2013 CHEVROLET CRUZE Electrical System Problems
120 complaints about Electrical System
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Electrical System Complaints (120)
Odometer Fraud. The contact purchased a 2013 Chevrolet Cruze. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 157,454. The contact later discovered that the title mileage was 189,000.
Mileage: 189,000
Vehicle randomly powers up and tries to start with the key in the ignition. Service theft deterrent message displayed at times while trying to start.
Car caught on fire under hood
Vehicle, when parked in garage with key in the ignition, will start all by itself. There have been several times in the past when I could hear the car attempt to start itself unsuccessfully in the garage as well. I run down to remove the key from the ignition when this happens. Idling engine in an enclosed garage can lead to carbon monoxide poisoning to home owner and occupants. Removing key from ignition when parked alleviates problem however this has happened several times now both in and out of garage. One owner vehicle since new, no other keys or objects on key ring/fob when this has happened. Vehicle has 75k miles. Problem began at around 70k miles. Car has been garaged and well cared-for it’s entire life.
I wanted to file this because I feel this a safety concern. My vehicle has always been kept up on maintenance. One day out no where it started acting up my 2013 Chevy Cruze Ls. I had a shop come back after they did a diagnostic that is was a faulty throttle body sensor and Pcv. I have issues with it shutting off and I’ll have to coast it to stop.What I’m not understanding how can there be recalls for my vechicle same problems same make/model but it’s not showing my vehicle matching up with my Vin #.I do have all the supporting documents and paperwork stating these issues.
The contact owns a 2013 Chevrolet Cruze. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact coasted to the side of the road and stopped the vehicle. The contact stated restarted the vehicle after several attempts. The contact stated no warning light was illuminated. The contact stated there was white smoke coming from the exhaust. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was repaired. The contact stated that the water pump failed again and was replaced; however, recently the water pump failed again. Additionally, the contact stated that there were electrical failures with the vehicle and the doors failed to lock as needed. The contact also stated that the steering wheel had locked up on several occasions. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
Mileage: 130,000
I purchased 2013 chevy cruze in 2021. Starting with steering going out, all electrical power is affected. Radio comes on and off. Light comes on to check stab trak. Engine started while key in ignition but I wasn't in car. I can't afford to get a different car now a days. I'm disabled and need this car to get to my Dr appts But I'm afraid the vehicle will kill me, someone or worse. This vehicle needs a very very serious recall to fix this before someone is killed. That won't work!! FIX IT PLEASE I BEG YOU!!!
I have replaced the pvc valve cover 3times and the engine coolant housing 4 times with in 2years. The vehicle still leaks coolant even though all hoses connections and reservoir has been replaced. The ground cable has been replaced twice. The car warning dash comes on saying "service traction control" abs? The radio shuts off as well as all stereo lighting. When vehicle is at a stop it sometimes kicks, I thought I got tapped from the back that's how much of a jolt it does but no vehicle behind me. It's also sluggish when taking off.
First incident. 4 hours into 8 hour road trip. Flashing check engine light. Stabilitrack failure. Misfire codes. Took it to 4 different shops in Las Vegas Nevada. Non would complete repair. Took it to dealer in Utah hour and 45 minutes away, jerking missfires loss of power and power steering, dealer offered to do repair for 1800$ :/. Repair completed. Drove 150 miles, codes popped back up to it into mechanic, reported coolant leak and misfires, replaced ign coil. Replaced spark plugs, fixed leaks. 1400$ 6 weeks later turbo seized, misfires shaking and in ability to drive faster than 35mph loss of power steering. Excessive coolant leak, repair 1170$ 3 weeks later misfire codes, loss of stabilitrack, and tc, replaced spark plugs, car is currently all over the road, pulls left then pulls right, car vibrates terribly when 55mph+ suspension in rear is almost completely defective, I can lift the car 3” with my bare hands… over active abs. 35mph no snow or ice, new brake pads 120 miles ago. Radio will turn on and off whenever it wants while driving. Car consistory idles between 750-1300* rpm. Car clearly has no sway bars. Horrible ticking and rattling noises. Chevy please buy back my car. I am concerned about my safety on a daily. Reach out to “Carvana for invoices, and contact me for the personal repairs cost”
While driving the light came one engine overheating a/c shut off. There was a leak of coolant. I was stranded on the side of the road. We had it brought to a mechanic. They repaired the problem. Within 3 days it started again, the mechanic thought it was a faulty part so replaced it. After a week it happened again. We had it repaired again. Now 2 months later it is happening again. Once again stranded on the side of the road This has happened 4 times in 2 months and looks to be a very common issue with a simple search online. Multiple parts replaced and still stranded9
When i turn left or right stereo shuts off all my warning lights come on and steering gos out.and sometimes it shuts down.Almost got hit a cause it did this .This is a serious safety issue.Nobody can pin point the problem.then a code says open and close drivers window.If i get killed cause this car does this .and getting worse .chevy will be sued .can you get chevy to repair this possible faulty .problem.may a recall in electric system.
My car just shut off by itself while I was driving without any warning. My check engine light isn’t on and I just got my car out of the shop a few weeks ago, so I’m not sure why this happened. It is not safe and was definitely scary, being that I am pregnant and also had daughter with me.
Hi, I have had my car for a total of 8 years so far. It was bought used, in perfect condition in the beginning. Years passed and I have gained many problems down the road. First, the valve had to be replaced, spent a little under $1K, car worked well, until it started leaking coolant. Second, the car started to jerk back if you were passing at least 60mph. You go above 65-70, the car would jerk back to where it felt as if the whole bottom of the car fell off. You could press the gas pedal and it would barely go, it felt as if you were pushing the car with your own hands from the back, as if it lost power to move forward. Third, why does my coolant leak? Why is it that I have to put coolant in it at least every other week? The fan is EXTREMELY loud as well, as if it's overheating.
TSB # 16-NA-015 ENGINE STALL OR STUMBLE,IGNITION COIL WIRE FRETTING.I CAN NOT FIGURE OUT WHY THIS IS NOT A SAFETY RECALL.OTHER THAN G.M. NOT INTERESTED IN BEING RESPONSIBLE. MY CAR STALLED WHILE DRIVING AND I HAD NO BRAKES AND NO STEERING.IT DONT TAKE A LOT OF THINKING AS TO WHAT CAN AND WILL HAPPEN WITHOUT BRAKES AND STEERING.MY CAR WAS TOWED TO THE DEALERSHIP AND THE ABOVE ISSUE WAS CONFIRMED.THE TSB WAS ISSUED 1-21-2016 AND ALL 2011-2014 MAY BE AFFECTED.PLEASE ADVISE ME WITH A FOLLOW UP ON THIS MAJOR PROBLEM. THIS IS MY SECOND REPORT ON THIS WITH NO RESPONSE.THIS WONT GO AWAY BY IGNORING THE ISSUE.LETS TAKE CARE OF THIS BEFORE ACCIDENTS.
The whole head shot off while driving. Now the car is making a farting noise when I accelerate or if u sit idle for longer than 15 mins. No oil leak but I’m using an additional $200 in oil between oil changes
IN REGARDS TO TSB # 16-NA-015 ENGINE STALL OR STUMBLE. IGNITION COIL WIRE FRETTING.THIS PROBLEM IS DANGEROUS AND CAN HAPPEN AT ANY GIVEN TIME WHILE DRIVING WITHOUT WARNING AND DTC CODES. (CHECK ENGINE LIGHT) . WHEN THE CARS STALL YOU HAVE NO POWER STEERING AND NO POWER BRAKES AND COULD AND WILL CAUSE AN ACCIDENT IF IT HAS`NT HAPPENED AS OF YET .RESULTING IN INJURY AND OR DEATH. WITH MINIMAL RESEARCH I HAVE FOUND THIS IS A KNOWN AND ONGOING GLOBAL ISSUE THAT G.M. HAS KNOWN ABOUT SINCE 1-21-2016.ALL THESE CARS NEED TO BE RECALLED AND REPAIRED PRIOR TO ANYBODY LOSING THERE LIFE.
WHEN KEY LEFT IN IGNITION, CAR OFF, IT TRIES TO START ITSELF REPEATEDLY. SAW THIS HAS BEEN REPORTED BY OTHERS FOR YEARS BUT NO RECALL. IGNITION CYLINDER NEEDS TO BE REPLACED TO STOP SHORTS. WHY NO RECALL? CAR WAS PARKED, TURNED OFF.
Mileage: 12,000
AT RANDOM TIMES, MY STEREO WILL GO BLANK, NO SOUND, NO BLINKER SOUNDS, NOTHING. AT THE SAME TIME, THE SERVICE TRACTION CONTROL, SERVICE STABITRAX WILL START FLASHING ON AND OFF. MY POWER STEERING WILL CUT OFF AS WELL. THIS WILL HAPPEN A FEW TIMES WHILE DRIVING THEN IT WILL NOT HAPPEN AGAIN. THEN RANDOMLY ON A DIFFERENT DAY, IT WILL HAPPEN AGAIN.
Mileage: 55
IT'S BEEN SITTING FOR AWHILE NOW. I'VE REPLACED THE ENGINE, THE BATTERY, THE ALTERNATOR, THE STARTER, THE THERMOSTAT AND THE TENSIONER BELT. ALL BRAND NEW AND IT'S STILL NOT STARTING UP . IT ACTS LIKE IT WANTS TO START OVER BUT DOESN'T, EVEN WITHOUT THE KEYS IN IGNITION, IF I HOOK UP SPARK PLUGS IT ACTS LIKE IT WANTS TO START EVEN WITHOUT THE KEYS IN IGNITION
MY 20 YR OLD DAUGHTER BOUGHT THIS CAR IN MAY 2020. SHE HAD IT 1 WEEK AND ENDED UP BROKEN DOWN ON THE SIDE OF THE ROAD THE INTERSTATE, 3-1/2 HRS AWAY AT SCHOOL BECAUSE THE CATALYTIC CONVERTER WENT OUT. 2 WEEKS AND A NEW CATALYTIC CONVERTER, I AM ON THE SIDE OF THE ROAD BECAUSE SHE COULDN'T STAY AND WAIT FOR IT, AND WE WOULDN'T LET HER TAKE IT UNTIL WE KNEW IT WAS RIGHT. ANOTHER 4 WEEKS LATER, REPLACED THE MOTOR AND CATALYTIC CONVERTER AGAIN, AND THE CHECK ENGINE LIGHT COMES BACK ON WITHIN 2 WEEKS AND LEAVES ME STRANDED ON THE HIGHWAY ONCE AGAIN! THIS TIME THE READING SHOWED ONLY AN O2 SENSOR SO MY HUSBAND CHANGED IT. THE CAR RAN FINE FOR A WHILE, THEN THE CHECK ENGINE LIGHT CAME BACK ON. NOT LONG AFTER THIS, THE STABILITRAK WARNING LIGHT ALSO CAME ON AND SO THERE ARE 13 ERROR CODES COMING UP! WE HAVE ALWAYS BEEN A CHEVROLET FAMILY, BUT NOT ANYMORE! THIS HAS RUINED US! AND WHEN/IF WE CAN GET IT RUNNING WELL ENOUGH TO GET RID OF IT, IT IS GONE! THE ERROR CODES ATTACHED ARE FROM JULY & SEPTEMBER 2020. I DIDN'T GET A PICTURE THE LAST COUPLE OF TIMES THAT MY HUSBAND CHECKED IT. GENERAL MOTORS THERE ARE HUNDREDS OF COMPLAINTS. AND THAT'S JUST THE ONES WHO ACTUALLY TAKE THE TIME TO HUNT THE NHTSA DOWN AND FILE A COMPLAINT. NOT EVERYONE WILL DO SO! I PERSONALLY KNOW OF AT LEAST ONE OTHER PERSON IN MY HOMETOWN (OF LESS THAN 20,000) THAT OWNS A 2013 CRUZE THAT IS HAVING THE EXACT SAME PROBLEMS! I KNOW WE ARE JUST LITTLE PEOPLE TO YOU. BUT THESE ARE OUR LIVES! IF WE COULD AFFORD TO DRIVE A HIGH-PRICED, TOP-OF-THE-LINE VEHICLE, TRUST ME, WE WOULD!
