2015 CHEVROLET EQUINOX Air Bags Problems

36 complaints about Air Bags

36
Complaints
17
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (36)

Sep 23, 2025 Crash

Hello, on September 5, 2025 I was driving my 2015 Chevy equinox. I was in a collision while driving my 2015 equinox going at a speed of 60 mph on a highway. On the day of the collision i hit a cargo truck that was carrying vehicles an it completely destroyed the front of my 2015 chevy equinox despite the severity of the impact. None of the airbags deployed. Fortunately me and my daughter did not sustain any injuries but I agree strongly that air bags should have deployed by the severity and location of the impact. This could have been more dangerous if someone else had been in the vehicle or if the wreck was slightly worse. My vehicle was viewed by the police at scene but no one else. There was no warning lights or messages prior to the accident. I am submitting this report because I believe the airbag system may have failed and I wanna make sure this is investigated I still have the vehicle and can provide photos and further details if needed.

Sep 26, 2024

There is a warning to service airbag. I took to dealership there is a recall on thus issue for certain vins, but not mine. They said my sensor under passenger seat is defective and would cost $1800+ to fix. I don't understand if this is a known issue and recall for some vehicles...why not mine?

Jul 15, 2024

Oil consumption issues, engine failure, does not indicate oil low light when oil is low, catalytic converter failure

Dec 16, 2023 Crash

Car received a front impact and airbags did not deploy despite the alert on the dash saying “service airbags” immediately after collision. Seat belts engaged though.

May 16, 2023

The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at various speeds on a several occasion, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Mileage: 130,000

Apr 15, 2023

Drivers seat back rest air bag randomly deployed when I was in park, in my driveway taking my seat belt. Bruised my arm/ side of body pretty good. I had no idea how that could happen however, I connected my scanner tool to the car and come to find out I had 7 air bag/srs codes. After that happened all of my seat belts locked up, and per the scanner, it says a few other air bags have deployed but they haven't. This happened a while ago, (wife's car) and I haven't had time to reach out about it. I still drive it just to work and back but I disconnected the srs module in fear of the air bags the scanner tool said deployed WILL deploy while I'm driving. No previous codes or air bag light were shown before that occurred along with no previous repairs or modifications at the time were done besides regular maintenence. Hasn't been inspected but the light is still on, they're hard codes that can't be cleared, and the deployed air bag/seat back cover is still present.

Nov 14, 2022

When starting my vehicle I get a message on the dash that service is needed for the airbag. I took my vehicle to a chevy dealer and a diagnostic test was performed. I have not had the work done at this time. However I know it is needed and in the process of scheduling an appointment. I have always owned Chevy's and have never had a problem with the airbags. I know this is a safety issue and should be a concern for the company. I truly think this should be on the recall list. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jan 21, 2022

The service airbag sensor is constantly going off. It scares me, I am afraid it will explode

Nov 1, 2021 Crash

The contact owned a 2015 Chevrolet Equinox. The contact stated that while driving at 45 mph, another vehicle in front of the contact's made a left turn but the contact was not able to brake in time and rear-ended the other vehicle. No air bags were deployed. The contact was transported by ambulance for a compression fracture on her vertebrae. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

Jan 22, 2021

MY PASSENGER SIDE AIRBAG WILL GO OFF SAYING IT IS NOT WORKING EVEN WHEN PEOPLE ARE SITTING IN IT. THIS IS A SAFETY HAZARD AND SHOULD BE A COVERED COST AT GM SHOULD REPAIR AND NOT THE CONSUMER.

Mileage: 60,000

Jan 3, 2021

MY PASSENGER SIDE AIRBAG WILL GO OFF SAYING IT IS NOT WORKING EVEN WHEN PEOPLE ARE SITTING IN IT. THIS IS A SAFETY HAZARD AND SHOULD BE A COVERED COST AT GM SHOULD REPAIR AND NOT THE CONSUMER

