LAMP WENT OUT, AFTER REPLACING THE HEI LAMP, THE LEFT LAMP WENT OUT. THESE LAMPS ARE VARY COSTLY, PLUS THE LABOR, BECAUSE GM HAS A POOR SEAL AROUND THE HEADLAMP. THE VEHICLE WAS PARKED AT THE TIME OF THE RAIN.
Mileage: 90,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE HEADLIGHT FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT CONDENSATION IN THE HEADLIGHT UNIT CAUSED A FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWA...
Mileage: 64,866
BOTH HEADLIGHTS HAVE HAD TO BE REPLACED AND ONE OF THEM IS ALREADY ACCUMULATING MOISTURE AND HAS BURNED OUT AGAIN. I DO NOT UNDERSTAND WHY THIS IS NOT A RECALL, AS IT IS VERY DANGEROUS AND HAS BEEN VERY COSTLY.
Mileage: 100,000
WHEN I SHIFT TO PARK, THE DASH TELLS ME I HAVE NOT IN PARK AND I AM UNABLE TO TURN THE CAR OFF. I HAVE TO REVERSE, THEN SHIFT BACK TO PARK, SOMETIMES SEVERAL TIMES, IN ORDER FOR THE CAR TO FINALLY REGISTER THAT I AM IN PARK. ALSO, WHEN I SHIFT TO REVERSE, THERE IS A HUGE THUNKING NOISE. THIS IS AN...
Mileage: 48,000
BOTH HEADLIGHTS ACCUMULATE MOISTURE INSIDE, CAUSING THE LIGHT OUTPUT FROM THE LOW BEAMS TO BE ALMOST NONE EXISTING. IT FORCES ME TO DRIVE WITH THE HIGH BEAMS ON. I HAVE DONE SOME RESEARCH ONLINE AND THERE ARE LOTS OF PEOPLE COMPLAINING ABOUT THE SAME THING. I FEEL GM NEED'S TO PERFORM A RECALL ON TH...
DURING A RAINSTORM MY LEFT HEADLIGHT STOPPED WORKING. TOOK IT TO DEALER AND THEY FOUND THAT DUE TO A FAULTY SEAL WATER WAS GETTING INTO THE LIGHT. THE WHOLE ASSEMBLY HAD TO BE REPLACED.COST WAS OVER $1300.00. VEHICLE ONLY HAS ABOUT 63,400 MILES ON IT. AFTER REVIEWING MULTIPLE FORUMS I FOUND THAT O...
Mileage: 63,300
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED SEVERELY AND JERKED BEFORE SUDDENLY ACCELERATING INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKES DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE HAND BRAKE FAILED TO OPERATE WHEN ENGAGED. IN ADDITION...
Mileage: 100,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED SEVERELY AND JERKED BEFORE SUDDENLY ACCELERATING INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKES DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE HAND BRAKE FAILED TO OPERATE WHEN ENGAGED. IN ADDITION...
Mileage: 100,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED SEVERELY AND JERKED BEFORE SUDDENLY ACCELERATING INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKES DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE HAND BRAKE FAILED TO OPERATE WHEN ENGAGED. IN ADDITION...
Mileage: 100,000
60,000 MILES, BOTH THE FRONT HEADLAMP UNIT SEALS ARE LEAKING WATER CAUSING THE FRONT LIGHTS TO DIM AND BURN OUT. NUMEROUS COMPLAINTS ON CADILLAC.COM FORUM SITE. THE COST IS 1200 DOLLARS PER UNIT TO REPAIR. THEY ADVISE NOT A WARRANTY ISSUE AND CADI KNEW THE SEALS DISINTEGRATE CAUSING A VERY COSTLY R...
Mileage: 60,000
THE SRX 2010 WAS PARKED OUT SIDE DURING A LIGHT RAIN SHOWER. THE DRIVERS SIDE HEADLIGHT ACCUMULATED MOISTURE, AND WHEN THE LIGHTS CAME ON AUTOMATICALLY IT COMPLETELY STOPPED WORKING AND A WARNING SIGN TO CHECK HEADLIGHT APPEARED ON THE DASH.
Mileage: 67,000
HEADLIGHT SEAL FAILS CAUSING MOISTURE INSIDE LAMP FIXTURES TO BUILD UP AND EVENTUALLY CAUSE AN ELECTRICAL SHORT IN THE VEHICLE. MOISTURE IN THE LAMP FIXTURES ALSO IMPAIRS VISIBILITY AT NIGHT AND DUSK CONDITIONS.
Mileage: 45,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. AS THE FAILURE PROGRESSED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WEEKS LATER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGIN...
Mileage: 89,000
WHILE DRIVING ON HIGHWAY, CHECK LEFT LOW BEAM HEADLIGHT WARNING. THEN CHECK RIGHT LOW BEAM WARNING CAME ON. NOW BOTH LEFT AND RIGHT LOW & HIGH BEAMS ARE OUT. THERE IS CONDENSATION IN THE DRIVER SIDE LENS. THIS SEEMS TO BE A DEFECT IN THE LENS DESIGN AND THERE SHOULD BE A GM RECALL.
Mileage: 93,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 5 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FLUID WAS LEAKING AND THE POWER STEERING HOSE NEEDED TO BE R...
Mileage: 59,184
THE LOW BEAM HEADLIGHTS SUDDENLY BECAME EXTREMELY DIM. BULBS WERE REPLACED BUT IT DID NOT FIX THE ISSUE. CADILLAC ADVISED THAT I WOULD NEED TO SPEND $3000 TO REPLACE BOTH HEADLIGHTS BUT OFFERED NO EXPLANATION AS TO WHY. THERE WAS A SERVICE BULLETIN ISSUED REGARDING THE HEADLIGHTS AND THE DIMNESS IN...
IT HAD BEEN RAINING FOR SEVERAL DAYS. I RECEIVED A MESSAGE ON MY SCREEN AS I WAS DRIVING TO CHECK THE PASSENGER SIDE LOW BEAM. WHEN I GOT OUT OF THE CAR THE LIGHT WAS COMPLETELY OUT ON THE PASSENGER LIGHT. AFTER ALLOWING THE VEHICLE TO SIT IN THE GARAGE OVERNIGHT, THE NEXT MORNING IT WAS OBVIOUS THA...
Mileage: 86,000
WHILE DRIVING AT NIGHT IN THE RAIN AND OR FOG ON THE HIGHWAY ALL THE HEADLIGHTS HIGH AND LOW BEAM FAILED DUE TO THE OUT DOOR MOISTURE CAUSING THE CAR TO UNSAFELY LEAVE THE ROAD WAY AND CRASH DUE TO UNABLE TO SEE THE ROAD WAY OR ROAD SIDE WHILE ON THE HIGHWAY, THE MOISTURE SHORTS OUT THE LIGHTING UNT...
Mileage: 60,000
THE HEADLAMP ON THE DRIVER'S SIDE FILLED WITH CONDENSATION AND WATER. THE LOW BEAM WENT OUT. IT CAME BACK ON AFTER A FROST. IT WENT OUT AGAIN WHILE I WAS DRIVING. THE NEXT DAY THE HIGH BEAM AND OTHER LIGHTS WERE OUT. TODAY, THE HIGH BEAM IS WORKING. BECAUSE OF THE FAULTY HEADLAMP, I RECEIVED A TICKE...
Mileage: 42,900
THE HEADLAMP ON THE DRIVER'S SIDE FILLED WITH CONDENSATION AND WATER. THE LOW BEAM WENT OUT. IT CAME BACK ON AFTER A FROST. IT WENT OUT AGAIN WHILE I WAS DRIVING. THE NEXT DAY THE HIGH BEAM AND OTHER LIGHTS WERE OUT. TODAY, THE HIGH BEAM IS WORKING. BECAUSE OF THE FAULTY HEADLAMP, I RECEIVED A TICKE...
Mileage: 42,900
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO SHIFT OUT OF GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CAUSED THE GEAR SHIFT TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE...
Mileage: 77,600
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT INTO GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V595000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. ...
Mileage: 77,921
CONDENSATION IN BOTH HEADLIGHTS HAVE CAUSED BOT HEADLIGHTS TO GO OUT. FIRST HEADLIGHT WENT OUT WHILE RAINING AT NIGHT ON A SECONDARY ROAD. ABOUT 5 DAYS LATER AFTER THE CONDENSATION DRIED THE HEAD LIGHT CAME BACK ON. THIS TIME THE LEFT HEADLIGHT WENT OUT AFTER A PROLONGED RAIN AND NOW THE RIGHT HEA...
Mileage: 49,000
I HAVE HAD MY CAR 6 YEARS AND IT HAS BEEN IN THE SHOP OVER AND OVER FROM THE ENGINE LIGHTS ,STABILIZE BAR, POWER STEERING, TRANSMISSION PROBLEM, ANTI LOCK BRAKE AND TRACTION CONTROL LIGHT, SECURITY LIGHT, CATALYTIC CONVERTOR, WOULD NOT START, REMOTE NOT DETECTED, SUNROOF LEAKS, OIL LEAK, SEAT BELT,...
I HAVE HAD MY CAR 6 YEARS AND IT HAS BEEN IN THE SHOP OVER AND OVER FROM THE ENGINE LIGHTS ,STABILIZE BAR, POWER STEERING, TRANSMISSION PROBLEM, ANTI LOCK BRAKE AND TRACTION CONTROL LIGHT, SECURITY LIGHT, CATALYTIC CONVERTOR, WOULD NOT START, REMOTE NOT DETECTED, SUNROOF LEAKS, OIL LEAK, SEAT BELT,...
I HAVE HAD MY CAR 6 YEARS AND IT HAS BEEN IN THE SHOP OVER AND OVER FROM THE ENGINE LIGHTS ,STABILIZE BAR, POWER STEERING, TRANSMISSION PROBLEM, ANTI LOCK BRAKE AND TRACTION CONTROL LIGHT, SECURITY LIGHT, CATALYTIC CONVERTOR, WOULD NOT START, REMOTE NOT DETECTED, SUNROOF LEAKS, OIL LEAK, SEAT BELT,...
