2013 CHEVROLET AVALANCHE Unknown Or Other Problems

The one piece dashboard has been cracking in multiple places for approximately 5 years. I see that there are multiple, multiple, multiple complaints regarding this issue across various models all of which occurred after the one piece dashboard was implemented. I also saw that a class action suit was filed and dismissed because this is not a “safety issue”. In my opinion, this is a safety in the event of an air bag deployment especially with the multiple cracks (which have occurred over the years). We take immaculate care of our vehicles and rarely trade them in under 10 years. We are also retired and don’t have the luxury of dropping 2k on a dashboard replacement. We respectfully request the replacement of the dashboard under manufacturer defect. Please advise if this is possible.

The Dashboard cracked all the way down the middle.

I got into my 2013 Chevrolet Avalanche and found that the dash board had cracked. The crack is approx. 6"s long and runs from the windshield to the top of the rise above speedometer. It just happened and I don't know what to do about it. Can you help?

Dash has cracked as with many others experiencing the same issue.

DASH CRACKED OVER PASSENGER SIDE AIRBAG.

Mileage: 57,000

DASHBOARD CRACK ON PASSENGER SIDE NEAR AIRBAG COMPARTMENT. CRACK ON DRIVER SIDE LEFT SIDE OF STEERING WHEEL. UNKNOWN REASON FOR THESE CRACKS.

DASHBOARD CRACKING AND PIECES COMING FREE AND PRESENT SAFETY HAZARD - SHARP EDGES. - PAID TO REPAIR. DASH CRACKED AGAIN. INTERIOR DOOR HANDLES BREAK AND PREVENT EGRESS FROM VEHICLE - 4 TIMES TWICE ON FRONT DRIVE SIDE, ONCE FRONT PASSENGER SIDE AND ONCE ON REAR PASSENGER SIDE. EXTREMELY UNSAFE SITUATION - PAID TO REPAIR ALL 4 TIMES. DOOR PULL BROKEN ON DRIVER AND PASSENGER FRONT DOOR PREVENTS PROPER CLOSING OF DOOR. - STILL BROKEN. ONLY REMEDY ACCORDING TO GM IS TO REPLACE ENTIRE DOOR PANEL.

Mileage: 75,000

I NOTICED ABOUT 6 YEARS AGO MY DASH STARTING TO CRACK ON MY 2013 AVALANCHE IT HAS NOW CRACKED COMPLETELY ACROSS AND COME TOWARDS THE STEERING WHEEL WHICH TO ME IS A SAFETY HAZARD I DID NOTICE THAT THERE HAD BEEN A CLASS ACTION LAWSUIT BUT IT WAS DENIED BUT I STILL THINK IT IS A SAFETY HAZARD WHEN I'M DRIVING I HIT A BUMP IT CRACKS MORE EVENTUALLY IT'S GOING TO CRACK AND FALL INTO MY LAP

Mileage: 30,000

SEVERAL CRACKS HAVE APPEARED IN THE DASH BOARD CAUSING THE DASH TO RATTLE.

Mileage: 55,000

THE DASHBOARD COVER HAS CRACKS IN THE PLASTIC.

TWO SMALL CRACKS STARTED IN MY DASH NEAR THE DEFROST HOLE, AND NOW ITS SPREAD ALL THE WAY UP ONTO THE TOP OF MY STEERING/DASH BOARD INSTRUMENT PANEL. IT WAS NOT CAUSED BY HITTING ANYTHING AND JUST KEEPS GETTING BIGGER AND RATTLING/SHAKING WHEN I DRIVE

Mileage: 67,000

INSTRUMENT PANEL (DASHBOARD) CRACKED IN TWO PLACES. ONE BY THE PASSENGER SIDE AIRBAG AND THE OTHER RIGHT ABOVE THE STEERING WHEEL. FROM WHAT I INVESTIGATED, THIS SEEMS TO BE A RATHER COMMON ISSUE.

Mileage: 47,225

DOOR HANDLES. DRIVER DOOR, FAILED 2 TIMES, FRONT PASSENGER SIDE FAILED 1 TIME, REAR PASSENGER SIDE FAILED 1 TIME. COULD NOT ENTER OR EXIT THE VEHICLE VIA DOOR WITH FAILED HARDWARE. OCCUPANTS HAD TO EXIT VEHICLE VIA AN ALTERNATIVE DOOR. THE FIX WAS TO REPLACE THE DOOR HANDLE EACH TIME. I'VE BEEN TOLD BY THE DEALERSHIP AS WELL AS AN AUTOBODY SHOP THAT THIS IS A COMMON ISSUE WITH THE CHROME HANDLES. COST TO DATE SPENT REPAIRING THIS ISSUE IS IN EXCESS OF $800

