2017 CADILLAC XT5 Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2...
9/17/25 I purchased 2017 Cadillac Xt5 platinum from a dealership. It came with a dash mat which was concealing cosmetic damage to vinyl around air bag on passenger side, and was unglued throughout entire dashboard. I didn't have a vehicle inspection before buying car, nothing reported on Carfax. And...
9/17/25 I purchased 2017 Cadillac Xt5 platinum from a dealership. It came with a dash mat which was concealing cosmetic damage to vinyl around air bag on passenger side, and was unglued throughout entire dashboard. I didn't have a vehicle inspection before buying car, nothing reported on Carfax. And...
Catalytic Converter on my 2017 XT5 had weld crack Oct 2025. Causing loud noise and exhaust to enter cabin of vehicle. This was the second convertor to do this. In 2023 I had to have the other catalytic convertor on this same vehicle changed out by the Sewell Cadillac dealership for the same problem....
Check engine code p0128. driver assistance, air conditioning and steering affect.
Check engine code p0128. driver assistance, air conditioning and steering affect.
Check engine code p0128. driver assistance, air conditioning and steering affect.
An issue is pipe cracking at the left catalytic converter mounting flange weld, causing exhaust noise, odor, and potential emission system failure. It just cost $2013.00 to have fixed.
There is an open service bulletin on my car - 17128 Potential Loss of HVAC Control. This loss of control affects the defrost on the vehicle making it very dangerous to drive when it is raining out as it severally reduces visibility.
There is an open service bulletin on my car - 17128 Potential Loss of HVAC Control. This loss of control affects the defrost on the vehicle making it very dangerous to drive when it is raining out as it severally reduces visibility.
The contact owns a 2017 Cadillac XT5. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from underneath the vehicle while accelerating or decelerating. There were no warning lights illuminated. While having the tires replaced, the contact was ...
Mileage: 15,000
Steering reduced assist drive with care on the dash board . It states drive with caution not sure if this is dangerous or even driveable I am 8 months pregnant and now I don’t have a car I am scared to drive it. Thermostat stopped working & fan is running and won’t stop
Steering reduced assist drive with care on the dash board . It states drive with caution not sure if this is dangerous or even driveable I am 8 months pregnant and now I don’t have a car I am scared to drive it. Thermostat stopped working & fan is running and won’t stop
The contact owns a 2017 Cadillac XT5. The contact stated that while her husband was driving at approximately 50 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist message was displayed. The vehicle was taken to the local dealer where it was diagnose...
Mileage: 78,146
The power assist steering goes out and you have to manually try to steer the car the part that has to be replaced is the power assist steering module which is located in the steering assembly I have found this to be a problem with Cadillac XT5 models from 2017 through 2019 also in a Chevrolet SUV MO...
I keep getting Steering assistance is reduced Drive with care” message. I got it scanned a couple of times through mechanic shop, code comes up with a thermostat cooling issue. I have paid 2 shops to run a cooling pressure test and all come up negative. How can a steering issue error lead to a coo...
In 2021, I took my car into a GM facility to be repaired bc the A/C kept going in and out. Car was under warranty, however, GM mechanic just did a “bandaid” fix and replaced the thermostat, when there was a service bulletin put out in 2017 for this very issue. 3 years later, my car is having the...
While driving my vehicle, alert popped up on my dash stating "Steering Assist is Reduced Drive with Care" futhermore after that my Check Engine Light Turned on and my Engine Heater Stayed cold and would not warm up. Vehicle has been inspected by the Cadillac Dealer and they stated it is all due to ...
While driving my vehicle, alert popped up on my dash stating "Steering Assist is Reduced Drive with Care" futhermore after that my Check Engine Light Turned on and my Engine Heater Stayed cold and would not warm up. Vehicle has been inspected by the Cadillac Dealer and they stated it is all due to ...
While driving my vehicle, alert popped up on my dash stating "Steering Assist is Reduced Drive with Care" futhermore after that my Check Engine Light Turned on and my Engine Heater Stayed cold and would not warm up. Vehicle has been inspected by the Cadillac Dealer and they stated it is all due to ...
The tire air pressure gage on the dash is steadily illuminated but there is nothing wrong w the air in the tire.
The tire air pressure gage on the dash is steadily illuminated but there is nothing wrong w the air in the tire.
The straps of the car seat loosen on their own, without holding down the button to loosen the harness. It’s unsafe to continue to use this seat as the straps will not stay tightened in the event of a car accident. The seat is available for inspection if needed. No the seat has not been inspected b...
The straps on the seat loosen on their own when pulled, without pressing on the button to loosen them. This would be dangerous in the event of an accident because the straps could loosen and the child would not be secure. The car seat has always been installed in the car seat base (from the manufact...
My 2017 XT5 has a joy stick issue that at times has trouble going into gear. Service transmission warning comes on then unable to shift soon and then check engine light. Cadillac replace the modular for the shifter in August 2024 now months later mid November they say the shifter has to be replaced...
First it was adaptive shifting three days after having it, then it was the thermostat, now it’s needing a new right rear hub assembly but my main concern is the shuttering when I am accelerating. The ride is not smooth. there is a chatter happening when I drive it. It makes me very nervous. I have...
First it was adaptive shifting three days after having it, then it was the thermostat, now it’s needing a new right rear hub assembly but my main concern is the shuttering when I am accelerating. The ride is not smooth. there is a chatter happening when I drive it. It makes me very nervous. I have...
“Steering assistance is reduced Drive with care” message while driving. Engine light appeared
i was involved in a front end collision with a car that pulled out in front of me without looking. I ended up T-boning the car at approx. 20-25 MPH. Both myself and my wife were wearing our seat belts. Mine held but the passenger one held only the lap belt part. The shoulder part of the SB allowed h...
This model Cadillac XT5 has early failures of engine cooling systems thermostats. The thermostat sticks open causing lower engine temperatures and higher emissions. The first sign you have an issue is a reduced power steering assist message on the instrument display. The engine control module sto...
Our XT5 began getting 'Steering Assist Reduced' message about a year ago. It comes and goes , coming more often now. The problem is the thermostat and is a very common issue with numerous complaints here and on Cadillac forums (below). The problem is, when this issue occurs the AC stops working, and...
Our XT5 began getting 'Steering Assist Reduced' message about a year ago. It comes and goes , coming more often now. The problem is the thermostat and is a very common issue with numerous complaints here and on Cadillac forums (below). The problem is, when this issue occurs the AC stops working, and...
Our XT5 began getting 'Steering Assist Reduced' message about a year ago. It comes and goes , coming more often now. The problem is the thermostat and is a very common issue with numerous complaints here and on Cadillac forums (below). The problem is, when this issue occurs the AC stops working, and...
The thermostat has malfunctioned twice in 2 years. Driving vehicle and dash warning" STEERING ASSIST IS REDUCED DRIVE WITH CARE", also the temperature gauge was showing COLD and this was after driving for over 30 minutes. Contacted local dealer and was informed this is a KNOWN problem with the therm...
The thermostat has malfunctioned twice in 2 years. Driving vehicle and dash warning" STEERING ASSIST IS REDUCED DRIVE WITH CARE", also the temperature gauge was showing COLD and this was after driving for over 30 minutes. Contacted local dealer and was informed this is a KNOWN problem with the therm...
My car has been in and out of the dealership since [XXX] All the lights come on ( check engine, ABS ,the message reads park assistance off all the lights The car goes crazy and stops running. This happened 3 times on the highway almost got rear ended. It is very scary I can not take this chance a...
At approximately [XXX] on [XXX] ,2024 I was at the intersection of [XXX] when my vehicle stopped running completely. All lights on the dash went out and the doors were locked which prevented me from exiting the vehicle. No systems would operate at all. All I could do was sit there. Fortunately, I...