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HIGH AND LOW BEAM HEADLIGHTS FAILED AND THAT THERE WAS WATER INSIDE THE SEALED HEAD LAMP UNIT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Mileage: 150,000
PASSENGER SIDE FRONT SEALED HEADLAMP HAD A BUILD UP OF WATER AND SHORTED OUT. WHILE DRIVING ON THE HIGHWAY.RT. 495 IN MA.
Mileage: 98,000
BOTH HEAD LIGHTS FILLED UP WITH SO MUCH CONDENSATION IT SHORTED THE BULBS TO WHERE THEY DID NOT WORK AT ALL....IN THE RAIN...LATE AT NIGHT!...ON THE HIGHWAY WITH CHILDREN IN THE CAR!! I WAS UNABLE TO SEE ANYTHING AND HAD TO USE FLOOD LAMPS ON MY DRIVE HOME WITH MY CHILDREN IN THE CAR IN THE CITY AND...
Mileage: 94,000
I HAVE NOTICED THAT IT HAS BEEN A LOT OF COMPLAINTS ABOUT THE HEADLIGHTS ON CADILLAC SRX AND IT IS VERY EXPENSIVE JUST TO REPLACE THE PART. THE LIGHT JOUST GOES OUT IF YOUR DRIVING OR NOT AND IT SHOULD BE A RECALL ON THIS BEFORE SOMEONE HAS A SERIOUS ACCIDENT.
Mileage: 80,000
I HAVE NOTICED THAT IT HAS BEEN A LOT OF COMPLAINTS ABOUT THE HEADLIGHTS ON CADILLAC SRX AND IT IS VERY EXPENSIVE JUST TO REPLACE THE PART. THE LIGHT JOUST GOES OUT IF YOUR DRIVING OR NOT AND IT SHOULD BE A RECALL ON THIS BEFORE SOMEONE HAS A SERIOUS ACCIDENT.
Mileage: 80,000
THERE WAS A RECALL ON THE LOW BEAM HEADLIGHT PLUG ASSEMBLY ON THE 2010 SRX. THE FAULTY PLUG WOULD CAUSE THE LOWBEAM HEADLIGHTS TO NOT FUNCTION. THE PLUG WOULD ALLOW FOR THE HIGH BEAMS TO WORK PROPERLY BUT THE PLUG WOULD NOT ALLOW THE HALOGEN LOWBEAM SAID TO WORK. DAVID TAYLOR SUPPOSEDLY FIXED THIS P...
Mileage: 30,000
THERE WAS A RECALL ON THE LOW BEAM HEADLIGHT PLUG ASSEMBLY ON THE 2010 SRX. THE FAULTY PLUG WOULD CAUSE THE LOWBEAM HEADLIGHTS TO NOT FUNCTION. THE PLUG WOULD ALLOW FOR THE HIGH BEAMS TO WORK PROPERLY BUT THE PLUG WOULD NOT ALLOW THE HALOGEN LOWBEAM SAID TO WORK. DAVID TAYLOR SUPPOSEDLY FIXED THIS P...
Mileage: 30,000
THERE WAS A RECALL ON THE LOW BEAM HEADLIGHT PLUG ASSEMBLY ON THE 2010 SRX. THE FAULTY PLUG WOULD CAUSE THE LOWBEAM HEADLIGHTS TO NOT FUNCTION. THE PLUG WOULD ALLOW FOR THE HIGH BEAMS TO WORK PROPERLY BUT THE PLUG WOULD NOT ALLOW THE HALOGEN LOWBEAM SAID TO WORK. DAVID TAYLOR SUPPOSEDLY FIXED THIS P...
Mileage: 30,000
THE REAR LIFT GATE ELECTRONIC CONTROL MODULE IS A MANUFACTURES DEFECT. THE SUNROOF DRAIN APPARENTLY IS A MANUFACTURERS DEFECT AND DOES NOT FUNCTION PROPERLY. IT DOES NOT DRAIN AND AS A RESULT ALLOWS WATER TO SHORT OUT AND DESTROY THE ELECTRONIC CONTROL MODULE. THE FIRST TIME THIS OCCURRED WAS WHILE ...
Mileage: 25,000
THE REAR LIFT GATE ELECTRONIC CONTROL MODULE IS A MANUFACTURES DEFECT. THE SUNROOF DRAIN APPARENTLY IS A MANUFACTURERS DEFECT AND DOES NOT FUNCTION PROPERLY. IT DOES NOT DRAIN AND AS A RESULT ALLOWS WATER TO SHORT OUT AND DESTROY THE ELECTRONIC CONTROL MODULE. THE FIRST TIME THIS OCCURRED WAS WHILE ...
Mileage: 25,000
THE REAR LIFT GATE ELECTRONIC CONTROL MODULE IS A MANUFACTURES DEFECT. THE SUNROOF DRAIN APPARENTLY IS A MANUFACTURERS DEFECT AND DOES NOT FUNCTION PROPERLY. IT DOES NOT DRAIN AND AS A RESULT ALLOWS WATER TO SHORT OUT AND DESTROY THE ELECTRONIC CONTROL MODULE. THE FIRST TIME THIS OCCURRED WAS WHILE ...
Mileage: 25,000
LEFT HEADLAMP UNIT CONTAINED SEVERE MOISTURE. BLEW OUT BALLAST OF HID UNIT AT 36000 MILES, HEADLIGHT NOT USABLE. REPLACED ENTIRE HEADLAMP UNIT FOR $1525. NEW UNIT LEAKED AS WELL. ENTIRE HEADLAMP UNIT REPLACED AGAIN. CALLED GM TO ASSIST WITH OBVIOUS FAULTY MANUFACTURED PART FOR FINANCIAL ASSISTA...
Mileage: 36,000
MY HEADLIGHTS FILL WITH CONDENSATION AND WATER. HAVE READ ON THE CADILLAC FORUMS THAT THOUSANDS OF PEOPLES ON CADILLAC SRX 2010- 2014 ARE HAVING THE SAME PROBLEM. LAST NITE DRIVING IN RAIN ME RIGHT HEADLIGHT SHORTED OUT BECAUSE OF WATER INSIDE THE HEADLITE.I WENT OFF THE SHOULDER OF THE ROAD BECAUSE...
Mileage: 56,660
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE PREVIOUS OWNER HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE UPON OPERATING THE VEHICLE OR MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAIL...
Mileage: 56,000
THE HEADLIGHTS FILL WITH WATER AND THIS CAUSES THE LIGHTS TO WORK STRANGELY. CURRENTLY, MY LEFT HEADLIGHT WORKS BUT NOT THE TURN SIGNAL OR DAY BEAMS. THE RIGHT HEADLIGHT IS OUT BUT THE TURN SIGNAL AND DAY BEAM WORK. I TOOK IT TO A CADILLAC DEALER AND THEY TOLD ME THEY'VE SEEN THIS ISSUE FREQUENTL...
Mileage: 61,000
I HAD PROBLEMS WITH THIS CAR EVERY SINCE THE MOON ROOF DRAIN WHICH IS A RECALL NOW CAR WAS FLOODED BROUGHT IT TO DEALER GOT IT BACK IT WAS EVEN WORSE THE CHANGED THE DRAIN AGAIN SINE THEN IT HAS BEEN IN THE DEALER AT LEAST 20 TIMES RADIO GOES UP AN...
Mileage: 60,204
I HAD PROBLEMS WITH THIS CAR EVERY SINCE THE MOON ROOF DRAIN WHICH IS A RECALL NOW CAR WAS FLOODED BROUGHT IT TO DEALER GOT IT BACK IT WAS EVEN WORSE THE CHANGED THE DRAIN AGAIN SINE THEN IT HAS BEEN IN THE DEALER AT LEAST 20 TIMES RADIO GOES UP AN...
Mileage: 60,204
THE HEADLIGHTS/HEADLAMPS FILL UP WITH WATER , EXCESSIVE CONDENSATION AND CAUSE ERRATIC BEHAVIOR, MEANING FALSE READINGS ON DASH ABOUT LIGHTS OUT ETC.
Mileage: 100,000
I PURCHASED THE CAR NEW, BUT THE FRONT SUSPENSION HAS BEEN A PROBLEM FROM THE BEGINNING. SQUEAKS, RATTLES, VIBRATIONS AND THUMPING PREVAILED FROM THE BEGINNING THE DEALER REPLACED A STRUT AFTER 10K, THEN STEERING AND THEN BUSHINGS. HOWEVER, ALL THE SYMPTOMS ABOVE REMAINED. AT LOWER SPEEDS, THE V...
Mileage: 10,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE LIFTGATE INTERMITTENTLY DROPPED DOWN AND TRIED TO CLOSE CONSTANTLY WHILE THE CONTACT WAS PARTIALLY INSIDE THE HATCH AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND HEAD THAT D...
Mileage: 43,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT AFTER OPENING THE REAR POWER LIFTGATE DOOR, THE DOOR ERRONEOUSLY CLOSED WHILE THE CONTACT WAS PARTIALLY INSIDE THE HATCH AREA. THE CONTACT WAS TEMPORARILY ENTRAPPED AND HAD DIFFICULTY EXITING FROM THE POWERED DOOR. THE FAILURE OCCURRE...
Mileage: 80,000
HIT HEAD ON BY TRUCK GOING APPROX. 45 MPH THAT SWERVED INTO MY CENTER TURN LANE. FRONT END DEMOLISHED - CAR WAS TOTALED - BUT AIR BAGS DID NOT DEPLOY. SEAT BELT DID NOT LOCK ON IMPACT. SIDE OF MY HEAD HIT DRIVER'S WINDOW OR FRAME - WAS CATAPULTED FORWARD AND CAUGHT IN SEAT BELT WHEN IT PULLED OUT ...
