2016 CADILLAC SRX Problems & Recalls

BRAKE, ABS, Wrench, check engine lights all began intermittently coming on. Before we could bring it into the dealer, it went into "limp mode" while at a very dangerous time and would not move forward while in "Drive". Had to abandon the car in a roadside parking lot. Finally able to get it to th...

The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The contact stated while driving 55 MPH, the steering wheel began shaking violently and the vehicle fishtailed and failed to steer as intended. The vehicle was steered to the sid...

The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The contact stated while driving 55 MPH, the steering wheel began shaking violently and the vehicle fishtailed and failed to steer as intended. The vehicle was steered to the sid...

I purchased the car June 2025 ,The headlights go so dim that you can not see at night, I contacted Cadillac and they are only willing to give me $200. towards the $2000. repair it would cost even though the headlights used on the 2016 Cadillac SRX is the same ones that were recalled on the 2015. The...

My lights are very dim as if they aren’t on.

Subject: Complaint Regarding Unsafe Headlight Design – 2016 Cadillac SRX To whom it may concern, We own a 2016 Cadillac SRX and are extremely concerned about the safety of the vehicle’s headlights. The low beams are so dim that we are unable to drive safely at night. When we resort to using th...

we have a 2016 SRX AWD Cadillac and we can not drive at night, the head light is way to dim, and when placing on high beam - blind oncoming cars "AI info: If you can’t see well at night and your 2016 Cadillac SRX has factory HID headlights, there's a chance that faded lenses, worn bulbs, or a defe...

The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (SUSPENSION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

See attached document for complaint.

See attached document for complaint.

See attached document for complaint.

The headlights on my 2016 SRX Cadillac have extremely dim headlights. I can barely see in front of me at night. The drivers side light is especially dim. The only way I can see is if I drive with my highbeams on. When I’m driving with my regular lights on and a car is coming at me I feel blinded. ...

The headlights on low beam , have become too dim. we have replaced the bulbs , but they did the same thing. Low beam visibility is definitely a safety issue. Took the vehicle to a body shop, and they concluded the whole light assembly would need replacement, to remedy the issue. No warning li...

The headlights, when put in "dim/low beam" are almost non working. One can see the lights are working, but it is almost like driving blind. The dealership people know about the problem and stated that the heat on the lens cover, inside the headlight assembly causes that cover to warp, deform and wil...

Case #: [XXX] ] I have a 2016 Cadillac SRX (VIN: [XXX] ) that I have owned for 8 years. Throughout this period, I have encountered some minor issues that were easily remedied. On [XXX], I started my car and some warning light came on. •The ABS light •The power steering light •The anti-ski...

Case #: [XXX] ] I have a 2016 Cadillac SRX (VIN: [XXX] ) that I have owned for 8 years. Throughout this period, I have encountered some minor issues that were easily remedied. On [XXX], I started my car and some warning light came on. •The ABS light •The power steering light •The anti-ski...

Case #: [XXX] ] I have a 2016 Cadillac SRX (VIN: [XXX] ) that I have owned for 8 years. Throughout this period, I have encountered some minor issues that were easily remedied. On [XXX], I started my car and some warning light came on. •The ABS light •The power steering light •The anti-ski...

The contact owns a 2016 Cadillac SRX. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 21V473000 (Suspension); the vehicle could not properly be aligned. The contact stated that while driving at various speeds on a bumpy road surface, the vehicle shuddered, and the...

Mileage: 24,000

Low beam headlights are very dim, failing to illuminate the roadway, even with the brightest halogen bulbs available. creates a safety hazard as driver cannot sufficiently see the road ahead, especially when meeting an oncoming vehicle. In my vehicle it is worse on the driver's side, but both are e...

Purchased a 2016 Cadillac SRX a few years ago as a used car. Noticed that the headlights were extremely dim. Brought it to a Cadillac dealership and asked them to investigate it. They mentioned that they had thought there was a recall at some point regarding the lights for these cars, but it may hav...

I recently had to drive at night. The low beams are so dim you cannot drive. I have to drive with the high beams. The low beams are on, but not bright enough to drive. What is the fix for this. Thanks

I recently had to drive at night. The low beams are so dim you cannot drive. I have to drive with the high beams. The low beams are on, but not bright enough to drive. What is the fix for this. Thanks

Vehicle is low mileage for its age (@ 30,000 miles) . Four (4) Goodyear tires identified in this report were purchase 04/28/2024 and as of 07/01/2024 had been driven @ 600 miles. On 07/01/2024, the rear drivers' side tire deflated while the vehicle was operational. Vehicle was immediately pulled ...

RE: 2016 Cadilliac SRX Low Beam Headlights The low beam headlights on the vehicle are extremely dim. It makes it challenging turning onto a street or intersection which does not have its own lighting or another car in the opposite lane. Due to the low visibility, I am forced to excursive judgement ...

The contact owns a 2016 Cadillac SRX. The contact stated that the low-beam headlights did not provide proper illumination while driving. The contact stated that the low-beam headlights illuminated the roadway very dim, and the high-beam headlights worked as intended. As a result, the visibility of t...

Mileage: 102,000

Water makes its way inside the car. Drains seems to be clogged and interior carpet and roof gets wet. As a result lift gate will no longer open as water made its way to the back.

Low beam on headlights are too dim to see the road after dark. I have to use high beams to see but this may blind on-coming drivers. Don’t see how this is not a safety recall. Seems to be a common problem on these cars. Only had 59,000 miles when I first noticed the problem.

The headlights on my 2016 Cadillac SRX are no-longer lighting up the road. It is not the bulb, they still work but they only light up a fraction of what they did in the past. The bights light up the road great but I can't drive with them on all the time. As I searched on the internet I see this is a...

Subject: Urgent Safety Complaint - 2016 Cadillac SRX Headlight Performance National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) Vehicle Identification Number (VIN): [XXX] Dear National Highway Traffic Safety Administration, I am writing to submit a formal ...

Transmission issues of going into Gear.Display for Cue system not functional

Transmission issues of going into Gear.Display for Cue system not functional

The Cadillac CUE Infotainment system is malfunctioning. The screen randomly jumps around and changes to different information while driving. Once the back up camera zoomed in and out rapidly while backing up this happened just one time so far. We have looks this up it seems to be a common issue t...

Passenger seat belt will not extend for Passenger to wear for safety.

Passenger seat belt will not extend for Passenger to wear for safety.

The automatic trunk does not work. I'm unable to open and/or use my trunk. Moon roof does not open Airbag light is on Vehicle jerks very hard while operating in drive

The automatic trunk does not work. I'm unable to open and/or use my trunk. Moon roof does not open Airbag light is on Vehicle jerks very hard while operating in drive

The automatic trunk does not work. I'm unable to open and/or use my trunk. Moon roof does not open Airbag light is on Vehicle jerks very hard while operating in drive

Head lights are very dim. When I took a vacation through Arizona and parts of Southern California where street lights were not present it was very hard and unsafe to see where I was going due to lights being so dim. Estimate to replace was so out of my budget. Don’t know what to do. Please help

The headlights in low beam mode no longer are bright enough to safely see or be properly seen at night. This problem is documented by many owners of this same vehicle and similar cadillac vehicles, and many videos are available on Youtube documenting this as a fact as a frequent problem by all own...

Regular headlights are too dim to be seen at night and it’s verry dangerous to drive at night even after replaceing the a brighter light also happends on Cadillac ats from 2018

The contact owns a 2016 Cadillac SRX. The contact stated while driving at night she was unable to see the roadway due to the headlights not providing adequate illumination. The contact stated the TPMS warning light was illuminated. The contact stated that she used the high-beam headlights to continu...

