2010 CADILLAC SRX Unknown Or Other Problems

Problem: My 2010 Cadillac SRX with 87,000 miles been having issues with downshifting , my vehicle would not shift to second or higher gear while driving and makes it very unsafe on the road. When this occurs I would try to pull over safely to park. My SRX would be drivable if shifted to park and then shift to drive or if i turn off the vehicle and re-start. I have been back and forth going to my mechanic( s). I was told possible TCM issues but no definite diagnosis. I have been reading a lot of 2010 SRX owners on Cadillac forums with exact similar issues and decided on making this official to report to NHTSA hoping it would open an investigation and figure out the defect on this type vehicle. My vehicle issue or problem started to become symptomatic around year 2021 and my SRX has around 63,000 miles on it. I keep up with the regular scheduled maintenance and upkeep, The SRX looks like new and would like to keep it longer as the rest of the vehicle is kept it's appearance and other parts well. I have reported this issue directly to the main contact number @Cadillac company and they told me my vehicle VIN is not included on the safety recall with shifting issues and offered me a $100.00 for repair coupon instead for future repairs. i have spent thousands of dollars fixing the unidentifiable issue whenever the engine light comes on and throws out a code but my downshifting problem continues.

I am not a mechanic so I don’t know what All I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it towed when I got home and looked inside the casing around. The battery had melted with a bunch of wires and tubing that was on top of the battery completely melted everything inside.

The manufacturer is procrastinate to fix this life threatening dangerous recall and has been giving me an endless appointments to fix it and each time after I wait for the appointment they call to reschedule. The next statement is the recall details as per NHTSA website: Manufacturer Recall NumberN212340980 NHTSA Recall Number21V473 Recall StatusRecall Incomplete Summary General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2010 to 2016 model year Cadillac SRX and 2011 to 2012 Saab 9-4x vehicles. These vehicles may have received improper service requiring adjustment of a rear suspension toe link. In rare cases, dealers or independent repair shops may not have followed GM’s published procedures for torquing the jam nut in the toe link adjusters to the proper specification. A loose toe link can cause the vehicle to sway or wander at highway speeds or allow water or other corrosive elements to enter the threads within the adjuster. If a toe link is improperly adjusted, corrosion combined with vehicle motion may eventually cause the threads within the link to wear and loosen. In very rare cases with continued use, the link could separate. Separation while the vehicle is being driven increases the risk of a crash. Safety Risk If a toe link is improperly adjusted, corrosion combined with vehicle motion may eventually cause the threads within the link to wear and loosen. In very rare cases with continued use, the link could separate. Separation while the vehicle is being driven increases the risk of a crash.

Our 2010 Cadillac SRX almost caused an accident. While climbing a hill reduced engine power warning on dash came on and suddenly engine power reduced so much car started rolling backwards into cars behind us.

Hello, I wanted to let you all know that I have a 2010 cadillac srx, to which in the past these type of vehicles had had a transmissions issues, thus recalled...Well the vehicle I own, is doing and having the same transmission problem/issues...and Yet it is not under the Recall list...The Cadillac dealership, has my car and is wanting to open up the transmission and inspect it for almost 2 thousand dollars( i like on a dissability montly income) ..I had this same car diagnosed at 2 different auto shops , whom provided me with the folllowing 2 error codes P076 and p0700, which are the transmision control solenoid and the transmission control module...but back at the cadillac service dealership , here in amarillo tx...they want almos $6000 for a new transmission replacement or half of that for rebuilding the current one...When i strongly believe that my car is part of the same recall , being the same model and same similiar transmission issues

2010 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO NHTA SAFETY RECALL. CONSUMER WOULD LIKE TO KNOW WHEN PARTS WILL BE AVAILABLE TO PERFORM REPAIRS.

THE REAR LIFT GATE OPENS RANDOMLY. PARKED IN THE GARAGE, IT OPENS. OUT SHOPPING PARKED IN A LOT AND RETURN TO CAR AND IT'S OPEN. PARKED IN DRIVEWAY, IT OPENS. IT HAPPENS WHENEVER AND WHEREVER. WHEN I NOTICE THE LIFT GATE HAS OPENED, I CLOSE IT AND CHECK IT 20 MINUTES LATER ONLY TO FIND IT OPEN AGAIN.

