2014 CHEVROLET CAPTIVA Electrical System Problems
61 complaints about Electrical System
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Electrical System Complaints (61)
The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling the interior of the vehicle. Upon visual inspection, she noticed the smoke originating from a fire on the passenger side visor. The contact stated that she was able to extinguish the fire herself after removing the visor from the vehicle. A police or fire report was not filed. No warning lights were illuminated. The vehicle was taken to the dealer, who failed to provide a diagnosis as to the cause of the failure. The vehicle was repaired as the visor was replaced, but the failure reoccurred. When the failure occurred, the second visor light was blinking as the driver's side visor light was inoperable. The contact stated that the vehicle temperature gauge also increased. The vehicle was taken back to the dealer, who diagnosed an additional failure with the exhaust manifold. After investigating the failure, the contact related it to NHTSA Campaign Number 15V879000 (Electrical System, Interior Lighting), but the vehicle was not included in the recall. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 134,742.
Mileage: 134,000
Key gets stuck in the ignition. Turns off to ACC, but won’t turn back to LOCK. Cannot remove key.
The contact owns a 2014 Chevrolet Captiva. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. The check engine and service traction warning lights were illuminated. The contact also stated that on various occasions she was unable to remove the key from the ignition after turning off the vehicle and that the power seat was inoperable. The vehicle was towed to an independent mechanic on various occasions, where the failure could not be duplicated, and the contact was advised to take the vehicle to a local dealer for further diagnostic test and repair. The vehicle was taken and towed to the local dealer on various occasions, where the failures could not be duplicated, and the vehicle was not repaired. The contact stated that on various occasions, the vehicle stalled and then lost motive power. The vehicle failed to restart and was towed back to the dealer on several occasions, where it was diagnosed that the Central Body Control Modules (BCMs) remote key housing and the ignition lock cylinder needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle was towed back to the dealer, where the failures could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 72,123.
Mileage: 72,123
Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.
2014 Chevrolet Captiva on Friday July 8th 2022, The sun visor catch on fire from the passenger seat. The reasons still are unknown. The issue could be ending in a disaster and I have to claim this problem as fast as I can
The key keeps getting stuck in the ignition once the car is off. This prevents me from being able to leave my car unattended. I was trying to go grocery shopping and couldn't because the key wouldn't come out of the ignition for me to lock the doors. 01/04/2022. The most recent time this happened before today was about 2 weeks ago 12/21/2021. I tried starting the vehicle again and turning it off and it still wouldn't allow the key to release. My husband was able to get the key out the last after several hours. We will be scheduling an appointment with service center when an appointment becomes available to have it inspected. Based on research this has been an issue with captiva's in the past.
WHEN TURNING THE IGNATION OFF, THE KEY WILL NOT TURN OFF, IT STAY'S IN THE OPEN POSITION KEEPING THE ELECTRICAL PART OF THE CAR FROM TURNING OFF, WHICH COULD CAUSE AN ELECTRIAL FIRE. I AM UNABLE TO REMOVE MY KEY FROM THE IGNATION, IT MAKES THE CAR BATTERY RUN DOWN, AND SOMETIMES THE WIRES SEEM TO GET HOT FROM THIS.
The contact owns a 2014 Chevrolet Captiva. The contact stated that the key was stuck in the ignition. There were no warning lights illuminated. The contact spoke with the local dealer and was quoted a diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 34,000.
Mileage: 34,000
Key gets stuck in ignition. Lose all power WHILE DRIVING or parked! Requires a jiggle on the battery cable to restore power. Radio loses power randomly while driving. a/c shuts off. This has been happening since we bought the car in June 2021.
Key gets stuck in ignition and takes many tries to get it out, even from day one of buying it. Was informed that was a "safety" feature provided by Chevy themselves. When shutting off the vehicle, everything dies out like the battery went completely dead and car won't start again. Have to play with battery wires and fuse box before I hear the car make any noise again. Was informed by more than one mechanic that there are GM recalls for the thermal cable, battery protective cable, and starter motors, but nothing for my VIN has popped up. Have found almost 100 other complaints on multiple sites and more than a dozen reported accidents due to this issue. Car sits at almost 98,000 miles now and it will not turn over for me. Recalls should be put out for the entirety of this model because I have met 2 other people who have had the exact same problem and were informed that the dealerships have refused to acknowledge prior recall or safety information.
The contact owns a 2014 Chevrolet Captiva. The contact stated while attempting to shut-off the vehicle, the key ceased in the accessory position. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 43,000.
Mileage: 43,000
THE CAPTIVA SUDDENLY SHUTS DOWN RANDOMLY FOR ABSOLUTELY NO REASON. THE ISSUE WAS DIRECTED TO BE REPAIRED IN THE OTHER CHEVY VEHICLES BECAUSE THEY ISSUED A SERVICE BULLETIN HOWEVER THE CAPTIVA IS A FLEET VEHICLE WHICH MEANS THEY DIDN'T FIX THE KNOWN ISSUE OF PUTTING A FORD BATTERY SENSOR ON A CHEVY VEHICLE BECAUSE FLEET VEHICLES ARE RARELY SERVICED BY A DEALERSHIP. THIS IS DANGEROUS AND SOMEONE IS GOING TO DIE IF THEY HAVEN'T ALREADY. THIS HAPPENED TO ME LOSING ALL POWER AND COMPLETELY SHUTTING DOWN GOING 65 MPH ON THE FREEWAY WITH MY CHILDREN IN THE CAR WITH ME. I'VE NOT DRIVEN THIS CAR SINCE AUGUST BECAUSE I DON'T WANT TO DIE AND I STILL OWE ABOUT 4 YEARS OF PAYMENTS ON THIS LEMON.