The contact owns a 2016 Cadillac SRX. The contact stated that the headlights were dim while driving at night. The contact stated that the failure obstructed her vision while driving at night. The contact had taken the vehicle to the dealer where the failure was acknowledged; however, the vehicle was...

Mileage: 50,000

Normal headlight illumination is insufficient and dangerous to see safely ahead. I must always use bright lights to see

The rear toe bar had a recall on it that was replaced. The replacement part is not adjustable. The back wheels are pointed out because of the rear tow bar not being able to be adjusted. This causes the car to pull side to side while driving on snow and ice. I can't go over 30 mph or the car loses c...

Headlamp are so dim due to condensation that it’s so dangerous to drive at night

The contact owns a 2016 Cadillac SRX. The contact stated the vehicle was serviced under NHTSA Campaign Number: 21V473000 (Suspension). The contact stated he noticed that tread on both rear tires were worn. The contact replaced the tires however, while having the vehicle aligned the mechanic stated t...

Mileage: 66,000

This issue involves our headlights or lack of lights. Driving the car at night on a dark expressway revealed a frightening issue. Our dim lights were so weak we couldn’t see 10 feet in front of us. We had to use our brights the entire way and took the car to be checked a few days later. We then ...

The screen on the the radio keep going out the tire get wore out quick even after rotation and balancing the Suspension makes noise

The screen on the the radio keep going out the tire get wore out quick even after rotation and balancing the Suspension makes noise

The screen on the the radio keep going out the tire get wore out quick even after rotation and balancing the Suspension makes noise

2016 CADILLAC SRX. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO SAFETY RECALL.

My 2016 Cadillac SRX has faulty just like the rest of the 2010 to the 2015 Cadillac SRXs front headlight assemblies that you cannot see at night and then they eventually just die out because of moisture getting in I've had to replace mine and it's cost me $2,400 to replace them GM is very well aware...

My 2016 Cadillac SRX has faulty just like the rest of the 2010 to the 2015 Cadillac SRXs front headlight assemblies that you cannot see at night and then they eventually just die out because of moisture getting in I've had to replace mine and it's cost me $2,400 to replace them GM is very well aware...

The contact owns a 2016 Cadillac SRX. The contact stated that while his wife was driving at an undisclosed speed, the roadway became difficult to see. The contact stated that upon inspection, he noticed condensation inside the headlamp housings. As a result, the headlights became foggy. The dealer w...

Mileage: 70,000

Rear tires slip when pressing on the gas. The car is in for repair and they said the rear transfer case needed replaced. The car has 94000 miles and is 6 years old. This caused issues when accelerating.

The headlights are very dim. i cannot see at night without using my bright lights. This a safety issues because I cannot see and other cars cannot see me. On 12-28-21 I took the car to Jim Hudson dealership. The diagnose was both headlights are very dim. Reflective silver coating within headlamp a...

The contact owns a 2016 Cadillac SRX. The contact stated that while his wife was driving at an undisclosed speed, she could not see out of the rear window. Upon inspection, the contact discovered that condensation had accumulated on the inside of the rear window. The contact also discovered that he ...

Mileage: 21,000

The contact owns a 2016 Cadillac SRX. The contact stated that while his wife was driving at an undisclosed speed, she could not see out of the rear window. Upon inspection, the contact discovered that condensation had accumulated on the inside of the rear window. The contact also discovered that he ...

Mileage: 21,000

Head light on my 2016 SRX is getting water inside the lens and dimming and burning out the bulbs the temporary fix is to replace the whole light unit at a cost of 3000.00 with the same defective part that will re-create the issue at a later date. There needs to be a recall on this defected it is no...

The headlights are bad. Water gets in. A class action suit dismissed this defect that was also in previous years. This should be a recall. We are going to have to replace the headlights on our car because we can barely see at night.

Headlights The normal beam headlights are extremely dim, unable to operate the vehicle on the roadway at night. I had the bulbs replaced at an expense of $300 for parts and labor, which did not rectify the issue. The beams remain extremely dim, which is due to the faulty headlight assembly. GM ha...

The low beams have gotten so dim that driving at night has become hazardous. Both the passenger and driver side lights are dim but the passenger side is the worst. The problem is internal to the headlamp assembly. Cleaning the outer lens has no effect. The high beams function fine but we can't d...

The head lights aren’t working properly ,it’s so damped that I can’t see at night time, Dealer said there is no thing we can do . I can’t put my family at risk of crash or hitting something that I didn’t see because of the light was very low. Please help.

Low beam headlights are so dim it is unsafe to drive at night.

The contact owns a 2016 Cadillac SRX. The contact stated that upon walking to the rear of the vehicle, he noticed that the rear tires were significantly bald and the tread belts were exposed. The contact stated that the failure occurred after the replacement of the rear adjustable toe links with a n...

Mileage: 32,000

We had our vehicle recalled for links in the rear suspension some weeks ago. Saturday 6/4/22 we were going south on hwy 19 south of Tavares Florida at 45 to 50 MPH in a light rain. We went thru a light puddle in the road twitched. Didn't feel like anything I had experienced before. A couple ...

We had our vehicle recalled for links in the rear suspension some weeks ago. Saturday 6/4/22 we were going south on hwy 19 south of Tavares Florida at 45 to 50 MPH in a light rain. We went thru a light puddle in the road twitched. Didn't feel like anything I had experienced before. A couple ...

2016 CADILLAC SRX CONSUMER WRITES IN REGARD THE RECALL NOTICE ON THE TOE LINK ADJUSTERS AND TIRE WEAR IN THE REAR TIRES, THEY WERE BALD, AND BOTH REAR TIRES HAD CORDS SHOWING.AFTER REPLACING THE TIRES, IT WAS DETERMINED THE LEFT REAR SHOCK WAS LEAKING, AND THEY WERE REPLACED.

2016 CADILLAC SRX CONSUMER WRITES IN REGARD THE RECALL NOTICE ON THE TOE LINK ADJUSTERS AND TIRE WEAR IN THE REAR TIRES, THEY WERE BALD, AND BOTH REAR TIRES HAD CORDS SHOWING.AFTER REPLACING THE TIRES, IT WAS DETERMINED THE LEFT REAR SHOCK WAS LEAKING, AND THEY WERE REPLACED.

We have had an ongoing problem with our headlights dimming and getting worse and worse. The dealers tell us there's nothing they can do to test the headlight. They can sure tell if they drive it at night. It's so unsafe to drive at night that when we do we must use our high beams and in doing so,...

My lift gate has stopped working. I cannot open the back of my car in any way! I am handicapped and the power lift gate is very important to me because I have to store my walker in the car when I drive. Now since I can’t open the back of the car it is very difficult to get anywhere for me. When I...

Purchased a 2016 Cadillac SRX Luxury Edition used with 60,000 miles. First time driving at night, I noticed headlights on dim were very dim. Barely could see the roadway unless lights were on bright. I done some research on issue and found that it seems to be a common problem with this model from 20...

Extremely dim low beam headlights. I can’t see to drive it at night on the low beams. The high beams still work, but blind oncoming traffic. This puts me and other drivers at risk. It is available for inspection. This issue started 6 months ago. This seems to be a serious problem with several year...

I bought this car in 2020 and my first night of being out at night I COULD NOT SEE 2 feet in front of me. I was darn near ran off the road. Supposed all recalls were done on my car--NOT!!!!!!This is serious stuff and I'm seeing on a Cadillac forum all the outcries and the extreme costs people are pa...

