2010 CADILLAC SRX Engine Problems

Addendum to Complaint Number 11691294.

The contact owns a 2010 Cadillac SRX. The contact stated while driving approximately 40 MPH, there was smoke coming from the hood of the vehicle, and the vehicle became difficult to maneuver. The contact exited the vehicle and discovered that the engine compartment was on fire. No warning lights were illuminated prior to the fire. The vehicle was occupied during the fire; however, no injuries were sustained, and medical attention was not necessary. The contact stated that a Police and Fire Department report was filed. The vehicle was towed back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 211,000.

Mileage: 211,000

I am not a mechanic so I don’t know what All I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it towed when I got home and looked inside the casing around. The battery had melted with a bunch of wires and tubing that was on top of the battery completely melted everything inside.

Engine locked up. Checked by 2 separate mechanic shops.

The oil burned down from 6 quarts to 1.25 quarts with no leaks and no detection or warning and the engine seized. Needs a new engine, automobile turned off on the road.

The car makes a knocking noise from the engine and in order to drive, you have to hold in the traction control button. I was told that the connecting rod broke and has to be repaired & I believe that should be a recall with the engine.

Hello, I wanted to let you all know that I have a 2010 cadillac srx, to which in the past these type of vehicles had had a transmissions issues, thus recalled...Well the vehicle I own, is doing and having the same transmission problem/issues...and Yet it is not under the Recall list...The Cadillac dealership, has my car and is wanting to open up the transmission and inspect it for almost 2 thousand dollars( i like on a dissability montly income) ..I had this same car diagnosed at 2 different auto shops , whom provided me with the folllowing 2 error codes P076 and p0700, which are the transmision control solenoid and the transmission control module...but back at the cadillac service dealership , here in amarillo tx...they want almos $6000 for a new transmission replacement or half of that for rebuilding the current one...When i strongly believe that my car is part of the same recall , being the same model and same similiar transmission issues

Service rear axle message is displayed on the driver information center. The code indicates AWD has been turned off which can put my safety and or safety of others at risk. Service Bulletin (PI0703B) was issued for numerous 2010 Cadillac SRX, unfortunately the recall wasn't issued for my vehicle (VIN). The service bulletin was for DTC c0407 with symptom code 64, the exact same code that was found with my vehicle.

The contact owns a 2010 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact was unsure whether she had experienced a failure related to the recall. The contact also stated that while driving approximately 45-50 MPH, the check engine warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 115,000. Parts distribution disconnect.

Mileage: 115,000

The contact owns a 2010 Cadillac SRX. The contact stated that there were electrical shortages on the dashboard, the smoke odor was detected while starting the vehicle, water was getting into the liftgate, all the warning lights were illuminated, and the vehicle would hydroplane when it rained. The vehicle was taken to the dealer, and another dealer, Herman Jenkins Motors Inc (2030 W Reelfoot Ave, Union City, TN 38261) on separate occasions for an unknown diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that all of the recalls for the vehicle were repaired. The failure mileage was approximately 98,000. THE CONSUMER STATED THE STABILITRAK AND ABS WARNING LIGHTS WERE ILLUMINATED, AS WELL AS OTHER LIGHTS. THE BRAKES WOULD LOCK UP.

Mileage: 98,000

The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would independently downshift without warning. After a few minutes, the contact would be able to resume normal driving upon restart. The contact called a dealer about the failure and was informed that unless a warning light was illuminated on the instrument panel, they could not diagnose the failure. Recently, the contact stated that while driving out of a parking lot, the vehicle would not shift out of first gear with the check engine warning light illuminated. After, calling her husband for assistance, her husband was able to restart the vehicle and the vehicle resumed normal operation. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.

HEADLIGHTS KEEPS BURNING OUT. REPLACED THEN 2 TIMES SINCE I'VE HAD IT. ENGINE KEEPS GOING OUT. BOUGHT THE CAR FOR $25,000. AND SPENT OVER $5000. ON THE SAME PROBLEM FOR THE TIMING CHAIN ISSUE, TWICE. REPLACED ALL CENTERBEARINGS WITHIN 1 1/2 YEAR. ENGINE LIGHT WON'T GO OFF. STILL CAN'T SEE TO DRIVE AT NIGHT.

