2016 CHEVROLET CRUZE Engine Problems

98 complaints about Engine

98
Complaints
3
Crashes
2
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine Complaints (98)

Nov 22, 2024

The turbo has gone out twice, it was replaced under an extended warranty policy and it has gone out again and is out of warranty, also the plastic intake manifold has gone bad again. also there is a plastic piece that comes off the engine and distributes coolant to the heater core etc...it has gone bad as well and is common on all 1.4 turbos..

Aug 27, 2024

Purchased a 2016 Chevrolet Cruze on [XXX]. [XXX]. As of July 26th I paid $862 on repairs for the car to be smoking this morning on my way to work [XXX]. In total I’ve spent Almost or close to $2,000 in car repairs. This purchase was for my 17 year old daughter as a graduation present and for college. She was driving and car started to run hot and cut off in a busy intersection. She was unable to take the car to North Carolina. The owner blocked me and the staff haven’t been accommodating since this process. Nor will they look at the car. This has put me in a financial burden and the safety conditions this vehicle is under. And damage this could have cause my daughter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 14, 2024

I HAVE A 2016 CHEVROLET CRUZE AND THE TURBOCHARGER INTERCOOLER HOSE BASICALLY BROKE FROM WHERE THE END OF THE HOSE STARTS AND A LITTLE BIT DOWN IN THE MIDDLE AREA OF THE END PART OF THE HOSE. AND THIS CAUSED MY ENGINE'S POWER TO BE REDUCED INMENSLY. TO THE POINT THAT I HAD MY FOOT PRESSING ALL THE WAY DOWN ON THE ACCELERATOR AND IT COULD NOT GO ANY FURTHER DOWN, AND MY CAR WAS MOVING SLOWER THAN A TURTLE, AND THIS IS NOT AN EXAGGERATION! AND ALSO, AT TIMES WHEN I HAVE BEEN AT A RED LIGHT MY CAR TURNS OFF. ONE TIME MY CAR TURNED OFF WHILE I WAS DRIVING ON THE STREET WITH CARS BEHIND ME. LUCKILY, I WAS ABLE TO PULL INTO A SHOPPING CENTER. AND THE AIR CONDITIONER IS ALSO FAILING BECAUSE I KEEP PUTTING FREE ON SO IT CAN BE COLDER AND ALL THAT COMES OUT IS HOT AIR. I DID NOT KNOW THAT THIS INTERCOOLER HOSE WAS A MAJOR PART OF MY VEHICLE'S FUNCTION. ALSO, THE TRACTION LIGHT CAME ON, WHEN I ALREADY HAD IT OFF. IF CHEVROLET CRUZE OWNERS DO NOT KNOW ABOUT THIS ISSUE, THEY NEED TO KNOW. BECAUSE THIS ISSUE COULD EVENTUALLY MESS UP THE ENTIRE MOTOR AND POSSIBLE BLOW IT OUT. WHICH WE ALL KNOW A NEW MOTOR IS VERY EXPENSIVE

Jul 18, 2024

Defouw Chevrolet was negligent in performing the proper repairs per a GM service bulletin and special coverage. They refused to provide service, falsely claimed that I refused diagnostic, misdiagnosed the vehicle, replaced the wrong part, and were extremely rude and misogynistic. Additionally, they claim the issues were pre-existing while lacking any evidence. As a result, the vehicle now needs $6,400 in repairs, and neither GM nor Defouw will compensate us. Additionally, we have incurred $1,000 in towing costs, among other expenses.

Feb 7, 2024

Power train system (po299) A turbocharger harnesses the flow of exhaust gases that spins an internal turbine. This turbine then forces or packs air into the engine faster than normal .This action increases the horsepower of the engine. When it doesn’t work!!!!A failed turbo charger will cause a decrease in engine performance which isn’t for family . (Manufacturer recall number:A212338300 recall date 11/05/21

Nov 27, 2023

The contact owns a 2016 Chevrolet Cruze. The contact stated while driving at various speeds, the vehicle inadvertently shut off without warning. The contact stated that soon after the failure, the vehicle independently restarted, and the vehicle resumed normal vehicle operation. The vehicle was taken to a dealer where a diagnostic test was performed and recommended that the fuel system be cleaned. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 33,000.

Mileage: 33,000

Sep 13, 2023 Crash

At first, and only on cold/rainy/snowy weather, while driving the radio would randomly turn off and turn itself back on (i have videos of this). Sometimes it would last a few seconds, sometimes a few minutes. While this was happening, the blinker sounds wouldn't work. I brought it to Chevy in Geneva, NY for diagnostics. No check engine codes ever. They told me that the radio computer needed to be updated. I had them fix it, only to find out that the problem would still happen. Over a few months, it developed more symptoms. It started to not shut off when I pushed the button, and it also started stalling when it went into auto off, but would turn back on if I put it in park and re started. At first it would stall in auto off at random times. This caused an accident in the summer of 2019. I was at a stop sign, waiting to make a right hand turn, took my foot off the brake and car stalled. The car behind me thought I was going and rear ended me. I had to drive around in the summer with the heat on, as it was the only way to prevent the car from going into auto off. I had the car looked at a few more times after that (paying $100 diagnostic fees every time). Brought it back to chevy and the told me it was because of the damage to my trunk allowing water to get to the battery (it wasn't). Issues then turned into stalling at auto off, but not turning back on once in park. I brought it to the dealership I bought it from and they looked at the alternator and had them clean all battery terminals and replace the battery. This worked for 2 weeks before continuing. It got to the point that I had to jump start my car everytime I wanted to drive it or it stalled. Finally it just wouldnt start, So i had it towed to chevy again in 2021. They determined the issue was the starter and replaced. It worked but as of now (9/13/23) my car has began stalling at auto off. It is very dangerous, car gives no warning!! There is too much to say with limited space

Aug 12, 2023

There is currently a recall for Chevrolet Cruzes because of overheating, that is caused by the cooling system and the antifreeze leaking out at the thermostat housing. This is exactly what happened to my 2016 Cruze as we drove down the highway and warning lights and sounds started going off that required it to be put in the shop (Local Chevy Dealer) and have these parts replaced. If you read the safety recall for this issue on the Chevy Cruze and look at my receipt it is almost the same wording. However, the dealer told me that my Chevy Cruze was NOT covered by the recall. I believe the recall should be expanded to include all Cruzes.

Aug 12, 2023

I have been taking a burning smell emanating from the vehicle. When I took vehicle in for servicing last week, I was told that the smell was as a result of an engine leak. I was informed that my vehicle was not the first of the same make and model that the service center has seen in recent weeks. Worried that this could be an issue can lead to a fire. Planning on having repairs done, but would like to know whether this is something that can be investigated to determine whether it is a manufacturer defect.

Jul 23, 2023 Crash

When I start my car it will sputter then die, also cuts off while driving. It cuts off but will crank up and die again after so many tries it will drive a while and do it again. The check engine was on and I have fixed the O2 sensor, the mass air flow sensor, Ive replaced the turbo hose it had a big chunk ripped out of it which we have no clue how that happened, I just changed the PCV valves a few weeks ago and the car started but would not go in drive nor reverse put it back in shop and cleaned the throttle body and it ran good the whole day today I started cutting off again.

Jul 18, 2023

The contact owns a 2016 Chevrolet Cruze. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle stalled. The vehicle was restarted after two attempts. The check engine warning light was illuminated during the failure. The vehicle was taken to a dealer where it was diagnosed that the catalytic converter and Oxygen sensor needed to be replaced. The vehicle was not repaired. The contact manufacturer was notified of the failure. The failure mileage was 97,800.

Mileage: 97,800

Jun 4, 2023

It suddenly come up with ac off to keep engine feom overheating on message .I have had 4 theromstat housings put on in the last month and it is still leaking around housing and leaking coolant out onto ground and thit has only 73000 miles .Yes it will be available to inspect if in local area afraid to drive to far and i still owe a year on this car.

Feb 10, 2023

Keep having the engine light on. First time it was my Catalyst and now my engine light is on again with code P0420 and keeps leaving from the coolant

Dec 29, 2022

Paid thousands of dollars into getting a thermostat housing and thermostat leaking antifreeze a couple months ago started leaking antifreeze again just now

Nov 28, 2022

My car, started to get a messaged saying reduced engine power, after that it started to make a noise I took it to re pair and the car, sometimes makes that noise and I’m driving and out of nowhere the car turns off

Oct 5, 2022

Around 150,000 miles I had the code p0011 the dealership did work but code kept coming back on. So I was told I needed a cylinder head. I wanted a 2nd opinion so I took it to another dealership and was told I need to replace the engine. So July of 2021 engine was replaced. Around 09/2021 cylinder head was replaced with other work done. Now code p0011 came back on again and it’s in the show getting another cylinder head around 188,000 miles. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It was inspected by Vann York Chevrolet in High Point, NC and Modern Chevrolet in Winston Salem, NC. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it have been. How was your safety or the safety of others put at risk? Yes, I do feel like I was at risk due to engine surge and or reduced power at times. What component or system failed or malfunctioned, and is it available for inspection upon request? Yes an inspection can be done at any time. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Prior to this I kept my car service and I do have receipts. Check engine light came on 04/2021 with code p0011. Then on 07/2021 is when I got my car back with the remanufactured engine. So a 1st cylinder head came with the engine, the around 09/2021 2nd cylinder head, and now 3rd cylinder head of this remanufactured engine. This p0011 code cost me over $7,000 which I had to take a loan out and still paying for but still having the same problem. Which every thing now is covered under the engine warranty which is 3yrs or 100,000 miles. Not to mention 04/2021 I had just spent $1,339.55 water pump gaskets and seals. I have connected GM customer support. But I shouldn’t had to replace an engine around 150,000 miles and the cylinder head shouldn’t had to be replaced 3 times now. I have my records if you need to see them.

