2015 CADILLAC SRX Problems & Recalls

The trunk which operates by key fob only is no longer remaining open as it should. Instead the trunk will immediately upon opening begin to lower as very quickly. Once the automatic lowering hits the half way point, it will quickly close shut. This a liftgate issue/failure that has great potential t...

My headlights have deteriorated to the point that the vehicle can’t be driven at night. GM/Cadillac acknowledged this as a problem with this particular model. I sent an email to the Cadillac CEO, Rory Harvey. I received a call from an executive assistant stating that this issue was addressed prior...

The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dull. The contact cleaned the lens, but there was no improvement, and the driver was unable to see the roadway properly while driving at night. The contact had to drive with the high beams activated. Additionally, the ...

Mileage: 85,000

The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dull. The contact cleaned the lens, but there was no improvement, and the driver was unable to see the roadway properly while driving at night. The contact had to drive with the high beams activated. Additionally, the ...

Mileage: 85,000

Nothing has happened yet, however, we just bought this vehicle and the Stabilitrack light came on 2 days after we bought it. We took it to a mechanic and it coded C056D, brake module hardware fault. He said that "the Cadillac must go to the dealership, 2010-2016 SRX's have brake control module pro...

problems with low beam headlights, which often resulted in dimness, fogging, or premature burnout due to faulty weather seals that allowed moisture into the headlight housings I’ve owned more than 5 cadillac srx different models from 2010-2016 and they all have this problem. I can’t see anythin...

The contact owns a 2015 Cadillac SRX. The contact stated that while attempting to start the vehicle, the ABS module warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the ABS module needed to be replaced. The vehicle was ...

Mileage: 74,000

Elsie Fletcher MD OAG Consumer Protection Division 301 386 6210 Regarding notice received dated 5/7/2025 of case closing 5/28/205: Requesting reopening of [XXX]. Please find attached requested documentation of "Ourisman" brand GM auto repair facilities "Chevrolet of Bowie" and "Chevrolet of Marlow H...

Elsie Fletcher MD OAG Consumer Protection Division 301 386 6210 Regarding notice received dated 5/7/2025 of case closing 5/28/205: Requesting reopening of [XXX]. Please find attached requested documentation of "Ourisman" brand GM auto repair facilities "Chevrolet of Bowie" and "Chevrolet of Marlow H...

Elsie Fletcher MD OAG Consumer Protection Division 301 386 6210 Regarding notice received dated 5/7/2025 of case closing 5/28/205: Requesting reopening of [XXX]. Please find attached requested documentation of "Ourisman" brand GM auto repair facilities "Chevrolet of Bowie" and "Chevrolet of Marlow H...

2015 Cadillac SRX with 87,397 has a failed Electronic Brake Control Module (EBCM) or ABS module. It can be made available for inspection upon request. Alexander Cadillac of Oxnard refuses to repair it stating a replacement part is no longer available (it can be repaired by a specialty repair com...

2015 Cadillac SRX with 87,397 has a failed Electronic Brake Control Module (EBCM) or ABS module. It can be made available for inspection upon request. Alexander Cadillac of Oxnard refuses to repair it stating a replacement part is no longer available (it can be repaired by a specialty repair com...

2015 Cadillac SRX with 87,397 has a failed Electronic Brake Control Module (EBCM) or ABS module. It can be made available for inspection upon request. Alexander Cadillac of Oxnard refuses to repair it stating a replacement part is no longer available (it can be repaired by a specialty repair com...

My vehicle caught fire while driving it. There was no warning…no engine lights on, no smoking engine. The fire seemed to start behind the dashboard of the passenger side. Less than 5 minutes and the car was completely engulfed in flames. My insurance company said there was too much damage to tell ...

The contact owns a 2015 Cadillac SRX. The contact stated while driving at various speeds, the vehicle hesitated while responding and made an abnormal squeaking sound. The vehicle was taken to an independent mechanic, where it was diagnosed with differential failure. The contact was informed that the...

Mileage: 61,000

The CUE touchscreen display has cracked for the second time in seven years without any physical impact. This appears to be a widespread defect in Cadillac SRX models. The screen becomes unresponsive and is a major distraction while driving, impacting safety, navigation, climate control, and backup c...

Vehicle lurches from 0-20mph since purchase of vehicle from Greenbelt Caddillac. Vehicle only serviced there until no longer in business. Shifter linkage cable issue assumed. Parking brake disengages prior to switch depress. In automatic mode, when switched to manual, shifter does not highlight that...

Vehicle lurches from 0-20mph since purchase of vehicle from Greenbelt Caddillac. Vehicle only serviced there until no longer in business. Shifter linkage cable issue assumed. Parking brake disengages prior to switch depress. In automatic mode, when switched to manual, shifter does not highlight that...

Vehicle lurches from 0-20mph since purchase of vehicle from Greenbelt Caddillac. Vehicle only serviced there until no longer in business. Shifter linkage cable issue assumed. Parking brake disengages prior to switch depress. In automatic mode, when switched to manual, shifter does not highlight that...

The contact owns a 2015 Cadillac SRX. The contact stated the headlights failed to properly illuminate the roadway while driving. The vehicle was taken to an independent mechanic who replaced the headlights; however, the failure persisted. The manufacturer was not informed of the failure. The failure...

Mileage: 153,199

The headlights are a safety hazzard. The dealership that I purchased the car from, did not inform me of the extremely low headlights. They insist it passes PA guidelines. But they are in fact too low to drive safely at night. It's as if there are no headlights on at all. I found out there WAS a re...

Lights became so dim it was impossible to see at night. I replaced the bulbs multiple times with no remedy. I also had the outer shell cleaned which still did not help. I had to finally have the whole assembly replaced.

Lights became so dim it was impossible to see at night. I replaced the bulbs multiple times with no remedy. I also had the outer shell cleaned which still did not help. I had to finally have the whole assembly replaced.

The contact owns a 2015 Cadillac SRX. The contact was informed by a neighbor that the driver's side headlight was dim. The contact stated that while driving at undisclosed speeds, the headlights failed to provide adequate lighting. The contact drove the vehicle with the high-beam headlights. There w...

Mileage: 32,000

Head lights are very dim at night and can only see about 5 feet in front of me when driving at night

Vehicle Safety Complaint – 2015 Cadillac SRX VIN: [XXX] Mileage: 75,000 miles Location: Flint MI I am experiencing multiple issues with my 2015 Cadillac SRX that pose serious safety concerns. EVAP Solenoid and Throttle Failure: The EVAP solenoid and throttle are not functioning properly, leading t...

Vehicle Safety Complaint – 2015 Cadillac SRX VIN: [XXX] Mileage: 75,000 miles Location: Flint MI I am experiencing multiple issues with my 2015 Cadillac SRX that pose serious safety concerns. EVAP Solenoid and Throttle Failure: The EVAP solenoid and throttle are not functioning properly, leading t...

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights were extremely dim, limiting the visibility of the roadway. The contact was concerned that the failure might cause a crash. There was no warning light illuminated. The vehicle was taken to a local de...

Mileage: 54,000

This vehicle has had an intermittent (for a few years) issue with all of the warning lights (ABS,Stabilitrak,Parking Brake,Steering) coming on when starting. If you tried to drive it, you would have no power steering causing the vehicle difficult to handle. This would not happen every time it was ...

This vehicle has had an intermittent (for a few years) issue with all of the warning lights (ABS,Stabilitrak,Parking Brake,Steering) coming on when starting. If you tried to drive it, you would have no power steering causing the vehicle difficult to handle. This would not happen every time it was ...

This vehicle has had an intermittent (for a few years) issue with all of the warning lights (ABS,Stabilitrak,Parking Brake,Steering) coming on when starting. If you tried to drive it, you would have no power steering causing the vehicle difficult to handle. This would not happen every time it was ...

The headlights are failing despite replacing the bulbs. The vehicle can not be driven at night. The bulbs were replaced by a mechanics shop. There has been no warning light or error messages on the dashboard.

The contact owns a 2015 Cadillac SRX. The contact stated that while operating the vehicle at night, the front headlights were extremely dim, causing a visibility hazard for the driver. The cause of the failure was not yet determined. The contact stated that the front headlamp assemblies were previou...

Mileage: 99,700

On Monday, August 5, 2024 when I started the vehicle and began driving to work I noticed upon startup the engine was clearly noticeably louder. It also made a strange bogging downshift type noise when idling. Upon driving, the noise seemed to go in and out but once reaching approximately 40mph the n...

On Monday, August 5, 2024 when I started the vehicle and began driving to work I noticed upon startup the engine was clearly noticeably louder. It also made a strange bogging downshift type noise when idling. Upon driving, the noise seemed to go in and out but once reaching approximately 40mph the n...

On Monday, August 5, 2024 when I started the vehicle and began driving to work I noticed upon startup the engine was clearly noticeably louder. It also made a strange bogging downshift type noise when idling. Upon driving, the noise seemed to go in and out but once reaching approximately 40mph the n...

2015 Cadillac SRX is unsafe to drive while using its low beams after dark, and after having its High and Low Beam bulbs replaced. I purchased this car used in March 2024 for my wife. She only occasionally drives but never at night. In April I drove it when nearly dark and thought the low beams wer...

The contact owned a 2015 Cadillac SRX. The contact stated that while driving approximately 30-40 MPH, the vehicle made an abnormal humming sound. The vehicle was taken to an independent mechanic, who determined that the abnormal sound was caused by the rear brakes. The contact was informed that the ...

The SRX models have been documented as having a defect with the headlights. Cadillac failed to notify all owners about a reimbursement program for a brief time in 2020. I own a low miles, garage housed SRX that is a danger to drive at night. I do not mind fixing my vehicles when there is a proble...

I purchased my 2015 Cadillac SRX a year ago from a private car dealer and of course he never told me about the headlight issue. I purchased two different types of bulbs and paid to have them installed and there are not bright enough Just like other people with the same problem I can't see at night a...

The intensity of headlights on this vehicle is dangerously low. When searching for a solution on light, I found that this particular problem was the subject of class-action lawsuit. I am the original owner of this vehicle. I was not informed or part of this lawsuit. Now I am told that it will co...

My headlights are so dim it looks like I don’t have headlights until I do bright lights. I literally have to drive with bright lights all the time at night. Found this out on [XXX] while trying to get home from Land O Lakes, FL. I don’t do much night driving but at [XXX] I should be able to see....

HEADLIGHTS!!! The headlights are so dim that other drivers flash me, honk at me or yell at me to turn my lights on when driving at night. When driving at night It is the same as driving without my headlights on. I have to use the high beams to drive at night. I changed the fuses, changed 1 of the bu...

HEADLIGHTS!!! The headlights are so dim that other drivers flash me, honk at me or yell at me to turn my lights on when driving at night. When driving at night It is the same as driving without my headlights on. I have to use the high beams to drive at night. I changed the fuses, changed 1 of the bu...

HEADLIGHTS!!! The headlights are so dim that other drivers flash me, honk at me or yell at me to turn my lights on when driving at night. When driving at night It is the same as driving without my headlights on. I have to use the high beams to drive at night. I changed the fuses, changed 1 of the bu...

GM Class Action says Cadillac SRX Headlight failure merits recall. No recall ever received. A lack of adequate illumination. GM, Mastria GMC Cadillac Inc. and 3rd party failed to disclose the defect. Leaving me the owner to pay for the entire cost for replacement headlights.

The contact owns a 2015 Cadillac SRX. The contact stated while driving at an undisclosed speed at night, the headlights were dim. The vehicle was taken to an independent mechanic, who replaced both headlight bulbs; however, the failure recurred. The contact related the failure to the headlight weath...

Mileage: 60,000

Faulty sky light drainage design directs water directly into the rear under deck compartment where the company located electric lift gate equipment the water shorts out the entire electric system. The total loss of power occurring at highway speed could be deadly.

The low beam lights are so dim you can not see 5 feet in front of you. It’s a danger to me on the road with the low beams on and to other drivers if I have my high beams on.

My ABS break module light stayes on - Cadillac stop making the part for the 2015 SRX. This is a safety concern and also reduce the trade in value.

My ABS break module light stayes on - Cadillac stop making the part for the 2015 SRX. This is a safety concern and also reduce the trade in value.

I am writing to express my serious concerns regarding a critical safety defect in my 2015 Cadillac SRX. The low beam headlights are dangerously dim, rendering night driving extremely hazardous. Despite GM's awareness of this defect, as evidenced by technical service bulletins and customer satisfact...

ABS CONTROL MODULE FAILED CAUSING THE ABS LIGHT AND BRAKE WARNING. MODULE MUST BE REPLACED FOR THE ABS SYSTEM TO WORK PROPERLY AT A COST OF $1,600

The headlights are ineffective. It is like driving without headlights at night. Had bulbs replaced but did not improve lighting. Moisture on inside of windshield. On cold evenings the inside of the windshield is frozen. March 21, 2024 the tailgate will not open. It appears this is a common compl...

The headlights are ineffective. It is like driving without headlights at night. Had bulbs replaced but did not improve lighting. Moisture on inside of windshield. On cold evenings the inside of the windshield is frozen. March 21, 2024 the tailgate will not open. It appears this is a common compl...

The headlights are ineffective. It is like driving without headlights at night. Had bulbs replaced but did not improve lighting. Moisture on inside of windshield. On cold evenings the inside of the windshield is frozen. March 21, 2024 the tailgate will not open. It appears this is a common compl...

There is a known safety issue with the factory headlights as they are far too deem at night. Unsafe to drive. I had to pay money out of my pocket to replace the headlights as Cadillac no longer replaces them. There should be a permanent recall and coverage for this. Please investigate this issue as ...

There is a known safety issue with the factory headlights as they are far too deem at night. Unsafe to drive. I had to pay money out of my pocket to replace the headlights as Cadillac no longer replaces them. There should be a permanent recall and coverage for this. Please investigate this issue as ...

Low beam headlamps very dim. Bulb is on but no projection. Low visibility at night or in rain.

My 2015 Cadillac SRX4 developed an issue with the Electronic Brake Control Module which produced the following dash light warnings, park brake, stabili track and power steering alert. I took it to Thompson Pontiac Cadillac in Springfield Mo. I was notified that the ECBM module was discontinued and t...

My 2015 Cadillac SRX4 developed an issue with the Electronic Brake Control Module which produced the following dash light warnings, park brake, stabili track and power steering alert. I took it to Thompson Pontiac Cadillac in Springfield Mo. I was notified that the ECBM module was discontinued and t...

Head light brightness detiorates over time to the point that entire assembly must be replaced for $2000 or more Common problem with cadillac suv for several years.

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at slow speeds during the night, the headlights were dark and failed to provide adequate lighting to safely drive. The driver utilized the high-beam headlights, but there was still inadequate lighting. There were no warning ...

Mileage: 50,000

low bean lights are very dim, visibility is very difficult cannot drive at night low bean light is very dim cannot see the road. high bean draws attention from other drivers blinding them. please advise on a remedy for this safety hazard

The headlamps were replaced in 2020 (vehicle recall), and I was reimbursed for the replacement. The headlamps are now, AGAIN, dim and ineffective at night.

The headlamps were replaced in 2020 (vehicle recall), and I was reimbursed for the replacement. The headlamps are now, AGAIN, dim and ineffective at night.

The headlamps were replaced in 2020 (vehicle recall), and I was reimbursed for the replacement. The headlamps are now, AGAIN, dim and ineffective at night.

Headlights full of condensation, dirty foggy lense, not enough illumination. Bulbs burning out and have become so dim you can't drive at night and not at all in the rain. Very dangerous. November 24, 2023. Purchased car used in October 2023, and did not drive other than during day light. Took car on...

The forward section of the sunroof exploded into thousands of pieces and fell into the driver and passenger sides of the front seats. This happened while my wife was driving down a rural highway, no other cars or equipment or buildings were near the vehicle when this occurred, open fields on both si...

I almost drove off the road one night because my headlights were so dim on my 2015 Cadillac SRX are so dim at night you can't see anything properly. I had to put on my high beams to even see. I purchased this vehicle used and missed the short period they would replace them. Cadillac has refused ...

The low beam head lights have become so dim I Cant see to drive at night. The safety of others are at risk. The item is available for inspection, the dealer's are aware this is a problem on certain years The failure was gradually occuring progressively worse. No warning lamps or codes were evident.

The contact owns a 2015 Cadillac SRX. The contact stated that moisture had leaked into the headlight module on the driver’s and passenger’s side. Due to the failure, the headlights were very dim while in use. There was no warning light illuminated. The contact had taken the vehicle to an indepen...

Mileage: 50,000

Just bought this vehicle and it is undrivable at night due to the dim low beam headlights. This seams to be a problem with these vehicles from 2010 to 2016. I called GM customer service and was given a number for GM analytics (1-888-305-1605), the recording states that the time to be reimbursed ha...

The contact's wife owns a 2015 Cadillac SRX. The contact stated while driving at various speeds at night, the low beam headlights were significantly dimmed, which affected the visibility of the roadway. There was no warning light illuminated. The dealer and the manufacturer were not notified of the ...

Mileage: 70,000

Headlights are extremely dim. Huge safety hazard that GM should be held accountable for.

The contact owns a 2015 Cadillac SRX. The contact stated while driving 40 MPH during a rainstorm, the tires started slipping and the contact had difficulty controlling the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that excessive toe...

Mileage: 81,000

Unbeknownst to me, the 2010-2015 Cadillac SRX is prone to moisture in the headlights. We just bought a used 2015, and as night came, we went for our first evening drive, and the low beams are extremely dangerously dim. It looks like they weren’t even on. Searching the internet on how to fix the pr...

When driving at night with the headlights on dim, I can barely see the road. I have to drive with them on bright. I have heard other SRX have had the same problem. I’ve called a Cadillac dealership twice to get info about a repair…they said they would call back but have not and it’s been at le...

HEADLAMPS ARE DEFECTIVE VERY DIM AND CAN NOT DRIVE VEHICLE AT NIGHT. DEALER CONFIRMED WIDESPREAD ISSUE THAT CADILLAC HAS FAILED TO RESOLVE. DEALER STATED SOME LETTERS were SENT TO LIMITED OWNERS AND REIMBURSEMENT FOR REPLACEMENT. BUT NOT TO ALL OWNERS. SAFETY HAZARD WHEN DRIVING DURING RAIN OR EVEN...

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the infotainment screen was inoperable. The vehicle was taken to an independent mechanic, who diagnosed that the front catalytic converter ne...

Mileage: 49,089

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the infotainment screen was inoperable. The vehicle was taken to an independent mechanic, who diagnosed that the front catalytic converter ne...

Mileage: 49,089

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the infotainment screen was inoperable. The vehicle was taken to an independent mechanic, who diagnosed that the front catalytic converter ne...

Mileage: 49,089

Transmission has trouble shifting

The contact owns a 2015 Cadillac SRX. The contact stated while driving 40-45 MPH, the tachometer went down to 0. Additionally, the check engine warning light and the ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the catalytic conve...

Mileage: 100,000

The contact owns a 2015 Cadillac SRX. The contact stated while driving 40-45 MPH, the tachometer went down to 0. Additionally, the check engine warning light and the ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the catalytic conve...

Mileage: 100,000

The contact owns a 2015 Cadillac SRX. The contact stated while driving 40-45 MPH, the tachometer went down to 0. Additionally, the check engine warning light and the ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the catalytic conve...

Mileage: 100,000

BRAKE, ABS, and traction message came on at the same time. EBCM 20842710 is the part number. Been at BIG STAR CADILLAC in Houston, Texas a month with no explanation except waiting on GM for parts but the Dealership can’t tell me anything and I am ready to call the News station about this situation...

I received a recall on my Cadillac SRX for a Rear Toe Link Separation Update issue. I had the repair completed at Plaza Cadillac in Leesburg, FL. This repair was completed on 03/11/2022. I have received multiple recall notices by text message, and Official Recall Notices about this work. I feel that...

What component or system failed or malfunctioned, and is it available for inspection upon request? Air bags,crash alerts, rear view cameras,faulty emissions,multiple car part replacement failures, burning wires, low fluids,ac headlight and accessories all failing, fan running, on star error,car en...

What component or system failed or malfunctioned, and is it available for inspection upon request? Air bags,crash alerts, rear view cameras,faulty emissions,multiple car part replacement failures, burning wires, low fluids,ac headlight and accessories all failing, fan running, on star error,car en...

What component or system failed or malfunctioned, and is it available for inspection upon request? Air bags,crash alerts, rear view cameras,faulty emissions,multiple car part replacement failures, burning wires, low fluids,ac headlight and accessories all failing, fan running, on star error,car en...

The contact owns a 2015 Cadillac SRX. The contact stated while driving at night, the headlights failed to provide adequate lighting. The contact stated that the headlights were extremely dim while driving on dimly lit streets. The contact stated no warning light was illuminated. The contact had take...

Mileage: 57,000

Cannot see at night, headlights are too dim even after being replaced. After looking into it, this seems to be a major problem for everyone that owes these vehicles. I just bought this vehicle used in December 2021 and did not test drive it at night, so did not know it was an issue when purchased.

I am filing a formal complaint with Cadillac and the NTSB about the design of the 2015 Cadillac SRX sunroof drains and rear hatch. The issue is that the rear sunroof drains get clogged and water fills the rear compartment and destroys the rear hatch electronics. Further, there is no manual release o...

I am filing a formal complaint with Cadillac and the NTSB about the design of the 2015 Cadillac SRX sunroof drains and rear hatch. The issue is that the rear sunroof drains get clogged and water fills the rear compartment and destroys the rear hatch electronics. Further, there is no manual release o...

Headlamp mechanism defect. Running headlights are so dim, I can barely see the road at night. My car only has 37,000 miles on it. However, I did notice that the headlights seemed very dim the past few months and was trying to figure out if it was a setting issue (automatic/manual/etc.) or actual hea...

Headlamp mechanism defect. Running headlights were so dim, I could barely see the road at night. My car only has 65,000 miles on it and I rarely drive at night. However, I did notice that the headlights seemed very dim the past few months and was trying to figure out if it was a setting issue (au...

The contact owns a 2015 Cadillac SRX. The contact stated that soon after purchasing the vehicle, he noticed that both the front headlights were extremely dim while driving at night. There was no warning light illuminated. The contact stated that the dimly lit illumination from the headlights limited...