Mileage: 125,000
MY 20 YR OLD DAUGHTER BOUGHT THIS CAR IN MAY 2020. SHE HAD IT 1 WEEK AND ENDED UP BROKEN DOWN ON THE SIDE OF THE ROAD THE INTERSTATE, 3-1/2 HRS AWAY AT SCHOOL BECAUSE THE CATALYTIC CONVERTER WENT OUT. 2 WEEKS AND A NEW CATALYTIC CONVERTER, I AM ON THE SIDE OF THE ROAD BECAUSE SHE COULDN'T STAY AND WAIT FOR IT, AND WE WOULDN'T LET HER TAKE IT UNTIL WE KNEW IT WAS RIGHT. ANOTHER 4 WEEKS LATER, REPLACED THE MOTOR AND CATALYTIC CONVERTER AGAIN, AND THE CHECK ENGINE LIGHT COMES BACK ON WITHIN 2 WEEKS AND LEAVES ME STRANDED ON THE HIGHWAY ONCE AGAIN! THIS TIME THE READING SHOWED ONLY AN O2 SENSOR SO MY HUSBAND CHANGED IT. THE CAR RAN FINE FOR A WHILE, THEN THE CHECK ENGINE LIGHT CAME BACK ON. NOT LONG AFTER THIS, THE STABILITRAK WARNING LIGHT ALSO CAME ON AND SO THERE ARE 13 ERROR CODES COMING UP! WE HAVE ALWAYS BEEN A CHEVROLET FAMILY, BUT NOT ANYMORE! THIS HAS RUINED US! AND WHEN/IF WE CAN GET IT RUNNING WELL ENOUGH TO GET RID OF IT, IT IS GONE! THE ERROR CODES ATTACHED ARE FROM JULY & SEPTEMBER 2020. I DIDN'T GET A PICTURE THE LAST COUPLE OF TIMES THAT MY HUSBAND CHECKED IT. GENERAL MOTORS THERE ARE HUNDREDS OF COMPLAINTS. AND THAT'S JUST THE ONES WHO ACTUALLY TAKE THE TIME TO HUNT THE NHTSA DOWN AND FILE A COMPLAINT. NOT EVERYONE WILL DO SO! I PERSONALLY KNOW OF AT LEAST ONE OTHER PERSON IN MY HOMETOWN (OF LESS THAN 20,000) THAT OWNS A 2013 CRUZE THAT IS HAVING THE EXACT SAME PROBLEMS! I KNOW WE ARE JUST LITTLE PEOPLE TO YOU. BUT THESE ARE OUR LIVES! IF WE COULD AFFORD TO DRIVE A HIGH-PRICED, TOP-OF-THE-LINE VEHICLE, TRUST ME, WE WOULD!
Mileage: 125,000
CAR HAS LEAKED OIL AND COOLANT SINCE I GOT IT. CONSTANTLY OVER HEATS. LOSS OF POWER. ENGINE REVS AND JUMPS. CONSTANT REPLACEMENTS NOTHING WORKS.
Mileage: 90,000
THE CAR HAS SOME KIND OF ELECTRICAL PROBLEMS. THE CHECK ENGINE LIGHT GOES ON AND I TAKE THE CAR BACK TO THE DEALER AND GET PROBLEMS FIXED, AND WITHIN A MONTH THE CHECK ENGINE LIGHT COMES ON AGAIN, AND THERE ARE NEW PROBLEMS WITH THE CAR. WHEN THOSE PROBLEMS GET FIXED, THE CHECK ENGINE LIGHT COMES ON AGAIN WITHIN A MONTH. THIS IS A CYCLE THAT KEEPS GOING. THE CHECK ENGINE LIGHT COMES ON AT DIFFERENT TIMES, USUALLY WHILE DRIVING. I BELIEVE THE ELECTRICAL SYSTEM IS CAUSING CASCADING FAILURES IN DIFFERENT SYSTEMS.
Mileage: 40,000
WHILE DRIVING IN THE CITY STREET THE CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING. THE TRACTION CONTROL LIGHT CAME ON FOLLOWED BY A MESSAGE IN THE DASHBOARD STATING 'STABILITYTACK' WAS NOT WORKING. THE VEHICLE THEN BEGAN SHAKING AND WAS NOT ABLE TO SHIFT GEARS PROPERLY. THE RPM WAS HAVING TO REV HARDER THAN USUAL TO KEEP THE VEHICLE UP TO SPEED. I HAD TO PULL OVER TO THE SIDE OF THE STREET AND TURN THE CAR OFF. NEITHER IDLING OR SHUTTING OF THE VEHICLE HELPED WITH THE PROBLEM.
Mileage: 91,400
STABILITRAK AND BRAKE MALFUNCTION
ENGINE OVERHEATING AFTER 10 MINUTES OF DRIVING, CAR ENGINE USED TO STOP WHILE DRIVING AND HAVE MULTIPLE REPAIRS TO FIX VEHICLE AFTER MY MOM PASSED. I HAVE SPENT OVER $5,000 IN REPAIRS EASILY FOR THIS VEHICLE AND SAME ISSUE AND NOT EVEN CHEVY DEALERSHIP ABLE TO FIX
Mileage: 123,000
THE PASSENGER LOW BEAM HEADLIGHT HARDLY EVER WORKS AS SOON AS THE CAR IS TURNED ON THE LIGHT IS OUT , IF TAPPED OR BUMPED LIGHT WILL COME BACK ON, SUCH AS WITH YOUR HAND OR WHILE MOVING. I HAVE REPLACED BULB FEW TIMES STILL HAVING TROUBLE.
I HAVE HAD NOTHING BUT ISSUES WITH THE CAR SINCE I'VE HAD IT AND FIXED EVERYTHING THAT WAS WRONG WITH IT THE PALM CHEVROLET DEALERSHIP THAT SAID WAS WRONG WITH IT AND YET NOTHING HAS BEEN RESOLVED MY STABILITRAK CONTROL SERVICE SYSTEM LIGHT CAME ON ALONG WITH THE CHECK ENGINE LIGHT AS THEY ARE FLASHING. I'M HAVING A VERY HARD TIME GETTING TRACTION I HAVE A 1 YEAR OLD DAUGHTER AND I DON'T FEEL THAT THIS CAR IS SAFE FOR HER. I WANT THIS ISSUE LOOKED INTO I HAVE SPENT MONEY THAT I DON'T HAVE TO JUST TRY TO RESOLVE THE PROBLEM AND YET IT'S NOT FIXED. *TR
Mileage: 140,000
I HAVE TAKEN THE CAR MULTIPLE TIMES TO GET IT FIXED. AS I AM DRIVING THE CAR THE RADIO TURNS OFF. THEN THE ENGINE ITSELF TURNS OFF. NOT ONLY THAT, AS I AM DRIVING IT THE STEERING WHEEL STOPS WORKING AND THE CAR COMPLETELY SHUTS OFF. I HAVE SPENT OVER 7,000 DOLLARS IN REPAIRS AND I CAN NO LONGER AFFORD FOR REPAIRS. NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. I WOULD REALLY LIKE TO OPEN AN INVESTIGATION ON THIS CAR AS MY LIFE SEEMS TO BE THREATENED AND NO ONE CAN TELL ME WHY THE CAR GOES ON AND OFF WHILE IN DRIVE. I ALMOST GOT IN A MAJOR HIGHWAY ACCIDENT BECAUSE IT TURNED OFF WHILE I WAS DRIVING 60 MILES PER HOUR ON A BUSY HIGHWAY. PLEASE LOOK INTO THIS PROBLEM AND HELP ME GET BACK TO A NORMAL CAR. THIS HAS BEEN HAPPENING FOR ALMOST A 2 YEARS NOW. *TR
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED AFTER SHIFTING TO PARK AND EXITED THE VEHICLE, IT BEGAN TO ROLL AWAY WHILE THE KEY WAS REMOVED FROM THE IGNITION WITHOUT WARNING. THE CONTACT HAD TO QUICKLY RE-ENTER THE VEHICLE AND DEPRESS THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE FROM ROLLING AWAY. SHORTLY AFTER THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND THE FAILURE REOCCURRED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN).
Mileage: 34,000
MY SCREEN FOR THE RADIO STARTS TO FLICKER, AND THE ENTIRE CAR SHUTS DOWN. AFTER WAITING FOR 5 OR 10 MINUTES THE CAR POWERS BACK UP AND STARTS. ANOTHER TIME, WHILE I WAS STILL PARKED THE RADIO STARTS TO FLICKER AGAIN. SO I TURN OFF THE CAR, BUT THE KEY IS STUCK IN THE IGNITION AND WHEN YOU TURN THE KEY YOU GET NOTHING. IT DOESN'T START AND YOU GET NO POWER. AFTER WAITING A FEW MINUTES AGAIN THE CAR POWERS UP ON ITS OWN WHILE KEY IS STILL IN THE IGNITION. THIS ALSO HAPPENED ONCE WHILE I WAS DRIVING. LUCKILY I WAS JUST TAKING OFF, SO I WASN'T GOING VERY FAST.
Mileage: 127,000
IN 2018 CODE P2099 WAS FIXED ON MY 2013 CHEVY CRUZE AND NOW THE CODE IS POPPING UP AGAIN IT'S ONLY BEEN A YEAR AND A HALF AND THE PART WAS FIXED BY THE CHEVY DEALER SHIP IT'S WAS BRAND NEW, SO WHY DO I NEED ANOTHER PLEASE CONTACT ME CONCERNING THIS MATTER THANKS @ [XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CAR LOSES ELECTRICAL . RADIO DISPLAY GOES BLANK. SIGNAL LIGHT USE BECOMES VERY QUIET. KEY BECOMES STUCK IN IGNITION CANNOT BE REMOVED. WITH KEY ON MODE HEAR CLICKING SOUND. NO ELECTRICAL ACTIVITY JUST SOUND. AFTER ABOUT 10 MINUTES CAR COMES BACK TO LIFE. ON OCCASION I GET DISPLAYS ON DASH TELLING ME TO OPEN AND CLOSE DRIVER WINDOW. CAR CAN DIE ANYWHERE. PULLED INTO GAS PUMPS SHUTOFF PULLED OUT KEY. AFTER GETTING GAS PUT KEY INTO IGNITION WENT TO TURN ON KEY BECAME STUCK AND THEIR WAS NO ELECTRICAL ACTIVITY. PUTTING KEY IN ON MODE I HEARD FAST CLICKING BUT NOTHING ELSE. AFTER TEN MINUTES IT'S LIKE THE CAR TURNED ON. I HAD TO TURN THE KEY A COUPLE TIMES BEFORE THE ENGINE CAME ON. I GET VARIOUS DISPLAY NOTICES LIKE THE ONE I ATTACHED. OR I GET STABIL TRAK DISPLAY. THIS HAS HAPPENED SEVERAL TIMES. IT TAKES POWER STEERING AND I AM UNABLE TO DRIVE.
Mileage: 87,000
CHEVY CRUZE 2013 LTZ TURBO, I HAVE THE PAPERWORK STATING IT IS TURBO. I TOOK IT TO A DEALERSHIPS BECAUSE CHECK ENGINE LIGHT CAME ON. I WAS TOLD IT WAS FINE. THEY CLEARED EVERYTHING. I HAVE BEEN TOLD DIFFERENT THINGS WHETHER IT HAS TURBO OR NOT. THE TURBO WAS SUPPOSEDLY CHECKED SEVERAL TIMES SINCE I BOUGHT IT. THE MECHANIC AT DEALERSHIP SAID IT DID NOT HAVE TURBO. I ASKED THE HEAD MECHANIC TO DRIVE THE CAR WITH ME IN IT. HE DID, THE HEAD MECHANIC CONVINCED ME IT HAD TURBO AND IT WAS WORKING FINE, I SAID IT DOESN'T ACT LIKE IT TO ME, HE SAID THIS IS ALL ITS GOT AND THAT'S IT, THE CAR IS FINE. THE HEAD MECHANIC SAID IT WAS FINE, I SAID SOMETHING IS NOT RIGHT, HE CONVINCED EVERYTHING WAS AND TO PUSH THE CLEAR BUTTON WHEN IT WOULD BE AND IT WOULD BE FINE. THIS HAPPENED BETWEEN 2014 AND 2018 THIS HAS HAPPENED OVER THE YEARS. I WAS TOLD TO BASICALLY TOUCH THE CLEAR BUTTON. CODES STARTED TO POP UP; IT STARTED WITH THE WINDOW. I WAS TOLD TO HIT CLEAR BUTTON WHEN THIS HAPPENS, SO I DID. THEN CHECK ENGINE CODES POP UP ON DASH SAYING: ROLE WINDOW DOWN AND BACK UP, CHECK TRANSMISSION, KEY REMOTE NOT DETECTED, START WITH REMOTE START, CHECK AIR BAGS, IT HAS DONE THIS OFF AND ON FOR A SEVERAL YEARS, OFF AND ON . NOW THIS WEEK IT GOT REALLY BAD TO THE POINT THE CAR JUST SHUTS OFF, THEN IT WILL NOT START, UNTIL I TOUCH THE CLEAR BUTTON OR I HAVE TO UNHOOK THE BATTERY OTHERWISE THE DASH WILL NOT TURN OFF AND I CAN'T START IT. I TOOK IT TO HAVE CODES CHECKED AND MASS FLOW SENSOR , THEN IT SAID VAPOR CANISTER PURGE VALVE THEN MAP SENSOR, I REPLACED ALL, THE CAR STILL ACTS THE SAME. CODES STILL APPEAR ON DASH. START THE CAR IT SEEMS OK, THEN YOU DRIVE IT AND THE ENGINE JUST SHUTS OFF AND CODES START TO APPEAR AGAIN. SHOULD THIS BE CHECKED INTO. I CAN'T FIND RECORDS, I WILL TRY, BUT I CAN TELL YOU DEALERSHIPS.
