2014 CHEVROLET CRUZE Power Train Problems

95 complaints about Power Train

95
Complaints
3
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Power Train Complaints (95)

May 27, 2025

The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at various speeds, the door locks were opening and closing independently. The contact stated that the instrument cluster was also flashing several unknown warning lights. The contact stated that the heater and the A/C were also functioning independently. The contact stated that the failure was intermittent at first but became a constant failure. Additionally, the contact stated that the transmission occasionally slipped out of gear, almost causing the vehicle to stall, making the steering wheel difficult to turn. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact replaced the 12-Volt battery and the fuse box; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 177,000.

Mileage: 177,000

Apr 14, 2025

My 2014 Chevy Cruze has been having some major safety issues as of late. The powertrain has been one of the major components in this system that has failed. The engine has overheated 3 times in the last 3 months causing many safety concerns to others on the road as well as myself due to having to randomly pull over on the side of the road on the busy highway. The car has jolted many times due to losing power and causing my neck to have a severe pinched nerve. These issues are related mainly to the fluid cooling/management systems and related hoses. It is available for inspection upon request. The problem has been confirmed by independent service center. The engine light repeatedly goes on and off causing many issues to the car daily.

Feb 27, 2025

Transmission won’t shift into gear while driving and the brakes won’t engage when this happens, this will cause a wreck and hurt someone, the codes are showing po700 tcm code

Dec 4, 2024

Well like everyone car has this nasty cloud of black grey smoke Turns out i have a faulty catalytic converter. Not to mention the constant over heating. The change of the water pump thermostat multiple times. This is a nightmare. I drive with one eye on the road and the other on my needle gauge. I drive with my 2 kids and my biggest fear is catching fire. We inhale the smoke as we drive. Unfortunately this life is taking a toll on me. The stress of this car and always needing something is terrible. Get a new car right. Yeah if life was simple we wouldnt be struggling daily breathing in all thise chemicals.

Jul 10, 2024

Was parked on a slight incline with the car completely off and keys out of ignition. My daughter, her cousin and I exited the car and were walking in front of it. As we got in front of it my car made a sound like it was about to start. The headlights came on and the entire vehicle jerked forward a bit. It almost hit us.

Apr 17, 2024

Various parts of the cooling system have failed on this vehicle multiple times even after under warranty repair (twice in as many years beginning in 2018) at a licensed dealership; and again several more times since, most recently this week. At no point did a Chevrolet/GM employee/representative alert me of known common issues, and they even incredulously asked me who did prior repairs when it was indeed, their dealership. In all, nearly every hose been replaced at least three times, reservoir tanks replaced, and thousands of dollars outside of warranty repairs have occurred on the same components. The vehicle has completely blown hoses while driving and filled the cabin with burning, noxious, and sweet smells, and fogged up the windshield with vaporized fluids. Coolant certainly leaks and works it way into the cabin. I was not made aware of any known issues though this appears it is a common problem with this vehicle. Issues with the battery/powder have also plagued this vehicle. It results in the "stabilitrak" failing randomly, electrical issues that causing power failures and disruptions to dashboard lights and components, sound system (including from the radio, to the sounds of the blinker and alerts), and engine power getting cut off. These incidents started occurring after about a year of purchasing the vehicle (certified used) in 2017. It appears the previous owner also faced these problems. I do not currently have paperwork of the repairs but they can be obtained. Date given is of the most recent incident with the first instance occurring in 2018. I also believe this vehicle may be a victim of the airbag defect, causing a possibly premature deployment of the side airs bags only during a front tire collision. Plastic pieces broke off and caused injuries to my scalp and shoulder, though the recall would not be issued for at least 2 years.

Feb 15, 2024

The car would randomly stop working while driving. One of the times it stopped, it stopped while driving on the freeway.

Nov 12, 2022

My car often loses power unexpectedly in the middle of a turn in an intersection and once while exiting a busy road. Twice it has died upon arrival at destinations and yet the battery has indicated when tested as fully charged. The key indicator is the radio system turns off for a second or two and then automatically restarts and the car with it. When this occurs the car is unable to be driven as the wheel will not turn. I have informed the local Chevy dealership near me and test was done with no error codes reported. What I have had to do is remove the battery cable and replace it and it seems to make the car work for a little longer until it starts the process again with the radio. I had work done to repair the window motor and that is when I first notified Chevy (I will have to locate the date). I have given permission for my friend to drive the car and he has seen this occur with the radio but did not notice if the car shut down.

Oct 24, 2022

I was sitting at a red light and my vehicle began to move forward with my foot on the brake. The vehicle began to increase in rpm's like i was pushing on the accelerator but i was not!! Later that day i went to the gm dealer to see what they could find and didn't find anything cause the computer had reset since i had shut the car off. Two days later the car did the exact same thing so i immediately drove to the car dealer. Told them how dangerous that was and i couldn't believe the car was acting like i was giving it more gas when i wasn't!! They hooked it up to the computer and found the problem this time. It had to do with a crack in my pollution canister. With that crack my computer thought my car needed more gas and would give it more gas. I can't believe they let a computer program give your car more gas and you have no control of it and without warning. The first time it did it i was not prepared for it and when the computer gave my car more gas it began to move into the intersection and almost caused a horrible accident. Since the dealer replaced the pollution canister i have not had any problems. I have warned everyone i know about what happened and to be prepared for it. It just amazes me that more people haven't been seriously hurt by this! Hopefully that crack that caused my problems doesn't happen to anyone else!!

Jun 30, 2022

For about a year now my 2014 Chevy Cruze’s steering wheel will lock up for a few seconds while I am driving (at speeds up to 80MPH) - which is extremely dangerous. When this happens, several lights will then pop up on my dashboard and messages are shown saying “service power steering” “service traction control”. The radio turns off, the lights inside the car turn off, and the back up camera stops working. The engine light has been on and will not go off. I have already replaced the transmission and the starter as well as the fuel pump. I was told by my mechanic to just get rid of the car as it has way too many issues to even attempt repairing. I once ran over a curb and popped a tire when the steering wheel locked up. Every time I start my car there is a message that say “roll down driver window and roll back up” which I do not understand. This seems to be happening to several people. I am very disappointed and scared to be driving this car.

Jun 19, 2022

car is hard to start after getting gas and transmission does not operate correctly to get up to speed from an intersection the engine revs to 7000 RPM to get up to 40MPH and several times coming close to being run into at times transmission did not work put shifter in drive accelerate and nothing suddenly transmission engaged and the car bolted forward

May 5, 2022

I purchased a used as is 2014 Chevy Cruze with 141000 miles on April 4th 2022. I had been well pleased with the car up until the linkage for the automatic transmission became defective on May 5th 2022. It would not go into any gear. So I opened up the hood and immediately Identified the problem, someone had used zip ties to secure the linkage to the transmission linkage. I called my local auto parts store and they had the proper repair kit for it. I replaced all the missing parts with new ones. Now the vehicle will not go into any forward drive gear. It will however go into reverse. My research on you tube that other mechanics have posted lead me to believe that either the transmission is low on transmission fluid, or the fuse could be blown, or the TCM (Transmission Control Module) is defective. Several authorized dealerships have reported this issue to GM, however GM denies that the transmission they used for the 2008 through 2014 has had any issues, although several forums and dealerships have reported differently. MAN UP GM and fix your foul up!

Mar 9, 2022

When parked and left to idle after driving for a while, the traction light comes on and the dash displays service StabiliTrak and traction control. After this happens the car seems to lose power and sometimes feels as if the breaks are catching and letting go.

Feb 25, 2022

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various highway speeds, the vehicle would independently enter into limp mode and downshift as the service traction control, service stabilitrak, reduced engine power, and the check engine warning lights were illuminated on the instrument panel. The vehicle would not shift out of first gear once the failure occurred. The contact had taken the vehicle to the dealer on multiple occasions and each time the dealer was unable to duplicate the failure. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 30,000.

Mileage: 30,000

Oct 18, 2021

When going from park or a complete stop, the vehicle violently slams into gear and catastrophic failure is only around the corner. It also shifts like this when going back and forth between 4th and 5th. Doing a full trans flush seems to make the issue slightly better but always comes back to being violent again. After speaking with multiple mechanics they all recommend driving it till the trans fails or buying a new car. My car has 213k highway miles on it and the issue has been there since 100k miles (about 3 years ago). Another odd thing about it is that if you shift into manual mode while coasting to a stop and then shifting back to automatic after you exit the complete stop, it avoids the hard slam. The vehicle also shifts fine in manual mode from 4th to 5th. After doing research in group forums ( www.cruzetalk.com ) there are a ton of threads with this EXACT issue.

Oct 13, 2021

My vehicle takes too long to accelerate. The engine light came on. When checked the code that came up was the turbo.

Sep 22, 2021

I have a code p0420 code and engine light keeps comeback on I had the catalytic converter replaced, and everything inspected by Friendship Chevrolet in Forestcity NC 28043. Kept my car for two weeks and still couldn’t find the problem of this p0420 code so my engine light stays on.

Sep 10, 2021

Several times the steering wheel mechanism locked up while driving and I was unable to steer it momentarily. During that time several warning lamp indicators intermittently illuminated, and the radio shorted, and the instrument panel flashed or blacked out. Also, there is a coolant leak. I have the vehicle at the dealership repair center and they haven’t reproduced the above problems, but did find a problem with a engine coolant leak from the water pump and a radiator hose in which they are repairing.

Jun 22, 2021

Turbochargers are very known to go out or lag, causing vehicle to not go be able to up to speed , or suddenly drop speed on highway.

Jun 10, 2021

Unknown, all I am aware of is that a large rock was on the highway and the vehicle infront of me kicked it up, and then my own tires kicked it up and caused issues with the catalytic converter.

Apr 29, 2021

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS, THE STEERING WHEEL WAS VERY LOOSE. ADDITIONALLY, WHILE DRIVING THERE WAS AN ABNORMAL POPPING AND METALLIC SOUND DETECTED. THE VEHICLE LOSS MOTIVE POWER WHILE ACCELERATING, WITH THE CHECK ENGINE WARNING LIGHT, TRACTION CONTROL AND TPMS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE MAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO GENESIS CHEVROLET (21800 GRATIOT AVE, EASTPOINTE, MI 48021, (586) 804-7977) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRICAL CLUSTER, BRAKES, WATER PUMP, NEGATIVE BATTERY CABLE, BODY CONTROL MODULE, AND COOLANT LEAK NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN TO HAMILTON CHEVROLET (5800 E. 14 MILE RD, WARREN, MI 48092, (586) 838-1537) AND DIAGNOSED WITH A LEAKING ASSEMBLY CAMSHAFT COVER, BELT TENSIONER, AND DRIVE BELT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,517.