Mileage: 121,077

ENGINE LIGHT ON MOST OF THE TIME. TIMING BELT ISSUE ACCORDING TO TEST.

Mileage: 90,000

CAR DOESN'T WANT TO START RIGHT AWAY. ALMOST LIKE IT ISN'T GETTING GAS RIGHT AWAY. HAVE TO PUSH GAS PEDAL TO GET IT TO "REV" UP. WILL IDLE FUNNY WHEN AT STOPS.

Mileage: 110,000

2010 CADILLAC SRX:VEHICLE IDLE ROUGH AND KILLING I GET A ENGINE SHUT OFF MESSAGE AND CODES P0017 POPS UP I TAKE TO DEALERSHIP AND I AM TOLD IT'S MY TIMING CHAIN THAT NEEDS TO BE REPLACE VEHICLE IS STILL IN GREAT CONDITION I GOT AN OIL CHANGE THE DAY BEFORE INCIDENT PURCHASED THE VEHICLE 4 YEARS AGO .I DID RESEARCH AND FOUND THAT I AM NOT THE ONLY PERSON THAT'S HAVING THIS PROBLEM A RECALL NEEDS TO BE DONE ON TIMING CHAIN.IT WILL COST ME 2800 TO FIX VEHICLE IS STILL LIKE NEW BESIDES TIMING CHAIN

Mileage: 156,000

TL* THE CONTACT CALLED ON BEHALF OF A FRIEND WHO OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS ALSO EXPERIENCED WHILE ATTEMPTING TO MOVE FROM A STOP. THE VEHICLE WAS TAKEN TO PETRO CADILLAC 4012 14TH ST, PASCAGOULA, MS 39567 WHERE THE SPARK PLUGS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

WHILE I WAS DRIVING AT A SPEED OF 50 MPH THE REDUCED ENGINE POWER SIGNAL CAME ON AND IT STARTED TO LOSE POWER AND POWERED DOWN TO 18MPH AND WOULD NOT GO ANY FASTER CAUSING ME TO ALMOST GET REAR ENDED, I HAD TOOK IN TO REPAIR SHOP RIGHT AWAY, THEY PUT IT ON THE SCANNER AND TOLD ME THAT I IT WAS A THROTTLE BODY ISSUE SO I GOT THAT FIXED THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON AGAIN SO I TOOK IT BACK AND THEN THEY SAID THE TIMING CHAIN NEEDED TO BE FIXED AND THEN THEY SAID TO LOOK AND SEE IF IT WAS A RECALLED ISSUE BECAUSE WITH ONLY 102,000 MILES I HAD RESEARCHED AND I SEE A LOT OF COMPLAINTS ABOUT THE SAME ISSUE WITH MY SUV AND NO RECALLS, THE SHOP SAID ITS A BIG JOBS AND ITS GOING TO COST OVER 3,000 DOLLARS AND THE CAR IS ONLY WORTH 4500 AT THE PRESENT TIME, ALSO MY STABILITY CONTROL LIGHT STAYS ON THEY I HAD ALREADY GOT THAT FIXED ON AND THE LIGHT WENT OFF BUT NOW IT IS BACK ON THE SHOP SAID IT IS DUE TO THE POOR DESIGN ON CADILLAC'S PART FROM THE SMALL MAGNETIC RING THAT IS ATTACHED TO THE BEARING, I HAVE RESEARCHED THIS ALSO AND I SEE A LOT OF COMPLAINTS ABOUT THIS AND AGAIN NO RECALL, ALSO WHEN STARTING MY SUV ALL MY PANELS DON'T WORK AND IF I POWER DOWN MY WINDOWS IT IS VERY VERY SLOW TO COME BACK UP I HAVE TO SHUT MY CAR OFF AND RESTART IT FOR EVERYTHING TO WORK AGAIN , I HAD RESEARCHED THIS AND A LOT OF COMPLAINTS BUT AGAIN NO RECALL, ALSO THE FRONT HEAD LIGHT ARE CONSTANTLY FOGGING UP AGAIN BAD DESIGN ON CADILLAC I RESEARCHED THIS AND AGAIN A LOT OF COMPLAINT AS WELL, BUT NO RECALLS IT SEEM THAT THE 2010 CADILLAC SRX HAS A LOT OF DEFECT AND NOTHING IS BEING DONE ABOUT IT ALSO THIS STUFF IS VERY DANGERS AND SAFETY ISSUES THAT ARE NOT BEING ADDRESSED AND SOMEBODY IS GOING TO END UP DEAD OR IS THAT WHAT CADILLAC WAITS FOR BEFORE RECALLING, IT COULD OF BEEN VERY BAD FOR ME IF I DID END UP GETTING REAR ENDED I WAS VERY LUCKY.