Mileage: 80,000
ELECTRICAL POWER TO THE VEHICLE CUTS OUT RANDOMLY, CAUSING THE ENGINE TO SHUT DOWN IF DRIVING AND LOSING POWER STEERING CONTROL AND POWER BRAKES OR THE POWER PARKING BRAKE RANDOMLY ENGAGES, CREATING THE POTENTIAL FOR A DRIVING HAZARD. POWER ALSO CUTS OUT RANDOMLY WHICH CAUSES THE VEHICLE NOT TO START. DRIVER HAS TO OPEN THE HOOD AND MANUALLY MOVE THE NEGATIVE BATTERY CABLE CONNECTED TO THE BATTERY, SOMETIMES MULTIPLE TIMES, IN ORDER FOR POWER TO BE RESTORED. THIS MANUAL MOVE PUTS THE PERSON IN IMMEDIATE DANGER OF ELECTRICAL SHOCK SHOULD ANYTHING CREATE A POWER ARC WHILE PERFORMING THIS MANEUVER. GM SERVICE BULLETIN #13186 DATED JUNE 2013 ADDRESSES THIS ISSUE WITH A DEFECT IN THE NEGATIVE BATTERY CABLE, BUT LIMITS IT ONLY TO THE WARRANTY PERIOD ONLY OF THE NEW VEHICLE AND NOT THE VEHICLE AS A WHOLE, YET NO RECALL HAS EVER BEEN ISSUED. BASED ON COMMENTS POSTED ON THE CHEVY FORUM, THIS PROBLEM IS CONSISTENT AND WIDESPREAD ACROSS THE CHEVY CAPTIVA VEHICLES. IT IS ONLY A MATTER OF TIME WHEN ONE OF THESE RANDOM POWER SHUTDOWNS LEADS TO A SERIOUS ACCIDENT OR DEATH. AT THE PRESENT TIME WE ARE FORCED TO REPLACE BOTH THE POSITIVE AND NEGATIVE BATTERY CABLES AT A COST OF $590.
Mileage: 157,000
I HAVE A 2014 C. CAPTIVA AT 79K MILES, ONE SUNDAY ON MY WAY TO CHURCH, DRIVING ON THE HIGHWAY, I HEARD A POP AND THE CAR SHIFTED RIGHT AND SLOWED DOWN, I GET TO CHURCH AND THE SERPENTINE BELT CAME OFF, PUMP WAS LEAKING OIL ELECTRICAL SYSTEM SHUT DOWN. OVER $1200 IN REPAIR COST. A FEW MONTHS LATER P0430 ERROR CODE - CATALYTIC CONVERTER REPLACED, NEW BRAKES FRONT AND BACK. CAR HAS NOT BEEN RIGHT SINCE. PAST 4 MONTHS TRACTION CONTROL ISSUES. IF I HOLD MY FOOT ON BRAKE AT STOP SIGN, ALARM GOES OFF DASHBOARD LIGHTS UP: TRACTION CONTROL, ENGINE LIGHT AND STABILITRAK. THREE DIFFERENT MECHANICS LOOKED AT MY VEHICLE TO NO AVAIL. I TOOK IT TO MY CHEVY DEALER AND YESTERDAY WAS ADVISED MY CAR IS FINE DRIVE IT FOR 150 MILES. I GO OUT THIS MORNING AT 5:00 AM AND WHILE AT TRAFFIC LIGHT, (1.5 MILES) ALL LIGHTS BACK ON. WHATEVER THE ISSUE, CHEVY NEEDS TO THOROUGHLY CHECK TO SEE WHAT'S CAUSING THE ISSUE, THE WEATHER IS CHANGING. I'M JUST OVER 80K MILES AND I BELIEVE MY CAR HAS BEEN THROUGH THE EXTREME AND HAS YET TO BE BROKEN IN. ALL THESE OCCURENCES HAPPEND WITHIN 12 MONTHS. I LOVE THIS CAR AND HOPEFULLY CHEVY CAN GET TO THE ROOT OF MY ISSUES AS THEY ARE DIRECTLY RELATED TO THE ENGINE. 79K MILES MY CAR WENT TO A CHEVY DEALER WITH COMPLAINTS OF ENGINE . 80,547 MILES BACK IN FOR ENGINE REPAIRS. DIAGNOSIS 15 LOSS OF COMMUNICATION CODES AND LOW BATTERY VOLTAGE.
Mileage: 76,000
THE CAR WILL GO COMPLETELY DEAD WITH 0 POWER AND THE KEY WILL NOT COME OUT OF THE IGNITION. OPEN THE HOOD AND POUND ON A FUSE BOX AND IT WILL START. IT IS DONE THIS ONE IS STATIONARY AND WHEN YOU'RE PULLING ON TO THE HIGHWAY OR OUT OF YOUR DRIVEWAY AND IT WILL KILL ITSELF
Mileage: 38,000
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT IN ORDER FOR THE VEHICLE TO BE STARTED, HE WOULD MOVE THE SEAT BACKWARD AND FORWARD BY TOUCHING THE ELECTRIC SEAT SWITCH THEN THE VEHICLE WOULD START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TECHNICIAN REFERRED THE CONTACT TO A CHEVROLET DEALER. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Mileage: 62,000
KEY IGNITION DOESN'T WORK HAVE HARD TIME TRYING GET CAR TO START. WHILE DRIVING ALL ELECTRICAL WILL GO OFF AND CAR WILL STOP THEN AFTER TRYING FEW TIMES WILL RESTART. HAD BATTERY REPLACED AND ENGINE CHECKED SAYS MAYBE SENSOR.
