38
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 20 of 38
Apr 13, 2024

The dash has been slowly cracking the past couple of years. Which I’m concerned it will affect the air bag if ever in an accident and also dangerously sharp pieces of the dash could cause harm.

Apr 13, 2024

The dash has been slowly cracking the past couple of years. Which I’m concerned it will affect the air bag if ever in an accident and also dangerously sharp pieces of the dash could cause harm.

Aug 6, 2022

The Dashboard has cracked and broken in several places and I believe this to be directly as a result of the steering wheel column and moving the steering wheel tilt positions. You could hear a cracking when moving the steering wheel position and then a sound like a bolt or something dropping inside. After this happened there was a crack immediately above, perpendicular with the steering wheel in the plastic bent portion of the dash and since that time I have noticed the steering wheel seems to shift some even when you aren’t attempting to tilt it and the dashboard is cracking in several places now. This vehicle has never been left outside of the garage. It has been driven as a secondary, leisure vehicle and is in excellent condition so please don’t say this is normal. This is a result of something that occurred after hearing the snapping sound after the steering wheel was being tilted.

Aug 6, 2022

The Dashboard has cracked and broken in several places and I believe this to be directly as a result of the steering wheel column and moving the steering wheel tilt positions. You could hear a cracking when moving the steering wheel position and then a sound like a bolt or something dropping inside. After this happened there was a crack immediately above, perpendicular with the steering wheel in the plastic bent portion of the dash and since that time I have noticed the steering wheel seems to shift some even when you aren’t attempting to tilt it and the dashboard is cracking in several places now. This vehicle has never been left outside of the garage. It has been driven as a secondary, leisure vehicle and is in excellent condition so please don’t say this is normal. This is a result of something that occurred after hearing the snapping sound after the steering wheel was being tilted.

Feb 13, 2021 98,000 mi

DASH BOARD AROUND PASSENGER AIRBAG AND ABOVE SPEEDOMETER IS BROKEN / CRACKED AIRBAG DEPLOYMENT MAYBE COMPROMISED WHILE DEPLOYING DUE TO PLASTIC DASH CRACK SLICING THE AIRBAG WHILE ACTUATING

Feb 13, 2021 98,000 mi

DASH BOARD AROUND PASSENGER AIRBAG AND ABOVE SPEEDOMETER IS BROKEN / CRACKED AIRBAG DEPLOYMENT MAYBE COMPROMISED WHILE DEPLOYING DUE TO PLASTIC DASH CRACK SLICING THE AIRBAG WHILE ACTUATING

Sep 15, 2020 47,225 mi

INSTRUMENT PANEL (DASHBOARD) CRACKED IN TWO PLACES. ONE BY THE PASSENGER SIDE AIRBAG AND THE OTHER RIGHT ABOVE THE STEERING WHEEL. FROM WHAT I INVESTIGATED, THIS SEEMS TO BE A RATHER COMMON ISSUE.

Sep 15, 2020 47,225 mi

INSTRUMENT PANEL (DASHBOARD) CRACKED IN TWO PLACES. ONE BY THE PASSENGER SIDE AIRBAG AND THE OTHER RIGHT ABOVE THE STEERING WHEEL. FROM WHAT I INVESTIGATED, THIS SEEMS TO BE A RATHER COMMON ISSUE.