Mileage: 102,302

THE CHECK ENGINE LIGHT CAME ON, THEN IT WOULD GO OFF, ON AGAIN, OFF AGAIN. THE CODE WAS P000017. THEY SAID THE TIMING CHAIN NEEDED TO BE FIXED. THIS CAUSED A RECALL IN THE 2004-2009 SRXS AND YET I SEE THERE ARE MULTIPLE COMPLAINTS FOR THE SAME THING FOR THE 2010S AND NO RECALL. THERE ARE ONLY 113K MILES ON THIS CAR, THAT'S ABOUT 13K PER YEAR, MAINLY HIGHWAY MILES. THIS SHOULD NOT HAPPEN. CADILLAC DEALER WANTED TO CHARGE ME $3800 WHEN WITHOUT THIS ISSUE, THE CAR IS ONLY WORTH ABOUT $4500. I TRULY THINK THERE SHOULD BE A RECALL FOR THIS ISSUE AS IT SEEMS AROUND THIS MILEAGE, THIS ISSUE HAPPENS BASED ON RESEARCH THAT I DID.

Mileage: 113,000

LOW OCTANE FUEL WAS USED IN THE VEHICLE AND IT IS NOW MAKING A KNOCKING SOUND FROM THE ENGINE, LAGGING ON ACCELERATING, AND HAVING ISSUES STARTING.

I JUST BOUGHT THIS VEHICLE TWO DAYS AGO AND NOW REALIZED IT LOSES POWER WHILE DRIVING (IN-MOTION) AND THEN JUMPS AS IF IT WANTS TO CUT OFF. AT THE TIME, I WAS DRIVING ON A CITY STREET AND AS I TRIED TO ACCELERATE, THE PROBLEM OCCURRED. THIS IS VERY DANGEROUS AND SCARY BECAUSE IT CAN CAUSE A CRASH OR CAUSE OTHER CARS TO REAR-END IT. ALSO, IT SAYS AIRBAG NEEDS SERVICING.

Mileage: 136,300

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE ENGINE DECELERATED AND THE VEHICLE STOPPED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTARTED AND THE CHECK ENGINE AND STABILITRAK INDICATORS ILLUMINATED. THE CONTACT CALLED CREST CADILLAC (2367 S TAMIAMI TRAIL, VENICE, FL 34293, (941) 584-8540), BUT THEY COULD NOT ASSIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,000. *JB

Mileage: 125,000

THE VEHICLE SWITCHES TO STABILITRAC AND ABS AT THE SAME TIME CAUSING THE ENGINE TO NOT SHIFT INTO THE NEXT GEAR. THIS CAUSES THE TRANSMISSION TO BE OVER RAM AND I HAVE TO STOP THE VEHICLE COMPLETELY AND PUT IT INTO SPORT MODE AND MANUALLY SHIFT THE GEARS IN ORDER FOR IT TO SHIFT GEARS. THE VEHICLE IS IN MOTION AT THE TIME OF TRANSMISSION NOT SHIFTING CORRECTLY INTO THE NEXT RPM.

