High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
EXCESS HEAT HAS MELTED THE BRAKE LINE TWICE, MASTER CYL. MELTED, BRAKS GET SOFT AND INHIBIT STOPPING POWER, ELECTRICAL WIRINGIS DEGRADING FROM EXCESS HEAT, GAS TANL GET SO HOT THE GAS STARTS TO BOIL, PANELS ARE MELTING AND WARPING FROM EXCESS HEAT. THE UNIT HAS BEEN DECLARED UN SAFE TO RIDE. BRP REFUSES TO ADDRESS THE SAFETY ISSUES, ALL RECALLS AND UPGRADES HAVE BEEN DONE AND THE PROBLEM IS JUST GETTING WORST, BRP, WILL NOT FIX ONLY OFFERS TO HIDE THE COMETIC DAMAGE
EXCESS HEAT HAS MELTED THE BRAKE LINE TWICE, MASTER CYL. MELTED, BRAKS GET SOFT AND INHIBIT STOPPING POWER, ELECTRICAL WIRINGIS DEGRADING FROM EXCESS HEAT, GAS TANL GET SO HOT THE GAS STARTS TO BOIL, PANELS ARE MELTING AND WARPING FROM EXCESS HEAT. THE UNIT HAS BEEN DECLARED UN SAFE TO RIDE. BRP REFUSES TO ADDRESS THE SAFETY ISSUES, ALL RECALLS AND UPGRADES HAVE BEEN DONE AND THE PROBLEM IS JUST GETTING WORST, BRP, WILL NOT FIX ONLY OFFERS TO HIDE THE COMETIC DAMAGE
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. WHILE DRIVING 55 MPH, THE HEAT EMITTING FROM THE TOP OF THE VEHICLE MEASURED 169 DEGREES FAHRENHEIT. IN ADDITION, THE CONTACT HAD TO CONTINUOUSLY STEER THE VEHICLE IN ORDER TO KEEP IT IN POSITION. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE). THE VEHICLE WAS TAKEN BACK TO THE DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. MA 08/05/15 UPDATED 9/24/2015 *JS
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. WHILE DRIVING 55 MPH, THE HEAT EMITTING FROM THE TOP OF THE VEHICLE MEASURED 169 DEGREES FAHRENHEIT. IN ADDITION, THE CONTACT HAD TO CONTINUOUSLY STEER THE VEHICLE IN ORDER TO KEEP IT IN POSITION. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE). THE VEHICLE WAS TAKEN BACK TO THE DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. MA 08/05/15 UPDATED 9/24/2015 *JS
WE WERE PART OF A NATIONAL BIKE CLUB RIDE TO A BEACH RESORT ACCOMPANIED BY APPROXIMATELY 300 RIDERS. WHEN WE DEPARTED ABOUT 7 AM, TEMPERATURES WERE IN THE LOW 70'S. THE ROUTE WAS MOSTLY DOWNHILL AND WE MAINTAINED AN AVERAGE SPEED OF ABOUT 50, 60 MPH. AFTER JUST OVER ONE HOUR WE ARRIVED AT THE RESORT WHERE WE ALL MOVED TO A LARGE GRAVEL PARKING AREA NEAR THE BEACH. WITHIN SECONDS AFTER I SHUT DOWN AND DISMOUNTED, GREY SMOKE STARTED SEEPING UP BETWEEN THE BODY PANELS WHICH QUICKLY TURNED INTO BLACK SMOKE SMELLING STRONGLY OF BURNING INSULATION. IN LESS THAN A MINUTE FIRE BROKE