2015 CHEVROLET CRUZE Unknown Or Other Problems
45 complaints about Unknown Or Other
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Unknown Or Other Complaints (45)
Radiator leaks, car overheated. Looking online it is obvious that a lot of people have had this same issue, so why no recall. It's a peice of crap car, that is dangerous to drive.
I understand this vehicle is over 10 years old. I bought this vehicle pre-owned and have only had it for less than 6 months. This vehicle has 71,000 miles on it and isn't very good condition cosmetically besides the gloss paint. As a widow, I needed a dependable vehicle for work purposes. Since I've had this vehicle I've had to replace the thermostat, I've had continued overheating issues, issues with the catalytic converters, the hoses and connectors becoming brittle and needing replacement throughout the engine. Suddenly the traction control light came on the dash after they check engine light. With the code reader showed problems with the mass air flow and the mass air flow electric wiring. Suddenly after a oil change, the vehicle is running terribly and is undrivable. The ECM or computer that powers the entire vehicle has lost all power was no explanation. All the pieces and relays are in good working order. After research on this issue of the ECM I've learned that even replacement of the computer for this vehicle causes the vehicle not even to start. I contacted customer service for GM and Chevrolet and they referred me to you because it is over 10 years old. No one was able to help me. My roommate has the exact same vehicle besides I have a turbo and she does not same year, and she is also having the exact same problems including her ECM is not getting any power. I'm sure of that there's nothing anyone can do financially but Chevrolet and GM really dropped the ball on this vehicle as far as dependability and safety. I counted on this vehicle to be dependable and and live up to the standards of gmn Chevrolet and it has not. Besides this website I don't know who could called Chevrolet and GM accountable for this disaster of a car. I would appreciate any suggestions to try to get this vehicle safe and in working order if it is even possible. I appreciate your time and consideration and I am available if anyone needs to contact me with any questions thank you.
On [XXX], I purchased a used car from Marietta Auto Sales(2015 Chevy Cruze), through sales agent Alexis Wiley, I test drove the car and everything seemed fine, so I continued with the purchase, later that same day I had a diagnostic done on the car(AutoZone),the fix finder read Check Engine(pass),ABS(pass),Emissions ready(no),Service Interval(pass), I attempted to contact Agent Alexis Wiley immediately, to no avail as it was later in the day, the very next day after the purchase the check engine light came on, I was able to get in touch Agent Alexis Wiley that day and she assured me she would help me address the matter, she did not, there were a mixture phone calls and text between her and I, I made several calls and left several messages and was told someone would get back to me, they never did. On 11-23-2024 I drove to the establishment to show them the many diagnostic reports showing that the car they sold me was defective, additionally I performed an on the spot diagnostics with my (INNOVA SD35 scan tool), also in front of service manager (Paul),he would not reveal his sir name to me, I showed how the diagnostic revealed that for some reason the, Fuel System monitor, Oxygen sensor monitor, as well as the Oxygen Sensor Heater Monitors, have all been disabled, to know avail, the establishment continued defend the sell of this defective vehicle. I've spent thousands of dollars attempting to repair the vehicle to no avail. As I Traded my vehicle to this same establishment at the time of the sale, I am forced to commute in a vehicle that has cut off no less than three times while waiting at a red light, each time I put fuel in the vehicle it struggles to start back up. I've filed complaints against this establishment with the,(BBB),(Capitol One Auto Finance),all to no avail, and most recently with the (CFPB-),which is currently open. This establishment withheld things about this vehicle that should have been made known to me as a consumer. My safety is at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
Frequent thermostat/coolant system problems going on 4 times since I have had the car.
Leaking coolant underneath the vehicle
coolant leaking on drivers side of engine.
I was driving down the hill and my car came out of gear the road was slick so I couldn't hit my breaks I had to crash into the ditch to keep from going over the mountain. My airbags did not come out my car is not drivable.
Antifreeze leaking
Reduced engine power & service stabilitrek. Service Engine light came on, and I had reduced power on the highway in the fast/passing lane with people behind me, this issue caused my car to suddenly slow down about 30mph, causing cars behind me to slam on their brakes and cut in front of other cars to the slow lane to avoid rear ending me
On many occasions the car would be at a stop and start shaking violently, then it would stall out no matter where I was. The engine light came on so I went to see what it was, at first I thought it was the air filter, changed that, then it was the mass airflow sensor changed that then it started doing it again, then it was the O2 sensor and it worked for a day or 2. Now if the AC is on it shakes violently again and if I am at a stop it still will stall out.
