This Problem Across All Years
The vehicle seemingly at random, will engage automatic emergency braking. These events are hard braking events, locking up wheels and engaging ABS for brief moments at 75mph. There is no sensitivity adjustment, forcing the safety features off to ensure I am not rear ended. In my first month of ownership, we have experienced: 1) backing out of my garage in good weather and into my driveway (flat surface, no hills) causing whiplash. 2) inside turning lane of a 2-lane left turns, presumably detecting the outside lane vehicle, stopping in the middle of an intersection instantly. Assumed going 18-20mph. Almost caused accidents behind me. 3)On interstate, going 75 mph in good weather, passing a vehicle estimated to be going 65mph, caused the braking system to engage hard and the tires to squeal from locking up. Vehicle nearly lost control. Software is up to date, last update was mid March 2025
The vehicle seemingly at random, will engage automatic emergency braking. These events are hard braking events, locking up wheels and engaging ABS for brief moments at 75mph. There is no sensitivity adjustment, forcing the safety features off to ensure I am not rear ended. In my first month of ownership, we have experienced: 1) backing out of my garage in good weather and into my driveway (flat surface, no hills) causing whiplash. 2) inside turning lane of a 2-lane left turns, presumably detecting the outside lane vehicle, stopping in the middle of an intersection instantly. Assumed going 18-20mph. Almost caused accidents behind me. 3)On interstate, going 75 mph in good weather, passing a vehicle estimated to be going 65mph, caused the braking system to engage hard and the tires to squeal from locking up. Vehicle nearly lost control. Software is up to date, last update was mid March 2025
Have had no heat in the car for several days. Today while driving on the freeway, vehicle has warning come up of "High Voltage Warning" and "Service Vehicle Soon." Dealership cannot get car in for another week and no loaner vehicles to any customers.
Have had no heat in the car for several days. Today while driving on the freeway, vehicle has warning come up of "High Voltage Warning" and "Service Vehicle Soon." Dealership cannot get car in for another week and no loaner vehicles to any customers.
I was driving on the freeway and the dashboard went dark and then rebooted. I did not have a speedometer. I did not lose control of the car. It was frightening.
I was driving on the freeway and the dashboard went dark and then rebooted. I did not have a speedometer. I did not lose control of the car. It was frightening.
- Vehicle showed error message for high voltage battery on 1/3/2025 at less than 5,000 miles. Vehicle was able to drive unrestricted (full speed and acceleration). Vehicle was able to fast charge even though the vehicle was coding for high voltage battery issue. Was informed via Chevy EV that it could be a "glitch" and to continue to drive it, charge it, and see if it would just go away. I did not feel comfortable driving around with a high voltage battery warning and took it to the dealership. Dealership tried to make me drive off lot with it saying it might just be a "glitch" and to call them back if it did not go away. I refused got mgmt involved and was provided a loaner so they could look at my vehicle. - Dealership called me and notified me ,1/6/2025 11:32 AM, that the error was in the thermal management system for the battery. The heat pump that is used to provide thermal mgmt to the battery to ensure safe operating temps had failed. - Safety was put in risk because I park in my driveway which sides up against my house as well as my neighbors house. There is where my charger is also installed. Safety for myself and others was also put at risk. Highway driving increases heat of the battery pack I was told to continue using this vehicle (drive highway daily) which endangers myself in the vehicle and other people around if it caught on fire. - Vehicle was inspected on 1/6 and found to have faulty Thermal system after being told to keep driving on 1/3. - Warning lamp no actual restrictions or information as to what was wrong. GM wanted me to keep driving it.