Mileage: 82,517

Jan 23, 2021

GETTING CODE P0299 TURBOCHARGER UNDERBOST. THE TURBO CHARGER WAS FOUND TO HAVE A CRACK IN THE HOUSING. WHEN THE CAR HAD 45,000 MILES IT THE OILD FEED LINE EXPLODED AND HAD TO GET REPLACED, THIS WAS ABOUT 2 YEARS AGO WHEN THE OIL FEED HOSE HAD TO GET REPLACE. NOW THE CRUZE HAS A CODE OF P0299 AND THE CAR IS UNDER POWERED.

Mileage: 94,000

Dec 25, 2020

FAULTY TURBOCHARGER, MULTIPLE OWNERS THAT I SPOKE TO HAVE REPLACED THEIR TURBOCHARGER TWICE ONLY TO KNOW THAT IT KEEPS FAILING. THE TURBOCHARGER RUINED MY CATALYTIC CONVERTER WHICH HAD TO BE REPLACE DU TO A CRACK IN THE TURBOCHARGER.

Mileage: 80,000

Nov 18, 2020

AUTOMATIC TRANSMISSION FAILURE CAN RESULT IN VEHICLE ROLLING BACKWARDS FOR 3-5 SECONDS IN DURATION AFTER RELEASING BRAKE WHILE. WHILE ON FLAT GROUND - THIS CAUSES DANGER TO OTHER DRIVER AS THE EXPECT OTHER VEHICLES TO BE MOVING AFTER A TRAFFIC LIGHT TURNS GREEN. WHILE ON AN INCLINE - THIS CONDITION MAY POSE A DANGER TO PEDESTRIANS AND OTHER MOTORISTS AS THE AUTOMATIC TRANSMISSION WILL ALLOW THE VEHICLE TO ROLL BACKWARDS A GREAT DISTANCE. THE DISTANCE AND SPEED OF TRAVEL BACKWARDS WILL VARY BASED ON ANGLE OF INCLINE OF STREET OR ROAD. WHEN THIS CONDITION OCCURS - THE DRIVER IS COMPLETELY UNAWARE AND MAY NOT BE ABLE TO APPLY THE BRAKE IN ENOUGH TIME TO PREVENT COLLISION WITH OTHER VEHICLES OR PEDESTRIANS. THIS CONDITION HAPPENS WHEN: 1 - TRANSMISSION IS HOT (ABOUT 40 MIN DRIVE TIME) 2 - BRAKE IS DEPRESSED FOR LONGER THAN 3 SECONDS WHILE SITTING AT LIGHT. 3 - RELEASING BRAKE MAY OR MAY NOT RESULT IN THIS CONDITION HAPPENING. SERVICE 1 - THE VEHICLE SHOWS NO CODES FOR TRANSMISSION FAILURE. 2 - MULTIPLE GM DEALERS HAVE CONFIRMED SOFTWARE OF VEHICLE IS UP TO DATE. 3 - MULTIPLE DEALERS HAVE MIXED STATEMENTS IF THEY CAN DUPLICATE THE ISSUE OR NOT. DEALER 1 SAYS - "IT'S YOUR DRIVING HABITS. WE RESET THE COMPUTER AND IT WILL RE-LEARN HOW YOU DRIVE." DEALER 2 SAYS - "WE WERE ABLE TO DUPLICATE YOUR ISSUE AND ARE AWAITING A RESPONSE FROM GM" - WHEN SPEAKING TO GM THEY INDICATED THEY NEVER RECEIVED AN EMAIL FORM THE DEALER. CONDITION WAS FIRST SEEN AT APPROXIMATELY 68K MILES AND HAS CONTINUED ON/OFF UNTIL CURRENT MILEAGE OF 98K. DEALER AND GM CORPORATE HAVE HAD VEHICLE FOR GREATER THAN 30 DAYS AND ARE UNABLE TO PROVIDE RESOLUTION. AS A FIREFIGHTER - IT IS MY PROFESSIONAL OPINION THAT THIS CONDITION MAY PRESENT A RISK TO PUBLIC WELFARE.

Mileage: 68,000

Nov 18, 2020

VEHICLE MAY JERK VIOLENTLY DURING DE-ACCELERATION FROM EXPRESSWAY SPEEDS. THIS CONDITION MAY RESULT IN LOSS OF CONTROL - ESPECIALLY DURING WINTER/ICE LIKE ROAD CONDITIONS. TO DUPLICATE THE ISSUE: 1 - OPERATE AUTOMATIC TRANSMISSION FOR AT LEAST 40 MINUTES AT EXPRESSWAY SPEEDS OF APPROX 70MPH 2 - WHEN EXITING EXPRESSWAY RAMP THE VEHICLE WILL DOWNSHIFT. 3 - SOMETIMES DURING DOWN SHIFTING - THERE IS A LURCH OR IMPACT LIKE FEELING SO INTENSE THAT THE DRIVER MAY BELIEVE THEY WERE REAR ENDED BY ANOTHER VEHICLE. THIS MATTER WAS BROUGHT TO THE ATTEMPT OF GM DEALERS AND GM CORPORATE AND THEY HAVE FAILED TO RESOLVE THE ISSUE. DEALER 1 RESPONSE WAS SIMILAR TO "IT'S YOUR DRIVING HABITS" AND "WE RESET THE COMPUTER SO IT CAN RE-LEARN HOW YOU DRIVE". THIS FAILED TO RESOLVE ISSUE. DEALER 2 RESPONSE - WE CAN DUPLICATE THE ISSUE - THEN LATER WE CAN'T DUPLICATE THE ISSUE. DEALER ALSO ADVISED THEY EMAILED GM FOR ADDITIONAL SUPPORT. GM STATES THEY NEVER RECEIVED THE EMAIL. VEHICLE HAS SPENT GREATER THAN 30 DAYS IN THE SHOP FOR THE TRANSMISSION LIKE ISSUES. AS A FIREFIGHTER - IT IS MY PROFESSIONAL OPINION THAT THIS CONDITION MAY RESULT IN SUBSTANTIAL HARM TO THE DRIVER OR OCCUPANTS OF VEHICLE IF THIS CONDITION HAPPENS WHILE OPERATING THE MOTOR VEHICLE ON ICE OR SNOW AND POSSIBLY RAIN LIKE CONDITIONS. WHERE IT IS MY BELIEF THAT SUCH INJURY COULD RESULT IN DEATH OR GRAVE BODILY INJURY. THIS ISSUE HAS HAPPENED ON/OFF SINCE 01/01/2019 FROM 68K MILES TO CURRENT MILES OF 98K. GM/DEALERS HAVE INDICATED THAT ALL VEHICLE SOFTWARE IS UP TO DATE AND THERE ARE NO ENGINE CODES.

Oct 25, 2020

THE TRACTION CONTROL LIGHT AS WELL AS CHECK ENGINE LIGHT CAME ON. WITH NO PRIOR ISSUES, JUST OUT OF THE BLUE. THE CAR SHAKES WHEN DRIVING. IT HAPPENED 6PM LAST NIGHT, NO ISSUES BEFOREHAND. ITS PARKED OUT FRONT ON THE STREET WHERE I LIVE.

Mileage: 70,000

Sep 3, 2020

COMMON ISSUE WHERE AN UNDERBOOST EVEN HAPPENS DUE TO CRACK IN TURBO OR FAILED WASTEGATE, WHEN ON HIGHWAY CAN CAUSE AN ACCIDENT WHEN SUDDENLY UNABLE TO MAINTAIN HIGHWAY SPEEDS, ALSO NEGATIBE BATTERY CABLE HAS COMMON ISSUE WHICH REDUCES VOLTAGE PASS THROUGH CAUSING TRACTION CONTROL AND STABIL-TRACK ISSUES WHICH CAN CAUSE LOSS OF CONTROL OF VEHICLE IN HAZARDOUS CONDITIONS.

Mileage: 77,500

Jun 24, 2020

EVERY SUMMER THE SAME PROBLEMS OCCUR. WHEN DRIVING UPWARDS ON AN INCLINE STREET THE CAR LOSES ALL POWER. PUMPING THE GAS GETS IT RESTARTED VERY SLOWLY. ALSO, IN HOT WEATHER, WHEN ATTEMPTING TO MERGE ONTO A HIGHWAY THE CAR WILL NOT ACCELERATE PROPERLY FOR A FEW SECONDS. THE DEALER'S TECH CLAIMS IT IS A DESIGN PROBLEM AND THERE IS NOTHING THE DEALER CAN DO TO FIX THE PROBLEM. *TR

Mileage: 14,000

Apr 7, 2020

CAR WILL RANDOMLY TURN OFF WHILE DRIVING. SOMETIMES IT S FULL ENGINE AND POWER FAILURE AND SOMETIMES IT IS JUST ENGINE FAILURE AND ACCESSORIES STILL STAY ON . THIS HAS HAPPENED SINCE THE CAR WAS NEW AND HAS BEEN LOOKED INTO BY SEVERAL CHEVY DEALERS IN MY AREA. AUTONATION TOLD ME HE HAD SEVERAL OTHER CHEVYS THAT DID THE SAME THING.

Mileage: 200

Feb 14, 2020

EVER SINCE OWNING THE CRUZE, WE'VE HAD NOTHING BUT ENGINE ISSUES. FIRST THE TURBO WENT OUT A MONTH AFTER PURCHASING THE CAR. TWO THERMOSTATS AND A COMPLETE OIL FLUSH. THE ENGINE BLEW AT 104,023 MILES. THE CAR WAS FLASHING ENGINE LIGHT AND STABILTRACT LIGHT. THE CAR SINCE OWNING HAS MADE A VERY LOUD TICKING NOISE. THE CAR ALSO HAD A HARD TIME MAINTAINING SPEED. ACCELERATION AND DECELERATION. THIS HAPPENED ANY TIME THE VEHICLE SPEED WAS OVER 30MPH.

Mileage: 104,023

Dec 28, 2019

NO WARNING TURBO FAILURE THAT CASES VEHICLE TO LOSE POWER SUDDENLY I WAS ON FREEWAY WHEN ENGINE LIGHT CAME ON AND A ENGINE POWER REDUCED WARNING CAME ON WENT TO AUTO ZONE AND THEY SAID IT WAS A P0299 HAVE SEEN A LOT OF INFO ON THE INTERNET NET SAYING THAT THE TURBO HAS GONE OUT THIS IS BAD WHEN YOUR AT FREEWAY SPEEDS

Dec 23, 2019

I HAD MY STABILITRAK AND TRACTION CONTROL LIGHTS AND MY CHECK ENGINE LIGHT COME ON MY VEHICLE WHILE DRIVING DOWN A NORMAL CITY ROAD IN SUNLIGHT ON A CLEAR WARM DAY AND MY VEHICLE STARTED IDLING VERY ROUGHLY WHILE DRIVING AND I WAS RIGHT BY AUTOZONE SO THEY RAN CODES AND FOUND OUT IT SAID KNOCK SENSOR AND MISFIRE. WELL I DROVE IT HOME 5 MINS DOWN THE STREET AND PARK IT. WELL I TAKE IT TO MY MECHANIC THE FOLLOWING MORNING AND HE DOES A DIAGNOSTIC AND PISTON CHECK AND TURNS OUT MY SPARK PLUG BURNED SO BAD IT WAS BURNED AWAY WHERE THE L HOOK IS. AND FOUND OUT THAT IT BROKE IN MY COMBUSTION CHAMBER SOMEWHERE . NOW I HAVE TO GET THIS ALL FIXED AND ITS COSTING A FEW THOUSAND DOLLARS.

