2012 CHEVROLET CRUZE Engine Problems
264 complaints about Engine
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Engine Complaints (264)
My son just purchased this car and nearly hit 100,000 miles. It started leaking oil in the engine area the valve cover gasket. It's drips all over the car causing it to smoke and smell.
Repetitive coolant leak repaired 5+ times over 9 years; incurred costs over $X,XXX. Coolant (toxic) leak causes burn off in the engine compartment and the vapors from this are transferred into the cabin, posing a risk to driver and passenger health.
I went to take 5 for an oil change , the tech broke my oil cap filter , coolant hose & damage my engine oil cooler . Towed it to progressive Chevrolet . Fleet response is the insurance company for take 5 & they are not taking care of my rental extension while determining if they are at fault with progressive already stated that they were at fault and now they dragging their feet ! Leaving me without a car and I’m in school and so is my son .
Coolant leaking , engine knock sound , turbo issue
To whom it may concern at NHTSA, We are writing to file a formal complaint regarding Chevrolet's refusal to address a serious safety recall on our vehicle related to an engine oil leak, which poses a fire hazard and endangers occupants. The malfunctioning component appears to be the engine shield (belly pan), which collects spilled oil and allows it to accumulate near hot engine or exhaust surfaces. This defect is documented in NHTSA Campaign ID: 12V288000. Our vehicle, which is experiencing the same issue, is available for inspection upon request. Our vehicle has exhibited persistent and severe oil leakage, creating a strong burning odor after driving for a short period. This malfunction presents a significant safety risk, as oil accumulating on or near the engine shield may ignite. This defect endangers not only the vehicle’s occupants but also the safety of others on the road. When we visited Lee Johnson Chevrolet (11845 NE 85th St, Kirkland, WA · (425) 827-0521) on October 26, 2023, we requested that the dealership inspect and repair the defect as outlined in the recall. The dealership acknowledged the issue but declined to proceed with inspection or repair, citing that the recall status was marked "complete." They offered to inspect the issue for a fee of $250, which we believe to be unreasonable given the known manufacturing defect and the related safety recall. We are requesting NHTSA's assistance to have Chevrolet fulfill its obligations under this recall. Citing a "completed" status of the recall as a reason to deny service is an unacceptable means for Chevrolet to avoid addressing a critical safety hazard. The engine shield defect, which continues to pose a fire risk, is an original manufacturing flaw for which Chevrolet should be held accountable. Thank you for your attention to this matter and for any assistance you may provide to resolve this critical safety issue. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 Chevrolet Cruze. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed. However, the vehicle was not yet diagnosed or repaired. The vehicle was taken to an auto repair shop where it was diagnosed that the vehicle was leaking oil, along with several other undisclosed failures. The vehicle was not repaired. The contact attempted to contact the manufacturer; however, the manufacturer had not yet responded. The failure mileage was approximately 100,000.
Mileage: 100,000
The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving 30 MPH, the vehicle lost motive power and failed to respond while depressing the accelerator pedal. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2012 Chevrolet Cruze. The contact stated that on several occasions while the vehicle was parked, there was smoke coming from the engine compartment. The vehicle was taken to an independent mechanic twice where it was diagnosed that unknown parts needed to be replaced. The vehicle was repaired but the failure reoccurred after approximately a week. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.
Mileage: 200,000
My car keeps telling me my trunk is open then it dings constantly going back and forth from tire monitor system to the trunk open. Then Everytime I turn the car off I have to wiggle the battery cable to get my car to start and my power steering keeps going out. I'm aware there are recalls.for my car but beings my check engine light is on they r refusing to fix my car. I don't understand. I thought recalls were mandatory and had to be fixed. This car barely has 85,000 miles on it. I shouldn't be having all these issues. It's all electrical it seems like. I need help.
The engine on our 2012 Chevy Cruze experienced a blown head gasket and possibly warped heads, leading to the engine overheating and making the vehicle inoperable. It is available for inspection if needed. The car was towed to a local mechanic, was pressure tested and then confirmed the diagnosis. It has not yet been inspected by anyone else. There were no warning signs prior to this happening. There were recalls for 2013 and 2014 Chevy Cruze head gaskets but not model year 2012.
Check engine light, traction control light, tire pressure light came on. Message on dash reported reduced engine power, service stabilitrak, and car slowed to 16 no more than 20mph and would not go any higher.
Everything that has to do with the air in cabin and air intake for engine fails. Have issues all the time with it , told I need to fix one part then that fails again. Can’t use the AC in this car more than half the time if not an issue arises. Now I can’t get my inspection because again the same codes: P0097, P0171,P11c3, P 2199 At first I had only an issue with the MAF new one was placed and now all these errors popped up. The electrical also gave me issues before the lights are not as bright anymore in the car not the headlights. Too afraid to change them because I need the vehicle for my medical appointments and to pick up kids from school
The car's theft deterrent is not able to be turned off and is causing the car to stop working. I was driving my car on the highway and all of a sudden it completely shut off. I had it towed home. I replaced the battery and it worked for a short period of time but then shut off again. My mechanic states that the theft deterrent is getting triggered. We replaced the battery, fob battery, and checked everything it could possibly be with no luck. The car is too dangerous to drive and has caused missed work and loss of income.
Engine valve cover explode
I purchased this vehicle almost three weeks ago…I’m assuming it’s out of warranty…J am spending out of pocket expenses to have this car repaired….It has a faulty leakage in transmission that mechanics seem to can’t fix….I need my car for transportation….ATP I’m assuming the car is a lemon
- There is a severe oil leak that. - 1. The vehicle broke down when driving, which put the family and other drivers at risk. 2. The burning of the oil and the vapor coming from the burning was not safe to breathe. - Yes, the problem has been confirmed and attempted to be fixed by a dealership upon purchase through Southern Utah Car and Trailer Sales. - No the vehicle has not been inspected by the manufacturer/police/ or other. - Yes, low oil pressure and a check engine light. They first appeared in February of 2023 and have remained present, only getting worse over time.
The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at 35 MPH, the vehicle overheated and lost radiator fluid. The engine overheated warning light was illuminated. The vehicle was diagnosed by an independent mechanic and confirmed that the main seal over the engine, water pump, and timing belt had caused the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not on recall. The failure mileage was approximately 139,000.
Mileage: 139,000
The contact owns a 2012 Chevrolet Cruze. The contact stated that while his daughter was driving at unknown speeds, the vehicle lost motive power after 45 minutes. The RPM increased, and the vehicle failed to accelerate. The driver was able to pull over. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The contact stated that after driving for 45 minutes, the vehicle lost power and went into LIMP Mode. The transmission had seized in fifth gear. The vehicle was taken to the local dealer, where it was diagnosed that the speed control sensor had failed. The contact was informed that the speed valve and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.
Mileage: 90,000
Motor is leaking coolant around the water pump. Although it is leaking the water pump is not bad, but because it is leaking it cause the car to lose coolant and goes in the state of overheating.
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving approximately 30 MPH, there was a burning odor coming through the vents. The contact stated that smoke was coming from the engine compartment. Additionally, when the vehicle was parked, there was condensation underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the intake manifold, valve cover, exhaust manifold gasket, oil filter housing, and coolant reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Started the purchase June 2022 when dealer said everything is good, Carfax no accidents, good car, nothing wrong. Dealers had me drive MI to CT to get the car, had 5-y.o. kid w/me. Brought car to mechanic when finally delivered July 6, ebrake almost gone; dealers had me drive w/my kiddo CT to MI with no ebrake on 6 speed turbo manual, wonderful. In writing said they would fix & some extras for all the issues they caused such as selling a vehicle w/o having title. Made it home in one peice. Next few weeks, car started shaking and stalling out losing complete power while driving, stopping at lights/signs, it hasn't stopped. Different smells of fluids coming inside ever since. Clouds of smoke coming from exhaust. Fuel seems to slip like sputtering/jolting, more smells coming in car. Check engine light on, went to Advanced Auto, showed me code has to do w/fuel/fuel tank & it showed dealer cleared out check engine without repairing. More research, they fraudulently passed the car for inspections/emissions & said it was good & passed, never received copies. They passed brakes when in writing they were to repair at no cost due to deceptive practices. No, nothing has been fixed; no, they never transferred title/registered vehicle. Now May 2023. Drove it now/then keep it going; MI awful winters. This winter heater went out for 3 days, no blower, no noise, magically started working. Roughly a dozen times when I shut it off, theres noises from front by grille like a ticking, no clue. I've drivien car 5,000 mostly from trip to get it. Dealers never provided the 3 special 10 yr warranties that car had. I found out, they were all expired, nothing I could do. They didn't disclose issues & 3 wks after purchase, accident on Carfax. So much fraud, it is sickening. One of the dealers violated their FTC Orders. Lies & lies, also @3 times stabilization/traction both need repairs then disappears 2 days. Loses power, definitely does not feel turbolike. Issues 7.6.22 & continue
Value covers leaking oil and I replace it 6 times and it keep leaking
2012 Chevy Cruz turbo failed. Car is available For inspection upon request. The dealer that I had purchased a vehicle from in 2022 was informed that my check engine light had turned on and I checked this at AutoZone that there was still an oil leak as well as an additional issue after they had finished repairing a coolant leak that caused my vehicle to overheat all before my 30 day warranty ended. He informed me he would get it repaired for me. However, he never returned my calls or texts, since I had let him know on the final 30th day since I had purchased the vehicle. The vehicle has been inspected by a mechanic that has confirmed. The turbo is in fact bad and needs to be replaced. My car broke down while turning right on a busy intersection.
I am wondering when GM is gonna admit fault on these Chevy Cruzes? My mechanic father owns one. He's had to replace Valve cover gasket on his 3x. Mine at least 4-5x now. One bad oil change at a dealership almost cost me my engine at Sunfair Chevrolet. They left 2 rings on the oil fuel filter causing it to leak all over my engine compartment which left me roadside the next day after driving it 2 hours the night before back in Aug 2016. So they gave us 10K miles over this incident in case my engine blew. It ran a bit hotter than it did before this incident. I also noticed a burning smell. Enclosed in the scanned documents you will find a letter from Chevrolet discussing a "engine light" coming on and engine coolant leak from the water pump reservoir leading to a drip of coolant onto the engine or onto the ground. Overtime, the loss of coolant will reduce cooling performance and eventually could lead to engine overheating. Well, that isn't the only issue. Look at my scanned documents to see how many times the valve cover has been the issue. Always the engine light coming on and pull codes. A mechanic friend, replaced the valve cover gasket for me before it became a recall to save me$. Engine light came on again in 1 year. The PCV valve was built into the valve cove creating a chronic problem. Leads to a loss of turbo power. The last time manifold had to be repaired, they lifted the valve cover to get to it; leaked oil one day after my husband just replaced it. We assumed that was the issue (again), so instead of taking it in, he replaced the seal before taking it in. Someone please help us. Last fix was Aug. 2023, one day after it was in the shop. over $1200 in repairs I called GM, they told me to take it into the dealership. They focused on an oil leak from oil feed line. 4 days in still wasn't repaired. 1-20-14 I think was first incident of a valve cover issue. This is only 2 years after the car was "NEW". 137K miles on it now. Faithful with oil changes.
Please attache the scans attached to this email to incident/complaint # 11512592. I needed more room to upload my history with this car and the issues with it.
Please print off the scanned documents and add them to the complaint form # 11512592. I needed more room to upload 4 more jpeg files to show the history of the problem with the valve cover and PCV valve attached to it. Thank you.
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving 35 MPH, he smelled a burning odor and saw smoke coming from underneath the hood of the vehicle. The contact then drove the vehicle to a local dealer where it was diagnosed that the front valve cover gasket and oil pan were leaking. The front valve cover gasket and seals were replaced; however, the failure reoccurred. Additionally, the contact stated that while driving at an undisclosed speed, the message "Low Power" was displayed, and the vehicle lost motive power. The contact veered to the side of the road. The vehicle was taken back to the dealer where the front valve cover gasket and seals were replaced. Additionally, the dealer diagnosed that the thermostat had overheated and had melted the coolant hoses. The thermostat and coolant hoses were replaced; however, the failure persisted. The vehicle was towed back to the dealer where the front valve cover gasket and seals, the thermostat, five coolant hoses and coolant reservoir were replaced; however, the oil leak persisted. The vehicle was taken to a second dealer, Curry Center Auto Center, Inc. Chevrolet (2906 E Buick Cadillac Blvd, Bloomington, IN 47401) where the coolant sealant hoses, the front crank seal, the oil cooler, and other unknown repairs were completed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle model had been discontinued. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 95,000.
Mileage: 95,000
The cars turbo system fails. This causes a loss of power when accelerating. Pulling out into traffic or merging onto the freeway are all unsafe now as the car suddenly doesn't accelerate. This can cause crashes. I have pulled out and assumed I was at a very safe distance only to have the car not pick up as it usually does. I feel very unsafe.
The car began to shake uncontrollably on the freeway at 55/MPH . The car then marked "Engine Power is Reduced", causing the car to no longer accelerate more than 5-7/MPH. This is a very dangerous situation because it can cause a terrible accident on the road since it's a random inconvenience. I have heard that many of these types of cars "Chevy Cruze" seem to experience the same type of problem. With that being said it's safe to say that as an owner this situation is far out of my control and it's definitely a collective problem with the type of car and make that it is. I ask for this to be immediately looked into.
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving 40-45 MPH, the check engine warning light illuminated and the vehicle stalled. The contact veered to the side of the road. The contact was able to restart the vehicle; however, the vehicle started overheating while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the knock control system, the knock sensor, the camshaft, the positive crankcase ventilation system, and the engine intake manifold gasket had failed. The contact received an unknown recall notification from the manufacturer associated with the failure at the beginning of the pandemic. The contact contacted several unknown dealers to schedule an appointment however, the dealers informed the contact that there was no availability to complete the recall repair on the vehicle. The manufacturer was later notified of the failure and assisted the contact in scheduling an appointment with the dealer for repair. The vehicle was towed to the local dealer who informed the contact that the vehicle could not be repaired under the unknown recall as the recall had expired. The vehicle was not repaired. The vehicle was towed back to the contact's residence. The failure mileage was approximately 100,000.
Mileage: 100,000
The temperature gauge never shows the hand even get to half on the hot cold fail however the car could have no coolant and be 400 degrees the sail will Or reflect so. This has caused many probable s bc I can’t tell when it over hears it’s mezwwzs the comupeter
The vehicle will start to smoke, filling the cab with smoke with a strong smell of antifreeze causing occupants to become sick to the stomach and dizzy. This will occur unrelated to speed and operating temperature, and has happened multiple times.
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving 30 MPH, the check engine warning light illuminated, and the temperature gauge was fluctuating on the instrument panel. The contact pulled over to the side of the road and turned off the vehicle for several minutes while waiting for the vehicle engine to cool down before restarting the vehicle and continuing to drive to his residence. The next day the contact took the vehicle to be diagnosed by an independent mechanic. The contact was informed that the head gasket needed to be replaced. Additionally, the mechanic performed temporary repairs on the thermostat housing and replaced the manifold and oil gasket however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Mileage: 100,000
I had no heat for a long time, as well as the engine light constantly being on and never knowing why. There was a lag to accelerate. Also it would suddenly overheat and say turn off ac due to overheating, as well as suddenly fluctuate to cold and back to normal. I change the throttle body inlet heater hose to see if that would get it working. It did for a day. Then all over a sudden the same issues started happening. From what I can tell it is an extremely common issue that has not been address yet or had a recall yet....the thermostat. That is the only thing it could be at this point. I am going to try and bleed out the coolant for air again. But other than that it is the thermostat, it is the only thing that covers every symptom and it is an extremely, well documented problem with these types of cars.
I have filed a complaint 2 other times on my car from the power train to the electrical and now my radiator. Because of the date of my car, which is one week off, my car doesn't fall under all the recalls that have been made. Everything wrong with my car is a recall including the head gasket! I have paid to fix my car out of pocket every time and now the repair isn't worth fixing because i never know whats going to happen next! Just like every other government agency NHTSA is controlled by the big corporations while the little guy gets screwed over! Times are hard as is now throw in this plandemic and car problems life becomes unmanageable at times.
I've had this car for less than 2 months I've already spent $3,500 I've had to replace the thermostat the resvoir tank most oxygen sensors lower stream and upper stream now has a blown head gasket and a possible fuel pump
The o2 sensor blew out of the catalytic converter and the sensor can't be replaced. The threads were basically gone! Took it to a professional and he said he wouldn't even put on a new one(aftermarket) because the Cruze and Sonic's are notorious for having this issue and it would do it again. He said they need to recall these immediately! I only have around 65,000 miles on this vehicle.
CHECK ENGINE LIGHT CAME ON AND CAR WAS LEAKED OIL ONTO THE DRIVEWAY, WHEN CAR WAS PARKED. THE NEXT DAY, CAR WAS TAKEN IN TO BE SERVICED."UPON VEHICLE INSPECTION, TECHNICIAN(TECH) FOUND, OIL FILTER ADAPTER LEAKING OIL." "NEED GASKET TO BLOCK. "RESEALED OIL COOLER AND OIL FILTER ADAPTER SEALS." "TECH ALSO FOUND VALVE COVER LEAKING. REPLACE COVER LEAKING OIL. REPLACED VALVE COVER. TECH FOUND TRANS OIL COOLER LINES BOTH LEAKING LINES- REPLACED. CUSTOMER STATES CHECK ENGINE LIGHT IS ON. REPLACED PURGE VALVE. TECH FOUND BATTERY NEGATIVE CABLE HIGH RESISTANCE. REPLACED NEGATIVE BATTERY CABLE. AFTER 8 DAYS WITHOUT HER CAR AND AFTER PAYING FOR THE AFOREMENTIONED SERVICES, WHEN THE CAR WAS PARKED IN THE DRIVEWAY, IT CONTINUED TO LEAK OIL! TECH INFORMED HER THAT IT WAS A NEW PROBLEM AND THAT SHE WOULD HAVE TO PAY AN EXTRA $700! THE FACT THE TECH HAD THE AUDACITY TO THINK IT WAS OK TO SAY THAT TO HER OR ANYONE ELSE, IS APPALLING, TO SAY THE LEAST. I'M SURE SOMEONE HAS HAD A SIMILAR PROBLEM WITH THIS MAKE ND MODEL.
Mileage: 144,604
ON MY WAY TO WORK FEBRUARY 22 I HAD NOTICE A STRONG BURNING SMELL AND JUST ASSUMED IT WAS FROM SOMETHING OUTSIDE. SO I JUST IGNORED IT AND CONTINUED MY DRIVE. ONCE I GOT TO WORK I NOTICED THAT THERE WAS SOME LIGHT SMOKE COMING FROM UNDER MY HOOD SO I LIFTED IT AND CHECKED TO SEE IF ANYTHING LOOKED STRANGE BUT I DIDN'T NOTICE ANYTHING. SO I CONTINUE TO DRIVE FOR A FEW MORE DAYS BECOMING ACCUSTOMED TO THE SMELL AND SMOKE. MIND YOU I CHECK ALL MY FLUIDS ONCE A WEEK BECAUSE I DO ALOT OF LONG DISTANCE DRIVING. AFTER ABOUT 6-8 DAYS OF DRIVING TO MY NEW JOB THE SMOKE STARTED GETTING THICKER AND MORE WHITE AND I STARTED TO NOTICE THAT MY OIL LEVEL WAS DROPPING. SO I BOUGHT SOME TO KEEP IN MY CAR SO I DIDN'T RUN IT DRY. BUT I HAD TO KEEP DRIVING IT TO WORK BECAUSE I NEEDED TO HAVE A PAYCHECK COMING IN. I HAD BEEN OFF WORK FOR ABOUT 3 MONTHS DUE TO THE PANDEMIC AND COULDN'T AFFORD TO BRING IT TO A MECHANIC UNTIL MY FIRST PAY DAY. WELL NEEDLESS TO SAY AS I PULLED UP TO MY HOUSE ON THE 8TH (TWO DAYS BEFORE MY VISIT TO THE MECHANIC) I NOTICED THE SMOKE WAS MUCX MORE INTENSE THEN IT WAS BEFORE SO I LIFTED THE HOOD AND SAW FLAMES. SO I CLOSED THE HOOD AND GRABBED SOME BAKING SODA FROM MY HOUSE AND POURED IT OVER THE FLAMES. MY NEIGHBOR SAW WHAT HAD HAPPENED AND CAME OVER TO SEE WHAT WAS HAPPENING AND NOTICED WHERE THE OIL WAS COMING FROM AND SAID HE COULD PATCH IT TEMPORARILY SO I CAN MAKE IT TO THE MECHANIC. BUT I AM NOT WILLING TO TAKE THE RISK. ALSO ABOUT A MONTH AGO I NOTICED THAT THERE WAS A NOISE COMING FROM MY FRONT WHEELS AS I WAS DRIVING AND THE VEHICLE STARTED PULLING TO THE DRIVER'S SIDE.
Mileage: 158,000
LOSE OF COOLANT. ENGINE HOT. NOT IN MOTION
Mileage: 102,000
IT KEEP SAYING A/C OFF DUE TO HIGH ENGINE TEMP BUT IT STAY IN COLD N I GOT COOLANT SENSOR RADIATOR SENSOR ALL FIXED N IT KEEP SAYIN THE SAME STUFF IT'S GIVING ME A HEAD ACHE WEN I GO FOR LONG DRIVES TO MALL OR STORE IT POPS ON
Mileage: 161
MULTIPLE OILS LEAKS (MAINLY FROM THE TURBO AREA) CAUSING SMOKING AND BURNING SMELL. THE LATEST RESULTED IN OIL LEAKING ON THE MANIFOLD, WHICH COULD HAVE RESULTED IN A FIRE.
Mileage: 112,800
MY CAR HAS BEEN FITTING THE DESCRIPTION OF A SPECIFIC RECALL ON THE SAME YEAR AND MODEL. (I.E.: RECALL #12V288000 - DATE: 6/22/2012 - COMPONENT ENGINE AND ENGINE COOLING) I PURCHASED MY CAR THROUGH CARMAX LESS THAN A YEAR AGO AND HAVE HAD MULTIPLE ISSUES INCLUDING, AIRBAG SENOR PROBLEMS, RMP ISSUES, ALTERNATOR REPLACEMENT, ETC. I'VE DEALT WITH AN OIL LEAK FROM THE VALVE COVER MOST RECENTLY. I TOOK IT IN FOR AN OIL CHANGE AND FOUND OUT THERE WAS A LEAK WHICH WAS SO BAD IT SATURATED EVERYTHING IN THE ENGINE AREA COLLECTING NEAR THE ENGINE AND EXHAUST SYSTEM. THIS LEAD TO AN AWFUL BURNING SMELL. THE VALVE COVER WAS REPLACED AND NOW TWO WEEKS LATER THERE IS STILL AN AWFUL BURNING SMELL COMING FROM BOTH INSIDE AND OUTSIDE THE CAR. THE VALVE COVER DOESN'T SEEM TO BE LEAKING OIL, AND I DON'T SEE ANY WEIRD OBJECTS OR DEBRIS IN THE ENGINE AREA. THE RECALL PREVIOUSLY MENTIONED FITS MY CURRENT PROBLEM TO A T - BUT ACCORDING TO MY VIN THERE HAVE BEEN 0 RECALLS. THE CAR IS NOT DEPENDABLE AT THIS POINT DUE TO RISK OF FUME INHALATION AND POTENTIAL FIRE. IT HAS BEEN IN THE SHOP MULTIPLE TIMES SINCE I BOUGHT IT AND I HAVE BARELY PUT 6,000 MILES ON IT SINCE PURCHASE.
Mileage: 96,000
I PURCHASED THIS VEHICLE AT ANAHEIM AUTO HUB LAST JUNE 6, 2020 FOR MY DAUGHTER. COUPLE MONTHS LATER IT STARTED LEAKING AND SMELLS LIKE BURNING OIL. AND THE STABILI TRACK SENSOR AND THE TRACTION CONTROL SENSORS CAME ON. AND, AS WELL AS THE KEY GOT STUCK INSIDE THE IGNITION COUPLE OF TIMES. SO I TOOK IT THE MECHANIC TO GET THE LEAKS FIX. THE MECHANIC FOUND THAT THE VALVE COVER GASKET LEAK AND VALVE TIMING SOLENOID. SO THE MECHANIC REPLACED THE VALVE GASKET COVER AND THE VALVE TIMING SOLENOID LEAK, AND RIGHT AFTER THAT BEING SAID, ONE WEEK LATER WE FOUND LEAKING SO, I TOOK IT BACK TO MECHANIC AGAIN, NOW THEY FOUND 3 DIFFERENT LEAK, FROM THE OIL COOLER LEAK, ENGINE OIL PAN GASKET AND LEAKING ON ENGINE TIMING COVER GASKET. AND I FOUND 7 RECALLS ON THIS VEHICLE THAT HAS NEVER FIX. AND I AM THE NEW OWNER AND I JUST FINING THIS OUT. HERE ARE THE RECALLS THAT HAVE NOT BEEN RESOLVE ON 2012 CHEVROLET CRUZE ECO: RECALL SUBJECT: AIR BAGS/ CAMPAIGN# 13V23000 RECALL SUBJECT: AIR BAGS / CAMPAIGN# 12V522000 RECALL SUBJECT: ENGINE & ENGINE COOLING / CAMPAIGN# 12V288000 RECALL SUBJECT: FUEL SYSTEM, GASOLINE STORAGE TANK, ASSEMBLY MOUNTING / CAMPAIGN# 12V289000 RECALL SUBJECT: SERVICE BRAKES, HYDRAULIC, POWER ASSIST / CAMPAIGN# 13V360000 RECALL SUBJECT: POWER TRAIN, AUTOMATIC TRANSMISSION CONTROL MODULE (TCM,PCM)
Mileage: 94,500
REPLACED PCV VALVE ASSEMBLY TWICE AND STILL LEAKS OIL FROM COVER AND CAP. RUNS ROUGH ESPECIALLY WHEN IDLING, BAD GAS MILEAGE.
