This Problem Across All Years
RECALL.I AM AN ACTIVE DUTY SAILOR AND MISSING SEVERAL NOTICES OF THE INTIAL RECALL.....ENGINE REDUCTION OF POWER IN THE MIDDLE OF THE INTERSTATE...PREMATURE TIMING CHAIN WEAR REPROGRAM ENGINE CONTROL MODULE...WHILE DRIVING THE CAR COMPLETELY LOST POWER AND WOULD NOT GO OVER 15MPH....THIS HAPPENED ON A BUSY I-10 INTERSTATE...IS THERE AWAY TO REOPEN THIS RECALL.
RECALL.I AM AN ACTIVE DUTY SAILOR AND MISSING SEVERAL NOTICES OF THE INTIAL RECALL.....ENGINE REDUCTION OF POWER IN THE MIDDLE OF THE INTERSTATE...PREMATURE TIMING CHAIN WEAR REPROGRAM ENGINE CONTROL MODULE...WHILE DRIVING THE CAR COMPLETELY LOST POWER AND WOULD NOT GO OVER 15MPH....THIS HAPPENED ON A BUSY I-10 INTERSTATE...IS THERE AWAY TO REOPEN THIS RECALL.
TL* THE CONTACT OWNS A 2008 CADILLAC STS. WHILE DRIVING AT 45 MPH, THE VEHICLE KEPT ACCELERATING WHILE THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS A 2008 CADILLAC STS. WHILE DRIVING AT 45 MPH, THE VEHICLE KEPT ACCELERATING WHILE THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
IN COLD WEATHER CAR WILL NOT TAKE OFF FROM THE START AND THE MOTOR BOGS DOWN AND WILL NOT MOVE IN TRAFFIC FOR A COUPLE OF MINUTES CREATING A HAZARD TO DRIVER AND ON COMING TRAFFIC ABS LIGHT COMES ON, STABILITY LIGHT COMES ON IF YOU RESTART THE CAR ALL THE ERRORS GO AWAY BUT STILL STORED ON COMPUTER MEMORY. *JS
IN COLD WEATHER CAR WILL NOT TAKE OFF FROM THE START AND THE MOTOR BOGS DOWN AND WILL NOT MOVE IN TRAFFIC FOR A COUPLE OF MINUTES CREATING A HAZARD TO DRIVER AND ON COMING TRAFFIC ABS LIGHT COMES ON, STABILITY LIGHT COMES ON IF YOU RESTART THE CAR ALL THE ERRORS GO AWAY BUT STILL STORED ON COMPUTER MEMORY. *JS
I PURCHASED THIS CAR IN JANUARY OF 2010 FROM APPLE CHEVROLET CADILLAC LOCATED IN YORK PA. WHEN I PURCHASED THIS CAR I BOUGHT IT USED HOWEVER IT STILL HAD THE REMAINING MANUFACTURES POWERTRAIN WARRANTY. IT HAD 51,554 MILES ON IT AT THE TIME OF PURCHASE. ON FEB 9, 2011 I REPORTED TO HERITAGE CADILLAC IN BELAIR MD. THAT I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT COMING ON AND THAT I WANT TO HAVE THAT TAKE CARE OF BEFORE THE WARRANTY RAN OUT. WHEN I TOOK THE CAR THERE I WAS TOLD THAT SINCE THE LIGHT HAD WENT OUT BEFORE I GOT THERE, THERE WAS NO WAY THEY COULD TELL WHAT WAS WRONG WHICH I FOUND OUT TO BE FALSE BECAUSE MONTHS LATER THEY WERE IN FACT ABLE TO CHECK IT WITH THE CHECK ENGINE LIGHT BEING OFF. TO MAKE A LONG STORY SHORT, SINCE THE FIRST INCIDENT I HAVE TAKE MY CAR BACK TO HERITAGE CADILLAC 10 TIMES FOR THE SAME PROBLEM AND I HAVE PAID THEM $4,212.08 (TO MAINTAIN AND ALLEGEDLY REPAIR THE PROBLEM OF THE CHECK ENGINE LIGHT) TODAY IS NOVEMBER 15, 2012 AND THE LIGHT IS STILL ON. I HAVE BEEN TOLD THAT THEY DON'T REALLY KNOW WHAT IS WRONG AND THAT THEY HAD TO CONTACT A CADILLAC MANUFACTURE TO GET INFORMATION BUT I WILL HAVE TO PAY ANOTHER $3,100 TO FIX THE PROBLEM WHICH MAY BE FUEL INJECTORS AND A TRANSMISSION CONTROL MODULE. I FEEL THAT MY WIFE AND I HAVE BEEN AND ARE BEING TAKE ADVANTAGE OF IN THIS SITUATION BY A CERTIFIED CADILLAC SERVICE CENTER. THIS PROBLEM SHOULD HAVE BEEN RESOLVED WHEN I FIRST BROUGHT IT TO THEIR ATTENTION WHEN THE CAR WAS STILL UNDER WARRANTY. *TR