Mileage: 98,765

Jan 1, 2021 Crash

ON DEC 31, 2020 I STRUCK A DEER ON A COUNTY RD GOING APPROX 45MPH. THE IMPACT WAS SO HARD THE DRIVE TRAIN WAS SHOVED INTO THE CAR AND THE RADIATOR EXPLODED AND THE ENTIRE FRONT PASSENGER SIDE WAS DESTROYED. NEITHER PASS. NOR DRIVERS SIDE DOORS WOULD OPEN. THE CAR IS A TOTAL LOSS YET THE AIRBAGS NEVER DEPLOYED THROUGHOUT THE ENTIRE VEHICLE BUT YOU COULD SEE A WHITE POWDERY SMOKE AND IT SMELL AS IF THEY DID AND THE CAR NOW SAYS SERVICE AIRBAGS. ALSO THE DRIVER AND PASSENGER SIDE SEAT BELT NEVER RETRACTED BACK AND MY DAUGHTER AND I WERE BOTH INJURED AS I WAS SLAMMED INTO THE STEERING WHEEL SUFFERING DAMAGE TO MY CHEST AND FACE AND HER HEAD/ FACE BOUNCED OFF THE DASH DUE TO THE AIR BAGS NOT DEPLOYING AND THE SEATBELTS NOT WORKING. WE ARE LUCKY WE WEREN'T KILLED AS THE ENTIRE FRONT END OF THE VEHICLE, ENGINE INCLUDED WAS PUSHED TO THE INSIDE OF THE CAR. WE WERE GOING TO LOOK INTO GETTING US ANOTHER EQUINOX AS I HAD JUST HAD THIS ONE FOR ABOUT SEVEN MONTHS BUT I ABSOLUTELY LOVED IT BUT AFTER READING ALL THESE REPORTS THAT ARE IDENTICAL TO OURS AS FAR AS SEATBELTS AND AIRBAGS GO AND REALIZING THIS IS A VERY COMMON THING WITH 2015 EQUINOX AND AFTER THIS HAPPENING TO US IT'S OBVIOUS THIS VEHICLE IS NOT SAFE TO DRIVE OR AT LEAST NOT SAFE TO GET INTO AN ACCIDENT WITH AND IT SOUNDS LIKE THERE NEEDS TO BE A RECALL BUT YET THAT HASN'T HAPPENED. I HAVE READ HUNDREDS OF REPORTS EXACTLY LIKE THIS ONE. I'M VERY DISAPPOINTED IN CHEVY FOR LETTING THIS CONTINUALLY HAPPEN WITH NO RECALL OR WARNING TO YOUR CUSTOMERS. . A POLICE REPORT WAS FILED ON THIS AND INJURIES DID OCCUR. THE POLICE OFFICER AND THE WRECKER DRIVER SAID THEY'VE NEVER SEEN A DEER DO SO MUCH DAMAGE TO A VEHICLE BEFORE AND THE OFFICER COULD NOT BELIEVE THAT THE AIRBAGS DID NOT DEPLOY ON US AND SAID THAT WE MOST DEFINITELY NEED TO CHECK INTO IT BECAUSE HE WOULD ASSUME THAT THEY WERE RECALLED BUT HERE WE ARE AND THEY'RE NOT.

Mileage: 65,000

Dec 20, 2020 Crash

WE HIT A DEER GOING 70 MPH LAST NIGHT ON INTERSTATE 10 HEADED WESTBOUND , UPON IMPACT THE AIRBAGS DID NOT GO OFF. WE SMELLED SOMETHING THAT SMELLED LIKE IT WAS BURNING, IT WAS THE IGNITER TO THE AIRBAGS. NOW THE CAR IS GIVING US A SERVICE AIRBAG MESSAGE ON THE SCREEN. OUR AIRBAGS ALL FAILED TO DEPLOY.