Oct 4, 2022

2 issues. 1st is the PCV system. PCV valve will fail regularly 1-3 years. This requires a new intake manifold and valve cover possible new hose and possible sensor replacement. Can cause stability and traction control failure. 2nd is the engine's head gasket. Between 60-70k miles these vehicles get blown head gaskets. Due to this failure, you could experience a total engine failure which will completely shut down all vehicle functions. If not properly observed this vehicle will not only have a complete failure. It will need an entire new engine due to cracked block and head or warped block and head. If it becomes warped you will need to machine both the block and head and or replace the entire engine long before it reaches 100k miles. Rendering the vehicle absolutely useless. Coolant issues with these vehicles are bad as well. Even if all these issues get fixed in a timely manner you will still most likely have a blown head gasket as I did. Engine failures on a busy highway are a big safety concern.

Sep 18, 2022

While at red light, stop signs, or transitioning turns, the engine shuts off and does not restart. Sometimes it shuts down when driving at extremely low speeds. This is dangerous because I have had to push the car while transitioning in multipile lane intersections. Luckily others stop and help me push the car to shoulder or convenience gas stations. The battery and spark plugs are new, and the car has plenty of fuel.

Sep 12, 2022

Was at a red light and my car shut off. It started back up and I was able to get home. I am now afraid my car will just stop while driving and I will crash and die

Sep 8, 2022

The contact owns a 2016 Chevrolet Cruze. The contact stated that on multiple occasions while driving over 50 MPH, the A/C unit turned off independently and the instrument panel displayed a message that the engine was overheating. Additionally, the engine power reduced message was displayed. The contact stated that after receiving message alerts on the instrument panel, the vehicle decelerated to 15-20 MPH. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure reoccurred on several occasions and the instrument panel displayed message alerts for the engine overheating and the engine power being reduced. The contact attempted to call local dealers but was not successful. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 106,000.

Mileage: 106,000

Sep 7, 2022

The car randomly shuts off when driving. It also has problems with accelerating when the AC system is turned on.

Sep 6, 2022

My 2016 Chevy Cruise heating and cooling system failed. Car engine over heats causing engine to stop in mid drive. Hoses (main) and connections to heating and cooling systems faulty. Main hose to cooling system faulty (dry rotted ).

Aug 5, 2022

The contact owns a 2016 Chevrolet Cruze. The contact stated that on several occasions, a strange noise could be heard while the brake pedal was depressed. The contact stated while accelerating above 35 MPH, the Service Stabil Trak and powertrain control module (PCM) warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the powertrain control module (PCM) failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.

Mileage: 92,000

Aug 2, 2022

Vacume pump failure causing brakes to become very difficult to apply. Pump also brakes inside the valve cover. Causing timing issues and possible camshaft damage.

Jul 11, 2022

As of January of 2022 my Chevy Cruz Limited LTZ engine was starting to over heat. I would pull the car over and turn off the engine and allow it to cool down before starting it up again, the last of February 2022 my engine had threw a head gasket, the machanic that I took it to confirmed that it was a head gasket and had told me that the motor had done this before due to the fact that the head gasket had already been replaced by a previous owner at one point in time, it had kept getting hot while I was trying to get it to the shop so I was having to pull over every few mins causing a safety risk for myself due to the fact I was having to constantly find a place to pull over, I reported the problem to my insurance company but they unfortunately did not cover what they considered wear and tear of the vehicle, there were no warning lamps, messages, or symptoms prior to the engine overheating, I took the car to the dealership for it's routine oil change and fixed the oil leak they found but did not fix. I also kept check on the oil level and made sure it wasn't low. I kept antifreeze in it as well and made sure that it didn't run low on that either considering both fluids could cause engine problems. It is now July of 2022 and I still do not have my Cruz running due to the fact I'm having to replace the head gasket or get a new motor if the engine that is in it already over heats again...

Jul 6, 2022

My car was brought to the dealership around December of 2021because every time I stop at a red light or stop sign the auto stop would cut the car completely off. The dealership said it was because the throttle body needed cleaning out. That is not the case because I can be driving and the car will cut off out of nowhere while driving. Also at times the car seems as if it doesn’t want to crank.

May 30, 2022

Vehicle is leaking coolant I've had it fixed and continue to have issues with it. When I go to add coolant it sounds like it is boiling in the motor and car is becoming very hot and smokes from the motor. Was driving through town heard a hissing noise and somehow coolant had sprayed all over the hood and windshield of my car.

Apr 20, 2022

The car started smoking from under the hood and completely stopped and the mechanic I took the vehicle to told me that the engine is done and needs to be replaced at an estimated cost of $3,700.00. Luckily, this did not happen on the highway and I was able to get the car pulled into a retail space parking lot and get it towed to the mechanic. Wile driving, the low oil light flashed on for a moment a couple of times. Not long after that, the vehicle stalled. The mechanic changed the oil but the car was smoking with white smoke billowed out the exhaust. The vehicle has just under 114,000 miles and we have already put much money into this car to get the check engine light fixed.

Mar 21, 2022

The engine and engine parts of my vehicle malfunctioned and caused excessive oil leakage. The vehicle is available for inspection upon request. The safety of my family is put at risk because: - The vehicle engine sputters while driving. - The engine leaks oil excessively, smokes, and lets off an oil burning odor. - The radio screen blanks out frequently. All of the issues combined worry me because I have had the vehicle serviced multiple times and the safety issues still exist. The vehicle was serviced by the manufacturer. The problems found were: engine concern for squeaking drive belt, front timing cover leaking oil, and camshaft cover leaking. The vehicle had special coverage warranties with the manufacturer for some of the parts that needed to be repaired. There were not any warning lamps, messages, or indicators for the engine issues. I encountered the engine smoking, the vehicle sputtering, a strong odor of oil burning, and excessive oil leakage spots in my driveway. These issues made me take the vehicle in. The engine light did not light up for the issues. No indicator light(s) were on when the vehicle was taken in to be serviced. The vehicle was serviced and the faulty parts were replaced. However, the same issues are present and have not subsided after being serviced, replaced, and or repaired. I worry that the engine issues for my vehicle can not be corrected and that select engine parts should be recalled.

Feb 22, 2022

Cracked Thermostat Housing Unit. No sensors went off, and smoke started pouring out from under the hood obscuring vision. Vehicle is already under repair so not available for inspection. The Thermostat Housing Units, after first repair taking the one that came with the vehicle, have also all cracked, and has had to be replaced multiple times.

Dec 15, 2021

1st of all the motor was running g great! Then all of a sudden it started running rough and shaking. Was driving on the highway at 65 mph.no warni g lights or anything. Then a warning light came on for the brakes and it was hard to stop. The vacuum pump went out for the brakes and almost ended up in the ditch. Well put a vacuum pump on it and that fixed that problem but it was missing like crazy. Had it checked out and here the #1cylinder piston broke apart. Now it needs a motor. Almost cost me my life on that one.Motor is not cheap and don't know if it is worth it. I have been reading alot on them and people are having to change motors at 8,000 miles and sometimes twice in the same car before 18,000 miles. Don't you think there is something wrong with that?

Oct 31, 2021

PCM failure Almost had numerous accidents. The problem has not been reproduced or confirmed by a dealer or service center. It has been reproduced by other people after explaining the issue. Also has been reproduced on another Gm product around the same year. Vehicle has been inspected by an independent shop, the only thing that was found was excessive brake wear in rear. Problem appeared when I first started driving the car. It is definitely a software issue. Software should be polling the wheel speed sensor while in engine off. There were no idiot lights. Recently, on a private road that had an inclination, I reproduce the problem. The vehicle obtained at least two miles an hour rolling backwards for about a minute. The speedometer did not register any speed. I did not want to test this any longer for fear of engine starting back up and damaging the transmission. Approaching a stop softly applying the brakes with an incline, whether at a controlled intersection or in traffic, when the auto engine shutdown activates, the vehicle rolls backwards.

Oct 2, 2021

I have a Chevy Cruze LT 1.4 l turbo engine and it has an exhaust leak by the manifold or the Cadillac converter is not working, a mechanic we took it to has confirmed that one of the hoses going into the Cadillac converter burst due to the Cadillac converter not working properly today is October 2nd it happened three days ago from today I have talked to other Chevy Cruze owners and confirmed the day also had the same problem I heard there is a recall for this problem on 2016 Chevy cruise so I would like to know if my car is on that recall list so I can go and get it fixed I have $133,000 miles on my car so it's not under the manufacturer's warranty anymore it is a very pricey repair which I do not have the money for due to the pandemic as we all know so please contact me through my email you guys have onfile and also because of this problem I cannot work I use my car for work,My car is a 2016 Chevy Cruze LT with a 1.4 L turbo engine thank you

Aug 13, 2021

My car and 2 other Chevrolet Cruzes that I know of have had overheating problems with the engines.

Jul 28, 2021

Coolant system. I had to pull over on a major I-70 coming into Kansas City. A major extremely dangerous and busy area. I had to get off on exit 69South. It was 100 degrees outside. was not able to let the car cool down all of the way. I would wait for 45 mins, drive two miles and have to pull over again. Check engine light came on. Overheating alarm came on with turn off ac. Which I did and turned on the heater. AGAIN, it was 100 degrees outside. I was without a vehicle in a dangerous part of town.