FREQUENTLY CAR WILL NOT START EVEN WITH GOOD BATTERY AND CABLE CONNECTIONS. WHILE DRIVING CAR WILL LOSE POWER. THE 3 GAUGES(RPM, SPEEDOMETER, AND GAS) ALL STOP AND WORKING. THE CAR WILL STILL RUN BUT AT A MUCH LESS POWER. SOMETIMES THEY START WORKING BUT RPMS WILL RUN VERY HIGH AND SPEED IS GREATLY DECREASED. MESSAGE COMES ACROSS TO SERVICE STABILITRAK AND TRACTION CONTROL. WARNING LIGHTS COME ON SUCH AS ABS, TCS WARNING,STABILITRAK INDICATOR, AND PARKING BRAKE WARNING. DOORS LOCK AND UNLOCK REPEATEDLY. AT TIMES HAVE BEEN ABLE TO RESET BY UNHOOKING BATTERY CABLE AND RECONNECTING AND WAITING. NO PATTERN AS TO WHEN AND WHY IT HAPPENS. MAJOR SAFETY CONCERN. HAVE EVEN REPLACED UNDER-HOOD FUSE BOX. OH AND KEY GETS STUCK IN IGNITION. WHILE I WILL PUT A DATE, KNOW THAT THIS IS HAPPENED MULTIPLE TIMES OVER THE LAST YEAR. USUALLY TWO TIMES A WEEK SOMETIMES MORE
Mileage: 110,000
IN JANUARY 2020 I TOOK THE CAR INTO THE SHOP AFTER HEARING NOISE FROM THE ENGINE. I HAD TO HAVE THE TIMING CHAIN REPLACED, BUT AS THEY LOOKED IT OVER THEY SAID THE ENGINE NEEDED REPLACED, DUE TO OIL LEAKING. A COUPLE WEEKS BEFORE IT WAS VERY COLD CLOSE TO 4 DEGREES AND WHILE I WAS DRIVING INTO WORK AT 6AM I HEARD A LOUD SOUND WHILE AT A RED LIGHT, IT SOUNDED LIKE A GUN SHOT. I ASSUMED IT WAS COMING FROM A NEARBY NEIGHBORHOOD. BUT TO FIND OUT MY MECHANIC SAID THAT WAS THE ENGINE FROZEN AND POPPED. HE SAID WHEN ITS COLD THAT HAPPENS TO THIS ENGINE. UNREAL! TWO WEEKS AGO, MY CAR STARTED TO SMELL LIKE IT WAS BURNING AND GAS. SO I TOOK IT IN AND THEY REPLACED THE CAT CONVERTER,EXHAUST MANIFOLD, AND LEAKING SEAL. LAST WEEK, I WENT TO UNLOCK THE DOORS WITH THE REMOTE THE REAR WIPER FLUID MOTOR STARTED AND RAN CONTINUOUSLY, TO THE POINT IT DOESN'T WORK AT ALL NOW. NOW THIS WEEK MY TRUNK WILL NOT OPEN, BOTH FRONT HEAD LIGHTS BURNT OUT, MY TRACTION CONTROL KEEPS TURNING ON/OFF, MY SPEAKERS ARE POPPING, RADIO IS CUTTING IN/OUT. I BOUGHT THIS CAR FROM THE DEALER IN 2014 WITH 12K MILES ON IT, ALWAYS SERVICED THE VEHICLE, CHANGED THE OIL REGULARLY, INSPECTED YEARLY, PREVENTIVE MAINTENANCE EVERY 6 MONTHS. NOW HAVE 83K MILES AND I NEED THIS CAR TO LAST ME TWO MORE YEARS. *TR
Mileage: 80,000
THE IGNITION SWITCH ON MY 2014 CHEVY CAPTIVA GETS STUCK AND IT DOES NOT ALLOW THE KEY TO BE REMOVED WHEN TURNING IT OFF WHEN STATIONARY. UPON PERSONAL RESEARCH IT WAS DISCOVERED THAT THIS MODEL HAS HAD THIS ISSUE WITH COUNTLESS DRIVERS (TYPICALLY AT 40K-50K MILES) AND IS NOT ADDRESSED BY GM AS A RECALL OR SAFETY ISSUE. HOWEVER, WHEN THE SWITCH IS UNABLE TO BE REMOVED IT IS A SENSORY ISSUE, THE VEHICLE KEY IS ALSO ABLE TO COME OUT WHILE ON DRIVE. A SIMPLE SEARCH 'CHEVY CAPTIVA KEY STUCK' WILL RESULT IN MANY SUCH INCIDENTS.
Mileage: 43,000
I BOUGHT THE CAR USED AND WITHIN THE FIRST 7 DAYS WHEN I WAS LEAVING FOR WORK, THE CAR WOULDN'T START. THE LIGHTS FLICKERED 1 TIME AND THEN WENT OFF. I TURNED THE KEY BACK THINKING I HAD A BAD CRANK AND THEN TRIED TO START IT UP AGAIN, THERE WAS NO LIGHTS OR ANYTHING. TRIED TO TAKE THE KEY OUT THE IGNITION, THE KEY WOULD NOT COME OUT. AFTER PLAYING WITH THE CAR, TRYING TO JUMP IT, I LOST HOME AND WAS REACHING TO TAKE MY BADGE OUT FROM BETWEEN THE SEATS. WHEN I WAS PUSHING THE SEATS BACKWARDS, THE LIGHTS CAME BACK IN AND THE CAR STARTED. 2 DAYS LATER WHEN I GOT HOME FROM GROCERY SHOPPING, I HIT THE CLICKER TO UNLOCK THE TRUNK, IT WOULDN'T OPEN, TRIED TO UNLOCK IT FROM THE DOOR, WOULDN'T OPEN. PUT THE KEY IN THE IGNITION, CAR WOULDN'T TURN ON AND THE KEY WOULDN'T COME OUT THE IGNITION.
Mileage: 97,500
I ABSOLUTELY LOVE MY CAR. I TAKE IT IN FOR REGULAR MAINTENANCE. IT HAS 71K MILES. WITHIN THE PAST (9) SERPENTINE BELT CAME COMPLETELY OFF, POWER STEERING PUMP HAD TO BE REPLACED, ENGINE COMPLETELY DIED ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. CAR OUT OF COMMISSION FOR (3) WEEKS, HAD IT TOWED FROM SITE TO MY MECHANIC AND TOWED FROM THEIR TO BOWSER CHEVROLET.. NOW MY ENGINE LIGHT IS ON. SENSOR WAS REPLACED LAST WEEK, LIGHT WENT OUT; MY ENGINE LIGHT IS BACK ON. I WILL BE TAKING IT IN FOR REPAIRS. P0420 ISSUE. I'M HOPING IT FALLS WITHIN PA STATE SPECIFIED MAJOR EMISSION-CONTROL COMPONENTS ARE WARRANTED FOR THE FIRST 8 YEARS OR 80,000 MILES OF VEHICLE USE.