Mileage: 80,000
SHORTLY AFTER PURCHASING CAR, THE CAR STARTED AND LIGHTS STARTED FLASHING BY ITSELF MORE THAN 10 MINUTES AFTER EXITING THE CAR. THEN HEAT STOPPED WORKING IN 0 DEGREE WEATHER. WHILE DRIVING NOTIFICATION SAID "AC OFF DUE TO HIGHT ENGINE TEMP". WHILE DRIVING CAR SHUT DOWN AND WOULDN'T START SAYING "SERVICE STABILI TRACK" TOOK TO MECHANIC AND THEY SAID I NEED A NEW WATER PUMP AND HEAD GASKET. MIND YOU HEAT STOPPED WORKING AS WELL AGAIN. THEY CONFIRMED THERE WAS NO ANTIFREEZE BECAUSE ITS LEAKING. NOW THANK GOODNESS I WAS JUST GETTING HOME, COULD BARELY GET INTO THE DRIVEWAY BECAUSE NOW I'M GETTING A NOTIFICATION "SERVICE POWER STEERING". FROM EVERYTHING I'VE READ THERE HAVE BEEN RECALLS DUE TO ALL OF THESE ISSUES BUT MY VIN ISN'T LISTED. I STILL OWE ALMOST 5000.00 ON THIS CRAPPY CAR AND I'M COMPLETELY OVER IT... WORST CAR EVER
OIL IS RUNNING FROM A CAST NUT THAT HOLDS AN ALTERNATOR BRACKET TO THE ENGINE BLOCK AND WITH THE CAR GOING DOWN THE ROAD AT HIGHWAY SPEEDS THERE' A STRONG POSSIBILITY THAT OIL COMING FROM THIS CAST NUT THAT CANT HOLD THE BRACKET STABLE IS LETTING THE PRESSURE OF THE OIL TO RUN OUT AND POSSIBLY COME IN CONTACT WITH THE INTERNAL WORKINGS OF THE ALTERNATOR AND SHORT IT OUT WITH THE POSSIBILITY OF A FIRE STARTING AND CAUSING OTHER PROBLEMS UNDER THE HOOD PLUS THE CHANCE OF DESTROYING THE ENGINE IF THE LEAK OF THE OIL PRESSURE PUSHES THAT END OF THE BRACKET OUT OF THE ENGINE BLOCK AND THE OIL WILL COME OUT LIKE WATER COMING OUT OF A WATER HOSE. WHAT IS HAPPENING NOW EVERY TIME I DRIVE THE CAR AND STOP IT LEAVES OIL ALL OVER DIFFERENT PARTS OF THE ENGINE COMPARTMENT AND THE OIL LEAVES A BIG PUDDLE ON MY GARAGE FLOOR AND I END UP HAVING TO CRAWL UNDER THE CAR TO CLEAN EXCESS OIL OFF THE ENGINE AND THE GARAGE FLOOR ON A REGULAR BASIS. YOU TUBE IS SHOWING THAT SEVERAL DIFFERENT PEOPLE HAVE THIS PROBLEM THE BRACKET IS PUSHING OUT DUE THE FACT THAT THE CAST NUT IS BREAKING DOWN DUE TO THE HEAT AND IN TURN OIL STARTS RUNNING ALL OVER THE TOP SIDE OF THE MOTOR AND INTO DIFFERENT AREAS OF THE ENGINE COMPARTMENT. IT MIGHT REALLY GIVE YOU A BETTER IDEAL OF THIS PROBLEM IF YOU LOOK ON YOU TUBE CONCERNING OIL LEAK PROBLEMS WITH THE CHEVROLET CRUZE 1.4L ENGINE STARTING IN 2012 AND IT STARTED ON APPROX. 10-15-2020 AND CONTINUES TO HAPPEN ACCORDING TO HOW FAR I DRIVE AND HOW LONG THE ENGINE IS AT OPERATING TEMPERATURE. IF I CAN HELP YOU TO HELP ME AND A LOT OF OTHER PEOPLE THAT ARE HAVING THIS PROBLEM . THANKS FOR YOUR TIME AND I HOPE THIS CAN BE TAKEN CARE FOR THE SAFETY ASPECT! THANKS AGAIN I REALLY APPRECIATE YOUR HELP.
Mileage: 29,500
I HAVE HAD TO CHANGE MULTIPLE PARTS RELATING TO THE COOLING SYSTEM OF THIS VEHICLE. THE PLASTIC PARTS HAVE EACH MELTED AND REQUIRED REPLACEMENT. UPON RESEARCH, MANY OTHERS HAVE HAD SIMILAR ISSUES. MY VEHICLE CONTINUES TO OVER HEAT, AND PARTS CONTINUE TO NEED REPLACEMENT.
Mileage: 95,000
CHECK ENGINE LIGHT CAME ON THROWING 4 CODES. TOOK IT TO THE DEALERSHIP CAN'T DETERMINE THE PROBLEM WITH VEHICLE. DEALERSHIP DID CONTACT US TO INFORM US THE WATER PUMP IS LEAKING BAD. CHARGE TO FIX 835.00. I HAVE SEEN SEVERAL RECALLS REGARDING WATERPUMPS HOWEVER MY VIN DOES NOT SHOW A RECALL.
PROBLEMS WITH CRACKED ANTIFREEZE AND WATER LEAKS.
Mileage: 131,000
BEEN HAVING A PROBLEM WITH THE TURBO FOR SOME TIME. HAD IT FIXED ONCE AND NOW ITS GOING BAD AGAIN. WHEN YOU GO INTO PASSING GEAR IT BOGS DOWN. NOT GOOD IN HEAVY TRAFFIC. I LOVE MY CAR.AND IT HASNT GIVEN ME ANY PROBLEMS BUT THAT.
Mileage: 80,000
MY ENGINE IS LEAKING OIL AND MY TRANSMISSION IS SLIPPING. AFTER I FILLED UP THE GAS TANK ONE DAY THE CAR JERKED AND THE ENGINE LIGHT NEVER WENT OFF. I'M NOT SURE WHY THERE ISN'T A RECALL ON IT WHEN APPARENTLY THESE CARS ARE NOTORIOUS FOR THESE ISSUES. JACK MAXTON TOLD ME SOME GEAR BROKE INSIDE MY TRANSMISSION. *TR
Mileage: 120,000
LET ME LIST ALL THAT IS WRONG WITH MY CAR: STABILLITRACK TRACTION CONTROL PURGE VALVE TIRE SENSOR TRANSMISSION LIGHTS FLICKER WHEN I COME TO A STOP AND USE MY TURN SIGNAL INTAKE MANIFOLD BRAKE BOOSTER CAR STALLS AND SOMETIMES DOESN'T EVEN WANT TO START. ALL OF THESE THINGS ARE PART OF THE RECALL FOR MY 2012 CHEVY CRUZE BUT FOR SOME REASON IT SAYS MY VIN # ISN'T PART OF THE RECALL. HOW IS THAT?? *TR
THIS CAR HAS GIVE ME WAY MORE TROUBLE THAN IT IS WORTH. IT KEPT OVERHEATING EVEN WITH ANTIFREEZE IN IT. THE AC WOULD BLOW HOT AND THE CAR JERKS TERRIBLY BAD! ENGINE LIGHT STAYS ON. I WAS TOLD IT WAS THE BATTERY GOT THAT FIXED. STILL OVERHEATED. THEN TOLD THERE WAS A CRACK IN THE RESERVOIR AND GOT THAT FIXED. IT BLEW HOT A WEEK LATER AND HAD SMOKE COMING OUT COULDN'T EVEN GO ACROSS MEMPHIS BRIDGE. MECHANIC SAYS IT'S THE HEAD GASKET WHICH IS LIKE A 2K LABOR TAG! *TR
MY CAR OVERHEATS EVERY TIME THE SEASONS CHANGE. ONE DAY IT WILL BE RUNNING FINE WITH NORMAL TEMPERATURE READINGS, I KEEP A CLOSE EYE ON THE TEMPERATURE DUE TO IT'S TENDENCY TO OVERHEAT, AND THEN THE NEXT MOMENT IT IS SMOKING AND IDLING MY ENGINE SECONDARY TO "HIGH ENGINE TEMPERATURE"
Mileage: 74,000
MY DAUGHTER PURCHASED THIS VEHICLE AT ALAN WEBB CHEVROLET LESS THAN 2 MONTHS AGO THE VEHICLE WAS USED AND HAD 129,000 MILES ON IT. LESS THAN 2 WEEKS AFTER SHE GOT IT, THE VEHICLE OVERHEATED WHILE DRIVING AND A/C CAME ON AND WOULD NOT TURN OFF. COME TO FIND OUT THERE WAS NO ANTIFREEZE, AS THE RESERVOIR WAS BONE DRY. SHE PUT SOME ANTIFREEZE IN IT AND IT STILL OVERHEATED WHILE DRIVING A COUPLE WEEKS LATER. SHE TOOK IT TO A LOCAL MECHANIC WHO STATED SHE NEEDED TO REPLACE THE HEAD GASKET. WE THEN CALLED THE DEALERSHIP TO COMPLAIN AND THEY STATED THEY HAD TO REPLACE SOME HOSES WHEN THEY FIRST RECEIVED THE CAR, SO THEY ASKED US TO BRING IT IN. THEY AGAIN REPLACED SOME HOSES, STATING THERE WAS A LEAK, WHICH THE OTHER MECHANIC SAID THERE WASN'T. THEY REPLACED A HOSE AGAIN AND PUT A CLAMP ON IT. NOW, ONLY ABOUT 1 OR 2 LATER, HER CAR OVERHEATED YET AGAIN. WHAT I BELIEVE IS THE SURGE TANK HOSE, WAS BROKEN AND ANTIFREEZE WAS ALL OVER HER ENGINE. THE PLASTIC INSIDE THE HOSE WAS BROKEN. NOW IT IS ONCE AGAIN AT THE DEALERSHIP, WHO FOR SOME REASON REFUSE TO FIX THE ROOT PROBLEM. WE ARE CONCERNED THEIR FAILURE TO FIX THE ISSUE WILL RESULT IN A CRACKED ENGINE BLOCK AND A NON-OPERATIONAL VEHICLE, WHICH SHE OWES OVER $7,000 STILL AS SHE JUST GOT IT. PLEASE HELP, THIS HAS BEEN DISAPPOINTING TO WATCH MY 18 YR OLD BUY HER FIRST CAR AND SUCH A HORRIBLE EXPERIENCE.
Mileage: 129,800
MY CAR STARTED JERKING, FAN RUNNING CONSTANT, AND OVER HEATING. I HAVE BROUGHT IT TO THE SAME DEALERSHIP DAVE GILL CHEVROLET FOR SERVICE 5 TIMES AND EVERY TIME THEY FIX AN ISSUE COMES BACK AND THE ENGINE LIGHT COMES ON AND I HAVE TO BRING IT BACK.
Mileage: 134,397
DRIVING DOWN THE INTERSTATE DOING 70-80MPH AND THE CAR STARTS DINGING-STABILITRACK, TRACTION CONTROL, AND REDUCED POWER ALL COME ON AND THE CAR LOSES POWER WITHOUT ANY WARNING AND COULDN'T DRIVE FASTER THAN 5 MPH AND HAD TO GET TO THE SHOULDER OF THE ROAD WITHOUT GETTING HIT BY OTHER VEHICLES DOING THE SAME SPEED. THIS VEHICLE WITH THIS ISSUE THAT CAME OUT OF NOWHERE SHOULD NOT BE DRIVEN ON THE ROAD. I HAVE HAD SEVERAL ISSUES WITH THIS VEHICLE AND CEL LIGHTS ON BUT NOTHING THAT ALMOST COMPLETELY STOPS VEHICLE WITHOUT WARNING AND ALMOST KILLS EVERYONE IN THE CAR! I GET THEY ARE TRYING TO SAVE THE ENGINE OR WHATEVER FROM FURTHER DAMAGE BUT I AM PRETTY SURE THAT I WOULD LIKE TO LIVE AND NOT KILL ANYONE ELSE IN THE PROCESS OF THIS SO CALLED SAFETY PRECAUTION THE VEHICLE TAKES ON.
Mileage: 100,000
THE OIL COOLER SEAL LEAKS, AND DROPS OIL ON THE EXHAUST. THIS GIVES OFF SMOKE, AND IS A FIRE HAZARD. ALSO THE FUMES FROM THE DRIPPING OIL IS SUCKED INTO THE CABIN AIR INTAKE, AND CONTAMINATES THE AIR IN THE CABIN.
Mileage: 81,000
I PURCHASED A CAR ON DECEMBER 19TH 2019 I PUT $4,000 DOWN ON A 2012 CHEVY CRUZE FROM A FROM A USED CAR LOT HERE IN DAYTONA BEACH FLORIDA I CANNOT GET MY OIL CHANGE THE SCREW THAT LETS THE OIL OUT OF THE OIL PAN HAS BEEN STRIPPED AND I WAS UNABLE TO GET THE OIL CHANGED BECAUSE IN ORDER TO DO THAT THEY WOULD HAVE TO BREAK IT AND SPOT WELDING WOULD NEED TO BE DONE ALSO EVERY TIME I SHUT MY CAR OFF AND GO TO TURN IT BACK ON I HAVE TO GET A JUMP MY CAR BATTERY LOSES ITS ENERGY OR WHATEVER YOU WANT TO CALL IT SO IT LOSES POWER MY BATTERY THE BATTERY IS 5 YEARS OLD ALSO MY ROTORS ARE BRAND-NEW BUT MY BRAKE PADS ARE BAD AND THEY WOULD NOT WHEN I SAY THEY I MEAN AUTOVENTURE IN HOLLY HILL FLORIDA WHERE I BOUGHT THE CAR WILL NOT GIVE ME A CARFAX INSTEAD THEY GAVE ME ANOTHER THING THAT'S LIKE CARFAX AND IT SAYS THAT MY CAR IS FULL IS AND THERE'S NOTHING WRONG WITH IT WHEN INDEED THE MOTOR ITSELF IS FROM A JUNKYARD AND THEY DID NOT DENY THAT SO THIS IS WITHIN THE FIRST THREE WEEKS OF ME HAVING THE CAR AND I'M ALREADY SEEING THIS MANY PROBLEMS. ALSO I HAVE AN OIL LEAK I WAS TOLD TO PURCHASE A A COVER TO WHERE YOU PUT THE OIL IN THE CAR CUZ THE COVER MIGHT BE OLD AND IT STILL MIGHT NOT BE AS GOOD SO I WENT TO CHEVY DEALERSHIP AND PURCHASE IT FOR $28 ONLY TO FIND OUT THAT VALVE COVER GASKET ALSO NEEDS TO BE REPLACED SO MY CAR IS LEAKING OIL THE OIL CHANGE PLACE WHERE I'VE BEEN TAKING MY CAR'S THE LAST 6 YEARS WOULD NOT TOUCH MY CAR AND GIVE ME AN OIL CHANGE DUE TO THE FACT THAT THE BOLT AT THE BOTTOM OF THE OIL PAN HAS BEEN STRIPPED SO NOT ONLY IS MY OIL AT 6% BUT NOW I CAN'T GET MY OIL CHANGED BECAUSE OF IT
THE CAR DOES A LOT OF STALLING WHEN YOU'RE DRIVING IT. ALSO THE ENGIN LIGHT WILL COME ON AND STAY ON MAYBE A DAY, THEN GO OFF. JUST ON AND OFF ANYTIME. AUTOMOBILE LOSSES POWER WHEN THIS HAPPENS..
Mileage: 150,000
FUEL DAMPER IS LITERALLY SPRAYING A STEADY STREAM OF GASOLINE INSIDE ENGINE BAY. APPARENTLY A VERY COMMON PROBLEM BECAUSE PARTS ARE ON BACK ORDER EVERYWHERE I CALL. MY DAUGHTER DRIVES THIS CAR, AND TO HAVE HER SAFETY IN JEOPARDY IS UNACCEPTABLE. THIS VEHICLE WAS RECALLED BECAUSE OF OIL PLATE UNDER ENGINE WHICH WOULD POOL OIL AND RISK A FIRE, BUT GASOLINE SPRAYING IN ENGINE BAY HAS NO ATTENTION TO A RECALL
Mileage: 79,000
I HAVE A 2012 CHEVY CRUZE 1.4 TURBO ENGINE THE ISSUE IS OVER HEATING .. THIS ISSUE IS REOCCURRING.. I WAS DRIVING FOR APPROXIMATELY 10 TO 20 MINUTES WHEN THE INDICATOR ON THE DASH READS THAT THE CAR IS TO HOT YO DRIVE AND WILL SHUT DOWN LEFT ME STRANDED ON THE ROAD SIDE. I TAKE IT TO CHEVY DEALER TO LEARN THERE HAS BEEN A THERMOSTAT PROBLEM I GET THE ISSUE REPAIRD IT RUNS OK FOR A WHILE THEN AGAIN SAME PROBLEM (OVER HEATED) ONE AGAIN. TAKE AGAIN TO CHEVY DEALER THEY TELL ME IT'S THE WATER PUMP. I HAVE THE WATER PUMP REPAIRED. ALL IS OK FOR A SHORT WHILE. AGAIN THE SAME ISSUE I CALL CHEVY DEALER AGAIN TO BRING MY CAR BACK FOR THE 4TH TIME. THEY SCHEDULE MY APPT. TO LOOK AT MY CAR ONE AGAIN AND ON MY WAY TO THE DEALER CAR OVER HEATS TURNS ITS SELF OFF AND WILL NOT START BACK AFTER COOLING DOWN. FINALLY I GET THE CAR TO THE DEAL TO LEARN THAT IT BLEW THE HEAD GASKET AND NOW BECAUSE IT' OVER HEADED SO MANY TIMES I NOW NEED AN ENGINE!!! THERE HAS BEEN EXTEND WARRANTY ON ALL OF THE COOLING PARTS OF THE ENGINE AND THIS ISSUE SHOULD ALSO BE COVERED HOWEVER THE DEALER WILL NOT FIX THE CAUSED PROBLEM FROM THE FAULTY PARTS !!!!!!
Mileage: 146,000
ENGINE HAS LOUD INJECTOR AND PURGE VALVES BOTH PRODUCING A CLICKING NOISE. THE NOISE CAN CLEARLY BE HEARD FROM INSIDE/OUTSIDE CAR WITH HOOD CLOSED. THIS ISSUE IS TRIGGERING A KNOCK SENSOR CODE. THE CAR HAS ALWAYS HAD BURNING OIL SMELL AS WELL WHICH WHILE UNDER WARRANTY THE DEALERSHIP MAGICALLY COULD NOT PRODUCE. I BELIEVE THEY DID NOT WANT TO PRODUCE IT AS IT HAS ALWAYS CLEARLY BEEN THERE FROM DAY ONE OFF DEALER'S LOT. I KNOW FOR FACT I AM NOT THE ONLY ONE TO EXPERIENCE THESE ISSUES. I AM ADDING THE WEBSITE AS REFERENCE; HTTPS://WWW.CRUZETALK.COM/THREADS/LIFTER-ISSUE-WITH-2012-ECO.165122/ THIS NOISE IS PRESENT WHEN VEHICLE IS IDLE, RUNNING AND IN MOTION. MY VEHICLE HAS 88,000 MILES TOTAL WHICH IS VERY LITTLE FOR ENGINE ISSUES! THE DEALERSHIP I TOOK IT TO FOR DIAGNOSIS SAID HIS DAUGHTER'S CRUZE HAD THE SAME IDENTICAL ISSUE AND WAS COVERED UNDER POWERTRAIN WARRANTY. UNFORTUNATELY, AS I STATED, THE DEALER COULD NEVER FIND ANY ISSUES WHILE COVERED UNDER WARRANTY. I AM CONCERNED I WILL BE LEFT STRANDED SOMEWHERE WITH THIS VEHICLE AND/OR IT CATCHES ON FIRE DUE TO SOME SORT OF OIL/ENGINE ISSUE.
Mileage: 87,461
2012 CHEVROLET CRUZ. CONSUMER WRITES IN REGARDS TO DEFECTIVE COOLANT SYSTEM. *LD THE CONSUMER STATED AFTER HAVING BOTH THE HOSES AND CLIPS REPLACED, THE MECHANIC STATED ENGINE SEAL MUST HAVE BEEN LEAKING. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS
IT HAS BEEN NUMEROUS TIMES WHERE I HAVE BEEN DRIVING, WHETHER IT BE ON THE HIGHWAY OR A CITY STREET, AND MY CAR GEARS HAVE SWITCHED ALL THE WAY DOWN TO THE LOWEST GEAR AND IT CAUSES MY VEHICLE TO JERK AND SLOW ALL THE WAY DOWN. THIS IS VERY DANGEROUS ESPECIALLY WHEN THERE IS OTHER VEHICLES BEHIND ME.
Mileage: 95,000
I NOTICED THAT MY VEHICLE SEEMED TO BE HAVING ISSUES WHEN I PRESSED ON THE BRAKE, SO I TOOK IT IN. I FOUND OUT THAT IT WAS A COMPLETELY UNRELATED ISSUE, AND HAD TO DO WITH A CRACK RUNNING THROUGH THE MANIFOLD. THIS WAS CAUSING OIL AND COOLANT TO LEAK ONTO THE ALTERNATOR. IF I HAD NOT CAUGHT THIS EARLY ENOUGH, THEY SAID I WOULD HAVE NOT BEEN ABLE TO GET IT FIXED. THEY REPAIRED THE LEAK, BUT A COUPLE WEEKS LATER I NOTICED MY CAR LOSING SIGNIFICANT AMOUNTS OF COOLANT/OIL. THIS IS CAUSING OIL AND COOLANT TO AFFECT THE TURBO SETTING OF MY MANUAL CAR, AND HAS COST ME UP TO $2,000 IN REPAIRS. THIS HAS BEEN THE UNDERLYING PROBLEM AS TO WHY I HAD TO GET MY FLYWHEEL REPLACED 2 YEARS AGO, WHICH WAS ANOTHER $1,500. THIS IS ALSO WHAT CAUSED THE TRANSMISSION FAILURE 3 YEARS AGO, ANOTHER THOUSAND DOLLARS. I NOTED THAT THE VEHICLE BEGAN LEAKING FLUID AFTER BEING STATIONARY OR MOVING WHILE/AFTER RUNNING FOR 10 MINUTES OR LONGER.
Mileage: 97,000
SOMETIMES WHEN I SLOW TO A STOP OR JUST DRIVING CAR SHUTS OFF WITHOUT WARNING. NO LIGHTS OR ANYTHING COME ON IN THE DASH SHOWING IT'S OFF. STARTS RIGHT BACK UP BUT VERY DANGEROUS COULD CAUSE AN ACCIDENT.
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE ABRUPTLY SHUT OFF AND THE START/STOP BUTTON LIGHT FLASHED. THE VEHICLE WAS RESTARTED AND DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE SHUT OFF VALVE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS DRIVEN TO AUTONATION CHEVROLET OF NORTH RICHLAND HILLS (7769 BLVD 26, NORTH RICHLAND HILLS, TX 76180), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Mileage: 123,000
TAKATA RECALL I HEAR A DRIPPING SOUND UNDER THE HOOD, FOLLOWED BY A SOUND LIKE THE DRIPPING IS HITTING SOMETHING HOT. ELECTRONICS SUCH AS THE RADIO, SIGNALS, AND THE ENTIRE COMPUTER SCREEN IS OUT. THE CAR IS AT THE AUTONATION SERVICE CENTER ON SECURITY BLVD. IN BALTIMORE AND THEY ARE LOOKING TO PROFIT FROM THESE DEFECTS. IT'S SAD...
Mileage: 74,000
OUR CHEVY CRUZE HAD STARTED SHIFTING STRANGE WHILE DRIVING, LOSING POWER AND IT WOULD START TO IDLE ROUGH, AND JUST SHUT OFF, A DAY LATER THE ENGINE LIGHT CAME ON AND WE RAN A CODE SCANNER ON IT TO FIND OUT WHAT WAS WRONG. 7 ERROR CODES CAME UP AND IT ALL LED TO A FAILED PCV VALVE. TWO DAYS LATER IT WAS IN THE SHOP AND WE ARE NOW FACED WITH A MAJOR REPAIR COST.
Mileage: 69,000
WHILE DRIVING MY 2012 CHEVY CRUZE, MY RADIO WILL SHUT OFF RANDOMLY FOR ABOUT 10 SECONDS, AND WHEN IT DOES, I LOSE COMPLETE CONTROL OF THE STEERING. IT IS LIKE THE CAR SHUTS OFF BUT WHEN THE RADIO TURNS BACK ON, THEN THE CAR WILL RESTORE POWER. VERY DANGEROUS AND SCARY!!! AND YET, THERE IS STILL NO RECALL FOR MY SPECIFIC VIN. ALSO, FOR TWO MORNINGS IN A ROW, I HAVE NOTICED A SMELL AND SOME SMOKE COMING FROM THE ENGINE. IT WILL ONLY DO IT FOR ABOUT 5 MINUTES AND THE CAR WILL NOT OVERHEAT. I SWEAR IT IS ONE THING AFTER ANOTHER WITH THIS CAR.
ENGINE RECALL! THE ENGINE OFTEN MAKES SOUND THAT IS DIFFERENT THAN NORMAL. OVER 100,000 MILES, THE PROBLEM STARTS! WHEN NOT IN MOTION, ALTHOUGH THE ENGINE IS ON, THE VEHICLE ENGINE STOPS EVEN IN WAITING AT THE TRAFFIC LIGHT STOP.
Mileage: 115,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL. THE VEHICLE WAS TAKEN TO CHUCK HUTTON CHEVROLET (LOCATED AT 2471 MT MORIAH RD, MEMPHIS, TN 38115, (901) 318-3703) WHERE IT WAS DIAGNOSED THAT THE TURBO HEAD FAILED INTERNALLY AND WAS PUSHING EXHAUST FUEL INTO THE ENGINE CRANKCASE. THE DEALER STATED THAT THE TURBO HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Mileage: 83,000
OIL WAS DRIPPING, WENT TO GO GET IT FIXED AND MY MECHANIC SUPPOSEDLY FIXED IT. DROVE FOR ABOUT A MILE AND CAR STARTED SMOKING AND MY BELT WAS ON FIRE AND CRUMBLED OFF MY CAR. I PURCHASED THIS VEHICLE ALMOST ONE MONTH AGO AND ONLY BEEN ABLE TO DRIVE FOR A WEEK TOTAL BECAUSE OF THIS OIL ISSUE. I AM PAYING MONEY TO FIX AND THEY STILL CAN'T TELL ME WHAT'S WRONG SO I LOOKED IT UP FOR RECALLS AND SAW THIS HAD AND RECALL JUST LIKE I EXPLAINED BUT NOT ASSOCIATED WITH MY VIN. PLEASE HELP. MY CAR IS NOW UNDRIVEABLE. I WAS DRIVING WHEN THE CAR STARTED SMOKING AND I PULLED OVER AND NOTICED THE BELT ON THE GROUND BURNING. NOT DRIVING AFTER THAT.
Mileage: 80,000
THE VEHICLE WILL BE DRIPPING ENGINE COOLANTS. HOSES WILL MALFUNCTION, CAUSING MULTIPLE REPLACEMENT.
Mileage: 112,000
THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING STOPPED AT ADVANCE SOON AS IT CAME AND THEN CUT THE CAR OFF AND THEN IT WOULD NOT CRANK BACK. HAD TO HAVE CAR TOWED TO GARAGE. FOUDN OUT THAT IT WAS THE ECM COMPUTER MESSED UP AND ONLY HAVE 70,000 MILES ON THE CAR. GARAGE CALLED CHEVY AND THEY STOPPED COVERING THE COMPUTER 3 YEARS AGO DUE TO SO MANY CALLS ABOUT THE COMPUTER MESSING UP. THIS SHOULD HAVE BEEN A RECALL THEN AND THEY WILL NOT COVER THE REPAIRS TO MY CAR.
