Compare to Other Years

Active Recalls (7)

21V473000 Jun 24, 2021 SUSPENSION:REAR

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result i...

14V571000 Sep 19, 2014 SUSPENSION:REAR

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 201...

14V447000 Jul 23, 2014 SEATS:FRONT ASSEMBLY:POWER ADJUST

General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equ...

11V595000 Dec 20, 2011 POWER TRAIN:AUTOMATIC TRANSMISSION

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICLES MANUFACTURED FROM OCTOBER 26, 2008, THROUGH JUNE 23, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MO...

11V308000 Jun 3, 2011 AIR BAGS:SIDE/WINDOW

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX PASSENGER VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 208, "OCCUPANT CRASH PROTECTI...

11V149000 Mar 4, 2011 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD D...

10V623000 Dec 15, 2010 SEAT BELTS:FRONT:BUCKLE ASSEMBLY

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NE...

Complaints

Showing 20 of 1,146
Dec 26, 2025 Structure

Transmission cable and roll away not right gear

Dec 26, 2025 Electrical System

Transmission cable and roll away not right gear

Dec 26, 2025 Suspension

Transmission cable and roll away not right gear

Dec 26, 2025 Structure

Transmission cable and roll away not right gear

Dec 26, 2025 Electrical System

Transmission cable and roll away not right gear

Dec 26, 2025 Suspension

Transmission cable and roll away not right gear

Nov 20, 2025 Exterior Lighting

The headlight low beam illumination is extremely dangerous for driving at night. Very poor illumination distance and very poor overall lighting. Can barely even see pedestrians walking if on the side or crossing the road, VERY DANGEROUS!! Have to turn on high-beams when possible just to see at night...

Nov 20, 2025 Exterior Lighting

The headlight low beam illumination is extremely dangerous for driving at night. Very poor illumination distance and very poor overall lighting. Can barely even see pedestrians walking if on the side or crossing the road, VERY DANGEROUS!! Have to turn on high-beams when possible just to see at night...

Jun 2, 2025 Exterior Lighting

There were recalls on this vehicle. I just purchased and trying to get assistance.

Jun 2, 2025 Electrical System

There were recalls on this vehicle. I just purchased and trying to get assistance.

Jun 2, 2025 Exterior Lighting

There were recalls on this vehicle. I just purchased and trying to get assistance.

Jun 2, 2025 Electrical System

There were recalls on this vehicle. I just purchased and trying to get assistance.

Apr 24, 2025 Exterior Lighting

I own a 2011 Cadillac SRX and have experienced a serious issue with the headlights. Over time, the headlights became extremely dim, making it difficult and dangerous to drive at night. This was not due to the bulbs themselves, but rather an issue with the headlight housing or design, which many othe...

Apr 24, 2025 Exterior Lighting

I own a 2011 Cadillac SRX and have experienced a serious issue with the headlights. Over time, the headlights became extremely dim, making it difficult and dangerous to drive at night. This was not due to the bulbs themselves, but rather an issue with the headlight housing or design, which many othe...

Apr 4, 2025 Suspension

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear suspension. The vehicle was taken to the dealer where it was diagnosed with severely corroded suspension. The vehicle was not repaired. The contact wa...

Apr 4, 2025 Suspension

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear suspension. The vehicle was taken to the dealer where it was diagnosed with severely corroded suspension. The vehicle was not repaired. The contact wa...

Mar 3, 2025 Service Brakes

I’m sending in this complaint which is a common problem with the Cadillac SRX. The ABS breaks go soft when activated. I have no breaks , the breaks go to the floor. This is so dangerous. Now I have to turn the car off and pump the breaks. This sometimes take a whole day to get the breaks back. Why...

Mar 3, 2025 Service Brakes

I’m sending in this complaint which is a common problem with the Cadillac SRX. The ABS breaks go soft when activated. I have no breaks , the breaks go to the floor. This is so dangerous. Now I have to turn the car off and pump the breaks. This sometimes take a whole day to get the breaks back. Why...

Feb 26, 2025 Service Brakes

Just randomly if I have to brake the brakes go all the way to the floor. Sometimes have to pump the brakes to stop. Last couple of days when there’s rough road it feels like the brakes are on when accelerating and car begins to shake.

Feb 26, 2025 Forward Collision Avoidance

Just randomly if I have to brake the brakes go all the way to the floor. Sometimes have to pump the brakes to stop. Last couple of days when there’s rough road it feels like the brakes are on when accelerating and car begins to shake.

Feb 26, 2025 Service Brakes

Just randomly if I have to brake the brakes go all the way to the floor. Sometimes have to pump the brakes to stop. Last couple of days when there’s rough road it feels like the brakes are on when accelerating and car begins to shake.

Feb 26, 2025 Forward Collision Avoidance

Just randomly if I have to brake the brakes go all the way to the floor. Sometimes have to pump the brakes to stop. Last couple of days when there’s rough road it feels like the brakes are on when accelerating and car begins to shake.

Feb 25, 2025 Exterior Lighting

The car is extremely unsafe. The headlights are dim no matter how many times they are replaced. I have to drive with high beams on.

Feb 25, 2025 Exterior Lighting

The car is extremely unsafe. The headlights are dim no matter how many times they are replaced. I have to drive with high beams on.

Jan 31, 2025 Service Brakes

Put new brake pads on car still having same problem brakes work fine most of the time. Then every now and then brake pads goes to floor (squeezy)then next day back working fine this is going to cause a accident.

Jan 31, 2025 Service Brakes

Put new brake pads on car still having same problem brakes work fine most of the time. Then every now and then brake pads goes to floor (squeezy)then next day back working fine this is going to cause a accident.

Jan 14, 2025 Service Brakes

This is the 3rd time this happens in the life of our Cadillac SRX great vehicle it’s been in the family for years although the brake pedal goes out or not responsive in an event of going over a high speed bump or some what deep pothole on the roadway at a speed about 35mph very dangerous when the ...

Jan 14, 2025 Service Brakes

This is the 3rd time this happens in the life of our Cadillac SRX great vehicle it’s been in the family for years although the brake pedal goes out or not responsive in an event of going over a high speed bump or some what deep pothole on the roadway at a speed about 35mph very dangerous when the ...

Dec 20, 2024 Suspension

The contact owns a 2011 Cadillac SRX. The contact stated while driving 60 MPH, the vehicle was veering to the right and left unintendedly. The contact stated that the several unknown warning lights illuminated and remained illuminated. The vehicle was taken to a dealer where it was diagnosed. The ma...

Dec 20, 2024 Suspension

The contact owns a 2011 Cadillac SRX. The contact stated while driving 60 MPH, the vehicle was veering to the right and left unintendedly. The contact stated that the several unknown warning lights illuminated and remained illuminated. The vehicle was taken to a dealer where it was diagnosed. The ma...

Dec 11, 2024 Service Brakes

After braking hard, skidding or going over a hard bump, brakes go to the floor and do not recover. This has ongoing since I purchased the car in 2012.

Dec 11, 2024 Exterior Lighting

After braking hard, skidding or going over a hard bump, brakes go to the floor and do not recover. This has ongoing since I purchased the car in 2012.

Dec 11, 2024 Service Brakes

After braking hard, skidding or going over a hard bump, brakes go to the floor and do not recover. This has ongoing since I purchased the car in 2012.

Dec 11, 2024 Exterior Lighting

After braking hard, skidding or going over a hard bump, brakes go to the floor and do not recover. This has ongoing since I purchased the car in 2012.

Dec 10, 2024 Power Train

Unknown Transmission hesitation, causing vehicle to delay when pulling out in traffic. Vehicle also slips when driving at 2,000 rpm’s.

Dec 10, 2024 Power Train

Unknown Transmission hesitation, causing vehicle to delay when pulling out in traffic. Vehicle also slips when driving at 2,000 rpm’s.

Nov 22, 2024 Suspension

Trying to get recall performed but keep being refused. McGuires Chevrolet of Newton,N.J. won't perform recall because I did not buy it from them. Had Cadillac schedule another dealer, Johnson Cadillac to perform recall and they called the day before appointment to cancel. Said they did not have the ...

Nov 22, 2024 Suspension

Trying to get recall performed but keep being refused. McGuires Chevrolet of Newton,N.J. won't perform recall because I did not buy it from them. Had Cadillac schedule another dealer, Johnson Cadillac to perform recall and they called the day before appointment to cancel. Said they did not have the ...

Oct 23, 2024 Visibility 165,741 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the panoramic sunroof fractured without impact. The fractured panoramic sunroof glass fell in on the contact. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicl...

Oct 23, 2024 Visibility 165,741 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the panoramic sunroof fractured without impact. The fractured panoramic sunroof glass fell in on the contact. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicl...

Oct 2, 2024 Exterior Lighting

The headlights dim and the cars can't be driven at night. It's a well documented issue.

Oct 2, 2024 Exterior Lighting

The headlights dim and the cars can't be driven at night. It's a well documented issue.

Aug 22, 2024 Suspension

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

Aug 22, 2024 Suspension

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

Aug 18, 2024 Structure

I opened the lift gate with the fob and went to put my groceries in the back and hydraulic lift gate started closing on me almost immediately. I had to physically force the hatch up! If it had been my wife it could have pinned her in and trapped her. This is a major issue it could kill a child! I ...

Aug 18, 2024 Structure

I opened the lift gate with the fob and went to put my groceries in the back and hydraulic lift gate started closing on me almost immediately. I had to physically force the hatch up! If it had been my wife it could have pinned her in and trapped her. This is a major issue it could kill a child! I ...

Jul 16, 2024 Engine

Service Sublimity track

Jul 16, 2024 Wheels

Service Sublimity track

Jul 16, 2024 Engine

Service Sublimity track

Jul 16, 2024 Wheels

Service Sublimity track

Jul 7, 2024 Service Brakes

Breaks went to the floor and had to pump them to stop the car. After that they worked normally. This has happened twice now.

Jul 7, 2024 Service Brakes

Breaks went to the floor and had to pump them to stop the car. After that they worked normally. This has happened twice now.

Jul 1, 2024 Suspension

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at 60 MPH, the vehicle swayed abnormally. There was warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 21V4730...

Jul 1, 2024 Suspension

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at 60 MPH, the vehicle swayed abnormally. There was warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 21V4730...

Jun 24, 2024 Exterior Lighting

The headlights are failing at night creating a safety concern. The first time I drove at night the headlights were like not even on. I about hit someone when they approached me and I dimmed my lights. You can see only on brights. Performed Google search to learn many of these, if not all, have fault...

Jun 24, 2024 Exterior Lighting

The headlights are failing at night creating a safety concern. The first time I drove at night the headlights were like not even on. I about hit someone when they approached me and I dimmed my lights. You can see only on brights. Performed Google search to learn many of these, if not all, have fault...

Jun 17, 2024 Service Brakes, Hydraulic 64,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, and attempting to stop at a stop sign, the brake pedal went all the way to the floorboard. The check engine warning light was illuminated. The contact stated that the vehicle was previously repaired ...

Jun 17, 2024 Service Brakes, Hydraulic 64,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, and attempting to stop at a stop sign, the brake pedal went all the way to the floorboard. The check engine warning light was illuminated. The contact stated that the vehicle was previously repaired ...

Jun 15, 2024 Service Brakes

My 2011 SRX has lost brake power 4 times in the past 2 years. I reported to GM as other owners had this complaint. I hit the brakes at low speed when going into a parking lot incline and lose my brake power. The brakes go to the floor and eventually the car stops. Thankfully no other car was near me...

Jun 15, 2024 Exterior Lighting

My 2011 SRX has lost brake power 4 times in the past 2 years. I reported to GM as other owners had this complaint. I hit the brakes at low speed when going into a parking lot incline and lose my brake power. The brakes go to the floor and eventually the car stops. Thankfully no other car was near me...

Jun 15, 2024 Service Brakes

My 2011 SRX has lost brake power 4 times in the past 2 years. I reported to GM as other owners had this complaint. I hit the brakes at low speed when going into a parking lot incline and lose my brake power. The brakes go to the floor and eventually the car stops. Thankfully no other car was near me...

Jun 15, 2024 Exterior Lighting

My 2011 SRX has lost brake power 4 times in the past 2 years. I reported to GM as other owners had this complaint. I hit the brakes at low speed when going into a parking lot incline and lose my brake power. The brakes go to the floor and eventually the car stops. Thankfully no other car was near me...

Jun 1, 2024 Service Brakes

Brakes just randomly go out and pedal becomes spongy. Then, the brakes start working again. The brakes become almost intermittent. I have seen that this is a common problem with this vehicle. My family was almost seriously injured due to not having brakes to stop the car, especially at 70 mph. I hav...

Jun 1, 2024 Service Brakes

Brakes just randomly go out and pedal becomes spongy. Then, the brakes start working again. The brakes become almost intermittent. I have seen that this is a common problem with this vehicle. My family was almost seriously injured due to not having brakes to stop the car, especially at 70 mph. I hav...

May 22, 2024 Exterior Lighting

Condensation on both headlights

May 22, 2024 Visibility/wiper

Condensation on both headlights

May 22, 2024 Visibility/wiper

Intermittent windshield wipers do not work.

May 22, 2024 Exterior Lighting

Condensation on both headlights

May 22, 2024 Visibility/wiper

Condensation on both headlights

May 22, 2024 Visibility/wiper

Intermittent windshield wipers do not work.

Mar 15, 2024 Exterior Lighting

Over time the headlight casings have moisture inside. Also, the plastic covering to the headlights is no longer clear but is cloudy. Driving at night I am forced to put on the high beams to brighten up the road ahead of me. Memphis Cadillac dealership said there is a history of this problem. They w...

Mar 15, 2024 Exterior Lighting

Over time the headlight casings have moisture inside. Also, the plastic covering to the headlights is no longer clear but is cloudy. Driving at night I am forced to put on the high beams to brighten up the road ahead of me. Memphis Cadillac dealership said there is a history of this problem. They w...

Mar 7, 2024 Air Bags

aint been fixed

Mar 7, 2024 Air Bags

aint been fixed

Feb 26, 2024 Visibility/wiper

It is a common issue with 2010-2016 Cadillac SRX for the reflective material on the inside of the low beam halogen projectors to flake off, causing extreme decreased visibility at night, especially in inclement weather.

Feb 26, 2024 Visibility/wiper

It is a common issue with 2010-2016 Cadillac SRX for the reflective material on the inside of the low beam halogen projectors to flake off, causing extreme decreased visibility at night, especially in inclement weather.

Jan 25, 2024 Engine

We bought a 2011 Cadillac SRX from Carvana April 4th of 2022 later that same year in October 22 the engine lights came on and I had to replace the water pump and the belt twice. I call them in October and the rep said it is what is. Now in January 2023 I need a new engine. I took it to 2 different r...

Jan 25, 2024 Engine

We bought a 2011 Cadillac SRX from Carvana April 4th of 2022 later that same year in October 22 the engine lights came on and I had to replace the water pump and the belt twice. I call them in October and the rep said it is what is. Now in January 2023 I need a new engine. I took it to 2 different r...

Jan 24, 2024 Exterior Lighting

The headlights on my 2011 Cadillac SRX4 (62,000 miles and garage kept from new until 2 years ago) started to fail in 2022. The passenger side failed in 2022 and had to be replaced at an out of pocket cost of $1,536.98. The driver's side failed on 1/15/2024 and it had to be replaced at an out of po...

Jan 24, 2024 Exterior Lighting

The headlights on my 2011 Cadillac SRX4 (62,000 miles and garage kept from new until 2 years ago) started to fail in 2022. The passenger side failed in 2022 and had to be replaced at an out of pocket cost of $1,536.98. The driver's side failed on 1/15/2024 and it had to be replaced at an out of po...

Jan 11, 2024 Steering 111,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle the power steering had malfunctioned making the steering wheel difficult to turn in either direction and the ABS warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that ...

Jan 11, 2024 Service Brakes, Air 111,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle the power steering had malfunctioned making the steering wheel difficult to turn in either direction and the ABS warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that ...

Jan 11, 2024 Steering 111,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle the power steering had malfunctioned making the steering wheel difficult to turn in either direction and the ABS warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that ...

Jan 11, 2024 Service Brakes, Air 111,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle the power steering had malfunctioned making the steering wheel difficult to turn in either direction and the ABS warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that ...

Dec 20, 2023 Suspension Crash

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 20 MPH and making a left turn at an intersection the steering wheel was vibrating and the vehicle began to sway to the left and crashed into a vehicle on the opposite lane. The contact stated that her vehicle had al...

Dec 20, 2023 Suspension Crash

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 20 MPH and making a left turn at an intersection the steering wheel was vibrating and the vehicle began to sway to the left and crashed into a vehicle on the opposite lane. The contact stated that her vehicle had al...

Oct 11, 2023 Suspension 77,500 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension), and the vehicle was taken in for repair. The contact stated that upon leaving the dealer and driving at an undisclosed speed, an unknown malfunction indicator light was illuminat...

Oct 11, 2023 Suspension 77,500 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension), and the vehicle was taken in for repair. The contact stated that upon leaving the dealer and driving at an undisclosed speed, an unknown malfunction indicator light was illuminat...

Aug 16, 2023 Exterior Lighting

I NEVER GOT A RECALL ON THE LIGHT REPAIR. HAS MOISTURE IN HEADLIGHT. YOU CAN NOT SEE AT NIGHT. LIGHTS ARE VERY LOW LIGHTING. IT IS A SAFETY RISK. GOING TO CHURCH AT NIGHT IS IMPOSSIBLE. YOU CANNOT SEE OUT AHEAD. TRYING TO WATCH FOR DEER. I GOT ONE LIGHT FIXED FEW YEARS AGO. I CANNOT AFFORD ANOTHER. ...

Aug 16, 2023 Exterior Lighting

I NEVER GOT A RECALL ON THE LIGHT REPAIR. HAS MOISTURE IN HEADLIGHT. YOU CAN NOT SEE AT NIGHT. LIGHTS ARE VERY LOW LIGHTING. IT IS A SAFETY RISK. GOING TO CHURCH AT NIGHT IS IMPOSSIBLE. YOU CANNOT SEE OUT AHEAD. TRYING TO WATCH FOR DEER. I GOT ONE LIGHT FIXED FEW YEARS AGO. I CANNOT AFFORD ANOTHER. ...

Aug 6, 2023 Service Brakes

Since I bought the car the brake pedal is really hard to push so that I can brake the car. I took it to the dealer and they told me if the car is braking I should not be worried but I know that’s not the way the brakes should work.

Aug 6, 2023 Service Brakes

The brake light, the ABS light and the stability control light came in my vehicle and GM says that the EBCM needs to be replaced this should be a recall because a lot of cars are having this issue and they don’t have the parts available, is been more than a year I’m driving like that.

Aug 6, 2023 Electrical System

The brake light, the ABS light and the stability control light came in my vehicle and GM says that the EBCM needs to be replaced this should be a recall because a lot of cars are having this issue and they don’t have the parts available, is been more than a year I’m driving like that.

Aug 6, 2023 Service Brakes

Since I bought the car the brake pedal is really hard to push so that I can brake the car. I took it to the dealer and they told me if the car is braking I should not be worried but I know that’s not the way the brakes should work.

Aug 6, 2023 Service Brakes

The brake light, the ABS light and the stability control light came in my vehicle and GM says that the EBCM needs to be replaced this should be a recall because a lot of cars are having this issue and they don’t have the parts available, is been more than a year I’m driving like that.

Aug 6, 2023 Electrical System

The brake light, the ABS light and the stability control light came in my vehicle and GM says that the EBCM needs to be replaced this should be a recall because a lot of cars are having this issue and they don’t have the parts available, is been more than a year I’m driving like that.

Jul 10, 2023 Suspension 61,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, a message displayed on the instrument panel to “Service Rear Axle”. The contact then received notification of the NHTSA Campaign Number: 14V571000 (Suspension). The vehicle was taken to the deale...

Jul 10, 2023 Suspension 61,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, a message displayed on the instrument panel to “Service Rear Axle”. The contact then received notification of the NHTSA Campaign Number: 14V571000 (Suspension). The vehicle was taken to the deale...

May 29, 2023 Air Bags Crash

I was in an accident 2 weeks ago where 0 airbags were deployed. I swerved to miss an elk, traveling about 55-60 mph, tapped it on the passenger front side and made me spin out and collide with a rock wall on the driver side. The whole front driver side was affected and driver door couldn’t be open...

May 29, 2023 Air Bags Crash

I was in an accident 2 weeks ago where 0 airbags were deployed. I swerved to miss an elk, traveling about 55-60 mph, tapped it on the passenger front side and made me spin out and collide with a rock wall on the driver side. The whole front driver side was affected and driver door couldn’t be open...

May 28, 2023 Structure

The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released,...

May 28, 2023 Electrical System

The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released,...

May 28, 2023 Unknown Or Other

The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released,...

May 28, 2023 Structure

The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released,...

May 28, 2023 Electrical System

The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released,...

May 28, 2023 Unknown Or Other

The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released,...

May 2, 2023 Suspension 107,342 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the brake warning light was illuminated. The contact stated that the vehicle was taken to the local dealer for routine maintenance and was informed about NHTSA Campaign Number: 21V473000 (Suspension). The dealer informed the contact there...

May 2, 2023 Service Brakes, Air 107,342 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the brake warning light was illuminated. The contact stated that the vehicle was taken to the local dealer for routine maintenance and was informed about NHTSA Campaign Number: 21V473000 (Suspension). The dealer informed the contact there...

May 2, 2023 Suspension 107,342 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the brake warning light was illuminated. The contact stated that the vehicle was taken to the local dealer for routine maintenance and was informed about NHTSA Campaign Number: 21V473000 (Suspension). The dealer informed the contact there...

May 2, 2023 Service Brakes, Air 107,342 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the brake warning light was illuminated. The contact stated that the vehicle was taken to the local dealer for routine maintenance and was informed about NHTSA Campaign Number: 21V473000 (Suspension). The dealer informed the contact there...

Feb 7, 2023 Unknown Or Other

Onstar(R) vcim draining my battery, it’s not my battery or alternator and already replaced connections too. I have a recall sample that was sent out 04/15/2013 Bulletin no 11-08-44-003A

Feb 7, 2023 Engine

Onstar(R) vcim draining my battery, it’s not my battery or alternator and already replaced connections too. I have a recall sample that was sent out 04/15/2013 Bulletin no 11-08-44-003A

Feb 7, 2023 Electrical System

Onstar(R) vcim draining my battery, it’s not my battery or alternator and already replaced connections too. I have a recall sample that was sent out 04/15/2013 Bulletin no 11-08-44-003A

Feb 7, 2023 Traction Control System 96,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving 40 MPH, the traction control and stabili-trak warning lights were illuminated. Additionally, the vehicle was jerking intermittently. The vehicle was taken to the dealer, where it was diagnosed that the rod bearing needed to be re...

Feb 7, 2023 Electronic Stability Control (esc) 96,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving 40 MPH, the traction control and stabili-trak warning lights were illuminated. Additionally, the vehicle was jerking intermittently. The vehicle was taken to the dealer, where it was diagnosed that the rod bearing needed to be re...

Feb 7, 2023 Engine 96,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving 40 MPH, the traction control and stabili-trak warning lights were illuminated. Additionally, the vehicle was jerking intermittently. The vehicle was taken to the dealer, where it was diagnosed that the rod bearing needed to be re...

Feb 7, 2023 Unknown Or Other

Onstar(R) vcim draining my battery, it’s not my battery or alternator and already replaced connections too. I have a recall sample that was sent out 04/15/2013 Bulletin no 11-08-44-003A

Feb 7, 2023 Engine

Onstar(R) vcim draining my battery, it’s not my battery or alternator and already replaced connections too. I have a recall sample that was sent out 04/15/2013 Bulletin no 11-08-44-003A

Feb 7, 2023 Electrical System

Onstar(R) vcim draining my battery, it’s not my battery or alternator and already replaced connections too. I have a recall sample that was sent out 04/15/2013 Bulletin no 11-08-44-003A

Feb 7, 2023 Traction Control System 96,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving 40 MPH, the traction control and stabili-trak warning lights were illuminated. Additionally, the vehicle was jerking intermittently. The vehicle was taken to the dealer, where it was diagnosed that the rod bearing needed to be re...

Feb 7, 2023 Electronic Stability Control (esc) 96,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving 40 MPH, the traction control and stabili-trak warning lights were illuminated. Additionally, the vehicle was jerking intermittently. The vehicle was taken to the dealer, where it was diagnosed that the rod bearing needed to be re...

Feb 7, 2023 Engine 96,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving 40 MPH, the traction control and stabili-trak warning lights were illuminated. Additionally, the vehicle was jerking intermittently. The vehicle was taken to the dealer, where it was diagnosed that the rod bearing needed to be re...

Feb 1, 2023 Steering

My lights have conditions and when it rains one of my lights do not come on until it is dry. I have replaced two bulbs since 2020. Now my steering wheel warning light came on, I had steering wheel fluid put in, and it's still hard to turn, and the warning light is still coming on with StabiliTrak wa...

Feb 1, 2023 Fuel/propulsion System

My lights have conditions and when it rains one of my lights do not come on until it is dry. I have replaced two bulbs since 2020. Now my steering wheel warning light came on, I had steering wheel fluid put in, and it's still hard to turn, and the warning light is still coming on with StabiliTrak wa...

Feb 1, 2023 Exterior Lighting

My lights have conditions and when it rains one of my lights do not come on until it is dry. I have replaced two bulbs since 2020. Now my steering wheel warning light came on, I had steering wheel fluid put in, and it's still hard to turn, and the warning light is still coming on with StabiliTrak wa...

Feb 1, 2023 Steering

My lights have conditions and when it rains one of my lights do not come on until it is dry. I have replaced two bulbs since 2020. Now my steering wheel warning light came on, I had steering wheel fluid put in, and it's still hard to turn, and the warning light is still coming on with StabiliTrak wa...

Feb 1, 2023 Fuel/propulsion System

My lights have conditions and when it rains one of my lights do not come on until it is dry. I have replaced two bulbs since 2020. Now my steering wheel warning light came on, I had steering wheel fluid put in, and it's still hard to turn, and the warning light is still coming on with StabiliTrak wa...

Feb 1, 2023 Exterior Lighting

My lights have conditions and when it rains one of my lights do not come on until it is dry. I have replaced two bulbs since 2020. Now my steering wheel warning light came on, I had steering wheel fluid put in, and it's still hard to turn, and the warning light is still coming on with StabiliTrak wa...

Jan 14, 2023 Suspension

Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left to right sounds like a rubbing noise just purchased vehicle at the end of summer used started during the winter

Jan 14, 2023 Steering

Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left to right sounds like a rubbing noise just purchased vehicle at the end of summer used started during the winter

Jan 14, 2023 Unknown Or Other

Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left to right sounds like a rubbing noise just purchased vehicle at the end of summer used started during the winter

Jan 14, 2023 Exterior Lighting

Both headlights are filled with condensation which makes driving the car not too good at night getting concerned that they might go out at night due to a short or something cuz of the water

Jan 14, 2023 Suspension

Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left to right sounds like a rubbing noise just purchased vehicle at the end of summer used started during the winter

Jan 14, 2023 Steering

Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left to right sounds like a rubbing noise just purchased vehicle at the end of summer used started during the winter

Jan 14, 2023 Unknown Or Other

Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left to right sounds like a rubbing noise just purchased vehicle at the end of summer used started during the winter

Jan 14, 2023 Exterior Lighting

Both headlights are filled with condensation which makes driving the car not too good at night getting concerned that they might go out at night due to a short or something cuz of the water

Dec 30, 2022 Exterior Lighting

It is clear that it's a manufacturing problem with the seals for the headlights in this vehicle. There are many of the same complaints concerning visibility and water log inside the headlamps. I am having this same issue. Because of the water log inside of the headlamps, this could cause electrical ...

Dec 30, 2022 Exterior Lighting

It is clear that it's a manufacturing problem with the seals for the headlights in this vehicle. There are many of the same complaints concerning visibility and water log inside the headlamps. I am having this same issue. Because of the water log inside of the headlamps, this could cause electrical ...

Dec 16, 2022 Exterior Lighting

I have had my vehicle about a month I have a 2011 Cadillac SRX I have had it in the shop at least 3 weeks since I had it due to the headlights being out or damaged by water they have worked out about $6,000 on my vehicle to have the bulbs burner ballast and igniter replaced and replaced my passenger...

Dec 16, 2022 Exterior Lighting

I have had my vehicle about a month I have a 2011 Cadillac SRX I have had it in the shop at least 3 weeks since I had it due to the headlights being out or damaged by water they have worked out about $6,000 on my vehicle to have the bulbs burner ballast and igniter replaced and replaced my passenger...

Nov 19, 2022 Unknown Or Other

I'm stationed in Stuttgart, Germany. I received a recall notice in August 2021 and again in November 2021 and reached out to Cadillac to find out how to resolve this issue. I was told that someone from Cadillac would contact me. I received another notice November 2022 due to the recall not being r...

Nov 19, 2022 Unknown Or Other

I'm stationed in Stuttgart, Germany. I received a recall notice in August 2021 and again in November 2021 and reached out to Cadillac to find out how to resolve this issue. I was told that someone from Cadillac would contact me. I received another notice November 2022 due to the recall not being r...

Oct 27, 2022 Exterior Lighting

on Feb 24, 2020 Cadillac sent letters notifying owners of Cadilla 2010-2015 SRX that they will replace the headlamps or reimburse any out of pocket payments for headlamp replacement or service. I had headlamp bulb replaced and sent the invoice to GM for reimbursement I had to resubmit my claim with ...

Oct 27, 2022 Exterior Lighting

on Feb 24, 2020 Cadillac sent letters notifying owners of Cadilla 2010-2015 SRX that they will replace the headlamps or reimburse any out of pocket payments for headlamp replacement or service. I had headlamp bulb replaced and sent the invoice to GM for reimbursement I had to resubmit my claim with ...

Oct 14, 2022 Exterior Lighting

It’s one problem but it’s a big problem and for the life of me it seems as if I can’t get through to someone. My headlights are so dim that I can’t drive at night it’s already know that this is a manufacturer problem I know its known that it is. Listen I’m a disabled veteran on a fixed i...

Oct 14, 2022 Exterior Lighting

It’s one problem but it’s a big problem and for the life of me it seems as if I can’t get through to someone. My headlights are so dim that I can’t drive at night it’s already know that this is a manufacturer problem I know its known that it is. Listen I’m a disabled veteran on a fixed i...

Sep 26, 2022 Service Brakes

I was traveling on major roadway 95 south on the eastern part of MD .I had just exited off the highway as i was exiting and braking my brakes went totally out. This could have been a deadly accident for me and others .I had my car towed to the a cadillac dealership for repairs . The dealership repla...

Sep 26, 2022 Service Brakes

I was traveling on major roadway 95 south on the eastern part of MD .I had just exited off the highway as i was exiting and braking my brakes went totally out. This could have been a deadly accident for me and others .I had my car towed to the a cadillac dealership for repairs . The dealership repla...

Sep 21, 2022 Suspension 130,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would drift out of the intended lane with the stabilitrak warning light illuminated. The contact also stated that the brake pedal would depress to the floorboard with the ABS warning light illu...

Sep 21, 2022 Service Brakes, Hydraulic 130,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would drift out of the intended lane with the stabilitrak warning light illuminated. The contact also stated that the brake pedal would depress to the floorboard with the ABS warning light illu...

Sep 21, 2022 Suspension 130,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would drift out of the intended lane with the stabilitrak warning light illuminated. The contact also stated that the brake pedal would depress to the floorboard with the ABS warning light illu...

Sep 21, 2022 Service Brakes, Hydraulic 130,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would drift out of the intended lane with the stabilitrak warning light illuminated. The contact also stated that the brake pedal would depress to the floorboard with the ABS warning light illu...

Aug 30, 2022 Visibility 149,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle, the air conditioning unit could not be turn off or adjusted or switched to the heater making the front windshield defroster inoperable and creating a visibility hazard for the driver. The cause of the failure ...

Aug 30, 2022 Visibility 149,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle, the air conditioning unit could not be turn off or adjusted or switched to the heater making the front windshield defroster inoperable and creating a visibility hazard for the driver. The cause of the failure ...

Jul 15, 2022 Exterior Lighting

Headlights are leaking and allowing moisture to enter into the headlight assembly. In turn, this is causing headlights to rust and fail early. Additionally, they fail without warning, thus potentially leaving the driver in the dark. Very serious safety issue. Dealer contacted and stated they wer...

Jul 15, 2022 Exterior Lighting

Headlights are leaking and allowing moisture to enter into the headlight assembly. In turn, this is causing headlights to rust and fail early. Additionally, they fail without warning, thus potentially leaving the driver in the dark. Very serious safety issue. Dealer contacted and stated they wer...

Jul 5, 2022 Electrical System

Immediately Upon picking my 2011 Cadillac SRX up from Don Thornton Cadillac for Recall on the Rear Toe Link, I had more problems with my car than when I dropped it off.I immediately called and let them know my car would not accelerate,I still had something wrong with my battery, I had warning lights...

Jul 5, 2022 Suspension

Immediately Upon picking my 2011 Cadillac SRX up from Don Thornton Cadillac for Recall on the Rear Toe Link, I had more problems with my car than when I dropped it off.I immediately called and let them know my car would not accelerate,I still had something wrong with my battery, I had warning lights...

Jul 5, 2022 Air Bags

Immediately Upon picking my 2011 Cadillac SRX up from Don Thornton Cadillac for Recall on the Rear Toe Link, I had more problems with my car than when I dropped it off.I immediately called and let them know my car would not accelerate,I still had something wrong with my battery, I had warning lights...

Jul 5, 2022 Electrical System

Immediately Upon picking my 2011 Cadillac SRX up from Don Thornton Cadillac for Recall on the Rear Toe Link, I had more problems with my car than when I dropped it off.I immediately called and let them know my car would not accelerate,I still had something wrong with my battery, I had warning lights...

Jul 5, 2022 Suspension

Immediately Upon picking my 2011 Cadillac SRX up from Don Thornton Cadillac for Recall on the Rear Toe Link, I had more problems with my car than when I dropped it off.I immediately called and let them know my car would not accelerate,I still had something wrong with my battery, I had warning lights...

Jul 5, 2022 Air Bags

Immediately Upon picking my 2011 Cadillac SRX up from Don Thornton Cadillac for Recall on the Rear Toe Link, I had more problems with my car than when I dropped it off.I immediately called and let them know my car would not accelerate,I still had something wrong with my battery, I had warning lights...

Jun 23, 2022 Suspension 76,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 3 MPH, there was a failure with the transmission and loss of power steering assist. The contact stated that the vehicle stalled and was towed to an independent mechanic and diagnosed. The contact also stated that th...

Jun 23, 2022 Power Train 76,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 3 MPH, there was a failure with the transmission and loss of power steering assist. The contact stated that the vehicle stalled and was towed to an independent mechanic and diagnosed. The contact also stated that th...

Jun 23, 2022 Steering 76,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 3 MPH, there was a failure with the transmission and loss of power steering assist. The contact stated that the vehicle stalled and was towed to an independent mechanic and diagnosed. The contact also stated that th...

Jun 23, 2022 Suspension 76,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 3 MPH, there was a failure with the transmission and loss of power steering assist. The contact stated that the vehicle stalled and was towed to an independent mechanic and diagnosed. The contact also stated that th...

Jun 23, 2022 Power Train 76,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 3 MPH, there was a failure with the transmission and loss of power steering assist. The contact stated that the vehicle stalled and was towed to an independent mechanic and diagnosed. The contact also stated that th...

Jun 23, 2022 Steering 76,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 3 MPH, there was a failure with the transmission and loss of power steering assist. The contact stated that the vehicle stalled and was towed to an independent mechanic and diagnosed. The contact also stated that th...

Jun 7, 2022 Exterior Lighting

Rear brake lights remains on while moving and when the car is parked.

Jun 7, 2022 Service Brakes

Rear brake lights remains on while moving and when the car is parked.

Jun 7, 2022 Exterior Lighting

Rear brake lights remains on while moving and when the car is parked.

Jun 7, 2022 Service Brakes

Rear brake lights remains on while moving and when the car is parked.

May 28, 2022 Steering

Received Recall notice (#N212340980), contacted several dealers and ALL said the same thing: if you did not purchase the car here, then appointments are six weeks out! Finally, went Tremonte Cadillac as they were kind enough to take the car in sooner; brought the car there and within fifteen minute...

May 28, 2022 Suspension

Received Recall notice (#N212340980), contacted several dealers and ALL said the same thing: if you did not purchase the car here, then appointments are six weeks out! Finally, went Tremonte Cadillac as they were kind enough to take the car in sooner; brought the car there and within fifteen minute...

May 28, 2022 Steering

Received Recall notice (#N212340980), contacted several dealers and ALL said the same thing: if you did not purchase the car here, then appointments are six weeks out! Finally, went Tremonte Cadillac as they were kind enough to take the car in sooner; brought the car there and within fifteen minute...

May 28, 2022 Suspension

Received Recall notice (#N212340980), contacted several dealers and ALL said the same thing: if you did not purchase the car here, then appointments are six weeks out! Finally, went Tremonte Cadillac as they were kind enough to take the car in sooner; brought the car there and within fifteen minute...

May 26, 2022 Exterior Lighting

The head lights are so dim the suv can’t be driven at dark . Replaced bulbs and it was not any better

May 26, 2022 Exterior Lighting

The head lights are so dim the suv can’t be driven at dark . Replaced bulbs and it was not any better

May 12, 2022 Electrical System 204,875 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the rear axle, suspension, park assist, and stability tract control warning indictor lights were illuminated. The contact stated that while driving, the vehicle fishtailed. The contact called the local dealer. A multi-point inspection wa...

May 12, 2022 Suspension 204,875 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the rear axle, suspension, park assist, and stability tract control warning indictor lights were illuminated. The contact stated that while driving, the vehicle fishtailed. The contact called the local dealer. A multi-point inspection wa...

May 12, 2022 Vehicle Speed Control 204,875 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the rear axle, suspension, park assist, and stability tract control warning indictor lights were illuminated. The contact stated that while driving, the vehicle fishtailed. The contact called the local dealer. A multi-point inspection wa...

May 12, 2022 Electrical System 204,875 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the rear axle, suspension, park assist, and stability tract control warning indictor lights were illuminated. The contact stated that while driving, the vehicle fishtailed. The contact called the local dealer. A multi-point inspection wa...

May 12, 2022 Suspension 204,875 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the rear axle, suspension, park assist, and stability tract control warning indictor lights were illuminated. The contact stated that while driving, the vehicle fishtailed. The contact called the local dealer. A multi-point inspection wa...

May 12, 2022 Vehicle Speed Control 204,875 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the rear axle, suspension, park assist, and stability tract control warning indictor lights were illuminated. The contact stated that while driving, the vehicle fishtailed. The contact called the local dealer. A multi-point inspection wa...

May 2, 2022 Exterior Lighting

My headlights are so dim i cannot use my car at night. It started a while ago I have replaced the lights but they become dim and the moisture in the headlights is terrible it is so dangerous to drive my car at night i cannot move it once it is dark. I have searched and found that this is an ongoin...

May 2, 2022 Exterior Lighting

My headlights are so dim i cannot use my car at night. It started a while ago I have replaced the lights but they become dim and the moisture in the headlights is terrible it is so dangerous to drive my car at night i cannot move it once it is dark. I have searched and found that this is an ongoin...

Apr 18, 2022 Exterior Lighting

Headlight goes out after rain. Fogging and condensation can be seen, when headlight doesn't work. Takes several days to dry out and come on again. Headlight will cut off will driving if raining.

Apr 18, 2022 Suspension 116,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while starting the vehicle, the stability service and service tracking control lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the passenger’s side wheel sensor was fau...

Apr 18, 2022 Exterior Lighting

Headlight goes out after rain. Fogging and condensation can be seen, when headlight doesn't work. Takes several days to dry out and come on again. Headlight will cut off will driving if raining.

Apr 18, 2022 Suspension 116,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while starting the vehicle, the stability service and service tracking control lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the passenger’s side wheel sensor was fau...

Apr 14, 2022 Service Brakes

Master brake cylinder/ABS Hydraulic unit failed. I noticed that while driving my vehicle at 35mph coming to a stop I had to press or pump my brakes to come to a complete stop. One one instance I had to brake abruptly and the brakes failed (pressed to the floor) so I swerved onto the shoulder to not ...

Apr 14, 2022 Forward Collision Avoidance

Master brake cylinder/ABS Hydraulic unit failed. I noticed that while driving my vehicle at 35mph coming to a stop I had to press or pump my brakes to come to a complete stop. One one instance I had to brake abruptly and the brakes failed (pressed to the floor) so I swerved onto the shoulder to not ...

Apr 14, 2022 Service Brakes

Master brake cylinder/ABS Hydraulic unit failed. I noticed that while driving my vehicle at 35mph coming to a stop I had to press or pump my brakes to come to a complete stop. One one instance I had to brake abruptly and the brakes failed (pressed to the floor) so I swerved onto the shoulder to not ...

Apr 14, 2022 Forward Collision Avoidance

Master brake cylinder/ABS Hydraulic unit failed. I noticed that while driving my vehicle at 35mph coming to a stop I had to press or pump my brakes to come to a complete stop. One one instance I had to brake abruptly and the brakes failed (pressed to the floor) so I swerved onto the shoulder to not ...

Apr 6, 2022 Power Train 73,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated there was a default of service axle notification warning light on the instrument panel while starting the vehicle. The vehicle was diagnosed at a local dealer with an external rear axle leak. The vehicle was not repaired. The manufacturer was ...

Apr 6, 2022 Power Train 73,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated there was a default of service axle notification warning light on the instrument panel while starting the vehicle. The vehicle was diagnosed at a local dealer with an external rear axle leak. The vehicle was not repaired. The manufacturer was ...

Mar 29, 2022 Exterior Lighting

My headlight assembly have been taking in water for about a year. Last year I had to replace the ballast on one side. Last week we had a lot of rain and while driving home both of my headlights went out. I’ve looked up the problem online and found out I’m not alone. Cadillac did send me a notice...

Mar 29, 2022 Exterior Lighting

My headlight assembly have been taking in water for about a year. Last year I had to replace the ballast on one side. Last week we had a lot of rain and while driving home both of my headlights went out. I’ve looked up the problem online and found out I’m not alone. Cadillac did send me a notice...

Mar 27, 2022 Air Bags Crash

This information is addition to the accident, that I reported few days ago. NHTSA tracking number 11458264. I was involved in car accident on highway I90. My car drove in to concreate barrier and was struck from back by another car. Air bag in my car did not deploy. My head hit steering wheel. I ha...

Mar 27, 2022 Structure Crash

This information is addition to the accident, that I reported few days ago. NHTSA tracking number 11458264. I was involved in car accident on highway I90. My car drove in to concreate barrier and was struck from back by another car. Air bag in my car did not deploy. My head hit steering wheel. I ha...

Mar 27, 2022 Unknown Or Other Crash

This information is addition to the accident, that I reported few days ago. NHTSA tracking number 11458264. I was involved in car accident on highway I90. My car drove in to concreate barrier and was struck from back by another car. Air bag in my car did not deploy. My head hit steering wheel. I ha...

Mar 27, 2022 Air Bags Crash

This information is addition to the accident, that I reported few days ago. NHTSA tracking number 11458264. I was involved in car accident on highway I90. My car drove in to concreate barrier and was struck from back by another car. Air bag in my car did not deploy. My head hit steering wheel. I ha...

Mar 27, 2022 Structure Crash

This information is addition to the accident, that I reported few days ago. NHTSA tracking number 11458264. I was involved in car accident on highway I90. My car drove in to concreate barrier and was struck from back by another car. Air bag in my car did not deploy. My head hit steering wheel. I ha...

Mar 27, 2022 Unknown Or Other Crash

This information is addition to the accident, that I reported few days ago. NHTSA tracking number 11458264. I was involved in car accident on highway I90. My car drove in to concreate barrier and was struck from back by another car. Air bag in my car did not deploy. My head hit steering wheel. I ha...

Mar 24, 2022 Air Bags Crash

UNITS ONE, TWO, AND THREE WERE TRAVELING ON I-90 W/B. AT APPROXIMATELY MILEPOST 62.0 UNIT ONE TRAVELING IN LANE #3 (LANE #3, BEING THE THIRD LANE FROM THE MEDIAN WALL) LOST CONTROL, SPUN, AND STRUCK THE REAR DRIVER QUARTER PANEL OF UNIT TWO TRAVELING IN LANE #3. THE IMPACT FORCED FORWARD UNIT TWO IN...

Mar 24, 2022 Air Bags Crash

UNITS ONE, TWO, AND THREE WERE TRAVELING ON I-90 W/B. AT APPROXIMATELY MILEPOST 62.0 UNIT ONE TRAVELING IN LANE #3 (LANE #3, BEING THE THIRD LANE FROM THE MEDIAN WALL) LOST CONTROL, SPUN, AND STRUCK THE REAR DRIVER QUARTER PANEL OF UNIT TWO TRAVELING IN LANE #3. THE IMPACT FORCED FORWARD UNIT TWO IN...

Mar 11, 2022 Service Brakes

On multiple occasions, when I have had to panic brake, either due to snowy weather conditions or when I had to brake hard while on the highway, the brake pedal loses pressure and I am barely able to stop for some time, thereafter. Later, the pressure returns to normal. I have taken the vehicle to t...

Mar 11, 2022 Forward Collision Avoidance

On multiple occasions, when I have had to panic brake, either due to snowy weather conditions or when I had to brake hard while on the highway, the brake pedal loses pressure and I am barely able to stop for some time, thereafter. Later, the pressure returns to normal. I have taken the vehicle to t...

Mar 11, 2022 Service Brakes

On multiple occasions, when I have had to panic brake, either due to snowy weather conditions or when I had to brake hard while on the highway, the brake pedal loses pressure and I am barely able to stop for some time, thereafter. Later, the pressure returns to normal. I have taken the vehicle to t...

Mar 11, 2022 Forward Collision Avoidance

On multiple occasions, when I have had to panic brake, either due to snowy weather conditions or when I had to brake hard while on the highway, the brake pedal loses pressure and I am barely able to stop for some time, thereafter. Later, the pressure returns to normal. I have taken the vehicle to t...

Mar 9, 2022 Exterior Lighting 97,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving 35 MPH at night, the headlights were extremely dim, the contact was unable to see more than approximately 8-feet ahead of the vehicle. The vehicle was taken to the dealer but was diagnosed nor repaired. The manufacturer was notif...

Mar 9, 2022 Exterior Lighting 97,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving 35 MPH at night, the headlights were extremely dim, the contact was unable to see more than approximately 8-feet ahead of the vehicle. The vehicle was taken to the dealer but was diagnosed nor repaired. The manufacturer was notif...

Mar 8, 2022 Air Bags Crash 200,000 mi

The contact owned a 2011 Cadillac SRX. The contact stated that while driving at approximately 45-50 MPH, another vehicle rear-ended his vehicle, causing his vehicle to crash into a concrete barrier. No air bags were deployed upon impact. The contact suffered a broken nose from hitting the steering ...

Mar 8, 2022 Air Bags Crash 200,000 mi

The contact owned a 2011 Cadillac SRX. The contact stated that while driving at approximately 45-50 MPH, another vehicle rear-ended his vehicle, causing his vehicle to crash into a concrete barrier. No air bags were deployed upon impact. The contact suffered a broken nose from hitting the steering ...

Jan 27, 2022 Service Brakes

My brake pedal has gone to the floor at random times while driving. When it happens, approx. the last 10% of pedal travel has limited braking power. After this occurs, the pedal will return back to normal, after a day or so. This situation occurs after the ABS system is activated during a hard stop,...

Jan 27, 2022 Service Brakes

My brake pedal has gone to the floor at random times while driving. When it happens, approx. the last 10% of pedal travel has limited braking power. After this occurs, the pedal will return back to normal, after a day or so. This situation occurs after the ABS system is activated during a hard stop,...

Jan 25, 2022 Suspension Crash 140,000 mi

The contact owned a 2011 Cadillac SRX. The contact stated that while driving approximately 70 mph and approaching traffic ahead the driver depressed the brake pedal to stop and the vehicle suddenly lost control, spun out, and drove into the opposite lane before two other vehicles crashed into it. Du...

Jan 25, 2022 Service Brakes Crash 140,000 mi

The contact owned a 2011 Cadillac SRX. The contact stated that while driving approximately 70 mph and approaching traffic ahead the driver depressed the brake pedal to stop and the vehicle suddenly lost control, spun out, and drove into the opposite lane before two other vehicles crashed into it. Du...

Jan 25, 2022 Suspension Crash 140,000 mi

The contact owned a 2011 Cadillac SRX. The contact stated that while driving approximately 70 mph and approaching traffic ahead the driver depressed the brake pedal to stop and the vehicle suddenly lost control, spun out, and drove into the opposite lane before two other vehicles crashed into it. Du...

Jan 25, 2022 Service Brakes Crash 140,000 mi

The contact owned a 2011 Cadillac SRX. The contact stated that while driving approximately 70 mph and approaching traffic ahead the driver depressed the brake pedal to stop and the vehicle suddenly lost control, spun out, and drove into the opposite lane before two other vehicles crashed into it. Du...

Jan 20, 2022 Suspension 122,747 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the stability warning light was illuminated. There was a rattling and knocking sound detected under the vehicle. The vehicle was taken to the local dealer where the vehicle was repaired under NHTSA Campaign Number: 21V473000 (Suspension)....

Jan 20, 2022 Suspension 122,747 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the stability warning light was illuminated. There was a rattling and knocking sound detected under the vehicle. The vehicle was taken to the local dealer where the vehicle was repaired under NHTSA Campaign Number: 21V473000 (Suspension)....