Mileage: 85,000

WHILE DRIVING MY SRX THROUGH DOWNTOWN AREA, I WAS ATTEMPTING TO MAKE A TURN AND IT SUDDENLY WOULDN'T STEER IN THE DIRECTION I WANTED IT TO AND WHEN I ATTEMPTED TO HIT THE BRAKES IT DIVED DIRECTLY INTO A BRICK WALL AND ALL FOUR AIRBAGS DEPLOYED AND CAR WAS DECLARED AS TOTAL LOSS.

Mileage: 100

I WAS ON AN INCLINE (DRIVEWAY) AT A RESTAURANT WHEN MY VEHICLE ROLLED BACKWARDS WHILE IN DRIVE ALMOST HITTING THE VEHICLE BEHIND ME. I NOTICED IT DOING THE SAME THING IN DRIVEWAYS WITH A SLOPE AND APPROACHING LIGHTS WITH HILLS. WHEN PRESSING ON THE BRAKE PEDAL ON A SLOPE, SUCH AS A HIGHWAY RAMP THE TRUCK ROLL BACKWARDS WHEN RELEASING THE BRAKE PEDAL. THIS IS VERY DANGEROUS AND SCARY AT THE SAME TIME. I HAVE HEARD OF OTHER PEOPLE SAYING THEIR VEHICLE WITH THIS MAKE AND MODEL DOING THE SAME THING. DURING THE RESTAURANT INCIDENT THE PEOPLE BEHIND ME WAS SO IRATE THINKING I WAS JUST BACKING UP ON THEM. IT REMINDED ME OF HAVING A VEHICLE WITH A STICK SHIFT WHEN REMOVING YOUR FEET OFF OF THE BRAKE TO PRESS ON THE GAS AND IT GOING IN REVERSE INSTEAD OF GOING FORWARDS.

Mileage: 67,000

(1) REAR HATCH CANNOT BE OPENED MANUALLY, SENSOR SHORTED OUT DUE TO DESIGN FLAW ALLOWING WATER TO COME IN CONTACT WITH SENSOR. THIS IS A SAFETY ISSUE IN THE EVENT OF A FIRE.NO WAY TO EXIT THE VEHICLE FROM THE REAR. NO SAFETY RELEASE. (2) HEADLIGHTS POOR DESIGN , CONDENSATION BEHIND FRONT HEADLIGHTS MAKING IT IMPOSSIBLE TO SEE AT NIGHT. (3) SUNROOF DRAIN LINE TOO SHORT, DESIGN ISSUE. WATER COLLECTS FROM ROOF DRAIN AND LEAKS INTO PASSENGER FLOOR. WHEN THIS LINE BECOMES DISLODGED. DRAIN LINE IS ABOUT 2 INCHES TOO SHORT. CADILLAC KNOWS ABOUT THE PROBLEM BUT WILL DO NOTHING TO FIX IT. AGAIN ANOTHER $1000.00. THE FRONT DASH DASH NEEDS TO BE REMOVED TO FIX THIS. CADILLAC IS AWARE OF ALL THESE ISSUES AND REFUSES TO MAKE CORRECTIONS, THESE ARE ALL COMMON PROBLEMS NOT JUST MY VEHICLE BUT EVERY OTHER SRX FROM 2010 TO 2015. I'VE BEEN TO THE DEALER ON NUMEROUS OCCASION AND ALL I'VE GOTTEN WAS IT WILL COST X AMOUNT OF DOLLARS TO FIX IT. THEY RECENTLY SENT OUT A REPAIR FORM FOR THE HEADLIGHT ISSUE , BUT REQUIRE YOU TO PAY UP FRONT AND HOPEFULLY YOU'LL GET YOUR MONEY REIMBURSED AFTER FILLING OUT MULTIPLE FORMS.

Mileage: 50,000

11057 RECALL. AC COMPRESSOR NOT WORKING

WHEN I'M DRIVING IT AUTOMATICALLY SWITCHES TO ANOTHER GEAR . THEN IT FEELS LIKE IT'S HOLDING BACK. AS I CONTINUE TO ACCELERATE IT GETS LOUDER AND LOUDER SOUNDING LIKE A GO CART. IT WILL NOT GO FASTER THAN 60 MPH WHEN IT GETS INTO THIS ODD MODE. TO TEMPORARILY FIX THE PROBLEM I HAVE TO PULL OVER AND PUT IT INTO PARK AND THEN DRIVE AGAIN BUT A MINUTE OR TWO GOES BY AND IT DOES IT AGAIN. WHEN I'M GOING ABOUT 70 MPH ON THE HIGHWAY IT WILL NOT DO IT. IT ONLY HAPPENEDS WHEN I'M SLOWING DOWN OR SPEEDING UP NORMALLY AT STOP SIGNS AND THINGS. I HADN'T HAD THIS CAR VERY LONG, I BOUGHT IT FROM SOMEONE OFF OF FACEBOOK AND HE CLAIMS THAT'S NEVER HAPPENED TO HIM! I DON'T BELIEVE THAT THOUGH!