Mileage: 70,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE VEHICLE UNINTENTIONALLY DECELERATED. WHEN THE FAILURE OCCURRED, THE VEHICLE TOOK TIME TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHILE THE VEHICLE WAS AT A STOP LIGHT, IT VIOLENTLY VIBRATED AND STALLED, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LANSING (2801 E MICHIGAN AVE, LANSING, MI 48912, (517) 507-4948) WHERE THE CONTACT WAS INFORMED THAT THE TURBO IN THE ENGINE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE PART WAS PREVIOUSLY REPAIRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Mileage: 150,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO JERK VIOLENTLY. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN THE ENGINE WAS WARM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR INTAKE FAILED AND AFFECTED THE VALVE COVER AND ALL THE COMPONENTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Mileage: 97,000
SIGNIFICANT COOLANT LEAK CAUSING ENGINE TO OVERHEAT
Mileage: 68,000
TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. WHILE DRIVING ON THE HIGHWAY, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THERE WERE FLAMES UNDERNEATH HER VEHICLE. SHORTLY AFTER, THE CONTACT NOTICED SMOKE COMING FROM THE VENTS AND THE SPEED WAS DECELERATING. THE VEHICLE WAS PULLED OFF THE ROAD AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 133,000.
Mileage: 133,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 30 MPH, THE ENGINE OVERHEATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. SMOKE APPEARED FROM THE FRONT END OF THE VEHICLE. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE STREET AND WAITED UNTIL ALL THE SMOKE CLEARED BEFORE CONTINUING TO DRIVE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE NOTIFIED SUMMIT CHEVROLET BUICK GMC (LOCATED AT 318 GRANT AVE, AUBURN, NY 13021, (315) 258-2000) AND THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Mileage: 101,000
CATALYTIC CONVERTER, ENGINE LIGHT ON AND SULPHER SMELL
THE VALVE COVER IS [XXX]! I'VE REPLACED THREE IN A YEAR AN A HALF! THIS IS CAUSING MASSIVE OIL LEAKS AND NEEDS TO BE FIXED! THE WHOLE [XXX] THINGB I'M GETTING REALLY PISSED ABOUT THIS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mileage: 140,000
ENGINE OVERHEATED, GOT THAT FIXED. NOT EVEN 3 WEEKS LATER, CHECK ENGINE LIGHT COMES ON AGAIN'CAR SHAKES WHEN STOPPED AND STILL SOUNDS LIKE THE ENGINE IS RUNNING WHEN THE CAR IS OFF.
Mileage: 75,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED AND SHUDDERED, AND THE TRANSMISSION SHIFTING WAS AFFECTED. THE CONTACT PROVIDED THE DEALER (TURNER CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA 17104, (866) 629-7151) WITH ENGINE CODES: P015B (O2 SENSOR DELAYED RESPONSE FOR OXYGEN SENSOR) AND PO171 (BANK 1 SYSTEM 2 LEAN). THE DEALER WAS SUPPOSED TO CALL THE CONTACT BACK TO EXPLAIN THE CODES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 96,600.
Mileage: 96,600
PURCHASED MY 2012 CHEVY CRUZE MARCH OF 2016. JULY 2016 THE CAR WILL CONTINUE TO RUN AFTER THE KEY WAS OUT IGNITION I TOOK IT TO NAPERVILLE CHEVY THEY CHANGED THERMOSTAT. OCTOBER 2016 THE CAR WOULD RUN ON HIGHWAY OR STREET ALL OF A SUDDEN SERVICE TRACTION LIGHT COMES ON THE CAR ONLY GO TO 20MPH SUDDENLY THEN IT WILL TURN OFF. TOOK IT TO CHEVY AGAIN THEY SAID TRANS MODULE THEY FIXED IT MARCH 2017 IT HAPPENED AGAIN THEY DIDN'T KNOW THE PROBLEM BECAUSE NO ENGINE LIGHT ON IT HAPPENED EVERY 4 MONTHS OCTOBER 2018 TRANS LINE LEAKING WITH THE SAME SIGN NO FASTER THAN 20MPH JERKING THEY FIXED LINES JANUARY 2019 CAR JERKING AGAIN CAR GOES 20 MPH BUT THE CAR WILL STOP AT STOP SIGN AND WILL I ACCELERATE TO GO THE CAR WON'T MOVE AT ALL I HAVE TO TURN IT OFF TO DRIVE AGAIN
TURBO CHARGER VALVE FAILED CAUSING MULTIPLE OTHER ISSUES. CAR SHUTS OFF RANDOMLY. STABILITY TRACK KEEPS COMING ON EVEN AFTER THE WIRE TO THE BATTERY WAS REPLACED.
Mileage: 113,350
MY BRAKES KEEP GOING "HARD" AND NOT FUNCTIONING PROPERLY. ABOUT A YEAR AGO I HAD MY MASTER CYLANDER, BRAKE BOOSTER, MICROSWITCH IN THE BRAKE VACUUM LINE, MAF SENSOR AND AIR INTAKE HOSE REPLACED BECAUSE THE MECHANIC SAID THOSE WERE THE ISSUES, I WENT 2 WEEKS WITHOUT MY VEHICLE, INCLUDING BREAKING DOWN FOR MULTIPLE DAYS OUT OF STATE. NOW HERE I AM WITH THE SAME ISSUES. BEFORE I HAD THEM REPLACED I WAS TOLD THAT THE MICROSWITCH IN THE BRAKE SYSTEM WAS ALREADY RECALLED AND REPLACED. BUT SINCE THEN IT HAS FAILED AGAIN. I WAS TOLD BY CHEVY THAT THEY ONLY DO THE RECALL ONCE, BUT IF THEY ARE REPLACING IT WITH A FAULTY PART SHOULDN'T THAT BE RECALLED AGAIN? I HAVE TWO TODDLERS IN MY VEHICLE REGULARLY AND LOSING THE POWER BRAKES COULD END VERY BAD. THE POWER BRAKES FAIL ALMOST EVERY DAY, USUALLY THE FIRST TIME I HIT THE BRAKES AFTER STARTING TO VEHICLE. WITCH MAKE ME THINK THAT ITS GOING TO COMPLETELY FAIL AGAIN SOON.
Mileage: 103,000
I AM HAVING ISSUES WITH MY TURBO. AFTER TAKING IT TO MY MECHANIC I AM TOLD THAT IT IS A COMMON ISSUE
CAR WAS STOPPED AT A RED LIGHT, READY TO MAKE A LEFT-TURN AND COMPLETELY SHUT OFF FOR NO REASON. IT TURNED ON AFTER SOME MINUTES BUT THERE ARE MANY COMPLAINTS ONLINE (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T65940_DS765514) OF THE SAME ISSUE WITH THIS MAKE AND MODEL (INCLUDING NEWER ONES), A LOT BEING WHILE THE CAR IS ACTUALLY DRIVING. THIS IS SO DANGEROUS!! WE DON'T FEEL SAFE CONTINUING TO OPERATE THE CAR SINCE FINDING OUT IT'S A RECURRENT PROBLEM FOR PEOPLE WITH THIS CAR WHO HAVE HAD NO RESOLUTION EVEN AFTER FILING MULTIPLE CLAIMS WITH CAR COMPANY AND TAKING IT TO THE MECHANIC.
Mileage: 62,000
OVERHEATS REGULARLY EVEN WITH ANTIFREEZE, STOPS READING COOLANT TEMPERATURE RANDOMLY
Mileage: 120,000
CAR WAS LIKE NEW FOR A FEW MONTHS, DRIVEN TO AND FROM ORLANDO MAYBE 4 TIMES, BUT MOSTLY USE IT FOR WORK TO TAKE MY DAUGHTER TO SCHOOL THEN IT STARTED THE CHECK ENGINE LIGHT BEING ON, THEN SHORTLY, CAR STARTED JERKING WHILE PARKED, OR ON BRAKE, AND THE "CHECK STABILI TRACK CONTROL" LIGHT COMES ON, AND THEN WOULD JUST TURN OFF. I WOULD START SMELLING A VERY STRONG BURNT SMELL BUT NO OIL WAS FALLING TO THE FLOOR, BUT ONCE I STOPPED DRIVING THERE WOULD'VE SMOKE EVERYWHERE. WAS TOLD THERE IS A VACUUM LEAK COMING FROM PCV WHICH IS BUILT IN VALVE COVER...HAVE HAD VALVE COVER CHANGED 3 TIMES IN 3 WEEKS AND EACH TIME, IT LOOKED LIKE SOMEONE DIED UNDER MY HOOD AND BLED OIL! AM TOLD THAT THERE IS TOO MUCH PRESSURE COMING IN AND SO CAUSES OIL TO FIND A WAY OUT AND LEAKS IT SPILLS IT SLASHES, AND IT'S A MYSTERY! ALSO, THERE IS ANOTHER LEAK THAT ALL OF A SUDDEN STRATED FROM THE SIDE OF THE ENGINE! WHEN DOING MY RESEARCH, THERE ARE SOOOOOO MANY PEOPLE WITH THE SAME PROBLEMS! THIS NEEDS TO BE SOME SORT OF RECALL. PLEASE HELP!
Mileage: 130,000
I TOOK IT TO FIRESTONE FOR AN INSPECTION BECAUSE I WAS HAVING ISSUES WITH MY CAR AND WAS TOLD THAT I HAD A FAULTY CYLINDER HEAD.
Mileage: 117,000
I JUST WANT TO START OFF BY SAYING WE PURCHASED THIS CAR BRAND NEW FROM KOCOUREK CHEVROLET IN WAUSAU, WI. DEC 2012 OR JAN 2013 BUMPER FELL OFF WITHIN 3 MONTHS OF PURCHASE WHILE DRIVING. YES, FELL OFF. THE DEALERSHIP WHERE WE PURCHASED THE CAR HESITANTLY REPLACED IT AS THE CLIPS WERE BROKE OFF. DEC 2012 TRUNK BUTTON DOES NOT WORK PROPERLY - HAS BEEN REPLACED MULTIPLE TIMES (BY KOCOUREK). AND NOT IT HAS RECENTLY ONCE IT OPENS, IT WILL NOT CLOSE DESPITE BEING SLAMMED SHUT 8 TO 10 TIMES. OCT 2012 HAD AN ANTIFREEZE LEAK FROM DAY ONE - DEALERSHIP TELLS US THEY CAN'T FIND ANYTHING EVEN WHEN POINTED OUT. I GO THOUGH A GALLON OF DEXOS ANTIFREEZE EVERY 2 WEEKS. BUT AS THE DEALERSHIP SAYS, THAT'S FINE AND NORMAL.... UM... NOT TO ME!!!! JAN 2018 - THE CAR STALLS OUT CONSTANTLY - REDUCED ENGINE POWER, WHILE DRIVING ON THE HIGHWAY, IN THE CITY OR EVEN JUST PARKED IN THE DRIVEWAY. I HAVE BEEN VERY NEARLY REAR ENDED MULTIPLE TIMES BECAUSE OF THIS. WE HAVE YET TO FIND THE SOURCE OF THIS. JAN 2018 CODES FOR THROTTLE POSITION SENSOR ISSUES EVEN THOUGH IT HAS BEEN REPLACED MULTIPLE TIMES. STILL CAN'T FIND THE SOURCE OF THIS. DEC 2018 AFTER BEING STARTED, THE CAR WILL SHUT ITSELF OFF OR DIE OFF. STILL CANT FIND THE SOURCE. AUG 2018 RECENTLY, THE CAR HAS DASH WARNINGS THAT STATE "AC OFF DUE TO HIGH ENGINE TEMP" EVEN WHEN IT IS 30 DEGREES OUT. THE TEMP GAUGE WILL ALSO DROP TO COLD. WE HAVE ALSO CHANGED THE THERMOSTAT MULTIPLE TIMES AS WELL. THIS CAR IS BEYOND A LEMON. WE HAVE HAD ISSUES WITH THIS CAR FROM DAY 1. AND WHAT IS MORE RIDICULOUS IS THAT THE DEALERSHIP WILL NOT STAND BEHIND IT. I HAVE SERVICE RECORDS DOCUMENTING THE COMPLAINTS OF THE ISSUES AND THE DEALERSHIP "NOT FINDING ANYTHING WRONG" OR "UNABLE TO DUPLICATE ISSUES". WE HAVE GIVEN UP WITH CHEVY AND ALSO WITH KOCOUREK CHEVROLET IN WAUSAU. THESE ISSUES HAVE BEEN ONGOING SINCE WE PURCHASED THE CAR SEPTEMBER 2012.
Mileage: 60
CATALAYIC CONVERTER PLUGGED AT 82000 MILES WHICH CAUSED ENGINE KNOCK NOISE
Mileage: 75,000
I BOUGHT MY CAR IN 2015, IT IS A 2012 CHEVY CRUZE ECO. I'VE HAD TO REPLACE THE CAMSHAFT COVER(PCV) 2 TIMES IN A YEAR DUE TO THE GASKET BEING CRAP AND CAUSING HORRIBLE OIL LEAKS! HERE I AM AGAIN, CHANGED IT AND IT IS AGAIN FAULTY AND LEAKING OIL. THIS NEEDS TO BE WARRANTY AND COVERED BY GM. I'VE ALREADY HAD TO DO THE WATER PUMP MYSELF BECAUSE THEY WOULDN'T FIX THE WATER PUMP AT ANY DEALER. THIS IS AN ONGOING ISSUE WITH THE OIL LEAK, AND NEEDS TO HAVE A RECALL TOO FIX ANYTHING, CAUSING THIS PROBLEM.
Mileage: 140,000
AC AUTO SHUTOFF TEMP TO HIGH MESSAGE COMES ON L. I HAVE REPLACED THE THERMOSTAT ALREADY THREE TIMES. THEN THE CAR WON'T START. DISCONNECT THE GROUND AND PUT IT BACK ON AND IT STARTS JUST FINE. YOU CAN DRIVE IT FOR A WHILE THEN AC OFF COMES BACK IN AND START THE PROCESS AGAIN.
MY VEHICLE WAS STATIONARY AND NO RUNNING. I ENTERED THE VEHICLE AND STARTED IT. THE SERVICE TRACTION CONTROL LIGHT FLASHED THEN THE SERVICE STABILITRAK LIGHT FLASHED THE LIGHTS WENT AWAY AND THE VEHICLE DROVE FINE. SEVERAL DAYS LATER THE SAME THING HAPPENED UPON ENTERING MY DRIVEWAY IT STARTED TO SPUTTER. FOUR DAYS AFTER THAT UPON STARTING THE VEHICLE THE SAME LIGHTS CAME ON IN ADDITION TO THE CHECK ENGINE LIGHT. NOW WHEN I START MY VEHICLE THE CHECK ENGINE LIGHT STAYS ON AND AFTER THE VEHICLE IS WARMED UP THE OTHER TWO LIGHTS COME ON AND THEN GO OFF. MY LATEST ONSTAR DIAGNOSTIC REPORTS A PROBLEM WITH THE ECM. I HAS BEEN ALMOST EXACTLY THREE YEARS TO THE DATE THAT THESE SAME THINGS HAPPENED AND WERE SUPPOSEDLY REPAIRED UNDER RECALL # 14801 AND SPECIAL COVERAGE # 14311B. PLEASE ADVISE.
Mileage: 59,841
THIS VEHICLE (CHEVY CRUZE 2012) IS THE WORST VEHICLE MADE POSSIBLE. THERE IS OIL LEAKS THAT HAVE BEEN FIXED THAT OCCUR AGAIN . THERE IS A COOLANT LEAK THAT WAS FIXED BY THE RADIATOR CONNECTOR. 15 MINUTES LATER OF DRIVING THE VEHICLE 2 MORE HOSES POPPED AND CAUSED THE COOLANT TO LEAK AGAIN. THE RADIATOR WENT BAD AND WAS CHANGED THE VEHICLE STILL OVER HEATED . THE THERMOSTAT WAS CHANGED AND THE VEHICLE WAS FINE FOR 2 DAYS. I GO TO START THE VEHICLE AND IT DOESN'T WANT TO TURN OVER . COME TO FIND OUT AT THE SAME MECHANIC THAT I HAD THE THERMOSTAT CHANGED APPARENTLY SAID THE HEAD GASKET WAS BLOWN . THEN SAYS THERE'S SOMETHING WRONG WITH THE CYLINDER HEADS . SO ALL IN ALL . THIS VEHICLE HAS HAD OIL LEAKS , COOLANT LEAKS , ENGINE LIGHTS , RADIATOR ISSUES , CYLINDERR HEAD PROBLEMS , MISFIRING AND NOW A HEAD GASKET PROBLEM . THIS BRINGS A SAFETY ISSUE TO ME THAT WHILE I AM DRIVING MY CAR IS MISFIRING ON ME IN THE MIDDLE OF THE ROAD WHILE THERE IS TRAFFIC GOING ON AND TONS OF PEOPLE ON THE ROAD . I COULD POTENTIALLY BE DRIVING THIS VEHICLE AND BECAUSE OF ALL OF THIS ELECTRICAL ISSUES THAT GM IS NOT CAPABLE OF MANUFACTURING CORRECTLY ON THESE VEHICLES (CHEVY CRUZE) MY CAR COULD OF BLEW UP WHILE DRIVING IT. I HAVE MY NIECES AND NEPHEWS IN THE CAR WHILE THE CAR SHAKES OUT OF NOWHERE WHICH COULD OF PUT THERE LIFE IN DANGER . CHEVY IS NO HELP WHAT SO EVER THEY ONLY WANT TO CHARGE TO EVEN LOOK AT A CAR THEY MANUFACTURED!!!! I ASK FOR HELP FROM THEM AND THEY SEEM SO CAREFREE . MY LIFE IS IN DANGER AND NO ONE CARES!! SOMEONE WILL DIE BY GM HANDS IF THIS ISSUE CANNOT BE CORRECTLY FIXED ON THESE VEHICLES . YOU GUYS ARE SELLING CARS THAT CAN KILL SOMEONE AND ONCE YOU GUYS ARE NOTIFIED OF THIS NO ONE CARES . ONCE THERE IS A LAWSUIT UNDER YOUR COMPANY THEN MAYBE YOU GUYS WILL TAKE THIS SERIOUS .
WHILE DRIVING DOWN THE ROAD STILL WITHIN CITY LIST, THE CAR BEGAN MAKING A KNOCKING NOISE, THE CHECK ENGINE LIGHT CAME ON AND A LOW OIL PRESSURE WARNING FLASHED. AFTER TAKING IT TO A LOCAL MECHANIC WE WERE TOLD THAT THE ENGINE IS BLOWN WITH 122K MILES ON IT.
Mileage: 122,000
VEHICLE ENGINE LIGHT IS ON. VEHICLE IS SPILLING OIL CAUSING SMOKE TO BE EXHAUSTED OUT OF ENGINE WHILE DRIVING VEHICLE. ENGINE HAS HAD COOLANT LEAKS AND ENGINE HEAD GASKET IS BLOWN
Mileage: 126,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 55 MPH, THE CONTACT HEARD A HIGH PITCHED NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS PULLED OVER AND TURNED OFF. WHEN THE VEHICLE WAS RESTARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO NALLEY CHEVROLET (4200 JONESBORO RD, UNION CITY, GA 30291, (678) 369-6497) WHERE IT WAS DIAGNOSED THAT THE PCV VALVE WAS MISSING AND THE ENGINE WAS INTAKING TOO MUCH AIR. THE DEALER STATED THAT THEY HAD TO REPLACE A SHAFT MEMBRANE. THE MANUFACTURER STATED THAT THERE WERE NO CURRENT RECALLS ON THE VEHICLE. THE REPAIRS WERE COMPLETED. THE FAILURE MILEAGE WAS 89,000.
Mileage: 89,000
WHILE DRIVING IN THE CITY AT NIGHT, THE VEHICLE COMPLETELY SHUT OFF, INCLUDING THE ENGINE AND ALL ELECTRICAL SYSTEMS WITHOUT ANY WARNINGS. THIS CAUSED ALL LIGHTS TO TURN OFF, LOSS OF POWER STEERING, POWER TO BRAKES, AND LITTLE TO CONTROL TO THE VEHICLE. LUCKILY, THE VEHICLE BEHIND ME NOTICED AND TAILED ME TO A STOP WITH THEIR WARNING LIGHTS. I THEN PROCEEDED TO OPEN THE ENGINE WITH A FLASHLIGHT TO DISCOVER THAT THE BATTERY WAS STILL PROPERLY CONNECTED (6 MONTHS OLD) WITH NO FRAYS OR CORROSION TO THE CONNECTORS OR WIRING. AFTER ABOUT 5 MINUTES ATTEMPTING TO FIND A TOW TRUCK COMPANY THE VEHICLE ELECTRICAL SYSTEM CAME BACK ON WITH NO INTERVENTION. I TURNED THE IGNITION SWITCH AND THE VEHICLE STARTED WITH NO ISSUES AND NO ENGINE LIGHTS ON. I DROVE IT THE REST OF THE WAY HOME WITH NO ISSUES. WHEN I GOT HOME I CHECKED ALL THE FUSES AND ALL WERE OPERABLE. THE OBD SCANNER FOUND NO CODES. I AM MID 30S 190IBS AND FAIRLY STRONG, I COULD ONLY IMAGINE IF THIS HAPPENED IN AN INTERSECTION OR DURING BUSY HOURS ON THE HIGHWAY, I WOULDN'T BE SITTING HERE REPORTING THIS ISSUE. I FOUND NUMEROUS SIMILAR COMPLAINTS ON BLOGS CONCERNING THIS MODEL. I ASSUME NOT MANY HAVE REPORTED PROPERLY SINCE THERE IS NO RECALL ISSUED FOR THE ELECTRICAL SYSTEM.
Mileage: 109,000
ENGINE COOLING SYSTEM EXPLODED WHILE CAR IN MOTION COOLANT WAS EVERYWHERE UNDERNEATH THE HOOD. BELT BROKEN.AND HAS OIL LEAKING.WITH AN 800 HUNDRED DOLLARS BILL WHILE ON VACATION.
Mileage: 125,000
THE VALVE COVER AND PCV VALVE LEAKS AIR BAD AND IS DEFECTIVE. IT CONSTANTLY CAUSES SURGING AND MULTIPLE OBD CODES AND THE STABILI/TRAC TO FLASH AND THE RADIO TO FLASH OFF AND ON. IT IDLES ROUGH AND SHUTS OFF ROUGH TOO. THE GAS MILEAGE ISN'T AS GOOD AS IT SHOULD AND THE POWER ISN'T AS GOOD AS IT SHOULD. THERE SHOULD BE A RECALL ON THIS KNOWN DEFECTIVE PCV VALVE COVER TO BE FIXED
Mileage: 120,345
MY TRANSMISSION WAS SHIFTING HARD THEN I PARKED IT GOT BACK IN PUT IN REVERSE AND IT WON'T MOVE,IT MOVED IN DRIVE SO MANY FEET MAKING HORRIBLE NOISE AND THEN WENT OUT OF GEAR...NOW WON'T MOVE AT ALL
Mileage: 99,000
BELT TENSIONER BOLT CAME OUT AND IS NOW STUCK IN A SPRING IN THE ENGINE..THE LIGHT ON MY RADIO FADES IN AND OUT.. ROTOR ON DRIVERS SIDE HAD DEFORMITY TO IT .STILL HAVE THE ROTOR AND THE SPRING IS STILL STUCK IN ENGINE I CAN'T AFFORD TO GET IT FIXED
DANGEROUS TO DRIVE THIS CAR 2012 CHEVY CRUZ. MY CC 12 DECIDED TO JERK, SHAKE, ALL PANELS STARTING FLASHING, SHAKE, MAKE NOISE AND INCREASE SPEED AND THEN SUDDENLY BRAKES KICK IN AND IT STOPPED IN THE MIDDLE LANE OF I95. BECUS POWERTRAN IS OVER BY 1 YEAR, CHEVROLET WONT DO ANYTHING ABOUT IT. THEY SAID TO TAKE TO OFFICIAL CHEVY DEALERSHIP. WHICH NOW INCURRED A COST OF 370 WITH DISCOUNT. THEIR REP TOLD ME A EACH TIME I CALL THA THE POWERTRAIN IS OVER HOWEVER CONSIDERING THE TROUBLE WITH THE VEHICLE, YOU ARE ON THE PERIMETERS OF THIS. WE GET THE DIAGNOSTICS AND WORK WITH YOU POSSIBLE PICKING UP SOME IF NOT ALL OF THE COST. NO SUCH THING, INSTEAD THEIR SENIOR ADVISOR ADVISED ME I AM [XXX] OUT OF LUCK ON A 6 YRS OLD CAR WITH APPROX. 79 THOUSAND MILES. THAT'S THEIR RESPONSE. OUT OF CAR NOW 11 DAYS, HANDED A BILL FOR 370.00 TO TELL ME THE SAME THING MY MECHANIC TOLD ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 79,887
WITHOUT ANY PREVIOUS PROBLEMS BEFORE THIS DAY.. MY TRANSMISSION WENT OUT WITH ONLY 80,000 MILES ON JUNE 7, 2018. BEING ON A BUSY 2 LANE, CURVY HIGHWAY, MY CAR JUST COMPLETELY WENT OUT OF GEAR AND THANKFULLY I WAS ABLE CRUISE OFF TO THE SIDE. A FEW MINUTES LATER AN ALERT THAN CAME UP ON MY DASH AND SAID "TRANSMISSION HOT, IDLE ENGINE". I HAD BOUGHT THIS CAR IN 2014 WITH ONLY ONE PREVIOUS OWNER THAT TOOK REALLY GOOD CARE OF IT. IT IS RIDICULOUS FOR MY TRANSMISSION TO GO OUT WITH SUCH LOW MILEAGE AND TO HAVE TO PAY $5,000 FOR A NEW ONE AND PLUS THE CAR PAYMENTS I STILL HAVE ON IT. UNFORTUNATELY, I AM NOT THE ONLY PERSON TO HAVE THIS ISSUE. THERE ARE MANY OTHERS. JUST BECAUSE THEY LOOK NICE DOESN'T MEAN IT WILL LAST LONG.
Mileage: 80,000
MY CAR IS VERY DANGEROUS! SHUTS OFF WHILE ON FREEWAY! JERKS FORWARD WHILE ON BRAKES, CAUSED AN ACCIDENT! CRUISE CONTROL DOES NOT WORK! ELECTRICAL THINGS FLASHING ALL THE TIME! JERKS AND LOCKS UP ALL 4 WHEELS WHILE DRIVING! JUST TODAY IS SHUT DOWN ON THE HIGHWAY I STRUGGLED TO GET IT HOME WHILE THE RPM'S WERE UP ABOVE 6! YOU NAME IT, IT HAS IT. THINK THERE SHOULD BE A CLASS ACTION LAWSUIT AGAINST THE MAKERS OF THIS VEHICLE!! CLASS ACTION LAWSUIT!!!!!
BURNING OIL SMELL STARTED AFTER AN OIL CHANGE. I HAVE REPLACED THE INTAKE TUBING THAT LEADS IN THE TURBO BECAUSE WHEN I REPLACED THE THROTTLE POSITION SENSOR IN THE TURBO AREA, THERE WAS OIL IN THE TURBO INTAKE. IT HAS LOST SOME POWER SINCE I STARTED EXPERIENCING THE BURNING SMELL. IT NOW SMELLS LIKE PLASTIC BURNING SINCE REPLACING THE INTAKE TUBING/GASKET.