Jan 3, 2022 Service Brakes, Hydraulic 72,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 30 MPH, the brake pedal was depressed but failed to operate as designed. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was n...

Jan 3, 2022 Service Brakes, Hydraulic 72,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 30 MPH, the brake pedal was depressed but failed to operate as designed. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was n...

Dec 22, 2021 Engine 136,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the vehicle was swaying. The vehicle then stalled with the service traction control and stability warning lights illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Su...

Dec 22, 2021 Suspension 136,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the vehicle was swaying. The vehicle then stalled with the service traction control and stability warning lights illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Su...

Dec 22, 2021 Engine 136,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the vehicle was swaying. The vehicle then stalled with the service traction control and stability warning lights illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Su...

Dec 22, 2021 Suspension 136,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the vehicle was swaying. The vehicle then stalled with the service traction control and stability warning lights illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Su...

Dec 20, 2021 Power Train

"Rear Axle Service" light remains on after replacement of rear toelinks due to manufacturer recall. Rear differential clutch control module issue. Differential clutch oil leaking into the rear differential through the limited slip differential clutch. Oil pump was not replaced.

Dec 20, 2021 Power Train

"Rear Axle Service" light remains on after replacement of rear toelinks due to manufacturer recall. Rear differential clutch control module issue. Differential clutch oil leaking into the rear differential through the limited slip differential clutch. Oil pump was not replaced.

Dec 15, 2021 Engine

SENATOR SHERROD BROWN WRITES IN BEHALF OF CONSTITUENT REGARDING THEIR 2011 CADILLAC SRX. CONSTITUENT STATED THAT THEIR CHECK ENGINE LIGHT WAS ILLUMINATED ON VEHICLE. THE CONSUMER STATED THE DEALERSHIP TURNED OFF THE FAILURE CODES JUST BEFORE SELLING THE VEHICLE. THE VEHICLE WAS FOUND TO NEED AT LE...

Dec 15, 2021 Engine

SENATOR SHERROD BROWN WRITES IN BEHALF OF CONSTITUENT REGARDING THEIR 2011 CADILLAC SRX. CONSTITUENT STATED THAT THEIR CHECK ENGINE LIGHT WAS ILLUMINATED ON VEHICLE. THE CONSUMER STATED THE DEALERSHIP TURNED OFF THE FAILURE CODES JUST BEFORE SELLING THE VEHICLE. THE VEHICLE WAS FOUND TO NEED AT LE...

Dec 14, 2021 Exterior Lighting

The headlights, driver and passenger, repeatedly fill up with water/condensation and cause the light to short completely. This is dangerous for night time driving as it impairs visibility and is also illegal. When I asked a repairman about a replacement I was told that it’s useless as the replacem...

Dec 14, 2021 Exterior Lighting

The headlights, driver and passenger, repeatedly fill up with water/condensation and cause the light to short completely. This is dangerous for night time driving as it impairs visibility and is also illegal. When I asked a repairman about a replacement I was told that it’s useless as the replacem...

Dec 11, 2021 Exterior Lighting

UNKNOWN THE DIM HEADIGHTS AS WELL AS MOISTURE IN HEADLIGHTS SEEMS TO BE A COMMON PROBLEM . IT IS NOT SAFE DRIVING WITH THE HEADLIGHS ON DIM---YOU MUST DRIVE WITH THEM ON HIGH BEAM TO BE ABLE TO SEE THE ROAD AHEAD. SOMETHING NEEDS TO BE DONE FOR GM TO CORRECT THIS MOST DANGEROUS PROBLEM AS MANY ARE H...

Dec 11, 2021 Exterior Lighting

UNKNOWN THE DIM HEADIGHTS AS WELL AS MOISTURE IN HEADLIGHTS SEEMS TO BE A COMMON PROBLEM . IT IS NOT SAFE DRIVING WITH THE HEADLIGHS ON DIM---YOU MUST DRIVE WITH THEM ON HIGH BEAM TO BE ABLE TO SEE THE ROAD AHEAD. SOMETHING NEEDS TO BE DONE FOR GM TO CORRECT THIS MOST DANGEROUS PROBLEM AS MANY ARE H...

Nov 29, 2021 Suspension 11,400 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving the vehicle lost motive power while the accelerator pedal was being depressed. The contact stated that the ABS and Stabili Trak warning lights illuminated and the message to service Stabili Trak was displayed. The contact st...

Nov 29, 2021 Service Brakes 11,400 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving the vehicle lost motive power while the accelerator pedal was being depressed. The contact stated that the ABS and Stabili Trak warning lights illuminated and the message to service Stabili Trak was displayed. The contact st...

Nov 29, 2021 Suspension 11,400 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving the vehicle lost motive power while the accelerator pedal was being depressed. The contact stated that the ABS and Stabili Trak warning lights illuminated and the message to service Stabili Trak was displayed. The contact st...

Nov 29, 2021 Service Brakes 11,400 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving the vehicle lost motive power while the accelerator pedal was being depressed. The contact stated that the ABS and Stabili Trak warning lights illuminated and the message to service Stabili Trak was displayed. The contact st...

Nov 22, 2021 Engine

Car has stalled out 5 times since NOV 12,2021 to Nov 22, 2021 and now the car has broken down in the middle of the road and will not start back up. We were at a red light when it just turned off and does not work now. It was smoking and smelled horrible like burning plastic. I had to remove my kids ...

Nov 22, 2021 Electrical System

Car has stalled out 5 times since NOV 12,2021 to Nov 22, 2021 and now the car has broken down in the middle of the road and will not start back up. We were at a red light when it just turned off and does not work now. It was smoking and smelled horrible like burning plastic. I had to remove my kids ...

Nov 22, 2021 Engine

Car has stalled out 5 times since NOV 12,2021 to Nov 22, 2021 and now the car has broken down in the middle of the road and will not start back up. We were at a red light when it just turned off and does not work now. It was smoking and smelled horrible like burning plastic. I had to remove my kids ...

Nov 22, 2021 Electrical System

Car has stalled out 5 times since NOV 12,2021 to Nov 22, 2021 and now the car has broken down in the middle of the road and will not start back up. We were at a red light when it just turned off and does not work now. It was smoking and smelled horrible like burning plastic. I had to remove my kids ...

Nov 12, 2021 Engine

Engine timing chain had stretched and jumped a notch on the sprocket, which caused the check engine light to come on, and that's the only reason I knew there was an issue. If I had kept driving it and it jumped another notch, it would have stalled, making the vehicle hard to control. I've read num...

Nov 12, 2021 Engine

Engine timing chain had stretched and jumped a notch on the sprocket, which caused the check engine light to come on, and that's the only reason I knew there was an issue. If I had kept driving it and it jumped another notch, it would have stalled, making the vehicle hard to control. I've read num...

Nov 10, 2021 Suspension 75,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated the suspension and rear axle service message was displayed. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who c...

Nov 10, 2021 Suspension 75,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated the suspension and rear axle service message was displayed. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who c...

Nov 4, 2021 Suspension 186,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at various speeds, the service Stabili-trac and traction control warnings were displayed. The contact stated that the vehicle also failed to start and was towed to the dealer. The dealer was unable to diagnose the cause of t...

Nov 4, 2021 Suspension 186,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at various speeds, the service Stabili-trac and traction control warnings were displayed. The contact stated that the vehicle also failed to start and was towed to the dealer. The dealer was unable to diagnose the cause of t...

Nov 1, 2021 Suspension 285,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The contact stated that after receiving the vehicle back from the dealer after the recall repair, an abnormal noise was heard, and the vehicle would not accelerate and then stall...

Nov 1, 2021 Suspension 285,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The contact stated that after receiving the vehicle back from the dealer after the recall repair, an abnormal noise was heard, and the vehicle would not accelerate and then stall...

Oct 25, 2021 Suspension 100,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the manufacturer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 20 MPH on a curved road, the rear end ...

Oct 25, 2021 Exterior Lighting

The exterior housing units prematurely wear out and allow moisture to cause failures of the lights. The makes driving at night hard, because you can barely see. GM tried to give some customers a rebate, but this required owners to pay out of pocket at first for repairs, and this causes me an undue b...

Oct 25, 2021 Visibility/wiper

The exterior housing units prematurely wear out and allow moisture to cause failures of the lights. The makes driving at night hard, because you can barely see. GM tried to give some customers a rebate, but this required owners to pay out of pocket at first for repairs, and this causes me an undue b...

Oct 25, 2021 Suspension 100,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the manufacturer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 20 MPH on a curved road, the rear end ...

Oct 25, 2021 Exterior Lighting

The exterior housing units prematurely wear out and allow moisture to cause failures of the lights. The makes driving at night hard, because you can barely see. GM tried to give some customers a rebate, but this required owners to pay out of pocket at first for repairs, and this causes me an undue b...

Oct 25, 2021 Visibility/wiper

The exterior housing units prematurely wear out and allow moisture to cause failures of the lights. The makes driving at night hard, because you can barely see. GM tried to give some customers a rebate, but this required owners to pay out of pocket at first for repairs, and this causes me an undue b...

Oct 24, 2021 Exterior Lighting

In Sep 2021 I purchased this car. During the first drive after dark I noticed the headlights were very dim and the high beam only extended to just go just past the front of the car. these are the up-level HID lights. I didn't do anything right away as I rarely drive at night and then in well-lit ...

Oct 24, 2021 Exterior Lighting

In Sep 2021 I purchased this car. During the first drive after dark I noticed the headlights were very dim and the high beam only extended to just go just past the front of the car. these are the up-level HID lights. I didn't do anything right away as I rarely drive at night and then in well-lit ...

Oct 22, 2021 Suspension 113,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the service rear axle message was displayed. The vehicle was taken to a local dealer where it was diagnosed and repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V473000 (Suspension). The vehic...

Oct 22, 2021 Suspension 113,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the service rear axle message was displayed. The vehicle was taken to a local dealer where it was diagnosed and repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V473000 (Suspension). The vehic...

Oct 14, 2021 Suspension 21,657 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the service rear axle warning light illuminated. The contact took the vehicle to a local dealer who inspected the vehicle and informed the contact that the vehicle was included in NHTSA Campaign Number: 2...

Oct 14, 2021 Suspension 21,657 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the service rear axle warning light illuminated. The contact took the vehicle to a local dealer who inspected the vehicle and informed the contact that the vehicle was included in NHTSA Campaign Number: 2...

Oct 4, 2021 Exterior Lighting

The headlights get water inside and at times enough water to cause the headlight to fail. I have had both headlights fail as a result of this. Cadillac is aware of this design flaw and was only willing to reimburse customers who were able to pay for the replacement lights up front. This is not fair ...

Oct 4, 2021 Exterior Lighting

The headlights get water inside and at times enough water to cause the headlight to fail. I have had both headlights fail as a result of this. Cadillac is aware of this design flaw and was only willing to reimburse customers who were able to pay for the replacement lights up front. This is not fair ...

Sep 30, 2021 Suspension 101,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The contact stated that while driving 35 MPH, the traction control warning light illuminated, and the vehicle wobbled uncontrollably. The vehicle was not diagnosed nor repaired b...

Sep 30, 2021 Suspension 101,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The contact stated that while driving 35 MPH, the traction control warning light illuminated, and the vehicle wobbled uncontrollably. The vehicle was not diagnosed nor repaired b...

Sep 29, 2021 Suspension 140,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at a low rate of speed in traffic, the rear suspension started to sway without warning. The contact then received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part for the repair was not availab...

Sep 29, 2021 Suspension 140,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at a low rate of speed in traffic, the rear suspension started to sway without warning. The contact then received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part for the repair was not availab...

Sep 28, 2021 Suspension

The contact owns a 2011 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable am...

Sep 28, 2021 Suspension

The contact owns a 2011 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable am...

Sep 22, 2021 Power Train

2011 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO GM SAFETY RECALL. THE CONSUMER STATED THE VEHICLE SHUT OFF WHILE BEING ON MULTIPLE OCCASIONS. ON THE THIRD DAY OF OWNING THE VEHICLE, IT BEGAN ROLLING BACKWARDS WHILE THE DRIVER WAS APPLYING THE BRAKE PEDAL. THERE WAS A RECALL ON THE VEHICLE, BUT TH...

Sep 22, 2021 Power Train

2011 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO GM SAFETY RECALL. THE CONSUMER STATED THE VEHICLE SHUT OFF WHILE BEING ON MULTIPLE OCCASIONS. ON THE THIRD DAY OF OWNING THE VEHICLE, IT BEGAN ROLLING BACKWARDS WHILE THE DRIVER WAS APPLYING THE BRAKE PEDAL. THERE WAS A RECALL ON THE VEHICLE, BUT TH...

Sep 21, 2021 Suspension

2011 CADILLAC SRX. CONSUMER WRITES REGARDING REAR SUSPENSION TOE LINK SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER REQUESTED A RENTAL CAR UNTIL THE VEHICLE WAS REPAIRED.

Sep 21, 2021 Suspension

2011Cadillac SRX owner. Car has know water issue that collected inside car at the time of rain ruining the tailgate module. Since that time I have had all of the warning lights as indicated in the recall of August 2021. Stabilitrak Service, Slippery Roads, Shut off engine now etc. I have been waiti...

Sep 21, 2021 Electrical System

2011Cadillac SRX owner. Car has know water issue that collected inside car at the time of rain ruining the tailgate module. Since that time I have had all of the warning lights as indicated in the recall of August 2021. Stabilitrak Service, Slippery Roads, Shut off engine now etc. I have been waiti...

Sep 21, 2021 Wheels

2011Cadillac SRX owner. Car has know water issue that collected inside car at the time of rain ruining the tailgate module. Since that time I have had all of the warning lights as indicated in the recall of August 2021. Stabilitrak Service, Slippery Roads, Shut off engine now etc. I have been waiti...

Sep 21, 2021 Suspension

2011 CADILLAC SRX. CONSUMER WRITES REGARDING REAR SUSPENSION TOE LINK SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER REQUESTED A RENTAL CAR UNTIL THE VEHICLE WAS REPAIRED.

Sep 21, 2021 Suspension

2011Cadillac SRX owner. Car has know water issue that collected inside car at the time of rain ruining the tailgate module. Since that time I have had all of the warning lights as indicated in the recall of August 2021. Stabilitrak Service, Slippery Roads, Shut off engine now etc. I have been waiti...

Sep 21, 2021 Electrical System

2011Cadillac SRX owner. Car has know water issue that collected inside car at the time of rain ruining the tailgate module. Since that time I have had all of the warning lights as indicated in the recall of August 2021. Stabilitrak Service, Slippery Roads, Shut off engine now etc. I have been waiti...

Sep 21, 2021 Wheels

2011Cadillac SRX owner. Car has know water issue that collected inside car at the time of rain ruining the tailgate module. Since that time I have had all of the warning lights as indicated in the recall of August 2021. Stabilitrak Service, Slippery Roads, Shut off engine now etc. I have been waiti...

Sep 17, 2021 Unknown Or Other

When it rains my trunk fill with water where my spare tire is without any windows or sun roof being open .

Sep 17, 2021 Unknown Or Other

When it rains my trunk fill with water where my spare tire is without any windows or sun roof being open .

Sep 13, 2021 Vehicle Speed Control

GM safety recall N212340980. Nine (9) warnings are specifically listed within the Recall letter; I have been experiencing 6 of 9 warning messages during an active driving session of this vehicle. In August 2021, visited Cole GMC / Cadillac service location for an assessment of parts needed to rep...

Sep 13, 2021 Steering

GM safety recall N212340980. Nine (9) warnings are specifically listed within the Recall letter; I have been experiencing 6 of 9 warning messages during an active driving session of this vehicle. In August 2021, visited Cole GMC / Cadillac service location for an assessment of parts needed to rep...

Sep 13, 2021 Suspension

GM safety recall N212340980. Nine (9) warnings are specifically listed within the Recall letter; I have been experiencing 6 of 9 warning messages during an active driving session of this vehicle. In August 2021, visited Cole GMC / Cadillac service location for an assessment of parts needed to rep...

Sep 13, 2021 Suspension 80,000 mi

The contact owns a 2011 Cadillac SRX. The contact had received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact stated while driving 55 MPH, the vehicle would jerk. The dealer and manufacturer were not made aware o...

Sep 13, 2021 Vehicle Speed Control

GM safety recall N212340980. Nine (9) warnings are specifically listed within the Recall letter; I have been experiencing 6 of 9 warning messages during an active driving session of this vehicle. In August 2021, visited Cole GMC / Cadillac service location for an assessment of parts needed to rep...

Sep 13, 2021 Steering

GM safety recall N212340980. Nine (9) warnings are specifically listed within the Recall letter; I have been experiencing 6 of 9 warning messages during an active driving session of this vehicle. In August 2021, visited Cole GMC / Cadillac service location for an assessment of parts needed to rep...

Sep 13, 2021 Suspension

GM safety recall N212340980. Nine (9) warnings are specifically listed within the Recall letter; I have been experiencing 6 of 9 warning messages during an active driving session of this vehicle. In August 2021, visited Cole GMC / Cadillac service location for an assessment of parts needed to rep...

Sep 13, 2021 Suspension 80,000 mi

The contact owns a 2011 Cadillac SRX. The contact had received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact stated while driving 55 MPH, the vehicle would jerk. The dealer and manufacturer were not made aware o...

Sep 10, 2021 Exterior Lighting

The 2011srx the low beam is so bad you have to drive with the high beam at night there are a lot of complaints on this and nothing is being done other safety problem.please look into this problem hard to see road at night unless bright lights are on.

Sep 10, 2021 Exterior Lighting

The 2011srx the low beam is so bad you have to drive with the high beam at night there are a lot of complaints on this and nothing is being done other safety problem.please look into this problem hard to see road at night unless bright lights are on.

Sep 8, 2021 Suspension 130,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact stated that during an oil change, the independent mechanic informed her that there was a malfunction indic...

Sep 8, 2021 Electrical System 130,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact stated that during an oil change, the independent mechanic informed her that there was a malfunction indic...

Sep 8, 2021 Suspension 130,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the “service rear axle" message was displayed on the instrument panel. The contact then received a notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part for the recall repair was unavailable. Neither the deale...

Sep 8, 2021 Suspension

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stat...

Sep 8, 2021 Suspension 130,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact stated that during an oil change, the independent mechanic informed her that there was a malfunction indic...

Sep 8, 2021 Electrical System 130,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact stated that during an oil change, the independent mechanic informed her that there was a malfunction indic...

Sep 8, 2021 Suspension 130,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the “service rear axle" message was displayed on the instrument panel. The contact then received a notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part for the recall repair was unavailable. Neither the deale...

Sep 8, 2021 Suspension

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stat...

Sep 2, 2021 Power Train

It’s doing everything they said it would when I need to stop driving it due to recall

Sep 2, 2021 Unknown Or Other

It’s doing everything they said it would when I need to stop driving it due to recall

Sep 2, 2021 Service Brakes

It’s doing everything they said it would when I need to stop driving it due to recall

Sep 2, 2021 Power Train

It’s doing everything they said it would when I need to stop driving it due to recall

Sep 2, 2021 Unknown Or Other

It’s doing everything they said it would when I need to stop driving it due to recall

Sep 2, 2021 Service Brakes

It’s doing everything they said it would when I need to stop driving it due to recall

Aug 30, 2021 Suspension 130,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the part was not yet available. The contact stated that the ma...

Aug 30, 2021 Suspension 130,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the part was not yet available. The contact stated that the ma...

Aug 25, 2021 Suspension 100,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that an abnormal clicking sound would emit from the rear passenger’s side tire with the tire sensor warning light illuminated on the instrument panel. Over time, the tread on the rear passenger’s side tire began to wear and the contact had...

Aug 25, 2021 Suspension

I received a recall notice for a safety issue with my cadillac srx 2011. Recall #N212340980 regarding the real toe link. My vehicle is already showing signs of this issue and has been for over 2 years. Cadillac is not prepared to handle this issue. I called to make an appointment and was told they d...

Aug 25, 2021 Electrical System

I received a recall notice for a safety issue with my cadillac srx 2011. Recall #N212340980 regarding the real toe link. My vehicle is already showing signs of this issue and has been for over 2 years. Cadillac is not prepared to handle this issue. I called to make an appointment and was told they d...

Aug 25, 2021 Wheels

I received a recall notice for a safety issue with my cadillac srx 2011. Recall #N212340980 regarding the real toe link. My vehicle is already showing signs of this issue and has been for over 2 years. Cadillac is not prepared to handle this issue. I called to make an appointment and was told they d...

Aug 25, 2021 Suspension 100,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that an abnormal clicking sound would emit from the rear passenger’s side tire with the tire sensor warning light illuminated on the instrument panel. Over time, the tread on the rear passenger’s side tire began to wear and the contact had...

Aug 25, 2021 Suspension

I received a recall notice for a safety issue with my cadillac srx 2011. Recall #N212340980 regarding the real toe link. My vehicle is already showing signs of this issue and has been for over 2 years. Cadillac is not prepared to handle this issue. I called to make an appointment and was told they d...

Aug 25, 2021 Electrical System

I received a recall notice for a safety issue with my cadillac srx 2011. Recall #N212340980 regarding the real toe link. My vehicle is already showing signs of this issue and has been for over 2 years. Cadillac is not prepared to handle this issue. I called to make an appointment and was told they d...

Aug 25, 2021 Wheels

I received a recall notice for a safety issue with my cadillac srx 2011. Recall #N212340980 regarding the real toe link. My vehicle is already showing signs of this issue and has been for over 2 years. Cadillac is not prepared to handle this issue. I called to make an appointment and was told they d...

Aug 20, 2021 Suspension 147,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Aug 20, 2021 Electronic Stability Control 147,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Aug 20, 2021 Traction Control System 147,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Aug 20, 2021 Suspension 147,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Aug 20, 2021 Electronic Stability Control 147,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Aug 20, 2021 Traction Control System 147,000 mi

The contact owns a 2011 Cadillac SRX. The contact received notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer had exceeded a reasonable amount of time for the recall repair. The conta...

Aug 16, 2021 Suspension 120,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, there was an abnormal sound detected. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to...

Aug 16, 2021 Suspension 120,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, there was an abnormal sound detected. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to...

Aug 15, 2021 Service Brakes

THIS HAS HAPPENED 5 TIMES WITHIN 1YEAR WHEN i PUT ON THE BREAKS IT GOES TO THE FLOOR. HAVE SUV INSPECTED AND THEY BLEED THE BRAKES. LAST TIME BRAKES GO TO THE FLOOR AFTER I SHUT DOWN SUV BREAKS RESET THEM SELF AND ARE TIGHT AGAIN.

Aug 15, 2021 Forward Collision Avoidance

THIS HAS HAPPENED 5 TIMES WITHIN 1YEAR WHEN i PUT ON THE BREAKS IT GOES TO THE FLOOR. HAVE SUV INSPECTED AND THEY BLEED THE BRAKES. LAST TIME BRAKES GO TO THE FLOOR AFTER I SHUT DOWN SUV BREAKS RESET THEM SELF AND ARE TIGHT AGAIN.

Aug 15, 2021 Service Brakes

THIS HAS HAPPENED 5 TIMES WITHIN 1YEAR WHEN i PUT ON THE BREAKS IT GOES TO THE FLOOR. HAVE SUV INSPECTED AND THEY BLEED THE BRAKES. LAST TIME BRAKES GO TO THE FLOOR AFTER I SHUT DOWN SUV BREAKS RESET THEM SELF AND ARE TIGHT AGAIN.

Aug 15, 2021 Forward Collision Avoidance

THIS HAS HAPPENED 5 TIMES WITHIN 1YEAR WHEN i PUT ON THE BREAKS IT GOES TO THE FLOOR. HAVE SUV INSPECTED AND THEY BLEED THE BRAKES. LAST TIME BRAKES GO TO THE FLOOR AFTER I SHUT DOWN SUV BREAKS RESET THEM SELF AND ARE TIGHT AGAIN.

Aug 13, 2021 Suspension 110,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the service stabilitrak warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local...

Aug 13, 2021 Suspension 105,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the vehicle started shuddering with the "Service Stability Trak" message on the instrument panel. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independe...

Aug 13, 2021 Suspension 110,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated that the service stabilitrak warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local...

Aug 13, 2021 Suspension 105,000 mi

The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the vehicle started shuddering with the "Service Stability Trak" message on the instrument panel. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independe...

Jul 14, 2021 Exterior Lighting

My headlight assemblies would get condensation and cause the bulb to become dim or burn out. Had to replace bulbs several times but still difficult to see 20 ft in front of me when driving the dark roads in north west New Jersey. Was told it was a known issue and to drill holes in the back of the he...

Jul 14, 2021 Exterior Lighting

My headlight assemblies would get condensation and cause the bulb to become dim or burn out. Had to replace bulbs several times but still difficult to see 20 ft in front of me when driving the dark roads in north west New Jersey. Was told it was a known issue and to drill holes in the back of the he...

Jul 11, 2021 Suspension

a few months ago I started noticing a loud noise coming from the rear of my vehicle. Then my Service Traction Control light, Service Stabilitrak light, Service Rear Axle light, the Stabilitrak malfunction indicator lamp all come on my display screen. I took my tires to have them rotated and the re...

Jul 11, 2021 Steering

a few months ago I started noticing a loud noise coming from the rear of my vehicle. Then my Service Traction Control light, Service Stabilitrak light, Service Rear Axle light, the Stabilitrak malfunction indicator lamp all come on my display screen. I took my tires to have them rotated and the re...

Jul 11, 2021 Wheels

a few months ago I started noticing a loud noise coming from the rear of my vehicle. Then my Service Traction Control light, Service Stabilitrak light, Service Rear Axle light, the Stabilitrak malfunction indicator lamp all come on my display screen. I took my tires to have them rotated and the re...

Jul 11, 2021 Suspension

a few months ago I started noticing a loud noise coming from the rear of my vehicle. Then my Service Traction Control light, Service Stabilitrak light, Service Rear Axle light, the Stabilitrak malfunction indicator lamp all come on my display screen. I took my tires to have them rotated and the re...

Jul 11, 2021 Steering

a few months ago I started noticing a loud noise coming from the rear of my vehicle. Then my Service Traction Control light, Service Stabilitrak light, Service Rear Axle light, the Stabilitrak malfunction indicator lamp all come on my display screen. I took my tires to have them rotated and the re...

Jul 11, 2021 Wheels

a few months ago I started noticing a loud noise coming from the rear of my vehicle. Then my Service Traction Control light, Service Stabilitrak light, Service Rear Axle light, the Stabilitrak malfunction indicator lamp all come on my display screen. I took my tires to have them rotated and the re...

Jul 2, 2021 Visibility/wiper

Windshield wipers stopped working while in rain storm. Motor was still running but the wiper transmission was disconnected from motor. My 2 year old grandson was in the car at time of failure. They were able to safely return home. This incident could have caused a serious accident.

Jul 2, 2021 Visibility/wiper

Windshield wipers stopped working while in rain storm. Motor was still running but the wiper transmission was disconnected from motor. My 2 year old grandson was in the car at time of failure. They were able to safely return home. This incident could have caused a serious accident.

Jun 3, 2021 Unknown Or Other

This Vehicle has a design flaw with sunroof which leaks water into the car from floor board passenger side. Sunroof Drain lines undersized even for a standard sized sunroof. As of result of this, the drain lines, at best are barely adequate for light rain and intense rain cloggs and rain enters the ...

Jun 3, 2021 Unknown Or Other

This Vehicle has a design flaw with sunroof which leaks water into the car from floor board passenger side. Sunroof Drain lines undersized even for a standard sized sunroof. As of result of this, the drain lines, at best are barely adequate for light rain and intense rain cloggs and rain enters the ...

Apr 30, 2021 Fuel/propulsion System

I HAVE SEVERAL RECALLS THAT WERE NOT DONE TO MY VEHICLE. I MOVED AROUND ALOT AND WHEN I ASKED THE DEALER, THEY SAID NO. I FOUND OUT THAT I PAID FOR SOME OF MY RECALLS INCLUDING THE LATEST ONE WITH MY HEADLIGHTS/ HEADLAMPS. THEY HAVE BEEN AN ISSUE FOR MANY YEARS WITH WATER, MOISTURE, THE DEALERSHIP ...

Apr 30, 2021 Exterior Lighting

I HAVE SEVERAL RECALLS THAT WERE NOT DONE TO MY VEHICLE. I MOVED AROUND ALOT AND WHEN I ASKED THE DEALER, THEY SAID NO. I FOUND OUT THAT I PAID FOR SOME OF MY RECALLS INCLUDING THE LATEST ONE WITH MY HEADLIGHTS/ HEADLAMPS. THEY HAVE BEEN AN ISSUE FOR MANY YEARS WITH WATER, MOISTURE, THE DEALERSHIP ...

Apr 30, 2021 Suspension

I HAVE SEVERAL RECALLS THAT WERE NOT DONE TO MY VEHICLE. I MOVED AROUND ALOT AND WHEN I ASKED THE DEALER, THEY SAID NO. I FOUND OUT THAT I PAID FOR SOME OF MY RECALLS INCLUDING THE LATEST ONE WITH MY HEADLIGHTS/ HEADLAMPS. THEY HAVE BEEN AN ISSUE FOR MANY YEARS WITH WATER, MOISTURE, THE DEALERSHIP ...

Apr 30, 2021 Fuel/propulsion System

I HAVE SEVERAL RECALLS THAT WERE NOT DONE TO MY VEHICLE. I MOVED AROUND ALOT AND WHEN I ASKED THE DEALER, THEY SAID NO. I FOUND OUT THAT I PAID FOR SOME OF MY RECALLS INCLUDING THE LATEST ONE WITH MY HEADLIGHTS/ HEADLAMPS. THEY HAVE BEEN AN ISSUE FOR MANY YEARS WITH WATER, MOISTURE, THE DEALERSHIP ...

Apr 30, 2021 Exterior Lighting

I HAVE SEVERAL RECALLS THAT WERE NOT DONE TO MY VEHICLE. I MOVED AROUND ALOT AND WHEN I ASKED THE DEALER, THEY SAID NO. I FOUND OUT THAT I PAID FOR SOME OF MY RECALLS INCLUDING THE LATEST ONE WITH MY HEADLIGHTS/ HEADLAMPS. THEY HAVE BEEN AN ISSUE FOR MANY YEARS WITH WATER, MOISTURE, THE DEALERSHIP ...

Apr 30, 2021 Suspension

I HAVE SEVERAL RECALLS THAT WERE NOT DONE TO MY VEHICLE. I MOVED AROUND ALOT AND WHEN I ASKED THE DEALER, THEY SAID NO. I FOUND OUT THAT I PAID FOR SOME OF MY RECALLS INCLUDING THE LATEST ONE WITH MY HEADLIGHTS/ HEADLAMPS. THEY HAVE BEEN AN ISSUE FOR MANY YEARS WITH WATER, MOISTURE, THE DEALERSHIP ...

Apr 11, 2021 Steering 187,000 mi

THE CAR IS SWAYING BACK AND FORTH AT SPEEDS ABOVE 50 MPH ON GOOD ROADS. HAD MECHANIC LOOK AT IT AND HE SAID SHOCKS WERE GOOD AND EVERYTHING LOOKED FINE. AFTER RESEARCHING ON INTERNET I FOUND THAT OTHERS HAD A PROBLEM WITH THE REAR TOE LINK ADJUSTER. SO I LOOKED AT MINE AND FOUND IT LOOSE BUT THE NUT...

Apr 11, 2021 Suspension 187,000 mi

THE CAR IS SWAYING BACK AND FORTH AT SPEEDS ABOVE 50 MPH ON GOOD ROADS. HAD MECHANIC LOOK AT IT AND HE SAID SHOCKS WERE GOOD AND EVERYTHING LOOKED FINE. AFTER RESEARCHING ON INTERNET I FOUND THAT OTHERS HAD A PROBLEM WITH THE REAR TOE LINK ADJUSTER. SO I LOOKED AT MINE AND FOUND IT LOOSE BUT THE NUT...

Apr 11, 2021 Steering 187,000 mi

THE CAR IS SWAYING BACK AND FORTH AT SPEEDS ABOVE 50 MPH ON GOOD ROADS. HAD MECHANIC LOOK AT IT AND HE SAID SHOCKS WERE GOOD AND EVERYTHING LOOKED FINE. AFTER RESEARCHING ON INTERNET I FOUND THAT OTHERS HAD A PROBLEM WITH THE REAR TOE LINK ADJUSTER. SO I LOOKED AT MINE AND FOUND IT LOOSE BUT THE NUT...

Apr 11, 2021 Suspension 187,000 mi

THE CAR IS SWAYING BACK AND FORTH AT SPEEDS ABOVE 50 MPH ON GOOD ROADS. HAD MECHANIC LOOK AT IT AND HE SAID SHOCKS WERE GOOD AND EVERYTHING LOOKED FINE. AFTER RESEARCHING ON INTERNET I FOUND THAT OTHERS HAD A PROBLEM WITH THE REAR TOE LINK ADJUSTER. SO I LOOKED AT MINE AND FOUND IT LOOSE BUT THE NUT...

Apr 9, 2021 Visibility 120,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE PANORAMIC SUN ROOF SEAL BECAME LOOSE WHICH ALLOWED RAIN WATER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO JIM HUDSON BUICK GMC (4035 KAISER HILL RD, COLUMBIA, SC 29203, (803) 720-9925) AND THE CONTACT WAS INFORMED THAT THE SUNS...

Apr 9, 2021 Visibility 120,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE PANORAMIC SUN ROOF SEAL BECAME LOOSE WHICH ALLOWED RAIN WATER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO JIM HUDSON BUICK GMC (4035 KAISER HILL RD, COLUMBIA, SC 29203, (803) 720-9925) AND THE CONTACT WAS INFORMED THAT THE SUNS...

Apr 6, 2021 Power Train 160,000 mi

TRANSMISSION SHIFT CABLE

Apr 6, 2021 Power Train 160,000 mi

TRANSMISSION SHIFT CABLE

Mar 5, 2021 Suspension 115,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE CONTACT STATED THE VEHICLE STARTED TO SHAKE AND WOBBLE CAUSING THE CONTACT TO BE UNABLE TO CONTROL THE VEHICLE. THE CONTACT WAS ABLE PULL OVER ON THE HIGHWAY. THE CONTACT GOT OUT OF THE VEHICLE AND NOTICED THE ...

Mar 5, 2021 Suspension 115,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE CONTACT STATED THE VEHICLE STARTED TO SHAKE AND WOBBLE CAUSING THE CONTACT TO BE UNABLE TO CONTROL THE VEHICLE. THE CONTACT WAS ABLE PULL OVER ON THE HIGHWAY. THE CONTACT GOT OUT OF THE VEHICLE AND NOTICED THE ...

Mar 4, 2021 Exterior Lighting

THERE IS WATER GETTING INTO THE LIGHTS IN MAKING THEM [XXX] AND NOT WORK VERY HARD TO SEE AT NIGHT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mar 4, 2021 Exterior Lighting

THERE IS WATER GETTING INTO THE LIGHTS IN MAKING THEM [XXX] AND NOT WORK VERY HARD TO SEE AT NIGHT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mar 2, 2021 Service Brakes 107,536 mi

FAILING BRAKE PEDAL . BRAKE PEDAL MAY NOT RAISE OR SEEN STRUCK DOWN, HARD TO PRESS. TOOK TO REPAIR SHOP REPLACE BRAKE PEDAL COST $1176. THAT CORRECTED PROBLEM. CALL CADILLAC TO EXPLAINED PROBLEM THEY EXPLAINED MY CADILLAC WASN'T COVER. BUT AFTER REVIEWING THE ONES SHOW UP WITH TSB NUMBER 2008,200...

Mar 2, 2021 Service Brakes 107,536 mi

FAILING BRAKE PEDAL . BRAKE PEDAL MAY NOT RAISE OR SEEN STRUCK DOWN, HARD TO PRESS. TOOK TO REPAIR SHOP REPLACE BRAKE PEDAL COST $1176. THAT CORRECTED PROBLEM. CALL CADILLAC TO EXPLAINED PROBLEM THEY EXPLAINED MY CADILLAC WASN'T COVER. BUT AFTER REVIEWING THE ONES SHOW UP WITH TSB NUMBER 2008,200...

Feb 13, 2021 Exterior Lighting 1 mi

THE HEADLIGHTS NEVER HAVE WORKED RIGHT. FROM DAY ONE, THEY NEVER PUT OUT ENOUGH LIGHT TO SEE TO DRIVE AT NIGHT. THEY COME ON, BUT YOU CANNOT SEE UNLESS YOU TURN ON THE BRIGHTS.

Feb 13, 2021 Exterior Lighting

WHEN THE HEADLIGHTS ARE ON THE NORMAL SETTING, THEY BARELY LIGHT UP THE ROAD AHEAD. THE BRIGHTS MUST BE TURNED ON IN ORDER TO SEE ANYTHING.

Feb 13, 2021 Exterior Lighting 1 mi

THE HEADLIGHTS NEVER HAVE WORKED RIGHT. FROM DAY ONE, THEY NEVER PUT OUT ENOUGH LIGHT TO SEE TO DRIVE AT NIGHT. THEY COME ON, BUT YOU CANNOT SEE UNLESS YOU TURN ON THE BRIGHTS.

Feb 13, 2021 Exterior Lighting

WHEN THE HEADLIGHTS ARE ON THE NORMAL SETTING, THEY BARELY LIGHT UP THE ROAD AHEAD. THE BRIGHTS MUST BE TURNED ON IN ORDER TO SEE ANYTHING.

Feb 2, 2021 Exterior Lighting

THERE IS MOISTURE IN THE HEADLAMPS WHICH HAS CAUSED THE LIGHTS TO DIM TO THE POINT THAT IT IS UNSAFE TO DRIVE AT NIGHT. I CAN SEE WHEN I TURN ON THE HIGH BEAMS BUT I CAN ONLY DO THAT WHEN THERE IS NO ONCOMING TRAFFIC.

Feb 2, 2021 Exterior Lighting

THERE IS MOISTURE IN THE HEADLAMPS WHICH HAS CAUSED THE LIGHTS TO DIM TO THE POINT THAT IT IS UNSAFE TO DRIVE AT NIGHT. I CAN SEE WHEN I TURN ON THE HIGH BEAMS BUT I CAN ONLY DO THAT WHEN THERE IS NO ONCOMING TRAFFIC.

Jan 19, 2021 Unknown Or Other

MY DRAINS FOR MY SUN ROOF ARE NOT WORKING, WATER ALL ON PASSENGER FLOOR, MECHANIC SAID THERE WAS A RECALL ON THIS SOME YEARS AGO AND WAS WONDERING IF THE RECALL WAS STILL ACTIVE

Jan 19, 2021 Unknown Or Other

MY DRAINS FOR MY SUN ROOF ARE NOT WORKING, WATER ALL ON PASSENGER FLOOR, MECHANIC SAID THERE WAS A RECALL ON THIS SOME YEARS AGO AND WAS WONDERING IF THE RECALL WAS STILL ACTIVE

Jan 18, 2021 Service Brakes 100,000 mi

WHEN EVER THE ANTI LOCK BRAKES OR TRACTION CONTROL ARE ACTIVATED THE BRAKE PEDAL GOES TO THE FLOOR WITH NO OR VERY LITTLE BRAKING. THIS HAPPENS WHEN STOPPING IN THE RAIN OR SNOW AND WHEN THE FRONT WHEELS LOOSE TRACTION. AFTER A FEW MINUTES OF PUMPING THE BRAKES THE PEDAL RETURNS TO NORMAL AND THE BR...

Jan 18, 2021 Service Brakes 100,000 mi

WHEN EVER THE ANTI LOCK BRAKES OR TRACTION CONTROL ARE ACTIVATED THE BRAKE PEDAL GOES TO THE FLOOR WITH NO OR VERY LITTLE BRAKING. THIS HAPPENS WHEN STOPPING IN THE RAIN OR SNOW AND WHEN THE FRONT WHEELS LOOSE TRACTION. AFTER A FEW MINUTES OF PUMPING THE BRAKES THE PEDAL RETURNS TO NORMAL AND THE BR...

Dec 26, 2020 Exterior Lighting 91,000 mi

IMPROPER SEAL ALLOWS MOISTURE AND COBDENSATUON IN WHICH CAUSES THE HEADLIGHTS BURN OUT. I HAVE OWNED THIS VEHICLE FOR 2.5 YEARS AND HAVE REPLACED THE HEADLIGHT BULB 3 TIMES.

Dec 26, 2020 Exterior Lighting 91,000 mi

IMPROPER SEAL ALLOWS MOISTURE AND COBDENSATUON IN WHICH CAUSES THE HEADLIGHTS BURN OUT. I HAVE OWNED THIS VEHICLE FOR 2.5 YEARS AND HAVE REPLACED THE HEADLIGHT BULB 3 TIMES.

Dec 23, 2020 Exterior Lighting 72,000 mi

WHEN USING LOW BEAMS IT'S LIKE DRIVING BLIND! YOU CAN BARELY SEE A FOOT IN FRONT OF YOU AT NIGHT. MUST USE HIGH BEAMS AT NIGHT OR RISK YOUR LIFE DUE TO LACK OF VISIBILITY DUE TO DISCOLORATION/PROBLEM WITH LENS COVERS!

Dec 23, 2020 Visibility/wiper 72,000 mi

WHEN USING LOW BEAMS IT'S LIKE DRIVING BLIND! YOU CAN BARELY SEE A FOOT IN FRONT OF YOU AT NIGHT. MUST USE HIGH BEAMS AT NIGHT OR RISK YOUR LIFE DUE TO LACK OF VISIBILITY DUE TO DISCOLORATION/PROBLEM WITH LENS COVERS!

Dec 23, 2020 Exterior Lighting 72,000 mi

WHEN USING LOW BEAMS IT'S LIKE DRIVING BLIND! YOU CAN BARELY SEE A FOOT IN FRONT OF YOU AT NIGHT. MUST USE HIGH BEAMS AT NIGHT OR RISK YOUR LIFE DUE TO LACK OF VISIBILITY DUE TO DISCOLORATION/PROBLEM WITH LENS COVERS!

Dec 23, 2020 Visibility/wiper 72,000 mi

WHEN USING LOW BEAMS IT'S LIKE DRIVING BLIND! YOU CAN BARELY SEE A FOOT IN FRONT OF YOU AT NIGHT. MUST USE HIGH BEAMS AT NIGHT OR RISK YOUR LIFE DUE TO LACK OF VISIBILITY DUE TO DISCOLORATION/PROBLEM WITH LENS COVERS!

Dec 22, 2020 Engine 132,143 mi

TIMING BELT LOOSE, CAUSING CYLINDERS 1,3 AND 5 TO MISFIRE. CAR HAD BEEN JERKING, WHAT FELT LIKE SLIPPING FOR A FEW MONTHS. I THOUGHT IT NEEDED A TUNE UP.

Dec 22, 2020 Engine 132,143 mi

TIMING BELT LOOSE, CAUSING CYLINDERS 1,3 AND 5 TO MISFIRE. CAR HAD BEEN JERKING, WHAT FELT LIKE SLIPPING FOR A FEW MONTHS. I THOUGHT IT NEEDED A TUNE UP.

Dec 8, 2020 Exterior Lighting

THE HEADLIGHTS ON THE CAR DON'T WORK PROPERLY. THEY ARE TOO DIM TO SEE AT NIGHT. YOU CAN'T SEE THE ROADWAY AT ALL. LIGHT REPLACEMENT DOESN'T FIX PROBLEM. IS A PROBLEM THAT THE CAR WAS BUILT WITH. OTHERS I KNOW ARE HAVING THE SAME ISSUE. THERE NEEDS TO BE A NATIONAL RECALL ON THIS TO HELP SAFE PEOPLE...

Dec 8, 2020 Exterior Lighting

THE HEADLIGHTS ON THE CAR DON'T WORK PROPERLY. THEY ARE TOO DIM TO SEE AT NIGHT. YOU CAN'T SEE THE ROADWAY AT ALL. LIGHT REPLACEMENT DOESN'T FIX PROBLEM. IS A PROBLEM THAT THE CAR WAS BUILT WITH. OTHERS I KNOW ARE HAVING THE SAME ISSUE. THERE NEEDS TO BE A NATIONAL RECALL ON THIS TO HELP SAFE PEOPLE...

Dec 7, 2020 Engine 15 mi

THE CAR TAKES A UNEXPECTED HESITATION DURING ACCELERATION ON ROAD OR HIGHWAY AT ANY GIVEN TIME WHICH IS VERY SCARY

Dec 7, 2020 Fuel/propulsion System 15 mi

THE CAR TAKES A UNEXPECTED HESITATION DURING ACCELERATION ON ROAD OR HIGHWAY AT ANY GIVEN TIME WHICH IS VERY SCARY

Dec 7, 2020 Vehicle Speed Control 15 mi

THE CAR TAKES A UNEXPECTED HESITATION DURING ACCELERATION ON ROAD OR HIGHWAY AT ANY GIVEN TIME WHICH IS VERY SCARY

Dec 7, 2020 Air Bags Crash 96,000 mi

TL* THE CONTACT'S AUNT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHILE HER AUNT WAS DRIVING AT 25 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND HIT A TREE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S AUNT WAS TAKEN TO THE HOSPITAL AND TREATED FOR INJURIES TO HER L...

Dec 7, 2020 Suspension Crash 96,000 mi

TL* THE CONTACT'S AUNT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHILE HER AUNT WAS DRIVING AT 25 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND HIT A TREE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S AUNT WAS TAKEN TO THE HOSPITAL AND TREATED FOR INJURIES TO HER L...

Dec 7, 2020 Engine 15 mi

THE CAR TAKES A UNEXPECTED HESITATION DURING ACCELERATION ON ROAD OR HIGHWAY AT ANY GIVEN TIME WHICH IS VERY SCARY

Dec 7, 2020 Fuel/propulsion System 15 mi

THE CAR TAKES A UNEXPECTED HESITATION DURING ACCELERATION ON ROAD OR HIGHWAY AT ANY GIVEN TIME WHICH IS VERY SCARY

Dec 7, 2020 Vehicle Speed Control 15 mi

THE CAR TAKES A UNEXPECTED HESITATION DURING ACCELERATION ON ROAD OR HIGHWAY AT ANY GIVEN TIME WHICH IS VERY SCARY

Dec 7, 2020 Air Bags Crash 96,000 mi

TL* THE CONTACT'S AUNT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHILE HER AUNT WAS DRIVING AT 25 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND HIT A TREE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S AUNT WAS TAKEN TO THE HOSPITAL AND TREATED FOR INJURIES TO HER L...

Dec 7, 2020 Suspension Crash 96,000 mi

TL* THE CONTACT'S AUNT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHILE HER AUNT WAS DRIVING AT 25 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND HIT A TREE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S AUNT WAS TAKEN TO THE HOSPITAL AND TREATED FOR INJURIES TO HER L...

Dec 5, 2020 Exterior Lighting

THE SEAL ALLOWS MOISTURE. THE HEADLIGHTS BURN OUT.

Dec 5, 2020 Exterior Lighting

THE SEAL ALLOWS MOISTURE. THE HEADLIGHTS BURN OUT.

Dec 1, 2020 Exterior Lighting 90,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT WAS UNABLE TO USE THE VEHICLE FOR NIGHT TIME DRIVING BECAUSE THE HEADLIGHTS LOW BEAM FAILED TO PROVIDE ADEQUATE ILLUMINATION FOR NIGHT TIME DRIVING. THE VEHICLE WAS TAKEN TO HILTON HEAD CADI...

Dec 1, 2020 Exterior Lighting 90,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT WAS UNABLE TO USE THE VEHICLE FOR NIGHT TIME DRIVING BECAUSE THE HEADLIGHTS LOW BEAM FAILED TO PROVIDE ADEQUATE ILLUMINATION FOR NIGHT TIME DRIVING. THE VEHICLE WAS TAKEN TO HILTON HEAD CADI...

Nov 30, 2020 Exterior Lighting

HEADLIGHTS ARE DIM ON LOW BEAM WITH CONDENSATION PRESENT INSIDE HOUSING. VERY DANGEROUS NIGHTTIME DRIVING. MUST USE HIGH BEAMS IN ORDER TO SEE TO DRIVE WHICH ALSO CREATES VERY DANGEROUS DRIVING CONDITIONS IN THE FACE OF ONCOMING TRAFFIC. HAVE ALSO HAD REAR AXLE REPAIRED WHICH APPEARS TO BE A VERY CO...

Nov 30, 2020 Power Train

HEADLIGHTS ARE DIM ON LOW BEAM WITH CONDENSATION PRESENT INSIDE HOUSING. VERY DANGEROUS NIGHTTIME DRIVING. MUST USE HIGH BEAMS IN ORDER TO SEE TO DRIVE WHICH ALSO CREATES VERY DANGEROUS DRIVING CONDITIONS IN THE FACE OF ONCOMING TRAFFIC. HAVE ALSO HAD REAR AXLE REPAIRED WHICH APPEARS TO BE A VERY CO...

Nov 30, 2020 Exterior Lighting

HEADLIGHTS ARE DIM ON LOW BEAM WITH CONDENSATION PRESENT INSIDE HOUSING. VERY DANGEROUS NIGHTTIME DRIVING. MUST USE HIGH BEAMS IN ORDER TO SEE TO DRIVE WHICH ALSO CREATES VERY DANGEROUS DRIVING CONDITIONS IN THE FACE OF ONCOMING TRAFFIC. HAVE ALSO HAD REAR AXLE REPAIRED WHICH APPEARS TO BE A VERY CO...

