2014 CADILLAC SRX Problems & Recalls

For years I did not drive at night because I could not see the road well enough to feel secure driving after dark. Fast forward when my daughter asked me if my headlights were on, I realized it was the dim headlights on low beam that was the issue all these years and not my eyesight at night. I have...

It has been an ongoing issue for years concerning the dimness of the headlights on this vehicle. Virtually impossible to drive at night , can’t even see the lane markings with lights on dim. The cause was determined to be leaky seals creating corrosion. I replaced the bulbs myself and it made no d...

While on low beam, the headlights are WAY too dim. Apparently, this is a common and well known problem. I just purchased this car, have replaced the bulbs, checked the voltage and cleaned the lens. I cannot see to drive at night on low beam.

📝 Complaint: 2014 Cadillac SRX Dim Headlights Subject: URGENT SAFETY HAZARD AND DEFECT: Severely Dim Headlights on 2014 Cadillac SRX (Affecting 2010-2016 Model Years) – Failure to Act Despite Class Action and NHTSA Complaints Vehicle Information: * Year: 2014 * Make: Cadillac * Model: SRX *...

Headlamps are very weak on low beams.

I have been trying to enjoy this vehicle from the time it became part of my life. The first 6 months, I was unable to close the sunroof, because of that my passenger seat cracked since its been exposed to the sun for 5 years, the driver's side window could not roll down which we fixed; I never ow...

I have been trying to enjoy this vehicle from the time it became part of my life. The first 6 months, I was unable to close the sunroof, because of that my passenger seat cracked since its been exposed to the sun for 5 years, the driver's side window could not roll down which we fixed; I never ow...

I have been trying to enjoy this vehicle from the time it became part of my life. The first 6 months, I was unable to close the sunroof, because of that my passenger seat cracked since its been exposed to the sun for 5 years, the driver's side window could not roll down which we fixed; I never ow...

Safety Defect Remedies on 2014 Cadillac SRX (VIN: [XXX] ) Dear Sir/Madam, I am writing as the owner of a 2014 Cadillac SRX, VIN [XXX] , to address two critical safety defects that I believe are the manufacturer's responsibility to remedy. Water Intrusion and Electrical Failure: My vehicle has a kn...

Safety Defect Remedies on 2014 Cadillac SRX (VIN: [XXX] ) Dear Sir/Madam, I am writing as the owner of a 2014 Cadillac SRX, VIN [XXX] , to address two critical safety defects that I believe are the manufacturer's responsibility to remedy. Water Intrusion and Electrical Failure: My vehicle has a kn...

Safety Defect Remedies on 2014 Cadillac SRX (VIN: [XXX] ) Dear Sir/Madam, I am writing as the owner of a 2014 Cadillac SRX, VIN [XXX] , to address two critical safety defects that I believe are the manufacturer's responsibility to remedy. Water Intrusion and Electrical Failure: My vehicle has a kn...

The ABS control module in my car is inoperable. I have lights on for ABS, brakes, and stabiltrac. Upon further investigation the ABS module is no longer available and no aftermarket part available. This leaves my car useless being I no longer feel safe driving it. If I lock up brakes in an emergen...

Cadillac cue system started with spider veins on screen then stopped working at same time light gate goes up and down on its own when driving very dangerous, sometimes when parked it will go up part way down up again and then close someone walks by might hurt them shame Cadillac will not admit to th...

Cadillac cue system started with spider veins on screen then stopped working at same time light gate goes up and down on its own when driving very dangerous, sometimes when parked it will go up part way down up again and then close someone walks by might hurt them shame Cadillac will not admit to th...

The contact owns a 2014 Cadillac SRX. The contact stated upon starting the vehicle, the ABS and traction control warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the ABS control module was faulty and needed to be r...

Mileage: 40,000

I started my car using the remote start. When I opened my car the driver side seat was smoking and a hole had been burned in the back. The inside of the hole was red and appeared to be light up like a hot coil. I turned my car off and tapped/blew on the area to put out the little fire.

The contact owns a 2014 Cadillac SRX. The contact stated that the headlamps were extremely dim and failed to properly illuminate the roadway while driving. The high-beam headlights had to be activated to properly illuminate the roadway while driving. The dealer was contacted and notified of the fail...

Mileage: 86,000

I noticed that changing out my headlight bulbs on my vehicle that I still could not see at night. I also bought a very good brand / new led lights for my 2014 srx. I have done research and noticed the headlights itself seems to be an issue on a lot of these specific vehicles . It makes it very hard...

The contact owns a 2014 Cadillac SRX. The contact stated while driving approximately 5 MPH, the infotainment screen intermittently darkened and became inoperable. Additionally, the back-over prevention camera was intermittently inoperable. There was no warning light illuminated. The vehicle was take...

Mileage: 69,000

The contact owns a 2014 Cadillac SRX. The contact stated while driving 20 MPH, the headlights were extremely dim, making it difficult to see while driving at night. The vehicle was not taken to a dealer nor an independent mechanic to be diagnosed or repaired. The contact stated that the failure pers...

Mileage: 16,000

The low beams on my 2014 Cadillac SRX are useless at night and dangerous. They are not bright enough to illuminate the road. The car cannot be driven at night unless using the high beams. The problem, as I understand it, is that the coating within the headlight assembly degrades over time due to hea...

The contact owns a 2014 Cadillac SRX. The contact stated that while attempting to drive, the vehicle failed to move. The contact noticed there was no transmission fluid in the reservoir. The contact added transmission fluid, but the vehicle was still inoperable. There were unknown warning lights ill...

Mileage: 123,000

Vehicle has dangerous and life threatening transmission problem that has cause me to lose control of my vehicle. Problem with jerking and cutting off started approximately in 2022 with 2 visits to shop for repair. In May 2023 until 2024, vehicle has been in repair shop for repairing including repl...

1. Since owning the 2014 SRX the headlights are so dim to the point of not being able to use the vehicle at night or storms for fear of a crash. Now the Driver side HID Has failed along with the headlights housing to be cloudy on the inside. 2.Rear Door Hatch malfunction. Will not open or close wit...

1. Since owning the 2014 SRX the headlights are so dim to the point of not being able to use the vehicle at night or storms for fear of a crash. Now the Driver side HID Has failed along with the headlights housing to be cloudy on the inside. 2.Rear Door Hatch malfunction. Will not open or close wit...

The contact owns a 2014 Cadillac SRX. The contact stated that while driving at night, the low-beam headlight illumination was extremely dim and created a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure,...

Mileage: 45,000

The seals on the factory headlight housings are faulty. They allow moisture into the low beam unit which blocks the light from projecting properly. The car is also safe to drive at night time.

WE OWN A 2014 CADILLAC SRX THAT WE PURCHASED IN 2019. THE LOW BEAM HEADLIGHTS DO NOT ILLUMINATE THE ROADWAY AT NIGHT. OUR VEHICLE WAS NOT SAFE TO DRIVE AFTER SUNSET. THIS SAME ISSUE HAS BEEN RELAYED TO CADILLAC DEALERS AND TO CADILLAC CORPORATE BY THOUSANDS OF OWNERS BUT THEY HAVE REFUSED TO ADDR...

2014 Cadillac SRX - Driver's side headlight does not work properly on Low Beam. While the light burns, it does not shine forward on the road. It is absolutely as if there was no light at all, when driving at night. Took it to 2 different Cadillac Dealers who tried to fix but was told it was impossib...

The contact owns a 2014 Cadillac SRX. The contact stated that the headlights failed to provide adequate illumination while driving at night without warning. The contact stated that the high-beam headlights were needed while driving at night. The dealer was notified of the failure but offered no assi...

Mileage: 160,000

2014 low beams became dim. I changed out the bulbs for new ones and still cannot drive my vehicle at night. The SRX website states this is a known Cadillac SRX problem but there is no fix except to replace the lights with the same defective lights

The contact owns a 2014 Cadillac SRX. The contact stated that while driving at an undisclosed speed at night, the contact became aware that the passenger’s side headlamp was not functioning. Upon replacing the headlamp, the headlamp failed to function properly. No warning lights were illuminated. ...

Mileage: 138,000

Seat heater burned a hole through the seat on the driver side.

Seat heater burned a hole through the seat on the driver side.

The contact owns a 2014 Cadillac SRX. The contact stated that the headlights failed to provide adequate illumination while driving at night. The contact stated that the headlights provided approximately 25 percent illumination. There were no warning lights illuminated. The vehicle was taken to the l...

Mileage: 60,000

Today is Saturday, November 11, 2023. While driving my check, engine light came on, and I was given a message on the dash that engine power was reduced. I was only able to drive the car 30 to 45 miles an hour to get home. I have not taken the car to the mechanic yet, but will do so when they ope...

Projection lense for low beam is very dim. Unable to see road work low beam head light

Running lights (low beans) can not be used. They are on, new, and adjusted properly. I have to drive with high beams on to see at night.

Headlights I been calling GM for years that you can’t drive with the low beam headlights at night it’s like having no headlights on . They say nothing no safety recall and I have read up on this issue and they say the halogen bulb gets so hot it burn the inside of headlight assembly and I would ...

The contact owns a 2014 Cadillac SRX. The contact stated while under the rear hatch door and remove items out the rear of the vehicle, the door come down and struck the contact in the back of the head. The contact stated that the door failed to stay in the upright position. The vehicle was not diagn...

Mileage: 100,000

The contact owns a 2014 Cadillac SRX. The contact stated that while driving at night, the headlights failed to illuminate. The vehicle was taken to the dealer, where it was diagnosed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of...

Mileage: 40,000

I have a 2014 Cadillac SRX AWD. My passenger rear tire kept losing air. I looked it over a dozen times and never found anything wrong with it as to why it was losing air. I would put air in it and within 2-3 days, I needed to put air in it again. This went on for a few months at least. Then out of n...

There was a recall on the toe links, but the dealer did not follow procedures. The toe link was replaced during a recall, but the mechanic never aligned the wheels. This should be standard process and should come free after the recall takes place. They never get back to me after a service request.

The headlights on Cadillac SRX are defective and Cadillac will not have a recall. The lights are so dim I have to drive with my brights on, which is dangerous to other drivers. If I do not use the high beams, I am not able to see what is on the side of the road at night. There could be a person, ot...

The headlights are so dim that the Cadillac SRX is unsafe to drive at night. The dealer says that it is a known defect but will only give a small discount to replace the headlight assemblies. These cars are unsafe at any speed ! This car has been garage kept and is very low mileage. Please respond t...

2014 CADILLAC SRX. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES. THE CONSUMER STATED THE TRANSMISSION COMPLETELY FAILED. IT WOULDNT MOVE LET ALONE HARD SHIFT. ALSO, THE CONSUMER WAS DISPLEASED WITH THE SERVICE DEPARTMENT TO READ AND LISTEN TO COMPLAINTS.

I CAN NOT SEE OUT OF MY HEADLIGHTS AT NIGHT BECAUSE THEY ARE SO DIM. SEARCHING THE INTERNET THIS IS A PROBLEM CADILLAC KNOWS ABOUT FOR MY MODEL AND YEAR, THEY HAVE A CLASS ACTION LAWSUIT ABOUT THIS PROBLEM AND DO NOT HAVE A RECALL! IT IS DUE TO THE HOUSING ON LIGHTS THEY GET MOISTURE IN AND IT MAKES...

Delaminating/Unworking Touch Screen - KNOWN Cadillac issue 1) Back up camera is no longer visible when parking my car. 2) GPS is no longer available due to the spider lines, I have to use my phone for GPS on the highway making it unsafe due to the super small screen instead of the large CUE screen i...

My elderly mother has a 2014 Cadillac SRX. While the vehicle was parked, the center information radio cue system screen cracked all of sudden. I am unable to use or see the cue system and afraid to touch the screen, so that I will not cut my hand or get injured. There was no warning that the screen ...

The car needs an EBCM or EBTCM depending on which. dealer I'm talking to. The stability control service and power steering are turned off and the anti-lock brakes are disabled. I have been to two dealerships and the part is on nationwide backorder and is not being manufactured. One dealer has 15 cli...

The car needs an EBCM or EBTCM depending on which. dealer I'm talking to. The stability control service and power steering are turned off and the anti-lock brakes are disabled. I have been to two dealerships and the part is on nationwide backorder and is not being manufactured. One dealer has 15 cli...

The car needs an EBCM or EBTCM depending on which. dealer I'm talking to. The stability control service and power steering are turned off and the anti-lock brakes are disabled. I have been to two dealerships and the part is on nationwide backorder and is not being manufactured. One dealer has 15 cli...

The contact owns a 2014 Cadillac SRX. The contact stated that the front headlights were very dim while driving at night. The contact initially took the vehicle to a dealer where both headlamp bulbs were replaced; despite the bulb replacement, the failure worsened as the contact was forced to use the...

Hello, problem is with the headlights being too dim for nighttime driving. Cannot travel safely most roads at night without turning on the highbeams. Reported issue to the local Cadillac dealer service center and was advised headlights would need total replacement as it is a known issue.

Low beam headlights to dim to drive...very dangerous and gm is aware of the defective headlights

Low beam headlights to dim to drive...very dangerous and gm is aware of the defective headlights

Low beam headlights to dim to drive...very dangerous and gm is aware of the defective headlights

Rear trunk/hatch lid: I had pressed the switch on the hatch lid to cause closing. At this point my wife walked too close to the closing hatch and it hit her, and continued to close, causing a gash on her forehead. I am of the belief that any contact made by the hatch and a foreign object will cause...

the headlights on this vehicle are so dim that i ran over a large deer carcass in the middle of the highway at night. by the time i saw the carcass in the middle of the road, i was already on top of it!!!!!!!!!!! i couldn't use my brights because i was meeting another vehicle. anyway, the headligh...

The rear hatch door of my SRX has been not functioning properly. It opens and closes with erratic function. Regularly I've hit the button to open it and it has begun to close on me with shear force trying to crush my body while loading groceries. It has hit me in the head and the back causing pain. ...

The headlights on this vehicle are extremely dim and it is unsafe to drive at night without running the high beam lights all the time. This is a huge safety issue that needs to be addressed by cadillac and the lawsuit that was brought against them. All vehicles need to be recalled for the headligh...

Headlights extremely dim.Replacement of lights didn’t improve. I can only drive during the day. I can only drive with high beams if I had to drive at night or early morning. GMC made an offer to replace lights with same defective system & wanted a claim & release signed. For me not to be any part ...

The service Stabilitrak system light came on. After consulting the service manual, the suggestion was to switch the car off and restart in a few seconds. That worked for a few weeks. After that the Service Stabilitrak light, the brake light and the parking brake light has remained lit. We have not...

The service Stabilitrak system light came on. After consulting the service manual, the suggestion was to switch the car off and restart in a few seconds. That worked for a few weeks. After that the Service Stabilitrak light, the brake light and the parking brake light has remained lit. We have not...

Most owners complain to Cadillac but not to NHTSA Cadillac is aware. Low beam headlights on these vehicles are un safe. Especially in drizzle or darkness. This should be urgent!!!! Head light bulb is so hot, it burns the chrome plating off the inside of the headlight assembly. Once chrome is gone, s...

Most owners complain to Cadillac but not to NHTSA Cadillac is aware. Low beam headlights on these vehicles are un safe. Especially in drizzle or darkness. This should be urgent!!!! Head light bulb is so hot, it burns the chrome plating off the inside of the headlight assembly. Once chrome is gone, s...

The headlights are not bright enough to see the road when on regular setting> The only way to see the roads at night is to drive wit lights on high beam. I have replaced the bulbs, and they are still weaker than the turn signals.

The headlights are so dim they were replaced by GM On the 2014&2015 SRX I bought this car used and the GM dealer never said there was an issue with the headlamps. This vehicle cannot be driven at night!!!

Low beam headlights have become exceedingly dim. This car is available for inspection. Poor visibility at night is a safety risk. This problem has not been confirmed by a dealer or independent service center. I am not now driving the car at night. The car has not been inspected by others. I pla...

My CUE screen is cracked and unresponsive. I went to the dealership and they said it was out of warranty and they would not repair item. From looking online the CUE system is defective and has affected many Cadillac cars. I am very disappointed with GM. I had the top model and it should not have cra...

Purchase the vehicle less than a month ago, drove it for the first time at night and the headlight visibility was horrible.it was so horrible it scared the s*** out of me!! I had to pull over and wait till day light. I was afraid I was gone get hit or I was gone hit some one.what a scary situation. ...

The contact owns a 2014 Cadillac SRX. The vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 21V473000 (Suspension) however, there was an abnormal sound coming from the vehicle after the recall repair was performed. The vehicle was taken back to the dealer and diagnosed ...

Mileage: 90,000

THE HEADLIGHT HAVE BECOME SO DIM I CANNOT SAFELY DRIVE AT NIGHT. THERE ARE NUMEROUS ARTICLES/LAWSUITS REGARDING THIS ISSUE BUT NO RECALL HAS BEEN ISSUED.

I've had my 2014 Cadillac SRX for a little over a year and had a dealership run the VIN to ensure this particular vehicle had no issues. A couple of months ago, I was returning from a late night assignment and after leaving the city limits realized I couldn't see. I was on a 4 lane mountainous ro...

There appears to be a known issue with 2010-2016 Cadillac SRX models related to defective seals on the headlights that allow moisture to accumulate and condense, therefore damaging and dimming the headlight bulbs. My vehicle is a 2014 model and has recently been afflicted with this problem. The li...

The contact owns a 2014 Cadillac SRX. The contact stated while driving approximately 10 MPH at night, the visibility was reduced due to the headlamps not properly illuminating the roadway. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The c...

Mileage: 75,000

The contact owns a 2014 Cadillac SRX. The contact stated the center information screen was cracked. The contact was unable to see the system status. There were no warning lights illuminated. Additionally, the contact stated that the failure had gotten worse. The vehicle was taken to the local deale...

Mileage: 70,000

The contact owns a 2014 Cadillac SRX. The contact stated that the front headlights had become increasingly dim while in operation. The contact took the vehicle to a dealer to purchase replacement bulbs but was informed that the entire headlight module had to be replaced to fix the failure. The manuf...

The headlights on my 2014 Cadillac SRX are unusable because they are so dim. I am at the point where I don’t drive at night. Although I did try putting new bulbs in that did not fix the problem. There is some defect in the lens, reflector, or housing. Not being able to see the road at night is a h...

Factory headlights have bulbs that are known to be too hot and many owners have dim issues on low beams - we can’t drive safely at night or early am as our drivers side headlight is not reflecting any light to the road and dim on passenger side. The issue we are told is the bulbs heat has caused ...

The contact owns a 2014 Cadillac SRX. The contact stated that while driving the headlights were dim. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manuf...