ECM- engine system. Diagnostic code P26C8. Chassis Control Module Requested Malfunction Indicator Lamp Illumination. The DTC is an informational DTC. The DTC indicates an emission related DTC set in the Chassis Control Module. My service transmission message came on and would not let me go into rev...
ECM- engine system. Diagnostic code P26C8. Chassis Control Module Requested Malfunction Indicator Lamp Illumination. The DTC is an informational DTC. The DTC indicates an emission related DTC set in the Chassis Control Module. My service transmission message came on and would not let me go into rev...
My car is it lifts up and down it goes up and down and it looks like it changes in model like it gets wider or something but underneath my feet when I'm driving there's something that feels like it's coming out towards my feet like an air and it blows and it burns it's even shocked me a few times an...
The thermostat is malfunctioning. Vehicle has less than 50,000 miles. Driving vehicle and dash warning" STEERING ASSIST IS REDUCED DRIVE WITH CARE", also the temperature gauge was showing COLD and this was after driving for over 30 minutes. Contacted local dealer and was informed this is a KNOWN ...
The thermostat is malfunctioning. Vehicle has less than 50,000 miles. Driving vehicle and dash warning" STEERING ASSIST IS REDUCED DRIVE WITH CARE", also the temperature gauge was showing COLD and this was after driving for over 30 minutes. Contacted local dealer and was informed this is a KNOWN ...
Message Displayed on 2017 Cadillac XT-5 "Steering Assist is Reduced - Drive With Care". No check engine light, and no apparent loss of steering. Noted that Temperature Gauge and Air Conditioning ceased to work. Suspiciously, a 2019 Cadillac XT-5 that I also own, the identical displayed message came ...
Message Powersteering Assist is reduced. This could cause steering problems and a potential collision. Cause is due to failure of thermostat design and insta llation. Believe an investigation is possibly warranted. GM issued a service bulletin making dealers aware of the faulty design in May 2017...
Thermostat gets stuck, gives a steering wheel assist alert. Ac not working and motor sounds like it is in overdrive. Engine temp stays cold.
Vehicle completely shut off while crossing over a four lane highway to enter a shopping center. Safety could have been highly at risk to both passenger, on coming traffic side, and driver. Luckily the cars coming were far enough back that they were able to stop. I took my vehicle to the dealershi...
When you put the car in park, reverse, drive it jumps forward or back.
When you put the car in park, reverse, drive it jumps forward or back.
When you put the car in gear it jumps. now leaking transmission fluid, and transmission needs to be replaced. This has been ongoing and I explained this numerous times in the past 4 years.
THE 2017 CADILLAC XT5 HAS A DEFECTIVE THERMOSTAT, WHICH SENDS A FALSE SIGNAL THAT THE ENGINE IS OVERHEATING. THEREFORE, YOU GET A "STEERING ASSIST IS REDUCED DRIVE WITH CARE", WHICH YOUR STEERING TO BE HARD AND NOT AS EFFECTIVE AS IT SHOULD BE. GMC IS AWARE OF THE PROBLEM, BUT FAILED TO REMEDY IT, B...
While driving my Cadillac XT5 on the busy highway during the early afternoon, without warning the sunroof glass made a loud pop sound immediately followed by shattered glass. Glass fell all over the driver’s head and body impairing my vision and causing me to make sudden stop on the shoulder of th...
While driving the vehicle started to accelerate in its own. There was nothing obstructing the pedal. I could press down on brake with some resistance, but as soon as brake was released the, the vehicle accelerated. The vehicle did not level out with speed but continued to accelerate over 80 mph. Thi...
While driving the vehicle started to accelerate in its own. There was nothing obstructing the pedal. I could press down on brake with some resistance, but as soon as brake was released the, the vehicle accelerated. The vehicle did not level out with speed but continued to accelerate over 80 mph. Thi...
Since 6/2022 and again 7/2022, 10/25/22 1/31/23 Constantly stating service error codes for stabiltrak, antilock brakes, and brake assist not functioning and need service urgently. However when I take it to the dealership they find nothing wrong and further investigated at another Cadillac dealershi...
Since 6/2022 and again 7/2022, 10/25/22 1/31/23 Constantly stating service error codes for stabiltrak, antilock brakes, and brake assist not functioning and need service urgently. However when I take it to the dealership they find nothing wrong and further investigated at another Cadillac dealershi...
Since 6/2022 and again 7/2022, 10/25/22 1/31/23 Constantly stating service error codes for stabiltrak, antilock brakes, and brake assist not functioning and need service urgently. However when I take it to the dealership they find nothing wrong and further investigated at another Cadillac dealershi...
The contact owns a 2017 Cadillac XT5. The contact stated while driving approximately 40 MPH, the vehicle overheated and stalled. The power steering assist was reduced with the drive with care message displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicl...
Mileage: 43,806
The contact owns a 2017 Cadillac XT5. The contact stated while driving approximately 40 MPH, the vehicle overheated and stalled. The power steering assist was reduced with the drive with care message displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicl...
Mileage: 43,806
The contact owns a 2017 Cadillac XT5. The contact stated while driving 60-65 MPH with her granddaughter seated in the rear seat, the vehicle shut off inadvertently in the middle of the road. The message battery low was displayed. The vehicle failed to restart after several attempts. The vehicle was ...
Mileage: 72,000
To recall department, I purchased the above car in Jan 2021 since that time I had to take this car in for repairs 3 times concerning steering brake problem and reducing speed and also the thermostat problem. In reviewing this the consumer reports I found out that this was one of the worst years of...
To recall department, I purchased the above car in Jan 2021 since that time I had to take this car in for repairs 3 times concerning steering brake problem and reducing speed and also the thermostat problem. In reviewing this the consumer reports I found out that this was one of the worst years of...
To recall department, I purchased the above car in Jan 2021 since that time I had to take this car in for repairs 3 times concerning steering brake problem and reducing speed and also the thermostat problem. In reviewing this the consumer reports I found out that this was one of the worst years of...
The contact owns a 2017 Cadillac XT5. The contact stated while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the failure mostly occurred while in 4th gear or after a complete st...
Mileage: 55,000
The contact owns a 2017 Cadillac XT5. The contact stated that the rear passenger's side brake line was fractured. The vehicle was taken to the dealer where it was diagnosed that the rear passenger's side brake line needed to be replaced. The vehicle was not repaired. The manufacturer was not made aw...
Mileage: 66,000
The vehicle's park brake system failed to actuate resulting in unsafe parking of vehicle on hills/slopes. The service park brake light activated on the dash. Vehicle was taken to dealership to investigate. They confirmed park brake system was not working. This vehicle has electronic actuators fo...
The vehicle's park brake system failed to actuate resulting in unsafe parking of vehicle on hills/slopes. The service park brake light activated on the dash. Vehicle was taken to dealership to investigate. They confirmed park brake system was not working. This vehicle has electronic actuators fo...
The contact owns a 2017 Cadillac XT5. The contact stated while driving approximately 5 MPH, the engine made a grinding sound, and the vehicle accelerated while the foot was on the brake pedal. The contact did not recall any warning lights on the instrument panel. The contact also had an incident ...
Mileage: 8,000
The contact owns a 2017 Cadillac XT5. The contact stated while driving approximately 5 MPH, the engine made a grinding sound, and the vehicle accelerated while the foot was on the brake pedal. The contact did not recall any warning lights on the instrument panel. The contact also had an incident ...
Mileage: 8,000
The contact owns a 2017 Cadillac XT5. The contact stated while driving approximately 5 MPH, the engine made a grinding sound, and the vehicle accelerated while the foot was on the brake pedal. The contact did not recall any warning lights on the instrument panel. The contact also had an incident ...