Mileage: 50,000

2/17/23 - Alarm went off 6AM EST; I received an Onstar Theft Alarm notification indicating theft deterrent system had been triggered. Sensor: Door/trunk/gate open. No activity around vehicle; alarm stopped on its own. No threat detected. Key fob nor internal button would open rear lift gate. 2/20/...

I bought this as a certified used vehicle. On 1/21/2023 I had a wreck and based on my vehicle, injuries, and photos I strongly believe the airbags should have deployed. I specifically bought this vehicle due to the safety and airbag components. I am reporting this incident because I would not want a...

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the front driver's and passenger’s side headlamps became very dim. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the headlamp assemblies ne...

Mileage: 40,000

The dim headlights must lose their reflective material around them as they get dimmer with age. I've replaced the headlight bulbs with stock headlight dim bulbs and there wasn't any improvement in visibility. I then replaced the bulbs with the brightest ones NAPA has and minimal improvement. I aske...

There was a defective light headlamp recall issued in year 2020 for my vehicle 2015 SRX Cadillac. This was during the COVID pandemic. The recall started around March 2020 and ended June 2020. I was affected by COVID 19 as many were and I missed that window by a couple weeks. There was a noticeable...

There was a defective light headlamp recall issued in year 2020 for my vehicle 2015 SRX Cadillac. This was during the COVID pandemic. The recall started around March 2020 and ended June 2020. I was affected by COVID 19 as many were and I missed that window by a couple weeks. There was a noticeable...

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the front driver's and passenger’s side headlamps became dim. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the headlamp assembly needed to...

Mileage: 212,000

Headlights grew dimmer and dimmer, creating a serious danger for night-time driving. The problem was confirmed by the local dealer. Both front headlight assemblies were replaced by the dealer at a cost of $2,460. The problem appeared over 2 years ago, but it gradually deteriorated, especially since ...

Suddenly, low beam headlights have become VERY dim. Both low beam headlights still work. They are both so dim you cannot see the roadway. Research revealed GM knows of this problem and has refused to issue a recall.

this is 5 vehicle that i m working on for Cadillac SRX, now become a owner one, i m work on cars more then 15 years: I haven't seen low beam headlight very less brightness almost close to parking light the deem, its impossible to see with low beam on this Cadillac SRX SUV they most recall and replac...

The contact owns a 2015 Cadillac SRX. The contact stated while driving 35 MPH at night, he was unable to properly see the roadway while using the headlights. The contact stated that he replaced the bulbs in the headlights but continued to experience the failure. The contact called the local dealer a...

Mileage: 62,000

2015 CADILLAC SRX. CONSUMER WRITES IN REGARD TO DEFECTIVE HEADLIGHTS.

The headlights on my 2015 SRX are faulty--even GM admits it. They are so dim that it is dangerous to drive at night unless I keep my high beams on at all times, which is dangerous to other drivers. Without the high beams on at night, the reduced headlight performance prevents me from seeing more t...

I have extremely dim headlights. I have to drive with my high beams on but they are dim as well. I had the dealership look at the lights and was told that the bulbs are fine but there is a known issue with the seal and water getting in and corroding the lens so the light can't pass thru. I was told ...

Dim headlamps that are non fixable by installing new lights.. headlamp assemblies in the 2016 Cadillac SRX suffer from defective seals that allow moisture to accumulate and condense, therefore damaging and dimming the headlight bulbs.

Dim headlamps that are non fixable by installing new lights.. headlamp assemblies in the 2016 Cadillac SRX suffer from defective seals that allow moisture to accumulate and condense, therefore damaging and dimming the headlight bulbs.

Dim headlamps that are non fixable by installing new lights.. headlamp assemblies in the 2016 Cadillac SRX suffer from defective seals that allow moisture to accumulate and condense, therefore damaging and dimming the headlight bulbs.

The contact owns a 2015 Cadillac SRX. The contact stated that while depressing the brake pedal, a squeaking noise was present coming from the front of the vehicle. The vehicle was taken to the local dealer who replaced the front brake pads and rotors, but the failure continued. Additionally, while d...

Mileage: 47,000

The contact owns a 2015 Cadillac SRX. The contact stated that while depressing the brake pedal, a squeaking noise was present coming from the front of the vehicle. The vehicle was taken to the local dealer who replaced the front brake pads and rotors, but the failure continued. Additionally, while d...

Mileage: 47,000

Since I purchased this car secondhand, the headlights are very dim at night, and it is unable to see in the dark, unless if I have my highbeams on which is a big safety hazard. The class action act expired by the time I purchase a vehicle, and I was unaware of this at the purchase of the vehicle. I ...

Since I purchased this car secondhand, the headlights are very dim at night, and it is unable to see in the dark, unless if I have my highbeams on which is a big safety hazard. The class action act expired by the time I purchase a vehicle, and I was unaware of this at the purchase of the vehicle. I ...

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night with the headlights activated, the illumination from the headlights were very dim causing a difficulty with seeing the roadway. The contact also stated that she was unable to view objects unless they were within 10 ...

Mileage: 42,400

The contact owns a 2015 Cadillac SRX. The contact stated while driving 30 MPH, the vehicle started to sway and was drifting, requiring her to make constant adjustments to stay in the lane. The contact stated that the rear tires had worn along the side wall and she had replaced the rear tires four ti...

Mileage: 105,000

The headlights are too dim to drive at night and with close to zero visibility, this is an extreme hazard. A Google search results in thousands of Cadillac SRX owners with the same issue and have called this car a "death trap" and have stated that they almost hit pedestrians. GM/Cadillac is not taki...

The recall on the the toe Link adjuster was replaced with a part that does not allow for adjustment of toe in or toe out. As a result, the rear tires had premature wear on the inside tread causing replacement of the tires. The dealer claims the replacement is correct and will not correct the part. T...

There is webbing, delaminated on the touchscreen. It is no longer functioning. Dealership is asking $1700 for replacement. This is something that Cadillac knew and refuses to recall/replace. I cannot afford to replace this. It’s unethical of Cadillac to do something like this. Some type of vo...

I was in an accident on 8/19/22. I was completely stopped when struck head on by a Ram Truck with a Ranch-hand bumper. The hit totaled my car, bending the frame and pushing the left front of the vehicle up against the firewall and driving my vehicle sideways. However, the airbag did not deploy. ...

Low Beam Headlights are extremely dim and do not safely light road for night time driving. Took automobile into Cadillac Dealership and requested that headlights be tested. Mechanic documented that both headlights were below standards and recommended that both headlight assemblies be replaced. Th...

2015 CADILLAC SRX. CONSUMER WRITES IN REGARD TO REAR SUSPENSION TOE LINK SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER DESIGNED A FAULTY RECALL. THE VEHICLE REQUIRED AN ALIGNMENT, BUT DUE TO THE RECALL IT COULD NOT BE PERFORMED. THE FAILURE CAUSED ABNORMAL WEAR ON THE TIRES. THE CONSUMER REF...

My vehicle screen is starting to shatter .Each day it’s shatter more and more. I hear a thump noise and then the screen shatters more and more. My vehicle has never been in a accident.

My vehicle screen is starting to shatter .Each day it’s shatter more and more. I hear a thump noise and then the screen shatters more and more. My vehicle has never been in a accident.

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night the headlights became dim and only projected a beam approximately 30-feet ahead of the vehicle. There were no warning lights illuminated. The contact stated that other motorists were flashing their headlights. The v...

Mileage: 66,974

The SRX is known to have issues with the headlight assemblies. I even received a letter from Cadillac that informed me that moisture may get into the assemblies, which causes them to fail. The moisture shorts out the assembly which greatly dims the bulb. On one particular night in Michigan, I had...

The contact owns a 2015 Cadillac SRX. The contact stated while driving 30 MPH, his wife noticed that the vehicle was jerking. The contact noticed that tread on both rear tires was worn. The vehicle was taken to the dealer and the dealer stated the vehicle was already repaired under the NHTSA Campaig...

Mileage: 70,384

Failed sunroof drains caused flooding, which further cost damage (complete loss) to the lift gate module and pump. Problem has been confirmed by the dealer service department.

Continuous Struggle with the performance of my vehicle’s headlights. I feel like I am driving blind at night unless I turn my Brights on. I have a 2015 SRX and my low headlights are really dim. My 2015 SRX HEADLIGHTS are pretty useless, I got the lens cleaned up and they are not clouded but the ...

Continuous Struggle with the performance of my vehicle’s headlights. I feel like I am driving blind at night unless I turn my Brights on. I have a 2015 SRX and my low headlights are really dim. My 2015 SRX HEADLIGHTS are pretty useless, I got the lens cleaned up and they are not clouded but the ...

The headlights are very, very dim when driving the vehicle at night. They are getting progressively worse. Before I took ownership of the vehicle, it was owned by my elderly parents, (82 and 88), both recently deceased. In the years prior to their deaths, they drove much less and hardly ever at nigh...

The headlights are very, very dim when driving the vehicle at night. They are getting progressively worse. Before I took ownership of the vehicle, it was owned by my elderly parents, (82 and 88), both recently deceased. In the years prior to their deaths, they drove much less and hardly ever at nigh...

The headlights are very, very dim when driving the vehicle at night. They are getting progressively worse. Before I took ownership of the vehicle, it was owned by my elderly parents, (82 and 88), both recently deceased. In the years prior to their deaths, they drove much less and hardly ever at nigh...

The contact owns a 2015 Cadillac SRX. The contact stated that while driving approximately 60-65 MPH, the vehicle swayed. The battery and navigation system became inoperable. The TPMS warning indicator light was illuminated. The vehicle was taken to the local dealer where it was diagnosed the battery...

Mileage: 2,900

The contact owns a 2015 Cadillac SRX. The contact stated that while driving approximately 60-65 MPH, the vehicle swayed. The battery and navigation system became inoperable. The TPMS warning indicator light was illuminated. The vehicle was taken to the local dealer where it was diagnosed the battery...

Mileage: 2,900

https://www.700r4transmissionhq.com/service-stabilitrak-cadillac-srx/ While driving to Chicago the car lost acceleration in the midst of expressway driving at the same time the StabilityTrac sensor came one, the speedometer started acting wonky. This happen going and coming from Chicago.

https://www.700r4transmissionhq.com/service-stabilitrak-cadillac-srx/ While driving to Chicago the car lost acceleration in the midst of expressway driving at the same time the StabilityTrac sensor came one, the speedometer started acting wonky. This happen going and coming from Chicago.

There have been ongoing complaints about the headlights on this car. I avoid driving my car at night due to the fact that visibility is compromised. I had a SERIOUS near miss while driving at night. I was driving on a residential street and did not see a bicyclist going the same direction. The b...

Low beam lights very dim driving at night, safety hazard. Unknown to be when I purchased this vehicle. Research uncovered issues with SRX models 2010-2016..

The contact's friend owns a 2015 Cadillac SRX. The contact stated while driving at night, he was unable to see the road clearly and had to use the high beam headlights to continue driving to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had ...

Mileage: 63,500

The liftgate on my vehicle has stopped working. After researching this online I see that Cadillac/GM was sued concerning this issue. Please look into this for me. This repair would be very costly and it is unthinkable for a car that is less than 7 years old has this kind of body failure.

The tow suspension recall was supposed to be fixed but auto gather Lori Chevrolet in commerce Georgia the first time they had vehicle for two weeks after replacing with new parts vehicle did not drive properly whatsoever so they put the old parts back on aligned and problem was better as of before t...

The tow suspension recall was supposed to be fixed but auto gather Lori Chevrolet in commerce Georgia the first time they had vehicle for two weeks after replacing with new parts vehicle did not drive properly whatsoever so they put the old parts back on aligned and problem was better as of before t...

Vehicle Headlamps (dim beams). Yes, it is available for inspection. The Cadillac SRX SUV state inspection was rejected for defective headlamps on 4-1-2022( both low beam headlights not bright enough). Prior to purchase the state inspection was conducted by the dealership (Wells Auto Group in Mckinne...

The contact owns a 2015 Cadillac SRX. The contact stated that the headlamps were no longer properly illuminating the roadway while driving, causing the contact to use the hi-beam headlamps while driving. The local dealer was contacted and stated that the headlamps needed to be replaced. The vehicle ...

Had the recall corrected at auto gallery Chevrolet in commerce Georgia in December they put new parts on and car wasn’t driving properly I returned it and they put the old parts on then it was driving better than before but It was eating the back tires off went through 2 sets of tires then took it...

Had the recall corrected at auto gallery Chevrolet in commerce Georgia in December they put new parts on and car wasn’t driving properly I returned it and they put the old parts on then it was driving better than before but It was eating the back tires off went through 2 sets of tires then took it...

Foggy headlights cannot see… reported by multiple srx owners.

Foggy headlights cannot see… reported by multiple srx owners.

Foggy headlights cannot see… reported by multiple srx owners.

The contact owns a 2015 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) and the vehicle was taken to the local dealer where the recall repair was completed. The contact stated the next day, the stability traction control warning light and the ABS warn...

Mileage: 49,000

The headlights are so dim I can't see at night without putting my bright lights on. The dealership is aware of the problem, they say there was a rebate given not a recall. I was told it would still cost me over $600 in addition to the $1600 the manufacturer was giving as a rebate. The problem with t...

Headlights problems with this 2015 Cadillac SRX that only has 56k miles. I had just bought this car and on the way home from the dealership I had to use my high beams to see anything on my hour trip. The low beam lights are so low you can not even tell that they are on at all. How did this pass insp...

The headlights are so dim that they are a hazard unless i drive with my high beams on. the other night someone was walking at night and I was unable to see them until I was very close tot hem. My husband remarks how he can barely see at night, We have changed out the headlights and it made no differ...

Headlights low beams are dim. Causing dangerously restrictive visibility when driving at night. A google search indicates that this problem is widespread and very common. I first noticed this about six months ago.

The headlights incur condensation inside the headlight body, which makes the light from the headlights very dim. At night, this creates a very serious safety concern. 1. Other cars are not able to see you at night. 2. The driver is unable to see the road or other objects at night. There app...

The low beam headlights are extremely dim, and it is a commonly known issue with these Cadillac SRX models. This is a 2015, but all owners of these model years complain of the same issue. There was a class action lawsuit previously on these headlamps, it focused on moisture entering the headlamp as...

The Low-beam headlights are so hot they are melting the reflective coating off the headlamp housing causing the headlights to not project. This is a safety issue that needs to be addressed asap. When driving at night you cant see 15 ft in front of you without the high beams. I have spoke to Cadillac...

I noticed while driving at night, my headlights are extremely dim. After researching the problem, I discovered that there is a problem with the headlights having to do with moisture and corrosion and that Cadillac is aware of the problem, but will not issue a recall. There are several lawsuits pen...

2015 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO EXTREMELY DIM HEADLIGHTS. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE MANUFACTURER OFFERED TO REIMBURSE 500.00 OF TH 1,800.00 REPAIR COST. THE CONSUMER ACCEPTED THE REIMBURSEMENT, BUT HAD NOT RECEIVED IT. THE CONSUMER REQUESTED A FULL REIMBURSE...

The evaporator purge valve has went bad on my 2015 Cadillac srx performance. I know this is a recall on alot of gm models.

In the last several months I have noticed a dimenished light output of the low beam headlights. It has gotten to the point where the light emitted is not adequate to drive at night and is unsafe. The only way to safely drive at night is with the high beam headlights.

A brake module went out in the car August 2021. Brake, ABS, stability track, power steering warning lights all on. Cruise control doesn’t work. Lane assistant and back up camera system not fully operational. This is a warranty repair. It’s been 4 months and Cadillac can’t get the part to fix i...

A brake module went out in the car August 2021. Brake, ABS, stability track, power steering warning lights all on. Cruise control doesn’t work. Lane assistant and back up camera system not fully operational. This is a warranty repair. It’s been 4 months and Cadillac can’t get the part to fix i...

A brake module went out in the car August 2021. Brake, ABS, stability track, power steering warning lights all on. Cruise control doesn’t work. Lane assistant and back up camera system not fully operational. This is a warranty repair. It’s been 4 months and Cadillac can’t get the part to fix i...

In February 2020 Cadillac notified me "that a small number of model year 2010-2015 SRXs may experience issues that could cause moisture to accumulate in their headlamp capsules and/or cause Halogen headlights to become dimmer over time." (Claim Number [XXX]) At that time I had no issues but I have t...

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the headlights dimmed, causing the contact to not see the road ahead. The vehicle was taken to the dealer. The dealer diagnosed that the weather sealant for the headlights was faulty. The vehicle was...

Mileage: 80,000

The headlights are failing, new lamps does not resolve the issue. Bad design, the inner reflective housing has melted and the lamps no longer light the road correctly. New lamps did not resolve the issue. I am having to replace the whole lamp housing at over $600 per side just to enable me to drive...

Low beam headlights have become so dim as to be unusable, exascerbated when the auto-dimming goes unexpectedly from high to low beam. It’s as if someone just turned the car’s lights off, so options are to 1) drive on constant high beam, blinding other drivers; 2) drive on low beam, blinding me; ...

Low beams are so dim as to be dangerous, not only for passengers, but also for people, animals and property outside the vehicle. Visibility is so incredibly poor as to not illuminate a pedestrian in a crosswalk early enough to facilitate a safe stop. Nothing in writing from the dealer, but agent awa...

Low beam headlights are so dim as to be useable.

Bought this car used, first time after dark realized headlights were not shining well enough to drive. We parked the vehicle until we could purchase and replace complete headlamp assembly. Multiple internet sites were found where other owners had same issue. We paid $300 for a set of replacement ass...

Vehicle headlights are very dim and night visibility is extremely limited and very dangerous. Driving in rain proves impossible. Seems to be a known issue that Cadillac owners are repairing themselves to the tune of between $1400-3000. Models SRX, years 2010-2016 After reading many user/enthusiasts...

Vehicle headlights are very dim and night visibility is extremely limited and very dangerous. Driving in rain proves impossible. Seems to be a known issue that Cadillac owners are repairing themselves to the tune of between $1400-3000. Models SRX, years 2010-2016 After reading many user/enthusiasts...

The contact owns a 2015 Cadillac SRX. The contact stated while driving at night, the front headlights failed to adequately illuminate the roadway. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the headlights...

Mileage: 83,000

The contact owns a 2015 Cadillac SRX. The contact stated while driving 40 MPH, the headlights became very dim causing a visibility issue. The contact was able to drive to the residence. The vehicle was taken to the dealer to be inspected. The contact was informed that there was moisture entering the...

Mileage: 75,000

The contact's husband owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights would dimly illuminate and would not operate as needed without warning. The contact would be forced to use the high beam headlights for clear visibility while driving at night. The dealer w...

Mileage: 50,000

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night at an undisclosed speed, the headlights were dimmed, and it was difficult to see ahead. The vehicle was taken to the dealer and diagnosed with headlamp assembly failure. The headlamp assembly needed to be replaced. ...

Mileage: 50,000

The headlights seals have failed and it’s is very hard to drive at night. Dangerous They new the headlight seals were faulty from the very beginning yet they still installed them in the car. They voluntarily replaced the headlights on many of the cars but refuse to replace my headlights. I cannot...

The contact owns a 2015 Cadillac SRX. The contact initially received a notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. After receiving the letter, the contact noticed that abnormal rattling noise was coming from the vehi...

Mileage: 54,000

The contact owns a 2015 Cadillac SRX. The contact initially received a notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact then received...

The contact owns a 2015 Cadillac SRX. The contact stated while making a right turn and accelerating at 30 MPH, the vehicle started swaying inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the dealer who diagnosed th...

Mileage: 81,000

I've had issues with my headlights going dim, and when I take it in there is nothing, that can be done about it. This has occurred more than once.

The contact owns a 2015 Cadillac SRX. The contact stated while driving approximately 15 MPH, there was an abnormal sound coming from the engine compartment. Upon inspection, the contact noticed a piece from the engine had fallen out of the vehicle. The contact stated that the battery warning light w...

Mileage: 96,000

The contact owns a 2015 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable am...

The contact owns a 2015 Cadillac SRX. The contact stated that the low-beam headlights were significantly dim and were affecting her visibility of the road. There were no warning lights illuminated. The contact stated that the failure had caused her to drive with the high beam actuated at night. The ...

Mileage: 65,000

The contact owns a 2015 Cadillac SRX. The contact received a notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact also stated that soon after receiving the notice, an abnormal cranking sound began to emit from the...

Mileage: 32,000

The contact owns a 2015 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer as well as Five Star Cadillac (495 Watson Blvd Suite B, Warner Robins, ...

The contact owns a 2015 Cadillac SRX. The contact stated while driving 65 MPH, the headlights were significantly dim, and she was unable to see the road. There were no warning lights illuminated. The vehicle was taken to the independent mechanic and the light bulbs were replaced; however, the failur...

Mileage: 74,000

The contact owns a 2015 Cadillac SRX. The contact stated that while starting the vehicle, the air bag warning light was illuminated. The dealer was made aware of the failure but informed the contact that he needed to pay for an unknown sensor replacement. The vehicle was not repaired. The manufactur...

Mileage: 93,000

2015 CADILLAC CRX. CONSUMER WRITES IN REGARDS TO REAR SUSPENSION TOE LINK SAFETY RECALL.

I have been having issues with my vehicle stalling and trembling. The Stabilitrak message, check engine light, and service traction control message has turned on a couple times when starting the car. On Aug 9th, I received a letter in the mail stating that my car has a safety recall. The same day I ...

I have been having issues with my vehicle stalling and trembling. The Stabilitrak message, check engine light, and service traction control message has turned on a couple times when starting the car. On Aug 9th, I received a letter in the mail stating that my car has a safety recall. The same day I ...

The Dim headlights are too dim to drive in evenings and cloudy, foggy, or any time lights are needed

The contact owns a 2015 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable am...

I have notice several Cadillac SRX, the headlights on the passenger side are very dim. Have talk to several people that owns Cadillacs SRX and they are having the same problem. Very unsafe to drive at night. Have had the bulbs changes it didn't correct the problem. I'm very dissatisfied. Will you ...

Low beam headlights are NOT safe to drive with at night. EVEN after replaced by dealership upon being recalled. This is a disaster waiting to happen.