Mileage: 106,000

Sep 25, 2020

AIR BAG SERVICE

Sep 14, 2020

I WAS DRIVING HOME AND DROVE OVER A POT HOLE IN THE ROAD WHEN I WAS TURNING AT INTERSECTION, THEN APPROXIMATELY 3-5 SECONDS AFTER CURTAIN AIR BAGS DEPLOYED AS WELL AS THE ONE FROM STEERING WHEEL. THE STEERING WHEEL AIR BAG DID NOT FULLY INFLATE DUE TO METAL FRAGMENTS THAT WERE SHOT OUT CAUSING A PUNCTURE TO THE AIR BAG AND THOSE FRAGMENTS CAUSED PUNCTURE WOUNDS TO MY ARM, AND CRACKED THE DRIVER SIDE DOOR WINDOW. I WAS NOT IN A COLLISION AT THAT TIME. I HAVE THE REPORT FROM MY INSURANCE WHERE IT STATES THIS CAR HAD A RECALL FOR AIR BAG ISSUES ONE BEING THAT OBJECTS MAY CAUSE INJURY AND OR DEATH FROM SHOOTING OUT. I HAD TAKEN MY VEHICLE TO THE DEALERSHIP IN JUNE DUE TO THE STABILITIES AND SERVICE AIR BAGS LIGHT WAS ON. THIS WAS NOT DISCLOSED TO ME AT THE TIME OF PURCHASE AND ANY OTHER TIME I TOOK IT IN FOR SERVICES. AFTER INVESTIGATION THRU MY INSURANCE IT WAS DECLARED A TOTAL LOSS. I HAVE TRIED REPEATEDLY AND UNSUCCESSFULLY, TO REACH OUT TO MANAGEMENT FOR OVER A MONTH NOW AND THEY SEEM TO NOT WANT TO HELP. I HAVE PHOTOS TO SHOW CONDITION OF THE VEHICLE, THE 23 PAGE REPORT FROM MY INSURANCE AS WELL AS MY INJURIES. I PUT $5000 DOWN , INCLUDED IN THAT WAS A TRADE IN. NOW IM LEFT WITHOUT A CAR AND DEALING WITH A DEALERSHIP THAT SEEMS NOT TO CARE. ON THE 23RD PAGE IS WHERE IT STATES THIS VEHICLE MAY BE ONE OF THE AFFECTED ONES. WELL IT WAS BECAUSE IT HAPPENED TO ME. THE INSURANCE TOOK POSSESSION OF CAR OVER 2 WEEKS AGO.*DT*DT*DT*JB*JB*JS

Mileage: 94,000

Jun 24, 2020

THE AIRBAG MODULE NEEDS REPLACING AT 109000 MILES AND COST $1100.00. WARRANTY IS EXPIRED. *TR

Mileage: 109,000

May 16, 2020

FIRST THE SERVICE AIRBAG LIGHT COMES ON AND NONE OF THE BUTTONS ON THE STEERING WHEEL WORK. NOW THE HORN IS CONTINUOUSLY BLOWING WHILE DRIVING, AND WON'T STOP UNTIL THE CAR IS TURNED OFF. *TR

Mileage: 70,000

May 8, 2020

WHILE IN MY GARAGE I GO GET INTO MY 2015 CHEVY EQUINOX LTZ. I START IT UP AND THEN ON THE DIC A MESSAGE SHOWED SAYING SERVICE AIR BAG. *TR

Mileage: 77,119

Oct 21, 2019 Crash

I WAS DRIVING HOME FROM WORK.WHILE MAKING A TURN MY CAR WAS UNABLE TO BRAKE. I SLAMMED INTO A TELEPHONE POLE WHICH MY AIRBAGS DID NOT DEPLOY. MY CAR HIT THE POLE A HARD RIGHT. MY HEAD AND NECK WAS PUSH FORWARD EXTREMELY FAST CAUSING TRAUMA.

Mileage: 15

Jul 7, 2019 Crash

TAKATA RECALL HIT CAR BROAD SIDE 7000+DAMAGE AIRBAG DIDN'T DEPLOY IT WAS IN MOTION IN TOWN ON JUNE 24 2019

Mileage: 55,400

Jun 4, 2019 Crash

ESTAVA SALIENDO DEL FREEWAY 99 Y VAJE ALA CALLE NORTH IN FRESNO CA Y YO PARE PORQ LA CALLE NORTE LOS CARROS SEGUIAN EN MOVIMIENTO Y ESPERAVA A Q PASARAN PARA YO INCORPORARME AL TRAFICO YO ESTAVA EN ALTO CUANDO UN TRAILER DE FEDEX ME INPACTO POR DETRAS LLEVAVA MI BEBE Y MI ESPOSA Y LAS BOLSAS DE AIRE NO EXPLOTARON SOLO APARESIO EL SENSOR DE BOLSAS DE AIRE EN EL TABLERO

Mar 27, 2019

THE AIRBAG LIGHT CAME ON AND THEN THE CAR GOT STUCK IN PARK. NOW THE KEY WANT COME OUT THE IGNITION. TOOK IT TO THE DEALER HE SAID THE PASSENGER AIRBAG MODULE NEEDS TO BE REPLACED AND THE BATTERY TERMINAL NEEDS TO BE REPLACED.

Jan 29, 2019

SERVICE AIRBAG DASH LIGHT/ALARM COMES ON EVERY 10 SECONDS WHETHER SOMEONE IS IN THE SEAT OR NOT. WAS TOLD THAT I NEEDED TO REPLACE THE PASSENGER SIDE PRESENCE DETECTOR AND MODULE.