Headlights have become so dim over the last year that I can longer see more than 10 ft in front of my car at night. There is a known headlight problem that Cadillac will not recall or offer a solution to. The dim headlights are very dangerous and will certainly result in fatal accidents.

HEADLIGHTS: It is available for inspection upon request. There have been no accident so far, however you cannot drive at night due to low beam of headlights are so very dim that it is an absolute hazard to be out on the road and deal with oncoming vehicles because you cant see. When asking a deal...

Due to the deterioration of the headlight assembly and the reflectors, my headlights do not give me enough light to safely see after dark without using the bright lights. I have to drive with them on bright all the time, even in oncoming traffic, or risk incident or accident. To date I have experien...

JUST INFORMED BY MY DEALERSHIP WHILE WORKING ON RECALL , THAT MY HEADLIGHTS ARE DEFECTIVE AND NEED TO BE REPLACED AT A COST OF 2400.00. IF NOT DONE MY CAR WILL NOT PAST INSPECTION DUE FEB 2022

The low beam lights on our 2016 Cadillac SRX are extremely dim and very dangerous to drive at night. This is a know issue and there have been numerous class action Law suits regarding the issue. P.lease help to make my wife's commute to work safer Thanks

The contact owns a 2016 Cadillac SRX. The contact stated that while driving at night at various speeds, the headlights were extremely dim, causing the contact to not see the road clearly. The contact mentioned that the hi-beam was used to see the road while driving at night. The vehicle was taken to...

Mileage: 90,000

At night, headlights do not come on. Only daytime running lights come on. You cannot see properly without headlights.

After purchasing our 2016 Cadillac SRX we began to notice the head lites were becoming dimmer over time and now to a point that we are unable to drive at nite and need to put high beams on if subjected to nite driving .This creates a blinding hazard for oncoming vehicles. After several attempts of ...

After purchasing our 2016 Cadillac SRX we began to notice the head lites were becoming dimmer over time and now to a point that we are unable to drive at nite and need to put high beams on if subjected to nite driving .This creates a blinding hazard for oncoming vehicles. After several attempts of ...

Headlights are too dim. Known issue in this car.

2016 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO A SAFETY FLAW WITH THE LOW BEAM HEADLIGHT SYSTEM. THE CONSUMER REQUESTED TO HAVE THE HEAD LIGHT ASSEMBLY REPLACED. *JS

2016 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO A SAFETY FLAW WITH THE LOW BEAM HEADLIGHT SYSTEM. THE CONSUMER REQUESTED TO HAVE THE HEAD LIGHT ASSEMBLY REPLACED. *JS

The contact owns a 2016 Cadillac SRX. The contact stated that while driving at night, the headlights were very dim. The vehicle was taken to a dealer where it was diagnosed that the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The appr...

Mileage: 80,000

The headlights are very dim causing safety driving issues at night. I first noticed driving at night returning from a trip to Arkansas driving on poorly lit highways

The contact owns a 2016 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the dealer had been pushing back the recall repair appointment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall...

These headlights have turn so dim its dangerous to drive at night. Its the lens inside that s deteriorating and nothing to do with the bulb. The dealer wants around 1500 to replace. This is a common problem with this vehicle. Cadillac offered only 50% of the repair but when i took it back to t...

The headlights are extremely dim cannot drive the vehicle at night. If I do use at night I have to use the high beams. Seems to be a know problem with Cadillac SRX. I was told by dealer they would have to replace both headlight assemblies to fix this problem at a cost of over 2000 dollars.

I was driving in the rain with the front windshield wipers on and when I attempted to adjust the speed with the lever on the steering wheel column the front wipers stopped working roughly 1/2 the way up on the windshield. It was raining, and I was not able to see the road in front of me. I managed...

I am concerned with the lack of visibility that my low-beams provide. I live in a semi-rural area, where the streets are not well-lit, there are no curbs, and people walk along the edge of the street after dark. I contacted both Cadillac AND my dealer, and they both told me that it’s possible tha...

the low beam headlights are dangerously defeative on all srx models. something needs to be done before more people die in crashes at night with these vehicals

The contact owns a 2016 Cadillac SRX. The contact stated while driving at night at an undisclosed speed, the contact switched from the hi-beam headlights to the low-beam headlights and was unable to clearly see the roadway because of how dim the headlights were. The contact continued driving to the ...

Mileage: 70,000

headlamps are very dim unable to see clearly at night and when raining

On Sept 26 2021 I was driving my car when I noticed it began jumpy and would hesitate at high speeds then when coming to a stop. After coming to a stop my car seemed it was stalling out while sitting at the stop light. Proceeded to go and my car didn't want to go into 1st-3rd gears. I just got this ...

On Sept 26 2021 I was driving my car when I noticed it began jumpy and would hesitate at high speeds then when coming to a stop. After coming to a stop my car seemed it was stalling out while sitting at the stop light. Proceeded to go and my car didn't want to go into 1st-3rd gears. I just got this ...

On Sept 26 2021 I was driving my car when I noticed it began jumpy and would hesitate at high speeds then when coming to a stop. After coming to a stop my car seemed it was stalling out while sitting at the stop light. Proceeded to go and my car didn't want to go into 1st-3rd gears. I just got this ...

2016 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO BROKEN SUSPENSION TOE LINK. THE CONSUMER STATED WHILE DRIVING, THE REAR SUSPENSION TOE LINK FAILED CAUSING THE DRIVER TO CROSSOVER SIDEWAYS INTO THE MEDIAN. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE TOWING AND REPAIRS AFTER BEING NOTIFIED OF A ...

Headlights are very dim and I cannot see at night. Cadillac refused to provide financial assistance.

The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer an...

My vehicle is only 5 years old and the Cadillac Cue Screen has failed. After reading online that it has almost 100% failure rate, it is not part a recall. It is not just the SRX, it is all models of Cadillac and yet GM has done nothing to solve the issue with the replacement screens. After two faile...

The contact owns a 2016 Cadillac SRX. The contact stated while his wife was driving 55 MPH, she heard abnormally loud sounds coming from the rear of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that no issues were found however, the failure...

Mileage: 39,000

The contact owns a 2016 Cadillac SRX. The contact stated that the headlamps failed to illuminate while using the low-beam headlamps. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but was not repaired. The manufacturer was informed of the failure and the co...

Mileage: 48,000

The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer wa...

The contact owns a 2016 Cadillac SRX. The contact stated upon entering the vehicle, she noticed that there was a crack on the CUE (Cadillac User Experience) system screen. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated while she was driving, she t...

Mileage: 35,000

The contact owns a 2016 Cadillac SRX. The contact stated while driving 30 MPH a month after purchasing the vehicle, he noticed that it was difficult to see the roadway because the headlights were very dim. The vehicle was taken to the dealer who diagnosed that the dim lights needed to be replaced an...

Mileage: 35,000

4 Mar 2021 passenger side front wheel bearing failed while returning home from anniversary trip with 37,733 miles on our SRX. Dealer stated that SRX was out of warranty due to time after purchase. 5 July 2021 passenger side rear wheel bearing failed while returning home from family trip with 40,003...

4 Mar 2021 passenger side front wheel bearing failed while returning home from anniversary trip with 37,733 miles on our SRX. Dealer stated that SRX was out of warranty due to time after purchase. 5 July 2021 passenger side rear wheel bearing failed while returning home from family trip with 40,003...

4 Mar 2021 passenger side front wheel bearing failed while returning home from anniversary trip with 37,733 miles on our SRX. Dealer stated that SRX was out of warranty due to time after purchase. 5 July 2021 passenger side rear wheel bearing failed while returning home from family trip with 40,003...