The contact owns a 2015 Cadillac SRX. The contact stated that the headlights would dimly illuminate while in operation without warning. Upon investigation, the contact discovered that moisture had entered the headlight module which caused the headlights to be dim. The contact notified the dealer of ...

Headlights so dim can't see to drive after dusk. contacted Cadillac inquired about recall, they're aware of this issue with this model and year no recall even with safety issues. I researched this and numerous srx with same problem some resulting in accidents with injury. Cadillac told me to take it...

I RECEIVED A RECALL # N212340980. THE DEALERSHIP SAID THERE IS NO SOLUTION UNTIL GM GETS PARTS. MY SON WAS DRIVING CAR AND ALMOST HAD AN ACCIDENT ON INTERSTATE. I WANT PUBLIC KNOWLEDGE THAT GM HAS NOT COME UP WITH THE PARTS AND ALMOST KILLED MY SON BY CAR GOING OUT OF CONTROL.

I RECEIVED A RECALL # N212340980. THE DEALERSHIP SAID THERE IS NO SOLUTION UNTIL GM GETS PARTS. MY SON WAS DRIVING CAR AND ALMOST HAD AN ACCIDENT ON INTERSTATE. I WANT PUBLIC KNOWLEDGE THAT GM HAS NOT COME UP WITH THE PARTS AND ALMOST KILLED MY SON BY CAR GOING OUT OF CONTROL.

I RECEIVED A RECALL # N212340980. THE DEALERSHIP SAID THERE IS NO SOLUTION UNTIL GM GETS PARTS. MY SON WAS DRIVING CAR AND ALMOST HAD AN ACCIDENT ON INTERSTATE. I WANT PUBLIC KNOWLEDGE THAT GM HAS NOT COME UP WITH THE PARTS AND ALMOST KILLED MY SON BY CAR GOING OUT OF CONTROL.

The contact owns a 2015 Cadillac SRX. The contact stated that there was condensation on the inside of the headlight housing which resulted in the headlights needing to be replaced. The contact stated no warning lights was illuminated. The vehicle was diagnosed but not repaired. The manufacturer was ...

Mileage: 48,000

The contact owns a 2015 Cadillac SRX. The contact stated that the headlight housings were filled with water causing the illumination from the headlights to be very dim. The contact stated no warning light was illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of t...

Mileage: 60,000

The contact owns a 2015 Cadillac SRX. The contact stated he was unable to see the roadway while driving at night using the low-beam headlights. The contact stated that the high-beam headlight was activated to see the road. The vehicle was taken to the dealer however, the mechanic was unable to diagn...

Mileage: 49,000

2015 CADILLAC SRX. CONSUMER WRITES SEEKING REIMBURSEMENTS FOR REPAIRS MADE TO VEHICLE RELATED TO DEFECTS WITH VARIOUS SAFETY FEATURES. THE CONSUMER STATED THE CUE SYSTEM FAILED AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.

The contact owns a 2015 Cadillac SRX. The contact stated while driving during the nighttime, she was unable to properly see the street, requiring the use of the high beam headlights. The contact stated that there was no warning light illuminated. The vehicle was taken to an independent mechanic and ...

Mileage: 85,000

Recall has been a month already with no fix. I am without a vehicle, when is this recall going to be fixed?

While driving during the last month, the CUE system that controls the heating/cooling controls (among other options) turned itself off. Hence, the air conditioning shut off. This may not seem to be a safety issue, but we were driving back from Topsail Island, NC, to our home in Winchester, VA and it...

Since 2019, my headlights began to dim and have gradually worsened. Now they are defective and ineffective. I have had close close calls when trying to drive at night. It is almost impossible to drive at night without high beams. I have been pulled over twice and given warnings about my headlights....

The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dim while activated. The vehicle was taken to the dealer and diagnosed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate fa...

Mileage: 100,000

Left front & rear right turn signal failure. Unable to signal other drivers of intent to turn

My Cadillac has had and currently has a cracked spider web screen where you control the vehicles settings, GPS, Temperature for the car and so forth. Due to this I have lost any control to these settings since the cracked screen has caused the touchscreen to not even work and there is no response w...

Purchased car used from buckalew chevrolet 4/27/2019 headlight was a little dim.headlight it not bright ei to see now.i was not told of a headlight problem when I purchased vehicle and I never received any notice from the manufacturer since I have owned it about a headlight issues.noe I'm told it wi...

HEADLIGHTS EXTREMELY DIM AT NIGHT

YOU CAN NOT DRIVE THE CAR WITH LOW BEAMS AT NIGHT. CAN'T SEE AT ALL. MUST DRIVE WITH HIGH BEAMS AND BLIND ONCOMING TRAFFIC. PLEASE MAKE CADILLAC FIX THIS PROBLEM.

NO HEADLIGHTS AT NIGHT. HAVE TO USE THE HIGH BEAMS AND THEY ARE DIM. TOOK IT BACK TO CADILLAC AND THEY WERE AWARE OF THE SITUATION AND THAT THERE IS NO RECALL!????!!! MORE THAN WILLING TO REPAIR THE VEHICLE FOR $2000.00. NEVER WOULD HAVE EXPECTED THIS OUT OF CADILLAC. OR NHTSA FOR THAT MATTER. ...

Mileage: 69,393

HEADLIGHTS ARE SO DIM THAT THEY ARE BARELY SEEN BY ONCOMING DRIVERS. ONLY ABLE TO DRIVE THE VEHICLE RUNNING BRIGHT LIGHTS IN ORDER TO SEE THEREBY BLINDING THE OTHER DRIVERS COMING AT ME.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLAMPS FAILED TO ADEQUATELY ILLUMINATE THE ROADWAY. THE CONTACT STATED THAT THE HI-BEAM HEADLIGHTS WERE USED TO DRIVE WHILE DRIVING AT NIGHT. THE CONTACT SPOKE WITH MOORE CADILLAC CHANTILLY (25450 PLEASA...

Mileage: 71,000

CUE SCREEN SPIDER WEB CRACKS, NOW NOT FUNCTIONING AT ALL, CAN NOT USE RADIO, BLUE TOOTH, OR TEMPERATURE CONTROLS. IT CONSTANTLY CHANGES THE LANGUAGE OF MY ENTIRE CONTROLS TO DIFFERENT LANGUAGES ON ITS OWN AND THE SCREEN JUMPS BACK AND FORTH BETWEEN CONTROLS BUT NONE OF THE CONTROLS WORK. I AM NOW ON...

THE CHROME WHEELS ON THIS VEHICLE, WHICH ARE AN EXPENSIVE OPTION, ARE PITTING AND RUSTING. NEITHER CADILLAC DEALERS OR CADILLAC SERVICE ARE WILLING TO HONOR THE CORROSION WARRANTY FOR THIS PROBLEM.

Mileage: 32,000

THE HAPTIC WARNING FOR THE LEFT LANE DEPARTURE WORKED INTERMITTENTLY 2019-2020 AND THEN STOPPED WORKING COMPLETELY IN 2020. I WAS INFORMED IN JANUARY 2020 THAT THERE IS AN ELECTRICAL SHORT (BARE WIRES) IN THE WIRING UNDER THE DRIVER SEAT, WHICH CADILLAC IS REFUSING TO REPAIR AT THEIR EXPENSE.

THE HAPTIC WARNING FOR THE LEFT LANE DEPARTURE WORKED INTERMITTENTLY 2019-2020 AND THEN STOPPED WORKING COMPLETELY IN 2020. I WAS INFORMED IN JANUARY 2020 THAT THERE IS AN ELECTRICAL SHORT (BARE WIRES) IN THE WIRING UNDER THE DRIVER SEAT, WHICH CADILLAC IS REFUSING TO REPAIR AT THEIR EXPENSE.

MY HEADLIGHTS ARE SERIOUSLY DIM AND THE VEHICLE IS NOT SAFE TO DRIVE AT NIGHT. I HAVE ALMOST HIT A PERSON CROSSING A STREET THAT UNDER NORMAL LIGHTING I WOULD HAVE SEEN. THIS ISSUE IS KNOWN BY GM BUT THEY WONT RECALL. YOU CAN CHANGE BULBS BUT IT DOESNT HELP. IT TAKES REPLACING THE ENTIRE ASSEMBLY W...

Mileage: 43,000

PURCHASED A 2015 CADILLAC SRX 10-9-2020. AFTER DRIVING FOR SEVERAL WEEKS, NOTICED DRIVING AT NIGHT WAS HARD TO SEE, AS LOW BEAM HEADLIGHTS WERE VERY DIM. TOOK TO AN AUTO SHOP WHO INSPECTED AND SUGGESTED HEADLIGHT BULBS BE REPLACED. DROVE A COUPLE OF NIGHTS AND STILL HAD LOW VISIBILITY. TOOK BACK TO ...

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLAMPS FAILED TO PROVIDE ADEQUATE ILLUMINATION FOR SAFE DRIVING. THE VEHICLE WAS TAKEN TO FAULKNER CADILLAC (4447 E STREET RD, FEASTERVILLE-TREVOSE, PA 19053) TO BE DIAGNOSED. THE CONTACT WAS INFORMED TH...

Mileage: 59,000

MY HEADLIGHTS ARE TO DIM, UNABLE TO SEE WHEN I'M DRIVING IN THE STREETS AND HIGHWAYS. I HAVE TO SWITCH TO HIGH BEAM DUE TO MY SAFETY, BUT I'M DISTURBING OTHER CARS WHICH I CAN CAUSE THEM TO HAVE A ACCIDENT AS WELL. ALSO I CAN GET PULLED OVER BY A COP ANY MINUTE. I BEEN HAVING THIS PROBLEM SINCE DAY ...

THE VEHICLE IS DANGEROUS TO DRIVE AT NIGHT DUE TO INCREDIBLY DIM HEADLIGHTS THAT HAVE BECOME PROGRESSIVELY DIMMER OVERTIME. VISIBILITY AT NIGHT IS THE EQUIVALENT OF DRIVING WITH PARKING LIGHTS ON. TRAVELING ON ROADS WITH HIGHER SPEEDS INCREASES THE RISK AS IT'S IMPOSSIBLE NOT TO OVERDRIVE YOUR HEADL...

Mileage: 52,000

CUE SYSTEM FAULTY AND INOPERABLE AND AFFECTS YOUR PERIPHERAL VISION AND DISTRACTS FROM DRIVING BECAUSE THE SYSTEM FLASHES. THEY ARE INSISTING THAT I HAVE TO SEND THE CORE BACK TO THE MANUFACTURER WHEN I HAVE TO PAY $1200 TO REPLACE IT, THEY WILL SEND IT BACK AND RESELL IT FOR A HIGHER PRICE AND I W...

Mileage: 100,000

CUE SYSTEM FAULTY AND INOPERABLE AND AFFECTS YOUR PERIPHERAL VISION AND DISTRACTS FROM DRIVING BECAUSE THE SYSTEM FLASHES. THEY ARE INSISTING THAT I HAVE TO SEND THE CORE BACK TO THE MANUFACTURER WHEN I HAVE TO PAY $1200 TO REPLACE IT, THEY WILL SEND IT BACK AND RESELL IT FOR A HIGHER PRICE AND I W...

Mileage: 100,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO OPERATE CORRECTLY AND WERE TOO DIM TO SEE THE ROADWAY. THE VEHICLE WAS TAKEN TO WALDORF CADILLAC (2298 CRAIN HWY, WALDORF, MD 20601, (301) 645-7000) WHERE IT WAS DIAGNOSED THAT THE HEAD...

Mileage: 95,000

I HAVE BEEN COMPLAINING ABOUT THE LIGHTS BEING TOO DIM EVERY SINCE I PURCHASED THE CAR. I CAN HARDLY SEE AT NIGHT, WHICH IS VERY DANGEROUS AND IT NEEDS TO BE CORRECTED. MY SCREEN SHOWING THE INFORMATION ABOUT THE RADIO ETC. BLACKS OUT. IT HAS BEEN REPAIRED, I WAS TOLD BUT IT CONTINUES TO DO SO. I CA...

Mileage: 25,000

I HAVE BEEN COMPLAINING ABOUT THE LIGHTS BEING TOO DIM EVERY SINCE I PURCHASED THE CAR. I CAN HARDLY SEE AT NIGHT, WHICH IS VERY DANGEROUS AND IT NEEDS TO BE CORRECTED. MY SCREEN SHOWING THE INFORMATION ABOUT THE RADIO ETC. BLACKS OUT. IT HAS BEEN REPAIRED, I WAS TOLD BUT IT CONTINUES TO DO SO. I CA...

Mileage: 25,000

AFTER YEARS OF RISKING MY LIFE DRIVING WITH HEADLIGHTS(LOW BEAMS) DIMMER THAN MY TURN SIGNALS, I GAVE UP AND BOUGHT SOME AFTERMARKET HOUSINGS. I READ A LITTLE ONLINE, AND SOME PEOPLE SAID THE THE PROJECTOR BOWLS BURN UP. AFTER REPLACING THESE, I DECIDED TO OPEN UP THE FACTORY ONES. WHEN I GOT THEM O...

IN THE PAST MONTHS, WE HAVE NOTICED THAT IT SEEMED OUR HEADLIGHTS DID NOT SEEM LIKE THEY WERE ON WHEN DRIVING AT NIGHT. WE HAVE GOTTEN OUT OF OUR CAR NUMEROUS TIMES TO CHECK AND MAKE SURE THAT THE LIGHTS ARE ACTUALLY ON. MOST RECENTLY WHEN DRIVING ON A TWO LANE ROAD, THE HEADLIGHTS SEEMED TO FLASH A...

Mileage: 60,500

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT NIGHT THE LOW BEAMS WERE TOO DIM TO VIEW THE ROADWAY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER ORR CADILLAC GMC (400 TX-63 SPUR, LONGVIEW, TX 75601 (903) 757-6600) WHERE IT WAS DIAGNOSED THAT THE HEADLAMPS NEEDED TO BE REPL...

Mileage: 66,076

THE DIM HEAD LIGHTS ON MY VEHICLE ARE SO DIM THEY ARE UNUSABLE MAKING IT DIFFICULT TO EVEN DRIVE MY VEHICLE AT NIGHT OR IN THE RAIN.

THE FRONT HEADLIGHTS ARE VERY DIM WHERE IT LOOKS LIKE THE LIGHTS ARE OFF WHEN I AM DRIVING AT NIGHT. I MUST TURN ON THE BRIGHT LIGHTS TO SEE NORMALLY AT NIGHT WHEN WE DRIVE. I RECEIVED A RECALL NOTICE TO HAVE LIGHTS REPLACED AFTER WE PAY $800 A PIECE AT CADILLAC DEALER. I WAS ILL AND COULD NOT TAKE ...

2015 SRX WITH HEADLIGHT ISSUES. DIM LOW BEAMS RESTRICT VISIBILITY AT NIGHT. READ ABOUT NUMEROUS COMPLAINTS. CANNOT SEE WHILE DRIVING AT NIGHT.

WHEN DRIVING AT NIGHT, WHEN ON DIM LIGHTING, CANNOT SEE ANYTHING. VERY DANGEROUS.

Mileage: 50,000

REAR LIFT GATE IS AUTOMATICALLY CLOSING, AND DOESN'T STAY OPEN. I'VE BEEN INJURED BY THIS & HAVE PICTURES OF MY BRUISES. I WASN'T ABLE TO STOP THE LIFT GATE FROM CLOSING & WAS PINNED IN MY TRUNK. THIS IS VERY DANGEROUS! I'VE READ ABOUT SIMILAR SITUATIONS ON LINE. I'M VERY SURPRISED THERE ISN'T A RE...

Mileage: 68,000

REAR LIFT GATE IS AUTOMATICALLY CLOSING, AND DOESN'T STAY OPEN. I'VE BEEN INJURED BY THIS & HAVE PICTURES OF MY BRUISES. I WASN'T ABLE TO STOP THE LIFT GATE FROM CLOSING & WAS PINNED IN MY TRUNK. THIS IS VERY DANGEROUS! I'VE READ ABOUT SIMILAR SITUATIONS ON LINE. I'M VERY SURPRISED THERE ISN'T A RE...

Mileage: 68,000

THE LOW BEAM HEAD LIGHTS ARE DIM MAKING THE CAR A SAFETY ISSUE TO DRIVE AT NIGHT. THERE HAS BEEN A CLASS ACTION LAWSUIT FILED AGAINST GM AND GM LOST. GM INDICATES THERE IS A PROBLEM BUT WILL NOT FIX THE ISSUE. THE DEALERSHIP WANT $2200 TO FIX THE PROBLEM WITH THE SAME PARTS THAT THAT ARE CAUSING ...

Mileage: 50,000

THE LOW BEAM HEAD LIGHTS ARE DIM MAKING THE CAR A SAFETY ISSUE TO DRIVE AT NIGHT. THERE HAS BEEN A CLASS ACTION LAWSUIT FILED AGAINST GM AND GM LOST. GM INDICATES THERE IS A PROBLEM BUT WILL NOT FIX THE ISSUE. THE DEALERSHIP WANT $2200 TO FIX THE PROBLEM WITH THE SAME PARTS THAT THAT ARE CAUSING ...

Mileage: 50,000

THE HEADLIGHTS ARE VERY DIM AND NOT VISIBLE TO DRIVE AT NIGHT. I AM UNABLE TO SEE TO DRIVE BACK AND FORTH TO WORK. I WORK EVENING SHIFT. THIS IS VERY DANGEROUS. THERE SHOULD BE A RECALL ON THIS MATTER.

THE HEADLIGHTS ARE VERY DIM AND NOT VISIBLE TO DRIVE AT NIGHT. I AM UNABLE TO SEE TO DRIVE BACK AND FORTH TO WORK. I WORK EVENING SHIFT. THIS IS VERY DANGEROUS. THERE SHOULD BE A RECALL ON THIS MATTER.

DIM HEADLIGHTS HAVE BECOME INCREASINGLY DIM TO THE POINT I CAN HARDLY SEE THE ROAD AT NIGHT. I DON'T HAVE THE MOISTURE THAT OTHERS HAVE REPORTED. I HAVE RESEARCHED MORE ABOUT THIS ONLINE AND FOUND THAT THE DIMMING IS CAUSED BY THE HEAT OF THE HALOGEN BULBS DETERIORATING THE REFLECTIVE MATERIAL IN ...

Mileage: 59,000

HEADLIGHT HAS BECOME VERY DEEM AND DEALERSHIP DOES NOT HAVE A REPLACEMENT PART.WAS TOLD TO GIVE 2000 USD AND BE PUT ON A WAITING LIST TO HAVE HEADLIGHTS REPAIRED.THE HEADLIGHTS ON THIS MODEL IS A PROBLEM

WE PURCHASED A 2015 SRX CADILLAC MONDAY DEC 14 2020. WE HAD NOT DRIVEN IT AFTER DARK UNTIL WE PURCHASED. THE HEADLIGHTS ARE SO DIM WE COULD BARELY SEE THE ROAD IN A WELL LIT HIGHWAY. WE WERE CONCERNED WE WOULD NOT MAKE IT HOME. THESE LIGHTS ARE A HAZARD AND IT'S VERY DANGEROUS TO DRIVE AFTER DARK. S...

Mileage: 50,000

THE LIGHTS ARE SO DIM, I AM UNABLE TO DRIVE AT NIGHT. READING THROUGH THE INTERNET, IT IS A VERY COMMON ISSUE WITH THE HEADLIGHTS IN MY MAKE/MODEL/YEAR VEHICLE. IT COSTS $2,000 TO FIX HEADLIGHTS, WHICH IS OUTRAGEOUS, WHEN CADILLAC IS AWARE OF THE ISSUES AND SAFETY HAZARDS! MY LIGHTS ARE CONSTANTLY D...

Mileage: 40,000

THE HEADLIGHT IS SO DIMMED NOW THAT I CAN HARDLY SEE IF IT IS ON AT NIGHT. SO DANGEROUS WHEN I DRIVING AT THE NIGHT TIME.

FOR OVER A YEAR(MAYBE EVEN CLOSE TO TWO YEARS), I HAVE BEEN CALLING IN TO CADILLAC, GM, AND MY LOCAL DEALER SHIP HEARD ALLEN CADILLAC IN ATHENS, GEORGIA TO COMPLAIN ABOUT FAULTY HEADLIGHTS/HEADLAMPS. THE LIGHTS HAVE PROGRESSIVELY GOTTEN WORSE TO THE POINT I EITHER CANNOT DRIVE AT NIGHT OR HAVE TO KE...

MY HEADLIGHTS ARE EXTREMELY DIM. WHEN DRIVING AT NIGHT YOU CAN BARELY TELL THEY'RE ON.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PROVIDE PROPER BRIGHTNESS WHILE IN OPERATION WITHOUT WARNING. THE CONTACT USED THE HIGH-BEAM HEADLIGHTS FOR PROPER VISIBILITY AT NIGHT. THE CONTACT HAD TAKEN THE VEHICLE TO CAD...

THE HEADLIGHT INNER LENSES DEVELOP A CATARACT WHERE AS THE PLASTIC LENS LOOSES ITS ABILITY TO PROJECT AND PRISM THE LIGHT BEHIND IT , THRU THE LENS AND OUT ONTO THE ROAD TRAVEL WAY THUS LOOSING THE ABILITY TO REFLECT LIGHT ONTO THE ROAD , NO ILLUMINATION FROM THE HEADLIGHTS AT...

THE HEADLIGHT IS EXTREMELY BAD. I DECIDED TO CHANGE THE BRAND FOR MY NEXT CAR. THIS BIG PROBLEM HAPPENS TO EVERY MODEL LOWER THAN 2015 SRX. IT'S SO DANGEROUS TO DRIVE AT NIGHT. ACTUALLY YOU CAN NOT DRIVE AT NIGHT WITH THIS CAR.

Mileage: 82,000

THE LOW BEAM HEADLIGHTS HAVE LOW OUTPUT AND THE CAR IS NOT SAFE TO DRIVE AT NIGHT. THE PROBLEM IS AMPLIFIED IN WET CONDITIONS. ON ROADS WITH NO STREET LIGHTS IT IS HARD TO SEE PAINTED LINES. ON COMING DRIVERS HAVE FLASHED THEIR HEADLIGHTS AT ME INDICATING THEY DO NOT THINK I HAVE MY LIGHTS ON PROPER...