Mileage: 118,000
EVEN AFTER FREE REPAIR DUE TO BEING COVERED UNDER WARRANTY, THE NEW PCV VALVE AND COVER ARE LEAKING AGAIN. ENGINE IDLES ROUGHLY, BOTH IN PARK AND IN DRIVE. THIS IS A KNOWN ISSUE WITH CHEVROLET CRUZE, BUT MY VIN IS NOT PART OF THE RECALL. MAIN ERROR CODE P0171- BANK 1 SYSTEM TOO LEAN- IS BEING PICKED UP (CHECK ENGINE LIGHT CAME ON YESTERDAY MORNING (APRIL 10, 2018)), ALONG WITH ERROR CODES: P0106, P015B, P0236, P0237, P1101, P112D.
Mileage: 83,000
WHEN EXITING THE FREEWAY COMING TO A STOP MY CAR COMPLETLY SHUTS OFF. HAVING TO PUT IT IN PARK TO RESTART
Mileage: 30,000
ENGINE COOLANT STENCH AND LOSS OF COOLANT SINCE DAY ONE! I NOW HAVE JUST OVER 45,600 MILES AND PER THE DEALER A NEED A TEMP SENSOR HOUSING AND THERMOSTAT. WHILE DRIVING I GOT A MESSAGE ON THE DASH READING "AC OFF DUE TO HIGH ENGINE TEMP" AND THE COOLANT TEMP READ - - - AND THE NEEDLE ON THE TEMP GAUGE DROPPED TO LOW FROM A PRIOR MIDWAY POINT AND COOLANT TEMP OF 218 DEGREES. BACK IN 2014 I SUDDENLY HAD BLACK SMOKE COMING FROM TAILPIPE AND THE "DEALER REPLACED THE WATER PUMP ASSEMBLY WITH NEW BASE AND THERMOSTAT." I ALSO HAD A "SERVICE STABILITRAC" NOTICE AND SUDDEN LOSS OF POWER WHILE DRIVING BACK IN 2015 AND THE DEALER SAID THEY COULDN'T DUPLICATE THE ISSUE BUT THAT I NEEDED A NEW COIL PACK WHICH I HAD TO PAY FOR AND REPAIR ON MY OWN EVEN THOUGH CAR WAS STILL UNDER WARRANTY!! THIS VEHICLE HAS SMELLED LIKE ANTIFREEZE SINCE THE DAY I BOUGHT IT, BRAND NEW, FROM THE DEALER THAT WAS PERFORMING ALL THE SERVICES. IN ADDITION, THE BACK WINDOW LEAKED FROM DAY ONE AND I HAD 2" OF STANDING WATER IN MY TRUNK AND I HAD TO PAY, OUT OF MY OWN POCKET!!, TO REPLACE THE REAR WINDOW = TWICE!!! THIS CAR IS A PIECE OF JUNK AND HAS BEEN NOTHING BUT PROBLEMS AND THE DEALER HAS FORCED ME TO DO REPAIRS THAT SHOULD HAVE BEEN COVERED BY THE WARRANTY. I AM SICK AND TIRED OF THE STENCH OF ANTIFREEZE AND THE FACT THAT I NOW HAVE TO REPAIR THE THERMOSTAT HOUSING AND THERMOSTAT DUE TO ENGINE OVERHEATING!!!
Mileage: 45,640
AS I WAS DRIVING MY RADIO STARTED GOING ON AND OFF THEN CAR COMPLETELY SHUT OFF STEERING WHILE WENT STIFF TO THE LEFT AND LOCKED AS I WAS ON THE ROAD SCARED THE LIVING SPIRIT OUT OF ME WAS THE SCARIEST EXPERIENCES LUCKLY I WAS ALONE WITHOUT MY KIDS BECAUSE THAT COULD OF BEEN A FATAL ACCIDENT. IN WAS VERY LUCKY IT WAS NOT A BUSY MORNING THE FIRST TIME IT HAPPEN AND I WAS ABLE TO KEEP TO LEFT UNTIL CAR CAME TO A STOP AT THE CURVE. THIS HAS HAPPEN TO ME MORE THAN ONCE THAT I STOPPED DRIVING CAR STOPPED PAYING IT BECAUSE IT WAS A LEMON SO MANY THINGS WENT WRONG 3MNTHS AFTER BUYING CAR AT USED DEALERS I FELT CHEATED AND STUCK I EVEN LOST MY JOB BECAUSE I WASNT ABLE TO GET TO WORK ON TIME OR AT ALL AT TIMES BECAUSE OF CAR PROBLEMS
Mileage: 76,000
I HAVE A VERY IMPORTANT ISSUE I HAVE REGARDING THE 2012 CHEVY CRUZE I BOUGHT ON APRIL 26TH, 2015 WITH APPROXIMATELY 29,000 MILES ON IT. IT WAS PURCHASED THROUGH CARMAX. AS OF THIS TIME MY CAR HAS 60,000 MILES ON IT. ON SUNDAY, FEBRUARY 18TH WHILE I WAS DRIVING THE CAR ON A MAJOR HIGHWAY SUDDENLY, I COULD NOT ACCELERATE FASTER THAN 25MPH, THE CHECK ENGINE LIGHT CAME ON, AND THE 'D' FOR DRIVE STARTED FLASHING AT ME. IT TURNS OUT THAT I NEEDED A NEW TRANSMISSION.
Mileage: 60,090
THE CAR WAS MOVING DOWN THE ROAD, AND ALL OF A SUDDEN, THE ENGINE LIGHT CAME ON, 'AC OFF DUE TO HIGH ENGINE TEMPERATURE'- FANS KICKED ON AND RAN NON STOP. COOLANT WAS ADDED IMMEDIATELY ONLY TO FIND OUT THAT THE HEAD CRACKED- THE COOLANT WAS RUNNING INTO THE OIL. THIS CAR WAS NOT VERY OLD AND IT FOR NO REASON SHOULD HAVE CRACKED. I THINK IT IS IN RELATION TO RECALL CAMPAIGN 12081.
Mileage: 73,895
SINCE NOVEMBER 2016 AT 56,000 MILES THE CAR HAS BEEN CONSTANTLY OVERHEATING. THE ENGINE COOLANT FLANGE, WATER PUMP, AND THERMOSTAT HAVE BEEN REPLACED 2XS. WHEN THIS HAPPENS THE CAR FLASHES SPORADIC MESSAGES SUCH AS A/C OFF HIGH ENGINE HEAT, SERVICE STABILITRAK, CHANGE OIL, ETC. THE CAR ALSO HAS STARTED LEAKING OIL. FINALLY ON FEBRUARY 10TH, 2018 THE CAR HAD THESE SAME ISSUES AGAIN AND THIS TIME THE ENGINE WENT ENTIRELY. THE CAR HAD TOTAL ENGINE FAILURE AT 83,500 MILES AND NOW REQUIRES A NEW ENGINE. THIS IS THE WORST CAR I HAVE EVER OWNED AND I WOULD NEVER RECOMMEND IT TO ANYONE. UPON GOING ONLINE EVERYONE HAS THESE SAME EXACT ISSUES SO I HAVE NO IDEA WHY MASSIVE RECALLS HAVE NOT BEEN MADE.
Mileage: 83,500
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE POWER REDUCED WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ONCE. THE MANUFACTURER WAS CONTACT AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE AS WELL AS REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Mileage: 120,000
WITH HEATER AND FAN ON, NAUSEATING ODOR IS EMITTED FROM THE VENTS. THE ODOR SMELLS LIKE ANTI-FREEZE. THIS ODOR CANNOT BE SAFE TO BE INHALING.
Mileage: 43,000
AT 45K MILES HAD GAS CAP MESSAGE A COUPLE OF TIMES. THEN THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO DEALER AND THEY STATED THAT IT WAS EXHAUST MANIFOLD WHICH WAS $1000. I FEEL AT 45K (RURAL TOWN DRIVING) THERE MUST HAVE BEEN SOME DEFECT FOR THIS TO HAPPEN. DOES ANYONE KNOW OF ANY MANUFACTURE PROBLEMS WITH THE MANIFOLD ON CHEVY CRUZE 2012. ALSO HAD PROBLEMS WITH VEHICLE TRYING TO DIE RIGHT BEFORE TAKING IT TO DEALER.
Mileage: 45,000
"TAKATA RECALL" I AM THE OWNER OF A 2012 CHEVY CRUZE AND IT ONLY HAS 44,000 MILES THIS IN WHICH THE TRANSMISSION HAS WENT OUT. IT STARTED OF DOWN SHIFTING HARD WHEN TAKING OFF AND JERKING. AS I SEARCHED ONLINE I FOUND THAT THIS IS A COMMON PROBLEM IN THESE CARS
Mileage: 44,000
THE "CHECK ENGINE" LIGHT CAME ON ONE EVENING AND WITH A MESSAGE TO SERVICE THE STABILTRACK. I DID GET THE CAR HOME. NEXT MORNING, STARTED THE CAR, WAS STOPPED AT AN INTERSECTION NEAR MY HOME WHEN THE ENGINE LOST POWER IN THE MIDDLE OF THE INTERSECTION. WAS ABLE TO GET THE CAR HOME BY TURNING IT OFF AND RESTARTING IT, BUT IN TRYING TO DRIVE THE CAR TO THE REPAIR SHOP, WAS NOT ABLE TO GET ANY ACCELERATION AND HAD TO HAVE THE CAR TOWED FROM MY DRIVEWAY. DIAGNOSTICS REVEALED THE THROTTLE BODY HAD TO BE REPLACED AND THE SENSOR CLEARED. WAS TOLD BY MY MECHANIC THAT THERE IS A SERVICE BULLETIN OUT FOR THIS ISSUE FROM GM. THIS IS A CAR WITH 41,000 MILES ON IT.
Mileage: 40,955
THE CAR SAYS IN THE INSTRUMENT CLUSTER "ENGINE LOOSES POWER" AND TO "SERVICE STABILITRAC." THEN I LOOSE ACCELERATION. I HAVE TO COAST TO THE SHOULDER SHUT THE CAR DOWN AND RESTART. IT HAPPENS MORE OFTEN ON THE FREEWAY WHICH IS SUPER SCARY. THIS HAPPENS EVERY TIME DRIVE.
Mileage: 76,000
WHEN STARTING MY CAR, MY WINDSHIELD WIPERS START GOING ALONG WITH WINDSHIELD WIPER FLUID COMING OUT, MY FOUR WAYS START BLINKING, AND MY TRUNK OPENS UP AND WILL NOT SHUT. I HAVE NOT TOUCHED ANYTHING THAT WOULD CAUSE ANY OF THIS TO HAPPEN. THIS HAS HAPPENED MULTIPLE TIMES AND IT PUTS ME IN A HUGE INCONVENIENCE. I WAS DRIVING TODAY AND IT'S 14 DEGREES OUTSIDE, YET MY CAR STARTED TO OVERHEAT AND A WARNING CAME UP ON MY DASH SAYING SOMETHING ABOUT THE A/C BEING SHUT OFF DUE TO OVERHEATING.... WHY WOULD I BE USING MY A/C AT ALL?
Mileage: 67,000
AFTER DRIVING FOR A WHILE LIKE 8 TO 10 MILES STOPPING FOR A LITTLE WHILE AT A DRIVE THROW AND THE CAR FAN CAME ON AND THE CAR TEMPERATURE GAGE ISN'T EVEN HALF WAY ON THE GAGE AND THE FAN COMES ON. THE CAR HEATER IS BLOWING COOL AIR INSTEAD OF HEAT BUT WHEN DRIVING OR RAMEN THE ENGINE A LITTLE HEAT STARTS WORKING
WHILE DRIVING MY CAR WOULD NOT ACCELERATE. THE CAR WILL NOT MOVE WHEN CHANGING GEARS. I TOOK THE CAR TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT AND STABILIK SERVICE LIGHT CAME ON. THE MECHANIC DIAGNOSED THE CAR AND REPLACED A CONNECTOR. NOW, THE CAR GEARS DON'T WORK. MISDIAGNOSIS.
Mileage: 78,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING, THE VEHICLE OVERHEATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE SHUT DOWN AND WAS TOWED TO CHAMPION CHEVROLET CADILLAC (36006 BRISTOL HWY, JOHNSON CITY, TN 37601) WHERE IT WAS DIAGNOSED THAT HEAD GASKET NEEDED TO BE REPLACED. IT WOULD COST AN ADDITIONAL $500 FOR ADDITIONAL DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 8-356-5888446. THE MANUFACTURER STATED THAT THE WATER PUMP WAS REPLACED IN 2014 AND REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 138,000.
Mileage: 138,000
THIS CAR HAS HAD ISSUES SINCE WE PURCHASED IT BRAND NEW IN 2012. DOES NOT ACCELERATE WHEN MERGING ON FREEWAY OR TRYING TO PICK UP SPEED. IT PUTS THE DRIVER AT A VERY HIGH RISK OF AN ACCIDENT. THIS CAR WAS PURCHASED FOR MY DAUGHTER TO ATTEND COLLEGE AND SHE FEELS VERY UNSAFE. WE HAVE HAD TO HAVE IT TOWED AND TAKEN INTO SHOP SEVERAL TIME FOR CHECK ENGINE LIGHT AND LOUD SHAKING NOISE. THIS CAR HAS BEEN NOTHING BUT A NIGHTMARE AND SEEM TO THINK BASED ON REVIEWS THAT THESE CARS FALL INTO THE LEMON CATEGORY. WE WILL BE TAKING IT TO A VERY RELIABLE MECHANIC THIS WEEK AND WILL WAIT TO SEE WHAT THEY FIND.
Mileage: 80,000
WHEN DRIVING( IN ANY WEATHER CONDITIONS) THE CAR WILL LOOSE ENGINE POWER DROP TO AROUND 5MPH, IS UNABLE TO ACCELERATE AND HAVE TO BE PULLED OVER. RE/CEIVE WARNINGS STATING "ENGINE POWER REDUCED", "SERVICE STABILITRAK" AND "SERVICE TRACTION CONTROL. THE CHECK ENGINE LIGHT COMES ON ALONG WITH SEVERAL OTHERS. PULLING OVER AND RESTARTING THE CAR USUALLY CORRECTS THE PROBLEM BUT IT IS TERRIFYING WHEN TRAVELING AT A HIGHER RATE OF SPEED, OR ANY SPEED REALLY! SOMEONE IS GOING TO GET KILLED. FORTUNATELY, THIS HAS ONLY HAPPENED ON LOCAL CITY STREETS ( SO FAR!) BUT I CAN'T IMAGINE IT HAPPENING ON THE HIGHWAY. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. IN DOING RESEARCH ONLINE THERE ARE A GREAT NUMBER OF OWNERS EXPERIENCING THE SAME EXACT PROBLEM. HOW IS THIS NOT CONSIDERED A SAFETY ISSUE WARRANTING A MASSIVE RECALL? IN READING MANY FORUMS, GM IS CLEARLY AWARE OF THE PROBLEM BUT APPARENTLY HAS NO DEFINITIVE WAY TO FIX IT AS MANY OWNERS HAVE HAD VARIOUS PARTS REPLACED( MOSTLY RELATED THROTTLE OR ACCELERATOR PEDAL) WITH THE PROBLEM NOT BEING RESOLVED.
Mileage: 70,000
I WAS DRIVING DOWN THE INTERSTATE AND MY CAR STARTED TO LOSE POWER. THE ENGINE REDUCED POWER AND SERVICE STABILITRAK MESSAGES CAME UP AND THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. I GOT OF THE INTERSTATE AND PUTTED ALONG, BARELY ABLE TO ACCELERATE AT STOP LIGHTS, UNTIL I MADE IT TO MY LOCAL CHEVY DEALERSHIP. THEY DON'T SEEM TO KNOW WHAT IS GOING ON AND I'LL PROBABLY END UP DOING A TRIAL AND ERROR WITH SENSORS AND THROTTLES. A FEW WEEKS AGO A SIMILAR INCIDENT HAPPENED WHILE I WAS DRIVING DOWN A RESIDENTIAL ROAD (25MPH), BUT EVERYTHING TURNED OFF (DASH, A/C, RADIO, DIGITAL SPEEDOMETER, ETC) AND MY CAR POWERED OFF FOR A FEW SECONDS AND THEN CAME BACK ON AGAIN. THIS IS SERIOUSLY A SCARY PROBLEM TO HAVE.
Mileage: 65,000
THE CAR HAS HAD ALL RECALL WORK DONE FOR BOTH ISSUES HOWEVER THE VEHICLE IS SPEWING OIL AGAIN AND EVEN AFTER THE BRAKES HAVE BEEN REPLACED THE VEHICLE DOES NOT STOP WHEN IN REVERSE OR MOVING SLOWLY FORWARD. CHEVY STATES THAT THESE ISSUES ARE NOW MY ISSUE AND AND SPENDS BECAUSE RECALL WORK IS ONLY ONE YEAR ON THE WARRANTY. WHEN BACKING OUT FROM A PARKING SPOT OR DRIVEWAY THE VEHICLE DOES NOT STOP WHEN THE BRAKES ARE PRESSED AND OIL LEAKS RANDOMLY. IN 2015 AS THEY MADE THE REVEAL REPAIR THE VEHICLE CAUGHT FIRE, HOWEVER THEY CLAIMED TO HAVE REPAIRED THE ISSUE.
Mileage: 130,000
I HAVE A 2012 CHEVY CRUZE LT, IT DOESN'T EVEN HAVE 75K AND I'VE ONLY HAD IT FOR 2 YEARS. DRIVING THROUGH NORTH LITTLE ROCK ON THE INTERSTATE MY TEMPERATURE GAGE SHOT FROM COOL TO RED, MY CAR DINGED AND POSTED A MESSAGE A/C OFF DUE TO HIGH ENGINE TEMPS. MY A/C WAS NOT ON, AS I WAS PULLING OVER ANOTHER MESSAGE DINGED AND MY ENGINE POWER WAS REDUCED. I LET THE CAR IDLE AS THE NEXT MESSAGE INSTRUCTED ME TO DO, THE TEMP WOULD NOT GO DOWN. I TURNED THE CAR OFF AND CALLED FOR A RIDE. THANKFULLY A NLR POLICE OFFICER SAT WITH ME UNTIL MY BOYFRIEND CAME AS I WAS BROKE DOWN ON A BAD SIDE OF TOWN. THAT BEING SAID, WE HAD THE CAR TOWED TO OUR ASE INDEPENDENT MECHANIC TO HAVE IT DIAGNOSED AS WE THOUGHT IT WAS JUST THE THERMOSTAT STICKING. NOPE! BLOWN HEAD GASKET! ALL BECAUSE OF A FAULTY WATER INLET. IT IS A KNOWN PROBLEM ALL ACROSS THE FORUMS. MY MECHANIC HAD REPLACED NUMEROUS INLETS ON THESE CARS AND CHEVY HAD YET TO DO A RECALL. I CONTACTED GM AND FILED A COMPLAINT. THEY ARE ONLY REPLACING FAULTY WATER PUMPS, EVEN THOUGH THE WATER PUMP REPLACEMENT PARTS INCLUDE THE WATER INLET. I WAS TOLD I HAD TO HAVE IT DIAGNOSED BY THEIR DEALERSHIP AND AFTER MUCH BACK AND FORTH FINALLY GOT THE DIAGNOSTIC FEE WAIVED. I RECEIVED A CALL TODAY FROM THE DEALER INFORMING ME THAT I HAVE A CRACKED HEAD, WARPED GASKET, AND NEED TO REPLACE THE ENGINE. THIS IS ALL DUE TO A DEFECT THE MANUFACTURER KNOWS ABOUT. TO TOO IT OFF THE POWER TRAIN WARRANTY EXPIRED IN MARCH AND MY EXTENDED WARRANTY EXPIRED 5K MILES AGO. CHEVY WANTS ME TO PAY OUT OF POCKET TO REPLACE ALL THE DAMAGE THAT OCCURRED FROM THEIR DEFECT. I AM CONTACTING THE BBB, MY ATTORNEY GENERAL, AND ANY NEWS OUTLET I CAN TO GET THIS ISSUE BROUGHT TO LIGHT. WITH A VEHICLE JUST OVER 5 YEARS OLD AND NOT EVEN 100,000 MILES ON IT TO HAVE TO REPLACE AN ENGINE IS LUDICROUS.
Mileage: 72,000
LACK OF POWER, COOLANT LEAKS, THE COOLING SYSTEM HAS A NUMBER OF PLASTIC PARTS. THE THERMOSTAT HOUSING AND A JUNCTION PIECE ARE MADE OF PLASTIC. AFTER CONSTANT HEAT AND COLD THEY CRACK. I HAD TO HAVE BOTH OF THESE PARTS REPLACED AT BELOW 40000 MILES AT A COST OF MORE THAN $800 DOLLARS. THESE PARTS WERE MADE TO FAIL. AS FOR POWER WITH A TURBO IT LACKS POWER. I HAVE CHANGED THE SPARK PLUGS AND THE COIL PACK. STILL LACES POWER.
Mileage: 46,000
OVER HEATING. 3 TIMES IN 3 YEARS. I HAVE HAD TO HAVE WATER PUMP REPLACED AND THERMOMETER. MECHANIC HAS TOLD ME HE DOESN'T UNDERSTAND THIS ISSUE. CAR DOESN'T COOL DOWN IN IDLE. DIRECTED ME TO DEALERSHIP. 1 ST TIME OCCURRED I TOOK IT TO CLOSED SHOP. DEALERSHIP SAID IT'S NOT COVERED CAUSE THEY DIDN'T DO THE WORK. IT WASN'T LIKE I COULD GET IT TO THEM THE CAR WAS SHUTTING DOWN. NEXT TIME I GOT IT BACK TO SAME MECHANIC AS IT WAS STILL WARRANTY. THIS TIME THEY REPLACED SAME ITEMS NO CHARGE SAID TAKE IT TO DEALER THEY DON'T KNOW WHAT CAUSE IS. I KNOW OF OTHER PEOPLE THAT HAD A CHEVY CRUZ WITH SAME ISSUES AND THEY TRADED IT IN. THIS HAS BEEN A TERRIBLE CAR. THESE KIND OF PROBLEMS OCCURRED IN THE 80S NOT THE 2000S
Mileage: 400,000
ECO 1.4L MODEL. ENGINE SUDDENLY BEGAN TO RUN ROUGH, MOST NOTICEABLE AT IDLE. SHORT TIME LATER CHECK ENGINE LIGHT CAME ON AND STAYED ON. AFTER TURNING CAR OFF COOLING FAN STAYED ON SEVERAL MINUTES, WHICH IT HAD NEVER DONE BEFORE. DEALER REPLACED VALVE COVER, AND INTAKE MANIFOLD FOR $1100, OUT OF WARRANTY. ONLY 36,200 MILES. FAILURE OF A NON-MOVING PART AT SUCH LOW MILEAGE IS CLEARLY A DEFECT.
Mileage: 36,200
MY CAR WILL NOT GO INTO REVERSE AND HESITATED TO GIVE GAS AND NOW MY CAR WON'T GO INTO ANY GEAR , I CURRENTLY SEE ONLINE OTHER PPL WITH THIS CAR THAT HAVE THE SAME PROBLEM.
Mileage: 72,000
ON AUGUST 19, 2017, I WAS ON THE ROAD, DROVE PASSED SOUTH CENTER MALL WHEN I FELT THAT THERE WAS SOMETHING WRONG WITH MY ENGINE BECAUSE IT WASN'T DRIVING FAST AS USUAL. I PULLED OVER TO THE SIDE OF THE ROAD, AT INSPIRUS CREDIT UNION IN TUKWILA TO CHECK THE ENGINE IF IT WAS OKAY WHEN I SMELLED A FAINT SCENT OF SMOKE. I DROVE BACK HOME TO PARK IT FOR FEAR OF THE ENGINE EXPLODING. OUR FAMILY MECHANIC CHECKED THE ENGINE AND SAID THAT THE FAN IS TOO LOUD AS IF SOMETHING IS CAUSING IT TO BE OVERWORKED. THE ENGINE FAN HAS ALWAYS BEEN LOUD AFTER MY OIL CHANGE ON JULY 21, 2017. THE ENGINE LIGHT HAS NOT BEEN TURNED OFF SINCE THE OIL CHANGE AND I KNOW THAT THERE IS SOMETHING WRONG WITH THE VEHICLE. ALSO, I ENTERED THE VIN NUMBER ONLINE AND IT SAID THAT THE RECALL ON MY CAR IS INCOMPLETE. THE DEALER DID NOT INFORM ME ABOUT THE RECALL NOR MENTIONED ANYTHING ABOUT IT WHEN I BOUGHT IT. THEY DID NOT GIVE ME A WRITTEN LETTER OF THE RECALL OR EVEN SPECIFIED THE RECALL BEING INCOMPLETE.
Mileage: 22,878
CHEVROLET CRUZE 2012 DELAYED STEERING WHEN TURNING, THEN SLUGGISH WOULD NOT GO PAST FIRST GEAR. I WAS DRIVING ON CITY STREET NOTICED DIFFICULTY TURNING AND SLOWNESS SO STOPPED AT NEAREST GAS STATION. GOT VEHICLE TOWED TO DEALER AND DIAGNOSED WITH TRANSMISSION FAILURE. THIS WAS SUDDEN, ALWAYS KEPT UP WITH REGULAR MAINTENANCE, OIL CHANGES & TUNE UPS! THIS SHOULD NOT HAPPEN TO A CAR BARELY 5 YEARS OLD CAR AND WELL MAINTAINED!
Mileage: 80
CAR WONT TURN OFF EVEN WITH KEY OFF LIGHTS STAY ON TOO OTHER TIMES CAR JUST TURNS OFF WHILE STILL ON DRIVE BUT GM CALMS NO RECALLS !
Mileage: 1
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE ECO. WHILE DRIVING VARIOUS SPEEDS, A "TURN AIR CONDITIONER OFF, ENGINE OVERHEATING" MESSAGE APPEARED. THE CONTACT TURNED OFF THE AIR CONDITIONER; HOWEVER, SEVERAL MINUTES LATER, AN "ENGINE OVERHEATING" MESSAGE DISPLAYED. THE CONTACT PARKED THE VEHICLE, TURNED OFF THE ENGINE, AND WAITED TEN MINUTES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT ANY WARNING MESSAGES APPEARING. HOWEVER, LATER IN THE DAY, THE ENGINE OVERHEATING MESSAGE DISPLAYED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (FIRESTONE COMPLETE AUTO CARE 1031 MT ZION RD, MORROW, GA 30260 (770) 225-1530) WHERE IT WAS DIAGNOSED WITH A THERMOSTAT HOUSING AND THERMOSTAT FAILURE WHICH NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE VEHICLE WAS DESIGNED TO WITHSTAND THE HEAT CONDITIONS IN A STATE SUCH AS GEORGIA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,695.