WHILE DRIVING MY CAR LOSES THE POWER TO ACCELERATE WHEN TRAVELING 5 MILES PER HOUR TO GO FASTER, THE RPM'S GO UP BUT THE CAR DO NOT ACCELERATE. IN MY RESEARCH THIS IS HAPPENING TO A LOT OF CARS.

Mileage: 111,000

I TOOK MY 2010 CADILLAC SRX IN FOR AN INSPECTION TO RENRW MY REGISRTATION AND WAS TOLD THAT BE CAUSE OF THE ENGINE LIGHT BEING ON IT WAS AN AUTOMATIC FAIL. I WAS SURPRISED BECAUSE I HAD PREVIOUSLY TAKEN IT THE DEALERSHIP THAT HAD GIVEN ME THIS LINE, ALTHOUGH YOUR ENGINE LIGHT IS ON, THERE IS NOTHING WRONG WITH YOUR VEHICLE, ITS PROBALLY JUST A LOSE WIRE, NEVERMIND THAT HE NEVER TOLD ME IF IT COMES BACK ON I WOULD NOT PASS IN SPECTION. SO WHEN I TAKE IT BACK TO THE DEALER, I GET A WHOLE OTHER STORY FROM WHAT THE MECHANIC, HE TOLD ME, WITH OUT TELLING ME HE COULD NOT TOUCH BECAUSE IT WAS A DEFECTIVE MANUFACTURED FLAW. THE WIRING TO THE E-VAP SYSTEM IS EXPOSED TO THE ENVIORNMENT. NHTSA, PLEASE HELP ME FIGURE OUT WHAT IS GOING ON WITH THIS VEHICLE, I REALLY FEEL UNSAFE AND BELIEVE THAT IT IS ONLY BY THE GRACE OF GOD THAT I HAVE NOT BEEN HARMED BYTHHIS VEHICLE OT HARMED OTHERS. ONLY NOW IT IS AT THE DEALERSHIP, WAITING FOR ME TO SIGN OFF ON $3000, 00 WORTH OF REPAIRS, OF WHICH 75% HAS NOTHING TO DO WITH THE ENGINE LIGHT BEING ON. OH, BEFORE I FORGET I WAS TOLD BY THE DEALERSHIP THEY ONLY KNEW OF A COUPLE OF RECALLS ON MY VEHICLE, ONE HAD TO DO WITH THE TIGHTENING OF THE TORQUE, BUT I WENT ONLINE AND I FOUND OVER A DOZEN RECALLS FOR MY VIN. PLEASE NHTSA, I HOPE YOU HAVE SOME GOOD NEWS FOR ME, BECAUSE I FEEL LIKE A STATISTIC WAITING TO HAPPEN, BUT THIS IS THE THING EVERYONE KNEW ABOUT THE POTENTIAL FOR ALARM, BUT NO ONE WOULD SAY ANYTHING, EVEN WHEN ASKED. ATTN: PLS. CARE

Mileage: 68,000

THE BEARINGS ON TWO OF THE TIRES THE EMISSIONS IS GIVING ME TROUBLE I TOOK IT TO A MECHANIC WHO CHANGED EVERYTHING CAR WILL NOT PASS INSPECTION

TAILGATE WILL NOT STAY UP. IF IT WOULD HAVE HIT MY WIFE, IT WOULD BEEN A DISASTER. FORTUNATELY, SHE GOT OUT OF THE WAY IN TIME. THE CAR WAS STATIONARY WHEN MY WIFE TRIED TO OPEN THE TAILGATE. TAILGATE WILL NOT STAY UP.

Mileage: 57,000

PARKED. LESS THAN 100 DEGREES OUTSIDE. NO LOUD MUSIC SYSTEM. ALL OF A SUDDEN THERE WAS LOUD POP. MY PANORAMIC SUNROOF HAS SHATTERED AND PIECES OF IT FELL ON MY 3-YEAR-OLD.

