2022 CHEVROLET EQUINOX Fuel System, Gasoline Problems

The contact owns a 2022 Chevrolet Equinox. The contact stated that while her son was driving at 55 MPH, the vehicle failed to accelerate and stalled. The check engine warning light illuminated. The contact was unsure whether the driver was able to coast to the side of the road. The driver was able to restart the vehicle; however, the vehicle stalled after driving a short distance. The contact's son was able to coast to the side of the road. The vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to Firestone, where DTC: P129F, which indicated a Fuel Pump Control Module (FPCM) failure, and DTC: P102B, which indicated a sensor circuit failure, were retrieved. The vehicle was not repaired and remained at Firestone. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 30,000.

Mileage: 30,000

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at 65 MPH, the vehicle lost automotive power. The check engine warning light was illuminated. Neither an independent mechanic nor the dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to Auto Zone, where it was diagnosed, and determined that the fuel pump control module needed to be replaced. The VIN was not included in NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that there were no recalls at the time of the failure. The failure mileage was 90,000.

Mileage: 90,000

The contact owns a 2022 Chevrolet Equinox. The contact stated that the engine turned over but the vehicle to failed to start while attempting to drive the vehicle. After starting, the vehicle was difficult to turn off. The malfunction warning light was illuminated, and a message "Do Not Drive" was displayed. The contact associated the failure with NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump needed to be replaced. However, the vehicle was not repaired due to parts being on back order. The manufacturer was contacted and confirmed there was no active recall associated with the VIN. The failure mileage was approximately 34,000.

Mileage: 34,000

The contact owns a 2022 Chevrolet Equinox. The contact stated that while reversing out of the driveway, the vehicle suddenly stalled and could to be restarted. The vehicle was towed to the local dealer, who diagnosed that the fuel pump module had failed and needed to be replaced. The fuel pump module was replaced, and the vehicle was repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V013000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 14,729.

Mileage: 14,729

The contact owns a 2022 Chevrolet Equinox. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed when the light changed, and the vehicle failed to respond. The contact stated that the STOP/START fuel saver mode was engaged. The contact attempted to restart the vehicle several times but was unable to restart the vehicle. There was no warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 2,983.

Mileage: 2,983

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving out of a parking lot, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the fuel pump module had failed and needed to be replaced. The dealer informed the contact that the replacement parts were on back order. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,000.

Mileage: 49,000

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving approximately 30 MPH, the vehicle stalled and failed to restart. The vehicle was towed to the local dealer, who diagnosed that the fuel pump was faulty and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The contact stated that the failure recently reoccurred while accelerating from a stoplight. The vehicle was towed to the local dealer and was diagnosed with fa uel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V013000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 6,700.

Mileage: 6,700

The contact owns a 2022 Chevrolet Equinox. The contact stated while the vehicle was parked, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the fuel pump module needed to be replaced. The vehicle was repaired. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

Mileage: 38,000

The contact owns a 2022 Chevrolet Equinox. The contact stated that the vehicle failed to immediately start, with the check engine warning light remaining illuminated, and the vehicle was hesitating while attempting to accelerate. The vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V013000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 71,000.

Mileage: 71,000

The contact owns a 2022 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The vehicle was taken to AutoZone who diagnosed the vehicle and retrieved DTC: P1005 (Software error in fuel pump driver control module). The contact found NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) and related the failure to the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact back to the dealer. The failure mileage was approximately 24,000.

Mileage: 24,000

The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving 80 MPH over three lanes of traffic, the vehicle lost motive power. The driver was able to pull over safely before the vehicle stalled. The vehicle failed to restart. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who determined the fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 48,472.

Mileage: 48,472

The contact owns a 2022 Chevrolet Equinox. The contact stated that while his daughter was driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact stated that his daughter was not aware of any warning lights being illuminated during the failure. The contact stated that his daughter had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 40,000.

