16
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 16 of 16
Mar 16, 1999

WE OWN A 1993 CHEVROLET 1 TON DUALLY PICKUP TRUCK, AND TO THIS DATE WE ARE STILL PAYING ON A LOAN FOR THIS TRUCK. WHILE WASHING THE TRUCK 2 WEEKS AGO, I DISCOVERED THAT THE PICKUP BOX HAD BROKEN LOOSE FROM THE FRAME OF THE TRUCK. NOT KNOWING AT THIS POINT EXACTLY WHAT HAD HAPPENED, I GOT THE TRUCK TO A HOIST AND DID FURTHER INVESTIGATION, ONLY TO FIND THAT THE FRAMEWORD UNDER THE PICKUP BOX, WHICH IS PIA TO THE PICKUP BOX, HAVE BROKEN LOOSE. THESE ARE THE CROSSMEMBERS THAT ATTACH THE BOX TO THE FRAME, USING A J CLIP IN THE CROSSMEMBER, AND A BOLT FROM THE FRAME TO THE CROSSMEMBER. MY COMPLAINT IS WHAT HOLDS THIS BOX ON? IT DOES NOT RELIE ON ANY NUTS AND BOLTS TO HOLD THE BOX ON, BUT RELIES ON SPOT WELDS.BECAUSE THE BED IS NOT BOLTED ON, THE CROSSMEMBER IS. I USE THIS TRUCK AS A HAULER FOR MY CAMPER, AND INTERESTING ENOUGH, THE RV INDUSTRY SELLS THE HOLD-DOWNS THAT ATTACH A PICKUP CAMPER TO THE BOX. AT THIS POINT, THE ONLY THING HOLDING THE CAMPER ON THE TRUCK IS THOSE SAME SPOT WELDS, BECAUSE THE NUTS AND BOLTS ONLY HOLD THE CROSSMEMBER, NOT THE ACTUAL BOX. WE THINK THIS PROBLEM IS QUITE OUT OF THE ORDINARY, AND TRULY THOUGHT THAT GENERAL MOTORS WOULD THINK SO TO AND FIX OUR PICKUP TRUCK. WHILE TALKING CHEVROLET CUSTOMER SERVICE, THE SERVICE REP. AGREED HE HAD NEVER HEARD OF THIS PROBLEM BEFORE, AS DID THE BODY SHOP MANAGER AT THE DEALERSHIP WE TOOK IT TO. THE CLAIM WAS DENIED FROM GM REP. DUE TO MILEAGE. WE FEEL THAT THIS IS NOT A WARRANTY CLAIM, FOR IT SHOULD HAVE NO BEARING ON THE MILEAGE, BUT BE CONSIDERED A SAFETY ISSUE. WE CANNOT BEAR THE THOUGHT OF WHAT WOULD HAD HAPPENED IF THIS BOX HAD BROKE LOOSE WHILE WE WERE TRAVELING ON THE ROAD. WHAT A DISASTER IT WOULD HAVE BEEN. I WORK FOR A AUTOMOTIVE PROTOTYPE ENGINEERING FIRM , I AM NOT AN ENGINEER BUT A MECHANIC, BUT I SEE NEW IDEAS AND THE AUTOMOTIVE INDUSTRY TRYING TO COST CUT VEHICLES ALL THE TIME, AND I FEEL THAT THE CONSTUCTION OF THE BOX IS NOT SAFE.