Mileage: 85,560

The low beam headlights provide very little illumination. Driving this vehicle at night is a safety hazard due to low light illumination. As a result, I use the high beams for better illumination coverage at night or under low light conditions. This problem is progressive and has degenerated ov...

The seals on the headlights let moisture in, causing the lights to be dim.

Headlights are so dim that you cannot see to drive at night or after dusk. I have to use the high beams in order to drive at night, so I drive with the high beams, then other drivers are flashing their lights at me to dim my lights, I can’t believe there is no recall on this problem because if the...

Class action lawsuit was file for headlights that go dim after life of the vehicle. I never received letter in regards to lawsuit and dealer will not help to replace headlights. This should be a recall headlights are very important dealer and manufacture are aware of this headlight issue because of ...

Class action lawsuit was file for headlights that go dim after life of the vehicle. I never received letter in regards to lawsuit and dealer will not help to replace headlights. This should be a recall headlights are very important dealer and manufacture are aware of this headlight issue because of ...

The contact owns a 2014 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the headlights dimmed, causing the contact to not see the road ahead. The contact was pulled over by the police on three separate occasions because the headlights failed to illuminate as needed. The ...

The original factory headlights (low beams specifically) are not bright enough to safely drive at night. We have attempted to just replace the bulbs to stronger LEDs but it resulted in such a minimal change - indicating a larger issue. There are several online accounts of the same issue with no sort...

My 2014 (bought 2017) Cadillac SRX headlights are inadequate for night vision. I don't want to drive at night. The lights are too dim to be safe. When I went on online, I found about 30 people with the same problem on CarComplaint.com and GM is not helping us.

I have has headlight problems since 2014. Replaced bulbs, no difference. I have to drive with high beam on at night. Dealer can only replace with same problem type lights. GMC knows of the problem. There is no permanent repair for the issue.

The low beam headlights have become so dim that they are virtually useless for night driving. The only way I can drive after dark is with the brights which creates a safety blinding hazard for oncoming vehicles. In going on line I have found this has been an ongoing problem for several years but GM ...

My car is undriveable after sunset because of low beam dim headlights. My car is a 2014 Cadillac SRX with 74971 miles. I've had a estimate of $1763.24 to fix problem at Labadie Cadillac in Bay City, MI. After investigation this has been a problem known to you for years, I don't understand why a saf...

My car is undriveable after sunset because of low beam dim headlights. My car is a 2014 Cadillac SRX with 74971 miles. I've had a estimate of $1763.24 to fix problem at Labadie Cadillac in Bay City, MI. After investigation this has been a problem known to you for years, I don't understand why a saf...

The stock halogen headlights (low beams) are so dim you can't tell if they are on or not. New halogen bulbs did not help. I replaced them with LED units at my own expense.

Since we moved to the East Coast, four years ago, the headlights on the 2014 SRX have slowly dimmed until they are completely ineffectual. When looking out the front window on a dark road, there is only a very dim, barely perceptible, lightening of the road directly in front of the car when the hea...

Unable to see safely driving at night especially during rainy or snowy driving. Headlamps are so dim my automatic high beams go on constantly even when opposing traffic are coming towards me. I purchased the Cadillac used 2021. I called the Cadillac dealer they stayed Cadillac used to reimburse owne...

2014 CADILLAC SRX. CONSUMER SEEKS REIMBURSEMENT FROM VEHICLE REPAIRS MADE REGARDING REAR AXLE.

My headlights are so dim, they look as though they are not even on! I cannot drive at night anymore. I was informed that there was a recall in 2019 for this issue, however I never saw one.This should indeed be a safety issue, because these headlights don’t light up sh*t. GM should be ashamed of th...

The contact owns a 2014 Cadillac SRX. The contact stated while driving at night, the headlights were dim and making it difficult to see the road ahead. The contact took the vehicle to the local dealer and made the mechanic aware of the failure. The vehicle was not repaired. The manufacturer had been...

Mileage: 72,000

The contact owns a 2014 Cadillac SRX. The contact stated while driving at night the illumination from the low-beam headlight was not adequate for safe vehicle operation. The contact stated that it was difficult to see a safe distance ahead of the vehicle. The contact instead had to use the hi-beam h...

Mileage: 58,000

The contact owns a 2014 Cadillac SRX. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V473000 (Suspension). The vehicle was repaired but after retrieving the vehicle it was discovered that the ABS, Stabilitrak and traction control warni...

Mileage: 127,249

The contact owns a 2014 Cadillac SRX. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V473000 (Suspension). The vehicle was repaired but after retrieving the vehicle it was discovered that the ABS, Stabilitrak and traction control warni...

Mileage: 127,249

The contact owns a 2014 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the passenger’s air bag warning light was illuminated. The vehicle was taken to the dealer however, the dealer could not duplicate the failure. The vehicle was then taken to an independent mechanic...

Mileage: 42,000

Headlights are so dim at night that I have to use highbeams to see properly which is extremely dangerous. This is a ongoing problem I have had since I bought the vehicle and it is getting worse. I try not to drive at night because of this issue. A recall by GM should be immediately initiated. The es...

The contact’s wife owns a 2014 Cadillac SRX. The contact initially received a warranty letter from the manufacturer that informed his wife that she may be reimbursed if she had the headlights replaced. Over time, the contact stated that while driving at night, the low-beam headlights would not pro...

Mileage: 30,000

The contact owns a 2014 Cadillac SRX. The contact stated while operating the vehicle, the traction control and stability control warning lights illuminated. The vehicle was later serviced under NHTSA Campaign Number: 21V473000 (Suspension) however, the failure recurred. The cause of the failure was ...

Mileage: 98,000

Dim lights housing burned out. Diagnosed by local mechanic and confirmed by Cadillac dealership in Smyrna, Ga. Service dept. says all SRX are having this problem, but he also stated that the recall was already done. The actual recall I received was about condensation in the lights which does not see...

Dim lights housing burned out. Diagnosed by local mechanic and confirmed by Cadillac dealership in Smyrna, Ga. Service dept. says all SRX are having this problem, but he also stated that the recall was already done. The actual recall I received was about condensation in the lights which does not see...

2014 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO ISSUES WITH HEADLIGHTS. THE CONSUMER STATED THE LOW BEAM HEADLIGHTS DID NOT DISPLAY ENOUGH LIGHTING. THE HIGHBEAM LIGHT ON THE LEFT SIDE DID NOT WORK PROPERLY. THE CONSUMER WAS INFORMED BY A LOCAL MECHANIC THAT THE REFLECTOR PLATES WERE DETERIORATED...

The contact owns a 2014 Cadillac SRX. The contact stated that the headlamps failed to provide adequate lighting while driving. There was no warning light illuminated. The contact stated he received a letter regarding moisture in the headlights. The vehicle was taken to the local dealer and the mecha...

Mileage: 35,456

you can not see the highway at night.one has to slow down or stop to see.the only way to see is with the high beams on,which is unsafe for other drivers coming toward you.on other ocassions,i simply had to pull over to the side of the road.

you can not see the highway at night.one has to slow down or stop to see.the only way to see is with the high beams on,which is unsafe for other drivers coming toward you.on other ocassions,i simply had to pull over to the side of the road.

Headlights are so dim I have to use highbeams to see properly so both the dim lighting and having to use highbeams is very dangerous. This is a ongoing problem I have had since I bought the vehicle new - seems to be getting worse and I find that I try not to drive at night because of it. I believe...

The contact owns a 2014 Cadillac SRX. The contact stated while driving with the panoramic sunroof visor opened, the contact attempted to close the sunroof visor and the material ripped on the driver's side. The vehicle was taken to an independent mechanic who referred the contact to the local dealer...

Mileage: 75,000

The Headlights for my car - Cadillac 2014 SRX At night the headlights are not bright enough to see and driving is dangerous. The car is available for inspection upon request. I was driving at night making a turn and I hit a small sign post on a back road because I could not see it! I put others ...

The contact owns a 2014 Cadillac SRX. The contact stated while driving at night, the low-beam headlight did not provide adequate illumination for safe driving. The high-beam headlight was used to provide adequate illumination for safe driving. The contact had taken the vehicle to the dealer who info...

Mileage: 30,000

Even after replacing bulbs in the headlights with the brightest bulbs available for the car, the headlights are too dim to see the road or anything while driving at night. This creates a safety hazard for the drivers and passengers in the car and other drivers on the road. Even the lines on roads ar...

PROBLEM: LOW BEAM HEADLIGHTS ON 2014 CADILLAC SRX: With age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. The problem is related to the materials and design of the Cadillac SRX headlight assemblies. The reflector of the ...

The contact owns a 2014 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer wa...

Mileage: 65,000

The low beams are so dim, the vehicle cannot be driven at night. Even after replacing both bulbs there was no change. Vehicle can only be driven with high beams on. The dealer knows of the issue and said replacement would be the same system with the same problem. GMC offered a partial reimbursement,...

The floor mat does not stay in place and can get jammed behind the break peddle preventing breaking.

The floor mat does not stay in place and can get jammed behind the break peddle preventing breaking.

After the light housing recall, the lights are even worse at illuminating the road ahead, I only feel safe to see when the bights are on.

2014 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO REAR SUSPENSION TOE LINK SAFETY RECALL. THE CONSUMER STATED THE SAFETY RECALL REPAIR WAS COMPLETED, BUT THE VEHICLE CONTINUED TO EXHIBIT THE FAILURE.

I recently purchased this vehicle and have discovered that you cannot see the road at night with dim beam, the cause is the reflector compartment on the light modules burns up from the heat generated by the light and takes away the reflector capabilities that give out light to the road. I am forced ...

Low beam headlights are dim. The vehicle is unsafe to drive at night or in low light conditions There has not been an incident at this time. Because of the dim light condition I am afraid to drive the vehicle at night

The contact owns a 2014 Cadillac SRX. The contact stated that the front driver’s and passenger’s side seat belts were inoperable. The passenger’s side air bag warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the front driver’s and passenger’s side seat ...

Mileage: 80,089

The contact owns a 2014 Cadillac SRX. The contact stated that the front driver’s and passenger’s side seat belts were inoperable. The passenger’s side air bag warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the front driver’s and passenger’s side seat ...

Mileage: 80,089

The contact owns a 2014 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact sta...

Mileage: 27,000

2014 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO HEAADLIGHTS PN VEHICLE. CONSUMER STATED THAT THE HEADLIGHTS ARE TOO DIM. THE DEALER WAS NOTIFIED AND STATED THE REFLECTOR MATERIAL HEADLIGHT DETERIORATES. IT WAS NOT OFFERED TO BE COVERED UNDER WARRANTY. THE ENTIRE HEADLAMP ASSEMBLY NEEDED TO BE REPL...

The headlamp assembly is faulty. There is virtually no visibility from headlights. The headlamps were so bad, I was put at risk because I was almost hit head on by an oncoming vehicle at night. I had to veer off the road to avoid collision, risking mine and my daughter's life. It has been inspect...

The contact owns a 2014 Cadillac SRX. The contact stated that the driver’s side headlight was not functioning properly, making it difficult to see ahead on the road when the headlights were turned on. There was also condensation on the driver’s side headlight. The vehicle was taken to an indepen...

Mileage: 99,000

The contact owns a 2014 Cadillac SRX. The contact stated that the service traction control message was displayed. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stat...

Mileage: 37,600

The contact owns a 2014 Cadillac SRX. The contact stated that the service traction control message was displayed. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stat...

Mileage: 37,600

The contact owns a 2014 Cadillac SRX. The contact stated the touchscreen became inoperable in 2017. The vehicle was taken to the local dealer where it was diagnosed the cue screen needed to be replaced. The vehicle was repaired however, the failure recurred in 2021. The manufacturer was notified ho...

Mileage: 28,124

The contact owns a 2014 Cadillac SRX. The contact stated that while driving at an undetermined speed in inclement weather, the headlights failed to produce adequate lighting for safe driving. There were no warning lights illuminated. The contact replaced the headlight housing. The contact called the...

Mileage: 20,000

Headlights are dim on low beam. After multiple reports/complaints by owners no recall was issued. It is a safety issue.GM offered to reimburse up to $1600. My dealer wanted $2502.40 plus tax to replace the lights. $1000 over the reimbursement cost which made a total of almost $3000 I had to put out ...

The contact owns a 2014 Cadillac SRX. The contact received a recall notification for NHTSA Campaign number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

The contact owns a 2014 Cadillac SRX. The contact stated that service rear axle message was displayed. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the...

Mileage: 38,000

The contact owns a 2013 Cadillac SRX. The contact stated that while driving at various speeds and making turns the wheels were pulling and not feeling normal. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the par...

Mileage: 65,000

The contact owns a 2013 Cadillac SRX. The contact stated that while driving at various speeds and making turns the wheels were pulling and not feeling normal. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the par...

Mileage: 65,000

The contact owns a 2014 Cadillac SRX. The contact stated while driving at various speeds, the accelerator pedal was giving off excessive heat. The vehicle was not diagnosed or repaired. The local dealer was contacted and informed her that the vehicle was performing normally. The manufacturer was not...

Mileage: 4,000

The contact owns a 2014 Cadillac SRX. The contact stated while driving at various speeds, the accelerator pedal was giving off excessive heat. The vehicle was not diagnosed or repaired. The local dealer was contacted and informed her that the vehicle was performing normally. The manufacturer was not...

Mileage: 4,000

GM Corp/Cadillac issued a recall to the vehicles info center CUE screens. They were deteriorating and potential provide false information on the cars message center. Cadillac replaced t he CUE screen on the 2014 SRX . The same screen that was replaced is now deteriorated to the point, that afte...

GM Corp/Cadillac issued a recall to the vehicles info center CUE screens. They were deteriorating and potential provide false information on the cars message center. Cadillac replaced t he CUE screen on the 2014 SRX . The same screen that was replaced is now deteriorated to the point, that afte...

The contact owns a 2014 Cadillac SRX. The contact stated while driving 55 mph, she felt the vehicle swaying. The contact stated there was no warning light illuminated. The contact continued to drive the vehicle. The local dealer was contacted and made aware of the failure. An appointment was schedul...

Mileage: 120,000

Headlights are dim causing it hard to see at night.

BACK IN FEBRUARY OF 2020 I WAS DRIVING THE CAR AND IT STARTED JERKING AROUND REALLY BAD WHEN I WOULD EITHER UPSHIFT OR DOWNSHIFT IN 1-2 GEAR. TOOK IT TO CADILLAC AND THEY COULDN'T FIND ANYTHING. WE TOOK IT TO A COUPLE OF OTHER MECHANICS AND A LOT OF MONEY LATER NO ONE COULD FIND ANYTHING. ONE DAY DR...

Mileage: 87,000

THE CUE SCREEN IS NOT FUNCTIONING. THE SCREEN HAS SPIDER-LOOKING CRACKS, I CAN NOT SYNC MY PHONE OR ANYTHING ELSE. I WAS TOLD BY CADILLAC THAT REPLACING IT WOULD COST 1600.00.

SCREEN JUST CRACKED.

ENTERTAINMENT CUE SYSTEM JUST STARTING CRACKING FOR NO REASON AT ALL. MY VEHICLE WAS JUST PARKED AND I CAME OUT TO MY VEHICLE AND I NOTICED THE SCREEN WAS STARTING TO CRACK AND SPREADING.

Mileage: 45,000

LOW BEAMS SO DIM IT IS NOT SAFE TO DRIVE AT NIGHT.

Mileage: 40,000

THE LOW BEAM HEADLIGHTS ARE SO DIM THAT I CANNOT SEE WITHOUT HIGH BEAMS ON. I ALMOST CRASHED ON A WINDING ROAD WHEN SWITCHING TO LOW BEAMS BECAUSE OF ON COMING TRAFFIC. I BOUGHT NEW BULBS AND STILL NO GOOD. DID NOT DRIVE AT NIGHT FOR 6 MONTHS BEFORE PURCHASING FOG LIGHTS TO ASSIST LOW BEAMS. GM S...

Mileage: 62,000

WAS DRIVING DOWN THE HIGHWAY GOING SPEED LIMIT OF 70 TO 75 WHEN MY CAR SUDDENLY LOST ALL CONTROL AS IF I WAS ON A SHEET OF ICE AND I TRAVELED UNCONTROLLABLY ACROSS THE ENTIRE HIGHWAY LANES INTO THE CENTER MEDIAN ALMOST INTO ONCOMING TRAFFIC ON THE OTHER SIDE BEFORE COMING TO A STOP

Mileage: 83,000

INFORMATION SCREEN LOCKED UP NOT ALLOWING ME TO ACCESS CLIMATE CONTROL, RADIO, PHONE, NAVIGATION. MY MECHANIC TELLS ME THIS IS COMMON AT ABOUT 65000 MILES AND MINE JUST TURNED 66000. THE FIX IS ABOUT $1500.. ACCORDING TO INTERNET INFORMATION THIS IS A COMMON PROBLEM. PLANNED OBEISANCE BY GM? V...

Mileage: 66,005

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHTING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO DELAWARE CADILLAC (1606 PENNSYLVANIA AVE, WILMINGTON, DE 19806; (302) 656-3100) WH...

Mileage: 93,000

WHEN DRIVING AT NIGHT, I CAN'T SEE UNLESS I USE MY HIGH BEAMS, ON LOW BEAMS I CANNOT SEE THE ROADWAY. I HAVE CONTACTED THE DEALERSHIP AND THEY SAY THEY ARE AWARE OF THE PROBLEM, BUT THERE IS NO RECALL. SO I WOULD HAVE TO PAY FOR THIS ISSUE REPAIR AND HOPE THAT GENERAL MOTORS WOULD HAVE TO REIMBURSE ...

Mileage: 85,000

CAR VEERED TO THE RIGHT INTO THE GUARDRAIL THEN LOSS OF CONTROL OF STEERING, CAR SPUN AROUND TWICE AND LANDED IN OPPOSITE GUARDRAIL FACING TRAFFIC WITH LEFT REAR TIRE FACING AWAY FROM THE CAR. WE WERE DRIVING AT THE TIME ON A HIGHWAY.

Mileage: 43,000

CAR VEERED TO THE RIGHT INTO THE GUARDRAIL THEN LOSS OF CONTROL OF STEERING, CAR SPUN AROUND TWICE AND LANDED IN OPPOSITE GUARDRAIL FACING TRAFFIC WITH LEFT REAR TIRE FACING AWAY FROM THE CAR. WE WERE DRIVING AT THE TIME ON A HIGHWAY.

Mileage: 43,000

CAR VEERED TO THE RIGHT INTO THE GUARDRAIL THEN LOSS OF CONTROL OF STEERING, CAR SPUN AROUND TWICE AND LANDED IN OPPOSITE GUARDRAIL FACING TRAFFIC WITH LEFT REAR TIRE FACING AWAY FROM THE CAR. WE WERE DRIVING AT THE TIME ON A HIGHWAY.