Jul 28, 2021

When slowing down car just dies out. Not check engine light on and no codes are being thrown. It’s very dangerous when your on the freeway In stop and go traffic and your car just dies with out warning. Everything freezes up the steering and brakes. Thankful car starts back up after a few minutes

Jun 4, 2021

I was driving my 2016 Chevy Cruze and a light appears om my dashboard saying the my engine was overheating. My mechanic was booked, and recommended a shop down the road. I brought my car in on 4/8/21. The Coolant housing and hose. Then on May 27th I was driving to the store and I received the same message that my car was overheating. I brought it to my mechanic after the long holiday weekend. He says it needs another coolant hose. My research shows that this is not uncommon in these cars. Isn't there something that can be done? I bought the car used in 2018. I have 97k miles on it, and I am still making payments.

May 14, 2021

THE CHECK ENGINE LIGHT WENT ON AND I PAID $940.00 TO TRY TO FIX THE PROBLEM. THE PROBLEM WAS NOT FIXED AND THE QUOTE TO FIX THE PROBLEM WAS ESTIMATED TO BE APPROXIMATELY $2,000.00. I CAN DRIVE THE CAR, BUT I WILL NOT PASS THE OH EMISSIONS TEST UNTIL IT IS FIXED.

Mileage: 85,053

Apr 4, 2021

LEAKING OIL RIGHT BENEATH THE DIPSTICK BUT NOT DIRECTLY OUT OF THE DIPSTICK. COMING FROM UNDER THE PLASTIC ECO TECH COVER

Mileage: 50,824

Feb 13, 2021

CHECK ENGINE LIGHT CAME ON I PAID OUT OF POCKET FOR 3 DIFFERENT DIAGNOSTICS FOR THEM TO SAY THEY FIXED IT AND STILL HAVE THIS PROBLEM. CAR GOES IN STABILITY TRACK AND REDUCED ENGINE POWER WONT DRIVE OVER 5MPH THIS IS THE SAME PROBLEM I SEE NUMEROUS OTHER PEOPLE WITH THIS CAR ARE COMPLAINING ABOUT WHY ARE YOU GUYS NOT INVESTIGATING OR RECALLING THIS ENGINE BECAUSE IT'S CLEARLY A MANUFACTURER ISSUE

Feb 13, 2021 Crash

SECOND REPORT I'M MAKING ABOUT THIS CARS ENGINE PROBLEMS THE STABILITY TRACK AND REDUCED ENGINE POWER CAUSED MY CAR TO STOP ON THE EXPRESSWAY AND I ALMOST HIT SOMEONE ! PLEASE INVESTIGATE INTO THIS ISSUE THEIR ARE SEVERAL PEOPLE UNDER THIS POST FROM DIFFERENT PARTS OF THE WORLD SAYING THE SAME THING

Mileage: 60,000

Jan 21, 2021

MY CHECK ENGINE LIGHT HAD COME ON I GOT IT CHECKED AT MY MECHANIC BUT CAN'T SEEM TO FIGURE OUT THE PROBLEM. WHEN YOU FIRST START THE IGNITION IT FEELS LIKE THE CAR IS BOBBING BACK AND FOURTH. ALSO AFTER THE AUTO STOP GOES ON AND YOU TAKE YOUR FOOT OFF THE BRAKE AND PUT IT ON THE GAS PEDAL THE CAR STUTTERS. I ALSO HAD A PROBLEM WHEN I WAS COMING OUT OF MY DRIVEWAY IT STALLED AND LOST ALL POWER STEERING I HAD TO TURN THE CAR OFF AND BACK ON AGAIN.

Jan 20, 2021

VEHICLE WAS SHAKING PROFUSELY ON LOCAL STREET, DID NOT ACCELERATE BEYOND 5 MPH, AND HAD A 'STABILITRAK' ERROR CODE. BARELY MADE IT BACK TO THE DRIVEWAY. HAD IT TOWED TO A DEALERSHIP AND CONFIRMED PISTON/CYLINDER PROBLEM, WHICH WILL REQUIRE A COMPLETELY NEW ENGINE. BOUGHT IT USED IN 2018 (WITH 54K MILES) FROM A DEALER, BUT WAS NOT MADE AWARE OF SERVICE BULLETIN PIP5421; AND THE MFG'ERS WARRANTY IS NO LONGER VALID AS THERE IS OVER 90K MILES (BUT STILL WITHIN 5 YEARS). DEALER INDICATES IT WILL COST $9500 TO PUT NEW ENGINE IN, AND WE STILL OWE ON IT....WORTHLESS CAR!

Mileage: 98,000

Jan 13, 2021

CHECK ENGINE LIGHT CAME ON. TOOK CAR TO DEALERSHIP TO GET CHECKED. THE PURGE VALVE, WATER PUMP, AND CAM ACTUATOR SEALS ALL WENT BAD.

Mileage: 71,600

Jan 10, 2021

BEFORE LEAVING WORK, I TURNED ON MY CAR FOR ABOUT TEN MINUTES TO WARM UP. WHEN I ENTERED THE CAR TO LEAVE WORK, I WAS OVERCOME WITH THE SMELL OF WHAT I THOUGHT WAS GASOLINE. I DROVE LIKE NORMAL ON MY WAY HOME, ROLLING THE WINDOW DOWN TO GET RID OF THE SMELL, AND I ALSO THOUGHT SOME SMOKE OR HAZE MAY HAVE ENTERED MY CAR, ALTHOUGH IT WAS DARK AND FOGGY SO I CANNOT BE SURE. WHILE DRIVING ON THE HIGHWAY, MY CAR'S (2016 CHEVY CRUZE) OIL LIGHT CAME ON. IT GAVE ME AN URGENT MESSAGE OF "LOW OIL PRESSURE- STOP ENGINE" AND BEEPED CONTINUOUSLY, WHILE A THICK SMELL OF OIL FILLED THE CAR. I AM VERY LUCKY THAT I WAS NEAR AN EXIT AND I PULLED OFF IMMEDIATELY INTO A GROCERY STORE PARKING LOT. THE CAR HAD TO BE TOWED AND LATER THAT WEEK, I LEARNED THAT MY CAR HAD LEAKED 3.3 QUARTS OF OIL, LEAVING ME WITH 1.25 QUARTS. THE MECHANIC TOLD ME THAT I WAS LUCKY I PULLED OFF WHEN I DID, AND THAT THERE WAS A SERIOUS RISK OF ENGINE DAMAGE. HE ALSO LET ME KNOW THAT ANOTHER CAR, SAME MAKE AND MODEL, WAS ALSO IN THE SHOP WITH THE SAME EXACT PROBLEM, AND THAT THAT CAR'S ENGINE HAD TO BE REPLACED. I QUOTE FROM MY $500+ INVOICE, "THE TURBO OIL FEED PIPE WAS LEAKING AT THE OIL COOLER DUE TO POOR SEALING. VEHICLE WAS 3.3 QUARTS LOW ON FLUID."

Mileage: 66,445

Jan 5, 2021

I PURCHASED A 2016 CHEVROLET CRUZE WITH AN AUTO STOP FEATURE. THE VEHICLE WAS PURCHASED AS A USED VEHICLE IN AUGUST OF 2019. AT THE TIME OF PURCHASE, IT HAD 70,000 MILES ON IT. LESS THAN TWO MONTH INTO HAVING THE VEHICLE, THE CAR STARTED SHUTTING OFF EACH TIME I CAME TO A COMPLETE STOP. THE ONLY WAY TO GET THE CAR MOVING AGAIN WAS BY PLACING IT IN PARK AND RESTARTING THE VEHICLE. THIS ISSUE OCCURS IN ALL SETTINGS INCLUDING CITY STREETS AND HIGHWAYS. I HAVE TO BE IN TRAFFIC IN ORDER FOR THE ISSUE TO PRESENT ITSELF ON THE HIGHWAY. THE ISSUE PRESENTS ITSELF ON THE STREET ANYTIME I STOP AT A LIGHT, STOP SIGN, OR YIELD TO ONCOMING TRAFFIC. IT HAS DONE THIS HUNDREDS OF TIMES TO DATE. I TOOK THE CAR TO A CHEVROLET DEALERSHIP IN OCTOBER OF 2019 SHORTLY AFTER THE ISSUE BEGAN. A REPRESENTATIVE EXPLAINED THAT THIS HAPPENED BECAUSE THE AUTO-STOP COMPONENT WASN'T ABLE TO RECEIVE ENOUGH POWER TO STAY ON. I HAD THE COMPONENT REPLACED OUT OF POCKET, SINCE MY WARRANTY DIDN'T COVER. THE SAME DAY I DROVE THE VEHICLE HOME, THE ISSUE PERSISTED. SINCE THEN, I HAVE ALSO HAD THE BATTERY REPLACED. AS OF NOVEMBER 2020, THE CAR IS STILL EXPERIENCING THE SAME ISSUES, COUPLED WITH A CHECK ENGINE LIGHT THAT COMES ON AND GOES OFF EACH TIME RESTART THE VEHICLE. THE TECHNICIANS HAVE NOT BEEN ABLE TO PROPERLY DIAGNOSE THIS VEHICLE'S ISSUE AFTER MULTIPLE VISITS. MUCH OF MY TIME AND MONEY HAS BEEN WASTED TRYING TO FIX A VEHICLE WITH NO ACTIVE RECALLS. THIS IS ALSO THE SECOND TIME I AM FILING A COMPLAINT WITH THE NHTSA.

