Compare to Other Years

Active Recalls (2)

15V666000 Oct 16, 2015 AIR BAGS:SIDE/WINDOW

General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted s...

14V541000 Sep 9, 2014 PARKING BRAKE

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured Novembe...

Complaints

Showing 20 of 34
Oct 30, 2024 Unknown Or Other

The CUE system has totally quit so we are unable to change radio stations, get driving instructions, talk on the telephone etc. After reading online, this is a problem that Cadillac is not addressing and just tells us we have to replace it at our cost. Very disappointed that this hasn't been addre...

Oct 30, 2024 Unknown Or Other

The CUE system has totally quit so we are unable to change radio stations, get driving instructions, talk on the telephone etc. After reading online, this is a problem that Cadillac is not addressing and just tells us we have to replace it at our cost. Very disappointed that this hasn't been addre...

Jun 12, 2023 Electrical System

Forward collision system has not been working properly for the past 3 years the car has been in for service for this problem the last time was March 1st 2023. I nearly had 3 accidents due to the system not working. The last contact was Holman Cadillac I was told by the service manager he would set...

Jun 12, 2023 Forward Collision Avoidance

Forward collision system has not been working properly for the past 3 years the car has been in for service for this problem the last time was March 1st 2023. I nearly had 3 accidents due to the system not working. The last contact was Holman Cadillac I was told by the service manager he would set...

Jun 12, 2023 Electrical System

Forward collision system has not been working properly for the past 3 years the car has been in for service for this problem the last time was March 1st 2023. I nearly had 3 accidents due to the system not working. The last contact was Holman Cadillac I was told by the service manager he would set...

Jun 12, 2023 Forward Collision Avoidance

Forward collision system has not been working properly for the past 3 years the car has been in for service for this problem the last time was March 1st 2023. I nearly had 3 accidents due to the system not working. The last contact was Holman Cadillac I was told by the service manager he would set...

Feb 24, 2023 Power Train

Please note GM PIP5146A...Chatter or Bind Feel on turns... AKA transmission shudder. According to Cadillac dealer in Durham, NC. The car needs it's rear differential replaced; 90,000 miles.. That is happening now. Ally, the extended warranty company, sent a technician to inspect the part. I don't ...

Feb 24, 2023 Power Train

Please note GM PIP5146A...Chatter or Bind Feel on turns... AKA transmission shudder. According to Cadillac dealer in Durham, NC. The car needs it's rear differential replaced; 90,000 miles.. That is happening now. Ally, the extended warranty company, sent a technician to inspect the part. I don't ...

Oct 5, 2022 Equipment

Cue screen spiderd Causing you to not control radio at times I’m driving and my radio is on 12 and the volume and can out of nowhere jump up to like 60 you cannot turn it down even if you hold the button on the steering wheel This has happened multiple times I’ve had at the dealership they have ...

Oct 5, 2022 Equipment

Cue screen spiderd Causing you to not control radio at times I’m driving and my radio is on 12 and the volume and can out of nowhere jump up to like 60 you cannot turn it down even if you hold the button on the steering wheel This has happened multiple times I’ve had at the dealership they have ...

Mar 22, 2021 Unknown Or Other 55,000 mi

THIS IS MY 2N CUE SYSTEM STEREO, OTHER WAS REPLACED UNDER WARRANTY AND THE SCREEN IS NOW CRACKING AND AFFECTING VISIBILITY AND FUNCTION

Mar 22, 2021 Unknown Or Other 55,000 mi

THIS IS MY 2N CUE SYSTEM STEREO, OTHER WAS REPLACED UNDER WARRANTY AND THE SCREEN IS NOW CRACKING AND AFFECTING VISIBILITY AND FUNCTION

Jul 17, 2019 Visibility 49,220 mi

TL* THE CONTACT OWNS A 2015 CADILLAC XTS. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING AND SHATTERED GLASS ENTERED THE VEHICLE. THERE WERE NO INJURIES. FRANKEL & CHESAPEAKE CADILLAC (10240 YORK RD, COCKEYSVILLE, MD 21030, (410) 773-9246) WAS MADE AWARE OF THE FAILURE AND HAD NOT YET...