Mileage: 43,000

THE HEADLIGHTS EVEN THOUGH THEY ARE WORKING DON'T PUT OUT ENOUGH LIGHT TO DRIVE AT NIGHT. THERE WAS A LAWSUIT CONCERNING THIS MATTER, THE DEALER WANTED US TO FRONT $2200.00.

Mileage: 58,000

THE LIGHTS ARE ENTIRELY TOO DIM TO DRIVE AFTER NIGHT EXCEPT WITH HIGH BEAMS ON. CADILLAC ADMITTED THERE WAS A WIDESPREAD PROBLEM WITH THE VEHICLE BUT OFFERED NO ASSISTANCE OR RESOLUTION EXCEPT FOR ME PAYING TO REPLACE BOTH HEADLIGHTS

Mileage: 40,000

THE LOW BEAM HEADLIGHTS HAVE INCREASINGLY BECOME DIMMER TO THE POINT WHERE IT IS DIFFICULT TO SEE ON THE ROAD AT NIGHT WITHOUT USING HIGH BEAMS. I THINK THE ISSUE BEGAN AROUND THE MIDDLE OF 2019.

Mileage: 50,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS BECAME EXTREMELY DIM CAUSING THE CONTACT TO LOSE SIGHT OF THE ROAD DIVIDERS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FIELDS CADILLAC JACKSONVILLE (7999 BLANDING ...

Mileage: 60,000

THIS IS THE SECOND TIME I'VE ISSUED THIS FORM. THE HEADLAMPS ON MY 2014 CADILLAC SRX (AND ABOUT 300,000 OTHERS) SETTING IS SUCH THAT THE HEADLAMPS' LOW BEAMS DO NOT ILLUMINATE THE ROADWAY DUE TO FAULTY ENGINEERING OR MANUFACTURING AND SHOULD UNDERGO A RECALL SERVICE BY CADILLAC.

Mileage: 40,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM WHILE DRIVING AT NIGHT. THE CONTACT STATED THAT THE HI-BEAM HEADLIGHTS WERE USED WHILE DRIVING AT NIGHT. THE CONTACT THEN TOOK THE VEHICLE TO CREST CADILLAC (6280 TX-121, FRISCO, TX 75034) WHERE HE WAS INFORMED...

THE HEADLIGHTS ARE VERY DIM ON THIS CAR THAT YOU HAVE TROUBLE SEEING THE ROAD AFTER DARK. OTHER PEOPLE HAVE THOUGHT I HAD THE PARKING LIGHTS ON. THE ONLY WAY YOU CAN SEE ON A DARK ROAD IS TO USE THE BRIGHT LIGHTS WHICH ONLY BLINDS THE ONCOMING DRIVERS. THESE LIGHTS ARE VERY DANGEROUS ON CITY STR...

HEAD LIGHTS ARE EXTREMELY DIM FORCING OWNER TO USE HIGH BEAMS ON A SEMI REGULAR BASIS

MOISTURE ENTERING THE HEADLAMP ASSEMBLY ON MY 2014 CADILLAC SRX CAUSES THE LOW BEAM TO BECOME FOGGY AND UNABLE TO ILLUMINATE THE ROADWAY AT DARK HOURS OR IN THE RAIN WHICH IN TURN RAISES A SAFETY ISSUE

Mileage: 39,400

THE HEADLIGHTS HAVE BEEN GETTING MORE DIM CAUSING SAFETY ISSUES AT NIGHT FORCING ME TO USE THE HIGH BEAMS TO MUCH AND GM TRIED TO FORCE OWNERS TO PAY TO FIX $1700 ESTIMATE OUT POCKET WITH THE HOPE & PRAYER THEY WOULD REIMBURSE THROUGH A THIRD PARTY THAT HAS BEEN A NIGHTMARE AS DOCUMENTED ON:: HTTPS...

Mileage: 81,000

THE HEADLIGHTS HAVE BEEN GETTING MORE DIM CAUSING SAFETY ISSUES AT NIGHT FORCING ME TO USE THE HIGH BEAMS TO MUCH AND GM TRIED TO FORCE OWNERS TO PAY TO FIX $1700 ESTIMATE OUT POCKET WITH THE HOPE & PRAYER THEY WOULD REIMBURSE THROUGH A THIRD PARTY THAT HAS BEEN A NIGHTMARE AS DOCUMENTED ON:: HTTPS...

Mileage: 81,000

THE HEADLIGHTS HAVE BEEN GETTING MORE DIM CAUSING SAFETY ISSUES AT NIGHT FORCING ME TO USE THE HIGH BEAMS TO MUCH AND GM TRIED TO FORCE OWNERS TO PAY TO FIX $1700 ESTIMATE OUT POCKET WITH THE HOPE & PRAYER THEY WOULD REIMBURSE THROUGH A THIRD PARTY THAT HAS BEEN A NIGHTMARE AS DOCUMENTED ON:: HTTPS...

Mileage: 81,000

MOSTLY DURING DECELERATIONS AT LOW SPEEDS, AS IS THE CASE FOR US UPON ENTERING OUR NEIGHBORHOOD, WE EXPERIENCE HARD SHIFTS OR A "BUCK". THERE ARE OCCASIONS WHEN IT WILL HAPPEN WHEN ATTEMPTING A QUICK ACCELERATION FROM A COMPLETE STOP OR LOW SPEED IN CITY TRAFFIC.

Mileage: 40,000

I PURCHASED A 2014 CADILLAC SRX AND THE HEADLIGHTS STOPPED WORKING.WE RETURNED TO THE DEALER WITH IT AND THEY SAID IT WAS CHECKED BEFORE WE LEFT WITH OUT.WE RESEARCHED ON LINE AND DISCOVERED A DEFECTIVE LIGHT DESIGN WAS THE PROBLEM.WE CAN NOT EVER DRIVE OUR CAR AT NIGHT .

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLAMPS WERE DIM AND PROVIDED INSUFFICIENT LIGHTING WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT A REPLACEMENT W...

Mileage: 75,000

THE HEADLIGHTS ARE VERY DEM ALMOST IN A ACCIDENT HAVE TO USE BRIGHT LIGHTS AT NIGHT

THE HEAD LIGHTS GIVE OFF A VERY LOW DIMMING OR A LOW BEAM OF LIGHT. WHICH I CANT SEE THE LINES INSIDE OF THE ROAD OR DIVIDING LANES. THE OUT SIDE GLASS THAT COVERS THE LIGHT IS CLEAR AND NOT DAMAGED.I HAVE TO USE MY BRIGHT LIGHT TO DRIVE EVERYDAY CONDITIONS. IKNOW OF OTHERS CADILLIAC OWNS WHO HAS AL...

Mileage: 8,000

MY PASSENGER SIDE HEADLIGHT IS SO DIM ON REGULAR (NOT HIGH BEAM), THAT I CANNOT SEE THE EDGE OF THE ROAD. I HAVE COMPLAINED TO CADILLAC DIRECTLY. THEY ADVISED I TAKE IT TO THE DEALER, WHICH I DID. I WAS TOLD BY THE SERVICE REP AT FIELDS CADILLAC IN JACKSONVILLE THAT IT IS A REFLECTOR BEHIND THE BULB...

ENGINE LIGHT REPEATEDLY COMES ON AT 100000 MILES. THEN GOES OFF. CODES INCLUDE : CAMSHAFT POSITION ACTUATOR BLOCK 1, TRACTION CONTROL, BLINKING ENGINE LIGHT. AFTER DRIVING FOR A DISTANCE OF 10 MILES OR MORE FOR A DURATION OF 1 TO 3 HOURS IN LIGHT OR HEAVY TRAFFIC.

Mileage: 20

WE PURCHASED THIS 2014 SRX IN 2017 IN DAYLIGHT AT GATEWAY BUICK,DALLAS,TX. AFTER A FEW DAYS DRIVING IT AT NIGHT COULD QUICKLY TELL THE HEADLIGHTS WERE TOO TOO DIM TO BE DRIVING AT NIGHT, COMPLAINED MANY TIMES TO THEM, THEY EVEN LATER CHECKED LIGHTS OUT AND SAID ALL WAS OK! VERY DISGUSTED WITH CADILL...

Mileage: 51,000

WE PURCHASED THIS 2014 SRX IN 2017 IN DAYLIGHT AT GATEWAY BUICK,DALLAS,TX. AFTER A FEW DAYS DRIVING IT AT NIGHT COULD QUICKLY TELL THE HEADLIGHTS WERE TOO TOO DIM TO BE DRIVING AT NIGHT, COMPLAINED MANY TIMES TO THEM, THEY EVEN LATER CHECKED LIGHTS OUT AND SAID ALL WAS OK! VERY DISGUSTED WITH CADILL...

Mileage: 51,000

MY DRIVER SIDE FRONT HEADLIGHT IS SIGNIFICANTLY DIMMER THAN THE PASSENGER SIDE, SO MUCH SO I HAVE TO DRIVE WITH THE HIGH-BEAMS TO SEE AT NIGHT. THIS DOES NOT CHANGE AND IS LIKE THIS FROM THE MOMENT I TURN ON THE VEHICLE. VERY DANGEROUS!!

Mileage: 49,000

THE CADILLAC QUE (RADIO SCREEN) HAS CRACKED IN UPPER RIGHT CORNER & EXPANDING DOWN THE SCREEN & TOWARD LEFT SIDE OF SCREEN CAUSING DISTORTION TO WHAT IS DISPLAYED. MY CAR IS GARAGE KEPT AND NOT EVEN USED AS A DAILY VEHICLE. I AM VERY FRUSTRATED & DISAPPOINTED IN THIS FLAW & WOULD APPRECIATE A RECAL...

Mileage: 39,153

MY FRONT LIGHTS HAVE CONDENSATION IN THEM THE LOW LIGHT DO NOT GET BRIGHT SO I CAN NOT DRIVE AT NITE. I'VE CHANGED THE LIGHT BULB AND THIS DOESN'T SEEM TO HELP.

MY CUE SCREEN IS NO LONGER FUNCTIONING. 1) BACK UP CAMERA IS NO LONGER VISIBLE WHEN PARKING MY CAR. 2) GPS IS NO LONGER AVAILABLE BECAUSE I CANNOT GET INTO THE SYSTEM, I HAVE TO USE MY CELL PHONE FOR GPS ON THE HIGHWAY MAKING IT UNSAFE DUE TO THE SUPER SMALL SCREEN INSTEAD OF THE LARGE CUE SCREE...

Mileage: 57,000

WHEN IT RAINS IT CAUSE WATER TO COLLECT IN THE SPARE TIRE COMPARTMENT WHERE THE MODULE FOR THE LIFTGATE IS HOUSED. WHICH CAUSE THE CAR TO THINK IT'S BEEN STOLEN AND MAKES THE DASHBOARD AND SAFETY FEATURES DISABLE. IT ALSO MAKE THE CAR DON'T WANT TO TURN OFF AND IT RANDOMLY TURNS ON IF THE KEY IS NEA...

Mileage: 72,000

WHEN IT RAINS IT CAUSE WATER TO COLLECT IN THE SPARE TIRE COMPARTMENT WHERE THE MODULE FOR THE LIFTGATE IS HOUSED. WHICH CAUSE THE CAR TO THINK IT'S BEEN STOLEN AND MAKES THE DASHBOARD AND SAFETY FEATURES DISABLE. IT ALSO MAKE THE CAR DON'T WANT TO TURN OFF AND IT RANDOMLY TURNS ON IF THE KEY IS NEA...

Mileage: 72,000

DUE TO COVID-19, I WAS NOT DRIVING AT NIGHT. RECENTLY, I NEEDED TO GO OUT IN THE EARLY EVENING AND REALIZED MY HEADLIGHTS WERE EXTREMELY DIM AND AT TIMES THERE ARE NO LIGHTS AT ALL. THIS IS EXTREMELY DANGEROUS!. NOW, I CANNOT DRIVE MY VEHICLE AT NIGHT. CADILLAC IS AWARE OF THE PROBLEM BECAUSE THEY ...

Mileage: 86,000

UNABLE TO DRIVE AT NIGHT DUE TO VERY LOW LIGHT OUTPUT. LIKE DRIVING WITH NO LIGHTS OR WITH PARK LIGHTS. HAD NEW LIGHTS INSTALLED, BUT STILL VERY LOW LIGHTING. WORSE IF IT IS RAINING. CAN'T SEE 2 FOOT IN FRONT OF YOU UNLESS YOU HAVE THE HIGH BEAM ON. RURAL DRIVING, LIVE IN COUNTRY.

THE CUE SCREEN STARTED TO SPIDER ON ITS OWN

DRIVERS SIDE MIRROR DELAMINATED. CAR HAS EXACTLY 46663 MILES ON IT AND IS GARAGE KEPT. CADILLAC SAYS SORRY IT'S OUT OF WARRANTY AND WANTS ALMOST $500 TO REPLACE THIS SAFETY RELATED ITEM.

Mileage: 46,663

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS WERE EXTREMELY DIM AND CREATED A VISIBILITY HAZARD. THE VEHICLE WAS TAKEN TO DUNCAN FAMILY AUTOMOTIVE GROUP (269 S ROANE ST, HARRIMAN, TN 37748) WHERE IT WAS DIAGNOSED AND THE CONTACT WA...

Mileage: 79,000

I PURCHASED A 2014 CADILLAC SRX AND BEGAN HAVING PROBLEMS WITH THE TRANSMISSION 7 MONTHS LATER. I WAS EXPERIENCING HARD SHIFT CHANGES CONSTANTLY WHILE DRIVING, TO THE POINT WHERE I ALMOST CAUSED AN ACCIDENT. I TOOK THE CAR TO THE DEALER 5 TIMES FOR A DIAGNOSTIC REVIEW. OCCORDING TO THEM THEY DID NO...

Mileage: 84,000

I PURCHASED A 2014 CADILLAC SRX AND BEGAN HAVING PROBLEMS WITH THE TRANSMISSION 7 MONTHS LATER. I WAS EXPERIENCING HARD SHIFT CHANGES CONSTANTLY WHILE DRIVING, TO THE POINT WHERE I ALMOST CAUSED AN ACCIDENT. I TOOK THE CAR TO THE DEALER 5 TIMES FOR A DIAGNOSTIC REVIEW. OCCORDING TO THEM THEY DID NO...

Mileage: 84,000

THE LOW BEAM HEADLIGHTS ARE SO DIM I CAN NOT SEE MORE THAN 2 FEET ON FROMT OF ME. THIS ISSUE IS APPARENTLY CAUSE BY FAULTY CASING ON THE HEADLIGHTS ON 2010-2016 SRX CADILLACS AND GM IS NOT TAKING OWNERSHIP FOR THIS MISTAKE. MY BEHICKE CANNOT BE DRIVEN AT NIGHT WITHOUT THE HIGH BEAMS ON. WE NOTICED T...

Mileage: 108,500

THE LOW BEAM HEADLIGHTS WILL NOT EVEN LIGHT UP THE ROAD VERY WELL AND CAUSES A SAFETY HAZARD. I SEARCHED THE WEB TO SEE IF ANYONE ELSE WAS HAVING THIS PROBLEM AND A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM DUE TO MOISTURE GETTING IN THE HEADLIGHTS. THEY ARE SAYING IT'S CAUSED BY A MANUFACTURER ER...

THE BACKUP MONITOR TOUCHSCREEN CRACKED INTO A SPIDERWEB EFFECT. I DON'T KNOW WHY BUT WAS SUDDENLY LIKE THAT AND HAS GOTTEN WORSE. *TR

THE BACKUP MONITOR TOUCHSCREEN CRACKED INTO A SPIDERWEB EFFECT. I DON'T KNOW WHY BUT WAS SUDDENLY LIKE THAT AND HAS GOTTEN WORSE. *TR

THE DAY I BOUGHT MY 2014 CADILLAC SRX ON THE DRIVE HOME IT GOT DARK AND MY LIGHTS CAME ON. I WAS IN TALLAHASSEE IN TRAFFIC SO I THOUGHT IT WAS JUST THE STREET LIGHTS THAT WERE MAKING THEM SEEM DIM. AS I CONTINUED HOME I WAS RUNNING THE LIGHTS ON HIGH WHEN I MET A CAR I PUT THEM ON LOW AND IT WAS LIK...

HEADLIGHTS, PARTICULARLY LOW BEAMS, HAVE BECOME VERY DIM OVER TIME. HEADLIGHT COVERS ARE NOT CLOUDED. NECESSARY TO DRIVE WITH HIGH BEAMS DURING NIGHTTIME HOURS. *BF CONSUMER STATED HEADLIGHTS WERE REPLACED.*JB

Mileage: 102,100

LIKE SO MANY OTHERS MY EXTERIOR HEADLIGHTS ARE SO DIM I FEEL IT A DANGER TO DRIVE AR NIGHT OR JUST DARK PLACES. I AM REPORTING THIS TO MY STATE AND IF THE MANUFACTURER DOES NOT PAY TO FIX THIS PROBLEM I AM WITH THE GROUP WHO WANTS A CLASS ACTION SUIT. I WARN EVERY ONE I KNOW NOT TO PURCHASE A CADI...

Mileage: 30,000

BOTH HID HEADLAMPS ARE TOO DIM TO SAFELY DRIVE THE VEHICLE AT NIGHT. REPLACED AND WAS NO IMPROVEMENT. CADILLAC WILL NOT REIMBURSE FOR ENTIRE COST. $800 DOES NOT COVER HID LAMP. *TR

MY DRIVERS SIDE SEAT BACK HAS A BURN WHOLE CAUSED BY SEAT HEATER WHILE DRIVING.

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PURCHASED, THE CONTACT BECAME AWARE OF A FRACTURE TO THE ELECTRONIC CONTROL PANEL. RAMEY PRINCETON CHEVROLET (135 FAIRMONT DR, PRINCETON, WV 24740, (304) 425-2134) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILU...

Mileage: 51,248

LIGHT RECALL DOESN'T COVER ENTIRE ORIGINAL LIGHT AND I NEED TO GET IT REPLACED (OUT OF POCKET EXPENSE TO BE $1204.64). . THE CAR DID NOT HAVE OVER 100,000 MILES ON IT WHEN IT SHOWED ISSUES. HISTORY REPLACEMENTS PROVE THE WHOLE LIGHT MUST BE REPLACED.

HEADLIGHT SO DIM COULD NOT DRIVE AT NIGHT. HAVE TRIED REPLACING BULBS BUT NOT REALLY HELPING. I FEEL THIS IS A DEFECT IN THE HEADLIGHT AND CADILLAC SHOULD PUT OUT A RECALL. DOING RESEARCH I HAVE FOUND MANY MANY COMPLAINS ABOUT THE SAME THING AND EVEN A CLASS ACTION SUIT.

