2020 CADILLAC XT6 Problems & Recalls

Vehicle has a known condition with many same year make and model that could cause the engine coolant thermostat to open at a lower temperature than intended. This condition has occurred. As a result the Malfunction Indicator Lamp (Check Engine Light) illuminates and a diagnostic trouble code is set ...

Vehicle has a known condition with many same year make and model that could cause the engine coolant thermostat to open at a lower temperature than intended. This condition has occurred. As a result the Malfunction Indicator Lamp (Check Engine Light) illuminates and a diagnostic trouble code is set ...

While driving approximately 15 MPH I noticed a scraping sound and shimmy in the back. I took the car to Capital Cadillac for diagnostic. They found that the tires were separated. I bought the car brand new in 2020 and it has about 21k miles on it. 265/45 R 21 104 V

The Radiator is not functioning, confirmed by a mechanic at a dealership. An engine light did appear to notify me of the problem, however the car has been kept in great condition without accident or cause for the radiator to stop functioning in such a young vehicle.

Way back rear window leaks in car wash or heavy rain.

Moldy smell coming from vents when AC runs. Had engine sprayed with a cleaner, but smell is still there. It is mold on the condenser.

Transmission shudder at low RPMs. Feels like transmission should down shift sooner, but it shudders and shakes until RPMs get up higher. Does it when RPMs are around the 1500 mark. Vehicle almost seems like it will stall unless you give it more fuel to get RPMs up higher.

Vehicle has a high-pitched whining noise when cold. Vehicle also has a transmission shutter problem at lower RPM. I do not think the two are related rather than two separate incidences. But cannot be confirmed that they are two separate. Maybe one problem only. I do have video of this happening. ...

The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure " The steering assist is reduced drive with care" warning message and the check engi...

Mileage: 159,838

The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure " The steering assist is reduced drive with care" warning message and the check engi...

Mileage: 159,838

There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the s...

There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the s...

There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the s...

The contact owns a 2020 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 22V709000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ...

The contact owns a 2020 Cadillac XT6. The contact stated that while the vehicle was parked, the instrument panel went black. The vehicle was restarted, and the instrument panel lights illuminated but the vehicle began shaking from the driver's side. The check oil warning light was illuminated. Addit...

Mileage: 50,753

The contact owns a 2020 Cadillac XT6. The contact stated that while the vehicle was parked, the instrument panel went black. The vehicle was restarted, and the instrument panel lights illuminated but the vehicle began shaking from the driver's side. The check oil warning light was illuminated. Addit...

Mileage: 50,753

The contact owns a 2020 Cadillac XT6. The contact stated that while the vehicle was parked, the instrument panel went black. The vehicle was restarted, and the instrument panel lights illuminated but the vehicle began shaking from the driver's side. The check oil warning light was illuminated. Addit...

Mileage: 50,753

I was waiting for a light to change to green and the vehicle shut down because of the auto-stop feature, after a couple of seconds the car turned on again and this message came on "stability track off" and this happened like that like 3 times until I turned off the auto-stop. I took it to the dealer...

I was waiting for a light to change to green and the vehicle shut down because of the auto-stop feature, after a couple of seconds the car turned on again and this message came on "stability track off" and this happened like that like 3 times until I turned off the auto-stop. I took it to the dealer...

I got this vehicle and have had the body control module replaced 3 times the first time was as soon as it got out the dealer lot the turn signals were not working so I took it back a week later and they had to replace the body control module and since then they have replaced it 3 times

I got this vehicle and have had the body control module replaced 3 times the first time was as soon as it got out the dealer lot the turn signals were not working so I took it back a week later and they had to replace the body control module and since then they have replaced it 3 times

I got this vehicle and have had the body control module replaced 3 times the first time was as soon as it got out the dealer lot the turn signals were not working so I took it back a week later and they had to replace the body control module and since then they have replaced it 3 times

The contact owns a 2020 Cadillac XT6. The contact stated that after entering the front passenger’s side of the vehicle, she observed water leaking into the interior. After a visual inspection, the contact discovered water damage to the floorboards. The vehicle was taken to the dealer, who determin...

Mileage: 30,000

The contact owns a 2020 Cadillac XT6. The contact stated that after entering the front passenger’s side of the vehicle, she observed water leaking into the interior. After a visual inspection, the contact discovered water damage to the floorboards. The vehicle was taken to the dealer, who determin...

Mileage: 30,000

The contact owns a 2020 Cadillac XT6. The contact stated that the service stabilitrak warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the power converter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The conta...

Mileage: 50,800

The contact owns a 2020 Cadillac XT6. The contact stated while driving approximately 60 MPH, the contact heard an abnormal "popping" sound and seconds later there was a loud bang. The contact pulled over and inspected the vehicle looking for tire damage, then the contact noticed that there was a lar...

Mileage: 28,500

Intermittent shifting problems. Is stuttering when shifting. There seems to be an ongoing problem according to online and G M itself why isn't this recalled. There is no starting point it is intermittent on going. At the 1st instance they recorded it but it didn't get fixed and now they want to see ...

While reversing at a downward slope, sudden strong braking will occur. It does not always happen but when it does it is very alarming and loud. I’m guessing something is wrong with the Automatic Emergency Braking system. There is no warning prior to it happening. I fear these occurrences may cause...

While reversing at a downward slope, sudden strong braking will occur. It does not always happen but when it does it is very alarming and loud. I’m guessing something is wrong with the Automatic Emergency Braking system. There is no warning prior to it happening. I fear these occurrences may cause...