Mileage: 88,792
I BOUGHT MY CAR FROM A USED CAR LOT IN MARCH. AFTER ABOUT 2 WEEKS, I STARTED HAVING ISSUES WITH THE CRUISE CONTROL, AFTER A FEW MONTHS, THE CRUISE SWITCH HAD TO BE REPLACED BECAUSE IT STOPPED WORKING ALL TOGETHER. DURING THE TIME I'VE HAD THE VEHICLE, I'VE HAD TO REPLACE THE THERMOSTAT CONTROL, AS WELL AS A COIL IN THE ENGINE. FOR THE PAST 2-3 MONTHS OR SO, I'LL BE DRIVING DOWN THE HIGHWAY AND THE SERVICE STABILITY TRACK WILL SHOW UP, WITH THE TRACTION CONTROL AND THE CHECK ENGINE LIGHT BLINKING. MY CAR WONT LET ME SPEED UP, AND IT WILL SLOWLY SLOW DOWN. IF I HAVE MY CRUISE ON WHEN THIS HAPPENS, THE CAR'S RPM WILL SHOOT UP IN AN ATTEMPT TO GET BACK TO THE SPEED I HAD IT SET AT. AFTER ABOUT A MINUTE WITH THE LIGHTS ON, THE CHECK ENGINE LIGHT WILL STOP BLINKING AND THE CAR WILL GO BACK TO NORMAL (THE TRACTION LIGHT WONT TURN OFF UNTIL I TURN OFF THE CAR). I HAVE TAKEN MY CAR TO MY MECHANIC, AND HIS COMPUTER SHOWS CODE UO100, WHICH IS "LOST COMMUNICATION WITH ENGINE CONTROL MODULE", WHICH IS A VERY GENERAL CODE AND COULD COME FROM ANYWHERE. HE CANNOT FIGURE OUT WHAT IS WRONG WITH IT. THE WIRES SEEM CONNECTED PROPERLY, AND EVERYTHING SEEMS FINE, OTHER THAN THE LIGHT ISSUE. IT HAPPENS WHILE I'M DRIVING DOWN THE HIGHWAY, AT ANY RANDOM MOMENT. IT OCCURS AT LEAST EVERY 3 DAYS, IF NOT EVERYDAY.
Mileage: 55,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, HE HEARD A CLICKING NOISE COMING FROM THE VEHICLE AND IT FAILED TO START WITHOUT WARNING. THE CONTACT HAD TO JUMPSTART THE BATTERY IN ORDER FOR THE VEHICLE TO START AND RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO KLEIN AUTO (111 W MADISON ST, CLINTONVILLE, WI 54929, (715) 823-2135), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN ELECTRICAL SYSTEM FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Mileage: 120,000
I AM WRITING TO REQUEST AN INVESTIGATION INTO CHEVROLET CRUZE HEATER BLEND DOOR ACTUATOR FAILURES. THE ISSUE IS A SMALL PLASTIC GEAR THAT STRIPS OUT AND DOES NOT ALLOW THE BLEND DOOR TO CYCLE FROM WINDSHIELD DEFROST / DASH VENTS / AND FLOOR VENTS. THIS IS A HIGH SAFETY CONCERN IN COLD / RAINY WEATHER DRIVING DUE TO THE VEHICLE OPERATOR IS UNABLE TO ADJUST THE BLED DOOR TO DEFROST THE WINDSHIELD. THIS IN TURN ALLOWS THE WINDSHIELD TO BECOME FOGGED, (OR FROSTY IN EXTREME COLD) WHICH LEADS TO VERY POOR VISIBILITY. I HAVE A PROFESSIONAL YOUTUBE CHANNEL THAT SHOWS THE ISSUE IN DETAIL THE LINK IS HTTPS://YOUTU.BE/I5PDAIA0P-8 QUOTES TO REPAIR THIS ISSUE RANGE FROM $800.00 TO $1500.00. BEING THIS FAILURE CAN LEAD TO AN ACCIDENT CAUSED FROM POOR VISIBILITY FROM AN OBVIOUS DESIGN FLAW, TO CUT CORNERS AND SAVE MONEY, THIS NEEDS TO BE LOOKED AT. MY VIDEO HAS NEARLY 11,000 VIEWS FROM PEOPLE WITH THIS PROBLEM. ALSO ALMOST EVERY FORUM ONLINE HAVE PEOPLE DISCUSSING THIS PROBLEM. I BELIEVE IT IS N BAD TASTE FOR CHEVROLET TO NOT YET ACKNOWLEDGE THIS AS A RECALL.
Mileage: 95,000
COOLANT IS LEAKING AND NEEDING TO BE REFILLED DAILY, SERVICE ENGINE LIGHT ON EVERYDAY. 'ENGINE HOT, CAR NEEDS TO IDLE' COMES ON ANYTIME YOU DRIVE IT. ENGINE POWERED REDUCED. AS FOR ELECTRICAL, WHILE FRONT PANEL WILL GO BLACK AND EVERYTHING WILL SHUT DOWN FOR A COUPLE HOURS OR EVEN DAYS.
Mileage: 69,500
I PURCHASED THIS VEHICLE (2013 CHEVROLET CRUZE) IN 2016 AND IT HAD MILEAGE OF 3,500 MILES. LESS THAN A MONTH OF OWNERSHIP AN ALERT SHOWED AND SOUNDED IN THE DASH LIGHTS THAT THE REAR DRIVER'S SIDE DOOR WAS OPEN WHEN IT WASN'T AND THIS WAS WHILE IN A PARK POSITION AND WHILE IN MOTION ON ANY ROAD. THE ALERT WAS ALMOST CONSTANT SO I BROUGHT IT TO A REPAIR SHOP WHICH REPLACED THE LATCH IN THE DOOR 3 SEPARATE TIMES AND THE PROBLEM STILL OCCURRED. EVENTUALLY I ASKED TO JUST HAVE THE LATCH DISCONNECTED IN THE DOOR BECAUSE NO ONE COULD FIX IT AND STOP THE ALERT AND SOUNDS FROM GOING OFF. SO NOW I HAVE A $300 LATCH DISCONNECTED INSIDE THE DOOR BECAUSE THAT WOULDN'T FIX THE PROBLEM PLUS I HAVE TO MANUALLY LOCK AND UNLOCK THAT DOOR IF I NEED TO USE IT WHEN ALL OF THE OTHER 3 DOORS CAN BE ELECTRONICALLY LOCKED/UNLOCKED WITH THE FOB OR THE LOCK/UNLOCK BUTTON IN THE CAR. NOW A NEW PROBLEM THAT IS CURRENTLY GOING ON IS THE REAR BRAKE LIGHT IN THE BACK WINDSHIELD IS VERY DIM WHILE IN A PARK POSITION OR WHILE IN MOTION DRIVING ON ANY ROAD. IT STILL WORKS BUT IS NOT AS BRIGHT AS IT USED TO BE. IT'S A LIGHT BAR THAT SITS IN THE BACK WINDOW ACTING AS A 3RD BRAKE LIGHT AND IT DOES NOT CONTAIN LIGHT BULBS. ALSO, I'VE HAD A COUPLE OF OTHER ALERTS SHOW UP IN THE DASH FOR A DAY OR MORE WHILE IN A PARK POSITION OR IN MOTION DRIVING ON ANY ROAD AND THEN THEY GO AWAY AFTER A FEW DAYS. I SUSPECT THIS VEHICLE HAS AN ELECTRICAL PROBLEM AND I CAN'T AFFORD TO HAVE IT DIAGNOSED.
Mileage: 3,500
CAR HAS BEEN RETURNED TO DEALER FOR REPAIRS CONCERNING THE MOTOR AND ELECTRICAL SYSTEMS. THEY HAVE NOT BEEN SERVICED OUTSIDE OF THE DEALERSHIP. CAR FREQUENTLY QUITS AND HAS TO BE JUMPSTARTED.
Mileage: 90,000
MY CHECK ENGINE KEEPS GOING ON AND OFF AND WHEN COMES ON GIVE OUT POWER LITTLE BY LITTLE TILL MY ENGINE REDUCE POWER COMES UP AND GIVES OUT AND ALMOST CRASHED ON FREEWAY SERVAL TIMES
Mileage: 15
TAKATA RECALL A FEW MONTHS AFTER I PURCHASED THIS VEHICLE THE CHECK ENGINE LIGHT CAME ON THEN IT GOES OFF THE LAST FEW MONTHS IT'S BACK ON AND MAKES A NOISE WHEN THE AIR CONDITIONING SYSTEM IS ON.
MY VEHICLE REPEATEDLY RAN HOT EVERYTIME I WOULD DRIVE IT OVER A MILE ON THE ROAD. MY HUSBAND CHANGED THE THERMOSTAT, ALWAYS MADE SURE IT HAD COOLANT, CHECKED MY HOSES, AND REPLACED THE WATER PUMP. BUT EVENTUALLY IT BLEW A HEAD GASKET. WE NOTICED IT DID SO WHEN WE SEEN WATER HAD MIXED INTO THE OIL. SUPREME CHEVROLET REPLACED THE ENGINE AT 96,000 MILES IN NOVEMBER 2016 UNDER WARRANTY. I DROVE THE CAR ABOUT 54,000 MILES WITH THE REPLACED ENGINE AND IT TOO STARTED RUNNING HOT EVERYTIME I WOULD DRIVE IT ABOUT A MILE DOWN THE ROAD. THE DASH LIGHT WOULD SAY TURN A/C OFF AND IDLE ENGINE OR TURN OFF ENGINE DUE TO HIGH TEMPERATURE. WE CHANGED THE RADIATOR, THE HOSES, THE WATER PUMP, AND THE THERMOSTAT ON THE CAR AND IT REMAINED RUNNING HOT WITH HIGH TEMPERATURES UNTIL THAT ENGINE TOO BLEW A HEAD GASKET.THE DEALERSHIP WILL NOT WARRANTY THE SECOND ENGINE ALTHOUGH IT ONLY HAS 67,000 MILES ON THE NEW ENGINE. AND NOW I AM LEFT WITH NO VEHICLE AND STILL OWE $6700.00 ON THE CHEVROLET CRUZE DUE TO THE FAULTY COOLANT SYSTEM.