Mileage: 74,695
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE STATIONARY, THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SMOKE CAME FROM UNDER THE HOOD OF THE VEHICLE DIRECTLY AFTER THE VEHICLE WAS PURCHASED. CHEVROLET OF BROADSHEADVILLE, PENNSYLVANIA WAS MADE AWARE OF THE SERIES OF FAILURES AND DIAGNOSED THAT THE ENGINE COOLANT THERMOSTAT WAS FAULTY. IN ADDITION, THE TRANSMISSION WAS REPLACED, UNDER A MANUFACTURERS RECALL, BUT THE FAILURE RECURRED THEREAFTER. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO GET USED TO THE NEW TRANSMISSION AND THE WAY THE VEHICLE OPERATED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY IN REGARDS TO THE MILEAGE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/06/17*LJ *JS
Mileage: 78,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT VEHICLE WAS SERVICED PER A MANUFACTURER VOLUNTARY EMISSION RECALL: 14801 (ENGINE) TO REPROGRAM THE ENGINE CONTROL MODULE. AFTER THE VEHICLE WAS REPAIRED AT JOHN DONOGHUE AUTOMOTIVE (363 VINSON BLVD, WHITEVILLE, NC 28472 (910) 642-2400), THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS SERVICED PER A MANUFACTURER RECALL: 12213 (BRAKES) WHERE THE BRAKE VACUUM MICRO SWITCH WAS REPLACED. HOWEVER, THE BRAKE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS THEN TAKEN BACK TO JOHN DONOGHUE AUTOMOTIVE, BUT THE FAILURE COULD NOT BE DUPLICATED. RECENTLY, DRIVING 35 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL INCREASED WHILE THE AIR CONDITIONER WAS TURNED ON. WHEN THE AIR CONDITIONER WAS TURNED OFF, THE TEMPERATURE GAUGE DECREASED. THE CONTACT ALSO STATED THAT THE FAN WOULD REMAIN ON FOR SEVERAL MINUTES AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. DUE TO THE DIAGNOSTIC FEES, THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED FOR THE RECENT FAILURE. THE FAILURE MILEAGE WAS 57,395. ...UPDATED 10/19/17 *BF *JS
Mileage: 57,395
WHEN TRYING TO START MY CAR IT SOUNDS LIKE WANTS TO TURN OVER BUT IT DOES'T ,EVERYTHING RESET ON MY DASHBOARD,AFTER WAITING FOR A WHILE IT STARTS BACK UP
Mileage: 110,000
TAKES NA LONG TIME TO TAKE OFF. THE CAR JERKS A LOT AND THE STEERING WHEEL GETS STUCK..
TIRES LIGHT ALL THE TIME, OVERHEATING ALL THE TIME SPEND 100 OF DOLLAR ON ANTI-FREEZE COOLANT RAN IN OVERFLOW TANK SPENT OVER $769.00 0N PEOPLE GIVING FALSE REPORT ON WHAT WRONG WITH VEHICLE. I TRIED TO FILE FOR BANKRUPTY BUT WASN'T SUCCESSFUL DUE LOW INCOME. STOP ON CITY STREET.
Mileage: 7,764
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED COOLANT ON THE GROUND. THE CONTACT'S WIFE ALSO NOTED SMOKE EMITTING FROM THE VEHICLE WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER OUTLET WAS LEAKING COOLANT OUT OF THE ENGINE ONTO THE TRANSMISSION. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Mileage: 75,000
5 CAM SHAFT COVERS REPLACED, DUE TO INTERNAL PCV FAILURE... ALSO CAUSES DIPSTICK TO POP OUT, SPRAYING OIL THROUGH ENGINE BAY... HUNDREDS OF COMPLAINTS ON INTERNET FORUMS ABOUT THIS PROBLEM
Mileage: 224,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE ENGINE OIL WAS BURNING AND CAUSED AN ODOR TO EMIT FROM THE VENTS OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE TURBO RETURN LINE WAS REPLACED EACH TIME, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE ENGINE OIL WAS LEAKING ON THE ENGINE, THE CATALYTIC CONVERTER, AND OTHER HOT SURFACES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE PCP COVER WAS REPLACED ALONG WITH OTHER UNKNOWN REPAIRS, BUT THE FAILURE PERSISTED. THE CONTACT MENTIONED THAT WHEN THE AIR CONDITIONER WAS ACTIVATED, THE CONTACT SMELLED THE ODOR OF BURNING ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 8/284/0793442. THE APPROXIMATE FAILURE MILEAGE WAS 50,660..UPDATED 08/23/17 *BF *CN
Mileage: 50,660
CLUTCH SMELL VERY STRONG DOOR DUST ALL OVER ENGINE CAR HAS 9000 MILES ON IT ALSO GETTING A ENGINE CODE SAYS CRUISE CONTROL SENSOR THIS CAR DON'T HAVE CRUISE CONTROL DEALER SAYS CLUTCH NOT UNDER WARRANTY I'M VERY DISSAPOINTED WITH THE POWER IN THE ENGINE CAR HAS NO POWER FOR GOING UP ANY SLOPE OR HILLS WAY UNDER POWERED.
BLOWN TURBO/OIL COOLING SYSTEM. REPLACED, $2050.00.,, COOLANT RESERVOIR CRACKED/ REPLACED/WITH LABOR $200.00. VALVE COVER, INNER CRACK(GASKET CRACK) ALSO, $175.00,, TIRE TOTAL FLAT(TRIED TO FILL WITH AIR) TIRE BECAME FLAT WITHIN 1 MINUTE,, HAD TO BUY NEW TIRE. $125.00/.. COIL PACK REPLACED, $175.00,, BATTERY(DIED), REPLACED $125.00// OCU/ REPLACED,$200.00// OIL PLUG REPLACED $27.00 GM PART. PARTSDIRECT PRICE WITH SHIPPING $7.00 !!!, I REELLY GOT THE SHAFT ON THAT 1 !! ON STAR COVER UNGLUED & FELL OFF,, OTHER THAN ALL THIS, IT IS THE MOST FUEL EFFICIENT MOTOR VEHICLE I HAVE EVER OWNED. .I HAVE GOTTEN AS MUCH AS 54MPG HIGHWAY,, ON A TEST OF 1 ,10TH OF A GALLON(=12.8OZ) 9MILES, THEIR IS A SECRET TO GETTING THIS MILAGE, THESE REPLACEMENTS HAVE OCCURED OVER THE COURSE OF 4.5YEARS, 168000MILES. REPAIRS TOTALLING WITH TIRES, OIL CHANGES, ETC. $5200.00,EYE OPENER,JAW DROPPER.
Mileage: 100,000
COOLANT LEAK. OUTLET HOUSING CRACKED. OIL LEAK. PCV VALVE COVER LEAKING.
Mileage: 57,000
I HAVE A 2012 CHEVROLET CRUZE ECO, WITHIN A YEAR I HAD TO HAVE THE TURBOCHARGER REPLACED. BEFORE I HAD IT REPLACE I BROUGHT IT TO THE DEALER WITH COMPLAINTS OF LOSING POWER AND THE SMELL OF GAS AND EXHAUST. THEY SAID WORKING AS NORMAL; WITHIN DAYS IT STARTED MAKING A LOUD NOISE. I CALL ONSTAR TO DO A DIAGNOSIS' IT WAS MY TURBOCHARGER. IT WAS FIX BUT A FEW DAYS LATER IT SMELT LIKE FUMES AGAIN. TOOK IT IN AND THEY SAID WORKING AS NORMAL. A YEAR LATER THE TURBOCHARGER WENT OUT AGAIN AND I PAID 1200 TO HAVE IT FIX. LONG STORY SHORT I'M STILL SMELLING EXHAUST EVEN AFTER HAVING ALL THE RECALLS FIX. NOW MY STABILITY TRACTION CONTROL LIGHT CAME ON THE OFF AGAIN. THIS CAR WAS A LEMON FROM THE BEGINNING BUT I'M OUT OF WARRANTY. I THOUGHT BY NOW THEY WOULD OF HAD A RECALL ON THEIR TURBOCHARGER AND THE OIL LINE THAT THEY SAY THAT KEEPS GETTING BLOCK AND THE EXHAUST SMELLL. IS ANYONE WORKING ON ALL THESE COMPLAINTS?
Mileage: 16,000
SERVICE TRACTION CONTROL
Mileage: 20
FIRST, I RECEIVE A WARNING ABOUT ENGINE TEMP SO I PUT SOME COOLANT IN AND THE PROBLEM DOESN'T COME UP AGAIN FOR A WEEK. BETWEEN THAT TIME, THE TIRE SENSOR MALFUNCTIONS AND THE CAR IS AT ONLY 40,000 MILES SO IT'S NO LONGER UNDER WARRANTY. THE SECOND TIME I GET THE TEMP WARNING I'M ON THE WAY TO WORK RIDING ALONG A HIGHWAY AND THE CAR LOSES MOMENTUM AND LED ADVISES THAT CAR IS LOWERING POWER TO PROTECT ENGINE. MIND YOU, THIS IS AFTER I'VE ALREADY SPENT $400 ON NEW TIRES AND CHANGED THE OIL. A MINUTE AFTER THE LED ON, THE CAR WAS TRYING TO COMPLETELY SHUT DOWN AT THIS POINT AND I PULLED OVER. WHEN I GET TO A COMPLETE STOP, STEAM JUST ENGULFS MY HOOD. THE CAR WENT FROM DRIVING WITH NO INDICATION OF TROUBLE TO A COMPLETE DISASTER IN A MATTER OF ONE AND A HALF MINUTES. I HAD THE CAR TOWED TO MY HOUSE AND LATER ON BROUGHT IT TO A CHEVROLET DEALER TO GET A DIAGNOSTIC. CHEVROLET ADVISES THAT THE ENGINE IS BAD. MY FOUR YEAR OLD CAR WITH JUST OVER 40,000 MILES NEEDS A $7,000 ENGINE REPLACEMENT. THIS IS NOT A NORMAL OCCURRENCE AND I'VE NEVER HAD A SIMILAR ISSUE ON A CAR THAT HASN'T EVEN HIT HALF A 100K. THESE PROBLEMS DIDN'T HAPPEN WITH A 1999 MODEL I HAD FOR MUCH LONGER THAN THIS AND THE MILEAGE WAS OVER 120,000 WHEN THE CAR STARTED GIVING UP. THERE ARE MANY SIMILAR COMPLAINTS HERE WITH SIMILAR ISSUES AND THESE PEOPLE INVESTED IN A VEHICLE THAT WE EXPECTED TO SERVE US FOR THE PRICE WE PAID. I BOUGHT AMERICAN BECAUSE I WANTED TO SUPPORT INDUSTRY IN OUR COUNTRY. CHEVY LAUDS ITSELF AS A TOP-TIER COMPANY RANKED AT HIGHLY WITH MULTIPLE AUTO MAGAZINES EVERY YEAR. MY EXPERIENCE HAS BEEN VERY LOW, THOUGH AND THIS HAS CAUSED ME SEVERE FINANCIAL BURDEN FOR A VEHICLE I PAID IN FULL PRICE BRAND NEW. ENGINE REPLACEMENTS DO NOT HAPPEN AT 40,000 MILES ON A BRAND NEW CAR WITH A TOP-TIER AUTO MAKER. *TR
Mileage: 40,080
WAS DRIVING AND ALL THE SUDDEN GOT WARNING LIGHTS AND A/C SHUT OFF DUE TO COOLANT TEMP? OR SOMETHING TO THAT AFFECT. THEN MY FAN KICKED ON AND IT WENT AWAY BUT THE FAN JUST STAYS RUNNING BUT THE COOLANT TEMP IS NOT EVEN HOT CAN EVEN GET HOT OUT OF THE HEATER VENTS BUT STILL THINKS I'M OVERHEATING THEN THE CAR SHUT ITSELF OFF! I HAVE AN APPOINTMENT IN THE MORNING WITH CAR DEALERSHIP BUT I'VE SEEN MANY PEOPLE ARE HAVING THE SAME ISSUE SHOULD BE A RECALL NOT FAIR TO MAKE US PAY MY CAR IS STILL NEW
Mileage: 59,143
MY 2012 CHEVY CRUZE ECO SUDDENLY LOST POWER AND ACCELERATION WAS VERY POOR ON 10/29/2016. ALMOST GOT HIT TRYING TO PULL OUT FROM A STOP SIGN BECAUSE THE POWER WAS NO LONGER THERE TO TAKE OFF. AFTER HAVING AN AUTO MECHANIC SHOP LOOK AT THE CAR ON 10/31/2016 WE DISCOVERED THAT THE OIL LINE FROM THE BLOCK OR WHERE THE OIL SUPPLY COMES FROM FOR THE TURBO HAD BEEN A PLASTIC LINE THAT HAD MELTED AND STOPPED OIL FROM FLOWING TO THE TURBO CHARGER. THIS APPEARS TO BE A POOR DESIGN ON GM'S PART TO USE PLASTIC LINES FOR SOMETHING THAT WILL OBVIOUSLY BE TRANSFERRING HOT OIL. IT SEEMS TO HAVE CAUSED THE TURBO TO BURN UP AND ALSO CREATED AN EXHAUST LEAK . I AM STILL WAITING ON A FINAL PRICE FROM THE MECHANIC SHOP TO FIND OUT HOW MUCH DAMAGE WAS DONE. THEY HAVE CALLED ME TODAY 11/1/2016 AND ASKED THAT I COME IN SO THEY CAN SHOW ME MORE DAMAGE THEY HAVE FOUND AS A RESULT OF THIS LINE MELTING. I HAVE SPOKEN TO ONE OF THE OWNERS AT [XXX] FAMILY OF DEALERSHIPS AND THEY WERE OF NO HELP STATING THAT IT IS OUT OF WARRANTY. REALLY? IT IS A DEFECTIVE DESIGN FLAW SO WHY SHOULD I BE HAVING TO PAY FOR THE REPAIR? I WOULD LIKE SOME HELP WITH THIS ISSUE PLEASE! I KNOW I HAVE 140000+/- MILES ON THE CAR BUT IT HAS BEEN MOSTLY HIGHWAY MILES AND MAINTENANCE HAS ALWAYS BEEN DONE ON THE VEHICLE. I USE THIS FOR MY WORK AND FAMILY VEHICLE SO IT IS NOT DRIVEN HARD OR ABUSED IN ANYWAY. I HATE THE FACT OF TURNING IN A COMPLAINT THAT INVOLVES A DEALER THAT I HAVE RECOMMENDED TO SO MANY PEOPLE IN THE PAST BUT HE WAS OF NO HELP AT ALL AND REALLY SHOWED NO CONCERN THAT THERE WAS AN ISSUE LIKE THIS WITH A VEHICLE THAT HE HAD SOLD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 140,000
HELLO. OUR PROBLEM IS DEFECT CHEVROLET CRUZE 2012 . MILEAGE IS 79373. MY CAR HAS SOME RECALLS FIXING ACTIONS AND NOW "EXHAUST LEAK FROM FONT OF ENGINE..DAMAGING TURBOCHARGER..AS A RESULT -MAY CAUSE A FIRE"( ALAN WEBB CHEVROLET DILLER VANCOUVER, WA-SEE ATTACH.). TO FIX CAR WE NEED TO PAY 7650$ WHY WE MUST PAY FOR DEFECT ? COULD YOU HELP US WITH THIS PROBLEM,PLEASE.THE STRANGE NOISE APPEARED WHEN WE WERE DRIVING TO HOME FROM CARSON TO VANCOUVER, WA. AFTER DIAGNOSE AT ALAN WEB (3712 NE 66 AVE VANCOUVER, WA 98661) CAR STAYS AT MY APP. PARKING LOT. THANKS. *TR
Mileage: 79,375
ENGINE FAN KEEPS RUNNING AND DEALERSHIP INSISTS IT'S NORMAN BUT IT WASN'T HAPPENING FROM 2012 THROUGH 2014. HAPPENS WHEN I START THE CAR AND ENGINE IS COLD, WHEN SITTING AT LIGHT A LIGHT, WITH AIR ON OR OFF. I BOUGHT IT BRAND NEW. I HAVE THE FEELING THEY'RE WAITING FOR SOMETHING MAJOR TO HAPPEN. I'M VERY CONCERNED. I'VE HAD IT CHECKED 3 TIMES. THEY SAY IT'S NORMAL, BUT IF IT WERE DOING THIS WHEN I BOUGHT IT, I DEFINITELY WOULDN'T HAVE. PLEASE HELP, I DON'T WANT TO DIE!
Mileage: 38,000
IVE HAD MY CAR FOR 2 YEARS NOW. AFTER THE FIRST YEAR I BEGAN NOTICING THE ENGINE WOULD BE GOING AT A STEADY SPEED AND IF YOU BEGAN TO ACCELERATE THE ENGINE WOULD REV OR STALL AND THE RPMS SHOOT UP. THE ONLY WAY TO KEEP IT FROM PRODUCING THE ACTIONS IS TO SLOWLY ACCELERATE. THE ENGINE IS SLUGGISH AND DOES THIS WHILE IN CRUISE CONTROL.. AFTER GETTING THE COMPLETE READ, IT WAS SAID THE 02 SENSORS WERE OUT. THE ENGINE IS NOW TO THE POINT IT WILL RANDOMLY BE GOING AND THE ENGINE LIGHT WILL START FLASHING AND ALL SPEED IS REDUCED. THEY WERE REPLACED, BUT THE PROBLEM PERSISTED. THE CAR STALLS OUT SO OFTEN I REFUSE TO TAKE IT IN TO CITIES OR ONTO THE INTERSTATE. I WILL BE GOING BACK TO A TRUCK AFTER THIS IS PAID OFF! WILL BE GOING TO THE DEALERSHIP THIS WEEK!
Mileage: 75,000
DRIVING ON BUSY STREET CAR CUTS OFF HEARD A POP IN ENGINE DISPLAY SAYS ENGINE LOSING POWER ENGINE LIGHT COMES ON MANAGED TO PULL OVER CAR WILL TURN OVER BUT WILL DIE OUT. HAD TO HAVE CAR TOWED BY INSURANCE COMPANY CAR HAS 64,000 MILES.
Mileage: 64,000
MIL CAME ON WHILE DRIVING, VEHICLE SET P0171 P0106 CODES, IDLES ROUGH. VALVE COVER CRACKED AT PCV HOUSING AND PCV VALVE STUCK OPEN RESULTING IN AIR LEAK.
Mileage: 63,207
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. ALSO, THE TEMPERATURE GAUGE REGISTERED HOT ALMOST IMMEDIATELY. THE THERMOSTAT WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE ENGINE OIL WARNING LIGHT ILLUMINATED; HOWEVER, THERE WAS SUFFICIENT OIL IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Mileage: 130,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE AT A STOP, THE VEHICLE LOST POWER AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT PLACED THE VEHICLE IN PARK AND RESTARTED THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAM COVER WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,000.
Mileage: 128,000
BROUGHT MY CAR IN FOR WHAT LOOKED LIKE INTAKE SEALS AND FOUND OUT THAT THE INTAKE MANIFOLD MANIFOLD IS CRACKED. I CALLED MANY OTHER AUTO REPAIR PLACES AND FOUND THAT THIS IS A MASSIVE PROBLEM AND CAN ONLY BE GOTTEN FROM THE DEALER AND I WILL BE GETTING ONE OF THE LAST IN THIS AREA AT THE COST OF $450.00 PLUS TIME. THE CAR STARTED RUNNING RUFF AND HAS 9 DIFFERENT CODES ALL RELATING TO A LEAN CONDITION.
Mileage: 87,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT AN ABNORMAL BURNING ODOR EMITTED FROM THE VEHICLE AND IT OVERHEATED. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO RESPOND AND THE BRAKES MADE AN ABNORMAL NOISE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT AND WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 25 TO 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, IT SHOOK VIOLENTLY. THE DEALER DIAGNOSED THAT THE VALVE COVER NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
MY ENGINE LIGHT IS ON. I PUT GAS IN MY VEHICLE AND WHEN I TURN THE KEY TO START IT, IT HESITATES TO START THEN WHEN PULLING OFF IT BEGINS TO JERK.... WHEN AT LIGHTS IT SOMETIMES HESITATES TO TAKE OFF.
IN DEC OF 2015 I HAD TO REPLACE THE THERMOSTAT WITH ONLY 39000 ON IT CHECK ENGINE LIGHT ON FAN RACING. 6 MONTHS LATER IT'S HAPPENING AGAIN CHECK ENGINE LIGHT ON FAN RACING NOW THERE SAYING IT MIGHT BE AN ELECTRICAL PROBLEM.I HAVE DRIVEN CHEVYS FOR 30 YEARS AND NEVER HAVE I HAD THIS MUCH TROUBLE THIS WILL BE MY LAST. FROM READING THE FORUMS IT SEEMS LIKE A LOT OF PEOPLE HAVE THE SAME PROBLEMS WHY ISN'T THERE A RECALL ON THIS CAR.
I'VE WENT THROUGH 7 TURBOS, I BOUGHT THE CAR BRAND NEW. IM NOW HAVING ELECTRICAL ISSUES WITH IT.
Mileage: 10,000
DRIVING MY CAR AT ABOUT 25MPH STARTED TO HEAR A RATTLE IN IT. WHEN WENT TO ACCELERATE THE CAR STARTED TO SMOKE AND HAD NO POWER. WHEN IDLING YOU COULD HEAR THE MOTOR "WORK" AND IT HAD A JUMP IN IT. ONLY HAS 50,000 MILES AND HAS NEVER BEEN DRIVEN HARD. OF COURSE IT'S OUT OF WARRANTY NOW AND I HAVE NO CLUE WHY IT WOULDN'T ACCELERATE AND STARTED SMOKING. THE ENGINE LIGHT CAME ON AND WAS STILL ON WHEN I LEFT MY CAR SITTING ON THE SIDE OF THE ROAD.
Mileage: 50,000
I WAS STARTING TO CROSS A BUSY INTERSECTION WHEN THE ENGINE LOSS POWER LIGHT AND STABILITY CONTROL LIGHT CAME ON. CAR WOULD NOT GO OVER 5 MILES AN HOUR. JUST ABOUT 90 DAYS AGO IT WAS AT THE CHEVY DEALERSHIP FOR SAME PROBLEM WHERE THE THROTTLE BODY AND ALL SENSORS WERE REPLACED.
Mileage: 96,454
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 30 MPH DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE SPUTTERED AND STALLED, AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM COVER NEEDED TO BE REPLACED AND THE FUEL TRIM NEEDED TO BE RESET. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED AGAIN TO THE DEALER. THE CONTACT STATED THAT THE STABILITRAC WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
ENGINE STARTS SHAKING WHEN AIR CONDITIONER IS ON AND WHILE IN STOP SIGH.
Mileage: 40
VEHICLE HAS 29,980 APPROXIMATE MILES. VEHICLE HAD A LEAKING TORQUE CONVERTER SEAL. WHILE DEALERSHIP WAS REMOVING TRANSMISSION, A STRAY BOLT FELL FROM THE INTERIOR OF THE MOTOR. BOLT DOES NOT BELONG TO CAR. IT HAS DAMAGED THE BELL HOUSING. NO OTHER DAMAGE HAS BEEN REPORTED AT THIS MOMENT.
I PURCHASED A NEW 2012 CRUZE ECO NEW AND CURRENTLY HAVE 48K MILES ON IT. THIS WEEKEND THE CRUZE TWICE HAD THE FOLLOWING PROBLEMS: 1. DIC ERROR - ENGINE POWER REDUCED 2. DIC ERROR - SERVICE STABILITRAK 3. CHECK ENGINE LIGHT ENGINE POWER WAS REDUCED TO PEAK OUT AT 10 MPH. LUCKILY THE POWER STEERING WAS UNAFFECTED AND I WAS ABLE TO GET THE CRUZE HOME WITHOUT ACCIDENT. LETTING THE CRUZE SIT FOR A FEW MINUTES IN THE OFF POSITION SEEMED TO CLEAR THE ISSUE, BUT IT WAS STILL SCARY TO HAVE THE ENGINE SHUT DOWN LIKE IT DID. LOCAL DEALER CONFIRMED THAT THE THROTTLE BODY WAS JUNK AND REPLACED IT BUT NOT UNDER ANY WARRANTY. TOTAL COST WAS $400. DEALER CONFIRMED THAT SIMILAR ISSUE IS OCCURRING WITH SIERRA PICKUPS AND THE TB IS COVERED UNDER THE POWERTRAIN WARRANTY. VERY DISAPPOINTED THAT THE TB WAS NOT COVERED AS AN ENGINE COMPONENT. MANY CRUZE OWNERS ARE HAVING THIS PROBLEM...LOOK ON CRUZETALK.COM. THE TB SHOULD NOT BE WEARING OUT AT 48K...OR 100K.
Mileage: 48,000
VEHICLE CUTS OUT WHILE AT A STOP LIGHT LIKE IT WANTS TO SHUT OFF, CAR WAS RUNNING ABOUT 10 MINUTES AND IN MOTION AT 30 MPH FOR 5 MINUTES WHEN IT STARTED, THEN DROVE ON THE HIGHWAY FOR 30 MINUTES AND THROUGH TOWN ANOTHER 10 MINUTES, WHEN I GOT HOME IT WAS STILL CUTTING OUT, I WAS ALMOST HOME WHEN I NOTICED THE ENGINE LIGHT CAME ON. TODAY I DID FILL MY GAS TANK. IT HAS DONE THIS ON OTHER OCCASIONS BUT NOT AS BAD AS IT DID TODAY AND THIS WAS THE FIRST TIME THE ENGINE LIGHT CAME ON. MY CAR HAS A LITTLE OVER 70,000 MILES ON IT, I'VE DONE REGULAR OIL CHANGES, WHEN I LOOKED UNDER THE HOOD I NOTICED LIQUID AROUND MY MOTOR GASKETS AND THE TRAY UNDER IT, I COULDN'T TELL IF IT WAS OIL OR ANTIFREEZE. WARRANTY HAS RAN OUT.
Mileage: 70,000
61,000 MILES AND CAR IS SHOWING REPEATED P2135 CODES FOR THROTTLE/PEDAL SENOR ISSUE AND PLACES THE CAR IN LIMITED POWER MODE. EVENT HAS HAPPENED DURING WARM-UP, AT STOP SIGNS AND LIGHTS, LOCAL STREET SPEEDS, AND DURING HIGHWAY TRAVEL/SPEEDS. I HAVE CLEARED THE ISSUE USING OBD II TOOL AND PHONE APP.