The contact owns a 2016 Cadillac SRX. The contact stated while driving at 10mph and approaching a stop sign, the contact depressed on the brake pedal but the vehicle did not stop which caused the contact to crash into the rear-end of the vehicle in front. The air bags did not deploy. There was no wa...

Mileage: 67,000

The contact owns a 2016 Cadillac SRX. The contact stated while driving at various speeds, headlights failed to produce adequate lighting. There was no warning light illuminated. The contact was unable to drive the vehicle at night due to the failure. The vehicle was taken to the local dealer and dia...

Mileage: 30,000

Cue screen cracked, bubbled up and touch screen isn’t responded to touch.

Went to work came out and my radio screen was shattered. I called local dealer and they said this was common for radio screens. Why hadn't things been change so screens don't shatter when no one is around??? This car is only 4 years old.

The headlights are not bright enough they've never been bright enough it's almost like you don't have any headlights at night time if it's dark out. I even change them out once and it's like there wasn't enough power to them to make them bright. I have not very good Vision at night and I can't even ...

I WAS DRIVING THE VEHICLE AND THE COMPUTER SCREEN WOULD RANDOMLY MOVE AROUND, GPS WAS NO LONGER WORKING AND IT WAS NOT RESPONDING TO TOUCH. THEN A FEW MONTHS LATER I NOTICED A CRACK IN THE LEFT CORNER! WHAT THE HECK IT THEN SPREAD, ON OCCASION I HEARD A 'PING' AND IT SOUNDED AS IF IT WAS CRACKING. ...

HEADLIGHTS WHEN ON DIM DO NOT LIGHT UP THE ROADWAY. THE VEHICLE IS NOT SAFE TO DRIVE AT NIGHT UNLESS YOU DRIVE WITH THE HIGH BEAMS ON WHICH OF COURSE INFURIATES ONCOMING TRAFFIC. IF YOU LOOK ON THE INTERNET, YOU WILL FIND THAT MOST CADILLAC SRX FROM 2010 THROUGH 2016 HAVE THIS PROBLEM, YET NO RECAL...

THE LOW BEAMS ON MY 2016 CADILLAC ARE EXTREMELY DIM AND UNSAFE FOR NIGHT DRIVING. THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS. IT IS A LUXURY MODEL WITH NO FOG LIGHTS. THIS PROBLEM SHOULD BE THE CORRECTED BY GM/CADILLAC AND NOT THE OWNER. THIS IS AN EXTREMELY EXPENSIVE REPAIR AND IS CAUSING SERIOUS ISS...

Mileage: 63,000

MY HEAD LIGHTS DON'T WORK GOOD AT ALL AND I HAVE GOT STOPPED BY POLICE SEVERAL TIMES AN GOT A TICKET FOR BRIGHT LIGHTING AND STOPPED FOR DRIVING WITH NO LIGHTS ON WHEN I HAD DEM ON BUT THE POLICE COULDN'T EVEN TELL I HAD ANY ON AND I HAVE CALLED CADILLAC ON MANY OCCASIONS AND ALL THEY SAY IS THEY CA...

Mileage: 98,500

GRADUAL DIMMING OF HEADLIGHT LOW BEAMS OVER TIME, MAKING THEM COMPLETELY USELESS & UNSAFE AT NIGHT. MUST DRIVE USING HIGH BEAMS AT ALL TIMES. SAFETY HAZARD. (SAME ISSUE AS GM 2010-15 MODEL LITIGATION). REQUIRED TO REPLACE HEADLIGHT ASSEMBLY $2200. CONTACTED GM, WHO CONFIRMED THERE IS NOT YET A RECAL...

LIGHTING ASSEMBLY ON THIS VEHICLE CAUSES VERY DIM LIGHTING THAT IS UNSAFE TO DRIVE AT NIGHT. I HAVE TO LIMIT MY DRIVING TO DAYLIGHT HOURS ONLY AS A FULL-TIME UBER DRIVER WHICH PLACES RESTRICTIONS ON MY EARNINGS. I ALSO AM UNABLE TO LIST THIS VEHICLE ON TURO FOR RENTAL BECAUSE IT WOULD BE UNSAFE FO...

Mileage: 45,000

I AM UNABLE TO DRIVE MY CAR AT NIGHT BECAUSE THE HEADLIGHTS ARE TOO DIM. WE RECENTLY REPLACED THE LIGHTBULBS, BUT THIS DID NOT HELP.

Mileage: 75,000

THERE HAS BEEN A GRADUAL DECREASE IN THE BRIGHTNESS OF THE LOW BEAMS ON THIS VEHICLE. MY WIFE IS THE PRIMARY DRIVER OF IT AND DOESN'T DRIVE IT TOO MUCH AT NIGHT, BUT I WAS DRIVING IT RECENTLY AND NOTICED HOW POOR THE LIGHTING IS AT NIGHT, IN PARTICULAR ON WET ROADS. IT IS TO THE POINT THAT VISIBIL...

Mileage: 98,000

STANDARD HEADLIGHTS NOT BRIGHT ENOUGH TO SEE AT NIGHT. NEED TO USE HIGH BEAMS

Mileage: 105,500

I WAS INVOLVED IN A SEVERE FRONT END COLLISION. I WAS IN MOTION TRAVELING AT A FAIRLY HIGH RATE OF SPEED ON THE INTERSTATE. I REAR ENDED A TRUCK AFTER SOMEONE STOPPED SUDDENLY IN FRONT OF THE TRUCH. NONE OF THE VEHICLE'S AIR BAGS DEPLOYED. THE FRONT END OF THE CAR WAS SEVERELY DAMAGED. I FLEW INT...

Mileage: 70,000

THE LOW BEAM LIGHTS ARE TERRIBLE, HAVE REPLACED BULBS, BUT STILL CAN HARDLY SEE HIGHWAY THIS MAKES IT VERY UNSAFE TO DRIVE THIS VEHICLE AT NIGHT. GM SHOULD RECALL TO FIX THE ISSUE.

Mileage: 60,000

MY HEADLIGHTS KEEP GETTING DIMMER AND DIMMER AS TIME GOES ON. MY VEHICLE ONLY HAS 40,000 MILES, BUT I STARTED NOTICING AT LEAST 5,000 MILES AGO THAT WHILE DRIVING DOWN THE HIGHWAY AT NIGHT THAT IT APPEARED AS IF I BARELY HAD ANY HEADLIGHTS SHINING IN FRONT OF ME. I WOULD TURN THEM OFF AND ON AGAIN,...

MY 2016 SRX CADILLAC. THE FRONT HEADLIGHTS ARE SO DIM THAT I CAN NOT DRIVE AT NIGHT. IT'S NOT SAFE. I CAN NOT SEE AT ALL ON THE ROAD AT NIGHT. I READ THERE WAS A SETTLEMENT AND A REIMBURSEMENT OVER THIS BUT THAT I MISSED THE DEADLINE FOR IT. I NEVER KNEW OR RECEIVED ANYTHING IN THE MAIL ABOUT THIS ...

MY CAR IS LESS THAN 5 YEARS OLD AND THE HEADLIGHTS ARE DIM.

Mileage: 130,000

THERE HAS BEEN A GRADUAL DIMMING OF THE LOW BEAM HEADLIGHTS ON THIS VEHICLE SINCE I PURCHASED IT. THE HEADLIGHTS ARE SO DIM THAT AT TIMES THEY ARE OF NO VALUE. THIS HAS CREATED A SERIOUS SITUATION, ESPECIALLY AT NIGHT IN THE RAIN. IT CREATES CRITICAL PERIODS WHEN I MUST USE THE BRIGHT LIGHTS IN T...