Mileage: 100,000

I OPENED THE POWER TAILGATE WITH MY REMOTE CONTROL AND REACHED INTO THE CAR TO GET SOME ITEMS OUT OF THE BACK. INSTEAD OF STAYING IN THE UP POSITION, THE TAILGATE CAME DOWN ABOUT 12 INCHES AND THEN BACK UP AND THEN HEADED DOWNWARD ONTO MY BACK. I AM 6 FOOT, THREE INCHES AND HAD ALL I COULD DO TO KEEP IT FROM CRUSHING ME. I MANAGED TO DUCK AND PULL OUT BEFORE IT SLAMMED DOWN. IF IT WOULD HAVE BEEN MY MUCH SMALLER WIFE, SHE VERY WELL COULD HAVE BEEN INJURED. I WAS PARKED AND IN A PARKING LOT. SINCE THEN, I HAVE TRIED IT SEVERAL TIMES AND IT CONTINUES TO DO THE SAME THING RENDERING IT TOTALLY USELESS.

Mileage: 118,000

I HAVE ONLY 16,000 MILES ON MY VEHICLE AND HARDLY USE IT. WHEN I WAS DRIVING THE VEHICLE, THE RIGHT SIDE OF THE SUNSHADE WHICH COVERS THE SUNROOF FELL ON ME AND MY PASSENGER STARTELING US AND ALMOST CAUSED ME TO HAVE AN ACCIDENT. THERE WAS ONLY A PLASTIC CLIP THAT WENT INTO THE TRACK THAT JUST BROKE, FELL OFF AND CAUSED THE WHOLE RIGHT SIDE OF THE SUNSHADE TO FAIL AND FALL ON MY PASSENGER WHILE I WAS DRIVING ON A CITY STREET. THIS IS A SUNSHADE THAT WAS HARDLY EVEN USED. I NOTIFIED CADILLAC BUT THEY DIDN'T SEEM TO CARE OR WANT TO DO ANYTHING ABOUT IT.

Mileage: 16,500

ALL OF A SUDDEN I'VE BEEN EXPERIENCING NUMEROUS THINGS GOING WRONG. FIRST I STARTED SMELLING THIS STRANGE AWFUL ODOR, NOT KNOWING THAT ITS SOME TYPE OF WATER LEAK SOAKING MY CARPET ON THE PASSENGER SIDE, UNDERNEATH THE MAT. I HAD MY CAR DETAILED ON NUMEROUS OCCASION BEFORE NOTICING THIS WATER PUDDLES ON THURSDAY MORNING. ON TOP THAT, I GET OFF WORK ON FRIDAY AFTERNOON ALL I SEE IS WATER POURING FROM THE ROOF RIGHT IN FRONT OF THE VISOR ON THE PASSENGER SIDE ONTO MY SEAT. I'M BEYOND FRUSTRATED...I CALLED THE DEALERSHIP TO SEE IF THERE WERE ANY RECALLS,AND OF COURSE, IT ISN'T FOR MY CAR. I DON'T REALLY KNOW WHAT TO DO AT THIS POINT. I SCHEDULED AN APPOINTMENT WITH THE DEALERSHIP TO GET AN OIL CHANGE AND TO LOOK INTO THE PROBLEM ON THIS WEDNESDAY. I MUST GO BACK TO WHEN I FIRST ENCOUNTERED THE SMELL. I CALLED THE DEALERSHIP TO SEE IF THEY COULD LOCATE THE SMELL AND THEY TOLD ME IN FACT AT MY LAST OIL CHANGE IT COULD COST ME THOUSANDS OF DOLLARS. I FELT BETRAYED, AFTER BEING OVERWHELMED WITH THIS ISSUE AFTER JUST PAYING $2,200 FOR THE TIMING CHANGE. THIS VEHICLE IS NOT THAT OLD AND I AM STILL PAYING FOR A VEHICLE THAT'S THANKS IN ADVANCE [XXX] PS.STATIONARY AND IN MOTION... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 90,000

I HAVE A CADILLAC SRX 2010 WITH 79K MILES. I WAS JUST INFORMED THAT I HAVE A TIMING CHAIN THAT NEEDS TO BE REPLACED. THEY TELL ME THAT BECAUSE I HAVE THE 3.0L ENGINE IT IS NOT COVERED BY THE RECALL ON THE 3.6L ENGINE. BUT THROUGH MY RESEARCH ONLINEI FIND THAT THERE IS NO DIFFERENCE IN THE TIMING CHAIN OR THE TENSIONERS. THE ISSUE IS IF MY ENGINE WERE TO SEIZE AND CAUSE THE VEHICLE TO ABRUPTLY LOOSE CONTROL SOMEONE OR MYSELF COULD BE INJURED OR DIE.