Mileage: 83,000

Dec 12, 2019

THE TURBO CHARGER IS KNOWN FOR GOING OUT. THIS CAN CAUSE LOSS OF POWER- EVEN ON HIGHWAYS. MY TURBO LOST POWER ON THE HIGHWAY, CAUSING MY SPEED TO DROP DOWN TO 50 MPH. I AM IN A LOT OF CHEVY CRUZE FORUMS AND THIS IS THE MAIN COMPLAINT. YOUR SPEED CAN BE NORMAL AND THEN ALL OF A SUDDEN JUST DROP DOWN TO BARELY ANYTHING. THIS COULD CAUSE SOMEONE TO REAR-END YOU.

Mileage: 80,000

Sep 30, 2019

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT DRIVE WHILE IN THE REVERSE POSITION AND THE VEHICLE JERKED AND VIBRATED WHEN SWITCHING GEARS. THE VEHICLE WAS TOWED TO QUINCY CHEVROLET (2039 WEST JEFFERSON ST, QUINCY, FL), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5538517686. THE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

Sep 16, 2019

UPON LEAVING A STORE THE CAR BEGAN TO SLOW DOWN AS THE FRONT PASSENGER SIDE WHEEL BEGAN TO WOBBLE. I PULLED INTO A PARKING LOT, STOPPED THEN REVERSED SLOWLY THEN PULLED FORWARD SLOWLY WHEN A PATRON EXITING THE STORE SAID STOP. ONCE I EXITED MY CAR I NOTICED THE PASSENGER FRONT WHEEL SEEMED DISLOCATED FROM THE VEHICLE. THEN TRANSMISSION FLUID BEGIN TO LEAK FROM THE UNDER THE CAR OF THE DISLOCATED WHEEL. IN THE PICTURES THE CAR IS PARKED STRAIGHT BUT FRONT PASSENGER SIDE WHEEL IS TURNED OUTWARD.

Mileage: 44,500

Sep 6, 2019

ACCELERATION NOTABLY SLUGGISH, TAKEN TO DEALERSHIP FOR CONCERN 3 YEARS AGO WITH COMPLAINTS AND WAS TOLD THERE WERE NO ISSUES. TOOK CAR BACK TO DEALERSHIP THIS YEAR DUE TO CHECK ENGINE CODE. TURBO ENGINE DEFECTIVE, GOING TO COST $2200 TO REPAIR. UNDER $60,000 MILE POWER TRAIN BUT JUST HIT THE 5 YEAR WARRANTY 2 DAYS PRIOR TO CALLING DEALERSHIP AND GM. DEALERSHIP UNWILLING TO OFFER FINANCIAL ASSISTANCE DUE TO MISSING PROBLEM DURING ORIGINAL COMPLAINTS 3 YEARS AGO. TOOK CAR TO ANOTHER DEALERSHIP, WHICH FOUND ADDITIONAL $2000 IN REPAIRS THAT WOULD NEED TO TAKE PLACE IN ORDER FOR TURBO REPAIR TO BE EFFECTIVE. CAR IS NOT SAFE TO DRIVE, WITH LIKELIHOOD IT WOULD BREAK DOWN IN 10 MIN TO MULTIPLE LEAKS AND BROKEN PARTS ORIGINAL DEALERSHIP MISSED AND FAILED TO DISCUSS. CAR NOW COSTS $3400 TO REPAIR , GM ONLY WILLING TO HELP WITH $600. CAR TOO EXPENSIVE TO REPAIR AND TOO DANGEROUS TO DRIVE.

Mileage: 55,200

May 18, 2019

MY VEHICLE FOR THE LAST YEAR HAS BEEN HAVING SOME ENGINE ISSUES WHERE IT WILL LOCK UP ON ME I CAN'T GET MY KEY OUT OF THE IGNITION AND ALL THE LIGHTS WILL START GOING OFF SAYING IT NEEDS SERVICE AND THEN IT WILL STOP AND GO BACK TO THE REGULAR ODOMETER. I'VE KEPT UP WITH MY OIL CHANGES I'VE KEPT UP WITH ANY SERVICE THAT NEEDS TO BE DONE ON MY VEHICLE BUT TODAY MY ENGINE COMPLETELY SHUT DOWN WHEN I STARTED TO RUN MY AIR CONDITIONING. USUALLY I CAN GET UNDER THE HOOD AND WIGGLE SOME WIRES AND THEN THINGS WILL GO BACK TO THE WAY THAT IT WAS BUT LATELY MY CAR HAS BEEN SHUTTING OFF ON ME WHILE I'M DRIVING AND I HAD A SERVICE APPOINTMENT FOR NEXT WEEK TO GO AND SEE A PROFESSIONAL TO GET UNDER THE HOOD TO SEE WHAT WAS GOING ON I FIGURED IT WAS PROBABLY JUST ANOTHER OIL CHANGE IT IS ABOUT THAT TIME, BUT I WAS ON MY WAY TO A FRIEND'S WEDDING AND I HAD TO STOP AND WHEN I STOP MY CAR DID NOT CUT BACK ON I POP THE HOOD AND WIGGLED SOME WIRES LIKE I USUALLY DO BUT THERE WAS NO ACTIVITY WHATSOEVER UNDERNEATH THE HOOD. I STARTED THINKING TO MYSELF MAYBE I SHOULD PUT SOME OIL IN IT BUT I DON'T WANT TO RUIN MY ENGINE AND I STARTED THINKING MAYBE I NEED SOME ANTIFREEZE BUT AGAIN AND I'M NOT A MECHANIC SO I DON'T WANT TO ASSUME AND THEN DO SOMETHING TO MAKE THINGS A LOT WORSE BUT TODAY MY ENGINE COMPLETELY SHUT DOWN ON ME AND I HAD TO WAIT IN THE HEAT FOR OVER AN HOUR TO GET A JUMP.

Mileage: 9

May 18, 2019

I WAS CHECKING A LOT OF THE STATS ONLINE FOR THE 2014 CHEVY CRUZE AND THERE WERE ALREADY REPORTS OUT SAFETY REPORTS THAT THERE WERE SOME ISSUES WITH THE VEHICLES IGNITION AND POWER STEERING AND THERE WERE NUMBERS AND CODES AND I'M A BIT UPSET BECAUSE THEY SOLD ME THIS VEHICLE KNOWING THAT THERE WAS SOME THINGS THAT WERE WRONG WITH THE VEHICLE AND THAT COULD HAVE BEEN MY SAFETY AT RISK WHILE I'M DRIVING ON THE ROAD AND THE ENGINE JUST SHUTS DOWN THE WAY IT'S BEEN DOING.

Mileage: 9

Mar 1, 2019

VEHICLE WAS TAKEN INTO GM DEALER (LARKIN-COBB) CHEVROLET BECAUSE IT WAS LEAKING COOLANT. HAD TO ADD COOLANT TO RESERVOIR AT LEAST ONCE A WEEK. DEALER FOUND A SMALL VALVE DRIPPING ON THE ENGINE AND REPLACED IT. THE VEHICLE WAS UNDER REMAINING POWERTRAIN WARRANTY AT THE TIME OF COMPLAINT/ISSUE. THE VEHICLE CONTINUED TO LEAK AFTER SAID REPAIR AND WAS BROUGHT BACK TO DEALER 2 MORE TIMES AND DYE TEST WAS DONE AND THEY SAID THEY COULD NOT FIND THE PROBLEM. ON THE THIRD TIME THE VEHICLE WAS TAKEN BACK AGAIN WITH THE SAME ISSUE..LOSS OF COOLANT. THE DEALER AND GM WARRANTY NOW WANT TO CHARGE ME FOR CYLINDER HEAD REMOVAL AND HEAD GASKET REPLACEMENT. I CONTENDED THAT THE CAR WAS UNDER WARRANTY AT THE TIME OF INITIAL REPAIR AND THE ISSUE WAS NOT RESOLVED AND SHOULD STILL BE FIXED UNDER POWERTRAIN WARRANTY. GM WARRANTY REP SAID NO...THE "DATE" HAD EXPIRED. NOW I HAVE NO CHOICE BUT TO PAY FOR REPAIRS THAT SHOULD HAVE BEEN COVERED UNDER POWERTRAIN WARRANTY..AND GM WONT "OWN" UP TO ITS WARRANTY. CANT JUST TAKE THE VEHICLE BACK BECAUSE IT WAS SETTING OFF "HIGH TEMPERATURE" CODE WHEN AT IDLE AND ALSO MOVING. AFTER RESEARCHING..THESE CHEVROLET CRUZES HAVE A VERY BAD HISTORY OF COOLING PROBLEMS...INCLUDING WATER PUMP, TURBO SEALS, AND BLOWN HEAD GASKETS. GM SHOULD HONOR THIER WARRANTYS AND FIX THE ENGINE AND COOLING PROBLEMS WITH THIS CAR.IN MY OPINION, ANY COOLING PROBLEM SHOULD BE FIXED BECAUSE IT IS BADLY ENGINEERED.

Mileage: 49,000

Dec 25, 2018

PROBLEM NO.1, MY CRUZE HAS LOST POWER, THE HEATER PUTS OUT COLD AIR, THE RADIATOR IS LOSING FLUID, THE ENGINE HAS STARTED TO OVER HEAT, AND THERE IS WET SPOT UNDER THE EXHAUST PIPE WHEN I IDLE THE ENGINE! THAT MEANS MY CAR HAS ETHER A BLOWEN HEAD GASKET OR CRACKED HEAD! THE CAR HAS LESS THEN 85,000 MILES AND IF THE HEAD IS CRACKED, I THINK I KNOW WHY BECAUSE GM DECKED THE BLOCK THE SHORT-WAY CENTER OUT TO THE ENDS! WITCH CAN LEAVE A VALLEY IN THE CENTER OF THE BLOCK! THEY MADE THE SAME MISTAKE WITH THE GRAND AM QUAD-4! THE HEAD ALL CRACKED BETWEEN CYLINDERS 2 AND 3 BECAUSE THE BLOCK WASN'T DECKED SQUARE! I HAVE TO TAKE IT TO THE DEALER ON SAT 12/29/18 WISH SOMEONE WOULD CHECK THE BLOCK, I KNOW THE DEALER WILL TRY TO BLAME MY AND TO MAKE ME PAY FOR SOME OR ALL OF IT, EVEN THOUGH IT IS SILL UNDER WARRANTY! PROBLEM NO.2, I PURCHASED A NEW CHEVY CRUZE ECO WITH A MANUAL TRANSMISSION 4 YEARS AGO, I GOT IT BECAUSE I WANTED A HIGH MPG CAR AND I HAVE BEEN DRIVING STANDARD TRANSMISSION SINCE I STARTED DRIVING AND I KNEW I COULD BETTER MILEAGE THEN RATED (65.5 MPG MY BEST SCORE!), BUT THE SHIFTER HAS TO MUCH SLOP IN IT, I HAD A CUTLASS WITH A HURST SHIFTER THAT WAS 16 INCHES TALL AND USED THAT HAD LESS SLOP! I HAVE COMPLAINED TO DEALER ABOUT IT SINCE THE DAY I GOT CAR! THREE TIMES I HAVE PUT THE TRANSMISSION IN BOTH FIRST AND THIRD GEAR AT THE SAME TIME! I CAN'T TELL YOU HOW MANY TIME I HAVE MISSED THE SHIFT WHILE STILL HOLDING ALL THE WAY IN POSITION! IF I AM IN A HURRY I CAN'T FIND THE GEAR AT ALL! PROBLEM NO.3, THE HYDRAULIC THROW-OUT BEARING IS SLUSHY AND SLOW. BECAUSE THE MASTER-CYLINDER AND FEED-LINE IS TO SMALL! I AM A FAST SHIFTER, AND I CAN OUT SHIFT THE CLUTCH! THAT IS BAD BECAUSE THE PRESSURE PLATE DOESN'T CLOSE FAST ENOUGH IT CAUSES EXCESS WARE AND BURNING OF THE CLUTCH!