OUT FROM THE FRONT TOP VENTS AND BURNED THROUGH THE UPPER PLASTIC BODY PANELS EXTENDING MORE THAN 3 FEET INTO THE AIR. A FAST THINKING MEMBER RUSHED UP WITH A CO2 FIRE EXTINGUISHER AND STARTED EXTINGUISHING THE FIRE THAT BY THEN FLOWED OUT FROM UNDER THE BIKE AN THREATENED BIKES PARKED NEARBY. FORTUNATELY, THE FIRE WAS PUT OUT WITHIN 2 OR 3 MINUTES WITH NO DAMAGE TO OTHER PROPERTY OR ANY INJURIES. AT NO TIME DURING THE RIDE OR AT ANY OTHER TIME, EVEN WHEN AMBIENT TEMPERATURES WERE OVER 80 DID THE TEMPERATURE GAUGE REGISTER MORE THAN NORMAL. IT WASN'T UNTIL THE DAY AFTER THE INCIDENT THAT A FRIEND INFORMED ME THAT THERE HAD BEEN A RECALL ON THE YEAR & MODEL WARNING OF POSSIBLE FIRE HAZARD. ALSO, UPON CLOSE INSPECTION IT WAS NOTED THAT ONE OF THE FUEL LINES WAS BURNED, AND WAS LEAKING. *TR
WE WERE PART OF A NATIONAL BIKE CLUB RIDE TO A BEACH RESORT ACCOMPANIED BY APPROXIMATELY 300 RIDERS. WHEN WE DEPARTED ABOUT 7 AM, TEMPERATURES WERE IN THE LOW 70'S. THE ROUTE WAS MOSTLY DOWNHILL AND WE MAINTAINED AN AVERAGE SPEED OF ABOUT 50, 60 MPH. AFTER JUST OVER ONE HOUR WE ARRIVED AT THE RESORT WHERE WE ALL MOVED TO A LARGE GRAVEL PARKING AREA NEAR THE BEACH. WITHIN SECONDS AFTER I SHUT DOWN AND DISMOUNTED, GREY SMOKE STARTED SEEPING UP BETWEEN THE BODY PANELS WHICH QUICKLY TURNED INTO BLACK SMOKE SMELLING STRONGLY OF BURNING INSULATION. IN LESS THAN A MINUTE FIRE BROKE OUT FROM THE FRONT TOP VENTS AND BURNED THROUGH THE UPPER PLASTIC BODY PANELS EXTENDING MORE THAN 3 FEET INTO THE AIR. A FAST THINKING MEMBER RUSHED UP WITH A CO2 FIRE EXTINGUISHER AND STARTED EXTINGUISHING THE FIRE THAT BY THEN FLOWED OUT FROM UNDER THE BIKE AN THREATENED BIKES PARKED NEARBY. FORTUNATELY, THE FIRE WAS PUT OUT WITHIN 2 OR 3 MINUTES WITH NO DAMAGE TO OTHER PROPERTY OR ANY INJURIES. AT NO TIME DURING THE RIDE OR AT ANY OTHER TIME, EVEN WHEN AMBIENT TEMPERATURES WERE OVER 80 DID THE TEMPERATURE GAUGE REGISTER MORE THAN NORMAL. IT WASN'T UNTIL THE DAY AFTER THE INCIDENT THAT A FRIEND INFORMED ME THAT THERE HAD BEEN A RECALL ON THE YEAR & MODEL WARNING OF POSSIBLE FIRE HAZARD. ALSO, UPON CLOSE INSPECTION IT WAS NOTED THAT ONE OF THE FUEL LINES WAS BURNED, AND WAS LEAKING. *TR