Mileage: 120,000

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT, IT HESITATED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEN BATCHELOR CADILLAC (11001 I-10, SAN ANTONIO, TX 78230, (210) 690-0700) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED A SECOND TIME. THE CONTACT MENTIONED THAT THE TIMING CHAIN WAS PREVIOUSLY REPLACED AT 99,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO SUBMIT A COMPLAINT. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO MAKE AN ABNORMAL NOISE AND THE SERVICE REAR AXLE AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RIZZA CADILLAC BUICK GMC (LOCATED AT 8425 159TH ST, TINLEY PARK, IL 60487, (708) 429-6600) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY STATED THAT THEY REPAIRED THE VEHICLE AND REPLACED THE OIL ON THE REAR AXLE. THE CONTACT STATED THAT THE VEHICLE STILL MADE AN ABNORMAL NOISE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 107,000. *TR VEHICLE HEADLIGHT PASSENGER SIDE HAD TO BE REPLACED COST $1,300 KNOWN RECALL. RECALLS WERE NOT ALLOWED BUT ARE KNOWN ISSUES WITH THE 2010 SRX TOTAL EXPENSES. CATALYTIC CONVERTER KNOWN RECALL 8,600 C AN PROVIDE RECEIPTS.*JB

Mileage: 107,000

TIMING CHAIN!!!! ONLY HAD THIS TRUCK UNDER 2 YEARS 2010 CADILLAC SRX I GO TO THE MECHANIC SHOP HE TELLS ME IT'S A CRANK SHAFT SENSOR HE FIXES IT ENGINE LIGHT STILL ON HE DOES SOME MORE CHECKING THEN BOOM!!! IT'S THE TIMING CHAIN WHEN BIG THINGS LIKE THIS GO WRONG IT SHOULD DEFINITELY NOT BE OUT OF THE PURCHASERS POCKET IT SHOULD BE OUT OF THE MANUFACTURERS POCKET THIS IS RIDICULOUS ESPECIALLY WHEN YOUR STILL PAYING ON THE VEHICLE I'LL NEVER IN MY LIFE OWN A CADILLAC AGAIN OR ANYTHING MADE BY THIS COMPANY

ABOUT A YEAR OR SO AGO WHILE EXITING OFF THE HIGHWAY MY CAR STARTED LOSING POWERED AND WHILE FOOT ON GAS PEDAL, GAS PEDAL STOPPED WORKING AND MERGED TO THE SIDE OF THE ROAD BEFORE SHUTTING OFF COMPLETELY, CALLED TOW TRUCK AND EVER SINCE MY CAR LOSES POWER WHEN DRIVING PUT THE CAR IN SHOP AND THEY SAY IT'S THE TIME CHAIN/ TIME CHANGE GAZER!

Mileage: 80,000

PURCHASED 11/16 WITH 62K MILES, 12/16 REPLACED HIGH PRESSURE STEERING LINE, 5/18 REPLACED ALL TIMING CHAINS, 1/19 REPLACED STEERING COOLER. 2-WEEKS LATER LOWER END ROD KNOCK-CONNECTING ROD BEARING(S) BAD. NO WARNING, NO SOUNDS AND THE OIL WAS CHANGED SAME TIME AS STEERING COOLER REPLACED. NO NOTICE OF SHAVINGS IN OIL. OIL HAS BEEN CHANGED EVERY 3-5000 MILES. ALL SERVICE PERFORMED AT CADILLAC DEALERSHIP. $8999 TO REPLACE ENGINE. KBB CAR TRADE IN VALUE $7300, NOW $1000 FROM DEALERSHIP. AT 60 I'VE OWNED A LOT OF AUTOMOBILES, SEVERAL CADILLAC'S AMONG THEM AND TAKE EXCELLENT CARE OF THEM. I HAVE A PICKUP WITH 243K JUST TO SHOW HOW WELL I TAKE CARE OF THEM. THIS OUT OF THE BLUE BLOWN CONNECTING ROD BEARINGS IS HIGHLY SUSPECT. ESPECIALLY JUST HAVING HAD THE DEALER PERFORM AN OIL CHANGE. IF THE BEARINGS WERE GOING BAD THERE WOULD HAVE BEEN SHAVINGS IN THE OIL, AND WOULD HAVE BEEN OBVIOUS. SIDE NOTE. WHEN I CHECKED THE CODES BEFORE BEING TOWED TO THE DEALERSHIP IT HAD A P0017 CRANKSHAFT SENSOR. SAME CODE WHEN I HAD TO REPLACE THE TIMING CHAINS.