Mileage: 60,013
HIT HEAD ON BY TRUCK GOING APPROX. 45 MPH THAT SWERVED INTO MY CENTER TURN LANE. FRONT END DEMOLISHED - CAR WAS TOTALED - BUT AIR BAGS DID NOT DEPLOY. SEAT BELT DID NOT LOCK ON IMPACT. SIDE OF MY HEAD HIT DRIVER'S WINDOW OR FRAME - WAS CATAPULTED FORWARD AND CAUGHT IN SEAT BELT WHEN IT PULLED OUT ...
Mileage: 60,013
AT APPROXIMATELY 52,000 MILES CAR DEVELOPED A ROAR IN FRONT. I HAVE BEEN TOLD THAT THE FRONT WHEEL HUB ASSEMBLY NEEDS TO BE REPLACED. IF THIS WERE TO GO ON AND NOT BE REPLACED AN ACCIDENT COULD RESULT FROM WHEEL BEARING OVER HEATING OR BREAKING OFF AND CAUSING ACCIDENT.
Mileage: 52,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT ASSEMBLY FAILED TO WORK FOR THE LOW BEAMS. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS AS AN INTERIM REPAIR EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT...
Mileage: 100,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT ASSEMBLY FAILED TO WORK FOR THE LOW BEAMS. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS AS AN INTERIM REPAIR EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT...
Mileage: 100,000
LOW BEAM SOCKET BURNED.
Mileage: 80,400
LOW BEAM SOCKET BURNED.
Mileage: 80,400
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE SEAL ON THE HEADLIGHT HOUSING CRACKED AND CAUSED THE HEADLIGHTS TO FAIL. THE DEALER STATED THAT DUE TO THE FAILURE, WATER LEAKED INTO THE HEADLIGHT HOUSING. THE DEALER HAD TO REPLACE THE ENTIRE UNIT ON BOTH THE DRIVER AND PASSENGE...
Mileage: 94,500
I TOOK MY 2010 SRX INTO DEALERSHIP DUE TO A LOUD ROARING NOISE AND VIBRATION IN THE VEHICLE AT 50-60 MPH. DEALERSHIP ADVISED THAT TIRES NEEDED TO BE REPLACED AND VEHICLE ALIGNED. TIRES HAD LESS THAN 30,000 MILES ON THEM. ALL TIRES WERE REPLACED AND VEHICLE ALIGNED ($1000.00+). APPROXIMATELY 2 - ...
Mileage: 70,000
I TOOK MY 2010 SRX INTO DEALERSHIP DUE TO A LOUD ROARING NOISE AND VIBRATION IN THE VEHICLE AT 50-60 MPH. DEALERSHIP ADVISED THAT TIRES NEEDED TO BE REPLACED AND VEHICLE ALIGNED. TIRES HAD LESS THAN 30,000 MILES ON THEM. ALL TIRES WERE REPLACED AND VEHICLE ALIGNED ($1000.00+). APPROXIMATELY 2 - ...
Mileage: 70,000
I TOOK MY 2010 SRX INTO DEALERSHIP DUE TO A LOUD ROARING NOISE AND VIBRATION IN THE VEHICLE AT 50-60 MPH. DEALERSHIP ADVISED THAT TIRES NEEDED TO BE REPLACED AND VEHICLE ALIGNED. TIRES HAD LESS THAN 30,000 MILES ON THEM. ALL TIRES WERE REPLACED AND VEHICLE ALIGNED ($1000.00+). APPROXIMATELY 2 - ...
Mileage: 70,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS ENGAGED THE VEHICLE FAILED TO RESPOND. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK DUE TO THE EXCESSIVE FORCE APPL...
Mileage: 63,260
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE HESITATED TO SHIFT GEARS. IN ADDITION, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS. ON THE MOST RECENT DIAGNOSTIC TESTING, THE DEALER ADVISED T...
Mileage: 83,000
HEADLIGHT FROM 2010 CADILLAC SRX SEAL BREAKS AND HEADLIGHT BLOWS DUE TO MOISTURE DEALER SAYS THE ASSEMBLY NEEDS TO BE REPLACED ALONG WITH BALLAST AND LIGHT!! *TR
Mileage: 75,000
PASSENGER HEADLIGHT WORKING SOMETIMES AND SOMETIMES NOT. BROUGHT INTO DEALER AND THEY REPLACED BULBS. AFTER A FEW DAYS AFTER GETTING VEHICLE BACK NOTICED HEADLIGHTS ONLY WORKED SOME OF THE TIME. BROUGHT BACK TO THE DEALER AND HE SAID THE WHOLE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED. SUGGESTED LOOKI...
Mileage: 84,500
HID STYLE HEADLAMPS WHILE DRIVING AT NIGHT THE DRIVES LOW BEAMS QUIT WORKING. THE SAME THING HAD HAPPENED TO THE PASSENGER SIDE LOW BEAM ABOUT A YEAR AGO. ROUGHLY, A WEEK OR TWO BEFORE THE LOW BEAMS FAILED THE HEADLAMPS STARTED-GETTING MOISTURE BUILD UP INSIDE THEM. HEADLAMPS HAVE NEVER BEEN DAMAG...
Mileage: 97,000
WHILE DRIVING IN THE RAIN ALL LIGHTS WENT OUT AND THEN CAME BACK ON AFTER ABOUT 15 SECONDS. *TR
Mileage: 80,000
THE HEADLIGHTS KEEP GETTING MOISTURE IN THE HEADLIGHTS REQUIRING THE WHOLE ASSEMBLY TO BE REPLACED AT A COST OF $1600 EACH TIME! I AM ON THE 3RD TIME REPLACING THE HEADLIGHTS SINCE AUGUST OF 2013. FIRST TIME WAS COVERED UNDER WARRANTY, SECOND TIME WAS ONLY COVERED 95% BY GM. NO MY THIRD TIME WILL NO...
Mileage: 40,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT DEVELOPED MOISTURE INSIDE THE HEADLIGHT ASSEMBLY, WHICH CAUSED THE HEADLIGHT TO BURN OUT. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE DR...
Mileage: 52,124
DRIVER HEADLIGHT STOP WORKING. WATER INSIDE THE HEAD LIGHT CAUSING THE BULB TO FAIL. DEALER WILL NOT COVER THE COST OF REPAIR. *TR
Mileage: 84,000
BROUGHT MY 2010 CADILLAC SRX TO KING O'ROURKE CADILLAC IN SMITHTOWN, NY ON JAN 13,2015 FOR RECALL ISSUE CONCERNING THE REAR TOE LINK, GM RECALL #14557. CAR WAS THERE 2 DAYS TAKING CARE OF 4 RECALL ISSUES. ABOUT 4 WEEKS AND ROUGHLY 1000 MILES LATER, ON FRIDAY FEBRUARY 20, 2015, I USED THE VEHICLE TO ...
Mileage: 70,640
BROUGHT MY 2010 CADILLAC SRX TO KING O'ROURKE CADILLAC IN SMITHTOWN, NY ON JAN 13,2015 FOR RECALL ISSUE CONCERNING THE REAR TOE LINK, GM RECALL #14557. CAR WAS THERE 2 DAYS TAKING CARE OF 4 RECALL ISSUES. ABOUT 4 WEEKS AND ROUGHLY 1000 MILES LATER, ON FRIDAY FEBRUARY 20, 2015, I USED THE VEHICLE TO ...
Mileage: 70,640
THE FRONT LIGHT HEADLIGHT ASSEMBLY SEALS WORE OUT AND THE HEADLIGHT BLEW OUT WHILE WE WERE DRIVING HOME IN THE RAIN, AT NIGHT. WATER PENETRATED THE HEADLIGHT WHICH IS WHAT CAUSED THE LAMP TO BLOW OUT. I CALLED GM AND THEY PLAYED DUMB AND SAID THEY HAD NEVER HEARD OF THIS PROBLEM. YET AS I WAS AT THE...
Mileage: 37,888
THE FRONT LIGHT HEADLIGHT ASSEMBLY SEALS WORE OUT AND THE HEADLIGHT BLEW OUT WHILE WE WERE DRIVING HOME IN THE RAIN, AT NIGHT. WATER PENETRATED THE HEADLIGHT WHICH IS WHAT CAUSED THE LAMP TO BLOW OUT. I CALLED GM AND THEY PLAYED DUMB AND SAID THEY HAD NEVER HEARD OF THIS PROBLEM. YET AS I WAS AT THE...
Mileage: 37,888
THE FRONT LIGHT HEADLIGHT ASSEMBLY SEALS WORE OUT AND THE HEADLIGHT BLEW OUT WHILE WE WERE DRIVING HOME IN THE RAIN, AT NIGHT. WATER PENETRATED THE HEADLIGHT WHICH IS WHAT CAUSED THE LAMP TO BLOW OUT. I CALLED GM AND THEY PLAYED DUMB AND SAID THEY HAD NEVER HEARD OF THIS PROBLEM. YET AS I WAS AT THE...
Mileage: 37,888
THIS MODEL HAS A HISTORY OF COLLECTING WATER IN FRONT HEADLIGHTS RESULTING IN THEM SHORTING OUT AND MALFUNCTIONING/FAILING. CADILLAC WILL NOT RECALL AND THEY ARE VERY MUCH AWARE OF THIS PROBLEM. *TR
Mileage: 50,000
THIS MODEL HAS A HISTORY OF COLLECTING WATER IN FRONT HEADLIGHTS RESULTING IN THEM SHORTING OUT AND MALFUNCTIONING/FAILING. CADILLAC WILL NOT RECALL AND THEY ARE VERY MUCH AWARE OF THIS PROBLEM. *TR
Mileage: 50,000
2010 CADILLAC SRX. CONSUMER REQUESTS REIMBURSEMENT BECAUSE THE LEFT FRONT HUB BEARING WAS NOT SECURE AFTER PUTTING ON NEW TIRES. *TA
MY 2010 CADILLAC SRX PREMIUM RIGHT (PASSENGER SIDE) HEADLAMP IS LEAKING AND CAUSING CONDENSATION BUILD UP ON LENS, CAUSING THE LOW BEAM AND HIGH BEAM NOT TO WORK. THE DEALERSHIP QUOTED A PRICE OF APPROXIMATELY $1500 TO REPLACE THE HEADLAMP, AS IT IS OUT OF WARRANTY. THE VEHICLE HAS 55,500 MILES ON...