Mileage: 8,000
engine light comes on, brake assist service light comes on when transmission idles down at stop signs, stabilitrak service light comes on after transmission idles down after a stop. This has happened twice and I had to get it repaired.
engine light comes on, brake assist service light comes on when transmission idles down at stop signs, stabilitrak service light comes on after transmission idles down after a stop. This has happened twice and I had to get it repaired.
The contact owns a 2017 Cadillac XT5. The contact stated that after starting the vehicle the gear shifter would not shift out of the park position. The vehicle was towed to the local dealer who diagnosed that the transmission control module was faulty and needed to be replaced. The vehicle was not y...
Mileage: 19,000
Body Issue- Left and Right Front Doors of Vehicle air popping and Grinding when opened. No Damage or Accidents have occurred to the Vehicle for this Function to have a Error.
Body Issue- Left and Right Front Doors of Vehicle air popping and Grinding when opened. No Damage or Accidents have occurred to the Vehicle for this Function to have a Error.
XT5 bumper-to-bumper warranty expired on 6-1-21. Both key fobs suddenly quit working on 7-17-21. Took to dealer 7-21-21. Cost me $300. Got it back on 7-26-21. Drove vehicle for the first time after getting it back on 7-28-21. Key fob quit working again briefly then started after I kept trying for a...
XT5 bumper-to-bumper warranty expired on 6-1-21. Both key fobs suddenly quit working on 7-17-21. Took to dealer 7-21-21. Cost me $300. Got it back on 7-26-21. Drove vehicle for the first time after getting it back on 7-28-21. Key fob quit working again briefly then started after I kept trying for a...
XT5 bumper-to-bumper warranty expired on 6-1-21. Both key fobs suddenly quit working on 7-17-21. Took to dealer 7-21-21. Cost me $300. Got it back on 7-26-21. Drove vehicle for the first time after getting it back on 7-28-21. Key fob quit working again briefly then started after I kept trying for a...
Wheel Bearings
I BOUGHT THIS CADILLAC 2017 XT-5 USED WITH 4,000 ON IT IT HAS 11,000 ON IT KNOW. I TOOK THE VEHICLE IN FOR TIRE ROTATION & OIL CHANGE. THE SERVICE MANAGER TOLD ME THAT THESE TIRES MICHELIN PREMIER LTX 235/65 R 18 TIRES ON THIS YEAR 2017 ARE BAD TIRES. THE TREAD ON THE TIRE WAS MEASURED . ...
Mileage: 11,000
SITTING AT A STOP LIGHT AND CAR LOST ALL POWER. NO ABILITY TO TURN ON HAZARD LIGHTS OR CALL FOR HELP OR ANYTHING. IN MY OPINION THIS IS A HUGE SAFETY ISSUE SINCE MY WIFE COULD HAVE BEEN REAR ENDED SINCE THERE WERE NO LIGHTS AT ALL ON THE CAR AND NO WAY TO TURN ON ANY WARNING LIGHTS. THANK GOODNESS T...
Mileage: 35,000
SITTING AT A STOP LIGHT AND CAR LOST ALL POWER. NO ABILITY TO TURN ON HAZARD LIGHTS OR CALL FOR HELP OR ANYTHING. IN MY OPINION THIS IS A HUGE SAFETY ISSUE SINCE MY WIFE COULD HAVE BEEN REAR ENDED SINCE THERE WERE NO LIGHTS AT ALL ON THE CAR AND NO WAY TO TURN ON ANY WARNING LIGHTS. THANK GOODNESS T...
Mileage: 35,000
I HAVE HAD THE VEHICLE, WHICH IS STILL UNDER FACTORY WARRANTY, FOR 5 MONTHS. THE VEHICLE BEGAN ALARMING ON THE FIRST DAY I DROVE IT (10/16/20). MONDAY, 10/19/20, THE VEHICLE WENT INTO "PARK" WHILE I WAS DRIVING IT. THE DEALERSHIP DID A QUICK ASSESSMENT AND CALLED BACK AND TOLD ME THE BATTERY WAS THE...
Mileage: 41,000
FOR ABOUT 2 YEARS NOW WE HAVE BEEN RECEIVING A SERVICE TRANSMISSION SOON WARNING FROM OUR 2017 CADILLAC XT5 BUT EVERY TIME WE TAKE IT IN TO CADILLAC THEY STATE THAT THEY CAN'T DUPLICATE THE WARNING. I HAVE PICTURES DOCUMENTING ALMOST EVERY TIME THE MESSAGE HAS COME UP EXCEPT FOR TWO TIME INCLUDING ...
Mileage: 58,582
WHILE DRIVING ON CITY STREET, WHEN ACCELERATOR HITS THE FLOOR, THE PEDAL WILL STICK, CONTINUALLY ACCELERATING. THERE IS NO WAY TO UNSTICK THIS AS THE VEHICLE CONTINUES TO INCREASE SPEED. I WAS ABLE TO USE THE BRAKES, EVEN THOUGH THE PEDAL WAS TO THE FLOOR; I STEPPED ON THE PEDAL THINKING IT MAY RELE...
Mileage: 57,000
STABILIZE WARNING KEEPS COMING ON AND SAYS TO SET PARKING BREAK AS WELL. READING ABOUT THIS, IT IS A VERY COMMON WARNING THAT CAUSES THE STABILITY SENSORS TO FAIL AND INCREASE LIKELIHOOD OF A CRASH FOR SOMETHING THAT IS SUPPOSED TO BE A SAFTEY FEATURE ON THIS VEHICLE. THIS CREATES AN UNNECESSARY SAF...
Mileage: 60,000
STABILIZE WARNING KEEPS COMING ON AND SAYS TO SET PARKING BREAK AS WELL. READING ABOUT THIS, IT IS A VERY COMMON WARNING THAT CAUSES THE STABILITY SENSORS TO FAIL AND INCREASE LIKELIHOOD OF A CRASH FOR SOMETHING THAT IS SUPPOSED TO BE A SAFTEY FEATURE ON THIS VEHICLE. THIS CREATES AN UNNECESSARY SAF...
Mileage: 60,000
STABILIZE WARNING KEEPS COMING ON AND SAYS TO SET PARKING BREAK AS WELL. READING ABOUT THIS, IT IS A VERY COMMON WARNING THAT CAUSES THE STABILITY SENSORS TO FAIL AND INCREASE LIKELIHOOD OF A CRASH FOR SOMETHING THAT IS SUPPOSED TO BE A SAFTEY FEATURE ON THIS VEHICLE. THIS CREATES AN UNNECESSARY SAF...
Mileage: 60,000
VEHICLE IN MOTION ON HIGHWAY, VEHICLE SUDDENLY DIES, GOES DEAD, UNCONTROLLABLE. VEHICLE WILL NOT RESPOND TO ENGINE START BUTTON. WILL NOT RESPOND TO ATTEMPTS TO RESTART, UNABLE TO BRAKE, VEHICLE CONTINUES TO BE UNCONTROLLABLE, ROLLING INTO CROSS TRAFFIC. ALL ELECTRONICS DO NOT RESPOND, UNABLE TO ...
Mileage: 41,120
VEHICLE IN MOTION ON HIGHWAY, VEHICLE SUDDENLY DIES, GOES DEAD, UNCONTROLLABLE. VEHICLE WILL NOT RESPOND TO ENGINE START BUTTON. WILL NOT RESPOND TO ATTEMPTS TO RESTART, UNABLE TO BRAKE, VEHICLE CONTINUES TO BE UNCONTROLLABLE, ROLLING INTO CROSS TRAFFIC. ALL ELECTRONICS DO NOT RESPOND, UNABLE TO ...
