High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
The contact owns a 2020 Chevrolet Bolt EV. The contact stated that while the vehicle was parked unattended, the vehicle exploded. The contact believed the failure was due to the battery. The front left tire message was displayed. The battery was previously replaced. The local dealer was contacted regarding the battery purchase. The vehicle was not diagnosed or repaired. The contact called another local dealer. La Quinta Chevy Cady Service, 79225 CA-111, La Quinta, CA 92253, to obtain the service records, but the vehicle was not diagnosed or repaired. The fire department was able to extinguish the fire. There were no reported injuries, police report filed, or airbag deployments. The manufacturer was contacted, who filed an incident report. The failure mileage was approximately 53,030.
The contact owns a 2020 Chevrolet Bolt EV. The contact stated that while the vehicle was parked unattended, the vehicle exploded. The contact believed the failure was due to the battery. The front left tire message was displayed. The battery was previously replaced. The local dealer was contacted regarding the battery purchase. The vehicle was not diagnosed or repaired. The contact called another local dealer. La Quinta Chevy Cady Service, 79225 CA-111, La Quinta, CA 92253, to obtain the service records, but the vehicle was not diagnosed or repaired. The fire department was able to extinguish the fire. There were no reported injuries, police report filed, or airbag deployments. The manufacturer was contacted, who filed an incident report. The failure mileage was approximately 53,030.
This car several times while driving has shaken and then shifted into neutral. I have had to pull the car off to the side of the road during normal vehicle operation. The car will then not shift into drive. There is a warning sign "Conditions Not Correct For Shift." The first incident was March 2023. The vehicle was towed to a Chevrolet dealer and the power inverter module was replaced under warranty. This next occurred in December 2024. The vehicle was towed to a dealer again and reprogrammed. The cost was $400. The vehicle was fine for two months and about 1,000 miles when it happened again in March 2025. This time the dealer states that the engine harness needs to be replaced for about $1,500 (not covered under warranty). These incidents all occur while driving the vehicle (it has happened while approaching an intersection and once while going through an intersection).
This car several times while driving has shaken and then shifted into neutral. I have had to pull the car off to the side of the road during normal vehicle operation. The car will then not shift into drive. There is a warning sign "Conditions Not Correct For Shift." The first incident was March 2023. The vehicle was towed to a Chevrolet dealer and the power inverter module was replaced under warranty. This next occurred in December 2024. The vehicle was towed to a dealer again and reprogrammed. The cost was $400. The vehicle was fine for two months and about 1,000 miles when it happened again in March 2025. This time the dealer states that the engine harness needs to be replaced for about $1,500 (not covered under warranty). These incidents all occur while driving the vehicle (it has happened while approaching an intersection and once while going through an intersection).
On January 8, 2025 the battery in my car began to fail and had a message in the display to take it to my dealer. I drove it to the nearest dealer on January 10, 2025, about 10 miles (Billion Automotive in Iowa City.) While driving the power steering and braking began to fail. The dealer said that GM would need to replace the battery. It has been at the dealer for 2 months, and I was told today that it will be at least another 2 months before GM will replace the battery. The car is well under warranty.
On January 8, 2025 the battery in my car began to fail and had a message in the display to take it to my dealer. I drove it to the nearest dealer on January 10, 2025, about 10 miles (Billion Automotive in Iowa City.) While driving the power steering and braking began to fail. The dealer said that GM would need to replace the battery. It has been at the dealer for 2 months, and I was told today that it will be at least another 2 months before GM will replace the battery. The car is well under warranty.
Chevrolet dealer was unable to install software during 2 hour N212345944 recall service. Stated that due to error codes and were unable to contact technical support for assistance with errors. I was told to reschedule and leave the vehicle for another attempt. My concern is that GM/Chevrolet repeatedly lead me to believe they had a Final software remedy and they are not delivering on it. They have had more than three years to fix the problem and I am still being denied full use of my vehicle.
Chevrolet dealer was unable to install software during 2 hour N212345944 recall service. Stated that due to error codes and were unable to contact technical support for assistance with errors. I was told to reschedule and leave the vehicle for another attempt. My concern is that GM/Chevrolet repeatedly lead me to believe they had a Final software remedy and they are not delivering on it. They have had more than three years to fix the problem and I am still being denied full use of my vehicle.