Check engine light came on with radiator emblem showing with message Engine Hot AC Off. Towed to Orr Chevrolet, said it was water outlet bad. Paid $460.00 to repair. I think 2015 cruze should b covered under January 2015 Special Coverage, since water outlet falls under engine coolant leak pertaining to water pump Special Coverage.
THE CHECK STABILITRAK LIGHT AND ENGINE LIGHT COMES ON IT LOSES ENGINE POWER WONT GO OVER 3MPH . IT HAS HAPPENED WHILE DRIVING DOWN THE ROAD AT 55MPH ON A BUSY HWY. ALSO MY RADIO SCREEN THAT CONTROLS THE BACKUP CAMERA AND OTHER SETTINGS HAS WENT BLACK. I HAD A MECHANIC RUN DIAGNOSTICS ON IT AND 33 DIFFERENT CODES POPPED UP SO THEY TOLD ME MORE THAN LIKELY IT'S AN ECM ISSUE AND IT HAS TO BE REPAIRED AT THE DEALERSHIP
Mileage: 83,195
MY CAR HAS BEEN SHAKING, LOW IDLE, WHEN AT A STOP LIGHT I HAVE TO PUT IT IN NEUTRAL AND PUSH GAS PEDAL TO KEEP IT FROM STALING. WHEN LIGHT TURNS GREEN IT WON'T GO EVEN THOUGH I AM PUSHING THE GAS PEDAL. I'M TO SCARED TO DRIVE IT ANYMORE. I HAVE HAD TO GET IT FIXED TOO MANY TIMES TO COUNT.
Mileage: 70,000
HAD TO REPLACE THE CATALYTIC CONVERTER AND MY ENGINE LIGHT CAME BACK ON AND IT'S SHOWING THAT THAT IS STILL AN ISSUE. A MECHANIC TOLD ME THIS HAS BEEN A COMMON ISSUE WITH OTHER CHEVY CRUZE.
Mileage: 109,000
PURCHASED THIS VEHICLE IN 2017. SINCE THEN, I HAVE HAD NOTHING BUT PROBLEMS WITH IT. I HAVE NEEDED TO REPLACE THE RADIATOR, FAN, COOLANT SYSTEM, AND TURBO. NOW, THERE IS AN OIL LEAK IN THE ENGINE. THIS CAR IS TRULY A LEMON. I PURCHASED THE CHEVY CRUZE BASED ON ITS REPUTATION. I AM BEYOND DISAPPOINTED AND WILL NOT BE PURCHASING A CHEVY VEHICLE IN THE FUTURE.
TURBO CHARGER
THE CAR SHAKES AND TURNS OFF WHILE DRIVING THE TRANSMISSION STALLS WHEN YOU DRIVE THE POWER STEERING LOCKS AND WHEN YOU BRAKE THE CAR SHAKES LIKE CRAZY AND THE RPM IS DOWN TO 2-3 I WAS WITH MY NEW BORN BABY WHILE THE CAR SHUT OFF IN THE MIDDLE OF AN INTERSTATE AND WE ALMOST GOT HIT BY A SEMI AND THE DEALERSHIP REFUSED OUR BUISNESS
MY DRIVER'S SIDE WINDOW HAS BEEN SERVICED TWICE FOR BEING STUCK. EITHER IT WON'T ROLL BACK UP OR IT WON'T ROLL DOWN. I HAVE MY CAR SERVICED BY A CHEVY DEALER. THE WINDOW IS CURRENTLY STUCK ALL THE WAY DOWN. THIS WOULD BE THE THIRD TIME THAT THOS HAS OCCURED. IT IS ONLY AFFECTING MY DRIVER WINDOW. ALL OTHER WINDOWS OPEN AND CLOSE WITHOUT AND ISSUES.
Mileage: 54,116
THE CAR OVERHEATS WHENEVER THE AIR IS TURNED ON. REPLACED THERMOSTAT AND HAD THE RADIATOR REPLACED. NO RESOLUTION.
I WAS HAVING ISSUES WITH INTERIOR FOGGING OF MY WINDOW AND NOTICED WATER DRIPS ON THE INSIDE OF MY WINDSHIELD DURING DRY WEATHER AND TOOK IT TO THE DEALER. ALTHOUGH THEY COULD NOT FIND A LEAK THEY REPLACED THE SEAL. THAT LASTED A WHILE (SPRING AND SUMMER) THEN IT RETURNED AGAIN AND I GETTING THE SAME ISSUES. I WILL BE DRIVING AND THE INSIDE OF THE WINDOWS FOG THEN FREEZE. THIS IS WHEN THE INTERIOR OF THE CAR IS WARM.