Mileage: 41,120
VEHICLE IN MOTION ON HIGHWAY, VEHICLE SUDDENLY DIES, GOES DEAD, UNCONTROLLABLE. VEHICLE WILL NOT RESPOND TO ENGINE START BUTTON. WILL NOT RESPOND TO ATTEMPTS TO RESTART, UNABLE TO BRAKE, VEHICLE CONTINUES TO BE UNCONTROLLABLE, ROLLING INTO CROSS TRAFFIC. ALL ELECTRONICS DO NOT RESPOND, UNABLE TO ...
Mileage: 41,120
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER BUMPS IN THE ROADWAY, THERE WAS AN ABNORMAL SQUEAKING SOUND DETECTED FROM THE FRONT END. THERE WAS AN ABNORMAL SQUEAKING AND GROWLING NOISE DETECTED FROM THE DRIVER'S AND PASSENGER'S SEATS. THE DRI...
Mileage: 5,500
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER BUMPS IN THE ROADWAY, THERE WAS AN ABNORMAL SQUEAKING SOUND DETECTED FROM THE FRONT END. THERE WAS AN ABNORMAL SQUEAKING AND GROWLING NOISE DETECTED FROM THE DRIVER'S AND PASSENGER'S SEATS. THE DRI...
Mileage: 5,500
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER BUMPS IN THE ROADWAY, THERE WAS AN ABNORMAL SQUEAKING SOUND DETECTED FROM THE FRONT END. THERE WAS AN ABNORMAL SQUEAKING AND GROWLING NOISE DETECTED FROM THE DRIVER'S AND PASSENGER'S SEATS. THE DRI...
Mileage: 5,500
FRONT SECTION OF PANORAMIC SUNROOF EXPLODED IN NORMAL DRIVING CONDITIONS AND AT HIGHWAY SPEED (APPROX 55 MPH). IT WAS NOT STRUCK BY ROAD DEBRIS OR ANY FOREIGN OBJECT. THE CLOTH SHADE WAS CLOSED AT THE TIME SO NO GLASS ENTERED THE PASSENGER COMPARTMENT.
Mileage: 40,000
ON MARCH 23 WE TOOK OUR 2017 CADILLAC XT5 TO THE DEALERSHIP FOR A SERVICE BECAUSE 2 DAYS PRIOR, THE PARKING BRAKE WOULD NOT RELEASE WHILE IN A STATIONARY POSITION. WE WERE ABLE TO RELEASE THE PARKING BRAKE AFTER TURNING THE VEHICLE ON AND OFF MULTIPLE TIMES. ALL OF THE WARNING LIGHTS ON THE DASH CAM...
Mileage: 23,000
THE SUNROOF EXPLODED UNDER NORMAL OPERATION IN MOTION ON A STATE ROAD. *BF CONSUMER STATED GM WOULD NOT REPLACE SUNROOF UNDER WARRANTY.*JB
Mileage: 38,500
THE CAR HAS STARTING ISSUES WHEN WE WERE BUYING THE CAR AT 16500 MILES FULL WARRANTY THE CAR HAD ISSUES STARTING BEFORE WE DID BUY IT WE WERE TOLD THE CAR WAS FIXED WE WERE DRIVING THE CAR FROM FLORIDA TO MICHIGAN ON OUR FIRST STOP THE CAR WOULD NOT START WE STARTED TO LOOK THRU THE MANUAL AND F...
Mileage: 16,500
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE THE CONTACT'S WIFE WAS DRIVING AT A LOW RATE OF SPEED, THE VEHICLE SHUT OFF WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, IT SHUT OFF YET AGAIN. AFTER THE SECOND RESTART, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT'S WIFE ATTEMP...
Mileage: 33,000
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE THE CONTACT'S WIFE WAS DRIVING AT A LOW RATE OF SPEED, THE VEHICLE SHUT OFF WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, IT SHUT OFF YET AGAIN. AFTER THE SECOND RESTART, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT'S WIFE ATTEMP...
Mileage: 33,000
SQUEAKY BRAKES. DEALER SAYS IT'S CONSIDERED AN ANNOYANCE. OCCURS EACH TIME THE VEHICLE IS IN USE.
Mileage: 15,000
I WAS TRAVELING ON I-95 AT APRROX. 75/80 MPH WHEN MY DASHBOARD LIT-UP LIKE A CHRISTMAS TREE AND MY CADILLAC POWERED DOWN TO LESS THAN 50 MPH INSTANTLY. THE STABILITRAK, CHECK ENGINE LIGHT, PARKING BRAKE AND CAR ASSIST LIGHTS CAME ON WITH A WARNING TO "TRAVEL WITH CARE". I HAD TO MANEUVER MY VEHICLE ...
Mileage: 56,000
I WAS TRAVELING ON I-95 AT APRROX. 75/80 MPH WHEN MY DASHBOARD LIT-UP LIKE A CHRISTMAS TREE AND MY CADILLAC POWERED DOWN TO LESS THAN 50 MPH INSTANTLY. THE STABILITRAK, CHECK ENGINE LIGHT, PARKING BRAKE AND CAR ASSIST LIGHTS CAME ON WITH A WARNING TO "TRAVEL WITH CARE". I HAD TO MANEUVER MY VEHICLE ...
Mileage: 56,000
I WAS TRAVELING ON I-95 AT APRROX. 75/80 MPH WHEN MY DASHBOARD LIT-UP LIKE A CHRISTMAS TREE AND MY CADILLAC POWERED DOWN TO LESS THAN 50 MPH INSTANTLY. THE STABILITRAK, CHECK ENGINE LIGHT, PARKING BRAKE AND CAR ASSIST LIGHTS CAME ON WITH A WARNING TO "TRAVEL WITH CARE". I HAD TO MANEUVER MY VEHICLE ...
Mileage: 56,000
CAUSE UNKNOWN. WITH THE ENGINE JUST TURNED OFF AND VEHICLE STATIONARY IN A GARAGE, I LEANED INTO THE REAR COMPARTMENT TO RETRIEVE ARTICLES AND THE VEHICLE MOVED FORWARD. ONCE AGAIN L LEANED INTO THE REAR AND IT MOVED FORWARD. I THEN STARTED THE ENGINE, DID NOT PUT IT INTO GEAR, BUT SIMPLY TURNED ...
Mileage: 46,000
CAUSE UNKNOWN. WITH THE ENGINE JUST TURNED OFF AND VEHICLE STATIONARY IN A GARAGE, I LEANED INTO THE REAR COMPARTMENT TO RETRIEVE ARTICLES AND THE VEHICLE MOVED FORWARD. ONCE AGAIN L LEANED INTO THE REAR AND IT MOVED FORWARD. I THEN STARTED THE ENGINE, DID NOT PUT IT INTO GEAR, BUT SIMPLY TURNED ...
Mileage: 46,000
I HAVE A 2017 CADILLAC XT5 WITH 22,000 MILES ON IT, THE DEALER HAD JUST INFORMED ME THAT THE TIRES INSTALLED ON THIS VEHICLE ARE WORN OUT AND MUST BE REPLACED PRIOR TO THE FIRST SNOWFALL. THE WARRANTY ON THESE TIRES IS 60,000 MILES, TIRE ROTATIONS WERE PERFORMED BY THE DEALER ACCORDING TO THE MANUFA...
Mileage: 22,000
WE WERE DRIVING ON THE HIGHWAY AND SUDDENLY WE HEARD A LOUD EXPLOSION NOISE THAT RESEMBLE GUNSHOT FOLLOWED BY HIGHWAY NOISE. THE CAR HAS A PANORAMIC SUNROOF THAT WAS CLOSED AT THAT TIME HOWEVER WE CAN HEAR SHREDS OF GLASS ABOVE THE CLOSED COVER. I SLOWED DOWN ON THE HIGHWAY AND WE GOT OUT AT THE FI...