Mileage: 102,000

MY 2010 CADILLAC SRX4 WITH 110,000 MILES JUST HAD THE CHECK ENGINE LIGHT COME ILLUMINATE. AS I PULLED OUT OF MY DRIVEWAY ON TO A CITY STREET THE NEXT MORNING TO GO TO THE GM DEALERSHIP TO HAVE THE CAR SCANNED, THE VEHICLE WOULD ONLY TRAVEL AT 10 MPH. I WAS ALMOST REAR ENDED BY THE VEHICLE COMING BEHIND ME. I PULLED OFF THE ROAD, WAITED FOR TRAFFIC TO CLEAR AND TOOK OFF SLOWLY. AFTER TRAVELING ABOUT 200 FEET, THE VEHICLE BEGAN TO OPERATE AS NORMAL. HOWEVER, THE SAME SCENARIO OCCURRED AT THE NEXT STOPLIGHT. I HAD THE CAR SCANNED AND THE CODE CAME UP AS P000017. I WAS INFORMED THAT THE TIMING CHAIN WOULD NEED TO BE REPLACED. THE ESTIMATED PRICE TO REPAIR MY CAR WOULD BE $ 2,200. 00. I HAVE BEEN TO NUMEROUS SITES AND FORUMS AND DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THESE ENGINES. GM ACKNOWLEDGE THIS PROBLEM WITH THE PREVIOUS GENERATION SRX MODEL BUT HAS YET TO ACKNOWLEDGE THE PROBLEM WITH 2010 MODEL YEAR VEHICLES. GM'S CUSTOMER SERVICE TEAM SIMPLY STATES THAT GM IS SORRY AND SAYS THAT YOU ARE WELCOME TO REGISTER A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THEY OFFERED AND ASSIGNED A CASE NUMBER TO MYSELF WHICH BASICALLY ACKNOWLEDGED THAT I CALLED GM. HOW MANY MORE GM AUTOMOBILES DO YOU THINK I WILL PURCHASE?

Mileage: 110,000

TWO INCIDENTS THAT ENDANGERED MY LIFE AS WELL AS OTHERS. VEHICLE WITH 26,000 MILES DRIVING ON INTERSTATE AT 65 TO 70 MPH ALL OF A SUDDEN VEHICLE STOPS COMPUTER SAYS ENGINE POWER REDUCED TRAFFIC BEHIND WAS LUCKY ABLE TO AVOID HITTING ME. SECOND INCIDENT LAST WEEK ON INTERSTATE TRAFFIC ALL STOPPED DUE TO CONSTRUCTION I HAVE LITTLE TO NO BRAKES FORTUNATELY I WAS ABLE TO SWERVE OFF TO MY RIGHT SITUATION VERY VERY DANGEROUS.

Mileage: 47,000

AT 96,126, THE SERVICE ENGINE LIGHT CAME ON. TOOK TO CADILLAC DEALER AND WAS TOLD THAT CODE P0017 CAME UP AND THAT THE TIMING CHAIN NEEDED TO BE REPLACED. HAD THE TIMING CHAIN REPLACED. AT 122,962, THE SERVICE ENGINE LIGHT CAME ON. TOOK BACK TO SAME CADILLAC DEALER AND WAS TOLD THE CODE P0017 CAME UP AGAIN AND THAT THE TIMING CHAIN WOULD HAVE TO BE REPLACED ONCE AGAIN AFTER ONLY 26,836 MILES ON THE FIRST REPLACED TIMING CHAIN.