Mileage: 28,000
DRIVING TO WORK CAR OVERHEATED ALL ANTIFREEZE WAS GONE.GOT A NEW HOSE PUT ON STILL SMELLING ANTIFREEZE THEN PCV WENT OUT WHY HAVEN'T THEY DID A RECALL ON THIS DANGEROUS CAR.TRRAVELING NOVER BRIDGE CAR STARTED SLOWING DOWN WOULDN'T PICK UP SPEED.EACH TIME STOP IT DIDN'T WANT TO GO SPUTTERIN FOUND OUT PCV IS BAD WENT TO LOOK UP EVERYONE IS HAVING THE SAME PROBLEM AND THERES NO RECALL WHY
TERRIBLE SMELL MAKING IT IMPOSSIBLE TO DRIVE MY VEHICLE. WHEN I DRIVE THE VEHICLE MY EYES WATER. THERE IS NO HEAT OR AIR ON BUT HOT AIR IS COMING INTO THE CAB.THERE IS A REALLY BAD SMELL IN THE CAB AFTER A DEALERSHIP ALREADY REPLACED THE CATALYTIC CONVERTER LESS THAN FOUR MONTHS AGO. THERE HAVE BEEN EXTENSIVE PROBLEMS WITH THIS VEHICLE TIME AND TIME AGAIN LIKE STALLING ON THE FREEWAY WITH NO WARNING SIGNS, BELTS REPAIRS, EXHAUST PROBLEMS, ETC. I HAVE NOT EVEN OWNED THIS VEHICLE FOR THREE YEARS,
Mileage: 88,796
I BOUGHT THE CAR USED. AFTER A FEW DAYS I HEARD A TICKING UNDER THE HOOD & ALSO WHEN I GOT TO 60 MPH I COULD FEEL VIBRATION IN THE GAS PEDAL & SOUNDED LIKE A BUMBLE BEE UNDER THE HOOD. I TOOK IT TO DEALERSHIP I BOUGHT IT FROM. THEY SAID THAT WITH THE LT1 IT OFFS COMMON NOISE FOR THE PURGE SOLENOID TO MAKE THE TICKING NOISE THAT IT WAS NORMAL. THE VIBRATION THEY SAID WAS A PEBBLE GOT UNDER MOTOR MOUNT & WAS CAUSING VIBRATION. HE GOT THE PEBBLE OUT & READJUSTED. A WEEK LATER WAS DOING IT AGAIN & THE TICKING NOISE WAS ALOT WORSE. HE FINALLY CHANGED THE PURGE SOLENOID & IT STILL TICKED BUT NOT NEARLY AS BAD. BUT HE SAID HE COULDN'T HEAR THE NOISE AT 60 MPH & ONLY A LITTLE OF THE VIBRATION IN PEDAL. I'M REALLY REGRETTING BUYING THIS CAR. IF I KNEW IT WOULD HAVE ALL THESE ISSUES I COULD OF KEPT DRIVING MY OLDER CAR WITH NO CAR PAYMENT. HE SAID THAT CHEVROLET KNEW ABOUT THE PURGE SOLENOID ISSUE BUT HAVEN'T FIXED IT. CAR HAD 87K MILES WHEN I BOUGHT IT & NOW HAS 90K. AFTER WE BOUGHT 1 OF THE SALESMEN REFERRED TO IT AS A THROW AWAY CAR. YEAH I JUST THREW AWAY 11K GETTING IT
Mileage: 87,000
INTERNAL SQUEAKING SOUND WHEN IDLING OR WHEN ACCELERATING. MECHANIC COULDNT SOLVE TO RECOMMENDED GOING TO DEALERSHIP. THEY DIAGNOSED AS FAULTY IGNITION COIL AND LOOSE SPARK PLUG. I LATER FOUND OUT THERE IS A SERVICE BULLETIN AS THIS IS A KNOW ISSUE ON CHEVYS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10090461-2280.PDF
THE SCREEN GOES BLACK SOMETIMES. THE CAR SHUTS OFF BY IT SELF. IT GIVES DIFFERENT WARNINGS ONE WAS ELECTRIC STABILITY CONTROL AND THE OTHER WAS CHECK POWER STEERING. IT HAS HAPPENED WHILE DRIVING AND STATIONARY. IT HAS HAPPENED TO ME MORE THAN ONCE AND ON THE ROAD AND IN A PARKING LOT. I BROUGHT IT TO WHERE I PURCHASED IT AND THEY THOUGHT THEY FIXED IT BUT IT HAPPENED AGAIN TODAY.