Mileage: 59,785
I JUST PURCHASED MY 2012 CHEVY CRUZE 3 MONTHS AGO, IT HAS 36,000 MILES. LAST WEEK WHEN I STARTED OFF TO WORK I GOT A REDUCED ENGINE POWER MESSAGE AND THE CAR WOULD NOT ACCELERATE. I READ THE MANUEL AND FOLLOWED THE INSTRUCTIONS, TURNED OFF THE CAR, WAITED AND RESTARTED,BUT IT STILL WOULD NOT ACCELERATE. I CHECKED ONLINE FOR REPORTED PROBLEMS WITH THE CAR AND FOUND THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. I CALLED THE DEALERSHIP AND WAS TOLD I COULD TAKE THE CAR IN BUT WOULD HAVE TO PAY FOR ANY REPAIRS BECAUSE THERE WAS NO RECALL ON THIS PROBLEM. A FEW DAYS LATER I STARTED THE CAR AND IT SEEMED FINE SO I TRIED DRIVING IT. IT WAS FINE FOR THE FIRST 15 MINUTES BUT THEN THE REDUCED ENGINE POWER LIGHT CAME ON AGAIN AND THE CAR WOULD NOT ACCELERATE ONCE AGAIN. I HAD TO PULL OFF TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND WAIT SEVERAL MINUTES TO BE ABLE TO DRIVE A SHORT DISTANCE BEFORE THE PROBLEM HAPPENED AGAIN. THANK GOD I WAS NOT ON THE HIGHWAY WHEN THIS HAPPENED OR I COULD HAVE BEEN IN A TERRIBLE ACCIDENT. I CAN NOT BELIEVE THAT WITH SO MANY OWNERS REPORTING THE SAME PROBLEM THERE HAS NOT BEEN A RECALL. ALSO IT APPEARS THE MANUFACTURER WAS AWARE OF THE PROBLEM FROM THE BEGINNING BECAUSE IN THE OWNERS MANUEL THEY TELL YOU WHAT TO DO IF THIS SHOULD HAPPEN.
Mileage: 36,000
AROUND SUNRISE ON A HIGHWAY WITH AN ADULT PASSENGER THE CAR LOST ALL POWER INSTANTLY. THE STEERING WAS HEAVY AND THE BRAKES HAD VERY LITTLE POWER. WE WAS ABLE TO DRIFT OVER TO A SAFE AREA. THE WAY THIS CAR PERFORMS WITH LITTLE BRAKING EFFORT IT CAN CAUSE SOME BAD ACCIDENTS IN OTHER ENVIROMENTS SUCH AS MOUNTAINS. THE SAFETY OF THE CHEVROLET CRUZE MODELS NEEDS TO BE IMPROVE.
Mileage: 69,265
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 40 MPH, THE COOLING FAN WAS ACTIVATED AND THE THERMOSTAT GAUGE INDICATED THAT THE VEHICLE WAS RUNNING HOT. UPON FURTHER NOTICE, THE CONTACT NOTICED LIQUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE WATER PUMP, WATER PUMP HOUSING, AND THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mileage: 90,000
WHILE DRIVING THE CAR LOSES POWER AND COMES BACK. THIS HAPPENS AT ANY SPEED OR EVEN TAKING OFF FROM A STOP SIGN. THERE HAVE BEEN SEVERAL OCCISIONS
Mileage: 54,000
CHEVROLET CRUZE RECALL MY 2012 CHEVROLET CRUZE WAS RECALLED TWICE, ONCE OF OVERHEATING WHILE DRIVING, AND ONCE FOR BRAKE FAILURE WHEN CRAWLING, SUCH A PARKING. THE DEALERSHIP TRIED TO FIX THESE PROBLEMS, BUT THE BRAKES STILL FAIL, AND NOW THE USES 1 QUART EVERY WEEK. THE BRAKE FAILURE RECENTLY REOCCURRED WHEN MY SPOUSE WAS PARKING AND SHE HIT A WALL AND DAMAGES THE CAR. THE DEALER HAS SINCE TOLD ME THEY DO NOT KNOW WHY THE CAR IS CONSUMING OIL, SO I HAVE ELEVATED THE ISSUE TO GM I THINK THAT THE NTSB HAS TO FURTHER MONITOR THIS PROBLEM TO ASCERTAIN WHY THE RECALLED ITEMS ARE STILL FAILING.
Mileage: 30,000
WE HAD 6 RECALLS WE NEVER NEW ABOUT TURN OUT THE CAR BROKE DOWN CALL DEALER AND SAID WE RECEIVE THAT DAY A RECALL CAR WAS NOT DRIVABLE CALL POWER TRAIN THEY SENT A WREAKER RECALL WERE FIX NOW THEIR CHARGING 2,200 FOR A ECOTEC TURBOCHARGER THAT'S CRACK IN A GM WEB SITE WHERES THEIR IS A RECALL BUT YET HAVE NOT RECEIVE ONE THIS IS A SINGLE MOM OF 4 KIDS WE NEED CAR FIX ASAP HELP PLEASE MY BROTHER HAS A WRECKER SERVICE ITS IN FORT STOCKTON TX NOT DRIVABLE BAD LOAD NOSE JUST STARTED IN MOTION THIS CAR 3YRS OLD VERY UPSET.
Mileage: 43,224
SMELLS LIKE BURNING OIL TOOK CAR TO MY MECHANIC AND SAID THERE IS SOME OIL SPILLING ON SIDE OF ENGINE.
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS A STRONG OIL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN OIL LEAK, BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. AFTER FILLING THE VEHICLE WITH FUEL, THE CONTACT STARTED THE VEHICLE AND IT MADE A SPUTTERING NOISE AND BEGAN TO SHAKE. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE CONTACT TURNED THE KEY TO THE OFF POSITION; HOWEVER, THE ENGINE DID NOT POWER OFF. IT TOOK SEVERAL ATTEMPTS TO POWER THE ENGINE OFF. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND KEPT THE VEHICLE PARKED FOR APPROXIMATELY FIVE MINUTES UNTIL THE SHAKING AND SPUTTERING CEASED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN FUELING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Mileage: 106,000
TWICE I HAVE WALKED BACK TO MY CAR & FOUND THAT THE ENGINE HAS REMAINED ON. AFTER PARKING, I PRESS THE ENGINE ON/OFF BUTTON, EXIT THE CAR, LOCK ALL DOORS WITH THE FOB AND WALK AWAY. THIS TIME, I PARKED IN A VERY LARGE, CROWDED PUBLIC PARKING LOT. I WAS AT LEAST 6 BLOCKS AWAY FROM THE CAR FOR 2 HOURS. THANKFULLY, THIS HAS OCCURRED WHEN THE CAR IS OUTSIDE, NOT IN MY GARAGE. IN RECENT LIGHT OF PEOPLE SUCCUMBING TO CARBON MONOXIDE POISONING DUE TO THIS VERY SITUATION OCCURRING WITH CARS IN CLOSED GARAGES, I WOULD EXPECT A VOLUNTARY OR FORCED RECALL TO REMEDY THIS GM ADMITTED DESIGN DECISION.
Mileage: 50,000
WHEN THE CAR FIRST STARTED MESSING UP IT WAS MINOR THINGS I NOTICED: THE IN DASH LIGHTER NOT WORKING, TRUNK LATCH DOESN'T WORK EXCEPT BY KEY, TURN SIGNALS WOULD GLITCH, CAN'T USE USB & AUDIO CORD AT SAME TIME WITHOUT IT CUTTING OFF BOTH COMPLETELY. THEN A COUPLE WEEKS LATER I NOTICED MY CAR HAD AN UNUSUAL DELAY IN INCREASING SPEED IT WAS AS IF I HAD TO PUSH IT TO THE FLOOR JUST TO GET TO 30 MPH. NOW THE MOST RECENT EVENT OCCURRED ON 9/17/15 WHICH IS WHAT'S PROMPTING ME TO FILE THIS COMPLAINT (KEEP IN MIND I'VE ONLY OWNED THE VEHICLE FOR 8 MONTHS, PURCHASED AT 54K MILES CURRENTLY HAS 70.9K) I DROVE TO MY HOUSE APPROX 30 MIN HWY FROM WHERE I WAS I GOT INTO MY CAR THE NEXT MORNING IT DIDN'T START AT ALL. MY BF CHECKED THE BATTERY VOLTAGE & IT WAS TOO DEAD TO TEST, WITH A JUMPER BOX MY CAR TOOK APPROX10 MIN TO EVEN TURN OVER, DURING THE TIME OF ME INSIDE THE CAR ATTEMPTING TO START IT MY STEERING COLUMN LOCKED UP, LIGHTS IN DASH, RADIO SYSTEM, HEADLIGHTS EVERYTHING FLASHING ON AND OFF, KEY WAS STUCK INSIDE IGNITION, A FOUL SMELL & CLICKING NOISE IS COMING FROM ENGINE, & COULDN'T LOCK DOORS ONCE I TURNED CAR OFF IMMEDIATELY. THIS ALL OCCURRED I'D SAY WITHIN A MATTER OF 30 SECONDS AFTER THE CAR TO TURNED OVER. WAS SO FREAKED OUT I DIDN'T TRY TO START AGAIN FOR 2-3 MIN AND ONCE I DID IT STARTED RIGHT UP. WITHIN 72 HRS I HAVE NOW SEEN THE STABILITRAC SERVICE ALERT, THEFT ALERT SYSTEM NEEDS SERVICED, ALONG W/ AIR BAGS, & BATTERY LIGHT FLICKERS ON & OFF. THE CLICKING UNDER MY HOOD HAS CONTINUED, THE ROTTEN EGG SMELL FROM ENGINE COMES & GOES, DASH LIGHTS GO DIM THEN GO BACK TO REGULAR. DROVE TO O'REILLYS, THEY WERE ABLE TO TELL ME I NOW HAVE A BAD ALTERNATOR AS WELL. RECALL 14801 WAS ISSUED FOR REPROGRAM ENGINE CONTROL MODULE, GETTING SERVICED THIS WEEK AT DEALERSHIP BUT COULD THIS POSSIBLY CAUSE ALL THIS?? ESPECIALLY CONSIDERING I DON'T WANT TO BE RESPONSIBLE FOR REPAIRS. HELP
Mileage: 68,492
THE ACCELERATION TAKES A LOT TO GO FROM 0-30 MPH AND WHEN IT DOES THE CAR FEELS AS THOUGH IT WILL STALL. VEHICLE IS SERVICED REGULARLY. THIS SEEMS TO BE WORSE WHEN THE DEFROST OR AIR IS ON. THE GAS PEDAL NEEDS TO BE ALMOST TO THE FLOOR FOR IT TO EVEN PICK UP AND WHEN IT DOES ACCELERATE IT JUMPS BETWEEN THE GEARS AND THE RPM REEVES UP AND THE VEHICLE IS SLOW TO MOVE.THE ENGINE FAN ALSO RUNS FOR 30 SECS, SHUTS OFF, 1-2 MINS LATER RUNS FOR 30 SECS AND SHUTS OFF. HAVE HAD ENGINE TEMP CHECKED AND NO ISSUES WITH THE CAR OVERHEATING BUT UNKNOWN WHY THE FAN RUNS ON HIGH ALL THE TIME AND IT TAKES AWAY THE POWER TO THE CAR.
Mileage: 54,500
I HAVE NOTICED THAT THE ACCELERATION TAKES ALOT TO GO FROM 0-30 MPH AND WHEN IT DOES THE CAR FEELS AS THOUGH IT WILL STALL. THERE IS A HALF TANK OF GAS, AND NO INDICATION IT SHOULD BE DOING THIS. OIL IS CHANGED REGULARLY. THIS HAS HAPPENED A FEW TIMES BEFORE THIS INCIDENT OF TODAY. THE GAS PEDAL NEEDS TO BE ALMOST TO THE FLOOR FOR IT TO EVEN PICK UP AND WHEN IT DOES ACCELERATE IT JUMPS BETWEEN THE GEARS AND THE RPM GOES BEYOND 4-5 TO GET IT TO EVEN 20MPH. I DID HAVE AN INCIDENT WHEN THE CAR STALLED AS I WAS IN REVERSE. THAT HAPPENED AT AROUND 30-35K MILES. I DECIDED TO GOOGLE THE ACCELERATION ISSUE AND SEE I AM NOT THE ONLY ONE. MY CAR ITSELF HAS HAD 3 RECALLS FIXED.
Mileage: 40,000
I WAS DRIVING HOME FROM WORK ON THE HIGHWAY DOING ABOUT 60-65 MILES PER HOUR. THE CAR WAS DRIVING FINE BUT IT SUDDENLY STARTED TO LOOSE SPEED AND POWER. THEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR STALLED. I WAS ABLE TO MAKE IT TO THE SHOULDER SAFELY BUT TRAFFIC WAS FLYING BY ME AT VARYING SPEEDS FROM 50-75 MPH. THE VEHICLE STALLED WITHIN 30 SECONDS OF ME NOTICING THE LOSS OF POWER AND THE GAUGES DID NOT SHOW ANY WARNING LIGHTS OF HEATING OR EMPTY GAS TANK. I ALLOWED THE CAR TO COOL DOWN FOR ABOUT 10 MINUTES AFTER POPPING THE HOOD OPEN AND THEN I ATTEMPTED TO START IT. NO LUCK. THE STARTER WAS CRANKING BUT THE ENGINE WOULD NOT TURN. THE ENGINE TRIED TO TURN ON AS IF I KEPT THE KEY TURNED IN THE ON POSITION. I ALLOWED THE CAR TO COOL DOWN FOR ANOTHER 40 MINUTES (WITH THE HOOD OPEN) AS IT WAS A HOT DAY, 87F, I ATTEMPTED AGAIN AND THE SAME STARTING NOISE CAME, BUT THE CAR NEVER TURNED BACK ON. I HAD TO CALL A TOW TRUCK AND SPEND $130 TO TAKE IT HOME. I'M GLAD THAT I WAS ALONE AND THAT IT WAS DURING THE DAY. IMAGINE IF THIS HAPPENED AT NIGHT IN A WINTER ICY ROAD WHEN I HAVE MY FAMILY WITH ME!!! WOW... THIS SITUATION SCARED ME AND NOW I'M NOT SURE IF I SHOULD USE THE CAR FOR ANYMORE FOR ROAD TRIPS WITH THE FAMILY, ITS DANGEROUS. THE INTERIOR ALSO SMELLS LIKE ANTIFREEZE FLUID WHEN I TURN ON THE HEAT IN WINTER TIME. THAT IS ANOTHER ISSUE!!!. I HOPE TO HEAR FORM GM. THANK YOU *TR
Mileage: 26,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THAT WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE REPAIRS, THE MECHANIC DIAGNOSED THAT THERE WAS OIL LEAKING FROM THE TURBO INTO THE INTAKE HOSE AND THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE CAM COVER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO GET THE VEHICLE TO STOP, HOWEVER, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 88,000.
Mileage: 88,000
A/C OFF DO TO HIGH ENGINE TEMP ENGINE OVERHEATING MESSAGES ON DASH. FALSE. STICKING THERMOSTAT
Mileage: 30,000
I WENT TO MY FATHERS HOUSE AND HE NOTICED THE SMELL OF ANTIFREEZE STRONGLY. HE LOOKED UNDER MY HOOD AND ON THE GROUND AND ITS LEAKING EVERYWHERE. I HAD BOUGHT THIS CAR NOT EVEN 4 MONTHS AGO AND THE FIRST WEEK THE CHECK ENGINE LIGHT WAS ON.
Mileage: 72,700
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING AND THERE WAS AN ANTI FREEZE ODOR. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE DEALER REPLACED THE THERMOSTAT, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ANTI FREEZE ODOR WAS STRONG, WHICH CAUSED HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER ON A SEPARATE OCCASION WHERE DYE WAS ADDED INTO THE RADIATOR TO FIND A LEAK, BUT FAILED. ON ANOTHER OCCASION, THE VEHICLE WAS TAKEN TO A DEALER WHERE A PRESSURE TEST WAS PERFORMED BUT THE ANTI FREEZE ODOR BECAME WORSE. THE FAILURE MILEAGE WAS 32,600.
Mileage: 32,600
DROVE MY CAR ABOUT 70 MILES ON THE INTERSTATE ONCE I GOT INTO TOWN AND STOPPED AT A RED LIGHT THE CAR BEGAN TO SPUTTER, WHEN I ACCELERATED THE CAR WAS HESITANT. MAJOR SAFETY CONCERN, I COULD HAVE BEEN REAR ENDED. ALSO, WHEN MAKING A LEFT HAND TURN ONTO A BUSY STATE ROUTE THE CAR WOULD NOT ACCELERATE IT WAS VERY HESITANT MAKING THE TURN TO A POINT I THOUGHT THE CAR WAS GOING TO STALL, IN FRONT OF ONCOMING TRAFFIC. THE CAR IS AT THE DEALER TODAY GETTING THE COOLANT RECALL COMPLETED AND IT WILL BE COMPUTER CHECKED FOR THE ENGINE LIGHT. FROM WHAT I WAS TOLD BY ANOTHER MECHANIC, THE CAR IS LOOSING VACUUM PRESSURE AND THE VALVES OR VALVE COVER IS LEAKING. *TR
Mileage: 75,000
WHILE ACCELERATING FROM A STOP, ENGINE SUDDENLY LOST POWER, WARNING LIGHTS CAME ON, "REDUCED ENGINE POWER" MESSAGE DISPLAYED. BROUGHT CAR TO A STOP, ACCELERATOR PEDAL DID NOTHING, ENGINE WOULD ONLY IDLE. SHUT ENGINE OFF FOR 20 SECONDS, RESTARTED, AND PEDAL WORKED, CAR WOULD ACCELERATE. RETURNED HOME, SCANNED ENGINE CONTROL MODULE FOR CODES, FOUND P2135 FOR THROTTLE POSITION SENSOR. TOOK TO DEALER FOR REPAIRS UNDER WARRANTY, THEY CLEANED THROTTLE BODY. HAD CAR BACK FOR 2 DAYS AND PROBLEM OCCURRED AGAIN. FOUND SAME CODE, RETURNED CAR TO DEALER. CHEVY DEALER WAS RELUCTANT TO REPLACE THROTTLE BODY, DIDN'T EVEN MENTION THE MALFUNCTION AND WANTED TO INSTEAD REPLACE A COOLANT SENSOR. I WAS ABLE TO CONVINCE THEM TO REPLACE THROTTLE BODY, AND THE REPAIR ORDER STATES THAT THEY UPDATED THE ECM SOFTWARE LEVEL. I BELIEVE THERE IS A TSB WHICH SHOULD BE A RECALL. SUDDEN LOSS OF ENGINE POWER IS EXTREMELY DANGEROUS WHEN PULLING INTO TRAFFIC, MERGING, ETC. *TR
Mileage: 54,202
REPORTED OIL PRESSURE DROP ALERT ON MY CAR, STRONG RUBBER BURNING SMELL AND SMOKE COMING FROM ENGINE. OIL WAS SPRAYING OUT ON ENGINE, REPORTED THE ISSUE TO CHEVY, HOWEVER THEY STATE NOTHING CAN BE DONE UNTIL MID APRIL. WAS SENT HOME DRIVING CAR IN THIS CONDITION AND WAS NOT OFFERED HELP NOR WAS MY CAR SERVICED OR FIXED DURING THE APPOINTMENT I MADE AT THE SUNRISE CHEVROLET LOCATION. *TR
Mileage: 69,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MAP SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO PASS INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATED 4/30/15*CN THE CONSUMER STATED THE VEHICLE DID NOT IDLE PROPERLY AND THE VEHICLE WOULD STALL WHEN HE ATTEMPTED TO PULL OUT INTO TRAFFIC. UPDATED 06/23/15*JB
Mileage: 66,000
FOR THE PAST SEVERAL MONTHS SINCE JUNE 2014, I HAVE BEEN EXPERIENCING THE VEHICLE ACCELERATION PERFORMANCE DECREASE. ONCE AT A STOP OR STOP LIGHT, IT TAKES THE VEHICLE BETWEEN 10 TO 40 SECONDS TO FULLY PICK UP SPEED UPON PRESSING ON THE ACCELERATION. TODAY (02/14/2015) THE VEHICLE STOPPED WITH ENGINE LIGHT ON WHILE I WAS TRYING TO MOVE FROM A STOP SIGN. THIS WAS SCARY. I IMAGINED THIS WOUND HAVE BEEN TERRIBLE IF I WAS IN THE MIDST OF FAST MOVING VEHICLES. I WENT ONLINE TO CHECK IF THERE WAS A TREND IN THE CHEVY CRUZE ACCELERATION AND RANDOM ENGINE SHUT DOWN; SADLY I CAME ACROSS SEVERAL COMPLAINTS FROM THE FOLLOWING LINK: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/CRUZE/2012/ENGINE/ENGINE.SHTML THIS IS A SERIOUS ISSUE, AND I URGE THE FEDERAL GOVERNMENT TO INVESTIGATE THESE COMPLAINTS AND NOTIFY GM TO TAKE IMMEDIATE ACTION UPON COMPLETION OF THE FED INVESTIGATION. IT IS SAD THAT WE CANNOT EVEN RELY ON HOME MADE PRODUCTS. *TR
Mileage: 54,778
VERY STRONG SMELL OF BURNING OIL WHEN CAR COMES TO A STOP. OIL SPRAYED ALL OVER THE TOP REAR OF ENGINE AND DOWN BACK OF ENGINE. DEALER REPLACED PCV VALVE AND MANIFOLD COVER AT 44,678 MILES DUE TO RECURRING ANTIFREEZE LEAK AND LEAN FUEL / LOW VACUUM CONDITION. GOING BACK TO DEALER AGAIN I GUESS BEFORE IT BURSTS INTO FLAMES. *TR
Mileage: 45,000
STRONG SMELL OF ANTIFREEZE WHILE DRIVING, STRONG SMELL OF ANTIFREEZE UNDER THE HOOD, ANTIFREEZE LEAKING ON SERPENTINE BELT AND SPRAYED AROUND ENGINE COMPARTMENT. DEALER REPLACED WATER PUMP. *TR
Mileage: 40,000
DRIVING ON THE HIGHWAY AT ROUGHLY 70MPH WHEN CAR SHUDDERED, AND LOST POWER IMMEDIATELY. AFTER THIS THE CAR WOULD NOT ACCELERATE. FORTUNATELY THERE WERE NO VEHICLES DIRECTLY BEHIND ME, SO I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE DASHBOARD READ THREE ERRORS: "ENGINE POWER IS REDUCED", "SERVICE TRACTION CONTROL", "SERVICE STABILITRACK". AFTER TURNING THE CAR OFF, WAITING, AND TURNING BACK ON THE VEHICLE WORKED CORRECTLY, BUT THE ISSUE OCCURRED AFTER ANOTHER 15 MINUTES ON THE ROAD. I DROVE IN THE RIGHT LANE THE REST OF THE WAY HOME TO ENSURE OUR SAFETY, AND THIS OCCURRED 4 TIMES IN TOTAL. THIS WAS AN EXTREMELY DANGEROUS SITUATION DURING A BUSY HOLIDAY TRAVEL WEEKEND. HAD THIS OCCURRED AT THE WRONG TIME, THIS COULD HAVE BEEN CATASTROPHIC. QUICK RESEARCH ONLINE HAS SHOWN THIS TO BE AN ISSUE WITH THE MAKE AND MODEL, AS MANY OTHER PEOPLE HAVE REPORTED THIS EXACT DEFECT. *TR
Mileage: 56,500
I WAS AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN, I WAS ABOUT TO PUSH THE GAS PEDAL. THE VEHICLE DASH READ ENGINE POWER IS REDUCED AND SHUT OFF. I TRIED SEVERAL TIMES TO START THE VEHICLE BUT IT SHUT DOWN SAYING THE SAME THING ON THE DASH. I'M AFRAID BECAUSE SOMEONE COULD HAVE RAN INTO ME FROM THE REAR AND I HAVE A 7YR OLD DAUGHTER. I THINK THIS SHOULD BE HANDLED IMMEDIATELY. THIS IS NOT SAFE AT ALL. *TR
Mileage: 63,000
TOOK VEHICLE IN FOR OIL CHANGE, HAD TO DO "HEAVY ENGINE REPAIR" PER TECHNICIAN, REPLACED WATER PUMP AND SEAL AS IT WAS FOUND LEAKING. REFILLED WITH COOLANT. *TR
Mileage: 38,248
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE DECREASED IN SPEED AND STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WOULD NOT ACCELERATE WHILE ATTEMPTING TO ENTER ONTO THE HIGHWAY. THE VEHICLE EVENTUALLY REACHED 53 MPH. THE DEALER DIAGNOSED THAT THE TURBO CHARGER FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Mileage: 78,000
