2017 CHEVROLET CRUZE Fuel/propulsion System Problems

15 complaints about Fuel/propulsion System

15
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Fuel/propulsion System Complaints (15)

Jan 5, 2026

Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into the engine and car will not crank. Diagnostic machine indicates poor fuel to fuel injector causing a gas leak within the engine.

Oct 4, 2025

My head lights stopped working except the day time running lights. The high beams don’t work nor the actual head lights. They just went out.

May 1, 2025

There has not been any specific incident, but I have noticed a gasoline odor while driving my car. The smell is particularly strong when I open the trunk. I have had the issue inspected and inquired about the cause, as the odor began suddenly and without any apparent reason.

Mar 1, 2025

We believe the auto stop is malfunctioning. When stopping at a light the car will go into auto stop and then die. It won't restart without getting out of the car, alarming and locking it, then unlock and get back in. This is our second 2017 cruze hatchback, both purchased brand new. The first one was doing the same thing less than 2 months after we bought it. Dealership couldn't figure it out, we caused enough of a scene for them to put us in another brand new one. Obviously, a car randomly dying on the road is a safety issue. We did have our first one checked out by the dealership, Autonation Chevrolet Gulf Freeway in Houston, and they couldn't find anything wrong and couldn't recreate the issue, which is why they got us in a second one. This one didn't start doing this until a couple months ago, at at 8 years old. No warranty, and we haven't had it checked out by anyone yet. It's worth mentioning that we also had this issue with our 2017 Traverse, 3 years in. Same dealership, couldn't recreate the issue, we ended up trading it in. No lights or warning lamps of any kind appeared.

Dec 4, 2024

When it’s cold outside the air induction signal comes on and comes off. This is the second time I had this service within a year. Mechanics advised me that there is nothing wrong with my vehicle and drives smooth that the code P1101 maybe a recall because they have been seeing it much frequent on Chevy Cruze 2017,2018

Jul 24, 2023

Vehicle had a cracked piston. Now the vehicle is very sluggish while accelerating from a stop. Burns a tremendous amount of fuel. Vehicle is also stalling frequently. It’s been to Chevrolet twice and a mom and pop shop and nobody can figure out what the problem is.

Jun 26, 2022

Car has a lot of difficulty accelerating even when pressing on the gas all the way to start to go. Car rolls back when stopped. Brakes sometimes aren’t working as they should. Car isn’t breaking properly. Doesn’t stop all the way sometimes. When driving the car also, burning smell comes from under the hood after stopping the car. Please help!

Apr 25, 2022

The car acts as if it’s going to stall at every stop light and stop sign. It is slow to start and several times in the middle of a turn it just acts as if it stops.

Jul 17, 2020

FLUID LEAK WHEN RIDING FOR ALONG PERIOD ON INTERSTATE UNDER DASH WHERE BRAKING IS

Mileage: 70

Jul 1, 2020

FUEL INECTORS: AT TIMES IT SEEMS THE CAR GETS SLUGGISH, AND FIGHTS TO GET GAS TO THE INJECTORS. AT TIMES, THERE ISN'T ENOUGH POWER TO KEEP THE CAR GOING. MY CAR WAS ON AN OPEN HIGHWAY WHEN I EXPERIENCED THIS ISSUE.

Mileage: 135,097

Mar 11, 2020

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DECELERATING AT SPEEDS UNDER 5 MPH THE AUTO STOP FEATURE ACTIVATED BEFORE COMING TO A COMPLETE STOP. AFTER RELEASING THE BRAKE PEDAL THE VEHICLE FAILED TO AUTO RESTART. THE CONTACT HAD TO MANUALLY RESTART THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER PADDOCK CHEVROLET LOCATED AT (3232 DELAWARE AVE, KENMORE, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS INVALID.