Mileage: 122,962

MY SERVICE LIGHT CAME ON AND THE DEALER SAID ITS CODE IS POO17. THE INFORMED ME THEIR MIGHT BE A RECALL SO I AM CHECKING TO SEE HE SAID CADILLAC DID HAVE ONE FOR 2004-2009

Mileage: 93,000

BOUGHT VEHICLE USED FROM SOUTHFIELD QUALITY CARS DETROIT IN OCT 2017 AT 96673 MILES. AT 100,000 MILES CHECK ENGINE LIGHT HAS COME ON AND A CODE SCANNER OBD2 USED HAS REPORTED A P0017 CODE THAT TRANSLATES TO ONE OF THREE THINGS. 1. OIL DRAIN TUBE INTERIOR ENGINE BLOCKED 2. SENSORS 3 TIMING CHAIN. HAVE DONE ENGINE FLUSH, RESET CODE, CODE CAME BACK ON NEXT DAY SAME CODE P0017. WHY IS THERE NO GM RECALL ON THIS VEHICLE? TOOK TO A REPAIR SHOP, THEY REPLACED SENSORS, CODE CAME BACK ON IN A WEEK. PRESENT MILEAGE 106353. GM DEALERS WANT $2900 TO FIX. MY WARRANTY ISSUED BY DEALER IS A GWC WARRANTY. THEY WILL NOT FIX/TAKE ENGINE APART TO LOOK AT TIMING CHAIN UNLESS SOMETHING BREAKS. IF TIMING CHAIN BREAKS THERE GOES MY MOTOR. THIS IS SUPPOSED TO BE A GM FLAGSHIP VEHICLE? HELP!

Mileage: 100,000

RAKATA RECALL. I WAS DRIVING ON INTERSTATE. CAR SHIFTED DOWN AND WOULD NOT SHIFT TO HIGHER GEAR FOR SPEED TRAVELING CAUSING 8000 RPM THAT RESULTED IN ENGINE BLOW. SMOKE EVERYWHERE. CAR WAS TOWED. I NEED A NEW ENGINE DUE TO TRANSMISSION SHIFTING DOWN PLUS WHATEVER HAPPENED WITH TRANSMISSION

Mileage: 88,000

THE CHECK ENGINE LIGHT CAME ON MY 2010 CADILLAC SRX. I TOOK IT IN FOR TO BE CHECKED OUT AND WAS TOLD THE CODE CAME UP P000017 AND THAT THE TIMING CHAIN WOULD HAVE TO BE REPLACED. PRICE TO REPLACE WOULD BE $1800.00.

Mileage: 104,000

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE ASSOCIATED WITH THE ENGINE ASSEMBLY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BELT AND TIMING CHAIN COULD FRACTURE AND CAUSE CATASTROPHIC ENGINE FAILURE. THE DEALER HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT *TR

THE TIMING CHAIN LOOSENS AND CAUSES THE ENGINE TO FAIL. AVERAGE COST OF THIS REPAIR IS $2,100 AT 88,000 MILES. THIS IS A KNOWN ISSUE FOR THIS ENGINE AND PREVIOUS YEARS WERE RECALLED FOR THE SAME ISSUE.