Mileage: 66,000
DRIVING LAST NIGHT FROM WORK TO HOME AT [XXX] AROUND 7PM, I STARTED GETTING MESSAGES IN MY CLUSTER SUCH AS SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND ENGINE POWER IS REDUCED. JUST SUDDENLY MY CAR LOST ALL THE POWER AND THROTTLE WHEN I WAS TRAVELLING IN A HIGHWAY AROUND 70 MPH ON THE SECOND FASTEST LANE. IT WAS VERY SCARY AND DANGEROUS SITUATION ONCE MY THROTTLE WAS COMPLETE UNRESPONSIVE AND COULD FIND MYSELF AT THE MIDDLE OF THE HIGHWAY AT 5MPH . MY INSTINCT WAS TO TURN ON THE HAZARD LIGHTS AND TRY TO MOVE THE CAR TO THE SLOWEST LANE AS SAFE AS POSSIBLE. I FEEL LUCKY THAT NO ONE HIT ME IN THE BACK AND I CONSIDER THAT I WAS LUCKY TO HAVE THIS PROBLEM AT THIS TIME OF THE EVENING. LUCKILY I WAS ABLE TO TAKE THE EXIT [XXX] AND FROM THERE PARK THE CAR TO EVALUATE IT. I COULD NOT FIND ANY VISIBLE DEFECT EITHER INTERNALLY OR ON ENGINE COMPARTMENT. I TURNED OFF THE ENGINE AND ON SEVERAL TIMES AND STILL HAD THE SAME CLUSTER MESSAGES AND DERATED POWER. I WAS STILL ABLE TO DRIVE THE CAR SAFELY TO THE PARKING LOT OF [XXX] LOOKING FOR A SAFER PLACE TO WAIT FOR MY INSURANCE COMPANY. WHEN WAITING FOR THE AAA OPERATOR I WAS ABLE TO RE-START THE CAR WITH NO DISPLAY MESSAGE BUT ONLY WITH THE ENGINE CHECK LIGHT ON. I DROVE THE CAR IN THE PARKING LOT AND NOTICED THE CAR SEEMED TO BE OK. ONCE ON THAT TIME I WAS STILL WAITING FOR THE AAA OPERATOR I DECIDED TO TAKE [XXX] AND I WAS ABLE TO SAFE ARRIVE HOME. CHECKING THE SYMPTOM I HAD IN GOOGLE AND YOUTUBE I LEARNED ABOUT THE PROBLEM WITH THE NEGATIVE BATTERY CABLE WHICH IS ALREADY KNOWN BY NHTSA AND GM. I HOPE MY INCIDENCE CAN BE INVESTIGATED AND A DECISION FOR RECALL BE TAKEN.I DON'T SEE ANY DIFFERENCE TO WHAT EXPERIENCED WITH THE IGNITION SWITCH TOPIC THEREFORE THIS ISSUE SHOULD BE CONSIDERED AS POTENTIAL RECALL. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mileage: 10
I CONTACTED CHEVROLET CUSTOMER SERVICE ON 1-10-18 AND SPOKE TO A SUPERVISOR. REITERATING CALL. THE VEHICLE HAS 35000 MILES ON IT. IT IS OUT OF WARRANTY BECAUSE OF PURCHASE DATE. ON 4 DIFFERENT OCCASIONS THIS IS WHAT HAPPENED. #1) NOV 18 LIGHTS WERE ON, FLASHERS WERE ON AND RADIO WAS ON WHILE THE VEHICLE WAS IN THE GARAGE AND KEY WAS IN THE OFF POSITION #2) DEC 2018 SAME AS #1 #3) DEC 2018 VEHICLE WAS RUNNING WITH THE KEY IN THE OFF POSITION IN THE GARAGE. BY RUNNING I MEAN THE ENGINE WAS RUNNING AND EXHAUST FUMES WERE EVERYWHERE. #4) JAN 2019. SAME AS #3. THIS IS VERY DANGEROUS AND COULD HAVE STARTED A FIRE OR CARBON DIOXIDE POISONING COULD'VE OCCURRED. THE REPRESENTATIVES TOLD ME THERE IS NO RECALLS WHICH I ALREADY KNEW AND STATED THEY WOULD NOT PAY FOR A REPAIR. I TOLD THEM ABOUT A SERVICE BULLETIN, THEY DENIED THERE WAS ONE. THERE ARE TWO NUMBERS PI1329(DATE 0CT 14) AND A NHTSA BULLETIN ( ID NUMBER 10114279) DATE OCT 14. I'D APPRECIATE YOUR PROMPT ATTENTION TO THIS SERIOUS MATTER AND WOULD LIKE THIS FIXED FOR FREE AT THE DEALER. CAN YOU CONTACT CHEVROLET AND TELL THEM THERE SHOULD BE A RECALL
Mileage: 35,000
MARCH 2016. PROBLEM: CAR NOT ACCELERATING CORRECTLY, DIAGNOSIS: ACCELERATOR PEDAL POSITION SENSOR BROKEN MARCH 2018. PROBLEM: CAR OVERHEATING AND LOSING POWER OVER 40MPH, DIAGNOSIS: COOLANT HOSE BREAK MAY 2018. CAR OVERHEATING AND LOSING POWER OVER 40MPH, DIAGNOSIS: TRANSMISSION COOLER LINE BREAK JUNE 2018: PROBLEM: SPEDOMETER STARTED MALFUNCTIONING AND CAR BEGAN SPUTTERING ON HIGHWAY AT 65MPH, DIAGNOSIS: TRANSMISSION COMPUTER (INPUT AND OUTPUT SENSOR) FRIED JANUARY 2019. PROBLEM: COOLING DRAINING EXTREMELY FAST AND CAR MAKING GURGLING NOISE (AT ALL SPEEDS), DIAGNOSIS: WATER PUMP BREAK, THERMOSTAT BREAK, SERPENTINE BELT AND 5. JANUARY 2019: PROBLEM: OIL LEAK, DIAGNOSIS: TIMING COVER GASKET NEED REPLACEMENT
Mileage: 90,000
THE CHEVY ECO CRUZE HAS BEEN GIVING ME PROBLEMS FROM THE START. I WAS DRIVING WITH THE AC ON AND CAME TO A SIGNAL LIGHT WHEN THE AC SHUTS OF & COMES BACK ON. ALSO AT THE SIGNAL LIGHT I THAUGHT I HAD GOTTEN A TAP FROM THE BACK FROM ANOTHER VEHICLE BECAUSE THE CAR JERKED. TURNED OUT NO CAR BEHIND ME BUT CAR STILL JERKS FORWARD WITH FOOT ALL THE WAY DOWN ON BRAKE PEDAL. NEXT IF I'M DRIVING AND SLOW DOWN TO MAKE, LET'S SAY A LEFT HAND TURN ONCE I MAKE THE TURN THE CAR IS SLUGGISH AS IF IT HAS TROUBLE PICKING UP SPEED. HAPPENS ALL THE TIME FROM A STOPPED POSITION OR IF I SLOW DOWN IT TAKES FOR EVER TO PICK UP MOMENTUM. MAKING IT SCAREY TO MERGE OR JUST BE ON THE ROAD. ALSO IF I TURN THE RADIO UP THE LIGHTS WILL DIE OR FADE SO I'VE REPLACED THE ALTERNATOR BUT IT STILL DOES IT. IVE CHECKED CONNECTIONS WIRES YOU NAME IT.
Mileage: 18,000
I WAS MAKING A LEFT TURN AND THE STEERING WHEEL LOCKED AND THE RADIO TURNED OFF, I BARELY MADE IT BEFORE GETTING HIT. THE STEERING WHEEL UNLOCKED AND I TURNED INTO THE FIRST PLACE I COULD. I TURNED THE CAR OFF AND TRIED TO START IT BUT THE BRAKE WAS LOCKED AND NOTHING WAS TURNING ON WHEN I PUSHED THE BUTTON. TRIED A FEW TIMES AND NOTHING. WHILE SITTING THERE FOR ABOUT 5 MINUTES THE WHOLE DASH CAME ON AND I WAS ABLE TO START THE CAR. THE RADIO HAD BEEN TURNING ON AND OFF A FEW TIMES ON THIS DRIVE BEFORE THIS HAPPENED. BUT THE RADIO HAS BEEN DOING THIS FOR SOME TIME .
Mileage: 86,500
CAR WOULDN'T START. GOT A "SERVICE STEERING COLUMN LOCK" ON THE DASH. WAS ABLE TO START THE CAR AFTER A PERIOD OF TIME. BUT ENGINE START AND STOP STILL SOUNDS BAD.
Mileage: 70,000
"TAKATA RECALL"- THE DASH LIGHTS CUT OFF WHILE DRIVING. THE STREERING WHEEL LOCKS UP WHILE THE CAR IN DRIVING AT 70MPH. MESSASGE ABOUT THE ELECTRICAL STABILITY CONTROL POPS UP.
Mileage: 68,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT PULLED OVER ONTO THE SHOULDER AND TURNED OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (BUD CHEVROLET BUICK IN ST MARYS, OHIO, 419-954-0649) WHERE IT WAS DIAGNOSED THAT THE DRIVER ASSIST MODULES IN THE REAR OF THE VEHICLE WERE FAULTY AND CAUSED THE BLACKOUT ON THE INSTRUMENT PANEL. ON ANOTHER OCCASION, WHILE PULLING OUT OF A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND FELT VERY STIFF. THE SAME DEALER DIAGNOSED THAT THE BRAKE VACUUM PUMP NEEDED REPLACEMENT. THE FAILURES WERE BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *TT
Mileage: 72,000
CAR LOOSES SPEED CAN'T GIVE IT GAS HAS NO PULL! ONCE YOU TAKE IT OUT OF GEAR AND PUT BACK IN DRIVE, WORKS FINE. LIGHTS FLICKER ON AND OFF, ON RADIO. BOUGHT CAR IN FEBRUARY WITH 49.000 MILES ON IT DROVE TO STORE CAME BACK OUT OF STORE CAR WAS COMPLETELY DEAD! MADE NO SOUND, CHECKED BATTERY EVERYTHING, 5 MIN LATER STARTED RITE UP. THIS CAR DOES NOT FEEL SAFE TO ME, I WISH I COULD RETURN IT.
Mileage: 49,000
CAR SHUTS OFF COMPLETELY.AFTER 10 MINUTES WILL RESTART.STEERING LOCKS UP WHILE DRIVNG.STABLI CONTROL COMES ON.LOSS OF ALMOST AL L POWER.HAPPEN IN DRIVEWAY.WHILE DRIVING TURNING .LOSS OF POWER SO THAT CAR WONT MOVE.
Mileage: 45,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, IT LOST POWER AND THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO PARADISE CHEVROLET (6350 LELAND ST, VENTURA, CA 93003). THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT EXPERIENCED THE SAME FAILURE INTERMITTENTLY FOR FOUR YEARS. THE VEHICLE WAS NEVER DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Mileage: 30,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHEN THE CONTACT ATTEMPTED TO TURN OFF THE VEHICLE, IT FAILED TO TURN OFF. IN ORDER TO TURN OFF THE VEHICLE, THE CONTACT HAD TO TAKE THE GEAR SHIFTER OUT OF THE PARK POSITION THREE TIMES AND THEN PLACE IT BACK IN PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Mileage: 51,000
HELLO, THIS SUNDAY MY 2013 CHEVY CRUZE WHILE DRIVING AN ALERT CAME UP SAYING THAT ENGINE POWER REDUCED AND OTHER NOTICES. THE RESULT WAS THAT THE CAR LOST POWER. THANKFULLY I WAS ON A SIDE STREET AT THE TIME AT A SLOW SPEED. MOST OF MY DRIVING IS ON THE HIGHWAY AND IF THIS WOULD HAVE OCCURRED AT HIGHWAY SPEEDS WHICH DID OCCUR TO SOME PEOPLE WHO POSTED ON CHEVY FORUMS IT COULD BE FATAL. GM WILL NOT ACKNOWLEDGE THIS ISSUE AND WOULD NOT COVER THE COST TO REPAIR IT. THERE ARE MANY DISCUSSIONS ABOUT THIS ISSUE AT THIS GOOGLE SEARCH HTTPS://WWW.GOOGLE.COM/SEARCH?Q=CHEVY+CRUZE+THROTTLE+BODY+REDUCED+POWER&OQ=CHEVY+CRUZE+THROTTLE+BODY&AQS=CHROME.1.69I57J69I59J0L4.5323J0J7&SOURCEID=CHROME&IE=UTF-8 I FEEL LIKE GM SHOULD TAKE CARE OF THIS AND A RECALL SHOULD BE ISSUED SO THAT THIS DOES NOT CAUSE SERIOUS ACCIDENTS FOR OTHERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mileage: 990,000
WHILE DRIVING DOWN THE HIGHWAY AT 70MPH ALL ELECTRONICS IN THE CAR QUIT WORKING. NO SPEEDOMETER, ODOMETER, ETC. ALL WARNING LIGHTS LIT UP ON THE DASH. RADIO AND HEAT QUIT WORKING. STEERING BECAME MORE DIFFICULT. TURN SIGNALS QUIT WORKING. VEHICLE IS IN THE SHOP AND THEY HAVE REPLACED 2 MODULES AND ARE NOW GETTING INTO THE INSTRUMENT PANEL. COST IS CURRENTLY AT $1500 AND ISSUE IS STILL NOT RESOLVED.
Mileage: 89,000
WHILE DRIVING ON THE HIGHWAY AT APPROX. 65-70MPH ALL GAUGES WENT DEAD. RADIO CUT OFF, HEAT SHUT OFF. NO SPEEDOMETER. ALL WARNING LIGHTS CAME ON THE DASH. CAR WAS DRIVABLE BUT HAD NO TURN SIGNALS, ETC. HEAT AND RADIO WOULD COME ON FOR A FEW MINUTES THEN CUT OFF AGAIN. ONCE PARKED, THE CAR WOULD NOT START AGAIN.
Mileage: 89,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REMOVED AND RECONNECTED THE BATTERY CABLE IN ORDER FOR THE VEHICLE TO FUNCTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Mileage: 145,000
AFTER DRIVING I PARK AND REMOVED THE KEY, THE ENGINE TURN ON AND 2 SECONDS TURNS OFF, I MENTION TO MY BOSS, AND MY 12YRS OLD SON WE GOT SCARED I THOUGH SOME SPELL OR SOMETHING.STILL DOES THAT 3 TIMES OF MONTH
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 18 MPH, THE STEERING WHEEL SEIZED AND THE WRENCH WARNING SENSOR INDICATOR ILLUMINATED. SHORTLY AFTER, THE STEERING WHEEL RETURNED TO NORMAL AND THE CONTACT REGAINED CONTROL. IN ADDITION, OTHER ERROR WARNING INDICATORS ILLUMIANTED AS THE WINDOW ROLLED UP AND DOWN. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS UNAVAILABLE.