600 MILE SERVICE COMPLAINED TO DEALER OF EXTREME FUEL SMELL AFTER RIDES. WAS TOLD THAT THE PURGE VALVE WAS BAD AND THEY REPLACED IT UNDER WARRANTY. RODE HOME AND NOTICED THAT THE FUEL SMELL WAS THE SAME. WHEN I CHECKED UNDER THE ROADSTER I FOUND FUEL DRIPPING FROM THE BOTTOM OF THE ROADSTER. I CALLED DEALER AND WAS TOLD TO TOP OFF THE FUEL TANK BEFORE PUTTING VEHICLE IN GARAGE. DEALER SAID THAT THIS WAS NORMAL. 4600 MILE SERVICE AGAIN COMPLAINED OF EXTREME FUEL SMELL AFTER RIDES. ASKED DEALER ABOUT HOT HOT RIGHT FOOT WAS TOLD BY DEALER THIS WAS NORMAL AND THE ROADSTER WAS OPERATING NORMALLY. 9200 MILE SERVICE COMPLAINED OF EXTREME FUEL SMELL AND HEAT ON RIGHT FOOT, NO HEAT LEFT HAND GRIP, AND INTERMITTENT HEAT ON RIGHT HAND GRIP, WARPED RIGHT HAND CENTER BODY PANEL. WHEN SERVICE WAS COMPLETE I ASKED ABOUT NO HEAT ON HAND GRIPS. TECHNICIAN FOUND LOOSE CONNECTORS AT BOTH HAND GRIPS AND THAT THE CONNECTIONS COULD BE A PROBLEM IF THERE WERE GAS FUMES IN THE AREA. BODY PANEL ORDERED AND REPLACED UNDER WARRANTY. TOLD BY DEALER THAT THE PANEL WAS BENT FROM FACTORY NOT HEAT. TECHNICIAN AND SERVICE MANAGER DID NOT AGREE AND BOTH SAID IT WAS CAUSED BY EXCESSIVE HEAT. *TR
600 MILE SERVICE COMPLAINED TO DEALER OF EXTREME FUEL SMELL AFTER RIDES. WAS TOLD THAT THE PURGE VALVE WAS BAD AND THEY REPLACED IT UNDER WARRANTY. RODE HOME AND NOTICED THAT THE FUEL SMELL WAS THE SAME. WHEN I CHECKED UNDER THE ROADSTER I FOUND FUEL DRIPPING FROM THE BOTTOM OF THE ROADSTER. I CALLED DEALER AND WAS TOLD TO TOP OFF THE FUEL TANK BEFORE PUTTING VEHICLE IN GARAGE. DEALER SAID THAT THIS WAS NORMAL. 4600 MILE SERVICE AGAIN COMPLAINED OF EXTREME FUEL SMELL AFTER RIDES. ASKED DEALER ABOUT HOT HOT RIGHT FOOT WAS TOLD BY DEALER THIS WAS NORMAL AND THE ROADSTER WAS OPERATING NORMALLY. 9200 MILE SERVICE COMPLAINED OF EXTREME FUEL SMELL AND HEAT ON RIGHT FOOT, NO HEAT LEFT HAND GRIP, AND INTERMITTENT HEAT ON RIGHT HAND GRIP, WARPED RIGHT HAND CENTER BODY PANEL. WHEN SERVICE WAS COMPLETE I ASKED ABOUT NO HEAT ON HAND GRIPS. TECHNICIAN FOUND LOOSE CONNECTORS AT BOTH HAND GRIPS AND THAT THE CONNECTIONS COULD BE A PROBLEM IF THERE WERE GAS FUMES IN THE AREA. BODY PANEL ORDERED AND REPLACED UNDER WARRANTY. TOLD BY DEALER THAT THE PANEL WAS BENT FROM FACTORY NOT HEAT. TECHNICIAN AND SERVICE MANAGER DID NOT AGREE AND BOTH SAID IT WAS CAUSED BY EXCESSIVE HEAT. *TR