Nov 30, 2020 Power Train

HEADLIGHTS ARE DIM ON LOW BEAM WITH CONDENSATION PRESENT INSIDE HOUSING. VERY DANGEROUS NIGHTTIME DRIVING. MUST USE HIGH BEAMS IN ORDER TO SEE TO DRIVE WHICH ALSO CREATES VERY DANGEROUS DRIVING CONDITIONS IN THE FACE OF ONCOMING TRAFFIC. HAVE ALSO HAD REAR AXLE REPAIRED WHICH APPEARS TO BE A VERY CO...

Nov 26, 2020 Electrical System

MAJOR DRIVING IMPACT DIAGNOSTIC REPORT 2 ISSUES FOUND FUEL PUMP CONTROL P025A FUEL PUMP CONTROL MODULE QEUESTED MIL ILUMINATION P069E

Nov 26, 2020 Fuel/propulsion System

MAJOR DRIVING IMPACT DIAGNOSTIC REPORT 2 ISSUES FOUND FUEL PUMP CONTROL P025A FUEL PUMP CONTROL MODULE QEUESTED MIL ILUMINATION P069E

Nov 26, 2020 Exterior Lighting

MAJOR DRIVING IMPACT DIAGNOSTIC REPORT 2 ISSUES FOUND FUEL PUMP CONTROL P025A FUEL PUMP CONTROL MODULE QEUESTED MIL ILUMINATION P069E

Nov 26, 2020 Electrical System

MAJOR DRIVING IMPACT DIAGNOSTIC REPORT 2 ISSUES FOUND FUEL PUMP CONTROL P025A FUEL PUMP CONTROL MODULE QEUESTED MIL ILUMINATION P069E

Nov 26, 2020 Fuel/propulsion System

MAJOR DRIVING IMPACT DIAGNOSTIC REPORT 2 ISSUES FOUND FUEL PUMP CONTROL P025A FUEL PUMP CONTROL MODULE QEUESTED MIL ILUMINATION P069E

Nov 26, 2020 Exterior Lighting

MAJOR DRIVING IMPACT DIAGNOSTIC REPORT 2 ISSUES FOUND FUEL PUMP CONTROL P025A FUEL PUMP CONTROL MODULE QEUESTED MIL ILUMINATION P069E

Nov 2, 2020 Exterior Lighting 66,000 mi

MY HEADLIGHTS ARE DIM. I CANT DRIVE IT AFTER DARK. VERY DANGEROUS.

Nov 2, 2020 Exterior Lighting 66,000 mi

MY HEADLIGHTS ARE DIM. I CANT DRIVE IT AFTER DARK. VERY DANGEROUS.

Oct 18, 2020 Exterior Lighting

I BOUGHT THE USED CAR ABOUT ONE MONTH AGO. I WAS EXTREMELY HAPPY WITH THE CAR UNTIL I HAD TO DRIVE IT ONE NIGHT. IT WAS LIKE DRIVING A CAR AT NIGHT USING ONE 6 VOLT BATTERY OPERATED FLASH LIGHT FORR THE LOW BEA M HEAD LIGHTS.. AFTER REVIEWING THE MASSIVE ON LINE COMPLAINS, I CALL CADILLAC DIRECT ...

Oct 18, 2020 Exterior Lighting

I BOUGHT THE USED CAR ABOUT ONE MONTH AGO. I WAS EXTREMELY HAPPY WITH THE CAR UNTIL I HAD TO DRIVE IT ONE NIGHT. IT WAS LIKE DRIVING A CAR AT NIGHT USING ONE 6 VOLT BATTERY OPERATED FLASH LIGHT FORR THE LOW BEA M HEAD LIGHTS.. AFTER REVIEWING THE MASSIVE ON LINE COMPLAINS, I CALL CADILLAC DIRECT ...

Sep 15, 2020 Service Brakes 110,000 mi

BRAKE PEDAL RANDOMLY GOES TO FLOOR WHEN TRYING TO STOP AND VEHICLE LOSES BRAKE PRESSURE. THE PADS, ROTORS, AND FLUID LEVELS ARE GOOD. FROM MY RESEARCH ONLINE THOUSANDS OF OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND SOME HAVE BEEN IN ACCIDENTS BECAUSE OF IT. GM HAS NOT ISSUED A RECALL OR GIVE CREDIT F...

Sep 15, 2020 Service Brakes 110,000 mi

BRAKE PEDAL RANDOMLY GOES TO FLOOR WHEN TRYING TO STOP AND VEHICLE LOSES BRAKE PRESSURE. THE PADS, ROTORS, AND FLUID LEVELS ARE GOOD. FROM MY RESEARCH ONLINE THOUSANDS OF OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND SOME HAVE BEEN IN ACCIDENTS BECAUSE OF IT. GM HAS NOT ISSUED A RECALL OR GIVE CREDIT F...

Aug 26, 2020 Power Train 43,000 mi

FEEL SLIGHT REAR VIBRATION, DASH LIGHT APPEARS "SERVICE REAR AXEL". DEALER SERVICE DEPT. CANNOT FIX.

Aug 26, 2020 Power Train 43,000 mi

FEEL SLIGHT REAR VIBRATION, DASH LIGHT APPEARS "SERVICE REAR AXEL". DEALER SERVICE DEPT. CANNOT FIX.

Aug 15, 2020 Engine

THE TIMING CHAIN JUMPED A TOOTH CAUSE I LIVE IN RUS CODE P016P017

Aug 15, 2020 Engine

THE TIMING CHAIN JUMPED A TOOTH CAUSE I LIVE IN RUS CODE P016P017

Aug 10, 2020 Exterior Lighting 90,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WERE DIM. THE CONTACT USED THE HIGH BEAMS FOR ADEQUATE LIGHTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT A REPLACEMENT BULB WOULD NOT ENH...

Aug 10, 2020 Exterior Lighting 90,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WERE DIM. THE CONTACT USED THE HIGH BEAMS FOR ADEQUATE LIGHTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT A REPLACEMENT BULB WOULD NOT ENH...

Aug 3, 2020 Exterior Lighting 40,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLAMPS FAILED TO ILLUMINATE WHILE DRIVING IN LOW LIGHT CONDITIONS. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AT NIGHT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT HE RECEIVED DO...

Aug 3, 2020 Exterior Lighting 40,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLAMPS FAILED TO ILLUMINATE WHILE DRIVING IN LOW LIGHT CONDITIONS. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AT NIGHT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT HE RECEIVED DO...

Jul 15, 2020 Electronic Stability Control (esc) 113,500 mi

MY STABILIZER TRACK/ABS LIGHT CAME ON BUT BEFORE IT DID MY CAR WAS DRIVING ABOUT 20 MILES EVEN THOUGH I HAD MY FOOT DOWN ON THE GAS. THEN IT JUMPS INTO MOVING FAST. THE LIGHT GOES ON AND OFF, SO WHEN IT'S OFF THE CAR WON'T MOVE IT DRAGS THEN IT JUMPS BUT WHEN THE STABILIZER TRACK/ABS LIGHT COMES BA...

Jul 15, 2020 Power Train 113,500 mi

MY STABILIZER TRACK/ABS LIGHT CAME ON BUT BEFORE IT DID MY CAR WAS DRIVING ABOUT 20 MILES EVEN THOUGH I HAD MY FOOT DOWN ON THE GAS. THEN IT JUMPS INTO MOVING FAST. THE LIGHT GOES ON AND OFF, SO WHEN IT'S OFF THE CAR WON'T MOVE IT DRAGS THEN IT JUMPS BUT WHEN THE STABILIZER TRACK/ABS LIGHT COMES BA...

Jul 15, 2020 Vehicle Speed Control 113,500 mi

MY STABILIZER TRACK/ABS LIGHT CAME ON BUT BEFORE IT DID MY CAR WAS DRIVING ABOUT 20 MILES EVEN THOUGH I HAD MY FOOT DOWN ON THE GAS. THEN IT JUMPS INTO MOVING FAST. THE LIGHT GOES ON AND OFF, SO WHEN IT'S OFF THE CAR WON'T MOVE IT DRAGS THEN IT JUMPS BUT WHEN THE STABILIZER TRACK/ABS LIGHT COMES BA...

Jul 15, 2020 Electronic Stability Control (esc) 113,500 mi

MY STABILIZER TRACK/ABS LIGHT CAME ON BUT BEFORE IT DID MY CAR WAS DRIVING ABOUT 20 MILES EVEN THOUGH I HAD MY FOOT DOWN ON THE GAS. THEN IT JUMPS INTO MOVING FAST. THE LIGHT GOES ON AND OFF, SO WHEN IT'S OFF THE CAR WON'T MOVE IT DRAGS THEN IT JUMPS BUT WHEN THE STABILIZER TRACK/ABS LIGHT COMES BA...

Jul 15, 2020 Power Train 113,500 mi

MY STABILIZER TRACK/ABS LIGHT CAME ON BUT BEFORE IT DID MY CAR WAS DRIVING ABOUT 20 MILES EVEN THOUGH I HAD MY FOOT DOWN ON THE GAS. THEN IT JUMPS INTO MOVING FAST. THE LIGHT GOES ON AND OFF, SO WHEN IT'S OFF THE CAR WON'T MOVE IT DRAGS THEN IT JUMPS BUT WHEN THE STABILIZER TRACK/ABS LIGHT COMES BA...

Jul 15, 2020 Vehicle Speed Control 113,500 mi

MY STABILIZER TRACK/ABS LIGHT CAME ON BUT BEFORE IT DID MY CAR WAS DRIVING ABOUT 20 MILES EVEN THOUGH I HAD MY FOOT DOWN ON THE GAS. THEN IT JUMPS INTO MOVING FAST. THE LIGHT GOES ON AND OFF, SO WHEN IT'S OFF THE CAR WON'T MOVE IT DRAGS THEN IT JUMPS BUT WHEN THE STABILIZER TRACK/ABS LIGHT COMES BA...

May 31, 2020 Exterior Lighting

THE DRIVER SIDE HEAD LIGHT IS SIGNIFICANTLY DIMMER THAN THE PASSENGER SIDE MAKING NIGHT TIME DRIVING ALMOST IMPOSSIBLE. WE REPLACED THE BULB WITH TOP OF THE LINE ONE, AND WHEN THAT DID FIX THE PROBLEM, WE RETURNED IT TO THE DEALERSHIP TO HAVE THEM SERVICE IT. WE PICKED THE CAR UP AFTER THEY ALSO RE...

May 31, 2020 Suspension 119,600 mi

THE SERVICE STABILITRAK LIGHT COMES ON FREQUENTLY, THE TRANSMISSION WILL FEEL LIKE IT IS NOT ENGAGING & @ TIMES THE CAR WILL HAVE PRE-IGNITION WHEN ATTEMPTING TO TURN OFF THE ENGINE.

May 31, 2020 Exterior Lighting

THE DRIVER SIDE HEAD LIGHT IS SIGNIFICANTLY DIMMER THAN THE PASSENGER SIDE MAKING NIGHT TIME DRIVING ALMOST IMPOSSIBLE. WE REPLACED THE BULB WITH TOP OF THE LINE ONE, AND WHEN THAT DID FIX THE PROBLEM, WE RETURNED IT TO THE DEALERSHIP TO HAVE THEM SERVICE IT. WE PICKED THE CAR UP AFTER THEY ALSO RE...

May 31, 2020 Suspension 119,600 mi

THE SERVICE STABILITRAK LIGHT COMES ON FREQUENTLY, THE TRANSMISSION WILL FEEL LIKE IT IS NOT ENGAGING & @ TIMES THE CAR WILL HAVE PRE-IGNITION WHEN ATTEMPTING TO TURN OFF THE ENGINE.

May 16, 2020 Exterior Lighting 30,000 mi

HEADLIGHTS CONSTANTLY FOGGY ON INSIDE. BULB BRIGHTNESS INADEQUATE FOR NIGHT TIME DRIVING. DANGEROUS! *TR

May 16, 2020 Exterior Lighting 30,000 mi

HEADLIGHTS CONSTANTLY FOGGY ON INSIDE. BULB BRIGHTNESS INADEQUATE FOR NIGHT TIME DRIVING. DANGEROUS! *TR

May 7, 2020 Structure

WATER LEAKS THROUGH FRONT DRIVER SEAL TUBES. WHEN STATIONARY THE FLOOR GETS FLOODED WITH WATER. BEING LEAKING AS LONG AS I HAVE HAD THE CAR 2016 AUGUST. *TR

May 7, 2020 Structure

WATER LEAKS THROUGH FRONT DRIVER SEAL TUBES. WHEN STATIONARY THE FLOOR GETS FLOODED WITH WATER. BEING LEAKING AS LONG AS I HAVE HAD THE CAR 2016 AUGUST. *TR

May 6, 2020 Exterior Lighting

LOW BEAM HEADLIGHTS ARE SO DIM YOU CAN'T SEE AT NIGHT. ALREADY PUT IN NEW BULBS. WE JUST BOUGHT THE CAR ON 5/5/2020. *TR

May 6, 2020 Exterior Lighting

LOW BEAM HEADLIGHTS ARE SO DIM YOU CAN'T SEE AT NIGHT. ALREADY PUT IN NEW BULBS. WE JUST BOUGHT THE CAR ON 5/5/2020. *TR

May 5, 2020 Visibility/wiper 86,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING WITH THE AIR CONDITION ACTIVATED, THE WINDOWS AND THE WINDSHIELD BECAME FOGGY. ADDITIONALLY, WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD AND THE WINDOWS BECAME FOGGY. THE CONTACT MANUALLY WIPED THE WINDSHIELD TO D...

May 5, 2020 Structure 70,000 mi

I WAS PARKED IN MY DRIVEWAY AND OPENED THE DOOR AND FOUND ABOUT 3 INCHES OF WATER ON BOTH THE DRIVERS AND PASSENGER SIDE. I FELT THE SIDE PANELS, UNDER DASH, TOP OF DASH, HEADLINER, WINDOWS AND ALL WERE DRY. THE SEATS AND THE MIDDLE COLUMN COMPARTMENT FELT DAMP. I LOOKED ONLINE AND FOUND THERE WERE ...

May 5, 2020 Electrical System 70,000 mi

I WAS PARKED IN MY DRIVEWAY AND OPENED THE DOOR AND FOUND ABOUT 3 INCHES OF WATER ON BOTH THE DRIVERS AND PASSENGER SIDE. I FELT THE SIDE PANELS, UNDER DASH, TOP OF DASH, HEADLINER, WINDOWS AND ALL WERE DRY. THE SEATS AND THE MIDDLE COLUMN COMPARTMENT FELT DAMP. I LOOKED ONLINE AND FOUND THERE WERE ...

May 5, 2020 Seat Belts 70,000 mi

I WAS PARKED IN MY DRIVEWAY AND OPENED THE DOOR AND FOUND ABOUT 3 INCHES OF WATER ON BOTH THE DRIVERS AND PASSENGER SIDE. I FELT THE SIDE PANELS, UNDER DASH, TOP OF DASH, HEADLINER, WINDOWS AND ALL WERE DRY. THE SEATS AND THE MIDDLE COLUMN COMPARTMENT FELT DAMP. I LOOKED ONLINE AND FOUND THERE WERE ...

May 5, 2020 Visibility/wiper 86,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING WITH THE AIR CONDITION ACTIVATED, THE WINDOWS AND THE WINDSHIELD BECAME FOGGY. ADDITIONALLY, WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD AND THE WINDOWS BECAME FOGGY. THE CONTACT MANUALLY WIPED THE WINDSHIELD TO D...

May 5, 2020 Structure 70,000 mi

I WAS PARKED IN MY DRIVEWAY AND OPENED THE DOOR AND FOUND ABOUT 3 INCHES OF WATER ON BOTH THE DRIVERS AND PASSENGER SIDE. I FELT THE SIDE PANELS, UNDER DASH, TOP OF DASH, HEADLINER, WINDOWS AND ALL WERE DRY. THE SEATS AND THE MIDDLE COLUMN COMPARTMENT FELT DAMP. I LOOKED ONLINE AND FOUND THERE WERE ...

May 5, 2020 Electrical System 70,000 mi

I WAS PARKED IN MY DRIVEWAY AND OPENED THE DOOR AND FOUND ABOUT 3 INCHES OF WATER ON BOTH THE DRIVERS AND PASSENGER SIDE. I FELT THE SIDE PANELS, UNDER DASH, TOP OF DASH, HEADLINER, WINDOWS AND ALL WERE DRY. THE SEATS AND THE MIDDLE COLUMN COMPARTMENT FELT DAMP. I LOOKED ONLINE AND FOUND THERE WERE ...

May 5, 2020 Seat Belts 70,000 mi

I WAS PARKED IN MY DRIVEWAY AND OPENED THE DOOR AND FOUND ABOUT 3 INCHES OF WATER ON BOTH THE DRIVERS AND PASSENGER SIDE. I FELT THE SIDE PANELS, UNDER DASH, TOP OF DASH, HEADLINER, WINDOWS AND ALL WERE DRY. THE SEATS AND THE MIDDLE COLUMN COMPARTMENT FELT DAMP. I LOOKED ONLINE AND FOUND THERE WERE ...

Apr 9, 2020 Structure 35,000 mi

THE HEADLIGHTS COLLECT MOISTURE AND THEY ONLY WORK INTERMITTENTLY, THIS HAS BEEN GOING ON FOR OVER TWO YEARS AND I WAS NEVER NOTIFIED OF A RECALL, *TR

Apr 9, 2020 Exterior Lighting 35,000 mi

THE HEADLIGHTS COLLECT MOISTURE AND THEY ONLY WORK INTERMITTENTLY, THIS HAS BEEN GOING ON FOR OVER TWO YEARS AND I WAS NEVER NOTIFIED OF A RECALL, *TR

Apr 9, 2020 Structure 35,000 mi

THE HEADLIGHTS COLLECT MOISTURE AND THEY ONLY WORK INTERMITTENTLY, THIS HAS BEEN GOING ON FOR OVER TWO YEARS AND I WAS NEVER NOTIFIED OF A RECALL, *TR

Apr 9, 2020 Exterior Lighting 35,000 mi

THE HEADLIGHTS COLLECT MOISTURE AND THEY ONLY WORK INTERMITTENTLY, THIS HAS BEEN GOING ON FOR OVER TWO YEARS AND I WAS NEVER NOTIFIED OF A RECALL, *TR

Apr 3, 2020 Exterior Lighting

AT NIGHT THE HEADLIGHTS ARE SO DIM THAT IT'S VERY HARD TO SEE ANYTHING. THE HEADLIGHT ASSEMBLY HAS MOISTURE INSIDE OF IT AND IT MAKES IT HARD TO SEE.

Apr 3, 2020 Exterior Lighting

AT NIGHT THE HEADLIGHTS ARE SO DIM THAT IT'S VERY HARD TO SEE ANYTHING. THE HEADLIGHT ASSEMBLY HAS MOISTURE INSIDE OF IT AND IT MAKES IT HARD TO SEE.

Mar 26, 2020 Exterior Lighting 131,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE BEAM FROM THE FRONT HEADLAMPS WERE INADEQUATE FOR SAFE DRIVING IN LOW LIGHT CONDITIONS. TOWN & COUNTRY CAR AND TRUCK CENTER, INC. LOCATED AT (30 CRAFT DR, ALAMOSA, CO 81101) AND CADILLAC OF SANTA FE LOCATED AT (4450 CERRILLOS RD, ...

Mar 26, 2020 Exterior Lighting 131,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE BEAM FROM THE FRONT HEADLAMPS WERE INADEQUATE FOR SAFE DRIVING IN LOW LIGHT CONDITIONS. TOWN & COUNTRY CAR AND TRUCK CENTER, INC. LOCATED AT (30 CRAFT DR, ALAMOSA, CO 81101) AND CADILLAC OF SANTA FE LOCATED AT (4450 CERRILLOS RD, ...

Mar 24, 2020 Unknown Or Other

THE TRUNK OF MY CAR IS NOT ACCESSIBLE. ONE DAY THE KEY FOB STOPPED WORKING. THE BUTTON ON THE DOOR GIVES NO ACCESS AS WELL. I'VE HEARD THERE WAS ONCE A RECALL ON THIS ISSUE BUT IT HAS EXPIRED. I HAVE NO ACCESS TO MY SPARE TIRE!! HOW CAN A RECALL EXPIRE!

Mar 24, 2020 Unknown Or Other

THE TRUNK OF MY CAR IS NOT ACCESSIBLE. ONE DAY THE KEY FOB STOPPED WORKING. THE BUTTON ON THE DOOR GIVES NO ACCESS AS WELL. I'VE HEARD THERE WAS ONCE A RECALL ON THIS ISSUE BUT IT HAS EXPIRED. I HAVE NO ACCESS TO MY SPARE TIRE!! HOW CAN A RECALL EXPIRE!

Mar 23, 2020 Exterior Lighting

DRIVING AN JUST DIM ON IT ON

Mar 23, 2020 Exterior Lighting

DRIVING AN JUST DIM ON IT ON

Mar 21, 2020 Electrical System

I HAVE COMPLAINED TO CADILLAC ABOUT MY HEADLIGHTS HAVING CONDENSATION WHICH LEADS TO THEM INTERMITTENTLY TURNING OFF. IT'S ILLEGAL TO DRIVE WITHOUT HEADLIGHTS AT NIGHT IN WA STATE AND IT'S DANGEROUS. ON 2/28/20, CADILLAC SENT ME A LETTER ACKNOWLEDGING THAT'S THE 2010, 2011, 2012, 2013, 2014, AND 201...

Mar 21, 2020 Visibility/wiper

I HAVE COMPLAINED TO CADILLAC ABOUT MY HEADLIGHTS HAVING CONDENSATION WHICH LEADS TO THEM INTERMITTENTLY TURNING OFF. IT'S ILLEGAL TO DRIVE WITHOUT HEADLIGHTS AT NIGHT IN WA STATE AND IT'S DANGEROUS. ON 2/28/20, CADILLAC SENT ME A LETTER ACKNOWLEDGING THAT'S THE 2010, 2011, 2012, 2013, 2014, AND 201...

Mar 21, 2020 Unknown Or Other

I HAVE COMPLAINED TO CADILLAC ABOUT MY HEADLIGHTS HAVING CONDENSATION WHICH LEADS TO THEM INTERMITTENTLY TURNING OFF. IT'S ILLEGAL TO DRIVE WITHOUT HEADLIGHTS AT NIGHT IN WA STATE AND IT'S DANGEROUS. ON 2/28/20, CADILLAC SENT ME A LETTER ACKNOWLEDGING THAT'S THE 2010, 2011, 2012, 2013, 2014, AND 201...

Mar 21, 2020 Electrical System

I HAVE COMPLAINED TO CADILLAC ABOUT MY HEADLIGHTS HAVING CONDENSATION WHICH LEADS TO THEM INTERMITTENTLY TURNING OFF. IT'S ILLEGAL TO DRIVE WITHOUT HEADLIGHTS AT NIGHT IN WA STATE AND IT'S DANGEROUS. ON 2/28/20, CADILLAC SENT ME A LETTER ACKNOWLEDGING THAT'S THE 2010, 2011, 2012, 2013, 2014, AND 201...

Mar 21, 2020 Visibility/wiper

I HAVE COMPLAINED TO CADILLAC ABOUT MY HEADLIGHTS HAVING CONDENSATION WHICH LEADS TO THEM INTERMITTENTLY TURNING OFF. IT'S ILLEGAL TO DRIVE WITHOUT HEADLIGHTS AT NIGHT IN WA STATE AND IT'S DANGEROUS. ON 2/28/20, CADILLAC SENT ME A LETTER ACKNOWLEDGING THAT'S THE 2010, 2011, 2012, 2013, 2014, AND 201...

Mar 21, 2020 Unknown Or Other

I HAVE COMPLAINED TO CADILLAC ABOUT MY HEADLIGHTS HAVING CONDENSATION WHICH LEADS TO THEM INTERMITTENTLY TURNING OFF. IT'S ILLEGAL TO DRIVE WITHOUT HEADLIGHTS AT NIGHT IN WA STATE AND IT'S DANGEROUS. ON 2/28/20, CADILLAC SENT ME A LETTER ACKNOWLEDGING THAT'S THE 2010, 2011, 2012, 2013, 2014, AND 201...

Mar 20, 2020 Engine 121,000 mi

THERE ARE 7 RECALLS ON THIS VEHICLE AND THE MECHANIC VERIFIES THAT NONE OF THE RECALLS HAVE BEEN PERFORMED

Mar 20, 2020 Suspension 121,000 mi

THERE ARE 7 RECALLS ON THIS VEHICLE AND THE MECHANIC VERIFIES THAT NONE OF THE RECALLS HAVE BEEN PERFORMED

Mar 20, 2020 Electronic Stability Control (esc) 121,000 mi

THERE ARE 7 RECALLS ON THIS VEHICLE AND THE MECHANIC VERIFIES THAT NONE OF THE RECALLS HAVE BEEN PERFORMED

Mar 20, 2020 Engine 121,000 mi

THERE ARE 7 RECALLS ON THIS VEHICLE AND THE MECHANIC VERIFIES THAT NONE OF THE RECALLS HAVE BEEN PERFORMED

Mar 20, 2020 Suspension 121,000 mi

THERE ARE 7 RECALLS ON THIS VEHICLE AND THE MECHANIC VERIFIES THAT NONE OF THE RECALLS HAVE BEEN PERFORMED

Mar 20, 2020 Electronic Stability Control (esc) 121,000 mi

THERE ARE 7 RECALLS ON THIS VEHICLE AND THE MECHANIC VERIFIES THAT NONE OF THE RECALLS HAVE BEEN PERFORMED

Mar 10, 2020 Service Brakes 3 mi

HAD TO COME TO A SUDDEN STOP, THE BRAKE PEDDLE AFTERWORDS GOES DOWN TO THE FLOOR WITH LITTLE STOPPING PRESSURE. HAS HAPPENED AT RANDOM ON OTHER OCCASIONS.

Mar 10, 2020 Exterior Lighting 103,700 mi

WATER COLLECTS ON THE INSIDE OF THE SEALED HEADLIGHTS

Mar 10, 2020 Service Brakes 3 mi

HAD TO COME TO A SUDDEN STOP, THE BRAKE PEDDLE AFTERWORDS GOES DOWN TO THE FLOOR WITH LITTLE STOPPING PRESSURE. HAS HAPPENED AT RANDOM ON OTHER OCCASIONS.

Mar 10, 2020 Exterior Lighting 103,700 mi

WATER COLLECTS ON THE INSIDE OF THE SEALED HEADLIGHTS

Mar 9, 2020 Exterior Lighting

MOISTURE ACCUMULATION IN HEADLAMPS AND CAUSING THEM TO GO VERY DIM, HAVE TO DRIVE WITH THEM ON HIGH BEAMS BECAUSE I CAN'T AFFORD TO PAY OUT OF MY POCKET BY MAY 28, 2020, AND WAIT ON REFUND, AND IT COST MORE THAN THE SETTLEMENT LETTER WILL ALLOW! THAT IS SIMPLY NOT RIGHT!!! WHY SHOULD WE HAVE TO PAY...

Mar 9, 2020 Exterior Lighting

MOISTURE ACCUMULATION IN HEADLAMPS AND CAUSING THEM TO GO VERY DIM, HAVE TO DRIVE WITH THEM ON HIGH BEAMS BECAUSE I CAN'T AFFORD TO PAY OUT OF MY POCKET BY MAY 28, 2020, AND WAIT ON REFUND, AND IT COST MORE THAN THE SETTLEMENT LETTER WILL ALLOW! THAT IS SIMPLY NOT RIGHT!!! WHY SHOULD WE HAVE TO PAY...

Mar 4, 2020 Electrical System 79,125 mi

THE HEADLAMPS ARE DIM DUE TO CONDENSATION IN THE HEADLIGHT HOUSINGS. THERE SHOULD BE A RECALL ISSUED.

Mar 4, 2020 Electrical System 79,125 mi

THE HEADLAMPS ARE DIM DUE TO CONDENSATION IN THE HEADLIGHT HOUSINGS. THERE SHOULD BE A RECALL ISSUED.

Mar 2, 2020 Visibility/wiper 140,000 mi

HEADLIGHT MOISTURE PROBLEMS, WHEN WATER GETS INTO THE HEADLIGHT THE HEADLIGHT WILL NO LONGER WORK UNTIL THE WATER EVAPORATE OR DRIES OUT COMPLETELY.

Mar 2, 2020 Visibility/wiper 140,000 mi

HEADLIGHT MOISTURE PROBLEMS, WHEN WATER GETS INTO THE HEADLIGHT THE HEADLIGHT WILL NO LONGER WORK UNTIL THE WATER EVAPORATE OR DRIES OUT COMPLETELY.

Feb 27, 2020 Electrical System 110,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE KEYFOB FAILED TO UNLOCK THE TRUCK OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT MAX DYE CHRYSLER DODGE JEEP RAM GMC (1501 W MAIN ST, SALEM, IL 62881 (618) 548-2343) HOWEVER, THE FAILURE RECURRED A ...

Feb 27, 2020 Structure 110,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE KEYFOB FAILED TO UNLOCK THE TRUCK OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT MAX DYE CHRYSLER DODGE JEEP RAM GMC (1501 W MAIN ST, SALEM, IL 62881 (618) 548-2343) HOWEVER, THE FAILURE RECURRED A ...

Feb 27, 2020 Electrical System 110,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE KEYFOB FAILED TO UNLOCK THE TRUCK OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT MAX DYE CHRYSLER DODGE JEEP RAM GMC (1501 W MAIN ST, SALEM, IL 62881 (618) 548-2343) HOWEVER, THE FAILURE RECURRED A ...

Feb 27, 2020 Structure 110,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE KEYFOB FAILED TO UNLOCK THE TRUCK OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT MAX DYE CHRYSLER DODGE JEEP RAM GMC (1501 W MAIN ST, SALEM, IL 62881 (618) 548-2343) HOWEVER, THE FAILURE RECURRED A ...

Feb 18, 2020 Electronic Stability Control (esc) 90,000 mi

STABILITY CONTROL LIGHT AND REDUCED ENGINE POWER HAPPENED AT A STOP LIGHT. VEHICLE WAS IN STOP AND GO TRAFFIC APPROACHING TRAFFIC LIGHT ON HIGHWAY EXIT RAMP. CAR THROTTLE BODY ISSUES ALREADY NOTED FOR OTHER CADILLAC SRX MODELS OF SAME YEAR BUT GM SAID OUR VIN WAS NOT COVERED. IT IS THE SAME EXACT...

Feb 18, 2020 Vehicle Speed Control 90,000 mi

STABILITY CONTROL LIGHT AND REDUCED ENGINE POWER HAPPENED AT A STOP LIGHT. VEHICLE WAS IN STOP AND GO TRAFFIC APPROACHING TRAFFIC LIGHT ON HIGHWAY EXIT RAMP. CAR THROTTLE BODY ISSUES ALREADY NOTED FOR OTHER CADILLAC SRX MODELS OF SAME YEAR BUT GM SAID OUR VIN WAS NOT COVERED. IT IS THE SAME EXACT...

Feb 18, 2020 Electronic Stability Control (esc) 90,000 mi

STABILITY CONTROL LIGHT AND REDUCED ENGINE POWER HAPPENED AT A STOP LIGHT. VEHICLE WAS IN STOP AND GO TRAFFIC APPROACHING TRAFFIC LIGHT ON HIGHWAY EXIT RAMP. CAR THROTTLE BODY ISSUES ALREADY NOTED FOR OTHER CADILLAC SRX MODELS OF SAME YEAR BUT GM SAID OUR VIN WAS NOT COVERED. IT IS THE SAME EXACT...

Feb 18, 2020 Vehicle Speed Control 90,000 mi

STABILITY CONTROL LIGHT AND REDUCED ENGINE POWER HAPPENED AT A STOP LIGHT. VEHICLE WAS IN STOP AND GO TRAFFIC APPROACHING TRAFFIC LIGHT ON HIGHWAY EXIT RAMP. CAR THROTTLE BODY ISSUES ALREADY NOTED FOR OTHER CADILLAC SRX MODELS OF SAME YEAR BUT GM SAID OUR VIN WAS NOT COVERED. IT IS THE SAME EXACT...

Feb 14, 2020 Exterior Lighting 85,000 mi

HEAD LIGHT FIXTURE HAS MOISTER IN IT. NOT SURE WHY. COVERS ALMOST HALF OF THE FIXTURE. THE ONLY WAY TO CLEAN THE INSIDE IS TO TAKE THE ENTIRE FRONT BUMPER OFF OF THE CAR. NOT AN EASY TASK AND I'M DEFINITELY NOT A MECHANIC. ALSO LOW BEAMS ARE VERY VERY DIM. CAN'T SEE MUCH AT NIGHT WITHOUT HIGH BEAM...

Feb 14, 2020 Exterior Lighting 85,000 mi

HEAD LIGHT FIXTURE HAS MOISTER IN IT. NOT SURE WHY. COVERS ALMOST HALF OF THE FIXTURE. THE ONLY WAY TO CLEAN THE INSIDE IS TO TAKE THE ENTIRE FRONT BUMPER OFF OF THE CAR. NOT AN EASY TASK AND I'M DEFINITELY NOT A MECHANIC. ALSO LOW BEAMS ARE VERY VERY DIM. CAN'T SEE MUCH AT NIGHT WITHOUT HIGH BEAM...

Feb 11, 2020 Exterior Lighting 70,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT DRIVER SIDE HEADLAMP FAILED TO ILLUMINATE DUE TO WATER AND CONDENSATION PRESENT INSIDE THE HEADLAMP ASSEMBLY HOUSING. THE CAUSE OF THE WATER INTRUSION INTO THE HEADLAMP WAS NOT DETERMINED. THE LOCAL DEALER EVERETTE GMC/CADIL...

Feb 11, 2020 Visibility/wiper 94,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRV. THE CONTACT STATED THAT THERE WAS EXCESSIVE MOISTURE AND CONDENSATION INSIDE OF THE HEADLAMP ASSEMBLY. THE CONTACT STATED THAT THE ADAPTIVE FORWARD LIGHTING WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE PROJECTED LUMINESCENCE FROM THE HEADLAMP W...

Feb 11, 2020 Exterior Lighting 70,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT DRIVER SIDE HEADLAMP FAILED TO ILLUMINATE DUE TO WATER AND CONDENSATION PRESENT INSIDE THE HEADLAMP ASSEMBLY HOUSING. THE CAUSE OF THE WATER INTRUSION INTO THE HEADLAMP WAS NOT DETERMINED. THE LOCAL DEALER EVERETTE GMC/CADIL...

Feb 11, 2020 Visibility/wiper 94,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRV. THE CONTACT STATED THAT THERE WAS EXCESSIVE MOISTURE AND CONDENSATION INSIDE OF THE HEADLAMP ASSEMBLY. THE CONTACT STATED THAT THE ADAPTIVE FORWARD LIGHTING WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE PROJECTED LUMINESCENCE FROM THE HEADLAMP W...

Jan 29, 2020 Seat Belts 92,000 mi

WHILE DRIVING MY PASSENGER'S SEATBELT CAME UNLATCHED AND FLEW OPEN. IT WAS NOT ABLE TO BE LATCHED AGAIN IN THE BUCKLE. I FEEL THIS IS A SAFETY ISSUE. IF I WERE TO GET INTO AN ACCIDENT AND THAT HAPPENED MY PASSENGER WOULD HAVE BEEN INJURED.

Jan 29, 2020 Seat Belts 92,000 mi

WHILE DRIVING MY PASSENGER'S SEATBELT CAME UNLATCHED AND FLEW OPEN. IT WAS NOT ABLE TO BE LATCHED AGAIN IN THE BUCKLE. I FEEL THIS IS A SAFETY ISSUE. IF I WERE TO GET INTO AN ACCIDENT AND THAT HAPPENED MY PASSENGER WOULD HAVE BEEN INJURED.

Jan 25, 2020 Exterior Lighting

THE HEADLIGHTS WHEN ON DIM ARE SO DIM YOU CANNOT SEE TO DRIVE. HAVE REPLACED BULBS BUT DOESN'T HELP. DANGEROUS TO DRIVE AT NIGHT.

Jan 25, 2020 Exterior Lighting

THE HEADLIGHTS WHEN ON DIM ARE SO DIM YOU CANNOT SEE TO DRIVE. HAVE REPLACED BULBS BUT DOESN'T HELP. DANGEROUS TO DRIVE AT NIGHT.

Jan 23, 2020 Exterior Lighting 45 mi

MY HEADLIGHTS RANDOMLY BUILD UP CONDENSATION WHICH CAUSES THE HEADLIGHTS TO GO OUT UNEXPECTEDLY. THIS CAUSES A SAFETY ISSUE ESPECIALLY WHEN DRIVING IN THE DARK. IT'S ALSO ILLEGAL TO DRIVE WITHOUT HEADLIGHTS. THERE WAS A CLASS ACTION LAWSUIT IN CALIFORNIA REGARDING THIS VERY ISSUE.

Jan 23, 2020 Exterior Lighting 45 mi

MY HEADLIGHTS RANDOMLY BUILD UP CONDENSATION WHICH CAUSES THE HEADLIGHTS TO GO OUT UNEXPECTEDLY. THIS CAUSES A SAFETY ISSUE ESPECIALLY WHEN DRIVING IN THE DARK. IT'S ALSO ILLEGAL TO DRIVE WITHOUT HEADLIGHTS. THERE WAS A CLASS ACTION LAWSUIT IN CALIFORNIA REGARDING THIS VERY ISSUE.

Jan 15, 2020 Electrical System 80,000 mi

LOW BEAM HEADLIGHTS DIMMED. HIGH BEAM HEADLIGHTS FAILED COMPLETELY. MOISTURE BUILD UP IN HEADLIGHT HOUSINGS APPARENTLY IMPACTED ELECTRONIC HEADLIGHT CONTROLLERS. AUTO DEALERSHIP ESTIMATES APPROXIMATELY $2000.00 TO REPAIR.. REPLACEMENT OF BOTH HEADLIGHT BULBS PRODUCED NO DIFFERENCE IN LIGHT OUTPUT. ...

Jan 15, 2020 Exterior Lighting 80,000 mi

LOW BEAM HEADLIGHTS DIMMED. HIGH BEAM HEADLIGHTS FAILED COMPLETELY. MOISTURE BUILD UP IN HEADLIGHT HOUSINGS APPARENTLY IMPACTED ELECTRONIC HEADLIGHT CONTROLLERS. AUTO DEALERSHIP ESTIMATES APPROXIMATELY $2000.00 TO REPAIR.. REPLACEMENT OF BOTH HEADLIGHT BULBS PRODUCED NO DIFFERENCE IN LIGHT OUTPUT. ...

Jan 15, 2020 Exterior Lighting 80,000 mi

SUDDENLY, THE REGULAR HEADLAMPS GOT DIM'AS IF SOMEONE INSTALLED A DIMMER SWITCH AND BROUGHT THE LIGHT DOWN TO 30%. BRIGHTS WORK FINE. THIS WAS TRUE WHETHER THE CAR WAS STATIONARY OR IN MOTION. WHILE TRYING TO GET THIS COVERED BY CADILLAC AND/OR MY EXTENDED WARRANTY (BOTH DENIED TO COVER THE REPA...

Jan 15, 2020 Electrical System 80,000 mi

LOW BEAM HEADLIGHTS DIMMED. HIGH BEAM HEADLIGHTS FAILED COMPLETELY. MOISTURE BUILD UP IN HEADLIGHT HOUSINGS APPARENTLY IMPACTED ELECTRONIC HEADLIGHT CONTROLLERS. AUTO DEALERSHIP ESTIMATES APPROXIMATELY $2000.00 TO REPAIR.. REPLACEMENT OF BOTH HEADLIGHT BULBS PRODUCED NO DIFFERENCE IN LIGHT OUTPUT. ...

Jan 15, 2020 Exterior Lighting 80,000 mi

LOW BEAM HEADLIGHTS DIMMED. HIGH BEAM HEADLIGHTS FAILED COMPLETELY. MOISTURE BUILD UP IN HEADLIGHT HOUSINGS APPARENTLY IMPACTED ELECTRONIC HEADLIGHT CONTROLLERS. AUTO DEALERSHIP ESTIMATES APPROXIMATELY $2000.00 TO REPAIR.. REPLACEMENT OF BOTH HEADLIGHT BULBS PRODUCED NO DIFFERENCE IN LIGHT OUTPUT. ...

Jan 15, 2020 Exterior Lighting 80,000 mi

SUDDENLY, THE REGULAR HEADLAMPS GOT DIM'AS IF SOMEONE INSTALLED A DIMMER SWITCH AND BROUGHT THE LIGHT DOWN TO 30%. BRIGHTS WORK FINE. THIS WAS TRUE WHETHER THE CAR WAS STATIONARY OR IN MOTION. WHILE TRYING TO GET THIS COVERED BY CADILLAC AND/OR MY EXTENDED WARRANTY (BOTH DENIED TO COVER THE REPA...

Jan 14, 2020 Engine Fire 94,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE WHILE OPERATING THE VEHICLE, THE ENGINE TEMPERATURE WAS VERY HOT AND SMOKE WAS PRESENT COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TURN OFF AND PARKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTU...

Jan 14, 2020 Engine Fire 94,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE WHILE OPERATING THE VEHICLE, THE ENGINE TEMPERATURE WAS VERY HOT AND SMOKE WAS PRESENT COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TURN OFF AND PARKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTU...

Jan 2, 2020 Visibility/wiper 103,000 mi

THE FACTORY LOW BEAM HEADLIGHTS ON THIS CAR POSE A SAFETY RISK FOR EVERYONE ON THE ROAD. YOU CAN BARELY SEE ANYTHING ON THE ROAD WITH THE LOW BEAM HEADLIGHTS ON THIS CAR. THE HIGH BEAM HEADLIGHTS WORK PERFECT, BUT THE LOW BEAM HEADLIGHTS ARE DANGEROUS. I'VE SEEN MANY PEOPLE THAT DRIVE THIS VEHICLE H...

Jan 2, 2020 Exterior Lighting 103,000 mi

THE FACTORY LOW BEAM HEADLIGHTS ON THIS CAR POSE A SAFETY RISK FOR EVERYONE ON THE ROAD. YOU CAN BARELY SEE ANYTHING ON THE ROAD WITH THE LOW BEAM HEADLIGHTS ON THIS CAR. THE HIGH BEAM HEADLIGHTS WORK PERFECT, BUT THE LOW BEAM HEADLIGHTS ARE DANGEROUS. I'VE SEEN MANY PEOPLE THAT DRIVE THIS VEHICLE H...

Jan 2, 2020 Visibility/wiper 103,000 mi

THE FACTORY LOW BEAM HEADLIGHTS ON THIS CAR POSE A SAFETY RISK FOR EVERYONE ON THE ROAD. YOU CAN BARELY SEE ANYTHING ON THE ROAD WITH THE LOW BEAM HEADLIGHTS ON THIS CAR. THE HIGH BEAM HEADLIGHTS WORK PERFECT, BUT THE LOW BEAM HEADLIGHTS ARE DANGEROUS. I'VE SEEN MANY PEOPLE THAT DRIVE THIS VEHICLE H...

Jan 2, 2020 Exterior Lighting 103,000 mi

THE FACTORY LOW BEAM HEADLIGHTS ON THIS CAR POSE A SAFETY RISK FOR EVERYONE ON THE ROAD. YOU CAN BARELY SEE ANYTHING ON THE ROAD WITH THE LOW BEAM HEADLIGHTS ON THIS CAR. THE HIGH BEAM HEADLIGHTS WORK PERFECT, BUT THE LOW BEAM HEADLIGHTS ARE DANGEROUS. I'VE SEEN MANY PEOPLE THAT DRIVE THIS VEHICLE H...

Dec 24, 2019 Exterior Lighting 111,461 mi

HEADLIGHTS WENT OUT AT 70 MPH I -95 CURB LOST CONTROL ALMOST KILL ENTIRE FAMILY.

Dec 24, 2019 Exterior Lighting 111,461 mi

HEADLIGHTS WENT OUT AT 70 MPH I -95 CURB LOST CONTROL ALMOST KILL ENTIRE FAMILY.

Dec 19, 2019 Electrical System 64,000 mi

THERE IS WATER ALL OVER THE FLOOR OF MY 2011 CADILLAC SRX LUXURY EDITION AND ITS FROM THE SUNROOF. THE WATER GOT INTO MY ELECTRICAL AND NOW MY TRUNK WON'T OPEN AND THE FLOORS WON'T DRY. THE VEHICLE WAS PARKED.

Dec 19, 2019 Unknown Or Other 64,000 mi

THERE IS WATER ALL OVER THE FLOOR OF MY 2011 CADILLAC SRX LUXURY EDITION AND ITS FROM THE SUNROOF. THE WATER GOT INTO MY ELECTRICAL AND NOW MY TRUNK WON'T OPEN AND THE FLOORS WON'T DRY. THE VEHICLE WAS PARKED.

Dec 19, 2019 Electrical System 64,000 mi

THERE IS WATER ALL OVER THE FLOOR OF MY 2011 CADILLAC SRX LUXURY EDITION AND ITS FROM THE SUNROOF. THE WATER GOT INTO MY ELECTRICAL AND NOW MY TRUNK WON'T OPEN AND THE FLOORS WON'T DRY. THE VEHICLE WAS PARKED.

Dec 19, 2019 Unknown Or Other 64,000 mi

THERE IS WATER ALL OVER THE FLOOR OF MY 2011 CADILLAC SRX LUXURY EDITION AND ITS FROM THE SUNROOF. THE WATER GOT INTO MY ELECTRICAL AND NOW MY TRUNK WON'T OPEN AND THE FLOORS WON'T DRY. THE VEHICLE WAS PARKED.

Dec 17, 2019 Exterior Lighting Crash 64,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY DIM, WHICH MADE IT DIFFICULT TO SEE THE ROAD WHILE DRIVING. AS A RESULT, THE CONTACT WAS UNABLE TO SEE A CINDER BLOCK WHEN ATTEMPTING TO MAKE A TURN AT APPROXIMATELY 5 MPH. THE CONTACT CRASHED INTO THE CI...

Dec 17, 2019 Exterior Lighting Crash 64,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY DIM, WHICH MADE IT DIFFICULT TO SEE THE ROAD WHILE DRIVING. AS A RESULT, THE CONTACT WAS UNABLE TO SEE A CINDER BLOCK WHEN ATTEMPTING TO MAKE A TURN AT APPROXIMATELY 5 MPH. THE CONTACT CRASHED INTO THE CI...

Dec 16, 2019 Service Brakes 53,850 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 35 MPH AND APPROACHING A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT ATTEMPTED TO PUMP THE BRAKE PEDAL TWELVE TIMES AND THE VEHICLE FINALLY CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ROHRICH C...

Dec 16, 2019 Service Brakes 53,850 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 35 MPH AND APPROACHING A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT ATTEMPTED TO PUMP THE BRAKE PEDAL TWELVE TIMES AND THE VEHICLE FINALLY CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ROHRICH C...

Dec 9, 2019 Exterior Lighting 104,000 mi

THE HEADLIGHT IS DEFECTIVE AND HAS WATER IN THE HEADLAMP UNIT CAUSE EXTREMELY LOW VISIBILITY WHICH IS VERY DANGEROUS AS IT APPEARS THAT ONE IS DRIVING WITH NO LIGHTS AT ALL.

Dec 9, 2019 Exterior Lighting 104,000 mi

THE HEADLIGHT IS DEFECTIVE AND HAS WATER IN THE HEADLAMP UNIT CAUSE EXTREMELY LOW VISIBILITY WHICH IS VERY DANGEROUS AS IT APPEARS THAT ONE IS DRIVING WITH NO LIGHTS AT ALL.

Dec 6, 2019 Air Bags Crash 70,000 mi

TL* TAKATA RECALL. THE CONTACT'S MOTHER OWNS A 2011 CADILLAC SRX. WHILE HIS MOTHER WAS DRIVING 35-40 MPH THROUGH AN INTERSECTION, ANOTHER VEHICLE DRIVING AT 40 MPH RAN A RED LIGHT AND CRASHED INTO HER VEHICLE. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS ...

Dec 6, 2019 Air Bags Crash 70,000 mi

TL* TAKATA RECALL. THE CONTACT'S MOTHER OWNS A 2011 CADILLAC SRX. WHILE HIS MOTHER WAS DRIVING 35-40 MPH THROUGH AN INTERSECTION, ANOTHER VEHICLE DRIVING AT 40 MPH RAN A RED LIGHT AND CRASHED INTO HER VEHICLE. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS ...

Dec 1, 2019 Exterior Lighting 108,000 mi

THE HEADLIGHTS ARE VERY DIM CAUSING DANGEROUS DRIVING CONDITIONS

Dec 1, 2019 Exterior Lighting 108,000 mi

THE HEADLIGHTS ARE VERY DIM CAUSING DANGEROUS DRIVING CONDITIONS

Nov 18, 2019 Power Train 60,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE THE VEHICLE WAS ON AN INCLINE, THE CONTACT REMOVED HER FOOT FROM THE BRAKE PEDAL AND THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE BRIGHTLY ENOUGH. THE DEALER AND MANUFACTURER WERE NOT CONT...

Nov 18, 2019 Exterior Lighting 60,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE THE VEHICLE WAS ON AN INCLINE, THE CONTACT REMOVED HER FOOT FROM THE BRAKE PEDAL AND THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE BRIGHTLY ENOUGH. THE DEALER AND MANUFACTURER WERE NOT CONT...