Mileage: 70,000

Dec 31, 2020

MY CARS CAM SHAFT WAS REPLACED SIX MONTHS AGO, AND IT WAS STILL UNDER WARRANTY. NOW I'M HAVING A BUNCH OF OTHER ISSUES SOME OF THE PROBLEMS ARE BECAUSE THE CHEVY DEALERSHIP, THAT REPLACED IT MY CAM SHAFT WHEEL THEY HAD TO TO TAKE PARTS OFF AND BACK ON TO FIX IT NOW THOSE PARTS THEY TOOK OFF AND NOW BAD PLUS OTHER BOTTOMS UP. IT WON'T KEEP COOLANT. AND KEEPS OVER HEATING, AND THE DEALERSHIP, IS TRYING TO OVER PRICE ME ON PARTS THAT I CAN GET, FOR A FRACTION OF THE PRICE THERE CHARGING ME, AND NOW I'M WITH OUT A VEHICLE UN LESS I COME UP WITH OVER $1400, I FEEL LIKE THEY PURPOSELY DIDN'T PUT EVERYTHING BACK TOGETHER RIGHT, CUZ THEY NEW THEY COULD GET AND MAKE MORE MONEY OUT OF IT BECAUSE SOME OF THE PARTS ARE STILL UNDER WARRANTY. PLUSE WHEN THEY FIXED IT THE FIRST TIME. THEY CHARGE FOR A NEW BELT ON THE CAR AND I ALREADY HADE ONE WHICH WASN'T MINE TO START WITH, IT BELONG TO A FRIEND OF MINE, AND THE STOLE IT AND PUT IT ON MY CAR THEN CHARGE ME FOR IT. BE CAUSE IT WAS IN THE BACK SEAT, MY VEHICLE IS SITTING AT THE SHOP NOW. IT'S AT LEACH-WILSON CHEVROLET-BUICK IN SHELBYVILLE ILLINOIS, THERE GOING TO START WORKING ON IT ON JANUARY 11TH, THAT'S WHAT THEY SAID ANYWAYS AND I DON'T FEEL SAFE WITH THEM DOING THAT BUT I HAVE NO OTHER OPTION RIGHT NOW. AND I'M BEING FORCED TO PAY OVER $1400. PLUS THEY STOLE PARTS OUT OF MY CAR I WAS HOLDING FOR A FRIEND AND I HAD IN THE CAR AND THEY USE THEM AND CHARGED THE WARRANTY FOR THOSE PARTS AND IT WASN'T THEIRS TO SELL LIKE THAT

Mileage: 40,000

Dec 21, 2020

MY CAR IS PARKED LOOKS LIKE A RAINBOW COLOR IS COMING OUT FROM UNDER THE ENGINE. IT LOOKS LIKE WATER FROM A DISTANCE UNTIL YOU GET CLOSER. I HAVE NOTIFIED THE DEALERSHIP WHERE I BOUGHT IT AND HE TELLS ME THERE IS NOTHING THEY CAN DO

Dec 17, 2020

THE INTAKE MANIFOLD BLEW OUT IT'S SENSOR. NOT LIKE IT JUST WENT OUT, BUT SOME HOW PRESSURE BUILT UP AND BLEW IT OUT OF THE MANIFOLD. THIS IS EXACTLY WHAT THE REPRESENTATIVE AT THE DEALERSHIP JUST TOLD ME OVER THE PHONE. CAR IS AT THE SERVICE DEPARTMENT BECAUSE OF THE ONGOING ISSUES WITH THE TURBO AND THE MISSING BOLTS AND THE FACT THAT THIS ENGINE WAS OBVIOUSLY A FAULTY BUILD, AS GM HAS ALREADY ACKNOWLEDGED. I AM TERRIFIED TO DRIVE THIS CAR AND I STILL OWE ON IT. SO NOW WITH THE INTAKE MANIFOLD BLOWING UP AND A LEAKING VALVE COVER....I JUST DON'T UNDERSTAND HOW GM ISN'T RESPONSIBLE FOR GETTING THESE CARS OFF THE ROAD. I AM SO AFRAID OF BLOWING UP WHILE DRIVING THIS CAR I DON'T KNOW WHAT TO DO AND I BELIEVE IN KARMA AND DO NOT WANT TO TRADE IT IN FOR FEAR OF RISKING SOMEONE ELSE'S LIFE. I'VE OWNED A LOT OF VEHICLES IN THE 30 YEARS I'VE BEEN DRIVING AND AM THANKFUL I'VE NEVER HAD THIS PROBLEM BUT GOOD LORD, HOW DO I FIX THIS?

Mileage: 81,000

Oct 22, 2020

NEW 2016 CRUZE LIMITED, 2 YEARS AFTER THE PURCHASE OF THE CAR, WATER PUMP AND THERMOSTAT HOUSING REPLACEMENT(COVERED BY THE DRIVE-TRAIN WARRANTY),2 YEARS LATER, CAR OVERHEATS AGAIN, I AM APPARENTLY LOSING WATER BUT NOT EVIDENT IN THE ENGINE COMPARTMENT, I TAKE IT BACK TO THE DEALER, TOLD THEM WHAT I THOUGHT WAS HAPPENING AGAIN AND THEY CONDUCTED AN ANALYSIS FOR WHICH I HAD TO PAY $96.00, (CAR HAS 72,000 MILES, OUT OF WARRANTY) TELLING ME THE SAME THING I HAD ALREADY FIGURED OUT, THAT I NEED A NEW WATER PUMP AND THERMOSTAT HOUSING. THEY TELL ME IT WILL COST ME ABOUT $870.00. TO REPLACE THE WATER PUMP AND THERMOSTAT. NOW UNDERSTAND, MY WIFE AND I BOUGHT THIS CAR ON GOOD FAITH THAT IT WAS GOING TO BE SOMETHING THAT WE COULD RELY ON. I AM RETIRED AND SHE IS DISABLED. I NEEDED A DEPENDABLE MODE OF TRANSPORTATION. WHEN WE FIRST BOUGHT IT, IT WAS GREAT. BUT BACK TO OUR DILEMMA, AFTER I WAS GIVEN THE ESTIMATE, I TOLD THEM I DID NOT HAVE THAT KIND OF MONEY FOR THE REPAIR, AND THEY MADE SURE THE COOLANT WAS FULL AND I LIMPED IT BACK TO MY HOUSE. I PURCHASED A NEW WATER PUMP, THERMOSTAT HOUSING, AND A WATER OUTLET ASSEMBLY AND REPLACED IT MYSELF. I AM AN EXPERIENCED MECHANIC. AFTER REPLACEMENT, WHILE ON OUR WAY TO AN APPOINTMENT THE NEXT DAY, THE CAR OVER HEATED AGAIN. GOT IT BACK TO THE HOUSE, FOUND NO LEAKS, BLED THE SYSTEM TO MAKE SURE THERE WAS NO AIR IN THE LINES. DROVE IT THE NEXT DAY AND THE ENGINE STOPPED ON ME ON THE ROAD WHILE I WAS DRIVING, IT WOULD NOT RE-START. CHECKED THE OIL DIPSTICK AND FOUND WATER IN ENGINE! SOME ANALYSIS I WAS GIVEN. HAD IT TOWED TO MY HOUSE. HERE WE ARE WITH A 4 YEAR OLD CAR, 72,000 MILE ENGINE AND IT IS DONE. WE LIVE ON SOCIAL SECURITY AND I STILL OWE PAYMENTS. WHY WEREN'T THESE CARS RECALLED IF THEY KNEW SO MANY PEOPLE WERE HAVING THIS COOLING PROBLEM ON THE CARS? NOW WHAT DO WE DO? I DON'T WANT TO MAKE PAYMENTS ON A BROKEN CAR!

Mileage: 72,000

Oct 20, 2020

REOCCURING PROBLEMS WITH PCV SYSTEM.EMISSIONS SYSTEM, MASS AIR FLOW SENSORS,O2 SENSORS,INTAKE MANIFOLD, VALVE COVERS WONT ACCELERRATE, STALLS WHILE DRIVING AND IDLING, HARD SHIFTING, STABILITY CONTROL SSUES AND STABILITRACK ISSUES, INTAKE AIR FLOW SYSTEM,FUEL TRIM SYSTEM LEAN BANK

Mileage: 67,240

Sep 23, 2020

THE WHOLE ENGINE WENT OUT AND THE AUTO REPAIR SHOP THAT I TOOK IT TOO IS SAYING THE WHOLE ENGINE NEEDS TO BE REPLACED. I'M ALSO NOT THE ONLY WHO IS HAVING THIS PROBLEM WITH THIS CAR. WHAT IS GOING ON IS THAT THE ENGINE IS ALWAYS OVERHEATING AND HAVING PROBLEMS.

Sep 21, 2020

CAR SUDDENLY OVERHEATED AND WITHIN 30 SECONDS MANAGED TO SPRAY COOLANT EVERYWHERE. THE COOLANT WENT IN THE SPARK PLUGS, WARPED THE HEAD AND MANAGED TO ENTER THE PISTON COMPRESSION CHAMBER. THE HEAD WARPED AND ALLOWED COOLANT IN THE ENGINE. THIS ISSUE SHOULD HAVE BEEN JUST A SIMPLE FIX AND A REFILLING OF COOLANT BUT INSTEAD HAS BECOME A FULL ENGINE DISASTER. LUCKILY I WAS NOT ON A HIGHWAY WHEN THIS HAPPENED AND I WAS ON AN EMPTY ROAD GOING 55 OR THIS COULD HAVE BECOME A GREATER ISSUE. WHEN THE COOLANT HOUSING BUSTED IT SPRAYED ALL OVER THE ENGINE BAY AND SOME EVEN MADE IT ON THE WINDSHIELD CUTTING SOME OF MY VISABILITY. I FEEL FORTUNATE THAT I WAS DRIVING IN A STRAIGHT LINE AND NOT IN THE MIDDLE OF TRAFFIC OR A WINDING ROAD.