NOTICED BAD FUEL SMELL FROM DAY ONE OF OWNING THE SPYDER. WOULD LEAVE OUTSIDE WHILE IT COOLED OFF OR PUT A BOX FAN ON IT TO BLOW THE VAPORS OUT OF THE GARAGE. IN AUGUST OF 2013 I NOTICED THE BRAKE LIGHTS STAYING ON, REMOVED SIDE PANEL TO FINED THE WIRES MELTED AND SHORTED TOGETHER. I ALSO NOTICED THE PLASTIC ON THE MASTER CYLINDER SHOWED SIGNS OF MELTING AND OF GETTING HOT. I REPAIRED THE WIRES WITH HIGH TEMPERATURE ELECTRICAL TAPE. I RECEIVED A SAFETY RECALL NOTICE FROM BRP IN SEPTEMBER FOR HEAT RELATED PROBLEMS. THE DEALER FOUND THE FUEL EVAPORATOR CANISTER ALMOST BURNED THROUGH, IT WAS REPLACED AND COVERED IT WITH TIN FOIL HEAT SHIELD. THE DEALER DID NOT THINK THE BRAKE MASTER CYLINDER WAS MELTED BAD ENOUGH TO WARRANT CHANGING AND COVERED IT WITH TIN FOIL HEAT SHIELD. I HAD THEM TO LEAVE THE WIRING AS I HAD ALREADY REPAIRED IT. THE BAD FUEL SMELL CONTINUED WITH THE NEW FUEL EVAPORATOR CANISTER AND THE FUEL BOILS WHERE YOU CAN HEAR IT AFTER A RIDE. IF YOU LOOK UNDER THE SPYDER AFTER A RIDE YOU CAN SEE FUEL VAPORS SPEWING AND DRIPPING FROM THE VENT LINE, AND IT WILL CONTINUE FOR MAYBE AN HOUR OR LONGER. IT IS SOMETIMES HARD TO PUT FUEL IN BECAUSE IT MAKES THE GAS PUMP NOZZLE KEEP CUTTING OFF. *TR
NOTICED BAD FUEL SMELL FROM DAY ONE OF OWNING THE SPYDER. WOULD LEAVE OUTSIDE WHILE IT COOLED OFF OR PUT A BOX FAN ON IT TO BLOW THE VAPORS OUT OF THE GARAGE. IN AUGUST OF 2013 I NOTICED THE BRAKE LIGHTS STAYING ON, REMOVED SIDE PANEL TO FINED THE WIRES MELTED AND SHORTED TOGETHER. I ALSO NOTICED THE PLASTIC ON THE MASTER CYLINDER SHOWED SIGNS OF MELTING AND OF GETTING HOT. I REPAIRED THE WIRES WITH HIGH TEMPERATURE ELECTRICAL TAPE. I RECEIVED A SAFETY RECALL NOTICE FROM BRP IN SEPTEMBER FOR HEAT RELATED PROBLEMS. THE DEALER FOUND THE FUEL EVAPORATOR CANISTER ALMOST BURNED THROUGH, IT WAS REPLACED AND COVERED IT WITH TIN FOIL HEAT SHIELD. THE DEALER DID NOT THINK THE BRAKE MASTER CYLINDER WAS MELTED BAD ENOUGH TO WARRANT CHANGING AND COVERED IT WITH TIN FOIL HEAT SHIELD. I HAD THEM TO LEAVE THE WIRING AS I HAD ALREADY REPAIRED IT. THE BAD FUEL SMELL CONTINUED WITH THE NEW FUEL EVAPORATOR CANISTER AND THE FUEL BOILS WHERE YOU CAN HEAR IT AFTER A RIDE. IF YOU LOOK UNDER THE SPYDER AFTER A RIDE YOU CAN SEE FUEL VAPORS SPEWING AND DRIPPING FROM THE VENT LINE, AND IT WILL CONTINUE FOR MAYBE AN HOUR OR LONGER. IT IS SOMETIMES HARD TO PUT FUEL IN BECAUSE IT MAKES THE GAS PUMP NOZZLE KEEP CUTTING OFF. *TR
MY RIGHT FOOT BECOMES EXTREMELY HOT WHILE RIDING FOR GREAT THEN 60 MIN AT HIGHWAY SPEEDS. EVEN MY WIFE AS A PASSENGER COMPLAINS. I ALSO NOTICED MY DRIVER SEAT AND GAS CAP GET QUITE HOT ALSO. PLEASE FIX THE HEAT ISSUE COULD BE VERY DANGEROUS. *JS