Mileage: 71,500

HEADLIGHTS ARE SO DIM UNTIL HIGH BEAMS HAVE TO BE USE IN ORDER TO SEE. LOW BEAM APPEARS LIKE YOU DON'T HAVE ANY LIGHTS ON OR MAYBE PARK LIGHTS. UNSAFE BECAUSE OTHER VEHICLES CAN'T SEE YOU WITH LOW BEAM ON AND YOU CAN'T SEE. DRIVER SEAT MOTOR WENT OUT MAKING IT COMPLICATED TO REACH THE EXCELERAT...

HEADLIGHTS ARE SO DIM UNTIL HIGH BEAMS HAVE TO BE USE IN ORDER TO SEE. LOW BEAM APPEARS LIKE YOU DON'T HAVE ANY LIGHTS ON OR MAYBE PARK LIGHTS. UNSAFE BECAUSE OTHER VEHICLES CAN'T SEE YOU WITH LOW BEAM ON AND YOU CAN'T SEE. DRIVER SEAT MOTOR WENT OUT MAKING IT COMPLICATED TO REACH THE EXCELERAT...

LOW BEAM HEADLIGHTS ARE DIM AND PER DEALERSHIP NEED TO BE REPLACED. THIS IS A KNOWN ISSUE WITH CADILLAC. THERE WAS A CLASS ACTION LAWSUIT FIR THIS ISSUE. THE CUE TOUCH SYSTEM BUTTON'S ON THE CENTER ARE NOT RESPONDING/LOCKED. I AM NOT ABLE TO USE GPS, CHANGE THE TIME OR ANY OF THE SETTINGS ON THE...

Mileage: 49,000

LOW BEAM HEADLIGHTS ARE DIM AND PER DEALERSHIP NEED TO BE REPLACED. THIS IS A KNOWN ISSUE WITH CADILLAC. THERE WAS A CLASS ACTION LAWSUIT FIR THIS ISSUE. THE CUE TOUCH SYSTEM BUTTON'S ON THE CENTER ARE NOT RESPONDING/LOCKED. I AM NOT ABLE TO USE GPS, CHANGE THE TIME OR ANY OF THE SETTINGS ON THE...

Mileage: 49,000

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AND FAILED TO PROVIDE ADEQUATE LIGHTING WHILE DRIVING. THE VEHICLE WAS TAKEN TO MOSES CADILLAC BUICK GMC TRUCK INC (1406 WASHINGTON ST E, CHARLESTON, WV 25301) AND THE CONTACT WAS INFORMED THAT THE WEATHER SEAL...

Mileage: 94,000

THE LOW BEAMS ON MY 2016 CADILLAC ARE EXTREMELY DIM AND UNSAFE FOR NIGHT DRIVING. IT IS A LUXURY MODEL WITH NO FOG LIGHTS. THIS PROBLEM SHOULD BE THE CORRECTED BY GM/CADILLAC AND NOT THE OWNER. THIS IS AN EXTREMELY EXPENSIVE REPAIR AND IS CAUSING SERIOUS ISSUES WITH MANY SRX OWNERS.

Mileage: 45,000

WE ARE HAVING PROBLEMS WITH THE HEADLIGHTS. THERE IS GOING TO BE A PROBLEM WHEN SOMEONE IS KILLED. I DON'T UNDERSTAND BY CADALLIC WON'T FIX THE PROBLEM THEY REPLACE THE LIGHTS ON 2000 THRU 2015 BUT NOT THE 2016. I HAVE INSTRUCTED MY CHILDREN TO FILE SUIT WITH CADILLAC IF SOMETHING SHOULD HAPPEN T...

GMC KNOWN PROBLEM. LOW BEAM HEADLIGHTS TOO DIM TO DRIVE SAFELY DURING HOURS OF DARKNESS. GM IS AWARE OF THIS PROBLEM STARTING WITH APPROXIMATELY 2010 YEAR MODEL. GM DID NOT CONTACT OWNERS AND IN FACT WE RECEIVED NO NOTICE OF THIS OBVIOUS SAFETY DEFECT EVEN THOUGH GM HAS BEEN AWARE OF IT FOR AN EXTEN...

Mileage: 47,000

THE HEADLIGHTS HAVE BECOME DIM AND IT IS VERY HARD TO SEE AT NIGHT. GM KNOWS ABOUT THE PROBLEM BUT THEY HAVE NOT ISSUED A RECALL. BOTH HEAD LAMP ASSEMBLIES NEED TO BE REPLACED ON MY 2016 SRX AT A COST OF $1700+. IT IS UNSAFE TO DRIVE THIS CAR AT NIGHT

MY RADIO SCREEN ON MY 2016 CADILLAC SRX HAS SPIDER WEB CRACKS ON BOTH THE LEFT SIDE AND THE RIGHT SIDE. IT STARTED SMALL, ABOUT SIX MONTHS AGO, AND THE CRACKS KEEP GROWING AND SPREADING. THE DEALER WANTS TO CHARGE ME $1,500.00 TO REPLACE THE ENTIRE RADIO CONSOLE, BUT IT SHOULD BE A RECALL.

Mileage: 80,000

THE LOWBEAMS OF MY HEADLIGHTS ARE SO DIM I CANNOT DRIVE AT NIGHT. DON'T FEEL SAFE AT ALL. TOOK TO A DEALER AND THEY WANTED TO REPLACE THE WHOLE ASSEMBLY AT MY EXPENSE WHICH IS $2K. I WAS TOLD REPLACING THE BULB WILL NOT FIX SITUATION AS IT IS THE HOUSING THAT IS FAULTY.

HEADLIGHTS ARE DIM MAKING IT UNSAFE TO DRIVE AT NIGHT. HAVING TO USE HIGHBEAMS TO DRIVE. VERY UNSAFE. THESE VEHICLES SHOULD BE RECALLED FOR LIGHTING. HAS BEEN LIKE THIS FOR A WHILE.

I HAVE A 2016 CADILLAC SRX THE RADIO HAS SPIDER WEB CRACKING IN THE SCREEN, THIS IS THE SECOND TIME SINCE I HAVE OWNED THE CAR ITS HAPPENED CAUSING THE RADIO TO FREEZE AND NOT FUNCTION CADILLAC DOES NOT WANT TO COVER THE FAULTY PART

I ASKED THE DEALER IF THE VEHICLE WE WERE CONTEMPLATING BUYING HAD ANY ACCIDENTS.DEALER SHOWED ME A CARFAX THAT DID NOT REFLECT ANY ACCIDENTS AND STATED AS SUCH. UPON GOING IN TO TRADE MY VEHICLE THIS WEEKEND I WAS MADE AWARE THE VEHICLE HAS BEEN IN THREE ACCIDENTS WITH STRUCTURAL DAMAGE AND THE VEH...

Mileage: 60,000

I ASKED THE DEALER IF THE VEHICLE WE WERE CONTEMPLATING BUYING HAD ANY ACCIDENTS.DEALER SHOWED ME A CARFAX THAT DID NOT REFLECT ANY ACCIDENTS AND STATED AS SUCH. UPON GOING IN TO TRADE MY VEHICLE THIS WEEKEND I WAS MADE AWARE THE VEHICLE HAS BEEN IN THREE ACCIDENTS WITH STRUCTURAL DAMAGE AND THE VEH...

Mileage: 60,000

I ASKED THE DEALER IF THE VEHICLE WE WERE CONTEMPLATING BUYING HAD ANY ACCIDENTS.DEALER SHOWED ME A CARFAX THAT DID NOT REFLECT ANY ACCIDENTS AND STATED AS SUCH. UPON GOING IN TO TRADE MY VEHICLE THIS WEEKEND I WAS MADE AWARE THE VEHICLE HAS BEEN IN THREE ACCIDENTS WITH STRUCTURAL DAMAGE AND THE VEH...