Mileage: 93,868

Sep 8, 2020

DTC CODE P0011 IS AN ISSUE WITH 2016 CHEVY CRUZE LIMITED CHEVY IS AWARE PIP4543D CHEVY NEEDS TO COVER THE COST OF THIS REPAIR IT IS GOING TO CAUSE ME TO GET HURT IN THIS CAR AND IF SO I WILL HOLD CHEVY RESPONSIBILE THEY NEED TO DO THE RIGHT THING THE CAR AS 90,000 MILES ON IT AND CONTIMUES TO HAVE THIS ISSUE DAILY

Mileage: 90,000

Aug 15, 2020

THE VEHICLE HAS HAD OVERHEATING ISSUES SINCE I BOUGHT IT. REPAIRED IT TWICE AND IS EXPERIENCING PROBLEMS AGAIN. I HAVE CHANGED ALL COMPONENTS OF THE COOLING SYSTEM TO NO AVAIL. I HAVE COME ACROSS COUNTLESS COMPLAINTS ABOUT THIS. WHY HASN'T THERE BEEN A RECALL FOR THIS YET?

Mileage: 85,474

Aug 2, 2020

CAR SHUTS OFF ABRUPTLY WHEN STOPPED OR AT TIMES WHEN SPEED IS DECREASED TO ALMOST PARKED. THIS TYPICALLY HAPPENS AT RED LIGHTS OR WHEN CAR IS GOING UNDER 10 MPG. IT'S HAPPENED IN BUMPER-TO-BUMPER TRAFFIC. I HAVE TO PUT IT IN PARK AND RESTART THE PUSH START. THIS HAS BEEN GOING SINCE LAST SUMMER (2019) OR SO.

Jul 14, 2020

MY VALVE COVER HAS WENT BAD AND STARTED LEAKING OIL AROUND MY SPARK PLUGS. UPON FURTHER INVESTIGATION OF MY OWN I HAVE FOUND OUT THAT THIS IS A COMMON ISSUE FOR MANY YEAR MODELS OF THE CHEVY CRUZE. MY VALVE COVER IS AN UPDATED VERSION OF THE PLASTIC ON THE 2015 AND OLDER AND IS NOW A METAL ONE. I SPOKE WITH A LOCAL MECHANIC WHO INFORMED ME HE HAS REPLACED 75 NEW VALVE COVERS THAT GENERAL MOTORS HAS BUILT A NEW VALVE COVER TO REPLACE THE METAL ONE ON MY CAR. ALSO THIS METAL VALVE COVER HAS CAUSED MY CAR TO START SMOKING HEAVILY WHEN I DROVE IT TO MAKE ME HAVE TO HAVE MY CAR TOWED HOME UNTIL I CAN GET THE ISSUE FIXED.

Mileage: 123,000

Jul 11, 2020

I OWN A 2016 CHEVROLET CRUZE WITH <100K MILES, NO ACCIDENT HISTORY, AND NO PREVIOUS ISSUES. I BOUGHT THE CAR NEW FROM THE DEALERSHIP AND HAVE BEEN THE ONLY OWNER. I WAS DRIVING STRAIGHT ON A RESIDENTIAL STREET (<30 MPH) WHEN THE CAR STARTED PUTTERING AND SHAKING. THE CAR SUDDENLY SHUT OFF RIGHT IN THE MIDDLE OF THE ROAD, AND I HAD TO SWERVE TO THE SHOULDER TO AVOID CRASHING. UPON BRINGING THE CAR TO THE CERTIFIED CHEVY DEALERSHIP, WE LEARNED THE CAR HAD A DAMAGED PISTON AND CRACKED CYLINDER WALL. THE ONLY FIX WAS TO COMPLETELY REPLACE THE ENGINE. IT SHOULD BE NOTED THE OIL HAD BEEN CHANGED JUST THE WEEK PREVIOUS. I KNOW CHEVY IS AWARE OF THIS ISSUE BECAUSE THEY RELEASED SAFETY BULLETIN PIP5421F BACK IN 2018 REGARDING THIS VERY ISSUE. I ALSO KNOW THERE IS AN ACTIVE LAWSUIT IN THE STATE OF CALIFORNIA, BUT THIS DOESN'T APPLY TO US IN MINNESOTA. I FIND IT UNACCEPTABLE THAT CHEVROLET IS AWARE OF PREMATURE ENGINE FAILURE IN THEIR VEHICLES, AND HAVE NOT ISSUED A RECALL, EVEN THOUGH IT POSES A SAFETY HAZARD.

Mileage: 90,000

May 20, 2020

P0301 CODE; STABILITRAK LIGHT FLASHES INTERMITTENTLY; AFTER TAKING IT TO A MECHANIC FOR DIAGNOSTICS THE MECHANIC STATED THAT COMPRESSION ON CYLINDERS 2-4 WAS 120PSI; CYLINDER 1 IS AT 15 PSI; AFTER FURTHER TESTING FOUND ISSUE WITH PISTON. VEHICLE WILL SHAKE WHEN RUNNING ON IDLE, SLOW TO START. *TR

Mileage: 82,000

Apr 21, 2020

CAR WHILE DRIVING SUDDENLY SPUTTERS AND STALLS. I GET AN ERROR MESSAGE SAYING TO CHECK AIRBAGS. THE LOCKS ON THE DOORS WILL UNLOCK AND LOCK AND UNLOCK AN LOCK MULTIPLE TIMES WHILE DRIVING. CHECK ENGINE LIGHT COMES ON. WHEN I PUMP GAS THE CAR WONT START IMMEDIATELY IT SPUTTERS AND CLICKS EVERY TIME.

Mileage: 80,000

Apr 7, 2020

MY CAR HAS A BAD SMELL COMING FROM THE ENGINE. IT STARTED SMELLING LIKE A DEAD ANIMAL UNDER THE HOOD, THEN IT SMELLED LIKE ANIMAL URINE, AND NOW IT SMELLS NAUSEATING, I'M NOT SURE WHERE IT IS COMING FROM OR WHY IT'S THERE, WE ALREADY CHECKED UNDER THE HOOD FOR ANY VISIBLE DAMAGE TO THE HOSES AND IT IS DISAPPOINTING THAT THERE IS NOT A RECALL FOR THIS PROBLEM THAT CHEVY CRUZE OWNERS SEEM TO COMPLAIN ABOUT. MY CAR ONLY HAS 48K MILES ON IT AND WE LET IT SIT IN THE DRIVEWAY MORE THAN RUN IT BECAUSE OF THE SMELL. THE SMELL IS THERE WHEN YOU START THE CAR -- WE HAVE TO DRIVE WITH THE WINDOWS OPEN A LITTLE BIT SO THAT WE DON'T OVERWHELMED WITH THE SMELL.

Mileage: 47,350

Apr 5, 2020

MY TURBO IS GOING OUT. THE CAR HEAVILY SHAKES WHEN IN IDLE OR AT A STOP LIGHT. IT STOPPED IN HEAVY TRAFFIC WHILE TRYING TO CROSS THE STREET, I HAD MY FOOT COMPLETELY DOWN ON THE GAS AND THE CAR DIDNT BUDGE FOR 2 MINUTES LEAVING ME SITTING IN THE MIDDLE OF THE ROAD IN HEAVY TRAFFIC..

Mileage: 148,000

Mar 15, 2020

AFTER REPAIRING THE COOLANT SYSTEM CAR, I DROVE IT AROUND THE BLOCK TO ENSURE IT WAS WORKING PROPERLY. UPON DOING SO, ALL GAUGES STOPPED WORKING. I ALSO PUT THE CAR IN REVERSE TO PARK IT IN THE DRIVEWAY AND THE TRANSMISSION WOULD NOT GO INTO THE SELECTED GEAR. WE HAD TO PUT THE CAR INTO NEUTRAL AND PUSH IT INTO THE DRIVEWAY. ALSO, ALL NOTIFICATION LIGHTS WERE ALSO LIT AT THE TIME. WHEN IT FINALLY SHIFTED INTO DRIVE THE CAR JERKED VERY HARD.

Mileage: 65,000

Mar 2, 2020

CAR STALLS OUT AFTER AUTO STOP IS DISENGAGED. BATTERY IS DEAD CAR WONT START EVEN THO BATTERY HAS POWER. DOOR LOCKS LOCK AND UNLOCK ON THERE OWN. TOUCH SCREEN FLICKERS.

Mileage: 25,380

Jan 14, 2020

I WAS DRIVING HOME FROM NEW MEXICO ON THE INTERSTATE AND MY CHECK ENGINE LIGHT RANDOMLY CAME ON. WHEN I FINALLY MADE IT HOME I TOOK IT TO A CHEVY DEALERSHIP AND SAID I HAD A TURBO LEAK. THEY DIDN'T GIVE ME ANY SPECIFICS.