MY RIGHT FOOT BECOMES EXTREMELY HOT WHILE RIDING FOR GREAT THEN 60 MIN AT HIGHWAY SPEEDS. EVEN MY WIFE AS A PASSENGER COMPLAINS. I ALSO NOTICED MY DRIVER SEAT AND GAS CAP GET QUITE HOT ALSO. PLEASE FIX THE HEAT ISSUE COULD BE VERY DANGEROUS. *JS
I HAVE A REAL SAFETY CONCERN INVOLVING THE RT'S. THE BUTTON THAT OPERATES THE PARK/FRONT TRUNK OPENER CAN...AND HAS, RESULTED IN A VERY DANGEROUS SITUATION. THE BUTTON TO OPEN THE FRONT TRUNK FAILED TO UNLATCH THE TRUNK. IT WILL ONLY UNLATCH WHEN THE BIKE IS POWERED ON. YESTERDAY, 9/9/13, MY GRANDSON WANTED ME TO TAKE HIM FOR A RIDE AROUND THE NEIGHBORHOOD. I PUT ON HIS HELMET AND PLACED HIM ON THE BACK OF THE BIKE. I NEEDED TO GET SOMETHING OUT OF THE FRONT TRUNK, SO I PUSHED THE BUTTON DOWN TO OPEN IT...IT FAILED TO OPEN AFTER REPEATED TRIES. I GOT OFF THE BIKE AND AS I WAS PUSHING THE BUTTON I WAS LIFTING UP ON THE TRUNK TO SEE IF IT WAS OPENING. WHILE PUSHING THE BUTTON, IT TOGGLED TO THE PARK POSITION AND THE BIKE STARTED GOING BACK AND DOWN THE DRIVEWAY. THANKFULLY I AM QUICK ON MY FEET I WAS ABLE TO RUN WITH AND JUMP ON THE BIKE TO STOP IT. WHY WHY WOULD THEY PUT THE TRUNK OPENER ON THE SAME SWITCH AS THE PARK??? I WAS SHAKING FOR A GOOD 1/2 HOUR OVER THAT, THINKING ABOUT WHAT COULD HAVE HAPPENED IF I WEREN'T ABLE TO JUMP ON THAT BIKE AS FAST AS I DID TO STOP IT. BRP REALLY NEEDS TO RESTRUCTURE THIS PARK/TRUNK OPENER FEATURE. *TR
I HAVE A REAL SAFETY CONCERN INVOLVING THE RT'S. THE BUTTON THAT OPERATES THE PARK/FRONT TRUNK OPENER CAN...AND HAS, RESULTED IN A VERY DANGEROUS SITUATION. THE BUTTON TO OPEN THE FRONT TRUNK FAILED TO UNLATCH THE TRUNK. IT WILL ONLY UNLATCH WHEN THE BIKE IS POWERED ON. YESTERDAY, 9/9/13, MY GRANDSON WANTED ME TO TAKE HIM FOR A RIDE AROUND THE NEIGHBORHOOD. I PUT ON HIS HELMET AND PLACED HIM ON THE BACK OF THE BIKE. I NEEDED TO GET SOMETHING OUT OF THE FRONT TRUNK, SO I PUSHED THE BUTTON DOWN TO OPEN IT...IT FAILED TO OPEN AFTER REPEATED TRIES. I GOT OFF THE BIKE AND AS I WAS PUSHING THE BUTTON I WAS LIFTING UP ON THE TRUNK TO SEE IF IT WAS OPENING. WHILE PUSHING THE BUTTON, IT TOGGLED TO THE PARK POSITION AND THE BIKE STARTED GOING BACK AND DOWN THE DRIVEWAY. THANKFULLY I AM QUICK ON MY FEET I WAS ABLE TO RUN WITH AND JUMP ON THE BIKE TO STOP IT. WHY WHY WOULD THEY PUT THE TRUNK OPENER ON THE SAME SWITCH AS THE PARK??? I WAS SHAKING FOR A GOOD 1/2 HOUR OVER THAT, THINKING ABOUT WHAT COULD HAVE HAPPENED IF I WEREN'T ABLE TO JUMP ON THAT BIKE AS FAST AS I DID TO STOP IT. BRP REALLY NEEDS TO RESTRUCTURE THIS PARK/TRUNK OPENER FEATURE. *TR