Nov 18, 2019 Service Brakes 110,000 mi

WHEN I HIT A SMALL BUMP IN THE ROAD MY BRAKES WILL GO DIRECTLY TO THE FLOOR AND I NOT ABLE TO STOP. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. AFTER HAVING IT CHECKED BY A CERTIFIED MECHANIC THEY SEEM TO BE UNABLE TO FIND THE PROBLEM.

Nov 18, 2019 Power Train 60,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE THE VEHICLE WAS ON AN INCLINE, THE CONTACT REMOVED HER FOOT FROM THE BRAKE PEDAL AND THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE BRIGHTLY ENOUGH. THE DEALER AND MANUFACTURER WERE NOT CONT...

Nov 18, 2019 Exterior Lighting 60,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE THE VEHICLE WAS ON AN INCLINE, THE CONTACT REMOVED HER FOOT FROM THE BRAKE PEDAL AND THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE BRIGHTLY ENOUGH. THE DEALER AND MANUFACTURER WERE NOT CONT...

Nov 18, 2019 Service Brakes 110,000 mi

WHEN I HIT A SMALL BUMP IN THE ROAD MY BRAKES WILL GO DIRECTLY TO THE FLOOR AND I NOT ABLE TO STOP. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. AFTER HAVING IT CHECKED BY A CERTIFIED MECHANIC THEY SEEM TO BE UNABLE TO FIND THE PROBLEM.

Nov 13, 2019 Service Brakes 63,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 20-30 MPH, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND AS IT WAS DEPRESSED TO THE FLOORBOARD. AFTER TWENTY MINUTES, THE VEHICLE DROVE AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SHIREY CADILLAC (1...

Nov 13, 2019 Service Brakes 63,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 20-30 MPH, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND AS IT WAS DEPRESSED TO THE FLOORBOARD. AFTER TWENTY MINUTES, THE VEHICLE DROVE AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SHIREY CADILLAC (1...

Nov 4, 2019 Service Brakes, Hydraulic 125,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 15-30 MPH, THE ANTI-LOCK BRAKE SYSTEM STARTED TO HESITATE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE EXPERIENCED A PULSING SENSATION WHEN STOPPING. THE CONTACT TOOK THE VEHICLE TO BROGAN CADILLAC OF TOTOWA (LOCATED AT 112 RO...

Nov 4, 2019 Wheels 125,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 15-30 MPH, THE ANTI-LOCK BRAKE SYSTEM STARTED TO HESITATE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE EXPERIENCED A PULSING SENSATION WHEN STOPPING. THE CONTACT TOOK THE VEHICLE TO BROGAN CADILLAC OF TOTOWA (LOCATED AT 112 RO...

Nov 4, 2019 Service Brakes 125,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 15-30 MPH, THE ANTI-LOCK BRAKE SYSTEM STARTED TO HESITATE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE EXPERIENCED A PULSING SENSATION WHEN STOPPING. THE CONTACT TOOK THE VEHICLE TO BROGAN CADILLAC OF TOTOWA (LOCATED AT 112 RO...

Nov 4, 2019 Exterior Lighting 73,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT FAILED. THE HEADLIGHT BULB WAS REPLACED SEVERAL TIMES BY CLASSIC CADILLAC OF MONTGOMERY (833 EASTERN BYPASS, MONTGOMERY, AL 36117, (334) 625-1813); HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER STATED ...

Nov 4, 2019 Service Brakes, Hydraulic 125,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 15-30 MPH, THE ANTI-LOCK BRAKE SYSTEM STARTED TO HESITATE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE EXPERIENCED A PULSING SENSATION WHEN STOPPING. THE CONTACT TOOK THE VEHICLE TO BROGAN CADILLAC OF TOTOWA (LOCATED AT 112 RO...

Nov 4, 2019 Wheels 125,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 15-30 MPH, THE ANTI-LOCK BRAKE SYSTEM STARTED TO HESITATE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE EXPERIENCED A PULSING SENSATION WHEN STOPPING. THE CONTACT TOOK THE VEHICLE TO BROGAN CADILLAC OF TOTOWA (LOCATED AT 112 RO...

Nov 4, 2019 Service Brakes 125,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 15-30 MPH, THE ANTI-LOCK BRAKE SYSTEM STARTED TO HESITATE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE EXPERIENCED A PULSING SENSATION WHEN STOPPING. THE CONTACT TOOK THE VEHICLE TO BROGAN CADILLAC OF TOTOWA (LOCATED AT 112 RO...

Nov 4, 2019 Exterior Lighting 73,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT FAILED. THE HEADLIGHT BULB WAS REPLACED SEVERAL TIMES BY CLASSIC CADILLAC OF MONTGOMERY (833 EASTERN BYPASS, MONTGOMERY, AL 36117, (334) 625-1813); HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER STATED ...

Oct 25, 2019 Exterior Lighting

MY CADILLAC 2011 HEADLIGHTS WHEN DIM. FIRST I CHANGED THE LIGHT BULBS THINKING THAT THAT WOULD SOLVE THE PROBLEM BUT IT DID NOT. I THEN TOOK MY CAR INTO THE DEALER TO CHECK TO SEE WHY THE LIGHT BULBS DID NOT FIX THE PROBLEM. THEY IN TURN TOLD ME THAT I WOULD HAVE TO REPLACE THE ENTIRE HEADLIGHT I...

Oct 25, 2019 Service Brakes 65,000 mi

BRAKES GOES TO THE FLOOR WHEN DRIVING. COULD NOT STOP.HAD TO PUMP BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. HAS HAPPENED MORE THAN ONCE WHEN DRIVING ON THE STREET. HIT A BUMP IN THE ROAD, BRAKES WENT TO THE FLOOR. THIS CONCERN HAS BEEN REPORTED TO CADILLAC GM. RESEARCHED ISSUE AND OTHER OWNER...

Oct 25, 2019 Exterior Lighting

MY CADILLAC 2011 HEADLIGHTS WHEN DIM. FIRST I CHANGED THE LIGHT BULBS THINKING THAT THAT WOULD SOLVE THE PROBLEM BUT IT DID NOT. I THEN TOOK MY CAR INTO THE DEALER TO CHECK TO SEE WHY THE LIGHT BULBS DID NOT FIX THE PROBLEM. THEY IN TURN TOLD ME THAT I WOULD HAVE TO REPLACE THE ENTIRE HEADLIGHT I...

Oct 25, 2019 Service Brakes 65,000 mi

BRAKES GOES TO THE FLOOR WHEN DRIVING. COULD NOT STOP.HAD TO PUMP BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. HAS HAPPENED MORE THAN ONCE WHEN DRIVING ON THE STREET. HIT A BUMP IN THE ROAD, BRAKES WENT TO THE FLOOR. THIS CONCERN HAS BEEN REPORTED TO CADILLAC GM. RESEARCHED ISSUE AND OTHER OWNER...

Oct 17, 2019 Exterior Lighting

I NOTICED ALL OF A SUDDEN I COULD NOT SEE THE ROAD, SWITCHED TO THE HIGH BEAM THAT'S FINE NOW BACK TO LOW BEAM IT'S LIKE I TURNED OFF THE LIGHTS,MY LIGHTS ARE ON BUT NOT BRIGHT AT ALL, DRIVING WITH HIGH BEAM MUCH AS POSSIBLE HWY & CITY.

Oct 17, 2019 Exterior Lighting

I NOTICED ALL OF A SUDDEN I COULD NOT SEE THE ROAD, SWITCHED TO THE HIGH BEAM THAT'S FINE NOW BACK TO LOW BEAM IT'S LIKE I TURNED OFF THE LIGHTS,MY LIGHTS ARE ON BUT NOT BRIGHT AT ALL, DRIVING WITH HIGH BEAM MUCH AS POSSIBLE HWY & CITY.

Oct 16, 2019 Exterior Lighting 90,000 mi

LOW BEAM HEADLIGHTS HAVE DIMMED TO THE POINT OF NOT FEELING SAFE TO DRIVE AT NIGHT.

Oct 16, 2019 Exterior Lighting 90,000 mi

LOW BEAM HEADLIGHTS HAVE DIMMED TO THE POINT OF NOT FEELING SAFE TO DRIVE AT NIGHT.

Oct 10, 2019 Exterior Lighting 89,980 mi

THE LOW BEAM HEADLIGHTS NO LONGER WORK, MAKING VISIBILITY POOR WHILE DRIVING AT NIGHT, SO LOW IT MAKES SEEING ANYTHING IN FRONT OF THE VEHICLE DIFFICULT AND MAY CAUSE AN ACCIDENT. THEY WERE WORKING AND ONE DAY WHILE DRIVING HOME FROM MY OFFICE I NOTICED THEY WERE NO LONGER WORKING, IT WAS DARK IN FR...

Oct 10, 2019 Exterior Lighting 89,980 mi

THE LOW BEAM HEADLIGHTS NO LONGER WORK, MAKING VISIBILITY POOR WHILE DRIVING AT NIGHT, SO LOW IT MAKES SEEING ANYTHING IN FRONT OF THE VEHICLE DIFFICULT AND MAY CAUSE AN ACCIDENT. THEY WERE WORKING AND ONE DAY WHILE DRIVING HOME FROM MY OFFICE I NOTICED THEY WERE NO LONGER WORKING, IT WAS DARK IN FR...

Sep 25, 2019 Exterior Lighting 99,000 mi

THE LOW BEAMS ON MY SUV WENT COMPLETELY OUT AS I WAS DRIVING EARLY ONE MORNING OUT OF MY NEIGHBORHOOD! I NOTICED THAT IT WAS UNUSUALLY DARK AND THOUGHT THAT A STREET LIGHT WAS OUT, BUT I SOON DISCOVERED THAT IT WAS MY HEADLIGHTS THAT WERE NOT WORKING. I AM UNABLE TO DRIVE MY CAR AT NIGHT OR BEFORE ...

Sep 25, 2019 Exterior Lighting 99,000 mi

THE LOW BEAMS ON MY SUV WENT COMPLETELY OUT AS I WAS DRIVING EARLY ONE MORNING OUT OF MY NEIGHBORHOOD! I NOTICED THAT IT WAS UNUSUALLY DARK AND THOUGHT THAT A STREET LIGHT WAS OUT, BUT I SOON DISCOVERED THAT IT WAS MY HEADLIGHTS THAT WERE NOT WORKING. I AM UNABLE TO DRIVE MY CAR AT NIGHT OR BEFORE ...

Sep 18, 2019 Exterior Lighting 92,000 mi

I NOTICED THAT ONLY MY DRIVERS SIDE HEADLIGHT WAS NOT WORKING. AFTER INVESTIGATING I LEARNED THAT THERE HAS BEEN 2 CLASS ACTION LAWSUITS FILED AND WON AGAINST THE MANUFACTURER IN FLORIDA AND CALIFORNIA. THIS IS DUE TO CONDENSATION CAUSING THE LOW BEAM LIGHT TO FAIL. I TOOK THE HEADLIGHTS OUT AND PUT...

Sep 18, 2019 Exterior Lighting 92,000 mi

I NOTICED THAT ONLY MY DRIVERS SIDE HEADLIGHT WAS NOT WORKING. AFTER INVESTIGATING I LEARNED THAT THERE HAS BEEN 2 CLASS ACTION LAWSUITS FILED AND WON AGAINST THE MANUFACTURER IN FLORIDA AND CALIFORNIA. THIS IS DUE TO CONDENSATION CAUSING THE LOW BEAM LIGHT TO FAIL. I TOOK THE HEADLIGHTS OUT AND PUT...

Sep 9, 2019 Exterior Lighting

HEAD LIGHTS ARE DIM AT NIGHT WHILE DRIVING YOU CAN'T SEE VERY FAR AHEAD WHICH MAKES IT DANGEROUS TO DRIVE AT NIGHT. YOU HAVE TO USE HIGH BEAM TO BE ABLE TO SEE. WE HAVE REPLACED THE LIGHTS AND IT'S NOT ANY DIFFERENT. IT'S SCARY DRIVING AT NIGHT. SOMETHING NEEDS TO BE DONE. I'M SURPRISED THERE AREN'T...

Sep 9, 2019 Exterior Lighting

HEAD LIGHTS ARE DIM AT NIGHT WHILE DRIVING YOU CAN'T SEE VERY FAR AHEAD WHICH MAKES IT DANGEROUS TO DRIVE AT NIGHT. YOU HAVE TO USE HIGH BEAM TO BE ABLE TO SEE. WE HAVE REPLACED THE LIGHTS AND IT'S NOT ANY DIFFERENT. IT'S SCARY DRIVING AT NIGHT. SOMETHING NEEDS TO BE DONE. I'M SURPRISED THERE AREN'T...

Sep 6, 2019 Unknown Or Other

LEFT GATE WILL OPEN FROM ANY TKE KEY OT INSIDE OR THE LATCH WITH TOUCH

Sep 6, 2019 Unknown Or Other

LEFT GATE WILL OPEN FROM ANY TKE KEY OT INSIDE OR THE LATCH WITH TOUCH

Sep 5, 2019 Exterior Lighting 79,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT HEADLIGHT ASSEMBLIES WERE FILLED WITH MOISTURE FROM THE RAIN. AS A RESULT, THE LENSES WERE FOGGED, WHICH MADE THE HEADLIGHT ILLUMINATION VERY DIM WHILE DRIVING AT NIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER ...

Sep 5, 2019 Exterior Lighting 79,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT HEADLIGHT ASSEMBLIES WERE FILLED WITH MOISTURE FROM THE RAIN. AS A RESULT, THE LENSES WERE FOGGED, WHICH MADE THE HEADLIGHT ILLUMINATION VERY DIM WHILE DRIVING AT NIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER ...

Aug 31, 2019 Exterior Lighting 123,456 mi

HEADLIGHTS ARE FULL OF MOISTURE AND ARE VERY DIM.

Aug 31, 2019 Exterior Lighting 123,456 mi

HEADLIGHTS ARE FULL OF MOISTURE AND ARE VERY DIM.

Aug 29, 2019 Exterior Lighting 40,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS ILLUMINATED AT DANGEROUSLY LOW LEVELS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO DRIVE WITH THE HIGH BEAMS ACTIVATED. THE VEHICLE WAS TAKEN TO STERLING MCCALL CADILLAC (10422 SOUTHW...

Aug 29, 2019 Exterior Lighting 40,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS ILLUMINATED AT DANGEROUSLY LOW LEVELS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO DRIVE WITH THE HIGH BEAMS ACTIVATED. THE VEHICLE WAS TAKEN TO STERLING MCCALL CADILLAC (10422 SOUTHW...

Aug 23, 2019 Exterior Lighting

HAVE HAD DANGEROUS LIGHTING LEVEL FROM LOW BEAM FOR LONG TIME. HAVE REPLACED THE BULBS WITH LED BUT NO SIGNIFICANT IMPROVEMENT. REMOVE THE COVERS TO KEEP THE MOISTURE FROM BUILDING UP AND THEN REPLACE ON A REGULAR BASIS. SOMEONE WILL HAVE A SERIOUS ACCIDENT WITH THESE LIGHTS. WE DARE NOT USE THE VEH...

Aug 23, 2019 Exterior Lighting

HAVE HAD DANGEROUS LIGHTING LEVEL FROM LOW BEAM FOR LONG TIME. HAVE REPLACED THE BULBS WITH LED BUT NO SIGNIFICANT IMPROVEMENT. REMOVE THE COVERS TO KEEP THE MOISTURE FROM BUILDING UP AND THEN REPLACE ON A REGULAR BASIS. SOMEONE WILL HAVE A SERIOUS ACCIDENT WITH THESE LIGHTS. WE DARE NOT USE THE VEH...

Aug 14, 2019 Exterior Lighting

MY 2011 CADILLAC SRX HAS HAD VERY POOR HEADLIGHTS SINCE I PURCHASED IT. I HAVE REPLACED THE BULBS WITH THE BRIGHTEST HALOGEN BULBS AVAILABLE WITH MINABLE IMPROVEMENT. I TRIED LED LIGHTS, THEY WERE TERRIBLE. WHAT RECOURSE DO WE HAVE ON THIS ISSUE. I SEE ON THE INTERNET THAT THIS IS A ONGOING COMPLAIN...

Aug 14, 2019 Exterior Lighting

MY 2011 CADILLAC SRX HAS HAD VERY POOR HEADLIGHTS SINCE I PURCHASED IT. I HAVE REPLACED THE BULBS WITH THE BRIGHTEST HALOGEN BULBS AVAILABLE WITH MINABLE IMPROVEMENT. I TRIED LED LIGHTS, THEY WERE TERRIBLE. WHAT RECOURSE DO WE HAVE ON THIS ISSUE. I SEE ON THE INTERNET THAT THIS IS A ONGOING COMPLAIN...

Jul 29, 2019 Exterior Lighting

THE OEM HEADLIGHTS ARE A DRIVING HAZARD, EXTREMELY DANGEROUS AND UNSAFE. THERE ARE SEVERAL POSTS ON-LINE, DESCRIBING THE SAME PROBLEM. THE SEALS OF THE HEADLIGHTS ALLOW MOISTURE INTO THE HEADLIGHT ASSEMBLIES. THIS CAUSES BULBS, HARNESSES, AND DIODES TO BURN UP. I DESCRIBED THE INCIDENT TO CADI...

Jul 29, 2019 Exterior Lighting

THE OEM HEADLIGHTS ARE A DRIVING HAZARD, EXTREMELY DANGEROUS AND UNSAFE. THERE ARE SEVERAL POSTS ON-LINE, DESCRIBING THE SAME PROBLEM. THE SEALS OF THE HEADLIGHTS ALLOW MOISTURE INTO THE HEADLIGHT ASSEMBLIES. THIS CAUSES BULBS, HARNESSES, AND DIODES TO BURN UP. I DESCRIBED THE INCIDENT TO CADI...

Jul 24, 2019 Exterior Lighting

GENERAL MOTORS HAVE AGREED THEY HAVE PROBLEMS WITH ISSUES OF MOISTURE ACCUMULATING IN THEIR HEADLIGHT CAPSULES ON 2010-2015 SRX'S. GM HAS AGREED ONLY TO REIMBURSE CUSTOMERS IN CA AND FL DUE TO SUITS BROUGHT AGAINST THEM BY THESE 2 STATES. I CALLED GM AND WAS ADVISED MY VIN # WAS NOT ON THE REIMBURSE...

Jul 24, 2019 Air Bags 150,000 mi

I AM WRITING REGARDING MY SERVICE AIRBAG LIGHT. THE LIGHT CAN ON ABOUT 2 WEEKS AGO. I HAD IT CHECK OUT BY AUTOZONE AND O'RELLIES AUTO STORM. I WAS INFORMED THE IT WAS THE PASSENGER SEAT PRESSURE SENSOR AND IT HAVE A RECALL ON IT. SO WHEN I CALL THE CADILLAC PLACE THEY TELL ME THAT I HAVE NO RECALL...

Jul 24, 2019 Seat Belts 150,000 mi

I AM WRITING REGARDING MY SERVICE AIRBAG LIGHT. THE LIGHT CAN ON ABOUT 2 WEEKS AGO. I HAD IT CHECK OUT BY AUTOZONE AND O'RELLIES AUTO STORM. I WAS INFORMED THE IT WAS THE PASSENGER SEAT PRESSURE SENSOR AND IT HAVE A RECALL ON IT. SO WHEN I CALL THE CADILLAC PLACE THEY TELL ME THAT I HAVE NO RECALL...

Jul 24, 2019 Exterior Lighting 150,000 mi

I AM WRITING REGARDING MY SERVICE AIRBAG LIGHT. THE LIGHT CAN ON ABOUT 2 WEEKS AGO. I HAD IT CHECK OUT BY AUTOZONE AND O'RELLIES AUTO STORM. I WAS INFORMED THE IT WAS THE PASSENGER SEAT PRESSURE SENSOR AND IT HAVE A RECALL ON IT. SO WHEN I CALL THE CADILLAC PLACE THEY TELL ME THAT I HAVE NO RECALL...

Jul 24, 2019 Exterior Lighting

GENERAL MOTORS HAVE AGREED THEY HAVE PROBLEMS WITH ISSUES OF MOISTURE ACCUMULATING IN THEIR HEADLIGHT CAPSULES ON 2010-2015 SRX'S. GM HAS AGREED ONLY TO REIMBURSE CUSTOMERS IN CA AND FL DUE TO SUITS BROUGHT AGAINST THEM BY THESE 2 STATES. I CALLED GM AND WAS ADVISED MY VIN # WAS NOT ON THE REIMBURSE...

Jul 24, 2019 Air Bags 150,000 mi

I AM WRITING REGARDING MY SERVICE AIRBAG LIGHT. THE LIGHT CAN ON ABOUT 2 WEEKS AGO. I HAD IT CHECK OUT BY AUTOZONE AND O'RELLIES AUTO STORM. I WAS INFORMED THE IT WAS THE PASSENGER SEAT PRESSURE SENSOR AND IT HAVE A RECALL ON IT. SO WHEN I CALL THE CADILLAC PLACE THEY TELL ME THAT I HAVE NO RECALL...

Jul 24, 2019 Seat Belts 150,000 mi

I AM WRITING REGARDING MY SERVICE AIRBAG LIGHT. THE LIGHT CAN ON ABOUT 2 WEEKS AGO. I HAD IT CHECK OUT BY AUTOZONE AND O'RELLIES AUTO STORM. I WAS INFORMED THE IT WAS THE PASSENGER SEAT PRESSURE SENSOR AND IT HAVE A RECALL ON IT. SO WHEN I CALL THE CADILLAC PLACE THEY TELL ME THAT I HAVE NO RECALL...

Jul 24, 2019 Exterior Lighting 150,000 mi

I AM WRITING REGARDING MY SERVICE AIRBAG LIGHT. THE LIGHT CAN ON ABOUT 2 WEEKS AGO. I HAD IT CHECK OUT BY AUTOZONE AND O'RELLIES AUTO STORM. I WAS INFORMED THE IT WAS THE PASSENGER SEAT PRESSURE SENSOR AND IT HAVE A RECALL ON IT. SO WHEN I CALL THE CADILLAC PLACE THEY TELL ME THAT I HAVE NO RECALL...

Jul 16, 2019 Air Bags

MY SERVICE AIR BAG AND MOISTURE IN MY RIGHT HEADLIGHT THE ASSEMBLY IS OUT DUE TO THE MOISTURE IN THE HEADLIGHT ASSEMBLY. CAUSING ME NOT ABLE TO SEE AT NIGHT THE COST IS $1600+ TAX. WHO HAS THAT TYPE OF MONEY LIKE THAT. CADILLAC NEED TO HAVE A RECALL ON THAT AND THE SEAT BELT.

Jul 16, 2019 Unknown Or Other

MY SERVICE AIR BAG AND MOISTURE IN MY RIGHT HEADLIGHT THE ASSEMBLY IS OUT DUE TO THE MOISTURE IN THE HEADLIGHT ASSEMBLY. CAUSING ME NOT ABLE TO SEE AT NIGHT THE COST IS $1600+ TAX. WHO HAS THAT TYPE OF MONEY LIKE THAT. CADILLAC NEED TO HAVE A RECALL ON THAT AND THE SEAT BELT.

Jul 16, 2019 Air Bags

MY SERVICE AIR BAG AND MOISTURE IN MY RIGHT HEADLIGHT THE ASSEMBLY IS OUT DUE TO THE MOISTURE IN THE HEADLIGHT ASSEMBLY. CAUSING ME NOT ABLE TO SEE AT NIGHT THE COST IS $1600+ TAX. WHO HAS THAT TYPE OF MONEY LIKE THAT. CADILLAC NEED TO HAVE A RECALL ON THAT AND THE SEAT BELT.

Jul 16, 2019 Unknown Or Other

MY SERVICE AIR BAG AND MOISTURE IN MY RIGHT HEADLIGHT THE ASSEMBLY IS OUT DUE TO THE MOISTURE IN THE HEADLIGHT ASSEMBLY. CAUSING ME NOT ABLE TO SEE AT NIGHT THE COST IS $1600+ TAX. WHO HAS THAT TYPE OF MONEY LIKE THAT. CADILLAC NEED TO HAVE A RECALL ON THAT AND THE SEAT BELT.

Jul 15, 2019 Exterior Lighting

MY PASSENGER SIDE HEADLIGHT ALWAYS GOES OUT WHEN IT RAINS DUE TO THE MOISTURE GETTING TRAPPED INSIDE

Jul 15, 2019 Exterior Lighting

MY PASSENGER SIDE HEADLIGHT ALWAYS GOES OUT WHEN IT RAINS DUE TO THE MOISTURE GETTING TRAPPED INSIDE

Jul 5, 2019 Exterior Lighting 47,500 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS MOISTURE IN THE HEADLAMP ASSEMBLIES, WHICH CAUSED THE HEADLIGHTS TO GO OUT. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS FOR VISIBILITY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEYSER CADILLAC (716-...

Jul 5, 2019 Exterior Lighting 47,500 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS MOISTURE IN THE HEADLAMP ASSEMBLIES, WHICH CAUSED THE HEADLIGHTS TO GO OUT. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS FOR VISIBILITY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEYSER CADILLAC (716-...

Jun 25, 2019 Visibility/wiper 86,000 mi

LAST YEAR IN 2018 TOOK MY CAR IN TO GM AND THEY COULD NOT FIND ANY THING WRONG WITH MY ISSUE OF CAR CADILLAC 2011 SRX AND FOUND THROUGH WEB SIT THAT THIS SERIES OF VEHICLES HAD A RECALL AND THE BLOWER SYSTEM FOR THE DEFROST SYSTEM, AND MY CAR IS HAVING THE SAME EXACT ISSUES AND CADILLAC WILL NOT FIX...

Jun 25, 2019 Visibility/wiper 86,000 mi

LAST YEAR IN 2018 TOOK MY CAR IN TO GM AND THEY COULD NOT FIND ANY THING WRONG WITH MY ISSUE OF CAR CADILLAC 2011 SRX AND FOUND THROUGH WEB SIT THAT THIS SERIES OF VEHICLES HAD A RECALL AND THE BLOWER SYSTEM FOR THE DEFROST SYSTEM, AND MY CAR IS HAVING THE SAME EXACT ISSUES AND CADILLAC WILL NOT FIX...

Jun 20, 2019 Visibility/wiper 86,000 mi

DEFROST SYSTEM WHEN IT IS REQUIRED IT MAY DECREASE THE DRIVERS VISIBILITY AND RESULTS IN A CRASH. MORE OR LESS IT WORKS WHEN IT WANTS TO NOT WHEN IT IS NEEDED TOO

Jun 20, 2019 Visibility/wiper 86,000 mi

DEFROST SYSTEM WHEN IT IS REQUIRED IT MAY DECREASE THE DRIVERS VISIBILITY AND RESULTS IN A CRASH. MORE OR LESS IT WORKS WHEN IT WANTS TO NOT WHEN IT IS NEEDED TOO

Jun 13, 2019 Electrical System 35,000 mi

MY SUNROOF HAS HAD LEAKY DRAINS ON BOTH SIDES AND CAUSED OVER $3,000 IN REPAIRS. I BELIEVE THE 2012 WAS RECALLED BUT NOT THE 2011. IT STOPPED MY CAR FROM DRIVING APPROPRIATELY, THE TRUNK WOULD NO LONGER OPEN, AND THE CAR ALARM TO ALERT FOR ROBBERY OF THE VEHICLE WHILE DRIVING. THIS CAUSED ME TO HAVE...

Jun 13, 2019 Unknown Or Other 35,000 mi

MY SUNROOF HAS HAD LEAKY DRAINS ON BOTH SIDES AND CAUSED OVER $3,000 IN REPAIRS. I BELIEVE THE 2012 WAS RECALLED BUT NOT THE 2011. IT STOPPED MY CAR FROM DRIVING APPROPRIATELY, THE TRUNK WOULD NO LONGER OPEN, AND THE CAR ALARM TO ALERT FOR ROBBERY OF THE VEHICLE WHILE DRIVING. THIS CAUSED ME TO HAVE...

Jun 13, 2019 Electrical System 35,000 mi

MY SUNROOF HAS HAD LEAKY DRAINS ON BOTH SIDES AND CAUSED OVER $3,000 IN REPAIRS. I BELIEVE THE 2012 WAS RECALLED BUT NOT THE 2011. IT STOPPED MY CAR FROM DRIVING APPROPRIATELY, THE TRUNK WOULD NO LONGER OPEN, AND THE CAR ALARM TO ALERT FOR ROBBERY OF THE VEHICLE WHILE DRIVING. THIS CAUSED ME TO HAVE...

Jun 13, 2019 Unknown Or Other 35,000 mi

MY SUNROOF HAS HAD LEAKY DRAINS ON BOTH SIDES AND CAUSED OVER $3,000 IN REPAIRS. I BELIEVE THE 2012 WAS RECALLED BUT NOT THE 2011. IT STOPPED MY CAR FROM DRIVING APPROPRIATELY, THE TRUNK WOULD NO LONGER OPEN, AND THE CAR ALARM TO ALERT FOR ROBBERY OF THE VEHICLE WHILE DRIVING. THIS CAUSED ME TO HAVE...

Jun 11, 2019 Electronic Stability Control (esc) 96,020 mi

ABS STABILITY CODE (C0045) LEFT REAR WHEEL SPEED SENSOR ENCODER RING BROKEN. MILEAGE 96,020. REPLACED SPEED SENSOR ($28.71) AND REAR HUB ASSEMBLY ($188.54). LABOR ($420). THE BROKEN SENSOR AND HUB CREATED A NOTICEABLE AND SIGNIFICANT REDUCTION IN ACCELERATION. VEHICLE WOULD NEARLY STALL. MILEAG...

Jun 11, 2019 Electronic Stability Control (esc) 96,020 mi

ABS STABILITY CODE (C0045) LEFT REAR WHEEL SPEED SENSOR ENCODER RING BROKEN. MILEAGE 96,020. REPLACED SPEED SENSOR ($28.71) AND REAR HUB ASSEMBLY ($188.54). LABOR ($420). THE BROKEN SENSOR AND HUB CREATED A NOTICEABLE AND SIGNIFICANT REDUCTION IN ACCELERATION. VEHICLE WOULD NEARLY STALL. MILEAG...

Jun 5, 2019 Structure 110,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE USING THE REMOTE KEY FOB, THE HATCH FAILED TO OPERATE. THE HATCH HAD TO BE OPENED MANUALLY AND WOULD CLOSE INDEPENDENTLY. ON ONE OCCASION, THE HATCH CLOSED ON THE CONTACT'S HEAD, BUT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHA...

Jun 5, 2019 Structure 110,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE USING THE REMOTE KEY FOB, THE HATCH FAILED TO OPERATE. THE HATCH HAD TO BE OPENED MANUALLY AND WOULD CLOSE INDEPENDENTLY. ON ONE OCCASION, THE HATCH CLOSED ON THE CONTACT'S HEAD, BUT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHA...

May 21, 2019 Exterior Lighting

HEADLIGHT FAILURE - REPLACED ONE SIDE FOR 1400.00 NOW HAVE TO REPLACE OTHER SIDE CONTACTED CADILAC AND WAS TOLD IT WAS NOT COVERED. I OWN A 2010 SRX BOUGHT IN FLORIDA AND IT IS COVERED. THIS IS A SAFETY ISSUE THAT GM SHOULD BE ACCOUNTABLE BEFORE INNOCENT LIVES ARS LOST DUE TO FAILURE OF HEADLAMPS

May 21, 2019 Exterior Lighting

HEADLIGHT FAILURE - REPLACED ONE SIDE FOR 1400.00 NOW HAVE TO REPLACE OTHER SIDE CONTACTED CADILAC AND WAS TOLD IT WAS NOT COVERED. I OWN A 2010 SRX BOUGHT IN FLORIDA AND IT IS COVERED. THIS IS A SAFETY ISSUE THAT GM SHOULD BE ACCOUNTABLE BEFORE INNOCENT LIVES ARS LOST DUE TO FAILURE OF HEADLAMPS

May 15, 2019 Exterior Lighting 63,000 mi

HEADLIGHTS ON 2011 CADILLAC SRX ARE CONSTANTLY FILLING UP WITH CONDENSATION. THIS CAUSES UNEVEN HEADLIGHTS AND REDUCES VISIBILITY PUT DRIVER AND PASSENGER AT RISK OF UNDUE INJURY INCLUDING DEATH.

May 15, 2019 Exterior Lighting 63,000 mi

HEADLIGHTS ON 2011 CADILLAC SRX ARE CONSTANTLY FILLING UP WITH CONDENSATION. THIS CAUSES UNEVEN HEADLIGHTS AND REDUCES VISIBILITY PUT DRIVER AND PASSENGER AT RISK OF UNDUE INJURY INCLUDING DEATH.

May 10, 2019 Unknown Or Other 15 mi

HEAD LIGHTS GET MOISTER IN HOUSING AND FILL BALAST UP WITH WATER SORTS OUT HEAD LIGHT SAFTY HAZARD

May 10, 2019 Unknown Or Other 15 mi

HEAD LIGHTS GET MOISTER IN HOUSING AND FILL BALAST UP WITH WATER SORTS OUT HEAD LIGHT SAFTY HAZARD

Apr 24, 2019 Air Bags Crash 112,000 mi

ON 03-01-2019 I WAS TRAVELING SOUTH ON DIXIELAND ROAD IN ROGERS, ARKANSAS. AS I APPROACHED THE INTERSECTION OF PERSIMMON ST. I SAW THAT I WAS ABOUT TO RUN A RED LIGHT. I HIT THE BRAKES HARD AND SWERVED LEFT TO TRY AND AVOID HITTING AN SUV. I WAS UNABLE TO AVOID THE VEHICLE AND THE FRONT AND RIGHT SI...

Apr 24, 2019 Air Bags Crash 112,000 mi

ON 03-01-2019 I WAS TRAVELING SOUTH ON DIXIELAND ROAD IN ROGERS, ARKANSAS. AS I APPROACHED THE INTERSECTION OF PERSIMMON ST. I SAW THAT I WAS ABOUT TO RUN A RED LIGHT. I HIT THE BRAKES HARD AND SWERVED LEFT TO TRY AND AVOID HITTING AN SUV. I WAS UNABLE TO AVOID THE VEHICLE AND THE FRONT AND RIGHT SI...

Apr 22, 2019 Visibility 120,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WATER LEAKED INTO THE SUN ROOF. AN UNKNOWN DEALER PERFORMED A DIAGNOSTIC TEST, BUT WAS UNABLE TO DIAGNOSE OR REPAIR THE SUN ROOF SEAL TUBES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MIL...

Apr 22, 2019 Visibility 120,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WATER LEAKED INTO THE SUN ROOF. AN UNKNOWN DEALER PERFORMED A DIAGNOSTIC TEST, BUT WAS UNABLE TO DIAGNOSE OR REPAIR THE SUN ROOF SEAL TUBES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MIL...

Apr 9, 2019 Power Train Crash

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE THE VEHICLE WAS ENGAGED IN PARK, IT ROLLED BACKWARDS ON ITS OWN AND STRUCK ANOTHER VEHICLE. THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT AT THE TIME OF THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED...

Apr 9, 2019 Exterior Lighting

HID HEADLIGHTS KEEP FILLING WITH CONDENSATION AND BURNING OUT. DEALER WANTS OVER $1800 TO FIX...FOR HEADLIGHTS!

Apr 9, 2019 Power Train Crash

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE THE VEHICLE WAS ENGAGED IN PARK, IT ROLLED BACKWARDS ON ITS OWN AND STRUCK ANOTHER VEHICLE. THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT AT THE TIME OF THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED...

Apr 9, 2019 Exterior Lighting

HID HEADLIGHTS KEEP FILLING WITH CONDENSATION AND BURNING OUT. DEALER WANTS OVER $1800 TO FIX...FOR HEADLIGHTS!

Apr 8, 2019 Exterior Lighting 90,000 mi

DRIVERS SIDE HEADLIGHT CONTAINS MOISTURE WHICH SHORTS OUT THE BALLAST AND IGNITOR AND BLOWS THE HID HEADLIGHT. THERE IS NOT A PROPER SEAL ON HEADLIGHT AND CADILLAC KNOWS THIS.THEY HAVE BEEN RECALLED IN FLORIDA, CALIFORNIA! IN WISCONSIN THE SAME ISSUE WITH MOISTURE. I HAVE REPLACED BOTH SIDES 7 TIMES...

Apr 8, 2019 Exterior Lighting 90,000 mi

DRIVERS SIDE HEADLIGHT CONTAINS MOISTURE WHICH SHORTS OUT THE BALLAST AND IGNITOR AND BLOWS THE HID HEADLIGHT. THERE IS NOT A PROPER SEAL ON HEADLIGHT AND CADILLAC KNOWS THIS.THEY HAVE BEEN RECALLED IN FLORIDA, CALIFORNIA! IN WISCONSIN THE SAME ISSUE WITH MOISTURE. I HAVE REPLACED BOTH SIDES 7 TIMES...

Apr 5, 2019 Exterior Lighting 110,000 mi

BOUGHT THE 2011 SRX IN 2018. IMMEDIATELY HAD TO HAVE THE ENTIRE PASSENGER SIDE HEADLIGHT ASSEMBLY REPLACED BECAUSE OF MOISTURE INTRUSION. NOW 6 MONTHS LATER THE SAME PROBLEM HAS APPEARED IN THE DRIVERS SIDE HEADLIGHT. VISIBILITY AT NIGHT IS BADLY COMPROMISED. REPAIR IS VERY COSTLY.

Apr 5, 2019 Exterior Lighting 110,000 mi

BOUGHT THE 2011 SRX IN 2018. IMMEDIATELY HAD TO HAVE THE ENTIRE PASSENGER SIDE HEADLIGHT ASSEMBLY REPLACED BECAUSE OF MOISTURE INTRUSION. NOW 6 MONTHS LATER THE SAME PROBLEM HAS APPEARED IN THE DRIVERS SIDE HEADLIGHT. VISIBILITY AT NIGHT IS BADLY COMPROMISED. REPAIR IS VERY COSTLY.

Apr 1, 2019 Unknown Or Other

THE HATCH BACK DOOR WILL OPEN WHEN YOU EXIT OR ENTER THE VECHILE ON ITS ON, SITTING STILL

Apr 1, 2019 Air Bags Crash 130,000 mi

I WAS INVOLVED IN AN ACCIDENT, I RAN INTO A VEHICLE THE DAMAGE WAS TO THE FRONT OF THE CAR . THE AIRBAGS DIDNT DEPLOY OR THE SENSORS OF THE FRONT OF MY CAR DID NOT GO OFF EITHER.

Apr 1, 2019 Unknown Or Other Crash 130,000 mi

I WAS INVOLVED IN AN ACCIDENT, I RAN INTO A VEHICLE THE DAMAGE WAS TO THE FRONT OF THE CAR . THE AIRBAGS DIDNT DEPLOY OR THE SENSORS OF THE FRONT OF MY CAR DID NOT GO OFF EITHER.

Apr 1, 2019 Unknown Or Other

THE HATCH BACK DOOR WILL OPEN WHEN YOU EXIT OR ENTER THE VECHILE ON ITS ON, SITTING STILL

Apr 1, 2019 Air Bags Crash 130,000 mi

I WAS INVOLVED IN AN ACCIDENT, I RAN INTO A VEHICLE THE DAMAGE WAS TO THE FRONT OF THE CAR . THE AIRBAGS DIDNT DEPLOY OR THE SENSORS OF THE FRONT OF MY CAR DID NOT GO OFF EITHER.

Apr 1, 2019 Unknown Or Other Crash 130,000 mi

I WAS INVOLVED IN AN ACCIDENT, I RAN INTO A VEHICLE THE DAMAGE WAS TO THE FRONT OF THE CAR . THE AIRBAGS DIDNT DEPLOY OR THE SENSORS OF THE FRONT OF MY CAR DID NOT GO OFF EITHER.

Mar 27, 2019 Exterior Lighting 90,000 mi

TAKATA RECALL THE HIGH AND LOW BEAM HEADLIGHTS ARE SO DIM AT NIGHT DRIVING. IT'S VERY DANGEROUS BECAUSE YOU CAN HARDLY TO HALF CAR LENGTH IN FROM OF YOU

Mar 27, 2019 Exterior Lighting 90,000 mi

TAKATA RECALL THE HIGH AND LOW BEAM HEADLIGHTS ARE SO DIM AT NIGHT DRIVING. IT'S VERY DANGEROUS BECAUSE YOU CAN HARDLY TO HALF CAR LENGTH IN FROM OF YOU

Mar 25, 2019 Exterior Lighting

LOW BEAM DOES NOT PRODUCE ENOUGH LIGHT TO SAFELY DRIVE AT NIGHT. HIGH BEAMS ARE FINE. HAVE REPLACED BULB BUT DOES NOT WORK. VERY DANGEROUS DRIVING AT NIGHT

Mar 25, 2019 Exterior Lighting

LOW BEAM DOES NOT PRODUCE ENOUGH LIGHT TO SAFELY DRIVE AT NIGHT. HIGH BEAMS ARE FINE. HAVE REPLACED BULB BUT DOES NOT WORK. VERY DANGEROUS DRIVING AT NIGHT

Mar 20, 2019 Exterior Lighting 126,000 mi

HEADLIGHTS WILL TURN OFF SPORADICALLY WHILE DRIVING. IF MANUALLY TURNING LIGHTS OFF THEN BACK ON, HEADLIGHT WILL WORK AGAIN.

Mar 20, 2019 Exterior Lighting 126,000 mi

HEADLIGHTS WILL TURN OFF SPORADICALLY WHILE DRIVING. IF MANUALLY TURNING LIGHTS OFF THEN BACK ON, HEADLIGHT WILL WORK AGAIN.

Mar 18, 2019 Engine

I HAVE HAD AN ISSUE WITH THE TIMING CHAIN TWICE ON THIS VEHICLE. THE FIRST INSTANCE WAS IN SEPT. 2017 WHEN THE VEHICLE HAD 84K MILES. GM ASSISTED WITH THE COST OF THE REPAIR. LESS THAN 20K MILES LATER AND A YEAR LATER, THE SAME PROBLEM HAS OCCURRED. THE DEALERSHIP LET ME KNOW THIS WAS A 'KNOWN FACTO...

Mar 18, 2019 Engine

I HAVE HAD AN ISSUE WITH THE TIMING CHAIN TWICE ON THIS VEHICLE. THE FIRST INSTANCE WAS IN SEPT. 2017 WHEN THE VEHICLE HAD 84K MILES. GM ASSISTED WITH THE COST OF THE REPAIR. LESS THAN 20K MILES LATER AND A YEAR LATER, THE SAME PROBLEM HAS OCCURRED. THE DEALERSHIP LET ME KNOW THIS WAS A 'KNOWN FACTO...

Mar 7, 2019 Exterior Lighting 50,000 mi

MY HEADLIGHTS ARE DIM AND HAVE MOISTURE IN THEM. THE VEHICLE IS UNSAFE TO DRIVE AT NIGHT I CANNOT SEE AT ALL USING MY VEHICLE WHEN IT'S DARK.

Mar 7, 2019 Exterior Lighting 50,000 mi

MY HEADLIGHTS ARE DIM AND HAVE MOISTURE IN THEM. THE VEHICLE IS UNSAFE TO DRIVE AT NIGHT I CANNOT SEE AT ALL USING MY VEHICLE WHEN IT'S DARK.

Mar 5, 2019 Exterior Lighting

MOISTURE IN HEADLIGHT ASSEMBLIES DUE TO SEAL FAILURE

Mar 5, 2019 Exterior Lighting

MOISTURE IN HEADLIGHT ASSEMBLIES DUE TO SEAL FAILURE

Feb 28, 2019 Exterior Lighting

THE LOW BEAM HEADLIGHTS ARE TO DIM FOR NIGHT DRIVING. I DON'T FEEL SAFE DRIVING AT NIGHT, IT'S DIFFICULT TO SEE THE ROAD. *TR

Feb 28, 2019 Exterior Lighting

THE LOW BEAM HEADLIGHTS ARE TO DIM FOR NIGHT DRIVING. I DON'T FEEL SAFE DRIVING AT NIGHT, IT'S DIFFICULT TO SEE THE ROAD. *TR

Feb 27, 2019 Exterior Lighting 100,000 mi

THE LOW BEAM LIGHT VISIBILITY HAS PROGRESSIVELY DETERIORATED TO THE POINT WHERE PASSENGERS HAVE COMMENTED THAT I'D FORGOTTEN TO TURN ON MY HEADLIGHTS. THERE IS MOISTURE IN THE LIGHT HOUSING. WE'VE TRIED TO REPLACE THE BULBS WITH LED BULBS BUT VISIBILITY DIDN'T IMPROVE. WE'VE OBSERVED MOISTURE ACCUMU...

Feb 27, 2019 Exterior Lighting 100,000 mi

THE LOW BEAM LIGHT VISIBILITY HAS PROGRESSIVELY DETERIORATED TO THE POINT WHERE PASSENGERS HAVE COMMENTED THAT I'D FORGOTTEN TO TURN ON MY HEADLIGHTS. THERE IS MOISTURE IN THE LIGHT HOUSING. WE'VE TRIED TO REPLACE THE BULBS WITH LED BULBS BUT VISIBILITY DIDN'T IMPROVE. WE'VE OBSERVED MOISTURE ACCUMU...

Feb 25, 2019 Power Train 76,973 mi

FRONT STRUTS MAKING BOUNCING NOISE. ON INSTRUMENT PANEL IT STATES SERVICE REAR AXLE. I TOOK MY CAR INTO ELCO CADILLAC THEY TOLD ME I SHOULD REPLACE STRUTS EVERY 60-70,000 MILES ?????????? ASLO THE SERVICE REAR AXLE THEY CLAIMED WAS THE SENSOR SHORTING OUT. SO THEY REPLACED REAR DIFFERENTIAL CLU...

Feb 25, 2019 Suspension 76,973 mi

FRONT STRUTS MAKING BOUNCING NOISE. ON INSTRUMENT PANEL IT STATES SERVICE REAR AXLE. I TOOK MY CAR INTO ELCO CADILLAC THEY TOLD ME I SHOULD REPLACE STRUTS EVERY 60-70,000 MILES ?????????? ASLO THE SERVICE REAR AXLE THEY CLAIMED WAS THE SENSOR SHORTING OUT. SO THEY REPLACED REAR DIFFERENTIAL CLU...

Feb 25, 2019 Power Train 76,973 mi

FRONT STRUTS MAKING BOUNCING NOISE. ON INSTRUMENT PANEL IT STATES SERVICE REAR AXLE. I TOOK MY CAR INTO ELCO CADILLAC THEY TOLD ME I SHOULD REPLACE STRUTS EVERY 60-70,000 MILES ?????????? ASLO THE SERVICE REAR AXLE THEY CLAIMED WAS THE SENSOR SHORTING OUT. SO THEY REPLACED REAR DIFFERENTIAL CLU...

Feb 25, 2019 Suspension 76,973 mi

FRONT STRUTS MAKING BOUNCING NOISE. ON INSTRUMENT PANEL IT STATES SERVICE REAR AXLE. I TOOK MY CAR INTO ELCO CADILLAC THEY TOLD ME I SHOULD REPLACE STRUTS EVERY 60-70,000 MILES ?????????? ASLO THE SERVICE REAR AXLE THEY CLAIMED WAS THE SENSOR SHORTING OUT. SO THEY REPLACED REAR DIFFERENTIAL CLU...

Feb 21, 2019 Exterior Lighting 114,500 mi

LOW BEAMS SUCK

Feb 21, 2019 Exterior Lighting 114,500 mi

LOW BEAMS SUCK

Feb 19, 2019 Exterior Lighting 67,058 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY DIM, WHICH MADE IT DIFFICULT FOR THE CONTACT TO SEE THE ROAD AT NIGHT. THE VEHICLE WAS TAKEN TO SHEEHAN CADILLAC (5101 N FEDERAL HWY, POMPANO BEACH, FL 33064) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASS...

Feb 19, 2019 Exterior Lighting 94,000 mi

LIGHTS DIM ALMOST CAUSE ME TO CRASH. NOW ONE NOT WORKING SEEMS LIKE A LOT OF ISSUES WITH THIS VEHICLE. IS IT TO GET THE NEARLY $500 REPAIR COST? FIX THE PROBLEM THOUSANDS COMPLAINING, IT'S AN OBVIOUS FLAW. NOT FAIR . THIS IS VERY DANGEROUS WILL THIS ONLY BE FIXED AFTER A TRAGEDY?

Feb 19, 2019 Exterior Lighting 67,058 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY DIM, WHICH MADE IT DIFFICULT FOR THE CONTACT TO SEE THE ROAD AT NIGHT. THE VEHICLE WAS TAKEN TO SHEEHAN CADILLAC (5101 N FEDERAL HWY, POMPANO BEACH, FL 33064) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASS...

Feb 19, 2019 Exterior Lighting 94,000 mi

LIGHTS DIM ALMOST CAUSE ME TO CRASH. NOW ONE NOT WORKING SEEMS LIKE A LOT OF ISSUES WITH THIS VEHICLE. IS IT TO GET THE NEARLY $500 REPAIR COST? FIX THE PROBLEM THOUSANDS COMPLAINING, IT'S AN OBVIOUS FLAW. NOT FAIR . THIS IS VERY DANGEROUS WILL THIS ONLY BE FIXED AFTER A TRAGEDY?

Feb 18, 2019 Exterior Lighting 77,000 mi

HEADLIGHTS FILL UP WITH CONDENSATION AND PREVENT DRIVING AT NIGHT OR WEATHER WITH DECREASED VISIBILITY BECAUSE THEY DON'T WORK.