Jul 15, 2020

MY DAUGHTER OWNS THIS VEHICLE AND TRIED MANY TIMES TO GET HER DASHBOARD REPAIRED AS A WARRANTY ISSUE WITH NO LUCK. EVERYONE TOLD HER IT WAS NOT THEIR PROBLEM AND THERE WAS NO RECALL ISSUED FOR THIS. I WAS DRIVING HER TRUCK TODAY AND NOTICED THERE ARE NOW 5 CRACKS IN THE DASHBOARD. THE 1ST AND 2ND CRACK HAPPENED ABOUT 2017 WHILE PARKING OUT OF THE SUN, IN A PARKING GARAGE. THE DASH RATTLES CONSTANTLY AND AT 1 LOCATION THE DASH IS ALMOST CRACKED IN HALF. SPEAKING WITH SEVERAL OTHER OWNERS THEY ALL SAY THE SAME. THERE APPEARS TO BE NO RECALL AND AND NONE OF THE DEALERSHIPS SAY IT'S NOT THERE PROBLEM. THERE IS NO RECALL. WE LIVE IN SOUTH LOUISIANA AND MY MAIN CONCERN IS SAFETY OF MY DAUGHTER AND HER PASSENGERS. IS THERE A RECALL? WAS THERE A RECALL THAT WE WERE NOT NOTIFIED? AND WILL THERE BE A RECALL? ALSO WHAT HAPPENS, GOD FORBID, SHE IS DRIVING DOWN THE ROAD, HITS A BUMP IN THE ROAD, AND HER AIRBAGS DEPLOY? AND THIS CAUSES HER TO HIT SOMEONE, CAUSES HARM TO HERSELF OR SOMEONE ELSE OR POSSIBLY KILLS SOMEONE? THIS CONCERNS ME MORE THAN I CAN COMMUNICATE TO YOU. ONE THING I FAILED TO MENTION, EVERY DEALERSHIP DID OFFER TO REPAIR OR REPLACE THE DASH, AT OUR COST OF COURSE. PLEASE LET ME KNOW WHAT MY NEXT STEP SHOULD BE. THANK YOU FOR YOUR TIME. I LOOK FORWARD TO HEARING FROM YOU WITH SOME SORT OF SOLUTION. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

Jul 15, 2020

MY DAUGHTER OWNS THIS VEHICLE AND TRIED MANY TIMES TO GET HER DASHBOARD REPAIRED AS A WARRANTY ISSUE WITH NO LUCK. EVERYONE TOLD HER IT WAS NOT THEIR PROBLEM AND THERE WAS NO RECALL ISSUED FOR THIS. I WAS DRIVING HER TRUCK TODAY AND NOTICED THERE ARE NOW 5 CRACKS IN THE DASHBOARD. THE 1ST AND 2ND CRACK HAPPENED ABOUT 2017 WHILE PARKING OUT OF THE SUN, IN A PARKING GARAGE. THE DASH RATTLES CONSTANTLY AND AT 1 LOCATION THE DASH IS ALMOST CRACKED IN HALF. SPEAKING WITH SEVERAL OTHER OWNERS THEY ALL SAY THE SAME. THERE APPEARS TO BE NO RECALL AND AND NONE OF THE DEALERSHIPS SAY IT'S NOT THERE PROBLEM. THERE IS NO RECALL. WE LIVE IN SOUTH LOUISIANA AND MY MAIN CONCERN IS SAFETY OF MY DAUGHTER AND HER PASSENGERS. IS THERE A RECALL? WAS THERE A RECALL THAT WE WERE NOT NOTIFIED? AND WILL THERE BE A RECALL? ALSO WHAT HAPPENS, GOD FORBID, SHE IS DRIVING DOWN THE ROAD, HITS A BUMP IN THE ROAD, AND HER AIRBAGS DEPLOY? AND THIS CAUSES HER TO HIT SOMEONE, CAUSES HARM TO HERSELF OR SOMEONE ELSE OR POSSIBLY KILLS SOMEONE? THIS CONCERNS ME MORE THAN I CAN COMMUNICATE TO YOU. ONE THING I FAILED TO MENTION, EVERY DEALERSHIP DID OFFER TO REPAIR OR REPLACE THE DASH, AT OUR COST OF COURSE. PLEASE LET ME KNOW WHAT MY NEXT STEP SHOULD BE. THANK YOU FOR YOUR TIME. I LOOK FORWARD TO HEARING FROM YOU WITH SOME SORT OF SOLUTION. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

Jun 2, 2020 64,500 mi

CRACK IN DASH FROM AIRBAG CORNER DIAGONAL THROUGH DASH. *TR

Jun 2, 2020 64,500 mi

CRACK IN DASH FROM AIRBAG CORNER DIAGONAL THROUGH DASH. *TR

Mar 3, 2020

RECENTLY PURCHASED VEHICLE FROM A LOCAL DEALER. DIDN'T NOTICE AT THE TIME THAT THE DASHBOARD WAS CRACKED. IT'S A CONTINUOUS RATTLE NOW THAT APPEARS TO BE GETTING LARGER.

Mar 3, 2020

RECENTLY PURCHASED VEHICLE FROM A LOCAL DEALER. DIDN'T NOTICE AT THE TIME THAT THE DASHBOARD WAS CRACKED. IT'S A CONTINUOUS RATTLE NOW THAT APPEARS TO BE GETTING LARGER.