Mileage: 71,000
SINCE PURCHASING MY CAR IT HAS DONE STRANGE THINGS WITH WHAT I THOUGHT WAS THE BREAKS. WHEN STOPPING AT A LIGHT ETC.. THE CAR WILL JUMP FORWARD.. SOMETIMES ONLY ONCE AND OTHERS IT DOES IT OVER AND OVER UNTIL I ACCELERATE AGAIN. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT. DAVID MAUS IN SANDFORD FL. THE SERVICE TECH TOOK A RIDE WITH ME.. HE STATED THAT HE'S HEARD THIS FROM OTHER CHEVY CRUZE OWNERS AND IT'S JUST WHAT THESE CARS DO. IT DID DEMONSTRATE THE JUMPING, THRUSTING FORWARD WHILE THE SERVICE TECH WAS DRIVING. I WAS NOT HAPPY WITH THIS ANSWER BUT BELIEVED HE KNEW WHAT HE WAS TALKING ABOUT. YESTERDAY I GET IN MY CAR AND IT WILL HARDLY GO. THE SERVICE STABILTACK LIGHT WAS ON. THEN EVERY LIGHT ON THE DASH CAME ON. OBVIOUSLY I UNDERSTAND THINGS GO BAD ON CARS AS IT'S 4 YEARS OLD. BUT AFTER READING HUNDREDS OF THESE COMPLAINTS ONLINE I BELIEVE THIS IS A PROBLEM WITH THESE CARS THAT CAN BE DANGEROUS. AND IT'S UNBELIEVABLE TO ME THAT THERE IS NO RECALL AFTER ALL THE REPORTS AND COMPLAINTS. WHEN IT JUMPS HOPS THRUST FORWARD YOU NEVER KNOW IF IT'S GOING TO BE A LITTLE OR A LOT. THIS PROBLEM HAS BEEN ONGOING WITH NO HELP FROM THE CERTIFIED MECHANICS. I PUT THE DATE AS 2013 BECAUSE AS I SAID IT'S BEEN ON GOING AND NOW IT'S COMPLETELY BROKEN. WHICH COULD HAVE BEEN PREVENTED HAD THE MECHANICS HELPED ME IN 2013
Mileage: 200
WHILE DRIVING, POWER STEERING LOCKED UP, CAR TURNED OFF AND THEN BACK ON. THE RADIO TURNED OFF AND THEN BACK ON AND CLOSE DRIVER WINDOW LIT UP. THIS HAS HAPPENED ON 4 DIFFERENT OCCASIONS NOW. STEERING LOCKED UP WHILE ON I-95. RADIO ON AND OFF WHILE TURNING ONTO HIGHWAY AND WINDOW MESSAGE WHILE CAR WAS STATIONARY.
WHILE DRIVING TO WORK ON THE HIGHWAY MY RADIO WILL TURN OFF AND ON MULTIPLE TIMES AND MY STABILITY CONTROL WILL TURN OFF AND IT WILL BE HARD TO TURN THE VEHICAL. A WARNING COMES ON THE INFORMATION SCREEN SAYING CHECK STABILITY CONTROL AND ALSO CHECK POWER STEERING. IT HAS HAPPENED MULTIPLE TIMES IT HAVE HAPPENED TODAY AS WELL AS I WAS DRIVING ON THE FEEDER
RADIO CONSOLE GETS REAL HOT TO TOUCH. GOES AWAY THEN GETS HOT AGAIN. YEARLY PROBLEM. DONT WANT FIRE HAZARD. IS THIS NORMAL? VEHICLE REQUIRED EXTENSIVE RECALLS SINCE PURCHASE IN 2013.
Mileage: 54,995
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE LOST POWER WITHOUT WARNING ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 11,000.
Mileage: 11,000
"SERVICE SIDE DETECTION SYSTEM" ERROR MESSAGES - 2 BODY MODULES BAD AND ALREADY REPLACED ONCE. MODULE FAILURE CAUSES ADDITIONAL CASCADING FAILURES THROUGHOUT THE REST OF THE SYSTEM AND AFFECTS DASH CONTROLS/TURN-SIGNALS, MPG, FUEL CALCULATIONS & NOW "MY LINK" SCREEN BLANK WITH "SERVICE PARKING ASST MESSAGE ON DASH. SINCE MYLINK SCREEN DEAD, RADIO DIALS/CONTROLS DO NOT WORK AND CANNOT SEE/CONTROL HEATING CONTROLS AND NAVIGATION SCREEN DEAD AS WELL. THESE SAME TWO SIDE MODULES WERE ALREADY REPLACED ONCE UNDER WARRANTY, BUT SINCE VEHICLE IS NOW OVER ON MILEAGE, I AM LEFT ON MY OWN TO PAY FOR REPAIRS. MODULES GET BASICALLY ONE WINTER SEASON HERE IN THE NORTHEAST AND NEED TO BE REPLACED. MALFUNCTIONS CAUSE CASCADING FAILURES THROUGHOUT REST OF ELECTRICAL SYSTEM AND MAKE CERTAIN VEHICLE SYSTEMS AND SAFETY FUNCTIONS INOPERABLE. I CONTACTED GM CUSTOMER CARE AND BASICALLY THEY SAID THERE IS NO ASSISTANCE AVAILABLE BECAUSE IT IS "NOT A KNOWN CONCERN" ON THIS VEHICLE. MODULE LOCATION IS BEHIND REAR WHEELS IN BUMPER COVER AREA, AND ARE OPEN TO THE ELEMENTS AND POORLY SEALED. WATER/SALT WATER SEEMINGLY EASILY PENETRATES THESE MODULES AND CAUSES THEM TO FAIL. BECAUSE THEY ARE DIRECTLY TIED INTO THE REST OF THE ELECTRICAL SYSTEM, WHEN THEY DO FAIL IT CAUSES CASCADING FAILURES THROUGHOUT THE REST OF THE SYSTEM SEEMINGLY AT RANDOM. (SOME OF THE SYSTEMS ARE CRITICAL TO VEHICLE SAFETY AND OPERATION.
Mileage: 128,000
WHILE I WAS DRIVING IN MY COMMUNITY THE CAR SHUT ITSELF OFF AND TURNED BACK ON. THIS LOCKED MY STEERING WHEEL ALMOST CAUSING AN ACCIDENT.
Mileage: 69,500
WHILE DRIVING RADIO CUTS IN AND OUT FOR 5-10 SECONDS, THE INFOTAINMENT SCREEN GOES BLANK, THE SERVICE STABILITRAK LIGHT FLASHES, OTHER WARNING LIGHTS FLASH, AND YOU HAVE TO RAISE THE DRIVER'S WINDOW DOWN AND BACK UP FOR THE INFORMATION SCREEN TO SHOW YOUR SPEED AND MILEAGE WHEN STARTING THE CAR. APPARENTLY THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND ITS ASHAMED THAT GM HAS NOT RECALLED THIS VEHICLE TO FIX THESE ISSUES. HOPEFULLY THEY WILL SOON BEFORE SOMETHING AWFUL HAPPENS TO INNOCENT PEOPLE. BOUGHT THE CAR USED FROM A CAR DEALERSHIP AT A GOOD DEAL, GUESS I KNOW WHY NOW.
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. ...UPDATED 03/08/17 *BF *CN
Mileage: 3,200
AT RANDOM CAR WILL IDLE UP AND DOWN AND RPMS WILL JUMP. THIS HAPPENS WHEN JUST CRANKED AND AFTER DRIVEN AND SITTING STILL IN IDLE. ALSO, AT RANDOM WHEN TRYING TO CRANK THE CAR IT SEEMS TO GET STUCK AND I WILL HAVE TO RETURN THE IGNITION IN ORDER TO GET THE MOTOR TO FULLY TURN OVER.
Mileage: 130,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT THE STABILITY CONTROL WARNING INDICATOR FLASHED, THE RADIO SHORTED, AND VARIOUS WARNING INDICATORS FLASHED. THE STEERING WHEEL SEIZED EACH TIME THE FAILURES OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Mileage: 25,000
ROUGHLY 6 WEEKS AFTER PURCHASING THIS VEHICLE, I STARTED HAVING INCIDENTS WHERE THE RADIO WOULD CUT OUT FOR 2-3 SECONDS AND THE INFOTAINMENT SCREEN WOULD GO BLANK. AT THE SAME TIME, THE "SERVICE STABILITRAK" MESSAGE MOMENTARILY APPEARS ON THE INSTRUMENT PANEL. THERE ISN'T A TREND TO WHEN THIS HAPPENS. SOMETIMES IT WON'T HAPPEN FOR A WEEK, OTHER TIMES IT WILL HAPPEN MULTIPLE TIMES IN A SINGLE DRIVE. LAST WEEK, THIS HAPPENED AND I ALSO LOST POWER STEERING AND COULD NOT STEER FOR WHAT FELT LIKE A COUPLE SECONDS. BASED ON THE CHEVROLET CRUZE CUSTOMER FORUM, THIS IS A FAIRLY COMMON PROBLEM AND OTHER'S HAVE ALSO LOST POWER STEERING PULLING OUT OF A PARKING LOT. THERE IS NOT A RECALL FOR MY SPECIFIC VEHICLE OR A PERMANENT CORRECTIVE ACTION THAT I'VE FOUND. IT HAS BECOME A SAFETY CONCERN AND GM SHOULD TAKE RESPONSIBILITY AND RECALL THE AFFECTED VEHICLES BEFORE POWER STEERING IS LOST AT HIGHER SPEEDS.
Mileage: 38,000
WHILE DRIVING THE VEHICLE POWER STABILITY FLASHES THE ELECTRICAL SYSTEM RESETS AND IF DRIVING YOU LOSE CONTROL OF THE VEHICLE.
Mileage: 74,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED WITH THE KEY REMOVED FROM THE IGNITION, IT ROLLED AWAY TWICE WITHIN 24 HOURS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Mileage: 42,000
THIS IS A RECURRING ISSUE THAT HAS BEEN GOING ON WITH MY CAR SINCE THE LIGHTS CAME ON THE FIST TIME. THE DEALERSHIP ACTS AS IF I DON'T KNOW WHAT I AM TALKING ABOUT. I HAVE WASTED SO MUCH GAS AND I TRANSPORT CHILDREN WITH AUTISM AT TIMES IN VA DC AND MD. I HAVE CONSISTENTLY COMPLAINED ABOUT THE STICKING THROTTLE OR ENGINE MISFIRE. PLEASE I FEAR FOR THE SAFETY OF MY CLIENTS AND MY FAMILY.
Mileage: 99,000
LESS THAN 2 MONTHS AFTER THE WARRANTY EXPIRED THE WINDOW REGULATOR CENTER PIECE ON THE DRIVERS SIDE BROKE WHEN USING THE POWER WINDOW CONTROL TO ROLL THE WINDOW BACK UP. THIS VEHICLE HAS NO CIRCUMSTANCES THAT WOULD CAUSE THIS PART TO FAIL BESIDES IT BEING A FAULTY PART. THE WINDOW IS STUCK IN THE DOWN POSITION AND THE PART HAS TO BE ORDERED FROM OUT OF STATE. THE REPAIR COST IS IN EXCESS OF $300 WHICH I SHOULD BE REIMBURSED FOR. THE VEHICLE WAS STATIONARY AT A DRIVE THROUGH WINDOW AT THE TIME OF FAILURE.
Mileage: 22,000
WHEN STARTING MY CAR FROM ANY STATIONARY POSITION, 0 MPH (FLAT PARKING, ON A HILL OR AT AN ANGLE) THE STARTER WILL ENGAGE AND CONTINUE TO RUN AND RUN WITHOUT STARTING THE ENGINE. IN ORDER TO START THE CAR, I HAVE TO TURN OFF THE IGNITION AND TRY AGAIN. THE SECOND TIME THE CAR WILL START (SO FAR). ALSO, WHEN I USE THE AIR CONDITIONER (CAR IN MOTION, ANY SPEED 0-65MPH, ON CITY STREETS AND ON HIGHWAYS) THERE IS A COOLANT SMELL THAT COMES OUT OR THE VENTS. IT IS A STRONG SMELL AND I CANNOT FIGURE OUT A PATTERN FOR WHEN IT HAPPENS. IT HAPPENS WHEN I HAVE THE CAR RUNNING, SOMETIMES WHEN I FIRST TURN ON THE AIR CONDITIONER AND THEM IT WILL HAPPEN RANDOMLY AS I AM DRIVING AND THE AIR CONDITIONER HAS BEEN ON FOR A WHILE. I HAVE NEVER TRIED TO SEE IF IT HAPPENS WHEN I DON'T HAVE THE ENGINE RUNNING (DON'T KNOW IF THE AIR CONDITIONER CAN RUN WITHOUT THE ENGINE RUNNING).