Mileage: 55,000
ON 2 OCCASIONS THIS MONTH MY 2010 SRX WENT FROM GOING APPROX 65 MPH TO AROUND 20 MPH MAX ON MAJOR FREEWAYS. I WORKED MY WAY TO THE SHOULDER, CALLED ONSTAR, THEY PROMPTED ME TO TURN THE ENGINE OFF AND RESTART. BOTH TIMES I WAS ABLE TO DRIVE AGAIN. I TOOK THE CAR TO THE CADILLAC DEALER AND THEY REPL...
Mileage: 87,000
AFTER A RAINY DAY, I WAS DRIVING TO WORK IN THE MORNING AND THE ALERT ON MY CAR SAID TO CHECK LEFT LOW BEAM. WHEN INSPECTING, I NOTICED THAT IT WAS NOT TURNING ON. I WENT TO THE AUTO STORE TO CHECK ON LIGHT BULBS AND THEN CONFIRMED THAT THE FUSE'S AND THE LIGHT WERE WORKING PERFECTLY FINE. AFTER ATT...
Mileage: 49,334
THE HEAD LIGHT LENS LEAK AT THE SEAM. BOTH HEAD LIGHTS ARE EFFECTED. MOISTURE ACCUMULATES INSIDE THE LENS AND DISTORTS THE HEAD LIGHT BEAM. THIS REDUCES THE CLARITY AND EFFECTIVENESS OF THE HEAD LIGHTS. I HAVE REPLACED ONE HEADLIGHT AT 45,000 MILES. THE HEAD LIGHT SEAL LEAKS WATER. POOR MANUFACTURIN...
Mileage: 75,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AS THE ENGINE POWER REDUCED WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE ...
Mileage: 25,900
I WAS MAKING A TURN ON TO A LOCAL HIGHWAY AND IT JUST POWERED OFF IT DID RESTART. SECOND TIME WAS DEC 2014 I WAS IN STALLED TRAFFIC MOVING REAL SLOW AND MY CAR JUST SHUT OFF BUT THIS TIME IT DID IT THREE TIMES IN A SHORT PERIOD OF TIME SAME AS FIRST TIME AND IM PRETTY WORRIED CAUSE IM PLANNING ANOTH...
Mileage: 84,000
VEHICLE HAS A MOON ROOF DESIGN THAT UTILIZES DRAIN TUBES TO DIRECT WATER AWAY FROM THE ROOF AREA. THE DRAIN SYSTEM FAILED ALLOWING RAIN WATER TO ENTER THE PASSENGER COMPARTMENT. WATER SOAKED THE FLOOR AREA WHERE WIRING WAS ROUTED TO THE REAR OF THE VEHICLE. THIS CAUSED THE WIRING HARNESS TO FAIL DUE...
Mileage: 32,000
VEHICLE HAS A MOON ROOF DESIGN THAT UTILIZES DRAIN TUBES TO DIRECT WATER AWAY FROM THE ROOF AREA. THE DRAIN SYSTEM FAILED ALLOWING RAIN WATER TO ENTER THE PASSENGER COMPARTMENT. WATER SOAKED THE FLOOR AREA WHERE WIRING WAS ROUTED TO THE REAR OF THE VEHICLE. THIS CAUSED THE WIRING HARNESS TO FAIL DUE...
Mileage: 32,000
AS I WAS DRIVING THE VEHICLE WOULD NOT SWITCH INTO 2ND GEAR ON THE HIGHWAY. PULLED OVER, TURNED OFF, TURNED ON, AND BEGAN DRIVING AGAIN. THE VEHICLE THEN SWITCHED GEARS AS USUAL. INTERESTED TO SEE IF THIS IS SIMILAR TO THE RECALL ON THE 2013 CADILLAC SRX TRANSMISSION CONTROL MODULE, AND IF IT NEEDS ...
Mileage: 75,000
THERE WAS AN ERROR MESSAGE IN MY DISPLAY TO CHECK PASSENGER LOW BEAM. I HAD THE PASSENGER HEADLAMP REPLACED AT A CADILLAC DEALERSHIP AT A COST OF $369.00. I LEFT THE DEALERSHIP AND DROVE TO MY DESTINATION DURING THE DAYLIGHT HOURS. WHEN I LEFT MY DESTINATION IT HAD GOTTEN DARK AND WHILE DRIVING THE ...
Mileage: 73,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WATER ENTERED THE INTERIOR OF THE DRIVER SIDE HEADLIGHT CAUSING IT TO FAIL. THE CONTACT MENTIONED THAT THE FAILURE PREVIOUSLY OCCURRED ON THE PASSENGER SIDE HEADLIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT TH...
Mileage: 40,000
2010 CADILLAC SRX. CONSUMER RECEIVED RECALL NOTICE. HOWEVER, THE NOTICE STATED THERE WOULD BE NO CHARGE, BUT ON THE SECOND SHEET, IT STATED TO SUBMIT FORM REIMBURSEMENT. *TA
LEFT LOW BEAM LIGHT WARNING CAME ON, TOOK IT TO SHOP TO CHANGE BULB, MECHANIC HAS CHANGED THE BULB, CHANGED THE BALLAST AND IT STILL DOESNT WORK, WHATS THE PROBLEM WITH THE LEFT LIGHT NOT WORKING? *TR
Mileage: 67,000
PAINT PEELING ON SIDE MIRROR AND HOOD. *TR
THE RIGHT EXTERIOR LOW BEAM LIGHT WAS OUT AND THE HOUSING UNIT WAS FULL OF EXCESSIVE MOISTURE. ON SEPTEMBER 2, 2014; BULB REPLACED; LIGHT OUT AGAIN BY THE END OF THE MONTH FOR A WEEK THEN ALL OF A SUDDEN BACK ON AGAIN; THEN OUT AGAIN AND ON AGAIN; ESTIMATED COST OF PARTS WERE $1,459 PLUS TAX AND S.S...
Mileage: 31,671
THE RIGHT EXTERIOR LOW BEAM LIGHT WAS OUT AND THE HOUSING UNIT WAS FULL OF EXCESSIVE MOISTURE. ON SEPTEMBER 2, 2014; BULB REPLACED; LIGHT OUT AGAIN BY THE END OF THE MONTH FOR A WEEK THEN ALL OF A SUDDEN BACK ON AGAIN; THEN OUT AGAIN AND ON AGAIN; ESTIMATED COST OF PARTS WERE $1,459 PLUS TAX AND S.S...
Mileage: 31,671
I OWN A 2010 CADILLAC SRX. THE PASSENGER HEADLAMP HAS ACCUMULATED SOME CONDENSATION. AS I WAS READING ONLINE THIS IS A KNOWN FLAW OF DESIGN FOR THIS MODEL (EVEN 2013 MODELS) THAT GM IS AWARE OF. AS THE HOLIDAY APPROACHED WE TRAVELED OUT OF TOWN. AS WERE WERE LEAVING I WAS TOLD BY A FAMILY MEMBER TH...
Mileage: 42,000
I JUST BROUGHT THIS SUV SEPT. 2014. LAST WEEK I WAS GOING AROUND A CURVE. THE REAR END SWERVED AND THE TIRES ROLLED OVER THE CURVE. THE AIR BAGS DEPLOYED AND THE CAR STOPPED, THE CAR WAS TOWED TO A CADILLAC DEALER.( WEEKS BEFORE I FOUND OUT ABOUT THE RECALL ON THE AIR BAGS, SEAT, SUSPENSION AND SEAT...
Mileage: 52,000
I JUST BROUGHT THIS SUV SEPT. 2014. LAST WEEK I WAS GOING AROUND A CURVE. THE REAR END SWERVED AND THE TIRES ROLLED OVER THE CURVE. THE AIR BAGS DEPLOYED AND THE CAR STOPPED, THE CAR WAS TOWED TO A CADILLAC DEALER.( WEEKS BEFORE I FOUND OUT ABOUT THE RECALL ON THE AIR BAGS, SEAT, SUSPENSION AND SEAT...
Mileage: 52,000
I JUST BROUGHT THIS SUV SEPT. 2014. LAST WEEK I WAS GOING AROUND A CURVE. THE REAR END SWERVED AND THE TIRES ROLLED OVER THE CURVE. THE AIR BAGS DEPLOYED AND THE CAR STOPPED, THE CAR WAS TOWED TO A CADILLAC DEALER.( WEEKS BEFORE I FOUND OUT ABOUT THE RECALL ON THE AIR BAGS, SEAT, SUSPENSION AND SEAT...
Mileage: 52,000
PASSENGER HEADLIGHT (SEALED BEAM) FAILED TO TURN ON 2 DAYS AGO. I ASSUMED IT WAS A BULB, BUT THE DEALER IDENTIFIED IT AS A SHORT DUE TO WATER AND CONDENSATION ACCUMULATION INSIDE THE HOUSING. THE LIGHT DID COME BACK ON FOR A SHORT TIME WHILE DRIVING TO THE DEALERSHIP, BUT WAS OFF AGAIN UPON ARRIVA...
