This Problem Across All Years
After Super Cruise disengages and applies the transition brake, the brake pressure sometimes doesn’t release. The vehicle remains partially or fully braked and won’t roll freely for up to 30 minutes while on a freeway or highway. We are able to move the car to the side of road when this happens but slowly. In one case we attempted to exit the freeway and the breaks got so hot they locked up in the middle of an intersection and the police department had to direct traffic around us. When this happens the warning lights are “rear cross traffic unavailable “ and “forward collision unavailable”. Dealers have inspected and opened up tac cases with manufacturer but they claim to not know issue.
After Super Cruise disengages and applies the transition brake, the brake pressure sometimes doesn’t release. The vehicle remains partially or fully braked and won’t roll freely for up to 30 minutes while on a freeway or highway. We are able to move the car to the side of road when this happens but slowly. In one case we attempted to exit the freeway and the breaks got so hot they locked up in the middle of an intersection and the police department had to direct traffic around us. When this happens the warning lights are “rear cross traffic unavailable “ and “forward collision unavailable”. Dealers have inspected and opened up tac cases with manufacturer but they claim to not know issue.
What component or system failed or malfunctioned, and is it available for inspection upon request? The forward collision warning and rear collision warning systems malfunctioned, causing the vehicle to brake unexpectedly when there was no obstacle or threat. Yes, the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle braked suddenly and forcefully without cause. This created a risk of being rear-ended in traffic, nearly caused an accident, and also risked injury to my dog who was inside the vehicle during one of the incidents. The sudden braking while backing out of my garage also poses a safety hazard. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has occurred multiple times but has not yet been formally reproduced or confirmed by a dealer or independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle or component has not yet been inspected by the manufacturer, police, insurance representatives, or others. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the braking events. The problem occurred suddenly without any prior indication.
What component or system failed or malfunctioned, and is it available for inspection upon request? The forward collision warning and rear collision warning systems malfunctioned, causing the vehicle to brake unexpectedly when there was no obstacle or threat. Yes, the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle braked suddenly and forcefully without cause. This created a risk of being rear-ended in traffic, nearly caused an accident, and also risked injury to my dog who was inside the vehicle during one of the incidents. The sudden braking while backing out of my garage also poses a safety hazard. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has occurred multiple times but has not yet been formally reproduced or confirmed by a dealer or independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle or component has not yet been inspected by the manufacturer, police, insurance representatives, or others. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the braking events. The problem occurred suddenly without any prior indication.
The vehicle seemingly at random, will engage automatic emergency braking. These events are hard braking events, locking up wheels and engaging ABS for brief moments at 75mph. There is no sensitivity adjustment, forcing the safety features off to ensure I am not rear ended. In my first month of ownership, we have experienced: 1) backing out of my garage in good weather and into my driveway (flat surface, no hills) causing whiplash. 2) inside turning lane of a 2-lane left turns, presumably detecting the outside lane vehicle, stopping in the middle of an intersection instantly. Assumed going 18-20mph. Almost caused accidents behind me. 3)On interstate, going 75 mph in good weather, passing a vehicle estimated to be going 65mph, caused the braking system to engage hard and the tires to squeal from locking up. Vehicle nearly lost control. Software is up to date, last update was mid March 2025
The vehicle seemingly at random, will engage automatic emergency braking. These events are hard braking events, locking up wheels and engaging ABS for brief moments at 75mph. There is no sensitivity adjustment, forcing the safety features off to ensure I am not rear ended. In my first month of ownership, we have experienced: 1) backing out of my garage in good weather and into my driveway (flat surface, no hills) causing whiplash. 2) inside turning lane of a 2-lane left turns, presumably detecting the outside lane vehicle, stopping in the middle of an intersection instantly. Assumed going 18-20mph. Almost caused accidents behind me. 3)On interstate, going 75 mph in good weather, passing a vehicle estimated to be going 65mph, caused the braking system to engage hard and the tires to squeal from locking up. Vehicle nearly lost control. Software is up to date, last update was mid March 2025
Front or rear sensors Slamming on breaks multi times called on star not able to get in for service sometimes car for would have many error message systems not available key not in car while driving - cameras not working while on atleast 25 calls to on star and 4 or 5 hours on hold with chevy ev department Because of this CAR was traded in financial loss was over $18,000
Front or rear sensors Slamming on breaks multi times called on star not able to get in for service sometimes car for would have many error message systems not available key not in car while driving - cameras not working while on atleast 25 calls to on star and 4 or 5 hours on hold with chevy ev department Because of this CAR was traded in financial loss was over $18,000
When in reverse brakes will automatically activate alerting to a pedestrian when there isn't anything there.
When in reverse brakes will automatically activate alerting to a pedestrian when there isn't anything there.
Good day, We purchased our 2024 Chevy Equinox EV a month and a half ago. The issue we are having is very concerning. The vehicle will suddenly come to a complete stop at unexpected times. At first, it happened 3 times while we were backing up. There was no object in the road, no warning beeps, no shaking of the seat. It simply stopped very suddenly and would not back up anymore. I had to put in in park and then again in reverse to have it move again. It’s one thing doing this while slowly backing. Last night it did it again as we were pulling into a parking spot, while in Drive. It stopped so suddenly that we both had sore necks. We are terrified that it will stop itself again while we are at a higher rate of speed or around other vehicles. It is available for inspect at any time. The dealer is entering a ticket with GM tomorrow, October 23rd. It has not been reproduced yet by the dealer. Please advise. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Good day, We purchased our 2024 Chevy Equinox EV a month and a half ago. The issue we are having is very concerning. The vehicle will suddenly come to a complete stop at unexpected times. At first, it happened 3 times while we were backing up. There was no object in the road, no warning beeps, no shaking of the seat. It simply stopped very suddenly and would not back up anymore. I had to put in in park and then again in reverse to have it move again. It’s one thing doing this while slowly backing. Last night it did it again as we were pulling into a parking spot, while in Drive. It stopped so suddenly that we both had sore necks. We are terrified that it will stop itself again while we are at a higher rate of speed or around other vehicles. It is available for inspect at any time. The dealer is entering a ticket with GM tomorrow, October 23rd. It has not been reproduced yet by the dealer. Please advise. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)