Feb 18, 2019 Exterior Lighting 77,000 mi

HEADLIGHTS FILL UP WITH CONDENSATION AND PREVENT DRIVING AT NIGHT OR WEATHER WITH DECREASED VISIBILITY BECAUSE THEY DON'T WORK.

Feb 17, 2019 Exterior Lighting 50,000 mi

VEHICLE HEADLIGHTS DIM

Feb 17, 2019 Exterior Lighting 50,000 mi

VEHICLE HEADLIGHTS DIM

Feb 12, 2019 Exterior Lighting 82,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS RETAINED RAIN WATER AND FAILED TO ILLUMINATE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO DUTTON CADILLAC OF RIVERSIDE (LOCATED AT 8201 AUTO DR, #101, RIVERSIDE, CA 92504), (951) 842-2566), BUT WAS NOT DIAGNOSED OR ...

Feb 12, 2019 Exterior Lighting 82,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS RETAINED RAIN WATER AND FAILED TO ILLUMINATE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO DUTTON CADILLAC OF RIVERSIDE (LOCATED AT 8201 AUTO DR, #101, RIVERSIDE, CA 92504), (951) 842-2566), BUT WAS NOT DIAGNOSED OR ...

Feb 8, 2019 Structure 76,000 mi

THIS CAR HAS A FAILURE IN THE ORINGS AROUND THE HEADLIGHTS CAUSING THEM TO FILL WITH WATER AND MAKE VISIBILITY LOW. THERE IS ALSO A FAILURE IN THE BACKUP CAMERA IT SEEMS ALMOST ALL OWNERS HAVE TO REPLACE IT AFTER ONLY A FEW YEARS. THERE IS ALSO A FAILURE IN THE STABILITY SENSOR FROM THE WHEEL BEARIN...

Feb 8, 2019 Wheels 76,000 mi

THIS CAR HAS A FAILURE IN THE ORINGS AROUND THE HEADLIGHTS CAUSING THEM TO FILL WITH WATER AND MAKE VISIBILITY LOW. THERE IS ALSO A FAILURE IN THE BACKUP CAMERA IT SEEMS ALMOST ALL OWNERS HAVE TO REPLACE IT AFTER ONLY A FEW YEARS. THERE IS ALSO A FAILURE IN THE STABILITY SENSOR FROM THE WHEEL BEARIN...

Feb 8, 2019 Structure 76,000 mi

THIS CAR HAS A FAILURE IN THE ORINGS AROUND THE HEADLIGHTS CAUSING THEM TO FILL WITH WATER AND MAKE VISIBILITY LOW. THERE IS ALSO A FAILURE IN THE BACKUP CAMERA IT SEEMS ALMOST ALL OWNERS HAVE TO REPLACE IT AFTER ONLY A FEW YEARS. THERE IS ALSO A FAILURE IN THE STABILITY SENSOR FROM THE WHEEL BEARIN...

Feb 8, 2019 Wheels 76,000 mi

THIS CAR HAS A FAILURE IN THE ORINGS AROUND THE HEADLIGHTS CAUSING THEM TO FILL WITH WATER AND MAKE VISIBILITY LOW. THERE IS ALSO A FAILURE IN THE BACKUP CAMERA IT SEEMS ALMOST ALL OWNERS HAVE TO REPLACE IT AFTER ONLY A FEW YEARS. THERE IS ALSO A FAILURE IN THE STABILITY SENSOR FROM THE WHEEL BEARIN...

Feb 7, 2019 Exterior Lighting 110,000 mi

THE HEADLIGHT ON THIS CAR WILL NOT WORK PROPERLY. HAVE HAD BULBS REPLACED TWICE. DEALERSHIP STATE SEALS ARE BAD AND NEED REPLACED. CHARGING OVER 2000.00 FOR THIS. THERE IS WATER INSIDE BOTH HEADLIGHTS. THE BRIGHT LIGHTS WILL WORK, BUT NOT THE REGULAR LIGHTS. WHAT RECOURSE DO WE HAVE?

Feb 7, 2019 Exterior Lighting 110,000 mi

THE HEADLIGHT ON THIS CAR WILL NOT WORK PROPERLY. HAVE HAD BULBS REPLACED TWICE. DEALERSHIP STATE SEALS ARE BAD AND NEED REPLACED. CHARGING OVER 2000.00 FOR THIS. THERE IS WATER INSIDE BOTH HEADLIGHTS. THE BRIGHT LIGHTS WILL WORK, BUT NOT THE REGULAR LIGHTS. WHAT RECOURSE DO WE HAVE?

Feb 1, 2019 Power Train 52,000 mi

THE REAR DIFFERENTIAL HAS FAILED. THE WARNING LIGHT CAME ON, SO I TOOK MY CAR IN TO BE CHECKED. THE PART HAS BEEN ON BACK ORDER FOR 3 WEEKS AND I AM NOW BEING TOLD IT WILL BE 2+ MORE WEEKS BEFORE I WILL HEAR ANYTHING, ALONG WITH ALL OTHER GM CUSTOMERS IN THE COUNTRY THAT ARE WAITING FOR THIS PART. ...

Feb 1, 2019 Power Train 52,000 mi

THE REAR DIFFERENTIAL HAS FAILED. THE WARNING LIGHT CAME ON, SO I TOOK MY CAR IN TO BE CHECKED. THE PART HAS BEEN ON BACK ORDER FOR 3 WEEKS AND I AM NOW BEING TOLD IT WILL BE 2+ MORE WEEKS BEFORE I WILL HEAR ANYTHING, ALONG WITH ALL OTHER GM CUSTOMERS IN THE COUNTRY THAT ARE WAITING FOR THIS PART. ...

Jan 31, 2019 Exterior Lighting 49,000 mi

HEADLIGHT ASSEMBLY ON DRIVER SIDE IS FAULTY, REPLACEMENTS FROM GM ARE NOT GUARANTEED. AFTER REPLACING NUMEROUS BULBS AT OWNER EXPENSE, BULB WILL DIM, OR BURN OUT LEAVING DRIVER IN A DANGEROUS SITUATION AT NIGHT.

Jan 31, 2019 Exterior Lighting 90,000 mi

WHEN DRIVING AT NIGHT WITH LIGHTS ON DIM YOU CAN BARELY SEE ANYTHING. IN ORDER TO BE ABLE TO SEE ANYTHING LIGHTS MUST BE ON BRIGHT, IF MEETING ANOTHER DRIVER THIS MAKES FOR A POSSIBLE HOSTILE INTERACTION AS THE APPROACHING DRIVER IS BLINDED BY THE BRIGHTNESS OF LIGHTS. I TOOK MY CAR TO SHOP ONLY TO ...

Jan 31, 2019 Exterior Lighting 49,000 mi

HEADLIGHT ASSEMBLY ON DRIVER SIDE IS FAULTY, REPLACEMENTS FROM GM ARE NOT GUARANTEED. AFTER REPLACING NUMEROUS BULBS AT OWNER EXPENSE, BULB WILL DIM, OR BURN OUT LEAVING DRIVER IN A DANGEROUS SITUATION AT NIGHT.

Jan 31, 2019 Exterior Lighting 90,000 mi

WHEN DRIVING AT NIGHT WITH LIGHTS ON DIM YOU CAN BARELY SEE ANYTHING. IN ORDER TO BE ABLE TO SEE ANYTHING LIGHTS MUST BE ON BRIGHT, IF MEETING ANOTHER DRIVER THIS MAKES FOR A POSSIBLE HOSTILE INTERACTION AS THE APPROACHING DRIVER IS BLINDED BY THE BRIGHTNESS OF LIGHTS. I TOOK MY CAR TO SHOP ONLY TO ...

Jan 24, 2019 Exterior Lighting 118,000 mi

MY HEADLIGHT ASSEMBLY HOLDS CONDENSATION AND MY LIGHTS ARE DIM. OCCURRED DRIVING AT NIGHT.

Jan 24, 2019 Exterior Lighting 118,000 mi

MY HEADLIGHT ASSEMBLY HOLDS CONDENSATION AND MY LIGHTS ARE DIM. OCCURRED DRIVING AT NIGHT.

Jan 14, 2019 Exterior Lighting

HEADLIGHTS GO DIM TO ALMOST ALL THE WAY OFF HAVE CHANGED BULBS TWICE, AFTER A COUPLE OF WEEKS LIGHTS GO DIM AGAIN

Jan 14, 2019 Exterior Lighting

HEADLIGHTS GO DIM TO ALMOST ALL THE WAY OFF HAVE CHANGED BULBS TWICE, AFTER A COUPLE OF WEEKS LIGHTS GO DIM AGAIN

Jan 12, 2019 Exterior Lighting

HEADLIGHTS VERY DIM, NOT SAFE AT NIGHT, SCARED TO DRIVE.

Jan 12, 2019 Exterior Lighting

HEADLIGHTS VERY DIM, NOT SAFE AT NIGHT, SCARED TO DRIVE.

Jan 9, 2019 Exterior Lighting

MOISTER COMPLETELY FILLED PASSENGER HEADLIGHT ASSEMBLY SO IT FAILED STATE INSPECTION.

Jan 9, 2019 Exterior Lighting

MOISTER COMPLETELY FILLED PASSENGER HEADLIGHT ASSEMBLY SO IT FAILED STATE INSPECTION.

Jan 2, 2019 Electrical System 70,000 mi

LOW BEAM HEADLIGHTS ARE VERY DIM AND DANGEROUS TO DRIVE AT NIGHT. SUNROOF LEAKS WATER, THIRD BRAKE LIGHT OUT AND BACK UP CAMERA STOP WORKING.

Jan 2, 2019 Exterior Lighting 70,000 mi

LOW BEAM HEADLIGHTS ARE VERY DIM AND DANGEROUS TO DRIVE AT NIGHT. SUNROOF LEAKS WATER, THIRD BRAKE LIGHT OUT AND BACK UP CAMERA STOP WORKING.

Jan 2, 2019 Electrical System 70,000 mi

LOW BEAM HEADLIGHTS ARE VERY DIM AND DANGEROUS TO DRIVE AT NIGHT. SUNROOF LEAKS WATER, THIRD BRAKE LIGHT OUT AND BACK UP CAMERA STOP WORKING.

Jan 2, 2019 Exterior Lighting 70,000 mi

LOW BEAM HEADLIGHTS ARE VERY DIM AND DANGEROUS TO DRIVE AT NIGHT. SUNROOF LEAKS WATER, THIRD BRAKE LIGHT OUT AND BACK UP CAMERA STOP WORKING.

Dec 30, 2018 Unknown Or Other 89,500 mi

MY LIFTGATE BECAME INOPERABLE. IT WAS WORKING FINE SINCE I'VE HAD THE VEHICLE. THEN WE HAD A BAD STORM AND FOR SOME REASON WATER GOT THRU THE LIFTGATE SOMEHOW AND NOW HAS STANDING WATER IN THE WELL UNDER THE STORAGE ARA, AS WELL AS, IN THE STORAGE COMPARTMENT ON THE SIDE. THIS WATER HAS NOW CAUSED M...

Dec 30, 2018 Unknown Or Other 89,500 mi

MY LIFTGATE BECAME INOPERABLE. IT WAS WORKING FINE SINCE I'VE HAD THE VEHICLE. THEN WE HAD A BAD STORM AND FOR SOME REASON WATER GOT THRU THE LIFTGATE SOMEHOW AND NOW HAS STANDING WATER IN THE WELL UNDER THE STORAGE ARA, AS WELL AS, IN THE STORAGE COMPARTMENT ON THE SIDE. THIS WATER HAS NOW CAUSED M...

Dec 26, 2018 Exterior Lighting 44,000 mi

BOTH HEADLIGHTS HAVE MOISTURE AND RIGHT HEADLIGHT FAILED WHILE DRIVING. GM IS WELL AWARE OF THIS DEFECT. THE LIGHT FAILING WHILE DRIVING IS A SAFETY ISSUE. GM WILL REPLACE LIGHT FOR 1400.00 DOLLARS, BUT THE REPLACEMENT HAS THE SAME DEFECT. THEY NEED TO BE RECALLED AND FIXED.

Dec 26, 2018 Exterior Lighting 44,000 mi

BOTH HEADLIGHTS HAVE MOISTURE AND RIGHT HEADLIGHT FAILED WHILE DRIVING. GM IS WELL AWARE OF THIS DEFECT. THE LIGHT FAILING WHILE DRIVING IS A SAFETY ISSUE. GM WILL REPLACE LIGHT FOR 1400.00 DOLLARS, BUT THE REPLACEMENT HAS THE SAME DEFECT. THEY NEED TO BE RECALLED AND FIXED.

Dec 25, 2018 Exterior Lighting 9 mi

HEADLIGHTS VERY LOW. CAN'T SEE ROAD AT NIGHT . ON COMING VECHICLES HONK THEIR HORN AT YOU CAUSE THEY THINK YOUR LIGHTS ARE OFF. HAVE TO DRIVE ON HIGH BEAMS. KEEP HAVING TO REPLACE BULBS.

Dec 25, 2018 Exterior Lighting 9 mi

HEADLIGHTS VERY LOW. CAN'T SEE ROAD AT NIGHT . ON COMING VECHICLES HONK THEIR HORN AT YOU CAUSE THEY THINK YOUR LIGHTS ARE OFF. HAVE TO DRIVE ON HIGH BEAMS. KEEP HAVING TO REPLACE BULBS.

Dec 21, 2018 Exterior Lighting 56,000 mi

THE LOW BEAM HEADLIGHTS ARE EXTREMELY DIM, UNABLE TO DRIVE SAFELY AT NIGHT AT ALL. I HAVE REPLACED THE BULBS, BUT THERE IS NOT ENOUGH POWER GOING TO THE HEADLIGHTS. I THINK THIS IS DUE TO FAULTY HEADLIGHTS THAT ALLOW MOISTURE TO GET IN AND HAVE DAMAGED THE LIGHTING HOUSING.

Dec 21, 2018 Exterior Lighting 56,000 mi

THE LOW BEAM HEADLIGHTS ARE EXTREMELY DIM, UNABLE TO DRIVE SAFELY AT NIGHT AT ALL. I HAVE REPLACED THE BULBS, BUT THERE IS NOT ENOUGH POWER GOING TO THE HEADLIGHTS. I THINK THIS IS DUE TO FAULTY HEADLIGHTS THAT ALLOW MOISTURE TO GET IN AND HAVE DAMAGED THE LIGHTING HOUSING.

Dec 18, 2018 Exterior Lighting 126,878 mi

MOISTER COMPLETELY FILLED BOTH HEADLIGHT ASSEMBLIES AND THE LEFT HEADLIGHT DOESN'T ALUMINATE NOW. THIS IS A SAFTY HAZARD.

Dec 18, 2018 Exterior Lighting 126,878 mi

MOISTER COMPLETELY FILLED BOTH HEADLIGHT ASSEMBLIES AND THE LEFT HEADLIGHT DOESN'T ALUMINATE NOW. THIS IS A SAFTY HAZARD.

Dec 16, 2018 Exterior Lighting 64,000 mi

THE LEFT AND RIGHT HEADLIGHT ASSEMBLIES RETAIN MOISTURE OR CONDENSATION THEN THE LIGHTS FAIL TO COME ON FOR NIGHT TIME OPERATION CAUSING LOCAL LAW ENFORCEMENT TO PULL ME OVER.

Dec 16, 2018 Exterior Lighting 64,000 mi

THE LEFT AND RIGHT HEADLIGHT ASSEMBLIES RETAIN MOISTURE OR CONDENSATION THEN THE LIGHTS FAIL TO COME ON FOR NIGHT TIME OPERATION CAUSING LOCAL LAW ENFORCEMENT TO PULL ME OVER.

Dec 7, 2018 Exterior Lighting 88,600 mi

AFTER A RAINY DAY, I GOT INTO MY 2011 CADILLAC SRX TO HEAD HOME FROM WORK. I WAS DRIVING DOWN THE ROAD WHEN BOTH HEADLIGHTS WENT OUT. II WAS LUCKY THAT I DID NOT WRECK OR SOMEONE DIDN'T HIT ME!!! I HAD THIS DIAGNOSED AT A CERTIFIED CADILLAC DEALERSHIP AND THE PROBLEM IS FAULTY SEALS ON THE LIGHT ASS...

Dec 7, 2018 Exterior Lighting 88,600 mi

AFTER A RAINY DAY, I GOT INTO MY 2011 CADILLAC SRX TO HEAD HOME FROM WORK. I WAS DRIVING DOWN THE ROAD WHEN BOTH HEADLIGHTS WENT OUT. II WAS LUCKY THAT I DID NOT WRECK OR SOMEONE DIDN'T HIT ME!!! I HAD THIS DIAGNOSED AT A CERTIFIED CADILLAC DEALERSHIP AND THE PROBLEM IS FAULTY SEALS ON THE LIGHT ASS...

Dec 6, 2018 Exterior Lighting 100,000 mi

MY HEADLIGHTS ARE FULL OF CONDENSATION. THE LIGHTS ARE NOW SO DIM THAT I CAN ONLY DRIVE AT NIGHT USING THE BRIGHTS. SO INCREDIBLY DANGEROUS..ESTIMATE TO REPAIR IS $1500.00

Dec 6, 2018 Exterior Lighting

IN AUGUST 2018, I PURCHASED THIS 2011 CADILLAC SRX. AFTER DIVING THE VEHICLE AT NIGHT I NOTICED HOW DIM THE LOW BEAM HEADLIGHTS ARE. IT IS EXTREMELY DIFFICULT TO SEE ON UNLIT ROADS AND VERY DANGEROUS AS OTHER DRIVERS HAVE A DIFFICULT TIME SEEING ME AS WELL. I RESORTED TO USING MY HI-BEAMS. AFTE...

Dec 6, 2018 Exterior Lighting 100,000 mi

MY HEADLIGHTS ARE FULL OF CONDENSATION. THE LIGHTS ARE NOW SO DIM THAT I CAN ONLY DRIVE AT NIGHT USING THE BRIGHTS. SO INCREDIBLY DANGEROUS..ESTIMATE TO REPAIR IS $1500.00

Dec 6, 2018 Exterior Lighting

IN AUGUST 2018, I PURCHASED THIS 2011 CADILLAC SRX. AFTER DIVING THE VEHICLE AT NIGHT I NOTICED HOW DIM THE LOW BEAM HEADLIGHTS ARE. IT IS EXTREMELY DIFFICULT TO SEE ON UNLIT ROADS AND VERY DANGEROUS AS OTHER DRIVERS HAVE A DIFFICULT TIME SEEING ME AS WELL. I RESORTED TO USING MY HI-BEAMS. AFTE...

Dec 3, 2018 Exterior Lighting

THE HEADLIGHT ASSEMBLY SEAL IS VERY WEAK AND SHORTS OUT THE ENTIRE HEADLIGHT. ITS $1500+ TO REPLACE AND IT APPEARS THAT GM IS JUST GOING TO IGNORE THIS PROBLEM. MY CAR THAT I AM STILL PAYING FOR HAS TO STAY PARKED BECAUSE I CANT AFFORD TO FIX THIS HEADLIGHT.

Dec 3, 2018 Exterior Lighting

THE HEADLIGHT ASSEMBLY SEAL IS VERY WEAK AND SHORTS OUT THE ENTIRE HEADLIGHT. ITS $1500+ TO REPLACE AND IT APPEARS THAT GM IS JUST GOING TO IGNORE THIS PROBLEM. MY CAR THAT I AM STILL PAYING FOR HAS TO STAY PARKED BECAUSE I CANT AFFORD TO FIX THIS HEADLIGHT.

Dec 1, 2018 Visibility/wiper 120,000 mi

LOW BEAM HEADLIGHTS, ILLUMINATE AT DANGEROUSLY LOW LEVELS. IT MAKES IT VERY HARD TO DRIVE AT NIGHT MAKING VERY DANGEROUS DRIVING CONDITIONS. TO SEE AT NIGHT, I OFTEN HAVE TO DRIVE WITH MY HIGH BEAMS ON, WHICH IS VERY DANGEROUS FOR ONCOMING TRAFFIC.

Dec 1, 2018 Exterior Lighting 120,000 mi

LOW BEAM HEADLIGHTS, ILLUMINATE AT DANGEROUSLY LOW LEVELS. IT MAKES IT VERY HARD TO DRIVE AT NIGHT MAKING VERY DANGEROUS DRIVING CONDITIONS. TO SEE AT NIGHT, I OFTEN HAVE TO DRIVE WITH MY HIGH BEAMS ON, WHICH IS VERY DANGEROUS FOR ONCOMING TRAFFIC.

Dec 1, 2018 Visibility/wiper 120,000 mi

LOW BEAM HEADLIGHTS, ILLUMINATE AT DANGEROUSLY LOW LEVELS. IT MAKES IT VERY HARD TO DRIVE AT NIGHT MAKING VERY DANGEROUS DRIVING CONDITIONS. TO SEE AT NIGHT, I OFTEN HAVE TO DRIVE WITH MY HIGH BEAMS ON, WHICH IS VERY DANGEROUS FOR ONCOMING TRAFFIC.

Dec 1, 2018 Exterior Lighting 120,000 mi

LOW BEAM HEADLIGHTS, ILLUMINATE AT DANGEROUSLY LOW LEVELS. IT MAKES IT VERY HARD TO DRIVE AT NIGHT MAKING VERY DANGEROUS DRIVING CONDITIONS. TO SEE AT NIGHT, I OFTEN HAVE TO DRIVE WITH MY HIGH BEAMS ON, WHICH IS VERY DANGEROUS FOR ONCOMING TRAFFIC.

Nov 30, 2018 Exterior Lighting 108,000 mi

THE HEADLIGHTS ARE VERY DIM, AFTER REPLACING BOTH BULBS. THE HEADLIGHTS ARE ACCUMULATING MOISTURE AND NOW HAVE WENT COMPLETELY OUT. THIS IS A PROBLEM WELL KNOWN WITH THIS VEHICLE

Nov 30, 2018 Exterior Lighting 108,000 mi

THE HEADLIGHTS ARE VERY DIM, AFTER REPLACING BOTH BULBS. THE HEADLIGHTS ARE ACCUMULATING MOISTURE AND NOW HAVE WENT COMPLETELY OUT. THIS IS A PROBLEM WELL KNOWN WITH THIS VEHICLE

Nov 29, 2018 Unknown Or Other 90,000 mi

THIS IS A PROBLEM ON ALL SRX 2011 MODELS. WHEN RAINING, WATER DRAINS INTO THE SPARE TIRE COMPARTMENT AND SHORTS THE MOTOR THAT OPENS THE LIFT GATE. THIS HAPPENS ON A BRAND NEW CAR, IN OTHER WORDS, THIS IS NOT A RESULT OF POOR MAINTENANCE OR A REPAIR THAT IS NEEDED. SO, IF ONE GETS A FLAT TIRE, IN...

Nov 29, 2018 Unknown Or Other 90,000 mi

THIS IS A PROBLEM ON ALL SRX 2011 MODELS. WHEN RAINING, WATER DRAINS INTO THE SPARE TIRE COMPARTMENT AND SHORTS THE MOTOR THAT OPENS THE LIFT GATE. THIS HAPPENS ON A BRAND NEW CAR, IN OTHER WORDS, THIS IS NOT A RESULT OF POOR MAINTENANCE OR A REPAIR THAT IS NEEDED. SO, IF ONE GETS A FLAT TIRE, IN...

Nov 27, 2018 Exterior Lighting

BOTH HEADLIGHTS ARE DIM EVEN AFTER PUTTING NEW HEADLIGHT BULBS IN. ONE HEADLIGHT HAS ALSO ACCUMULATED MOISTURE FROM THE WEATHER WHICH HAS CAUSED A YELLOW TINT WHICH ALSO DIMS THE LIGHTING. I HAVE TO USE MY HIGH BEAMS TO SEE TURNS WHICH IS DANGEROUS FOR ME AND OTHER DRIVERS. THE FACT THAT I PUT NEW B...

Nov 27, 2018 Exterior Lighting

BOTH HEADLIGHTS ARE DIM EVEN AFTER PUTTING NEW HEADLIGHT BULBS IN. ONE HEADLIGHT HAS ALSO ACCUMULATED MOISTURE FROM THE WEATHER WHICH HAS CAUSED A YELLOW TINT WHICH ALSO DIMS THE LIGHTING. I HAVE TO USE MY HIGH BEAMS TO SEE TURNS WHICH IS DANGEROUS FOR ME AND OTHER DRIVERS. THE FACT THAT I PUT NEW B...

Nov 26, 2018 Exterior Lighting 120,000 mi

HEADLIGHT ASSEMBLY HAS MOISTURE PROBLEM CAUSING HEADLIGHTS TO FAIL. DRIVING AT NIGHT WITH DIM OR FAILED HEADLIGHTS IS EXTREMELY DANGEROUS AND WILL CAUSE ACCIDENTS AND LIKELY DEATHS. CANNOT SEE ROADWAY, ONCOMING CARS OR PEDESTRIANS DEALERSHIP INDICATED THAT REPLACEMENT PARTS HAVE THE SAME PROBLEM.

Nov 26, 2018 Exterior Lighting 120,000 mi

HEADLIGHT ASSEMBLY HAS MOISTURE PROBLEM CAUSING HEADLIGHTS TO FAIL. DRIVING AT NIGHT WITH DIM OR FAILED HEADLIGHTS IS EXTREMELY DANGEROUS AND WILL CAUSE ACCIDENTS AND LIKELY DEATHS. CANNOT SEE ROADWAY, ONCOMING CARS OR PEDESTRIANS DEALERSHIP INDICATED THAT REPLACEMENT PARTS HAVE THE SAME PROBLEM.

Nov 20, 2018 Exterior Lighting

TAKATA RECALL- MY DRIVERS SIDE HEADLIGHT WENT OUT. I WENT TO HAVE IT FIXED AND THE MECHANIC REPLACED THE BAULLIST. AFTER APPROXIMATELY 10 DAYS THE LIGHT WENT OUT AGAIN. UPON RETURNING TO THE MECHANIC AND SOME INVESTIGATION I FOUND THAT THIS IS AN UNRESOLVED PROBLEM WITH THIS MAKE AND MODEL ...

Nov 20, 2018 Exterior Lighting

TAKATA RECALL- MY DRIVERS SIDE HEADLIGHT WENT OUT. I WENT TO HAVE IT FIXED AND THE MECHANIC REPLACED THE BAULLIST. AFTER APPROXIMATELY 10 DAYS THE LIGHT WENT OUT AGAIN. UPON RETURNING TO THE MECHANIC AND SOME INVESTIGATION I FOUND THAT THIS IS AN UNRESOLVED PROBLEM WITH THIS MAKE AND MODEL ...

Nov 17, 2018 Exterior Lighting 102,000 mi

THE HEADLIGHTS QUIT WORKING WHEN I WAS DRIVING DURING THE EVENING RUSH HOUR. LIGHTS WORKED WHEN I TURNED THE ENGINE OFF THROUGH THE LIGHTING SAFETY DELAY SO I KNOW THE HEADLIGHTS ARE OKAY. THERE IS SO MUCH MOISTURE INSIDE THE HEADLIGHT LENS THAT I'M SURE THIS IS A MOISTURE PROBLEM. THIS CAR IS A...

Nov 17, 2018 Unknown Or Other

RAIN WATER DRAINS IN CAR AFTER EVERY RAIN AND WATER DRAINS INTO THE CAR AFTER GOING THROUGH A CAR WASH. I WENT TO DEALER ABOUT THIS PROBLEM WHILE CAR WAS UNDER WARRANTY. THEY SAID THERE WAS A RECALL FOR THIS PROBLEM AND WHEN I PICKED UP THE CAR THEY SAID THEY FIXED IT. SOON AFTER THAT THE PROBLEM...

Nov 17, 2018 Exterior Lighting 102,000 mi

THE HEADLIGHTS QUIT WORKING WHEN I WAS DRIVING DURING THE EVENING RUSH HOUR. LIGHTS WORKED WHEN I TURNED THE ENGINE OFF THROUGH THE LIGHTING SAFETY DELAY SO I KNOW THE HEADLIGHTS ARE OKAY. THERE IS SO MUCH MOISTURE INSIDE THE HEADLIGHT LENS THAT I'M SURE THIS IS A MOISTURE PROBLEM. THIS CAR IS A...

Nov 17, 2018 Unknown Or Other

RAIN WATER DRAINS IN CAR AFTER EVERY RAIN AND WATER DRAINS INTO THE CAR AFTER GOING THROUGH A CAR WASH. I WENT TO DEALER ABOUT THIS PROBLEM WHILE CAR WAS UNDER WARRANTY. THEY SAID THERE WAS A RECALL FOR THIS PROBLEM AND WHEN I PICKED UP THE CAR THEY SAID THEY FIXED IT. SOON AFTER THAT THE PROBLEM...

Nov 15, 2018 Exterior Lighting 70,000 mi

MY HEADLIGHTS HAVE DEVELOPED A FILM MAKING IT DIFFICULT TO SEE AT NIGHT

Nov 15, 2018 Exterior Lighting 70,000 mi

MY HEADLIGHTS HAVE DEVELOPED A FILM MAKING IT DIFFICULT TO SEE AT NIGHT

Nov 2, 2018 Exterior Lighting 120,000 mi

AM NOW CONSTANTLY DRIVING WITH THE HIGH BEAM LIGHTS ON AS I ALMOST STUCK A SMALL CHILD CROSSING THE STREET WHILE TRICK OR TREATING. THESE HEADLIGHTS ON LOW BEAM ARE A HAZARD!

Nov 2, 2018 Exterior Lighting 120,000 mi

AM NOW CONSTANTLY DRIVING WITH THE HIGH BEAM LIGHTS ON AS I ALMOST STUCK A SMALL CHILD CROSSING THE STREET WHILE TRICK OR TREATING. THESE HEADLIGHTS ON LOW BEAM ARE A HAZARD!

Oct 30, 2018 Visibility/wiper

VISIBILITY WHEN ON MY WAY TO WORK ON THE HIGHWAY AT NIGHT MY LOW BEAMS ARE SO DIM THAT I CAN'T SEE THE ROAD, I HAVE A 2011 SRX, THIS IS HORRIBLE

Oct 30, 2018 Visibility/wiper

VISIBILITY WHEN ON MY WAY TO WORK ON THE HIGHWAY AT NIGHT MY LOW BEAMS ARE SO DIM THAT I CAN'T SEE THE ROAD, I HAVE A 2011 SRX, THIS IS HORRIBLE

Oct 24, 2018 Exterior Lighting 75,000 mi

WHEN DRIVING AT NIGHT MY LOW BEAMS SHINE VERY VERY VERY DIM VERY DANGEROUS TO DRIVE AT NIGHT I LOOKED ONLINE AND OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THE SAME YEAR MAKE AND MODEL

Oct 24, 2018 Exterior Lighting 75,000 mi

WHEN DRIVING AT NIGHT MY LOW BEAMS SHINE VERY VERY VERY DIM VERY DANGEROUS TO DRIVE AT NIGHT I LOOKED ONLINE AND OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THE SAME YEAR MAKE AND MODEL

Oct 23, 2018 Exterior Lighting 64,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 50 MPH AT NIGHT, THE LOW BEAM HEADLAMPS FAILED TO EFFECTIVELY ILLUMINATE THE ROAD. UPON ENGAGING THE HIGH BEAM HEADLAMPS, THE CONTACT NOTICED A SIGNIFICANT DIFFERENCE IN THE QUALITY OF LIGHTING WITHOUT THE HIGH BEAM HEADLAMPS. IN ADDITION, THE ...

Oct 23, 2018 Exterior Lighting

THE HEADLIGHTS ARE SO SOON THEY ARE UNSAFE, IT'S LIKE DRIVING WITHOUT LIGHTS. I TOOK THE CAR TO THE DEALER AND WAS TOLD THEY DON'T KNOW WHAT THE PROBLEM IS. I ESCALATED THE ISSUE TO CADILLAC CUSTOMER SERVICE AND HAVE BEEN GETTING NO ANSWER ABOUT WHAT TO DO FOR OVER TWO WEEKS. IT'S SCARY AND UNSAFE ...

Oct 23, 2018 Exterior Lighting 64,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 50 MPH AT NIGHT, THE LOW BEAM HEADLAMPS FAILED TO EFFECTIVELY ILLUMINATE THE ROAD. UPON ENGAGING THE HIGH BEAM HEADLAMPS, THE CONTACT NOTICED A SIGNIFICANT DIFFERENCE IN THE QUALITY OF LIGHTING WITHOUT THE HIGH BEAM HEADLAMPS. IN ADDITION, THE ...

Oct 23, 2018 Exterior Lighting

THE HEADLIGHTS ARE SO SOON THEY ARE UNSAFE, IT'S LIKE DRIVING WITHOUT LIGHTS. I TOOK THE CAR TO THE DEALER AND WAS TOLD THEY DON'T KNOW WHAT THE PROBLEM IS. I ESCALATED THE ISSUE TO CADILLAC CUSTOMER SERVICE AND HAVE BEEN GETTING NO ANSWER ABOUT WHAT TO DO FOR OVER TWO WEEKS. IT'S SCARY AND UNSAFE ...

Oct 12, 2018 Exterior Lighting 89,650 mi

EXTREME CONDENSATION AND WATER INTRUSION OF DRIVER'S SIDE HEADLIGHT ASSEMBLY RESULTED IN HEADLAMP FAILURE. MINOR CONDENSATION AND WATER INTRUSION OF PASSENGER SIDE HEADLIGHT ASSEMBLY, BUT FUNCTIONING. NO WARNING OF HEADLIGHT BULB FAILURE ON INTERIOR INSTRUMENT PANEL. DISCOVERED WHILE VEHICLE WAS IN ...

Oct 12, 2018 Exterior Lighting 89,650 mi

EXTREME CONDENSATION AND WATER INTRUSION OF DRIVER'S SIDE HEADLIGHT ASSEMBLY RESULTED IN HEADLAMP FAILURE. MINOR CONDENSATION AND WATER INTRUSION OF PASSENGER SIDE HEADLIGHT ASSEMBLY, BUT FUNCTIONING. NO WARNING OF HEADLIGHT BULB FAILURE ON INTERIOR INSTRUMENT PANEL. DISCOVERED WHILE VEHICLE WAS IN ...

Oct 5, 2018 Exterior Lighting 128,000 mi

I BOUGHT THIS CAR USED ABOUT 2.5 YEARS AGO. SINCE THEN I HAVE HAD TO REPLACE THE LOW BEAM BULB 7 TIMES ON BOTH SIDES. EVEN WHEN I REPLACE IT WITHIN A WEEK IT IS SO DIM I CAN HARDLY SEE TO DRIVE AT NIGHT. THE OTHER MORNING I WAS HEADING TO WORK AND I HAD MY HIGH BEAMS ON BUT A CAR WAS FLASHING ME ...

Oct 5, 2018 Exterior Lighting 128,000 mi

I BOUGHT THIS CAR USED ABOUT 2.5 YEARS AGO. SINCE THEN I HAVE HAD TO REPLACE THE LOW BEAM BULB 7 TIMES ON BOTH SIDES. EVEN WHEN I REPLACE IT WITHIN A WEEK IT IS SO DIM I CAN HARDLY SEE TO DRIVE AT NIGHT. THE OTHER MORNING I WAS HEADING TO WORK AND I HAD MY HIGH BEAMS ON BUT A CAR WAS FLASHING ME ...

Oct 4, 2018 Exterior Lighting 128,000 mi

MOISTURE BUIDUP IN BOTH OF MY HEADLIGHTS AND MADE IT HARD TO SEE AT NIGHT AND I RAN OFF ROAD .

Oct 4, 2018 Exterior Lighting 128,000 mi

MOISTURE BUIDUP IN BOTH OF MY HEADLIGHTS AND MADE IT HARD TO SEE AT NIGHT AND I RAN OFF ROAD .

Oct 1, 2018 Engine 100,300 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. IT WAS DISCOVERED THAT THE TIMING BELT WAS STRETCHING AND COULD PREVENT THE VEHICLE FROM BEING OPERABLE. THE DEALER (GERRY LANE CADILLAC, 10945 REIGER RD, BATON ROUGE, LA 70809, (225) 341-3066) ...

Oct 1, 2018 Engine 100,300 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. IT WAS DISCOVERED THAT THE TIMING BELT WAS STRETCHING AND COULD PREVENT THE VEHICLE FROM BEING OPERABLE. THE DEALER (GERRY LANE CADILLAC, 10945 REIGER RD, BATON ROUGE, LA 70809, (225) 341-3066) ...

Sep 26, 2018 Exterior Lighting 120,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE VERY DIM AND HE COULD BARELY SEE THE ROAD WHEN DRIVING AT NIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE...

Sep 26, 2018 Exterior Lighting 120,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE VERY DIM AND HE COULD BARELY SEE THE ROAD WHEN DRIVING AT NIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE...

Sep 10, 2018 Exterior Lighting

DIM LIGHTING DUE TO BURNED OUT COATING. THESE HEADLAMPS WERE REPLACED AND THE PROBLEM PERSISTS. THIS NOTICED WHEN DRIVING AT NIGHT.

Sep 10, 2018 Exterior Lighting

DIM LIGHTING DUE TO BURNED OUT COATING. THESE HEADLAMPS WERE REPLACED AND THE PROBLEM PERSISTS. THIS NOTICED WHEN DRIVING AT NIGHT.

Aug 29, 2018 Structure 85,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, WATER ENTERED THE FRONT PASSENGER SIDE OF THE VEHICLE FROM UNDERNEATH THE DASHBOARD. AN UNKNOWN CADILLAC DEALER IN REEDSBURG, WISCONSIN WAS MADE AWARE OF THE FAILURE, BUT COULD NOT DETERMINE ...

Aug 29, 2018 Structure 85,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, WATER ENTERED THE FRONT PASSENGER SIDE OF THE VEHICLE FROM UNDERNEATH THE DASHBOARD. AN UNKNOWN CADILLAC DEALER IN REEDSBURG, WISCONSIN WAS MADE AWARE OF THE FAILURE, BUT COULD NOT DETERMINE ...

Aug 27, 2018 Electrical System

MOISTURE IN HEADLIGHT BURNS OUT THE LIGHT. DANGEROUS CAUSE CAN'T SEE AT NIGHT

Aug 27, 2018 Electrical System

MOISTURE IN HEADLIGHT BURNS OUT THE LIGHT. DANGEROUS CAUSE CAN'T SEE AT NIGHT

Aug 26, 2018 Exterior Lighting 133,000 mi

HAVING ISSUES WITH THE HEADLIGHT GETTING CONDENSARION INSIDE, IT USALLY TAKE A FEW DAYS FOR THIS RO DRY OUT.

Aug 26, 2018 Exterior Lighting 133,000 mi

HAVING ISSUES WITH THE HEADLIGHT GETTING CONDENSARION INSIDE, IT USALLY TAKE A FEW DAYS FOR THIS RO DRY OUT.

Aug 25, 2018 Exterior Lighting 101,220 mi

I HAVE MOISTURE IN MY HEADLIGHT. THE BALLAST AND IGNITOR HAVE FRIEND FROM THE MOISTURE. APPARENTLY THIS IS A COMMON FAULT AND GM REFUSES TO DO ANYTHING. A CLASS ACTION SUIT NEEDS TO BE REFILLED AGAINST THEM FOR THEIR SHODDY WORKMANSHIP OF THEIR HEADLIGHTS.

Aug 25, 2018 Exterior Lighting 98,000 mi

LOW BEAM HEADLIGHTS ARE VERY DIM, TO THE POINT OF HARDLY BEING ABLE TO SEE THE ROAD. I'VE REPLACED THE BULBS WITH NO HELP.

Aug 25, 2018 Exterior Lighting 101,220 mi

I HAVE MOISTURE IN MY HEADLIGHT. THE BALLAST AND IGNITOR HAVE FRIEND FROM THE MOISTURE. APPARENTLY THIS IS A COMMON FAULT AND GM REFUSES TO DO ANYTHING. A CLASS ACTION SUIT NEEDS TO BE REFILLED AGAINST THEM FOR THEIR SHODDY WORKMANSHIP OF THEIR HEADLIGHTS.

Aug 25, 2018 Exterior Lighting 98,000 mi

LOW BEAM HEADLIGHTS ARE VERY DIM, TO THE POINT OF HARDLY BEING ABLE TO SEE THE ROAD. I'VE REPLACED THE BULBS WITH NO HELP.

Aug 24, 2018 Electrical System 61,529 mi

ON 8-13-18 WE HAD HEAVY RAIN AND NEXT DAY THE LIFT GATE WOULD NOT OPERATE. CAR UNDER EXTENDED WARRANTY, BUT DEALER SAID NOT COVERED BECAUSE DRAIN TUBE TO PANORAMIC ROOF IS THE PROBLEM, AND THEY CRACK CAUSING LEAK. ONLY FRONT DRAINS WERE RECALLED, NOT REAR, AND THE LEAKING TUBES ALLOWED WATER INTO LI...

Aug 24, 2018 Electrical System 61,529 mi

ON 8-13-18 WE HAD HEAVY RAIN AND NEXT DAY THE LIFT GATE WOULD NOT OPERATE. CAR UNDER EXTENDED WARRANTY, BUT DEALER SAID NOT COVERED BECAUSE DRAIN TUBE TO PANORAMIC ROOF IS THE PROBLEM, AND THEY CRACK CAUSING LEAK. ONLY FRONT DRAINS WERE RECALLED, NOT REAR, AND THE LEAKING TUBES ALLOWED WATER INTO LI...

Aug 21, 2018 Air Bags 85,732 mi

WHILE DRIVING DOWN THE STREET JUST AFTER EXITING THE FREEWAY BOTH SIDE AND DRIVER AIRBAGS DEPLOYED AND ABRUPTLY SHUT CAR OFF IMPACTING MY ABILITY TO STEER AND BRAKE. NO CRASH NO ACCIDENT NO EXTERIOR DAMAGE

Aug 21, 2018 Seat Belts 85,732 mi

WHILE DRIVING DOWN THE STREET JUST AFTER EXITING THE FREEWAY BOTH SIDE AND DRIVER AIRBAGS DEPLOYED AND ABRUPTLY SHUT CAR OFF IMPACTING MY ABILITY TO STEER AND BRAKE. NO CRASH NO ACCIDENT NO EXTERIOR DAMAGE

Aug 21, 2018 Unknown Or Other 85,732 mi

WHILE DRIVING DOWN THE STREET JUST AFTER EXITING THE FREEWAY BOTH SIDE AND DRIVER AIRBAGS DEPLOYED AND ABRUPTLY SHUT CAR OFF IMPACTING MY ABILITY TO STEER AND BRAKE. NO CRASH NO ACCIDENT NO EXTERIOR DAMAGE

Aug 21, 2018 Air Bags 85,732 mi

WHILE DRIVING DOWN THE STREET JUST AFTER EXITING THE FREEWAY BOTH SIDE AND DRIVER AIRBAGS DEPLOYED AND ABRUPTLY SHUT CAR OFF IMPACTING MY ABILITY TO STEER AND BRAKE. NO CRASH NO ACCIDENT NO EXTERIOR DAMAGE

Aug 21, 2018 Seat Belts 85,732 mi

WHILE DRIVING DOWN THE STREET JUST AFTER EXITING THE FREEWAY BOTH SIDE AND DRIVER AIRBAGS DEPLOYED AND ABRUPTLY SHUT CAR OFF IMPACTING MY ABILITY TO STEER AND BRAKE. NO CRASH NO ACCIDENT NO EXTERIOR DAMAGE

Aug 21, 2018 Unknown Or Other 85,732 mi

WHILE DRIVING DOWN THE STREET JUST AFTER EXITING THE FREEWAY BOTH SIDE AND DRIVER AIRBAGS DEPLOYED AND ABRUPTLY SHUT CAR OFF IMPACTING MY ABILITY TO STEER AND BRAKE. NO CRASH NO ACCIDENT NO EXTERIOR DAMAGE

Aug 16, 2018 Exterior Lighting 120,000 mi

THE HEADLIGHTS WHEN ON DIM ARE VERY BAD AND VISIBILITY IS NEXT TO IMPOSSIBLE WHEN DRIVING AT NIGHT OR IN BAD WEATHER. ALSO TO ADD TO THE HEADLIGHT ISSUE THE MOISTURE THAT COLLECT IN THE LAMPS ARE DUE TO A FAULTY SEAL BY GM AND THIS NEEDS TO BE FIXED

Aug 16, 2018 Exterior Lighting 120,000 mi

THE HEADLIGHTS WHEN ON DIM ARE VERY BAD AND VISIBILITY IS NEXT TO IMPOSSIBLE WHEN DRIVING AT NIGHT OR IN BAD WEATHER. ALSO TO ADD TO THE HEADLIGHT ISSUE THE MOISTURE THAT COLLECT IN THE LAMPS ARE DUE TO A FAULTY SEAL BY GM AND THIS NEEDS TO BE FIXED

Jul 16, 2018 Exterior Lighting 75,000 mi

GM HEADLIGHT COMPLAINT: MY HEADLIGHTS STARTED CLOUDING A COUPLE YEARS AGO, FOLLOWED BY VISIBLE CONDENSATION INSIDE THE HEADLAMP HOUSING. I HAVE NOTICED SIGNIFICANT DIMMING TO THE POINT I NEED TO DRIVE WITH MY BRIGHT LIGHTS ILLUMINATED TO SAFELY SEE - THEY ARE SO DIM THAT NOBODY CAN TELL THE BRIGHT...

Jul 16, 2018 Exterior Lighting 75,000 mi

GM HEADLIGHT COMPLAINT: MY HEADLIGHTS STARTED CLOUDING A COUPLE YEARS AGO, FOLLOWED BY VISIBLE CONDENSATION INSIDE THE HEADLAMP HOUSING. I HAVE NOTICED SIGNIFICANT DIMMING TO THE POINT I NEED TO DRIVE WITH MY BRIGHT LIGHTS ILLUMINATED TO SAFELY SEE - THEY ARE SO DIM THAT NOBODY CAN TELL THE BRIGHT...

Jul 3, 2018 Air Bags 50 mi

PASSANGER AIRBAG DEFECTIVE. SERVICE AIRBAG LIGHT COMES ON. ALSO A KNOCK IN FRONT WHEELS AT TAKE OFF OR BACKING UP.

Jul 3, 2018 Seat Belts 50 mi

PASSANGER AIRBAG DEFECTIVE. SERVICE AIRBAG LIGHT COMES ON. ALSO A KNOCK IN FRONT WHEELS AT TAKE OFF OR BACKING UP.

Jul 3, 2018 Suspension 50 mi

PASSANGER AIRBAG DEFECTIVE. SERVICE AIRBAG LIGHT COMES ON. ALSO A KNOCK IN FRONT WHEELS AT TAKE OFF OR BACKING UP.

Jul 3, 2018 Air Bags 50 mi

PASSANGER AIRBAG DEFECTIVE. SERVICE AIRBAG LIGHT COMES ON. ALSO A KNOCK IN FRONT WHEELS AT TAKE OFF OR BACKING UP.

Jul 3, 2018 Seat Belts 50 mi

PASSANGER AIRBAG DEFECTIVE. SERVICE AIRBAG LIGHT COMES ON. ALSO A KNOCK IN FRONT WHEELS AT TAKE OFF OR BACKING UP.

Jul 3, 2018 Suspension 50 mi

PASSANGER AIRBAG DEFECTIVE. SERVICE AIRBAG LIGHT COMES ON. ALSO A KNOCK IN FRONT WHEELS AT TAKE OFF OR BACKING UP.

Jun 22, 2018 Power Train 33,000 mi

HESITATION WHEN EXCELLARATING. THIS IS FERY SCARY AND DANGEROUS, AS WHEN I PULL OUT IN TRAFFIC, HIT THE GAS, AND NOTHING HAPPENS FOR ABOUT 3 SECONDS. I HAVE TAKEN MY CAR TO THE DEALERSHIP, AND THEY CLAIM NOTHING IS WRONG. BUT I KNOW IT S. MY HUSBAND IS A MECHANIC WITH THE ARMY, AND HE SAYS THAT CAR...

Jun 22, 2018 Power Train 33,000 mi

HESITATION WHEN EXCELLARATING. THIS IS FERY SCARY AND DANGEROUS, AS WHEN I PULL OUT IN TRAFFIC, HIT THE GAS, AND NOTHING HAPPENS FOR ABOUT 3 SECONDS. I HAVE TAKEN MY CAR TO THE DEALERSHIP, AND THEY CLAIM NOTHING IS WRONG. BUT I KNOW IT S. MY HUSBAND IS A MECHANIC WITH THE ARMY, AND HE SAYS THAT CAR...

Jun 21, 2018 Exterior Lighting 104,000 mi

MY 2011 CADILLAC SRX WITH DEFECTIVE HEADLIGHTS ON DIM SETTING. THE VISIBILITY IS VERY VERY POOR AND UNSAFE TO THE POINT OF WHERE I CAN'T DRIVE AT NITE. I REPLACED THE BULBS WITH THE MOST EXPENSIVE BULBS THAT I COULD BUY AND DID NOT HELP AT ALL. I FEEL THAT THIS IS UNSAFE FOR MY FAMILY AND I TO BE DR...

Jun 21, 2018 Exterior Lighting 104,000 mi

MY 2011 CADILLAC SRX WITH DEFECTIVE HEADLIGHTS ON DIM SETTING. THE VISIBILITY IS VERY VERY POOR AND UNSAFE TO THE POINT OF WHERE I CAN'T DRIVE AT NITE. I REPLACED THE BULBS WITH THE MOST EXPENSIVE BULBS THAT I COULD BUY AND DID NOT HELP AT ALL. I FEEL THAT THIS IS UNSAFE FOR MY FAMILY AND I TO BE DR...