Mileage: 110,000

MY TRANSMISSION FAILED WHEN A RADIATOR HOSE CAME OFF AND MY WARRANTY EXPIRED BY 3000 MILES BUT I STILL HAVE IT TILL DEC.2018. THIS HAPPEN TO ME THURSDAY NOV..9,2017. HAD MY SUV AT GOLD COASTING OAKHURST WHERE I PURCHASED IT THEY PUT HOSE BACK ON,BUT THEY DO NOT WANT TO COVER TRANSMISSION PROBLEM

Mileage: 8,999

FRONT SUSPENSION REQUIRED REPLACEMENT DUE TO EXCESSIVE WEAR ON THE CONTROL ARMS. CODE P0017 GENERATED BY COMPUTER INDICATING NEED TO REPLACE TIMING CHAIN. VEHICLE CURRENTLY AT 90,000 MILES

Mileage: 90,000

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE TIMING CHAIN FAILED AND DETACHED FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO JERK BACK AND FORTH FROM THE REAR WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE "SERVICE REAR AXLE" WARNING INDICATOR ILLUMINATED. RYAN CHEVROLET, LOCATED AT 1800 SOUTH BROADWAY, MINOT, NORTH DAKOTA 58701, DIAGNOSED THAT THE REAR AXLE AND THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 87,100.

Mileage: 87,100

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHOOK SEVERELY. THE DEALER DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 02/14/17*LJ THE CONSUMER STATED THE POWER TRAIN FAILED AND HAD TO BE REPLACED. UPDATED 02/15/17

Mileage: 90,000

I WAS IN A MINOR COLLISION. RAN INTO THE BACK OF SOMEONE. MY AIRBAGS DIDN'T DEPLOY AND MY ENGINE IMMEDIATELY CAUGHT ON FIRE AND IN A FEW MINUTES MY WHOLE CARE WAS ON FIRE AND DESTROYED. THERE WAS NO KNOWN REASON HOW OR WHY THE FIRE STARTED.

Mileage: 40,000

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE ENDURED EXCESSIVE OIL CONSUMPTION IN BETWEEN OIL CHANGES. ALSO, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 01/10/17*LJ UPDATED 01/25/17.*JB

Mileage: 90,000

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

Mileage: 74,000

SERVICE ENGINE LITE ON, CRANKSHAFT SENSOR, CAMSHAFT SENSOR.

Mileage: 89,567

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. AS THE FAILURE PROGRESSED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WEEKS LATER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE MISFIRED, BUT A REPAIR COULD NOT BE PERFORMED UNTIL THE ENGINE WAS INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

I TOOK MY 2010 SRX INTO DEALERSHIP DUE TO A LOUD ROARING NOISE AND VIBRATION IN THE VEHICLE AT 50-60 MPH. DEALERSHIP ADVISED THAT TIRES NEEDED TO BE REPLACED AND VEHICLE ALIGNED. TIRES HAD LESS THAN 30,000 MILES ON THEM. ALL TIRES WERE REPLACED AND VEHICLE ALIGNED ($1000.00+). APPROXIMATELY 2 - 3 WEEKS LATER, I NOTICED A LOSS OF POWER IN THE VEHICLE WHEN TRYING TO ACCELERATE. ADDITIONALLY, WHILE STOPPED AT A STOP SIGN OR LIGHT, VEHICLE SPUTTERED AND SHOOK LIKE IT WAS GOING TO DIE. THIS HAPPENED ON SEVERAL DIFFERENT OCCASIONS. STABILITY TRAC LIGHT COME ON DURING THIS TIME BUT THEN WENT OUT. 05.01.15, THE VEHICLE COMPLETELY LOST ALL POWER TO ACCELERATE OVER 40 MPH AND HAS AN AWFUL ROARING NOISE. 05.05.15, THE VEHICLE WAS TOWED TO THE DEALERSHIP & IS CURRENTLY THERE. RECEIVED CALL FROM DEALERSHIP THAT THE WHEEL HUB BEARINGS NEED TO BE REPLACED @ $1,100.00+. I AM NOT HAPPY WITH THIS SOLUTION & DO NOT BELIEVE IS WILL FIX THE CURRENT ISSUES WITH MY VEHICLE, AS I SHOULD NOT BE HAVING A BEARING ISSUE @ 70K MILES. I NOW BELIEVE THAT SOMETHING MORE WAS WRONG TO HAVE CAUSED MY TIRES TO HAVE WORN SO QUICKLY AND POORLY. FURTHER, THERE IS MOISTURE BUILDUP IN BOTH OF MY HEADLAMPS THAT I PREDICT WILL CAUSE PROBLEMS AFTER READING PREVIOUS CONSUMER COMPLAINTS WITHOUT GMS ACKNOWLEDGEMENT. *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 65 MPH, THE ENGINE STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,391.

