This Problem Across All Years
The affected part is the engine output shaft, which is part of the vehicle’s powertrain and propulsion system. BRP issued Recall 24V-728 for this defect, stating that the shaft can break and cause a sudden loss of propulsion, creating a safety hazard. I received the recall notice in April 2025 and have been unable to safely operate the vehicle since then. I contacted every authorized Can-Am dealer within 150 miles, but all confirmed they could not perform the recall repair because replacement parts were unavailable. The first available dealer, Team Mancuso Powersports Southwest, accepted the vehicle on September 23, 2025, and has now had it for over three weeks with no estimated repair date. Several dealers have indicated that this is a nationwide parts shortage, suggesting the manufacturer has not supplied recall parts to service centers. BRP Customer Relations confirmed that parts are back ordered with no ETA and cited border and customs delays as the reason. As a result, my vehicle has been inoperable for over five months, and the defect remains unresolved. The manufacturer has not provided a repair, replacement, or refund as required under federal recall law (49 U.S.C. §30120). This delay affects my safety and that of other riders since the recall defect directly impacts vehicle propulsion. I am requesting NHTSA to investigate BRP’s handling of Recall 24V-728 and ensure the manufacturer provides a timely, lawful remedy to affected owners.
The affected part is the engine output shaft, which is part of the vehicle’s powertrain and propulsion system. BRP issued Recall 24V-728 for this defect, stating that the shaft can break and cause a sudden loss of propulsion, creating a safety hazard. I received the recall notice in April 2025 and have been unable to safely operate the vehicle since then. I contacted every authorized Can-Am dealer within 150 miles, but all confirmed they could not perform the recall repair because replacement parts were unavailable. The first available dealer, Team Mancuso Powersports Southwest, accepted the vehicle on September 23, 2025, and has now had it for over three weeks with no estimated repair date. Several dealers have indicated that this is a nationwide parts shortage, suggesting the manufacturer has not supplied recall parts to service centers. BRP Customer Relations confirmed that parts are back ordered with no ETA and cited border and customs delays as the reason. As a result, my vehicle has been inoperable for over five months, and the defect remains unresolved. The manufacturer has not provided a repair, replacement, or refund as required under federal recall law (49 U.S.C. §30120). This delay affects my safety and that of other riders since the recall defect directly impacts vehicle propulsion. I am requesting NHTSA to investigate BRP’s handling of Recall 24V-728 and ensure the manufacturer provides a timely, lawful remedy to affected owners.
The contact owns a 2018 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 24V728000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 24V728000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While riding at approximately 65 miles per hour, the vehicle started to get slower and slower until it eventually came to a stop. The vehicle had 15,451 miles on the odometer at the time of the failure and had to be towed to a dealership for inspection / repair. The dealer advised that the shaft that the sprocket rides on had excessive play and that the intermediate shaft failed / snapped.
While riding at approximately 65 miles per hour, the vehicle started to get slower and slower until it eventually came to a stop. The vehicle had 15,451 miles on the odometer at the time of the failure and had to be towed to a dealership for inspection / repair. The dealer advised that the shaft that the sprocket rides on had excessive play and that the intermediate shaft failed / snapped.
The contact owns a 2018 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
2018 SPYDER F3. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL 22V-352. THE CONSUMER STATED THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER DUE TO THEM HAVING POOR SERVICE. THE VEHICLE WAS REPAIRED AT LOCAL SHOP THAT SPECIALIZES IN THE SPYDER VEHICLE. THE CONSUMER REQUESTED TO BEREIMBURSED FROM THE MANUFACTURER BUT THEY ONLY OFFERED REIMBURMENT FOR THE COST OF THE PARTS NOT LABOR.
2018 SPYDER F3. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL 22V-352. THE CONSUMER STATED THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER DUE TO THEM HAVING POOR SERVICE. THE VEHICLE WAS REPAIRED AT LOCAL SHOP THAT SPECIALIZES IN THE SPYDER VEHICLE. THE CONSUMER REQUESTED TO BEREIMBURSED FROM THE MANUFACTURER BUT THEY ONLY OFFERED REIMBURMENT FOR THE COST OF THE PARTS NOT LABOR.
While riding motorcycle suddenly bike loss ability to move under its own power, no response to throttle.
While riding motorcycle suddenly bike loss ability to move under its own power, no response to throttle.