Mileage: 75,000

THE SRX HEADLAMPS ARE SO DIM WHEN DRIVING AT NIGHT THAT IT IS DANGEROUS. WHEN DRIVING IT DOES NOT EMIT ENOUGH LIGHT TO SEE THE ROAD AND WHEN CARS ARE COMING TOWARDS YOU BECAUSE THERE ARE NO LIGHTS EMITTING G FROM MY VEHICLE OR BLINDS YOU FROM SEEING THE ROAD. THIS IS A KNOWN PROBLEM AND GM REFUSES T...

MY HEADLIGHTS DO NOT PROVIDE ENOUGH LIGHT TO BE SAFE. I CANNOT SEE WHEN THEY ARE ON THE LOW BEAM, AND OTHERS FLASH THEIR LIGHTS AT ME AS IF TO SAY THEY CAN'T SEE ME EITHER. I CAN SEE WELL WHEN THE HIGH BEAMS ARE ON, THEN ONCOMING TRAFFIC FLASHES THEY ARE TOO BRIGHT AND BLINDING THEM. I HAVE SEEN NUM...

Mileage: 80,000

THE HEADLIGHTS IN MY 2014 CADILLAC SRX ARE SO DIM IT HAS BECOME VERY DANGEROUS TO DRIVE AT NIGHT. I AM NOT ABLE TO SEE SOMETHING OR SOMEONE ON THE SIDE OF THE CAR NOR 2 MAYBE 3 FEET PASS THE FRONT BUMPER OF THE CAR AT NIGHT ON THE HIGHWAY OR STREETS. I'M DRIVING TRULY ON SOMEONE ELSE'S CAR LIGHTS A...

Mileage: 59,000

THE DIM HEADLIGHTS ON THE CAR ARE AWFUL YOU CAN HARDLY SEE ANYTHING AT NIGHT, YOU CAN FORGET ABOUT DRIVING AT NIGHT WHEN IT IS RAINING YOU CANNOT SEE ANYTHING AT ALL. WHEN YOU DIM YOUR HEADLIGHTS IT IS LIKE YOU TURNED OFF THE LIGHTS. WHAT IS REALLY BAD IS WHEN YOU HAVE PAID ALOT FOR THIS CAR AND YOU...

Mileage: 85,000

MOISTURE GETS IN LIGHTS CAUSING LIGHT TO NOT WORK PROPERLY. LIGHT DIMNESS CAUSING LOW VISIBILITY AND CAUSE ME TO WRECK MY CAR.

Mileage: 1

BOTH HEADLIGHTS ARE VERY DIMINISHING MAKING IT HARD TO SEE AT NIGHT TIME.

Mileage: 94,000

CONDENSATION AND WATER WERE LEAKING INTO THE HEADLAMP ASSEMBLY. I BROUGHT MY VEHICLE TO A CADILLAC SERVICE CENTER FOR EVALUATION. THEY RETURNED THE VEHICLE WITH A QUOTE FOR $2500 TO REPLACE THE HEADLAMP ENCLOSURES. HOWEVER, IF I CANNOT AFFORD REPAIRS AND I CHOOSE TO FORGO REPLACEMENT, THE HEADLIGHTS...

Mileage: 100,900

THE LOW BEAMS ARE HORRIBLE. AT AROUND 60,000 MILES THE LOW BEAMS STARTED TO FADE DOWN. CAN'T SEE AT NIGHT UNLESS MY HIGH BEAMS ARE ON. DEALERSHIP WANTS 1800$ TO FIX. I TRIED REPLACING BULBS LOOKED LIKE IT WOULD WORK AT LEAST TEMPORARILY UNTIL THEY BOTH BLEW OUT COMPLETELY WITHIN 10 MIN OF DRIVING. C...

Mileage: 60,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT DUSK OR DAWN, THE LOW BEAM HEADLAMP WAS INADEQUATE FOR SAFE VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HUBBARD'S CADILLAC/GMC (901 W. BROADWAY ST. MONTICELLO IN) WHERE IT WAS DIAGNOSED THAT THE HEADL...

Mileage: 55,000

MY HEADLIGHTS ARE EXTREMELY DIM. I WENT AND HAD NEW LIGHTS PUT IN WITH LITTLE TO NO IMPROVEMENT. AFTER DOING MY RESEARCH, I NOTICED THAT THIS IS A KNOWN ISSUE FOR CADILLAC SRX 2010-2015. I BROUGHT MY CAR INTO CADILLAC AND THEY SAID IT WAS $2,100 TO FIX IT. IT'S ALMOST AS IF THERE ARE NO LIGHTS ON WI...

Mileage: 80,000

WHEN THE LIGHTS ARE ON DIM, YOU CANNOT SEE THE ROAD AT ALL. IT'S LIKE YOU ARE NOT DRIVING WITH ANY LIGHTS ON AT ALL. AFTER ONLY HAVING MY CAR 5 DAYS, I HAVE RUN OFF THE ROAD TWICE, HAD TWO PEOPLE PULL OUT IN FRONT OF ME BECAUSE THEY DID NOT SEE ME WITH LIGHTS ON DIM, AND ALMOST BEEN HIT ONCE. THIS I...

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THE FRONT PASSENGER SIDE HEADLAMP WAS CORRODED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC TO HAVE THE HEADLAMP BULB REPLACED. THE FAILURE RECURRED. THE CONTACT CALLED LOCAL DEALER CADILLAC OF SOUTH CHARLOTTE LOCATED AT 10725 PINEVILLE ...

Mileage: 69,000

HEADLIGHTS ARE SO DIM AT NIGHT ON LOW BEAM YOU CANNOT SEE TO DRIVE AND FROM WHAT I HAVE READ THERE ARE MANY MANY OWNERS WITH THE SAME PROBLEM AND IT IS NOT BEING ADDRESSED BY GENERAL MOTORS

Mileage: 75,000

LOW BEAM HEADLIGHTS HAVE BECOME SO DIM, THAT DRIVING AT NIGHT HAS BECOME A DANGEROUS TASK. HEADLIGHTS ARE SO DIM THAT IF FEELS AS IF ONLY PARKING LIGHTS ARE ON, CAUSING ME TO DRIVE WITH HIGH BEAMS ON ALL THE TIME. HEADLIGHT LENS DOES NOT APPEAR TO BE YELLOWED.

Mileage: 48,500

AFTER JUST A FEW YEARS OUR 2014 SRX HAD A HEADLIGHT PROBLEM ON THE DRIVER SIDE IT WAS THEM AND VERY LOW AND WAS REPLACED BY THE DEALER LUCKILY UNDER THE WARRANTY. THE PASSENGER SIDE WAS ALSO FAILING BUT NOT AS BADLY SO IT WAS NOT REPLACED. JUST A FEW MONTHS AFTER THE WARRANTY EXPIRED THE PASSENGER S...

Mileage: 55,648

THE LOW BEAMS ARE SO BAD YOU CAN HARDLY SEE! I'VE ALMOST WRECKED SEVERAL TIMES AT NIGHT AND HIT SEVERAL CURBS DUE TO POOR LIGHTING! I REPLACED THE CURRENT BULBS WITH LED BULBS AND IT'S BETTER THAN IT WAS BUT STILL NOT VERY BRIGHT! I'VE SEEN SO MANY COMPLAINTS! SOMETHING NEEDS DONE BEFORE MORE PE...

THE CADILLAC CUE HAS FROZEN AND NEEDS TO BE REPLACED. THE HIGHLIGHTS ARE SO DIM IT IS IMPOSSIBLE TO DRIVE AT NIGHT.

Mileage: 35,000

THE CADILLAC CUE HAS FROZEN AND NEEDS TO BE REPLACED. THE HIGHLIGHTS ARE SO DIM IT IS IMPOSSIBLE TO DRIVE AT NIGHT.

Mileage: 35,000

THE VEHICLE HEADLIGHTS BECAME DEFECTIVE WITHIN 5 YEARS. MOISTURE ENTERED THE LIGHTS CAUSING THEM TO DIM AND NOT PROVIDE SUFFICIENT LIGHTING TO SEE. CADILLAC KNOWS THIS IS AN ISSUE, BUT HAS NOT TAKEN THE STEPS TO RESOLVE IT.

Mileage: 100,000

DIM TO BARELY NO LOW BEAM LIGHTS. TOOK VEHICLE TO DEALERSHIP AND FOUND OUT THE ENTIRE HEADLAMP ASSEMBLIES NEED TO BE REPLACED DUE TO A FAULTY SEAL THAT HAS ALLOWED MOISTURE TO CORRODE THE REFLECTORS. I AM REALLY SURPRISED THE VEHICLE PASSED INSPECTION WITH LITTLE TO NO LOW BEAM LIGHTS WHICH COULD H...

THE ROAD APPEARS DARK IN FRONT OF OUR CAR. THE CAR HAS A SMALL RANGE OF VISIBILITY BECAUSE THE HEAD LIGHTS ARE DEFECTIVE. EVEN THOUGH WE HAVE REPLACED THEM TWICE AT AT A VERY HIGH COST FOR A NEW ONE, THE NEW HEAD LIGHTS HAVE NO VISIBILITY AT NIGHT. IN ORDER TO SEE THE ROAD AT NIGHT, WE ARE FORCED T...

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT DUSK OR DAWN, THE ILLUMINATION FROM THE HEADLAMPS WERE INADEQUATE FOR THE SAFE OPERATION OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HERTRICH CHEVROLET CADILLAC OF SALISBURY DEALER LOCATED AT 2531 N SALISBURY BLVD, SALISBURY,...

Mileage: 84,000

THE HEADLIGHTS ON MY 2014 CADILLAC SRX ARE NOT ADEQUATE TO DRIVE SAFELY AT NIGHT. I AM A 32 YEAR OLD MALE WITH GOOD VISION AND I HAVE AN EXTREMELY HARD TIME SEEING THE ROAD AT NIGHT. AFTER SEARCHING FOR FIXES, I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH 2010 - 2015 MODEL CADILLAC SRXS.

THE BRAKES ON MY SRX FAIL TO OPERATE WHEN YOU PUSH ON THEM IT FEELS LIKE YOU HAVE BRAKES AND YOU FEEL A PRESSURE ON THE PEDAL BUT THE CAR DOESN'T STOP THERE'S A DELAYED RESPONSE AND IT HAPPENS AT RANDOM I'VE OWNED MANY VEHICLES IN EXCESSIVE 30 VEHICLES I HAVE BEEN A CAR SALESMAN FOR 10 YEARS AND I H...

Mileage: 71,000

HEADLIGHTS DIM. CANNOT SEE. THIS HAS BEEN A PROBLEM WITH OTHER PEOPLE I SPOKE WITH WITH THE SAME VEHICLE. CADILLAC NEEDS TO TAKE CARE OF THIS. 900 DOLLARS TO REPLACE

Mileage: 85,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS DID NOT FUNCTION PROPERLY AND THE ILLUMINATION WAS TOO LOW WITHOUT WARNING. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS IN ORDER TO SEE THE ROAD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS N...

Mileage: 59,280

HEADLIGHTS TOO DIM DUE TO MOISTURE GETTING INTO HEADLIGHTS

Mileage: 61,000

ABOUT 6 MONTHS AGO, NOTICED LOW BEAM VISIBILITY WAS VERY LOW. DEALER SAID "COMMON PROBLEM" NEEDED TO REPLACE ENTIRE LIGHTING UNIT ($800 EACH SIDE). NOW AFTER HAVING TIME TO RESEARCH, FINDING IT IS A COMMON PROBLEM WITH OTHER SRX OWNERS. DID CHANGE BULBS, BUT THAT WAS NO HELP. CADILLAC NEEDS TO STEP...

THE NORMAL HEADLIGHTS AT NIGHT DO NOT PROVIDE ANY HELP. WAS TOLD THERE IS NOTHING WRONG WITH THE LIGHTS OR THE ASSEMBLY. EVERY BAD REVIEW SAYS THIS IS A KNOWN PROBLEM. EVERY SAFETY RATING HAS BEEN LOWERED DUE TO HEADLIGHT ISSUE. SELLING CAR AND NOT BUYING ANY MORE CADILLAC'S IF CADILLAC ISNT GOING...

HEADLIGHTS ARE NOT BRIGHT ENOUGH TO SEE AT NIGHT. NEED TO USE HIGH BEAMS IN ORDER TO SEE THE ROAD AT NIGHT. CAN'T SEE PERIPHERAL VISION. CAN ONLY SEE STRAIGHT AHEAD WITH MINIMAL DISTANCE. THIS IS A MAJOR ISSUE AND I TRY TO AVOID DRIVING AT NIGHT AT ALL COST. THIS ISSUE NEEDS TO BE RECTIFIED BY ...

NIGHT DRIVING IS VERY DANGEROUS FOR ME. I HAVE TO DRIVE WITH MY HIGH BEAM LIGHTS ON. THE LOW BEAM LIGHTS ARE SO DIM THEY DO NOT GIVE SAFE VISION. SINCE WE HAVE HAD THE CAR,2014, WE ALWAYS FELT THE LIGHTS WERE TOO DIM. AT THE TIME THE DEALER SAID THERE REALLY WASN'T ANY REAL SOLUTION FOR THE PROBLEM....

Mileage: 10,099

THE HEADLIGHTS ARE FAILING AND THIS CAR IS TOO DANGEROUS TO DRIVE AT NIGHT. WE ARE FORCED TO DRIVE WITH HIGH BEAMS ON BECAUSE OTHERWISE YOU CANNOT SEE THE ROAD. MANY MANY INSTANCES OF THIS POSTED ONLINE AND CADILLAC HAS BEEN AWARE OF PROBLEM FOR SOME TIME. ALSO CLASS ACTIONS SUITS. YET THEY WILL ...

HEADLAMPS HAVE CONDENSATION BUILD UP AND THE LOW BEAMS DO NOT PROVIDE ENOUGH LIGHT TO DRIVE. LAST NIGHT I ALMOST HAD AN ACCIDENT TRYING TO GO SOMEWHERE AND HAD TO TAKE CORRECTIVE MEASURES TO KEEP FROM DRIVING INTO A DITCH THAT I COULD NOT SEE. THIS IS INCREDIBLY DANGEROUS AND WE ALMOST WRECKED BECAU...

Mileage: 103,000

THE HEAD LAMPS DO NOT PROVIDE ENOUGH LIGHT TO SEE OBJECTS ON THE ROAD. THERE ARE HUNDREDS ON COMPLAINTS FROM OTHER SRX OWNERS ON SOCIAL MEDIA AND ON DRIVING TEST.ORG. THE LOW BEAMS ON THIS CAR AS SO DIM THAT YOU CANNOT DRIVE IT SAFELY AT NIGHT. CADILLAC REFUSES TO ACCEPT THERE IS AN ISSUE. MUL...

Mileage: 45,000

VERY LOW INTENSITY LOW-BEAM LIGHTING WHILE OPERATING VEHICLE DURING HOURS OF DARKNESS. CONSEQUENTLY, VISION IS REDUCED TO UNSAFE LEVELS RESULTING IN A NEAR-MISS INVOLVING BICYCLING PEDESTRIANS. GM DOESN'T RECOGNIZE IT AS A SAFETY ISSUE BUT HUNDREDS OF INTERNET REPORTED COMPLAINTS INDICATE OTHERWISE...

Mileage: 78,000

THE HEADLIGHTS WHILE ON LOW BEAM ARE NOT BRIGHT ENOUGH CAUSING A POTENTIAL SAFETY ISSUE. THE LACK OF BRIGHTNESS IS MUCH MORE EXSAGRATED WHEN DRIVING IN NIGHT RAIN CONDITUONS.

LOW BEAM HEADLIGHTS ARE ALMOST USELESS. CAN NOT SEE ANYTHING . HAVE HAD THEM CHECKED OUT AND BEEN TOLD WAS PROBLEM EVERYONE HAS. FACTORY PROBLEM

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE DIM. THE VEHICLE WAS TAKEN TO MARTHALER OF MARQUETTE BUICK GMC CADILLAC (919 W BARAGA AVE, MARQUETTE, MI 49855, (906) 226-3592) WHERE IT WAS DIAGNOSED THAT THE ENTIRE HEADLIGHT ASSEMBLIES NEEDED TO BE REPL...

Mileage: 102,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING AFTER DUSK, THE HEADLAMPS FAILED TO ADEQUATELY ILLUMINATE THE ROADWAY. THE VEHICLE WAS TAKEN TO LOCKHART CADILLAC (9265 E 126TH ST, FISHERS, IN 46038, (317) 759-7785) ON SEVERAL OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADL...

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS WERE NOT PROJECTING ENOUGH LIGHT. THE CONTACT MENTIONED THAT THE LIGHTING GRADUALLY DIMMED. THE VEHICLE WAS TAKEN TO FRANKLIN CHEVROLET CADILLAC BUICK GMC (106 NORTHSIDE DR E, STATESBORO, GA 30458) WHERE ...

Mileage: 86,000

WE PURCHASED A 2014 SRX USED AND WISH WE WOULD HAVE LOOKED AT REVIEWS PRIOR TO PURCHASE. IT IS TO BAD GM KNOWS THERE IS A PROBLEM WITH THE LOW BEAM HEADLIGHTS AND WON'T RECALL THEM. FRIDAY NIGHT WE WERE TURNING INTO A BUSINESS AND COULD NOT SEE THE DRIVEWAY BECAUSE OF THE HEADLIGHTS SO DIM. I AM TAK...

Mileage: 8

LOW BEAM HEADLIGHTS ARE INEFFECTIVE. VERY DANGEROUS TO DRIVE AT NIGHT. PLEASE MAKE GM TAKE RESPONSIBILITY AND REPAIR THESE VEHICLES.

Mileage: 24,000

I HAD FELT SWAYING IN MY REAR FOR ABOUT 1 MONTH BEFORE IT ACTUALLY BROKE. I WAS GOING DOWN I40 HEADED TO THE BEACH AND I HEARD A POP AND ALL OF A SUDDEN MY STEERING WHEEL WAS AT A RIGHT HAND TURN POSITION GOING STRAIGHT. (DOG TRACKING) I HAVE HAD IT TEMPORARILY FIXED UNTIL I KNOW FOR SURE THAT IT...

Mileage: 108,000

MY RADIO IS GOING BATTING AGAIN. IT PLAYS BUT THE SCREEN WILL NOT WORK 1/2 THE TIME - I HAVE NO CONTROL ON WHERE TO GO. WHEN I TRY TO RECIEVE A CALL FROM THE CAR IT WILL PICK UP AND DISCONNECT 2 SECONDS INTO THE CALL. IT WILL NOT LET ME USE A AUX CORD TO PLAY MUSIC. I HAVE REPLACED THE DISPLAY O...