Dec 12, 2018 Crash

STABILITRAK VENDOR KEEPS COMING ON. WHEN I'M DRIVING AND MAKE A TURN, MY CAR SEEMS AS IF IT'S GLIDING. MY BREAKS SKIP, ESPECIALLY WHEN HITTING A BUMP AND THEY ACT AS IF THEY DON'T WANT TO STOP. MY CAR CUTS ON AND OFF IN TRAFFIC, I'VE ALMOST DIED SEVERAL TIMES WHILE TURNNING. COMPLETELY SHUTS OFF, STEERING WHEEL LOCKS UP AND ALL. MY CAR IS NOW WRECKED DUE TO THESE DEFECTS. IT WAS RAINING, I WAS TURNING, CAR GOT TO GLIDING AND SLIDING, BREAKS WENT OUT AND MY CAR LOST CONTROL! I ALMOST FLIPPED! I JUST BOUGHT THE CAR! PICTURES IN MY PHONE

Mileage: 45,000

Nov 30, 2018

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO O'CONNER AUTO PARK (199 RIVERSIDE DR, AUGUSTA, ME 04330. 207-622-3191) AND REPAIRED PER AN UNKNOWN NHTSA CAMPAIGN NUMBER. THE CONTACT STATED THAT THE RECALL REPAIR FAILED TO REMEDY THE FAILURE AS THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,931. *TT CONSUMER RECEIVED A RECALL FOR CATALYTIC CONVERTER FAILURE. CHECK ENGINE LIGHT CAME BACK ON SOON AFTER. EMISSIONS IS UNDER WARRANTY FOR 150,000 MILES OR UNTIL 2029 WHICH COME FIRST. UPDATED *JB

Mileage: 63,931

Nov 28, 2018

60,000 MILES THE TRANSMISSION LINES STARTED LEAKING,AT 61,000 MILES A HEAD GASKET WENT OUT.IT WAS IN MY DRIVEWAY WHEN I NOTICED EVERYTHING.

Mileage: 61,000

Oct 1, 2018

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 75 MPH, THE VEHICLE DOWNSHIFTED WHILE STALLING. THE VEHICLE COMPLETELY SHUT OFF AND THE "REDUCING POWER" AND "DIESEL SHUTTING OFF" WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT PLACED THE VEHICLE IN NEUTRAL WHILE IT WAS DOWNSHIFTING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

Sep 26, 2018

UNFORTUNATELY, THIS IS THE 3RD TIME THAT MY 2014 CHEVY CRUZE HAS THIS ISSUE. MY ENGINE LIGHT STAYS ON WHILE THE STABILOCK SERVICE FLASHES ON THE DASHBOARD; CAR JERKS WHILE EITHER IDLE AND/OR STOPPED; A LOUD SQUEAKING NOISE FROM UNDER THE HOOD (ALL THESE ISSUES ALWAYS START AT THE SAME TIME!!). I HAVE TAKEN MY CAR TO CHEVY DEALERSHIPS AND THEY HAVE (SUPPOSEDLY) REPLACED THE SAME PART - SHAM COVER (ACCORDING TO MY INVOICES). I TOTALLY DON'T GET WHY THIS IS A NOT A RECALL ISSUE. IT IS VERY FRUSTRATING TO TAKE MY CAR IN FOR THE SAME ISSUE, AND OF COURSE, NOW THAT THE WARRANTY HAS EXPIRED, I'M SURE IT WILL BE EVEN MORE COSTLY.... WHICH I REALLY THINK IT WILL BE THE SAME THING! (OF COURSE, I'M NOT A MECHANIC, BUT IF I'M TAKING MY CAR IN FOR THE SAME REASON AND THEY DIAGNOSE IT AND REPAIR THAT SAME PART; I'M BEGINNING TO WONDER.... WHY EVEN CHARGE ME FOR A DIAGNOSTIC TEST WHEN YOUR CHANCES ARE IT'S THE SAME ISSUE!!) IS THIS A PART THAT ONLY LAST A MAXIMUM OF SO MANY MILES? I PURCHASED THE CAR IN 3/2015; AND THE 1ST TIME I RECEIVED SERVICE FOR THIS ISSUE WAS 6/29/2015, AND THEN AGAIN 2/24/2017. I'M SO CONFUSED!!! :( COME ON GM ~ HELP US OUT PLEASE!!

Mileage: 110,000

Sep 13, 2018

STEERING LINK SLIPPING WHEN TURNING. VIN# (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 21,000

Sep 6, 2018

WHILE DRIVING ON THE FREEWAY, THE ENGINE STARTED REVVING EXTREMELY HIGH REGARDLESS OF THE GEAR I WAS IN. WE SAFELY GOT OUR SELVES OFF THE FREEWAY AND IN TO REGULAR STREET TRAFFIC. AFTER COASTING OFF THE RAMP INTO TRAFFIC, I WAS ABLE TO PUT IT IN 1ST AND DRIVE ABOUT. 3 MILES. WE STOPPED FOR A STOP LIGHT IN THE CENTER LANE ON A SLIGHT INCLINE. AND THEN THE CLUTCH HAD COMPLETELY FAILED. WHEN I TRIED TO MOVE I FIRST, THE CAR REVVED BUT ROLLED BACKWARD. NO PREVIOUS WARNING SIGNS. THE ISSUE ISN'T THE CLUTCH FAILURE, BUT THE LOW MILAGE OF THE CLUTCH FAILURE, 67000. WE WERE TOLD IT'S DUE TO WEAR AND TEAR, BUT THAT'S CONCERNING TO EXPERIENCE THIS ISSUE AT A RELATIVELY LOW MILEAGE.

Mileage: 67,000

Aug 28, 2018

VEHICLE HESITATES WHEN MERGING ONTO HIGHWAY TRAFFIC. THIS BEGAN HAPPENING AFTER I OWNED THE CAR FOR MORE THAN 3 YEARS WITHOUT SIMILAR INCIDENTS. ITS DANGEROUS BECAUSE JUST WHEN YOU NEED POWER TO MERGE, THE POWER DIPS INSTEAD WHICH IS POTENTIALLY LIKELY TO END IN BEING REAR-ENDED. VEHICLE WAS TAKEN TO THE CHEVY DEALERSHIP WHERE IT WAS PURCHASED. THEY KEPT IT FOUR DAYS AND STATED THEY COULD FIND NOTHING WRONG BECAUSE THEY FOUND NO CODES. THEY STATE IT MIGHT BE DUE TO "TURBO LAG" WHICH IS NORMAL. IT IS NOT NORMAL AS I HAVE OWNED THE CAR ALMOST 4 YEARS BEFORE THIS BEGAN HAPPENING.

Mileage: 11,000

Jul 28, 2018 Crash

CAR WAS STOLEN LEFT FRONT END WAS DAMAGE. PAID 2500 FOR REPAIR. PICK UP CAR 07/27/2018. THE WAS IN THE SHOP 03/2018. THEY THE CAR BACK TO ME NO AIR BAGS. NO FRONT FOR COVER ON THE STERRING WHEEL. THEY WANT TO PAY ANOTHER 279.00 FOR AIR BAGS. NOW THEIR A SOUND COMING FROM UNDER THE CAR. I JUST DON'T HAVE EXTRA MONEY INSURANCE DID PAY OFF BECAUSE I WAS NOT DRIVING THE CAR. THE CAR DO DRIVE THE SAME IT KEEP CUTTING OFF. THE SPEED IS 20 TO 40 IT WONTT GO ANY HIGHER AND THE ENGINE IS NOT SHUTTING OFF. THE IS TRYING TO ZOOM FAST ON ITS ON. IAM REALLY SCARE.

Mileage: 63,000

Jul 17, 2018

WHILE TRYING TO MERGE INTO TRAFFIC MY VEHICLE ENGINE SPEEDS UP TO 7000 RPM BUT THE CAR ONLY GETS UP TO ABOUT 28 MPH. I HAVE ALMOST BEEN REAR ENDED BECAUSE OF THIS. ALSO I TRIED TO PASS OTHER CARS AT FIRST THE CAR SEEMED AS IT HAD THE POWER TO PASS BUT AS I GOT AT THE SIDE OF THE CAR I WAS PASSING WITH PEDAL ON FLOOR THE TRANSMISSION SEEMED TO LOSE POWER AND DOG DOWN. ALMOST CAUSING ME A HEAD ON COLLISION . ON THE HIGHWAY MY CAR DOESN'T SEEM TO HAVE THE POWER TO PASS CARS UNLESS GOING DOWN HILL. THE CARS ENGINE SPEEDS UP BUT THE TRANSMISSION DO NOT SPEED UP SO IT JUST BURNS MORE GAS. THAT I CAN NOT AFFORD ON DISABILITY.ON JUNE 8 2018 I TOOK THE CAR BACK TO WEIMER CHEVROLET IN MOOREFIELD, WV, THEY TOLD ME EVERYTHING WAS FINE GAVE ME A COPY OF THE VEHICLE INSPECTION THEY DONE. OTHER CRUZE OWNERS SAID THEY HAVE THE SAME PROBLEM I TOLD THEM TO CALL GM THEMSELVES TO LET THEM KNOW OF THIS PROBLEM. I SPOKE TO A MIGUEL AT GM AT CUSTOMER SERVICE, HE TOLD ME THAT A MANAGER WOULD BE IN TOUCH WITH ME .ON JUNE 26 2018, A GM MANAGER CALLED MY CELL PHONE AND ASKED FOR MY ADDRESS , AND A BRIEF EXPLANATION OF THE CARS ISSUES E-MAIL ADDRESS AND THE DEALER INFO. I THEN ON JUNE 28 I GOT A EMAIL FROM A COURTNEY AT GM STATING THAT THEY HAVE BEEN UNABLE TO CONTACT ME. EVEN THOUGH THEY HAVE MY HOME / CELL NUMBERS. AND THAT IF THIS MATTER IS RESOLVED DO NOTHING BUT IF NOT TO CALL THEM, I TRIED TO AND GOT NO ANSWER SO ALSO SENT A REPLY TO THEIR E-MAIL, STATING THAT THIS MATTER HAS NOT BEEN RESOLVED AND HOW DANGEROUS THESE CARS ARE. ONCE AGAIN NO RESPONSE FROM GM AS OF JULY 17. I FEEL AS THOUGH GM DOES NOT CARE ABOUT MY FAMILIES OR MY SAFETY IN THIS MATTER WITH THEIR LACK OF RESPONSE . I 'M NOT SURE HOW MANY OTHERS HAVE REPORTED TO GM WITH THEIR ISSUES BUT I KNOW MINE IS FALLING THROUGH THE CRACKS. SO IF YOU CAN PLEASE HELP WITH THIS ISSUE I WOULD GREATLY APPRECIATE IT.