Mileage: 60,000

THE CUE SCREEN DELAMINATED AND LOOKS LIKE SPIDER WEBS. UNIT NO LONGER FUNCTIONS TO TOUCH. I HAD TO HAVE THE SCREEN REPLACED FOR $400.00 OUT OF POCKET. GM WON'T COVER THIS KNOWN PROBLEM. I FINALLY GAVE UP ON GM AND HAD IT REPAIRED MYSELF ON 7-30-2020.

Mileage: 99,000

THE HEADLIGHTS ARE SO DIM IT MAKES IT UNSAFE TO DRIVE AT NIGHT WITHOUT THE HIGH BEAMS ON. I HAVE COMPLAINED AND COMPLAINED ABOUT THIS. IT IS A MANUFACTURED DEFECT BUT THEY WANT 1500.00 TO FIX IT!*TR*JB

Mileage: 65,000

THE HEADLIGHTS ARE DIM AT NIGHT AND ALMOST TRANSLUCENT DURING THE DAY. I UNDERSTAND THAT THERE IS NO RECALL AT THIS TIME BUT THE HEADLIGHTS ARE A SAFETY ISSUE. NOT ONLY IT IS A SAFETY ISSUE IS A COSTLY ONE AT THAT WHICH THE OWNER HAS TO FOOT THE BILL WHICH IS BAD BUSINESS AND DECEIVING THE CADILLAC ...

Mileage: 28,000

ON LIGHTS THEY ARE VERY DIM, MAKEING IT A RIST TO DRIVE AT NIGHT, SAFTY. ON BRAKE MAKES A SQUEEL WHEN APPLYING, HAD IT IN TO SERVICE SEVERAL TIMES ,THEY SAY NOTHING IS WRONGWITH IT. CADALICS SHOULD NOT MAKE NOISE LIKE THAT MAKES POEPLE LOOK AT CAR LIKE SOMETHINGS WRONG WITH IT,WHICH IT IS.

ON LIGHTS THEY ARE VERY DIM, MAKEING IT A RIST TO DRIVE AT NIGHT, SAFTY. ON BRAKE MAKES A SQUEEL WHEN APPLYING, HAD IT IN TO SERVICE SEVERAL TIMES ,THEY SAY NOTHING IS WRONGWITH IT. CADALICS SHOULD NOT MAKE NOISE LIKE THAT MAKES POEPLE LOOK AT CAR LIKE SOMETHINGS WRONG WITH IT,WHICH IT IS.

THE HEADLAMPS ON THE 2016 SRX HAVE A DESIGN DEFECT. THE LENS ON THE LOW BEAMS CLOUD OVER AND DIMINISH THE LIGHT TO THE POINT THAT THE VEHICLE IS USABLE AT NIGHT ONLY WITH HIGH BEAMS ON ALL THE TIME. CADILLAC REPORTS THAT BRAND NEW LENS' ONLY LAST 1 TO THREE YEARS. THE COST TO REPLACE IS APPROXIMATEL...

Mileage: 44,000

DIM HEADLIGHTS DANGEROUS TO DRIVE AT NIGHT. COSTLY $4000.00 REPAIR.

DIM HEADLIGHTS DANGEROUS TO DRIVE AT NIGHT. COSTLY $4000.00 REPAIR.

REMOTE START DOES NOT FUNCTION PROPERLY. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST 3 YEARS. DEALER UNABLE TO OFFER ANY SOLUTIONS.

Mileage: 74,000

DIM LIGHTS ARE NOT SUFFICIENT TO SEE TO DRIVE AT NIGHT. IT IS A VERY DANGEROUS SITUATION. WE HAVE TO USE THE HIGH BEAM IN ORDER TO SEE ANYTHING IN THE ROAD AND PUT ON DIM WHEN CARS ARE APPROACHING . THIS SITUATION SHOULD BE A RECALL FROM GENERAL MOTORS. THIS HAS NOT BEEN PROPERLY ADDRESSED. T...

Mileage: 36,000

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM, WHICH MADE IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT. FIELDS CADILLAC ST. AUGUSTINE (904-823-3000, LOCATED AT 375 OUTLET MALL BLVD, ST. AUGUSTINE, FL 32084) WAS CONTACTED BY PHONE AND STATED THAT THE FAILURE ...

Mileage: 54,000

I WAS THE OWNER/OPERATOR OF THE SRX WAS T-BONED ON THE PASSENGER SIDE, AIR BAG TRIGGERED ERROR MESSAGE AND DID NOT DEPLOY, SEATBELT DID NOT LOCK IN PLACE UNTIL AFTER I HIT THE DASH RESULTING IN UNHARNESSED CONTACT IN CABIN CAUSING OVER $200K IN MEDICAL BILLS TO DATE TO RIGHT SHOULDER, HEAD, NECK AND...

Mileage: 22,000

I WAS THE OWNER/OPERATOR OF THE SRX WAS T-BONED ON THE PASSENGER SIDE, AIR BAG TRIGGERED ERROR MESSAGE AND DID NOT DEPLOY, SEATBELT DID NOT LOCK IN PLACE UNTIL AFTER I HIT THE DASH RESULTING IN UNHARNESSED CONTACT IN CABIN CAUSING OVER $200K IN MEDICAL BILLS TO DATE TO RIGHT SHOULDER, HEAD, NECK AND...

Mileage: 22,000

I WAS THE OWNER/OPERATOR OF THE SRX WAS T-BONED ON THE PASSENGER SIDE, AIR BAG TRIGGERED ERROR MESSAGE AND DID NOT DEPLOY, SEATBELT DID NOT LOCK IN PLACE UNTIL AFTER I HIT THE DASH RESULTING IN UNHARNESSED CONTACT IN CABIN CAUSING OVER $200K IN MEDICAL BILLS TO DATE TO RIGHT SHOULDER, HEAD, NECK AND...

Mileage: 22,000

I WAS SITTING AT A TRAFFIC LIGHT STATIONARY ON A CITY STREET WITH A STEEP HILL. I HAD MY FOOT ON THE BREAK WAITING FOR THE LIGHT TO TURN GREEN. MY BREAKS STARTED TO VIBRATE AND THEN WENT OUT COMPLETELY AND I ROLLED BACK INTO THE CAR BEHIND ME.

Mileage: 47,000

THE LIGHTS HAVE BEEN SO DIM SINCE THE DAY THAT I BOUGHT THE CAR IN MARCH 2019. I SPOKE TO CADILLAC AFTER I NOTICED THE ISSUE AND THEY SAID THAT THERE WAS AN ISSUE THAT THEY WERE AWARE OF BUT THAT THE RECALL WAS ONLY 90 DAYS. SHE SAID THAT GENERAL MOTORS WOULD PAY $700 OF THE PURCHASE OF A NEW LIGHT ...

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. WHILE DRIVING 40 MPH, THE HEADLIGHTS SWITCHED FROM HIGH TO LOW BEAMS INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE....

Mileage: 80,000

EXTERIOR LIGHTING, LOW BEAM HEADLIGHTS, ARE TOO DIM TO DRIVE AT NIGHT. DANGEROUS HAZARD

LOW BEAM HEADLIGHTS VERY DIM. DANGEROUS TO DRIVE AT NIGHT.

