High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
The seatbelt grinds away the frame around it.
The seatbelt grinds away the frame around it.
Camera works on and off showing icon ,when reversing rear cross traffic alert also not working.
Camera works on and off showing icon ,when reversing rear cross traffic alert also not working.
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.
I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.
I had service on my vehicle and was told by Chevrolet Service Center that vehicle could not be released for safety reasons because my vehicle could not accept download installed in vehicle. After three weeks of certified Service Center and GM TACS engineers and techs communicating back and forth, I was told the originator of download offered the download does not work for Chevrolet Bolts EV. Questions remain: 1. What was in the download? Was it limited to 2023 Chevrolet Bolt EV's or other years, models of Bolt EV's as well?? I have invoice to attach
I had service on my vehicle and was told by Chevrolet Service Center that vehicle could not be released for safety reasons because my vehicle could not accept download installed in vehicle. After three weeks of certified Service Center and GM TACS engineers and techs communicating back and forth, I was told the originator of download offered the download does not work for Chevrolet Bolts EV. Questions remain: 1. What was in the download? Was it limited to 2023 Chevrolet Bolt EV's or other years, models of Bolt EV's as well?? I have invoice to attach
- The car did not start and we were left stranded in an unsafe place. When I turned the car on I immediately saw and error saying "Conditions not correct for shift" and then it wouldn't turn back off - safety was at risk because it was super hot and my 5 year old with autism could not make it home in our own car - not taken to dealer however many reports on social media for the same issue. [XXX] -not yet however I have an appointment at the dealership to have it inspected later this week - zero issues or warnings before this happened INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- The car did not start and we were left stranded in an unsafe place. When I turned the car on I immediately saw and error saying "Conditions not correct for shift" and then it wouldn't turn back off - safety was at risk because it was super hot and my 5 year old with autism could not make it home in our own car - not taken to dealer however many reports on social media for the same issue. [XXX] -not yet however I have an appointment at the dealership to have it inspected later this week - zero issues or warnings before this happened INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)