Mileage: 53,000

Jan 1, 2019 Crash

TAKATA RECALL: MY CAR WAS INVOLVED IN A 3 CAR CRASH AT THE CORNER OF 28TH AVE N AND 4TH ST. N ON DECEMBER 14, 2018. I WAS IN THE MEDIAN WAITING TO CROSS ONCOMING TRAFFIC WHEN I PERCEIVED THE LANES WERE CLEAR AND PROCEEDED TO CROSS THE ROAD. I WAS T-BONED BY AN ONCOMING DODGE AVENGER, INTO THE FRONT END OF A JEEP WRANGLER AND PUSHED INTO A STOP SIGN. MY AIRBAGS FAILED TO DEPLOY BUT THE AVENGER'S PASSENGER AND DRIVER AIRBAGS DEPLOYED.I WAS TAKEN TO BAYFRONT ER BY AMBULANCE AND ADMITTED TO TRAUMA DEPARTMENT SUFFERING A STERNUM FRACTURE AND COMPRESSED CHEST INJURIES. MY LEFT HAND ALSO SUFFERED A POSSIBLE FRACTURE. THE POLICE REPORT IS NOT FACTUAL. IT STATES MY AIRBAGS WERE DEPLOYED BUT FROM THE PICTURE YOU CAN CLEARLY SEE THEY WERE NOT AND THE INSURANCE ADJUSTER WILL TESTIFY THAT THEY WERE NOT DEPLOYED.

Mileage: 38,502

Nov 5, 2018 Crash

TAKATA RECALL I WAS INVOLVED IN A CAR WRECK ON A CITY STREET. MY CAR WAS TOTALED AND NOT EVEN ONE AIRBAG DEPLOYED. IT WAS A FRONT END COLLISION. I WAS TRAVELING EAST ABOUT 20-25 MILES PER HOUR AND S VEHICLE RAN A STOP SIGN GOING EXCESSIVELY FAST. I HIT THE PASSENGER SIDE OF HER VEHICLE. MY VEHICLE SPUN AROUND 90 DEGREES AND ENDED UP IN A DITCH HITTING A STOP SIGN ON DRIVERS SIDE DOOR. FRONT OF MY EQUINOX WAS TOTALED.

Mileage: 56,000

Sep 13, 2018

THE PASSENGER SEAT AIRBAG SENSOR LIGHT GOES ON EVERY FEW SECONDS. IT DOES NOT MATTER IF ANYONE IS IN THE SEAT OR IT IS EMPTY. IT JUST STARTED OUT OF THE BLUE AND I AM READING THAT OTHER OWNERS ARE HAVING THE SAME ISSUE. THIS ONLY HAPPENS WHEN THE VEHICLE IS MOVING.

Mileage: 90,000

Aug 27, 2018

PASSENGER SIDE AIRBAG PANEL HAS BEEN DETACHING ITSELF. POPPING IT BACK IN BUT IT CONTINUES TO FALL OFF ON ONE END. AFRAID IT MIGHT GO OFF AT RANDOM WHEN SOMEONE SITTING IN PASSENGER SEAT.

Aug 8, 2018

TAKATA INFLATORS PASSENGER AIR BAG SERVICE LIGHT IS ON. THIS HAS BEEN DINGING EVERY MILE TO ALERT US SINCE JULY 18, 2018. IT STARTED ON1-40 NEAR GATLINGBURG, TN. WE LISTENED TO THE DING DING DING ALL THE WAY HOME TO FRANKLIN, OH - OVER 6 STRAIGHT HOURS AND ARE STILL LISTENING TO THE DING DING DING EVERYTIME WE DRIVE THIS EQUINOX. TOOK IT IN FOR SERVICE AND FOUND OUT THERE WAS A RECALL FOR THIS MODEL AND YEAR BUT WE DID NOT RECEIVE A RECALL NOTICE. WARRANTY EXPIRED BY A FEW WEEKS. THIS IS COSTING US OVER $800 TO HAVE IT REPLACED. WE FEEL THIS IS A SAFETY MANUFACTURING DEFECT THAT WE HAVE NO CONTROL OVER. WE'VE BEEN DRIVING IT SINCE THE ALERT STARTED JULY 18TH, 2018. TOOK US TWO WEEKS TO GET INTO THE DEALERSHIP AND NOW WE'RE WAITING FOR THE PART TO COME IN. WE ARE DRIVING A VEHICLE THAT COULD POSSIBLE BE DANGEROUS. CONTACTED CHEVY CUSTOMER SERVICE AND WERE TOLD THEY COULD NOT HELP US AND CHEVROLET WOULD NOT BE PAYING TO HAVE THE AIRBAG REPLACED BECAUSE OUR VIN # WAS NOT ON THE RECALL. NO PROBLEM WITH OUR DEALERSHIP - STILL WAITING ON THE PART. PLEASE LET US KNOW WHAT'S GOING ON WITH THE RECALL AND WHY WE WERE NOT NOTIFIED. THANKS