SINCE THE BEGINNING OF THE YEAR. THE HEADLIGHTS ON MY VEHICLE HAVE BEGUN GETTING DIMMER AND DIMMER. NONE OF THE HEADLIGHTS HAVE BLOWN OUT BUT ITS VERY DIFFICULT TO SEE AT NIGHT.

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE CLUNKING NOISE COMING FROM THE TRANSMISSION. THE DEALER (HOEHN BUICK GMC CADILLAC, 5334 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 884-2793) INDICATED THAT THIS WAS A NORMAL CHARACTERISTIC OF THE DRIVE LINE GEAR...

Mileage: 45,000

SRX WAS T-BONED AND AIRBAGS/SEATBELT RETRACTOR FAILED. SEVERE INJURIES TO CADILLAC DRIVER FROM UNLOCKED SHOULDER HARNESS AND ALL AIRBAGS FAILED.

Mileage: 22,500

SRX WAS T-BONED AND AIRBAGS/SEATBELT RETRACTOR FAILED. SEVERE INJURIES TO CADILLAC DRIVER FROM UNLOCKED SHOULDER HARNESS AND ALL AIRBAGS FAILED.

Mileage: 22,500

SRX WAS T-BONED AND AIRBAGS/SEATBELT RETRACTOR FAILED. SEVERE INJURIES TO CADILLAC DRIVER FROM UNLOCKED SHOULDER HARNESS AND ALL AIRBAGS FAILED.

Mileage: 22,500

EXTERIOR LIGHTING: THE HEAD LIGHT LOW BEAMS ON THIS VEHICLE ARE INFERIOR AND A SAFETY HAZARD. THEY DO NOT ILLUMINATE FAR ENOUGH IN FRONT OF THE CAR AND ARE NOT BRIGHT ENOUGH. I HAVE HIT SEVERAL CURBS AT NIGHT JUST BECAUSE YOU JUST CAN'T SEE THEM GOING AROUND CURBS OR AT INTERSECTIONS WITH THE LIGHT...

Mileage: 15,000

CADILLAC CUE SCREEEN SHATTERED BENEATH SURFACE WHILE SITTING IN PARKING LOT.

Mileage: 69,740

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE CONTACT HAD DIFFICULTY SEEING THE ROAD AHEAD. TOM KELLEY CADILLAC (811 AVE OF AUTOS, FORT WAYNE, IN 46804) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT B...

Mileage: 32,000

WE ARE HAVING ISSUES WITH THE LOW BEAM HEAD LAMPS. THEY ARE NOT SAFE!! WE HAVE CONTACTED THE DEALER ON SEVERAL OCCASIONS FOR HELP, ONLY TO GET A "IT'S NOT OUR PROBLEM" RESPONSE. GM IS SURELY AWARE, AS A SEARCH FOR HELP WITH THE ISSUE POPS UP MANY COMPLAINTS AND POSSIBLE CLASS ACTION LAW SUITS CURR...

Mileage: 55,000

WE ARE HAVING ISSUES WITH THE LOW BEAM HEAD LAMPS. THEY ARE NOT SAFE!! WE HAVE CONTACTED THE DEALER ON SEVERAL OCCASIONS FOR HELP, ONLY TO GET A "IT'S NOT OUR PROBLEM" RESPONSE. GM IS SURELY AWARE, AS A SEARCH FOR HELP WITH THE ISSUE POPS UP MANY COMPLAINTS AND POSSIBLE CLASS ACTION LAW SUITS CURR...

Mileage: 55,000

FRONT BEAM LIGHTS ARE NOT BRIGHT ENOUGH, THIS CREATED AN UNSAFE CONDITION. I HAD TO USE THE HIGHEST BEAM DURING NIGHT DRIVING IN ORDER TO SEE THE ROAD. HOWEVER, WHEN THE HIGHEST BEAM WAS USED, IT BLIND THE DRIVER IN FRONT OF ME OR BLIND THE DRIVER COMING IN THE OPPOSITE . THIS PROBLEM IS IMPERATI...

THE CAR CAUGHT ON FIRE WHILE DRIVING ON THE HIGHWAY. THE CAR WAS DESTROYED. ENGINEERING REPORT STATES CAUSE AS DEFECTIVE FUEL PRESSURE SENSOR ON THE FUEL FEED PIPE. REPORT UPLOADED. THE CAR ONLY HAD 27,000 MILES AND WAS STILL UNDER WARRANTY.

Mileage: 27,000

TAKATA RECALL-THE HEADLIGHTS ARE VERY DIM. YOU HAVE TURN ON THE BRIGHTS IN ORDER TO SEE IN NORMAL NIGHT VISION AREAS. WHILE BRIGHT IS TOO BRIGHT TO DRIVE FOR ON COMING TRAFFIC. I ALMOST HAD AN ACCIDENT OF RUNNING OFF THE ROAD DUE TO NOT BEING ABLE TO SEE THE LANE OR THE PEOPLE WALKING ALONG SIDE THE...

Mileage: 51,000

THE LOW BEAM (DIM LIGHTS) ARE HORRIBLE. I ALMOST HIT A MAN WALKING ON THE SIDE OF THE ROAD LAST NIGHT. YOU CANNOT SEE 30' IN FRONT OF THE VEHICLE WHEN LIGHTS ARE ON DIM. YOU HAVE TO DRIVE WITH THE HIGH BEAMS ON. THE HIGH BEAM WORKS GREAT, BUT VEHICLES COMING AT YOU ARE GETTING BLINDED BY YOUR HI...

Mileage: 30,000

THE LOW BEAM (DIM LIGHTS) ARE HORRIBLE. I ALMOST HIT A MAN WALKING ON THE SIDE OF THE ROAD LAST NIGHT. YOU CANNOT SEE 30' IN FRONT OF THE VEHICLE WHEN LIGHTS ARE ON DIM. YOU HAVE TO DRIVE WITH THE HIGH BEAMS ON. THE HIGH BEAM WORKS GREAT, BUT VEHICLES COMING AT YOU ARE GETTING BLINDED BY YOUR HI...

Mileage: 30,000

APPROXIMATELY 6 MONTHS AGO, I NOTICED A SMALL STRESS FRACTURE APPEAR IN THE BOTTOM LEFT CORNER OF THE CENTRAL DIGITAL DASHBOARD OF MY VEHICLE. THE DASHBOARD PROJECTS SAFETY, ENTERTAINMENT AND AUTOMOBILE OPERATING STATUS (E.G. DEFLATED TIRES, ONSTAR ALERTS, ETC.). AS THE FRACTURE GREW IT REVEALED A S...

APPROXIMATELY 6 MONTHS AGO, I NOTICED A SMALL STRESS FRACTURE APPEAR IN THE BOTTOM LEFT CORNER OF THE CENTRAL DIGITAL DASHBOARD OF MY VEHICLE. THE DASHBOARD PROJECTS SAFETY, ENTERTAINMENT AND AUTOMOBILE OPERATING STATUS (E.G. DEFLATED TIRES, ONSTAR ALERTS, ETC.). AS THE FRACTURE GREW IT REVEALED A S...

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THE INFOTAINMENT SCREEN WOULD MALFUNCTION AND CAUSE THE SCREEN TO RANDOMLY MOVE, CHANGE, BLINK, AND SHUT OFF. WHILE DRIVING, THE SCREEN MALFUNCTION CREATED A DISTRACTION TO THE DRIVER. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. AN UNK...

Mileage: 45,000

CAR IN MOTION AT 23MPH TRIED TO NAVIGATE A RIGHT HAND CURVE IN ROAD, STEERING WAS NORMAL AND THEN ALL THE SUDDEN STEERING CAUGHT AND WOULDN'T LET ME NAVIGATE THE REST OF THE RIGHT HAND TURN. BROUGHT CAR TO A COMPLETE STOP AND TRIED TO PUT CAR IN MOTION BY PRESSING GAS, STEERING WAS PERFECTLY FINE. T...