THIS IS A VERY WELL KNOWN PROBLEM WITH CHEVY OWNERS. I HAVE DONE COUNTLESS HOURS OF RESEARCH AND SEEN HUNDREDS OF FORUMS AND ARTICLES RELATED EXACTLY TO THIS SPECIFIC ISSUE. NOW IT HAS TO BE BROUGHT TO THE ATTENTION OF THE FEDERAL GOVERNMENT TO ISSUE A RECALL. I OWN A 1.4L TURBO AUTOMATIC 2LT CHEVY CRUZE 2012. THIS PROBLEM HAS BEEN HAPPENING SINCE THE FIRST YEAR I PURCHASED THE VEHICLE HOWEVER IS GETTING MUCH WORSE. REDUCED ENGINE POWER. THE ENGINE LIGHT COMES ON, A "!" SHOWS UP ON THE SCREEN AND THE CARS SPEED IS REDUCED TO 4 OR 5 MPH WITH IN A MATTER OF SECONDS. THIS HAS HAPPENED TO MYSELF AS WELL AS HUNDREDS OF OTHER PEOPLE FROM WHAT THE INTERNET SAYS. THIS IS VERY UNSAFE ESPECIALLY CONSIDERING SOME PEOPLE HAVE FAMILIES AND DRIVE WITH CHILDREN SUCH AS MYSELF ON HIGHWAY SYSTEMS. I EXPERIENCED THIS WHILE TRYING TO ACCELERATE INTO AN INTERSECTION AND GOT AN IMMEDIATE ENGINE SPEED REDUCTION. THIS COULD HAVE KILLED MY DAUGHTER AND I IF THE VEHICLES IN THE INTERSECTION WERE UNABLE TO STOP IN TIME. PLEASE DO WHAT IS NECESSARY TO GET THIS VEHICLE PART OR ISSUE RECALLED AND OR RECOGNIZED IMMEDIATELY! *TR
Mileage: 75,300
I BOUGHT MY 2012 CHEVY CRUZE IN SEPTEMBER 2014. SINCE I HAVE HAD IT, WHEN DRIVING ANY WHERE, WHEN I PRESS THE GAS PEDAL TO DRIVE, THE CAR SOUNDS LIKE IT REARS UP TO LOUD. I HAVE TO TAKE MY FOOT OFF THE GAS, THEN PRESS GENTLY AND DRIVE SLOW, INORDER FOR THE CAR TO NOT MAKE THAT SOUND. MY CAR IS NOT A STRAIGHT DRIVE, IT IS AUTOMATIC, THEREFORE IT SHOULD NOT BE MAKING THAT SOUND AS IF IT'S IN THE WRONG GEAR. IS THIS GOING TO BE A VERY BAD PROBLEM DOWN THE ROAD? *TR
BOUGHT VEHICLE FROM CARMAX FIRST WEEK OF MARCH 2014, 3 WEEKS LATER WAS FIRST TIME I DROVE IN SNOW AND THE THE BRAKES DID NOT WORK AT ALL. CALLED CARMAX AND THOUGH THE WARRANTY WAS WAS OVER THEY AGREED TO REPAIT BECAUSE OF A BRAKE RECALL. THEN A COUPLE WEEKS LATER THERE WAS A LEAK AND FORD HAD TO REPLACE A COOLANT PUMP. THE CAR NEVER RAN THE SAME. THE CAR PUTTERS AND HAS HORRIBLE ACCELERATION AND I HAVE CONTACTED FORD AND CARMAX DEALERSHIP AND COORP FOR HELP AT THE SAME TIME ALL THE CRUZES WERE TAKEN OFF THE LOTS AND WERE NO LONGER ALLOWED TO BE SOLD BECAUSE OF ALL THE RECALLS AND THEY WERE DEEMED UNSAFE TO DRIVE. ALL I ASKED CARMAX FOR WAS TO TAKE THIS VEHICLE BACK AND LET ME PICK OUT A DIFFERENT CAR. I AM A SINGLE MOM WITH A TEENAGE DAUGHTER AN I AM AFRAID TO LET HER DRIVE THIS CAR, THERE HAVE BEEN SEVERAL DEATHS ATTRIBUTED TO THE CHEVY CRUZES. I HAVE LEFT SEVERAL VOICEMAILS WITH GM MY CASE # IS C7269752 WITH FIRST RESPONDER..WHAT DOES THAT MEAN ANYWAY? THE GM AT CARMAX IN TINLEY PARK ARGUED WITH ME FOR 15 MINUTES ABOUT WHO IF I SPOKE TO HIM ONCE OR TWICE INSTEAD OF DEALING WITH THE REAL ISSUE, THE SOLD ME, A SINGLE MOTHER A CAR WITH BAD BRAKES! I ALMOST WENT INTO DOWN INTO A 6 LANE EXPRESSWAY WHEN THE BRAKES DIDNT WORK! I WOULD HAVE BEEN KILLED. ITS BEEN A COUPLE MONTHS NOW AND NO ONE HAS FOLLOWED UP AT ALL. THE SNOW WILL SOON BEGIN AND I AM SCARED TO DEATH TO DRIVE. PLEASE CAN SOME ONE HELP. *TR
Mileage: 19,009
12/13/12 CHECK ENGINE LIGHT IS ON AND VEHICLE HESITATES ON ACCELERATION FROM A STOP. THEY REPLACED THE FAILED TURBO CHARGER ASSEMBLY. REPLACED VALVES INSIDE HEAD. 03/21/2013 - ERROR MESSAGE "A/C OFF DUE TO HIGH ENGINE TEMP" . REPLACED A/C COMPRESSOR. 12/13/13- WATER PUMP LEAKING REPLACED WATER PUMP AND COOLANT. 08/29/2014 - "ENGINE OVERHEATED - IDLE ENGINE" ERROR MESSAGE "A/C OFF DUE TO HIGH ENGINE TEMP" DEALER FIXED RECALL LOW COOLANT LEVEL. 10/15/14- CAR HAVING POWER ISSUES NEEDS TO BE JUMP-STARTED. AFTER LOOKING AT THE CAR THEY MADE ME PAY $89.95 TO REPLACE BATTERY. 11/03/14 - "ENGINE OVEHEATED-IDLE ENGINE" "A/C OFF DUE TO HIGH ENGINE TEMP" "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" . THE CAR WAS SHAKING AND LOSING POWER HAD TO BE TOWED TO DEALERSHIP. *TR
Mileage: 20,445
ANTI FREEZE SMELL IN CAR AND HEAD RESTS POP UP BY THEMSELVES.DEALER USED GM FIX TO STOP THE ODOR.IT HELPED BUT DIDN'T SOLVE THE PROBLEM.DEALER CLAIMED TO HAVE ADJUSTED THE HEADRESTS BUT IT DIDN'T HELP AT ALL.THEY STILL POP UP BY THEMSELVES. *TR
SINCE PURCHASE AS USED, SLOW START SPEED WITH THE ENGINE ALMOST CUTTING OUT. RADIO FLICKERING ON AND OFF. ENGINE CUTTING OUT WHEN IDLING. ENGINE LIGHT FOR MASS AIR FLOW (MAF) SENSOR REPLACEMENT. REPLACED MAF SENSOR AND PROBLEM REMAINS. ENGINE FAN STAYING ON LONG AFTER ENGINE HAS SHUT OFF AND COOLED. SERVICE LIGHTS COMING OF FOR STABILITRACK AND OTHER RANDOM ISSUES. FRONT CIGARETTE LIGHTER WON'T CHARGE DEVICES. TIRE AIR PRESSURE SENSORS BACKWARDS ON DISPLAY, I.E. DISPLAY RIGHT FRONT TIRE IS ACTUALLY LEFT FRONT TIRE PRESSURE. *TR
THERMOSTAT HOUSING LEAK (GASKET) DISCOVERED DURING MAINTENANCE ON VEHICLE, 9/26/2014. SET UP TO BE REPAIRED UNDER WARRANTY AT MIDWAY CHEVY DEALERSHIP IN POCOMOKE CITY, MD ON THUR., 10/2/2014. CAR WAS PURCHASED LABOR DAY OF 2013, HAS A LITTLE OVER 9,000 MILES WITH BUMPER TO BUMPER WARRANTY STILL ENFORCED. REPORTED TO NHTSA ON 9/29/2014 AT APPROX. 10:30 AM. CONFIRMATION# 10639748. REPAIRED ON MORNING OF 10/2/2014 AT MIDWAY CHEVROLET IN POCOMOKE CITY, MD. CHEVY TECH. CONFIRMED A COOLANT LEAK AND REPLACED THERMOSTAT HOUSING WITH AN ALUMINUM ONE. THE INITIAL HOUSING WAS MADE OF PLASTIC. *TR
Mileage: 9,200
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN NOTICED THAT THE GASKET FOR THE MOTOR WAS LEAKING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000...UPDATED 11/04/14 *BF UPDATED 04/28/2015*JS
Mileage: 9,000
SERVICE ENGINE LIGHT CAME ON AT ABOUT 29,000 MILES, SO I TOOK IT TO THE DEALERSHIP. AFTER DIAGNOSTIC IT WAS DETERMINED THAT THE THERMOSTAT HAD GONE BAD, SO THEY REPLACED THE THERMOSTAT AND THE HOLDING MOUNT. THEN SATURDAY ON THE WAY TO WORK THE SERVICE ENGINE LIGHT CAME BACK ON. I STOPPED FOR GAS THEN THE CAR WOULD NOT RESTART. I HAD TO HAVE THE CAR TOWED BACK TO THE DEALERSHIP. IT WAS DETERMINED THAT THE CAM SHAFT SENSOR ALSO WENT BAD. THE CAR ALSO HESITATES WHEN SHIFTING GEARS IN LOW SPEEDS. *TR
Mileage: 30,000
THE CAR TURNS OFF WHILE DRIVING DOWN THE ROAD. WONT ALLOW ME TO REMOVE THE KEY FROM THE IGNITION. WONT TURN OFF OR ON. DEALER CANT FIND ANY PROBLEMS WHEN TAKEN IN TO SEE WHAT IS CAUSING THIS ISSUES. *TR
Mileage: 37,000
PREVIOUSLY TO THE VISIT MY CAR WAS RUNNING SLOW AND KEPT MARKING ENGINE SPEED REDUCED THEN ABOUT A WEEK LATER THE CAR SIGN REMOVED AND STARTED RUNNING NORMALLY AGAIN. ABOUT A MONTH OR SO PASSED AND THE SAME THING HAPPENED AGAIN THEN I TOOK THE CAR IN AND THEY FIXED IT BUT AFTER THAT THE BLUETOOTH DIDN'T WORK AND THE NAVIGATIONAL COMPASS STOPPED WORKING. EVER SINCE THEN THE BLUETOOTH AND NAVIGATIONAL COMPASS HAS NOT WORKED AND I JUST RUN THE RISK OF THE ENGINE REDUCE SIGN TO POP UP AGAIN CAUSE IT COMES UP SPONTANEOUSLY. *TR
Mileage: 30,992
LOUD WHINING/ELECTRONIC NOISE COME FROM ENGINE AFTER THE CAR HAS BEEN TURNED OFF AND AC HAS RUN. HAPPENS MOST WARM/HOT DAYS THE AC HAS RUN. *TR
CAR RADIO KEPT CUTTING ON AND OFF MULTIPLE TIMES BEFORE ALL OF THE CAR LIGHTS FLASHED ON THE DASHBOARD AND STEERING WHEEL BECAME STIFF. I PULLED OVER ON THE SIDE OF THE ROAD, CUT THE CAR OFF AND PULLED OUT THE KEY. I PUT THE KEY BACK IN THE IGNITION AND TRIED TO START THE CAR AND IT WOULDN'T START. THE LIGHTS AND RADIO DIDN'T EVEN COME ON. I COULDN'T PUT THE KEY BACK IN THE OFF SWITCH NOR COULD I PULL THE KEY OUT. AFTER ABOUT A MINUTE OR SO MY RADIO CAME ON AND I WAS FINALLY ABLE TO START MY CAR. *TR
Mileage: 50,800
WHEN THE SPEED OF THE CAR STARTS TO REACH 50 MILES A HIGH PITCH SOUND OCCURS. I CANNOT DETERMINED IF IT IS RELATED TO WHEN AIR CONDITIONER IS TURNED ON. THE NOISE WILL DIMINISH WHEN SPEED IS LOWERED TO ABOUT 45 MILES. I CANNOT RECALL IF THIS HAPPENS IN THE COLDER MONTHS BUT IT DOES SEEM TO HAPPEN IN THE SUMMER. *TR
Mileage: 21,500
C/S SES LIGHT WAS ON. I TOOK CAR TO NORMAN FREDE CHEVROLET FOR REPAIRS. THE DETERMINED THAT THERE WAS A VACUUM LEAK AT THE ENGINE CAM COVER AND REPLACED IT - OR SO THEY SAID. HERE IS THE INVOICE STATEMENT: "PO171 VAC LEAK AT ENGINE CAM COVER 4060930/0.6 REPLACE ENGINE CAM COVER. CLEAR CODE 6061" AFTER GETTING THE CAR BACK, I WENT TO NBT AND HAD THE OIL CHANGED. THE NEXT MORNING I DROVE TO DALLAS FROM HOUSTON. ON THE WAY, I HAD ANOTHER CODE LIGHT AND CALLED THE DEALERSHIP. WHEN I GOT BACK FROM DALLAS ON SUNDAY JUNE 29, 2013, I DISCOVERED THAT THERE WAS OIL ON THE BACK OF MY CAR BUMPER AND TRUNK. I TOOK IT TO NBT AND THEY INSPECTED IT AND CONFIRMED THAT THEY DID NOTHING WRONG TO CAUSE THE OIL LEAK. NBT CONFIRMED THAT THE ENGINE WAS LEAKING OIL AT THE CAM COVER. I DROPPED THE VEHICLE AT NORMAN FREDE ON SUNDAY AND AM IN THE PROCESS OF GETTING TO THE BOTTOM OF THE PROBLEM. THE NBT PERSON WAS SURPRISED THAT THE CAM COVER WAS PLASTIC. THIS OIL LEAK COULD HAVE CAUSED AN ENGINE FIRE. I AM ALSO CONCERNED ABOUT A PLASTIC CAM COVER. SHOULD NOT A CAM COVER BE METAL? IS THIS A CHRONIC PROBLEM? *TR
Mileage: 30,300
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AND BACKING INTO A PARKING SPACE THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
IN APRIL I HAD BEEN DRIVING AND NOTICED THAT MY RADIO WAS FLICKERING. AFTER ABOUT TEN MINUTES OF MY RADIO FLICKERING ON AND OFF, THE "SERVICE STABILITRACK" LIGHT CAME ON. ONCE THE SERVICE LIGHT CAME ON, POWER STEERING SHUT OFF AND I HAD TO PULL THE VEHICLE OVER. AFTER PULLING OVER, I SHUT OFF THE VEHICLE AND THEN TRIED TO RESTART IT. THIS TIME IT STARTED WITH A NEW SERVICE LIGHT ON. I TOOK THE CAR INTO THE DEALERSHIP AND THEY HAD IT FOR THREE DAYS HOPING THAT THE PROBLEM WOULD PRESENT ITSELF TO THEM. I SHOWED THEM A VIDEO OF WHAT HAPPENS TO THE RADIO AND THEY WERE UNABLE TO HELP ME. THEY DID HOWEVER NOTICE THAT A PREVIOUSLY RECALL DONE ON MY CAR HAD NOT BEEN FIXED BEFORE I PURCHASED IT. A FEW DAYS AFTER GETTING THE CAR BACK, THE LIGHTS STARTED TO FLICKER AGAIN. I CONTACTED THE DEALERSHIP AND THEY LET ME KNOW THAT THERE WAS NO POINT IN BRINGING IT IN UNLESS THE PROBLEM WAS CONSTANT. ABOUT A MONTH LATER, I WENT TO START MY CAR AND NOTHING. NO LIGHTS, NO ENGINE TURN OVER NOTHING. MY KEY WAS STUCK IN THE IGNITION AND WOULD NOT TURN. MY FIANCE HAD TO GET OUT TAP THE BATTERY AND THE WHOLE THING STARTED UP. TWO DAYS AGO, THE SAME RADIO, SERVICE LIGHTS AND ENGINE SHUT OFF HAPPENED AGAIN. THIS IS 2 TIMES NOW THAT I HAVE HAD COMPLETE FAILURE IN THE MIDDLE OF THE ROAD. I AM LITERALLY TERRIFIED FOR MY LIFE!!!!!!!....UPDATED 07/31/14 *BF UPDATED 08/23/2017*CT *TR
Mileage: 40,000
I RECEIVED MY CHEVY CRUZE LS IN AUGUST OF 2012 AFTER HAVING IT FOR A WEEK I STARTED TO NOTICE ISSUES WITH THE TRANSMISSION. I DROVE IT UP NORTH AND AFTER BEING ON THE FREEWAY GOING A CONSTANT SPEED OF 75 MPH, WHEN FORCED TO SLOW DOWN DUE TO TRAFFIC THE CAR COULD NOT FIGURE OUT WHAT I WAS TRYING TO DO AND JUST HAD A MIND OF ITS OWN. THE RPMS WOULD SHOOT UP VERY HIGH AND THE CAR WOULD STRUGGLE TO ACCELERATE (ALMOST AS IF IT WERE STUCK IN NEUTRAL) AND EVENTUALLY IT WOULD JERK FORWARD VERY HARD AND THEN ACCELERATE. THIS HAPPENS EVERY TIME I GET ON THE FREEWAY NOW AND HAVE TO SLOW DOWN BECAUSE OF TRAFFIC OR SLOW DOWN TO GET OFF AT THE EXIT (AND CONTINUES WELL AFTER BEING OFF THE FREEWAY). I AM LUCKY I HAVEN'T BEEN REAR ENDED AND SEVERELY INJURED OR KILLED. I'VE HAD THE CAR FOR ALMOST TWO YEARS NOW AND ITS ONLY GOTTEN WORSE, IT NOW DOES THE SAME THING WHEN DRIVING DOWN THE STREET AT 30 MPH, IT WILL BE GOING ALONG JUST FINE THEN ALL OF A SUDDEN THE ENGINE REVS AS IF IT WERE SHIFTED INTO NEUTRAL AND THEN CATCHES ITSELF AND JERKS REALLY HARD AND IS FINE AGAIN. ALSO WHEN SLOWING DOWN IT SEEMS TO DOWNSHIFT TOO QUICKLY ALMOST COMING TO A COMPLETE STOP ON ITS OWN, WHICH IS WHY I AM AFRAID OF BEING REAR ENDED. I HAVE TAKEN THE CAR IN TO 5 DIFFERENT DEALERSHIPS AND AM TOLD EVERY TIME THAT EITHER THEY DON'T SEE THE PROBLEM AND I DON'T KNOW WHAT I'M TALKING ABOUT OR THEY CAN SEE THERE'S A PROBLEM BUT THERE'S NOTHING THEY CAN DO ABOUT IT. I'M VERY DISAPPOINTED IN THE QUALITY OF THIS CAR, I'VE ALSO HAD ISSUES WITH THE RADIO AND MY USB CORD NOT CONNECTING TO MY PHONE AND EVEN WHEN IT DOES CONNECT THE SONGS COME THROUGH WITH LOTS OF STATIC. I HAVE TRIED DIFFERENT CORDS, DIFFERENT PHONES AND MULTIPLE IPODS AND IT KEEPS HAPPENING. I FEEL TOTALLY HELPLESS AND AM SICK OF FEELING UNSAFE IN MY CAR. MY FAMILY HAS ALWAYS BOUGHT GM CARS, THIS IS MY SECOND CHEVY AND MY LAST!! *TR
Mileage: 40
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES FAILED. THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS FULLY APPLIED, CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSES WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V36000(SERVICE BRAKES, HYDRAULIC) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THIS FAILURE PERSISTED INTERMITTENTLY OVER A PERIOD OF ONE YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 8/19/14*CN THE CONSUMER STATED THE VEHICLE'S TRUNK EXTERIOR MANUAL LATCH WOULD NOT OPEN THE TRUNK AND THE STEERING WHEEL AIR BAG IS ON RECALL. WHILE DRIVING, THE VEHICLE WOULD HESITATE AND LURCH. UPDATED 08/28/2014 *JS
Mileage: 19,000
FAILURE OF WATER PUMP. ON THE MORNING AFTER NORMAL WORK COMMUTE OF 60 MILES, FOUND SPILLED COOLANT UNDER VEHICLE. GM SERVICE REPLACED THE WATER PUMP UNDER WARRANTY. VEHICLE ONLY HAD 25K MILES AND THE WATER PUMP FAILED-UNACCEPTABLE. *TR
Mileage: 25,000
TRYING TO MAKE A LEFT HAND TURN INTO A GAS STATION, AND HAD VERY LITTLE POWER TO COMPLETE TURN,SO I TRIED TO STOP SHORT, AND ONCOMING CAR HIT ME....WHEN IN REPAIR SHOP, THE DEALER INFORMED ME THE TURBOCHARGER WAS BROKEN......AND SAW THE TURBO PART BROKEN THE SAME WAY! *TR
Mileage: 28,000
THIS CAR HAS HAD SEVERAL PROBLEMS. THEY HAVE HAD TO REPLACE A VACUUM PUMP, THE ENGINE SHIELD RECALL, THE BRAKES STICK, THERE IS A HORRIBLE SMELL OF HOT TRANSMISSION FLUID CONSTANTLY, THE TRANSMISSION COOLANT LINES HAVE BEEN REPLACED, A PUMP ABOVE THE FUEL TANK HAS BEEN REPLACED, THE CAR SURGES AND CAUSES THE RPM GAUGE TO BOUNCE, THE AXLES HAVE HAD LEAKS FIXED, THE EXTERIOR TRUNK BUTTON DOESN'T WORK, DRIVING DOWN THE ROAD IT SOUNDS LIKE A PLASTIC BOTTLE IS STUCK INSIDE THE PASSENGER SIDE FRONT DOOR, SOME TIMES AFTER PUTTING THE KEY IN THE IGNITION IT WON'T TURN, THE SUSPENSION SYSTEM POPS AND CRACKS, THE AXLE SQUEALS, SHIFTS AT INAPPROPRIATE TIMES OR NOT WHEN IT IS SUPPOSED TO, THE BACK UP SENSOR WILL BEEP WHEN NOTHING IS THERE SOME TIMES, DOESN'T FEEL LIKE THERE IS ANY PRESSURE BEHIND THE BRAKES SOME TIMES, AND SMOKE ROW OUT FROM UNDER THE HOOD WHEN STOPPED AT STOP LIGHTS SOME TIMES. I THINK THAT IS EVERY THING BUT IT HAS BEEN A CONSTANT NIGHTMARE. I AM GUESSING ON MILES AND DATES, BUT IT WAS NOT VERY LONG AFTER I GOT IT BRAND NEW THAT IT STARTED HAVING PROBLEMS. WHEN I STARTED HAVING SHIFTING AND LEAKS IN THE TRANSMISSION, THE DEALERSHIP COULDN'T FIGURE OUT WHAT WAS WRONG, I HAD TO POINT OUT THE LEAK MYSELF AND THEN HE SAID HE WOULD GET THE PARTS ORDERED AND THEY WOULD BE IN WITHIN 3 DAYS. 2 WEEKS LATER I CALLED GM, THEN IT WAS WITHIN A WEEK I WAS CONTACTED BY THE DEALER THAT THEY HAD THE PARTS, AFTER GM SAID SOMEONE WOULD CONTACT ME WITHIN 48 HOURS. THIS HAS BEEN SUCH A HASSLE I AM NOW VEHICLE SHOPPING AND WILL NOT PURCHASE ANOTHER CHEVROLET. *TR
Mileage: 12,000
RADIO FLASHED ON AND OFF AND ALL BRAKE LIGHTS ON DASH WOULD LIGHT UP. SERVICE STABILITY CONTROL NOTICE WOULD APPEAR. THEN IT WOULD GO AWAY AND REAPPEAR. DID THIS FOR AN ENTIRE HOUR AND A HALF RIDE ON HIGHWAY. RADIO ON RADIO OFF DASHBOARD LIGHTS ON AND OFF. BLINKER NO LONGER CLICKED WHEN USED... DISCONCERTING TO DRIVE A CAR WITH SUCH PROBLEMS. A WEEK EARLIER I HAD CAR ISSUES COVERED UNDER POWER TRAN WARRANTY... AND NOW THIS...ALL AFTER A MASSIVE RECALL ANNOUNCED. THINK GM NEEDS TO RE LOOK AT ALL OF THEIR CARS... *TR
Mileage: 75,500
DURING ACCELERATION I SMELL GAS, OIL BURNING, EXHAUST FUELS IN MY CAR. I HAVE TAKEN IT TO THE DEALER WHO KEEPS STATING IT RUNNING LIKE IT SHOULD. NOW I BELIEVE MY WARRANTY IS OVER AND MY NEW CAR FUNCTIONS LIKE ITS 20 YEARS OLD. I CAN'T GET THEM TO BELIEVE ME AND I DON'T BELIEVE THEY EVEN BOTHER TEST DRIVING IT. I MENTIONED THE SMELL WHEN I BROUGHT MY CAR IN FOR THEM TO REPLACE MY TURBO CHARGER THAT MALFUNCTIONED. EVER AFTER. *TR
Mileage: 58,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE NOTICED THAT OIL LEAKED FROM THE ENGINE AND ONTO THE GROUND. THE FAILURE OCCURRED AFTER AN OIL CHANGE WAS PERFORMED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V288000 (ENGINE AND ENGINE COOLING) BUT THE FAILURE PERSISTED AFTER THE RECALL REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNAVAILABLE.