Oct 14, 2019 88,000 mi

THE DASH IS CRACKED AT MULTIPLE PLACES INCLUDING UP TO THE AIRBAG. I WAS TOLD BY THE PEOPLE WHO REPAIRS WINDSHIELD THAT THIS IS A KNOW PROBLEM FOR AVALANCHE, SILVERADO SUBURBAN. THIS IS CLEARLY A MANUFACTURER DEFECT AND SHOULD BE A RECALL THEY ARE QUOTING ME A $1497 REPAIR FEE TO REPLACE THE DASH AT THE DEALER. I CONTACTED CHEVROLET FOR ASSISTANCE. THEY OFFERED A $130 GOOD WILL....

Oct 14, 2019 88,000 mi

THE DASH IS CRACKED AT MULTIPLE PLACES INCLUDING UP TO THE AIRBAG. I WAS TOLD BY THE PEOPLE WHO REPAIRS WINDSHIELD THAT THIS IS A KNOW PROBLEM FOR AVALANCHE, SILVERADO SUBURBAN. THIS IS CLEARLY A MANUFACTURER DEFECT AND SHOULD BE A RECALL THEY ARE QUOTING ME A $1497 REPAIR FEE TO REPLACE THE DASH AT THE DEALER. I CONTACTED CHEVROLET FOR ASSISTANCE. THEY OFFERED A $130 GOOD WILL....

Oct 29, 2018 74,800 mi

CRACKS ON DASH AROUND AIR BAG COMPARTMENT ON PASSENGER SIDE.

Oct 29, 2018 74,800 mi

CRACKS ON DASH AROUND AIR BAG COMPARTMENT ON PASSENGER SIDE.

Jul 6, 2018

DASH BOARD BY PASSENGER AIR BAG HAS A CRACK AND APPARENTLY IT HAPPENS TO ALL GM TRUCKS OF THIS TYPE AND MODEL

Jul 6, 2018

DASH BOARD BY PASSENGER AIR BAG HAS A CRACK AND APPARENTLY IT HAPPENS TO ALL GM TRUCKS OF THIS TYPE AND MODEL

Apr 24, 2018 65,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET AVALANCHE. THE CONTACT STATED THAT A CRACK APPEARED ON THE DASHBOARD THAT EXTENDED TO THE STEERING WHEEL. THE DEALER (BEES CHEVROLET, 2100 OLD U.S. 27 ST JOHNS, MI 48879) STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Apr 24, 2018 65,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET AVALANCHE. THE CONTACT STATED THAT A CRACK APPEARED ON THE DASHBOARD THAT EXTENDED TO THE STEERING WHEEL. THE DEALER (BEES CHEVROLET, 2100 OLD U.S. 27 ST JOHNS, MI 48879) STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Mar 27, 2018 46,000 mi

THE INTERIOR DASH COMPONENTS HAVE CRACKING PROBLEMS. MY TRUCK NOW HAS A BROKEN CLIP WHICH IS A SIGN THE WHOLE THING IS ABOUT TO CRACK LIKE SO MANY OTHERS. ONCE IT CRACKS THESE PRICES CAN BECOME PROJECTILES IN AN ACCIDENT. I UNDERSTAND THE TRUCK IS 5 YEARS OLD BUT MY CONCERN REPLACING THE DASH IS THAT GM HAS NOT USED A NEW MATERIAL AND THE SAME THING HAPPENS AGAIN AND AGAIN.

Mar 27, 2018 46,000 mi

INTERIOR DOOR PULL DISINTEGRATING MORE AND MORE EACH DAY WITH NO WAY TO REPLACE JUST THIS PULL HANDLE. IT IS MADE WITH VERY CHEAP WHITE PLASTIC. EVENTUALLY THE DOOR WILL NOT BE ABLE TO CLOSE BY USING THIS HANDLE AND YOU WILL END UP HURTING YOUR HAND USING ANOTHER PART OF THE DOOR TO CLOSE.

Mar 27, 2018 46,000 mi

THE INTERIOR DASH COMPONENTS HAVE CRACKING PROBLEMS. MY TRUCK NOW HAS A BROKEN CLIP WHICH IS A SIGN THE WHOLE THING IS ABOUT TO CRACK LIKE SO MANY OTHERS. ONCE IT CRACKS THESE PRICES CAN BECOME PROJECTILES IN AN ACCIDENT. I UNDERSTAND THE TRUCK IS 5 YEARS OLD BUT MY CONCERN REPLACING THE DASH IS THAT GM HAS NOT USED A NEW MATERIAL AND THE SAME THING HAPPENS AGAIN AND AGAIN.