Mileage: 20,000
A CLEAR FLUID WAS LEAKING FROM REAR OF CAR WHEN PARKED IN GARAGE. TOOK CAR TO DEALER FOR SERVICE. I RECEIVED NUMEROUS MESSAGES THE PART WAS ON BACK ORDER, HAD NOT BEEN SHIPPED FROM CHINA, HAS BEEN SHIIPED FROM CHINA, IN MICHIGAN, HAD NOT SHIPPED FROM MICHIGAN, ETC. DURING WEEK FOUR I WENT TO DEA...
Mileage: 26,000
THE VEHICLE IS USING ABOUT ONE HALF QUART OF OIL EVERY 1000 MILES. ABOUT HALF WAY THROUGH OIL CHANGE, THE ENGINE ADD OIL LIGHT COMES ON. DEALER HAS SO FAR SAID THIS IS "NORMAL".
Mileage: 23,845
THIS VEHICLE HAS ONLY 37000 MILES AND THE FACTORY INSTALLED TIRES ARE DOWN TO 2/32 OF TREAD. THE TIRES HAVE BEEN ROTATED EVERY 5000 MILES
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AND THE GEAR SHIFTER WOULD NOT MOVE INTO PARK. ALSO, THE SERVICE ENGINE, SERVICE STABILITRAK, SERVICE TRANSMISSION, AND ENTIRE INSTRUMENT PANEL WARNING INDICATORS WERE ILLUMINATED. THE BATTERY...
Mileage: 16,000
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AND THE GEAR SHIFTER WOULD NOT MOVE INTO PARK. ALSO, THE SERVICE ENGINE, SERVICE STABILITRAK, SERVICE TRANSMISSION, AND ENTIRE INSTRUMENT PANEL WARNING INDICATORS WERE ILLUMINATED. THE BATTERY...
Mileage: 16,000
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AND THE GEAR SHIFTER WOULD NOT MOVE INTO PARK. ALSO, THE SERVICE ENGINE, SERVICE STABILITRAK, SERVICE TRANSMISSION, AND ENTIRE INSTRUMENT PANEL WARNING INDICATORS WERE ILLUMINATED. THE BATTERY...
Mileage: 16,000
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AND THE GEAR SHIFTER WOULD NOT MOVE INTO PARK. ALSO, THE SERVICE ENGINE, SERVICE STABILITRAK, SERVICE TRANSMISSION, AND ENTIRE INSTRUMENT PANEL WARNING INDICATORS WERE ILLUMINATED. THE BATTERY...
Mileage: 16,000
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT THE HEADLIGHTS (INTELEBEAMS) WERE DESIGNED TO AUTOMATICALLY ILLUMINATE WHEN APPROACHING A VEHICLE. THE LIGHTS WERE SUPPOSED TO DEACTIVATE WHEN APPROACHING AN ONCOMING VEHICLE ON THE OTHER SIDE OF THE ROAD. THE CONTACT STATED THAT THE ...
Mileage: 2,000
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT THE HEADLIGHTS (INTELEBEAMS) WERE DESIGNED TO AUTOMATICALLY ILLUMINATE WHEN APPROACHING A VEHICLE. THE LIGHTS WERE SUPPOSED TO DEACTIVATE WHEN APPROACHING AN ONCOMING VEHICLE ON THE OTHER SIDE OF THE ROAD. THE CONTACT STATED THAT THE ...
Mileage: 2,000
PREMATURE TIRE WEAR- VEHICLE CAME EQUIPPED WITH MICHELIN PREMIER LTX TIRES & HAD TO BE REPLACED AT 24,551 MILES DUE TO TREAD BEING WORN DOWN TO 3/32" - 4/32". TIRES ARE RATED FOR 60,000 MILES ACCORDING TO MICHELIN WEBSITE. AMOUNT OF TIRE WEAR WOULD SUGGEST EITHER AN ISSUE WITH THE TIRES OR NOT THE...
Mileage: 24,551
THERE IS A MILD CLUNKING NOISE WHEN THE AUTO STARTS MOVING AND THEN YOU REMOVE FOOT OFF OF GAS PEDAL AND THEN BACK ON GAS PEDAL TO ACCELERATE A SLIGHT CLUNKING NOISE IS OBSERVED. THIS HAPPENS IN CITY DRIVING STOP AND GO CONDITIONS
Mileage: 17,000
CAR IN MOTION FROM REST CAR MISFIRES CAR STALLS. 2 TIMES IN LAST TWO WEEKS TAKEN TO DEALER 11 FEB 2019. NO FAULTS FOUND. SORRY BUT THIS CAR IS BROKEN. HAS HAPPEN BEFORE 4 TIMES
Mileage: 62,000
I JUST GOT THIS CAR DELIVERED TO MY HOME ON 01/11/2019, THEN IT ID NOT WANT TO START AFTER JUMP STARTING IT WORKED THEN SHUT OFF SO I WAS GOING TO THE DEALESHIP WHILE DRIVING ONTHE EXPRESSWAY THE CAR JUST COMPLETELY SHUT OFF WOULD NOT START , SO HAD IT TOWED TO THE DEALERSHIP THINKING IT WAS THE BA...
Mileage: 26,453
I JUST GOT THIS CAR DELIVERED TO MY HOME ON 01/11/2019, THEN IT ID NOT WANT TO START AFTER JUMP STARTING IT WORKED THEN SHUT OFF SO I WAS GOING TO THE DEALESHIP WHILE DRIVING ONTHE EXPRESSWAY THE CAR JUST COMPLETELY SHUT OFF WOULD NOT START , SO HAD IT TOWED TO THE DEALERSHIP THINKING IT WAS THE BA...
Mileage: 26,453
I JUST GOT THIS CAR DELIVERED TO MY HOME ON 01/11/2019, THEN IT ID NOT WANT TO START AFTER JUMP STARTING IT WORKED THEN SHUT OFF SO I WAS GOING TO THE DEALESHIP WHILE DRIVING ONTHE EXPRESSWAY THE CAR JUST COMPLETELY SHUT OFF WOULD NOT START , SO HAD IT TOWED TO THE DEALERSHIP THINKING IT WAS THE BA...
Mileage: 26,453
AFTER SITTING FOR MORE THAN 1 HOUR, THE BRAKES SQUEAL UNTIL I HAVE APPLIED THE BRAKES FOR 5-8 TIMES.
Mileage: 17,300
EXCESSIVE TIRE WEAR. STARTING AT 17,500 MILES ALL FOUR TIRES WERE WORN TO 4/32". NOW AT 20,000 MILES TIRES ARE WORN TO 3/32 AND 4/32. TIRES ARE WORN EVENLY AND HAVE BEEN ROTATED AT DEALER WITH SERVICE RECORDS TO SUPPORT. DEALER TOLD ME THAT THE XT5 TIRES ARE ONLY LASTING 25,000 MILES MAX. I WAS THE ...
Mileage: 17,500
THE "CUE" SYSTEM HAS MALFUNCTIONED. I HAVE NO NAVIGATION OR RADIO AND AM UNABLE TO SEE HOW THE CONTROLS ARE SET FOR CLIMATE CONTROL. ALSO, THE 360 DEGREE CAMERAS FAIL INTERMITTENTLY INCLUDING THE BACKUP CAMERA LEAVING ME BLIND WHEN PARKING OR BACKING UP. I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP F...