Mileage: 65,000

RECENTLY NOTICED THAT WHILE DRIVING AT NIGHT, LOW BEAM LIGHTING IS VIRTUALLY NONEXISTENT MAKING IT EXTREMELY UNSAFE TO DRIVE IN DARKNESS. A LETTER DATED 2/28/20 REGARDING THIS EXACT ISSUE WAS RECEIVED BUT ONLY GAVE UNTIL 5/28/20 TO FILE A CLAIM. I HADN'T NOTICED ANY ISSUES AT THAT TIME AND, DUE TO...

Mileage: 55,000

THE HEAD LIGHTS ARE VERY DEM AT NIGHT IT IS AS IF THEY ARE NOT EVEN ON.

Mileage: 33,000

RECEIVED A LETTER THAT THE HEADLIGHTS ARE DEFECTIVE AND WE HAVE TO MAKE PAYMENT ON THE REPAIR AND THEN WE WILL RECEIVE A REFUND. THE LIGHTS ARE DIM AND OBSTRUCT OUR VIEW AT NIGHT, IF THEY KNOW ABOUT THE PROBLEM, WHY AREN'T THEY OFFICIALLY RECALLING THE LIGHTS AND REPLACING WITHOUT ANY COST TO THE C...

Mileage: 5,000

ACCORDING TO COURT DOCUMENTS, GENERAL MOTORS WON'T RECALL THE FAULTY CADILLAC CUE SCREENS, NOR HAS IT OFFERED CUSTOMERS REIMBURSEMENT FOR REPAIRS. THE LAWSUIT ALLEGES SOME OWNERS HAVE PAID UPWARDS OF $1,500 TO FIX THE ISSUE, SOMETIMES EVEN WHEN THEIR VEHICLES WAS STILL UNDER WARRANTY.

Mileage: 75,000

THE HEADLIGHTS HAVE BECOME SO DIM THAT IT IS DIFFICULT TO SEE TO DRIVE AT NIGHT.

Mileage: 78,000

USING THE CAR FOR NIGHT DRIVING WAS THE FIRST TIME FOR ME IN MY RECENTLY PURCHASED, USED 2015 CADILLAC SRX AND AS I WAS COMING TO A RIGHT TURN LANE IN AN INTERSECTION WITH SIMILAR ONCOMING TRAFFIC PATTERN AND CARS FLASHING BRIGHTS, I DIMMED MY LIGHTS. I DID NOT SEE THE MAN RIDING A BICYCLE WITH HIS ...

Mileage: 78,994

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ADEQUATELY PROVIDE ILLUMINATION FOR SAFE DRIVING. THE VEHICLE WAS TAKEN TO CADILLAC OF LAKE LANIER (2355 BROWNS BRIDGE RD, GAINESVILLE, GA 30504) WHERE IT WAS DIAGNOSED AND DETERMINED THAT T...

Mileage: 53,000

WHILE TRAVELING ON 295 S IN RI .. I FELT WHAT I THOUGHT WAS A BLOW-OUT OF MY RIGHT REAR TIRE. I LOST CONTROL OF THE VEHICLE SWAYING ALL OVER THE ROAD LOSING CONTROL OF THE VEHICLE. LUCKLY I WENT OFF THE ROAD ONTO THE GRASSY AREA BUT WAS HEADING TOWARD TREES, I MANAGED TO TURN SLIGHTLY TO ONLY SIDE S...

Mileage: 64,000

2015 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO HEADLIGHTS SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER IS CHARGING FOR THE COST OF REPAIRS ON A SAFETY RECALL. *JS

CADILLAC DIVISION, GM LLC C/O ANALYTICS CONSULTING LLC CLAIM NUMBER: 1218800 WE RECEIVED A LETTER REFERENCING ISSUES WITH MOISTURE TO ACCUMULATE IN HEADLAMP CAPSULES AND/OR DIMMING HALOGEN HEADLIGHTS. THE INSTRUCTIONS WERE TO TAKE THE VEHICLE TO THE DEALERSHIP PAY THE $800/$1600 AND GET REIMBURSE...

Mileage: 74,000

THE HEADLIGHTS ARE VERY DIM AT NIGHT, MAKING IT DIFFICULT TO DRIVE ON UNFAMILIAR ROADS. I DIDN'T NOTICE IT AROUND TOWN BUT MY HUSBAND DROVE IT RECENTLY AND HAD A TERRIBLE TIME SEEING AT NIGHT ON UNFAMILIAR ROADS.

Mileage: 23,000

WHILE I'M DRIVING MY DRIVER SEAT MOVES FORWARD AND MY BRAKE AND GAS PEDAL DO AS WELL. IT HAPPENS NO MATTER IF I'M ON A HIGHWAY OR STREET AND WHEN I'M DRIVING STRAIGHT NOT SURE IF IT HAPPENS WHILE TURNING. DOESN'T MATTER WHAT SPEED I'M GOING EITHER. HAVEN'T CRASHED. NOTHING INDICATING SOMETHING WRONG...

WHILE I'M DRIVING MY DRIVER SEAT MOVES FORWARD AND MY BRAKE AND GAS PEDAL DO AS WELL. IT HAPPENS NO MATTER IF I'M ON A HIGHWAY OR STREET AND WHEN I'M DRIVING STRAIGHT NOT SURE IF IT HAPPENS WHILE TURNING. DOESN'T MATTER WHAT SPEED I'M GOING EITHER. HAVEN'T CRASHED. NOTHING INDICATING SOMETHING WRONG...

WHILE I'M DRIVING MY DRIVER SEAT MOVES FORWARD AND MY BRAKE AND GAS PEDAL DO AS WELL. IT HAPPENS NO MATTER IF I'M ON A HIGHWAY OR STREET AND WHEN I'M DRIVING STRAIGHT NOT SURE IF IT HAPPENS WHILE TURNING. DOESN'T MATTER WHAT SPEED I'M GOING EITHER. HAVEN'T CRASHED. NOTHING INDICATING SOMETHING WRONG...

2015 CADILLAC SRX HAS A SAFETY ISSUE RELATED TO HEADLIGHTS. THE LIGHT ARE TOO DIM AT NIGHT. THIS CAR SHOULD NOT BE DRIVEN AT NIGHT BECAUSE OF A COLLISION THAT CAN RESULT IN DEATH. GM KNOWS ABOUT THE PROBLEM BUT IGNORE IT ASKING OWNER TO REPLACE THE HEADLIGHTS WITH AN EXISTING DESIGN THAT EVEN PARTS ...

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR WHEELS SWAYED BACK AND FORTH WITHOUT WARNING. THE CONTACT INITIALLY TOOK THE VEHICLE TO WALTERS GM AUTOMALL (505 N MAYO TRAIL, PIKEVILLE, KY 41501) WHERE HE WAS INFORMED THAT THE VEHICLE WAS N...

Mileage: 56,462

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT AFTER THE REAR HATCH DOOR ELECTRONICALLY OPENED, THE WIFE REACHED INSIDE THE TAILGATE AREA TO PUT GROCERY BAGS INSIDE WHEN THE REAR HATCH DOOR ERRONEOUSLY RELEASED AND CAME DOWN STRIKING THE WIFE IN THE HEAD. DURING THE INCIDENT, THE ...

Mileage: 57,000

2015 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO HEADLIGHT FAILURE. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL REPAIR. THE DEALER ADVISED TO PAY FOR THE REPAIR AND BE REIMBURSED AT A LATER DATE. THE CONSUMER HAD NOT BEEN REIMBURSED. *JS

CRASHNO FIRENO INJURIES0 DEATHS0 THE CUE GPS SCREEN IS STARTING TO CRACK. IN ONLINE SEARCHING I SEE THAT THIS IS A COMMON. ACCORDING TO THE THREADS I HAVE READ THIS HAS NOT BEEN DECLARED A RECALL. WHY NOT? THIS CAN BECOME DANGEROUS SINCE THE Q SYSTEM HAS MANY FUNCTIONS SUCH AS BACKING UP ...

Mileage: 54,000

CRASHNO FIRENO INJURIES0 DEATHS0 THE CUE GPS SCREEN IS STARTING TO CRACK. IN ONLINE SEARCHING I SEE THAT THIS IS A COMMON. ACCORDING TO THE THREADS I HAVE READ THIS HAS NOT BEEN DECLARED A RECALL. WHY NOT? THIS CAN BECOME DANGEROUS SINCE THE Q SYSTEM HAS MANY FUNCTIONS SUCH AS BACKING UP ...

Mileage: 54,000

THE CUE GPS SCREEN IS STARTING TO CRACK. MY CAR HAS LESS THAT 28000 MILES. IN ONLINE SEARCHING I SEE THAT THIS IS A COMMON. ACCORDING TO THE THREADS I HAVE READ THIS HAS NOT BEEN DECLARED A RECALL. WHY NOT?

Mileage: 28,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING, THE REAR END OF THE VEHICLE STARTED TO SWAY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING THE VEHICLE, THE STEERING SENSOR BECAME INOPERABLE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED T...

Mileage: 74,926

THIS IS THE 3RD TIME MY SCREEN HAS CRACKED SINCE I BOUGH THE CAR BRAND NEW IN 2015. THE CADILLAC CUE/NAVIGATION/RADIO/SIRIUSXM'S SCREEN IS CRACKING AGAIN. CADILLAC HAS REPLACED THE SCREEN 2 TIMES (ONCE IN 2017 AND 2018). THE SCREEN HAS ONCE AGAIN CRACKED. THIS IS EXTREMELY DANGER AS IT MAKE THE SCRE...

Mileage: 35,992

THE LOW BEAMS ON THE CAR DO NOT WRK. THEY ARE NOT BRIGHT ENOUGH TO SEE AT NIGHT WITHOUT TURNING ON HIGH BEAMS. NEW BULBS HAVE BEEN REPLACED

Mileage: 55

ENGINE LIGHT APPEARED ON AND OFF. VEHICLE WAS TAKEN TO THE MECHANOC FOR DIAGNOSTIC. CODES APPEARED FOR TIMING CHAINS AND CAMSHAFT. ALSO Z

ENGINE LIGHT APPEARED ON AND OFF. VEHICLE WAS TAKEN TO THE MECHANOC FOR DIAGNOSTIC. CODES APPEARED FOR TIMING CHAINS AND CAMSHAFT. ALSO Z

ENGINE LIGHT APPEARED ON AND OFF. VEHICLE WAS TAKEN TO THE MECHANOC FOR DIAGNOSTIC. CODES APPEARED FOR TIMING CHAINS AND CAMSHAFT. ALSO Z

THE HEADLIGHTS ON LOW BEAM DO NOT PROJECT LIGHT. I HAVE TO USE MY HIGH BEAMS AT NIGHT, WHICH CAUSES ON COMING TRAFFIC TO SHINE THEIR HIGH BEAMS IN MY EYES. THE LOW BEAMS ARE SO DIM THAT I HAVE STOPPED DRIVING MY CAR AT NIGHT.

I PARKED MY CAR OUTSIDE A FRIEND'S HOUSE IN TROY, MICHIGAN. AFTER ABOUT 5 HOURS OR SO, I WENT TO LEAVE AND THE ENTIRE SCREEN LOOKS LIKE IT HAD SHATTERED ON THE INSIDE. IT IS A CIRCULAR PATTERN AND IS NOT CRACKED FROM THE OUTSIDE. I LOOKED THIS ISSUE UP AND IT APPEARS THERE IS A CLASS ACTION LAWSUIT ...

Mileage: 75,500

SPIDER CRACKS ALL ON MY CUE SCREEN. *TR

SPIDER CRACKS ALL ON MY CUE SCREEN. *TR

DELAMINATING OF CADILLAC CUE, CONTROLS BACKUP CAMERA, GPS, RADIO, BLUETOOTH. FACTORY DEFAULT. *TR

Mileage: 50,000

DELAMINATING OF CADILLAC CUE, CONTROLS BACKUP CAMERA, GPS, RADIO, BLUETOOTH. FACTORY DEFAULT. *TR

Mileage: 50,000

DELAMINATING OF CADILLAC CUE, CONTROLS BACKUP CAMERA, GPS, RADIO, BLUETOOTH. FACTORY DEFAULT. *TR

Mileage: 50,000

HEADLIGHTS ARE SO DIM AT NIGHT THAT IT IS UNSAFE TO DRIVE. HAD TO REPLACE THE ENTIRE HEADLIGHT UNITS. AIRBAG LIGHT ON INDICATING IT MIGHT NOT WORK. *TR

Mileage: 58,600

HEADLIGHTS ARE SO DIM AT NIGHT THAT IT IS UNSAFE TO DRIVE. HAD TO REPLACE THE ENTIRE HEADLIGHT UNITS. AIRBAG LIGHT ON INDICATING IT MIGHT NOT WORK. *TR

Mileage: 58,600

2015 CAR DRIFTS SLIGHTLY TO THE RIGHT. EVEN AFTER AN ALIGNMENT AND NEW TIRES. *TR

Mileage: 49,000

BOUGHT MY CADILLAC 2015 SRX LAST APRIL 2019, IS HAS BEEN THRU ONE WINTER. JUST A FEW MONTHS BACK NOTICED A BURN IN THE SEAT BACK DOWN AT THE BEND WHILE CLEANING THE CAR. TOOK MY CAR TO QUANTRELL OF LEXINGTON, KY DEALER AND THEY WILL NOT COVER THE REPLACEMENT AND STATED THEY CALLED THE MANUFACTURER...

Mileage: 55,655

BOUGHT MY CADILLAC 2015 SRX LAST APRIL 2019, IS HAS BEEN THRU ONE WINTER. JUST A FEW MONTHS BACK NOTICED A BURN IN THE SEAT BACK DOWN AT THE BEND WHILE CLEANING THE CAR. TOOK MY CAR TO QUANTRELL OF LEXINGTON, KY DEALER AND THEY WILL NOT COVER THE REPLACEMENT AND STATED THEY CALLED THE MANUFACTURER...

Mileage: 55,655

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT MOISTURE ENTERED THE HEADLAMP WHICH CAUSED THE HEADLIGHTS TO SHINE DIM WHILE DRIVING AT NIGHT OR IN LOW LIGHT CONDITIONS. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER WHERE THEY HAVE ACKNOWLEDGED A DEFECT WITH THE HEADLAMPS. TH...

Mileage: 80,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS WERE VERY DIM AND FAILED TO PROJECT A HEADLIGHT BEAM ENOUGH FOR SAFE VEHICLE OPERATION. THE CONTACT STATED THAT ON ONE OCCASION WHILE DRIVING AT NIGHT WHILE MAKING A TURN, THE CONTACT ALMOST WENT...

Mileage: 65,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING 35 MPH, THE THAT BEAM PROJECTED FROM THE HEADLAMPS WERE INSUFFICIENT TO ILLUMINATE THE ROADWAY, WHICH MADE IT DIFFICULT TO SAFELY OPERATE THE VEHICLE AFTER DARK OR IN LOW LIGHT CONDITIONS. THE VEHICLE WAS TAKEN TO CADILLAC OF...

Mileage: 58,500

RECEIVED A SAFETY NOTICE FROM CADILLAC AS PART OF CLASS ACTION LAWSUIT. HEADLIGHTS MAY BE SUBJECT TO DIMMING AND/OR COMPLETE LOSS OF THE HEADLIGHTS DUE TO CORROSION FROM MOISTURE WITHIN THE SEALED HEADLIGHT UNIT. TOOK MY 2015 SRX IN FOR SERVICE AND THEY SAID THE HEADLIGHTS NEED IMMEDIATE ATTENTION. ...

Mileage: 32,400

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHT WAS NOT ADEQUATE FOR SAFE DRIVING. THE CONTACT STATED THAT IT WAS DIFFICULT TO SEE AT NIGHT WHILE DRIVING. HILTON HEAD CADILLAC (1090 FORDING ISLAND RD, BLUFFTON, SC 29910), WAS CONTACTED AND ...

Mileage: 33,000

MY CERTIFIED 2015 CADILLAC SRX LEFT THE DEALERSHIP AS AN UNSAFE VEHICLE! THE HEADLIGHTS (OR LACK THEREOF) ARE BARELY VISIBLE AT NIGHT OR IN THE RAIN. WHILE USING THE HEADLIGHTS, THERE IS NOT MUCH DIFFERENCE WHEN THE SWITCH IS OFF OR WHEN IT IS ON. THIS HAS LED TO SEVERAL "CLOSE CALLS' WHILE DRIVI...

Mileage: 52,000

UNABLE TO DRIVE VEHICLE AT NIGHT DUE TO MALFUNCTIONING LOW BEAM HEADLIGHTS. THEY APPEAR TO BE ON BUT ONLY PRODUCE AN EXTREMELY DIM LIGHT. SO DIM IT'S AS IF THEY ARE NOT ON AT ALL. THIS FORCES YOU TO USE HIGH BEAMS WHICH BLINDS ONCOMING TRAFFIC. EXTREMELY DANGEROUS AND APPARENTLY A PROBLEM FOR MOST S...

Mileage: 83,314

Q SCREEN CRACKED AND SPREADING, RADIO GLITCHES FREEZES JUMPS AND QUIVERS ON STATIONS

Mileage: 35,000

DEFECTIVE HEADLIGHT LAMPS,HAVE DRIVE WITH HIGH BEAM LIGHTS ON AT NIGHT,GENERAL MOTORS NEGLECTING TO RECALL THIS SAFETY VIOLATION.

CADILLAC SENT ME A LETTER ADVISING THAT MY CAR MAY HAVE AN ISSUE WITH MOISTURE IN THE HEADLIGHTS. THEIR PROPOSED SOLUTION IS TO HAVE ME PAY MY DEALER JUST TO INSPECT THE CAR, THEN PAY THE DEALER TO REPLACE THE HEADLIGHTS IF NECESSARY, THEN FILE A CLAIM FOR REIMBURSEMENT FROM CADILLAC, WHICH THEY MA...

Mileage: 66,000

A WARNING LIGHT ON THE CUE SYSTEM HAS LOCKED AND WILL NOT WORK. THIS IS A SAFETY HAZARD WHILE DRIVING. THE VEHICLE WAS MOVING.

Mileage: 45,000

A WARNING LIGHT ON THE CUE SYSTEM HAS LOCKED AND WILL NOT WORK. THIS IS A SAFETY HAZARD WHILE DRIVING. THE VEHICLE WAS MOVING.

Mileage: 45,000

A WARNING LIGHT ON THE CUE SYSTEM HAS LOCKED AND WILL NOT WORK. THIS IS A SAFETY HAZARD WHILE DRIVING. THE VEHICLE WAS MOVING.

Mileage: 45,000

LOW BEAM HEADLIGHT VERY LOW REPLACED BULB AND STILL GOES DIM. MOISTURE GETS INSIDE THE HEADLIGHT ASSEMBLY.

Mileage: 53,000

THE HEADLIGHT IS DIMMER AT NIGHT AND VISIBILITY IS VERY LOW.

REQUIRED HEADLIGHT REPLACEMENT DUE INSUFFICIENT BEAM CAUSING IT TO BE EXTREMELY DANGEROUS DRIVING AT NIGHT. REQUESTING REIMBURSEMENT

Mileage: 83,952

MY RIGHT HEADLIGHT IS SO DIM I HAVE TO USE MY BRIGHTS WHEN DRIVING AT NIGHT. CADILLAC REPLACED THE LEFT HEADLIGHT ABOUT A YEAR AGO BECAUSE IT WAS SO DIM. I HAVE TRIED TO GET ALONG WITH THE RIGHT BEING SO DIM BUT IT IS NOT SAFE. I WORK 2 OR 3 NIGHTS A WEEK SO IT IS DIFFICULT. IT IS THAT WAY WHENEVER...

Mileage: 42,503

MY 2015 SRX HEADLIGHTS ALL OF A SUDDENLY STARTED TO GO DIMMER AND DIMMER. MY HUSBAND CHANGED IT SEVERAL TIMES AND BOUGHT HIGHER WATTS AND NOTHING WORKED. I CALLED THE DEALER AND THEY SAID THERE IS NO RECALL FOR MY VEHICLE. I HAVE TO RIDE WITH MY BRIGHTS ON IN ORDER TO SEE.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT VEHICLE HEADLIGHTS LOW BEAM WAS INADEQUATE FOR SAFE VEHICLE OPERATION. THE CONTACT WAS UNABLE TO SEE THE HEADLIGHT LOW BEAM AS PROJECTED. THE VEHICLE WAS TAKEN TO PIONEER CHEVROLET 1315 PIKE STREET, MARIETTA, OHIO 45750 PHONE (740)-23...

Mileage: 31,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT VEHICLE HEADLIGHTS LOW BEAM WAS INADEQUATE FOR SAFE VEHICLE OPERATION. THE CONTACT WAS UNABLE TO SEE THE HEADLIGHT LOW BEAM AS PROJECTED. THE VEHICLE WAS TAKEN TO PIONEER CHEVROLET 1315 PIKE STREET, MARIETTA, OHIO 45750 PHONE (740)-23...

Mileage: 31,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE LUMINESCENCE FROM THE HEADLAMPS WERE INADEQUATE FOR SAFE NIGHT TIME DRIVING. THE VEHICLE WAS TAKEN TO CABLE DAHLER LOCATED AT (1151 W. 104TH ST. KANSAS CITY, MO) WHERE THE VEHICLE WAS DIAGNOSED THAT THE HEAD LIGHT ASSEMBLY WAS DEF...

Mileage: 53,000

THE HEADLIGHTS ON MY CAR ARE VERY DIM. IT IS DIFFICULT TO SEE ANYTHING AT NIGHT WITHOUT THE BRIGHTS. THE BRIGHTS DO OPERATE NORMALLY. I HAVE CHANGED THE BULBS TO HALOGEN TYPE AT MY OWN EXPENSE BUT IT DID NOT MAKE A DIFFERENCE. THE LEFT LIGHT SEEMS DIMMER THAN THE RIGHT ONE BUT BOTH ARE VERY DIM. ...