Jun 14, 2018 Structure 120,000 mi

I WAS PARKED IN A RESIDENTIAL DRIVEWAY AND OPENED THE REAR LIFTGATE TO REMOVE MY SON'S HOCKEY BAG FROM THE BACK. I WAS LEANING IN PRETTY FAR BECAUSE THE BAG HAD SLID TOWARD THE BACKSEAT, WHEN THE LIFTGATE CLOSED ON ITS OWN. I HAD NOT PRESSED ANY BUTTONS, NO ONE ELSE WAS IN THE VEHICLE OR AROUND. ...

Jun 14, 2018 Structure 120,000 mi

I WAS PARKED IN A RESIDENTIAL DRIVEWAY AND OPENED THE REAR LIFTGATE TO REMOVE MY SON'S HOCKEY BAG FROM THE BACK. I WAS LEANING IN PRETTY FAR BECAUSE THE BAG HAD SLID TOWARD THE BACKSEAT, WHEN THE LIFTGATE CLOSED ON ITS OWN. I HAD NOT PRESSED ANY BUTTONS, NO ONE ELSE WAS IN THE VEHICLE OR AROUND. ...

May 25, 2018 Service Brakes 47,000 mi

ONCE YOU BRAKE IT STAYS APPLIED , BRAKE LIGHT STAYS ON, THE BRAKE PEDAL DOES NOT RAISE ONCE YOU BRAKE BUT IT STAYS APPLIED, THAT WAY CAR DOES NOT GET APPROPRIATE SPEED BUT IT BRAKES ITSELF.

May 25, 2018 Service Brakes 47,000 mi

ONCE YOU BRAKE IT STAYS APPLIED , BRAKE LIGHT STAYS ON, THE BRAKE PEDAL DOES NOT RAISE ONCE YOU BRAKE BUT IT STAYS APPLIED, THAT WAY CAR DOES NOT GET APPROPRIATE SPEED BUT IT BRAKES ITSELF.

May 24, 2018 Exterior Lighting 89,000 mi

HEADLIGHTS ARE SO BAD DRIVE CAN NOT SEE UNLESS HIGH BEAMS ARE ON. ONCOMING DRIVERS CAN NOT SEE THE AUTO AT NIGHT. THIS IS AN ACCIDENT WAITING TO HAPPEN. WAS TOLD BY CADILLAC IT WOULD BE $200 OR MORE TO REPLACE THE LOW BEAM LIGHTS. ALMOST COLLIDED HEAD ON INTO ANOTHER CAR ON THE TACONIC PARKWAY COULD...

May 24, 2018 Exterior Lighting 89,000 mi

HEADLIGHTS ARE SO BAD DRIVE CAN NOT SEE UNLESS HIGH BEAMS ARE ON. ONCOMING DRIVERS CAN NOT SEE THE AUTO AT NIGHT. THIS IS AN ACCIDENT WAITING TO HAPPEN. WAS TOLD BY CADILLAC IT WOULD BE $200 OR MORE TO REPLACE THE LOW BEAM LIGHTS. ALMOST COLLIDED HEAD ON INTO ANOTHER CAR ON THE TACONIC PARKWAY COULD...

May 16, 2018 Exterior Lighting

VISIBILITY AT NIGHT IS VERY DANGEROUS MY LEFT HEADLIGHT HAD CONDENSATION /MOISTURE WATER IN IT AND IT CREATES A DANGEROUS DRIVING CONDITIONS. I HAVE TO REFRAIN FROM DRIVING AT NIGHT BECAUSE THE LIGHT IS SO DIM. I TRIED TO HAVE THE DEALERSHIP REPLACE AND THEY STATED THAT ALTHOUGH THERE HAVE BEEN MA...

May 16, 2018 Exterior Lighting

VISIBILITY AT NIGHT IS VERY DANGEROUS MY LEFT HEADLIGHT HAD CONDENSATION /MOISTURE WATER IN IT AND IT CREATES A DANGEROUS DRIVING CONDITIONS. I HAVE TO REFRAIN FROM DRIVING AT NIGHT BECAUSE THE LIGHT IS SO DIM. I TRIED TO HAVE THE DEALERSHIP REPLACE AND THEY STATED THAT ALTHOUGH THERE HAVE BEEN MA...

Apr 10, 2018 Electrical System 71,723 mi

DRIVER'S SIDE HEADLIGHT FAILED. DETERMINED IGNITER FAILURE DUE TO MOISTURE INTRUSION INTO HEADLIGHT ASSEMBLY. REPAIR COST $1900. THIS IS A KNOWN DEFECT BY CADILLAC. THOUGH REPLACEMENT ASSEMBLY WAS GM OEM, THE ILLUMINATION PATTERN ON THE DRIVER'S SIDE IS 24"-36" SHORTER THAN PASSENGER SIDE THAT HAS ...

Apr 10, 2018 Electrical System 71,723 mi

DRIVER'S SIDE HEADLIGHT FAILED. DETERMINED IGNITER FAILURE DUE TO MOISTURE INTRUSION INTO HEADLIGHT ASSEMBLY. REPAIR COST $1900. THIS IS A KNOWN DEFECT BY CADILLAC. THOUGH REPLACEMENT ASSEMBLY WAS GM OEM, THE ILLUMINATION PATTERN ON THE DRIVER'S SIDE IS 24"-36" SHORTER THAN PASSENGER SIDE THAT HAS ...

Apr 9, 2018 Exterior Lighting 98,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO ILLUMINATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR DURING THE FAILURE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS...

Apr 9, 2018 Electrical System 98,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO ILLUMINATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR DURING THE FAILURE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS...

Apr 9, 2018 Exterior Lighting 98,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO ILLUMINATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR DURING THE FAILURE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS...

Apr 9, 2018 Electrical System 98,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO ILLUMINATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR DURING THE FAILURE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS...

Apr 5, 2018 Service Brakes

"TAKATA RECALL" I WAS GOING HOME WHEN OVER A BUMP IN ROAD AND WENT TO STOP AND BRAKES WENT ALMOST TO FLOOR BOARD BEFORE I COULD GET THE CAR TO STOP. I ALMOST HIT ANOTHER CAR. THIS IS THE 2ND TIME THIS HAS HAPPENED. BOTH TIMES I HAD GONE OVER A BUMP IN THE ROAD. THE BRAKES FELT LIKE THEY WERE NO...

Apr 5, 2018 Service Brakes

"TAKATA RECALL" I WAS GOING HOME WHEN OVER A BUMP IN ROAD AND WENT TO STOP AND BRAKES WENT ALMOST TO FLOOR BOARD BEFORE I COULD GET THE CAR TO STOP. I ALMOST HIT ANOTHER CAR. THIS IS THE 2ND TIME THIS HAS HAPPENED. BOTH TIMES I HAD GONE OVER A BUMP IN THE ROAD. THE BRAKES FELT LIKE THEY WERE NO...

Mar 26, 2018 Exterior Lighting 133,000 mi

HEADLITES DON'T LIGHT UP ROAD AT NIGHT NEED TO USE HIGH BEAMS

Mar 26, 2018 Exterior Lighting 133,000 mi

HEADLITES DON'T LIGHT UP ROAD AT NIGHT NEED TO USE HIGH BEAMS

Mar 19, 2018 Exterior Lighting 103,000 mi

MOISTURE CONTINUES TO ENTER THE HEADLIGHTS CAUSING THE BULB TO SHORT OUT AND CREATING DANGEROUS DRIVING CONDIDTIONS. DEALERS WANT $1000 TO REPLACE THE HEADLAMP ASSEMBLY

Mar 19, 2018 Exterior Lighting 103,000 mi

MOISTURE CONTINUES TO ENTER THE HEADLIGHTS CAUSING THE BULB TO SHORT OUT AND CREATING DANGEROUS DRIVING CONDIDTIONS. DEALERS WANT $1000 TO REPLACE THE HEADLAMP ASSEMBLY

Mar 17, 2018 Electrical System 55,000 mi

MOSTURE/CONDENSATION IN PASSENGER HEADLAMP ASSEMBLY, CAUSED REDUCED ILLUMINATION AND FAILURE OF THE LAMP AND SUPPORTING ELECTRICAL ASSEMBLY

Mar 17, 2018 Exterior Lighting 55,000 mi

MOSTURE/CONDENSATION IN PASSENGER HEADLAMP ASSEMBLY, CAUSED REDUCED ILLUMINATION AND FAILURE OF THE LAMP AND SUPPORTING ELECTRICAL ASSEMBLY

Mar 17, 2018 Electrical System 55,000 mi

MOSTURE/CONDENSATION IN PASSENGER HEADLAMP ASSEMBLY, CAUSED REDUCED ILLUMINATION AND FAILURE OF THE LAMP AND SUPPORTING ELECTRICAL ASSEMBLY

Mar 17, 2018 Exterior Lighting 55,000 mi

MOSTURE/CONDENSATION IN PASSENGER HEADLAMP ASSEMBLY, CAUSED REDUCED ILLUMINATION AND FAILURE OF THE LAMP AND SUPPORTING ELECTRICAL ASSEMBLY

Mar 15, 2018 Electronic Stability Control (esc) 60,000 mi

SUN ROOF DRAIN HOSE IS NOT PROBABLY SET UP. WHICH CASED LIFT GET MODULES TO SHORT OUT SO I CAN ALONG OR USE THE LIFT GATE AND WATER TO RUN IN TO THE VEHICLE

Mar 15, 2018 Electronic Stability Control (esc) 60,000 mi

SUN ROOF DRAIN HOSE IS NOT PROBABLY SET UP. WHICH CASED LIFT GET MODULES TO SHORT OUT SO I CAN ALONG OR USE THE LIFT GATE AND WATER TO RUN IN TO THE VEHICLE

Mar 8, 2018 Exterior Lighting 121,000 mi

I PURCHASED MY 2011 CADILLAC SRX ON FEB. 3, 2018 AND SINCE HAVE HAD TO REPLACED THE ENTIRE HEADLAMPS ASSEMBLY 3 YES 3 TIMES WITHIN ONE MONTH OF HAVING THIS CAR. ALSO HAD TO REPLACE BACK DRIVERS SIDE HUB BECAUSE THE STABILITY LIGHT CAME ON AFTER HAVING IT ONLY 2 WEEKS. CAN NOT SEEING DRIVING AT NIGHT...

Mar 8, 2018 Exterior Lighting 121,000 mi

I PURCHASED MY 2011 CADILLAC SRX ON FEB. 3, 2018 AND SINCE HAVE HAD TO REPLACED THE ENTIRE HEADLAMPS ASSEMBLY 3 YES 3 TIMES WITHIN ONE MONTH OF HAVING THIS CAR. ALSO HAD TO REPLACE BACK DRIVERS SIDE HUB BECAUSE THE STABILITY LIGHT CAME ON AFTER HAVING IT ONLY 2 WEEKS. CAN NOT SEEING DRIVING AT NIGHT...

Feb 22, 2018 Power Train 75,000 mi

THE SERVICE REAR AXLE COMES UP ON THE DISPLAY AFTER DRIVING 5-6 MILES. I TOOK IT INTO THE DEALER TO LOOK AT AND THEY SAID THERE WERE LEAKS OF THE AXLE FLUID AND A PUMP IN THE REAR AXLE NEEDED TO BE REPLACED. TOTAL BILL IS $2100.

Feb 22, 2018 Power Train 75,000 mi

THE SERVICE REAR AXLE COMES UP ON THE DISPLAY AFTER DRIVING 5-6 MILES. I TOOK IT INTO THE DEALER TO LOOK AT AND THEY SAID THERE WERE LEAKS OF THE AXLE FLUID AND A PUMP IN THE REAR AXLE NEEDED TO BE REPLACED. TOTAL BILL IS $2100.

Feb 3, 2018 Exterior Lighting 112,000 mi

HEADLIGHT ON LOW BEAMS ARE ALMOST WORTHLESS. BOTH HEADLIGHTS HAVE FILLED WITH MOISTURE OVER THE LAST YEAR COMPOUNDING THE PROBLEM. THIS IS A "PREMIUM" AUTOMOBILE THEN THEY SHOULD TREAT THEM AS SUCH AND REPAIR THE PROBLEM.

Feb 3, 2018 Exterior Lighting 112,000 mi

HEADLIGHT ON LOW BEAMS ARE ALMOST WORTHLESS. BOTH HEADLIGHTS HAVE FILLED WITH MOISTURE OVER THE LAST YEAR COMPOUNDING THE PROBLEM. THIS IS A "PREMIUM" AUTOMOBILE THEN THEY SHOULD TREAT THEM AS SUCH AND REPAIR THE PROBLEM.

Jan 25, 2018 Electronic Stability Control (esc) 105,000 mi

THIS WINTER IT WAS FREEZING, MY 2011 SRX CADILLAC DISPLAYED A "REDUCED ENGINE POWER" MESSAGE, AND I COULDN'T GO OVER ABOUT 5 MILES PER HOUR. I HAD TO PULL OVER AND STOP THE CAR. AFTER A SHORT TIME, I RESTARTED THE ENGINE AND HAD POWER BACK. I TOOK THE CAR TO THE CADILLAC DEALERSHIP WITH THE CHE...

Jan 25, 2018 Vehicle Speed Control 105,000 mi

THIS WINTER IT WAS FREEZING, MY 2011 SRX CADILLAC DISPLAYED A "REDUCED ENGINE POWER" MESSAGE, AND I COULDN'T GO OVER ABOUT 5 MILES PER HOUR. I HAD TO PULL OVER AND STOP THE CAR. AFTER A SHORT TIME, I RESTARTED THE ENGINE AND HAD POWER BACK. I TOOK THE CAR TO THE CADILLAC DEALERSHIP WITH THE CHE...

Jan 25, 2018 Electronic Stability Control (esc) 105,000 mi

THIS WINTER IT WAS FREEZING, MY 2011 SRX CADILLAC DISPLAYED A "REDUCED ENGINE POWER" MESSAGE, AND I COULDN'T GO OVER ABOUT 5 MILES PER HOUR. I HAD TO PULL OVER AND STOP THE CAR. AFTER A SHORT TIME, I RESTARTED THE ENGINE AND HAD POWER BACK. I TOOK THE CAR TO THE CADILLAC DEALERSHIP WITH THE CHE...

Jan 25, 2018 Vehicle Speed Control 105,000 mi

THIS WINTER IT WAS FREEZING, MY 2011 SRX CADILLAC DISPLAYED A "REDUCED ENGINE POWER" MESSAGE, AND I COULDN'T GO OVER ABOUT 5 MILES PER HOUR. I HAD TO PULL OVER AND STOP THE CAR. AFTER A SHORT TIME, I RESTARTED THE ENGINE AND HAD POWER BACK. I TOOK THE CAR TO THE CADILLAC DEALERSHIP WITH THE CHE...

Jan 20, 2018 Exterior Lighting 101,000 mi

LOW BEAMS HAVE BEEN NOTICEABLY DIMMER OVER TIME. HIGH BEAMS A BRIGHT. LOW BEAMS SEEM DANGEROUS.

Jan 20, 2018 Exterior Lighting 101,000 mi

LOW BEAMS HAVE BEEN NOTICEABLY DIMMER OVER TIME. HIGH BEAMS A BRIGHT. LOW BEAMS SEEM DANGEROUS.

Jan 18, 2018 Exterior Lighting 7,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 65 MPH, BOTH FRONT HEADLIGHTS WERE DIMLY LIT, WHICH MADE IT DIFFICULT TO SEE THE ROAD AND TRAFFIC AHEAD. THE VEHICLE WAS TAKEN TO CHEVROLET OF TURNERSVILLE (3400 NJ-42, TURNERSVILLE, NJ 08012, (856) 516-6100) WHERE IT WAS DIAGNOSE...

Jan 18, 2018 Exterior Lighting 7,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 65 MPH, BOTH FRONT HEADLIGHTS WERE DIMLY LIT, WHICH MADE IT DIFFICULT TO SEE THE ROAD AND TRAFFIC AHEAD. THE VEHICLE WAS TAKEN TO CHEVROLET OF TURNERSVILLE (3400 NJ-42, TURNERSVILLE, NJ 08012, (856) 516-6100) WHERE IT WAS DIAGNOSE...

Jan 7, 2018 Exterior Lighting 100,000 mi

MY 2011 SRX NEEDS TO HAVE THE FRONT PASSENGER HEADLIGHTS REPLACED DUE TO WATER IN IT COMPLETELY OUT AND NOW THE DRIVER SIDE AS WELL IS HAVING CONDENSATION AND WATER LEAKING. SO I NOW HAVE TO HAVE TWO HEADLIGHTS REPLACED. HEADLIGHT OUTAGE WAS NOTICED DRIVING HOME ON HIGHWAY AND NOTICED CAR IS NOT ...

Jan 7, 2018 Exterior Lighting 100,000 mi

MY 2011 SRX NEEDS TO HAVE THE FRONT PASSENGER HEADLIGHTS REPLACED DUE TO WATER IN IT COMPLETELY OUT AND NOW THE DRIVER SIDE AS WELL IS HAVING CONDENSATION AND WATER LEAKING. SO I NOW HAVE TO HAVE TWO HEADLIGHTS REPLACED. HEADLIGHT OUTAGE WAS NOTICED DRIVING HOME ON HIGHWAY AND NOTICED CAR IS NOT ...

Dec 26, 2017 Exterior Lighting 55,000 mi

HEADLAMPS HAVE BECOME SO DIM THEY ARE VERY DANGEROUS AND THE ONLY WAY TO DRIVE AT NIGHT IS WITH HIGH BEAMS WHICH IS ALSO NOT SAFE FOR OTHER MOTORIST. I DO NOT SEE ANY MOISTURE IN EITHER HEADLAMP AS OTHERS HAVE STATED. IN READING THE OTHER NUMEROUS COMPLAINTS THIS IS A SITUATION THAT NEEDS TO BE ADDR...

Dec 26, 2017 Exterior Lighting 55,000 mi

HEADLAMPS HAVE BECOME SO DIM THEY ARE VERY DANGEROUS AND THE ONLY WAY TO DRIVE AT NIGHT IS WITH HIGH BEAMS WHICH IS ALSO NOT SAFE FOR OTHER MOTORIST. I DO NOT SEE ANY MOISTURE IN EITHER HEADLAMP AS OTHERS HAVE STATED. IN READING THE OTHER NUMEROUS COMPLAINTS THIS IS A SITUATION THAT NEEDS TO BE ADDR...

Dec 19, 2017 Exterior Lighting 83,000 mi

THE HEADLIGHTS ON THIS VEHICLE PROVIDES NO ILLUMINATION WHEN SET ON DIM. WE HAVE TO DRIVE WITH OUR BRIGHTS ALL THE TIME. ABSOLUTELY CAN NOT SEE WHEN USING THE DIM SETTING. IT IS FRIGHTENING.. IT DOES NOT MATTER IF VEHICLE IS MOVING OR SITTING STILL...USING THE DIM HEADLIGHTS PROVIDE THE SAME ILLUMIN...

Dec 19, 2017 Exterior Lighting 83,000 mi

THE HEADLIGHTS ON THIS VEHICLE PROVIDES NO ILLUMINATION WHEN SET ON DIM. WE HAVE TO DRIVE WITH OUR BRIGHTS ALL THE TIME. ABSOLUTELY CAN NOT SEE WHEN USING THE DIM SETTING. IT IS FRIGHTENING.. IT DOES NOT MATTER IF VEHICLE IS MOVING OR SITTING STILL...USING THE DIM HEADLIGHTS PROVIDE THE SAME ILLUMIN...

Dec 18, 2017 Vehicle Speed Control 117,000 mi

ON HIGHWAY GOING 75MPH SUDDENLY REDUCED POWER MODE & SERVICE STABILLITRAK MESSAGES. CAR IMMEDIATELY DOWNSHIFTED TO 45MPH WHICH COULD'VE CAUSED A MAJOR ACCIDENT. TSB 14582A ' THROTTLE BODY ' REDUCED POWER MODE WHICH STATES 'THIS SPECIAL COVERAGE COVERS THE CONDITION DESCRIBED ABOVE FOR A PERIOD OF 1...

Dec 18, 2017 Vehicle Speed Control 117,000 mi

ON HIGHWAY GOING 75MPH SUDDENLY REDUCED POWER MODE & SERVICE STABILLITRAK MESSAGES. CAR IMMEDIATELY DOWNSHIFTED TO 45MPH WHICH COULD'VE CAUSED A MAJOR ACCIDENT. TSB 14582A ' THROTTLE BODY ' REDUCED POWER MODE WHICH STATES 'THIS SPECIAL COVERAGE COVERS THE CONDITION DESCRIBED ABOVE FOR A PERIOD OF 1...

Dec 13, 2017 Exterior Lighting 64,500 mi

EXTREME MOISTURE BUILDUP IN BOTH HEADLIGHT ASSEMBLIES CAUSING DECREASED NIGHTTIME VISIBILITY AND ADDITIONALLY CAUSING BULBS TO BLOW OUT. PURCHASED 2011 SRX USED IN 2017 WITH 63,000 MILES, NOT AWARE OF THE DEFECT AT THAT TIME. A LIMITED WARRANTY WAS ALSO PURCHASED FOR AN ADDITIONAL $2700 BUT WAS INFO...

Dec 13, 2017 Exterior Lighting 64,500 mi

EXTREME MOISTURE BUILDUP IN BOTH HEADLIGHT ASSEMBLIES CAUSING DECREASED NIGHTTIME VISIBILITY AND ADDITIONALLY CAUSING BULBS TO BLOW OUT. PURCHASED 2011 SRX USED IN 2017 WITH 63,000 MILES, NOT AWARE OF THE DEFECT AT THAT TIME. A LIMITED WARRANTY WAS ALSO PURCHASED FOR AN ADDITIONAL $2700 BUT WAS INFO...

Dec 6, 2017 Exterior Lighting 40,000 mi

VISIBILITY IS DANGEROUS WHEN HEADLIGHTS ARE ON LOW BEAMS. IT APPEARS AS IF YOU ARE DRIVING WITH YOUR LIGHTS OFF- MAJOR SAFETY HAZARD- VERY DANGEROUS!! WAS ALMOST HIT HEAD ON BECAUSE DRIVER DID NOT SEE MY VEHICLE.

Dec 6, 2017 Exterior Lighting 40,000 mi

VISIBILITY IS DANGEROUS WHEN HEADLIGHTS ARE ON LOW BEAMS. IT APPEARS AS IF YOU ARE DRIVING WITH YOUR LIGHTS OFF- MAJOR SAFETY HAZARD- VERY DANGEROUS!! WAS ALMOST HIT HEAD ON BECAUSE DRIVER DID NOT SEE MY VEHICLE.

Nov 30, 2017 Exterior Lighting 93,000 mi

HEAD LIGHTS FULL OF WATER

Nov 30, 2017 Exterior Lighting 93,000 mi

HEAD LIGHTS FULL OF WATER

Nov 22, 2017 Steering 89,000 mi

WHEN YOU GO THROUGH A PUDDLE THE STEERING LOCKS UP AND YOU CAN'T MOVE FOR ABOUT 15 20 SECONDS THIS CAUSES YOU TO PANIC AND IS DANGEROUS CAUSE YOU CAN'T STRAIGHT OUT THE WHEEL.

Nov 22, 2017 Steering 89,000 mi

WHEN YOU GO THROUGH A PUDDLE THE STEERING LOCKS UP AND YOU CAN'T MOVE FOR ABOUT 15 20 SECONDS THIS CAUSES YOU TO PANIC AND IS DANGEROUS CAUSE YOU CAN'T STRAIGHT OUT THE WHEEL.

Nov 21, 2017 Exterior Lighting 95,000 mi

11-21-17 AFTER DRIVING IN THE DARKNESS OF WINTER NOW I HAVE NOTICED MY HEADLIGHTS BOTH RIGHT AND LEFT ARE VERY DIM AND HAR TO SEE THE ROAD AHEAD. MY BRIGHT LIGHTS WORK WELL AND I USE THEM WHEN NO OTHER CARS ARE COMING HEAD ON. I THOUGHT IS WAS MY EYESIGHT BUT STARTED TO INVESTIGATE AND SAW HUNDREDS ...

Nov 21, 2017 Exterior Lighting 95,000 mi

11-21-17 AFTER DRIVING IN THE DARKNESS OF WINTER NOW I HAVE NOTICED MY HEADLIGHTS BOTH RIGHT AND LEFT ARE VERY DIM AND HAR TO SEE THE ROAD AHEAD. MY BRIGHT LIGHTS WORK WELL AND I USE THEM WHEN NO OTHER CARS ARE COMING HEAD ON. I THOUGHT IS WAS MY EYESIGHT BUT STARTED TO INVESTIGATE AND SAW HUNDREDS ...

Nov 20, 2017 Exterior Lighting 78,500 mi

I HAVE A 2011 SRX THAT HAS 78,000 MILES ON IT. THE HEADLIGHTS ARE NOT SEALED PROPERLY AND WATER LEAKS INTO THE HEADLAMP ASSEMBLY. THE WATER HAS CAUSED THE HEADLIGHTS TO BE SO DIM THAT I CAN BARELY SEE AT NIGHT. IT'S LIKE DRIVING WITH FLASHLIGHTS. I TOOK IT TO THE DEALER AND THEY WANTED $1400 FOR NEW...

Nov 20, 2017 Exterior Lighting 78,500 mi

I HAVE A 2011 SRX THAT HAS 78,000 MILES ON IT. THE HEADLIGHTS ARE NOT SEALED PROPERLY AND WATER LEAKS INTO THE HEADLAMP ASSEMBLY. THE WATER HAS CAUSED THE HEADLIGHTS TO BE SO DIM THAT I CAN BARELY SEE AT NIGHT. IT'S LIKE DRIVING WITH FLASHLIGHTS. I TOOK IT TO THE DEALER AND THEY WANTED $1400 FOR NEW...

Nov 14, 2017 Exterior Lighting 35,000 mi

DRIVING LIGHTS WENT DULL. THE LENSE AND REFLECTOR TURNED YELLOW. WE HAD TO REPLACE BOTH LIGHTS.

Nov 14, 2017 Exterior Lighting 35,000 mi

DRIVING LIGHTS WENT DULL. THE LENSE AND REFLECTOR TURNED YELLOW. WE HAD TO REPLACE BOTH LIGHTS.

Nov 9, 2017 Exterior Lighting

CONSTANT MOISTURE IN THE HEADLAMPS CAUSE SERIOUS VISION ISSUES WHEN LIGHTS ARE ON DIM. LIGHTING IS OBSTRUCTED AND VISUAL OF THE ROAD IS SERIOUSLY IMPAIRED. THE DIM LIGHTS ARE NOT FUNCTIONAL WITH CONSISTENT MOISTURE. THERE IS A CURRENT LAWSUIT INVOLVING OTHER GM VEHICLES FOR THIS VERY REASON. A ...

Nov 9, 2017 Exterior Lighting

CONSTANT MOISTURE IN THE HEADLAMPS CAUSE SERIOUS VISION ISSUES WHEN LIGHTS ARE ON DIM. LIGHTING IS OBSTRUCTED AND VISUAL OF THE ROAD IS SERIOUSLY IMPAIRED. THE DIM LIGHTS ARE NOT FUNCTIONAL WITH CONSISTENT MOISTURE. THERE IS A CURRENT LAWSUIT INVOLVING OTHER GM VEHICLES FOR THIS VERY REASON. A ...

Oct 2, 2017 Unknown Or Other

WATER IS GETTING INTO THE HEAD LIGHTS ON BOTH SIDES OF MY CAR

Oct 2, 2017 Exterior Lighting

WATER IS GETTING INTO THE HEAD LIGHTS ON BOTH SIDES OF MY CAR

Oct 2, 2017 Unknown Or Other

WATER IS GETTING INTO THE HEAD LIGHTS ON BOTH SIDES OF MY CAR

Oct 2, 2017 Exterior Lighting

WATER IS GETTING INTO THE HEAD LIGHTS ON BOTH SIDES OF MY CAR

Sep 16, 2017 Exterior Lighting

THE HEADLIGHTS ARE BOTH FULL OF MOISTURE AND THEY KEEP SHORTING OUT AND DON'T WORK ALLO THE TIME.I CALLED CADILLAZC DEALER AND THEY WANT $4500.00 TO REPLACE THEM.I CAN N OT GET AFTER MARKET HEADLIGHTS.THEY HAVE MOTORS IN THEM WHICH MOVE WHEN CAR TURNS.I HEARD THAT THERE IS A DEFECT IN IN THEM AN D G...

Sep 16, 2017 Exterior Lighting

THE HEADLIGHTS ARE BOTH FULL OF MOISTURE AND THEY KEEP SHORTING OUT AND DON'T WORK ALLO THE TIME.I CALLED CADILLAZC DEALER AND THEY WANT $4500.00 TO REPLACE THEM.I CAN N OT GET AFTER MARKET HEADLIGHTS.THEY HAVE MOTORS IN THEM WHICH MOVE WHEN CAR TURNS.I HEARD THAT THERE IS A DEFECT IN IN THEM AN D G...

Sep 14, 2017 Exterior Lighting 28,000 mi

HEADLIGHT ASSEMBLY DEVELOPED CONDESATION AND LIGHT FAILED

Sep 14, 2017 Exterior Lighting 28,000 mi

HEADLIGHT ASSEMBLY DEVELOPED CONDESATION AND LIGHT FAILED

Aug 29, 2017 Structure 50,000 mi

LAST YEAR , JUST AFTER MY WARRANTY WAS OVER, I NOTICED A PANT BUBBLING(RUST ) ON THE EDGE OF THE HOOD. DEALER WANTED $200 TO FIX IT. MY CAR IS 6 YEARS OLD (60000 MILES ) NOW AND IS SPOTLESS OTHERWISE. I AM VERY DISAPPOINTED WITH RUST SHOWING UP.

Aug 29, 2017 Power Train 1,000 mi

TRANSMISSION SHIFTING DELAY IS A ISSUE, CONTINUOUSLY, FROM DAY ONE . I COMPLAINED TO THE DEALER MANY TIMES, NOTHING COULD BE DONE. ON A FEW OCCASIONS THIS DELAY MADE ME PRETTY SCARY AND DANGEROUS. I KNOW THAT THERE WAS A RECALL FOR 2012 AND NEWER MODELS FOR SIMILAR PROBLEM.

Aug 29, 2017 Structure 50,000 mi

LAST YEAR , JUST AFTER MY WARRANTY WAS OVER, I NOTICED A PANT BUBBLING(RUST ) ON THE EDGE OF THE HOOD. DEALER WANTED $200 TO FIX IT. MY CAR IS 6 YEARS OLD (60000 MILES ) NOW AND IS SPOTLESS OTHERWISE. I AM VERY DISAPPOINTED WITH RUST SHOWING UP.

Aug 29, 2017 Power Train 1,000 mi

TRANSMISSION SHIFTING DELAY IS A ISSUE, CONTINUOUSLY, FROM DAY ONE . I COMPLAINED TO THE DEALER MANY TIMES, NOTHING COULD BE DONE. ON A FEW OCCASIONS THIS DELAY MADE ME PRETTY SCARY AND DANGEROUS. I KNOW THAT THERE WAS A RECALL FOR 2012 AND NEWER MODELS FOR SIMILAR PROBLEM.

Aug 23, 2017 Exterior Lighting 4 mi

WHILE DRIVING MY VEHICLE ON THE HIGHWAY I HAD A HARD TIME TO SEE THE HIGHWAY & THE PANEL ON MY DASH CAME ON SAYING MY RIGHT LOW BEAM LAMP NEEDED TO BE CHECKED. I DROVE HOME VERY CAREFULLY & PARKED MY CAR. THE NEXT DAY J BROUGHT MY CAR TO SEE ABOUT GETTING THE LAMP FIXED & THEY TOLD ME I NEEDED A WHO...

Aug 23, 2017 Exterior Lighting 4 mi

WHILE DRIVING MY VEHICLE ON THE HIGHWAY I HAD A HARD TIME TO SEE THE HIGHWAY & THE PANEL ON MY DASH CAME ON SAYING MY RIGHT LOW BEAM LAMP NEEDED TO BE CHECKED. I DROVE HOME VERY CAREFULLY & PARKED MY CAR. THE NEXT DAY J BROUGHT MY CAR TO SEE ABOUT GETTING THE LAMP FIXED & THEY TOLD ME I NEEDED A WHO...

Aug 15, 2017 Exterior Lighting 68,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS DID NOT ILLUMINATE BRIGHTLY DUE TO MOISTURE WITHIN THE HEADLIGHT ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO THE ORIGINAL UNKNOWN LOCAL DEALER WHERE THEY REMOVED THE HEADLIGHTS AND ADDED A ...

Aug 15, 2017 Exterior Lighting 68,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS DID NOT ILLUMINATE BRIGHTLY DUE TO MOISTURE WITHIN THE HEADLIGHT ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO THE ORIGINAL UNKNOWN LOCAL DEALER WHERE THEY REMOVED THE HEADLIGHTS AND ADDED A ...

Aug 5, 2017 Unknown Or Other

CANNOT HEAR SOUNDS WHEN USE TURN SIGNAL LEVEL I.E. SHOULD CLICK...CANNOT HEAR RADIO, AGAIN SOUND ISSUE,... BELT UNFASTENED SOUND INDICATOR DOES NOT WORK...DOOR AJAR SOUND INDICATOR DOES NOT WORK. YOU CANNOT HEAR ANYTHING. TYPICALLY STATIONARY AND IN MOTION THE SOUND INDICATORS DO NOT WORK TURNING ...

Aug 5, 2017 Unknown Or Other

CANNOT HEAR SOUNDS WHEN USE TURN SIGNAL LEVEL I.E. SHOULD CLICK...CANNOT HEAR RADIO, AGAIN SOUND ISSUE,... BELT UNFASTENED SOUND INDICATOR DOES NOT WORK...DOOR AJAR SOUND INDICATOR DOES NOT WORK. YOU CANNOT HEAR ANYTHING. TYPICALLY STATIONARY AND IN MOTION THE SOUND INDICATORS DO NOT WORK TURNING ...

Jun 26, 2017 Structure 98,000 mi

THE TAIL GATE WILL OPEN WHEN THE BUTTON IS PRESSED BUT UNEXPECTEDLY FALLS STRIKING ANYONE IN THE HEAD WHEN PUTTING SOMETHING IN THE BACK END OR TAKING OUT OF THE BACKEND. BECAUSE THE STRUTS FAIL THAT HOLD THE GATE OPEN. THIS IS THE SAME TYPE OF RECALL AS 15V415000 THAT WAS ISSUED 6/30/2015 FOR THE ...

Jun 26, 2017 Unknown Or Other 98,000 mi

THE TAIL GATE WILL OPEN WHEN THE BUTTON IS PRESSED BUT UNEXPECTEDLY FALLS STRIKING ANYONE IN THE HEAD WHEN PUTTING SOMETHING IN THE BACK END OR TAKING OUT OF THE BACKEND. BECAUSE THE STRUTS FAIL THAT HOLD THE GATE OPEN. THIS IS THE SAME TYPE OF RECALL AS 15V415000 THAT WAS ISSUED 6/30/2015 FOR THE ...

Jun 26, 2017 Structure 98,000 mi

THE TAIL GATE WILL OPEN WHEN THE BUTTON IS PRESSED BUT UNEXPECTEDLY FALLS STRIKING ANYONE IN THE HEAD WHEN PUTTING SOMETHING IN THE BACK END OR TAKING OUT OF THE BACKEND. BECAUSE THE STRUTS FAIL THAT HOLD THE GATE OPEN. THIS IS THE SAME TYPE OF RECALL AS 15V415000 THAT WAS ISSUED 6/30/2015 FOR THE ...

Jun 26, 2017 Unknown Or Other 98,000 mi

THE TAIL GATE WILL OPEN WHEN THE BUTTON IS PRESSED BUT UNEXPECTEDLY FALLS STRIKING ANYONE IN THE HEAD WHEN PUTTING SOMETHING IN THE BACK END OR TAKING OUT OF THE BACKEND. BECAUSE THE STRUTS FAIL THAT HOLD THE GATE OPEN. THIS IS THE SAME TYPE OF RECALL AS 15V415000 THAT WAS ISSUED 6/30/2015 FOR THE ...

Jun 7, 2017 Exterior Lighting 80,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLAMPS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (BILL BLACK CHEVROLET, CADILLAC AT 601 E. BESSEMER AVENUE, GREENSBORO, NC 27405) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS CONDENSATION...

Jun 7, 2017 Exterior Lighting 80,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLAMPS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (BILL BLACK CHEVROLET, CADILLAC AT 601 E. BESSEMER AVENUE, GREENSBORO, NC 27405) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS CONDENSATION...

Jun 6, 2017 Structure 70,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE RAINING, THE WELL IN THE REAR OF THE VEHICLE FILLED WITH WATER, WHICH FLOODED THE REAR ELECTRICAL SYSTEM IN THE REAR OF THE VEHICLE. THE FAILURE RESULTED IN THE LIFTGATE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED TH...

Jun 6, 2017 Electrical System 70,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE RAINING, THE WELL IN THE REAR OF THE VEHICLE FILLED WITH WATER, WHICH FLOODED THE REAR ELECTRICAL SYSTEM IN THE REAR OF THE VEHICLE. THE FAILURE RESULTED IN THE LIFTGATE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED TH...

Jun 6, 2017 Structure 70,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE RAINING, THE WELL IN THE REAR OF THE VEHICLE FILLED WITH WATER, WHICH FLOODED THE REAR ELECTRICAL SYSTEM IN THE REAR OF THE VEHICLE. THE FAILURE RESULTED IN THE LIFTGATE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED TH...

Jun 6, 2017 Electrical System 70,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE RAINING, THE WELL IN THE REAR OF THE VEHICLE FILLED WITH WATER, WHICH FLOODED THE REAR ELECTRICAL SYSTEM IN THE REAR OF THE VEHICLE. THE FAILURE RESULTED IN THE LIFTGATE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED TH...

Jun 2, 2017 Electrical System

CADILLAC HAS REFUSED TO DO THE FACTORY RECALLS DO TO THE FACT THAT THE CARS HAS A REBUILT TITLE. HOW CAN THIS LIMIT THEM TO NOT FIXING FACTORY RECALLED PARTS THAT WHERE NOT DAMAGED

Jun 2, 2017 Electrical System

CADILLAC HAS REFUSED TO DO THE FACTORY RECALLS DO TO THE FACT THAT THE CARS HAS A REBUILT TITLE. HOW CAN THIS LIMIT THEM TO NOT FIXING FACTORY RECALLED PARTS THAT WHERE NOT DAMAGED

May 31, 2017 Suspension 70,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT HEARD A THUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO JBA CHEVROLET DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED AND THE HEAD LAMPS WERE LEAKING. THE SUSPENSION AND HEAD LAMPS NEEDED TO BE REPLACE...

May 31, 2017 Exterior Lighting 70,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT HEARD A THUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO JBA CHEVROLET DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED AND THE HEAD LAMPS WERE LEAKING. THE SUSPENSION AND HEAD LAMPS NEEDED TO BE REPLACE...

May 31, 2017 Suspension 70,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT HEARD A THUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO JBA CHEVROLET DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED AND THE HEAD LAMPS WERE LEAKING. THE SUSPENSION AND HEAD LAMPS NEEDED TO BE REPLACE...

May 31, 2017 Exterior Lighting 70,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT HEARD A THUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO JBA CHEVROLET DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED AND THE HEAD LAMPS WERE LEAKING. THE SUSPENSION AND HEAD LAMPS NEEDED TO BE REPLACE...

May 24, 2017 Exterior Lighting 66,000 mi

I OWN A 2011 CADILLAC SRX 66,000 MILES, IT HAS BEEN IN OUR FAMILY SINCE IT WAS PURCHASED NEW AT CAMARGO CADILLAC. I TOOK IT IN TODAY FOR SIMPLE OIL CHANGE AND TIRE ROTATION. I WAS INFORMED BY PHONE THAT MY HEADLIGHT WAS OUT ON THE DRIVER SIDE, NEWS TO ME. THIS CAR HAS A CATASTROPHIC DEFECT IN THE ...

May 24, 2017 Exterior Lighting 66,000 mi

I OWN A 2011 CADILLAC SRX 66,000 MILES, IT HAS BEEN IN OUR FAMILY SINCE IT WAS PURCHASED NEW AT CAMARGO CADILLAC. I TOOK IT IN TODAY FOR SIMPLE OIL CHANGE AND TIRE ROTATION. I WAS INFORMED BY PHONE THAT MY HEADLIGHT WAS OUT ON THE DRIVER SIDE, NEWS TO ME. THIS CAR HAS A CATASTROPHIC DEFECT IN THE ...

May 12, 2017 Unknown Or Other 58,000 mi

DRAINAGE TUBES IN CARS WITH SUNROOFS ARE CLOGGING AND SHORTING OUT THE LIFT GATE MODULE WHICH COULD CAUSE OTHER ELECTRICAL PROBLEMS OR POSSIBLE A MELTDOWN OR FIRE.. I BOUGHT ONE MODULE AND THE DEALERSHIP BOUGHT THE SECOND ONE THIS WEEK. SINCE THIS OCCURRED WITHIN THE FIRST 30 DAYS I OWNED THE CAR, ...

May 12, 2017 Unknown Or Other 58,000 mi

DRAINAGE TUBES IN CARS WITH SUNROOFS ARE CLOGGING AND SHORTING OUT THE LIFT GATE MODULE WHICH COULD CAUSE OTHER ELECTRICAL PROBLEMS OR POSSIBLE A MELTDOWN OR FIRE.. I BOUGHT ONE MODULE AND THE DEALERSHIP BOUGHT THE SECOND ONE THIS WEEK. SINCE THIS OCCURRED WITHIN THE FIRST 30 DAYS I OWNED THE CAR, ...

May 8, 2017 Power Train 42,000 mi

I HAVE BEEN HAVING ISSUES WITH THE ACCELERATION OF MY SRX, THIS PROBLEM MOSTLY OCCURS WHEN I AM ALMOST AT A COMPLETE STOP THEN I ACCELERATE AND NOTHING, IT ALMOST MAKES ME THINK THE VEHICLE HAS DIED. I CAN ALSO FEEL A MILD CLUNK WHEN LETTING MY FOOT OFF THE ACCELERATOR. I HAVE HAD THE CAR IN THE SHO...

May 8, 2017 Power Train 42,000 mi

I HAVE BEEN HAVING ISSUES WITH THE ACCELERATION OF MY SRX, THIS PROBLEM MOSTLY OCCURS WHEN I AM ALMOST AT A COMPLETE STOP THEN I ACCELERATE AND NOTHING, IT ALMOST MAKES ME THINK THE VEHICLE HAS DIED. I CAN ALSO FEEL A MILD CLUNK WHEN LETTING MY FOOT OFF THE ACCELERATOR. I HAVE HAD THE CAR IN THE SHO...

May 4, 2017 Structure 30,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS EXCESSIVE WATER ENTERING THE CABIN OF THE VEHICLE FROM THE SUN ROOF DRAINAGE LINES. DUE TO THE MOISTURE FROM THE WATER IN THE VEHICLE, THE DEFROSTER BECAME INOPERABLE. THE CONTACT ALSO STATED THAT THE TRUNK RELEASE BUTTON BE...

May 4, 2017 Visibility 30,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS EXCESSIVE WATER ENTERING THE CABIN OF THE VEHICLE FROM THE SUN ROOF DRAINAGE LINES. DUE TO THE MOISTURE FROM THE WATER IN THE VEHICLE, THE DEFROSTER BECAME INOPERABLE. THE CONTACT ALSO STATED THAT THE TRUNK RELEASE BUTTON BE...

May 4, 2017 Structure 30,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS EXCESSIVE WATER ENTERING THE CABIN OF THE VEHICLE FROM THE SUN ROOF DRAINAGE LINES. DUE TO THE MOISTURE FROM THE WATER IN THE VEHICLE, THE DEFROSTER BECAME INOPERABLE. THE CONTACT ALSO STATED THAT THE TRUNK RELEASE BUTTON BE...

May 4, 2017 Visibility 30,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS EXCESSIVE WATER ENTERING THE CABIN OF THE VEHICLE FROM THE SUN ROOF DRAINAGE LINES. DUE TO THE MOISTURE FROM THE WATER IN THE VEHICLE, THE DEFROSTER BECAME INOPERABLE. THE CONTACT ALSO STATED THAT THE TRUNK RELEASE BUTTON BE...

Apr 19, 2017 Exterior Lighting 45,000 mi

WATER INTRUSION INTO HEADLAMP CAUSED BALLAST AND BULB TO SHORT OUT.

Apr 19, 2017 Exterior Lighting 45,000 mi

WATER INTRUSION INTO HEADLAMP CAUSED BALLAST AND BULB TO SHORT OUT.

Mar 22, 2017 Engine 10,000 mi

THIS PROBLEM HAS BEEN HAPPENING SINCE I BOUGHT CAR WITH 9000 MILES ON IT THE DEALER CLAIMS IT IS THE TRANSMISSION LEARNING YOUR DRIVING HABITS, I DO NOT AGREE. WHAT HAPPENS IS AT ANY GIVEN TIME WHEN THE ACCELERATOR IS PUSHED THE ENGINE/TRANSMISSION WILL HESITATE. THIS IS HAPPENING WITH MORE FREQUENC...

Mar 22, 2017 Power Train 10,000 mi

THIS PROBLEM HAS BEEN HAPPENING SINCE I BOUGHT CAR WITH 9000 MILES ON IT THE DEALER CLAIMS IT IS THE TRANSMISSION LEARNING YOUR DRIVING HABITS, I DO NOT AGREE. WHAT HAPPENS IS AT ANY GIVEN TIME WHEN THE ACCELERATOR IS PUSHED THE ENGINE/TRANSMISSION WILL HESITATE. THIS IS HAPPENING WITH MORE FREQUENC...

Mar 22, 2017 Engine 10,000 mi

THIS PROBLEM HAS BEEN HAPPENING SINCE I BOUGHT CAR WITH 9000 MILES ON IT THE DEALER CLAIMS IT IS THE TRANSMISSION LEARNING YOUR DRIVING HABITS, I DO NOT AGREE. WHAT HAPPENS IS AT ANY GIVEN TIME WHEN THE ACCELERATOR IS PUSHED THE ENGINE/TRANSMISSION WILL HESITATE. THIS IS HAPPENING WITH MORE FREQUENC...

Mar 22, 2017 Power Train 10,000 mi

THIS PROBLEM HAS BEEN HAPPENING SINCE I BOUGHT CAR WITH 9000 MILES ON IT THE DEALER CLAIMS IT IS THE TRANSMISSION LEARNING YOUR DRIVING HABITS, I DO NOT AGREE. WHAT HAPPENS IS AT ANY GIVEN TIME WHEN THE ACCELERATOR IS PUSHED THE ENGINE/TRANSMISSION WILL HESITATE. THIS IS HAPPENING WITH MORE FREQUENC...

Mar 8, 2017 Suspension 45,000 mi

2011 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO FRONT & REAR WHEEL BEARING FAILURE AND SEEKS REIMBURSEMENT REPAIRS. *SMD THE CONSUMER STATED AT 45,000 MILES THE FRONT WHEEL BEARING WAS REPLACED. TWO MONTHS LATER, THE REAR WHEEL BEARING WAS REPLACED. *JB

Mar 8, 2017 Suspension 45,000 mi

2011 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO FRONT & REAR WHEEL BEARING FAILURE AND SEEKS REIMBURSEMENT REPAIRS. *SMD THE CONSUMER STATED AT 45,000 MILES THE FRONT WHEEL BEARING WAS REPLACED. TWO MONTHS LATER, THE REAR WHEEL BEARING WAS REPLACED. *JB

Mar 3, 2017 Exterior Lighting 47,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROJECT ENOUGH DISTANCE LIGHT. A CERTIFIED MECHANIC REPLACED THE BULBS; HOWEVER, THE FAILURE OCCURRED. THE CERTIFIED MECHANIC WAS UNABLE TO REMEDY THE FAILURE. THE CONTACT CALLED THE DEALER WHO INFORMED THE CO...

Mar 3, 2017 Exterior Lighting 47,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROJECT ENOUGH DISTANCE LIGHT. A CERTIFIED MECHANIC REPLACED THE BULBS; HOWEVER, THE FAILURE OCCURRED. THE CERTIFIED MECHANIC WAS UNABLE TO REMEDY THE FAILURE. THE CONTACT CALLED THE DEALER WHO INFORMED THE CO...

Jan 20, 2017 Engine 129,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WA...

Jan 20, 2017 Engine 129,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WA...

Jan 17, 2017 Exterior Lighting 46,661 mi

RIGHT HEADLIGHT FOGGING AND CONDENSATION WITHIN SEALED BEAM IN FOG, RAIN AND SNOW CONDITIONS.

Jan 17, 2017 Exterior Lighting 46,661 mi

RIGHT HEADLIGHT FOGGING AND CONDENSATION WITHIN SEALED BEAM IN FOG, RAIN AND SNOW CONDITIONS.

Jan 10, 2017 Wheels 74,906 mi

MY SRX HAS WHINING NOISE IN THE FRONT DRIVERS SIDE FRONT WHEEL WHEN DRIVING. *TR

Jan 10, 2017 Wheels 74,906 mi

MY SRX HAS WHINING NOISE IN THE FRONT DRIVERS SIDE FRONT WHEEL WHEN DRIVING. *TR

Jan 8, 2017 Exterior Lighting 102,012 mi

THE PASSENGER SIDE HEADLIGHT HAS A LOT OF CONDENSATION IN IT AND RESTRICTS THE AMOUNT OF LIGHT BEING PUT OUT. THE DRIVER SIDE ALSO HAS MOISTURE BUT NOT AS MUCH AS THE PASSENGER. THE PASSENGER TAIL LIGHT DOES NOT WORK WHEN THE LIGHTS ARE ON. NO ACCIDENTS THAT I AM AWARE OF.

