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Cadillac Xts Problems

The Cadillac XTS is a full-size luxury sedan that served as Cadillac's flagship from 2013-2019. With 606 complaints and no reported deaths, the 2013 first model year had the most issues while 2018 represents the best choice. The XTS offered traditional American luxury with front or all-wheel drive, finding particular success as a livery and fleet vehicle.

606
Total Complaints
14
Total Recalls
7
Model Years
0
Reported Deaths
!

Years to Avoid

These years have significantly more complaints than average.

2013
✓

Best Years

These years have the fewest reported problems.

2015 2018 2019

Common Problem Categories

Electrical System 154
Unknown Or Other 84
Suspension 78
Engine 32
Service Brakes 26

Complaints by Model Year

All Model Years

Year ↓ Complaints Recalls Crashes Fires Rating
2019 14 2 2 0 Good
2018 14 1 4 0 Good
2017 66 0 2 2 Average
2016 50 0 2 0 Average
2015 34 2 0 0 Good
2014 140 4 8 10 Below Average
2013 288 5 0 6 Avoid

Cadillac Xts Years to Avoid

The 2013 XTS should be avoided as the first model year accumulated the most complaints. Issues include CUE infotainment system failures (the touchscreen delaminating is common), transmission problems, and electrical concerns. The 2014-2015 models also carried forward some of these teething problems.

Best Cadillac Xts Years

The 2018 XTS represents the best choice with refined systems and improved CUE reliability. By this point, Cadillac had addressed most early issues. The 2017 and 2019 models are also solid choices. The Twin-Turbo V6 in Vsport models offers exciting performance but adds complexity.

Frequently Asked Questions

Is the Cadillac XTS reliable?

Reliability improved over the production run. Early models (2013-2015) have more CUE infotainment and transmission complaints. Later models (2017-2019) are more dependable. The naturally-aspirated 3.6L V6 is generally reliable, while the twin-turbo Vsport adds maintenance considerations.

What is the CUE screen delamination issue?

The Cadillac CUE touchscreen is prone to delamination where the touch-sensitive layer separates from the display, causing unresponsive or phantom touches. Replacement screens cost $500-1,500. This issue affects 2013-2016 models most frequently. Later models used improved screens.

Why was the XTS discontinued?

Cadillac discontinued the XTS after 2019 as part of its brand transformation toward the CT naming convention. The CT6 served the flagship role briefly, though it was also discontinued. The XTS platform was aging, and Cadillac shifted focus toward SUVs and electric vehicles.