Mileage: 79,000

CONDENSATION IN THE HEADLIGHT COVERS. CONSIDERABLY DIMS VISION WHILE NIGHT DRIVING. HIGH RISK OF LIGHTS SHORTING OR GOING OUT COMPLETELY BECAUSE OF WATER BUILD UP. REPAIRS ARE UNRESEASONABLY HIGH.

Mileage: 84,000

INNER/OUTER SEALS IN MOONROOF HAD TO BE REPLACED DUE TO THE TUBING BEING TO SHORT WHEN MADE ON THE FACTORY LINE. THIS IS A PRE-OWN VEHICLE THAT HAD ONLY 60,000 MILES. I WAS DRIVING 70MPD ON 94-E, IT HAD THUNDER STORMED THE ENTIRE WEEKEND, AND WAS RAINING TERRIBLY WHEN THIS ALL TOOK PLACE. THE VEHICLE DECREASED IN SPEED DOWN TO 17-20 AND WOULDN'T GO ANY FASTER. I EXIT THE FREEWAY, PULLED INTO GAS STATION TO READ MY MANUAL. STABILITY TRACK WAS MY MESSAGE. I CRANKED FINE, AND DROVE OK BUT NOT MORE THAN 20MPH. THE MORNING AFTER, APPARENTLY THE BREAK SYSTEM HAD DRIED, THE VEHICLE DROVE PERFECT AT THE SPEED IT SHOULD. I STILL TOOK IT TO SHOP BECAUSE MY CONCERN WAS THAT THIS DIDN'T HAPPEN AGAIN. WHEN IT RAIN, THE VEHICLE WOULD LEAK INTO THE PASSENGER SIDE OF THE VEHICLE UNDER THE GLOVE BOX AND IT WAS A NICE PUDDLE. I THOUGHT I LEFT THE WINDOW CRACKED. THE SHOP MECHANIC FOUND WATER SPOTS IN THE MOON ROOF AREA AND THE BREAK AREA AND UNDERNEATH THE FLOOR CARPET ON THE SIDE WHERE THE WATER HAD LEAKED. THE PREVIOUS OWNER HAD PURCHASED THE WEATHER TECH MATTS, AND THAT MADE ME WONDER WHEN I PURCHASED THE CAR; WHY WOULD A PERSON PURCHASE SUCH EXPENSIVE MATTS WHEN IT'S A LEASE AND WILL BE GETTING RETURNED. THE MECHANIC INFORMED ME THAT IF THE LEAK WASN'T FIXED THIS WOULD HAPPEN AGAIN, EVENTUALLY EFFECT THE ELECTRICAL SYSTEM WHICH WILL GIVE INCORRECT READINGS OF EACH FUNCTIONAL ABILITY. MY VEHICLE WAS IN THE SHOP FOR 1 MONTH. THE MOON ROOF WAS THE ONLY LEAK AND THE PART TOOK A WEEK TO COME IN. THIS WAS A VERY DIFFICULT TASK STATED BY THE MECHANIC BECAUSE IF THE MOON ROOF ISN'T INSTALLED PROPERLY IT COULD BLOW OFF WHEN IN HIGH SPEED OR WILL LEAK AIR. I'VE READ MANY DOING THIS PROCESS AND MANY I'VE READ JUST DEALT WITH THE TUBING TO STOP THE LEAK, NOT ACTUALLY FIXING THE PROBLEM WITH THE SUNROOF SEALS. I DIDN'T TAKE ANY PHOTOS, BUT I DO HAVE THE $1,236.00.

Mileage: 71,000

(1) DRIVER SIDE HEADLAMP FAILURE. DEALERSHIP INDICATES BALLAST FAILURE, AND THE ENTIRE ASSEMBLY HAS TO BE REPLACED. THE COST OF THIS IS A MINIMUM OF $1,200. (2) AS OF APRIL 27, 2016 - CAR WON'T START (10 DAYS): INDICATION IS "NO REMOTE DETECTED" (REMOTE BATTERY WAS REPLACED); VEHICLE'S BATTERY WAS REPLACED DECEMBER 2015.