Mileage: 47,000

May 15, 2018

AFTER THE VEHICLE STARTED WITH CLUTCH FULLY DEPRESSED, I PUT THE CAR INTO 1ST GEAR IT LUNGED FORWARD ABOUT AN INCH AND NOW IT WILL NOT ENGAGE IN ANY GEAR. CAR ONLY HAS 53,000 MILES ON IT. I CAN LET THE CLUTCH OUT COMPLETELY WHILE IN GEAR AND LET OFF THE BREAK AND THERE SEEMS TO BE ALMOST A GRINDING WHILE DEPRESSING THE CLUTCH, THEN I HAVE THE CLUTCH FULLY LET OUT AND THE CAR GOES NOWHERE.

Mileage: 53,000

Feb 27, 2018

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED DECELERATION WHILE DRIVING APPROXIMATELY 65 MPH. THE CONTACT DROVE TO A SAFE LOCATION AND THE VEHICLE WOULD NOT RESPOND EVEN WHEN SHIFTED TO A DIFFERENT GEAR. LANDERS CHEVROLET OF NORMAN (1221 ED NOBLE PKWY, NORMAN, OK) WAS CONTACTED AND DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

Mileage: 54,000

Jan 23, 2018

ENGINE OIL COOLER FAILURE. HOUSING IS LEAKING ON OUTSIDE OF THE ENGINE BLOCK THAT PART IS BOLTED TO. NOT SURE WHEN LEAK STARTED AND IF THE VEHICLE WAS MOVING OR STATIONARY. THIS PART WAS COVERED ON 2011 AND 2012 MODEL BUT WRITTEN OUT OF WARRANTY FOR 2013 AND LATER MODELS. DEALERSHIP KEEP INVENTORY ON THIS PART DUE TO FREQUENT REPLACEMENT NEEDS. CHEVROLET KNEW THE PART HAS PROBLEMS INSTEAD OF REPAIRING THE ISSUE WITH THE PART THEY HAVE REMOVED IT FROM POWERTRAIN WARRANTY EVEN THOUGH IT IS PART OF THE POWERTRAIN. THIS REPAIR COST OVER ONE THOUSAND DOLLARS ON VEHICLES THAT ARE STILL UNDER POWERTRAIN WARRANTY. THE WATER PUMP HAS SPECIAL COVERAGE ADJUSTMENT ( HTTPS://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM507379/SB-10057265-3557.PDF). I BELIEVE THE ISSUE WITH THE OIL COOLER IS VERY SIMILAR TO THE WATER PUMP ISSUE. GOING THROUGH CHEVROLET CRUZE TALK FORUM AND READING ISSUE AFTER ISSUE ONLINE FURTHER SHOWS MINE IS NOT AN ISOLATED INCIDENT.

Mileage: 62,000

Jan 13, 2018

THE TURBO/ SUPER CHARGER UNDERBOOST HAS MALFUNCTIONED AND IS CAUSING A SIGNIFICANT REPAIR COST.

Mileage: 80,000

Dec 28, 2017

I HAVE HAVE TO HAVE A PCV VALUE COVER/INTAKE MANIFOLD REPLACED IN MY CAR 3 TIMES. MY CAR IS COVERED UNDER WARRANTY BUT THAT WARRANTY WILL EXPIRE. I WILL HAVE TO HAVE IS REPLACED AGAIN AT SOME AND IT SEEMS THAT NO ONE IS ASKING WHY THIS PART HAS TO BE REPLACED SO FREQUENTLY IN A CAR THAT IS LESS THAN 5 YEAR OLD. THERE IS A CODE THAT APPEARS BUT IT IS MONTHS AFTER THE CAR STARTS TO SURGE WHEN YOU TURN IT ON AND FEEL LIKE IT IS GOING TO CUT OUT WHEN IDLING. I LIVE IN THE CITY AND CANNOT HESITATE TO DRIVE WHEN THE LIGHT TURNS AS IT MAY CAUSE AN ACCIDENT.

Aug 1, 2017

"TAKARA RECALL" MY 14 CHEVY CRUZE TURBO WHEN OUT, THERE IS A RECALL ON SOME OF THE 14 CHEVY CRUZE BUT THE CUT OFF DATE WAS IN MARCH AND MY CAR WAS MANUFACTURED IN JUNE. CAR HAS TOTALED LOSS OF POWER AND STARTING TO SMELL OIL BURNING

Mileage: 83,000

Jul 22, 2017

WHILE DRIVING TRYING TO ACCELERATE CARS HESITATES THAN DRIVES NORMALLY DEALER CLAIMS CAR IS FINE WAS CHECK BY THEIR MECHANIC BEFORE BEING SOLD. WHEN DRIVING ON FREEWAY TO CHANGE LANES CAR HESITATES WHEN TRYING TO ACCELERATE. FEELS LIKE POWER IS DELAYED.

Mileage: 49,925

Jun 23, 2017

NO CRANK OR START 13 BODY CONTROL MODULE CODES,CONTROL MODULE BAD OR WIRING SHORT.

Mileage: 51,000

May 30, 2017

TRANSMISSION FAILED (3RD GEAR NOT WORKING) ON APRIL 7,2017. CAR HAD 70,384 MILES AT TIME OF FAILURE. CAR HAS A TRANSFERABLE 5YR/100,000 POWERTRAIN WARRANTY. BECAUSE THE INITIAL FAILURE WAS DIAGNOSED BY MY LOCAL LICENSED REPAIR FACILITY, GM WILL NOT HONOR POWERTRAIN WARRANTY UNTIL IT WAS VERIFIED BY A AUTHORIZED CHEVROLET DEALERSHIP. THAT VERIFICATION WAS PERFORMED TODAY, MAY 30, 2017... VEHICLE CURRENTLY HAS 74,000+/- MILES. WHEN I SPOKE BY PHONE WITH GM CUSTOMER SERVICE ON APRIL 24,2017, GM ASSIGNED A CHASE FILE AND SAID THAT UPON VERIFICATION OF THE FAILURE BY AN AUTHORIZED CHEVROLET DEALER, THEY (GM) WOULD WORK WITH ME TO DETERMINE A LEVEL OF MONETARY PARTICIPATION FOR THE REPAIR. I CALLED GM TODAY, UPON WORD FROM THE CHEVY DEALER THAT THEY DID INDEED VERIFY THE FAILURE OF THE TRANSMISSIONS 3RD GEAR. NOW, GM INFORMS ME THAT THEY WILL NOT HONOR THE WARRANTY AND ALL COSTS MUST BE COVERED BY THE VEHICLE OWNER. THIS IS NOT RIGHT. I AM ATTACHING A FILE OF THE RECEIPT FROM THE INITIAL EVALUATION PERFORMED AT MY LOCAL REPAIR SHOP.

Mileage: 70,384

Feb 12, 2017

ON 7/28/16 THIS MANUAL TRANSMISSION CAR WOULD NOT GO INTO REVERSE. A LOCAL CHEVY DEALERSHIP REPLACED THE SHIFT CABLE TO SOLVE THE PROBLEM. ON 9/28/16, THE CAR AGAIN WOULD NOT GO INTO REVERSE. THE SHIFT CABLE WAS REPLACED AGAIN. A FEW DAYS LATER, NO REVERSE. WHEN CHECKED OUT AGAIN, REVERSE WORKED! NOW THIS PAST WEEK, IT WOULDN'T SHIFT INTO 3RD, 4TH, OR 5TH GEARS WHILE DRIVING. WHILE IN 3RD, 4TH OR 5TH GEAR, THE TACH RPM WAS JUMPING ALL OVER THE DIAL.THE CAR COULD ONLY BE DRIVEN IN 2ND GEAR DOING 15MPH ON A 50MPH ROAD. IT SUBSEQUENTLY STALLED OUT. A DAY LATER IT DID NOT SHIFT INTO ANY GEAR.CAR BACK AT DEALERSHIP. PHONE CALL REFERENCE # 1068173.

Mileage: 43,000

Nov 30, 2016

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE THE VEHICLE WAS BEING PARKED, IT BEGAN TO DRIFT IN THE OPPOSITE DIRECTION INDEPENDENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Oct 23, 2016

THE CAR TURNS OFF WHILE I AM DRIVING, NO MATTER WHERE I HAVE HAD IT TURN OFF ON THE EXPRESSWAY AND STREET WHILE IN DRIVE AND AT TIMES IT THE RPM IDLES WHILE IM AT THE STOP LIKE AND PARKED. I HAVE CONTACTED CHEVY BUT THEY DIDN'T WANT TO HONOR THE POWERTRAIN WARRANTY AND I WAS NOT TO TOLD NOT TO COME BACK TO RON CRAFT CHEVY. SO I TOOK IT TO MILLER AUTO BODY AND REPAIR, HERE IN HOUSTON, THEY RECOMMEND THAT I REPLACE THE ENGINE COVER I DID OUT OF MY OWN POCKET EVEN THOUGH ITS WAS SUPPOSED TO BE HONORED AT THE CHEVY DEALERSHIP UNDER POWERTRAIN. I STILL CONTINUE TO DRIVE THE CAR BUT IT STILL LOSSES POWER AND TURNS OFF WHILE IM DRIVING. LAST NIGHT THE BATTERY DIED, I REPLACED IT WITH A NEW TODAY BUT THE CAR STILL SHUTS DOWN AND STOPS WHILE I'M DRIVING. I DON'T KNOW WHAT TO DO AND WHY THIS IS HAPPENING AND WHY CHEVY ISN'T HONORING THE POWERTRAIN WARRANTY ON THE FAULTY ENGINE COMPONENTS, THE STABILITY TRACK STAYS AND THE CHECK ENGINE LIGHTS STAYS ON AND A TRACTION LIGHTS STAYS ON. I HAVE DONE REGULAR MAINTENANCE ON THIS CAR EVERY SINCE I BOUGHT IT, EVERY MAINTENANCE INSPECTIONS WERE ALL DONE BY CHEVY, I JUST DON'T UNDER STAND WHY THEY PLAY DUMB WHEN HONORING MY POWERTRAIN WARRANTY. *TR