Mileage: 4,000
CAR'S ENGINE STOPPED RUNNING UNEXPECTEDLY DUE TO BLOWN FUEL PUMP FUSE WHILE TRAVELING AT 30 M.P.H IN CLEAR WEATHER, DURING THE DAY, ON PAVED DOWNTOWN ORLANDO STREET. WHEN ENGINE DIED, LOST POWER STEERING AND POWER BREAKS, VERY DIFFICULT TO CONTROL AND ALMOST GOT INTO AN ACCIDENT. DEALER DIAGNOSED THE ISSUE AS A COIL PACK PROBLEM AND REPLACED THE COIL PACK AT A COST OF $534.00. I AM NOT SURE HOW THE COIL PACK THAT HOLDS THE SPARK PLUGS WOULD CAUSE THE FUEL PUMP FUSE TO BLOW.
Mileage: 60,050
2013 CHEVROLET CRUZE ELECTRICAL HAZARD WHICH HAPPENS MOSTLY DURING THE RAIN OR WET ROADS OCCASIONALLY WHILE DRY. MAIN PROBLEM RADIO POWER AND DASH POWER CUT IN AND OUT AND OR FLUCTUATE WHILE DRIVING AND OR APPLYING BRAKES. THE ELECTRONIC POWER STEERING WILL, MOST OF THE TIME, CUT IN AND OUT ALSO WHILE TURNING TURNING KEY OFF AND ON AGAIN WHILE STATIONARY MAY FOR A SHORT TIME FIX THIS PROBLEM HOWEVER IT IS NOT A PERM ANY SOULUTION ONLY TEMPORARY AND MY ALSO RESULT IN A TOTAL NO POWER/ NO START CONDITION FOR THE VEHICAL POSSIBLE CAUSE IS LEAK IN THE CAR OR SHIELD IS NOT PROPERLY PROTECTION ELECTRONICS/WIRING ON THE VEHICAL
Mileage: 30,000
WHILE DRIVING, THE RADIO SCREEN SHUTS OFF AND ON, SERVICE STABILITRAK WARNING COMES ON FOR 2 SECONDS THEN GOES AWAY. WHILE PARKED, THE TRUNK OPENED AUTOMATICALLY TWICE. DEALERSHIP RESET THE ELECTRICAL AND THE PROBLEM IS STILL OCCURRING. BASED ON MANY OTHER COMPLAINS AND THE PROBLEM HAS NOT BEEN RESOLVED, THIS VEHICLE IS A LEMON. I WANT MY MONEY BACK!
Mileage: 36,200
INTERMITTENTLY THE ANTI-THEFT LIGHT GOES ON, WITHOUT WARNING AT AN HIGH SPEEDS OR WHEN PARKED AND SHUTS DOWN ALL SYSTEMS, IMMOBILIZING THE CAR. THIS INCLUDES THE RADIO, STEERING, MOTOR. TWO DAYS AGO I WAS DRIVING AND THIS HAPPENED, THE CAR SHUT DOWN, I COULDN'T STEER OR DRIVE THE CAR, A VERY DANGEROUS SITUATION. THIS HAS ALSO HAPPENED WHEN TRYING TO START THE CAR, THE ANT-THEFT SYSTEM SHUTS DOWN THE CAR. THERE IS NO WAY TO KNOW WHEN THIS WILL HAPPEN. WHEN TAKEN TO AUTO DEALER, THE CAR WORKS FINE. THE CAR HAS 66,000 MILES. THIS HAS HAPPENED AT LEAST 6 TIMES, BUT THE LAST ONE WAS THE WORST, TRAVELLING AT HIGH SPEED AND LOSING CONTROL OF THE CAR. WHAT HAPPENED IS SIMILAR TO WHAT HAPPENED WITH THE IGNITION SWITCH IN COBALTS WHERE THE CAR JUST STOPPED, THAT IS PRETTY MUCH WHAT HAPPENED WITH ME.
Mileage: 66,000
IN A CONVERSATION WITH THE SERVICE DEPARTMENT AT STEVE RAYMAN OF SMYRNA, GA HE SAID THE NEGATIVE BATTERY CABLE CAUSED THE PROBLEMS WITH THE INSTRUMENT PANEL, GAUGES, AND THE STEERING WHEEL JERKING TO THE LEFT. I CHOSE TO CONTACT GENERAL MOTORS BECAUSE I JUST COULD NOT BELIEVE A NEGATIVE CABLE COULD CAUSE SUCH PROBLEMS. AS MENTIONED EARLIER, GM PERSONNEL TOLD ME THAT THREE REMEDIES MADE UP SPECIAL COVERAGE 14311' 1, NEGATIVE BATTERY CABLE NEEDS REPLACEMENT. 2. VOLTAGE REGULATOR NEEDS ADJUSTMENT 3. A SCREW NEEDS TO BE TIGHTENED. IN A SECOND CONVERSATION WITH STEVE RAYMAN PERSONNEL AND GM, BOTH SAID IT WAS THE CABLE AND NOT THE VOLTAGE REGULATORS. THE CAR HAD BEEN IN MY GARAGE FOR THE LAST FEW DAYS WITH A DEAD BATTERY. THIS MORNING I JUMP-STARTED THE VEHICLE; SO, WE CAN ASSUME THE ALTERNATOR WAS WORKING PROPERLY BECAUSE THE CAR CONTINUES TO RUN AFTER DISCONNECTING THE BATTERY CABLES. I DROVE TO THE STORE IN ORDER TO PURCHASE AND REPLACE THE BATTERY I NOTICED THE BATTERY VOLTAGE WAS READING 15.1 VOLTS. AFTER REPLACING THE BATTERY, I WAS RETURNING HOME AND NOTICED THE BATTERY VOLTAGE FLUCTUATED FROM 14.7 WHILE IDLING TO 14.8 WHILE DRIVING. MY QUESTION TO YOU THE ALTERNATOR APPEARS TO WORKING CORRECTLY BY PROVIDING ELECTRICAL POWER TO OPERATE THE CAR WHILE USING A DEAD BATTERY. IF THERE WERE A POWER FLUCTUATION, WOULD IT BE REASONABLE TO ASSUME THE VOLTAGE REGULATOR COULD BE THE PROBLEM. COULD ERRATIC VOLTAGE CAUSE THE INSTRUMENTS TO GO HAYWIRE AND COULD LEAD TO THE CAR'S ENGINE TURNING OFF? COULD SUCH AN OCCURRENCE CAUSE A CATASTROPHE ACCIDENT AND RISK THE LIVE OF ALL VEHICLE OCCUPANTS?
Mileage: 65,000
THE COMPUTER SYSTEM GOES ON AND OFF AT RANDOM, WHICH CAUSES MALFUNCTIONS IN OTHER AREAS, PARTICULARLY THE POWER STEERING AND SECURITY SYSTEM. MY POWER STEERING HAS GONE OUT MULTIPLES TIMES, CAUSING NEAR ACCIDENTS. THE SECURITY SYSTEM ALSO LOCKED UP DUE TO THE COMPUTER, AND IT TOOK 15 MINUTES TO GET IT STARTED IN THE ARIZONA HEAT. THE POWER STEERING ISSUE IS INCREDIBLY DANGEROUS.
Mileage: 36,200
ENGINE OVERHEATED. TECH FOUND COOLING FAN NOT COMING ON. TECH FOUND COOLING FAN CONNECTOR MELTED. TECH USED POWER PROBE TO SEND 12 VOLTS TO COOLING FAN MOTOR. BLEW THE CIRCUIT BREAKER IN THE PROBE. MOTOR FAULTY. TECH SUGGEST NEW COOLING FAN MOTOR & PIGTAIL ASSEMBLY TO REPAIR. THE ABOVE DESCRIPTION IS WORD FOR WORD FROM THE REPAIR INVOICE. THE REPAIR SHOP ALSO TOLD US THIS WAS A PRETTY SERIOUS DEFECT AND COULD HAVE CAUSED THE VEHICLE TO CATCH ON FIRE.
Mileage: 53,529
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE AT A STOP LIGHT AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Mileage: 47,000
I HAD AN ISSUE STARTING THE CAR A WEEK AFTER PURCHASING IT IN FEBRUARY. RANDOM WARNING LIGHTS WOULD TURN ON AND OFF. I READ THROUGH THE OWNERS MANUAL AND IT SAID IT MAY BE A SECURITY ISSUE IF THE KEY ISN'T CLEAN. I CLEANED THE KEY IT SEEMED TO HAVE FIXED THE PROBLEM BUT AFTER A FEW MONTHS IT CAME BACK BRIEFLY AND I'D CLEAN THE KEY AND IT WOULD BE FINE. ON THE MORNING OF JULY 30TH THE CAR GRINDED THE GEARS AND THEN HAD TROUBLE STARTING AS IF THE BATTERY WERE DEAD. THE KEY WAS CLEAN. AFTER A COUPLE TRIES IT STARTED. LATER THAT DAY THE POWER STEERING ALERT CAME ON AND THE ENGINE BOGGED DOWN AND I LOST CONTROL OF THE VEHICLE FOR A BRIEF MOMENT. THE LIGHT WENT BACK OFF AND IT WORKED FINE FOR THE REST OF THE DAY. THE NEXT DAY AFTER RUNNING FINE ALL DAY WHILE ON AN EXIT RAMP OF A HIGHWAY MULTIPLE ALERTS BEGAN GOING OFF AND ALL THE WARNING LIGHTS CAME ON AND A MOMENT LATER THE CAR STALLED. IT WOULD NOT EVEN CRANK TO RESTART. THE REAR CAUTION LIGHTS WOULD NOT WORK UNLESS THE KEY WAS TURNED. THE RADIO AND DASH WORK AND LIGHT UP BUT THE POWER WINDOWS WOULDN'T OPERATE.
Mileage: 28,098
MULTIPLE TIMES, ABOUT 6 TIMES NOW. WITH KEY IN IGNITION BUT CAR TURNED OFF, AND I MADE SURE CAR WAS OFF, CAR INGINE TRIES TO START UP.
Mileage: 44,400
MY CRUZE DIED ON THE RESTAURANT PARKING LOT IN THE MIDLE OF THE BUSY FRIDAY. CAME OUT TO DRIVE , PUT THE KEY IN TO THE IGNITION, TURNED TO START AND "BOOM" EVERYTHING WENT OUT. NO POWER WAS COMMING TO ANY LITTLE OR VITAL COMPONENT OF THE CAR! CHECKED THE BATTERY - WAS GOOD! TRYED TO PULL THE KEY OUT - NO WAY! IT WAS ALMOST LIKE GLUED INSIDE THE IGNITION LOCK! EVERYTHING REMAINED DARK FOR SOME TIME, I COULD NOT RETRIVE A SINGLE SIGNAL SO HAD TO TOW TO NEAREST CHEVROLET DEALERSHIP. NO WORD ON IT YET!
