16
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 16 of 16
Nov 23, 2021 102,000 mi

The contact owns a 2009 Chevrolet Avalanche. The contact stated that he received notification of NHTSA Campaign Number: 21V052000 (Air Bags) and the vehicle was taken to the dealer for the recall repair. The contact stated that upon picking up the vehicle from the dealer, he noticed that the dealer had fractured a portion of the dashboard close to the passenger’s side air bag housing. The dealer was notified of the failure and informed the contact that the dashboard was fractured prior to the recall repair. The manufacturer was notified of the failure and advised the contact that they could not assist. A case was opened. The vehicle was repaired. The approximate failure mileage was 102,000. Consumer stated dealer installed new dash into the vehicle.*JB

Nov 23, 2021 102,000 mi

The contact owns a 2009 Chevrolet Avalanche. The contact stated that he received notification of NHTSA Campaign Number: 21V052000 (Air Bags) and the vehicle was taken to the dealer for the recall repair. The contact stated that upon picking up the vehicle from the dealer, he noticed that the dealer had fractured a portion of the dashboard close to the passenger’s side air bag housing. The dealer was notified of the failure and informed the contact that the dashboard was fractured prior to the recall repair. The manufacturer was notified of the failure and advised the contact that they could not assist. A case was opened. The vehicle was repaired. The approximate failure mileage was 102,000. Consumer stated dealer installed new dash into the vehicle.*JB

Mar 8, 2021 78,000 mi

TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE VEHICLE WAS TAKEN TO CUTTER CHEVROLET (711 ALA MOANA BLVD, HONOLULU, HI 96813) WHERE THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS A COMMON AND THAT THE DASHBOARD WOULD BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

Mar 8, 2021 78,000 mi

TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE VEHICLE WAS TAKEN TO CUTTER CHEVROLET (711 ALA MOANA BLVD, HONOLULU, HI 96813) WHERE THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS A COMMON AND THAT THE DASHBOARD WOULD BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

Mar 14, 2017 85,000 mi

THE DASHBOARD IS CRACKED IN SEVERAL PLACES AND FLEXES LARGE AMOUNTS DURING NORMAL IN TOWN DRIVING CONDITIONS. THERE ARE SHARP EDGES THAT CONCERN ME IF WE WERE INVOLVED IN ANY TYPE OF ACCIDENT. THE VEHICLE HAS BEEN WELL CARED FOR AND NEVER ABUSED IN ANY WAY. THE CRACKS CONTINUE TO WORSEN AND ARE APPARENTLY FROM THE LACK OF REINFORCEMENT OR MATERIALS DEFECT IN THE DASH ITSELF BUT THE DIRECT CAUSE IS UNKNOWN TO ME.

Mar 14, 2017 85,000 mi

THE DASHBOARD IS CRACKED IN SEVERAL PLACES AND FLEXES LARGE AMOUNTS DURING NORMAL IN TOWN DRIVING CONDITIONS. THERE ARE SHARP EDGES THAT CONCERN ME IF WE WERE INVOLVED IN ANY TYPE OF ACCIDENT. THE VEHICLE HAS BEEN WELL CARED FOR AND NEVER ABUSED IN ANY WAY. THE CRACKS CONTINUE TO WORSEN AND ARE APPARENTLY FROM THE LACK OF REINFORCEMENT OR MATERIALS DEFECT IN THE DASH ITSELF BUT THE DIRECT CAUSE IS UNKNOWN TO ME.

Nov 30, 2016

DASHBOARD AND VENT COVER CRACKING IN MULTIPLE PLACES CAUSING RATTLING AND POSSIBLE SAFETY ISSUE DUE TO FLYING DEBRIS IN AN AUTO ACCIDENT.

Nov 30, 2016

DASHBOARD AND VENT COVER CRACKING IN MULTIPLE PLACES CAUSING RATTLING AND POSSIBLE SAFETY ISSUE DUE TO FLYING DEBRIS IN AN AUTO ACCIDENT.

Sep 9, 2015 60,000 mi

I HAVE THE SAME SAFETY CONCERN MANY OTHER OWNERS ARE HAVING. MY DASHBOARD IS CRACKED IN MULTIPLE SPOTS, MAINLY AROUND THE AIRBAG AND INSTRUMENT CLUSTER. I BELIEVE THIS WOULD AFFECT THE AIRBAG FROM DEPLOYING PROPERLY OR SEND SHARP PIECES OF THE DASHBOARD INTO THE CABIN IF IMPACTED. I HAVE CONTACTED GM SEVERAL TIMES WITH ZERO ASSISTANCE OR CONCERN ON THEIR PART.

Sep 9, 2015 60,000 mi

I HAVE THE SAME SAFETY CONCERN MANY OTHER OWNERS ARE HAVING. MY DASHBOARD IS CRACKED IN MULTIPLE SPOTS, MAINLY AROUND THE AIRBAG AND INSTRUMENT CLUSTER. I BELIEVE THIS WOULD AFFECT THE AIRBAG FROM DEPLOYING PROPERLY OR SEND SHARP PIECES OF THE DASHBOARD INTO THE CABIN IF IMPACTED. I HAVE CONTACTED GM SEVERAL TIMES WITH ZERO ASSISTANCE OR CONCERN ON THEIR PART.

Apr 29, 2015 45,000 mi

PLATING ON HANDLES IS FLAKING OFF AND IS VERY SHARP CUTTING THE FINGERS SOME WERE DEEP. *TR

Apr 29, 2015 45,000 mi

PLATING ON HANDLES IS FLAKING OFF AND IS VERY SHARP CUTTING THE FINGERS SOME WERE DEEP. *TR

Oct 27, 2014 56,605 mi

TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD CRACKED ON THE PASSENGER'S SIDE, WHICH COULD EXPOSE THE AIR BAG. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,605. UPDATED 12/9/14*CN UPDATED 06/1/2015 *JS

Oct 27, 2014 56,605 mi

TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD CRACKED ON THE PASSENGER'S SIDE, WHICH COULD EXPOSE THE AIR BAG. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,605. UPDATED 12/9/14*CN UPDATED 06/1/2015 *JS

Aug 29, 2013 69,000 mi

THE DASH ON MY 2009 CHEVROLET AVALANCHE HAS CRACKED IN TWO PLACES. ONE OVER THE GAUGE CLUSTER AND ONE CRACK OVER THE PASSENGER AIR BAG. THIS PROBLEM HAS AFFECTED MORE 2007 + SILVERADOS, TAHOES, AVALANCHES , ESCALADES AND MORE. IF THE PASSENGER AIR BAG DEPLOYS WITH THE BROKEN DASH, IT WILL SEND PLASTIC SHARDS FLYING THROUGH THE CABIN.GM SHOULD RECALL THE DEFECTIVE DASH AND REPLACE THEM. *TT

Aug 29, 2013 69,000 mi

THE DASH ON MY 2009 CHEVROLET AVALANCHE HAS CRACKED IN TWO PLACES. ONE OVER THE GAUGE CLUSTER AND ONE CRACK OVER THE PASSENGER AIR BAG. THIS PROBLEM HAS AFFECTED MORE 2007 + SILVERADOS, TAHOES, AVALANCHES , ESCALADES AND MORE. IF THE PASSENGER AIR BAG DEPLOYS WITH THE BROKEN DASH, IT WILL SEND PLASTIC SHARDS FLYING THROUGH THE CABIN.GM SHOULD RECALL THE DEFECTIVE DASH AND REPLACE THEM. *TT