Mileage: 97,100

MY POWER HATCH BACK OPENS ON ITS OWN ALL THE TIME.

Mileage: 58,000

THERE WAS A RECALL ON THE LOW BEAM HEADLIGHT PLUG ASSEMBLY ON THE 2010 SRX. THE FAULTY PLUG WOULD CAUSE THE LOWBEAM HEADLIGHTS TO NOT FUNCTION. THE PLUG WOULD ALLOW FOR THE HIGH BEAMS TO WORK PROPERLY BUT THE PLUG WOULD NOT ALLOW THE HALOGEN LOWBEAM SAID TO WORK. DAVID TAYLOR SUPPOSEDLY FIXED THIS PROBLEM HOWEVER A FEW YEARS LATER THE LOWBEAM HEADLIGHTS BECAME COMPLETELY INOPERABLE CAUSING THE DRIVER TO HAVE ZERO VISIBILITY WHILE USING THE HEADLIGHTS. THE HIGHBEAMS WOULD WORK PERFECTLY. I ARGUED WITH THE DEALER THAT IT HAD SOMETHING TO DO WITH THE PLUG HOWEVER THEY INSISTED THAT THE PROBLEM WAS THAT THE LIGHT ASSEMBLY BECAUSE OF FAULTY MANUFACTURING ALLOWED WATER TO ENTER THE LOW BEAM LENS AND IN TURN CLOUD THE LENS. I INSISTED OTHERWISE BECAUSE THERE WAS VISIBLE CONDENSATION IN THE HEADLIGHT ASSEMBLY BUT NONE IN THE LOW BEAMS. UNFORTUNATELY THIS SITUATION HAD ME OVER A BARREL BECAUSE THE DRIVER HAD ALREADY BEEN RISKING THEIR LIFE AND OTHER DRIVERS LIVES ON THE ROAD WHILE BEING FORCED TO DRIVE WITH ONLY HIGH BEAMS OR WITHOUT ANY ILLUMINATION OF THE ROAD WAY AT ALL. I HAD NO CHOICE BUT TO SPEND 1500 DOLLARS ON HEADLIGHTS. NOW REGARDLESS OF THE REASON WHETHER IT WAS A FAULTY MANUFACTURED PLUG OR A FAULTY SEALED MANUFACTURED HEADLAMP ASSEMBLY THE PROBLEMS IT POSES ARE THE SAME. CADILLAC HAS A POORLY MANUFACTURED HEADLIGHT ASSEMBLY AND PLUG ASSEMBLY THAT ARE ENDANGERING PEOPLE'S LIVES. WHEN THESE LOW BEAMS BECOME INOPERABLE THE DRIVER HAS ZERO VISIBILITY AND ARE FORCED TO CHOOSE BETWEEN DRIVING WITH THEIR HIGHBEAMS ON AND BLINDING OTHER DRIVERS OR DRIVING WITHOUT ANY HEADLIGHTS WHICH COULD CAUSE DEATH OR BODILY HARM TO THE DRIVER OR ANY PROPERTY OR PERSONS THAT THE DRIVER CANNOT SEE. CADILLAC KNOWS THEY HAVE A PROBLEM BUT ARE WILLING TO RISK PEOPLE'S LIVES IN ORDER TO SAVE A FEW DOLLARS. THEY HAVE A FAULTY PRODUCT THAT THE NHTSA SHOULD RESOLVE BEFORE THERE IS LOSS OF LIFE