Mileage: 50,000

THE HEADLIGHTS ON MY CADILLAC SRX ARE VERY DIM. IT IS ALMOST IMPOSSIBLE TO DRIVE IN THE DARK WITHOUT USING THE BRIGHTS. A CLASS ACTION LAW SUIT HAS BEEN HANDLED IN CALIFORNIA AND FLORIDA BUT NOTHING DONE ANYWHERE ELSE. I FILED A COMPLAINT WITH CADILLAC BUT WAS TOLD THAT THEY ARE AWARE OF THE SITUATI...

HEADLIGHT MOISTURE IS CAUSING VERY POOR VISIBILITY. IN MARCH OF 2019, I RECEIVED A LETTER STATING THAT MY VEHICLE WAS PART OF A CLASS ACTION LAWSUIT AND THAT IF I WANTED TO HAVE THE HEADLIGHTS REPLACED, I COULD BY PAYING OUT OF MY POCKET AND THEN WOULD BE REIMBURSED. THE CLASS ACTION LAWSUIT WAS F...

2015 SRX HEADLIGHT ISSUE IN JANUARY 2020, WE NOTICED THAT THE LOW BEAMS ON OUR VEHICLE NO LONGER CAST SUFFICIENT LIGHT TO BE ABLE TO ADEQUATELY SEE THE ROAD AT NIGHT. THE BEAMS ARE SO DIM THERE IS NO DISCERNIBLE DIFFERENCE BETWEEN THE LIGHTS BEING ON, OR OFF WHEN ON THE LOW BEAM SETTING. THE HIGH...

Mileage: 65,000

THE HEADLIGHTS ON THIS CAR ARE EXTREMELY DIM, WHEN DRIVING AT NIGHT WHERE THERE ARE NO STREET LIGHTS, IT IS AS IF I HAVE NO HEADLIGHTS ON AT ALL. I DRIVE RIVER ROAD HOME NIGHTLY AND I HAVE NEARLY MISSED MY TURN ONTO THE STREET AND INTO A DITCH BECAUSE IT IS SO DARK. I SPOKE WITH THE SERVICE DEPARTME...

MY HEADLIGHTS GRADUALLY BECAME MORE DARKENED WHERE I DIDN'T REALIZE THEY WEREN'T WORKING PROPERLY. I EVENTUALLY STARTED RUNNING OFF THE ROAD ON CURVES. MY SON THOUGHT THEY WEREN'T EVEN TURNED ON WHEN HE DROVE IT. I DID RECEIVE A LETTER ABOUT MOISTURE CAUSING SOME PROBLEMS IN ILLUMINATION BUT TH...

Mileage: 67,000

THE HEADLIGHTS ARE EXTREMELY DIM AND ARE A HAZARD FOR NIGHT DRIVING.

THE HEADLIGHTS ARE VERY DIM MAKING IT VERY DIFFICULT TO DRIVE AT NIGHT. THIS IS VERY DANGEROUS IN AREAS THAT ARE NOT LIT UP. I CAN'T TELL WHERE THE EDGE OF THE ROAD IS AND CANNOT SEE THE CENTER STRIPES ON THE ROAD. I DON'T ATTEMPT TO DRIVE AT NIGHT IN THE RAIN. THIS IS AN ACCIDENT WAITING TO HAPPEN....

Mileage: 51,000

I JUST PURCHASED THIS CAR ON 1/25/2020. IT WAS DAYLIGHT WHEN I PAID FOR IT AND DROVE IT 2 HOURS TO HOME WITH LOW BEAM LIGHTS THAT MADE DRIVING VERY HAZARDOUS. I WOULD HAVE RETURNED IT IF THEY HAD STILL BEEN OPENED AND I HADN'T PAID CASH. PLEASE RECALL THIS BEFORE SOMEONE DIES ON VIRGINIA COUNTY ROAD...

Mileage: 172

WHILE OPERATING THE 2015 SRX4 LAST NIGHT ON AN INTERSTATE THEN TWO LANE STATE ROAD IN A LIGHT RAIN, THE LOW BEAM HEADLIGHTS BARELY ILLUMINATED THE ROADWAY. THE BRIGHTS WERE FINE BUT WHEN MEETING ONCOMING TRAFFIC AND SWITCHING TO LOW BEAM, IT WAS IF THE LIGHTS WERE NOT WORKING AT ALL. THERE WERE SE...

Mileage: 47,600

WHEN DRIVING AT NIGHT THE LIGHTS ARE SO DIM I CAN'T SEE ANYTHING AND I ALMOST WRECKED AND HIT A CURB WITH MY KIDS IN THE CAR AND I JUST RECENTLY BOUGHT MY VEHICLE ON JAN 7TH 2020 AND IT'S NOW JAN 24 2020

Mileage: 81,345

WHILE DRIVING, HEADLIGHTS ARE SO DIM AT NIGHT THAT IT IS DIFFICULT TO SEE A SHORT DISTANCE AHEAD ON CITY TREETS OR HIGHWAYS. APPARENTLY MOISTURE GETS INTO THE LIGHT FIXTURE. CADILLAC HAD A RECALL FOR IT FOR 90 DAYS. THE PROBLEM DIDN'T OCCUR UNTIL MONTHS AFTER IT CLOSED. RECALL CLAIM 1022551. IT SHOU...

Mileage: 40,000

THE HEADLAMP LIGHTING ON THIS VEHICLE IS TOTALLY INADEQUATE. WHEN DRIVING AT NIGHT IT IS NECESSARY TO LEAVE THE LIGHTS ON BRIGHT CONSTANTLY; WHEN ON DIM THE LIGHTING IS ABSOLUTELY NOT SUFFICIENT TO PROVIDE SAFETY. WE HAVE HAD TO COMPLETELY STOP DRIVING THIS CAR AT NIGHT DUE TO THIS SITUATION. TH...

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AT NIGHT, THE FRONT HEAD LIGHT ILLUMINATION WAS INADEQUATE CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BAIERL CADILLAC(10430 PERRY HWY, WEXFORD PA.) WHO REPLACED TH...

Mileage: 28,000

THE LOW BEAM HEADLIGHTS CONTINUE TO GET LESS EFFECTIVE. WHEN PURCHASED TWO YEARS AGO THEY WERE FINE. THEY HAVE CONTINUOUSLY LOST BRIGHTNESS TO THE POINT THEY ARE BARELY BRIGHTER THAN PARKING LAMPS. THIS MAKES IT VERY DIFFICULT TO SEE ANYTHING MORE THAN 15' IN FRONT OF THE CAR WHEN THE BRIGHT LIGHTS ...

Mileage: 75,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING AT 20-25 MPH, THE HEADLIGHTS WERE DIM AND FAILED TO PRODUCE ADEQUATE LIGHT TO VIEW THE ROADWAY. THE VEHICLE WAS TAKEN TO CADILLAC DEALER (1507 W OGDEN AVE, NAPERVILLE, IL 60540 (630) 355-2700) WHERE IT WAS DIAGNOSED THAT THE BULB NEEDED TO BE R...

Mileage: 49,965

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT AFTER TURNING ON THE VEHICLE AND WAITING A MOMENT TO DRIVE, THERE WAS SMOKE AND NOTICED THAT THERE WERE FLAMES COMING FROM HER FRONT DRIVERS SEAT WHICH WAS WHEN SHE JUMPED FROM HER SEAT AS HER PANTS CAUGHT FIRE. THE CONTACT SUSTAINED ...

Mileage: 61,000

TODAY, I PAID $1789.01 AT RON CARTER CADILLAC DEALERSHIP, FRIENDSWOOD, TX, TO REPLACE TWO HEADLAMPS ON MY 2015 CADILLAC SRX. SEVERAL MONTHS AGO, I NOTIFIED THE DEALERSHIP THAT LIGHTS WERE SO DIM ON CAR THAT I COULD BARELY SEE AT NIGHT. IT PAINED ME TO PAY FOR THIS, ESPECIALLY WHEN I FOUND OUT IT H...

HEADLIGHTS ARE SO DIM THAT IT REQUIRES HIGH BEAMS AT NIGHT.

Mileage: 4,500

HEADLIGHTS ARE SO DIM THAT IT REQUIRES HIGH BEAMS AT NIGHT.

Mileage: 4,500

THE HEADLIGHTS ON LOW BEAM HAVE BECOME SO DULL TO CREATE A SAFETY ISSUE WITH LIMITED VISIBILITY. MECHANIC CLAIMS THAT THE BULBS AR OK AND DOESN'T KNOW WHY. I HAVE SEEN MANY OTHER PEOPLE HAVING THE SAME COMPLAINT AND FEEL THAT GM SHOULD ISSUE A RECALL TO CORRECT.

Mileage: 84,000

MOISTURE HAS DEVELOPED IN THE HEADLIGHT ASSEMBLY, CORRODING THE REFLECTIVE ELEMENTS AND MAKING VISION AT NIGHT VERY DIM AND UNSAFE. THIS HAPPENS UNDER ANY CONDITIONS REQUIRING HEADLIGHTS. THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS IF NOT MORE-SIMPLE GOOGLE UP CADILLAC SRX HEADLIGHT PROBLEM. GM HAS ...

Mileage: 40,000

WHILE DRIVING AFTER DARK, HEADLIGHTS WERE VERY LOW BRIGHTNESS. I COULD BARELY SEE THE ROAD LINES AND DRIVING IN THE RAIN , I HAD TO USE MY HIGH BEAMSTO SEE THE HIGHWAY ROAD MARKINGS.

Mileage: 15

LIGHTS ON 2015 CADILLAC SRX LUXURY TRIM ARE VERY DIM...ALMOST TO THE POINT WHERE NO LIGHT IS SEEN AT NIGHT. HAVE BEEN LIKE THAT FOR OVER A YEAR. I TOOK IT TO THE CADILLAC DEALERSHIP TO CHECK FOR MOISTURE ISSUES AND WAS TOLD THAT WAS FINE. IT WAS JUST THE HEADLIGHTS...AND NOTHING COULD BE DONE. DEALE...

DIM HEADLIGHTS CAUSING INABILITY TO SEE ROAD AT NIGHT.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE SO DIM THAT THE CONTACT COULD NOT SEE THE ROAD. SHAHEEN CADILLAC (5901 S PENNSYLVANIA AVE, LANSING, MI 48911, (517) 393-5600) WAS CONTACTED AND STATED THAT THE FAILURE WAS WELL KNOWN AND INFORMED THE CONTACT ...

Mileage: 50,000

I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE! THE BATTERY WENT OUT A WEEK AFTER I HAD IT, THE ENTIRE DASH HAD TO BE REPLACED AFTER A YEAR, THEN THE FREAKING HEADLIGHTS WERE SO DIM THAT I COULD NOT SEE AT NIGHT. I HAD THE BULBS CHANGED TWICE AND STILL COULD NOT SEE. TOOK VEHICLE TO DEALERSHIP A...

Mileage: 60,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE OPERATING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS ILLUMINATED EXTREMELY LOW. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. QUANTRELL CADILLAC (1490 E. NEW CIRCLE RD, LEXINGTON, KY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. TH...

Mileage: 83,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS ILLUMINATED VERY DIMLY, WHICH CREATED A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND CADILLAC NORWOOD (700 PROVIDENCE HWY, NORWOOD, MA 02062) WERE NOTI...

Mileage: 41,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING 55 MPH, THE HEADLIGHT ILLUMINATION WAS DIM AND PREVENTED THE CONTACT FROM DRIVING AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB BRADY CADILLAC BUICK GMC (LOCATED AT 1500 KOESTER RD, FORSYTH, IL 62535, (217...

Mileage: 25,000

THE LOW BEAM HEADLIGHTS ARE SO DIM IT MAKES THE CAR UNDRIVEABLE AT NIGHT. THE DEALERSHIP STATED ITS A KNOW PROBLEM AND WOULD COST ABOUT 1500.00 TO FIX. THIS CAR IS UNSAFE TO DRIVE AT NIGHT. I HAVE FOUND ITS BEEN GOING ON FOR YEARS ON THE SRX. PLEASE HELP. SHOULD BE A RECALL ON THIS UNSAFE CAR.

Mileage: 14,000

OUR 2015 CADILLAC SRX HAS EXTREMELY DIM LOW BEAM HEADLIGHTS. THEY ARE SO DIM THAT WE ARE AFRAID TO DRIVE THE CAR AT NIGHT. WHEN WE DO DRIVE AT NIGHT, WE DRIVE WITH THE HIGH BEAMS ON BECAUSE THEY HAVE NOT BE AFFECTED BY THE DEFECT YET. DRIVING WITH THE HIGH BEAMS ON AT ALL TIMES IS HAZARDOUS TO OT...

Mileage: 60,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE ILLUMINATION WAS EXTREMELY DIM AND CAUSED A VISIBILITY HAZARD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. STERLING MCCALL CADILLAC (10422 SW FREEWAY, HOUSTON, TX) AND THE MANUFACTURER WERE ...

Mileage: 25,000

THE LOW BEAM HEADLIGHTS ARE SO DIM ITS LIKE YOU DON'T HAVE ANY HEADLIGHTS ON AT ALL. THE HIGH BEAMS WORK PERFECT. ITS VERY DANGEROUS TO BE DRIVING THIS VEHICLE AT NIGHT SINCE THE LIGHTS DON'T WORK PROPERLY.

Mileage: 28,468

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE ILLUMINATION WAS EXTREMELY DIM AND CAUSED A VISIBILITY HAZARD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. STERLING MCCALL CADILLAC (10422 SW FREEWAY, HOUSTON, TX) AND THE MANUFACTURER WERE ...

Mileage: 25,000

HEADLIGHTS ARE ALMOST NON EXISTENT DURING NIGHT DRIVING, FIRST NOTICED DRIVING AT NIGHT ON STATE HIGHWAY 35 FROM BAY CITY TEXAS TO PALACIOS TEXAS NOVEMBER 13 2019 DURING INTERMITTENT RAIN SHOWERS...HAD TO USE BRIGHTS TO GET ANY DOWN ROAD ILLUMINATION.

Mileage: 23,000

WHILE DRIVING ON I-95 AT NIGHT, WITH ONCOMING TRAFFIC, LEGALLY FORBIDDING THE USE OF HI-BEAMS, A DEER, I BELIEVE, SUDDENLY CROSSED THE ROAD, 50-75 FEET IN FRONT OF MY VEHICLE. THE LOW BEAMS ON THE VEHICLE ARE SO POOR I WAS UNABLE TO SEE THE DEER UNTIL IT WAS DIRECTLY IN FRONT OF THE VEHICLE. I HAD T...

Mileage: 99,000

I WAS DRIVING DOWN A CITY STREET AT NIGHT AT APPROXIMATELY 10 MPH AND MY FRIEND INFORMED ME THAT MY HEAD LIGHTS DID NOT LOOK LIKE THEY WERE ON AT ALL. SINCE THIS INCIDENT, I ASKED ANOTHER FRIEND TO DRIVE AHEAD OF ME ON A DARK CITY STREET AND TELL ME IF MY LIGHTS WERE ON. HIS RESPONSE WAS, "YES THEY...

Mileage: 24,800

HEADLAMPS HAVE BECOME VERY DIM WHICH CAUSES AN UNSAFE CONDITION WHEN DRIVING AT NIGHT. IN ORDER TO SEE THE ROAD I MUST USE HIGH BEAMS. I AM CONSTANTLY SWITCHING OFF THE HIGH BEAMS WHEN AN ONCOMING CAR APPROACHES. DEALER HAS STATED THE PROBLEM IS NOT THE BULB BUT THE PROJECTED LENSE IN FRONT OF THE B...

LOW BEAM HEADLIGHTS DO NOT PROVIDE ENOUGH LIGHT TO DRIVE SAFELY AT NIGHT. THIS PROBLEM IS KNOWN BY GM AND THEY REFUSE TO HONOR THE REPAIRS. MANY FORUMS DISCUSS THIS SINCE IT INVOLVES THE CADILLAC SRX FROM 2011-2015. ALL THEY GO IS REPLACE THE WEATHER STRIPPING AROUND THE LIGHT BUT THAT IS NOT EFFECT...

LOW BEAM HEADLIGHTS DO NOT PROVIDE ENOUGH LIGHT TO DRIVE SAFELY AT NIGHT. THIS PROBLEM IS KNOWN BY GM AND THEY REFUSE TO HONOR THE REPAIRS. MANY FORUMS DISCUSS THIS SINCE IT INVOLVES THE CADILLAC SRX FROM 2011-2015. ALL THEY GO IS REPLACE THE WEATHER STRIPPING AROUND THE LIGHT BUT THAT IS NOT EFFECT...

MOISTURE COLLECTS IN THE HEADLIGHT ASSEMBLY WHICH CAUSES THE LOW BEAM HEADLIGHT EFFECTIVENESS TO SERIOUSLY REDUCED. THE LUMENS PROJECTED ONTO THE ROAD ARE SO LOW THAT IT IS ALMOST LIKE DRIVING WITHOUT YOUR HEADLIGHTS ON. THIS PRESENTS A SERIOUS NIGHT DRIVING SAFETY SITUATION. THE DEALER AND GM AD...

Mileage: 41,089

VERY BAD VISIBILITY DRIVING AFTER DARK. THE HEADLIGHTS ARE VERY DIM AND IT'S DIFFICULT TO SEE THE ROAD AND SURROUNDING AREA WHILE DRIVING AT NIGHT. I'VE CONTACTED A LOCAL AUTO REPAIR SHOP AND THEY STATED THIS WAS A ONGOING PROBLEM WITH THE VEHICLE I DRIVE. I PURCHASED THE VEHICLE USED AND NO MENT...

Mileage: 34,000

WHILE DRIVING MY 2015 CADILLAC SRX AT NIGHT WITH MY HEADLIGHTS ON LOW BEAM THE VISIBILITY IS SO BAD THAT YOU MIGHT AS WELL BE DRIVING WITH NO HEADLIGHTS ON AT ALL. MOST OF THE TIME WHILE DRIVING AT NIGHT I HAVE TO DRIVE WITH MY HEADLIGHTS ON HIGH BEAMS ALL THE TIME BECAUSE IF NOT I CANNOT SEE ANYTHI...

Mileage: 60,000

DRIVE A 2015 CADILLAC SRX AND THE DISPLAY SCREEN HAS COMPLETELY WENT OUT. CANNOT LISTEN TO THE STEREO, USE THE BACK UP CAMERA, OR ANYTHING. LUCKILY, WE WERE ABLE TO FIGURE OUT WHERE TO PUSH TO CONTROL THE TEMPERATURE. WE HAVE BEEN TOLD BY SEVERAL CADILLAC OWNERS AND MECHANICS THAT THIS IS A COMMON I...

Mileage: 57,000

WE DRIVE A 2015 CADILLAC SRX. I WORK IN REAL ESTATE AND WENT OUT TO ONE OF MY HOMES TO REMOVE THE SIGNAGE AFTER THE HOME HAD SOLD AND WHEN I WENT TO LET UP THE HATCH TO PLACE THE SIGN IN THE BACK OF THE VEHICLE THE HATCH WOULD NOT OPEN. AFTER SEVERAL FAILED ATTEMPTS OF TRYING TO OPEN THE HATCH FROM ...

Mileage: 60,000

I'M WRITING TO YOU ABOUT AN INCIDENT THAT TOOK PLACE ON MAY 18, 2019. MY HUSBAND AND I WERE TRAVELING HOME IN OUR CADILLAC SRX AT ABOUT 6:00 PM OUR CAR SUDDENLY SPUN OUT OF CONTROL AS WE HEARD A BANG, THROWING US ACROSS THREE LANES LISTENING TO CARS SCREECHING ALL AROUND US ON THE NJ TURNPIKE, WE TH...

Mileage: 27,000

I'M WRITING TO YOU ABOUT AN INCIDENT THAT TOOK PLACE ON MAY 18, 2019. MY HUSBAND AND I WERE TRAVELING HOME IN OUR CADILLAC SRX AT ABOUT 6:00 PM OUR CAR SUDDENLY SPUN OUT OF CONTROL AS WE HEARD A BANG, THROWING US ACROSS THREE LANES LISTENING TO CARS SCREECHING ALL AROUND US ON THE NJ TURNPIKE, WE TH...

Mileage: 27,000

THE LIGHTS ON MY CADILLAC SRX IS ALMOST NONEXISTENT. I AM NOT ABLE TO DRIVE MY CAR AT NIGHT BECAUSE I HAVE NO LOW BEAMS!! THE DEALERSHIP TOLD ME IT WOULD BE 1800.00 TO REPLACE THEM BUT THEY WILL BE REPLACING THEM WITH THE SAME KIND I HAVE IN THERE SO IN 4 YEARS I WILL BE PAYING ANOTHER 1800.00.GM K...

Mileage: 40,000

SEALED HEADLIGHT ASSEMBLY FAILS CAUSING IRREVERSIBLE CONDENSATION BUILDUP THAT DIFFUSES LOW-BEAM HEADLIGHTS TO THE POINT OF BEING UNUSABLE. HEADLIGHTS ARE SO DIM THAT TURN SIGNALS ILLUMINATE THE ROADWAY MUCH MORE BRIGHTLY THAN THE HEADLIGHTS. HAPPENS IN ALL OPERATING CONDITIONS, STATIONARY, IN MO...

Mileage: 74,000

MY HEADLIGHTS ARE SO DIM I NO LONGER FEEL SAFE DRIVING AT NIGHT AND WHEN I NEED TO I DRIVE WITH MY BRIGHTS ON, WHICH SEEMS TO UPSET A LOT OF OTHER DRIVERS. I HAVE BROUGHT MY VEHICLE TO THE DEALERSHIP IN REGARDS TO THIS ISSUE AND THEY SAID "YEAH, WE'VE HAD A LOT OF COMPLAINTS ABOUT THIS BUT THERE I...

ON SEVERAL OCCASIONS OVER THE PAST 3 MONTHS THE CAR WOULD "JOLT" WHILE ACCELERATING IN THE 20 TO 30 MPH RANGE SO BAD IT FELT LIKE I WAS HIT FROM BEHIND. FELT LIKE THE TRANSMISSION GOT CAUGHT BETWEEN GEARS. TOOK THE CAR TO THE DEALER AND HAD TO PAY OVER $275 FOR DIAGNOSTICS AND REPROGRAMMING EVEN THO...