Mileage: 67,000
MY CURRENT PROBLEM IS THAT I AM NOW IN NEED OF A NEW ENGINE DUE TO THE FACT THAT THIS ENGINE, THE SAME ENGINE THAT IS IN THE CLASS ACTION LAWSUIT, USES AN EXCESSIVE AMOUNT OF OIL AND THEREFORE HAS CAUSED MOTOR DAMAGE OVER THE PAST 6 YEARS. I REGULARLY CHANGE MY OIL, BUT DIDN'T REALIZE HOW MUCH OIL THIS ENGINE GOES THROUGH IN ADDITION TO REGULAR OIL CHANGES. IT SHOULD NOT NEED A NEW ENGINE AT THIS POINT IF THE ENGINE FUNCTIONED CORRECTLY. IN ADDITION, A FEW MONTHS BACK I HAVE DIFFICULTY WITH THE CAR NOT STARTING AS IF THE BATTERY WAS DEAD. NO ELECTRICAL WOULD WORK AT ALL IN THE CAR EVEN WITH A NEW BATTERY. I WOULD HAVE TO MESS WITH THE BATTERY CONNECTIONS TO GET THE CAR TO START OR HIT THE FUSE BOX. ALSO, I HAVE HAD TIME WITH THE KEY GETTING STUCK IN THE IGNITION AND DRAINING THE BATTERY.
Mileage: 110,000
KEY STICKS IN THE IGNITION LOCK--UNABLE TO REMOVE KEY. KEY STICKS ON ACCESSORY SETTING POTENTIALLY CAUSING BATTERY DRAIN. VEHICLE IS STATIONARY AND IN PARK. IT HAPPENS PERIODICALLY. THERE ARE MANY COMPLAINTS ON-LINE REGARDING THIS ISSUE SO THIS IS NOT AN ISOLATED PROBLEM.
Mileage: 70,000
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. AFTER SEVERAL ATTEMPTS THE BATTERY TERMINALS WERE DISCONNECTED AND THE KEY WAS RELEASED FROM THE IGNITION. THE DEALER (BAY RIDGE CHEVROLET 1575 86TH ST, BROOKLYN, NY 11228 (833) 452-1829) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Mileage: 54,000
MY KEY IS STUCK IN THE IGNITION AND IT DRAINS MY BATTERY.
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE'S KEY WOULD INTERMITTENTLY BECOME STUCK IN THE ON POSITION INSIDE THE IGNITION SWITCH. THE CONTACT TOOK THE VEHICLE TO TWO SEPARATE DEALERS, DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVE SW, CHARLESTON, WV 25303) AND JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303) WHERE THEY WERE BOTH UNABLE TO REMEDY THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Mileage: 25,000
KEY WILL NOT COME OUT OF THE IGNITION AFTER TURNING VEHICLE OFF AND NO POWER RELATED EQUIPMENT WILL COME ON. THIS HAPPENS INTERMITTENTLY AND SEEMINGLY RANDOMLY. SHIFT WON''T MOVE WHEN THIS HAPPENS AND TURNING KEY BACK INTO START POSITION DOES NOTHING. DOORS WON'T LOCK WITH KEY FOB AND NO DASH LIGHTS COME ON, OR ANYTHING. SOMETIMES PUSHING WIRES INTO NEGATIVE BATTERY TERMINAL WILL CORRECT IT AND SOMETIMES NOT. KEY RELEASE LEVER ON STEERING COLUMN DOES NOT RELEASE THE KEY WHEN THIS HAPPENS, NOR DOES TURNING THE STEERING WHEEL TO UNLOCK IT. THIS IS AN ANNOYING ISSUE AS THERE DOESN'T SEEM TO BE ANY RELIABLE FIX FOR THIS, OR ANY RECALL, OR KNOWLEDGE ON THE PART OF THE DEALERSHIP AS TO HOW TO REMEDY THIS. THIS ISSUE MAKES THIS VEHICLE VERY UNRELIABLE AND UNSAFE, AS WELL AS COSTLY TO OWNER IN FINDING ANY PERMANENT FIX. THIS VEHICLE HAS MANY OTHER UNSATISFACTORY ISSUES AND IS VERY POORLY MADE IN GENERAL. IT'S SURPRISING THERE ARE NOT MORE RECALLS AND COMPLAINTS!
Mileage: 50,000
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. THE IGNITION SYSTEM WOULD NOT RELEASE THE KEY OR RECOGNIZE THAT THE VEHICLE WAS IN THE PARK POSITION. LIBERTYVILLE CHEVROLET (1001 S MILWAUKEE AVE, LIBERTYVILLE, IL 60048, (847) 932-3170) AND THE MANUFACTURER BOTH STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER QUOTED THAT THE REPAIRS WOULD COST $600 MINIMUM. THE CONTACT RESEARCHED THE REPAIRS AS COSTING ANYWHERE FROM $600 TO $1,100. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
I WAS DRIVING ON THE HIGHWAY AND TURNED ON MY TURN SIGNAL AND THE CAR SHUT DOWN. THE EMERGENCY BRAKE LIGHT CAME ON AND MY POWER STEERING AND BRAKES WENT OUT. AS I TRIED TO MAKE MY WAY TO THE SIDE OF THE ROAD, THE CAR STARTED RUNNING AGAIN. I WAS TRAVELING AT 80MPH AND WAS SURROUNDED BY OTHERS TRAVELING AT THE SAME RATE OF SPEED. I WAS LUCKY I WASN'T KILLED. I ALSO HAVE TO TRY MULTIPLE TIMES TO START THE CAR, AND THE KEY HAS TO BE RELEASED MANUALLY.