Mileage: 40,000

The contact owns a 2022 Chevrolet Equinox. The contact stated when the vehicle was started, the vehicle did not start as intended. The vehicle was towed to the dealer where it was diagnosed with a failed fuel module. The vehicle was towed to the independent mechanic where it was diagnosed with a failed fuel module. The contact was informed that the fuel module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were in back order and that it would take four months to receive the parts. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

Mileage: 24,000

The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of automotive power. The contact's wife managed to pull over to the shoulder of the roadway where the vehicle would not restart. The vehicle was towed to an independent mechanic where it was diagnosed that fuel was not getting to the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,472.

Mileage: 48,472

The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was operating the vehicle in a parking area, while the vehicle was in park, and with the engine idling, the engine suddenly stalled. After which, the vehicle failed to immediately restart; however, upon pumping the accelerator pedal, it was able to restart. After restarting the vehicle, it returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 28,000.

Mileage: 28,000

The contact owns a 2022 Chevrolet Equinox. The contact stated that while idled at a traffic light, the vehicle stalled and failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, where the failure could not be duplicated. The vehicle remained at the dealer. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number 23V013000 (Fuel System, Gasoline). The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 2,000.

Mileage: 2,000

The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 45 MPH, the vehicle decelerated independently and lost motive power. The contact's husband pushed the vehicle to the side of the roadway. The contact was unsure whether a warning light was illuminated. The vehicle was able to restart but stalled again after several minutes. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump power control module had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump power control module had failed again and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was approximately 3,905.

Mileage: 3,905

The contact owns a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. Additionally, the vehicle made abnormal sounds at start up. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

Mileage: 10,000

The contact owns a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact leased a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light intermittently illuminated then the vehicle stalled. The contact was able to coast the vehicle off the road and restart the vehicle however, the vehicle stalled again. The contact was able to restart the vehicle. The dealer was notified of the failure and the contact was advised to bring the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to notify the dealer or to terminate the lease, but no further assistance provided. The failure mileage was approximately 5,038. VIN tool confirms parts not available.

Mileage: 5,038

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at highway speeds, the check engine warning light illuminated. The vehicle was taken to a local dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the part to the recall repair was unavailable. The contact was informed by the dealer that despite the check engine warning light being illuminated, the vehicle could still be driven to the residence. The contact stated while driving to the residence, the vehicle stalled with the check engine warning light illuminated. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 5,000. VIN tool confirms parts not available.

Mileage: 5,000

The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 45 MPH, the vehicle stalled inadvertently in the middle of the roadway. There was no warning light illuminated. The contact was able to restart the vehicle after 5 attempts. The contact stated that the vehicle was taken to the dealer, where the failure was diagnosed as inadequate fuel pump flow. The dealer related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, parts were not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,936.

Mileage: 4,936

The contact owns a 2022 Chevrolet Equinox. The contact stated while reversing at approximately 5 MPH, the vehicle stalled. While driving approximately 70 MPH, the vehicle was sputtering. The service vehicle now message was displayed. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure was like NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA hotline. The approximate failure mileage was 1,300.

Mileage: 1,300

The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 73 MPH, the vehicle lost motive power and decelerated. The engine power reduced message was displayed. The vehicle was taken to several dealers, but no failure was found. The vehicle was taken to an Auto Zone to be diagnosed. The contact was informed that the fuel sensor needed to be replaced. The contact took the vehicle back to the dealer and was informed that the part was not available. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 10,000.

Mileage: 10,000

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed that the throttle body had detached. The dealer reattached the throttle body; however, the failure recurred with the vehicle inadvertently decelerating and then stalling while driving. Additionally, the Lane Change Alert with Blind Side Zone Alert feature malfunctioned. The vehicle was then taken to Rosenthal Chevrolet (6500 Little River Turnpike, Alexandria, VA 22312) where an engineer diagnosed that the vehicle performed as designed and he was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and sent an engineer to Rosenthal Chevrolet to diagnose the vehicle. The failure mileage was 4,772.

Mileage: 4,772