Mileage: 67,790
THIS IS THE 2ND TIME IN 2 WEEKS I RUN IN TO SAME ISSUES DRIVER INFORMATION CENTER (DIC) DISPLAYED: (1) POWER STEERING ISSUES (2) TRACTION CONTROL (3) STIBILTRACK (4) RPM GAUGE GOES NUTS (5) OIL LEVEL ZEROES OUT THEN REAPPEARS (6) SPEED METER BLANK OUT (7) RADIO (MP3 USB PLAYER STOPS WORKING ) (8) HEAD LIGHT FLICKER (HIGH BEAMS LOOK LIKE LOW BEAMS AND LOW BEAMS LIKE DIMMERS (9) STEERING WHEEL VIBRATES AND GETS STIFF BUT STILL DRIVE ABLE (10) DOES THIS FOR 1HR TO 3 HR CAR ACTS NORMAL BUT GOES NUTS AND LOSE GAS AT A 2GAL EVERY 15 MIN NORMALLY IT LAST LONGER BUT THEN GOES BACK TO CLOSE TO WHERE IT WAS BEFORE THIS STATED DEALER REPLACED THE PCV VALE HEAD AS HE SAID IT HAD A AIR LEAK ??? MILE ON CAR 71,000 USED AS A PERSONAL CAR AND LAST 1 1/2 AS A LYFT CAR AND A PVT OFFICE WHEN I HAD TO WORK AS A SECURITY GURD AND HAD TO REMAIN IN CAR IN OPEN LOT IN MIDDLE OF WINTER STORM WITH NO HEAT ( 36 HR ON WITH A 100 MILE BACK AND FORTH TRIP TO SITE FOR A WEEKEND )
Mileage: 71,000
WHEN STARTING MY VEHICLE THIS MORNING MY CHECK ENGINE LIGHT WAS ON AND MY CAR WAS SPUTTERING WHENOT SITTING AT A LIGHT OR IDLING. WENT TO REPAIR SHOP FOR DUAGNOSIS. CAME UP WITH SEVERAL CODES. P0171- SYSTEM 2 LEAN BANK 1. SECOND CODE P0106 MANIFOLD ABSOLUTE ORESSURE/BAROMETER SENSOR, P0131 02 CIRCUIT LOW VOLTAGE BE S1. P1101 INTAKE AIR FLOW SYSTEM PERFORMANCE LOW. TCS ON. I NEED TO KNOW IF THIS COVERED BY THE VEHICLE WARRANTY.
Mileage: 62,100
LEAKING COOLANT: THERE ARE MULTIPLE POSTS ONLINE WITH THIS ISSUE YET CHEVROLET IS NOT TAKING RESPONSIBILITY. MY CAR, AND MANY MORE ARE LEAKING COOLANT DAILY. HAS ANYONE LOOKED INTO THIS, OR IS THIS BEING INVESTIGATED? WE SHOULD NOT HAVE TO PAY FOR A DEFECT THEY PRODUCED!
Mileage: 48,000
WHILE DRIVING ON THE HIGHWAY, I HEARD A LOUD POP, AND THE SUNROOF GLASS SHATTERED. WE HAD NOT GONE UNDER ANY OVERPASS NOR WERE WE BEHIND ANY VEHICLE DROPPING LOOSE DEBRIS. TSB NO. 15224
Mileage: 19,000
THE WATER PUMP IS LEAKING IN THE EXACT SAME AREA AS STATED IN THE RECALL FOR THE 2011-2014 CRUZE. THE AC OFF ERROR MESSAGE APPEARED AND EVERYTHING IS EXACTLY THE SAME AS THE RECALL. NOT SURE THAT THE RECALL COVERED EVERY VEHICLE THAT THIS IS HAPPENING TO. A CLOSER LOOK NEEDS TO BE TAKEN AT THE VEHICLES.