Mileage: 19,000
THE "CUE" SYSTEM HAS MALFUNCTIONED. I HAVE NO NAVIGATION OR RADIO AND AM UNABLE TO SEE HOW THE CONTROLS ARE SET FOR CLIMATE CONTROL. ALSO, THE 360 DEGREE CAMERAS FAIL INTERMITTENTLY INCLUDING THE BACKUP CAMERA LEAVING ME BLIND WHEN PARKING OR BACKING UP. I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP F...
Mileage: 19,000
THE PANORAMIC ROOF ON OUR CADILLAC XT5 CAN NOT BE USED WITHOUT EXTREME PRESSURE IN THE CABIN WHEN DRIVING IF YOU OPEN THE SUN SHADE AND OPEN A WINDOW THE SAME THING OCCURS, EXTREME PRESSURE IN THE CABIN, OR OPEN THE SUN ROOF WHEN DRIVING. THE PRESSURE IS SO EXTREME THAT IT CAUSES VERY PAINFUL PRESSU...
Mileage: 5,600
NEW TOTALLY ELECTRONIC TRANSMISSION FELT STRANGE IN UPSHIFTING AND DOWNSHIFTING IMMEDIATELY AFTER PURCHASING VEHICLE AND WAS REPORTED TO CADILLAC IN THEIR CUSTOMER SATISFACTION SURVEY WITHIN A MONTH OF PURCHASE. AFTER FIVE MONTHS AND 1800 MILES, THE TRANSMISSION FAILED COMPLETELY. PRIOR TO COMPLETE...
Mileage: 1,800
BRAKE MASTER CYLINDER FAILURE - BRAKE FLUID ERROR MESSAGE APPEARED ON SCREEN AND OVER THE COURSE OF 24 HOURS THE BRAKES STOPPED WORKING. WHILE PUSHING THE PEDDLE COMPLETELY FLUSH TO THE FLOOR, THE VEHICLE HARDLY STOPPED. HAD THE CAR TOWED TO THE DEALERSHIP FOR REPAIR.
Mileage: 34,000
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND THE VEHICLE STALLED. IN ADDITION, THE VEHICLE SHOOK WHILE THE CONTACT ATTEMP...
Mileage: 1,000
MY CAR IS EQUIPPED WITH THE AUTO STOP FEATURE TO SAVE FUEL. I WORKS FINE BUT IS VERY UNSAFE ON HILLS HERE IN SEATTLE. TWO WEEKS AGO I WAS STOPPED AT A LIGHT ON A HILL AND THE ENGINE TURNED OFF. I HAD A FREE RIGHT SO I STEPPED ON THE GAS PEDAL, THERE WAS A DELAY BUT BEFORE I COULD TAKE MY FOOT OFF...
Mileage: 3,327
MY WIFE AND I WENT FOR A RIDE WITH OUR LITTLE DOG WITH US, AND AS ALWAYS HE LIKES THE WINDOW DOWN SO HE CAN STICK HIS HEAD OUTSIDE. NO SOONER THAN WE HAD LOWERED THE ONE (1) WINDOW WE NOTICED AN EXTREME AMOUNT OF CABIN PRESSURE AND BUFFETING, TO THE POINT THAT IT CAUSED EXTREME INNER EAR PRESSURE AN...
Mileage: 10,000
BRAKES FAILED. COMING TO A STOP SIGN ON CR 13, BRAKE PEDAL WENT TO THE FLOOR. BRAKES DID NOT SLOW OR STOP THE CAR AT ALL. PUMPED THE BRAKES 3 OR 4 TIMES, NO BRAKING. WENT THRU STOP SIGN HITTING ANOTHER VEHICLE. AIR BAGS DID NOT DEPLOY. AUTOMATIC BRAKING SYSTEM DID NOT ACTIVATE. ESTIMATES I WAS 50 Y...
Mileage: 7,200
ENGINE SHUTS OFF AT STOP LIGHT RESTART, STOPS AND RESTARTS OR IN GARAGE DOES SAME THING. WE SUBMITTED CONCERN TO DEALER STATES IT IS FACTORY SETTING. THIS IS A SAFETY CONCERN, SERIOUS.
AFTER A HARD RAIN OR CAR WASH, THE DOOR LOCKS ARE RENDERED NON FUNCTIONAL BY USE OF THE FOB , OUTSIDE DOOR HANDLE LOCK BUTTON AND AUTOMATICALLY LOCKING WHEN PUT IN DRIVE. ALL DOORS WILL NOT LOCK / UNLOCK WITH THE ENGINE "ON" OR "OFF". THIS HAS OCCURRED MULTIPLE TIMES AND IS REPEATABLE. CONDITION ...
Mileage: 10,000
MY 2017 XT5 COMPLETELY SHUTDOWN ON MY ON SATURDAY, 10/7. I WAS AT A STOP LIGHT & WHEN I PRESSED THE ACCELERATOR, THE INSTRUMENT CLUSTER HAD A NUMBER OF LIGHTS COME ON & THE VEHICLE WAS VERY HARD TO ACCELERATE. I HAD TO PULL OVER IMMEDIATELY & THEN THE CAR SHUT DOWN. IT WAS COMPLETELY DEAD: THE HAZAR...
Mileage: 10,036
MY 2017 XT5 COMPLETELY SHUTDOWN ON MY ON SATURDAY, 10/7. I WAS AT A STOP LIGHT & WHEN I PRESSED THE ACCELERATOR, THE INSTRUMENT CLUSTER HAD A NUMBER OF LIGHTS COME ON & THE VEHICLE WAS VERY HARD TO ACCELERATE. I HAD TO PULL OVER IMMEDIATELY & THEN THE CAR SHUT DOWN. IT WAS COMPLETELY DEAD: THE HAZAR...
Mileage: 10,036
MY 2017 XT5 COMPLETELY SHUTDOWN ON MY ON SATURDAY, 10/7. I WAS AT A STOP LIGHT & WHEN I PRESSED THE ACCELERATOR, THE INSTRUMENT CLUSTER HAD A NUMBER OF LIGHTS COME ON & THE VEHICLE WAS VERY HARD TO ACCELERATE. I HAD TO PULL OVER IMMEDIATELY & THEN THE CAR SHUT DOWN. IT WAS COMPLETELY DEAD: THE HAZAR...
Mileage: 10,036
2017 CADILLAC XT5. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES WITH VEHICLE. *LD UPDATED 10/04/2017*JS
2017 CADILLAC XT5. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES WITH VEHICLE. *LD UPDATED 10/04/2017*JS
PURCHASED NEW XT5 IN FEB 2017, CURRENTLY 8300 MILES. AFTER STARTING MY VEHICLE AND SHIFTING INTO REVERSE, THE TRANSMISSION MAKES AN LOUD BANG AND LURCHES BACKWARD. THE FIRST TIME IT OCCUR IN MAY 2017 IT CAUGHT ME OFF-GUARD AND THE VEHICLE MOVED BACKWARDS ABOUT 3 FEET. SINCE THEN THIS HAS OCCURRED AB...
Mileage: 3,200
PURCHASED NEW XT5 IN FEB 2017, CURRENTLY 8300 MILES. AFTER STARTING MY VEHICLE AND SHIFTING INTO REVERSE, THE TRANSMISSION MAKES AN LOUD BANG AND LURCHES BACKWARD. THE FIRST TIME IT OCCUR IN MAY 2017 IT CAUGHT ME OFF-GUARD AND THE VEHICLE MOVED BACKWARDS ABOUT 3 FEET. SINCE THEN THIS HAS OCCURRED AB...
Mileage: 3,200
PURCHASED NEW XT5 IN FEB 2017, CURRENTLY 8300 MILES. AFTER STARTING MY VEHICLE AND SHIFTING INTO REVERSE, THE TRANSMISSION MAKES AN LOUD BANG AND LURCHES BACKWARD. THE FIRST TIME IT OCCUR IN MAY 2017 IT CAUGHT ME OFF-GUARD AND THE VEHICLE MOVED BACKWARDS ABOUT 3 FEET. SINCE THEN THIS HAS OCCURRED AB...