Jan 8, 2017 Exterior Lighting 102,012 mi

THE PASSENGER SIDE HEADLIGHT HAS A LOT OF CONDENSATION IN IT AND RESTRICTS THE AMOUNT OF LIGHT BEING PUT OUT. THE DRIVER SIDE ALSO HAS MOISTURE BUT NOT AS MUCH AS THE PASSENGER. THE PASSENGER TAIL LIGHT DOES NOT WORK WHEN THE LIGHTS ARE ON. NO ACCIDENTS THAT I AM AWARE OF.

Dec 29, 2016 Exterior Lighting

LOW BEAM HEADLIGHTS ARE USELESS. THEY ONLY LIGHT UP ONE CAR LENGTH. I SEE OTHERS HAVE COMPLAINED ALSO. WE HAVE THE "LUXURY" MODEL WITH THE HALOGEN LIGHTS. I SEE THIS AS A SAFETY FACTOR. THERE WAS NO ACCIDENT, I JUST DON'T FEEL COMFORTABLE DRIVING THIS CAR AT NIGHT DUE THE POOR LIGHTING. *TR

Dec 29, 2016 Exterior Lighting

LOW BEAM HEADLIGHTS ARE USELESS. THEY ONLY LIGHT UP ONE CAR LENGTH. I SEE OTHERS HAVE COMPLAINED ALSO. WE HAVE THE "LUXURY" MODEL WITH THE HALOGEN LIGHTS. I SEE THIS AS A SAFETY FACTOR. THERE WAS NO ACCIDENT, I JUST DON'T FEEL COMFORTABLE DRIVING THIS CAR AT NIGHT DUE THE POOR LIGHTING. *TR

Dec 28, 2016 Wheels 21,814 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: 235/6518 (NA). WHILE THE TIRES WERE BEING ROTATED, THE TECHNICIAN SUGGESTED HAVING THEM INSPECTED BY A QUALIFIED MICHELIN TECHNICIAN. THE VEHICLE WAS TAKEN TO A MICHELIN DEALER WHERE IT WAS DIAGNOSED THAT ALL ...

Dec 28, 2016 Wheels 21,814 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: 235/6518 (NA). WHILE THE TIRES WERE BEING ROTATED, THE TECHNICIAN SUGGESTED HAVING THEM INSPECTED BY A QUALIFIED MICHELIN TECHNICIAN. THE VEHICLE WAS TAKEN TO A MICHELIN DEALER WHERE IT WAS DIAGNOSED THAT ALL ...

Dec 25, 2016 Structure 49,000 mi

ON SEVERAL OCCASIONS, THE HATCHBACK LIFTGATE OPENED BY ITSELF. THEN IT WOULD NOT OPEN AT ALL WHICH DOESN'T ALLOW ANY ACCESS TO THE REAR CARGO AREA WHERE FLAT TIRE REPAIR GEAR IS LOCATED. I THEN DETERMINED THAT THE EXPENSIVE ELECTRICAL LIFTGATE MECHANISM BECAME SUBMERGED IN WATER FROM SUNROOF DRAIN T...

Dec 25, 2016 Electrical System 49,000 mi

ON SEVERAL OCCASIONS, THE HATCHBACK LIFTGATE OPENED BY ITSELF. THEN IT WOULD NOT OPEN AT ALL WHICH DOESN'T ALLOW ANY ACCESS TO THE REAR CARGO AREA WHERE FLAT TIRE REPAIR GEAR IS LOCATED. I THEN DETERMINED THAT THE EXPENSIVE ELECTRICAL LIFTGATE MECHANISM BECAME SUBMERGED IN WATER FROM SUNROOF DRAIN T...

Dec 25, 2016 Structure 49,000 mi

ON SEVERAL OCCASIONS, THE HATCHBACK LIFTGATE OPENED BY ITSELF. THEN IT WOULD NOT OPEN AT ALL WHICH DOESN'T ALLOW ANY ACCESS TO THE REAR CARGO AREA WHERE FLAT TIRE REPAIR GEAR IS LOCATED. I THEN DETERMINED THAT THE EXPENSIVE ELECTRICAL LIFTGATE MECHANISM BECAME SUBMERGED IN WATER FROM SUNROOF DRAIN T...

Dec 25, 2016 Electrical System 49,000 mi

ON SEVERAL OCCASIONS, THE HATCHBACK LIFTGATE OPENED BY ITSELF. THEN IT WOULD NOT OPEN AT ALL WHICH DOESN'T ALLOW ANY ACCESS TO THE REAR CARGO AREA WHERE FLAT TIRE REPAIR GEAR IS LOCATED. I THEN DETERMINED THAT THE EXPENSIVE ELECTRICAL LIFTGATE MECHANISM BECAME SUBMERGED IN WATER FROM SUNROOF DRAIN T...

Dec 14, 2016 Exterior Lighting 62,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS DIMMED AND FAILED TO ILLUMINATE. IN ADDITION, THE HEADLIGHT ASSEMBLY RETAINED WATER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE HEADLIGHT ASSEMB...

Dec 14, 2016 Exterior Lighting 62,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS DIMMED AND FAILED TO ILLUMINATE. IN ADDITION, THE HEADLIGHT ASSEMBLY RETAINED WATER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE HEADLIGHT ASSEMB...

Dec 7, 2016 Electrical System 98,000 mi

THIS IS THE 2ND TIME FOR THIS REPAIR... THE BACK HATCH WON'T LIFT, THE SUNROOF WON'T OPEN, THE BACKUP CAMERA IS FOGGY, AND THE DOOR LOCKS WON'T ENGAGE WHEN THE VEHICLE IS PUT IN GEAR. ONCE AGAIN, THE "MOTOR" THAT RUNS ALL OF THESE THINGS HAS GOTTEN WATER IN IT AND HAS BURNT UP. FIRST TIME REPAIR......

Dec 7, 2016 Electrical System 98,000 mi

THIS IS THE 2ND TIME FOR THIS REPAIR... THE BACK HATCH WON'T LIFT, THE SUNROOF WON'T OPEN, THE BACKUP CAMERA IS FOGGY, AND THE DOOR LOCKS WON'T ENGAGE WHEN THE VEHICLE IS PUT IN GEAR. ONCE AGAIN, THE "MOTOR" THAT RUNS ALL OF THESE THINGS HAS GOTTEN WATER IN IT AND HAS BURNT UP. FIRST TIME REPAIR......

Nov 29, 2016 Exterior Lighting 60,000 mi

THE HEADLIGHT SEAL IS LEAKING ALLOWING WATER TO ENTER. I'VE REPLACED 1 AND NOW THE OTHER 1 IS LEAKING

Nov 29, 2016 Exterior Lighting 60,000 mi

THE HEADLIGHT SEAL IS LEAKING ALLOWING WATER TO ENTER. I'VE REPLACED 1 AND NOW THE OTHER 1 IS LEAKING

Nov 23, 2016 Exterior Lighting 44,000 mi

THE LOW BEAM HEADLIGHTS ARE VERY INADEQUATE FOR NIGHT TIME DRIVING. IT APPEARS THAT THE INTENSITY OF THE LOW BEAMS ARE THE SAME AS WHEN THEY ARE USED FOR DAYTIME DRIVING LIGHTS. THE HIGH BEAMS FUNCTION NORMALLY. I HAVE TRIED TO USE THE LOW BEAMS IN BOTH THE AUTOMATIC AND MANUAL MODE, STILL VERY L...

Nov 23, 2016 Exterior Lighting 44,000 mi

THE LOW BEAM HEADLIGHTS ARE VERY INADEQUATE FOR NIGHT TIME DRIVING. IT APPEARS THAT THE INTENSITY OF THE LOW BEAMS ARE THE SAME AS WHEN THEY ARE USED FOR DAYTIME DRIVING LIGHTS. THE HIGH BEAMS FUNCTION NORMALLY. I HAVE TRIED TO USE THE LOW BEAMS IN BOTH THE AUTOMATIC AND MANUAL MODE, STILL VERY L...

Nov 1, 2016 Service Brakes 65,000 mi

MY 2011 CADILLAC ON FEB 8 @016 WENT PUT IN PARK AND WENT TO GET OUT OF IT JUMP IN REVERSE I FELL GOT TRY PUT IN PARK IN STEAL IT WENT IN TO DRIVE PULL WITH CAR IN CAR WASH AND I GOT PEN BETWEEN THE DOOR AND CAR FRAME. PLUS IN CAR WASH IT CRUSH ME WENT THE ARM OF CAR WASH PEN ME BETWEEN THE ARM ON CA...

Nov 1, 2016 Power Train 65,000 mi

MY 2011 CADILLAC ON FEB 8 @016 WENT PUT IN PARK AND WENT TO GET OUT OF IT JUMP IN REVERSE I FELL GOT TRY PUT IN PARK IN STEAL IT WENT IN TO DRIVE PULL WITH CAR IN CAR WASH AND I GOT PEN BETWEEN THE DOOR AND CAR FRAME. PLUS IN CAR WASH IT CRUSH ME WENT THE ARM OF CAR WASH PEN ME BETWEEN THE ARM ON CA...

Nov 1, 2016 Unknown Or Other 65,000 mi

MY 2011 CADILLAC ON FEB 8 @016 WENT PUT IN PARK AND WENT TO GET OUT OF IT JUMP IN REVERSE I FELL GOT TRY PUT IN PARK IN STEAL IT WENT IN TO DRIVE PULL WITH CAR IN CAR WASH AND I GOT PEN BETWEEN THE DOOR AND CAR FRAME. PLUS IN CAR WASH IT CRUSH ME WENT THE ARM OF CAR WASH PEN ME BETWEEN THE ARM ON CA...

Nov 1, 2016 Engine 78,892 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 50 MPH, THE VEHICLE INADVERTENTLY DECELERATED TO 20 MPH. THE VEHICLE STABILITY ENGINE AND ENGINE POWER REDUCE WARNING INDICATORS ILLUMINATED. THE ISSUE RECURRED SEVERAL TIMES WHILE THE CONTACT WAS DRIVING THE VEHICLE TO THE DEALER. THE CONTACT ...

Nov 1, 2016 Vehicle Speed Control 78,892 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 50 MPH, THE VEHICLE INADVERTENTLY DECELERATED TO 20 MPH. THE VEHICLE STABILITY ENGINE AND ENGINE POWER REDUCE WARNING INDICATORS ILLUMINATED. THE ISSUE RECURRED SEVERAL TIMES WHILE THE CONTACT WAS DRIVING THE VEHICLE TO THE DEALER. THE CONTACT ...

Nov 1, 2016 Service Brakes 65,000 mi

MY 2011 CADILLAC ON FEB 8 @016 WENT PUT IN PARK AND WENT TO GET OUT OF IT JUMP IN REVERSE I FELL GOT TRY PUT IN PARK IN STEAL IT WENT IN TO DRIVE PULL WITH CAR IN CAR WASH AND I GOT PEN BETWEEN THE DOOR AND CAR FRAME. PLUS IN CAR WASH IT CRUSH ME WENT THE ARM OF CAR WASH PEN ME BETWEEN THE ARM ON CA...

Nov 1, 2016 Power Train 65,000 mi

MY 2011 CADILLAC ON FEB 8 @016 WENT PUT IN PARK AND WENT TO GET OUT OF IT JUMP IN REVERSE I FELL GOT TRY PUT IN PARK IN STEAL IT WENT IN TO DRIVE PULL WITH CAR IN CAR WASH AND I GOT PEN BETWEEN THE DOOR AND CAR FRAME. PLUS IN CAR WASH IT CRUSH ME WENT THE ARM OF CAR WASH PEN ME BETWEEN THE ARM ON CA...

Nov 1, 2016 Unknown Or Other 65,000 mi

MY 2011 CADILLAC ON FEB 8 @016 WENT PUT IN PARK AND WENT TO GET OUT OF IT JUMP IN REVERSE I FELL GOT TRY PUT IN PARK IN STEAL IT WENT IN TO DRIVE PULL WITH CAR IN CAR WASH AND I GOT PEN BETWEEN THE DOOR AND CAR FRAME. PLUS IN CAR WASH IT CRUSH ME WENT THE ARM OF CAR WASH PEN ME BETWEEN THE ARM ON CA...

Nov 1, 2016 Engine 78,892 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 50 MPH, THE VEHICLE INADVERTENTLY DECELERATED TO 20 MPH. THE VEHICLE STABILITY ENGINE AND ENGINE POWER REDUCE WARNING INDICATORS ILLUMINATED. THE ISSUE RECURRED SEVERAL TIMES WHILE THE CONTACT WAS DRIVING THE VEHICLE TO THE DEALER. THE CONTACT ...

Nov 1, 2016 Vehicle Speed Control 78,892 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 50 MPH, THE VEHICLE INADVERTENTLY DECELERATED TO 20 MPH. THE VEHICLE STABILITY ENGINE AND ENGINE POWER REDUCE WARNING INDICATORS ILLUMINATED. THE ISSUE RECURRED SEVERAL TIMES WHILE THE CONTACT WAS DRIVING THE VEHICLE TO THE DEALER. THE CONTACT ...

Oct 24, 2016 Exterior Lighting 35,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING MULTIPLE SPEEDS, BOTH OF THE HEADLAMPS SHUT OFF WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER HAD NOT REPAIRED THE VEHICLE, BUT INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY MOISTURE. THE VIN WAS NOT AVAILABLE....

Oct 24, 2016 Exterior Lighting 35,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING MULTIPLE SPEEDS, BOTH OF THE HEADLAMPS SHUT OFF WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER HAD NOT REPAIRED THE VEHICLE, BUT INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY MOISTURE. THE VIN WAS NOT AVAILABLE....

Sep 3, 2016 Wheels 114,000 mi

3 OF THE 4 WHEEL BEARING/HUBS ARE BAD. NEED TO REPLACE THREE. THOUGHT IT WAS TIRES, BUT IT IS THE WHEEL BEARINGS. I HAVE 114,000 MILES ON THE VEHICLE AND NO POWER TRAIN WARRANTY NOW. HAS BEEN LIKE THIS FOR 50,000 MILES AND THOUGHT IT WAS THE TIRES I BOUGHT BECAUSE IT STARTED RIGHT AFTER NEW TIRE...

Sep 3, 2016 Wheels 114,000 mi

3 OF THE 4 WHEEL BEARING/HUBS ARE BAD. NEED TO REPLACE THREE. THOUGHT IT WAS TIRES, BUT IT IS THE WHEEL BEARINGS. I HAVE 114,000 MILES ON THE VEHICLE AND NO POWER TRAIN WARRANTY NOW. HAS BEEN LIKE THIS FOR 50,000 MILES AND THOUGHT IT WAS THE TIRES I BOUGHT BECAUSE IT STARTED RIGHT AFTER NEW TIRE...

Aug 31, 2016 Electrical System 60,000 mi

THE PASSENGER SIDE HEADLIGHT HAS MOISTURE IN IT AND DOES NOT WORK. THIS APPEARS TO BE A COMMON PROBLEM WITH SOME OWNERS REPORTEDLY LOSING BOTH HEAD LAMPS DO TO THIS PROBLEM. EXTREMELY DANGEROUS. ONE PERSON ON THE CADILLAC FORUM REPORTED THAT THERE WERE 30,000 POST REGARDING THIS PROBLEM. GOING BACK ...

Aug 31, 2016 Electrical System 60,000 mi

THE PASSENGER SIDE HEADLIGHT HAS MOISTURE IN IT AND DOES NOT WORK. THIS APPEARS TO BE A COMMON PROBLEM WITH SOME OWNERS REPORTEDLY LOSING BOTH HEAD LAMPS DO TO THIS PROBLEM. EXTREMELY DANGEROUS. ONE PERSON ON THE CADILLAC FORUM REPORTED THAT THERE WERE 30,000 POST REGARDING THIS PROBLEM. GOING BACK ...

Aug 17, 2016 Exterior Lighting 80,000 mi

SUV LOW BEAM LIGHTS DON'T ILLUMINATE THE ROADWAY. DRIVING FROM FLORIDA TO MARYLAND, I WAS UNABLE TO SEE THE ROADWAY MARKINGS UNLESS THEY HAD REFLECTIVE STRIPS. RAINY WEATHER MAKES IT IMPOSSIBLE TO SEE AT ALL. ONCOMING HEADLIGHTS MAKE STAYING ON THE ROADWAY NEARLY IMPOSSIBLE. THIS DEFECT CAUSES T...

Aug 17, 2016 Exterior Lighting 80,000 mi

SUV LOW BEAM LIGHTS DON'T ILLUMINATE THE ROADWAY. DRIVING FROM FLORIDA TO MARYLAND, I WAS UNABLE TO SEE THE ROADWAY MARKINGS UNLESS THEY HAD REFLECTIVE STRIPS. RAINY WEATHER MAKES IT IMPOSSIBLE TO SEE AT ALL. ONCOMING HEADLIGHTS MAKE STAYING ON THE ROADWAY NEARLY IMPOSSIBLE. THIS DEFECT CAUSES T...

Jul 30, 2016 Electrical System

MY WIFE WAS GOING TO LEAVE THE HOUSE YESTERDAY (7/29/2016) MORNING TO START HER DAY. SHE CALLED TO NOTIFY ME THAT THE CADILLAC WOULD NOT START. THE CAR WAS PARKED IN THE DRIVEWAY. ONLY THE INTERIOR LIGHTS WOULD COME ON. BY THE TIME I GOT HOME THAT AFTERNOON THE CAR WOULD START BUT ANYTHING ELECTRONI...

Jul 30, 2016 Electrical System

MY WIFE WAS GOING TO LEAVE THE HOUSE YESTERDAY (7/29/2016) MORNING TO START HER DAY. SHE CALLED TO NOTIFY ME THAT THE CADILLAC WOULD NOT START. THE CAR WAS PARKED IN THE DRIVEWAY. ONLY THE INTERIOR LIGHTS WOULD COME ON. BY THE TIME I GOT HOME THAT AFTERNOON THE CAR WOULD START BUT ANYTHING ELECTRONI...

Jul 13, 2016 Suspension 106,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 30 MPH, THE REAR AXLE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESET THE REAR AXLE LIGHT, BUT THE ISSUE RECURRED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000....

Jul 13, 2016 Suspension 106,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 30 MPH, THE REAR AXLE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESET THE REAR AXLE LIGHT, BUT THE ISSUE RECURRED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000....

Jul 8, 2016 Exterior Lighting

VERY BAD LIGHTING OF LOW BEAM HEAD LIGHTS..CANNOT SEE LIGHTS ON ROAD

Jul 8, 2016 Exterior Lighting

VERY BAD LIGHTING OF LOW BEAM HEAD LIGHTS..CANNOT SEE LIGHTS ON ROAD

Jun 27, 2016 Structure

LIFT GATE FAILED TO OPEN. ACCORDING TO WARRANTY COMPANY WATER LEAKED FROM THE SUNROOF FROM THE DRAINS ONTO THE LIFTGATE MOTOR AND SHORTED IT OUT. IT WAS NOT COVERED BY THE WARRANTY BECAUSE IT WAS CONSIDERED WATER DAMAGED.

Jun 27, 2016 Electrical System

LIFT GATE FAILED TO OPEN. ACCORDING TO WARRANTY COMPANY WATER LEAKED FROM THE SUNROOF FROM THE DRAINS ONTO THE LIFTGATE MOTOR AND SHORTED IT OUT. IT WAS NOT COVERED BY THE WARRANTY BECAUSE IT WAS CONSIDERED WATER DAMAGED.

Jun 27, 2016 Power Train

THE 2011 CADILLAC SRX STALLS WHEN TRYING TO PULL OFF FROM BEING A STOP SIGN. IT DOES NOT ACCELERATE APPROPRIATELY. IT STALLS. IT COULD BE A MAJOR ISSUE WHEN DRIVING ON THE INTERSTATE OR PULLING OUT INTO TRAFFIC FROM BEING AT A STANDSTILL. IT IS LIKE THE TRANSMISSION STALLS AND DOES NOT CHANGE GE...

Jun 27, 2016 Structure

LIFT GATE FAILED TO OPEN. ACCORDING TO WARRANTY COMPANY WATER LEAKED FROM THE SUNROOF FROM THE DRAINS ONTO THE LIFTGATE MOTOR AND SHORTED IT OUT. IT WAS NOT COVERED BY THE WARRANTY BECAUSE IT WAS CONSIDERED WATER DAMAGED.

Jun 27, 2016 Electrical System

LIFT GATE FAILED TO OPEN. ACCORDING TO WARRANTY COMPANY WATER LEAKED FROM THE SUNROOF FROM THE DRAINS ONTO THE LIFTGATE MOTOR AND SHORTED IT OUT. IT WAS NOT COVERED BY THE WARRANTY BECAUSE IT WAS CONSIDERED WATER DAMAGED.

Jun 27, 2016 Power Train

THE 2011 CADILLAC SRX STALLS WHEN TRYING TO PULL OFF FROM BEING A STOP SIGN. IT DOES NOT ACCELERATE APPROPRIATELY. IT STALLS. IT COULD BE A MAJOR ISSUE WHEN DRIVING ON THE INTERSTATE OR PULLING OUT INTO TRAFFIC FROM BEING AT A STANDSTILL. IT IS LIKE THE TRANSMISSION STALLS AND DOES NOT CHANGE GE...

Jun 2, 2016 Structure 29,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE LIFTGATE CLOSED WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILU...

Jun 2, 2016 Structure 29,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE LIFTGATE CLOSED WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILU...

May 6, 2016 Structure 38,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE REAR LIFTGATE CLOSED INDEPENDENTLY AND STRUCK THE CONTACT'S HEAD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

May 6, 2016 Structure 38,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE REAR LIFTGATE CLOSED INDEPENDENTLY AND STRUCK THE CONTACT'S HEAD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Apr 8, 2016 Exterior Lighting

] LEAKING HEADLIGHTS! (WATER, CONDENSATION, MOISTURE, ETC)

Apr 8, 2016 Exterior Lighting

] LEAKING HEADLIGHTS! (WATER, CONDENSATION, MOISTURE, ETC)

Mar 18, 2016 Exterior Lighting 104,356 mi

VEHICLE HEADLAMPS WENT OUT TOTALLY WITHIN 2 DAYS AFTER MOISTURE AND CONDENSATION APPEARED BEHIND PROTECTIVE CLEAR SEALED COVERS. LEFT SIDE WENT OUT WHILE VEHICLE WAS IN MOTION, RIGHT SIDE WAS OUT WHEN I ARRIVED FOR SERVICE THE NEXT DAY. I WAS CHARGED $1354.47 BY CADILLAC TO REPLACE ALL COMPONENTS ...

Mar 18, 2016 Exterior Lighting 104,356 mi

VEHICLE HEADLAMPS WENT OUT TOTALLY WITHIN 2 DAYS AFTER MOISTURE AND CONDENSATION APPEARED BEHIND PROTECTIVE CLEAR SEALED COVERS. LEFT SIDE WENT OUT WHILE VEHICLE WAS IN MOTION, RIGHT SIDE WAS OUT WHEN I ARRIVED FOR SERVICE THE NEXT DAY. I WAS CHARGED $1354.47 BY CADILLAC TO REPLACE ALL COMPONENTS ...

Feb 15, 2016 Exterior Lighting

LOW BEAMS ARE TOO DIM. WHEN I'M ON ROADS THAT DO NOT HAVE REFLECTIVE STRIPES I CAN'T SEE THE SIDES OF THE ROAD. THIS IS PARTICULARLY DANGEROUS WHEN APPROACHING ONCOMING TRAFFIC.

Feb 15, 2016 Exterior Lighting

LOW BEAMS ARE TOO DIM. WHEN I'M ON ROADS THAT DO NOT HAVE REFLECTIVE STRIPES I CAN'T SEE THE SIDES OF THE ROAD. THIS IS PARTICULARLY DANGEROUS WHEN APPROACHING ONCOMING TRAFFIC.

Feb 13, 2016 Electrical System 28,000 mi

BOTH FRONT (L & R) WINDOWS OPERATE VERY SLOWLY WHEN GOING UP. SO SLOWLY, IN FACT, OFTEN "MANUAL ASSISTANCE" (THE USE OF THE DRIVER'S HAND GRASPING THE WINDOW-HELPING IT UP-AS IT S-L-O-W-L-Y RISES) IS REQUIRED. NATURALLY, THE 4 YEAR BUMPER TO BUMPER WARRANTEE JUST EXPIRED 2 MONTHS AGO. THIS IS A DI...

Feb 13, 2016 Electrical System 28,000 mi

BOTH FRONT (L & R) WINDOWS OPERATE VERY SLOWLY WHEN GOING UP. SO SLOWLY, IN FACT, OFTEN "MANUAL ASSISTANCE" (THE USE OF THE DRIVER'S HAND GRASPING THE WINDOW-HELPING IT UP-AS IT S-L-O-W-L-Y RISES) IS REQUIRED. NATURALLY, THE 4 YEAR BUMPER TO BUMPER WARRANTEE JUST EXPIRED 2 MONTHS AGO. THIS IS A DI...

Feb 8, 2016 Exterior Lighting 76,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT CONDENSATION ENTERED THE HEADLIGHT UNIT AND CAUSED THEM TO FAIL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE F...

Feb 8, 2016 Exterior Lighting 76,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT CONDENSATION ENTERED THE HEADLIGHT UNIT AND CAUSED THEM TO FAIL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE F...

Jan 29, 2016 Engine 79,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASS FLOW SENSOR FAILED A...

Jan 29, 2016 Service Brakes 79,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASS FLOW SENSOR FAILED A...

Jan 29, 2016 Engine 79,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASS FLOW SENSOR FAILED A...

Jan 29, 2016 Service Brakes 79,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASS FLOW SENSOR FAILED A...

Jan 22, 2016 Exterior Lighting 51,000 mi

FRONT HEADLIGHT ASSEMBLIES ARE DEFECTIVE AND ALLOW CONDENSATION TO BUILD UP BEHIND LENS CAUSING HEADLIGHTS TO BE LESS EFFECTIVE AND EVENTUALLY SHORT OUT ELECTRICAL SYSTEM. THIS CONDITION HAS OCCURRED TWICE (ON BOTH FRONT PASSENGER AND DRIVERS SIDE) SINCE I PURCHASED THIS VEHICLE IN 2014, MOST RECEN...

Jan 22, 2016 Exterior Lighting 51,000 mi

FRONT HEADLIGHT ASSEMBLIES ARE DEFECTIVE AND ALLOW CONDENSATION TO BUILD UP BEHIND LENS CAUSING HEADLIGHTS TO BE LESS EFFECTIVE AND EVENTUALLY SHORT OUT ELECTRICAL SYSTEM. THIS CONDITION HAS OCCURRED TWICE (ON BOTH FRONT PASSENGER AND DRIVERS SIDE) SINCE I PURCHASED THIS VEHICLE IN 2014, MOST RECEN...

Jan 11, 2016 Vehicle Speed Control 30,000 mi

SOMETIMES WHEN ACCELERATING IT BOGS DOWN. DANGEROUS WHEN YOU NEED PULL OUT IN TRAFFIC. TOOK IT TO DEALERSHIP AT LEAST 5 TIMES. THEY CHECKED CODES. NEVER COULD GET IT TO REPEAT AT DEALERSHIPS.

Jan 11, 2016 Service Brakes 50,000 mi

BRAKES FEEL SPONGY, SOMETIMES THEY GO ALMOST TO FLOOR BOFORE SLOWING DOWN. HAS BEEN DANGEROUS. REPAIR CENTER CAN'T FIND ANYTHING WRONG.

Jan 11, 2016 Vehicle Speed Control 30,000 mi

SOMETIMES WHEN ACCELERATING IT BOGS DOWN. DANGEROUS WHEN YOU NEED PULL OUT IN TRAFFIC. TOOK IT TO DEALERSHIP AT LEAST 5 TIMES. THEY CHECKED CODES. NEVER COULD GET IT TO REPEAT AT DEALERSHIPS.

Jan 11, 2016 Service Brakes 50,000 mi

BRAKES FEEL SPONGY, SOMETIMES THEY GO ALMOST TO FLOOR BOFORE SLOWING DOWN. HAS BEEN DANGEROUS. REPAIR CENTER CAN'T FIND ANYTHING WRONG.

Dec 20, 2015 Structure 47,000 mi

7/24/15 HAD SUNROOF SERVICED FOR RECALL.INTERIOR WET MOLDY,EVEN HAT IN SEAT WEB. 7/26/15 COULD NOT OPEN REAR LIFT GATE..DEALER COULD REPAIR FOR HALF RHE $1,200 COST,SINCE THE MILEAGE WAS OVER 4 YEAR WARRANTY BUT HAD LESS THAN 48,000 MI. COULD HEAR WATER AFTER ANY RAIN.DEALER ADMITTED PROBLEM WITH SU...

Dec 20, 2015 Electrical System 47,000 mi

7/24/15 HAD SUNROOF SERVICED FOR RECALL.INTERIOR WET MOLDY,EVEN HAT IN SEAT WEB. 7/26/15 COULD NOT OPEN REAR LIFT GATE..DEALER COULD REPAIR FOR HALF RHE $1,200 COST,SINCE THE MILEAGE WAS OVER 4 YEAR WARRANTY BUT HAD LESS THAN 48,000 MI. COULD HEAR WATER AFTER ANY RAIN.DEALER ADMITTED PROBLEM WITH SU...

Dec 20, 2015 Structure 47,000 mi

7/24/15 HAD SUNROOF SERVICED FOR RECALL.INTERIOR WET MOLDY,EVEN HAT IN SEAT WEB. 7/26/15 COULD NOT OPEN REAR LIFT GATE..DEALER COULD REPAIR FOR HALF RHE $1,200 COST,SINCE THE MILEAGE WAS OVER 4 YEAR WARRANTY BUT HAD LESS THAN 48,000 MI. COULD HEAR WATER AFTER ANY RAIN.DEALER ADMITTED PROBLEM WITH SU...

Dec 20, 2015 Electrical System 47,000 mi

7/24/15 HAD SUNROOF SERVICED FOR RECALL.INTERIOR WET MOLDY,EVEN HAT IN SEAT WEB. 7/26/15 COULD NOT OPEN REAR LIFT GATE..DEALER COULD REPAIR FOR HALF RHE $1,200 COST,SINCE THE MILEAGE WAS OVER 4 YEAR WARRANTY BUT HAD LESS THAN 48,000 MI. COULD HEAR WATER AFTER ANY RAIN.DEALER ADMITTED PROBLEM WITH SU...

Nov 11, 2015 Engine 37,000 mi

THE VEHICLE HESITATES WHEN ACCELERATING ON HIGHWAY AT ABOUT 40 TO 50 MPH. VEHICLE JUST STALLS OUT WHEN DRIVING.

Nov 11, 2015 Power Train 37,000 mi

THE VEHICLE HESITATES WHEN ACCELERATING ON HIGHWAY AT ABOUT 40 TO 50 MPH. VEHICLE JUST STALLS OUT WHEN DRIVING.

Nov 11, 2015 Engine 37,000 mi

THE VEHICLE HESITATES WHEN ACCELERATING ON HIGHWAY AT ABOUT 40 TO 50 MPH. VEHICLE JUST STALLS OUT WHEN DRIVING.

Nov 11, 2015 Power Train 37,000 mi

THE VEHICLE HESITATES WHEN ACCELERATING ON HIGHWAY AT ABOUT 40 TO 50 MPH. VEHICLE JUST STALLS OUT WHEN DRIVING.

Nov 10, 2015 Suspension 50,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE SERVICE REAR AXLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS A DEFECT WITH THE REAR AXLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON TEN SEPARATE OCCASIONS....

Nov 10, 2015 Suspension 50,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE SERVICE REAR AXLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS A DEFECT WITH THE REAR AXLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON TEN SEPARATE OCCASIONS....

Nov 9, 2015 Unknown Or Other 42,000 mi

WHILE PUTTING GROCERIES IN THE BACK OF THE SRX THE POWER LIFT GATE CAME DOWN WITHOUT WARNING AND HIT ME IN THE BACK. I WAS ABLE TO HIT THE BUTTON AND OPEN THE GATE BACK UP. AFTER ABOUT 10 SECONDS OR SO IT CAME BACK DOWN. IT WILL NOT STAY OPEN.

Nov 9, 2015 Unknown Or Other 42,000 mi

WHILE PUTTING GROCERIES IN THE BACK OF THE SRX THE POWER LIFT GATE CAME DOWN WITHOUT WARNING AND HIT ME IN THE BACK. I WAS ABLE TO HIT THE BUTTON AND OPEN THE GATE BACK UP. AFTER ABOUT 10 SECONDS OR SO IT CAME BACK DOWN. IT WILL NOT STAY OPEN.

Oct 28, 2015 Unknown Or Other 87,500 mi

THE VEHICLE'S SUNROOF DRAIN HOSE MATERIAL SHRINKS DUE TO CHANGING ENVIRONMENTAL CONDITIONS. THIS RESULTS IN THE DRAIN HOSES DETACHING FROM THE DASH OR SUNROOF MODULE. WATER LEAKS INTO THE VEHICLE DAMAGING INTERIOR COMPONENTS INCLUDING WIRING, ELECTRONIC MODULES, THE SOUND DEADENER AND CARPET. THI...

Oct 28, 2015 Unknown Or Other 87,500 mi

THE VEHICLE'S SUNROOF DRAIN HOSE MATERIAL SHRINKS DUE TO CHANGING ENVIRONMENTAL CONDITIONS. THIS RESULTS IN THE DRAIN HOSES DETACHING FROM THE DASH OR SUNROOF MODULE. WATER LEAKS INTO THE VEHICLE DAMAGING INTERIOR COMPONENTS INCLUDING WIRING, ELECTRONIC MODULES, THE SOUND DEADENER AND CARPET. THI...

Oct 13, 2015 Exterior Lighting 30,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FAILED TO FULLY ILLUMINATE AND DIMINISHED THE CONTACT'S VISIBILITY. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS IN ORDER TO INCREASE VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGN...

Oct 13, 2015 Exterior Lighting 30,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FAILED TO FULLY ILLUMINATE AND DIMINISHED THE CONTACT'S VISIBILITY. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS IN ORDER TO INCREASE VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGN...

Sep 1, 2015 Electrical System 17,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHEN THE CONTACT ENTERED THE VEHICLE AT A FUEL STATION AND ATTEMPTED TO START THE VEHICLE, THE VEHICLE DID NOT DETECT THE PRESENCE OF THE FOBIK KEY AND WOULD NOT START. THE VEHICLE'S ANTI-THEFT SYSTEM ENGAGED AND LOCKED THE CONTACT IN THE VEHICLE. THE CONTAC...

Sep 1, 2015 Unknown Or Other 50,729 mi

AIR CONDITIONING SYSTEM IS NOT COOLING PROPERLY. PASSENGER SIDE IS SOMEWHAT BLOWING COOL AIR AND DRIVER'S SIDE IS BLOWING HOT AIR. THIS IS THE EXACT SITUATION THAT RESULTED IN A RECALL OF 2011 CADILLAC SRX. HOWEVER, THIS CADILLAC SRX WAS NOT INITIALLY INCLUDED IN THE RECALL AND HAS NOT BEEN TO-...

Sep 1, 2015 Electrical System 17,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHEN THE CONTACT ENTERED THE VEHICLE AT A FUEL STATION AND ATTEMPTED TO START THE VEHICLE, THE VEHICLE DID NOT DETECT THE PRESENCE OF THE FOBIK KEY AND WOULD NOT START. THE VEHICLE'S ANTI-THEFT SYSTEM ENGAGED AND LOCKED THE CONTACT IN THE VEHICLE. THE CONTAC...

Sep 1, 2015 Unknown Or Other 50,729 mi

AIR CONDITIONING SYSTEM IS NOT COOLING PROPERLY. PASSENGER SIDE IS SOMEWHAT BLOWING COOL AIR AND DRIVER'S SIDE IS BLOWING HOT AIR. THIS IS THE EXACT SITUATION THAT RESULTED IN A RECALL OF 2011 CADILLAC SRX. HOWEVER, THIS CADILLAC SRX WAS NOT INITIALLY INCLUDED IN THE RECALL AND HAS NOT BEEN TO-...

Aug 21, 2015 Equipment Adaptive/mobility 53,867 mi

WHILE STANDING AT THE REAR OF AUTO WITH POWER LIFT HATCH OPEN.. I WAS MOVING SOME OBJECTS AROUND AND NOTICED THAT THE HATCH WAS CLOSING , BEING STARTLED A WAS GETTING PINCHED INTO THE OPENING BY THE HATCH DOOR.. I PUSHED REAL HARD WITH MY BACK AND DID ESCAPE SERIOUS HARM, NOW I'M WATCHFUL WHEN IN T...

Aug 21, 2015 Equipment Adaptive/mobility 53,867 mi

WHILE STANDING AT THE REAR OF AUTO WITH POWER LIFT HATCH OPEN.. I WAS MOVING SOME OBJECTS AROUND AND NOTICED THAT THE HATCH WAS CLOSING , BEING STARTLED A WAS GETTING PINCHED INTO THE OPENING BY THE HATCH DOOR.. I PUSHED REAL HARD WITH MY BACK AND DID ESCAPE SERIOUS HARM, NOW I'M WATCHFUL WHEN IN T...

Aug 7, 2015 Visibility 5,603 mi

I WAS DRIVING ON HIGHWAY WHEN I HEARD A SOUND LIKE AN OBJECT HITTING THE CAR. THE SUNROOF BEGAN TO SHATTER. THERE WAS NO ONE AROUND WHO MAY HAVE HIT THE CAR OR SUNROOF. UPDATED 09/15/15*LJ

Aug 7, 2015 Power Train 2,300 mi

I NOTICED WHEN CAR IS ON INCLINE THE TRANSMISSION DISENGAGES AND ROLLS BACK. THIS OCCURS WHEN FOOT IS TAKEN OFF BRAKE. THE DEALERSHIP NOTICED THE SAME PROBLEM ON OTHER SRX"S. SERVICE MANGER CLAIMED HE INFORMED GM HEADQUARTERS AND NO SOLUTION IS AVAILABLE. UPDATED 09/15/15*LJ

Aug 7, 2015 Visibility 5,603 mi

I WAS DRIVING ON HIGHWAY WHEN I HEARD A SOUND LIKE AN OBJECT HITTING THE CAR. THE SUNROOF BEGAN TO SHATTER. THERE WAS NO ONE AROUND WHO MAY HAVE HIT THE CAR OR SUNROOF. UPDATED 09/15/15*LJ

Aug 7, 2015 Power Train 2,300 mi

I NOTICED WHEN CAR IS ON INCLINE THE TRANSMISSION DISENGAGES AND ROLLS BACK. THIS OCCURS WHEN FOOT IS TAKEN OFF BRAKE. THE DEALERSHIP NOTICED THE SAME PROBLEM ON OTHER SRX"S. SERVICE MANGER CLAIMED HE INFORMED GM HEADQUARTERS AND NO SOLUTION IS AVAILABLE. UPDATED 09/15/15*LJ

Aug 3, 2015 Structure 120,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. UPON OPENING THE REAR HATCH DOOR, IT STARTED TO CLOSE BY ITSELF WITHOUT WARNING. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR STRUT NEEDED TO BE REPLACED...

Aug 3, 2015 Structure 120,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. UPON OPENING THE REAR HATCH DOOR, IT STARTED TO CLOSE BY ITSELF WITHOUT WARNING. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR STRUT NEEDED TO BE REPLACED...

Apr 13, 2015 Equipment 48,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE NAVIGATION SYSTEM FAILED TO WORK AND INDICATED THAT THE ROUTE CALCULATED WAS INCORRECT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER IN CANADA WHO UPDATED THE SOFTWARE AND INSTALLED A NEW ANTENNA; HOWEVER, THE FAILURE RECURRED. T...

Apr 13, 2015 Equipment 48,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE NAVIGATION SYSTEM FAILED TO WORK AND INDICATED THAT THE ROUTE CALCULATED WAS INCORRECT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER IN CANADA WHO UPDATED THE SOFTWARE AND INSTALLED A NEW ANTENNA; HOWEVER, THE FAILURE RECURRED. T...

Mar 6, 2015 Wheels 20,500 mi

2011 CADILLAC SRX WITH 20,000 MILES ON IT HAD THE ENTIRE WHEEL HUB COME APART. BOLTS FELL OUT AND THE REMAINING BOLTS WERE ALL LOOSENED. THIS PROBLEM RUINED THE CALIPER AND BRAKES. I WAS LUCKY THAT I WAS NOT DRIVING ON THE HIGHWAY VERY OFTEN AS I COULD HAVE HAD A VERY SERIOUS CRASH. *TR

Mar 6, 2015 Service Brakes 20,500 mi

2011 CADILLAC SRX WITH 20,000 MILES ON IT HAD THE ENTIRE WHEEL HUB COME APART. BOLTS FELL OUT AND THE REMAINING BOLTS WERE ALL LOOSENED. THIS PROBLEM RUINED THE CALIPER AND BRAKES. I WAS LUCKY THAT I WAS NOT DRIVING ON THE HIGHWAY VERY OFTEN AS I COULD HAVE HAD A VERY SERIOUS CRASH. *TR

Mar 6, 2015 Steering 20,500 mi

2011 CADILLAC SRX WITH 20,000 MILES ON IT HAD THE ENTIRE WHEEL HUB COME APART. BOLTS FELL OUT AND THE REMAINING BOLTS WERE ALL LOOSENED. THIS PROBLEM RUINED THE CALIPER AND BRAKES. I WAS LUCKY THAT I WAS NOT DRIVING ON THE HIGHWAY VERY OFTEN AS I COULD HAVE HAD A VERY SERIOUS CRASH. *TR

Mar 6, 2015 Power Train 33,000 mi

2011 CADILLAC SRX PARKED AND TURNED OFF. HOWEVER DUE TO FACT NO ALARM SOUNDS TO NOTIFY DRIVER THE CAR IS NOT IN PARK , CAR REMAINED IN DRIVE AND STARTED TO ROLL BACKWARDS WHILE ON A HILL ENDANGERING THE INDIVIDUALS EXITING THE VEHICLES. *TR

Mar 6, 2015 Wheels 20,500 mi

2011 CADILLAC SRX WITH 20,000 MILES ON IT HAD THE ENTIRE WHEEL HUB COME APART. BOLTS FELL OUT AND THE REMAINING BOLTS WERE ALL LOOSENED. THIS PROBLEM RUINED THE CALIPER AND BRAKES. I WAS LUCKY THAT I WAS NOT DRIVING ON THE HIGHWAY VERY OFTEN AS I COULD HAVE HAD A VERY SERIOUS CRASH. *TR

Mar 6, 2015 Service Brakes 20,500 mi

2011 CADILLAC SRX WITH 20,000 MILES ON IT HAD THE ENTIRE WHEEL HUB COME APART. BOLTS FELL OUT AND THE REMAINING BOLTS WERE ALL LOOSENED. THIS PROBLEM RUINED THE CALIPER AND BRAKES. I WAS LUCKY THAT I WAS NOT DRIVING ON THE HIGHWAY VERY OFTEN AS I COULD HAVE HAD A VERY SERIOUS CRASH. *TR

Mar 6, 2015 Steering 20,500 mi

2011 CADILLAC SRX WITH 20,000 MILES ON IT HAD THE ENTIRE WHEEL HUB COME APART. BOLTS FELL OUT AND THE REMAINING BOLTS WERE ALL LOOSENED. THIS PROBLEM RUINED THE CALIPER AND BRAKES. I WAS LUCKY THAT I WAS NOT DRIVING ON THE HIGHWAY VERY OFTEN AS I COULD HAVE HAD A VERY SERIOUS CRASH. *TR

Mar 6, 2015 Power Train 33,000 mi

2011 CADILLAC SRX PARKED AND TURNED OFF. HOWEVER DUE TO FACT NO ALARM SOUNDS TO NOTIFY DRIVER THE CAR IS NOT IN PARK , CAR REMAINED IN DRIVE AND STARTED TO ROLL BACKWARDS WHILE ON A HILL ENDANGERING THE INDIVIDUALS EXITING THE VEHICLES. *TR

Feb 4, 2015 Exterior Lighting 27,000 mi

I'VE HAD MY CAR FOR A LITTLE OVER A MONTH AND HONESTLY CANNOT SEE ANYTHING WITH THE HEADLIGHTS. WHEN I FLIP THEM OVER TO BRIGHTS, THEY ILLUMINATE THE ROADWAY PERFECTLY. ONCE I GO BACK TO NORMAL LIGHTING, NOTHING IS LIT. I'VE PULLED OVER A COUPLE OF TIMES TO MAKE SURE THE LIGHTS WERE ACTUALLY ON AN...

Feb 4, 2015 Exterior Lighting 27,000 mi

I'VE HAD MY CAR FOR A LITTLE OVER A MONTH AND HONESTLY CANNOT SEE ANYTHING WITH THE HEADLIGHTS. WHEN I FLIP THEM OVER TO BRIGHTS, THEY ILLUMINATE THE ROADWAY PERFECTLY. ONCE I GO BACK TO NORMAL LIGHTING, NOTHING IS LIT. I'VE PULLED OVER A COUPLE OF TIMES TO MAKE SURE THE LIGHTS WERE ACTUALLY ON AN...

Jan 28, 2015 Air Bags Crash 60,000 mi

TL* THE CONTACT OWNED A 2011 CADILLAC SRX. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE FRONT PASSENGER'S SIDE SEAT BELT WAS LOOSE. A POLICE REPORT WAS FILED AND THREE UNKNOWN INJURIES WERE REPORTED. THE CONTACT DID NOT DISCLOSE IF MEDICAL ATTEN...

Jan 28, 2015 Seat Belts Crash 60,000 mi

TL* THE CONTACT OWNED A 2011 CADILLAC SRX. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE FRONT PASSENGER'S SIDE SEAT BELT WAS LOOSE. A POLICE REPORT WAS FILED AND THREE UNKNOWN INJURIES WERE REPORTED. THE CONTACT DID NOT DISCLOSE IF MEDICAL ATTEN...

Jan 28, 2015 Air Bags Crash 60,000 mi

TL* THE CONTACT OWNED A 2011 CADILLAC SRX. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE FRONT PASSENGER'S SIDE SEAT BELT WAS LOOSE. A POLICE REPORT WAS FILED AND THREE UNKNOWN INJURIES WERE REPORTED. THE CONTACT DID NOT DISCLOSE IF MEDICAL ATTEN...

Jan 28, 2015 Seat Belts Crash 60,000 mi

TL* THE CONTACT OWNED A 2011 CADILLAC SRX. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE FRONT PASSENGER'S SIDE SEAT BELT WAS LOOSE. A POLICE REPORT WAS FILED AND THREE UNKNOWN INJURIES WERE REPORTED. THE CONTACT DID NOT DISCLOSE IF MEDICAL ATTEN...

Jan 20, 2015 Power Train

THE FIRST OCCURRENCE WAS IN SEPTEMBER 2011. I WAS HEADED TO ITALY AND HAD TO DRIVE MY VEHICLE TO ATLANTA SO IT COULD BE INSPECTED AND SHIPPED. THE DAY BEFORE I RECEIVED A TOTAL SERVICE FROM THE DEALERSHIP. THAT MORNING I PULLED INTO THE GAS STATION TO GET GAS. AS I TRIED TO PULL OFF, THE STABILI TR...

Jan 20, 2015 Engine

THE FIRST OCCURRENCE WAS IN SEPTEMBER 2011. I WAS HEADED TO ITALY AND HAD TO DRIVE MY VEHICLE TO ATLANTA SO IT COULD BE INSPECTED AND SHIPPED. THE DAY BEFORE I RECEIVED A TOTAL SERVICE FROM THE DEALERSHIP. THAT MORNING I PULLED INTO THE GAS STATION TO GET GAS. AS I TRIED TO PULL OFF, THE STABILI TR...

Jan 20, 2015 Power Train

THE FIRST OCCURRENCE WAS IN SEPTEMBER 2011. I WAS HEADED TO ITALY AND HAD TO DRIVE MY VEHICLE TO ATLANTA SO IT COULD BE INSPECTED AND SHIPPED. THE DAY BEFORE I RECEIVED A TOTAL SERVICE FROM THE DEALERSHIP. THAT MORNING I PULLED INTO THE GAS STATION TO GET GAS. AS I TRIED TO PULL OFF, THE STABILI TR...

Jan 20, 2015 Engine

THE FIRST OCCURRENCE WAS IN SEPTEMBER 2011. I WAS HEADED TO ITALY AND HAD TO DRIVE MY VEHICLE TO ATLANTA SO IT COULD BE INSPECTED AND SHIPPED. THE DAY BEFORE I RECEIVED A TOTAL SERVICE FROM THE DEALERSHIP. THAT MORNING I PULLED INTO THE GAS STATION TO GET GAS. AS I TRIED TO PULL OFF, THE STABILI TR...

Jan 15, 2015 Engine 308,030 mi

AS I APPROACHED AN INTERSECTION WITH A GREEN TRAFFIC LIGHT A VEHICLE DRIVING ON THE CROSSING STREET FAILED TO STOP AT RED LIGHT AND I HAD TO ACCELERATE TO AVOID BEING HIT AND MY VEHICLE FAILED TO ACCELERATE AND ALMOST GOT HIT . AS I TRIED TO RESUME MY TRAVEL AND ENTER A FREEWAY MY CAR WOULD NOT...