Mileage: 13,000
[XXX] VIN MY CAR WAS TAKEN TO DEALERSHIP BECAUSE IT STARTED MAKING A SOUND LIKE THE MOTOR WAS TICKING AND HAD BEEN OVERFILLED WITH OIL ABOUT 6 MONTHS BEFORE BY THE DEALERSHIP. THE SERVICEMAN WAITED UNTIL NEXT DAY TO DRIVE THE CAR. WHILE BEING TEST DROVE BY THE SERVICE MAN IT CAUGHT ON FIRE AND BURNED THE WHOLE MOTOR AND OUTSIDE OF THE CAR UP. ALL PLASTIC WAS COMPLETELY BURNED. MY INSURANCE MAN WHO WENT TO LOOK AT THE CAR SAID HE COULD NOT TELL IF THE PLASTIC SHIELD ON THE BOTTOM HAD OIL ON IT OR NOT BUT THEY COULD FURTHER INVESTIGATE AND WOULD BE ABLE TO FIND OUT. NOW I HAD INSURANCE FULL COVERAGE ON THE CAR AND I BOUGHT GAP FROM THE DEALERSHIP WHEN I PURCHASED THE CAR. I AM PAYING A 6.25 INTEREST RATE ON THE CAR WHICH CAME TO 22,740.00 PLUS 3,000.00 DOWN WHEN PURCHASED AND BEEN PAYING FOR 1 YEAR. PAID FOR EXTENDED WARRANTY AND GAP. I HAVE WAITED OVER A MONTH FOR GM TO INVESTIGATE THIS AND OF TODAY'S DATE THE DEALERSHIP SAYS THEY HAVE NOT COME TO DO THEIR JOB. I AM 64 YEARS OLD AND NEVER DREAMED THAT A LARGE DEALERSHIP COULD OR WOULD DO SOMEONE LIKE THEY HAVE DONE ME. THERE WAS VERY LARGE RECALL ON 2012 CARS AND I DON'T KNOW IF MINE WAS EVER FIXED BECAUSE I DIDN'T KNOW ABOUT THE RECALL UNTIL THIS HAPPENED. I JUST WANT MY MONEY BACK FOR THE DOWN PAYMENT SO I CAN BUY ANOTHER CAR AND FOR MY CAR TO BE PAID OFF BY THE DEALERSHIP BECAUSE THEY ARE THE ONES WHO OVER FILLED THE CAR IN THE FIRST PLACE. THE DEALERSHIP SHOULD BE RESPONSIBLE FOR THE CAR IT WAS IN THERE PLACE THERE SERVICE MEN WAS DRIVING IT WHEN IT CAUGHT ON FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 43,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, A FIRE STARTED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Mileage: 47,000
DRIVING ON RURAL ROAD TEMPERATURE GAUGE WENT ALL THE WAY TO HOT. STOPPED CAR LOOKED UNDER HOOD THERE WAS NO LIQUID IN THE ANTIFREEZE TANK WENT TO A HOUSE AND GOT WATER TO FILL IT UP. TEMP GAUGE WENT BACK TO NORMAL. CHECK ENGINE STAYED ON. TOOK CAR TO DEALER FOR INSPECTION THEY SAID THERMOSTAT HOUSING REPLACED . EVERY THING FINE. ON 1/24/2014 THE SAME THING HAPPENED THIS TIME THE COOLING FAN WAS RACING LIKE I HAD NEVER HEARD BEFORE PULLED IN TO A MALL PARKING LOT RAISED HOOD ANTIFREEZE TANK EMPTY. I LOOKED AND SAW GREEN LIQUID WHERE THE PIPE FROM ANTIFREEZE TANK CONNECTS TO THE ENGINE . THE VEHICLE IS DEFINITELY LOOSING ANTIFREEZE WHERE THE COOLANT GOES IN TO THE ENGINE.. THIS IS THE SECOND TIME I ALMOST BURNED THE ENGINE. *TR
Mileage: 65,000
ENGINE DOES NOT MAINTAIN ENGINE TEMPERATURE AND CONSEQUENTLY DOES NOT HAVE CONSISTENT HEAT. IT WILL GO FROM 170 DEGREES TO 100 IN LESS THAN 3 BLOCKS. THIS WILL CAUSE THE WINDOWS TO FROST OVER AND LIMIT VISIBILITY. IT HAS BECOME UNSAFE TO DRIVE IN THE WINTER. IT HAS BEEN IN FOR REPAIRS ABOUT 8 TIMES IN TWO YEARS WITH NO SUCCESS. I ALSO CONTACTED CHEVROLET CUSTOMER CARE. THEY TOLD ME NOT TO TURN THE HEATER FAN IN PAST LEVEL 2 UNTIL THE ENGINE REACHES OPERATING TEMPERATURE. THE PROBLEM IS THAT IT RARELY DOES OR HOLDS IT VERY LONG. THIS WINTER IN MN HAS RANGED ALL THE WAY TO -20. REGARDLESS OF TEMPERATURE IT DOES THE SAME THING. MY RESEARCH INDICATES THIS HAS BEEN AN ISSUE WITH THE CRUZE AT LEAST SINCE 2011. *TR
Mileage: 12,000
NOXIOUS COOLANT SMELL INSIDE VEHICLE WHEN HEATER IS ON. COOLANT SMELL COMING FROM ENGINE COMPARTMENT WHEN IT IS WARM. THE WATER PUMP HAS BEEN CHANGED, NEXT REPAIR WAS RE ROUTING COOLANT RESERVOIR, NEXT REPAIR WAS MOLD FOUND IN HEATER CORE COMPARTMENT/CLEANED AND DEODERIZER WAS USED, LAST REPAIR WAS HEATER CORE CASE REPLACED. THIS PROBLEM STARTED WITH A LEAKING WATER PUMP AND HAS NOT BEEN ADDRESSED. SEEMS GM IS TRYING DIFFERENT REPAIRS IN HOPES IT WILL BE FIXED. THE PROBLEM DOESN'T,T SEEM TO BE DIAGNOSED. ONLY HAPPENS IN COLD WEATHER MONTHS WITH THE HEATER ON. HEATED AIR FROM THE VENTS SMELL LIKE BURNED COOLANT. VERY IRRITATING TO THE EYES AND THROAT, EYES ARE WATERY AND SWOLLEN, VERY DIFFICULT TO SEE AND DRIVE. THEN SEVERE COUGHING. WE CAN NOT SAFELY DRIVE LONGER THAN 20 MINUTES. MY DEALER TELLS ME THEY NEVER HEARD OF THIS PROBLEM YET IS QUICK SEARCH OF THE INTERNET SHOWS MANY DOCUMENTED CASES. THE SMELL OF COOLANT IS IN OUR CLOTHES AND THE FABRIC OF THE INTERIOR OF THE CAR. *TR
Mileage: 16,000
COOLANT SMELL INSIDE VEHICLE CABIN AND OUTSIDE OF VEHICLE. NOTICED WHEN I FIRST PURCHASED THE CAR DURING THE WINTER. THIS OCCURS AFTER EXTENDED DRIVES, TYPICALLY MORE THAN 30 MINUTES, DURING COLD WEATHER WHEN USING THE HEAT. PROBLEM HAS PROGRESSIVELY GOTTEN WORSE. GM HAS LOOKED INTO IT APPROXIMATELY 8 TIMES. 4 REPAIR ATTEMPTS (COOLANT RESERVOIR CAP REPLACEMENT, WATER PUMP, COOLANT RESERVOIR MODIFICATION AND HVAC ASSEMBLY REPLACEMENT). PROBLEM HAS NOT BEEN RESOLVED. INTERNET SEARCH HAS REVEALED MANY OWNERS EXPERIENCING THE SAME CONDITION, AS WELL AS A CLASS ACTION LAW SUIT DUE TO THE COOLANT SMELL INSIDE THE VEHICLE CABIN. THIS IS A HEALTH RISK TO ALL OCCUPANTS. FURTHER RESEARCH REVEALED AFFECTED MODELS INCLUDE THE: CRUZE, MALIBU AND SONIC. *TR
Mileage: 900
I BOUGHT A 2012 CHEVY CRUZE RECEIVED RECALL LETTER FIRST OF 10/13 WAS STATED IN LETTER NO PARTS WERE AVAILABLE BUT WHEN THEY WERE I WOULD GET IT FIXED FREE. I APPROACHED INTERSECTION MY BRAKE WENT TO FLOOR WAS T BONED AND TOTAL LOSS OF MY CAR THIS CAR HAS 6 AIRBAGS NONE OF THEM DEPLOYED ..NOT GETTING ANYWHERE WITH GM. *TR
Mileage: 48,000
TO BEGIN WITH,I HAVE HAD SEVERAL PROBLEMS WITH MY 2012 CHEVY CRUZE AND HAVE BEEN GIVEN THE RUNAROUND. MY FIRST CONCERN IS THAT I BOUGHT MY 2012 CHEVY CRUZE ON 09/18/2012 AND WAS NOTIFIED DAYS LATER OF A MAJOR SAFETY RECALL ABOUT THE POSSIBILITY OF ENGINE FIRES FROM FLUID SPILLS. I FIND OUT THAT THIS RECALL WAS ANNOUNCED ON 06/22/12.(NHTSA CAMPAIGN #:12V288000) WHY WAS I SOLD A VEHICLE THAT WAS UNDER RECALL FOR 3 MONTHS? AND WAS NEVER EVEN MENTIONED PRIOR OR POST SALE. ONSTAR HAD TO NOTIFY ME AND THEN I HAD TO GET IT FIXED. MY SECOND CONCERN IS THAT THERE IS AN COOLANT SMELL IN THE CAB OF THE VEHICLE AND ALTHOUGH NOT ALWAYS NOTICEABLE, IT IS MORE NOTICEABLE IN COLDER WEATHER. TOOK VEHICLE TO DEALER AND THEY PLAYED STUPID AND SAID THEY DON'T SMELL ANYTHING AND THAT THE SMELL COULD BE A "DIRTY CABIN AIR-FILTER"? NOBODY WANTS TO SMELL COOLANT WHEN DRIVING!! MY THIRD CONCERN IS THAT WHEN TAKING OFF FROM A DEAD STOP OR ACCELERATING AFTER LETTING OFF THE GAS FOR A SECOND THE VEHICLE ALMOST ALWAYS SHIFTS ROUGHLY. TOOK TO DEALER AND WAS TOLD THAT ITS PROBABLY JUST THE "TURBO KICKING IN". MY FOURTH CONCERN IS ABOUT THE RECALL (NHTSA CAMPAIGN #:12V288000) MY VEHICLE(WHERE THE ENGINE SHIELD WAS) IS ALREADY RUSTING AND IS A VERY BIG CONCERN WITH THE FUTURE OF MY VEHICLE(EVEN AFTER WARRANTY PERIOD) RUST NEVER GOES WELL WITH A VEHICLE! I'M CONCERNED THAT PARTS WILL WEAR PREMATURELY BECAUSE OF THIS! NOT TO MENTION THAT I AM GETTING LESS MPG SINCE THE SHIELDS BEEN REMOVED. NOW TODAY I GET ANOTHER MAJOR SAFETY RECALL ABOUT MY BRAKES.(NHTSA CAMPAIGN #:13V360000) WHICH WOULD EXPLAIN WHY MY BRAKES SOMETIMES REQUIRE ME TO PRESS THEM REALLY HARD ALL THE WAY DOWN TO STOP IT. IT CURRENTLY SITS AT AROUND 26,000 MILES, I AM THUS FAR VERY DISSATISFIED WITH THE VEHICLE. I DON'T KNOW MY OPTIONS BUT KNOW THAT IF THINGS DON'T START LOOKING BETTER, I WILL NEVER BUY CHEVY OR RECOMMEND CHEVY AGAIN. *TR
Mileage: 600
STARTED VEHICLE DROVE 2 MILES ENGINE RPM STARTED INCREASING WITHOUT PRESSING EXCELLERATOR I LOOKED DOWN AT TEMPERATURE GAGE AND IT WAS MAXED ALL THE WAY TO HOT. STOPPED THE TURNED ENGINE OFF RAISED THE HOOD COULDN'T SEE ANY REASON FOR CAR TO BE HOT IN SUCH A SHORT DISTANCE OF DRIVING. AFTER ABOUT 45 MINUTES STARTED CAR UP CHECK ENGINE LIGHT CAME ON WILL NOT GO OFF. THE CAR INFORMATION CENTER SAID OIL LIFE ZERO. THE OIL WAS CHANGED 3000 MILE AGO. A WEEK BEFORE I CHECKED THE INFO CENTER ON OIL LIFE AND IT SAID 60% LUCKLY I LIVE IN A RURAL AREA NOT IN A CITY WITH TRAFFIC. WHEN THE ENGINE REVED UP IT SPED UP AND MY FOOT WAS OFF THE GAS.
Mileage: 61,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE NAVIGATIONAL SYSTEM PROVIDED FAILED AND WOULD PROVIDE ERRONEOUS DIRECTIONS. IN ADDITION, THE CONTACT WAS CONCERNED ABOUT THE PUSH-TO-START BUTTON FEATURE BECAUSE THE VEHICLE COULD BE STARTED WITHIN FIVE MINUTES OF BEING PARKED WITHOUT THE KEY BEING USED. IN ADDITION, THE CONTACT STATED THAT THE PUSH-TO-START FEATURE COULD NOT RECOGNIZE THE KEY WHILE IT WAS IN THE TRUNK OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES. THE DEALER ADVISED THE CONTACT THAT THE NAVIGATIONAL SYSTEM CHIP NEEDED TO BE UPDATED. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THAT THE PUSH-TO-START FEATURE WAS OPERATING AS DESIGNED AND THAT THE VEHICLE COULD NOT READ THE KEY WHILE IT WAS IN THE TRUNK BECAUSE THE VEHICLE WAS NOT EQUIPPED WITH THE ONSTAR SYSTEM THAT WAS ABLE TO PERFORM THAT FUNCTION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 10,500.
Mileage: 400
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE AIR CONDITIONER FAILED AND EMITTED HOT AIR. THE VEHICLE WAS TAKEN TO A DEALER WHO CONFIRMED THAT THE CONDENSER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 31,000. *TR
Mileage: 30,000
I DON'T BELIEVE THE CURRENT RESOLUTION TO GM'S RECALL ON THE CHEVY CRUZE CONCERNING THE ENGINE SPLASH PAN IS ADEQUATE AS IT ONLY ADDRESSES SAFETY AND NOT CUSTOMER SATISFACTION. AS THIS PART DIRECTLY AFFECTS THE FUEL MILEAGE AS ADVERTISED AS WELL AS THE DEGRADATION OF UNDERWOOD PARTS DUE TO WATER ENCROACHMENT, I DON'T BELIEVE BUTCHERING THE EXISTING PAN IS FAIR TO THE CONSUMER. AT THE LEAST, THE REDESIGNED PAN ON THE 2013 AND ANY OR ALL UPDATES MADE TO THE 2013 MODEL REGARDING THIS SAFETY ISSUE ARE WHAT SHOULD HAVE BEEN COMPLETED. I AM NOT SATISFIED WITH THE CURRENT SOLUTION IN THAT I NO LONGER HAVE WHAT I PAID FOR DUE TO SAID RECALL AND ITS POOR SOLUTION. *TR
Mileage: 8,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A BURNING ANTI-FREEZE SMELL THROUGH THE VENTS AND AROUND THE EXTERIOR OF THE VEHICLE. ADDITIONALLY, THE CONTACT NOTICED A JERKING MOTION AND A HESITATION WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR DIAGNOSIS. THE TECHNICIAN PERFORMED UPDATES TO THE TRANSMISSION AND REPLACED THE CANISTER INSIDE THE DASHBOARD TO ALLEVIATE THE BURNING SMELL. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE. *TR
Mileage: 4,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTO THERMOSTAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE UNKNOWN AND CURRENT MILEAGE WAS 30,340. *TR
STRONG ODOR OF COOLANT ENTERING THE INTERIOR OF CAR WHEN HEATER IS USED. BECOMES STRONGER IF WINDOW IS OPEN WHILE DRIVING . ODOR IS NOT PRESENT WHEN AT STANDSTILL. OPEN OPENING HOOD WITH ENGINE OFF ODOR CAN BE SENSED NEAR THE WATER PUMP AREA. DEALER REPLACED WATER PUMP A WEEK AGO TO REMEDY THE PROBLEM. THE VEHICLE HAS 28 K ON IT. *TR
Mileage: 28,000
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THERE WAS A SOUR ODOR BEING EMITTED INSIDE THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THERE WAS ANTIFREEZE, WATER AND MOLD UNDER THE ALL-WEATHER FLOOR MATS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS DETERMINED THAT A PLUG HAD NOT BEEN REMOVED IN THE LINE, CAUSING THE LEAK INSIDE THE VEHICLE. THE DEALER REPLACED THE CARPET AND THE FIREWALL INSULATOR PAD HOWEVER, THE MOLD REMAINED. IN ADDITION, THE CONTACT STATED THAT DUE TO THE PROLONGED LEAK AND THE EXTENSIVE MOLD THAT ACCUMULATED IN THE VEHICLE, IT WAS A POSSIBILITY THAT THE CONTACT HAD DEVELOPED LEGIONNAIRES DISEASE. IT WAS LATER DETERMINED THAT THE CONTACT HAD INHALED LARGE AMOUNTS OF ETHYLENE GLYCOL AND SUFFERED MAJOR RESPIRATORY ILLNESS. THE MANUFACTURER WAS CONTACTED AND OFFERED TO PURCHASE THE VEHICLE BACK FROM THE CONTACT AT THE ORIGINAL PRICE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,500.
Mileage: 23,500
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V288000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIRS WERE COMPLETED, THE CONTACT NOTICED THAT THE POWER STEERING HARNESS HAD BEEN CHEWED AND FELT THAT THE ENGINE WAS NO LONGER PROTECTED SINCE THE ENGINE COVER WAS REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,535. THE CURRENT MILEAGE WAS APPROXIMATELY 6,000.
Mileage: 2,535
COOLANT SMELL IN CAB, HVAC INTAKE DUCT MOUNTED LESS THAN 6INCHES FROM COOLANT SURGE TANK VENT. IN COLD WEATHER IT SMELL SEEMS WORSE. LOVE THE CAR BUT THIS SHOULD NOT BE HAPPENING WITH A 2012 CAR, WITHIN MINUTES OF STARTING TO BREATH THIS POISON I GET CRAMPS IN MY SINUSES & START TO GET A MILD HEADACHE. READING ONLINE SEEMS GMS CURRENT FIX TO QUIET THE ISSUE BY BUYING BACK CUSTOMERS CARS, THAT LEAVES THE REST OF US CRUZE OWNERS BREATHING FUMES. *TR
Mileage: 18,000
ANTIFREEZE FUMES ORIGINATE IN THE ENGINE COMPARTMENT AND LEAK INTO THE PASSENGER COMPARTMENT. *TR
Mileage: 12,000
VEHICLE VENTS ANTIFREEZE VAPORS AND FUEL VAPORS INTO DRIVER/PASSENGER COMPARTMENT. ODORS CAN BECOME NOXIOUS. *TR
Mileage: 8,910
A SUDDEN ACCELERATION OF THE ENGINE. *TR
Mileage: 20,000
I PURCHASED A 2012 CHEVY CRUZE 2LT W/RS PACKAGE ON 9/19/12. I DIDN'T NOTICE RIGHT AWAY BUT AFTER I DROVE FOR A FEW DAYS I NOTICE THE ENGINE WOULD HAVE THIS LOUD VIBRATION WHEN I BARELY ACCELERATE, LIKE STAYING AT A STEADY SPEED. IF I ACCELERATE FROM A STOPPED POSITION IT DOESN'T DO IT OR I JUST DON'T HEAR IT BECAUSE I HEAR THE TURBO. AFTER DRIVING IT A FEW WEEKS THE VIBRATION SOUND HAS GOTTEN WORSE, SO I TOOK IT TO THE DEALERSHIP TO BE CHECKED. THEY TEST DROVE IT AND TOLD ME THIS IS THE WAY THE ECHOTECH W/TURBO MOTORS SOUND AND NOTHING WAS WRONG WITH IT. I WASN'T SATISFIED SO I ASKED I COULD TEST DRIVE ANOTHER CAR JUST LIKE MINE ON THEIR LOT. THEY GRACIOUSLY LET ME AND IT SOUNDED THE SAME. MY SONS GIRLFRIEND HAS THE EXACT SAME CAR AND HERS SOUNDS NOTHING LIKE MINE. SHE BOUGHT HERS AT A DIFFERENT DEALERSHIP WHICH MEANS IT WAS PROBABLY CAME FROM A DIFFERENT MANUFACTURER. SOMETHING ISN'T RIGHT AND THIS SHOULD BE FIXED. THIS DOES NOT SOUND LIKE A NEW CAR. IT'S VERY EMBARRASSING. MY 1995 CHEVY CAVALIER IS NOT AS LOUD AS MY NEW CAR. ANOTHER THING IS WHEN I SLOW DOWN TO PULL IN MY DRIVEWAY (ON A HILL) I JUST LET OFF THE GAS AND THE CAR WILL JERK REALLY HARD. THIS DOESN'T HAPPEN ALL THE TIME BUT THIS WILL BE AN ISSUE I'M SURE WHEN THE WARRANTY IS UP. I'M VERY DISAPPOINTED WITH MY FIRST NEW CAR PURCHASE. I WAITED 42 YEARS FOR THIS. *TR
Mileage: 200
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE (NHTSA CAMPAIGN ID NUMBER:12V288000 ENGINE AND ENGINE COOLING) PERFORMED, HOWEVER THE DEALER CUT THE ENGINE SHIELD COVER AND ADVISED THE CONTACT THAT THE MANUFACTURER HAD REQUESTED TO DO SO IN ORDER FOR THE ENGINE OIL TO LEAK TO THE GROUND. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 12,000.
Mileage: 11,000
CHEVROLET'S RECALL FIX ON THE 2011-2012 CHEVY CRUZE INVOLVE CUTTING OFF LARGE PORTIONS OF THE UNDERNEATH HEAT SHIELD, THIS PIECE IS ALSO A DEBRIS SHIELD. BUT NOW WITH THE HEAT SHIELD COMPLETELY GONE, THERE NOW IS NO PROTECTION FROM DEBRIS ENTERING UNDER THE HOOD AND CAUSING MORE DAMAGE, ALSO WITH THIS FIX GM IS COMPROMISING THE BIGGEST SELLING POINT OF THIS CAR WHICH IS THE GAS MILEAGE, THIS SHIELD IS ALSO USED TO REDUCE DRAG UNDERNEATH THE CAR AND IN TURN INCREASING GAS MILEAGE, BUT NOW DRAG WILL INCREASE UNDERHOOD WHICH WILL DECREASE FUEL MILEAGE. IN VERY WET CLIMATES THIS SHIELD HELPED PREVENT WATER FROM SPRAYING UP UNDER THE HOOD AS WELL, AND BY REMOVING THIS SHIELD OUR CARS ARE NOW MORE PRONE RUST, CORROSION AND ABNORMAL WEAR TO VITAL PARTS. GM HAS DONE A HORRIBLE JOB AT FIXING THIS PROBLEM, NO LOGIC OR OBVIOUS CARE WERE TAKEN INTO CONSIDERATION WHEN ADDRESSING THIS ISSUE. IF THIS KIND OF SIMILAR PROBLEM HAPPENED ON A CADILLAC OR A CORVETTE WOULD HAVE THEY FIXED THE PROBLEM THE SAME WAY?? PROBABLY NOT, SO WHAT MAKES MY CHEVY CRUZE ANY LESS IMPORTANT? *TR
Mileage: 10,259
2012 CHEVROLET CRUZE LT1 RS PACKAGE, AUTOMATIC TRANSMISSION ON JUNE 27 I WAS IN MURRAY, KY DRIVING HOME FROM MURRAY STATE UNIVERSITY. I WAS IN HEAVY TRAFFIC. AFTER THE LIGHT CHANGED I GAVE THE ACCELERATOR A LIGHT TAP TO MOVE THE CAR FORWARD. IT STARTED SLOWLY BUT AFTER A FEW SECONDS, IT SEEMS THAT THE CAR STALLED. THE TRANSMISSION DOWNSHIFTED AND WHEN I GAVE THE ACCELERATOR A TAP, NOTHING. AT THIS TIME, I WAS CERTAIN I WOULD BE IN AN ACCIDENT. AGAIN, I GAVE THE ACCELERATOR A TAP (MIND YOU, I DIDN'T MASH THE PETAL TO THE FLOOR BOARD, I GAVE IT ENOUGH OF A TAP TO SWITCH THE GEAR). THE CAR DID NOTHING, AND AGAIN MY CONCERN WAS THAT I WOULD BE REAR ENDED SOON. ANOTHER TIP (AGAIN, I DID NOT MASH THE PEDAL TO THE FLOOR), AND FINALLY THE TURBO CHARGER KICKED IN AND THE CAR SWITCHED GEARS. BUT WHEN THE CAR SHIFTED GEARS, IT WAS AN EXPLOSION OF FORCE THAT JERKED AND LURCHED THE CAR FORWARD INCLUDING MY SELF. I WAS GLAD TO GET MOVING SINCE TRAFFIC WAS HEAVY. SINCE THIS INCIDENT, IT HAS HAPPENED 5 TIMES THAT THE CAR HAS BEEN SLUGGISH TO RESPOND, AND IT HAVE CONTINUED TO SHIFT GEARS WITH RANDOM JERKS AND OFTEN EXPLOSIVE FORCE THAT JERKS BOTH CAR AND PASSENGER. I HAVE HAD THIS TO 2 DEALERSHIPS, AND THEY SAY THEY CANNOT REPRODUCE IT, AND THEY BOTH TELL ME THAT THIS IS A NORMAL THING, AND THAT THIS TRANSMISSION WILL MAKE ERRATIC GEAR CHANGES. I AM CONCERNED FOR MY SAFETY WITH I DRIVE THIS CAR, AND HOPE I AM NOT STRANDED IN TRAFFIC WHEN THE TRANSMISSION FAILS TO SHIFT PROPERLY. *TR
Mileage: 28,551
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V288000 (ENGINE AND ENGINE COOLING). IMMEDIATELY AFTER THE REPAIR, THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN SHE NOTICED HESITATION WHILE ATTEMPTING TO ACCELERATE. THE VEHICLE FELT SLUGGISH. THE CONTACT WAS DISSATISFIED WITH THE REPAIR PERFORMED UNDER THE RECALL BECAUSE THE AREA WHERE THE SHIELD WAS REMOVED WOULD BE ACCESSIBLE TO CORROSION. THE VEHICLE WAS NOT REPAIRED ADDITIONALLY. THE APPROXIMATE FAILURE MILEAGE WAS 2,422.
Mileage: 2,422
HAVE COOLANT ODOR INSIDE VEHICLE. DEALER TESTED 3 TIMES, BUT CLAIMS THEY CAN'T DUPLICATE THE PROBLEM. SMELL IS VERY BAD IN COLDER MONTHS. WINDOW FOGS. HAVE TO DRIVE WITH WINDOWS OPEN SOMEWHAT IN WINTER CONDITIONS. CHEVY NOW HAS A BULLETIN. BEEN TRYING TO WORK THROUGH GM REGIONAL - THEY ARE IGNORING ME. MANY OTHER CRUZE OWNERS HAVE SAME COMPLAINT/PROBLEM. *JS
Mileage: 6,500
THE RECALL FIX FOR THE CHEVROLET CRUZE WAS PERFORMED ON MY CAR. THE FIX WAS TO CUT THE ENGINE, OR UNDER THE ENGINE AREA, SKID PLATE EXPOSING THIS AREA. I BELIEVE THIS TO BE A SAFETY ISSUE THAT COULD RESULT IN FURTHER DAMAGE TO THE CAR, ENGINE, EXHAUST, OIL PAN AND OTHER COMPONENTS THAT ARE NOW EXPOSED. THE IS A SAFETY CONCERN BECAUSE DURING THE ACT OF DRIVING THIS VEHICLE, IT MAY BE EXPOSED TO ROAD CONDITIONS, FOREIGN OBJECTS, OR OTHER MISCELLANEOUS ENVIRONMENTAL FACTORS THAT WILL AFFECT THE PERFORMANCE AND OVERALL SAFE HANDLING OF THIS VEHICLE. *JS
Mileage: 28,063
I WAS DRIVING HOME AND OUT OF NOWHERE MY 2012 CHEVY CRUZE DINGS AND SAYS "ENGINE OVERHEATING A/C TURNED OFF," I WAS VERY SURPRISED BUT KEPT DRIVING AND LITERALLY ONE MINUTE LATER THE CAR DINGS AGAIN. THERE IS A DIFFERENT MESSAGE THAT SAYS "IDLE ENGINE OVERHEATING," AT THIS POINT I AM VERY WORRIED AND I PULL OVER AND CALL THE CHEVY DEALERSHIP THAT I BOUGHT THE CAR FROM AND EXPLAIN WHAT HAS OCCURRED. I WAS ADVISED TO BRING THE CAR INTO THE SERVICE DEPARTMENT. SO, I START THE CAR UP AND BEGIN THE DRIVE OVER TO THE DEALERSHIP THAT IS ABOUT 15 MINUTES AWAY BECAUSE OF TRAFFIC. NOT THREE MINUTES INTO THE DRIVE I GET THE SAME MESSAGE "IDLE ENGINE OVERHEATING," I'M VERY NERVOUS BUT KEEP GOING AND ABOUT TWO MINUTES LATER I GET A NEW MESSAGE "SHUT ENGINE OFF ENGINE OVERHEATING." I CALL THE DEALERSHIP AND THEY TELL ME THAT I AM CLOSE ENOUGH THAT I SHOULD JUST CONTINUE AND DRIVE TO THE DEALERSHIP. I GET ABOUT 200 YARDS FROM THE ENTRANCE OF THE DEALERSHIP AND MY ENGINE STARTS SMOKING. I HAVE HAD THIS CAR FOR LESS THAN SEVEN MONTHS AND I BASICALLY ONLY USE IT TO DRIVE TO WORK AND SCHOOL. I TAKE VERY GOOD CARE OF MY VEHICLES, I GET THE OIL CHANGED EVERY 4,000-5,000 MILES, IN FACT I GOT AN OIL CHANGE LESS THAN A WEEK AGO. *TR
Mileage: 10,188
THIS VEHICLE WAS PURCHASED DECEMBER 2010 AND SINCE THE PURCHASE ALL THE ISSUES THAT 2012 CHEVY CRUZE HAS BEEN SUBJECTED TO REGARDING RECALLS WE HAVE SUFFERED THEM. THIS COMPLAINT IS FILED DUE TO THE FACT THAT, ALTHOUGH THE CAR IS UNDER WARRANTY, GM AND THE DEALERSHIP REFUSES TO HONOR THE WARRANTY, FOR THE REPAIR OF THE FLY WHEEL BOLTS. THESE BOLTS ARE INTERNAL AND ARE CURRENTLY LOOSE AND WHILE DRIVING THE VEHICLE, THE VEHICLE DOES NOT ACCELERATE AND THEN SUDDENLY STOPS. *TR
Mileage: 12,200