Mileage: 46,000
ONE WINDSHIELD WIPER STOPPED WORKING. THE NEXT DAY THEY BOTH HAVE STOPPED. THEY WILL NOT MOVE AT ALL
Mileage: 16,000
PURGE VALVE ON A 2015 CHEVY CRUZE 1.4 ECOTEC TURBO WITH 65,000 MILES. STARTED AS A SMALL LITTLE TICKING NOISE THEN ITS BEEN GETTING LOUDER. AT THE TIME I DID NOT KNOW WHAT WAS WRONG WITH IT, HAD IT LOOKED IT BY MECHANICS BUT THE CAR WAS NOT THROWING ANY CODES. TOLD IT COULD HAVE BEEN A LIFTER... BUT THEN THE TICKING NOISE JUST GOT LOUDER AND MY CAR STARTED USING MORE FUEL AND WASN'T RUNNING RIGHT. MY CAR HAS TRIED SHUTTING DOWN (DYING) IN AN INTERSECTION, SITTING AT A STOP LIGHT ALSO. WHEN DRIVING ON THE HIGHWAY AND OR EVEN CITY STREETS FEELS LIKE THE CAR IS CUTTING IN AND OUT. RPM'S ARE NOT STEADY, WILL BOUNCE FROM 700 RPM TO 400 RPM WHILE SITTING STILL. ROUGH IDLE ALSO. THE SOUND CONTINUED TO GET WORSE NOW SOUNDS LIKE A MARBLE BOUNCING AROUND IN THE VALVE. NOW THAT I HAVE FIGURED OUT THAT IT IS THE PURGE VALVE I AM BUYING THE PURGE VALVE TO GET IT FIXED. FROM THE RESEARCH THAT I HAVE DONE THIS PART COULD HAVE CAUSED AN ACCIDENT DUE TO THE CAR STALLING OUT AND OR DYING ON THE HIGHWAY OR IN A INTERSECTION. PRETTY SURE THAT WHAT IS LEFT OF MY WARRANTY DOES NOT COVER THIS PART, I WOULDN'T THINK THAT A CAR THAT IS ONLY 2 YEARS OLD AND ONLY 65,000 MILES ON IT WOULD HAVE THIS KIND OF AN ISSUE AND THIS KIND OF AN ISSUE THAT WOULD NOT THROW A CODE LIKE A SERVICE ENGINE SOON LIGHT OR SOMETHING. LIKE I SAID MY CAR HASN'T THROWN ANY CODES SO IT WASN'T REALLY THE EASIEST TRYING TO FIGURE OUT THE PROBLEM SO IT COULD GET REPAIRED.
Mileage: 58,000
MY CAR IS OVERHEATING THERE SEEMS TO BE SOME KIND OF LEAK
Mileage: 50,000
I HADE MY RIGHT TURN SIGNAL REFLECTOR CAME OFF. WITCH IS SETTING IN THE HEAD LIGHT WITCH COULD DAMAGE THE HEAD LIGHT AND COULD EFFECT THE ABILITY TO SEE IF THE HEAD LIGHT GETS DAMAGE.
Mileage: 43,056
THE CAR TURN OFF ON IT SELF WHEN IM DRIVING, IT ALL READY HAPPEN 5 TIMES ON A ROW, I TOOK THE VEHICLE TO MISSION CHEVROLET AT EL PASO TX, WHERE I BUY THE CAR AT BUT THE GUYS FROM SERVICE CAN'T FIND WHAT ITS WRONG WITH THE CAR, I ALREADY TALK WITH THE SUPERVISOR FROM SERVICE DEPARTMENT AND A GUY FROM GM SO WE CAN TAKE IT TO THE NEXT LEVEL. I ALREADY TOOK THE CAR TO GET FIX 8 TIMES AND THEY CAN'T FIND THE PROBLEM.
Mileage: 35,048
WHILE DRIVING & IN STOPPED POSITION AT LIGHT THE RADIO WILL INTERMITTENTLY TURN OFF & BACK ON AT ANY GIVEN MOMENT. I JUST PURCHASED THE VEHICLE NOT EVEN 1 1/2 MOS. AGO. THIS HAS BEEN HAPPENING APPROXIMATELY ONCE OR TWICE EVERY WEEK FOR ABOUT 4 WEEKS NOW.I HAVE TRIED TO LOOK FOR SOME SOLUTION TO THIS & HAVE RESEARCHED BUT THERE HAD BEEN VAGUE INFORMATION OR NO ANSWER AT ALL . I HAVE NOTICED THAT IT HAS BEEN AN ONGOING SITUATION THAT HAD BEEN INDICATED IN HERE BUT HAS THERE'S BEEN ANY RESOLUTION TO THE MATTER? I DON'T THINK I SHOULD HAVE TO BE CONCERNED WITH THIS WHOLE EITHER DRIVING OR AT A STOP LIGHT THAT THE ELECTRICAL SYSTEM WILL GO OUT, IF ANY AT ALL. I HOPE SOME KIND OF RESOLUTION OR RECALL WILL BE DONE FOR THIS, TOO ME, A MAJOR PROBLEM.
Mileage: 36,350
THE CABIN FIBER IS BAD ON MY VEHICLE IN THE GLOVE BOX FILTER ON MY 2015 CHEVY CRUZE.