Mileage: 3,200
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE WASHING THE VEHICLE IN THE DRIVEWAY, THE CONTACT NOTICED THAT THE INTERIOR OF THE PASSENGER SIDE HEADLIGHT ASSEMBLY WAS CLOUDY. THE VEHICLE WAS TAKEN TO THE DEALER (INGERSOLL AUTO CADILLAC IN DANBURY, CONNECTICUT) WHO STATED THAT THERE WAS NO FAILURE A...
Mileage: 2,699
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE DRIVING APPROXIMATELY 10 MPH IN REVERSE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED. THERE WERE WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO ENGAGE THE PARKING BRAKE TO STOP THE VEHICLE. AN UNKNOWN DEALER WAS CONTACTED, ...
Mileage: 13,000
WHILE DRIVING 30MPH ON CITY STREET ENGINE MADE LOUD ROARING NOISE AND DRAMATICALLY SLOWED ITSELF DOWN TO ALMOST A STOP AS IF I SLAMMED ON BRAKES. I HAD VEHICLE(1715 MILEAGE) TOWED TO DEALERSHIP. THEY KEPT IT 2 DAYS AND TOLD ME NOTHING WAS WRONG. I PICKED UP CAR AND WHILE DRIVING HOME THE ENGINE MADE...
Mileage: 1,715
WHILE DRIVING 30MPH ON CITY STREET ENGINE MADE LOUD ROARING NOISE AND DRAMATICALLY SLOWED ITSELF DOWN TO ALMOST A STOP AS IF I SLAMMED ON BRAKES. I HAD VEHICLE(1715 MILEAGE) TOWED TO DEALERSHIP. THEY KEPT IT 2 DAYS AND TOLD ME NOTHING WAS WRONG. I PICKED UP CAR AND WHILE DRIVING HOME THE ENGINE MADE...
Mileage: 1,715
WHILE DRIVING 30MPH ON CITY STREET ENGINE MADE LOUD ROARING NOISE AND DRAMATICALLY SLOWED ITSELF DOWN TO ALMOST A STOP AS IF I SLAMMED ON BRAKES. I HAD VEHICLE(1715 MILEAGE) TOWED TO DEALERSHIP. THEY KEPT IT 2 DAYS AND TOLD ME NOTHING WAS WRONG. I PICKED UP CAR AND WHILE DRIVING HOME THE ENGINE MADE...
Mileage: 1,715
DIFFICULTY REFUELING THE VEHICLE AT THE GAS PUMP. GAS NOZZLE KEEPS SHUTTING OFF DURING THE REFUELING PROCESS, SO IT TAKES A LONG TIME TO REFILL THE GAS TANK. CADILLAC ISN'T QUITE SURE WHAT IS WRONG AND THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN A WEEK WAITING ON A PART. VEHICLE ONLY HAS 7,500 ...
Mileage: 7,500
WHEN TAKING TURNS, EITHER LEFT FOR RIGHT, THE DRIVER SEAT MAKES CLICKING NOISES AND THERE IS A FEEL OF THE SEAT SHIFTING TO THE SIDE. THIS IS VERY PREVALENT WHEN GOING THRU ROUND ABOUTS. AT TIMES WHEN THE VEHICLE IS PARKED AND DRIVER REACHING TO CLOSE DRIVER DOOR THE SAME PROBLEM IS APPARENT.
Mileage: 4,000
#1 I HAVE PROBLEM VIEWING THRU WINDSHIELD BECAUSE LIGHT BEIGE DASHBOARD REFLECTING ONTO THE INSIDE OF THE WINDSHIELD (SUN GLARE)... #2 I HAVE HARD TO SEE REARVIEW WHEN BACK UP BECAUSE TOO DIM BACKUP LAMPS...
#1 I HAVE PROBLEM VIEWING THRU WINDSHIELD BECAUSE LIGHT BEIGE DASHBOARD REFLECTING ONTO THE INSIDE OF THE WINDSHIELD (SUN GLARE)... #2 I HAVE HARD TO SEE REARVIEW WHEN BACK UP BECAUSE TOO DIM BACKUP LAMPS...
PLATINUM VERSION (TOP OF THE LINE MODEL) HAS WIDESPREAD PREMIUM LEATHER DASHBOARD DEFECTS ON BRAND NEW VEHICLES, SO BAD THAT BOTH SHOWROOM NEW REPLACEMENT PREMIUM LEATHER DASHBOARDS ARE ALL DEFECTIVE. I FIRST NOTICED MINE SEVERAL DAYS AFTER PURCHASING MINE IN OCTOBER 2016. IT HAS TAKEN OVER 9 MONTHS...
Mileage: 40
LOSS OF BRAKES. BRAKE PEDAL WENT TO FLOOR AND CAR WOULD NOT STOP. BRAKE FLUID LIGHT WENT ON. TOWED TO DEALER, FOUND MASTER CYLINDER LEAKING INTO POWER BRAKE BOOSTER. BOTH PARTS REPLACED AND PROBLEM SOLVED THUS FAR. DEALER STATED MUST BE COMMON PROBLEM BECAUSE PARTS WERE BACKORDERED. MILAGE ON CAR IS...
Mileage: 8,586
I HAVE AN CADILLAC XT 5 2017. THE LANE DEPARTURE WARNING DOES NOT WORK AS ADVERTISED. I HAVE SPOKE WITH SEVERAL PEOPLE FROM THE DEALER TO DEALERS REPRESENTATIVE AND REGIONAL MANAGER. AFTER 5 WEEKS THE REGIONAL MANAGER TOLD ME THAT THE LDW WAS WORKING PROPERLY AS DESIGNED. HE OFFERED ME SOME TYPE OF ...
Mileage: 160
THE RADIO IN THE CAR KEEPS DROPPING SXM SIGNAL WHILE DRIVING DOWN THE STREET OR HIGHWAY OR ENTERING PARKING LOTS AT NEARBY SUPERMARKETS OR OUR LOWES STORE. I HAVE WRITTEN CADILLAC AND AM WAITING FOR THEIR RESPONSE. WHILE NOT A SAFETY ISSUE PER SE, IT IS FRUSTRATING AND NOT EXPECTED ON A CAR THAT COS...
Mileage: 300
AFTER BACKING OUT OF MY GARAGE, MY XT5 AFTER 3 PREVIOUS BRAKE STOPS TWO WITH STOP SIGNS, THE NEXT STOP THE BRAKES LOCKED UP WITH A SUDDEN STOP. I DID NOTHING DIFFERENT WITH THE 4TH STOP WHEN THE BRAKES LOCKED. I NOTICED THAT THE BRAKE LIGHT WAS DISPLAYED AND NEEDED TO BE PRESSED TO IN ORDER TO DRI...
Mileage: 3,400
CADILLAC XT5 2017 LUXURY FWD MODEL VIBRATES AT ALL SPEEDS. ACCELERATOR AND STEERING WHEEL VIBRATES. TIRES HAVE BEEN BALANCED AND ROTATED WITH NO IMPROVEMENT TO THE CONSTANT VIBRATION. WATER SLOSHES OUT OF BOTTLE IN CUP HOLDER, JACKET FALLS OFF CLOTHES HOOK IN BACKSEAT, EGGS BREAK IN EGG CARTON AL...