Mileage: 74,233

Oct 20, 2016

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE ACCELERATING FROM A STOP, THE VEHICLE SURGED FORWARD INADVERTENTLY AT DIFFERENT TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,386. UPDATED 01/11/2017*CT CONSUMER STATED IT HAPPENED AGAIN AFTER BEING CHECKED BY DEALER (DAY AFTER WAS CHECKED). UPDATED 6/25/18*JB

Mileage: 12,386

Aug 22, 2016

THE VEHICLE'S DEF SENSOR WENT BAD, RESULTING IN THE VEHICLE ENTERING "LIMP MODE" AFTER 100 MILES. AS THIS VEHICLE IS DIESEL, IT IS USED TO COMMUTE LONG DISTANCES (100 MILES EACH WAY.) THIS CAUSED THE VEHICLE TO NOT BE CAPABLE OF DRIVING A SAFE SPEED ON THE HIGHWAY. THIS VEHICLE IS LESS THAN 2 YEARS OLD, NO SENSORS SHOULD BE GOING BAD AFTER TWO YEARS. THE "FIX" PROVIDED BY THE MANUFACTURER IS TO REPLACE THE WHOLE DEF TANK WITH A NEW UPDATED TANK (INCLUDING SENSOR) AND AN ACCOMPANYING MODULE. AS I DRIVE RELATIVELY LONG DISTANCES, MY WARRANTY IS UP, RESULTING IN THIS "FIX" TO COME OUT OF MY POCKET. AFTER REVIEWING MANY ONLINE FORUMS, IT APPEARS THAT THIS IS A COMMON ISSUE.

Mileage: 83,000

Aug 21, 2016

TRANSMISSION DOWNSHIFTING HARSHLY FROM 4-3 THEN 3-2. THROWS YOU FORWARD AND I FEEL LIKE I HAVE WHIPLASH FROM IT. TOOK IT TO CHEVY DEALER TWICE AND THEY SAID ITS FINE. IT IS NOT FINE.

Mileage: 58,000

Aug 5, 2016

MY CAR LOSES ACCELERATION WHEN DRIVING. IT ALMOST STOPS IN THE MIDDLE OF THE STREET. I AM TRYING TO GO BUT WHEN I PUT MY FOOT ON THE GAS IT DOESN'T GO. I HEAR SOMETHING UNDERNEATH WHEN I TRY TO PUT MY PUT ON THE GAS.

Mileage: 38,000

Jun 1, 2016

ON APRIL 21 2015, RIGHT REAR BRAKE WAS SQUEALING TOOK TO DEALERSHIP AND THEY CLEANED AND ADJUSTED REAR BRAKES. CAR HAD 21804 MILES AT THE TIME. ON MAY 10, 2016 TOOK CAR BACK TO THE DEALERSHIP HAD 559990 MILES THE CAR STARTED TO OVER HEAT. THE WATER PUMP WAS LEAKING AND THEY REPLACED THE PUMP. BACK TO THE DEALERSHIP ON MAY 31, 2016 57300 MILES CHECK ENGINE LIGHT WAS ON AND CAR HAD A MISS. IT HAD A LEADING VALVE COVER AND INTAKE MANIFOLD.

Apr 19, 2016

2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO FRONT AXLE RIGHT HALF SHAFT FRACTURE RECALL REPLACEMENT PARTS ISSUE. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE IN MAY 2014. HOWEVER, THE AXLE WASN'T REPLACED UNTIL AUGUST 2014. THE CONSUMER STATED THE DEALER SHOULDN'T HAVE ALLOWED HER TO CONTINUE TO DRIVE THE VEHICLE. ON OCTOBER 16, 2014 ANOTHER DEALER FOUND THE RIGHT FRONT AXLE OUTER CV BOO LEAKING, THROWING GREASE ON THE RIGHT FRONT BRAKE. CAUSING THE BRAKE TO BECOME CONTAMINATED AND DIFFICULT TO GRAB. THE RIGHT FRONT AXLE SHAFT ASSEMBLY AND FRONT BRAKE PADS WERE REPLACED. *JB

Mar 7, 2016

LETTER FROM CONGRESSWOMAN COMSTOCK ON BEHALF OF CONSTITUENT RE CHEVY CRUZ ENGINEERING FAILURE OF THE CONSTRUCTION OF THE VEHICLE. *SMD THE CONSUMER STATED SHE WAS NOT AWARE OF RECALLS 14V092000 AND 14V151000; POWER TRAIN THAT WERE ISSUED ON MARCH 31, 2014 AND NO ONE AT THE DEALER BROUGHT IT TO HER ATTENTION. SHE PURCHASED THE VEHICLE ON JULY 3, 2014. ON DECEMBER 26, 2015, SHE EXPERIENCED COMPLETE ENGINE FAILURE. THE DEALER REPLACED THE ENGINE. HOWEVER, ON FEBRUARY 1, 2016, THE VEHICLE LOST ALL POWER WHILE DRIVING ON THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER. *JB

Mar 6, 2016

I CURRENTLY OWN A 2014 CHEVROLET CRUZE LS THAT I HAVE OWNED FOR A YEAR WITH 59,000 MILES. IN THIS VEHICLE I HAVE BEEN EXPERIENCING POWER LOSS WHILE ACCELERATING ON INTERSTATE, TRANSMISSION DISENGAGES AND REENGAGES AND JERKS VERY HARD WHILE TRYING TO ACCELERATE. IT WILL NOT ACCELERATE MORE THAN 45 MPH ON INTERSTATE. IT WILL THEN OPERATE NORMALLY AFTER ABOUT 5-10 MILES AFTER TRANSMISSION DISENGAGES AND REENGAGES. ALSO HAS NO POWER OR ACCELERATION WHILE A/C IS ON.

Mileage: 6,500

Jan 13, 2016

I BOUGHT A 2014 CHEVY CRUZE LAST YEAR. 2 DAYS AGO THE 'SERVICE STABILITRAK' LIGHT CAME ON AND THE CAR STARTED HESITATING AND JERKING. WE TOOK IT IN THE NEXT DAY FOR SERVICE AND THEY TOLD US THAT THERE MAY BE A RECALL PENDING, BUT BECAUSE THE LIGHT HAD GONE BACK OFF THEY WOULDN'T DO ANYTHING ABOUT IT. I AM AFRAID OF THIS HAPPENING AGAIN WHILE IN TRAFFIC, AND IM NOT SURE WHAT TO DO NEXT. THEY NEED TO DO A RECALL ASAP ON THIS SYSTEM BEFORE SOMEONE IS INJURED. WE FEEL VERY UNSAFE WITH THIS ISSUE POSSIBLY HAPPENING AGAIN, BUT THE DEALER WILL NOT DO ANYTHING UNLESS IT DOES HAPPEN AGAIN.

Mileage: 25,000

Dec 7, 2015

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO INCREASE IN SPEED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

Mileage: 13,000

Oct 19, 2015

2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFT PROBLEMS. *SMD THE CONSUMER STATED IT TOOK A WHILE, BEFORE THE GEARS SHIFTED PROPERLY. ALSO, AT TIMES, THERE WAS A SMELL OF GAS AND COOLANT. THE BATTERY CABLES WERE CORRODED. *JB

Jul 13, 2015

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO SWITCH INTO THE PARK POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,800. MA 09/25 UPDATED 03/08/16. *JB

Mileage: 11,800

Jun 18, 2015

LOOSES POWER WHEN SITTING AT LIGHT, DOESN'T QUITE SHUT OFF, CONSTANT BELT SQUEALING, ENGINE LIGHT COMING ON, TAKEN BACK TO DEALERSHIP ON 3/21/15 BECAUSE THE ENGINE LIGHT CAME BACK ON, BELT STILL SQUEALING, ENGINE STILL HESITATING AND LOSING POWER. DEALERSHIP REPLACED KNOCK SENSOR AND DRIVE BELT TENSIONER. TAKEN BACK ON APRIL 3, SQUEALING STILL, MAKING A LOUD SOUND WHEN YOU TURN THE CAR OFF, STILL HAVING HESITATION PROBLEMS. DEALERSHIP REPLACED WATER PUMP AND HARMONIC BALANCER. TAKEN BACK AGAIN, STILL HESITATING, DYING DOWN IN POWER STILL, MAKING SOUND WHEN YOU SHUT THE ENGINE OFF STILL. TAKEN BACK AGAIN, REPLACED SEAL IN ENGINE THAT WAS BEING SUCKED INTO INTAKE. STILL HAVING PROBLEMS WITH HESITATION, POWER DYING DOWN AND NO PICK UP OR ACCELERATION.

Mileage: 14,905

Jun 3, 2015

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY ACCELERATED UP TO APPROXIMATELY 90 MPH. THE CONTACT MANAGED TO SHIFT TO NEUTRAL AND COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Mileage: 9,000

Mar 23, 2015

CLASSIC CHEVROLET IN GRANBURY TX SOLD ME A 2014 CHEVY CRUZ THAT HAD A BROKEN AXLE AND WAS A OUTSTANDING RECALL. I TRIED TO RETURN CAR FOR THIS REASON BUT THEY WOULD NOT TAKE IT. THE CAR THEN SAT AT THE DEALERSHIP FOR APPROXIMATELY 2 MONTHS WAITING FOR PARTS AND I ONCE AGAIN TRIED TO TURN CAR IN. *TR

Dec 14, 2014

CAN'T REMOVE KEY WHEN CAR IS IN PARK. TWO DIFFERENT TIMES NOW. ALSO CAR WITH 900 MILES ON IT FAILED TO START AND KEY WAS STUCK THIS TIME ALSO. TOW TRUCK DRIVER CALLED, HE ALSO COULD NOT REMOVE KEY. CHECKED CAR FOR ANYTHING LEFT ON, FOUND NOTHING. JUMPED CAR, IT STARTED, HE MOVED THE SHIFTER LEVER ROUGHLY SEVERAL TIMES, KEY CAME OUT. TOLD US NOT TO TURN CAR OFF AND TAKE IT TO DEALERSHIP. DRIVER THOUGHT BATTERY WAS BAD ALSO. TOOK CAR IN. THEY KEPT CAR THREE DAYS. WERE TOLD TWICE BY SERVICE MAN BATTERY HAD A BAD CELL. WHEN CALLED TO PICK UP CAR, SERVICE TOLD US WE MUST HAVE LEFT SOMETHING ON. THAT NOTHING WAS WRONG. AND WE MUST NOT HAVE SHIFTER IN PARK. LEFT DEALERSHIP, NO BATTERY REPLACED, NO REAL ANSWER TO WHY KEY DIDN'T COME OUT. DID NOT EVEN PUT CAR ON A CHARGER TO GET BATTERY BACK TO 100%. *TR