Jul 17, 2019 Visibility 49,220 mi

TL* THE CONTACT OWNS A 2015 CADILLAC XTS. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING AND SHATTERED GLASS ENTERED THE VEHICLE. THERE WERE NO INJURIES. FRANKEL & CHESAPEAKE CADILLAC (10240 YORK RD, COCKEYSVILLE, MD 21030, (410) 773-9246) WAS MADE AWARE OF THE FAILURE AND HAD NOT YET...

May 9, 2019 Steering 80,500 mi

DRIVING THROUGH THE HILLS AND CURVES OF ARKANSAS I LOST POWER STEERING. I HAD TROUBLE FINDING A SAFE PLACE TO PULL OFF AND CONTROLLING THE VEHICLE.

May 9, 2019 Steering 80,500 mi

DRIVING THROUGH THE HILLS AND CURVES OF ARKANSAS I LOST POWER STEERING. I HAD TROUBLE FINDING A SAFE PLACE TO PULL OFF AND CONTROLLING THE VEHICLE.

Apr 17, 2019 Electronic Stability Control (esc) 30,000 mi

SERVICE SIDE DETECTION SYSTEM ALERT IN DIC. WHILE DRIVING IN CITY, MULTIPLE ALERTS IN DASH BOARD AND INTERMITTENT BLACK OUT OF ALL GAGES AND INDICTORS TOTALLY UNPREDICTABLE, UNRELIABLE AND UNSAFE.

Apr 17, 2019 Electrical System 30,000 mi

SERVICE SIDE DETECTION SYSTEM ALERT IN DIC. WHILE DRIVING IN CITY, MULTIPLE ALERTS IN DASH BOARD AND INTERMITTENT BLACK OUT OF ALL GAGES AND INDICTORS TOTALLY UNPREDICTABLE, UNRELIABLE AND UNSAFE.

Apr 17, 2019 Exterior Lighting 30,000 mi

SERVICE SIDE DETECTION SYSTEM ALERT IN DIC. WHILE DRIVING IN CITY, MULTIPLE ALERTS IN DASH BOARD AND INTERMITTENT BLACK OUT OF ALL GAGES AND INDICTORS TOTALLY UNPREDICTABLE, UNRELIABLE AND UNSAFE.

Apr 17, 2019 Electronic Stability Control (esc) 30,000 mi

SERVICE SIDE DETECTION SYSTEM ALERT IN DIC. WHILE DRIVING IN CITY, MULTIPLE ALERTS IN DASH BOARD AND INTERMITTENT BLACK OUT OF ALL GAGES AND INDICTORS TOTALLY UNPREDICTABLE, UNRELIABLE AND UNSAFE.

Apr 17, 2019 Electrical System 30,000 mi

SERVICE SIDE DETECTION SYSTEM ALERT IN DIC. WHILE DRIVING IN CITY, MULTIPLE ALERTS IN DASH BOARD AND INTERMITTENT BLACK OUT OF ALL GAGES AND INDICTORS TOTALLY UNPREDICTABLE, UNRELIABLE AND UNSAFE.

Apr 17, 2019 Exterior Lighting 30,000 mi

SERVICE SIDE DETECTION SYSTEM ALERT IN DIC. WHILE DRIVING IN CITY, MULTIPLE ALERTS IN DASH BOARD AND INTERMITTENT BLACK OUT OF ALL GAGES AND INDICTORS TOTALLY UNPREDICTABLE, UNRELIABLE AND UNSAFE.

Dec 30, 2018 Power Train 50,500 mi

TRANSMISSION WON'T SHIFT INTO GEAR AFTER SHIFTER IS MOVED WITH ENGINE RUNNING. DASHBOARD INDICATOR SHOWS SELECTED GEARS, BUT TRANSMISSION DOESN'T ENGAGE.

Dec 30, 2018 Power Train 50,500 mi

TRANSMISSION WON'T SHIFT INTO GEAR AFTER SHIFTER IS MOVED WITH ENGINE RUNNING. DASHBOARD INDICATOR SHOWS SELECTED GEARS, BUT TRANSMISSION DOESN'T ENGAGE.

Dec 9, 2017 Electrical System 58,842 mi

THE CUE TOUCHSCREEN IS NOT WORKING. ALL WARNINGS AND SAFETY CO CERN'S WILL NOT SHOW. TRIED HARD RESET AS CADILLAC ADVISED WITH NO LUCK. CAR IS OUT OF WARRANTY AND CADILLAC SAID THE COST IS OVER $ 1500. THE CAR IS TWO YEARS OLD AND CADILLAC AND GM KNEW OF THIS PROBLEM SINCE 2013 AND DID NOTHING TO R...