Mileage: 79,000
I AM UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR (DRIVE INTO PARK) WHEN I GO TO PARK THE CAR. WHEN I DO SHIFT INTO PARK THE DASH READS "SHIFT INTO PARK" AS IF IT DOESN'T RECOGNIZE, EVEN THOUGH THE SHIFTER IS IN PARK AND I AM UNABLE TO TURN THE CAR OFF. I SIT THERE AND "JIGGLE" THE SHIFT KNOB FOR SE...
Mileage: 36,765
CAR HAD BEEN TURNED OFF AND PARKED FOR 4 HOURS. LEFT REAR TAIL LIGHT BEGAN TO SMOKE AND CAUGHT FIRE MELTING LEFT REAR OF VEHICLE WITHIN MINUTES OF FIRE DEPT BEING NOTIFIED. FIRE WAS PUT OUT BY FIRE DEPARTMENT BEFORE VEHICLE WOULD HAVE EXPLODED. *TR
Mileage: 53,150
CAR HAD BEEN TURNED OFF AND PARKED FOR 4 HOURS. LEFT REAR TAIL LIGHT BEGAN TO SMOKE AND CAUGHT FIRE MELTING LEFT REAR OF VEHICLE WITHIN MINUTES OF FIRE DEPT BEING NOTIFIED. FIRE WAS PUT OUT BY FIRE DEPARTMENT BEFORE VEHICLE WOULD HAVE EXPLODED. *TR
Mileage: 53,150
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 65 MPH, THE ENGINE STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. ...
Mileage: 66,391
BOTH HEADLIGHTS QUIT WORKING, HIGH BEAMS AND LOW BEAMS. STARTED VEHICLE AT NIGHT AND THE VEHICLE DID NOT HAVE ANY HEADLIGHTS. *TR
Mileage: 41,000
THE DASHBOARD PANEL WHICH DISPLAYS THE BACKUP CAMERA IS VERY ERRATIC. AS I PUT THE CAR IN REVERSE IT MAY OR MAY NOT RISE TO DISPLAY WHAT IS BEHIND. IF IT DOES RISE IT MAY GO UP AND DOWN SEVERAL TIMES WHILE BACKING UP THUS RENDERING THIS SAFETY FEATURE (THE BACKUP CAMERA) TOTALLY USELESS IF NOT DAN...
Mileage: 40,000
THE DASHBOARD PANEL WHICH DISPLAYS THE BACKUP CAMERA IS VERY ERRATIC. AS I PUT THE CAR IN REVERSE IT MAY OR MAY NOT RISE TO DISPLAY WHAT IS BEHIND. IF IT DOES RISE IT MAY GO UP AND DOWN SEVERAL TIMES WHILE BACKING UP THUS RENDERING THIS SAFETY FEATURE (THE BACKUP CAMERA) TOTALLY USELESS IF NOT DAN...
Mileage: 40,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, WHICH RESUMED NORMAL OPERATION. THE PROBLEM RECURRED SEVERAL TIMES. THE V...
Mileage: 130,000
WHEN I TURN THE CAR OFF THE FAN WILL CONTINUE TO RUN. I HAVE TO EITHER UNDO THE BATTERY OR TAKE THE FAN FUSE OUT. I TOOK IT IN AND NO ONE CAN TELL ME WHY IT WILL NOT TURN OFF WHEN THE CAR IS OFF. *TR
Mileage: 70,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST ACCELERATION. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE FAI...
Mileage: 82,000
REAR HATCH AUTOMATICALLY OPENS WHEN I'M DRIVING, WHEN MY VEHICLE IS PARKED AND LOCKED, AND ALSO WHEN MY VEHICLE IS ON BUT IDLING EITHER IN A CAR WASH, STOP LIGHT, OR STOPPED IN TRAFFIC. THIS OCCURS RANDOMLY AND SOMETIMES THE HATCH WILL NOT SHUT UNTIL I TURN OFF THE CAR. *TR
Mileage: 42,000
AIR CONDITIONING SYSTEM STOPPED WORKING ON A FOUR YEAR-OLD CAR. AIR CONDITIONER USED TO DEFROST AND COOL INTERIOR CAR. WHEN DRIVING, WINDOWS CAN FOG UP AND DIMINISH VISIBILITY. IN RAINY DAYS AND NIGHTS, THE WINDOWS FOG UP AND IT IS NOT ALWAYS SAFE TO ROLL DOWN WINDOW TO ASSIST IN DEFOGGING WINDOW...
Mileage: 55,000
AIR CONDITIONING SYSTEM STOPPED WORKING ON A FOUR YEAR-OLD CAR. AIR CONDITIONER USED TO DEFROST AND COOL INTERIOR CAR. WHEN DRIVING, WINDOWS CAN FOG UP AND DIMINISH VISIBILITY. IN RAINY DAYS AND NIGHTS, THE WINDOWS FOG UP AND IT IS NOT ALWAYS SAFE TO ROLL DOWN WINDOW TO ASSIST IN DEFOGGING WINDOW...
Mileage: 55,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STABILIZER AND BRAKE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FRONT PASSENGER SIDE WHEEL HUB COMPLETELY DISINTEGRATED DAMAGING ROTORS AND THE BRAKE...
Mileage: 70,000
MY HUSBAND AND I WERE RETURNING FROM A TRIP TO MYRTLE BEACH. WE HAD JUST GOTTEN ON THE NEW YORK STATE THRUWAY. WE HAD JUST PASSED A TRACTOR TRAILER WHEN ALL OF A SUDDEN THE CAR IMMEDIATELY VEERED TO THE RIGHT. MY HUSBAND ATTEMPTED TO CORRECT THIS AND IT IMMEDIATELY VEERED TO THE LEFT. IT DID THI...
Mileage: 69,292
ON 5/23/14 4 DAYS AFTER I BOUGHT THIS CADILLAC SRX THE WATER PUMP WENT OUT & BOTH HOSE ASSEMBLY NEEDED TO BE REPLACED DUE TO THE HOSES SPLIT. WHILE I'M IN ATLANTA GA. VISITING. FROM INDIANAPOLIS IN. TO THIS DATE THE CAR IS STILL THERE WAITING ON A HOSE ASSEMBLY THAT IS ON BACK ORDER. I DON'T UNDERS...
Mileage: 100,800
UPON ACCELERATION FROM A COMPLETE STOP OR ROLLING STOP, THE VEHICLE WILL STALL FOR APPROXIMATELY 2-3 SECONDS. THIS INCIDENT HAS OCCURRED MORE THAN 5 TIMES IN THE LAST YEAR. THE VEHICLE CURRENTLY HAS 55,000 MILES. *TR
Mileage: 35,000
THE REAR HATCH OPENED ON IT'S OWN. THIS MOST RECENT TIME MY HUSBAND DID NOT NOTICE THAT IT HAD HAPPENED & ENTERED OUR GARAGE WITH IT UP, BREAKING THE WINDOW & WIPER UNIT. AS WE THOUGHT BACK, I HAD ONE TIME WITHIN THE PAST 3 MO. WHEN I WAS DRIVING & DISCOVERED IT WAS UP. ALSO, EACH OF US HAD ONE TIM...
Mileage: 44,000
WATER DRAIN FROM MOON ROOF SEPARATED AND WATER FLUID ED THE VEHICLE SHORT IN OUT MANY COMPONENTS. TOOK IN FOR SERVICE HAD TO PAY $1900. THIS SHOULD HAVE BEEN COVERED I FEEL THAT THIS REPAIR SHOULD HAVE BEEN COMPLETED AT NO COST TO ME. BEING THAT THERE WERE AT LEAST FIVE OTHER VEHICLES IN THE SAME ...
Mileage: 70,000
WATER DRAIN FROM MOON ROOF SEPARATED AND WATER FLUID ED THE VEHICLE SHORT IN OUT MANY COMPONENTS. TOOK IN FOR SERVICE HAD TO PAY $1900. THIS SHOULD HAVE BEEN COVERED I FEEL THAT THIS REPAIR SHOULD HAVE BEEN COMPLETED AT NO COST TO ME. BEING THAT THERE WERE AT LEAST FIVE OTHER VEHICLES IN THE SAME ...
Mileage: 70,000
WATER DRAIN FROM MOON ROOF SEPARATED AND WATER FLUID ED THE VEHICLE SHORT IN OUT MANY COMPONENTS. TOOK IN FOR SERVICE HAD TO PAY $1900. THIS SHOULD HAVE BEEN COVERED I FEEL THAT THIS REPAIR SHOULD HAVE BEEN COMPLETED AT NO COST TO ME. BEING THAT THERE WERE AT LEAST FIVE OTHER VEHICLES IN THE SAME ...
Mileage: 70,000
THE IDIOT LIGHT OR GAUGE LIGHT CAME ON INDICATING THAT THERE WAS AN ELECTRICAL PROBLEM. WE BROUGHT THE VEHICLE RIGHT BACK TO THE USED CAR DEALER AND HE SENT THE VEHICLE DOWN THE BLOCK TO THE GM DEALER WHO FOUND SOME CORRODING WIRES , HE SUPPOSEDLY FIXED THEM. A COUPLE DAYS LATER THE LIGHT CAME ON A...
Mileage: 40,709
THE PASSENGER SIDE AIRBAG LIGHT WILL TURN TO OFF WITH A PASSENGER IN THE SEAT. IT APPEARS TO OCCUR WHEN THE PASSENGER CHANGES POSITION/SHIFTS THEIR WEIGHT IN THE SEAT. THE SERVICE AIRBAG LIGHT WILL TRIGGER UNTIL THE SENSOR FINALLY RESPONDS AND TURNS THE AIRBAG BACK ON. I HAVE READ WHERE THIS IS A...
Mileage: 120,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION DUE TO WATER ENTERING THE HOUSING UNIT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAI...