- Vehicle showed error message for high voltage battery on 1/3/2025 at less than 5,000 miles. Vehicle was able to drive unrestricted (full speed and acceleration). Vehicle was able to fast charge even though the vehicle was coding for high voltage battery issue. Was informed via Chevy EV that it could be a "glitch" and to continue to drive it, charge it, and see if it would just go away. I did not feel comfortable driving around with a high voltage battery warning and took it to the dealership. Dealership tried to make me drive off lot with it saying it might just be a "glitch" and to call them back if it did not go away. I refused got mgmt involved and was provided a loaner so they could look at my vehicle. - Dealership called me and notified me ,1/6/2025 11:32 AM, that the error was in the thermal management system for the battery. The heat pump that is used to provide thermal mgmt to the battery to ensure safe operating temps had failed. - Safety was put in risk because I park in my driveway which sides up against my house as well as my neighbors house. There is where my charger is also installed. Safety for myself and others was also put at risk. Highway driving increases heat of the battery pack I was told to continue using this vehicle (drive highway daily) which endangers myself in the vehicle and other people around if it caught on fire. - Vehicle was inspected on 1/6 and found to have faulty Thermal system after being told to keep driving on 1/3. - Warning lamp no actual restrictions or information as to what was wrong. GM wanted me to keep driving it.
The turn signal stalk, when self-canceling from a right turn, will drop too hard, and will turn on the left turn signal after the turn, causing confusion to not only the vehicle operator, but other drivers on the road. This has happened on multiple occasions.
The turn signal stalk, when self-canceling from a right turn, will drop too hard, and will turn on the left turn signal after the turn, causing confusion to not only the vehicle operator, but other drivers on the road. This has happened on multiple occasions.
This was new vehicle in the dealer parking lot with 215 miles on it. I took it for a test drive with the sales person in the city next to me on the passenger seat.I was on the interstate with adaptive cruise control on. When the electric breaks failed and all kinds of information popped up on the screen. The display screen toggled between, "Brake System Failure - 62 MPH Top Speed" and "Service ESC". Fortunately, interstate was not too crowded. I could sense that it took a great deal of effort effort to slow down the vehicle. So luckily there was an exit coming soon. So exited the interstate and found a shopping center parking lot. Was able to slow slowly pull into the parking lot And pull into a spot with great difficulty. Turn the car off and turn the car back on and the arrow is disappeared, and the car began to function normally.
This was new vehicle in the dealer parking lot with 215 miles on it. I took it for a test drive with the sales person in the city next to me on the passenger seat.I was on the interstate with adaptive cruise control on. When the electric breaks failed and all kinds of information popped up on the screen. The display screen toggled between, "Brake System Failure - 62 MPH Top Speed" and "Service ESC". Fortunately, interstate was not too crowded. I could sense that it took a great deal of effort effort to slow down the vehicle. So luckily there was an exit coming soon. So exited the interstate and found a shopping center parking lot. Was able to slow slowly pull into the parking lot And pull into a spot with great difficulty. Turn the car off and turn the car back on and the arrow is disappeared, and the car began to function normally.
I bought an Equinox EV on August 13, 2024. After purchasing, I found the infotainment system and central cluster became very hot after driving for about 45 minutes. The infotainment screen even was too hot to be touched. The dealer checked the car on 08/20, found error codes related to Front Faceplate Temperature Control Circuits, as the attached DTC report shows. Instead of fixing the errors, the dealer erased the codes, and told me comparing with a new like vehicle, the screen temperature is normal. I used the car next day, both cluster and infotainment screens became overheating again after about 45 minutes driving. I measured the temperature of the infotainment screen, it reached about 150 oF. This is certainly not normal. The overheating has posed safety risk to me. The central cluster and infotainment system can be damaged by the overheating and causes serious accident someday.
I bought an Equinox EV on August 13, 2024. After purchasing, I found the infotainment system and central cluster became very hot after driving for about 45 minutes. The infotainment screen even was too hot to be touched. The dealer checked the car on 08/20, found error codes related to Front Faceplate Temperature Control Circuits, as the attached DTC report shows. Instead of fixing the errors, the dealer erased the codes, and told me comparing with a new like vehicle, the screen temperature is normal. I used the car next day, both cluster and infotainment screens became overheating again after about 45 minutes driving. I measured the temperature of the infotainment screen, it reached about 150 oF. This is certainly not normal. The overheating has posed safety risk to me. The central cluster and infotainment system can be damaged by the overheating and causes serious accident someday.
When operating the turn signal after finishing the turn when it cancels it will sometimes activate the lane change feature for the opposite direction causing the signals to give a false indication of intended action by the driver.
When operating the turn signal after finishing the turn when it cancels it will sometimes activate the lane change feature for the opposite direction causing the signals to give a false indication of intended action by the driver.