Mileage: 51,000

THE CUE SYSTEM IS TOTALLY UNRESPONSIVE. I HAVE AROUND 57,000 MILES AND BOUGHT THIS CAR AS A CERTIFIED USED VEHICLE WITH AROUND 30K MILES. THE CUE SYSTEM WORKED WHEN I BOUGHT THE CAR BUT CERTAIN ICONS LATER STOPPED RESPONDING WHILE THE MILEAGE WAS UNDER 50K. AND NOW NOTHING RESPONDS. I CALLED CUSTO...

Mileage: 40,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE LIGHTS ON THE VEHICLE WERE VERY DIM, WHICH MADE IT DIFFICULT TO SEE WHEN DRIVING AT NIGHT. CADILLAC OF BIRMINGHAM (1677 MONTGOMERY HWY, VESTAVIA HILLS, AL 35216, (205) 588-4478) STATED THAT THE FAILURE WAS WELL KNOWN AND THE ENTIR...

Mileage: 28,000

I HAD MY CRUISE CONTROL SET TO 70 MILES PER HOUR AND WHEN IT WAS TIME TO EXIT THE HIGHWAY, THE CRUISE CONTROL WOULD NOT TURN OFF. I ENTERED A ONE-LANE ELEVATED EXIT. I APPLIED THE BRAKES, AND WHILE GOING 50 MPH, WAS TRYING TO TURN THE CRUISE CONTROL OFF AT ITS SWITCH. I SHIFTED THE CAR INTO NEUTRAL...

Mileage: 49,000

PASSENGER SIDE EXTERIOR HEADLAMP WENT OUT SUDDENLY WHILE TRAVELING. IT WAS RAINING AND WHEN MY HUSBAND CHECKED THE LIGHTS NOTICED THAT THERE WAS A LOT OF MOISTURE INSIDE THE HEADLIGHTS. WE ASSUMED THE BULB JUST WENT OUT BUT WE CHANGED THE BULB AND IT STILL DIDN'T WORK. WE HAD TO TRAVEL 5 HOURS HOME ...

Mileage: 21,000

I PURCHASED A USED 2015 SRX CADILLAC IN 2017 WITH 26,000 MILES ON IT. PROGRESSIVELY THE HEADLAMPS (LOW BEAM) HAVE GOTTEN DIMMER AND DIMMER TO THE POINT THAT I AM NOW HAVING TO DRIVE MY CAR WITH THE HIGH BEAMS ON BECAUSE I CANNOT SEE THE ROAD IN FRONT OF MY VEHICLE. THE CAR IS 4 YRS OLD NOW AND HAS 7...

Mileage: 70,000

I PURCHASED A USED 2015 SRX CADILLAC IN 2017 WITH 26,000 MILES ON IT. PROGRESSIVELY THE HEADLAMPS (LOW BEAM) HAVE GOTTEN DIMMER AND DIMMER TO THE POINT THAT I AM NOW HAVING TO DRIVE MY CAR WITH THE HIGH BEAMS ON BECAUSE I CANNOT SEE THE ROAD IN FRONT OF MY VEHICLE. THE CAR IS 4 YRS OLD NOW AND HAS 7...

Mileage: 70,000

FOR MONTHS NOW I HAVE BEEN HAVING PROBLEMS WITH MY BRAKES. THEY ALL OF A SUDDEN GO HARD AND DON'T BRAKE AS EASY AS THEY SHOULD ALSO TAKE A LOT LONGER TO BREAK AND HAVE TO PUSH DOWN FURTHER AND ALL OF A SUDDEN A DAY OR TWO LATER IT'S GONE. IT COMES AND GOES RANDOMLY. I TOLD THE DEALERSHIP THEY SAID T...

LIGHTS ARE NOTICEABLY DIM WHILE DRIVING IN RAINY WEATHER. VISIBILITY IS MORE DIFFICULT AT NIGHT. MY PASSENGERS WERE ASKING ME WERE MY LIGHTS EVEN ON BECAUSE THEY FELT UNSAFE. CADILLAC OFFERED A REIMBURSEMENT. I FEEL THAT THIS IS A SAFETY.

Mileage: 48,000

LIGHTS ARE NOTICEABLY DIM WHILE DRIVING IN RAINY WEATHER. VISIBILITY IS MORE DIFFICULT AT NIGHT. MY PASSENGERS WERE ASKING ME WERE MY LIGHTS EVEN ON BECAUSE THEY FELT UNSAFE. CADILLAC OFFERED A REIMBURSEMENT. I FEEL THAT THIS IS A SAFETY.

Mileage: 48,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS DID NOT PROVIDE ADEQUATE LIGHTING AND CREATED A VISIBILITY HAZARD. SILVER STAR CADILLAC (3601 AUTO MALL DR, THOUSAND OAKS, CA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR...

Mileage: 44,000

BREAKING SYSTEM SEEMS DELAYED, APPLYING FOOT ON THE PEDAL TO BREAK TAKES MORE PRESSURE THEN USUAL. ALSO WHEELS ARE CONSTANTLY SQUEAKING. FOR OVER A YEAR I'VE BROUGHT THIS ATTENTION TO THE DEALERSHIPS MECHANIC WHERE I PURCHASED THE VEHICLE AND THEIR ONLY IMPLY IS THAT THE BREAKS ARE CERAMIC AND WIL...

Mileage: 6,600

THE DRIVE SHAFT NEEDED TO BE REPLACED AT 65,000 MILES. THE HEADLIGHTS LOOK LIKE THEY ARE NOT ON AT NIGHT WHEN YOU ARE DRIVING. THERE HAVE BEEN 2 CLASS ACTION LAWSUITS WON IN CALIFORNIA AND FLORIDA FOR THESE DEFECTIVE HEADLIGHTS. I DON'T KNOW WHY THEY WOULD NOT INCLUDE ALL THE CARS THAT HAD THESE HEA...

Mileage: 59,000

THE DRIVE SHAFT NEEDED TO BE REPLACED AT 65,000 MILES. THE HEADLIGHTS LOOK LIKE THEY ARE NOT ON AT NIGHT WHEN YOU ARE DRIVING. THERE HAVE BEEN 2 CLASS ACTION LAWSUITS WON IN CALIFORNIA AND FLORIDA FOR THESE DEFECTIVE HEADLIGHTS. I DON'T KNOW WHY THEY WOULD NOT INCLUDE ALL THE CARS THAT HAD THESE HEA...

Mileage: 59,000

THE DRIVE SHAFT NEEDED TO BE REPLACED AT 65,000 MILES. THE HEADLIGHTS LOOK LIKE THEY ARE NOT ON AT NIGHT WHEN YOU ARE DRIVING. THERE HAVE BEEN 2 CLASS ACTION LAWSUITS WON IN CALIFORNIA AND FLORIDA FOR THESE DEFECTIVE HEADLIGHTS. I DON'T KNOW WHY THEY WOULD NOT INCLUDE ALL THE CARS THAT HAD THESE HEA...

Mileage: 59,000

HEADLIGHTS WHEN I DRIVE AT NIGHT ON LOW BEAM I CAN NOT SEE VERY WELL.I REPLACE BULBS IT DID NOT HELP. YOU CAN NOT GO VERY FAST AT NIGHT BECAUSE YOU CANNOT SEE VERY WELL .YOU HAVE TO PUT LIGHTS ON HIGH BEAM. I THINK THIS SHOULD BE RECALL AND FIX.

Mileage: 70,000

THE BUILT-IN BACKUP CAMERA SOMETIMES FAILS TO WORK CORRECTLY. NORMALLY, THE BACKUP CAMERA IMAGE AND GUIDE APPEARS ON THE CENTER SCREEN A FEW SECONDS AFTER SHIFTING INTO REVERSE. HOWEVER, OCCASIONALLY THE VIDEO FEED FROM THE BACKUP CAMERA DOES NOT SHOW WHEN IN REVERSE. INSTEAD, THE DISPLAY IS A SOLID...

Mileage: 28,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO KEVIN WHITAKER CHEVROLET (2320 LAURENS RD, GREENVILLE, SC 29607, (864) 297-0011) WHERE IT WAS DIAGNOSE...

Mileage: 60,000

MY 2015 CADILLAC SRX HAS A HEADLIGHT PROBLEM. USEING LOW BEAMS YOU CAN NOT SEE VERY WELL AT NIGHT. I REPLACED THEM IT DID NOT HELP. I THINK IT IS A SAFETY ISSUE. I THINK GMC NEEDS TO RECALL AND FIX THE PROBLEM.

Mileage: 16,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS PRODUCED LOW ILLUMINATION AND SHE WAS UNABLE TO DRIVE AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROGAN CADILLAC (112 US-46, TOTOWA, NJ 07512, (973) 200-6342) WHERE IT WAS DIAGNOSE...

Mileage: 7,000

HEADLIGHTS ARE EXTREMELY DIM...VERY DANGEROUS WHEN DRIVING ON UNLIGHTED ROADS AT NIGHT. WE HAVE TO TURN ON THE HIGH BEAMS IN ORDER TO SEE THE ROAD. RECENTLY, WE HAD THE HIGH BEAMS ON WHEN DRIVING ON A DARK INTERSTATE, AND ANOTHER DRIVER, THINKING WE WERE BEING CARELESS, TRIED TO RUN US OFF THE ROA...

Mileage: 88,500

I HAVE A 2015 SRX CADILLAC WITH THE FRONT PASSENGER HEAD LIGHT VERY DIM. IT BECAME DIMMER OVER A PERIOD OF TIME, CAUSING YOU TO NOT BE ABLE TO SEE WHILE DRIVING AT NIGHT AND ALMOST IMPOSSIBLE TO SEE AT NIGHT DURING A RAIN STORM. THIS IS IN MY OPINION IS A MAJOR SAFETY HAZARD/ ISSUE

Mileage: 50,000

HEADLIGHTS UNSAFE. I BOUGHT MY 2015 SRX NEW, AND FROM THE OUTSET THE LOW BEAM HEADLIGHTS WERE VERY DIM. VISIBILITY IS SO POOR THAT I CAN'T SAFELY DRIVE MY SRX AT NIGHT; MY 4-YEAR-OLD $50,000 SRX HAS ONLY 13,000 MILES ON IT. THE DEALER QUOTED ME ~$300 TO REPLACE WITH NON-GM BULBS BUT CAN'T GUARANTY T...

Mileage: 13,000

LOW BEAM HEADLIGHTS MAKE IT HARD TO SEE AT NIGHT. THE INFOTAINMENT SYSTEM WORKS INTERMITTENTLY.

Mileage: 55,000

LOW BEAM HEADLIGHTS MAKE IT HARD TO SEE AT NIGHT. THE INFOTAINMENT SYSTEM WORKS INTERMITTENTLY.

Mileage: 55,000

LOW BEAM HEADLIGHTS MAKE IT HARD TO SEE AT NIGHT. THE INFOTAINMENT SYSTEM WORKS INTERMITTENTLY.

Mileage: 55,000

STABILITRAK (ETC) ENGAGED DURING HIGHWAY DRIVING ON DRY ROAD NEARLY CAUSING A WRECK BY SLOWING THE VEHICLE ABRUPTLY BELOW 20MPH. "ENGINE POWER REDUCED" ILLUMINATED. ACCELERATOR POSITION SENSOR (APS) CODE IN THE ECM. LESS THAN 6000 MILES AFTER DEALER REPLACEMENT OF APS AND FIXING CONNECTIONS, SAME...

Mileage: 53,000

WHEN I AM DRIVING IN THE DARK BOTH OF MY HEADLIGHTS ARE EXTREMELY DIM ESPECIALLY ON THE INTERSTATE. I AM UNABLE TO SEE SHORT DISTANCES IN FRONT OF ME AND IT HAS BECOME A SAFETY ISSUE. I HAVE HAD THE BULBS REPLACED TWICE WITH DIFFERENT TYPES OF BULBS AND IT DID NOT HELP AT ALL.

LOW BEAMS SO DIM YOU CAN'T SEE AT NIGHT. DEALER REPORTED YES IT IS A PROBLEM, YOU WILL HAVE TO REPLACE ENTIRE HEADLIGHT WITH NON DEALER LED HEADLIGHT TO RESOLVE. TRIED TO SEND ME TO HIS SONS SHOP TO RESOLVE PROBLEM. I HAVE REPLACED THE BULBS WITH NEW BULBS WHICH DID NOT RESOLVE. I HAVE TO D...

HEADLIGHTS ARE VERY DIM ON HIGHWAY. ACCORDING TO GERRY LANE CADILLAC SERVICE CENTER, 10945 REIGER ROAD, BATON ROUGE, LA 70809, 225-297-5377, REPLACING BULB WILL MAKE ONLY MINOR IMPROVEMENTS. BULB PROJECTOR LENSES ARE CLOUDY. ACCORDING TO DEALERSHIP, IT IS A COMMON PROBLEM FOR THE VEHICLE MODEL. ...

PASSENGER HEAD LIGHT VERY DIM I HAVE REPLACED THE BULB BUT DID NOT FIX THE PROBLEM VERY DIFFICULT TO DRIVE AT NIGHT THERE WAS OR IS A CLASS ACTION LAWSUIT I WOULD LIKE FOR GM TO FIX THIS PROBLEM SINCE THEY ARE AWARE ANY HELP WOULD BE APPRECIATED. *TR CONSUMER STATED 2 EMAILS WERE SENT REGARDING PA...

CUE SYSTEM AND SCREEN FADING OUT. BOTTOM HALF OF SCREEN DOES NOT WORK. WARNING MESSAGE ON CONSTANTLY. UNABLE TO CLEAR IT OUT.

Mileage: 64,125

WHILE DRIVING THE VEHICLE IT STUMPS IN THE REAR AND ALSO JOLTS IN THE FRONTS.

Mileage: 67,000

WHILE DRIVING THE VEHICLE IT STUMPS IN THE REAR AND ALSO JOLTS IN THE FRONTS.

Mileage: 67,000

WHILE DRIVING THE VEHICLE IT STUMPS IN THE REAR AND ALSO JOLTS IN THE FRONTS.

Mileage: 67,000

MY LOW BEAM HEADLIGHTS DO NOT PRODUCE ENOUGH LIGHT TO DRIVE SAFELY AT NIGHT. ONE LIGHT SEEMS TO BE A LITTLE WORSE THAN THE OTHER ONE. THEY ARE DEFINITELY UNSAFE. IT SEEMS THIS IS A COMMON COMPLAINT WITH THESE VEHICLES. SOMETHING MUST BE DONE.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT DURING EVENING HOURS THERE WAS POOR TO NO VISIBILITY WITH THE DAY TIME RUNNING LIGHTS. THE DEALER COURTESY CHEVROLET IN BROUSSARD (1345 EVANGELINE THRUWAY, BROUSSARD, LA 70518, (337) 347-8984) WAS NOTIFIED OF THE FAILURE AND INDICATED...

Mileage: 35,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AND PROVIDED POOR VISIBILITY. THE VEHICLE WAS TAKEN TO CHUCK NASH OF SAN MARCOS (3209 I-35, SAN MARCOS, TX 78666, (512) 253-8815) WHERE A NEW CRUISE CONTROL AND BACK-UP LIGHT WERE INSTALLED; HOWEVER, THE HEADLI...

Mileage: 47,276

THE LOW-BEAM HEADLIGHTS ARE VERY DIM. I ASKED THE DEALERSHIP'S SERVICE DEPARTMENT ABOUT IT AND WAS TOLD THAT GM WAS AWARE OF THE FAULTY PART (HEADLIGHT ASSEMBLIES WITH POOR QUALITY SEALS) AND WOULD REIMBURSE ME UP TO $1600 FOR REPLACING THEM WITH THE SAME FAULTY PART. I RECEIVED A LETTER FROM CAD...

Mileage: 90,200

LOW BEAM LIGHTS ARE HORRIBLE CANNOT SEE AT NIGHT UNLESS YOU USE HIGH BEAM LIGHTING. DANGEROUS FOR DRIVER AND ONCOMING TRAFFIC DUE TO HAVING TO USE HIGH BEAMS TO SEE SAFELY

Mileage: 51,200

HEAD LIGHTS WHEN ON SEEM TO GO DIM. IT IS A KNOWN PROBLEM, THOUSANDS OF VEHICLES ARE AFFECTED. MOVING OR STANDING STILL, THE LOW BEAMS DO NOT ADEGUATELY ILLUMINATE THE ROAD IN FRONT OF YOU. HIGH BEAMS ARE FINE, IN MY CASE IT IS THE RIGHT HEADLIGHT. SOME PEOPLE HAVE THE LEFT ONE OR BOTH ARE DIM. CADI...

Mileage: 31,000

HEAD LIGHTS WHEN ON SEEM TO GO DIM. IT IS A KNOWN PROBLEM, THOUSANDS OF VEHICLES ARE AFFECTED. MOVING OR STANDING STILL, THE LOW BEAMS DO NOT ADEGUATELY ILLUMINATE THE ROAD IN FRONT OF YOU. HIGH BEAMS ARE FINE, IN MY CASE IT IS THE RIGHT HEADLIGHT. SOME PEOPLE HAVE THE LEFT ONE OR BOTH ARE DIM. CADI...

Mileage: 31,000

WHEN DRIVING AT NIGHT, IT IS NEARLY IMPOSSIBLE TO SEE WITH NOT ONLY THE LINES IN THE ROAD, BUT ANYTHING IN THE ROAD! THIS IS THE MOST UNSAFE VEHICLE I'VE EVER DRIVEN. WHEN I HAVE TO USE MY BRIGHTS TO NAVIGATE MY WAY, OBVIOUSLY THOSE VEHICLES WHO PASS ME...AS WERE AS THOSE IN FRONT OF ME ( LESS THAN ...

Mileage: 85,000

HEADLIGHTS ARE SO DIM I CANNOT SEE THE ROAD AT NIGHT. I TRIED TO REPLACE THE ORIGINAL BULBS WITH LED LIGHTS AND WHILE IT HELPED A LITTLE I STILL CANNOT SEE.

Mileage: 36,700

I NOTICED THAT THE HEADLIGHTS ON MY 2015 CADILLAC SRX BECAME EXTREMELY DIM AROUND JULY OF 2018. IT IS VERY HARD TO SEE WELL WHEN DRIVING AT NIGHT, AND IT IS A HAZARD!! I MENTIONED THE PROBLEM WITH THE LIGHTS BEING DIM WHEN I WENT IN FOR AN OIL CHANGE AT THE DEALERSHIP, BUT I WAS TOLD THERE WAS NO...

LOW BEAM LIGHTING GIVES YOU NO VISIBILITY WHILE DRIVING IN THE DARK. I HAVE TO USE THE HIGH BEAMS AND BLIND THE ONCOMING TRAFFIC. THIS IS A SAFETY ISSUE FOR BOTH ME AND ONCOMING DRIVERS. ME, BECAUSE I WOULD WRECK USING MY LOW BEAMS AND ONCOMING VEHICLES COULD WRECK WHEN I USE MY HIGH BEAMS BLINDING ...

2015 CADILLAC HEAD LIGHTS ON DIM IS WHERE I AM UNABLE TO DRIVE AT NIGHT. THEY ARE VERY DIM AND AFTER TAKING TO DEALER WHEN IT WAS STILL UNDER WARRANTY THERE WAS NOTHING THAT THEY COULD DO. THIS NEEDS TO BE A RECALL ON GMC. IF ANYTHING SHOULD HAPPEN TO ME WHILE DRIVING AT NIGHT, GMC WILL BE HELD L...

Mileage: 46,000

"TAKATA RECALL" WHILE DRIVING AT NIGHT THE HEADLIGHTS STARTING TO BE DIM. I THOUGHT IT WAS MY EYE SITE AT FIRST. LAST FRIDAY MARCH 1, 2019 MY HUSBAND WAS WITH ME DRIVING IN RISING SUN MARYLAND AND IT GOT REAL SCARY AS WE WERE DRIVING AND THEY WENT ALMOST TOTALLY DARK. I SLOWED TO A CRAWL AND HIT M...

Mileage: 64,000

THE NEXT AREA OF CONCERN WAS ENTERING THE CAR DEALERSHIP (TRAPP CADILLAC IN HOUMA, LOUISIANA) ON 12/28/2018 TO HAVE THE HEADLIGHTS CHANGED. THE COST OF THIS CHANGE/REPLACEMENT WAS $942.94 FOR THE LABOR. THE DEALERSHIP DID, HOWEVER, WARRANTY THE HEADLIGHTS. MADE THE HEADLAMPS GOOD, BUT REFUSE TO HONO...

LOW BEAM HEADLIGHTS ARE EXTREMELY DIM AND VIRTUALLY WORTHLESS AT NIGHT. THE ROUND CENTER LENS LOOKS CLOUDY. THE PROBLEM IS NOT WITH THE CLEAR OUTER PLASTIC COVERING.

Mileage: 57,000

MICHELIN PREMIER LTX TIRE TREAD IS SEPARATING FROM THE TIRE AT 21000 MILES. PART #31741, GM PART #22996332

Mileage: 53,101

FRONT HEADLIGHTS ARE DIMMING OUT. HEADLIGHTS ARE NOT GIVING SUFFICIENT ENOUGH LIGHTING FOR DRIVING AT NIGHT. HEADLIGHTS OUTPUT IS POOR. I HAVE EXPERIENCED NEAR ACCIDENTS WITH OTHER VEHICLES AND PEDESTRIANS AT NIGHT BECAUSE OF I CAN'T SEE THE LANE DIVIDING LINES ON HIGHWAYS AND STREETS WHILE DRIVING ...

Mileage: 6,000

JUST BOUGHT A 2015 SRX CADILLAC ON FEB 16, 2019. TEST DROVE DURING THE DAY, BUT BY THE TIME ALL WAS DONE IT WAS NIGHT. DRIVING HOME AND 1/10 OF A MILE OUT, I PULLED OVER TO SEE IF THE LIGHTS WERE ON. THEY WERE, SO I CONTINUED TO DRIVE. ALL ALONG CONVINCING MYSELF IT MUST BE BECAUSE I WENT FROM A CAR...

Mileage: 56,812

2015 CADILLAC FRONT LIGHTS VERY POOR, DIM. TOOK TO DEALERSHIP, CHARGED US $188 TO "DIAGNOSE" WHEN THE PROBLEM WAS OBVIOUS, THEY WERE CLOUDY. THEN CHARGED US $1774 WE HAD NO CHOICE, LIGHTS WERE DISASSEMBLED, WE NEEDED TO SEE AT NIGHT! NOTE THERE WERE SEVERAL OTHERS GETTING SAME REPAIR RIGHT THERE AT ...