Mileage: 28
CADILLAC XT5 2017 LUXURY FWD MODEL VIBRATES AT ALL SPEEDS. ACCELERATOR AND STEERING WHEEL VIBRATES. TIRES HAVE BEEN BALANCED AND ROTATED WITH NO IMPROVEMENT TO THE CONSTANT VIBRATION. WATER SLOSHES OUT OF BOTTLE IN CUP HOLDER, JACKET FALLS OFF CLOTHES HOOK IN BACKSEAT, EGGS BREAK IN EGG CARTON AL...
Mileage: 28
CADILLAC XT5 2017 LUXURY FWD MODEL VIBRATES AT ALL SPEEDS. ACCELERATOR AND STEERING WHEEL VIBRATES. TIRES HAVE BEEN BALANCED AND ROTATED WITH NO IMPROVEMENT TO THE CONSTANT VIBRATION. WATER SLOSHES OUT OF BOTTLE IN CUP HOLDER, JACKET FALLS OFF CLOTHES HOOK IN BACKSEAT, EGGS BREAK IN EGG CARTON AL...
Mileage: 28
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE DRIVING ON THE INTERSTATE AT AN UNKNOWN SPEED, THE VEHICLE WAS INVOLVED IN A HIT AND RUN CRASH. THE EXTERIOR PASSENGER SIDE REARVIEW MIRROR WAS CLIPPED AND DAMAGED BY ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT AT...
Mileage: 10,000
RANDOMLY, AFTER STARTING THE VEHICLE AND MOVING THE SHIFT LEVER TO REVERSE, THE EMERGENCY BRAKE INDEPENDENTLY SETS SUCH THAT PARK IS DISPLAYED ON THE DASH AS WELL AS REVERSE. IN OTHER WORDS, THE VEHICLE IS IN BOTH REVERSE AND PARK SIMULTANEOUSLY AS DISPLAYED ON THE DASH DISPLAY. HOWEVER, I AM TOLD B...
Mileage: 970
THE CARS AUTO SHUTOFF SHUTS OFF THE INSTANT THAT THE CAR STOPS, AT STOP SIGNS, THE CAR SHUTS OFF CAN THEN STARTING TO PRECEED HESITATES AS IT STARTS. THIS COULD CAUSE A MISJUDGEMENT IN THE ABILITY TO ENTER THE TRAFFIC FLOW AND RESULT IN AN ACCIDENT. THE FEATURE IS NOT ADJUSTABLE.
Mileage: 800
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER'S SEAT MADE A SNAPPING AND CRACKLING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT FRAME WAS REPLACED; HOWEVER THE FAILURE RECURRED. IN ADDITION THE CONTACT STATED THAT THE REAR PASSENGER WHEEL MADE...
Mileage: 3,800
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER'S SEAT MADE A SNAPPING AND CRACKLING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT FRAME WAS REPLACED; HOWEVER THE FAILURE RECURRED. IN ADDITION THE CONTACT STATED THAT THE REAR PASSENGER WHEEL MADE...
Mileage: 3,800
I WAS DRIVING IN TRAFFIC, ABOUT 45MPH, WHEN THE PARKING BRAKE CAME ON, I GOT A CHECK ENGINE LIGHT, SERVICE BRAKE ASSIST, SERVICE STABILITRACK AND ONE OTHER LIGHT ON. I MANAGED TO KEEP IT RUNNING ENOUGH TO NOT GET REAR-ENDED, BUT IT IS NOT SAFE. THE DEALER NOW HAS IT, AND I AM IN A LOANER. THE CAR HA...
Mileage: 1,800
I WAS DRIVING IN TRAFFIC, ABOUT 45MPH, WHEN THE PARKING BRAKE CAME ON, I GOT A CHECK ENGINE LIGHT, SERVICE BRAKE ASSIST, SERVICE STABILITRACK AND ONE OTHER LIGHT ON. I MANAGED TO KEEP IT RUNNING ENOUGH TO NOT GET REAR-ENDED, BUT IT IS NOT SAFE. THE DEALER NOW HAS IT, AND I AM IN A LOANER. THE CAR HA...
Mileage: 1,800
I WAS DRIVING IN TRAFFIC, ABOUT 45MPH, WHEN THE PARKING BRAKE CAME ON, I GOT A CHECK ENGINE LIGHT, SERVICE BRAKE ASSIST, SERVICE STABILITRACK AND ONE OTHER LIGHT ON. I MANAGED TO KEEP IT RUNNING ENOUGH TO NOT GET REAR-ENDED, BUT IT IS NOT SAFE. THE DEALER NOW HAS IT, AND I AM IN A LOANER. THE CAR HA...
Mileage: 1,800
MULTIPLE ISSUES WITH GARAGE REMOTE CONTROL BUTTONS NOT FUNCTIONING. ISSUE WITH DRIVER SEAT NOT VIBRATING WHEN VEHICLE VENTURES OUT OF LANE WITH "LANE ASSIST" FEATURE ON. VEHICLE SHUT DOWN WHILE DRIVING ON HIGHWAY SENDING MULTIPLE WARNINGS ABOUT ENGINE MALFUNCTION, PARKING BRAKE ON, ETC.
Mileage: 400
MULTIPLE ISSUES WITH GARAGE REMOTE CONTROL BUTTONS NOT FUNCTIONING. ISSUE WITH DRIVER SEAT NOT VIBRATING WHEN VEHICLE VENTURES OUT OF LANE WITH "LANE ASSIST" FEATURE ON. VEHICLE SHUT DOWN WHILE DRIVING ON HIGHWAY SENDING MULTIPLE WARNINGS ABOUT ENGINE MALFUNCTION, PARKING BRAKE ON, ETC.
Mileage: 400
MULTIPLE ISSUES WITH GARAGE REMOTE CONTROL BUTTONS NOT FUNCTIONING. ISSUE WITH DRIVER SEAT NOT VIBRATING WHEN VEHICLE VENTURES OUT OF LANE WITH "LANE ASSIST" FEATURE ON. VEHICLE SHUT DOWN WHILE DRIVING ON HIGHWAY SENDING MULTIPLE WARNINGS ABOUT ENGINE MALFUNCTION, PARKING BRAKE ON, ETC.
Mileage: 400
DEFECTIVE UPPER DASHBOARD HAS LARGE BALLOONED AREA IN CENTER WHERE ADHESIVE EITHER FAILED OR WASN'T APPLIED AND LOWER DASHBOARD HAS DEFECTIVE LUMP UNDER MATERIAL. THESE DEFECTS SHOULD NEVER HAVE LEFT THE FACTORY. POOR QUALITY CONTROL. BOTH DASHBOARDS ARE TO BE REPLACED BY DEALER.
Mileage: 450
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANU...
Mileage: 7,000
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANU...
Mileage: 7,000
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHEN DRIVING IN THE SUN AT ANY SPEED, THE WINDSHIELD ACTED LIKE A MIRROR AND CAUSED EVERYTHING ON THE DASHBOARD TO REFLECT ONTO THE WINDSHIELD. THE DRIVER'S VISION WAS OBSCURED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE ...
Mileage: 250
TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHEN DRIVING IN THE SUN AT ANY SPEED, THE WINDSHIELD ACTED LIKE A MIRROR AND CAUSED EVERYTHING ON THE DASHBOARD TO REFLECT ONTO THE WINDSHIELD. THE DRIVER'S VISION WAS OBSCURED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE ...
Mileage: 250
THIS CAR WAS SOLD TO ME WITH A DRIVER AWARENESS PACKAGE THAT INCLUDES LOW SPEED FRONT BRAKING AND I AM UNABLE TO GET IT TO WORK, A SALESPERSON DROVE THE CAR AND COULD NOT GET IT TO WORK AND A CADILLAC MECHANIC AT LINUS CADILLAC IN VERO BEACH, FL. DROVE THE CAR AND COULD NOT MAKE IT WORK.. THE CAR HA...
Mileage: 10