Mileage: 41,526

CAR IN MOTION AT 23MPH TRIED TO NAVIGATE A RIGHT HAND CURVE IN ROAD, STEERING WAS NORMAL AND THEN ALL THE SUDDEN STEERING CAUGHT AND WOULDN'T LET ME NAVIGATE THE REST OF THE RIGHT HAND TURN. BROUGHT CAR TO A COMPLETE STOP AND TRIED TO PUT CAR IN MOTION BY PRESSING GAS, STEERING WAS PERFECTLY FINE. T...

Mileage: 41,526

CRUISE CONTROL SHUTS OFF WHILE DRIVING. CRUISE CONTROL AND SPEED ODOMETER HAS DIFFERENT READINGS. 7 MILES DIFFERENT IN READING.

Mileage: 32,000

CRUISE CONTROL SHUTS OFF WHILE DRIVING. CRUISE CONTROL AND SPEED ODOMETER HAS DIFFERENT READINGS. 7 MILES DIFFERENT IN READING.

Mileage: 32,000

MY CAR WAS IN LINE FOR A CAR WASH AT VAL WARD CADILLAC PARKING LOT. MY ELECTRONIC BRAKE WAS ON. THE BRAKE LIGHT ON THE DASHBOARD INDICATED THIS. THE CAR WAS IN DRIVE BUT STATIONARY FOR APPROX TWO MINUTES. THE CAR SUDDENLY SURGED FORWARD. I THOUGHT MY CAR WAS HIT IN THE BACK. I DIDN'T UNDERSTAND WH...

Mileage: 11,200

MY CAR WAS IN LINE FOR A CAR WASH AT VAL WARD CADILLAC PARKING LOT. MY ELECTRONIC BRAKE WAS ON. THE BRAKE LIGHT ON THE DASHBOARD INDICATED THIS. THE CAR WAS IN DRIVE BUT STATIONARY FOR APPROX TWO MINUTES. THE CAR SUDDENLY SURGED FORWARD. I THOUGHT MY CAR WAS HIT IN THE BACK. I DIDN'T UNDERSTAND WH...

Mileage: 11,200

MY CAR WAS IN LINE FOR A CAR WASH AT VAL WARD CADILLAC PARKING LOT. MY ELECTRONIC BRAKE WAS ON. THE BRAKE LIGHT ON THE DASHBOARD INDICATED THIS. THE CAR WAS IN DRIVE BUT STATIONARY FOR APPROX TWO MINUTES. THE CAR SUDDENLY SURGED FORWARD. I THOUGHT MY CAR WAS HIT IN THE BACK. I DIDN'T UNDERSTAND WH...

Mileage: 11,200

I WAS TRAVELING AT 55 MPH DOWN THE HIGHWAY AND A CAR PULLED OUT IN FRONT OF ME WHILE MAKING A LEFT TURN AGAINST SIGNAL. I ATTEMPTED TO STOP HOWEVER DUE TO THE LACK OF TIME, SHORT DISTANCE AND RAIN SLICKED HIGHWAY I WAS UNABLE TO STOP STRIKING HER CAR ON HER MID PASSENGER SIDE WITH THE FRONT OF MY C...

Mileage: 20,000

2016 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO REAR MIRRORS VISIBILITY ISSUES. *SMD THE CONSUMER STATED DUE TO THE PLACEMENT OF THE REARVIEW MIRROR, IT WAS DIFFICULT TO SEE ON THE RIGHT RIDE OF THE VEHICLE. UPDATED 8/21/2017*JS

MY CAR WAS IN PARK AND OFF. ROLLED BACKWARDS DOWN THE DRIVEWAY. INJURIES INCURRED

WE WERE ON VACATION, DRIVING DOWN I89 IN VT, NICE SPRING SUNNY DAY. WE WERE GOING ABOUT 70MPH ON THIS OPEN HIGHWAY , WHEN ALL OF A SUDDEN WE HEARD WHAT SOUND LIKE A GUN SHOT. THEN THE CRACKEL OF THE GLASS AND OUR 2016 CADILLAC SRX SUNROOF COLLAPSED DOWN ON TOP OF US. TO SAY THERE WAS GLASS EVERYWHER...

Mileage: 15,000

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. WHILE STATIONARY, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE VEHICLE THE CONTACT STRUCK HIT THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND NECK, WHI...

Mileage: 20,000

DIGITAL AND ANALOG SPEEDOMETERS ARE NOT SYNCHRONIZED, VARIATION OF 3+ MPH. GM STATES VARIATION IS NOT ADJUSTABLE, IS WITHIN SPECIFICATIONS, BUT WILL NOT STATE WHICH READING IS ACCURATE. THIS IS A SAFETY ISSUE, SINCE THE DRIVER CANNOT ACCURATELY TELL IF THE VEHICLE IS TRAVELING A HIGHER SPEED THAN SH...

Mileage: 38,594

VEHICLE WAS PURCHASED 11 DAYS AGO. TODAY, WITH ABOUT 581 MILES ON THE ODOMETER. WHEN STARTING TO DRIVE, THE VEHICLE WOULD ACCELERATE; HOWEVER, ON THE UPSHIFT FROM 1ST INTO 2ND (NOT SURE, IT COULD BE FROM 2ND TO 3RD, THE TRANSMISSION SHIFTED INTO NEUTRAL INSTEAD OF SHIFTING TO THE NEXT GEAR. PULLED...

Mileage: 581

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. WHILE DRIVING 50 MPH, THE REDUCE ENGINE POWER LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE. THE CONTACT STATED THAT THE FAILURE RECURRED RANDOMLY. IN ADDITION, THE STABILITRAC LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A ...

Mileage: 7,000

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. WHILE DRIVING 50 MPH, THE REDUCE ENGINE POWER LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE. THE CONTACT STATED THAT THE FAILURE RECURRED RANDOMLY. IN ADDITION, THE STABILITRAC LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A ...

Mileage: 7,000

WE PURCHASED THE VEHICLE ON APRIL 9,2016, WITH 5 MILES ON IT . WE TOOK THE CAR OUT OF TOWN ON APRIL 11,2016. AFTER APPROXIMATELY 400 MILES, WHILE IN CITY TRAFFIC ,THE ENGINE BEGAN REVVING AND THE CAR JERKED, AND POPPED OUT OF DRIVE. I IMMEDIATELY CALLED ON STAR. THE VEHICLE WAS TOWED TO THE DEALERSH...

Mileage: 530

2016 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE REAR VIEW CAMERA ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED AT DUSK, THERE WAS A LACK OF BEING ABLE TO SEE WHEN USING THE BACK UP CAMERA. THE CONSUMER STATED CADILLAC CHOSE A 360 DEGREE FISHEYE LENS WI...

THE CAR HAS A CONSTANT VIBRATION AT SPEEDS BEGINNING ABOUT 55MPR AND INCREASING UP TO 70MPR. THE DEALER SERVICE MANAGER AND SALE PERSON DROVE THE CAR AND OBSERVED THE SAME FAULT. THIS CAR WAS PURCHASED OFF THE SHOWROOM FLOOR WITH 20 TOTAL MILES. THE CONDITION WAS FIRST OBSERVED ON THE FIRST HIGHWAY ...

Mileage: 45

TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHERE IT WAS BROUGHT TO THE CONTACTS ATTENTION THAT RODENTS HAD CHEWED THROUGH THE WIRING IN THE VEHICLE. THE V...