Mileage: 86,000
I HAD DRIVEN IT ABOUT 12 MILES AND KILLED THE CAR MEANING I TURNED IT OFF AND IMMEDIATELY IT HAD NO POWER WHAT SO EVER. THEN SAT NOV 30,2019 I WAS DRIVING IT DOWN THE HIGHWAY AND THE SENSOR LIGHTS FOR THE PARKING BRAKE CAME ON AND IT CHIMED LETTING ME KNOW SOMETHING WAS WRONG AND THEN IT QUIT. SUN, DEC 1ST, 2019 I WAS DRIVING DOWN THE HIGHWAY IN OKC AND THE SAME ISSUE WITH THE PARKING BRAKE SENSOR LIGHT CAME ON SEVERAL TIMES THROUGH THE NIGHT. NEXT, I HAD TURNED DOWN A SIDE ROAD ABOUT TO DRIVE OVER A SPEED BUMP, WHEN THE CAR SLIPPED OUT OF 1ST GEAR ONLY ALLOWING THE MOTOR TO REV, AND IT JUST ROLLED WHILE THE INSIDE AND OUTSIDE LIGHTS BLINKED AND FLICKERED AND THE DOORS UNLOCKED THEMSELVES. ONCE I TOOK MY FOOT OFF OF THE GAS AND ALLOWED THE CAR TO ROLL A FEW MINUTES, IT ENGAGED BACK INTO DRIVE AND MY UBER RIDER ASKED ME WHAT WAS WRONG, AND I EXPLAINED, THAT IM HAVING ELECTRICAL ISSUES AND THIS IS NOT ONLY PUTTING ME AND MY WIFE IN DANGER, BUT ALL OF MY UBER PASSENGERS AS WELL. I WOULD LIKE TO GET SOME RESOLUTION ON THIS ISSUE AND GET IT FIXED, SO OUR LIVES AND EVERYONE AROUND US IS OUT OF DANGER.
Mileage: 113,000
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WOULD RELEASE FROM THE IGNITION WITHOUT WARNING. THE CONTACT SPOKE WITH BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790) AND WAS INFORMED THAT THE UNKNOWN RECALL FOR THIS DEFECT WAS DISCONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A $100 VOUCHER. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
CAR LOSES VOLTAGE WHILE DRIVING AND RADIO SHUT OFF. SOMETIMES CAR WILL NOT START AND I HAVE TO BANG THE FUSE BOX TO GET A CONNECTION. I HAVE ALSO SEEN THE EMERGENCY PARKING BRAKE ICON, ABS, TRACTION CONTROL AND SERVICE TRACTION CONTROL ALL LIGHT UP.
Mileage: 80,000
JUST LIKE NUMEROUS OTHER COMPLAINTS. THIS HAS HAPPENED SEVERAL TIMES AND TODAY WAS JUST RIDICULOUS. THE KEY WILL NOT COME OUT OF THE IGNITION, WE HAVE HAD TO WIGGLE THE BATTERY CABLE OR TAKE OUT OF PARK BEFORE THE CAR WILL RELEASE THE KEY. THIS CAN TAKE SEVERAL HOURS BEFORE BEING ABLE TO TRAVEL OR UTILIZE THE VEHICLE.
SEVERAL TIMES THE KEY WILL NOT COME OUT OF THE IGNITION I HAVE TO TAKE OUT OF PARK AND SOMETIMES I RESTART SEVERAL TIMES BEFORE I CAN GET THE KEY OUT OF THE IGNITION
Mileage: 54,000
I HAVE OWNED MY CAPTIVA FOR 16 MONTHS. THE KEY IS CONSTANTLY GETTING STUCK IN THE IGNITION. MY HUSBAND HAD TO OPEN THE STEERING WHEEL AND PRESS A BUTTON TO RELEASE THE KEY.I KEEP A SCREW DRIVER IN MY CAR JUST IN CASE THE KEY GETS STUCK.
Mileage: 70,000
MY 2014 CAPTIVA HAS APPROXIMATELY 48,000 MILES. SINCE APPROXIMATELY MARCH 1, 2019 MY KEY HAS GOTTEN STUCK IN MY IGNITION IN THE ACCESSORY POSITION APPROXIMATELY 15 TIMES. IT IS GETTING HARDER AND HARDER TO GET THE KEY OUT. I USUALLY HAVE TO STOP AND START THE CAR SEVERAL TIMES. THIS HAPPENS WHEN I TRY TO TURN THE CAR OFF AFTER PUTTING THE GEAR SHIFT INTO PARK POSITION.
Mileage: 48,000
THE KEY GETS STUCK IN ACC PART OF THE IGNITION AND CANNOT COME OUT. IT TAKES A LONG TIME TO GET UNLOCKED AND IF I LEAVE IT THERE IT WILL DRAIN THE BATTERY. I SEE THIS IS A COMMON ISSUE FOR THIS VEHICLE I HOPE GM WILL ADDRESS THE ISSUE.
Mileage: 102,500
I OWN A CHEVY 2014 CAPTIVA LT AND AFTER PUTTING THE CAR INTO PARK, I WAS UNABLE TO GET THE KEY OUT OF THE IGNITION. IT HAS / HAD HAPPENED MAYBE ABOUT 4-5 TIMES. EVENTUALLY, I WAS ABLE TO GET THE KEY OUT. THE LAST TIME I WAS UNABLE. TURNED OFF ALL THE LIGHTS, RADIO, EVERYTHING ELECTRICAL, AND CLOSED THE DOOR. THE NEXT DAY, HAD THE CAR BATTERY JUMPED, BECAUSE THERE WAS NO POWER, AND THEN DROVE THE CAR TO THE DEALERSHIP/GARAGE AND HAD IT LOOKED AT...THE PROBLEM, THE IGNITION SOLENOID. AFTER PICKING UP THE CAR, IRONICALLY, ANOTHER CHEVY CAPTIVA WAS TOWED IN WITH THE SAME PROBLEM.