Mar 27, 2018 46,000 mi

INTERIOR DOOR PULL DISINTEGRATING MORE AND MORE EACH DAY WITH NO WAY TO REPLACE JUST THIS PULL HANDLE. IT IS MADE WITH VERY CHEAP WHITE PLASTIC. EVENTUALLY THE DOOR WILL NOT BE ABLE TO CLOSE BY USING THIS HANDLE AND YOU WILL END UP HURTING YOUR HAND USING ANOTHER PART OF THE DOOR TO CLOSE.

Feb 26, 2018 37,800 mi

I GOTHE VEHICLE WAS STATIONARYT IN MY VEHICLE AND I NOTICED THE DASHBOARD WAS CRACKED

Feb 26, 2018 37,800 mi

I GOTHE VEHICLE WAS STATIONARYT IN MY VEHICLE AND I NOTICED THE DASHBOARD WAS CRACKED

Jan 22, 2018 59,586 mi

DASHBOARD IS CRACKING. COULD RESULT IN PLASTIC SEPARATING IN ACCIDENT ON DEPLOYMENT OF AIR BAGS.

Jan 22, 2018 59,586 mi

DASHBOARD IS CRACKING. COULD RESULT IN PLASTIC SEPARATING IN ACCIDENT ON DEPLOYMENT OF AIR BAGS.

Nov 29, 2017 36,500 mi

DASHBOARD CRACK AT LEFT FRONT CORNER OF PASSENGER SIDE FRONT AIRBAG. VEHICLE WAS STATIONARY. FEAR THAT CRACK WILL PUNCTURE AIRBAG UPON DEPLOYMENT. DASHBOARD PLASTIC WAY TOO THIN.

Nov 29, 2017 36,500 mi

DASHBOARD CRACK AT LEFT FRONT CORNER OF PASSENGER SIDE FRONT AIRBAG. VEHICLE WAS STATIONARY. FEAR THAT CRACK WILL PUNCTURE AIRBAG UPON DEPLOYMENT. DASHBOARD PLASTIC WAY TOO THIN.

Nov 28, 2017 46,000 mi

DOOR HANDLE BOLT ANCHORS BREAKING AND FAILING. BOTH READ DOOR HANDLES HAVE HAD TO BE REPLACED. WHEN THEY FAIL THE DOOR HANDLE PULLS OUT FROM THE DOOR PANEL AND EVENTUALLY WILL BREAK APART.

Nov 28, 2017 46,000 mi

DOOR HANDLE BOLT ANCHORS BREAKING AND FAILING. BOTH READ DOOR HANDLES HAVE HAD TO BE REPLACED. WHEN THEY FAIL THE DOOR HANDLE PULLS OUT FROM THE DOOR PANEL AND EVENTUALLY WILL BREAK APART.

Sep 11, 2017

2013 GM AVALANCHE. CONSUMER WRITES IN REGARDS TO DASH CRACKS/DAMAGE AROUND AIRBAG AREA. *LD THE CONSUMER STATED THE DASHBOARD HAD TWO CRACKS. THE CONSUMERS BELIEVES THIS COULD AFFECT THE AIRBAGS DEPLOYING. UPDATED 09/11/2017*JS

Sep 11, 2017

2013 GM AVALANCHE. CONSUMER WRITES IN REGARDS TO DASH CRACKS/DAMAGE AROUND AIRBAG AREA. *LD THE CONSUMER STATED THE DASHBOARD HAD TWO CRACKS. THE CONSUMERS BELIEVES THIS COULD AFFECT THE AIRBAGS DEPLOYING. UPDATED 09/11/2017*JS

Sep 5, 2017 72,000 mi

TAKATA RECALL: 2013 CHEVY AVALANCHE LTZ CRACKING AND SEPARATING DASHBOARD ALONG WITH RATTLING AROUND THE PASSENGER SIDE AIRBAG HOUSING. SAFETY HAZARD !!

Sep 5, 2017 72,000 mi

TAKATA RECALL: 2013 CHEVY AVALANCHE LTZ CRACKING AND SEPARATING DASHBOARD ALONG WITH RATTLING AROUND THE PASSENGER SIDE AIRBAG HOUSING. SAFETY HAZARD !!