10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints

Showing 10 of 10
Jun 30, 2023

The screen on the Cadillac CUE system has cracked/spidered and now has become a serious safety issue. You have to continuously fumbled around pressing buttons while driving. I have contacted GM numerous times and have gotten the run around. I understand that there are a few class action lawsuits still ongoing over this safety issue. Is the NHTSA looking into this problem?

Jun 30, 2023

The screen on the Cadillac CUE system has cracked/spidered and now has become a serious safety issue. You have to continuously fumbled around pressing buttons while driving. I have contacted GM numerous times and have gotten the run around. I understand that there are a few class action lawsuits still ongoing over this safety issue. Is the NHTSA looking into this problem?

Jun 19, 2023

Spider cracks in CUE system not allowing visibility during reverse, safety concern.

Jun 19, 2023

Spider cracks in CUE system not allowing visibility during reverse, safety concern.

Mar 23, 2023

Transmission issues. In Virginia in addition to other states with same issues. Judge IN Michigan order class action suit to go forward against GM. Virginia cars should added to the list of other 26 states identified by the court.

Mar 23, 2023

Transmission issues. In Virginia in addition to other states with same issues. Judge IN Michigan order class action suit to go forward against GM. Virginia cars should added to the list of other 26 states identified by the court.

Aug 30, 2021

I came out to my car last year in the summer and my screen was shattered in the corner it has gotten worse and not I can not even use the touch screen any longer.

Aug 30, 2021

I came out to my car last year in the summer and my screen was shattered in the corner it has gotten worse and not I can not even use the touch screen any longer.

Jul 20, 2016 1,400 mi

WHILE DRIVING ON HIGHWAY I-5 CAR STARTED JERKING AND DID NOT WANT TO ACCELERATE WHEN I PUT MY FOOT ON THE GAS. I PULLED OVER AND RESTARTED THE CAR IT WOULD NOT GO IN GEAR AND MOVED 2-3 MILES AN HOUR AT A TIME. TRIED PUTTING IT IN REVERSE AND WOULD NOT MOVE AT ALL. I WAS NOT FAR FROM DEALERSHIP SO ON THE HIGHWAY WITH FLASHING CAUTION LIGHTS MADE IT TO DEALERSHIP. THE CAR HAS BEEN WITH THE CERTIFIED GM DEALERSHIP FOR 6 WEEKS A 2016 CADILLAC XTS WITH 1400 MILES DEALERSHIP MECHANIC STATES CAR NEEDS A NEW TRANSMISSION. GM HAS YET TO MAKE A DECISION AND WANT TO PUT A REBUILD TRANSMISSION IN THE CAR. THERE HAS TO BE A FACTORY DEFECT THAT JEAPORDIZED MY SAFETY AND OTHERS SAFETY ON THE HIGHWAY THAT GM IS NOT WILLING TO ACKNOWLEDGE.

Jul 20, 2016 1,400 mi

WHILE DRIVING ON HIGHWAY I-5 CAR STARTED JERKING AND DID NOT WANT TO ACCELERATE WHEN I PUT MY FOOT ON THE GAS. I PULLED OVER AND RESTARTED THE CAR IT WOULD NOT GO IN GEAR AND MOVED 2-3 MILES AN HOUR AT A TIME. TRIED PUTTING IT IN REVERSE AND WOULD NOT MOVE AT ALL. I WAS NOT FAR FROM DEALERSHIP SO ON THE HIGHWAY WITH FLASHING CAUTION LIGHTS MADE IT TO DEALERSHIP. THE CAR HAS BEEN WITH THE CERTIFIED GM DEALERSHIP FOR 6 WEEKS A 2016 CADILLAC XTS WITH 1400 MILES DEALERSHIP MECHANIC STATES CAR NEEDS A NEW TRANSMISSION. GM HAS YET TO MAKE A DECISION AND WANT TO PUT A REBUILD TRANSMISSION IN THE CAR. THERE HAS TO BE A FACTORY DEFECT THAT JEAPORDIZED MY SAFETY AND OTHERS SAFETY ON THE HIGHWAY THAT GM IS NOT WILLING TO ACKNOWLEDGE.