Mileage: 30,000

THE REAR LIFT GATE ELECTRONIC CONTROL MODULE IS A MANUFACTURES DEFECT. THE SUNROOF DRAIN APPARENTLY IS A MANUFACTURERS DEFECT AND DOES NOT FUNCTION PROPERLY. IT DOES NOT DRAIN AND AS A RESULT ALLOWS WATER TO SHORT OUT AND DESTROY THE ELECTRONIC CONTROL MODULE. THE FIRST TIME THIS OCCURRED WAS WHILE THE VEHICLE WAS UNDER WARRANTY. THERE WAS A RECALL ON THE DRAIN THAT SHOULD HAVE FIXED THE PROBLEM BUT IT DID NOT. THE REAR LIFT GATE BECAME INOPERABLE AGAIN THIS TIME BECOMING COMPLETELY INOPERABLE. THE CADILLAC DEALER DAVID TAYLOR BLAMED THE SUNROOF DRAIN ONCE AGAIN WOULD NOT WARRANTY THEIR PAST WORK NOR THEIR FUTURE ATTEMPTS TO SOLVE THE PROBLEM SAYING ONLY THAT AT ANY TIME THE DRAIN COULD BECOME CLOGGED AGAIN CAUSING THE CONTROL MODULE TO SHORT OUT AND IF IT WAS PAST ONE YEAR OR TWELVE THOUSAND MILES THAT I WOULD JUST HAVE TO PAY ANOTHER GRAND TO HAVE IT FIXED AGAIN. SO BASICALLY A RECALL ITEM A MANUFACTURERS DEFECT THAT IS ARESPONSIBILITY OF CADILLAC IS NOW A REOCCURRING PROBLEM THAT IS SOLELY THE RESPONSIBILITY OF THE CUSTOMER TO SPEND A THOUSAND DOLLARS EVERY COUPLE OF YEARS FOR A NON WEATHER ABLE ITEM. THIS IS NOT A MOTOR OR TRANSMISSION OR A SET OF TIRES THIS IS A DESIGN DEFECT THAT IS THE RESPONSIBILITY OF THE MANUFACTURER AND THEREFORE THE DEALER. THE REAR LIFT GATE IS DANGEROUS WHEN OPERABLE DUE TO OPENING AND CLOSING IMPROPERLY ERRATICALLY AND UNEXPECTANTLY POSSIBLY GETTING AN ADULT CHILD OR ANIMALS LIMBS OR EXTREMITIES CAUGHT IN THE LIFT GATE. ALSO WHEN THE LIFT GATE BECOMES COPLETELY INOPERABLE ONE MIGHT HAVE A LIMB OR EXTREMITY CAUGHT AND NOT HAVE ANY MEANS OF OPENING THE LIFT GATE MANUALLY FOR WHEN IT STOPS WORKING THERE IS NO WAY TO RELEASE IT. CADILLAC IS OBVIOUSLY AWARE OF THE DEFECTIVE DESIGN AND MANUFACTURE OF THIS UNIT AND ARE RISKING CONSUMERS SAFETY BUT JUST REFUSE TO DO ANYTHING TO RESOLVE THE PROBLEM. 780000 GM LIFT GATES RECALLED WHY NOT CADILLAC

Mileage: 25,000

I HAD PROBLEMS WITH THIS CAR EVERY SINCE THE MOON ROOF DRAIN WHICH IS A RECALL NOW CAR WAS FLOODED BROUGHT IT TO DEALER GOT IT BACK IT WAS EVEN WORSE THE CHANGED THE DRAIN AGAIN SINE THEN IT HAS BEEN IN THE DEALER AT LEAST 20 TIMES RADIO GOES UP AND DOWN REAR LIGHTS STAY ON BATTERY DEAD IN THE MORNING EVERY LIGHT YOU CAN IMAGINE ONE TIME OR ANOTHER FROM AIR BAGS TO NO KEY FAB WAS SERVICED THEY FLASH THE PC 3 TIMES TRIED TO CONTACT CADILLAC EARLY RESPONSE TEAM RAN ME AROUND FOR 2 YEARS HAD MY ATTORNEY CALL THEN THEY WOULD NOT GIVE HIM ADDRESS FOR LEGAL DEPT AND HUNG UP ON HIM . ON 8/22 /2015 I OPENED THE REAR HATCH AS I ALWAYS DO WITH THE FAB I WENT TO GET SOMETHING OUT THE REAR HATCH CAME DOWN PUSHED ME TO THE GROUND HITTING ME IN MY NECK WHICH I HAD SURGERY 18 YEARS AGO THE REAR HITCH CONTINUED TO GO UP AND DOWN .IT GOES UP STAYS FOR FEW SECONDS THE COMES DOWN FAST HALF WAY AND GOES UP AND DOWN.CADILLAC SEND A INVESTIGATOR TO MY HOME AND HE COULD NOT GET THE HATCH TO STAY UP I HAVE BOUGHT SINCE 1975 OVER 25 CADILLACS AND DULLEY PICKUPS OVER THE YEARS YOU WOULD THINK THEY WOULD HAVE TREATED ME BETTER NEEDLESS TO SAY SINCE THIS STARTED I HAVE BOUGHT 4 MERCEDES BENZ AND HAVE TO SAY WHAT A DIFFERENCE .

Mileage: 60,204