Mileage: 36,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO TURNED ON AND OFF INTERMITTENTLY, THE GAUGES FLUCTUATED, AND THE INTERIOR LIGHTS AND HEADLIGHTS TURNED ON AND OFF INTERMITTENTLY. THE CONTACT STATED THAT THE ENGINE STALLED. WHEN THE IGNITION WAS TURNED TO THE OFF POSITION, THE KEY DID NOT RELEASE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 55 MPH, THE GAUGES AND THE METERS ON THE INSTRUMENT PANEL FAILED. THE CONTACT STATED THAT THE PARKING ASSIST, SERVICE BATTERY TERMINAL WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT BOTH SIDE OBJECT DETECTION SYSTEMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Mileage: 56,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 2 MPH AND TRYING TO MAKE A U-TURN, THE POWER STEERING SEIZED AND THE VEHICLE CAME TO STOP. ALL THE WARNING LAMPS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Mileage: 21,000
2013 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTTING OFF MOMENTARILY, WITH THE CRUISE CONTROL SET. *SMD
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT RECEIVED A WARRANTY LETTER FROM THE MANUFACTURER FOR THE BATTERY CONNECTIONS. THE VEHICLE WAS REPAIRED, BUT THE AIR CONDITIONING FAILED. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Mileage: 35,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHEN THE KEY WAS IN THE OFF POSITION, THE VEHICLE STARTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. UPDATED 04/06/15*LJ
Mileage: 39,000
RADIO WILL SHUT OFF AND TURN BACK ON. IF BLINKER IS ACTIVATED AT TIME THE BLINKER WILL ALSO QUIT WORKING. I CAN GO AN ENTIRE TRIP WITHOUT IT DOING IT, OR IT CAN HAPPEN EVERY MINUTE OR SO REPEATEDLY IN A TRIP. THIS IS NOT SAFE. *TR
Mileage: 46,000
WHILE DRIVING THE LIGHTS IN THE RADIO BEGAN TO FLASH ON AND OFF AND RADIO WOULD ALSO COME ON AND OFF, THE WINDOWS BECAME STUCK WHILE TRYING TO ROLL THEM UP, LIGHTS WOULD GO ON AND OFF AS WELL. *TR
Mileage: 46,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH WITH THE HEATING SYSTEM ACTIVATED, THERE WAS A ODOR OF FUMES EMITTING FROM THE VENTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
I WAS DRIVING HOME AND HIT AN 8 POINT BUCK THAT WEIGHED ABOUT 180LBS HEAD ON THAT CAUSED DAMAGE FROM THE MIDDLE FRONT CENTER OF THE CAR EXTENDING TO THE DRIVERS SIDE OF THE CAR AND SMASHING UP INTO THE MOTOR. THE INSTRUMENT PANEL IMMEDIATELY ILLUMINATED TO SERVICE AIRBAG BUT THE AIRBAG NEVER DEPLOYED. I WAS TOLD IF I WAS GOING SLOWER, THE DEER WOULD HAVE WENT THROUGH THE WINDSHIELD. I COULD HAVE BEEN SERIOUSLY HURT SINCE THE AIRBAG DIDN'T DEPLOY. I BOUGHT THIS CAR BRAND NEW WITH ONLY 17 MILES ON IT. I HAVE DRIVEN IT FOR 2 YEARS AND NOW HAVE TO WONDER IF MY FAMILY AND I WERE PUT AT RISK FOR THE LAST TWO YEARS, WHILE TRAVELING TO OHIO, FROM IOWA AND OUT TO BOISE 3 TIMES. OF COURSE I WILL BE TOLD THERE IS NOTHING WRONG AND THE CAR WILL BE REPAIRED, AND I WILL BE FORCED TO CONTINUE DRIVING A CAR THAT I WON'T REALLY FEEL SAFE IN BECAUSE I WON'T KNOW FOR SURE IF THE AIRBAG SYSTEM IS FIXED, AND WILL WORK RIGHT IF THIS UNFORTUNATELY WILL EVER HAPPEN AGAIN. SOMEHOW THIS WILL BE PUSHED UNDER THE RUG AND THERE WILL BE NOTHING I CAN DO ABOUT IT. *TR
Mileage: 50,000
I BOUGHT MY 2013 CRUZE IN JUNE 2014, WITH AROUND 40K MILES ON IT. IN SEPTEMBER THE CAR BEGAN HAVING ISSUES. AT FIRST IT WAS JUST THAT THE RADIO AND ALL DASH LIGHTS WOULD SHUT OFF. THEN I HAD MULTIPLE SERVICE LIGHTS THAT WOULD FLASH RANDOMLY. THOSE INCLUDED STABILITRAK, TRACTION CONTROL, POWER STEERING AND SECURITY SYSTEM. AT ONE POINT, WHILE DRIVING IN A PARKING LOT, MY POWER STEERING COMPLETELY LOCKED UP. MY CAR EVENTUALLY STOPPED STARTING. I WAS STRANDED AT SCHOOL AND HAD TO CALL A TOW TRUCK. WHEN THIS HAPPENED, MY KEY ACTUALLY GOT STUCK IN THE IGNITION. I WAS ABLE TO JUMP THE CAR AFTER SEVERAL MINUTES OF TRYING, BUT IT WOULD NOT KEEP POWER. I HAD IT TOWED TO THE DEALERSHIP, BUT THEY WERE NOT ABLE TO FIND ANYTHING WRONG WITH IT (NO CODES EVEN CAME UP ON THE COMPUTER) AND IT RAN JUST FINE FOR THEM. I DROVE THE CAR HOME, AND THE NEXT DAY HAD THE SAME PROBLEM. THIS TIME AFTER ABOUT 30 MINUTES OF TRYING TO GET THE CAR TO START, IT DID, SO I DROVE IT STRAIGHT TO A CHEVY SHOP. AGAIN, THEY COULDN'T FIND ANY CODES, BUT SAID THEY REPLACED SOME WIRING AND CLEARED THE COMPUTER. I DIDN'T HAVE ANYMORE PROBLEMS UNTIL LAST WEEK, WHEN IT ALL STARTED HAPPENING AGAIN. I'VE HAD THE POWER STEERING LOCK UP ON ME IN THE MIDDLE OF AN INTERSECTION! THE WEIRD THING IS, WHEN MY CAR DOESN'T WANT TO START, ALL I HAVE TO DO IS USE THE LITTLE ELECTRICAL KNOB THAT MOVES THE DRIVERS SIDE SEAT BACK AND FORTH, AND EVERYTHING FIRES UP. GM NEEDS TO FIGURE THIS OUT BECAUSE IT'S BOUND TO KILL SOMEONE! *TR
Mileage: 46,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. AFTER INSERTING THE KEY IN THE IGNITION SWITCH, THE VEHICLE TURNED ON INDEPENDENTLY. THE CONTACT MENTIONED THAT THE TRANSMISSION SHIFTED INDEPENDENTLY FROM DRIVE INTO NEUTRAL ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. MAILED OUT 01/13/15*LJ
COMING TO STOP LIGHT DOING ONLY 15 MPH FROM WHERE I WAS COMING FROM AND ALL ELECTRICAL WENT DOWN. THE RADIO WAS STILL ON BUT COULDN'T : TURN UP/DOWN MUSIC, USE ANY CONTROLS ON STEERING WHEEL, THE INFOTAINMENT SCREEN WAS BLACK. HAD TO TURN THE CAR OFF AT A STOP LIGHT AND IT DIDN'T WANT TO START UNTIL I DID IT TWICE. AFTER THAT IT WAS FINE AND HASN'T DONE IT SINCE- BUT NOW I SEE OTHERS ARE HAVING SAME ISSUES. ALSO, NOTICE THE LIGHTS INSIDE DO SOMETIMES GET BRIGHTER THEN DULLER ON THEIR OWN- EVERYTHING INCLUDING THE DASHBOARD AND INFOTAINMENT CENTER. CAR ALSO DOES HAVE AN ODOR WITH THE HEAT ON. *TR
Mileage: 29,900
DASH LIGHTS AND RADIO FLASHING OFF AND ON, NO SOUND WHEN SIGNAL IS ON. *TR
Mileage: 42,800
I COULD SMELL COOLANT/ANTIFREEZE WHEN THE HEATER WAS ON AND THE TEMPERATURE WAS SET TO A HIGH SETTING. I DIDN'T THINK ANYTHING WAS WRONG, JUST THOUGHT IT MIGHT BE A BREAK-IN ISSUE. AS OF TODAY'S DATE NOV 9, 2014 I STILL CAN SMELL THE COOLANT SMELL WHEN THE HEATER IS ON. RECENTLY I RECEIVED A LETTER FROM GM CONCERNING POSSIBLE COOLANT LOSS. AT MY LAST SERVICE OF THE VEHICLE I ASKED THE DEALER TO CHECK FOR THIS PROBLEM. NOTHING WAS REPORTED TO ME FROM THE DEALER. I ASSUMED THAT THERE WAS NO PROBLEM. THE OTHER ISSUE I HAVE NOTICED IS DASH LIGHTS DIMMING OR BRIGHTENING ON THEIR OWN. THE LATEST PROBLEM WAS THAT THE CAR WOULD NOT START THIS MORNING. DROVE PERFECTLY YESTERDAY, THIS MORNING DEAD. JUMPED THE CAR AND EVERYTHING SEEMS FINE. MAKING AN APPOINTMENT WITH THE DEALER. NOTICED THAT THE COOLANT LEVEL IS ABOUT 3 INCHES LOW IN OVER FLOW TANK. LOOKED ON THE INTERNET ABOUT CRUZE CARS AND FOUND MANY POSTS ABOUT ELECTRICAL PROBLEMS. GM TELLS THEM ALL THAT THEY ARE NOT AWARE OF ANY ELECTRICAL PROBLEMS BUT YOU TUBE VIDEOS SHOW GAUGES AND RADIOS CUTTING OUT WHEN DRIVING. SOME VIDEOS DESCRIBE CARS SHUTTING DOWN WHEN DRIVING AND NOT RESTARTING. OTHERS HAVE SERVICE MESSAGES APPEARING ON THE INFORMATION SCREEN AND THE DEALERS FIND NOTHING WRONG. IT IS STARTING TO SOUND LIKE THE INFAMOUS JEEP GRAND CHEROKEE ELECTRICAL PROBLEMS. I AM SERIOUSLY THINKING IT IS TIME TO GET RID OF MY 2013 CRUISE AS THE FACTORY WARRANTY WILL EXPIRE SOON. CURRENT MILEAGE IS 27490 ON NOV 9, 2014. *TR
Mileage: 590
THERE ARE TIMES WHEN THE CAR WILL SHUT OFF WHILE I AM DRIVING. THE RADIO GOES OFF AND ON, AND THE WARNING OF CHECK STABILITY TRAC, I HAVE VIDEO OF THIS HAPPENING. I HAVE TAKEN IT IN MANY TIMES AND HAVE BEEN TOLD THAT THEY CANNOT DO ANYTHING ABOUT IT BECAUSE THEY CAN REPLICATE WHAT I AM SPEAKING ABOUT. THIS HAS HAPPENED ON MANY OCCASIONS. *TR
Mileage: 15,000
ON 10-1-14 MY CRUZE ECO WOULD NOT START. AFTER MULTI TRIES AND HEARING ONLY CLICKING SOUNDS IT DID START. AFTER GETTING TO MY DESTINATION AND LETTING THE CAR SIT FOR HOURS IT DID THE SAME THING AGAIN. CONTACTED DEALER WAS TOLD TO BRING CAR IN WHICH I DID ON 10-3-14. AFTER A WEEK, THEY STATED THEY SHOWED THE ALT WAS NOT CHARGING AND REPLACED IT THEN AGAIN BECAUSE 1ST ONE THEY RECEIVED FROM G.M WAS DEFECTIVE. ON 10-10-14 PICKED UP CAR STARTED IT UP WENT HOME AND LET SIT FOR ABOUT A HOUR THEN TRIED TO START AND AGAIN IT ONLY CLICKED BUT THIS TIME THERE WAS 3 MESSAGES AND ONE WAS TO ROLL WINDOW UP AND DOWN? WHY? DOES THESE CRUZES HAVE ELECTRICAL ISSUES OR COMPUTER ISSUES? CONTACTED SELLING DEALER AGAIN AND WAS TOLD TO BRING IT BACK WHICH I DID ON 10-13-14. WAITING ON MY NEW CRUZE AGAIN TO BE FIXED AND WONDERING WHY DO THESE 5 STAR CRUZES HAVE SO MANY PROBLEMS ACCORDING TO WHAT I HAVE BEEN READING THE LAST FEW DAYS WITHOUT G.M DOING SOMETHING. I AM NOT SATISFIED WITH THIS CAR. *TR
Mileage: 20,400
CAR WAS JERKING, THEN STALLED, THEN STABLITRACK AND TRACTION CONTROL WARNING LIGHT CAME ON. *TR
Mileage: 2,800