Mileage: 107,790
I RECENTLY BOUGHT A 2014 CHEVY CAPTIVA LTZ. UPON DRIVING IT OFF OF THE LOT AND PARKING, I TRIED TO USE THE BUTTON FOR THE BACK WINDSHIELD WASHER TO WASH THE WINDSHIELD AND THE WIPER WOULD COME ON BUT NO WATER CAME OUT. I DONE THIS REPEATEDLY THINKING MAYBE IT JUST TOOK SOME TIME TO GET BACK THERE, WHEN I STARTED HEARING WATER RUNNING AND STOPPED PRESSING THE BUTTON IMMEDIATELY. IMMEDIATELY FOLLOWING THAT, I STARTED TO SMELL SOMETHING BURNING AND THE SPEAKERS STARTED MAKING A POPPING SOUND. THE WASHER FLUID WAS LEAKING INSIDE THE REAR PANELING AND SOAKING SEVERAL ELECTRICAL CONNECTIONS. THIS IS A MAJOR FIRE HAZARD AS THERE IS A LOT OF INSTRUMENT WIRING ON THAT SIDE.
Mileage: 86,000
I AM NOT ALWAYS ABLE TO REMOVE THE KEY FROM THE IGNITION WHEN THE VEHICLE IS IN PARK. THE PROBLEM BEGAN AT ABOUT 36.000 MILES. THERE IS NO CONSISTENCY OR PATTERN OF BEHAVIOR FOR THIS PROBLEM. I CAN GO FOR DAYS WITHOUT A PROBLEM THEN IT WILL HAPPEN ABOUT EVERY OTHER TIME I DRIVE THE CAR. UP TO THIS POINT I HAVE BEEN ABLE TO RESTART THE CAR, PUT IT IN REVERSE, PULL FORWARD AND JAM THE TRANSMISSION INTO PARK. 2 TO 4 TRIES LATER I CAN REMOVE THE KEY. ON MY FIRST COMPLAIN AT THE DEALER, I WAS TOLD THAT I WAS NOT PUSHING THE KEY IN BEFORE ATTEMPTING TO REMOVE IT. I DID SOME RESEARCH AND COMPLAINED A 2ND TIME. NOW THE DEALER IS PAYING ATTENTION. I NOTICE MOST OF THE COMPLAINTS FOR THIS MODEL ARE FOR THE SAME ISSUES AS I AM DESCRIBING HERE. GM HAS PAID FOR THE REPAIR OF THIS PROBLEM FOR OTHER MODALS. THUS FAR, I SEE NO SUCH RESPONSE FOR THE CAPTIVA!
Mileage: 36,000
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER (BILLY NAVARRE CHEVROLET, 1300 E COLLEGE ST, LAKE CHARLES, LA 70607, 337-474-1999 AND 337-377-0601), BUT THE FAILURE WAS UNABLE TO BE REPLICATED AND DIAGNOSED BECAUSE THE KEY WAS ABLE TO BE REMOVED AND TURNED IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND COULD NOT ASSIST SINCE THE DEALER COULD NOT REPLICATE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,540.
Mileage: 35,540
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE THE IGNITION WAS IN THE OFF POSITION, THE KEY WAS UNABLE TO BE REMOVED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER (MORAN CHEVROLET FT GRATIOT, 4511 24TH AVE, FORT GRATIOT TWP, MI) WAS CALLED, BUT THE CONTACT REFUSED TO GET THE VEHICLE DIAGNOSED DUE TO THEIR DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,613.
Mileage: 52,613
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WOULD BE STUCK IN THE 'ACC' POSITION. THE VEHICLE WAS TAKEN TO THE DEALER (LOU BACHRODT CHEVROLET BUICK GMC 7070 CHERRYVALE N BLVD, ROCKFORD, IL 61112) WHERE IT WAS DIAGNOSED THAT FAILURE WAS DUE TO A FAILED SHIFTER MODULE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 8-4010022838 WAS OPENED. THE FAILURE MILEAGE WAS 70,860.
Mileage: 70,860
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. ON SEVERAL OCCASIONS, THE KEY SEIZED IN THE IGNITION AND WAS UNABLE TO BE REMOVED. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 822-1111), BUT THE MECHANIC WAS UNABLE TO REMOVE THE KEY. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ERROR IN COMMUNICATION BETWEEN THE IGNITION AND THE GEAR SHIFT LEVER'S POSITION. AFTER A WHILE OF MANEUVERING THE GEAR SHIFTER FROM PARK TO DRIVE AND THEN BACK TO PARK, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. ON SEVERAL OCCASIONS, THE KEY SEIZED IN THE IGNITION AND WAS UNABLE TO BE REMOVED. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 822-1111), BUT THE MECHANIC WAS UNABLE TO REMOVE THE KEY. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ERROR IN COMMUNICATION BETWEEN THE IGNITION AND THE GEAR SHIFT LEVER'S POSITION. AFTER A WHILE OF MANEUVERING THE GEAR SHIFTER FROM PARK TO DRIVE AND THEN BACK TO PARK, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND WOULD NOT TURN PAST THE ACCESSORY POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFT ASSEMBLY FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (SPITZER CHEVROLET NORTH CANTON, 7111 SUNSET STRIP AVE NW, NORTH CANTON, OH 44720) REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 46,000.