I HAVE A DIESEL CRUZE 2015 THE PROBLEM IS THE CAR DOES NOT TELL ME IF I AM IN REGEN FOR THE DPF. THE REASON THAT IS A PROBLEM IS THAT IF THE REGEN FAILS 3 TIMES I HAVE TO GO TO THE DEALER FOR 320.00 OUT OF POCKET EXPENSE. THE CAR DOES NOT GIVE ME ANY INDICATION I HAVE TO KEEP DRIVING TO REGEN THE DPF IT JUST FAILS WITHIN SECONDS OF THE DIC MESSAGE AND GOES INTO POWER REDUCED MODE. THE CAR NEVER TELLS ME TO GO REGEN THE DPF IT JUST FAILS WITHIN SECONDS OF A DASH MESSAGE POWER REDUCE AND HAVE TO GO TO THE DEALER. I HAVE SPOKEN TO SEVERAL OTHER OWNERS THAT SAY THE SAME THING. IT WOULD SEEM THE GM IS PURPOSELY LETTING THE REGEN OF THE DPF FAIL SO WE HAVE TO GO TO THE DEALER, WHICH IS BASICALLY PIRATING OUR POCKET BOOKS. WE NEED A FIX BADLY PLEASE!!
Mileage: 4,000
OTHER VEHICLE WAS TRYING TO RUN OTHERS OFF THE ROAD AND CUT PEOPLE OFF.
I WAS PULLING OUT OF A PARKING LOT TURNING RIGHT TO CROSS 3 LANES ON A 6 LANE ROAD. MY CAR HAD BEEN PARKED FOR AT LEAST 20 MINUTES WHILE I WAS IN THE STORE AND I HAD JUST STARTED IT WITHIN 2 MINUTES OF THIS HAPPENING. I WAS DRIVING ABOUT 15-20 MPH. WHEN I NEEDED TO VEER RIGHT MY STEERING WHEEL WOULD NOT MOVE. I HAD TO SLAM ON THE BRAKES AFTER GOING ONTO THE NARROW CENTER MEDIAN AND NEARLY GOING OVER INTO ONCOMING TRAFFIC. MY CAR HAD COMPLETELY SHUT OFF WHICH HAD DISABLED THE POWER STEERING. AS SOON AS I REALIZED WHAT HAD HAPPENED THE POWER CAME BACK ON AND I WAS ABLE TO DRIVE OFF. I IMMEDIATELY WENT TO THE DEALERSHIP. THE MECHANICS SAID THEY HAD NEVER HEARD OF THIS BEFORE AND ADVISED ME TO COME BACK THE NEXT MORNING AS IT WAS LATER IN THE EVENING AND THE MAIN MECHANICS HAD GONE HOME. THERE WERE NO INDICATOR LIGHTS ON WHEN THIS OCCURRED. I REALIZED AT THE DEALERSHIP THAT ON THE DASHBOARD THERE WAS A MESSAGE TO ROLL MY DRIVER WINDOW DOWN AND BACK UP. THE SERVICE ADVISER TOLD ME THIS WAS TO RESET OR REPROGRAM THE VEHICLE SINCE IT HAD SHUT DOWN. THEY DID HAVE ME OPEN THE HOOD TO SEE IF ANY WIRES APPEARED TO BE LOOSE. HOWEVER, THEY MECHANIC INDICATED THAT EVERYTHING LOOKED BRAND NEW, THE ENGINE WAS CLEAN AND IN PRISTINE CONDITION, AND HE NOTED THAT ALL OF THE NUMBER ON THE PARTS WERE STILL VISIBLE. I LEFT AND HAD TO GO TO THE STORE. WHILE PARKED, AND ON THE PHONE, AGAIN VIA BLUETOOTH, EXPLAINING TO MY MOTHER WHAT HAD HAPPENED, MY RADIO COMPLETELY SHUT OFF. TWO TIMES IN PRIOR WEEKS MY RADIO HAD SHUT OFF WHILE DRIVING. ALL OF THESE INSTANCES ONLY LASTED A FEW SECONDS. I HAVE HAD THIS CAR FOR ONLY 1 MONTH. THERE WAS ONE PREVIOUS DRIVER AND THERE ARE ONLY 32,000 MILES ON IT. THE CAR IS AT THE DEALERSHIP NOW, SO I HAVE NO INDICATION OF THE ISSUE AT THIS TIME. I DO NOT FEEL SAFE DRIVING IN THIS CAR KNOWING THAT IT COULD TURN OFF AT ANY MOMENT POTENTIALLY CAUSING AN ACCIDENT.