Dec 9, 2017 Electrical System 58,842 mi

THE CUE TOUCHSCREEN IS NOT WORKING. ALL WARNINGS AND SAFETY CO CERN'S WILL NOT SHOW. TRIED HARD RESET AS CADILLAC ADVISED WITH NO LUCK. CAR IS OUT OF WARRANTY AND CADILLAC SAID THE COST IS OVER $ 1500. THE CAR IS TWO YEARS OLD AND CADILLAC AND GM KNEW OF THIS PROBLEM SINCE 2013 AND DID NOTHING TO R...

Aug 8, 2017 Electrical System 45,842 mi

A FAILURE OF THE SELF-LEVELING REAR AIR SPRING COMPRESSOR OCCURRED WHILE DRIVING THROUGH PARKING LOT. "SERVICE REAR LEVELING SYSTEM" WARNING WAS NOT ACTIVATED / DISPLAYED AS PUBLISHED IN VEHICLE OWNERS MANUAL NOR DID ANY AUDIBLE ALERT SOUND, NOTIFYING DRIVER OF ANY IMPENDING PROBLEM. AS THE REAR EN...

Aug 8, 2017 Suspension 45,842 mi

A FAILURE OF THE SELF-LEVELING REAR AIR SPRING COMPRESSOR OCCURRED WHILE DRIVING THROUGH PARKING LOT. "SERVICE REAR LEVELING SYSTEM" WARNING WAS NOT ACTIVATED / DISPLAYED AS PUBLISHED IN VEHICLE OWNERS MANUAL NOR DID ANY AUDIBLE ALERT SOUND, NOTIFYING DRIVER OF ANY IMPENDING PROBLEM. AS THE REAR EN...

Aug 8, 2017 Electrical System 45,842 mi

A FAILURE OF THE SELF-LEVELING REAR AIR SPRING COMPRESSOR OCCURRED WHILE DRIVING THROUGH PARKING LOT. "SERVICE REAR LEVELING SYSTEM" WARNING WAS NOT ACTIVATED / DISPLAYED AS PUBLISHED IN VEHICLE OWNERS MANUAL NOR DID ANY AUDIBLE ALERT SOUND, NOTIFYING DRIVER OF ANY IMPENDING PROBLEM. AS THE REAR EN...

Aug 8, 2017 Suspension 45,842 mi

A FAILURE OF THE SELF-LEVELING REAR AIR SPRING COMPRESSOR OCCURRED WHILE DRIVING THROUGH PARKING LOT. "SERVICE REAR LEVELING SYSTEM" WARNING WAS NOT ACTIVATED / DISPLAYED AS PUBLISHED IN VEHICLE OWNERS MANUAL NOR DID ANY AUDIBLE ALERT SOUND, NOTIFYING DRIVER OF ANY IMPENDING PROBLEM. AS THE REAR EN...

Feb 6, 2017 Unknown Or Other 12,000 mi

WHILE DRIVING ON THE HIGHWAY, THE SUNROOF SUDDENLY EXPLODED AND SHATTERED SENDING GLASS OUT ONTO THE HIGHWAY IN TRAFFIC, AS WELL AS GLASS RAINING DOWN INSIDE THE VEHICLE

Feb 6, 2017 Unknown Or Other 12,000 mi

WHILE DRIVING ON THE HIGHWAY, THE SUNROOF SUDDENLY EXPLODED AND SHATTERED SENDING GLASS OUT ONTO THE HIGHWAY IN TRAFFIC, AS WELL AS GLASS RAINING DOWN INSIDE THE VEHICLE

Dec 21, 2016 Air Bags 7,393 mi

TL* THE CONTACT OWNS A 2015 CADILLAC XTS. AFTER THE VEHICLE WAS PURCHASED, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS; HOWEVER, THE AIR BAG INDICATOR CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,3...

Dec 21, 2016 Air Bags 7,393 mi

TL* THE CONTACT OWNS A 2015 CADILLAC XTS. AFTER THE VEHICLE WAS PURCHASED, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS; HOWEVER, THE AIR BAG INDICATOR CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,3...