Mileage: 46,000
I CAN'T REMOVE THE KEY FROM THE SUV AFTER TURNING THE VEHICLE OFF. THIS STARTED ABOUT TWO MONTHS AGO. AT FIRST I WAS ABLE TO TURN THE SUV BACK ON AND WAS ABLE TO REMOVE THE KEY. IT HAS BEEN WORST LATELY. AS I FILL OUT THIS COMPLAINT , THE KEY IS STILL STUCK IN THE IGNITION, SO IF ANYONE WOULD LIKE TO STEAL MY CAR, THEY COULD. THE SUV JUST TURNED 56000 MILES. GM NEED TO FIX THIS, AS THIS HAS BEEN A PROBLEM NOT ONLY WITH THE CAPTIVA, BUT OTHER GM MODELS AS WELL. I HAVE HAD TO SIT IN MY CAR FOR ALMOST AN HOUR BEFORE THE KEY COULD BE REMOVED. HAD I KNOWN THAT THIS WAS A COMMON PROBLEM, I WOULD NOT HAVE PURCHASED A GM VEHICLE. THIS SHOULD BE A RECALL,
Mileage: 56,000
THE KEY GETS STUCK IN THE IGNITION AND WILL NOT TURN BACK PAST ACC. THIS REQUIRES THE OPERATOR TO TURN THE VEHICLE ON AND OFF COUNTLESS TIMES, LEAVE THE KEYS IN THE IGNITION, LEAVE THE CAR RUNNING ETC, BECAUSE THE KEY WILL NOT COME OUT. ENGAGING THE SHIFTER AND TURNING THE STEERING WHEEL DO NOT SEND A 'SIGNAL' TO LET THE KEY RELEASE.
Mileage: 83,000
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF. MORE THAN ONE INDEPENDENT MECHANIC AND LOCK TECHNICIAN INSPECTED AND DIAGNOSED THE VEHICLE, BUT WERE UNABLE TO PROVIDE A PERMANENT REMEDY TO PREVENT THE FAILURE. THE KEY REMAINED IN ACCESSORY MODE, CAUSING THE CONTACT TO HAVE TO SECURE THE VEHICLE WITH THE KEY BEING UNABLE TO TURN OVER TO REMOVE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER (CENTURY 3 CHEVROLET, 2430 LEBANON CHURCH RD, WEST MIFFLIN, PA 15122, 1-(412) 466-9210) FOR DIAGNOSTIC TESTING. IT WAS UNKNOWN IF A DEALER WAS CONTACTED AS OF YET. THE MANUFACTURER PROVIDED NO SPECIFIC TESTING AND HAD 111 TSBS REGARDING THE ELECTRICAL SYSTEM. THE APPROXIMATE FAILURE MILEAGE WAS 73,650.
Mileage: 73,650
IN JULY, 2017, THE IGNITION KEY WOULD GET STUCK EVEN WHEN THE VEHICLE WAS IN PARK. WE TOOK THE VEHICLE IN TO GET SERVICED AT AUTHORIZED SERVICE CENTER THE LOCK CYLINDER WAS REPLACED. IN LATE JANUARY 2018, THE SAME ISSUE OCCURRED AND LOCK CYLINDER WAS REPLACED AGAIN. ON 29 JAN 2018, THE SAME ISSUE OCCURRED FOR A THIRD TIME ( KEY WOULD TURN TO OFF POSITION WHEN VEHICLE WAS IN PARK OR NEUTRAL. THIS TIME THE SERVICE PROVIDER STATED THAT IT WAS THE SOLENOID IN THE TRANSMISSION SNIFTER THAT WAS THE PROBLEM. THIS IS NOW A $580.00 BILL BECAUSE EVEN THOUGH THE INITIAL PROBLEM OCCURRED LAST SUMMER WHEN THE POWERTRAIN WAS UNDER WARRANTY, IT IS NOT UNDER WARRANTY NOW AND WE HAVE TO PAY OUT OF POCKET. AFTER SOME RESEARCH THEN AND NOW, IT APPEARS THAT THIS IS BECOMING A COMMON PROBLEM WITH CAPTIVAS.
Mileage: 70,000
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS AND HAD THE DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. THE KEY FOB WAS STUCK IN THE IGNITION. WHILE DRIVING 65 MPH, THE INSTRUMENT CLUSTER FLASHED AND THE VEHICLE STALLED AND RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JACK SCHMITT CHEVROLET, 127 REGENCY PARK, OFALLON, IL 62269), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 8-3424683927. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 62,200.
Mileage: 62,200
KEY GETS STUCK IN THE IGNITION. IT'S NOT READING THAT IT'S IN PARK. FROM WHAT I'VE BEEN READING ONLINE, IT'S A COMMON PROBLEM WITH THIS MODEL. WIRING HAS A SHORT SOMEWHERE. I'VE HAD TO CHANGE MY BREAK LIGHTS 3 TIMES AND HAD TO CHANGE MY HEAD LIGHTS 7 TIMES SINCE THE 2 YEARS I'VE HAD IT. WITH AS BEING A NEWER VEHICLE, I SHOULDN'T HAVE THIS MANY PROBLEMS.
AFTER DRIVING THE VEHICLE AND STOPPING, I PUT THE GEAR SHIFTER IN PARK AND THE KEY WILL NOT GO BACK TO THE LOCK POSITION AND RELEASE FROM THE IGNITION. I WENT TO THE CHEVROLET DEALER AND THEY REPLACED THE SOLENOID AND THE GEAR SHIFTER WHICH FIXED THE PROBLEM. THE SAID THEY WERE NOT GETTING A SIGNAL FROM THE GEAR SHIFTER TO THE SOLENOID WHICH WAS KEEPING THE KEY FROM BEING RELEASED. I ALSO FOUND A GM RECALL ARTICLE FOR THE SAME PROBLEM ON OTHER VEHICLE MODELS WHICH I AM INCLUDING.