Mileage: 32,800
SINCE OWNING MY NEW 2015 CRUZE I HAVE HAD SEVERAL CONCERNS WHICH HAVE NOT BEEN ADDRESSED OF FIXED BY THE TECHNICIANS THE LIST IS: WHILE TRAVELING DOWN THE ROAD MY RADIO SYSTEM HAS BLACKED OUT; SHUT OFF AND RESTARTED ITSELF; IT HAPPENS EVERY OTHER TIME I AM IN THE CAR, SOMETIME IT HAPPENS SEVERAL TIME ON A LONG DRIVE. I HAVE ALSO EXPERIENCE DRIFTING OF THE CAR WHEN TRAVELING DOWN THE HIGHWAY; WHEN I CORRECT THE DRIFT THE STEERING WHEEL IS STIFF AND CAUSES AN OVER CORRECTION PULLING ME THE OTHER DIRECTION. THE BIGGEST CONCERN I HAVE EXPERIENCE LATELY IS THE LOUD HIGH PITCHED NOISE COMING FROM UNDER THE HOOD; THIS OCCURS AFTER I HAVE PARKED THE CAR AND REMOVED THE KEY; ONE TIME I COULD HEAR THE COOLANT LINES GURGLING. VERY SCARY NOT KNOWING WHAT IS GOING ON UNDER THERE.
Mileage: 20,000
CAR ROLL BAK WHEN IN SLOW TRAFFIC, ROLL BACK ON SMALL INCLINATION; STALLS FREQUENTLY IN TRAFFIC
Mileage: 340
THE SPEEDOMETER IN THIS VEHICLE IS LOCATED IN A VERY DANGEROUS WAY. IT IS NOT POSSIBLE TO SAFELY VIEW THE SPEEDOMETER WHILE THE CAR IS IN MOTION. AS A CONSEQUENCE, DRIVING THIS VEHICLE IS EQUIVALENT TO DRIVING A VEHICLE WHICH HAS NO SPEEDOMETER. THE SPEEDOMETER OF THIS VEHICLE IS LOCATED FAR TO THE RIGHT OF CENTER IN THE INSTRUMENT PANEL. THE TEMPERATURE AND FUEL GAGES ARE LOCATED IN THE CENTER. WHILE THE VEHICLE IS IN MOTION, IT IS NOT POSSIBLE TO SAFELY VIEW THE SPEEDOMETER. IT REQUIRES THE DRIVER TO 1) LOWER HIS VIEW FROM THE WINDSHIELD, 2) TRACK HIS VIEW TO THE RIGHT UNTIL THE SPEEDOMETER COMES INTO VIEW, 3) MOVE HIS HEAD AROUND BECAUSE THE SPEEDOMETER IS OBSTRUCTED BY THE UPPER RIGHT QUADRANT OF THE STEERING WHEEL. READING THIS SPEEDOMETER REQUIRES THE DRIVER TO LOOK AWAY FROM THE ROADWAY FOR A DANGEROUS INTERVAL OF TIME. EVEN WORSE, WHEN THE DRIVER LIFTS HIS GAZE BACK TO THE WINDSHIELD, HE NOT LOOKING AT THE CENTER OF HIS TRACK, BUT OVER THE VEHICLES RIGHT FRONT HEADLIGHT TOWARDS THE SHOULDER OF THE ROAD. THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN. I DROVE THIS VEHICLE AS A RENTAL CAR. I WAS ABLE TO PLACE A GPS ON THE VEHICLE WINDSHIELD AND USE THE SPEED INDICATION OF THE GPS IN PLACE OF THE UNUSABLE SPEEDOMETER. WITHOUT THE GPS SPEED INDICATION, IT WOULD HAVE BEEN VERY DANGEROUS TO DRIVE THIS VEHICLE.