I PURCHASED THIS VEHICLE USED IN NOVEMBER 2018 FROM THE LOCAL LEXUS DEALER. I DIDN'T DRIVE IT AT NIGHT PRIOR TO TAKING A TRIP IN DECEMBER 2018 WHEN I LEFT EARLY IN THE MORNING IN A RAINSTORM. I WAS SHOCKED THAT I COULDN'T SEE A THING AND THOUGHT IT WAS JUST THE RAIN. LATER I DISCOVERED IT WAS THE HE...

Mileage: 39,000

THERE SEEMS TO BE NO FIX FOR LOW BEAMS ????

Mileage: 65,000

LOW BEAM HEADLIGHTS ARE SO DIM THAT IT IS DANGEROUS TO DRIVE AT NIGHT. GM CADILLAC SRX 2010-2016 HAS HAD THIS PROBLEM AND GM WILL NOT FIX THE PROBLEM. DEALERSHIP ALSO WAS NO HELP

THE LOW BEAMS ON THIS VEHICLE CREATE A DRIVING HAZARD AT NIGHT. THERE LITERALLY ARE HUNDREDS OF COMPLAINTS JUST BY DOING A GOOGLE SEARCH. SEE ALSO CARPROBLEMZOO.COM GM/CADILLAC HAS NO FIX. THE LIGHTS DO NOT PROJECT PROPERLY AND IN DARK AREAS YOU CAN'T TELL AT TIMES THAT THE LIGHTS ARE WORKING. GM SH...

Mileage: 49,083

I RECENTLY PURCHASED A 2015 CADILLAC SRX LUXURY CROSSOVER SUV (50,000 MILES). I NOTICED WHILE DRIVING AT NIGHT, THAT THE HEADLIGHTS BARELY ILLUMINATE THE ROAD. I CONTACTED MY LOCAL CADILLAC DEALERSHIP AND SPOKE WITH SERVICE DEPARTMENT PERSONNEL THAT INFORMED ME THAT THIS ISSUE WAS SYSTEMIC THROUGHOU...

PURCHASED FACTORY CERTIFIED 2015 CADILLAC SRX 11/2018. IN 12/2018 ONE DIM HEADLIGHT STOPPED WORKING. IN 1/2018 2ND DIM HEADLIGHT QUIT WORKING MAKIN IT DIFFICULT TO SEE WITHOUT BRIGHT LIGHTS. FOG LAMPS ALSO STOPPED WORKING. TRULY A SAFETY MATTER. SEARCH OF INTERNET SHOWS MANY OTHER SRX'S WITH SAME P...

Mileage: 33,000

TAKATA RECALL. LOW BEAM HEADLIGHTS ARE SO DIM THAT IT IS DANGEROUS TO DRIVE AT NIGHT. GM CADILLAC SRX 2010-2016 HAS HAD THIS PROBLEM AND GM WILL NOT FIX THE PROBLEM.

PURCHASED FROM A DEALERSHIP IN GA FRONT HEADLIGHTS SEEMED TO BE WORKING AT NIGHT, NOTICED THEY WERE VERY DIM, BUT CONTINUED TO DRIVE AT NIGHT ALTERNATING BRIGHTS. TOOK VEHICLE TO DEALERSHIP RECENTLY AFTER ALMOST BEING HIT AT NIGHT AND ONCE IN THE RAIN, A CAR TURNED IN FRONT OF ME TWICE AT NIGHT LIKE...

Mileage: 83,000

THE HEADLIGHTS ARE EXTREMELY DIM, AFRAID TO DRIVE AT NIGHT BECAUSE I CAN'T SEE AROUND OR IN FRONT OF ME WITHOUT USING MY HIGH BEAMS, ITS VERY DANGEROUS. I FEEL THAT ITS A SAFETY ISSUE. I HAVE ALSO READ THAT OTHERS HAVE THE SAME ISSUES AND CADILLAC HAS NOT CORRECTED THE PROBLEM, I ALSO READ THAT THER...

Mileage: 52,400

TEH TOUCH SCREEN IS NOT WORKING PROPERLY. FREEZES UP AND IT ALSO AFFECTS THE TEMPERATURE CONTROL. I BOUGHT THIS VEHICLE NEW AND AT 30,329 THE DEALERSHIP REPLACED THE RADIO CONTROL ASSEMBLY AND IT WORKED FINE UNTIL LAST WEEK. NOW AT JUST UNDER 55,000 MILES THE SAME THING IS HAPPENING. I SEE WHERE...

Mileage: 54,500

THE SUNROOF EXPLODED WHILE DRIVING ON INTERSTATE 67 (SAN DIEGO COUNTY) ON THE MORNING OF DECEMBER 31, 2018. APPROXIMATE SPEED WAS 55 MPH. IT SOUNDED LIKE A LARGE BLAST WHEN IT BLEW. GLASS FLEW EVERYWHERE, MOSTLY OUTWARD. IT LEFT A HOLE IN THE SUNROOF APPROXIMATELY 14 INCHES LONG AND 10 INCHES WIDE.

Mileage: 64,500

THE HEADLIGHTS ON MY SRX ARE SO DIM THAT I CANNOT SEE TO DRIVE AFTER DARK. AFTER SEARCHING THE INTERNET IT SEEMS THIS IS A VERY COMMON ISSUE THAT CADILLAC HAS NOT ADDRESSED. WE ARE NOW WORKING WITH A MECHANIC TO ORDER AFTERMARKET REPLACEMENTS SINCE CHANGING THE ENTIRE HEADLIGHT ASSEMBLY. REPLACING T...

Mileage: 68,000

THE LOW BEAM HEADLIGHTS MAKE IT EXTREMELY DANGEROUS TO DRIVE THIS VEHICLE AT NIGHT. PURCHASED THIS CAR ONE WEEK AGO. FIRST TRIP OUT AT NIGHT AND WAS FRIGHTENED BEYOND BELIEF. IT IS LIKE DRIVING WITH NO HEADLIGHTS. CADILLAC OR GM HAS GOT TO FACE THIS PROBLEM BEFORE SOMEONE IS KILLED. WE PAID WEL...

Mileage: 129,000

HEADLIGHT LOW BEAMS ARE VERY DIM. THEY ARE SO DIM IT IS VERY DIFFICULT TO EVEN SEE THEY'RE ON WHEN DRIVING. IT IS EXTREMELY DIFFICULT TO SEE IN FRONT OF YOU WHEN IN OPERATION. VERY DANGEROUS, AS I CANNOT SEE WELL IN LOW BEAM.

Mileage: 49,000

THE HEADLIGHTS DO NOT SHINE BRIGHTLY ENOUGH. ON A DARK STRETCH OF HIGHWAY ONE MAY ONLY SEE 15-20 FEET IN FRONT OF THE VEHICLE AND THIS IS DANGEROUS, IT IS ALWAYS NECESSARY TO DRIVE WITH THE BRIGHT LIGHTS ON. THE DEALER CHECKED OUT THE VEHICLE AND SAYS THAT THEY ARE NORMAL, BUT THAT IS SIMPLY NOT P...

Mileage: 40,000

THE LOW BEAM HEADLIGHTS ARE SO DIM THAT THEY DO NOT PROVIDE SUFFICIENT LIGHT FOR NIGHT DRIVING.

Mileage: 52,000

HEADLIGHT LOW BEAM CONTINUOUS FAILURE. HEADLIGHTS ON LOW BEAM FAIL TO ILLUMINATE THE ROAD, EVEN AFTER HAVING HEADLIGHTS REPLACED. UNABLE TO SEE ROAD DIVIDING LINE IN MANY INSTANCES WHILE DRIVING. VISIBILITY ON THE DRIVER SIDE LIMITED TO 20 FEET MAXIMUM. ALMOST HAD A PEDESTRIAN INCIDENT IN A CROS...

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE DIMMER FAILED TO FUNCTION PROPERLY AND THE DAYTIME RUNNING LAMPS DID NOT ILLUMINATE BRIGHTLY ENOUGH. THE CONTACT HAD TO APPLY THE HIGH BEAM HEADLIGHTS IN ORDER TO SEE THE ROAD. ANDREWS CADILLAC (1 CADILLAC DR, BRENTWOOD, TN 37027,...

DIM HEADLIGHTS ARE DEFECTIVE. I CAN BARELY SEE TO DRIVE AT NIGHT. THERE ARE GROUPS ON FACEBOOK OF NUMBERS OF PEOPLE WITH THE SAME COMPLAINT. PLEASE INVESTIGATE THIS MATTER BEFORE SOMEONE IS KILLED.

Mileage: 38,000

THE HEADLIGHTS ARE VERY DIM IT MAKES IT DIFFICULT TO SEE AT NIGHT. IT SEEMS AS IF THE HEADLIGHTS ARE NOT ON AT ALL AT NIGHT. IT'S A SAFETY ISSUE AND WE ARE AFRAID TO DRIVE THE CAR AT NIGHT. UPON TALKING TO THE DEALERSHIP AND CALLING CADILLAC CUSTOMER SERVICE, THEY TOLD ME THEY ARE AWARE OF THE PR...

HEADLIGHTS ARE DANGEROUSLY DIM. VEHICLE IS NOT SAFE TO DRIVE AT NIGHT.

HEADLIGHTS ARE DANGEROUSLY DIM. THEY DON'T LIGHT UP THE ROAD UNLESS YOU HAVE THE HIGH BEAMS ON. I'VE SEEN 100'S OF COMPLAINTS ABOUT THIS. QUOTED $1,400 TO REPAIR. THIS NEEDS TO BE RECALLED AS A MAJOR SAFETY HAZARD.

LOW BEAMS ARE VERY LOW TO ALMOST NON EXISTENT. THE BULBS WERE CHANGED OUT TO NO AVAIL IT IS EXTREMELY DANGEROUS TO DRIVER AT NIGHT NOT ONLY TO ME THE DRIVER BUT TO ALL OTHER VEHICLE ON THE ROAD.

Mileage: 45,000

EXTERIOR LIGHTING IS DANGEROUSLY [XXX] DIFFICULTY DRIVING VEHICLE AT NIGHT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 83,000

EXTERIOR LIGHTING IS DANGEROUSLY [XXX] DIFFICULTY DRIVING VEHICLE AT NIGHT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 83,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLIES LOOKED CLOUDY INSIDE, WHICH MADE IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS A...

Mileage: 40,000

I TWICE COMPLAINED TO DEALERSHIP THAT THE LIGHTS WERE NOT ILLUMINATING AND I HAD TO DRIVE WITH MY BRIGHTS ON. TWICE THEY DID NOTHING. I WAS PULLED OVER BY A POLICE OFFICER WHO TOLD ME HE THOUGHT I HAD ONLY MY FOG LIGHTS ON AND NOT HEAD LIGHTS. THIS CAR DOES NOT HAVE FOG LIGHTS AND THE OFFICER WAS S...

Mileage: 53,000

HEADLIGHTS ARE NOT WORKING ON DIM SETTING, OK ON BRIGHT BUT DIM IS SO DIM YOU CAN'T SEE. I'VE HAVE TRIED TO HAVE IT REPAIRED BUT NO ONE HAS BEEN ABLE TO FIX IT. VERY DANGEROUS CAN'T DRIVE THE VEHICLE AT NIGHT.

Mileage: 45,000

LOW BEAM LIGHTS ARE DANGEROUSLY DIM AND LOW. THEY DO NOT PROJECT HARDLY ANY LIGHT ON THE ROAD. APPARENTLY MANY MANY OWNERS ARE HAVING THIS PROBLEM AND GM IS FAILING TO ADDRESS IT. THEY NEED TO FIGURE OUT HOW TO FIX IT BEFORE SOMEONE IS KILLED BECAUSE THEY ARE NOT SEEN AT NIGHT!

Mileage: 55,000

ADD ANOTHER CADILLAC SRX TO THE LIST, OUR 2015 SRX HAS VERY DIM LOW BEAM HEAD LIGHTS..... I HAVE BEEN TOLD AND LOOKED UP FOR MYSELF, THAT CADILLAC AND THE APP WARRANTY FOLKS WILL NOT STAND BEHIND THE HEAD LIGHT ASSEMBLIES; WHICH APP SHOULD NOT HAVE TO STAND BEHIND A FACTORY FAULTY HEAD LIGHT ASSEMBL...

Mileage: 55,000

THE COMPLAINT IS ABOUT MY TIRES. I BOUGHT MY CAR IN NOV 2017/TOOK MY CAT ABOUT TIRES/THEY STAT I NEED 4 NEW TIRES/BUT BECAUSE I JUST BROUGHT THE CAR, THEY WOULD GIVE ME 4 TIRES/AND THAT CAR SHOULD HAVE WHEN OUT WITH THEM TIRES. I JUST TOOK MY CAR BACK AGAIN FOR TIRES/ NOW THEY STATE I NEED 4 NEW TIR...

CUE INFOTAINMENT TOUCH SCREEN IS MALFUNTIONING CAUSING DISTRACTION FROM DRIVING SINCE ATTENTION TO ROAD IS INTERRUPTED TO MAKE ADJUSTMENTS VARIOUS SIGHT REQUIRED SYSTEMS IN VEHICLE. KNOWN PROBLEM FOR SEVERAL MODEL YEARS, YET NOT RECALLED FOR CORRECTION. REPAIR ESTIMATE IS $1,500.00. CAUSED HITTING O...

Mileage: 60,000

AUG 2018 I NOTICED MY LOW BEAM LIGHTS WERE BARELY VISIBLE, LIKE I WAS DRIVING IN THE DARK WITH NO LIGHTS ON. I SWITCHED TO HIGH BEAMS AND COULD SEE VERY GOOD, BUT THEN SWITCHED BACK TO LOW BEAM AND IT WAS STILL THE SAME....VERY POOR LIGHTING. I HAD THE BULBS CHANGED OUT IN OCT 2018 FOR $200, BUT THI...

Mileage: 46,000

TAKATA RECALL REAR TOE LINK ADJUSTER. I WAS TRAVELING IN THE VEHICLE WITH MY DAUGHTER ON THE FEEDER OF BELTWAY8 SOUTH COMING DOWN OFF A BRIDGE. THE VEHICLE BEGIN TO MOVE ACROSS THE ROAD IN A JERKING MATTER. I DID NOT HAVE CONTROL OF THE CAR. I TOOK MY FOOT OFF THE GAS TO HELP REDUCE SPEED OF THE CA...

Mileage: 102,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM ON THE VEHICLE, WHICH MADE IT NEARLY IMPOSSIBLE TO SEE THE ROAD WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER (DWAIN TAYLOR CHEVROLET BUICK GMC, 1307 S 12TH ST, MURRAY, KY 42071) AND THE LIGH...

Mileage: 53,000

WE PURCHASED THIS CAR IN OCTOBER 2018. A FEW DAYS LATER WE WERE DRIVING HOME AT NIGHT. I TURNED ON THE LOW BEAM HEADLIGHTS AND TOLD MY WIFE I COULD BARELY SEE ANY LIGHT. A FEW MOMENTS LATER I ALMOST DROVE INTO A DITCH. WE CALLED THE DEALER THE NEXT DAY. DESPITE HAVING A REMAINING BUMPER TO BUMPER WA...

Mileage: 31,000

VEHICLE'S LOW BEAMS ARE EXTREMELY DIM MAKING OPERATION DIFFICULT. ILLUMINATION AT THE 115 FT DISTANCE IS QUESTIONABLE. VEHICLE IS A HAZARD TO OPERATE FOR SELF & OTHERS AFTER DUSK AND BEFORE DAWN.

AT 32,650 MILES, WHILE PARKED IN MY DRIVEWAY, THE CAR BEGAN TO FLASH THE HEADLIGHTS AND HONK THE HORN FOUR TIMES IN SUCCESSION, THEN IT WOULD STOP. I SAW THIS HAPPEN FOUR DIFFERENT TIMES IN TWO DAYS WHILE IT WAS PARKED. AT THIS TIME, THERE WAS ALSO A CONSTANT TICKING SOUND IN THE REAR OF THE CAR AND...

Mileage: 32,650

MY 2015 CADILLAC SRX LIGHTING IS TOO DIM TO DRIVE AT NIGHT. I HAVE TO RELY ON OTHER DRIVERS LIGHTS TO HAVE A GOOD VIEW OF THE ROAD. IF THERE ARE NO OTHER DRIVERS NEAR ME, I NEED TO USE MY BRIGHT LIGHTS AS A SAFETY PRECAUTION. I HAVE REPLACED THE LIGHT BULBS BUT THAT DID NOT FIX THE ISSUE. IN READING...

JUST BOUGHT THIS VEHICLE. LOW BEAMS ARE SO DIM IT IS HARD TO WATCH FOR DEER. MAKING ME UNEASY TRYING TO DRIVE AT NIGHT.

Mileage: 27,715

DRIVING AND SITTING STILL DURING HEAVY RAINFALL, WATER STARTS LEAKING INTO VEHICLE ON RIGHT SIDE BELOW THE GLOVE COMPARTMENT. THE WATER WAS A CONSTANT FLOW. THIS COULD HAVE CAUSED AN ELECTRICAL SHORT, MADE DRIVING HAZADOUS.I'M NOT WHAT THE CAUSE OF THE LEAK IS.

Mileage: 47,500

CUE SYSTEM FREEZES ALL THE TIME. THIS BEGAN AS SOON AS MY FULL WARRANTY ENDED. I THOUGHT IT WAS A FLUKE INITIALLY. HOWEVER, NOW WITH 54000 MILES, THE CUE SYSTEM IS TOTALLY INEFFECTIVE. THIS NEEDS TO BE A RECALL SEEING THE MASSIVE NUMBER OF CAR OWNERS WITH THE SAME PROBLEM.

THE HEADLIGHTS ARE EXTREMELY DIM, I HAVE ALMOST WRECKED BECAUSE I WAS UNABLE TO SEE. I HAVE REPLACED THE BULBS WITH THE XD1 EXTRA BRIGHT AND DID NOT EVEN MAKE A DIFFERENCE. THIS IS A DANGEROUS CAR TO DRIVE AT NIGHT AND I CAN'T BELIEVE CADILLAC REFUSES TO MAKE THIS RIGHT.

Mileage: 72,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS FAILED TO PRODUCE ENOUGH LIGHT. THE CONTACT HAD TO DRIVE WITH THE HIGH BEAMS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ...

Mileage: 63,000

THE LOW BEAM HEADLIGHTS HAVE CONDENSATION AND ARE SO DIM I CAN'T DRIVE AT NIGHT. I TOOK MY CAR TO THE DEALERSHIP AND THEY TOLD ME IT'S ABOUT A $2000.00 REPAIR FOR A CAR THAT IS 4 YEARS OLD. THAT SEEMED RIDICULOUS SO MY HUSBAND AND I BEGAN SEARCHING AND FOUND THAT MANY SRX DRIVERS ARE HAVING THIS SAM...

Mileage: 80,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE THE CONTACT WAS DRIVING AFTER DUSK, THE HEADLIGHTS WERE DIM AND WERE INSUFFICIENT FOR DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO ALL STAR AUTOPLEX (LOCATED AT 1216 E. PALESTINE AVENUE, PALESTINE, TX 75801) AND THE HEADLAMPS WERE REPLACED; HOWEVER, THE ...

Mileage: 35,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE THE CONTACT WAS DRIVING AFTER DUSK, THE HEADLIGHTS WERE DIM AND WERE INSUFFICIENT FOR DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO ALL STAR AUTOPLEX (LOCATED AT 1216 E. PALESTINE AVENUE, PALESTINE, TX 75801) AND THE HEADLAMPS WERE REPLACED; HOWEVER, THE ...

Mileage: 35,000

LOW BEAM HEADLIGHTS VERY DIM AND HAVE BEEN SINCE THE VEHICLE WAS NEW IN JANUARY OF 2015. CONTACTED DEALER AND WAS INFORMED THIS WAS A COMMON PROBLEM WITH THE SRX FOR WHICH THERE WAS NO FIX. ON MY THIRD SET OF AFTERMARKET HALOGEN BULBS WITH ONLY MARGINAL IMPROVEMENT. CONSIDER IT SOMEWHAT DANGEROUS TO...

HEADLIGHTS ARE DIM. IT'S HARD TO DRIVE AND SEE WHILE DRIVING AT NIGHT. I'VE ALMOST GOT INTO SOME REALLY BAD CAR ACCIDENTS BECAUSE CARS HAVE PULLED OUT RIGHT IN FRONT OF ME BECAUSE MY HEADLIGHTS ARE SO DIM. I SHOULD NOT HAVE TO USE MY BRIGHTS ALL THE TIME AT NIGHT. ON COMING TRAFFIC FLASH ME BECAUSE ...

Mileage: 50,000

I PURCHASED THE VEHICLE IN JULY OF 2018 AND NOTICED THE HEADLIGHTS SEEMED DIM. THOUGHT MAYBE I WAS JUST STILL ADJUSTING TO NEW CAR. WENT ON HIGHWAY EARLY IN THE MORNING ONE DAY BEFORE SUNUP AND REALLY COULD NOT SEE.. THOUGHT THE HEADLIGHTS WERE OFF. PULLED OVER AND CHECKED. THEY WERE ON BUT JUST VER...

Mileage: 45,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING AFTER DUSK, THE HEADLAMPS FAILED TO ADEQUATELY ILLUMINATE THE ROADWAY. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH AN AUTO DIMMING FEATURE. THE VEHICLE WAS TAKEN TO BOYD CHEVROLET CADILLAC BUICK (LOCATED AT 1875 SPARTANBURG HWY, HENDE...

Mileage: 50,000

SECTION OF TOUCH SCREEN NO LONGER WORKING

Mileage: 38,500

THE HEADLIGHTS ON MY SRX BECAME VERY DIM VERY QUICKLY. AFTER DOING SOME RESEARCH OF MY OWN, IT APPEARS THIS IS A MANUFACTURERS DEFECT. I TOOK IT TO MY LOCAL CADILLAC DEALERSHIP ON 10/1. THEY STATED THEY DIDN'T KNOW EXACTLY WHAT THE PROBLEM WAS, BUT SOMEHOW THE LENS WAS BAD. WAS GOING TO COST $1600+ ...