Mar 1, 2018

SERVICE AIR BAG LIGHT COMES ON EVERY 10 SECONDS. CAR HAS NEVER BEEN IN AN ACCIDNET

Mileage: 55,000

Apr 25, 2017 Crash

TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

Mar 8, 2017 Crash

TL* THE CONTACT RENTED A 2015 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE VIOLENTLY SHOOK AND VEERED TO THE LEFT AND RIGHT. AS A RESULT, THE CONTACT LOST CONTROL AND COLLIDED WITH A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE POLICE OFFICER STATED THAT THE FRONT PASSENGER RIM WAS SHATTERED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE CONTACT DID NOT STATE IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE CONSUMER STATED THE VEHICLE WAS INSPECTED BY THE RENTAL COMPANY AND IT WAS FOUND THAT THE CONSUMER WAS AT FAULT. *JS

Mileage: 13,000

Jan 25, 2017 Crash

I HIT A DEER GOING AT LEAST 60 MILES AN HOUR. DAMAGED THE RIGHT FRONT OF VEHICLE ( APPROX. $8,000 IN DAMAGE) AIR BAGS DID NOT DEPOLY BUT SEAT BELTS WOULD NOT RETRACT AND MESSAGE SAID THE AIR BAGS HAD DEPLOYED AND THERE WAS FOUL ODOR AS IF THEY HAD.

Mileage: 25,200

Jan 24, 2017 Crash

VEHICLE WAS STRUCK IN THE FRONT AND RIGHT SIDE BY ANOTHER VEHICLE AS DRIVER WAS CROSSING A TWO-LANE CITY HIGHWAY. THE SEAT BELTS WERE ON,BUT NONE OF THE FRONT OR SIDE AIRBAGS DEPLOYED.THE DRIVER SUFFERED A MILD CONCUSSION AS A RESULT OF BEING THROWN AROUND AND BRUISED LEG. PASSENGER WAS THROWN AROUND,ALSO, RESULTING IN BOTH BEING CHECKED OUT AT THE ER.THE VEHICLE WAS DECLARED A TOTAL LOSS BY INSURANCE COMPANY.

Mileage: 37,000

Jan 3, 2017 Crash

AFTER AN ACCIDENT, THERE WAS SIGNIFICANT DAMAGE TO THE FRONT END INCLUDING PART OF THE FRAME. INSIDE THE VEHICLE HOWEVER, NONE OF THE AIRBAGS DEPLOYED AT TIME OF THE ACCIDENT. THE VEHICLE WAS LATER TOTALED DUE TO THE SIGNIFICANT DAMAGE TO THE MOTOR, PART OF THE FRAME AND FRONT END.

Mileage: 48,000

Dec 21, 2015 Crash

TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND CRASHED INTO A CURB. THE CONTACT STATED THAT THE ON-STAR READING INDICATED THAT THE AIR BAGS DEPLOYED HOWEVER, THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE CONTACT STATED THAT AFTER THE CRASH, THE DRIVERS SIDE SEAT BELT FAILED TO RETRACT. THE DRIVER SUSTAINED BACK PAINS AND ABRASIONS FROM THE SEAT BELT BUT IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V666000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

Nov 26, 2015 Crash

MY VEHICLE WAS STRUCK IN THE FRONT BY ANOTHER VEHICLE AS I WAS CROSSING A FOUR LANE HIGHTWAY. OTHER VEHICLE WAS RUNNING 65 MPH. MY SEAT BELT LOCKED, BUT NONE OF THE FRONT OR SIDE CURTAIN AIR BAGS DEPLOYED. I SUFFERED A MILD CONCUSSION AS A RESULT OF MY HEAD STRIKING THE DRIVER'S SIDE WINDOW. IMMEDIATELY AFTER THE WRECK, ONE COULD SMELL THE INFLATORS RELEASING VAPOR, BUT NO DEPLOYMENT OF THE BAGS OCCURRED. VEHICLE WAS A TOTAL LOSS DUE TO STRUCTURAL DAMAGE.

Mileage: 3,000