Mileage: 108,000

THE CADILLAC CUE SYSTEM DOES NOT WORK PROPERLY. THE ORIGINAL WENT OUT, THE ONE THEY FIXED UNDER WARRANTY WENT OUT, AND NOW THEY DON'T WANT TO HELP ME FIX WHAT I HAVE. IT WAS ONLY 18 MONTHS AGO WHEN THEY REPLACED THE CUE SYSTEM. IT OPERATES LIKE THIS REGARDLESS OF THE WAY YOU DRIVE IT.

Mileage: 88,000

HEADLIGHT IS HOLDING MOISTURE AND CLOUDING UP WHICH IS CAUSING LITTLE TO NO VISION AT ALL AT NIGHT WHILE DRIVING ON THE HIGHWAY HEADLIGHTS ON SRX'S ARE BAD AS FAR AS VISION GOES AT NIGHT AND I SEE HUNDREDS OF COMPLAINTS FROM OTHER OWNERS.

Mileage: 65,426

UNSAFE TO DRIVE AT NIGHT - THE LOW BEAMS ON THIS CAR AS SO DIM THAT YOU CANNOT DRIVE IT SAFELY AT NIGHT. CADILLAC REFUSES TO ACCEPT THERE IS AN ISSUE. MULTIPLE CLASS ACTION LAWSUITS HAVE BEEN LAUNCHED AND THIS SAME COMPLAINT IS ALL OVER THE INTERNET. I CAN'T UNDERSTAND WHY NHSTA HASN'T LOOKED INTO T...

Mileage: 40,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE EXTREMELY DIM. THE CONTACT COULD NOT SEE PAST 40 FEET IN FRONT OF THE VEHICLE WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURE...

Mileage: 37,121

LOW BEAM LIGHTING IS EXTREMELY DANGEROUS! THE LOW BEAMS ARE ON BUT APPEAR TO BE NOTHING MORE THAN RUNNING LIGHT. THIS IS A KNOWN PROBLEM AND GM NEEDS TO FIX IT BEFORE SOMEONE DIES!

Mileage: 1

HEADLIGHTS CAN'T SEE WITH CURRENT HEADLIGHTS AND THERE ARE 100'S OF COMPLAINTS FOR THIS. THIS HAS BEEN A PROBLEM SINCE THE DAY I PURCHASED THIS SRX 2014 CADILLAC SRX AND ALL OTHER SRX OWNERS I HAVE SPOKE TO ABOUT THIS FEEL THAT GM HAS RELEASED A AUTOMOBILE WITH KNOW SAFETY PROBLEMS THAT THESE HEADL...

Mileage: 61,000

LIGHT FOR SERVICE REAR AXLE DISPLAY ON FRONT DISPLAY WAS NO WITH A WEIRD JERK IN THE DRIVE OF SUV. SO I TOOK MY 2014 CADILLAC SRX WITH 74000 MILES TO HAVE IT CHECKED OUT AT A CADILLAC DEALERSHIP IN NJ AND WAS TOLD THE AXLE OIL PUMP NEEDS TO BE REPLACED WITH SERVICE HOURS OF 6 AND GRAND TOTAL $1600 F...

Mileage: 74,250

MY 2014 CADILLAC SRX HEADLIGHTS HAVE CONTINUED TO GET MORE AND MORE DIM TO THE POINT THEY ARE ALMOST UNSAFE ON LOW LEVEL (DIM). I HAVE TRIED EVERYTHING SHORT OF REPLACING THE HEADLIGHT UNIT WHICH IS EXTREMELY EXPENSIVE. AFTER READING COMPLAINTS ON THE INTERNET IT SEEMS THIS IS A COMMON PROBLEM AND G...

Mileage: 100,000

HEAD LIGHTS DO NOT WORK PROPERLY WHEN ON DIM> THIS HAS BEEN A PROBLEM FOR SOME TIME AND CARMARGO CADALIC WANTS TO CHARGE ME TO TELL ME THEY DON'T WORK. HMMMMM I KNOW THEY DON'T WORK.

Mileage: 100,000

HEAD LIGHTS DO NOT WORK PROPERLY WHEN ON DIM> THIS HAS BEEN A PROBLEM FOR SOME TIME AND CARMARGO CADALIC WANTS TO CHARGE ME TO TELL ME THEY DON'T WORK. HMMMMM I KNOW THEY DON'T WORK.

Mileage: 100,000

MY HEADLAMPS IS VERY DIM. I CANNOT SEE WHEN I AM DRIVING AT NIGHT. THERE IS ENOUGH LIGHT THAT I DON'T GET PULLED OVER BY THE POLICE, BUT NOT ENOUGH SEE A CAR LICENSE PLATE IN FRONT OF ME.

I PURCHASED THIS 2014 SRX IN APRIL OF 2017. WITHIN A FEW DAYS OF PURCHASE, NOTICED HOW DIM THE HEDLIGHT WERE, AND BECAME CONCERNED, THIS WAS NVER BROUGHT UP WITH SALESPERSON. OF COURSE, IT WAS PURCHASED IN DAYLIGHT HOURS. SALESPERSON NEVER ONCE MENTIONED THE DEFECTIVE HEADLAMP ISSUE THAT MY HUSBAND ...

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS WERE EXTREMELY DIM AND CREATED A VISIBILITY HAZARD. THE VEHICLE WAS TAKEN TO OTTO CADILLAC (1730 CENTRAL AVE, ALBANY, NY) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY MOISTURE IN THE HEADLIGHT ASSEMBLY...

Mileage: 60,000

CADILLAC CUE TOUCH SCREEN DOESN'T WORK PROPERLY - FROZEN - WON'T RESPOND TO TOUCH. RADIO RANDOMLY STARTS BLASTING STARTLING DRIVER. DRIVER UNABLE TO ADJUST HEAT/COOLING SO MUST LEAN OVER AND PUT HANDS ON VENTS TO SEE WHERE (IF) HEAT IS BEING DIRECTED, CAUSING DRIVER TO SWERVE INTO ONCOMING TRAFFIC ...

Mileage: 68,000

THE LOW BEAMS ON MY CAR ARE VERY DIM AND I CANNOT SEE TO DRIVE AT NIGHT. I HAD THE HEADLIGHTS REPLACED AND THE COVERS CLEANED THINKING THAT MAY BE AN ISSUE. AFTER RESEARCH, I SAW THAT THIS WAS AN ISSUE WITH THIS MODEL. I TOOK THE CAR TO THE DEALER AND THEY STATED IT IS NOT COVERED UNDER WARRANTY INS...

Mileage: 35,000

THE HEADLIGHT RANGE ON MY 2014 SRX IS SO BAD THAT I WAS HARDLY ABLE TO SEE THE ROAD AT NIGHT WHILE DRIVING THRU THE BLACK HILLS OF SOUTH DAKOTA ON RTE 16 THIS PAST WEEKEND. THE PEOPLE IN THE CAR WITH ME NOTICED THE LACK OF LIGHT RANGE AND SUGGESTED I LOOK INTO REPLACING MY HEADLIGHTS. I WAS WHITE KN...

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS DID NOT WORK. THE CONTACT USED THE HIGH BEAMS TO DRIVE AT NIGHT. THE VEHICLE WAS TAKEN TO FIELDS CADILLAC ST. AUGUSTINE (904-823-3000, LOCATED AT 375 OUTLET MALL BLVD, ST AUGUSTINE, FL 32084) WHERE IT WAS DIAGN...

Mileage: 45,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLAMP SEALS WERE DAMAGED AND THERE WAS MOISTURE IN THE HEADLAMP ASSEMBLIES. AS A RESULT, THE LIGHTS FAILED TO PRODUCE ADEQUATE LIGHTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION...

Mileage: 58,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS STARTED TO DIM APPROXIMATELY TWO YEARS AGO. THE FAILURE WORSENED TO THE POINT THAT THE HIGH BEAM HEADLIGHTS HAD TO BE UTILIZED WHILE DRIVING AT NIGHT. ON APRIL 14, 2019, THE CONTACT RECEIVED A LETTER FROM THE ...

Mileage: 50,900

2014 CADILLAC SRX. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER STATED THE DEALER CHARGED 100.00 FOR HER TO KEEP THE DEFECTIVE HEADLIGHT. *JS

BRAKES DID NOT SLOW VEHICLE DOWN IN 25 MILE PER HOUR ACCIDENT, BRAKE WORK DONE BY DEALERSHIP 2/2019

Mileage: 132,000

BRAKES DID NOT SLOW VEHICLE DOWN IN 25 MILE PER HOUR ACCIDENT, BRAKE WORK DONE BY DEALERSHIP 2/2019

Mileage: 132,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE TOO DIM AND CREATED A HAZARD WHILE DRIVING AT NIGHT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE W...

Mileage: 70,000

OVER THE PAST 2 YEARS AND 4 MONTHS THE HEADLIGHTS HAVE BECOME MORE AND MORE DIM. I NOW HAVE TO DRIVE WITH MY HIGH BEAMS ON AND IN THE RAIN IT'S ALMOST IMPOSSIBLE TO SEE. A DEFINITE SAFETY ISSUE. CADILLAC DEFINITELY NEEDS TO ISSUE A RECALL AND FIX THIS PROBLEM!

Mileage: 81,000

THE POWER LIFTGATE DROPS QUICKLY A COUPLE OF SECONDS AFTER REACHING THE FULL OPEN POSITION.

Mileage: 66,000

HEADLAMP LENSES, CIRCULAR MAGNIFIER CLOUDED (WITHIN THE ASSEMBLY) CAUSING DECREASED HEADLAMP PERFORMANCE. NEW LAMPS DO NOT CORRECT THIS PROBLEM. LITERALLY THIS CADILLAC HAS CATARACTS...

Mileage: 48,000

PURCHASED A PRE-OWNED 2014 WITH 69,000 MILES. THE LOW BEAM HEADLIGHTS DIDN'T ILLUMINATE, BUT THE HIGH BEAMS WERE GREAT. I REPLACED THE LOW BEAM BULBS AND SOME LIGHT NOW HITS THE ROAD, BUT NOT NEARLY ENOUGH. IT APPEARS THAT THE GLASS SPHERE IN FRONT OF THE BULBS IS GRAY AND NOT ALLOWING LIGHT TO P...

Mileage: 69,000

THE HEADLIGHTS OF THE CADILLAC SRX (2014) ARE SO DIM THAT YOU CANNOT SEE THE ROAD IN FRONT YOU AT NIGHT/EARLY MORNING. IT IS A HUGE SAFETY CONCERN. THERE NEEDS TO BE A RECALL ON THESE HEADLIGHTS. MY BULBS HAVE BEEN TESTED AND ARE FINE. IT IS A DESIGN FLAW IN THE VEHICLE. PLEASE INVESTIGATE THE PROBL...

Mileage: 130,000

THE HEADLIGHTS OF THE CADILLAC SRX (2014) ARE SO DIM THAT YOU CANNOT SEE THE ROAD IN FRONT YOU AT NIGHT/EARLY MORNING. IT IS A HUGE SAFETY CONCERN. THERE NEEDS TO BE A RECALL ON THESE HEADLIGHTS. MY BULBS HAVE BEEN TESTED AND ARE FINE. IT IS A DESIGN FLAW IN THE VEHICLE. PLEASE INVESTIGATE THE PROBL...

Mileage: 130,000

WE PURCHASED OUR 2014 CADILLAC ON 7/3/2019. CARFAX CHECK OUT GREAT. 5 DAYS LATER WE LEFT TOWN AT 9:30 PM FOR A MINI VACATION. IT WAS GETTING DARK. WE THOUGHT THE LIGHTS SEEMED PRETTY DIM, BUT THEN AGAIN IT WASN'T COMPLETELY BLACK OUTSIDE AT THIS POINT . AS IT PROCEEDED TO GET DARKER WE STARTED T...

Mileage: 160

FRONT HEADLIGHTS ARE OUT. THEY HAVE ALWAYS BEEN VERY DIM AND HAVE GOTTEN WORSE WITH TIME. GM WAS SUED BY SEVERAL CUSTOMERS AND THEY WERE SUPPOSED TO OFFER FREE REIMBURSEMENT FOR REPLACING THE PARTS. LETTERS SENT ONLY RECEIVED BY FEW PEOPLE. GM REFUSES TO TAKE RESPONSIBILITY FOR THE DEFECTIVE VEH...

Mileage: 5

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE DRIVER'S SIDE TURN SIGNAL FAILED. THE VEHICLE WAS TAKEN TO SUNSET CADILLAC OF SARASOTA (2200 BEE RIDGE RD, SARASOTA, FL 34239, (941) 328-8686). THE DEALER STATED THAT THEY WOULD HAVE TO REMOVE THE ENTIRE FRONT BUMPER TO REPLACE TH...

Mileage: 65,000

CADILLAC SRX LOW BEAMS LIGHTS ARE EXTREMELY DIM. PROVIDES VERY LITTLE VISIBILITY AT NIGHT. IT ALMOST LOOKS LIKE THE CAR IS RUNNING ON DAY LIGHTS ONLY, EVEN THOUGH THE LOW BEAMS ARE ON. IT IS EXTREMELY DANGEROUS AND NEEDS TO BE REMEDIED ASAP. I HAVE HAD THE BULBS TESTED AND THE MECHANIC SAYS THEY ARE...

Mileage: 127,000

WHEN DRIVING AT NIGHT THE LOW BEAMS ARE VERY DIM. I HAVE TO DRIVE WITH THE HIGH BEAMS OTHER WISE I CANNOT SEE THE ROAD. OTHER DRIVERS GET UPSET BUT I CANT USE THE VEHICLE AT NIGHT. LIGHTS ARE ON BUT VERY DIM. I HAD DEALER INSPECT AND HE SAID THE FOCUSING LENS GET DESTORTED AND THE LIGHT DOESN'T G...

Mileage: 60,000

THE VICHECLE IS JUMPING WITH A SUDDEN KICK WHEN SLOWING DOWN AND BRAKING. THIS WILL HAPPEN WHEN DRIVING TO WORK IN BUMPER TO BUMPER TRAFFIC AS WELL AS ROUTINE NAVIGATION LOCALLY.

Mileage: 7

HEAD LIGHT LOW BEAMS ARE DANGEROUSLY DIM. IT IS VERY UNSAFE TO DRIVE THIS CAR AT NIGHT. SOMEONE IS GOING TO GET KILLED OR SERIOUSLY INJURED WITH THIS ISSUE. A RECALL FOR THIS SAFETY ISSUE IS IMMEDIATELY NEEDED TO SAVE LIVES. ALREADY CAME CLOSE TO AN ACCIDENT WHEN A TRUCK PULLED OUT IN FRONT OF US, W...

Mileage: 76,000

THERE IS AN EXISTING RECALL FILED ON 9/19/2014 FOR THE 2014 CADILLAC SRX FOR A "POSSIBLE LOOSE REAR SUSPENSION TOE ADJUSTER LINK" WHICH CAN CAUSE LOSS OF VEHICLE CONTROL AND INCREASE THE RISK OF A CRASH. THE NHTSA CAMPAIGN NUMBER IS 14V571000. ON 5/21/19, I FIRST NOTICED THAT WHEN DRIVING DOWN T...

Mileage: 73,360

THE 2014 CADILLAC SRX HAD 75K MILES ON THE ODOMETER, THE DRIVER EXPERIENCED A WOBBLE FEELING IN THE SUSPENSION OF THE CAR WHILE DRIVING ON THE HIGHWAY THEN HEARD A BANG AND THE CAR WENT OUT OF CONTROL AT HIGH SPEEDS. THE READ END OF THE CAR VEERED TO THE RIGHT. FORTUNATELY, NO OTHER CARS WERE ON T...

Mileage: 75,470

CUE INFOTAINMENT SYSTEM TOUCH SCREEN MALFUNCTIONS CAUSING DRIVER DISTRACTION AS WELL AS DISCOMFORT . HEATING , NAVIGATION AND RADIO FUNCTIONS OPERATE ERRATICALLY WITHOUT WARNING AS IF THE SCREEN IS DETECTING A FINGER PRESSING IT AND CAN NOT BE OVERRIDDEN . THIS IS A DRIVING SAFETY ISSUE ESPECIALLY...

Mileage: 35,000

I CANNOT DRIVE AT NIGHT BECAUSE HEADLIGHTS ARE SO DIM YOU CAN'T SEE THEM 100 FT AWAY.ALSO WATER IN ASSEMBLY. HAVE REPLACED AND IT MADE NO DIFFERENCE.

I CANNOT DRIVE AT NIGHT BECAUSE HEADLIGHTS ARE SO DIM YOU CAN'T SEE THEM 100 FT AWAY.ALSO WATER IN ASSEMBLY. HAVE REPLACED AND IT MADE NO DIFFERENCE.

HEADLIGHTS ARE SO DIM ITS VERY DANGEROUS TO DRIVE VEHICLE WHEN IS DARK.

Mileage: 65,000

DIM HEADLIGHTS HAVE BECOME SO DIM THAT IT'S UNSAFE TO DRIVE AT NIGHT UNLESS HIGH BEAM LIGHTS ARE ON. CONTACTED LOCAL DEALERSHIP AND WAS TOLD I COULD HAVE THEM REPLACED AT MY COST.

Mileage: 90,000

MY HEADLIGHTS BECAME TOO DIM TO SAFELY DRIVE MY CAR AT NIGHT, SEEMED TO BE THE MAGNIFYING PART INSIDE THE LIGHT WAS FOGGED UP. I TOOK IT TO DEALER WHERE I PURCHASED CAR AND HAD THEM LOOK AT LIGHTS. THEY TELL ME I JUST NEED NEW BULBS. I HAD ANOTHER PLACE REPLACE BULBS AND IT DIDN'T HELP AT ALL. H...

Mileage: 48,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING AT DUSK, THE HEADLAMPS FAILED TO PROPERLY ILLUMINATE THE ROADWAY. THE VEHICLE WAS TAKEN TO KERBECK CADILLAC ATLANTIC CITY (LOCATED AT 340 N ALBANY AVE, ATLANTIC CITY, NJ 08401, (609) 246-2211) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ...

Mileage: 65,000

HEADLIGHTS ARE VERY DIM. DEALER JUST REPLACED HEADLAMP ASSEMBLIES COSTING ME APPROXIMATELY $1,800. NO IMPROVEMENT. THE LIGHTS ARE SO DIM, MY TEENAGE DAUGHTER CANNOT DRIVE ON REMOTE HIGHWAYS DUE TO THE HEADLIGHTS NOT PROVIDING A SAFE LEVEL OF ILLUMINATION. GM NEEDS TO FIX THIS PROBLEM. IT IS UBI...