Mileage: 60,000

Jan 6, 2020

CAR HAS 66062 MILES SITTING TURNED ON THE CAR HOSES STARTED LEAKING AND THE CAR STARTED SMOKING FROM UNDER THE HOOD. TOWED IT TO THE MY SHOP FOR A PRESSURE TEST THEY ADVISED IT WOULD HAVE TO GO THE DEALER FOR A COOLANT HOSE PROBLEM THEY COULD NOT ADDRESS. TOWED IT TO THE CHEVY DEALER. REPAIRS DONE WATER PUMP REPLACEMENT AND THE WATER OUTLET HOSES WERE LEAKING. I RESEARCHED THIS PROBLEM AND THIS WAS A RECALL FOR THE VERY SAME MODEL ONLY FOR THE YEARS 2011-2014. THE 2016 MODELS SHOULD BE INCLUDED IN THAT RECALL AS WELL BUT WERE NOT. I HAVE RESEARCHED MANY OF THE VERY SAME COMPLAINTS FOR THE 2016 MODELS BUT NO RECALL YET. RECALL WAS 1/2015 BULLETIN #14371B -ENGINE COOLANT LEAK FROM WATER PUMP. #

Mileage: 66,050

Dec 13, 2019

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED AND IDLING IN THE DRIVEWAY, IT TURNED OFF ON ITS OWN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE OTHER TIMES EVEN WHEN DRIVING. THE VEHICLE WAS TAKEN TO KNIGHT AUTOMOTIVE INC (383 ROUTE 3, PLATTSBURGH, NY 12901) THREE TIMES WHERE IT WAS DETERMINED THAT THERE WAS COIL FAILURE. THE VEHICLE WAS REPAIRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

Dec 2, 2019

MY 2016 CHEVROLET CRUZE WITH LESS THAN 90K MILES AT THE TIME WAS RUNNING HOT IN 2018,CAR WAS FIXED BY LOCAL CHEVY DEALERSHIP (_COOLANT JUG LEAK/ WATER HOUSING MADE OF PLASTIC CRACKED AT CLAMP CONNECTION AREA) WAS DIAGNOSTIC. AFTER FEW MONTHS IT STARTED RUNNING HOT AGAIN 2019, DEALERSHIP SAID DIAGNOSIS WAS THERMOSTAT, WATERPUMP, HOSES LEAKING.. AFTER ALL PARTS WAS REPLACED AND DRIVEN FOR COUPLE DAYS CAR DASHBOARD NOTIFICATION SAID A/C OFF/ IDLE ENGINE OVERHEATING. PAID FOR ANOTHER DIAGNOSTIC FROM DEALERSHIP AND NOW THEY ARE SAYING MAYBE A BLOWN HEADGASKET OR CRACKED ENGINE BLOCK DUE TO OVERHEATING.SEEMS AS THOUGH THE DEFECTED/ CHEAP PARTS CAUSED THIS FROM THE BEGINNING AND SHOULD BE RECALLED BEFORE SOMEONE ENGINE BLOW UP FROM OVERHEATING

Nov 12, 2019

I LIVE IN COLORADO, AND EVER TIME ITS COLD IN THE MORNING WHEN I START UP MY CAR IT GIVES ME HARD TIME AND THEN DOES AN ANT THEFT SYSTEM LOCK. WHEN IM HOME, OKAY ITS DURABLE BUT NOW ITS DONE IT WHILE IM DRIVING, AND WHEN I WAS AT THE CAR WASH. COMPLETE LOCK, STEERING WHEEL, KEY IS LOCKED IN THE IGNITION. THIS IS SUPER UNSAFE!! IVE GOTTEN THIS CAR FIXED SOOOOOO MANY TIMES THIS OUTRAGEOUS.

Mileage: 53,000

Oct 29, 2019

I PURCHASED A USED VEHICLE FROM ATLANTA LUXURY MOTORS AT KIA SOUTH ON AUGUST 11, 2019. I PURCHASED THIS VEHICLE AS-IS, BUT NO MECHANIC CLAIMS TO HAVE FOUND ANY ISSUES AT THE TIME OF INSPECTION. THE VEHICLE IS A 2016 CHEVROLET CRUZE AND ONLY HAD 70,000 MILES ON IT AT THE TIME OF PURCHASE. ABOUT TWO WEEKS AFTER PURCHASE, THE ENGINE CUT OFF AFTER THE AUTO-STOP INITIATED AND THE CHECK ENGINE LIGHT CAME ON. I HAD TO RESTART THE VEHICLE IN ORDER TO GET OUT OF THE ROAD. SINCE THEN, THE NUMBER OF TIMES THE ENGINE HAS CUT OFF HAS INCREASED IMMENSELY. AS OF OCTOBER 29, 2019, MY ENGINE CUTS OFF ANYTIME THE CAR FALLS INTO AUTO-STOP. TODAY IT HAPPENED EIGHT TIMES DURING ONE FORTY-FIVE MINUTE COMMUTE.

Mileage: 72,680

Oct 15, 2019

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE SEIZED. THE CONTACT STATED THAT THE RADIO WAS STILL OPERATING WHEN THE FAILURE OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Oct 14, 2019

WHEN THE VEHICLE GOES INTO AUTO SHUT OFF AT A STOP SIGN OR DURING TRAFFIC JAMS WHERE I AM JUST STOPPED BY MY BRAKE BUT NOT IN PARK IT FAILS TO RESTART AND SHUTS THE ENGINE COMPLETELY OFF. I HAVE TO QUICKLY PUT IT IN PARK AND PRESS THE BUTTON TO START THE ENGINE IN ORDER TO GO.

Mileage: 61,000

Aug 28, 2019

THE VEHICLE OVERHEATS ON A REGULAR BASIS. IT WENT IN FOR SERVICE FOR THIS PROBLEM ON 07-03-19, 05-06-19, 11-21-18 & 09-25-18. THE LAST BILL WAS FOR $2919.60. THE DEALERSHIP WHERE THE SERVICE IS BEING COMPLETED HAS ADVISED THAT THE 2016 CHEVY CRUZE IS VERY WELL KNOWN FOR THIS TYPE OF PROBLEM. THE LAST TIME THE VEHICLE WAS IN FOR SERVICE IT TOOK 49 DAYS FOR THE PROBLEM TO BE FIXED. THE SERVICE DEPARTMENT SAID THAT THE PARTS THAT WERE NEEDED WERE ON BACK ORDER BECAUSE SO MANY CHEVY CRUZE'S HAD THE SAME ISSUE. THIS IS A SAFETY ISSUE BECAUSE THE VEHICLE COULD BREAK DOWN AT ANY TIME AND WE COULD BE IN A VERY REMOTE AREA WITHOUT ANY HELP. THE VEHICLE HAS BEEN WORKED ON FOR THIS PROBLEM AT SANBORN CHEVROLET 1210 S. CHEROKEE LANE, LODI CALIFORNIA 95241-1057. TELEPHONE NUMBER 209-334-5000. IT APPEARS THAT GENERAL MOTORS IS WELL INFORMED ABOUT THIS ISSUE BUT CHOOSES TO PUT THEIR CUSTOMERS AT RISK.

Mileage: 76,618

Aug 11, 2019

WHILE STOPED IN A PARKING LOT, WAITING FOR A PARKING SPOT THE CAR JUST DIED. I HAD TO RESTART THE ENGINE. THIS HAS HAPPENED TWICE. I HAD PLENTY OF GAS.

Mileage: 8,000

Jul 2, 2019

CAR STALLS AT INTERSECTIONS. THE AUTO STOP FEATURE GOES FROM "AUTO STOP" ON THE DASH TO "OFF". PROBLEM OCCURS AS YOU ARE MOVING FOOT OVER FROM BRAKE TO GAS AND CAUSES THE CAR TO TURN OFF. HAVE TO PUT CAR IN PARK AND COMPLETELY RESTART THE ENGINE BY TURNING THE CAR OFF AND THEN BACK ON. TYPICALLY HAPPENS WHEN IN AN INTERSECTION/AT A STOP SIGN AND HAVE TO COME TO A COMPLETE STOP. HAS HAPPENED BEFORE IN MANY SETTINGS- CITY STOP LIGHT, CITY STOP SIGN, HIGHWAY TRAFFIC, HIGHWAY STOP SIGN, ETC. SUPER UNSAFE BECAUSE CAR IS UNABLE TO MOVE AND SHUT OFF IN THE MIDDLE OF THE ROAD FOR ABOUT 10 SECONDS. HAPPENS AT LEAST 1 TIME A DAY. MANY OTHER CHEVROLET CRUZE USERS HAVE BEEN POSTING IN FORUMS THAT IT HAS HAPPENED TO THEM AS WELL. COULD CAUSE ACCIDENTS. MAKES THE DRIVER FEEL UNSAFE AND UNEASY EVERY TIME THEY GET IN THE CAR TO DRIVE BECAUSE THERE IS A FEAR THAT IT WILL STALL OUT/BREAK DOWN AT EVERY INTERSECTION OR STOP THAT IS MADE THROUGHOUT THE DRIVE.