Mileage: 56,000

FRONT HEADLIGHTS ARE SO DIM THEY APPEAR TO BE TURNED OFF. THE CAR IS NOT DRIVABLE AT NIGHT. THE CAR IS IN COVERED PARKING WITH 43,000 MILES. THIS WAS DISCOVERED WHILE NIGHT DRIVING AND THE ONLY WAY TO SEE WAS TO USE BRIGHT BEAMS. INDEPENDENT MECHANIC SAYS THIS IS DEFECT. GM NOT ACKNOWLEDGING VIA...

Mileage: 43,000

HEADLIGHTS ARE EXTREMELY DIM, IT IS IMPOSSIBLE TO DRIVE WHEN IT IS DARK. I ATTEMPTED TO THIS MORNING AS I NEEDED TO COME IN TO WORK EARLY AND NEARLY WRECKED. I HAD TO PULL OVER OFF THE FREEWAY AND WAIT FOR DAYLIGHT. I KNEW THEY WERE DIM AND BECAUSE OF THAT TRY TO NEVER DRIVE AT NIGHT BUT IT IS RIDIC...

Mileage: 75,000

I HAVE NOTICED FOR THE PAST 3 MONTHS OF THE 3 YEARS I HAVE OWNED THE 2015 CADILLAC SRX THAT THE LOW BEAM HEAD LAMPS ARE TO DIM TO DRIVE AT NIGHT. THIS IS A SERVE SAFETY ISSUE. THE HEADLAMPS THROW NOW RECOGNIZABLE LIGHT ON THE ROAD. THE LIGHTS ARE ON AND HAVE NO DIRECTIONAL ISSUES. CALLS TO MULT...

Mileage: 49,000

I HAVE NOTICED FOR THE PAST 3 MONTHS OF THE 3 YEARS I HAVE OWNED THE 2015 CADILLAC SRX THAT THE LOW BEAM HEAD LAMPS ARE TO DIM TO DRIVE AT NIGHT. THIS IS A SERVE SAFETY ISSUE. THE HEADLAMPS THROW NOW RECOGNIZABLE LIGHT ON THE ROAD. THE LIGHTS ARE ON AND HAVE NO DIRECTIONAL ISSUES. CALLS TO MULT...

Mileage: 49,000

LOW BEAM LIGHTS ARE NOT FUNCTIONING AT APPROPRIATE LEVELS TO SEE SAFELY. TOOK THE CAR TO SCRANTON GMC/CHEVY IN VERNON, CT AND SERVICE DEPARTMENT HAD IT FOR A DAY, AND RETURNED IT SAYING THEY FOUND NOTHING WRONG WITH THE HEADLIGHTS BUT HAD NO PAPERWORK FOR ME TO SIGN OR HAVE. THEY ALSO TOLD ME THAT...

MY HEADLIGHTS ARE VERY DIM , SO DIM I THOUGHT THE LEFT ONE WAS OUT COMPLETELY. MY HEADLIGHTS ARE DISCOLORED WITH CONDENSATION. I WAS UNABLE TO DRIVE MY VEHICLE AT NIGHT COMING HOME FROM WORK AT NIGHT WITHOUT USING MY HIGH BEAM LIGHTS. I TOOK MY CAR TO PLAZA CADILLAC IN LEESBURG, FL. THEY REPLAC...

Mileage: 49,000

THE CADILLAC CUE SCREEN IS FAULTY AND NEEDS TO BE RECALLED. I PURCHASED MY CADILLAC NEW FROM THE DEALERSHIP AND BEFORE IT HIT 9,000 MILES THE CUE SCREEN STARTED FREEZING AND SWITCHING RADIO STATIONS AND THE TOUCH SCREEN WOULD NOT WORK. I TOOK IT TO THE CADILLAC DEALERSHIP IN LEESBURG, FL AND THEY...

Mileage: 47,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE VERY DIM AND FAILED TO PROVIDE ADEQUATE LIGHTING. THE FAILURE PREVENTED CLEAR VISIBILITY WHILE DRIVING; THEREFORE, THE HIGH BEAM HEADLIGHTS HAD TO BE ACTIVATED. THE VEHICLE WAS TAKEN TO PIKERTON CHEVROLET ...

Mileage: 21,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE INFORMATIONAL TOUCH SCREEN PANEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VIN WAS UNKNOWN. THE...

Mileage: 60,000

HEADLIGHTS ARE VERY DIM AND YOU CAN HARDLY SEE USING THE DIM LIGHTS. UPON LOOKING ON LINE THERE ARE MANY LAWSUITS FOR THIS PROBLEM. GM WANTS OVER $1,500 TO FIX THIS ISSUE WITH THE LIGHTS GOING VERY DIM WHEN NOT ON BRIGHT. IT APPEARS THE LIGHT ASSEMBLY LETS MOISTURE ACCUMULATE BECAUSE OF POOR SEAL...

Mileage: 44,000

THE CUE TOUCHSCREEN DOES NOT WORK HALF THE TIME.

Mileage: 51,000

THE HEADLIGHTS ARE DIM, THE LIGHT BULBS HAVE BEEN CHANGED OUT. THE LIGHTS ARE SO LOW THERE IS LOW VISIBILITY.

PLEASE HELP ME! I CAN'T SEE TO DRIVE MY 2015 CADILLAC SRX AT NIGHT DUE TO THE DANGEROUSLY DIM HEADLIGHTS. I NEARLY GOT KILLED ON JULY 14. I WAS ON THE HIGHWAY AFTER DARK, I LITERALLY COULD NOT SEE ANYTHING, IT WAS LIKE DRIVING WITH THE HEADLIGHTS OFF. SO, I SLOWED THE CAR TO 35MPH JUST SO I COULD SE...

Mileage: 25,000

ON OR ABOUT SEPTEMBER 11, 2017, I ENCOUNTERED A LIFE THREATENING SITUATION DUE TO THE DEFECTIVE HEADLAMPS ON MY 2015 CADILLAC SRX. I HAD TO EVACUATE TO VIRGINIA FROM FLORIDA DUE TO HURRICANE IRMA. AS I WAS DRIVING UP A STEEP MOUNTAINSIDE AT NIGHT TO GET TO MY DESTINATION, I NOTICED I COULD BARE...

Mileage: 30,000

THE DIM LIGHTS DO NOT GIVE OFF ENOUGH LIGHT AT NIGHT I HAVE HAD TO PULL OVER SEVERAL TIMES THINKING I WAS GOING OFF THE ROAD. I AVOID DRIVING AT NIGHT AND AVOID HAVING MY GRANDBABY IN THE CAR AT NIGHT FOR FEAR OF A DEADLY CRASH. WHEN I HAVE TO DRIVE AT NIGHT I HAVE TO USE BRIGHTS. THIS IS GOING ...

Mileage: 41,000

THE PASSENGER SIDE LOW BEAM HEADLIGHT IS EXTREMELY DIM. I AM HAVING TROUBLE SEEING TO DRIVE AT NIGHT UNLESS LIGHTS ARE ON HIGH BEAM.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING 45 MPH, THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO DE LA FUENTE CADILLAC (1385 E MAIN ST, EL CAJON, CA 92021, (619) 333-8167) WHERE IT WAS DETERMINED THAT THE SUN ROOF SHATTERED FROM THE INSIDE, PUSHING THE ROOF OF...

Mileage: 56,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING 45 MPH, THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO DE LA FUENTE CADILLAC (1385 E MAIN ST, EL CAJON, CA 92021, (619) 333-8167) WHERE IT WAS DETERMINED THAT THE SUN ROOF SHATTERED FROM THE INSIDE, PUSHING THE ROOF OF...

Mileage: 56,000

ON THE AFTERNOON OF 4/11/2018, I WAS DRIVING APPROXIMATELY 65-70 MPH ON I-4 IN TAMPA (EASTBOUND). AT APPROXIMATELY 2:05 PM MY MOONROOF LITERALLY SPONTANEOUS EXPLODED INTO A TRILLION PIECES! NO EXTERNAL FORCE INFLUENCED THIS. BY THE GRACE OF GOD I HAD JUST CLOSED MY SUN SHADE 20 MINUTES PRIOR TO T...

Mileage: 29,500

WE JUST BOUGHT THIS CAR WEDNESDAY AT DONAHOO CHEVROLET IN FT PAYNE, ALABAMA. WE WENT OUT TO EAT MONDAY NIGHT AND THE HEADLIGHTS SEEMED TO BE VERY DIM AS IF THEY WERE NOT EVEN ON,, COULD BARELY SEE HOW TO DRIVE. HAD TO DRIVE WITH THE LIGHTS ON BRIGHT. THIS IS VERY DANGEROUS. I CALLED THE DEALER TUESD...

Mileage: 36,000

BOTH LOW BEAM HEADLIGHTS ARE EXTREMELY DIM MAKING NIGHT VISIBILITY A HAZARD. CADILLAC SERVICE WANT $2500 TO REPAIR.

Mileage: 55,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, BOTH LOW BEAM HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (CROSBY CADILLAC, GMC, NISSAN, INC, 2715 MEMORIAL DR, WAYCROSS, GA 31503) WHERE IT WAS DIAGNOSED THAT BOTH LOW BEAM LIGHTS NEEDED TO BE...

Mileage: 55,000

WE STOPPED AT LIGHT OR STOP SIGN,WHEN TAKING OFF HERE A LOUD BOOM OR KICK.

Mileage: 44,000

WE STOPPED AT LIGHT OR STOP SIGN,WHEN TAKING OFF HERE A LOUD BOOM OR KICK.

Mileage: 44,000

EXTERIOR FRONT LIGHTS ARE DANGEROUSLY DIM WHEN DRIVING AFTER DUSK AND INTO THE NIGHT TIME. IT IS VERY HARD TO SEE WHILE DRIVING. WHILE STOPPED I CHECKED THE LIGHTS TO SEE IF THEY WERE ON AND THEY WERE BUT WHILE DRIVING I HAVE TO RIDE WITH MY BRIGHT LIGHTS ON TO SEE. I TOOK IT TO THE DEALERSHIP ...

Mileage: 70,000

GOT IN VEHICLE ON THE EVENING OF DECEMBER 6,2017 IT WAS RAINING COULD NOT SEE DRIVING. IT WAS IF MY HEADLIGHTS WERE OFF. HAD TO DRIVE MY VEHICLE WITH LIGHTS ON HIGH BEAM WHICH WAS NOT VERY MUCH BETTER. THERE IS A SERIOUS PROBLEM WITH HEADLIGHTS ON THE CADILLAC 2015 SRX VEHICLE. I PULLED OFF THE ROA...

Mileage: 53,000

WE ARE DRIVING BLIND !!!! PURCHASED OUR 2015 CADILLAC SRX AWD IN NOVEMBER 2017 AFTER RESEARCHING ON BOTH CONSUMER REPORTS AND EDMUNDS... DID OUR TEST DRIVE IN DAYLIGHT... NOW THAT WE'RE OWNERS WE REALIZE THE CAR CANNOT BE DRIVEN AT NIGHT. THE LOW BEAM HEADLAMPS ARE SO DIM ITS WORSE THAN DRIVING WITH...

Mileage: 36,000

WHILE AT A DEAD STOP AND THEN TRYING TO ACCELERATE, VEHICLE WILL HAVE A LAG BEFORE ANY ACCELERATION OCCURS. LAG CAN BE FROM 5-10 SECONDS. HAS HAPPENED SEVERAL TIMES OVER PAST 12 MONTHS. EXTREME SAFETY ISSUE. BEEN TO DEALERSHIP EACH TIME, BUT THEY CANNOT REPRODUCE AND NO DIAGNOSTIC CODES APPEAR. ...

Mileage: 36,000

-I WAS TRAVELING SOUTH ON FM , MILES NORTH OF MIAMI, TX WHEN A DEER RAN OUT IN FRONT OF ME. I STRUCK IT FRONT CENTER AND ONSTAR IMMEDIATELY CALLED FOR EMERGENCY SERVICES. FIRST THING I NOTICED WAS ONE OF THE AIR BAGS DEPLOYED AND AFTER PULLING OF THE ROAD AND COMING TO A STOP, I NOTICED A FIRE FROM ...

Mileage: 44,470

-I WAS TRAVELING SOUTH ON FM , MILES NORTH OF MIAMI, TX WHEN A DEER RAN OUT IN FRONT OF ME. I STRUCK IT FRONT CENTER AND ONSTAR IMMEDIATELY CALLED FOR EMERGENCY SERVICES. FIRST THING I NOTICED WAS ONE OF THE AIR BAGS DEPLOYED AND AFTER PULLING OF THE ROAD AND COMING TO A STOP, I NOTICED A FIRE FROM ...

Mileage: 44,470

-I WAS TRAVELING SOUTH ON FM , MILES NORTH OF MIAMI, TX WHEN A DEER RAN OUT IN FRONT OF ME. I STRUCK IT FRONT CENTER AND ONSTAR IMMEDIATELY CALLED FOR EMERGENCY SERVICES. FIRST THING I NOTICED WAS ONE OF THE AIR BAGS DEPLOYED AND AFTER PULLING OF THE ROAD AND COMING TO A STOP, I NOTICED A FIRE FROM ...

Mileage: 44,470

MY 2015 CADILLAC SRX WHEEL CLADDING,HUB CAPS, ARE COMING OFF. TOOK TO DEALER, HENDRICK CADILLAC NORFOLK VA., BECAUSE THE CLADDING WAS RATTALING AND STARTING TO COME OF THE WHEEL. THEY SAID THAT THE WHEELS WERE NOT COVERED BY THE MANUFACTURES WARRANTY. WHEN THE CLADDING, HUB CAPS, WERE MANUFACTURE...

Mileage: 17,940

VEHICLE'S REAR LIFT GATE SUDDENLY CLOSED WHILE IN THE OPEN POSITION AND STRIKING MY SISTER WHILE SHE LOADED BAGS IN THE CARGO AREA. THIS HAPPENED TWICE ON 5/29/17. I RETURNED HOME AND HAVE NOT DRIVEN THE CAR SINCE. I WILL TAKE IT IN FOR SERVICE ON 5/31/17. MY SISTER WAS NOT INJURED, BUT SHE WAS SH...

Mileage: 17,800

WHILE DRIVING ON THE HIGHWAY, THE STABILITRAK AND CHECK ENGINE WARNING INDICATOR LIGHTS COME ON. NEXT A WARNING READS, "ENGINE RUNNING AT REDUCED POWER" AND THE CAR SLOWS DOWN. WHEN I CUT THE CAR OFF AND RESTART, THE WARNING INDICATOR LIGHTS RESET AND THE CAR WILL DRIVE NORMAL.

Mileage: 32,000

WHILE DRIVING ON THE HIGHWAY, THE STABILITRAK AND CHECK ENGINE WARNING INDICATOR LIGHTS COME ON. NEXT A WARNING READS, "ENGINE RUNNING AT REDUCED POWER" AND THE CAR SLOWS DOWN. WHEN I CUT THE CAR OFF AND RESTART, THE WARNING INDICATOR LIGHTS RESET AND THE CAR WILL DRIVE NORMAL.

Mileage: 32,000

WHILE DRIVING ON THE HIGHWAY, THE STABILITRAK AND CHECK ENGINE WARNING INDICATOR LIGHTS COME ON. NEXT A WARNING READS, "ENGINE RUNNING AT REDUCED POWER" AND THE CAR SLOWS DOWN. WHEN I CUT THE CAR OFF AND RESTART, THE WARNING INDICATOR LIGHTS RESET AND THE CAR WILL DRIVE NORMAL.

Mileage: 32,000

TURNS SIGNALS FAIL TO WORK CONSISTENTLY WHEN TEMPERATURE DROPS BELOW 20 DEGREES. CAR HAS BEEN IN FOR SERVICE AND REPLACEMENT OF THREE BODY CONTROL MODULES AND IS BACK IN AGAIN AS SAME PROBLEM HAS OCCURRED AGAIN. THE SIGNAL PROBLEMS HAPPENS EVEN IF THE CAR IS STOPPED, MOVING, TURNING, ON ALL SURFAC...

I'VE BEEN HAVING THE SAME PROBLEM AS ANOTHER DRIVER WITH THE EXACT SAME SITUATION. IT SEEMS LIKE WE'RE BOTH HAVING THE SAME PROBLEM, AND WE'RE BOTH BEING IGNORED. WHEN ACCELERATING, CAR LUNGES FORWARD AND KICKS BACK WHEN TRANSMISSION IS CHANGING GEARS AT RELATIVELY LOW SPEED. CAR HAS BEEN BROUGHT TO...

Mileage: 3,000

I'VE BEEN HAVING THE SAME PROBLEM AS ANOTHER DRIVER WITH THE EXACT SAME SITUATION. IT SEEMS LIKE WE'RE BOTH HAVING THE SAME PROBLEM, AND WE'RE BOTH BEING IGNORED. WHEN ACCELERATING, CAR LUNGES FORWARD AND KICKS BACK WHEN TRANSMISSION IS CHANGING GEARS AT RELATIVELY LOW SPEED. CAR HAS BEEN BROUGHT TO...

Mileage: 3,000

I'VE BEEN HAVING THE SAME PROBLEM AS ANOTHER DRIVER WITH THE EXACT SAME SITUATION. IT SEEMS LIKE WE'RE BOTH HAVING THE SAME PROBLEM, AND WE'RE BOTH BEING IGNORED. WHEN ACCELERATING, CAR LUNGES FORWARD AND KICKS BACK WHEN TRANSMISSION IS CHANGING GEARS AT RELATIVELY LOW SPEED. CAR HAS BEEN BROUGHT TO...

Mileage: 3,000

ON INCLINED OR HILLY TERRAIN THE CAR ROLLS BACK EVEN IF IN DRIVE. AFTER A COMPLETE STOP DUE TO TRAFFIC OR STOP SIGN OR SIGNALS, WHEN FOOT IS TAKEN OFF THE BRAKE PEDAL, THE CAR BEGINS TO BE ROLLBACK INSTANTLY. SUCH SUDDEN SHIFT OF GEAR IS SCARY. REMINDS YOU OF ALL THE ACCIDENTS CAUSED BY AUTOMATIC S...

Mileage: 1,000

ON INCLINED OR HILLY TERRAIN THE CAR ROLLS BACK EVEN IF IN DRIVE. AFTER A COMPLETE STOP DUE TO TRAFFIC OR STOP SIGN OR SIGNALS, WHEN FOOT IS TAKEN OFF THE BRAKE PEDAL, THE CAR BEGINS TO BE ROLLBACK INSTANTLY. SUCH SUDDEN SHIFT OF GEAR IS SCARY. REMINDS YOU OF ALL THE ACCIDENTS CAUSED BY AUTOMATIC S...

Mileage: 1,000

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING AT A LOW SPEED, THE HATCH INDEPENDENTLY OPENED, STRUCK THE GARAGE DOOR, AND FAILED TO CLOSE AUTOMATICALLY. THE CONTACT HAD TO MANUALLY CLOSE THE HATCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH...

Mileage: 2,800

ON NOV 1ST 2015 RETURNING FROM NORTH CAROLINA TO FLORIDA MY HEATED SEAT OVERHEATED CAUSING 2ND DEGREE BURNS. THE DEALERSHIP DENIES ANY PROBLEMS EVEN AFTER I SHOWED THEM PHOTO OF THE INJURY.

Mileage: 9,000

WHILE ROLLING IN BUMPER TO BUMPER TRAFFIC TRANSMISSION SHIFTS VERY HARD FROM 1ST TO 2ND GEAR

Mileage: 5,457

WHILE DRIVING ON THE INTERSTATE, 8/6/15, MY 2 WEEK OLD 2015 CADILLAC SRX (650 MILEAGE) SUDDENLY ACCELERATED AND CONTINUED TO DO SO WHILE I WAS STEPPING ON THE BRAKES, REPEATEDLY. MY WIFE AND I COULD SMELL THE BRAKE PADS AS IF THEY WERE "BURNING" FROM THE PRESSURE I APPLIED BUT THE SRX WOULD NOT STOP...

Mileage: 650

WHEN ACCELERATING, CAR LUNGES FORWARD AND KICKS BACK WHEN TRANSMISSION IS CHANGING GEARS AT RELATIVELY LOW SPEED. CAR HAS BEEN BROUGHT TO DEALER (VERA CADILLAC IN PEMBROKE PINES) NUMEROUS TIMES BUT DEALER CLAIMS IT IS A NORMAL CONDITION. WHEN PRESSED THE SERVICE MANGER ADMITTED IT IS NORMAL BUT ON T...

Mileage: 4,500

WHEN ACCELERATING, CAR LUNGES FORWARD AND KICKS BACK WHEN TRANSMISSION IS CHANGING GEARS AT RELATIVELY LOW SPEED. CAR HAS BEEN BROUGHT TO DEALER (VERA CADILLAC IN PEMBROKE PINES) NUMEROUS TIMES BUT DEALER CLAIMS IT IS A NORMAL CONDITION. WHEN PRESSED THE SERVICE MANGER ADMITTED IT IS NORMAL BUT ON T...

Mileage: 4,500

CAR WAS MAKING WHISTLING/HOWLING SOUND BETWEEN 30MPH-45MPH. THOUGHT POSSIBLY A BREAKING IN ISSUE, BUT CONTINUED AFTER 1200 MILES AND WAS MOST PREVALENT AT STATED MPH ABOVE. SHOP STATED BEARING ISSUE IN DRIVE SHAFT AND ENTIRE DRIVE SHAFT MUST BE REPLACED. CONCERN OVER EFFECT TO OTHER POWER TRAIN PART...

Mileage: 400

TO MY KNOWLEDGE RECALL FOR SEATS OUT BOARD CORRECTION NOT PERFORMED BEFORE TAKING DELIVERY ON 12/26/2014. I'M MAKING AN APPT. AS OF TODAY 1/2/2015. I'M HEARING A WHISTLING / HOWLING LIKE NOISE WHEN DRIVING BETWEEN 25 TO 35 MPH. GETS LOADER WHEN ACCELERATING AND SEEMS TO BE MORE PREVALENT WHEN STA...

Mileage: 120