Mileage: 203,400

2013 CHEVY AVALANCHE DASHBOARD CRACKING, PASSENGER SIDE AROUND AIRBAG, I AM AFRAID OF AIRBAG DEPLOYMENT AND PIECES WRONGFULLY KILLING MY CHILD

Mileage: 75,000

DASHBOARD CRACKED IN 4 PLACES 2 AROUND AIRBAG AND 2 IN CENTER

Mileage: 49,500

I PURCHASED THE VEHICLE NEW AND AFTER SOME TIME MY DASHBOARD STARTED CRACKING BREAKING UP AROUND PASSENGER SIDE AIR BAG AND JUST ABOVE INSTRUMENT PANEL ON DRIVERS SIDE ITS AND GETTING WORSE

Mileage: 20,000

CRACKED DASHBOARD, JUST GOT IN THE TRUCK AND SAW THE CRACKS

Mileage: 50,000

THE DASHBOARD CRACKED AND BROKE RIGHT BY THE PASSENGER SIDE AIRBAG, WHICH COULD CAUSE SERIOUS INJURY IF AIRBAGS EVER DEPLOY

Mileage: 71,500

CRACK IN DASH FROM AIRBAG CORNER DIAGONAL THROUGH DASH. *TR

Mileage: 64,500

CRACKS IN DASHBOARD MAY BE DANGEROUS WHEN AND IF AIRBAGS DEPLOY. CRACKS HAPPEN WHILE VEHICLE WAS STATIONARY

Mileage: 100,176

DASHBOARD CRACK FOR NO REASON, REPAIR COST OVER $1800

Mileage: 82,000

CRACKING OF THE DASH AROUND THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER. WORRIED IN THE CASE OF AN ACCIDENT, DASH WILL SHATTER AND SEND SMALL OR LARGE PIECES THROUGHOUT THE CABIN WHICH MAY ALSO TEAR AIRBAGS MAKING THEM USELESS.

Mileage: 80,000

THE DASH IS CRACKED AT MULTIPLE PLACES INCLUDING UP TO THE AIRBAG. I WAS TOLD BY THE PEOPLE WHO REPAIRS WINDSHIELD THAT THIS IS A KNOW PROBLEM FOR AVALANCHE, SILVERADO SUBURBAN. THIS IS CLEARLY A MANUFACTURER DEFECT AND SHOULD BE A RECALL THEY ARE QUOTING ME A $1497 REPAIR FEE TO REPLACE THE DASH AT THE DEALER. I CONTACTED CHEVROLET FOR ASSISTANCE. THEY OFFERED A $130 GOOD WILL....

Mileage: 88,000

DASH BOARD CRACK - FOR NO APPARENT REASON. VEHICLE IS PARKED IN GARAGE 90% OF THE TIME.

Mileage: 55,000

MY DASH BOARD HAS CRACKS AND I AM CONCERNED THAT SHOULD THE AIR BAG GO OFF IN AN ACCIDENT THE CRACKED DASH MAY CAUSE INJURY BEYOND NORMAL. IT HAS BEEN NOTED THAT THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET ABOUT THIS ISSUE. I CALL TO COMPLAIN ON THE OFFICIAL GM HOTLINE AND WAS DISMISSED BY THE INTERVIEWER.

DASH HAS 2 CRACKS IN IT FROM THE WINDSHIELD TO THE INSTRUMENT PANEL

Mileage: 63,458

GARAGE KEPT 2013 CHEVROLET AVALANCHE THAT DEVELOPED CRACKED DASHBOARD IN 3 LOCATIONS INCLUDING THE PASSENGER AIRBAG AREA. GARAGE KEPT 37K MILE VEHICLE

Mileage: 37,000

THE DASH HAS CRACKED ABOVE THE INSTRUMENT PANEL, IN AN ACCIDENT THIS COULD BE A HAZARD. MY VEHICLE HAS ALWAYS BEEN GARAGE KEPT. I'M NOT SURE WHEN THIS HAPPENED, IT HAS NEVER BEEN INVOLVED IN AN ACCIDENT. THIS HAPPENED WHEN MY VEHICLE WAS STATIONARY

Mileage: 18,000

I'M NOT EXACTLY SURE WHEN IT STARTED, BUT IT WAS FINE THIS SUMMER (I ESTIMATED 11/10/18 BELOW). THE DASHBOARD HAS CRACKED IN TWO SPOTS - DRIVERS SIDE NEAR INSTRUMENT PANEL HUMP, AND PASSENGER SIDE NEAR AIRBAG. THE CRACKS ARE CONTINUING TO GET LARGER AND THE DASHBOARD HAS STATED TO VIBRATE AND RATTLE. I AM CONCERNED ABOUT A SAFETY HAZARD IN AN ACCIDENT.