I am filing a complaint against GM. The following info is from the NHSTA website. Original recall date: Aug 20,2021. Manufacturer Recall Number N212345940. NHTSA Recall Number 21V650. Recall Status: Recall Incomplete, remedy not yet available. I have waited over a year for my replacement battery. GM has seen an almost 15,000 vehicle surge in Bolt EV and EUV sales in the most recent financial quarter. And GM has announced increasing new Bolt production by almost 400%. However, thousands of existing Bolt EV owners are still waiting for replacement batteries. GM continues to state that parts are not available. Clearly, with the surge in sales and GM’s plan to increase Bolt production, parts are available. Existing Bolt owners have suffered for years with defective batteries that none of us known if or when a battery will catch on fire and kill us or damage property. I urge the NHSTA to put pressure on GM to replace defective batteries first before selling cars with nondefective batteries. I would not be complaining if GM was not clearly prioritizing profits over people. GM is making nondefective batteries but makes existing Bolt owners wait over a year for a replacement while GM takes in revenue and generates profit. The defective batteries catch on FIRE. None of the batteries existing Bolt owners should have to wait this long for replacement batteries and suffer with anxiety and stress not knowing when or if their car battery will spontaneously ignite.
I am filing a complaint against GM. The following info is from the NHSTA website. Original recall date: Aug 20,2021. Manufacturer Recall Number N212345940. NHTSA Recall Number 21V650. Recall Status: Recall Incomplete, remedy not yet available. I have waited over a year for my replacement battery. GM has seen an almost 15,000 vehicle surge in Bolt EV and EUV sales in the most recent financial quarter. And GM has announced increasing new Bolt production by almost 400%. However, thousands of existing Bolt EV owners are still waiting for replacement batteries. GM continues to state that parts are not available. Clearly, with the surge in sales and GM’s plan to increase Bolt production, parts are available. Existing Bolt owners have suffered for years with defective batteries that none of us known if or when a battery will catch on fire and kill us or damage property. I urge the NHSTA to put pressure on GM to replace defective batteries first before selling cars with nondefective batteries. I would not be complaining if GM was not clearly prioritizing profits over people. GM is making nondefective batteries but makes existing Bolt owners wait over a year for a replacement while GM takes in revenue and generates profit. The defective batteries catch on FIRE. None of the batteries existing Bolt owners should have to wait this long for replacement batteries and suffer with anxiety and stress not knowing when or if their car battery will spontaneously ignite.
2020 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO FIRE RISK SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED, BUT HAD NOT OFFERED ANY ASSISTANCE.
2020 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO FIRE RISK SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED, BUT HAD NOT OFFERED ANY ASSISTANCE.
I received a recall notification regaring our 2020 Chevy Bolt which was purchased only six months ago. Not only is Chevy not providing any indcation as to when our car will have its battery replaced (the dealer suggests it could have six months or longer), their proposed interim fixes are completely unacceptable and unworkable. If we cannot charge the car more than 90% and if we cannot go below 70 miles, the effective range has been reduced by roughtly 50% or about 100 miles which frustrates the entire reason we purchased this car (we commute approximatel 120 miles round trip each day). They are not offering to provide a rental or substitute car nor are they offering to take the car back and I'm now stuck with a poorly made hunk of metal and lithium with no idea when we will be able to use the car again.
I received a recall notification regaring our 2020 Chevy Bolt which was purchased only six months ago. Not only is Chevy not providing any indcation as to when our car will have its battery replaced (the dealer suggests it could have six months or longer), their proposed interim fixes are completely unacceptable and unworkable. If we cannot charge the car more than 90% and if we cannot go below 70 miles, the effective range has been reduced by roughtly 50% or about 100 miles which frustrates the entire reason we purchased this car (we commute approximatel 120 miles round trip each day). They are not offering to provide a rental or substitute car nor are they offering to take the car back and I'm now stuck with a poorly made hunk of metal and lithium with no idea when we will be able to use the car again.
Currently, my 2020 bolt has been recalled due to fire hazards. I contacted the local GM dealership North Park Chevrolet (Castroville TX) and was informed that there is no clarity on the exact part that needed to be replaced in order to make my vehicle safe. I later contacted GM [SR:9-6936321672], in order in inquiring when parts will be parts will be made available for replacement still TBD and no part numbers were provided. I informed GM that even when charging to the recommended 90% that my car gets very hot and makes a loud noise while plugged into the charger, but I was informed that there they are currently still working on a solution. It is unacceptable for an auto manufacturer to sell a vehicle this is a fire hazard is at a higher risk due to the warning signs that GM has ignored.
Currently, my 2020 bolt has been recalled due to fire hazards. I contacted the local GM dealership North Park Chevrolet (Castroville TX) and was informed that there is no clarity on the exact part that needed to be replaced in order to make my vehicle safe. I later contacted GM [SR:9-6936321672], in order in inquiring when parts will be parts will be made available for replacement still TBD and no part numbers were provided. I informed GM that even when charging to the recommended 90% that my car gets very hot and makes a loud noise while plugged into the charger, but I was informed that there they are currently still working on a solution. It is unacceptable for an auto manufacturer to sell a vehicle this is a fire hazard is at a higher risk due to the warning signs that GM has ignored.