Mileage: 66,391

WHEN I TURN THE CAR OFF THE FAN WILL CONTINUE TO RUN. I HAVE TO EITHER UNDO THE BATTERY OR TAKE THE FAN FUSE OUT. I TOOK IT IN AND NO ONE CAN TELL ME WHY IT WILL NOT TURN OFF WHEN THE CAR IS OFF. *TR

Mileage: 70,000

IN JANUARY, WHILE MY WIFE WAS DRIVING THE CAR WITH CHILDREN IN IT, THE ENGINE SUDDENLY STOPPED. LUCKILY, THE CAR BEHIND ALSO STOPPED AND HELPED HER PUSH THE CAR TO THE SIDE. AFTER A FEW TRIES, THE ENGINE STARTED AGAIN. THIS HAPPENED TWICE BEFORE THE CAR WAS SENT TO THE DEALER FOR REPAIR. THEY SAID TRANSMISSION WAS THE PROBLEM AND HAS BEEN FIXED. LAST SUNDAY, WHILE I WAS DRIVING ON A FREEWAY AT 65 MPH, THE ENGINE SUDDENLY STOPPED AGAIN. I HAD A HARD TIME STEERING THE WHEEL BUT WAS FORTUNATE ENOUGH TO CROSS LANES AND COME TO A STOP ON A FREEWAY. THE CAR IS IN THE DEALER FOR REPAIR BUT CADILLAC JUST ADVISED THAT THEY CANNOT GUARANTEE WHETHER THE CAR WILL STOP AGAIN IN THE FUTURE. THE GUARANTEE SHOULD COME FROM THE DEALERSHIP NOT CADILLAC AND SINCE I OWN IT, I SHOULD MAKE A DECISION TO DRIVE IT OR NOT. IS THIS CAR SAFE TO DRIVE SINCE MY SON WAS IN SUCH PANIC WHEN IT HAPPENED ON THE FREEWAY ? JUST SO LUCKY IT WAS EARLY MORNING WITH NOT MUCH TRAFFIC. *TR

Mileage: 25,540

PASSENGER SIDE HEAD LIGHT HAS ONGOING ELECTRICAL SHORT GOES OUT INDICATES ON THE INFORMATION CENTER THEN WILL RANDOMLY COME BACK ON TOOK IT IN TO THE DEALER NO FIX. ALSO WHEN TURNING TO THE LEFT OR THE RIGHT THERE IS SQUEAKING NOISE FROM THE TIRES AND SUSPENSION IT GETS WORSE WHEN COLD OUT. TO PAY 55,000.00 FOR A CAR AND HAVE ONGOING ISSUES. IT ALSO GOT NEW HEAD GASKETS AT 51,000 MILES AND A NEW TRANSMISSION AT 43,000 BECAUSE IT WOULDN'T GO IN TO REVERSE ONE AFTERNOON. HAD TO BE TOWED TO A DEALER WAS REPLACED UNDER WARRANTY. *TR

Mileage: 15,000

MY NEW CAR WAS TOWED A NUMBER OF 4 TIMES. FIRST TIME CAR WAS ONLY 6 MOS OLD AND HAD 3000 MI ON IT. SECOND AND THIRD TIME HERITAGE CADILLAC SAID THEY WERE WORKING WITH ENGINEERS FROM CADILLAC TO TRY AND REPAIR. 4TH TIME THEY SAID COULDN'T FIX AND CAR WAS NOT SAFE TO DRIVE, COULD GET STRANDED IN IT. MAY OR JUNE 2011. JAN 2012, JULY 2011, MAY 2012 FAILURE TO START/TOWED IN . *TR

Mileage: 3,000