UNSAFE TO DRIVE AT NIGHT - THE LOW BEAMS ON THIS CAR AS SO DIM THAT YOU CANNOT DRIVE IT SAFELY AT NIGHT. CADILLAC REFUSES TO ACCEPT THERE IS AN ISSUE. MULTIPLE CLASS ACTION LAWSUITS HAVE BEEN LAUNCHED AND THIS SAME COMPLAINT IS ALL OVER THE INTERNET.I CAN'T UNDERSTAND WHY NHSTA HASN'T LOOKED INTO TH...

Mileage: 32,000

THE HEADLIGHT EXTREMELY DIM WHEN DRIVING AT NIGHT MADE THE CAR SO DANGEROUS WHEN DRIVING AFTER DARK.

Mileage: 50,468

FRONT EXTERIOR LIGHTS ARE TOO DIM TO DRIVE AT NIGHT.

Mileage: 80,000

FRONT EXTERIOR LIGHTS ARE TOO DIM TO DRIVE AT NIGHT.

Mileage: 80,000

THE DISPLAY ON THE RADIO KEEPS FLICKERING AND YOU CAN SWITCH BETWEEN THE APPLICATIONS... FROM RADIO TO NAVIGATION.

Mileage: 95,000

LOW BEAMS ARE TOO DIM TO DRIVE SAFELY AT NIGHT.

HEAD LIGHTS ARE EXTREMELY DIM MAKING THE VEHICLE DANGEROUS WHILE DRIVING AT NIGHT. CURRENTLY, WE CANNOT USE THE VEHICLE FOR LONG TRIPS AT NIGHT. THE LIGHTS WERE FINE WHEN THE VEHICLE WAS PURCHASE NEW. THE LIGHTS GOT WORSE AS THE YEARS WENT BY.

HEADLIGHTS DO NOT PROJECT BRIGHT ENOUGH FOR NIGHT DRIVING. THEY COME ON BUT DO NOT FUNCTION WELL ENOUGH WITHOUT TURNING ON THE BRIGHT LIGHTS.

Mileage: 101,000

HEADLIGHTS DO NOT PROJECT BRIGHT ENOUGH FOR NIGHT DRIVING. THEY COME ON BUT DO NOT FUNCTION WELL ENOUGH WITHOUT TURNING ON THE BRIGHT LIGHTS.

Mileage: 101,000

THE LOW BEAM HEADLIGHTS ARE SO DIM I ALMOST GOT HIT BY A MOTORIST THAT DID NOT SEE ME COMING DOWN THE ROAD.THIOS HAS HAPPENED MULTIPLE TIMES AND I CANNOT SEE TO DRIVE AT NIGHT WITH THE LOW BEAMS ON. I WAS STOPPED BY THE STATE POLICE FOR HAVING MY HIGH BEAMS ON AND TOLD THEM I COULD NOT SEE WITH MY L...

Mileage: 70,000

THE LOW BEAM PROJECTOR HEADLIGHTS ARE DANGEROUSLY DIM. THERE HAVE BEEN NUMEROUSE COMPLAINTS ABOUT THIS ISSUE TO NTSA AND CADILLAC WITH NO SUGGESTION OR RESOLUTION. AS A LAW ENFORCEMENT OFFICER I KNOW THIS ISSUE IS EXTREAMLY SERIOUS. PLEASE INVESTIGATE THE LOW BEAM PROJECTOR HEADLIGHTS AND THE EXTREA...

Mileage: 50,000

3 YEARS AGO I COMPLAINED TO HOLMAN CADILLAC ABOUT MOISTURE IN HEAD LIGHT ASSEMBLY WHICH CAUSE DIM LIGHTING ON DRIVER'S SIDE HEAD LIGHT SETTING OFF ERROR MESSAGES AND THE LENS STARTED TO CRACK AND TO HELP RESOLVE THE ISSUE, I TAPE THE LENS. GM REFUSED REPAIR UNDER BUMPER TO BUMPER WARRANTY AND THE DE...

Mileage: 32,000

THE HEADLIGHTS ON THIS 2014 CADILLAC, WITH 50,200 MILES, ARE A DESIGN AND MANUFACTURING FLAW. THE LIGHTS ON LOW BEAM, AT NIGHT, ARE DRIVING HAZARD AS THEY DO NOT LIGHT THE ROAD. THE HIGH BEAMS ARE A WORK AROUND TO CIRCUMVENT THE PROBLEM BUT SERVE ONLY AS A TEMPORARY FIX. ON-COMING TRAFFIC NEGATES...

Mileage: 50,200

THE LIGHTS WHEN ON DIM ARE SO DARK THAT YOU ARE UNABLE TO SEE TO DRIVE AT NIGHT. BRIGHTS WORK FINE BUT DIMS ARE USELESS. VERY UNSAFE

I MOSTLY DRIVE MY CAR IN THE DAYLIGHT. I HAD TO DRIVE FOR A TEST/DOCTOR IN HOUSTON TEXT FROM COVINGTON, LA. MY APPOINTMENTS RAN LATE AND I HAD TO DRIVE AT NIGHT FOR 200 MILES. MY LIGHTS ARE SO LOW I COULD NOT SEE THE LINES ON THE HIGHWAY. I USED MY BRIGHT LIGHTS WHEN POSSIBLE BUT THIS WAS NOT PRACTI...

Mileage: 55,000

I CAN NOT DRIVE SRX 2014 AT NIGHT DUE TO THE DIM HEADLIGHTS. I UNDERSTAND THAT CADILLAC IS AWARE THAT THE SEALS ON THE HEADLIGHT ARE DEFECTIVE BUT WILL NOT DO A RECALL ON THEM. I HAVE FILLED A CASE WITH CADILLAC AND HEARD BACK FROM 1 DEALERSHIP, STEVE FOLEY CADILLAC IN NORTHBROOK ILLINOIS, THAT TH...

Mileage: 76,000

THE LOW BEANS ARE VERY VERY DIM AND IT'S HAZARDOUS TO DRIVE AT NIGHT.

Mileage: 50,000

LIGHTING ASSEMBLY IS COMPLETELY OUT ON VEHICLE. I CAN ONLY DRIVE WITH BRIGHT LIGHTS ON. I HAVE WENT OFF THE ROAD SEVERAL TIMES,DUE TO LIGHTING. I HAVE HAD SEVERAL CHECKS FROM CADILLAC AND WAS TOLD I NEED TO REPLACE THE ENTIRE LIGHTING ASSEMBLY, BUT IS A WASTE BECAUSE IT WILL GO OUT AGAIN IN A COUPLE...

Mileage: 41,000

THE HEADLIGHTS ON MY CADILLAC SRX ARE NOT BRIGHT ENOUGH AT NIGHT TO SEE THE ROAD CLEARLY AND I HAVE BEEN TOLD BY MY HUSBAND WHEN HE WAS DRIVING IN FRONT OF ME THAT MY HEADLIGHTS WERE SUBSTANTIALLY DIMMER ON MY CAR THAN THE OTHER VEHICLES ON THE ROAD

SWAYS AND WANDERS ON THE HIGHWAY, SEEMS LIKE YOU NEED ANLIGNMENT, BUT THAT DOES NOT FIX THE PROPLEM

Mileage: 96,000

DASH SCREEN SOMETIMES DOES NOT WORK IF FREEZES UP AND IS NOT USEABLE. I HAD THIS REPLACED TWO YEARS AGO AT ABOUT 60,000 MILES AND NOW IT IS HAPPENING AGAIN AT 90,000 MILES. WHEN THIS HAPPENS THE VEHICLE IS IN MOTION ON A CITY STREET AND A HIGHWAY

Mileage: 85,000

HEADLIGHTS ARE GONE ON MY 2014 SRX! FADED OUT OVER TIME.GONE! I CANNOT SEE ANYTHING WITHOUT THE HI-BEAMS ON NOW. ONLY 62K MILES. PROBABLY STARTED GOING OUT WAY BACK, I DID NOT REALIZE IT WAS MY CAR, THOUGHT IT WAS MY OWN VISION WHICH IS ALREADY POOR TO BEGIN WITH. I LIVE IN THE COUNTRY SO I'M REAL...

HEADLIGHTS ARE GONE ON MY 2014 SRX! FADED OUT OVER TIME.GONE! I CANNOT SEE ANYTHING WITHOUT THE HI-BEAMS ON NOW. ONLY 62K MILES. PROBABLY STARTED GOING OUT WAY BACK, I DID NOT REALIZE IT WAS MY CAR, THOUGHT IT WAS MY OWN VISION WHICH IS ALREADY POOR TO BEGIN WITH. I LIVE IN THE COUNTRY SO I'M REAL...

JUST PURCHASE 2014 CADDILAC SRX. WHILE DRIVING AT NIGHT LOW BEAM HEADLIGHTS HAVE INDEQUATE ILLUMINATION AND BEAM PATTERN. DIFFICULT TO CLEARLY SEE ANY OBSTRUCTIONS IN THE ROAD, PEOPLE OR CARS ON THE SHOULDER OF THE ROAD WITHOUT HAVING TO HAVE THE BRIGHT LIGHTS SELECTED. NO LONG TERM FIX IDENTIFIED B...

Mileage: 41,500

HEADLIGHTS ARE DIM WHEN ON LOW BEAM CAUSING A DANGEROUS SITUATION WHEN DRIVING AT NIGHT. CADILLAC DEALER WILL CHARGE $1500 TO CHANGE OUT ENTIRE HEADLIGHT ASSEMBLY. LIGHTS ARE TOO BRIGHT TO DRIVE AROUND WITH HIGH BEAMS ON ALL THE TIME.

Mileage: 90,000

LOW BEAM HEADLIGHTS DO NOT PROJECT SUFFICIENT LIGHT TO SEE AT NIGHT. BULBS REPLACED, BUT PROBLEM PERSISTS. NOW READING ONLINE THAT MANY 2011-2015 SRX OWNERS ARE EXPERIENCING THE SAME ISSUE CAUSING NIGHT VISIBILITY ISSUES THAT ARE A SAFETY CONCERN.

Mileage: 62,574

CONCERN: EXTREMELY DIM HEADLIGHTS ON MY CADILLAC SRX, SO DIM AND HAZARDOUS THAT I DO NOT DRIVE AT NIGHT AND NOT IN RAIN. I HAVE SINCE LEARNED OF PENDING LAWSUITS OVER THE SAME ISSUE. THIS IS A HUGE SAFETY ISSUE. THIS IS SHAMEFUL OF CADILLAC - I HAVE A 4 YEAR OLD VEHICLE WITH 55K MILES THAT I CAN LON...

Mileage: 55,000

2014 CADILLAC SRX LOW-BEAM HEADLIGHTS WERE GROWING PROGRESSIVELY DIMMER AND NOW THE VEHICLE IS VERY UNSAFE TO DRIVE IN LOW LIGHT SITUATIONS. THIS OCCURED OVER THE COURSE OF A FEW WEEKS AND THE VEHICLE WAS APPROXIMATELY 4.5 YEARS OLD AT THE TIME OF NEAR TOTAL DARKNESS. ALTHOUGH THE HI-BEAMS STILL WOR...

Mileage: 90,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE NOT PROVIDING ADEQUATE ILLUMINATION. THE CONTACT HAD A PERSONAL MECHANIC CLEAN THE HEADLIGHT CONNECTORS, BUT IT DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO HERITAGE CADILLAC (7134 JONESBORO ROAD,...

Mileage: 49,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE VERY DIM. THE LIGHT BULBS WERE REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO KEN BACHELOR CADILLAC (11001 INTERSTATE 10, SAN ANTONIO, TX) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY ...

Mileage: 30,000

HEADLIGHTS ON LOW BEAM ARE UNSAFE AND VEHICLE CAN NOT SAFELY BE DRIVEN AT NIGHT. WE RETURNED TO DEALERS WHO REPLACED BULB AFTER ONE BLEW OUT BUT NEW BULB DID NOT HELP. AFTER RESEARCHING ON INTERNET WE HAVE LEARNED THIS IS A COMMON PROBLEM WITH THIS YEAR MAKE AND MODEL AND HAS BEEN REPORTED BY MANY ...

Mileage: 63,000

CONCERN: EXTREMELY DIM HEADLIGHTS ON OUR CADILLAC SRX, SO DIM AND HAZARDOUS THAT WE CHOOSE TO NOT DRIVE AT NIGHT AND NEVER IN RAIN. WE HAVE REPLACED THE BULBS WITH STRONG NEW BULBS FROM SYLVANIA (GOLD SERIES) HOWEVER THERE IS NO IMPROVEMENT. WE HAVE BEEN TO CADILLAC DEALERSHIP, THEY WANT TO CHARGE 1...

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE PROJECTOR LOW BEAM HEADLIGHTS WERE VERY DIM AND MADE IT DIFFICULT TO SEE THE ROAD WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO SUNSET CADILLAC OF VENICE (LOCATED AT 2367 S TAMIAMI TRAIL, VENICE, FL 34293, (941) 584-8540) WHERE...

Mileage: 66,837

POOR, UNSAFE LOW BEAM HEAD LIGHTS

Mileage: 21,000

THE PROBLEM STARTED A YEAR AGO WITH THE LIGHTS BECOMING SEVERELY DIM AND UNSAFE AT NIGHT. IN THE PAST TWO MONTHS THE VEU SYSTEM HAS TAKEN A MIND OF ITS OWN AND USUALLY DOES NOT WORK FROM THE CENTER CONSOLE. NOW THE CAR DOES NOT WORK AT ALL. IT'S LIKE IT'S SHORTED OUT THE WHOLE ELECTRICAL SYSTEM. WOR...

Mileage: 20,000

THE PROBLEM STARTED A YEAR AGO WITH THE LIGHTS BECOMING SEVERELY DIM AND UNSAFE AT NIGHT. IN THE PAST TWO MONTHS THE VEU SYSTEM HAS TAKEN A MIND OF ITS OWN AND USUALLY DOES NOT WORK FROM THE CENTER CONSOLE. NOW THE CAR DOES NOT WORK AT ALL. IT'S LIKE IT'S SHORTED OUT THE WHOLE ELECTRICAL SYSTEM. WOR...

Mileage: 20,000

HEADLIGHTS WHILE ON LOW BEAM I CAN NOT SEE. THE HEADLINES ARE NOT BRIGHT ENOUGH. I CAN BARLEY SEE OVER THE HOOD. IT IS THE SAME WEATHER I AM IN MOTION OR NOT ALSO WEATHER IT ON THE HIGHWAY CITY OR ETC. IT DOES NOT MATTER

THE LOW BEAM HEADLIGHTS ON THIS CAR ARE HORRIBLE, I HAVE A VERY HARD TIME SEEING AT NIGHT DUE TO THE LACK OF LIGHT FROM THE HEADLIGHTS. I AVOID DRIVING THIS CAR AT NIGHT DUE TO THE DIFFICULTY IN SEEING DUE TO THE LIGHTS. I CAN SEE FINE WITH MY OTHER CAR. SOMETIMES I AM FORCED TO USE MY HIGH BEAMS...

HEADLIGHTS ARE VERY DIM WHEN ON LOW BEAM, IT IS A DANGER TO THE DRIVER AND OTHER VEHICLES ON THE ROAD. DUE TO THE LIGHTS BEING SO DIM YOU CAN NOT SEE ANYTHING WHILE DRIVING AT NIGHT UNLESS THE LIGHTS ARE ON HIGH BEAM WHICH IS DANGEROUS FOR OTHER VEHICLES ON THE ROAD. I ALMOST HIT A DEER DUE TO THE ...

THE CADILLAC CUE SYSTEM IS THE MAIN TOUCH SCREEN IN THE VEHICLE. I JUST HAD TO HAVE IT REPLACED BECAUSE THERE WAS A DEAD SPOT ON THE SCREEN. I HAVE BEEN NOTIFIED BY MY DEALERSHIP THAT THERE IS A KNOWN ISSUE AND THEY HAVE RECOMMENDED ISSUING A RECALL. I HAVE HEARD WHICH I HAVE NOT BEEN ABLE TO CON...

Mileage: 36,900

HEADLIGHTS ON THESE CARS ARE EXTREMLY DIM ON LOWBEAM TO THE POINT OF BEING DANGEROUS TO THE DRIVER AND OTHER VEHICLES ON THE ROAD. THIS IS A KNOWN PROBLEM WITH CADILLAC MODELS 2012 THRU 2017. WAS TOLD BY THE DEALERSHIP CADILLAC KNOWS ABOUT IT BUT THERE IS NO FIX. ALSO A PROBLEM WITH THE CUE SYSTEM L...

Mileage: 49,000

HEADLIGHTS ON THESE CARS ARE EXTREMLY DIM ON LOWBEAM TO THE POINT OF BEING DANGEROUS TO THE DRIVER AND OTHER VEHICLES ON THE ROAD. THIS IS A KNOWN PROBLEM WITH CADILLAC MODELS 2012 THRU 2017. WAS TOLD BY THE DEALERSHIP CADILLAC KNOWS ABOUT IT BUT THERE IS NO FIX. ALSO A PROBLEM WITH THE CUE SYSTEM L...

Mileage: 49,000

JULY 4, 2018 I HIT THE REAR OF ANOTHER VEHICLE AND IT BOTHERED ME BECAUSE I WAS ALERT PAYING ATTENTION AND ALL OF A SUDDEN THE CAR WAS IN FRONT OF ME. IT BOTHERED ME THAT I HIT THE CAR AND COULD NOT FIGURE OUT WHY? NOW I KNOW, I COULD NOT SEE THE CAR BECAUSE MY HEADLIGHTS ARE NOT WORKING PROPERLY....

Mileage: 40,000

JULY 4, 2018 I WAS INVOLVED IN A REAR END COLLISION WHERE I RAN INTO THE BACK OF A VEHICLE AROUND 9:45PM. IT BOTHERED ME THAT I DID NOT SEE THE CAR UNTIL I WAS RIGHT ON HER. ALL OF A SUDDEN I SAW HER CAR AND SHE WAS MOVING NOT STANDING STILL. IT DAWNED ON ME THAT I COULD NOT SEE HER CAR OR JUDGE ...

Mileage: 45,000

THE HEADLIGHTS ON LOW BEAM HAVE GOTTEN SO BAD IT IS NOT SAFE TO DRIVE WITH THE LOW BEAMS IN AT ALL. AFTER A BULB CHANGE TO THE BRIGHTS BEST SYLVANIA RECOMMENED THEY ARE NOT ANY BETTER AT ALL. IF WE DRIVE AT NIGHT WE WILL HAVE TO LEAVE OUR HIGH BEAMS ON SO WE DRIVE VERY LITTLE AT NIGHT BECAUSE OF...