Mileage: 70,676
DRIVING HOME THURS NIGHT, 1-12-2017, I SMELLED A BURNING SCENT. FIGURED IT WAS OUTSIDE IN THE AIR COMING THRU THE VENTS. NO WARNING LIGHTS WERE ON. FRI. MORNING, 1-13-2017, DRIVING TO WORK I SMELLED THE SAME ODOR & IT GOT STRONGER THE LONGER I WAS IN THE CAR. BUT AGAIN NO WARNING LIGHTS CAME ON. I PULLED THE SUN VISOR DOWN AS I DROVE, PUSHED IT OVER AGAINST THE DRIVERS SIDE WINDOW AND EXTENDED IT TO COVER THE LENGTH OF THE GLASS AS IT IS INTENDED TO DO. WHILE TURNING LEFT OFF OF A 6 LANE ROAD ONTO A PARKWAY THE VISOR MOVED TO TOUCH THE SIDE OF MY HEAD. I REACHED UP TO PUSH IT BACK AND MY LEFT HAND FINGERS TOUCHED THE BAR THAT HOLDS THE VISOR AND IT PAINFULLY BURNED MY FINGERS AS I PUSHED IT BACK TO THE WINDOW!!! STILL NO WARNING LIGHTS. TO BE SURE IT WAS THAT HOT AND NOT WANTING TO TOUCH IT AGAIN, I HELD A PLASTIC CUT UP TO THE BAR AND SMOKE APPEARED AND IT MELTED THE RIM OF THE CUP. I WAS PETRIFIED AS I WAS IN THE MIDDLE OF TRAFFIC ON A 6 LANE PARKWAY & AFRAID A FLASH FIRE WAS ABOUT TO HAPPEN NEAR MY FACE AND HEAD . GOT TO WORK & AS I AM A NURSE IMMEDIATELY TREATED THE WOUNDS/BURNS WITH SILVADENE AND A DRESSING. ASKED ONE OF MY SURGEONS WHAT TO DO AND HE SAID TAKE THE CAR IMMEDIATELY TO A CHEV DEALER AS IT MAY CATCH FIRE!!!!!!!!!!! TOOK IT IN, THEY SAW MY HAND BANDAGED UP , CHECKED THE CAR IN AND INSPECTED IT AND FOUND A SHORT IN THE WIRE FROM THE MAP LIGHTS TO THE VISOR!! THEY REPLACED THE WIRING AND THE VISOR. WE LOOKED FOR ALL RECALLS AND FOUND NOTHING ON THIS PROBLEM. I ASKED IF THEY HAD SEEN THIS BEFORE AND THEY SAID NO, SO I THOUGHT IT BEST TO CONTACT YOUR AGENCY IN CASE IT HAPPENS TO SOMEONE WITH KIDS, OR DISABLED PEOPLE ETC IN THE CAR THAT HAD TO BE HELPED TO GET OUT QUICKLY!! LUCKILY IT WAS JUST ME IN THE CAR. I GOT THE CAR BACK YESTERDAY, WED. 1-18-2017 AND ALL APPEARS TO BE WELL. PLEASE ALERT THE CORRECT PEOPLE TO THIS HAZARD.
Mileage: 36,000
JUST STARTED A COUPLE OF DAYS AGO. I HAVE A HARD TIME GETTING THE KEY OUT OF THE IGNITION. I HAVE TO MESS WITH IT FOR AWHILE AND THEN IT WILL COME OUT. I AM STATIONARY AND IT PARK AND IT WILL STILL NOT DISENGAGE.
Mileage: 35,000
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN TO SHUT OFF THE VEHICLE. THE KEY WOULD NOT DISENGAGE FROM THE IGNITION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
1. WHEN IN CRUISE CONTROL AND HAVING THE RADIO ON AND THEN USING THE TURN SIGNAL, VEHICLE DECELERATES, (ON HIGHWAY( 2. TIRE PRESSURE SENSOR WAS SENSING THE WRONG TIRE AS HAVING LOW TIRE PRESSURE. (IN MOTION, CITY STREET) 3. VEHICLE CLOCK RESETS TO 12:00. (STATIONARY) 4. VEHICLE WILL NOT START...WAIT ABOUT 1/2 AN HOUR AND MAYBE IT WILL START. (STATIONARY) I WOULD CONSIDER THIS VERY MUCH A SAFETY CONCERN. AFTER PASSING A VEHICLE, MY VEHICLE DECELERATES, WHICH IS ALARMING.
Mileage: 38,000
WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG, THEN WHEN I GRASPED THE ROD THAT THE VISOR SLIDES ON MY FINGERS WERE BURNED AND BLISTERED.BECAUSE IT WAS SO HOT. THE CABIN LIGHTS FLICKER AND THE HEADLIGHTS DO AS WELL. THE CEILING AREA BY THE VISOR BECOMES VERY HOT TO THE TOUCH. WHEN THE CAR IS OFF, IT BEGINS TO COOL. I THINK THIS HAS BEEN COMING ON FOR A WHILE BECAUSE OF THE FLICKERING, BUT I HAD NO IDEA THAT IT MIGHT ALL BE RELATED. BY THE WAY, I HAD MY CAR LESS THAN 9 MONTHS WHEN THE BATTERY DIED. ODD FOR A 2014 VEHICLE.
Mileage: 18,800
ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATING. BUT AFTER AWHILE I NOTIED THE TEMP WAS NOT GOING DOWN SO I SWITCHED TI THE AC, AND IMMEDIATELY THE TEMP. BEGAN TO GO DOWN BACK TO NORMAL, WHICH IS 181 ON AVERAGE. I'M NOT SURE WHAT THIS MEANS, AS I DID HAVE COOLANT IN THE OVERFLOW TANK. I TOOK THE VEHICLE IN FOR AN OIL CHANGE AND MENTIONED THIS ISSUE TO THE SERVICE PERSON AND THEY STATED SOMETHING ABOUT THE AC COMPRESSOR, WHICH I DID NOT UNDERSTAND. SO I'VE BEEN RUNNING MY AC WHENEVER THE TEMP GAUGE GOES UP. TO THIS DAY I STILL DON'T KNOW WHY THIS IS HAPPENING.
Mileage: 25,000
ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. *TR
Mileage: 25,967