This Problem Across All Years
The car has a shudder/vibrate and what feels like jerking at certain speeds. I have a 2023 XT5 Premium Luxury 3.6 However, I have taken multiple times to Big O tires had tires replaced, brakes, Lower control arms, I still had a vibration issue. Took back to Big O due to Tire balance issue but came back tires and balance and alignment were fine. I was told that Big O, hooked the car up to a TPS machine and stated my torque convertor needs replaced. My car only has 51,500 miles. They stated that the shudder is between gears 3 & 4. I understand my car powertrain and drive train are under the 70,000 mile warranty. But I keep hearing this is major issue with the 2023 XT5. Making me think I have a lemon since the issue is already happening on such a new car.
The car has a shudder/vibrate and what feels like jerking at certain speeds. I have a 2023 XT5 Premium Luxury 3.6 However, I have taken multiple times to Big O tires had tires replaced, brakes, Lower control arms, I still had a vibration issue. Took back to Big O due to Tire balance issue but came back tires and balance and alignment were fine. I was told that Big O, hooked the car up to a TPS machine and stated my torque convertor needs replaced. My car only has 51,500 miles. They stated that the shudder is between gears 3 & 4. I understand my car powertrain and drive train are under the 70,000 mile warranty. But I keep hearing this is major issue with the 2023 XT5. Making me think I have a lemon since the issue is already happening on such a new car.
Driving vehicle when it lost all power and stopped. On a main road . No lights, no start. No emergency flashers ! Vehicle had to be towed to dealer ! Vehicle was stuck on main road in traffic. And could not be moved because since it had no power at all was stuck in park!
Driving vehicle when it lost all power and stopped. On a main road . No lights, no start. No emergency flashers ! Vehicle had to be towed to dealer ! Vehicle was stuck on main road in traffic. And could not be moved because since it had no power at all was stuck in park!
The contact owns a 2023 Cadillac XT5. The contact stated driving at various speeds, he noticed that the floorboard was vibrating. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was test-driven and the transmission fluid was replaced; however, the failure recurred increasingly. The vehicle was taken back to the dealer, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V172000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
The contact owns a 2023 Cadillac XT5. The contact stated driving at various speeds, he noticed that the floorboard was vibrating. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was test-driven and the transmission fluid was replaced; however, the failure recurred increasingly. The vehicle was taken back to the dealer, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V172000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
The contact owns a 2023 Cadillac XT5. The contact stated that on two occasions while driving at approximately 25 MPH, the steering wheel seized, and the vehicle veered to the side of the road. Additionally, the gear shifter malfunctioned and the light to indicate that the vehicle was parked, was inoperable. The ABS, Check engine, powertrain malfunction, and brake warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that unknown part needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 1,000. The contact stated after being in the shop for three months the first time and completely gutted (after only having the vehicle for 10 days) it was returned to her. The manufacturer and dealer refused to issue a buyback for the vehicle.
The contact owns a 2023 Cadillac XT5. The contact stated that on two occasions while driving at approximately 25 MPH, the steering wheel seized, and the vehicle veered to the side of the road. Additionally, the gear shifter malfunctioned and the light to indicate that the vehicle was parked, was inoperable. The ABS, Check engine, powertrain malfunction, and brake warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that unknown part needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 1,000. The contact stated after being in the shop for three months the first time and completely gutted (after only having the vehicle for 10 days) it was returned to her. The manufacturer and dealer refused to issue a buyback for the vehicle.
11/12/2022 / At Highway speed vehicle became unresponsive to throttle. Engine would increase in RPMs as indicated on Tach and speedometer would show increased speed, but acceleration was not noticeable and a gear grinding sound was heard. Unable to move vehicle in any direction. Vehicle towed to dealer and was told the left front axel pulled out of transmission. Dealer was asked to return defective drive shaft to GM but was never sent. All this with only 147 miles on odometer. 01/14/2023 / Second time this happened was at 453 miles on odometer and was on interstate. After discussion’s with service manager was told that on January 6 2022 an engineering bulletin was issued addressing this issue (#PIE0732A) that states (If you have a 2023 vehicle (Acadia, Blazer, Enclave, Traverse, XT5, XT6) built between September 15 and October31,2022 with this condition, please replace the transmission and axle. ) A statement was made that GM was not replacing all transmissions on all affected vehicles only those with have the drive shaft fall out. This presents a safety to consumers by allowing a defective vehicle on the roads that could loose power and or control in a moment of emergency that could cause a crash.
11/12/2022 / At Highway speed vehicle became unresponsive to throttle. Engine would increase in RPMs as indicated on Tach and speedometer would show increased speed, but acceleration was not noticeable and a gear grinding sound was heard. Unable to move vehicle in any direction. Vehicle towed to dealer and was told the left front axel pulled out of transmission. Dealer was asked to return defective drive shaft to GM but was never sent. All this with only 147 miles on odometer. 01/14/2023 / Second time this happened was at 453 miles on odometer and was on interstate. After discussion’s with service manager was told that on January 6 2022 an engineering bulletin was issued addressing this issue (#PIE0732A) that states (If you have a 2023 vehicle (Acadia, Blazer, Enclave, Traverse, XT5, XT6) built between September 15 and October31,2022 with this condition, please replace the transmission and axle. ) A statement was made that GM was not replacing all transmissions on all affected vehicles only those with have the drive shaft fall out. This presents a safety to consumers by allowing a defective vehicle on the roads that could loose power and or control in a moment of emergency that could cause a crash.