Mileage: 69,000

RUBBING SOUND WHEN TURNING THE STEERING WHEEL,FIXED WHEN CAR WAS UNDER WARRANTY, WAS TOLD IT WAS THE AIR BAG. RUBBING SOUND HAS RETURNED. ALSO THERE ARE SEVERAL CRACKS IN THE DASHBOARD, WHICH COULD BE HAZARDOUS IF THE AIRBAGS WERE TO DEPLOY DURING A FRONT END COLLISION.

Mileage: 5,000

POOR DASH DESIGN THAT CRACKED WHEN THE VEHICLE HIT 45,000 MILES. IT POSES A SAFETY CONCERN IF THE AIRBAG DEPLOYS BECAUSE THE CRACK IS IN THE CORNER SURROUNDING THE AIR BAG. NEITHER GM OR THE EXTENDED WARRANTY COMPANY WILL COVER THE COST OF REPAIRS. NEITHER SEEMS CONCERNED ABOUT THE SAFETY, BUT WHY SHOULD THEY BECAUSE IT'S NOT THEIR FAMILY ASSUMING ANY RISK.

Mileage: 45,000

DASH HAS LARGE CRACK OVER GAUGE PANEL. AFTER RESEARCHING FOUND THAT SEVERAL THOUSANDS OF GM VEHICLES HAVE HAD THIS ISSUE WITH NO RECOURSE FROM GM. COSTING OWNERS OVER 2,000.00 TO REPAIR.

Mileage: 33,100

CRACKS STARTED APPEARING ON THE CORNERS OF THE AIRBAG IN THE DASH OR OVER THE INSTRUMENT PANEL. I HAVE CONTACTED THE DEALER AND GM DIRECTLY WITH NO LUCK JUST AN ESTIMATE TO FIX. THIS ISSUE IS A DEFECT IN DESIGN AND REMAINS SAFETY ISSUE FOR ALL OWNER OF THESE VEHICLES. IF I WOULD BE IN AN ACCIDENT, THE BROKEN DASH PIECES COULD IMPACT THE OCCUPANTS AND CAUSE ADDITIONAL INJURYS.

Mileage: 50,000

THERE IS CRACK FROM THE EDGE OF THE AIRBAG ACROSS THE DASH TO THE DEFROSTER. I'VE RESEARCHED THIS AND DISCOVERED IT COULD POTENTIALLY SEND SHRAPNEL IF THE AIRBAGS ARE DEPLOYED. I'VE CONTACTED MY DEALERSHIP AND THEY SAID IT IS NOT A COVERED PART UNDER THE EXTENDED WARRANTY. I'VE ALSO CONTACTED CHEVROLET DIRECTLY TO SEE IF THEY WOULD FIX THIS ISSUE. I JUST HEARD BACK FROM THEM AND THEY SAID THEY WILL NOT RECTIFY THE ISSUE. I DIDN'T WITNESS THE CRACK HAPPENING SO I COULDN'T ELABORATE ON WHETHER THE VEHICLE WAS IN MOTION OR JUST PARKED.

Mileage: 48,500

I PURCHASED MY 2013 CHEVY AVALANCHE LESS THAN A YEAR AGO. BASED ON THE CARFAX REPORT, I KNOW IT CAME FROM SUNNY/HOT FLORIDA BEFORE I PURCHASED IT FROM A DEALER IN PA. OVER THIS PAST WINTER HOWEVER, WE HAD AN EXTREME COLD SPELL (SINGLE DIGIT TEMPERATURES FOR A COUPLE WEEKS BACK TO BACK). DURING THIS COLD SPELL, MY COMMUTE TO WORK HAS ME GO OVER A COUPLE SETS OF RAIN ROAD TRACKS, AND WHEN I WENT OVER THE TRACKS, A SMALL CRACK UP BY THE SPEAKER BECAME A HUGE CRACK ALMOST OVERNIGHT. ITS CONTINUED TO JUST FURTHER RIP AND RIP AT THAT HARD PLASTIC CASING SO THAT NOW MY CRACK EXTENDS FROM THE FRONT DASH VENTS TO THAT SPEAKER COVER, AND THEN FROM THE OTHER SIDE OF THE SPEAKER COVER UP TOWARDS THE WINDSHIELD. IT RATTLES/VIBRATES TERRIBLY JUST GOING DOWN THE ROAD, AND WHEN I GO OVER THE TRAIN TRACKS, IT SEPARATES AND HAVE TO 'POP IT' BACK INTO PLACE EACH TIME. VERY UPSETTING ON WHAT WAS MY 2013 BLACK DIAMOND EDITION 'DREAM TRUCK'. :(