Mileage: 1,000

Nov 8, 2019

WHEN TRYING TO ACCELERATE QUICKLY THE VEHICLE FEELS LIKE IT'S GOING TO DIE OUT THEN THE CHECK ENGINE LIGHT WILL COME ON, BUT AFTER ABOUT 25-30MILES IT TURNS OFF. MAINLY OCCURRED WHEN ACCELERATING INTO THE FREE WAY WITH AN INCLINE OR UNEVEN ROADWAY

Sep 30, 2019

THE SERVICE STABILITY TRACK LIGHT CAME ON ALL OF A SUDDEN AND THE CAR WAS SHAKING. MY WARRANTY TEAM OUT AT 63000 MILES, AND I WAS ONLY AT 93000. I HAD TO HAVE THE INJECTOR REPLACED AND THEY SAID I ALSO HAVE TO REPLACED THE VALVE SPRING COVER. THE MECHANIC SAID THIS IS A KNOWN ISSUE WITH CHEVY CRUZE AND THAT GM KNOWS OF THE ISSUE, BUT REFUSES TO ISSUE A RECALL. IN JUST MY AREA, ONE DEALERSHIP HAS SOLD 300 INJECTORS AND VALVE SPRING COVERS RECENTLY. I DO NOT HAVE SEVERAL THOUSAND DOLLARS TO FIX A PROBLEM THAT GM IS AWARE OF. THERE IS NO REASON I AM HAVING TO FISH OR THIS MUCH MONEY AND MY CAR ISN'T EVEN OVER 100,000 MILES AND IS LESS THAN 2 YEARS OLD. SOMETHING NEEDS TO BE DONE WITH GM.

Aug 20, 2019

VEHICLE PURCHASED UNDER 1 MONTH AGO WITH 15K MILES ON IT. VEHICLE WAS STATIONARY AT A RED LIGHT WITH AUTO STOP ENGAGED, I ATTEMPTED TO ACCELERATE AS LIGHT TURNED GREEN; AUTO STOP ATTEMPTED TO TURN ON, THEN SEEMINGLY FAILED AND VEHICLE COMPLETELY SHUT OFF. REQUIRED ME TO PUT VEHICLE IN PARK, THEN TURN KEY SO IGNITION WAS OFF THEN BACK ON AGAIN, VEHICLE CAME BACK ON WITH NO ISSUES AND I DROVE AWAY. OUTSIDE TEMPERATURE WAS 109 F, AND THIS OCCURED AT THE END OF MY 25 MILE DRIVE HOME FROM WORK USING MOSTLY SURFACE STREETS.

Mileage: 16,000

Sep 28, 2018

SAFETY ISSUE IS FUEL ECONOMY UNDER-PERFORMANCE. FUEL ECONOMY IS OVERALL 9%+,- 1% LESS THAN EPA ESTIMATES UNDER EACH RESPECTIVE DRIVING CONDITION, ACROSS ALL SEASONS, AND NOW OVER 22250 MILES DRIVEN. EXPERIENCE WITH FIVE PRIOR AND CURRENTLY OWNED GM AUTOMOBILES (2005, 2007, 2011, 2012, AND 2018 MODELS) IS THAT WE HAVE ALWAYS HAD FUEL ECONOMY PERFORMANCE MET OR EXCEED THE EPA RATINGS, CITY/COMBINED/HIGHWAY. BOTH OPERATORS USE CRUISE CONTROL UNDER MOST DRIVING CONDITIONS AT SPEED OF 25 MPH OR GREATER; AND HAVE BEEN DOING SO SINCE INITIAL PURCHASE OF THE 2017 CRUZE HATCHBACK PREMIER RS IN OCTOBER 2017. TIRES ARE KEPT INFLATED TO 35LB N2 COLD; TOP-TIER RATED GASOLINE IS USED FOR ALMOST ALL REFUELINGS. MULTIPLE SITE VISIT/REQUESTS TO TWO CHEVROLET DEALERS AND CONSUMER COMPLAINTS DIRECTLY TO CHEVROLET EXECUTIVE CUSTOMER ASSISTANCE TO ADDRESS THE UNDERPERFORMANCE HAVE RESULTED IN "NO ISSUE TO RESOLVE"/NO FAULTS FOUND BY DIAGNOSTIC TESTS (FUEL STOICHIOMETRY "NORMAL"), CHEVROLET CUSTOMER ASSISTANCE VERBAL COMMUNICATION WITH INTERMEDIATE RESPONSES BY PHONE OR EMAIL, REFUSING TO PROVIDE "CLOSURE" RESPONSES IN WRITING, THOUGH REQUESTED. FUEL PURCHASE/MILEAGE RECORD IS AT EPA'S FUELECONOMY.GOV AND FUELLY.COM, WITH ESTIMATES OF CITY VERSUS HIGHWAY USAGE. COPIES OF FUEL RECEIPTS ARE AVAILABLE UPON REQUEST; EXTRACT OF FUELLY.COM RECORD IS AT ATTACHED PDF.

Mileage: 22,252