I DRIVE A CHEVY CRUZE 2013 MODEL. I WENT TO THE GARAGE IN THE AM AND THE CAR WAS ATTEMPTING TO START ITSELF WITH THE KEY IN THE IGNITION. TOOK THE VEHICLE TO THE DEALER AND THEY SAID ALL THEY CAN DO IS WATCH IT TO SEE IF IT DOES IT AGAIN. I CALLED GM AND THEY SAID THAT IT IS EXACTLY THE SYMPTOMS THAT THEY HAVE HAD HAPPEN WITH THEIR OTHER VEHICLES AND THAT IS WHY THERE IS AN IGNITION RECALL. I ASKED THEM WELL MINE ISN'T ON THE LIST AND THEY SAID THAT SINCE IT ISN'T ON THE LIST THEN THEY WONT FIX IT, I EXPLAINED TO THEM THAT MY CAR IS DOING THE EXACT SAME THING AND THAT IT IS A SAFETY HAZARD AND THAT THEY SHOULD FIX IT, THEY SAID THAT THEY WONT BECAUSE IT ISN'T ON THE LIST TO BE RECALLED AND THE ONLY WAY THEY WILL IS IF IT IS ON THE LIST. MY COMPLAINT WITH GM IS THAT IT IS OBVIOUSLY HAPPENING ON OTHER VEHICLES AS WELL AND MINE IS ONE OF THEM AND THEY WONT FIX IT CUZ IT ISNT ON THEIR LIST TO BE FIXED. *TR
Mileage: 38,537
I BOUGHT MY 2013 CRUZE LTZ ABOUT THREE MONTHS AGO AND I WAS SURE THAT IT WAS THE PERFECT CAR, NOW, I'M FULLY AWARE THAT I WAS WRONG.. I GOT IN MY CAR TO LEAVE FOR WORK ON AUGUST 1, 2014 AND WHEN I STARTED MY CAR, THE ON DASH MAINTENANCE REMINDERS ALL WENT CRAZY TELLING ME TO "SERVICE POWER STEERING" AND "SERVICE STABILITRAK".. I KNEW THIS COULDN'T BE RIGHT SO I TURNED OFF THE ENGINE AND RESTARTED THE CAR, THE SCREEN WENT CRAZY AGAIN WITH THE SERVICE NOTIFICATIONS. I DIDN'T HAVE TIME TO HAVE IT CHECKED OUT BEFORE WORK SO I WENT AHEAD WITH MY DAY, I GOT ALL THE WAY TO THE INTERSTATE (WHICH IS ABOUT A MILE AND A HALF FROM MY DRIVEWAY) AND NOTICED THE STEERING WAS GETTING STIFF SO I PULLED OVER AND RESTARTED THE CAR AGAIN AND THE LIGHTS DIDN'T COME BACK ON SO I, AGAIN, WENT ON ABOUT MY DAY... ISSUE NUMBER TWO-- ABOUT THREE DAYS LATER, AND EVERY DAY SINCE, MY ON DASH TOUCH SCREEN GOES COMPLETELY BLACK, WHICH WOULDN'T BOTHER ME SO BAD IF IT DIDN'T MAKE ALL OF THE "SERVICE" LIGHTS COME BACK ON. I DON'T "NEED" A TOUCH SCREEN BUT IT WOULD BE REALLY NICE IF I DIDN'T FEEL LIKE I WAS DRIVING A TICKING TIME BOMB EVERY DAY SINCE THE VEHICLE CLEARLY HAS WIRING ISSUES. NOW, IF I TOUCH THE BRAKES OR ROLL DOWN A WINDOW, THE SCREEN GOES COMPLETELY BLACK, THE DASH LIGHTING FLICKERS AND THE SERVICE LIGHTS COME ON. I'VE BEEN SEARCHING FORUMS FOR ALMOST A MONTH AND IT SEEMS THAT NUMEROUS PEOPLE ARE HAVING THESE ISSUES, NOT ONLY MYSELF. I'M SO DISAPPOINTED WITH MY PURCHASE, ITS ALMOST UNREAL.. THE PERFECT CAR, IN THE PERFECT COLOR WITH MORE RECALLS (AND OTHER ISSUES THAT HAVEN'T BEEN RECALLED) THAN I EVEN KNOW HOW TO DEAL WITH IT. NEVER AGAIN WILL I BUY A CHEVROLET VEHICLE. IT IS OUT OF CONTROL TO NOT BE ABLE TO FEEL SAFE IN A VEHICLE THAT YOU'VE WORKED EXTREMELY HARD TO GET. *TR
Mileage: 34,000
DRIVING DOWN THE HIGHWAY @ 65 MPH OUR 2013 CHEVY CRUZE DIED SUDDENLY. AS WE COASTED, I TRIED STARTING IT AND IT STARTED AND WE CONTINUED. A FEW MINUTES LATER IT DID THE SAME THING, WE COASTED TO THE SIDE OF THE ROAD, STOPPED, AND AGAIN IT RESTARTED. WE CONTINUED OUR 3 HOUR JOURNEY HOME WITHOUT ANY OTHER INCIDENTS. *TR
Mileage: 27,000
JUST A FEW MONTHS AFTER PURCHASING OUR CRUZE, IS HAS FAILED TO START ON NUMEROUS OCCASIONS. AFTER 2 OR 3 KEY TURNS, IT DOES START. THIS HAS OCCURRED A DOZEN OR SO TIMES IN THE 16 MONTHS WE HAVE OWNED THE CAR. *TR
Mileage: 5,000
THE CARS RADIO AND OTHER ELECTRICAL COMPONENTS (EX. ON-STAR, PHONE CHARGERS, USB PRODUCTS) WILL TURN ON AND OFF AT RANDOM. IT OCCURS RANDOMLY AND INTERMITTENTLY. THIS HAS HAPPENED A NUMBER OF OCCASIONS ROUGHLY 15-20 TIMES OVER A COUPLE OF MONTHS. IT MAINLY HAPPENS AT A RED LIGHT AND THEN WILL TURN BACK ON ONCE I ACCELERATE. THIS HAS HAPPENED ON A HIGHWAY GOING 60-70MPH AND THE EVERY LIGHT ON THE DASHBOARD WENT ON AND ON THE DISPLAY SCREEN IT STATED STABLITRAX IS OFF. IMMEDIATELY PRESSED MY ONSTAR BUTTON AND ASKED THEM TO RUN DIAGNOSIS AND THE WHOLE CONVERSATION WAS GOING IN AND OUT OF BEING ABLE TO HEAR THEM. MY RADIO WAS GOING ON AND OFF THE ENTIRE TIME WHEN THE RADIO WAS ON I COULD HEAR WHEN IT WAS OFF AND ALL POWER WAS OFF. WE DID LOSS CONNECTION TO ONSTAR AND I REPRESSED THE BUTTON. I HAVE HAD THEM RUN THEIR "DIAGNOSIS" MULTIPLE TIMES WHEN THIS HAPPENS AND THEY NEVER HAVE ANYTHING COME UP WRONG. THEY ADVISED ME TO TALE THE DEALER. I HAVE BEEN TO THE DEALER WHERE THEY ADVISED ME THAT UNLESS IT WAS HAPPENING AT THAT TIME IT WOULD PRETTY MUCH BE IMPOSSIBLE TO FIGURE OUT THE PROBLEM. I HAVE HEARD SOME CLICKING OR SWITCHING SOUNDS COME FROM UNDER THE HOOD WHILE I HAVE BEEN DRIVING OCCASIONALLY NOT SURE IF AND MY ENGINE TEMP ALWAYS RUNS COLD NOT SURE IF EITHER OF THOSE RELATE. IT WOULD BE NICE TO FEEL SAFE IN MY NEW CAR AND IT WOULD BE NICE TO BE PAYING FOR ONSTAR AND NOT HAVE A DOUBT THEY WOULD BE REACHABLE IF THIS CAUSES A BIGGER PROBLEM! BE SAFE FELLOW CHEVY CRUZE DRIVERS! *TR
RADIO SHUTS ON AND OFF AT RANDOM, PROBLEM WORSENS AND STARTS TO INCLUDE SERVICE WARNINGS INCLUDING SERVICE STABILITRAK AND SERVICE SECURITY SYSTEM, POWER STEERING STOPS WORKING AT RANDOM, ALSO HAVE ISSUES STARTING THE CAR ON OCCASION. *TR
Mileage: 32,000
8:30AM ON MY WAY TO GET ON I74 HIGHWAY TO GO TO WORK..ABOUT 2 MINUTES FROM HIGHWAY. PULLED OUT OF KROGER AFTER GETTING GAS. MY CAR MADE A HORRIBLE NOISE AND THEN STOPPED ABRUPTLY. MY ENGINE WAS TILL RUNNING, RADIO ON, LIGHTS ON ETC. THE CAR JUST STOPPED LIKE AS IF YOU HAD SLAMMED THE BREAKS. POLICE OFFICER PARKED BEHIND ME TO MAKE SURE NO CARS HIT ME FROM BEHIND. WE FINALLY PUSHED IT, IN NEUTRAL, INTO KROGER PARKING LOT WHERE I WAITED FOR TOW TRUCK..AWHILE. MY CAR WAS TOWED TO HIRLINGER CHEVROLET DEALERSHIP. THE DEALERSHIP CALLED ME LATER THAT DAY AND TOLD ME MY RIGHT FRONT AXLE HAD BROKEN IN HALF. MEANING THE AXLE WAS NO LONGER ATTACHED TO MY WHEEL...NOW I KNOW WHY THE ABRUPT STOP! IF IT HAD BEEN ANOTHER TWO MINUTES, OR, IF THERE HAD BEEN A CAR BEHIND ME WHEN THIS BROKE, I AND WHOMEVER COULD HAVE BEEN KILLED! THERE WAS NO WARNING..IT JUST STOPPED. HIRLINGER CHEVROLET HAS HAD MY CAR SINCE APRIL 22,2014, DAY OF THE BREAKDOWN, WITH NO EPA ON THE PART TO FIX IT, OR DO SOMETHING! I CALLED GM, THEY TELL ME THERE NO RECALL, BUT, THEY ARE AWARE OF THE PROBLEM!! I WAS TOLD 30% OF THE 2013 CRUZES HAVE THIS POTENTIAL PROBLEM..WHICH COULD HAVE BEEN DISASTER, BUT MINE WAS THE FIRST INCIDENT OF AN ACTUAL BREAKAGE. ARE YOU KIDDING ME?? THEY KNEW OF THE PROBLEM, IVE NEVER RECEIVED A RECALL, AND MY CAR STILL SITS AT THE DEALERSHIP 20 DAYS LATER AND I HAVE NO ANSWERS OF WHEN ITS GETTING FIXED, OR WHAT GM PLANS TO DO!! IN THE MEANTIME, IM MAKING MY CAR PAYMENT, ONSTAR PAYMENT, SIRIUS RADIO PAYMENT, ON A CAR I DON'T KNOW WHEN IS EVER GOING TO GET FIXED. PLUS THEY KNEW OF THIS PROBLEM!! *TR
Mileage: 27,000
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZ. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS AND MAKING A TURN, THE VEHICLE WOULD SUDDENLY SHUT OFF FOR APPROXIMATELY 3 SECONDS BEFORE RESTARTING. THE CONTACT ALSO INDICATED THAT IN A SEPARATE INCIDENT THE POWER STEERING MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. RK
Mileage: 40,000
INTERMITTENT ELECTRICAL PROBLEM. POWER STEERING SHUT OFF DURING TURN. LACK OF POWER STEERING LASTED APPROXIMATELY 30 SECONDS. *TR
Mileage: 23,000
INTERMITTENT ELECTRICAL PROBLEM. POWER STEERING SHUT OFF DURING TURN. LACK OF POWER STEERING PERSISTED APPROXIMATELY 30 SECONDS. *TR
Mileage: 20,000
INTERMITTENT ELECTRICAL PROBLEM. POWER STEERING SHUT OFF ON INTERSTATE. LACK OF POWER STEERING LASTED ABOUT 30 SECONDS. *TR
Mileage: 22,000
LETTER FROM CONGRESSMAN JOHNSON ON BEHALF OF CONSTITUENT RE 2013 CHEVY CRUZE. *SMD THE CONSUMER STATED THERE WAS VERY LITTLE HEAT IN THE VEHICLE. THE TEMPERATURE GAUGE FLUCTUATED, AND THE WINDOWS AND INSTRUMENT PANEL WOULD FOG UP. *JB UPDATED 04/28/14 *JB
AFTER CHANGING OIL FILTER, OIL SPRAYED IN ENGINE COMPARTMENT APPROXIMATELY 10 MINUTES INTO DRIVE, CAUSING A FIRE IN THE ENGINE COMPARTMENT. ALL OCCUPANTS WERE SAFE, BUT THE DAMAGE IS EXPENSIVE. WIRING HARNESSES, AS WELL AS MASTER CYLINDER WERE MELTED. THE TOP MOUNTED FILTER IS A PLEATED CARTRIDGE THAT SNAPS INTO A THREADED PLASTIC OIL FILTER CAP. A BLUE O-RING, INCLUDED WITH THE FILTER, SLIPS OVER THE PLASTIC OIL FILTER CAP, PAST THE THREADS. THE ISSUE SEEMS TO THAT TWO "GROOVES" EXIST AFTER THE THREADS TOWARDS THE END BY THE FLANGE. IF THE O-RING IS PLACED IN THE WRONG LOCATION (I.E. ALL THE WAY TO THE END) THIS PROVIDES AN INADEQUATE SEAL, POSING A FIRE HAZARD AS DESCRIBED ABOVE. CORRECT PROCEDURE IS TO APPLY THE BLUE O-RING ON THE SECOND TO LAST GROOVE IMMEDIATELY AFTER THE THREADS. BASICALLY, IF AFTER TIGHTENING THE OIL FILTER ASSEMBLY THE BLUE O-RING IS VISIBLE, IT'S IN THE WRONG LOCATION. SOURCE: LOCAL DEALER. THIS IS NOT RELATED TO THE PLASTIC SHIELD MODIFICATION ADVISED IN A PREVIOUS SERVICE BULLETIN FROM GM REGARDING THE 2011-12 MODEL YEARS. *TR
Mileage: 5,494