Mileage: 81,000

DASH BOARD CRACKING IN 3 SPOTS,NEAR PASSENGERS AIR BAG,AND 2 SPOTS BY SPEAKER

Mileage: 40,000

DASHBOARD CRACKS. ONE CRACK IS ON THE DRIVER'S SIDE OF THE DASHBOARD AND IS GETTING WORSE AS TIME GOES ON. IT IS MOVING TOWARDS THE TOP OF THE INSTRUMENT CLUSTER. THE SECOND CRACK IS AT THE TOP CORNER OF THE AIRBAG ON THE PASSENGER SIDE OF THE DASHBOARD. THESE CRACKS ARE WELL DOCUMENTED ONLINE WITH PICTURES AND TESTIMONIALS. THIS IS AN OBVIOUS DEFECT AND VERY CONCERNING BEING ON THE CORNER OF AN AIRBAG. THIS COULD BE A REAL SAFETY HAZARD. I NOTICED THE CRACKS ONE MORNING WHEN I GOT IN MY CAR. SEEMS LIKE THEY HAPPENED AT THE SAME TIME. AS IS DOCUMENTED BY OTHER OWNERS OF GM PRODUCTS, THE CENTER SPEAKER PUTS WEIGHT IN THE CENTER OF THE DASH AND MOVED UP AND DOWN WHEN GOING OVER BUMPS OR UNEVEN STREETS. IT NEVER SEEMED SECURE, AS IN WHAT'S SUPPORTING IT UNDER THE DASH. MY GUESS IS THIS IS CAUSING A LOT OF THEIR CRACKED DASHES. NOW THE DASH VIBRATES ON UNEVEN PAVEMENT AND MAKES A LOT OF NOISE.

Mileage: 49,000

DASHBOARD CRACKED ON RIGHT SIDE RADIATED FROM THE RIGHT AIRBAG PANEL... I GOT IN THE TRUCK AND ALL WAS WELL.. GOT HOME AND SAW THE CRACK.. I FELT IT WAS A SAFETY ISSUE AND WENT TO MY DEALER AND HAD IT FIXED.. COST $900+/-.. SEEING HOW MANY REPORTS OF THE SAME ISSUE IT SEEMS GM SHOULD PICK UP ALL OF THE COSTS...

Mileage: 97,000

DASHBOARD HAS SIGNIFICANTLY CRACKED IN 2 PLACES WITH NO CAUSE. TRUCK ONLY HAS 39000 MILES ON IT AND IS GARAGED ALL THE TIME AND DOES NOT SIT IN SUNLIGHT EVER. DEALER DENIES ANY DEFECT AFTER MULTIPLE INTERACTIONS.

Mileage: 30,000

2013 CHEVY AVALANCHE WITH 100K MILES HAS CRACKS IN DASHBOARD (ON RIGHT JUST ABOVE AIR BAG) AND (ON LEFT JUST ABOVE INSTRUMENT CLUSTER) ... HAPPENED OVERNIGHT - ONE DAY FINE / NEXT DAY CRACKED ... LOOKS LIKE A SAFETY HAZARD TO ME.

Mileage: 100,000

CRACKED DASHBOARD ON TOP OF AIRBAG. SAFETY ISSUE IF AIRBAG DEPLOYS.

Mileage: 48,000

TAKATA RECALL: 2013 CHEVY AVALANCHE LTZ CRACKING AND SEPARATING DASHBOARD ALONG WITH RATTLING AROUND THE PASSENGER SIDE AIRBAG HOUSING. SAFETY HAZARD !!

Mileage: 72,000

THE DASHBOARD CRACKED SOON AFTER I PURCHASED THE VEHICLE AND THE DEALERSHIP SAID THAT IT'S NOT A SAFETY ISSUE FOR THEM TO LOOK INTO. IT'S SUCH A DISTRACTION WHILE DRIVING WHEN THIS SHOULDN'T HAVE HAPPEN BEING I BOUGHT THIS VEHICLE FOR THE STAND UP VALUE AND REPUTATION OF CHEVY. I GOT INTO MY TRUCK AFTER BEING PARKED IN MY JOB PARKING LOT AFTER A LONG DAY AT WORK AND TO COME OUT TO SEE MY DASHBOARD CRACKED. THE QUALITY OF CHEVY HAS TO IMPROVE AND THIS MAY CAUSE ACCIDENTS AND NOT TO MENTION THE CHEVY NAME TO BE TARNISHED CAUSE THE LACK OF CONCERN FOR THERE DEDICATED CUSTOMERS.

Mileage: 50