LOSS OF POWER STEERING, BRAKES, AND ENGINE WHILE DOING 65 MPH ON MAJOR HIGHWAY. TOTAL SHUTDOWN. WENT IMMEDIATELY TO DEALER. CHECKED CAR COMPUTER. SAID EVERYTHING WAS FINE; NOTHING TO FIX. REALLY SHOOK UP WIFE PASSENGER AND ME. HAS NOT HAPPENED AGAIN. AM REPORTING THIS YEARS LATER BECAUSE ...
Mileage: 5,000
THE HEADLIGHT HAS MOISTURE INSIDE OF IT AND WILL NOT COME ON WHILE TRAVELING IN THE DARK. I TRIED THE HIGH BEAM AND IT DID NOT RESPOND EITHER. AFTER MY VACATION I TOOK MY VEHICLE TO THE DEALERSHIP IN HOPE OF FINDING OUT IF I NEEDED TO CHANGE THE BULB, BUT ONCE MY ENTIRE FRONT END WAS REMOVED I WAS T...
Mileage: 69,620
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD FROM THE STEERING WHEEL WHEN TURNED ON INITIAL ENGINE START-UP. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER HAD NOT...
Mileage: 36,027
VEHICLE HAS AN ELECTRIC OPERATED REAR HATCH. VEHICLE WAS IN THE GARAGE, NOT RUNNING AND WIFE HAD OPENED THE REAR HATCH AND WAS REMOVING ITEMS FROM THE BACK WHEN THE HATCH ACTIVATED AND CLOSED ON IT'S OWN, KNOCKING HER DOWN AND PINNING HER UNDER THE LID. SHE MANAGED TO FREE HERSELF BUT RECEIVED BRUIS...
Mileage: 50,000
VEHICLE HAS AN ELECTRIC OPERATED REAR HATCH. VEHICLE WAS IN THE GARAGE, NOT RUNNING AND WIFE HAD OPENED THE REAR HATCH AND WAS REMOVING ITEMS FROM THE BACK WHEN THE HATCH ACTIVATED AND CLOSED ON IT'S OWN, KNOCKING HER DOWN AND PINNING HER UNDER THE LID. SHE MANAGED TO FREE HERSELF BUT RECEIVED BRUIS...
Mileage: 50,000
THIS IS A GENERIC SAFETY DEFECT APPLICABLE TO ALL CADILLAC VEHICLES FOR LAST SEVERAL YEARS AND OTHER MAKES WITH KEYLESS IGNITION SYSTEMS. THIS HAS HAPPENED BEFORE AND WILL HAPPEN AGAIN IF NOT REMEDIED. I VISITED A POST OFFICE TODAY IN DAYTON AREA. THIS LOCATION HAS SOME SORT OF STRONG FREQUENCY O...
Mileage: 68,000
IN JANUARY, WHILE MY WIFE WAS DRIVING THE CAR WITH CHILDREN IN IT, THE ENGINE SUDDENLY STOPPED. LUCKILY, THE CAR BEHIND ALSO STOPPED AND HELPED HER PUSH THE CAR TO THE SIDE. AFTER A FEW TRIES, THE ENGINE STARTED AGAIN. THIS HAPPENED TWICE BEFORE THE CAR WAS SENT TO THE DEALER FOR REPAIR. THEY SA...
Mileage: 25,540
PASSENGER SIDE HEAD LIGHT HAS ONGOING ELECTRICAL SHORT GOES OUT INDICATES ON THE INFORMATION CENTER THEN WILL RANDOMLY COME BACK ON TOOK IT IN TO THE DEALER NO FIX. ALSO WHEN TURNING TO THE LEFT OR THE RIGHT THERE IS SQUEAKING NOISE FROM THE TIRES AND SUSPENSION IT GETS WORSE WHEN COLD OUT. TO PAY ...
Mileage: 15,000
PASSENGER SIDE HEAD LIGHT HAS ONGOING ELECTRICAL SHORT GOES OUT INDICATES ON THE INFORMATION CENTER THEN WILL RANDOMLY COME BACK ON TOOK IT IN TO THE DEALER NO FIX. ALSO WHEN TURNING TO THE LEFT OR THE RIGHT THERE IS SQUEAKING NOISE FROM THE TIRES AND SUSPENSION IT GETS WORSE WHEN COLD OUT. TO PAY ...
Mileage: 15,000
PASSENGER SIDE HEAD LIGHT HAS ONGOING ELECTRICAL SHORT GOES OUT INDICATES ON THE INFORMATION CENTER THEN WILL RANDOMLY COME BACK ON TOOK IT IN TO THE DEALER NO FIX. ALSO WHEN TURNING TO THE LEFT OR THE RIGHT THERE IS SQUEAKING NOISE FROM THE TIRES AND SUSPENSION IT GETS WORSE WHEN COLD OUT. TO PAY ...
Mileage: 15,000
PASSENGER SIDE HEAD LIGHT HAS ONGOING ELECTRICAL SHORT GOES OUT INDICATES ON THE INFORMATION CENTER THEN WILL RANDOMLY COME BACK ON TOOK IT IN TO THE DEALER NO FIX. ALSO WHEN TURNING TO THE LEFT OR THE RIGHT THERE IS SQUEAKING NOISE FROM THE TIRES AND SUSPENSION IT GETS WORSE WHEN COLD OUT. TO PAY ...
Mileage: 15,000
PASSENGER SIDE HEAD LIGHT HAS ONGOING ELECTRICAL SHORT GOES OUT INDICATES ON THE INFORMATION CENTER THEN WILL RANDOMLY COME BACK ON TOOK IT IN TO THE DEALER NO FIX. ALSO WHEN TURNING TO THE LEFT OR THE RIGHT THERE IS SQUEAKING NOISE FROM THE TIRES AND SUSPENSION IT GETS WORSE WHEN COLD OUT. TO PAY ...
Mileage: 15,000
SRX 4-SPONTANEOUS SHEAR OF RIGHT REAR TIE ROD/BAR WHILE TRAVELING 65 MPH ON MAJOR MULTI-LANE HIGHWAY, DAYLIGHT, DRY WEATHER CONDITIONS. NO BELLS OR WHISTLES. LOST CONTROL OF DIRECTION OF TRAVEL SWERVING BETWEEN LANES AS SPEED SLOWED AND/OR ATTEMPTING TO APPLY BRAKES. NOTED LOUD SQUEALING NOISE A...
Mileage: 31,886
MY NEW CAR WAS TOWED A NUMBER OF 4 TIMES. FIRST TIME CAR WAS ONLY 6 MOS OLD AND HAD 3000 MI ON IT. SECOND AND THIRD TIME HERITAGE CADILLAC SAID THEY WERE WORKING WITH ENGINEERS FROM CADILLAC TO TRY AND REPAIR. 4TH TIME THEY SAID COULDN'T FIX AND CAR WAS NOT SAFE TO DRIVE, COULD GET STRANDED IN IT. ...
Mileage: 3,000
MY NEW CAR WAS TOWED A NUMBER OF 4 TIMES. FIRST TIME CAR WAS ONLY 6 MOS OLD AND HAD 3000 MI ON IT. SECOND AND THIRD TIME HERITAGE CADILLAC SAID THEY WERE WORKING WITH ENGINEERS FROM CADILLAC TO TRY AND REPAIR. 4TH TIME THEY SAID COULDN'T FIX AND CAR WAS NOT SAFE TO DRIVE, COULD GET STRANDED IN IT. ...
Mileage: 3,000
ONE OF FIRST NEW SRXS SOLD IN 2009. STARTED WITH INTERMITTENT FAILURE OF POWER WINDOWS, FOLLOWED BY FAILURE OF NAV/RADIO DISPLAY AND EVENTUALLY REPLACED. THEN ISSUES WITH BACK-UP CAMERA SCREEN WOULD NOT POP UP DURING REVERSE SO COULD NOT SEE OR USE CAMERA. TECHNICIANS UNABLE TO DIAGNOSE PROBLEMS ...
Mileage: 4,000
ONE OF FIRST NEW SRXS SOLD IN 2009. STARTED WITH INTERMITTENT FAILURE OF POWER WINDOWS, FOLLOWED BY FAILURE OF NAV/RADIO DISPLAY AND EVENTUALLY REPLACED. THEN ISSUES WITH BACK-UP CAMERA SCREEN WOULD NOT POP UP DURING REVERSE SO COULD NOT SEE OR USE CAMERA. TECHNICIANS UNABLE TO DIAGNOSE PROBLEMS ...
Mileage: 4,000
REAR POWER DOOR (LIFTGATE) REVERSES WHEN OPENING AND SHUTS BY ITSELF. THIS HAPPENS ABOUT 75% OF THE TIME I OPEN THE DOOR. IT USUALLY REVERSES WHEN 1/4 TO 3/4 OPEN, THEN SHUTS COMPLETELY. RE-OPENING THE DOOR NORMALLY SUCCEEDS WITHOUT A PROBLEM. I WAS HIT ON THE HEAD LAST YEAR BY THIS. THE LOCAL ...
Mileage: 40,000
I WAS REAR-ENDED WHILE I WAS STOPPED IN TRAFFIC. THERE WAS MINOR DAMAGE TO MY REAR BUMPER HOWEVER THIS CAUSED NUMEROUS ISSUES WITH MY CAR IMMEDIATELY THEREAFTER. I EXPERIENCED NUMEROUS ELECTRICAL ISSUES AND THEN IT GOT WORSE. I LOST STEERING, BRAKES AND AND THE ENGINE STALLED. THE CAR BECAME IMMOBIL...
Mileage: 70,000
I WAS REAR-ENDED WHILE I WAS STOPPED IN TRAFFIC. THERE WAS MINOR DAMAGE TO MY REAR BUMPER HOWEVER THIS CAUSED NUMEROUS ISSUES WITH MY CAR IMMEDIATELY THEREAFTER. I EXPERIENCED NUMEROUS ELECTRICAL ISSUES AND THEN IT GOT WORSE. I LOST STEERING, BRAKES AND AND THE ENGINE STALLED. THE CAR BECAME IMMOBIL...