Mileage: 45,000

BOUGHT VEHICLE 2 YEARS AGO, HEADLIGHTS HAVE GOTTEN DIMMER TO THE POINT CAR IS UNSAFE TO DRIVE AT NIGHT. BROUGHT CAR INTO DEALERSHIP AND THEY ARE IN AGREEMENT THE HEADLIGHTS NEED TO BE REPLACED. SAFETY ISSUE. HIGH BEAMS ARE NECESSARY TO DRIVE AFTER DUSK.

THE HEADLIGHTS ON THE VEHICLE ARE NOT BRIGHT ENOUGH TO SEE WHERE YOU ARE GOING AT NIGHT. I ALMOST HIT A DIVIDER ON AN EXIT RAMP AT NIGHT BECAUSE I COULD NOT SEE LINES ON THE ROAD. I HAD THEM ADJUSTED BY A CERTIFIED CADILLAC MECHANIC BUT IT DID NOT HELP. I HAVE TO DRIVE WITH HIGH BEAMS ON IN ORDER...

Mileage: 40,000

THE CUE STOP WORKING. THIS IS AN ISSUE WITH THIS KIND OF VEHICLE. ALL THE OWNERS WHO HAVE THE VEHICLES ARE HAVING THE SAME ISSUE SHOULD BE A RECALL OR PLACE ANOTHER KIND OF SYSTEM IN THE CAR. IF YOU GOOGLE THIS ISSUE IT COMES UP RIGHT AWAY. NO ONE HAS $1200 TO KEEP GETTING THIS FIXED. MY TRUCK IS IN...

Mileage: 48,000

THE CUE STOP WORKING. THIS IS AN ISSUE WITH THIS KIND OF VEHICLE. ALL THE OWNERS WHO HAVE THE VEHICLES ARE HAVING THE SAME ISSUE SHOULD BE A RECALL OR PLACE ANOTHER KIND OF SYSTEM IN THE CAR. IF YOU GOOGLE THIS ISSUE IT COMES UP RIGHT AWAY. NO ONE HAS $1200 TO KEEP GETTING THIS FIXED. MY TRUCK IS IN...

Mileage: 48,000

LOW BEAM HEADLIGHTS DO NOT WORK. FOR SEVERAL MONTHS, I HAVE BEEN FORCED TO USE HIGH BEAMS WHEN DRIVING AT NIGHT. THE LACK OF LOW BEAM HEADLIGHTS IS EXTREMELY DANGEROUS TO ME, MY PASSENGERS AND OTHER DRIVERS. DEALERSHIP HAS NO ANSWERS AND AGREES THAT THIS DEFECT IS A MAJOR HAZARD. SERVICE ADVISOR AGR...

Mileage: 25,000

DANGER OF DRIVING WITH DIM HEADLIGHTS. I HAVE TO USE THE BRIGHT LIGHTS IN ORDER SEE AT NIGHT. I REPLACED THE HEADLIGHTS IT DID NOT WORK. I STILL CAN'T SEE AT NIGHT WITH THE DIM LIGHTS. VERY DANGEROUS AND VERY SCARY. I TOOK IT IN TO THE CERTIFIED GM/CADILLAC SERVICE DEPARTMENT. THEY SAID THEY CO...

Mileage: 83,000

DANGER OF DRIVING WITH DIM HEADLIGHTS. I HAVE TO USE THE BRIGHT LIGHTS IN ORDER SEE AT NIGHT. I REPLACED THE HEADLIGHTS IT DID NOT WORK. I STILL CAN'T SEE AT NIGHT WITH THE DIM LIGHTS. VERY DANGEROUS AND VERY SCARY. I TOOK IT IN TO THE CERTIFIED GM/CADILLAC SERVICE DEPARTMENT. THEY SAID THEY CO...

Mileage: 83,000

THE LOW BEAM HEADLAMPS CONTINUE TO GROW DIM WHILE DRIVING AT NIGHT. THERE IS A SLIGHT REGENERATION WHEN VEHICLE IS TURNED OFF. RESTART THE VEHICLE THEN THE HEADLIGHTS APPEAR TO CONTINUE TO DIM WHILE DRIVING AT NIGHT. THIS IS A NATIONAL SAFETY ISSUE. SEVERAL LAWSUITS HAVE BEEN FILED IN CALIFORNIA, FL...

Mileage: 47,901

THE LOW BEAM HEADLAMPS CONTINUE TO GROW DIM WHILE DRIVING AT NIGHT. THERE IS A SLIGHT REGENERATION WHEN VEHICLE IS TURNED OFF. RESTART THE VEHICLE THEN THE HEADLIGHTS APPEAR TO CONTINUE TO DIM WHILE DRIVING AT NIGHT. THIS IS A NATIONAL SAFETY ISSUE. SEVERAL LAWSUITS HAVE BEEN FILED IN CALIFORNIA, FL...

Mileage: 47,901

THE HEADLIGHTS ARE DANGEROUS AT NIGHT YOU CAN NOT SEE 20 FEET IN FRONT OFF THE CAR. I ASK REP. AT CADILLAC ABOUT THE PROBLEM AND HE HAD THE NERVE TO TELL ME IF I HAD BOUGHT THE PREMIER MODEL IT WOULD HAVE MUCH BETTER HEADLIGHTS. I KNOW THAT THE CHEAPEST CAR ON THE MARKET HAS BETTER HEADLIGHTS THAN T...

Mileage: 5

VERY POOR LIGHTING WHEN USING LOW BEAMS AT NIGHT

Mileage: 38,000

TAKATA RECALL I CAN NOT DRIVE MY 2014 CADILLAC SRX AT NIGHT ON LOW BEAM THEY ARE SO DEAM YOU CAN NOT SEE. I HAVE TO DRIVE WITH MY LIGHTS ON HIGH I KNOW IT IS NOT SAFE BUT I DON'T HAVE A CHOICE. THE DAY I BOUGHT THE CADILLAC SRX ON MY DRIVE HOME IT GOT DARK AND MY LIGHS CAME ON I WAS RUNNING THEM ON...

Mileage: 44,200

THE HEADLIGHTS ON THE 2014 SRX ARE A DEATH TRAP WAITING TO HAPPEN. HEADLIGHTS ARE SO DIM YOU CAN'T SEE THE ROADWAY. IF GOING DOWN THE HIGHWAY OR ON STREETS. AND WHEN YOU MAKE TURNS ON A DARK STREET YOU ARE BLIND.

Mileage: 54,275

LOW BEAM HEADLIGHTS HAVE GOTTEN SO DIM IT IS HARD TO SEE AT NIGHT. IN ORDER TO GET DECENT VISIBILITY WE NEED TO DRIVE WITH HEADLIGHTS ON HIGH BEAM. IT IS BAD ENOUGH THAT I WILL NO LONGER ALLOW MY WIFE TO DRIVE IT AT NIGHT. I CONTACTED THE CADILLAC DEALERSHIP AND WAS TOLD THERE WAS NO RECALL OR SE...

Mileage: 71,000

I BOUGHT THIS VEHICLE USED IN MICHIGAN. IT WAS A VEHICLE FROM NEW YORK. THE HEADLIGHT ARE SO DIM I HAVE TO USE THE BRIGHTS AS MUCH AS I CAN WHILE DRIVING. I HAVE HAD THE LIGHTS CHANGED TWICE WITH NO CHANGE IN MY VISIBILITY OF THE ROAD AHEAD AND BESIDE ME. MAKING TURNS IS SCARY AND WHEN IT IS REALLY ...

Mileage: 37,695

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROJECT ADEQUATE LIGHT WHILE DRIVING. ADDITIONALLY, THE HIGH BEAM HEADLIGHTS WERE USED FOR DRIVING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HERTRICH CHEVROLET OF SAL...

Mileage: 94,148

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM WHILE DRIVING AT NIGHT AND IN THE EARLY MORNING. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED HERITAGE CADILLAC AT 770-872-0025 (LOCATED AT 7134 JONESBORO RD, MORROW, GA 30260) WHERE IT WAS DI...

Mileage: 43,000

MY VEHICLE'S HEADLIGHTS ARE EXTREMELY DIM, TO THE POINT THAT IT IS UNSAFE TO DRIVE AT NIGHT. IF I DO HAVE TO DRIVE WHEN IT IS DARK, I MUST USE MY BRIGHT HIGH BEAMS IN ORDER TO SEE. THIS HAS BEEN OCCURRING SINCE I FIRST PURCHASED THE VEHICLE, BUT IS PROGRESSIVELY GETTING WORSE.

MY VEHICLE'S HEADLIGHTS ARE EXTREMELY DIM, TO THE POINT THAT IT IS UNSAFE TO DRIVE AT NIGHT. IF I DO HAVE TO DRIVE WHEN IT IS DARK, I MUST USE MY BRIGHT HIGH BEAMS IN ORDER TO SEE. THIS HAS BEEN OCCURRING SINCE I FIRST PURCHASED THE VEHICLE, BUT IS PROGRESSIVELY GETTING WORSE.

2014 CADILLAC SRX. CONSUMER WRITES IN REGARD TO DEFECTIVE HEADLIGHTS THAT APPEAR TOO DIM. *AS THE CONSUMER STATED THE COATING ON THE HEADLAMP HOUSING WAS THE CAUSE OF THE DIM LIGHTING. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO COVER 50% OF THE REPAIR COSTS. *JS

HEADLIGHTS ARE SO DIM, MAKES DRIVING IMPOSSIBLE AND UNSAFE, QUOTED $2800 BY DEALERSHIP, SHOULD BE RECALL DUE TO MANY COMPLAINTS STATEWIDE!

OWN A 2014 CADILLAC SRX HEADLIGHTS ARE DIM CA NOT SEE BEYOND 5 FEET IN FRONT OF THE BUMPER TOOK TO CADILLAC REPLACED HEADLIGHT BULBS STILL THE SAME PROBLEM. WAS PULLED OVER BY POLICE WAS TOLD HEADLIGHTS ARE TO DIM TO DRIVE WITH MY HIGH BEAMS ON TO GET HOME AND HAVE SOMEONE FIX. CALLED CADILLAC THEY ...

Mileage: 70,000

WE HAVE A 2014 CADILLAC WE BOUGHT USED A YEAR AGO. THE LOW BEAM HEADLIGHTS LUMINOSITY HAS DETERIORATED TO THE POINT THAT IS UNSAFE, ACTUAL DANGEROUS TO DRIVE AT NIGHT. I HAVE ATTACHED TWO PICTURES THAT I TOOK. ONE IS MY NISSAN ALTIMA SHOWING NORMAL PROJECTION AND THE CADILLAC SRX WHICH CLEARLY SHOWS...

Mileage: 31,000

THE CUE TOUCH SCREEN BECOMES FROZEN AND UNUSABLE. DISPLAY WORKS BUT FUNCTIONALITY DOES NOT.

Mileage: 63,000

WHEN DRIVING AT NIGHT AND YOU ARE USING LOW BEAM HEAD LIGHTS BECAUSE OF TRAFFIC THE HEAD LIGHTS DO NOT PUT OUT ENOUGH LIGHT TO SEE THE ROAD. MANY OTHER OWNERS OF THESE CARS HAVE THE SAME PROBLEM. THE LOW BEAM HEAD LIGHT IS WAY TO DIM AND NOT MUCH BRIGHTER THE THE DAY TIME DRIVING LIGHTS. WHEN COMPAR...

Mileage: 38,000

WHEN DRIVING AT NIGHT AND YOU ARE USING LOW BEAM HEAD LIGHTS BECAUSE OF TRAFFIC THE HEAD LIGHTS DO NOT PUT OUT ENOUGH LIGHT TO SEE THE ROAD. MANY OTHER OWNERS OF THESE CARS HAVE THE SAME PROBLEM. THE LOW BEAM HEAD LIGHT IS WAY TO DIM AND NOT MUCH BRIGHTER THE THE DAY TIME DRIVING LIGHTS. WHEN COMPAR...

Mileage: 38,000

WHEN DRIVING AT NIGHT AND YOU ARE USING LOW BEAM HEAD LIGHTS BECAUSE OF TRAFFIC THE HEAD LIGHTS DO NOT PUT OUT ENOUGH LIGHT TO SEE THE ROAD. MANY OTHER OWNERS OF THESE CARS HAVE THE SAME PROBLEM. THE LOW BEAM HEAD LIGHT IS WAY TO DIM AND NOT MUCH BRIGHTER THE THE DAY TIME DRIVING LIGHTS. WHEN COMPAR...

Mileage: 38,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THE HEADLIGHTS WERE DIM. THE CONTACT STATED THAT IT WAS DIFFICULT TO DRIVE THE VEHICLE DUE TO POOR VISIBILITY. HENNESSY CADILLAC (3377 SATELLITE BLVD, DULUTH, GA 30096, (770) 680-7000) WAS CON...

Mileage: 50,876

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS DID NOT OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 117,000. THE VIN WAS NOT PROVIDED.

Mileage: 117,000

DIM HEADLIGHTS ARE VERY LOW. VERY UNSAFE TO DRIVE AT NIGHT WITH DIM LIGHTS ON. WE HAVE NOTICED THAT THE BLINKER IS BRIGHTER THAN THE ACTUAL LIGHTS. VERY LOW VISABILITY. WHEN DRIVING I OFTEN THINK THE LIGHTS ARE NOT ON WHEN THEY ARE ON LOW BEAM. WOULD NOT BE ABLE TO SEE A CHILD OR ANIMAL (OR ANY OBJ...

CADILLAC SRX STOPPED AT RED LIGHT AND HEARD CAR REVIVING UP. KEPT FOOT ON BRAKE BUT I AM VERY CONCERNED. WE WERE ON A CITY STREET.

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE OPERATING THE VEHICLE AT NIGHT UTILIZING THE LOW BEAM HEADLIGHTS, THE CONTACT STATED THAT THE LIGHTS WERE TOO DIM TO PROPERLY VIEW THE ROAD AHEAD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (TOM PEACOCK CADILLAC, 15480...

Mileage: 79,000

HEADLIGHTS ON THIS VEHICLE ARE HORRIBLE, THEY DO NOT ILLUMINATE 5 FEET IN FRONT OF THE HOOD. THIS POSES A SEVERE DANGER WHEN DRIVING AT NIGHT. APPARENTLY CADILLAC IS NOT ISSUING A RECALL EVEN THOUGH THERE ARE LOTS OF COMPLAINTS AND IS A KNOWN PROBLEM. I BELIEVE THERE IS ALSO A CLASS ACTION LAW SU...

MY 2014 CADILLAC CUE SCREEN HAS DEVELOPED SPIDER WEB CRACKS WHICH PREVENT ME FROM SEEING THROUGH THE SCREEN. THIS HAS BECOME A SAFETY ISSUE BECAUSE I AM UNABLE TO VIEW THE BACKUP CAMERAS. THIS IS A KNOWN ISSUE WITH CADILLAC WITH NUMEROUS COMPLAINTS. I HAVE ONLY 35,000 MILES ON MY CAR. ONE DAY AF...

Mileage: 35,000

HEADLIGNTS ARE SO DIM ON MY VEHICLE, WHICH IS DANGEROUS WHEN DRIVING AT NIGHT. I HAVE TO USE MY BRIGHT LIGHTS. I HAVE GONE TO THE ACTUAL CADILLAC SEWELL DEALERSHIP, THEY AGREED WITH ME THAT THE LIGHTS ON BOTH HEADLIGHTS ARE WAY TOO DIM. I ASKED THEM TO PLACE A BRIGHTER LIGHTBULB, BUT THEY SAID TH...

Mileage: 50,000

HEADLIGNTS ARE SO DIM ON MY VEHICLE, WHICH IS DANGEROUS WHEN DRIVING AT NIGHT. I HAVE TO USE MY BRIGHT LIGHTS. I HAVE GONE TO THE ACTUAL CADILLAC SEWELL DEALERSHIP, THEY AGREED WITH ME THAT THE LIGHTS ON BOTH HEADLIGHTS ARE WAY TOO DIM. I ASKED THEM TO PLACE A BRIGHTER LIGHTBULB, BUT THEY SAID TH...

Mileage: 50,000

WHILE DRIVING THROUGH THE NEIGHBORHOOD AT NIGHT, THE CAR HAS A FEATURE TO SWITCH BETWEEN HIGH BEAM HEADLIGHTS AND LOW BEAM HEADLIGHTS. THE FEATURE WORKS FINE, HOWEVER, THE DIFFERENCE BETWEEN THE HIGH BEAM LIGHT AND THE LOW BEAM LIGHT IS EXTREMELY DRAMATIC AND THIS MAKES IT ALMOST IMPOSSIBLE FOR A PE...

Mileage: 38,700

ON MAY 12, 2018, WE WERE DRIVING WEST ON MARYLAND INTERSTATE 68 THROUGH THE MOUNTAINS. WE WERE DRIVING DOWNWARD ON ONE OF THE MANY MOUNTAINS AND I NOTICED A WOBBLE COMING FROM THE FRONT PASSENGER WHEEL. I BEGAN TO WORRY AND SLOWED DOWN FROM 70 MPH TO 50 MPH. AS I APPROACHED THE BOTTOM OF THE MOUN...

Mileage: 60,000

ON MAY 12, 2018, WE WERE DRIVING WEST ON MARYLAND INTERSTATE 68 THROUGH THE MOUNTAINS. WE WERE DRIVING DOWNWARD ON ONE OF THE MANY MOUNTAINS AND I NOTICED A WOBBLE COMING FROM THE FRONT PASSENGER WHEEL. I BEGAN TO WORRY AND SLOWED DOWN FROM 70 MPH TO 50 MPH. AS I APPROACHED THE BOTTOM OF THE MOUN...

Mileage: 60,000

ON MAY 12, 2018, WE WERE DRIVING WEST ON MARYLAND INTERSTATE 68 THROUGH THE MOUNTAINS. WE WERE DRIVING DOWNWARD ON ONE OF THE MANY MOUNTAINS AND I NOTICED A WOBBLE COMING FROM THE FRONT PASSENGER WHEEL. I BEGAN TO WORRY AND SLOWED DOWN FROM 70 MPH TO 50 MPH. AS I APPROACHED THE BOTTOM OF THE MOUN...

Mileage: 60,000

WHEN DRIVING, THE LOW BEAM HEADLIGHTS ARE EXTREMELY DIM, ESPECIALLY AT NIGHT . IT IS VERY DIFFICULT TO EVEN TELL IF THEY ARE ON. HIGH BEAMS ARE FINE. DRIVING AT NIGHT HAS BECOME VERY DANGEROUS DUE TO LOW VISIBILITY FROM DIM LIGHTS. THIS HAS BEEN GETTING PROGRESSIVELY WORSE OVER THE PAST ~ 6 MO...