I PURCHASED THIS CAR IN JANUARY OF 2010 FROM APPLE CHEVROLET CADILLAC LOCATED IN YORK PA. WHEN I PURCHASED THIS CAR I BOUGHT IT USED HOWEVER IT STILL HAD THE REMAINING MANUFACTURES POWERTRAIN WARRANTY. IT HAD 51,554 MILES ON IT AT THE TIME OF PURCHASE. ON FEB 9, 2011 I REPORTED TO HERITAGE CADILLAC IN BELAIR MD. THAT I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT COMING ON AND THAT I WANT TO HAVE THAT TAKE CARE OF BEFORE THE WARRANTY RAN OUT. WHEN I TOOK THE CAR THERE I WAS TOLD THAT SINCE THE LIGHT HAD WENT OUT BEFORE I GOT THERE, THERE WAS NO WAY THEY COULD TELL WHAT WAS WRONG WHICH I FOUND OUT TO BE FALSE BECAUSE MONTHS LATER THEY WERE IN FACT ABLE TO CHECK IT WITH THE CHECK ENGINE LIGHT BEING OFF. TO MAKE A LONG STORY SHORT, SINCE THE FIRST INCIDENT I HAVE TAKE MY CAR BACK TO HERITAGE CADILLAC 10 TIMES FOR THE SAME PROBLEM AND I HAVE PAID THEM $4,212.08 (TO MAINTAIN AND ALLEGEDLY REPAIR THE PROBLEM OF THE CHECK ENGINE LIGHT) TODAY IS NOVEMBER 15, 2012 AND THE LIGHT IS STILL ON. I HAVE BEEN TOLD THAT THEY DON'T REALLY KNOW WHAT IS WRONG AND THAT THEY HAD TO CONTACT A CADILLAC MANUFACTURE TO GET INFORMATION BUT I WILL HAVE TO PAY ANOTHER $3,100 TO FIX THE PROBLEM WHICH MAY BE FUEL INJECTORS AND A TRANSMISSION CONTROL MODULE. I FEEL THAT MY WIFE AND I HAVE BEEN AND ARE BEING TAKE ADVANTAGE OF IN THIS SITUATION BY A CERTIFIED CADILLAC SERVICE CENTER. THIS PROBLEM SHOULD HAVE BEEN RESOLVED WHEN I FIRST BROUGHT IT TO THEIR ATTENTION WHEN THE CAR WAS STILL UNDER WARRANTY. *TR
PURCHASED AS A "PROGRAM CAR" 5/21/08 WITH 7017 MILES ON ODOMETER, AUTO HAS BEEN A CONSTANT SOURCE OF TROUBLE WHICH SELLING DEALER CREST CADILLAC OF VENICE, FL SEEMS UNABLE TO CORRECT. MYRIAD PROBLEMS OCCUR BUT FAIL TO REGISTER ON RECORDER WHICH PREVENTS CORRECTIVE ACTION. I DO NOT FAULT DEALER STAFF BUT BLAME OVERALL PROBLEM ON CADILLAC'S REFUSAL TO CONSIDER DEFECTIVE INTERACTIVE COMPUTER NETWORK FROM STUPIDITY OR CUPIDITY. ON THE LAST TRIP TO THE REPAIR FACILITY ELEVEN ITEMS WERE ADDRESSED WITH THREE NOT BEING ADDRESSED WITH PROBLEMS NOT LISTED IN RECORDER OR UNABLE TO BE DUPLICATED. SINCE MAR. 20, 2010 MOST OF THE PROBLEMS HAVE RECURRED AND I HAVE RECORDED 16 SPECIFIC MALFUNCTIONS TO DATE SOME OF WHICH I CONSIDER TO BE SAFETY CONCERNS. E.G SUDDEN FAILURE OF CRUISE CONTROL SYSTEM AND/OR DIFFICULTY IN DISENGAGING IT; REPEATED ATTEMPTS REQUIRED TO OPEN WINDOWS AND LOCK OR UNLOCK DOORS; MALFUNCTIONING OF WINDSHIELD WIPERS; WITH 125 LB. WIFE IN FRONT PASSENGER SEAT, "PASSENGER AIR BAG OFF" INDICATOR IS LIGHTED. IS INDICATOR FAULTY OR IS PASSENGER AIR BAG INOPERATIVE WHEN IT SHOULD BE FUNCTIONAL? I HAVE A LARGE DOSSIER DOCUMENTING NUMEROUS TRIPS TO THE DEALER TO ADDRESS OVER TWENTY ISSUES AND REPETITIONS AND HAVE NEVER HAD MORE THAN A HALF DOZEN PROBLEMS WITH ANY OF THE 40 OR 50 PREVIOUS VEHICLES I HAVE OWNED OVER THE PAST 60+ YEARS. IT APPEARS THAT SINCE THESE NUMEROUS INTERMITTENT PROBLEMS DO NOT REGISTER IN THE VEHICLE'S RECORDER, CADILLAC IS USING THAT AS AN EXCUSE TO AVOID ADDRESSING THE REAL PROBLEM, THAT IS, THE COMPUTERS THEMSELVES. I ENTREAT YOU TO FORCE CADILLAC TO REPLACE THE DEFECTIVE COMPUTERS BEFORE I JUST GIVE IT UP AS A HOPELESS SITUATION AND SELL THE AUTO. ALTHOUGH I HAVE ALWAYS BOUGHT AMERICAN AUTOS FOR OVER 60 YEARS, I SHALL NEVER AGAIN OWN A CADILLAC. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PURCHASED AS A "PROGRAM CAR" 5/21/08 WITH 7017 MILES ON ODOMETER, AUTO HAS BEEN A CONSTANT SOURCE OF TROUBLE WHICH SELLING DEALER CREST CADILLAC OF VENICE, FL SEEMS UNABLE TO CORRECT. MYRIAD PROBLEMS OCCUR BUT FAIL TO REGISTER ON RECORDER WHICH PREVENTS CORRECTIVE ACTION. I DO NOT FAULT DEALER STAFF BUT BLAME OVERALL PROBLEM ON CADILLAC'S REFUSAL TO CONSIDER DEFECTIVE INTERACTIVE COMPUTER NETWORK FROM STUPIDITY OR CUPIDITY. ON THE LAST TRIP TO THE REPAIR FACILITY ELEVEN ITEMS WERE ADDRESSED WITH THREE NOT BEING ADDRESSED WITH PROBLEMS NOT LISTED IN RECORDER OR UNABLE TO BE DUPLICATED. SINCE MAR. 20, 2010 MOST OF THE PROBLEMS HAVE RECURRED AND I HAVE RECORDED 16 SPECIFIC MALFUNCTIONS TO DATE SOME OF WHICH I CONSIDER TO BE SAFETY CONCERNS. E.G SUDDEN FAILURE OF CRUISE CONTROL SYSTEM AND/OR DIFFICULTY IN DISENGAGING IT; REPEATED ATTEMPTS REQUIRED TO OPEN WINDOWS AND LOCK OR UNLOCK DOORS; MALFUNCTIONING OF WINDSHIELD WIPERS; WITH 125 LB. WIFE IN FRONT PASSENGER SEAT, "PASSENGER AIR BAG OFF" INDICATOR IS LIGHTED. IS INDICATOR FAULTY OR IS PASSENGER AIR BAG INOPERATIVE WHEN IT SHOULD BE FUNCTIONAL? I HAVE A LARGE DOSSIER DOCUMENTING NUMEROUS TRIPS TO THE DEALER TO ADDRESS OVER TWENTY ISSUES AND REPETITIONS AND HAVE NEVER HAD MORE THAN A HALF DOZEN PROBLEMS WITH ANY OF THE 40 OR 50 PREVIOUS VEHICLES I HAVE OWNED OVER THE PAST 60+ YEARS. IT APPEARS THAT SINCE THESE NUMEROUS INTERMITTENT PROBLEMS DO NOT REGISTER IN THE VEHICLE'S RECORDER, CADILLAC IS USING THAT AS AN EXCUSE TO AVOID ADDRESSING THE REAL PROBLEM, THAT IS, THE COMPUTERS THEMSELVES. I ENTREAT YOU TO FORCE CADILLAC TO REPLACE THE DEFECTIVE COMPUTERS BEFORE I JUST GIVE IT UP AS A HOPELESS SITUATION AND SELL THE AUTO. ALTHOUGH I HAVE ALWAYS BOUGHT AMERICAN AUTOS FOR OVER 60 YEARS, I SHALL NEVER AGAIN OWN A CADILLAC. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
OWN A 2008STS V --ON MAKING A RIGHT TURN FROM A STOP,THE CAR LOST POWER WITH NO ERROR MESSAGES,AND FULL ELECTRICAL POWER.WOULD SURGE TO ABOUT 3 MPH--GOT TO A SPOT WHERE I COULD TURN CAR OFF.STARETED IT UP AND THE CAR WAS FINE.DEALER UNABLE TO DIAGNOSE PROBELM.FEEL ITS UNSAFE TO DRIVE AND AM PUSHING THE DEALER TO CONTACT GM ENGINEERING AND FIND OUT WHAT COULD CAUSE THAT. *TR
OWN A 2008STS V --ON MAKING A RIGHT TURN FROM A STOP,THE CAR LOST POWER WITH NO ERROR MESSAGES,AND FULL ELECTRICAL POWER.WOULD SURGE TO ABOUT 3 MPH--GOT TO A SPOT WHERE I COULD TURN CAR OFF.STARETED IT UP AND THE CAR WAS FINE.DEALER UNABLE TO DIAGNOSE PROBELM.FEEL ITS UNSAFE TO DRIVE AND AM PUSHING THE DEALER TO CONTACT GM ENGINEERING AND FIND OUT WHAT COULD CAUSE THAT. *TR