Jan 15, 2015 Power Train 308,030 mi

AS I APPROACHED AN INTERSECTION WITH A GREEN TRAFFIC LIGHT A VEHICLE DRIVING ON THE CROSSING STREET FAILED TO STOP AT RED LIGHT AND I HAD TO ACCELERATE TO AVOID BEING HIT AND MY VEHICLE FAILED TO ACCELERATE AND ALMOST GOT HIT . AS I TRIED TO RESUME MY TRAVEL AND ENTER A FREEWAY MY CAR WOULD NOT...

Jan 15, 2015 Engine 308,030 mi

AS I APPROACHED AN INTERSECTION WITH A GREEN TRAFFIC LIGHT A VEHICLE DRIVING ON THE CROSSING STREET FAILED TO STOP AT RED LIGHT AND I HAD TO ACCELERATE TO AVOID BEING HIT AND MY VEHICLE FAILED TO ACCELERATE AND ALMOST GOT HIT . AS I TRIED TO RESUME MY TRAVEL AND ENTER A FREEWAY MY CAR WOULD NOT...

Jan 15, 2015 Power Train 308,030 mi

AS I APPROACHED AN INTERSECTION WITH A GREEN TRAFFIC LIGHT A VEHICLE DRIVING ON THE CROSSING STREET FAILED TO STOP AT RED LIGHT AND I HAD TO ACCELERATE TO AVOID BEING HIT AND MY VEHICLE FAILED TO ACCELERATE AND ALMOST GOT HIT . AS I TRIED TO RESUME MY TRAVEL AND ENTER A FREEWAY MY CAR WOULD NOT...

Dec 1, 2014 Seats

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER...

Dec 1, 2014 Seats

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER...

Nov 14, 2014 Air Bags Crash 67,000 mi

I WAS TURNING SOUTH WITH A GREEN ARROW WHEN THE SECOND DRIVER RAN A RED LIGHT TRAVELING EAST AND WE COLLIDED. HE WAS TRAVELING AT APPROXIMATELY 40-45 MILES PER HOUR AND I WAS TRAVELING AT APPROXIMATELY 30 MILES AN HOUR. OUR IMPACT WAS SOMEWHAT OF A T-INCIDENT WITH THE FRONT END OF MY CAR DAMAGED A...

Nov 14, 2014 Seats 58,699 mi

PROBLEMS WITH COMPLETION/DOCUMENTATION OF TWO RECALLS: MY DEALER (HENDRIX CADILLAC, DURHAM NC) CLAIMED TODAY, 14 NOV 2014, THAT THEY HAD ALREADY RESOLVED NHTSA RECALL 14V571000 (GM 14457) ON THE REAR SUSPENSION OF MY CAR ON 02 OCT 2014. HOWEVER, I ONLY GOT THE RECALL NOTICE IN EARLY NOVEMBER, WH...

Nov 14, 2014 Suspension 58,699 mi

PROBLEMS WITH COMPLETION/DOCUMENTATION OF TWO RECALLS: MY DEALER (HENDRIX CADILLAC, DURHAM NC) CLAIMED TODAY, 14 NOV 2014, THAT THEY HAD ALREADY RESOLVED NHTSA RECALL 14V571000 (GM 14457) ON THE REAR SUSPENSION OF MY CAR ON 02 OCT 2014. HOWEVER, I ONLY GOT THE RECALL NOTICE IN EARLY NOVEMBER, WH...

Nov 14, 2014 Air Bags Crash 67,000 mi

I WAS TURNING SOUTH WITH A GREEN ARROW WHEN THE SECOND DRIVER RAN A RED LIGHT TRAVELING EAST AND WE COLLIDED. HE WAS TRAVELING AT APPROXIMATELY 40-45 MILES PER HOUR AND I WAS TRAVELING AT APPROXIMATELY 30 MILES AN HOUR. OUR IMPACT WAS SOMEWHAT OF A T-INCIDENT WITH THE FRONT END OF MY CAR DAMAGED A...

Nov 14, 2014 Seats 58,699 mi

PROBLEMS WITH COMPLETION/DOCUMENTATION OF TWO RECALLS: MY DEALER (HENDRIX CADILLAC, DURHAM NC) CLAIMED TODAY, 14 NOV 2014, THAT THEY HAD ALREADY RESOLVED NHTSA RECALL 14V571000 (GM 14457) ON THE REAR SUSPENSION OF MY CAR ON 02 OCT 2014. HOWEVER, I ONLY GOT THE RECALL NOTICE IN EARLY NOVEMBER, WH...

Nov 14, 2014 Suspension 58,699 mi

PROBLEMS WITH COMPLETION/DOCUMENTATION OF TWO RECALLS: MY DEALER (HENDRIX CADILLAC, DURHAM NC) CLAIMED TODAY, 14 NOV 2014, THAT THEY HAD ALREADY RESOLVED NHTSA RECALL 14V571000 (GM 14457) ON THE REAR SUSPENSION OF MY CAR ON 02 OCT 2014. HOWEVER, I ONLY GOT THE RECALL NOTICE IN EARLY NOVEMBER, WH...

Nov 10, 2014 Suspension 28,763 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE AND STARTED TO SWAY FROM SIDE TO SIDE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V571000 (SUSPENSION). HOWEVER, THE VIN WAS NOT LISTED UNDER THE NHT...

Nov 10, 2014 Seats

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE N...

Nov 10, 2014 Suspension 28,763 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE AND STARTED TO SWAY FROM SIDE TO SIDE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V571000 (SUSPENSION). HOWEVER, THE VIN WAS NOT LISTED UNDER THE NHT...

Nov 10, 2014 Seats

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE N...

Nov 7, 2014 Exterior Lighting 67,511 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT MOISTURE WAS ACCUMULATING IN THE FRONT PASSENGER'S SIDE HEADLIGHT LENS. AS A RESULT, THE LIGHT BECAME SO DIM THAT IT LOOKED AS IF ONLY ONE HEADLIGHT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR ...

Nov 7, 2014 Exterior Lighting 67,511 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT MOISTURE WAS ACCUMULATING IN THE FRONT PASSENGER'S SIDE HEADLIGHT LENS. AS A RESULT, THE LIGHT BECAME SO DIM THAT IT LOOKED AS IF ONLY ONE HEADLIGHT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR ...

Nov 7, 2014 Exterior Lighting 67,511 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT MOISTURE WAS ACCUMULATING IN THE FRONT PASSENGER'S SIDE HEADLIGHT LENS. AS A RESULT, THE LIGHT BECAME SO DIM THAT IT LOOKED AS IF ONLY ONE HEADLIGHT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR ...

Nov 7, 2014 Exterior Lighting 67,511 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT MOISTURE WAS ACCUMULATING IN THE FRONT PASSENGER'S SIDE HEADLIGHT LENS. AS A RESULT, THE LIGHT BECAME SO DIM THAT IT LOOKED AS IF ONLY ONE HEADLIGHT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR ...

Oct 19, 2014 Service Brakes 23,000 mi

OUR CAR WAS PARKED AND EXPOSED TO THE HOT SOUTH FLORIDA SUN FOR OVER 6 HOURS. WHEN MY PARTNER ATTEMPTED TO DRIVE HOME, THE CAR FELT LIKE THE BRAKES WERE APPLIED. THE CAR WOULD NOT ACCELERATE ABOVE 30 MPH EVEN THOUGH THE ACCELERATOR PEDAL WAS CONSIDERABLY DEPRESSED. HE DROVE APPROXIMATELY 1 MILE WH...

Oct 19, 2014 Service Brakes 23,000 mi

OUR CAR WAS PARKED AND EXPOSED TO THE HOT SOUTH FLORIDA SUN FOR OVER 6 HOURS. WHEN MY PARTNER ATTEMPTED TO DRIVE HOME, THE CAR FELT LIKE THE BRAKES WERE APPLIED. THE CAR WOULD NOT ACCELERATE ABOVE 30 MPH EVEN THOUGH THE ACCELERATOR PEDAL WAS CONSIDERABLY DEPRESSED. HE DROVE APPROXIMATELY 1 MILE WH...

Sep 29, 2014 Power Train 50,800 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V595000 (POWER TRAIN). THE VEHICLE WAS NOT...

Sep 29, 2014 Power Train 50,861 mi

PULLED INTO GET GAS AND COULD NOT PUT CAR IN PARK OR ANY OTHER GEAR. CAR HAD TO BE TOWED TO DEALER. THE EXACT PROBLEM WAS IDENTIFIED IN 2011 AND GM IS STATING THAT MY VEHICLE IS NOT A PART OF THE RECALL WHEN IT IS THE EXACT ISSUE. *TR

Sep 29, 2014 Power Train 50,800 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V595000 (POWER TRAIN). THE VEHICLE WAS NOT...

Sep 29, 2014 Power Train 50,861 mi

PULLED INTO GET GAS AND COULD NOT PUT CAR IN PARK OR ANY OTHER GEAR. CAR HAD TO BE TOWED TO DEALER. THE EXACT PROBLEM WAS IDENTIFIED IN 2011 AND GM IS STATING THAT MY VEHICLE IS NOT A PART OF THE RECALL WHEN IT IS THE EXACT ISSUE. *TR

Sep 22, 2014 Exterior Lighting 64,000 mi

PROBLEM WITH MOISTURE INSIDE THE HEADLIGHT ASSEMBLY. DEALER AND GM REFUSE TO REPLACE BECAUSE OF PROHIBITED COST. *TR

Sep 22, 2014 Exterior Lighting 64,000 mi

PROBLEM WITH MOISTURE INSIDE THE HEADLIGHT ASSEMBLY. DEALER AND GM REFUSE TO REPLACE BECAUSE OF PROHIBITED COST. *TR

Jul 25, 2014 Exterior Lighting 29,481 mi

PROBLEM WITH MOISTURE INSIDE THE HEADLIGHT ASSEMBLY. DEALER AND GM REFUSE TO REPLACE BECAUSE OF PROHIBITED COST. *TR

Jul 25, 2014 Exterior Lighting 29,481 mi

PROBLEM WITH MOISTURE INSIDE THE HEADLIGHT ASSEMBLY. DEALER AND GM REFUSE TO REPLACE BECAUSE OF PROHIBITED COST. *TR

Jul 1, 2014 Engine 85,283 mi

ENGINE HAS CREATED A BAD ACCELERATION. AND AIR COND.MALFUNCTION. *TR

Jul 1, 2014 Engine 85,283 mi

ENGINE HAS CREATED A BAD ACCELERATION. AND AIR COND.MALFUNCTION. *TR

Jun 25, 2014 Steering 71,500 mi

I PULLED OUT OF A PARKING SPOT AND THEN SUDDENLY MY CAR JOLTED TO A STOP. I HAD HEARD A SNAPPING NOISE AND THE CAR WOULDN'T MOVE FORWARD OR BACKWARDS. I LOOKED AT MY TIRE ONLY TO FIND IT WAS BOWED IN TOWARDS MY CAR INSTEAD OF AWAY FROM IT SINCE THE WHEEL SHOULD HAVE BEEN TURNED AWAY FROM THE CAR. UP...

Jun 25, 2014 Wheels 71,500 mi

I PULLED OUT OF A PARKING SPOT AND THEN SUDDENLY MY CAR JOLTED TO A STOP. I HAD HEARD A SNAPPING NOISE AND THE CAR WOULDN'T MOVE FORWARD OR BACKWARDS. I LOOKED AT MY TIRE ONLY TO FIND IT WAS BOWED IN TOWARDS MY CAR INSTEAD OF AWAY FROM IT SINCE THE WHEEL SHOULD HAVE BEEN TURNED AWAY FROM THE CAR. UP...

Jun 25, 2014 Suspension 71,500 mi

I PULLED OUT OF A PARKING SPOT AND THEN SUDDENLY MY CAR JOLTED TO A STOP. I HAD HEARD A SNAPPING NOISE AND THE CAR WOULDN'T MOVE FORWARD OR BACKWARDS. I LOOKED AT MY TIRE ONLY TO FIND IT WAS BOWED IN TOWARDS MY CAR INSTEAD OF AWAY FROM IT SINCE THE WHEEL SHOULD HAVE BEEN TURNED AWAY FROM THE CAR. UP...

Jun 25, 2014 Steering 71,500 mi

I PULLED OUT OF A PARKING SPOT AND THEN SUDDENLY MY CAR JOLTED TO A STOP. I HAD HEARD A SNAPPING NOISE AND THE CAR WOULDN'T MOVE FORWARD OR BACKWARDS. I LOOKED AT MY TIRE ONLY TO FIND IT WAS BOWED IN TOWARDS MY CAR INSTEAD OF AWAY FROM IT SINCE THE WHEEL SHOULD HAVE BEEN TURNED AWAY FROM THE CAR. UP...

Jun 25, 2014 Wheels 71,500 mi

I PULLED OUT OF A PARKING SPOT AND THEN SUDDENLY MY CAR JOLTED TO A STOP. I HAD HEARD A SNAPPING NOISE AND THE CAR WOULDN'T MOVE FORWARD OR BACKWARDS. I LOOKED AT MY TIRE ONLY TO FIND IT WAS BOWED IN TOWARDS MY CAR INSTEAD OF AWAY FROM IT SINCE THE WHEEL SHOULD HAVE BEEN TURNED AWAY FROM THE CAR. UP...

Jun 25, 2014 Suspension 71,500 mi

I PULLED OUT OF A PARKING SPOT AND THEN SUDDENLY MY CAR JOLTED TO A STOP. I HAD HEARD A SNAPPING NOISE AND THE CAR WOULDN'T MOVE FORWARD OR BACKWARDS. I LOOKED AT MY TIRE ONLY TO FIND IT WAS BOWED IN TOWARDS MY CAR INSTEAD OF AWAY FROM IT SINCE THE WHEEL SHOULD HAVE BEEN TURNED AWAY FROM THE CAR. UP...

Jun 16, 2014 Wheels 37,500 mi

I HAD A BLOW OUT ON THE OHIO TURNPIKE. IT WAS AT THAT TIME I FIRST CAME TO KNOW CADILLAC NO LONGER PROVIDED SPARE TIRES AS STANDARD EQUIPMENT. THERE IS A PUMP INCLUDED WHICH IS USELESS IN THE CASE OF A BLOW OUT. THE ISSUE IS HOW CAN CADILLAC BE ALLOWED TO SELL CARS WITH OUT SPARE TIRES. IT IS OBVIOU...

Jun 16, 2014 Tires 37,500 mi

I HAD A BLOW OUT ON THE OHIO TURNPIKE. IT WAS AT THAT TIME I FIRST CAME TO KNOW CADILLAC NO LONGER PROVIDED SPARE TIRES AS STANDARD EQUIPMENT. THERE IS A PUMP INCLUDED WHICH IS USELESS IN THE CASE OF A BLOW OUT. THE ISSUE IS HOW CAN CADILLAC BE ALLOWED TO SELL CARS WITH OUT SPARE TIRES. IT IS OBVIOU...

Jun 16, 2014 Wheels 37,500 mi

I HAD A BLOW OUT ON THE OHIO TURNPIKE. IT WAS AT THAT TIME I FIRST CAME TO KNOW CADILLAC NO LONGER PROVIDED SPARE TIRES AS STANDARD EQUIPMENT. THERE IS A PUMP INCLUDED WHICH IS USELESS IN THE CASE OF A BLOW OUT. THE ISSUE IS HOW CAN CADILLAC BE ALLOWED TO SELL CARS WITH OUT SPARE TIRES. IT IS OBVIOU...

Jun 16, 2014 Tires 37,500 mi

I HAD A BLOW OUT ON THE OHIO TURNPIKE. IT WAS AT THAT TIME I FIRST CAME TO KNOW CADILLAC NO LONGER PROVIDED SPARE TIRES AS STANDARD EQUIPMENT. THERE IS A PUMP INCLUDED WHICH IS USELESS IN THE CASE OF A BLOW OUT. THE ISSUE IS HOW CAN CADILLAC BE ALLOWED TO SELL CARS WITH OUT SPARE TIRES. IT IS OBVIOU...

Jun 11, 2014 Engine

EXPERIENCED SEVERAL INSTANCES OF VEHICLE BEING VERY HESITANT TO ACCELERATE WHICH IS DANGEROUS WHEN TRYING TO ENTER INTERSTATE TRAFFIC. BEING TOLD THAT THIS IS JUST A CHARACTERISTIC OF THE TYPE OF ENGINE IS NOT A GOOD OR PROFESSIONAL RESPONSE. NEEDS TO BE ADDRESSED BY CADILLAC. *TR

Jun 11, 2014 Vehicle Speed Control

EXPERIENCED SEVERAL INSTANCES OF VEHICLE BEING VERY HESITANT TO ACCELERATE WHICH IS DANGEROUS WHEN TRYING TO ENTER INTERSTATE TRAFFIC. BEING TOLD THAT THIS IS JUST A CHARACTERISTIC OF THE TYPE OF ENGINE IS NOT A GOOD OR PROFESSIONAL RESPONSE. NEEDS TO BE ADDRESSED BY CADILLAC. *TR

Jun 11, 2014 Engine

EXPERIENCED SEVERAL INSTANCES OF VEHICLE BEING VERY HESITANT TO ACCELERATE WHICH IS DANGEROUS WHEN TRYING TO ENTER INTERSTATE TRAFFIC. BEING TOLD THAT THIS IS JUST A CHARACTERISTIC OF THE TYPE OF ENGINE IS NOT A GOOD OR PROFESSIONAL RESPONSE. NEEDS TO BE ADDRESSED BY CADILLAC. *TR

Jun 11, 2014 Vehicle Speed Control

EXPERIENCED SEVERAL INSTANCES OF VEHICLE BEING VERY HESITANT TO ACCELERATE WHICH IS DANGEROUS WHEN TRYING TO ENTER INTERSTATE TRAFFIC. BEING TOLD THAT THIS IS JUST A CHARACTERISTIC OF THE TYPE OF ENGINE IS NOT A GOOD OR PROFESSIONAL RESPONSE. NEEDS TO BE ADDRESSED BY CADILLAC. *TR

May 29, 2014 Power Train 300 mi

I HAVE NOTICED SLOW SHIFTING TO HIGHER GEAR ALMOST FROM DAY ONE. IT IS MOST NOTICEABLE WHEN DRIVING DOWN HILL AND APPROACHING RED TRAFFIC LIGHT AND DECELERATING, THEN LIGHT TURN GREEN AND I WANT TO ACCELERATE AND I NOTICE HESITATION ( DISENGAGEMENT ) TO A DEGREE THAT MY UPPER BODY ACTUALLY MOVES FOR...

May 29, 2014 Power Train 300 mi

I HAVE NOTICED SLOW SHIFTING TO HIGHER GEAR ALMOST FROM DAY ONE. IT IS MOST NOTICEABLE WHEN DRIVING DOWN HILL AND APPROACHING RED TRAFFIC LIGHT AND DECELERATING, THEN LIGHT TURN GREEN AND I WANT TO ACCELERATE AND I NOTICE HESITATION ( DISENGAGEMENT ) TO A DEGREE THAT MY UPPER BODY ACTUALLY MOVES FOR...

May 20, 2014 Power Train 15,766 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHILE ACCELERATING FROM A COMPLETE STOP THE VEHICLE STALLED FOR THREE TO FOUR SECONDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU...

May 20, 2014 Power Train 15,766 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHILE ACCELERATING FROM A COMPLETE STOP THE VEHICLE STALLED FOR THREE TO FOUR SECONDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU...

May 1, 2014 Fuel System, Gasoline 20,900 mi

FROM A COMPLETE STOP, ATTEMPTING TO PULL OUT INTO TRAFFIC, VEHICLE EXHIBITS LAG OR HESITATION WHEN ACCELERATING, EVEN WITH ACCELERATOR PUSHED TO THE FLOOR. THIS SITUATION HAS THE POTENTIAL TO BECOME A SAFETY ISSUE IN THE EVENT A DRIVER IS UNABLE TO ACCELERATE ADEQUATELY WITH ONCOMING TRAFFIC. VEHI...

May 1, 2014 Power Train 20,900 mi

FROM A COMPLETE STOP, ATTEMPTING TO PULL OUT INTO TRAFFIC, VEHICLE EXHIBITS LAG OR HESITATION WHEN ACCELERATING, EVEN WITH ACCELERATOR PUSHED TO THE FLOOR. THIS SITUATION HAS THE POTENTIAL TO BECOME A SAFETY ISSUE IN THE EVENT A DRIVER IS UNABLE TO ACCELERATE ADEQUATELY WITH ONCOMING TRAFFIC. VEHI...

May 1, 2014 Electrical System 20,900 mi

FROM A COMPLETE STOP, ATTEMPTING TO PULL OUT INTO TRAFFIC, VEHICLE EXHIBITS LAG OR HESITATION WHEN ACCELERATING, EVEN WITH ACCELERATOR PUSHED TO THE FLOOR. THIS SITUATION HAS THE POTENTIAL TO BECOME A SAFETY ISSUE IN THE EVENT A DRIVER IS UNABLE TO ACCELERATE ADEQUATELY WITH ONCOMING TRAFFIC. VEHI...

May 1, 2014 Fuel System, Gasoline 20,900 mi

FROM A COMPLETE STOP, ATTEMPTING TO PULL OUT INTO TRAFFIC, VEHICLE EXHIBITS LAG OR HESITATION WHEN ACCELERATING, EVEN WITH ACCELERATOR PUSHED TO THE FLOOR. THIS SITUATION HAS THE POTENTIAL TO BECOME A SAFETY ISSUE IN THE EVENT A DRIVER IS UNABLE TO ACCELERATE ADEQUATELY WITH ONCOMING TRAFFIC. VEHI...

May 1, 2014 Power Train 20,900 mi

FROM A COMPLETE STOP, ATTEMPTING TO PULL OUT INTO TRAFFIC, VEHICLE EXHIBITS LAG OR HESITATION WHEN ACCELERATING, EVEN WITH ACCELERATOR PUSHED TO THE FLOOR. THIS SITUATION HAS THE POTENTIAL TO BECOME A SAFETY ISSUE IN THE EVENT A DRIVER IS UNABLE TO ACCELERATE ADEQUATELY WITH ONCOMING TRAFFIC. VEHI...

May 1, 2014 Electrical System 20,900 mi

FROM A COMPLETE STOP, ATTEMPTING TO PULL OUT INTO TRAFFIC, VEHICLE EXHIBITS LAG OR HESITATION WHEN ACCELERATING, EVEN WITH ACCELERATOR PUSHED TO THE FLOOR. THIS SITUATION HAS THE POTENTIAL TO BECOME A SAFETY ISSUE IN THE EVENT A DRIVER IS UNABLE TO ACCELERATE ADEQUATELY WITH ONCOMING TRAFFIC. VEHI...

Mar 18, 2014 Engine 38,000 mi

DRIVING DOWN THE ROAD AT 45 MPH AND ENGINE DIES. COMPLETE LOSE OF ENGINE POWER, STEERING AND BRAKING. HAS HAPPENED TWICE. CAN ONLY IMAGINE WHAT WOULD HAPPENED IF I HAD BEEN DRIVING ON HIGHWAY AT 70 MPH. DID MANAGE TO MANHANDLE THE CAR TO THE SIDE OF THE ROAD. *TR

Mar 18, 2014 Fuel/propulsion System 38,000 mi

DRIVING DOWN THE ROAD AT 45 MPH AND ENGINE DIES. COMPLETE LOSE OF ENGINE POWER, STEERING AND BRAKING. HAS HAPPENED TWICE. CAN ONLY IMAGINE WHAT WOULD HAPPENED IF I HAD BEEN DRIVING ON HIGHWAY AT 70 MPH. DID MANAGE TO MANHANDLE THE CAR TO THE SIDE OF THE ROAD. *TR

Mar 18, 2014 Steering 38,000 mi

DRIVING DOWN THE ROAD AT 45 MPH AND ENGINE DIES. COMPLETE LOSE OF ENGINE POWER, STEERING AND BRAKING. HAS HAPPENED TWICE. CAN ONLY IMAGINE WHAT WOULD HAPPENED IF I HAD BEEN DRIVING ON HIGHWAY AT 70 MPH. DID MANAGE TO MANHANDLE THE CAR TO THE SIDE OF THE ROAD. *TR

Mar 18, 2014 Engine 38,000 mi

DRIVING DOWN THE ROAD AT 45 MPH AND ENGINE DIES. COMPLETE LOSE OF ENGINE POWER, STEERING AND BRAKING. HAS HAPPENED TWICE. CAN ONLY IMAGINE WHAT WOULD HAPPENED IF I HAD BEEN DRIVING ON HIGHWAY AT 70 MPH. DID MANAGE TO MANHANDLE THE CAR TO THE SIDE OF THE ROAD. *TR

Mar 18, 2014 Fuel/propulsion System 38,000 mi

DRIVING DOWN THE ROAD AT 45 MPH AND ENGINE DIES. COMPLETE LOSE OF ENGINE POWER, STEERING AND BRAKING. HAS HAPPENED TWICE. CAN ONLY IMAGINE WHAT WOULD HAPPENED IF I HAD BEEN DRIVING ON HIGHWAY AT 70 MPH. DID MANAGE TO MANHANDLE THE CAR TO THE SIDE OF THE ROAD. *TR

Mar 18, 2014 Steering 38,000 mi

DRIVING DOWN THE ROAD AT 45 MPH AND ENGINE DIES. COMPLETE LOSE OF ENGINE POWER, STEERING AND BRAKING. HAS HAPPENED TWICE. CAN ONLY IMAGINE WHAT WOULD HAPPENED IF I HAD BEEN DRIVING ON HIGHWAY AT 70 MPH. DID MANAGE TO MANHANDLE THE CAR TO THE SIDE OF THE ROAD. *TR

Dec 11, 2013 Exterior Lighting 21,850 mi

I WAS DRIVING ON EAST BOUND ON M50 AT NIGHT AND I CAME TO THE LIGHTS OF CHRISTMAS DISPLAY AT HIDDEN LAKE GARDENS A PART OF MICHIGAN STATE UNIVERSITY. AS I APPROACHED HIDDEN LAKE GARDENS I TURNED LEFT INTO THE DRIVEWAY TO DISCOVER THAT I HAD DRIVEN INTO THE EXIT INSTEAD OF THE ENTRANCE A FEW FEE...

Dec 11, 2013 Exterior Lighting 21,850 mi

I WAS DRIVING ON EAST BOUND ON M50 AT NIGHT AND I CAME TO THE LIGHTS OF CHRISTMAS DISPLAY AT HIDDEN LAKE GARDENS A PART OF MICHIGAN STATE UNIVERSITY. AS I APPROACHED HIDDEN LAKE GARDENS I TURNED LEFT INTO THE DRIVEWAY TO DISCOVER THAT I HAD DRIVEN INTO THE EXIT INSTEAD OF THE ENTRANCE A FEW FEE...

Oct 24, 2013 Exterior Lighting 20,675 mi

THE LOW BEAM HEADLIGHTS ARE VERY DIM. THEY DO NOT REACH OUT LIKE THEY SHOULD. DEALER TELLS ME THAT'S THE WAY THEY ARE, I DO NOT FEEL THEY ARE SAFE!!! *TR

Oct 24, 2013 Exterior Lighting 20,675 mi

THE LOW BEAM HEADLIGHTS ARE VERY DIM. THEY DO NOT REACH OUT LIKE THEY SHOULD. DEALER TELLS ME THAT'S THE WAY THEY ARE, I DO NOT FEEL THEY ARE SAFE!!! *TR

Aug 27, 2013 Structure Crash 44,100 mi

AUTOMATIC REAR DOOR OPENED AFTER I CLOSED IT; CONSEQUENTLY I UNKNOWINGLY RAMMED IN TO THE GARAGE DOOR AS I BACKED OUT OF MY GARAGE AND AFTERWARD IT CONTINUED TO OPEN AS I TRIED TO CLOSE IT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. A FEW MONTHS AGO ON VACATION THE BELL HOP WAS HELPING TO PACK ...

Aug 27, 2013 Structure Crash 44,100 mi

AUTOMATIC REAR DOOR OPENED AFTER I CLOSED IT; CONSEQUENTLY I UNKNOWINGLY RAMMED IN TO THE GARAGE DOOR AS I BACKED OUT OF MY GARAGE AND AFTERWARD IT CONTINUED TO OPEN AS I TRIED TO CLOSE IT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. A FEW MONTHS AGO ON VACATION THE BELL HOP WAS HELPING TO PACK ...

Feb 22, 2013 Power Train 10,500 mi

I HAVE A TURBOCHARGED SRX. I WAS ATTEMPTING TO MAKE A TURN ONTO A ROAD, AS I HIT THE ACCELERATOR, THE VEHICLE HESITATED FOR A SIGNIFICANT TIME, AS IF THE TRANSMISSION WAS DISENGAGED. AFTER A SECOND OR TWO, IT SUDDENLY ENGAGED. ADDITIONALLY, THERE HAVE BEEN TIMES WHEN I ATTEMPTED TO QUICKLY INCREASE ...

Feb 22, 2013 Power Train 10,500 mi

I HAVE A TURBOCHARGED SRX. I WAS ATTEMPTING TO MAKE A TURN ONTO A ROAD, AS I HIT THE ACCELERATOR, THE VEHICLE HESITATED FOR A SIGNIFICANT TIME, AS IF THE TRANSMISSION WAS DISENGAGED. AFTER A SECOND OR TWO, IT SUDDENLY ENGAGED. ADDITIONALLY, THERE HAVE BEEN TIMES WHEN I ATTEMPTED TO QUICKLY INCREASE ...

Jan 5, 2013 Electrical System 45 mi

THE HEADLIGHTS - LOW BEAM - ARE THE WORST. I'VE BEEN DRIVING FOR OVER 40 YEARS. WHEN I COMPLAINED TO THE DEALERSHIP (CRESTVIEW CADILLAC - WEST COVINA, CA) THAT THEY WERE SO BAD I BELIEVED IT IS DANGEROUS TO DRIVE AT NIGHT, THEY SAID THEY DIDN'T GET ANY COMPLAINTS FROM OTHER DRIVERS! I HAVE TO USE M...

Jan 5, 2013 Exterior Lighting 45 mi

THE HEADLIGHTS - LOW BEAM - ARE THE WORST. I'VE BEEN DRIVING FOR OVER 40 YEARS. WHEN I COMPLAINED TO THE DEALERSHIP (CRESTVIEW CADILLAC - WEST COVINA, CA) THAT THEY WERE SO BAD I BELIEVED IT IS DANGEROUS TO DRIVE AT NIGHT, THEY SAID THEY DIDN'T GET ANY COMPLAINTS FROM OTHER DRIVERS! I HAVE TO USE M...

Jan 5, 2013 Electrical System 45 mi

THE HEADLIGHTS - LOW BEAM - ARE THE WORST. I'VE BEEN DRIVING FOR OVER 40 YEARS. WHEN I COMPLAINED TO THE DEALERSHIP (CRESTVIEW CADILLAC - WEST COVINA, CA) THAT THEY WERE SO BAD I BELIEVED IT IS DANGEROUS TO DRIVE AT NIGHT, THEY SAID THEY DIDN'T GET ANY COMPLAINTS FROM OTHER DRIVERS! I HAVE TO USE M...

Jan 5, 2013 Exterior Lighting 45 mi

THE HEADLIGHTS - LOW BEAM - ARE THE WORST. I'VE BEEN DRIVING FOR OVER 40 YEARS. WHEN I COMPLAINED TO THE DEALERSHIP (CRESTVIEW CADILLAC - WEST COVINA, CA) THAT THEY WERE SO BAD I BELIEVED IT IS DANGEROUS TO DRIVE AT NIGHT, THEY SAID THEY DIDN'T GET ANY COMPLAINTS FROM OTHER DRIVERS! I HAVE TO USE M...

Oct 11, 2012 Wheels 33,352 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT HE WAS DRIVING APPROXIMATELY 50 MPH WHEN HE NOTICED THAT THE VEHICLE WAS DRIVING AWKWARDLY. THE CONTACT MOVED OFF THE ROADWAY AND DISCOVERED THAT THE TIRE HAD BECOME FLAT FROM BEING PUNCTURED BY A SHARD IN THE ROAD. THE CONTACT WENT ...

Oct 11, 2012 Wheels 33,352 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT HE WAS DRIVING APPROXIMATELY 50 MPH WHEN HE NOTICED THAT THE VEHICLE WAS DRIVING AWKWARDLY. THE CONTACT MOVED OFF THE ROADWAY AND DISCOVERED THAT THE TIRE HAD BECOME FLAT FROM BEING PUNCTURED BY A SHARD IN THE ROAD. THE CONTACT WENT ...

Aug 13, 2012 Engine And Engine Cooling 17,000 mi

TL*THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIRS. THE C...

Aug 13, 2012 Electrical System 17,000 mi

TL*THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIRS. THE C...

Aug 13, 2012 Power Train 17,000 mi

TL*THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIRS. THE C...

Aug 13, 2012 Engine And Engine Cooling 17,000 mi

TL*THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIRS. THE C...

Aug 13, 2012 Electrical System 17,000 mi

TL*THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIRS. THE C...

Aug 13, 2012 Power Train 17,000 mi

TL*THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIRS. THE C...

Jul 3, 2012 Structure

2011 CADILLAC SRX. CONSUMER STATES THAT THE BLIND SPOT OFF THE RIGHT QUARTER PANEL HAS ALMOST CAUSED HIM TO BE IN THREE ACCIDENTS. *KB

Jul 3, 2012 Structure

2011 CADILLAC SRX. CONSUMER STATES THAT THE BLIND SPOT OFF THE RIGHT QUARTER PANEL HAS ALMOST CAUSED HIM TO BE IN THREE ACCIDENTS. *KB

Jun 4, 2012 Exterior Lighting 10,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED, THE AMBER ILLUMINATION BECAME EXTREMELY DIM WHICH OBSTRUCTED THE VISIBILITY OF THE CONTACT. THE FAILURE RECURRED WHENEVER THE CONTACT WOULD DRIVE WITH HEADLIGHTS ACTIVATED. THE VEHICLE WAS TAK...

Jun 4, 2012 Exterior Lighting 10,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED, THE AMBER ILLUMINATION BECAME EXTREMELY DIM WHICH OBSTRUCTED THE VISIBILITY OF THE CONTACT. THE FAILURE RECURRED WHENEVER THE CONTACT WOULD DRIVE WITH HEADLIGHTS ACTIVATED. THE VEHICLE WAS TAK...

Jun 4, 2012 Exterior Lighting 10,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED, THE AMBER ILLUMINATION BECAME EXTREMELY DIM WHICH OBSTRUCTED THE VISIBILITY OF THE CONTACT. THE FAILURE RECURRED WHENEVER THE CONTACT WOULD DRIVE WITH HEADLIGHTS ACTIVATED. THE VEHICLE WAS TAK...

Jun 4, 2012 Exterior Lighting 10,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED, THE AMBER ILLUMINATION BECAME EXTREMELY DIM WHICH OBSTRUCTED THE VISIBILITY OF THE CONTACT. THE FAILURE RECURRED WHENEVER THE CONTACT WOULD DRIVE WITH HEADLIGHTS ACTIVATED. THE VEHICLE WAS TAK...

Feb 9, 2012 Power Train

2011 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO UNSAFE VEHICLE AND REPAIRS *TGW THE CONSUMER WANTED TO EXPRESS HER DISSATISFACTION ABOUT RECEIVING A RECALL NOTICE. THE CONSUMER STATED THE VEHICLE SHOULD HAVE NEVER BEEN RELEASED AND SOLD TO THE PUBLIC WITH SUCH A DANGEROUS DEFECT.

Feb 9, 2012 Power Train

2011 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO UNSAFE VEHICLE AND REPAIRS *TGW THE CONSUMER WANTED TO EXPRESS HER DISSATISFACTION ABOUT RECEIVING A RECALL NOTICE. THE CONSUMER STATED THE VEHICLE SHOULD HAVE NEVER BEEN RELEASED AND SOLD TO THE PUBLIC WITH SUCH A DANGEROUS DEFECT.

Nov 20, 2011 Engine And Engine Cooling 800 mi

AIR CONDITIONER MAKES A LOUD NOISE AND CAN BE HEARD FROM A FAR DISTANCE. WE HAVE TRIED 3X TO HAVE REPAIRED AND NO ONE WILL FIX PROBLEM. THE LAST SERVICE MANAGER CHANGED THE BLOWER AND THE CAR MADE MORE NOISE AFTER CHANGING THIS PART. WE HAVE YET TO DRIVE CAR FOR A FULL MONTH DUE TO BEING IN SHOP ON...

Nov 20, 2011 Engine And Engine Cooling 800 mi

AIR CONDITIONER MAKES A LOUD NOISE AND CAN BE HEARD FROM A FAR DISTANCE. WE HAVE TRIED 3X TO HAVE REPAIRED AND NO ONE WILL FIX PROBLEM. THE LAST SERVICE MANAGER CHANGED THE BLOWER AND THE CAR MADE MORE NOISE AFTER CHANGING THIS PART. WE HAVE YET TO DRIVE CAR FOR A FULL MONTH DUE TO BEING IN SHOP ON...

Oct 1, 2011 Structure 8,000 mi

2 PROBLEMS CONTINUE TO PERSIST. ONE IS THE LOCATION OF THE HOOD RELEASE HANDLE NEAR THE FLOOR INSIDE LEFT SIDE, WHERE THE DRIVER PUTS HIS LEFT FOOT ON THE FLOOR WHILE DRIVING. MOVING THE FOOT BACK, THE LEFT SOLE EDGE WILL CATCH THE HANDLE AND RELEASE IT CAUSING THE HOOD TO POP UP TO THE SAFETY CATC...

Oct 1, 2011 Structure 8,000 mi

2 PROBLEMS CONTINUE TO PERSIST. ONE IS THE LOCATION OF THE HOOD RELEASE HANDLE NEAR THE FLOOR INSIDE LEFT SIDE, WHERE THE DRIVER PUTS HIS LEFT FOOT ON THE FLOOR WHILE DRIVING. MOVING THE FOOT BACK, THE LEFT SOLE EDGE WILL CATCH THE HANDLE AND RELEASE IT CAUSING THE HOOD TO POP UP TO THE SAFETY CATC...

Jul 31, 2011 Unknown Or Other 1,000 mi

I DID THIS IN MY LAST CAR (GM-YUKON) SO I RE-ENACTED TO SEE IF IT WOULD HAPPEN IN MY NEW CAR (SRX): I USE MY KEY FOB TO OPEN ONLY THE HATCH-BACK WHEN WALKING UP TO LOCKED CAR. I LAY MY PURSE (WITH KEY-FOB AND CELL PHONE IN IT) IN THE BACK WHILE UNLOADING GROCERIES, ETC., AND THEN CLOSE THE HATCH. I...

Jul 31, 2011 Unknown Or Other 1,000 mi

I DID THIS IN MY LAST CAR (GM-YUKON) SO I RE-ENACTED TO SEE IF IT WOULD HAPPEN IN MY NEW CAR (SRX): I USE MY KEY FOB TO OPEN ONLY THE HATCH-BACK WHEN WALKING UP TO LOCKED CAR. I LAY MY PURSE (WITH KEY-FOB AND CELL PHONE IN IT) IN THE BACK WHILE UNLOADING GROCERIES, ETC., AND THEN CLOSE THE HATCH. I...

Jul 11, 2011 Steering 5,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHEN ATTEMPTING A TURN IN EITHER DIRECTION WHILE DRIVING 25 MPH, THERE WAS A SLIGHT VIBRATION FELT AND GRINDING NOISE IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO REPAIR THE PROBLEM. TH...

Jul 11, 2011 Steering 5,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHEN ATTEMPTING A TURN IN EITHER DIRECTION WHILE DRIVING 25 MPH, THERE WAS A SLIGHT VIBRATION FELT AND GRINDING NOISE IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO REPAIR THE PROBLEM. TH...

Jul 5, 2011 Engine And Engine Cooling 5,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 25 MPH. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT ACCELERATE WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS ...

Jul 5, 2011 Engine And Engine Cooling 5,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 25 MPH. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT ACCELERATE WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS ...

Jun 21, 2011 Visibility 4,100 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE SUNROOF SUDDENLY SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 4,100. UPDATED 07/20/11*LJ UPDA...

Jun 21, 2011 Visibility 4,100 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE SUNROOF SUDDENLY SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 4,100. UPDATED 07/20/11*LJ UPDA...

Jun 20, 2011 Structure 2,300 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT WAS DRIVING 35 MPH WHEN HE NOTICED SEVERAL BLIND SPOTS THAT INTERFERED WHILE THE CONTACT ATTEMPTED TO CHANGE LANE. THE MANUFACTURER WAS CONTACTED BUT ADVISED THERE WAS NOTHING THAT COULD BE DONE. THERE WERE NO REPAIRS. THE FAILURE MILEAGE WAS 2...

Jun 20, 2011 Structure 2,300 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT WAS DRIVING 35 MPH WHEN HE NOTICED SEVERAL BLIND SPOTS THAT INTERFERED WHILE THE CONTACT ATTEMPTED TO CHANGE LANE. THE MANUFACTURER WAS CONTACTED BUT ADVISED THERE WAS NOTHING THAT COULD BE DONE. THERE WERE NO REPAIRS. THE FAILURE MILEAGE WAS 2...

Jun 16, 2011 Air Bags Crash 2,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN AN OPPOSING VEHICLE CRASHED INTO THE PASSENGER SIDE. THE FRONT PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE. THE SIDE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT AND THE CONTACT SUSTAINED MINOR INJURIES. A P...

Jun 16, 2011 Air Bags Crash 2,000 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN AN OPPOSING VEHICLE CRASHED INTO THE PASSENGER SIDE. THE FRONT PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE. THE SIDE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT AND THE CONTACT SUSTAINED MINOR INJURIES. A P...

Jun 10, 2011 Electrical System

ON THE 2011 CADILLAC SRX THERE IS NO WARNING SOUNDED IF YOU LEAVE YOUR KEYLESS IGNITION RUNNING AND LEAVE THE VEHICLE. YESTERDAY, I INADVERTENTLY LEFT THE VEHICLE RUNNING AND THE CAR DID NOT BEEP OR GIVE ME ANY INDICATION THAT I HAD DONE SO. THESE KEYLESS IGNITION SYSTEMS ARE VERY DANGEROUS BECAUS...

Jun 10, 2011 Electrical System

ON THE 2011 CADILLAC SRX THERE IS NO WARNING SOUNDED IF YOU LEAVE YOUR KEYLESS IGNITION RUNNING AND LEAVE THE VEHICLE. YESTERDAY, I INADVERTENTLY LEFT THE VEHICLE RUNNING AND THE CAR DID NOT BEEP OR GIVE ME ANY INDICATION THAT I HAD DONE SO. THESE KEYLESS IGNITION SYSTEMS ARE VERY DANGEROUS BECAUS...

Jun 1, 2011 Latches/locks/linkages Crash 1,209 mi

I PARKED MY 2011 CADILLAC MODEL SRX IN THE GARAGE AND WALKED AWAY FROM IT AND CLOSED MY GARAGE DOOR. ONE HOUR LATER I OPENED THE GARAGE DOOR AND THE VEHICLE ROLLED DOWN MY DRIVEWAY AND OVER A CURB AND HIT A TREE. THE CAR WAS IN DRIVE. ON A NORMAL AUTOMOBILE THERE THE DRIVER NEEDS TO PUT THE CAR I...

Jun 1, 2011 Latches/locks/linkages Crash 1,209 mi

I PARKED MY 2011 CADILLAC MODEL SRX IN THE GARAGE AND WALKED AWAY FROM IT AND CLOSED MY GARAGE DOOR. ONE HOUR LATER I OPENED THE GARAGE DOOR AND THE VEHICLE ROLLED DOWN MY DRIVEWAY AND OVER A CURB AND HIT A TREE. THE CAR WAS IN DRIVE. ON A NORMAL AUTOMOBILE THERE THE DRIVER NEEDS TO PUT THE CAR I...

Apr 9, 2011 Fuel System, Gasoline

2011 CADILLAC SRX HAS EXTENSIVE BANGING NOISE IN REAR OF VEHICLE. DEALER SAYSNOISE IS DUE TO GAS TANK "SLOSH" AND GM ENGINEERS ARE AT WORK ON THE PROBLEM. IS THIS "SLOSHING" OF THE FUEL DANGEROUS? *TR

Apr 9, 2011 Fuel System, Gasoline

2011 CADILLAC SRX HAS EXTENSIVE BANGING NOISE IN REAR OF VEHICLE. DEALER SAYSNOISE IS DUE TO GAS TANK "SLOSH" AND GM ENGINEERS ARE AT WORK ON THE PROBLEM. IS THIS "SLOSHING" OF THE FUEL DANGEROUS? *TR

Mar 23, 2011 Electrical System 1,400 mi

TL*THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD SHUT ON AND OFF. THE CONTACT HAD TAKEN THE VEHICLE BACK TO THE DEALER THREE TIMES AND THEY WERE UNABLE TO CORRECT THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WHEN THE INSTRUMENT ...

Mar 23, 2011 Electrical System 1,400 mi

TL*THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD SHUT ON AND OFF. THE CONTACT HAD TAKEN THE VEHICLE BACK TO THE DEALER THREE TIMES AND THEY WERE UNABLE TO CORRECT THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WHEN THE INSTRUMENT ...

Mar 22, 2011 Vehicle Speed Control 500 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AND AS THE ACCELERATOR WAS APPLIED, THERE WAS A SUDDEN REDUCTION IN SPEED BETWEEN 5 TO 10 MPH. THE VEHICLE THEN BEGAN TO LUNGE FORWARD VIOLENTLY. THE FAILURE RECURRED SIX DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO ...

Mar 22, 2011 Vehicle Speed Control 500 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AND AS THE ACCELERATOR WAS APPLIED, THERE WAS A SUDDEN REDUCTION IN SPEED BETWEEN 5 TO 10 MPH. THE VEHICLE THEN BEGAN TO LUNGE FORWARD VIOLENTLY. THE FAILURE RECURRED SIX DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO ...

Jan 18, 2011 Power Train 700 mi

TL*THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHILE MAKING A LEFT OR RIGHT TURN THE VEHICLE CHANGED GEARS. THE VEHICLE SHIFTED FROM THIRD TO SIXTH GEAR WHEN THE CONTACTS FOOT WAS TAKEN OFF OF THE ACCELERATOR AND ALSO THE VEHICLE WOULD LOSE POWER WHILE DOWN SHIFTING. THE VEHICLE WA...

Jan 18, 2011 Power Train 700 mi

TL*THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHILE MAKING A LEFT OR RIGHT TURN THE VEHICLE CHANGED GEARS. THE VEHICLE SHIFTED FROM THIRD TO SIXTH GEAR WHEN THE CONTACTS FOOT WAS TAKEN OFF OF THE ACCELERATOR AND ALSO THE VEHICLE WOULD LOSE POWER WHILE DOWN SHIFTING. THE VEHICLE WA...

Jan 10, 2011 Suspension 300 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHENEVER HE DROVE OVER ANY UNEVEN ROAD SURFACE, THE VEHICLE WOULD BOUNCE EXCESSIVELY. THE FAILURE RECURRED WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VE...

Jan 10, 2011 Suspension 300 mi

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHENEVER HE DROVE OVER ANY UNEVEN ROAD SURFACE, THE VEHICLE WOULD BOUNCE EXCESSIVELY. THE FAILURE RECURRED WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VE...

Dec 26, 2010 Suspension 100 mi

REAR SUSPENSION OVER THE SMALLEST DROP IN PAVEMENT SMOOTHNESS CAUSES HEAVY NOISE WHICH FEELS LIKE IT'S BOTTOMING OUT, THE NOISE IS EXTREMELY LOUD AND DISCONCERTING. ALL PASSENGERS SO FAR HAVE COMMENTED ON IT. CADILLAC SAYS THIS IS NORMAL (THE BOTTOMING OUT SOUND) THIS IS DEFINITELY NOT ACCEPTABLE ...

Dec 26, 2010 Suspension 100 mi

REAR SUSPENSION OVER THE SMALLEST DROP IN PAVEMENT SMOOTHNESS CAUSES HEAVY NOISE WHICH FEELS LIKE IT'S BOTTOMING OUT, THE NOISE IS EXTREMELY LOUD AND DISCONCERTING. ALL PASSENGERS SO FAR HAVE COMMENTED ON IT. CADILLAC SAYS THIS IS NORMAL (THE BOTTOMING OUT SOUND) THIS IS DEFINITELY NOT ACCEPTABLE ...

Oct 23, 2010 Power Train 1,000 mi

WHILE DRIVING MY 2011 CADILLAC SRX, AWD PREMIUM EDITION WITH LESS THAN 1000 MILES ON THE ODOMETER I EXPERIENCED THIS PROBLEM. DRIVING AT INTERSTATE SPEED WITH THE CRUISE CONTROL SET AT 74 MPH. THE TRANSMISSION SUDDENLY FELT LIKE IT SHIFTED ITSELF INTO NEUTRAL, TACHOMETER RED LINED AT 6950 RPM, AND I...

Oct 23, 2010 Power Train 1,000 mi

WHILE DRIVING MY 2011 CADILLAC SRX, AWD PREMIUM EDITION WITH LESS THAN 1000 MILES ON THE ODOMETER I EXPERIENCED THIS PROBLEM. DRIVING AT INTERSTATE SPEED WITH THE CRUISE CONTROL SET AT 74 MPH. THE TRANSMISSION SUDDENLY FELT LIKE IT SHIFTED ITSELF INTO NEUTRAL, TACHOMETER RED LINED AT 6950 RPM, AND I...