Mileage: 1,000

Sep 4, 2014

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V151000 (POWER TRAIN). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER COULD NOT REPAIR THE VEHICLE FOR THREE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

Aug 18, 2014

I FOUND A WHITE METALLIC GUNK ON DRIVEWAY. I WENT TO INVESTIGATE FOR LEAKAGE, AFTER DEALER HAD ONE WEEK AHEAD APPOINTMENT AVAILABLE. I FOUND RUST ON THE WELDS OF THE MUFFLER, RUST ON THE HANGER RODS FOR THE MUFFLER, RUST ON NUTS AND BOLTS THROUGHOUT THE UNDER CARRIAGE, RUST ON METAL PARTS OF THE DRIVE SHAFT, RUST ON THE BACK TIRE TRIMS, RUST ON THE ENGINE BLOCK, RUST ON THE SUSPENSION, RUST ON THE SHOCKS, AND THE LIST GOES ON, ON THE MANY MORE PARTS OF THE UNDER CARRIAGE. NOT JUST RUST BUT CORROSIVE RUSTING, THAT JUST DIDN'T START OVER THE LAST THREE WEEKS. DEALER HAD TO FAIL TO PUT CAR UP ON RACK UPON RECEIVING FROM CHEVROLET, AND FAILED BEFORE HANDING IT. THIS TYPE OF RUSTING HAPPENS ONLY AFTER MAYBE THREE YEARS OR MORE AT LEAST ACCORDING TO PEOPLE I'VE SHOWN THE PHOTOS TO, WHO KNOW CARS. DEALERSHIP HAS A GM EXPERT COMING IN TO EXPECT THE CAR. FEEL VERY UNSAFE DRIVING THIS CAR. *TR

Mileage: 300

Aug 11, 2014

AFTER PURCHASING THE 2014 CRUZE ON JULY 29, 2014, I DROVE IT TO MY RESIDENCE WHICH WAS FOR 6 MILES AND PARKED IN MY DRIVEWAY. I PLACED THE SHIFT LEVEL IN THE PARK POSITION AND SET THE EMERGENCY BRAKE. MY GRAND DAUGHTER, AGE 16, ASKED IF SHE COULD TEST DRIVE THE CAR. AFTER ENTERING THE VEHICLE, SHE RELEASED THE EMERGENCY BRAKE AND ATTEMPTED TO START IT. THE CAR WOULD NOT START AND UNKNOWN TO HER WHILE ATTEMPTING TO START, THE VEHICLE SLOWLY WENT BACKWARDS INTO THE STREET. THE SHIFT LEVER IN THE VEHICLE WAS STUCK IN PARK AND WOULD NOT MOVE AND IT WOULD NOT START. I CALLED ON STAR AND ASKED THEM TO RUN A TEST ON THE CAR TO SEE WHAT WAS WRONG WITH IT. THE LADY CAME BACK WITH NO KNOWN PROBLEMS FROM THEIR TEST. I ASKED AND SHE CALLED A TOW TRUCK TO RETURN THE VEHICLE TO THE DEALER. THE CRUZE WAS REPAIRED THE NEXT DAY. THE PROBLEM WAS IDENTIFIED WITH A DEFECTIVE SHIFT CABLE. THE CASING AROUND THE SHIFT CABLE AT THE TRANSMISSION CRACKED CAUSING CABLE NOT TO RELEASE LEAVING TRANSMISSION IN FREE MODE. I WAS UPSET AND ANGRY WITH THE DEALERSHIP AND GM BECAUSE THE VEHICLE BROKE DOWN IN THE FIRST 6 MILES. I THEN CHECKED FOR RECALLS ON THE VEHICLE AND FOUND GM RECALL NUMBER 14048 AND NHTSA RECALL 14V092, WHICH IDENTIFIED MY DEFECT EXACTLY, BUT DID NOT INCLUDE MY VIN IN THE RECALL ORDER. I CALLED GM AND EXPRESSED MY CONCERNS THEY ASSIGNED A CASE NUMBER AND A VERY NICE LADY CALLED AND ASKED WHAT WOULD MAKE ME HAPPY. MY MAIN CONCERN WAS THE SAFETY OF MY FAMILY AND OTHER PEOPLE WHO HAVE BOUGHT THE CRUZE WITH A DEFECTIVE SHIFT LEVER CABLE. ONCE A PART IS IDENTIFIED AS DEFECTIVE IT SHOULD NO LONGER BE USED AND IT SHOULD BE REPLACED ON ALL MANUFACTURED VEHICLES. I WAS OFFERED A REPLACEMENT VEHICLE BY THE DEALERSHIP AND GM BUT I DECLINED THE OFFER. *TR

Mileage: 22

Jul 30, 2014

I HEARD THAT THERE IS ANOTHER RECALL ON MY VEHICLE TRANSMISSION CABLE CAN DISCONNECT FROM THE SHIFT LEVER AND THE VEHICLE CAN ROLL AWAY. MY CAR PULLS EVERY TIME I SLOW DOWN OR START TO PUT SPEED ON CAR THAT'S WHERE IS STARTS PULLING AND WON'T GO. THE OTHER RECALL IS THE ENGINE BLOCK HEATER POWER CORD INSULATION. I HAVE HAD TWO RECALLS DONE ON THIS CAR ALREADY VERY DISAPPOINTED. DON'T KNOW IF MY CAR HAS RECALLS ON THE FIRST TWO RECALLS I HAVE MENTIONED. I THOUGHT CARS WERE NOT TO BE SOLD TO CUSTOMERS IF CAR HAD RECALLS. I GET NERVOUS AND FEEL VERY UNSAFE IN THIS CAR!! I HAVE NOT GOTTEN RECALLS LETTERS YET! PLEASE LET ME KNOW IF THESE RECALLS AFFECTS MY CAR. *TR

Mileage: 300

Jul 29, 2014

SAFETY ISSUE, SO SCARY I AM AFRAID OF DRIVING IT NOW: THE GAS PEDAL HAS A DELAY IN IT AND SCARED ME TO DEATH SEVERAL TIMES, TRYING TO COME OUT OF A STOP LIGHT ON A BUSY INTERSECTION AS THE CAR HAD A 2-3 SECOND DELAY IN RESPONDING TO THE GAS PEDAL, AND THEN WHOOSHED OUT ON TOP OF INCOMING TRAFFIC!!! ON THE HIGHWAY IT HAPPENED SEVERAL TIMES THAT CHANGING LANES BECOMES AN ISSUE AS THIS DELAY IN RESPONDING AND SUDDEN ACCELERATION ALMOST GOT ME INTO AN ACCIDENT LAST WEEK. I HAVE BOUGHT ALL THE WARRANTIES, EXTENDED WARRANTIES, AND TAKEN EXCELLENT CARE OF THE CAR. I HAVE HAD IT ONLY SINCE DECEMBER 10, 2013. WHEN I LEASED IT, I WAS TOLD IT HAD CRUISE CONTROL. IT HADN'T SO THEY HAD TO INSTALL IT FOR FREE. THE CAR DOES NOT COME WITH CRUISE CONTROL ?????!!!! WHEN I TOOK IT TO THE DEALERSHIP FOR MAINTENANCE AND REVIEW OF THE ISSUE, THE MECHANIC FOUND THE SAME BEHAVIOR AND DEEMED IT AS "NORMAL" [???!!!] I TRACED MY TOYOTA COROLLA 2010, AND IT HAD CRUISE CONTROL! I SPOKE WITH THE DEALERSHIP AND THEY TRIED TO SELL ME ANOTHER CAR FOR MORE MONEY DOWN AND HIGHER MONTHLY PAYMENTS, WHEN I REFUSED AND THREATENED WITH WRITING TO GM AND THE ATTORNEY GENERAL, THEY SAID THEY WOULD DO ANYTHING IN THEIR HANDS AND SPEAK WITH THE REGIONAL REP FROM GM. I AM WAITING FOR THEIR RESPONSE. SINCERELY, NOW THAT I KNOW THIS, I WANT MY MONEY BACK THEN I STARTED INVESTIGATING AND FOUND A LOT OF COMPLAINTS OF THE SAME NATURE. THE CRUZES SHOULD BE ALL RECALLED AND MONEYS REFUNDED. I AM AFRAID OF DRIVING THAT CAR AND I WANT A REFUND. I WOULD RATHER LEASE FROM ANOTHER COMPANY. IF I ONLY KNEW THE TOTAL LACK OF RESPECT FOR HUMAN LIFE THAT THE GM EXECUTIVES HAD I WOULD HAVE NEVER LEASED A CHEVY. I DID NOT KNOW UNTIL A WEEK AGO THAT GM WAS RECALLING THOUSANDS OR POORLY MADE CARS! *JS

Mileage: 130

Jul 17, 2014

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED INTERMITTENTLY WHEN SHIFTING GEARS. THE CONTACT ALSO MENTIONED THAT WHEN DRIVING AT HIGH SPEEDS, THERE WOULD BE A REDUCTION IN ENGINE POWER AND THE VEHICLE VIOLENTLY JERKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 411 AND THE CURRENT MILEAGE WAS 2,300. UPDATED 09/11/14*LJ THE CONSUMER STATED THE BRAKES WOULD GRAB AND PULL TO THE RIGHT OR LEFT. UPDATED 1/13/2015 *JS

Mileage: 411

Jul 3, 2014

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:14V372000 (AIR BAGS) AND 14V151000 (POWER TRAIN), AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 20, 2014

THIS VEHICLE IS SUBJECT TO A RECALL. IN MARCH I FILED A CLAIM WITH GM CUSTOMER CARE, IN EARLY APRIL THE VEHICLE WAS EXAMINED BY THE DEALER AND IT WAS DETERMINED THAT THE VEHICLE DOES HAVE A DEFECTIVE FRONT AXLE. I WAS TOLD THE PARTS ARE ON ORDER BUT THE DEALERS HAVE NO IDEA WHEN THEY WILL RECEIVE THEM. ACCORDING TO MY DEALER, CHRISTENSEN CHEVY OF HIGHLAND INDIANA, THEY HAVE OVER 300 AXLES ON ORDER. TODAY I CHECKED WITH GM CUSTOMER CARE AND THEY STATED THE PARTS ARE BEING MANUFACTURED AND THEY HAVE NO DATE INFORMATION. IN THE MEANTIME, WE ARE DRIVING A VEHICLE WITH A DEFECTIVE FRONT AXLE WHICH COULD BREAK AT ANY TIME. I WAS TOLD IT IS NOT A PROBLEM SINCE THE CAR WILL SLOW TO A STOP. THIS WOULD BE VERY DANGEROUS SINCE I TRAVEL ON THE HIGHWAY REGULARLY. WHAT CAN BE DONE TO EXPEDITE REPAIR? *TR