Rear backup camera has failed 12 times since car purchase eight weeks ago. Black screen on info center with red circle with slash across the middle over a camera. The failure is intermittent and seems to fail when it is cool outside in the morning.

The contact owns a 2020 Cadillac XT6. The contact stated when she placed her vehicle in reverse(R), the rearview camera screen went blank with a line was on the display screen. The vehicle was taken to the dealer and the rearview camera was replaced; however, the failure persisted. The manufacturer ...

Mileage: 16,572

When SUV is put into reverse camera only works 50% of the time. Other times screen is black with a red triangle.

The back up camera is intermittently non functional when placed in reverse gear. A red triangle and red camera icon appear on the screen with a circle and slash through it. GM has posted a Bulletin #PIC6420 that offers a solution stating that it is likely a connection concern and recommends repla...

The back up camera is intermittently non functional when placed in reverse gear. A red triangle and red camera icon appear on the screen with a circle and slash through it. GM has posted a Bulletin #PIC6420 that offers a solution stating that it is likely a connection concern and recommends repla...

Rear view camera malfunction. In reverse, camera will not turn on.

Backup Camera issues. I have had my 2020 XT6 Cadillac in for service three times. They have not been able to fix the issue. This is an intermittent issue at times and other times it stays off for a long period of time. I have a black screen with a camera with a red circle and slash showing along...

When in reverse, the backup camera occasionally goes black and does not give an image. Reversing this large SUV without a backup camera is difficult and hazardous.

Cadillac Case number is 9-6766521074. The Cadillac CT6 has a flaw in the intelligent braking assist(IBA) software. When no collision is imminent, pushing the brake even slightly results in extremely hard overbraking causing all items to fly forward. There is no way to turn off IBA without disabling ...

THE BACKUP CAMERA RANDOMLY WORKS AND RANDOMLY DOES NOT WORK. IT SEEMS THAT THIS WOULD BE A SAFETY HAZARD. WE HAVE HAD IT IN THE SHOP SEVERAL TIMES SINCE WE PURCHASED THE CAR IN DECEMBER AND KEEP GETTING THE RUN AROUND AS TO THE PROBLEM. LAST TIME THEY REPLACED THE CAMERA AND SAID IT WAS NOW WORKING....

Mileage: 5,500

ALL CAMERAS STOPPED WORKING. WHEN CAR IS PUT INTO REVERSE THE SCREEN GOES BLACK WITH A RED TRIANGLE (WARNING) AND A RED CAMERA WITH A CIRCLE AND SLASH THROUGH IT (NO CAMERA). SERVICE DEPARTMENT INDICATED THAT THERE IS A SERVICE BULLETIN (PIC6420A), BUT PARTS ARE NOT YET AVAILABLE. THEY SAID THERE...

Mileage: 3,080

THE FUEL GAUGE IS INTERMITTENTLY NOT SHOWING THE LEVEL OF FUEL IN THE FUEL TANK. HAD TO DRIVE TO THE DEALERSHIP WHEN THIS OCCURRED TO HAVE THE TECHNICIANS READ THE CODES ON THE COMPUTER. IF YOU SHUT THE CAR OFF, THE FUEL GAUGE RESETS AND THE TECHNICIANS ARE UNABLE TO FIND THE ERROR CODE. THE DEALERS...

Mileage: 1,948

THE FUEL GAUGE IS INTERMITTENTLY NOT SHOWING THE LEVEL OF FUEL IN THE FUEL TANK. HAD TO DRIVE TO THE DEALERSHIP WHEN THIS OCCURRED TO HAVE THE TECHNICIANS READ THE CODES ON THE COMPUTER. IF YOU SHUT THE CAR OFF, THE FUEL GAUGE RESETS AND THE TECHNICIANS ARE UNABLE TO FIND THE ERROR CODE. THE DEALERS...

Mileage: 1,948

2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESE...

Mileage: 900

2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESE...

Mileage: 900

2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESE...

Mileage: 900

2020 CADILLAC XT6 WITH: PLATINUM PACKAGE, ENHANCED VISIBILITY & TECHNOLOGY PACKAGE INCL HD SURROUND VISION CAMERAS, NIGHT VISION, AND DRIVER ASSIST PACKAGE. HD SURROUND VISION CAMERA RECORDER ISSUING INTERMITTENT DASHBOARD DISPLAYS THAT SD MEMORY CARD HAS ERRORS OR HAS BEEN EJECTED WHEN IN FACT THE ...

Mileage: 1,069

BRAND NEW OFF DEALER LOT NEEDED NEW BATTERY. FROM THAT POINT FORWARD THE VEHICLE'S ELECTRONICS CONSTANTLY MALFUNCTIONED. THE DEALER TRIED EVERYTHING INCLUDING WORKING WITH CADILLAC FOR NEW PARTS AND SUGGESTIONS TO MAKE THE ELECTRICAL SYSTEM FUNCTION NORMALLY. AFTER THREE WEEKS OF WORK, IT STILL MAL...

Mileage: 2,046

TAKATA INFLATORS: JULY 20, 2019 I LEASED THE VEHICLE. ON JULY 22, 2019 THE VEHICLES DASN WARNING INDICATED "SERVICE SAFETY RESTRAINT SYSTEM" ON JULY 25 I TOOK THE VEHICLE IN FOR SERVICE. ON THE AFTERNOON OF JULY 26 IT WAS RETURNED TO ME. THE SERVICE ADVISOR STATED THEY REPLACED A PART IN THE DRIVER...

Mileage: 85