Mileage: 70,000
I WAS REAR-ENDED WHILE I WAS STOPPED IN TRAFFIC. THERE WAS MINOR DAMAGE TO MY REAR BUMPER HOWEVER THIS CAUSED NUMEROUS ISSUES WITH MY CAR IMMEDIATELY THEREAFTER. I EXPERIENCED NUMEROUS ELECTRICAL ISSUES AND THEN IT GOT WORSE. I LOST STEERING, BRAKES AND AND THE ENGINE STALLED. THE CAR BECAME IMMOBIL...
Mileage: 70,000
2010 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO DRIVER SIDE FRAME BLOCKING THE VIEW OF THE ROADWAY WHEN MAKING A LEFT TURN *TGW THE DEALER DID AGREE, THERE WAS A BLIND SPOT. HOWEVER, THERE WAS NO REMEDY. *JB
Mileage: 15,000
THE LOW BEAMS ON THE CAR ARE VERY POOR, EVEN ON A CLEAR NIGHT. IF DRIVING IN THE RAIN IT IS MUCH WORSE. *TR
2010 CADILLAC SRX. CONSUMER STATES WHILE VEHICLE WAS IN PARK, IT ROLLED BACK AND HIT ANOTHER VEHICLE *TGW THE CONSUMER STATED HE READ WHERE A RECALL HAD BEEN ISSUED FOR THE PROBLEM HE EXPERIENCED. THE RECALL STATED THE SHIFTER MAY INACCURATELY INDICATE THE TRANSMISSION IS IN PARK, WHEN IT IS NOT, ...
I PURCHASED MY 2010 SRX (USED) IN OCT 2011 FROM KING ACURA IN BIRMINGHAM, AL. IT HAD 23,000 MILES ON IT AT TIME OF PURCHASE. FROM THE DATE OF PURCHASE I HAVE HAD AN ISSUE WITH A RUBBING NOISE WHEN THE WHEELS ARE TURNED TO THE LEFT OR RIGHT. THE NOISE SEEMS TO BE WORSE WHEN THE VEHICLE IS COLD. I...
I PURCHASED MY 2010 SRX (USED) IN OCT 2011 FROM KING ACURA IN BIRMINGHAM, AL. IT HAD 23,000 MILES ON IT AT TIME OF PURCHASE. FROM THE DATE OF PURCHASE I HAVE HAD AN ISSUE WITH A RUBBING NOISE WHEN THE WHEELS ARE TURNED TO THE LEFT OR RIGHT. THE NOISE SEEMS TO BE WORSE WHEN THE VEHICLE IS COLD. I...
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE REAR DOOR LATCH FAILED AND WOULD SPORADICALLY OPEN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE REAR DOOR LATCH. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE V...
Mileage: 56,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT WAS DRIVING 3 MPH AND ATTEMPTING A LEFT TURN WHEN HE NOTICED THAT THE DRIVER SIDE FRAME WAS BLOCKING THE VIEW OF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MI...
Mileage: 1,000
THE WHOLE CAR IS A SHAME. WIRING HARNESS FELL AND MELTED, LOST BRAKES, COMPUTER WOULDN'T ALLOW CAR TO START, STABILI TRACK, POWER STEERING, RADIATOR ALL FAILED. NO SIDE PANELS INSTALLED IN DOOR JAMS. *TR
Mileage: 75
THE WHOLE CAR IS A SHAME. WIRING HARNESS FELL AND MELTED, LOST BRAKES, COMPUTER WOULDN'T ALLOW CAR TO START, STABILI TRACK, POWER STEERING, RADIATOR ALL FAILED. NO SIDE PANELS INSTALLED IN DOOR JAMS. *TR
Mileage: 75
THE WHOLE CAR IS A SHAME. WIRING HARNESS FELL AND MELTED, LOST BRAKES, COMPUTER WOULDN'T ALLOW CAR TO START, STABILI TRACK, POWER STEERING, RADIATOR ALL FAILED. NO SIDE PANELS INSTALLED IN DOOR JAMS. *TR
Mileage: 75
I BOUGHT MY SRX IN MAY 2011 WITH 2300 MILES ON IT. IN OCTOBER I NOTICED A SQUEAKING COMING FROM THE FRONT END WHEN I MADE TURNS. I TOOK IT TO THE DEALER AND SAID I NEEDED NEW STRUT MOUNTS. WHILE WAITING FOR THE PARTS TO COME IN, ON OCT 25 I WAS DRIVING JUST OFF THE HIGHWAY AND LOST ENGINE POWER. I W...
Mileage: 12,600
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH WHEN HE APPLIED THE BRAKES, THE VEHICLE SURGED FORWARD UNTIL CRASHING INTO ANOTHER VEHICLE. THE CONTACT SUFFERED INJURIES AND WAS UNDERGOING PHYSICAL THERAPY FOR TREATMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT R...
Mileage: 5,700
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH WHEN HE APPLIED THE BRAKES, THE VEHICLE SURGED FORWARD UNTIL CRASHING INTO ANOTHER VEHICLE. THE CONTACT SUFFERED INJURIES AND WAS UNDERGOING PHYSICAL THERAPY FOR TREATMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT R...
Mileage: 5,700
MY WIFE HAS COMPLAINED SEVERAL TIMES OVER THE LAST YEAR ABOUT SUDDEN ACCELERATION BY HER CAR. I DID NOT PAY MUCH ATTENTION UNTIL SHE HIT A CAR IN A PARKING LOT BECAUSE HER CAR JUMPED FORWARD. NO ONE WAS IN THE OTHER CAR AND MY WIFE WAS NOT HURT. IT HAPPENED AGAIN ABOUT A WEEK AGO SO I TOOK IT TO ...
Mileage: 4,000
MY WIFE HAS COMPLAINED SEVERAL TIMES OVER THE LAST YEAR ABOUT SUDDEN ACCELERATION BY HER CAR. I DID NOT PAY MUCH ATTENTION UNTIL SHE HIT A CAR IN A PARKING LOT BECAUSE HER CAR JUMPED FORWARD. NO ONE WAS IN THE OTHER CAR AND MY WIFE WAS NOT HURT. IT HAPPENED AGAIN ABOUT A WEEK AGO SO I TOOK IT TO ...
Mileage: 4,000
MY WIFE HAS COMPLAINED SEVERAL TIMES OVER THE LAST YEAR ABOUT SUDDEN ACCELERATION BY HER CAR. I DID NOT PAY MUCH ATTENTION UNTIL SHE HIT A CAR IN A PARKING LOT BECAUSE HER CAR JUMPED FORWARD. NO ONE WAS IN THE OTHER CAR AND MY WIFE WAS NOT HURT. IT HAPPENED AGAIN ABOUT A WEEK AGO SO I TOOK IT TO ...
Mileage: 4,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE AUTOMATIC HATCHBACK BUTTON WAS TOO SENSITIVE AND TOO EASY TO ACCESS. THE CONTACT EXPRESSED CONCERN OVER THE POSSIBILITY OF THE HATCHBACK DOOR UNEXPECTEDLY CLOSING AS A RESULT. THE CONTACT ALSO STATED THAT THE HATCHBACK DOOR COLLAP...
Mileage: 20,000
MY NAME IS[XXX] AND I REPRESENT[XXX] AND HER FAMILY. SHE LEASED A CADILLAC SRX ON JULY 6, 2010. ON DECEMBER 4, 2010 THE SIDE AIR BAG DEPLOYED INJURING THE DRIVER WITHOUT AN ACCIDENT. THE INSURANCE DETERMINED IT WAS A MANUFACTURER DEFECT. TO DATE, THE MANUFACTURER IS REFUSING TO REPAIR. A RECALL ...
Mileage: 6,923
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WITH THE LOW BEAM HEADLIGHTS IN ACTIVATION HOWEVER, THEY EXHIBITED EXTREMELY POOR LIGHTING. THE HEADLIGHTS FAILED TO ILLUMINATE THE ENTIRE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DID NOT HAV...
Mileage: 100
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS WHILE ATTEMPTING TO PARK WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO TWO PARKED VEHICLES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER ...
Mileage: 4,000
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS WHILE ATTEMPTING TO PARK WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO TWO PARKED VEHICLES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER ...
Mileage: 4,000
CADILLAC SRX TURBO PURCHASED 7/26/10. NOVEMBER 2010 @ 4000 MILES TURBO FAILED TO OPERATE AND POOR ACCELERATION, DEALER WOULD HAVE TO ORDER RECALL PARTS AND WOULD LET ME KNOW WHEN AVAILABLE. TEMPORARY REPAIR TO HOSE MADE. IN MARCH 2011, (@ 6000 MILES) ATTEMPTED TO START COLD ENGINE AND HEARD NOISE, ...
Mileage: 6,000
TL*THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE LIGHTS ON THE INSTRUMENT PANEL SUDDENLY TURNED OFF. THE CONTACT COULD NOT SEE THE FUEL GAUGE, SPEEDOMETER OR THE TACHOMETER. THE CONTACT PULLED OVER, TURNED OFF THE VEHICLE AND RESTARTED IT; THE LIGHTS TURNED ...
Mileage: 16,000
THE 2010 CADILLAC SRX HAS AN ISSUE WHERE A RUBBING NOISE IS HEARD ANYTIME THE VEHICLE IS TURNED TO THE LEFT OR RIGHT. THE ISSUE IS WIDESPREAD WITH MANY SRX OWNERS REPORTING THE SAME ISSUE, AS CAN BE SEEN AT THE WEB SITE OF WWW.CADILLACOWNERS.COM. THE VEHICLE HAS BEEN TO THE DEALERSHIP AND THEY HAV...