Jun 13, 2014

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD KNOCKING NOISE EMITTED INSIDE OF THE VEHICLE. THE VEHICLE INDEPENDENTLY PULLED INTO THE RIGHT DIRECTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN INSPECTED THE VEHICLE AND INFORMED THAT THE FAILURE WAS RELATED TO A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V452000 (POWER TRAIN). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

May 30, 2014

MY CAR IS ON THE RECALL LIST FOR GM AND JEFF SCHMITT CHEVY IN FAIRBORN OHIO HAS REFUSED TO PROVIDE ME WITH A LONER BECAUSE GM WILL NOT PAY FOR THE LONER. THERE IS NOT ANY PARTS AVAILABLE TO FIX THE RECALL. I AM VERY UNHAPPY WITH GM AND JEFF SCHMITT CHEVY BEING SO WILLING TO PUT NOT ONLY MYSELF BUT MY FAMILY IN HARMS WAY BECAUSE THEY DO NOT WANT TO PAY FOR A LONER WHEN THEY ARE THE COMPANIES WHO SOLD ME MY CAR! *TR

May 29, 2014

AT THE END OF DECEMBER 2013 I PURCHASED A 2014 CHEVY CRUZE TURBO DIESEL. SHORTLY AFTER BUYING THIS VEHICLE I DISCOVERED THERE AS A PROBLEM WITH THE EXCESSIVE TORQUE AND THE BRAKING SYSTEM AND HAIR TRIGGER BRAKE RELEASE. WHEN RELEASING THE BRAKE THIS CAR WOULD LEAP FORWARD IN AN UNSAFE MANNER. THIS WOULD HAPPEN WHEN RELEASING THE BRAKE SLIGHTLY. RELEASING THE BRAKE A QUARTER OF AN INCH OR LESS WAS SUFFICIENT. I AM NOT TALKING ABOUT MY FOOT SLIPPING OFF THE BRAKE PEDAL. THE HIGH RPM'S AND TORQUE IS NOT A GOOD MATCH WITH THIS PARTICULAR AUTOMATIC TRANSMISSION. I AM SURE A STANDARD TRANSMISSION WOULD BE A BETTER MATCH. AFTER MY CAR JUMPED OUT INTO A MAJOR STREET AND ALMOST CAUSED AN ACCIDENT I TOOK MY VEHICLE TO MY LOCAL DEALERSHIP. THE DEALERSHIP EXAMINED MY CAR AND CAME UP WITH THE BELLOWING RESULTS: BRAKES FEEL NORMAL FOR VEHICLE. 4 WHEEL DISC AND HAS ELECTRIC VACUUM PUMP. NO REPAIRS REQUIRED AT THIS TIME. IDLE NORMAL FOR PRESENT TIME, ECM WILL RISE IDLE AT CERTAIN TIME LIKE COLD START COMPENSATE FOR BATTERY DRAW OF GLOW PLUGS?. BY THE WAY THE ABOVE INCIDENT OCCURRED WHEN THE CAR WAS NORMAL OPERATING TEMPERATURE. AS A RESULT I IMMEDIATELY TRADED THIS VEHICLE (1500 MILES WERE ON THE ODOMETER) FOR A DIFFERENT BRAND. IT WOULD BE NICE IF YOUR ENGINEERS COULD LOOK INTO THIS MATTER TO AVOID FUTURE INCIDENTS WITH OTHER CHEVY CRUZ OWNERS. I AM VERY CONCERNED OVER THE SAFETY OF THIS VEHICLE. THANKS *TR

Mileage: 1,500

May 29, 2014 Crash

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SWERVED TO THE LEFT INDEPENDENTLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

May 20, 2014

I BOUGHT MY CRUZE AT THE END OF FEB 2014, NEW. ON APRIL 11, 2014, I TOOK IT IN FOR A ROUTINE MAINTENANCE TASK. I WAS TOLD THAT THEY HAD TO CHECK FOR A DEFECTIVE RIGHT AXLE. I WAS TOLD IT WAS DEFECTIVE AND GIVEN A LOANER CAR. THEY STILL HAVE MY CAR AND CAN NOT TELL ME WHEN IT MIGHT BE FIXED BECAUSE THERE ARE NO PARTS AVAILABLE! SO, FOR ALL MOST 6 WEEKS, I AM NOW MAKING A CAR PAYMENT ON A CAR THAT I CAN NOT DRIVE! SO IS CHEVROLET STILL MAKING THE CRUZE AND IF SO WHY DON'T THEY HAVE AXLES TO REPLACE THE DEFECTIVE ONES!! I AM TIRED OF NOT GETTING AN ANSWER. I ALSO NEVER GOT A LETTER FROM CHEVROLET THAT I HAD A DEFECTIVE CAR! WHAT WOULD HAVE HAPPENED IF I HAD NEVER TAKEN IT IN FOR MAINTENANCE?! I THINK THE CAR SHOULD BE REPLACED! *TR

Mileage: 300

May 17, 2014

PURCHASED 2014 CHEVY CRUZE FROM MARK NEWCOMER AT GREY CHEVROLET ON 27 OCTOBER 2013. FOUND OUT IN NOVEMBER THERE WAS AN ACTIVE RECALL ON THE HALF SHAFT. (ERROR NUMBER ONE: IN ACCORDANCE WITH THE NHTSA THE CAR SHOULDN'T HAVE BEEN SOLD TO US). REPAIR WORK DONE IN NOVEMBER. IN MARCH A RECALL ON THE RECALL WAS ANNOUNCED. GREY DID NOT CALL US, WE CALLED THEM. CAR INSPECTED 9 APRIL 2014, WE WERE INFORMED WE WOULD IN FACT NEED THE HALF SHAFT REPLACED AGAIN. THEY SAID OUR CAR WAS COMPLETELY SAFE TO DRIVE AND NOTHING WOULD HAPPEN. (ERROR NUMBER TWO: PER NHTSA WE SHOULDN'T HAVE BEEN ALLOWED TO LEAVE THE LOT WITH THE CAR, WE SHOULD'VE BEEN GIVEN A RENTAL IMMEDIATELY). 5 MAY 2014, THE HALF SHAFT BROKE AS I WAS DRIVING OUR SON TO SCHOOL AND SENT US BACKWARDS DOWN A HILL. I FEAR FOR THE SAFETY OF OTHERS PURCHASING CARS FROM GREY, AS THEY DO NOT APPEAR TO ABIDE BY NHTSA GUIDELINES. THE CAR HAS SINCE BEEN REPAIRED, BY ANOTHER DEALERSHIP. MEANWHILE, I HAVE 3 VOICEMAILS AND AN EMAIL FROM VARIOUS GREY EMPLOYEES OPENLY SAYING THE CAR SHOULDN'T HAVE BEEN SOLD TO US AND WE SHOULDN'T HAVE BEEN ALLOWED TO LEAVE THE LOT AFTER THE 2ND INSPECTION, BUT BASICALLY "OH WELL." THIS CAVALIER ATTITUDE FRIGHTENS ME QUITE FRANKLY. ALSO, UPON LOOKING AT THE INITIAL WORK ORDER FOR THE HALF SHAFT REPAIR THAT WAS DONE IN NOVEMBER, IT APPEARS AS THOUGH THEY DATED IT FOR THE DATE OF PURCHASE, WHICH WOULD'VE BEEN IMPOSSIBLE BECAUSE IT WAS A SUNDAY AND THEY HAD NO SERVICE EMPLOYEES PRESENT. *JS

Mileage: 8,200

May 15, 2014

MY CAR (CHEVY CRUZE 2014 MODEL) WAS RECALLED 6 WEEKS AFTER I PURCHASED IT. IT HAS BEEN SITTING ON THE DEALERSHIP LOT WAITING ON A REPLACEMENT PART, WHICH IS NOT AVAILABLE NOW AND NO TIME-FRAME FOR A REPLACEMENT IS KNOWN BY GM OR THE DEALERSHIP. AND I AM WITHOUT MY VEHICLE FOR 3 WEEKS. AND I WANT MY VEHICLE REPAIRED, BUT NO PARTS ARE AVAILABLE TO DO THIS...I'M PAYING FOR A CAR I CANNOT DRIVE AND IF I DO IT IS UNSAFE DUE TO THE DEFECT. I AM VERY VERY ANGRY AT GM FOR NOT HAVING DEFECT-FREE PARTS OR KNOWING WHEN I WILL GET MY CAR BACK. *TR

Mileage: 4,500

Apr 16, 2014

I'VE HAD COUPLE INCIDENTS IN REVERSE WHERE CAR JUST STALLS LUCKILY I'VE ALWAYS BEEN ON A SIDE STREET BUT IM FEARFUL THAT THE TRANS WILL STALL IN A BUSY STREET SOON AND ILL BE HIT AS I LIVE OFF A BUSY STREET IN KOKOMO. I BOUGHT CAR NEW WITH 00 MILES ON IT. NOW THE PROBLEM PERSIST MORE AND MORE NOW. I'VE COME CLOSE TO BEING HIT TWICE NOW. IT STAYS GARAGE NOW DUE TO FEARS SO I WASTE MONEY MONTHLY.FOR A DEFECTIVE CAR... *TR

Mileage: 156

Apr 5, 2014

MY VEHICLE RECENTLY BECAME PART OF THE GM RECALL BELOW: VEHICLES AFFECTED: ABOUT 174,046 MODEL-YEAR 2013-2014 CHEVROLET CRUZE SEDANS EQUIPPED WITH A TURBO 1.4-LITER ENGINE AND MANUFACTURED BETWEEN NOV. 28, 2012, AND MARCH 7, 2014. THE PROBLEM: THE RIGHT FRONT HALF SHAFT MAY FRACTURE AND SEPARATE WHILE DRIVING, POTENTIALLY CAUSING THE VEHICLE TO LOSE POWER AND COAST TO A STOP. IF A VEHICLE WITH A FRACTURED HALF SHAFT IS PARKED WITHOUT THE PARKING BRAKE APPLIED, THE CAR COULD MOVE UNEXPECTEDLY. EITHER CONDITION INCREASES THE RISK OF A CRASH. EVER SINCE I BOUGHT IT I KEPT HEARING STRANGE NOISE UNDER MY CAR. NOT JUST THAT THE CAR ALSO HAD SOME OTHER ISSUES WITH THE ELECTRICAL, THE SCREEN KEPT GOING BLACK. I CALLED THE AGENCY AND THEY KEPT MY CAR FOR A WEEK. THEY KEPT SAYING THAT THEY HAD TROUBLE KNOWING WHAT EXACTLY WAS GOING ON WITH MY CAR. AT THE END THEY JUST SAY THAT IT WAS DUE TO AN UPDATE. BUT , UNTIL NOW I STILL HEAR THE NOISE AS IF SOMETHING ABOUT TO BRAKE. AFTER READING THE RECALL I AM CONCERN FOR MY SAFETY. PLEASE HELP. *TR

Mileage: 6,333