Mileage: 15,944

Jun 24, 2019

MY ENGINE WILL JUST SHUT OFF RANDOMLY, WITH NO WARNING AT ALL. I HAVE TOOK IT INTO DEALER BECASE IT WAS STILL COVERED UNTIL POWERTRAIN, OF COURSE THEY FOUND NOTHING AFTER HAVING MY CAR FOR 4 DAYS. MY CAR SHUTS OFF ON THE HIGHWAY, IN THE MIDDLE OF TRAFFIC, OR WHILE COMING OFF THE HIGHWAY WITH CARS TRAILING BEHIND ME. IT SHUTS OFF SITTING AT RED LIGHTS, WHEN THE AUTO START COMES BACK ON IT NEVER FULLY WILL COME BACK ON, AND JUST COMPLETELY SHUTS OFF. IN WHICH I HAVE TO PUT MY CAR IN PARK AND START THE CAR AGAIN, AND AT TIMES IT DOESN'T START RIGHT AWAY! MY CHECK ENGINE LIGHT HAS BEEN UP, HOWEVER, THE DEALERSHIP AND AN AUTO STORE BOTH PULLED CODES AND NONE HAD ANYTHING TO DO WITH THE ACTUAL ENGINE. THERE IS ALSO A "SERVICE BRAKE ASSIST" WARNING THAT HAS BEEN ON AS WELL. MY BREAKS WORK, BUT YOU HAVE TO PUSH DOWN VERY HARD FOR THEM TO WORK AT 100%. I HAVE 2 CHILDREN, AND AM A SINGLE MOM, THIS IS A HUGE SAFETY CONCERN AND PUTTING ALL OF OUR LIVES AT RISK! NO ONE SEEMS TO KNOW WHAT IS WRONG WITH THE CAR, AND I DON'T WANT ANY OF US TO GET INJURED OR DIE BECAUSE OF THIS ISSUE, BECAUSE SOONER OR LATER SOMEONE WILL.

Mileage: 40,000

Jun 10, 2019

OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE

May 30, 2019

TAKATA RECALL GOING DOWN THE ROAD COOLENT OUTLET HOUSING DISINTEGRATED WHILE HOSE ON THE RADIATOR WAS IN MOTION ON HIGHWAY IT CRACKED WHERE THE PART IS MOLDED PART IS GETS BAD QUICKLY OVERTIME AND HEAT

May 10, 2019

MY 2016 CHEVY CRUZE LIMITED STARTED TO LOSE ACCELERATION AND WOULDN'T GO OVER 40 MILES AN HOUR. NO CODE LIGHTS ARE ON AND NONE DETECTED. SO I DROVE HOME AND PARKED THE CAR AND WAITED UNTIL IT WAS COOLED DOWN AND OPENED THE HOOD TO CHECK MY OIL. I UNSCREWED THE OIL CAP WHERE YOU ADD OIL AND IT COMPLETELY SMELLED LIKE GASOLINE. NOW THE ENGINE IS STARTING TO GO CRAZY AND I AM TAKING IT IN BEFORE IT CATCHES FIRE AND PUTS ME AND ANYONE ELSE IN DANGER.

Mileage: 66,000

Mar 13, 2019

I WENT TO START THE CAR AND IT WOULD NOT START. TRIED A SECOND TIME AND IT STARTED WITH A WARNING THAT IT WAS IN "REDUCED ENGINE POWER". COULD NOT DRIVE THE CAR. PUT IT IN PARK, SHUT IT OFF. TRIED TO START IT AGAIN AND IT STARTED IN FULL ENGINE POWER BUT WITH THE CHECK ENGINE LIGHT ON. IT WAS RECENTLY SERVICED AT DENOOYER CHEVROLET IN KALAMAZOO MICHIGAN DUE TO THE SAME ISSUES, 3 TIMES PRIOR TO THIS. CAR HAS 70,000 MILES ON IT AND DOES NOT SEEM TO BE RELIABLE AT ALL WITH SAME ISSUE OCCURING SHORTLY AFTER "SERVICE/REPAIR". I WANT SOMETHING DONE ABOUT THIS. I DO NOT FEEL SAFE!!

Mileage: 70,000

Mar 7, 2019

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHEN DRIVING IN COLD WEATHER, THE TURBO BOOSTER FAILED TO OPERATE. THE CHECK ENGINE INDICATOR ILLUMINATED AND THE ENGINE SEIZED. THE VEHICLE WAS TAKEN TO WALSER POLAR CHEVROLET (612-284-4672, LOCATED AT 1801 COUNTY RD F EAST, WHITE BEAR LAKE, MN 55110) WHERE IT WAS DIAGNOSED THAT DRIVING IN THE COLD TEMPERATURE CAUSED MOISTURE TO FREEZE UP THE TURBO BOOSTER. THE TECHNICIAN STATED THAT THERE WAS NO CURRENT REMEDY FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

Mileage: 59,000

Mar 6, 2019

THE CAR OVERHEATED AND THERE IS NO COOLANT IN THE TANK AND OIL IS POURING OUT OF THE HEAD GASKET THE CAR ONLY HAS LESS THAN 70K MILES.

Mileage: 68,000

Feb 25, 2019

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING UP A HILL AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY LOST POWER AND DECELERATED TO 20 MPH. ALSO, THE SERVICE STABILITRAC AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO WEIMER CHEVROLET (10355 MT. SAVAGE ROAD NW, CUMBERLAND, MD) WHERE IT WAS DIAGNOSED THAT THE ENGINE PISTON FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,800.

Mileage: 82,800

Feb 22, 2019

ENGINE STALLS OUT WHEN TRYING TO ACCELERATE OVER 30MPH AND AFTER 5-10 SECONDS THE ENGINE UNSTALLS AND CAR SHOOTS FORWARD. PROBLEM HAPPENS MORE FREQUENTLY WHEN THE AIR CONDITIONING IS RUNNING. TOOK CAR TO DEALERSHIP FOR WARRANTY SERVICE AND SERVICE ADVISOR SAID THAT HIS 2010 CRUZE HAD THE SAME PROBLEM. SERVICE TECHS COULD NOT DIAGNOSE THE ISSUE AND SAID NOTHING COULD BE DONE TO RESOLVE THE ISSUE

Mileage: 30,000

Feb 16, 2019

I HAVE HAD ISSUES WITH ENGINE LOSING POWER OR STALING WITHOUT WARNING. NO WARNING LIGHTS WILL COME ON BEFORE HAND. I FIRST STARTED EXPERIENCE ISSUE IN JULY 2018, THE ENGINE STALLED AT STOP LIGHT; THE VEHICLE WAS REPAIRED AND RETURNED IN AUGUST. THE ISSUE RETURNED IN OCT, AT THIS TIME IT STALED GOING THREW INTERSECTION WHICH ALMOST RESULTED IN A WRECK. DEC IT LOSS POWER WHILE GOING DOWN HEY I PULLED TO SIDE AND HAD CAR PULLED IN. LAST WEEK IT STALLED WHILE GOING DOWN HIGHWAY HAD NO POWER, I CALLED DEALERSHIP AND CHEVY AND WAS GIVING AN APPOINTMENT TO BRING IT IN. ITIS CURRENTLY IN THE SHOP FOR THE SAME ISSUES. I HAVE MADE SEVERAL COMPLAINTS TO CHEVOLET AND DEALERSHIP WITH NO RESULTS. THE CAR IS BEING SERVICE AT PARIS TEXAS CHEVOLET (903) 784-7446 FOR THE 4TH TIME.

Jan 3, 2019

CONTINUING ILLUMINATION OF THE "CHECK ENGINE" LIGHT. TIED TO EMISSION SUSPECT MALFUNCTION CODES. HAS BEEN SERVICE FOR THIS PROBLEM AT LEAST FIVE TIMES. REPLACED FUEL INDUCTION SYSTEM, TURBO, FUEL INDUCTION SOLENOID AND OTHER COMPONENTS. STILL NO RESOLUTION. PROBLEM IS MADE KNOWN BY ILLUMINATION OF "CHECK ENGINE" LIGHT WHILE THE CAR IS RUNNING. NO AFTER MARKET PARTS, APPROX 48,000 MILES. THE DEALER SERVICE DEPARTMENT CANNOT SEEM TO CORRECT THE PROBLEM AFTER MULTIPLE TRIES.

Mileage: 48,000

Jul 16, 2018

CODE U0164 :DATA COMMUNICATION WITH THE CLIMATE CONTROL SYSTEM HAS BEEN LOST OR INTERRUPTED. CODE U0155 : DATA COMMUNICATION WITH THE INSTRUMENT PANEL SYSTEM HAS BEEN LOST OR INTERRUPTED. RECEIVED THESE CODES FROM ON STSR TOOK MY VEHICLE TO DEALERSHIP NEXT DAY THEY SAID THEY FOUND NO ERRORS. BUT, I DON'T KNOW HOW NOW WHEN EVER I USE XM SIRIUS RADIO IT ALWAYS SAYS LOST CONNECTION/SIGNAL. ALSO, VEHICLE IS ALWAYS HOT LIKE THE HEATER IS ON WHEN IT'S NOT ON. HAS LOST IN ACCELERATION WHILE DRIVING HIGHWAY AND CITY STREETS BEEN DOING THAT FOR THE LAST MONTH OR 2. ALSO THE DASHBOARD SEEMS TO NOT BE WORKING NO LIGHTS COME ON WHEN FLUIDS ARE NEEDED.