VEHICLE DRIVING HEADLIGHTS PROVIDE EXTREMELY LOW LEVEL OF ROAD ILLUMINATION WHICH IS EXTREMELY DANGEROUS SUCH THAT IT IS NECESSARY TO SWITCH TO HIGH BEAM IN ORDER TO ILLUMINATE THE ROAD SUFFICIENTLY TO DRIVE SAFELY! CADILLAC DEALERSHIP STATES THAT THE LIGHTING LEVEL IS ACCEPTABLE. AS YOU KNOW, DRI...

LOW BEAM HEADLIGHTS BECAME VERY DIM WHILE DRIVING 5 HOUR BACK FROM NORTH FLORIDA. I COULD NOT SEE THE ROAD UNLESS I TURNED ON THE HIGH BEAMS.THE HEADLIGHTS WERE VERY DIM MAKING IT UNSAFE TO DRIVE AT NIGHT. I TOOK THE CAR TO THE DEALER AND WAS ADVISED IT WOULD CAST $1,600.00 TO REPLACE TWO LOW BEAM L...

Mileage: 65,000

HEADLIGHTS, LOW BEAM LIGHTS DO NOT PUT ENOUGH LIGHT OUT TO SEE THE ROAD,IMPOSSIBLE TO DRIVE AT NIGHT IF IT'S RAINING. I'VE PUT NEW BULB'S IN AND STILL HAS NOT HELP.

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE EXTREMELY DIM, WHICH MADE THE VEHICLE DIFFICULT TO DRIVE AT NIGHT. THE CONTACT CHANGED THE HEADLIGHT BULBS, BUT THAT DID NOT REPAIR THE FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CON...

Mileage: 75,000

LOW BEAM LIGHTS DIM. THEY ARE SO DIM IT IS HARD TO SEE WHEN DRIVING AT NIGHT USING THE LOW BEAMS

Mileage: 59,000

I BOUGHT THE 2014 CADILLAC SRX LAST WEEK ON FEBRUARY 15, 2017 AND WHEN LEAVING THE DEALERSHIP I NOTICED THE HEADLIGHTS WERE VERY DIM. I TOOK IT BACK AND HAD THE BULBS REPLACED BUT IT DID NOT FIX THE PROBLEM. I HAVE SINCE LOOKED IT UP AND SEE SO MANY OTHER CADILLAC SRX OWNERS WITH THE SAME COMPLAINT....

Mileage: 47,000

DIM LIGHTS ARE TO DIM. CANT SEE WITH THEM. CANT DRIVE AT NIGHT BECAUSE THEY ARE TO DIM.

VEHICLE JERKS FORWARD EVERY TIME I ACCELERATE FROM A STOP OR VERY SLOW MOVING.

Mileage: 59,000

THE EXTERIOR LIGHTS ARE SO DIM AT NIGHT THAT I CANNOT SEE AT NIGHT. I HAVE HAD THE BULBS REPLACED BUT IT DOESN'T HELP AT ALL. I HAVE TO DRIVE WITH MY HIGH BEAMS ON WHICH ALSO ISN'T SAFE.

Mileage: 120,000

I HAVE A 2014 CADILLAC SRX. WHILE DRIVING AT NIGHT THE LOW BEAMS DO NOT PRODUCE A LOT OF LIGHT. IT'S ALMOST LIKE DRIVING WITH NO LIGHTS ON. I HAD THE BULBS REPLACED YESTERDAY THINKING IT WOULD SOLVE THE PROBLEM BUT IT DIDN'T.

Mileage: 48,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM EXTERIOR HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE OCCURRED WITHOUT WARNING. AUTONATION CADILLAC WEST PALM BEACH (2101 45TH ST, WEST PALM BEACH, FL) WAS CONTACTED AND RECOMMENDED THAT THE LOW BEAM HEAD LAMP ASSEMBLY NE...

Mileage: 56,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. ON SEVERAL OCCASIONS, WHILE DRIVING AT UNDISCLOSED SPEEDS, THE AUTOMATIC TRANSMISSION WAS DOWNSHIFTED AND THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT ALSO STATED THAT THERE WAS A HESITATION OCCASIONALLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHIC...

Mileage: 120,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. ON SEVERAL OCCASIONS, WHILE DRIVING AT UNDISCLOSED SPEEDS, THE AUTOMATIC TRANSMISSION WAS DOWNSHIFTED AND THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT ALSO STATED THAT THERE WAS A HESITATION OCCASIONALLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHIC...

Mileage: 120,000

LOW BEAM HEADLIGHTS ARE SO DIM, THAT I HAVE TO RUN WITH HIGH BEAMS ONLY AT NIGHT. THEY ARE NOT BURNT OUT, BUT ARE JUST VERY DIM. CADILLAC ADMITS IT'S A MAJOR PROBLEM REPORTED BY MOST SRX OWNERS. THE DEALER WANTS OVER $1800 TO REPLACE THE LIGHTS. OF COURSE THIS IS UNSAFE FOR THE DRIVER AND THOSE...

Mileage: 61,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT SHE WAS UNABLE TO SEE THE ROAD WHEN THE HEADLIGHTS WERE ILLUMINATED. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS IN ORDER TO SEE THE ROAD AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE W...

Mileage: 67,000

SHORTLY ARRIVING BEING MOVED TO TEXAS BY THE ARMY, I NOTICED A HAIRLINE CRACK IN THE TOP LEFT CORNER OF MY CUE NAVIGATION SYSTEM. AFTER A FEW DAYS THE CRACK SPREAD AND BEGAN AFFECTING THE TOUCH SCREEN. INITIALLY A SMALL SECTION AT THE BOTTOM OF THE SCREEN STOPPED RESPONDING TO TOUCH. THUS MAKING IT ...

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING UNKNOWN SPEEDS, THE LOW BEAM HEADLIGHTS DIMMED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO TEST THE ALTERNATOR AND/OR BATTERY. THE CONTACT REPLACED THE HALOGEN BULBS. THE CONTACT CALLED A LOCAL DEALER (BILLY NAVARRE CHE...

Mileage: 67,430

THE CUE SYSTEM STOPPED WORKING. THIS IS THE TOUCH SCREEN ON THE DASH THAT CONTROLS THE HEATING,AIR CONDITIONING, RADIO, NAVIGATION AND OTHERS. CALLED GM ASKED IF THEY WOULD PAY FOR THE REPLACEMENT AND THE ANSWER WAS NO. THEY WENT ON TO SAY THEY WERE SORRY FOR THE INCONVENIENCE JUST TAKE IT TO ...

Mileage: 66,510

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING 50 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THE FAILURE OCCURRED INDEPENDENTLY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED...

Mileage: 43,000

WHEN I'M PARKING I GET MESSAGE TELLING ME IT IS NOT IN PARK, ALTHOUGH I PUT IT IN PARK. I HAVE TO DO IT TWO OR THREE TIMES FOR IT TO GET RIGHT. I PUT IT IN PARK AND IT TELLS ME ITS NOT IN PARK.

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS WERE TOO DIM ESPECIALLY AT NIGHT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LAFFEN AUTOMOTIVE, 995 W. COLUMBIA AVENUE, BATTLE CREEK, MI 49015) AND ADVISED THE CONTACT NOT TO MAKE ANY CHANGES TO THE VEHICLE DUE TO THE W...

Mileage: 15,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS WERE TOO DIM ESPECIALLY AT NIGHT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LAFFEN AUTOMOTIVE, 995 W. COLUMBIA AVENUE, BATTLE CREEK, MI 49015) AND ADVISED THE CONTACT NOT TO MAKE ANY CHANGES TO THE VEHICLE DUE TO THE W...

Mileage: 15,000

BAD GASKETS ON THE HEADLIGHTS AND OVER TIME THEY LEAK AND THE HEADLIGHTS BECOME DULL.

Mileage: 65,000

IT WAS A 93 DEGREE TEMPERATURE DAY AND THE CUE SYSTEM INTERNALLY CRACKED WHILE PARKED OUTSIDE MY WORK OFFICE AND DELAMINATED CAUSING ME TO BE UNABLE TO USE TEMPERATURE CONTROLS OR DEFROST TEMPERATURES AT TIMES. IT ONLY OCCASIONALLY WORKS BUT VERY RARELY

Mileage: 53,000

IT WAS A 93 DEGREE TEMPERATURE DAY AND THE CUE SYSTEM INTERNALLY CRACKED WHILE PARKED OUTSIDE MY WORK OFFICE AND DELAMINATED CAUSING ME TO BE UNABLE TO USE TEMPERATURE CONTROLS OR DEFROST TEMPERATURES AT TIMES. IT ONLY OCCASIONALLY WORKS BUT VERY RARELY

Mileage: 53,000

TL* THE CONTACT LEASED A 2014 CADILLAC SRX. THE CONTACT WAS CONCERNED THAT THERE WAS A DESIGN FLAW IN THE SHIFTING LINKAGE OF THE VEHICLE, WHICH COULD CAUSE THE VEHICLE TO IDLE BETWEEN THE PARK AND REVERSE GEARS. THE CONTACT STATED THAT THE VEHICLE COULD ALSO INADVERTENTLY SHIFT BETWEEN PARK AND REV...

Mileage: 9,000

CAR JERKS EXCESSIVELY WHILE IN DRIVE AT LOW SPEEDS. TRANSMISSION CUTS OUT OR DECELERATE, FOLLOWED BY A RAPID ACCELERATION, LEADING TO JERKING AND BUCKING. CREATES THE RISK OF NOT BEING ABLE TO ACCELERATE WHEN PULLING OUT INTO TRAFFIC, A CRASH HAZARD. THE 2013 SRX HAD PROBLEMS THAT SOUND LIKE THIS...

Mileage: 40,000

CADILLAC CUE NOT RESPONDING TO TOUCH AND ALSO GOING BLACK

Mileage: 52,000

THIS CAR HAS A HUGE LAG IN ACCELERATION WHEN ENTERING TRAFFIC AND ALSO WHEN THE TRANSMISSION ENGINE BRAKING EFFECT RELEASES WHEN SLOWING IN TRAFFIC. WHEN I SLOW DOWN BETWEEN 9-14 MPH, IT'S AS THOUGH I HAVE HIT A SPEED BUMP. THE CAR JERKS BACK AND THEN FORWARD, LIKE ITS BUCKING. IT'S SO SCARY. WH...

Mileage: 101,500

LOW BEAM HEADLIGHTS ARE SO DIM THAT THEY ARE AN ACCIDENT IN WAITING. THEY DO NOT PROJECT FAR ENOUGH TO AVOID "OVER DRIVING" THEM. DEALER SAYS THEY ARE ADJUSTED TO SPEC. PEDESTRIANS ARE AT RISK AS IS THE RISK OF HITTING WILDLIFE. IN AMBIENT LIGHT, CANNOT TELL THE LIGHTS ARE EVEN ON! HAVE INSTALLED BR...

THE LOW BEAMS ON OUR SRX ARE UNSAFE. WENT TO OUR DEALER AND WAS ADVISED THERE IS NO GM FIX AVAILABLE TO OUR CAR EXCEPT TO BUY BULBS FROM AFTER MARKET SOURCE AND THEY DID NOT RECOMMEND THAT SOLUTION. THE HEAD LIGHTS ON OUR CAR ARE UNSAFE. NOT ENOUGH LIGHT ON ROAD TO DRIVE SAFELY. THIS IS PARTICULARLY...

Mileage: 29,303

INFORMATION CENTER CADILLAC CUE DOES NOT OPERATE. BROUGHT TO DEALER ON 11/17/2016 AND WAS TOLD 30 DAYS TO SEVERAL MONTHS ON BACK ORDER. TODAY IS 12/16/2016 CALLED DEALER NO ESTIMATED COMPLETION TIME. CALLED CADILLAC SAME ANSWER. THE CADILLAC CUE CONTROLS A/C, HEAT, RADIO AND ALL THE ACCESSORIES. DOE...

Mileage: 12,500

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE JERKED EXCESSIVELY WHEN APPROACHING A STOP OR WHILE BEING PARKED. THE VEHICLE ALSO JERKED WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED OR REPLICATED. THE MANU...

Mileage: 40,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE JERKED EXCESSIVELY WHEN APPROACHING A STOP OR WHILE BEING PARKED. THE VEHICLE ALSO JERKED WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED OR REPLICATED. THE MANU...

Mileage: 40,000

EXTREMELY DIM LOW BEAM HEADLIGHTS. TOOK VEHICLE TO DEALER, THEY CONSULTED WITH GM. GM REPORTED THEY RECOMMENDED CHANGING THE LOW BEAMS, BUT IT MIGHT NOT CORRECT THE PROGRAM. HEADLIGHTS WERE REPLACE, DID NOT IMPROVE SITUATION. ATTEMPTED REPAIR AMOUNTED TO $255.00

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED AND DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V212000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MI...

Mileage: 19,500

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING 65 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT VEERED OFF THE ROAD IN BOTH DIRECTIONS AND CRASHED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE I...

Mileage: 32,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER,...

Mileage: 28,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER,...

Mileage: 28,000

STABILITY SYSTEM ENGAGED IS HAPPENING INTERMITTENTLY AND MORE FREQUENTLY EVEN IN SITUATIONS WHERE IT IS CLEARLY UNNEEDED - DRY, STRAIGHT ROAD WITH NO ACCELERATION OR DECELERATION. DEALER COULD NOT DIAGNOSIS EVEN WITH ROAD TEST. GM HOTLINE SENT ME BACK TO THE DEALER. SYSTEM ENGAGES RANDOMLY FOR A ...

Mileage: 106,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE TRAVELING AT VARIOUS SPEEDS AND ATTEMPTING TO COME TO A STOP, THE BRAKES WERE APPLIED BUT THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE CONTACT FELT A SLIGHT JERKING MOTION. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT W...

Mileage: 38,000

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE TRAVELING AT VARIOUS SPEEDS AND ATTEMPTING TO COME TO A STOP, THE BRAKES WERE APPLIED BUT THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE CONTACT FELT A SLIGHT JERKING MOTION. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT W...

Mileage: 38,000

SOMETIMES WHILE ACCELERATING OUR 2014 CADILLAC SRX WILL FEEL TO STUDDER OR SKIP IN ECO MODE OR NOT. SOMETIMES WHILE AT A SLOW SPEED, 10 MPH, THE VEHICLE WILL HARD SHIFT WHILE ACCELERATING OR DECELERATING IN ECO AND NOT. SOMETIMES WHILE SLOWING THROUGH ABOUT 25 MPH THE VEHICLE WILL SURGE FORWARD VE...

Mileage: 29,692

I WAS IN A SEVERE CRASH AND SUFFERED A SEVERE CONCUSSION. MY RIBBON FLEW OFF MY HEAD WHEN I CAME TO, I DID LOSE CONSCIOUSNESS AND WOKE UP TO ON STAR TELLING ME MY VEHICLE WAS IN A CRASH. I HAVE SEVERE PAIN IN MY NECK SHOULDER, ABRASIONS TO THE LEFT SIDE OF MY BODY AND BRUISING. THE VEHICLE IS TOTALE...

Mileage: 13,500

REAR WIPER SPUN 360 DEGREES AND WONT RESET TO PROPER ALIGNMENT. *TR

Mileage: 2,650

WHILE MAKING A 3 HOUR NON STOP DRIVE WITH THE DRIVER SEAT HEATER ON HIGH I RECEIVED SEVERE BURNS ON MY RIGHT THIGH. IT BLISTERED IN 2 OF THE 4 PLACES THAT THE SKIN WAS BURNED. *TR

Mileage: 7,200

TL*THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT LESS THAN 5 MPH AND ATTEMPTING TO PARK, THERE WAS SMOKE AND MASSIVE FLAMES ERUPTING FROM UNDERNEATH THE PASSENGER'S SIDE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT ...

Mileage: 18,200

TL*THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT LESS THAN 5 MPH AND ATTEMPTING TO PARK, THERE WAS SMOKE AND MASSIVE FLAMES ERUPTING FROM UNDERNEATH THE PASSENGER'S SIDE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT ...

Mileage: 18,200

DRIVING IN LIGHT SNOW/ICE AND EXTREME COLD (APPROXIMATELY 15 DEG F) CONDITIONS, WIPERS CONTINUALLY CLOGGED WITH ICE. WHILE THIS MAY APPEAR TO BE AN EXPECTED RESULT, THE DESIGN OF THE WIPER LOCATION BELOW THE POINT ON THE WINDSHIELD WHERE THE FRONT WINDOW DEFROSTER HITS THE WINDOW MAY HAVE EXACERBAT...

Mileage: 7,700

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A CEMENT POST AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE FRONT PASSENGER BOTH SUSTAINED CHEST INJURIES...

Mileage: 4,999

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A CEMENT POST AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE FRONT PASSENGER BOTH SUSTAINED CHEST INJURIES...

Mileage: 4,999

HAVING PROBLEMS BRAKING. PADDLE SOFT HAVING PROBLEMS STOPPING. *TR

I AM ONLY GUESSING THE YEAR BECAUSE IT IS NOT MY VEHICLE. I WANT TO ALERT THE NHTSB TO WHAT I CONSIDER A SAFETY DEFECT IN THIS VEHICLE. THE REAR BRAKE LIGHTS ARE EXCESSIVELY BRIGHT TO THE POINT OF AFFECTING THE VISION OF SOMEONE FOLLOWING THIS VEHICLE. LAST NIGHT I WAS FOLLOWING ONE OF THESE IN A LI...

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LIGHTS WERE VERY DIM MAKING AND CAUSING THE CONTACT DIFFICULTY IN SEEING PAST 50 FEET IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE...

Mileage: 200

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LIGHTS WERE VERY DIM MAKING AND CAUSING THE CONTACT DIFFICULTY IN SEEING PAST 50 FEET IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE...

Mileage: 200

INCIDENT OCCURRED WHILE CONTACT (C) WAS BACKING SRX DOWN THE APPROX 40 DEGREE UPSLOPE 100' LONG DRIVEWAY CURVED AT BOTTOM. SURFACES WERE DRY & IT WAS SUNNY. C PURCHASED SRX NEW (NAVIGATION, DRIVER AWARENESS & DRIVER ASSIST) IN LATE 12/13. C &/OR SPOUSE HAVE BACKED SRX DOWN DRIVEWAY WITHOUT INCIDENT ...

Mileage: 1,200

INCIDENT OCCURRED WHILE CONTACT (C) WAS BACKING SRX DOWN THE APPROX 40 DEGREE UPSLOPE 100' LONG DRIVEWAY CURVED AT BOTTOM. SURFACES WERE DRY & IT WAS SUNNY. C PURCHASED SRX NEW (NAVIGATION, DRIVER AWARENESS & DRIVER ASSIST) IN LATE 12/13. C &/OR SPOUSE HAVE BACKED SRX DOWN DRIVEWAY WITHOUT INCIDENT ...

Mileage: 1,200