Mar 16, 1999

WE OWN A 1993 CHEVROLET 1 TON DUALLY PICKUP TRUCK, AND TO THIS DATE WE ARE STILL PAYING ON A LOAN FOR THIS TRUCK. WHILE WASHING THE TRUCK 2 WEEKS AGO, I DISCOVERED THAT THE PICKUP BOX HAD BROKEN LOOSE FROM THE FRAME OF THE TRUCK. NOT KNOWING AT THIS POINT EXACTLY WHAT HAD HAPPENED, I GOT THE TRUCK TO A HOIST AND DID FURTHER INVESTIGATION, ONLY TO FIND THAT THE FRAMEWORD UNDER THE PICKUP BOX, WHICH IS PIA TO THE PICKUP BOX, HAVE BROKEN LOOSE. THESE ARE THE CROSSMEMBERS THAT ATTACH THE BOX TO THE FRAME, USING A J CLIP IN THE CROSSMEMBER, AND A BOLT FROM THE FRAME TO THE CROSSMEMBER. MY COMPLAINT IS WHAT HOLDS THIS BOX ON? IT DOES NOT RELIE ON ANY NUTS AND BOLTS TO HOLD THE BOX ON, BUT RELIES ON SPOT WELDS.BECAUSE THE BED IS NOT BOLTED ON, THE CROSSMEMBER IS. I USE THIS TRUCK AS A HAULER FOR MY CAMPER, AND INTERESTING ENOUGH, THE RV INDUSTRY SELLS THE HOLD-DOWNS THAT ATTACH A PICKUP CAMPER TO THE BOX. AT THIS POINT, THE ONLY THING HOLDING THE CAMPER ON THE TRUCK IS THOSE SAME SPOT WELDS, BECAUSE THE NUTS AND BOLTS ONLY HOLD THE CROSSMEMBER, NOT THE ACTUAL BOX. WE THINK THIS PROBLEM IS QUITE OUT OF THE ORDINARY, AND TRULY THOUGHT THAT GENERAL MOTORS WOULD THINK SO TO AND FIX OUR PICKUP TRUCK. WHILE TALKING CHEVROLET CUSTOMER SERVICE, THE SERVICE REP. AGREED HE HAD NEVER HEARD OF THIS PROBLEM BEFORE, AS DID THE BODY SHOP MANAGER AT THE DEALERSHIP WE TOOK IT TO. THE CLAIM WAS DENIED FROM GM REP. DUE TO MILEAGE. WE FEEL THAT THIS IS NOT A WARRANTY CLAIM, FOR IT SHOULD HAVE NO BEARING ON THE MILEAGE, BUT BE CONSIDERED A SAFETY ISSUE. WE CANNOT BEAR THE THOUGHT OF WHAT WOULD HAD HAPPENED IF THIS BOX HAD BROKE LOOSE WHILE WE WERE TRAVELING ON THE ROAD. WHAT A DISASTER IT WOULD HAVE BEEN. I WORK FOR A AUTOMOTIVE PROTOTYPE ENGINEERING FIRM , I AM NOT AN ENGINEER BUT A MECHANIC, BUT I SEE NEW IDEAS AND THE AUTOMOTIVE INDUSTRY TRYING TO COST CUT VEHICLES ALL THE TIME, AND I FEEL THAT THE CONSTUCTION OF THE BOX IS NOT SAFE.

Jun 3, 1996

SUB-MEMBERS AND FRAME BROKE IN HALF, BROKE WHILE DRIVING, *AK

Jun 3, 1996

SUB-MEMBERS AND FRAME BROKE IN HALF, BROKE WHILE DRIVING, *AK

Apr 2, 1996

FRAME BROKE ON THE FLAT BED, RAILWAY DRILLED HOLES IN THE FRAMES, RESULTING IN BREAKAGE. *AK

Apr 2, 1996

FRAME BROKE ON THE FLAT BED, RAILWAY DRILLED HOLES IN THE FRAMES, RESULTING IN BREAKAGE. *AK

Nov 28, 1995

THE FRAME IS CRACKED. PLEASE DESCRIBE. TT

Nov 28, 1995

THE FRAME IS CRACKED. PLEASE DESCRIBE. TT

Jun 29, 1995

THE FRAME COMPLETELY BROKE ON THE RIGHT HAND SIDE RUST WAS FOUND ON FRAME. TT

Jun 29, 1995

THE FRAME COMPLETELY BROKE ON THE RIGHT HAND SIDE RUST WAS FOUND ON FRAME. TT

Jun 5, 1995

WHILE DRIVING CAR FRAME BROKE IN HALF STARTING BEHIND THE CAB OF THE VEHICLE. TT

Jun 5, 1995

WHILE DRIVING CAR FRAME BROKE IN HALF STARTING BEHIND THE CAB OF THE VEHICLE. TT

Mar 2, 1995

FRAME CRACKED ON RIGHT SIDE NEAR THE CAB AREA. TT

Mar 2, 1995

FRAME CRACKED ON RIGHT SIDE NEAR THE CAB AREA. TT

Feb 27, 1995

CRACKS DEVELOPED BEHIND THE CAB ON PASSENGER SIDE, HYDRAULICS WENT OUT ON TRUCK BECAUSE IT PULLED AWAY FROM THE FRAME. TT

Feb 27, 1995

CRACKS DEVELOPED BEHIND THE CAB ON PASSENGER SIDE, HYDRAULICS WENT OUT ON TRUCK BECAUSE IT PULLED AWAY FROM THE FRAME. TT