Mileage: 59,000

Jun 28, 2018

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED ON THE FIRST ATTEMPT. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO HURRICANE CHEVROLET (200 SATURN WAY, HURRICANE, WV 25526, (304) 562-3005) WHERE IT WAS DIAGNOSED THAT THE CONVERTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED BACK TO THE DEALER AND WAS INFORMED THAT THE WIRE TO WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS AT THE DEALER AWAITING FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000. *TT *TR

Mileage: 25,000

May 29, 2018

I WAS DRIVING ON THE HIGHWAY ON MY WAY TO DROP OFF MY DAUGHTER TO THE BABYSITTER WHEN SUDDENLY MY STEERING WHEEL STARTED GETTING HARD AND THE CAR WOULDN'T RUN, I KEPT PUSHING THE GAS PETAL AND NOTHING, MY CAR WASN'T RUNNING. WHEN SUDDENLY THE CHECK ENGINE LIGHT STARTED BLINKING AND THE TRACTION CONTROL LIGHT AS WELL. THE CAR WAS OFF IN THE MIDDLE OF THE FREEWAY, LUCKILY THERE WAS TRAFFIC AND THE CARS WERE BARELY MOVING. UNTIL FINALLY I TURNED IT BACK ON AND CONTINUED DRIVING. THE FOLLOWING DAY WHEN I WAS LEAVING TO GO TO WORK MY CAR FELT HARD AND THE ENGINE WAS SHAKING RIDICULOUSLY AND I'D PUSH ON THE GAS PETAL ON THE CAR AND IT WOULDN'T DRIVE. I HAD TO LEAVE THE CAR AT HOME AND I WASN'T ABLE TO CALL THE DEALER BECAUSE IT WAS CLOSED DUE TO MEMORIAL DAY. MY CAR WON'T GO AND I'M WAITING TO SEE WHAT THE DEALER IS GOING TO TELL ME. KEEPING IN MIND THAT THE CAR WAS BRAND NEW OLDS WHEN I GOT IT OUT OF THE DEALER.

Mileage: 15,980

Oct 10, 2017

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO WALKER CHEVROLET (3940 CAR OTHERS PKWY, FRANKLIN, TN, 37067) WHERE IT WAS DIAGNOSED THAT THE CO2 SENSOR FAILED. THE SENSOR WAS REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TWO MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER MULTIPLE ATTEMPTS, THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SECOND LOCAL DEALER (LUCAS CHEVROLET CADILLAC, 101 S JAMES CAMPBELL BLVD, COLUMBIA, TN, 38401). IT WAS DIAGNOSED THAT DUE TO AMBIENT TEMPERATURES OVER 100 DEGREES FAHRENHEIT, VAPOR BUILD-UP WAS IN THE FUEL FEED LINE AND CAUSED THE VEHICLE TO STALL. THE DEALER STATED THAT THERE WAS NO REMEDY EXCEPT HIGHER OCTANE. THE DEALER ALSO RECOMMENDED THAT THE VEHICLE BE KEPT IN COOLER TEMPERATURES AND REFRAIN FROM IDLING. THE FAILURE WAS UNDER BULLETIN PIP5507B. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. .UPDATED 11/09/17 *BF UPDATED 11/13/2017*JS

Mileage: 60,000

Oct 2, 2017

CAR GOES INTO LIMP MODE AFTER WARMS UP AND SAYS SERVICE POWER STEERING AND SERVICE TRACK STABILITY VERY DANGEROUS IN TRAFFIC

Mileage: 160,000

Sep 28, 2017

AT LEAST ONCE A WEEK, MY CHEVY CRUZE 2016 ENGINE SHUTS OFF COMPLETELY WHILE IDLE AT A STOP SIGN OF RED LIGHT. I HAVE AUTO SHUT OFF AND WHEN THE AUTO SHUT OFF IS IN PLAY IT NEVER CUTS BACK ON WHEN TAKING MY FOOT OFF THE BRAKE. I HAVE TO PUT MY CAR INTO PARK AND RESTART THE ENGINE.

Mileage: 85,000

Jun 13, 2017

CAR STALLED WHILE MAKING A LEFT TURN IN TRAFFIC- A VERY DANGEROUS SITUATION.

Mileage: 7,568

Dec 2, 2016

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING THE VEHICLE, THE "START, STOP" FEATURE WAS ACTIVATED WHEN THE CONTACT APPROACHED A RED LIGHT. WHEN THE ACCELERATOR PEDAL WAS APPLIED WHILE MAKING A RIGHT TURN, THE VEHICLE LOST POWER AND WAS ALMOST STRUCK BY ANOTHER VEHICLE FROM THE REAR. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.

Mileage: 1,400

Nov 29, 2016

RECEIVED FIRST INSPECTION, LEAVING THE DEALER, THE CAR SMELLED OF POSSIBLY A BURNING OR SOMETHING UNKNOWN. I DID NOT ASSUME THIS WASN'T NORMAL AS THEY HAD TO CHECK SEVERAL THINGS FOR THE INSPECTION. I HAD TO DRIVE VEHICLE WITH OPEN WINDOWS FOR A FEW DAYS. BUT I THOUGHT THAT PERHAPS WHILE CHECKING THE OIL THEY MAY HAVE GOTTEN SOME ON THE ENGINE OR SOMETHING. A FEW DAYS LATER, THE CAR WAS MAKING A CLANK SOUND WHEN DRIVE GEAR ENGAGED FROM FULL STOP. 11 DAYS LATER, STARTED THE CAR AND IT HAD REVVED OVER 4000 RPM. STOPPED ITSELF WITHIN SEVERAL SECONDS. FOOT WAS STILL ON THE BRAKE. DROVE 5 MILES, STOPPED AND PARKED VEHICLE. RETURNING HOME, ON A HIGHWAY, MY CAR SUDDENLY WENT OVER 4000 RPM AGAIN WHILE NOT ACCELERATING EXCESSIVELY, FLAT AND STRAIGHT ROADWAY, OVERCAST DAY, MID AFTERNOON. WAS DOING @54 MILES MPH. AT THE HIGH REV, THE CAR HAD STOPPED ITS MOMENTUM AND WAS SLOWING DOWN, BUT THE RPM DID NOT. THE CAR WENT THROUGH SEVERAL GEARS THEN ORIENTED ITSELF MANY SECONDS LATER. RECOVERY SPEED WAS 42 MPH. IMMEDIATELY CALLED THE DEALER AND SCHEDULED A DROP OFF. HAS @10,000 MILES ON IT. MOSTLY HIGHWAY DRIVING, A FEW DAYS A WEEK. OTHERWISE IT IS PARKED. MY FEAR WAS FAILURE TO CONTINUE MOMENTUM RESULTING IN ANOTHER VEHICLE COLLIDING WITH MINE AND THE INABILITY TO TAKE ANY STEPS TO PREVENT THAT FROM OCCURRING DUE TO LOSS OF MOBILITY AND CONTROL OF ACCELERATION. *TR

Mileage: 10,000

Oct 20, 2016 Fire

AS I WAS DRIVING ABOUT 35 ON A CITY STREET, EVERYTHING SEEMED LIKE JUST ANY OTHER DAY. BUT IT WAS FAR FROM IT. I STARTED TO SMELL A FUNNY PLASTIC/RUBBER LIKE SMELL COMING FROM THE FRONT OF MY CAR. SO IMMEDIATELY PULLED OVER TO CHECK WHAT WAS GOING ON. IT IS KEY TO NOTE THAT I ALSO CHECKED MY ENGINE TEMPERATURE, SPECULATING THAT MAYBE I FORGOT TO TOP OFF THE COOLANT OR SOMETHING, BUT THE TEMPERATURE WAS PERFECT. I STOPPED THE CAR, POPPED THE HOOD, AND SAW WHAT WAS TO MY SHOCK JUST INSANE... A 3 FOOT FLAME THAT WAS BURNING UP MY WHOLE ENGINE COMPARTMENT. I DID NOT EVEN TRY TO PUT THE FLAME OUT WITH ANY MEANS BECAUSE THE FLAME WAS LOCATED TOO CLOSE TO THE FUEL INJECTORS AND I WAS NOT CONFIDENT ENOUGH TO RISK IT AND TRY TO PUT OUT THE FLAME. I CALLED 911 AND IN SEVERAL MINUTES, TO MY LUCK, THEY WERE THERE AND PUT THE FLAME OUT BEFORE THE CAR BLEW UP. HOWEVER, THE WHOLE FRONT OF THE CAR AND SOME OF FRONT INTERIOR IS BASICALLY MELTED AND THE CAR IS NOT USEFUL FOR ANYTHING ANYMORE. THIS WAS A SPONTANEOUS FLAME THAT HAPPENED WHILE DRIVING NORMALLY AT ABOUT 35 MPH ON A 70 DEGREE DAY. WHAT HAPPENED? I DO NOT KNOW... BUT WHAT I DO KNOW IS THAT CARS ARE NOT SUPPOSED TO PUT THEIR DRIVERS AND PASSENGERS AT RISK OF DYING JUST BECAUSE A PERSON WANTS TO PEACEFULLY DRIVE DOWN TO POINT B FROM POINT A. PLEASE LOOK INTO THIS, WHOEVER WILL BE DOING SO. THIS KIND OF CAR MANUFACTURING IS UNACCEPTABLE! *TR

Mileage: 1,000

Oct 18, 2016 Fire

VEHICLE PROVED TO BE SPONTANEOUSLY COMBUSTIVE THUS THE CAR BURNED UP IN A FIRE DUE TO ELECTRICAL HARNESS CATCHING FIRE AS STATED FIRE FIRE DEPARTMENT FIRE INSPECTOR. NO SIGNS SHOWED ANY IMMINENT DANGER, THE DRIVER OF THE VEHICLE BARELY ESCAPED BEFORE CAR WENT UP IN FLAMES. THE VEHICLE WAS IN MOTION BEING DRIVEN ON A CITY STREET.

Mileage: 1,000

Jun 28, 2016

CHECK ENGINE LIGHT CAME ON WITH MY 2016 CHEVY CRUZE WITH LESS THAN 1300 MILES ONIT. DEALERSHIP CANT GET ME IN UNTIL LATE NEXT WEEK!!! WHY IS THIS ON ALREADY!!

Mileage: 1,284