Mileage: 7,000
SCRATCHING NOISE FROM FRONT TIRES. I HAVE COMPLAINED SEVERAL TIMES. AT FIRST SERVICE DEPARTMENT CLAIMED NOT TO HEAR IT, NOW THEY ACKNOWLEDGE THE NOISE BUT STATE "IT IS SOMETHING I HAVE TO LIVE WITH". OTHER CUSTOMERS HAVE COMPLAINED BUT THERE IS NOT A FIX, SO UNTIL THE PROBLEM CAN BE IDENTIFIED AN...
Mileage: 20,000
TL*THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING LESS THAN 10 MPH THE AIR BAG DEPLOYED AND THE VEHICLE STALLED. THE DRIVER WAS HIT ON THE SHOULDER AND THE BACK OF THE NECK BY THE AIR BAG. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED HIM THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE V...
Mileage: 6,000
THE CAR STATES "REMOTE NOT DETECTED" EVEN THOUGH THE REMOTE IS IN THE VEHICLE. THIS HAS OCCURRED FOUR TIMES SINCE I BOUGHT THE CAR IN APRIL 2010! ONCE, THE VEHICLE LOST COMPLETE POWER WHEN THIS OCCURRED ON THE THIRD TIME! WHAT WOULD HAVE HAPPENED IF THIS OCCURRED WHILE I WAS DRIVING???? *TR
Mileage: 14,000
THE CAR STATES "REMOTE NOT DETECTED" EVEN THOUGH THE REMOTE IS IN THE VEHICLE. THIS HAS OCCURRED FOUR TIMES SINCE I BOUGHT THE CAR IN APRIL 2010! ONCE, THE VEHICLE LOST COMPLETE POWER WHEN THIS OCCURRED ON THE THIRD TIME! WHAT WOULD HAVE HAPPENED IF THIS OCCURRED WHILE I WAS DRIVING???? *TR
Mileage: 14,000
TL*THE CONTACT OWNS A 2010 CADILLAC SRS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED FOR FORTY FIVE MINUTES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO LOCATE THE FAILURE. THE FAILURE MILEAGE WAS 12,500.
Mileage: 12,500
IF YOU HAVE THE REMOTE IN YOUR POCKET OR PURSE AND YOU BUMP IT WHILE GETTING INTO THE CAR YOU CAN OPEN THE REAR DOOR WITHOUT REALIZING IT. THE REAR DOOR OPENED TWICE WHILE I WAS GETTING IN AND I DIDN'T REALIZE IT HAD OPENED TILL I REACHED MY DESTINATION THE FIRST TIME AND THE SECOND TIME I DIDN'T ...
Mileage: 9,000
IF YOU HAVE THE REMOTE IN YOUR POCKET OR PURSE AND YOU BUMP IT WHILE GETTING INTO THE CAR YOU CAN OPEN THE REAR DOOR WITHOUT REALIZING IT. THE REAR DOOR OPENED TWICE WHILE I WAS GETTING IN AND I DIDN'T REALIZE IT HAD OPENED TILL I REACHED MY DESTINATION THE FIRST TIME AND THE SECOND TIME I DIDN'T ...
Mileage: 9,000
IF YOU HAVE THE REMOTE IN YOUR POCKET OR PURSE AND YOU BUMP IT WHILE GETTING INTO THE CAR YOU CAN OPEN THE REAR DOOR WITHOUT REALIZING IT. THE REAR DOOR OPENED TWICE WHILE I WAS GETTING IN AND I DIDN'T REALIZE IT HAD OPENED TILL I REACHED MY DESTINATION THE FIRST TIME AND THE SECOND TIME I DIDN'T ...
Mileage: 9,000
TL*THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 35 MPH, THE LIGHTS ON THE INSTRUMENT PANEL SUDDENLY TURNED OFF. THE CONTACT DROVE TWO MILES AND THE LIGHTS EXCEPT THE SPEEDOMETER BECAME VISIBLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE INSTRUMENT CLUSTER WAS REPLACED UNDER WARRA...
Mileage: 9,017
TL*THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 35 MPH, THE LIGHTS ON THE INSTRUMENT PANEL SUDDENLY TURNED OFF. THE CONTACT DROVE TWO MILES AND THE LIGHTS EXCEPT THE SPEEDOMETER BECAME VISIBLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE INSTRUMENT CLUSTER WAS REPLACED UNDER WARRA...
Mileage: 9,017
TL*THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE LUGGAGE RACK RUBBER CHROME STRIP ON THE TOP OF THE VEHICLE BECAME LOOSE AND FELL OFF. THE CHROME TRIP MOLDING FELL OFF THE DRIVERS SIDE AND LEFT PASSENGER SIDE WINDOWS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CA...
Mileage: 10,000
FUEL SMELL INSIDE CAR. CADILLAC SRX 2010. *TR
Mileage: 10,000
CAR CAME W/ INFLATER KIT, NO SPARE TIRE. HAD BLOWOUT. TOOK 5 HOURS TO GET TOWED AND FIND NEW TIRE/REPLACE. I HAVE SINCE ORDERED THE SPARE FROM CADILLAC PARTS DEPT FOR $350 INCLUDING JACK AND MOUNTING KIT! EVERYONE SHOULD DO IF YOU TRAVEL FAR FROM HOME........EASY CURE! *TR
Mileage: 2,500
ON TWO SEPARATE OCCASIONS THE FIRST ON MAY 21, THE SECOND ON AUGUST 14, WHILE DRIVING MY 8 MONTH OLD 2010 CADILLAC SRX WITH 8549 MILES ON IT AT SPEED, DASHBOARD LIGHTS GO CRAZY, I GET A STABILITRAK WARNING AND THE CAR AUTOMATICALLY SHIFTS INTO NEUTRAL. THE ONLY WAY TO GET INTO A GEAR TO DRIVE IS TO...
Mileage: 8,549
AUTOMATIC TRANSMISSION ON THE 2010 CADILLAC SRX PERFORMANCE TRIM STICKS IN LOW GEAR WHEN TRYING TO ACCELERATE, LEADING TO INABILITY TO SAFELY MERGE ONTO THE FREEWAY OR EXPRESSWAY. ONCE STUCK, THE ONLY WAY TO 'UNSTICK' IS TO BRING THE CAR TO A COMPLETE STOP (0 MPH), WHEN THE TRANSMISSION SHIFTS DOWN ...
Mileage: 2,500
2010 CADILLAC SRX THE HOOD RELEASE LATCH IS LOCATED ADJACENT TO THE PAD FOR THE LEFT FOOT. THE FOOT IF MOVED CAN POP THE HOOD. THIS HAPPENED FOUR TIMES ONCE AT 65 MPH SENT EMAILS TO CADILLAC NO ANSWER. *TR
Mileage: 5,315
TL* THE CONTACT RENTED A 2010 CADILLAC SRX. WHILE DRIVING AT SPEEDS OF 20 MPH, THE ENGINE STALLED AND THE VEHICLE BEGAN INDEPENDENTLY ROLLING BACKWARDS. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT INFORMED THE RENTAL FACILITY MANAGER OF THE FAILURE. THE VIN WAS UNK...
Mileage: 2,047
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) TO WHOM IT MIGHT CONCERN: I'M A BIG FAN OF CADILLAC CARS. I PURCHASED A BRAND NEW 2010 CADILLAC SRX IN DECEMBER 2010 FROM CREST CARS (CADILLAC AUTHORIZED DEALER) AND THE CAR HAS BEEN RUNNING GOOD, EXCEPT...
Mileage: 1,500
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) TO WHOM IT MIGHT CONCERN: I'M A BIG FAN OF CADILLAC CARS. I PURCHASED A BRAND NEW 2010 CADILLAC SRX IN DECEMBER 2010 FROM CREST CARS (CADILLAC AUTHORIZED DEALER) AND THE CAR HAS BEEN RUNNING GOOD, EXCEPT...
Mileage: 1,500
CADILLAC REFUSES TO ALLOW ME TO ORDER A NEW 2010 SRX WITH A SPARE TIRE. THE CAR COMES STANDARD WITH A CAN OF FIX-A-FLAT TYPE SOLUTION TO FIX YOUR TIRE. HOWEVER IF THE FIX-A-FLAT SOLUTION CANNOT FIX THE HOLE, YOU ARE STRANDED ON THE HIGHWAY UNTIL YOU CAN BUY A NEW TIRE. THE ONLY WAY TO GET A SPARE ...
TL*THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT DID NOT RESPONDED. SHE CALLED THE DEALERSHIP AND A TECHNICIAN CAME OUT AND STARTED THE VEHICLE. THE CONTACT LATER NOTICED THAT THE VEHICLE WAS STILL HAVING START-UP PROBLEMS. SHE SENT LETTERS TO THE MANUFACTUR...
Mileage: 367
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT SPEEDS OF 15 MPH, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY COULD NOT DUPLICATE THE FAILURE. LATER, WHILE ATTEMPTING A LEFT TURN, THE ENGINE STALLED A SECOND TIME. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR DIAGNOS...
Mileage: 8
DRIVING IN A HEAVY RAINSTORM, INCREASED VELOCITY OF WIPERS TO HIGH. THEY FROZE & ALL WARNING LIGHTS ON THE DASH BOARD LIT-UP INDICATING NUMEROUS PROBLEMS SUCH AS ABS, TRACTION CONTROL, ETC. EXTREMELY DANGEROUS DRIVING ON A THREE LANE ROAD AT DUSK WITH NON WIPERS/VISIBILITY. *TR
Mileage: 2,633
I WAS T-BONED ON THE RIGHT SIDE OF THE CAR. I WAS TRAVELING ABOUT 10-15 MPH. THE VEHICLE THAT HIT ME WAS TRAVELING ABOUT 10-15 MPH. UPON IMPACT MY AUTO. A CADILLAC SRX SUV FLIPPED OVER ON ITS LEFT SIDE. IT APPEARED AS THOUGH MY CAR DID NOT SLIDE SIDEWAYS AT ALL FROM THE IMPACT BUT JUST FLIPPED ...
Mileage: 250