Mileage: 4,100
THIS COMPLAINT IS REGARDING 3 ISSUES SINCE MY VEHICLE PURCHASE MID APRIL OF THIS YEAR. THE VEHICLES MILEAGE AT PURCHASE WAS 7 MILES AND CURRENTLY HAS APPROX. 6100 MILES ON ODOMETER. THE 3 ISSUES ARE: #1) REGULARLY WHILE DRIVING MY VEHICLE AT APPROX. 45-50 MPH THERE IS A STEADY HUMMING NOISE COMING FROM THE ENGINE COMPARTMENT ON THE DRIVERS SIDE THAT LAST ABOUT 30-45 SECONDS. #2) ALSO WHILE DRIVING MY VEHICLE IN TRAFFIC AND COASTING WITHOUT PRESSING GAS OR BRAKE GOING APPROX. 5-10MPH THE ENGINE WILL SHUTTER AND CAUSE THE CAR TO SHAKE. THE ENGINE FEELS LIKE ITS GOING TO STALL BUT I ALWAYS PRESS THE GAS PETAL SO IT CONTINUES DRIVING WITHOUT STALLING SINCE I'M ALWAYS ON THE FREEWAY WHEN IT OCCURS #3) INVOLVES THE SAME OR SIMILAR DRIVING ENVIRONMENT AS ISSUE #2. THIS ISSUE OCCURS WHILE COASTING AT VARIOUS SPEEDS UNLIKE ISSUE #2 WHERE THE CAUSE FEELS LIKE IT COULD BE THE ENGINE THIS IS MORE LIKE THE TRANSMISSION SLIPPING INTO DIFFERENT GEARS MOSTLY DOWNSHIFTING SINCE THE CAR SUDDENLY JERKS BACK AS THOUGH YOU SLAMMED ON YOUR BRAKES FOR A SECOND AND IT REGULARLY HAPPENS ONLY WHILE CAR IS COASTING AT VARIOUS SPEEDS WHICH I'M REGULARLY DOING SINCE I DRIVE DOWN THE CAJON PASS SITTING IN TRAFFIC EVERY DAY, WHILE COASTING IT HAPPENS ALMOST EVERY 90-120 SECONDS. ON 7/21 I CONTACTED MY DEALERSHIP AND RECEIVED A APPOINTMENT FOR 7/22 SINCE THESE ISSUES COULD CAUSE SOMETHING VERY SERIOUS TO HAPPEN TO MY WIFE OR MYSELF. THOUGH I HAVE NOT HAD MY CAR LOOKED AT BY MY DEALERSHIP YET, I STILL WANTED TO MAKE THIS REPORT TO INSURE THAT OTHER OWNERS ARE AWARE OF THE ISSUE I'M FACING, AND THIS HOPEFULLY GETS INVESTIGATED THOROUGHLY (BY A THIRD PARTY) BEFORE SOMEONE GETS SERIOUSLY INJURED IN A ACCIDENT.
Mileage: 6,000
MY WIFE WAS DRIVING THE NEW CRUZE THROUGH CLEVELAND OHIO ON MAY 19, 2015. WE WERE USING THE NAVIGATION SYSTEM BECAUSE WE WERE UNFAMILIAR WITH THE ROADS AND AREA. WHILE IN HEAVY TRAFFIC THE NAVIGATION SYSTEM STARTED TO TELL HER TO TURN LEFT AND RIGHT IN ERROR BECAUSE IT WAS SHOWING US ABOUT A HUNDRED FEET OFF THE HIGHWAY ON SMALL SERVICE ROADS. IT WAS INCORRECTLY TRYING TO ROUTE US BACK TO WHERE WE WERE ALREADY. THIS WAS CONFUSING FOR HER AND CAUSED HER TO SLOW DOWN IN TRAFFIC AND BECOME DISTRACTED CAUSING A SAFETY HAZARD AS SHE HAD TO IGNORE DIRECTIONS FROM THE SCREEN POPPING UP AND THE SPEAKER AND TRY TO FIGURE OUT WHERE TO GO. THIS PROBLEM HAS OCCURED SEVERAL TIMES WHEN USING THE NAVIGATION SYSTEM. WE TOOK THE CAR TO GM DEALERSHIP AND THEY GAVE US A DOCUMENT FROM GM #PIC6057A DATED APRIL 27, 2015. THIS SAYS THIS PROBLEM IS COMMON WITH 2015 BUICK ENCORE AND VERANO, 2015 CHEVY CAMARO, CRUZE, EQUINOX, MALIBU, SS AND VOLT AND FINALLY THE 2015 GMC TERRAIN WITH THE NAVI. IT SAYS THE NAVI CAN BE OFF BY 20-50 METERS. IT FINALLY SAYS THIS IS THE NORMAL OPERATING CHARACTERISTIC OF THE VEHICLE AND WILL NOT IMPACT PERFORMANCE. I BELIEVE THIS IS NOT NORMAL AND COULD CAUSE AN ACCIDENT WHEN DRIVERS ARE IN TRAFFIC AND LISTENING TO THE NAVI THAT IS CONFUSED BY READING THE WRONG LOCATION. THIS ERROR/PROBLEM SHOULD NOT BE CONSIDERED NORMAL OPERATING CONDITION AND ONLY SHARED WITH DEALERS FOR CUSTOMERS THAT COMPLAIN. THIS SHOULD BE SHARED WITH OWNERS AND THE AFFECTED VEHICLES SHOULD BE RECALLED FOR A FIX BEFORE THE PROBLEM CAUSES AN ACCIDENT OR INJURY.
Mileage: 5,800