This Problem Across All Years
Car info – 2026 Chevrolet Equinox Purchased 9/25/25 Stock# [XXX] VIN: [XXX] Type: LT 4dr All-Wheel Drive On 1/8/26, I took my 2026 Equinox to Northpointe Chevrolet because I had a warning light that came on every time I started my car. The warning light states, ‘Service Driver Assist System’. The alert had been coming on for about a month but I had to cancel my previous two appointments due to bad weather. I explained to the man in service that I would like the automatic braking feature deactivated on my car as well as the alert light corrected. I told him that I was coming up to a red light and I was slowing down when my car automatically slammed on the brakes and gave me whiplash. The man in the service department asked me if I lived on a back road. I told him that I did and he told me that is why I am having this issue. He stated that the dirt and mud caused the wires on the sensor under the front bumper to corrode. He stated that the sensor was supposed to be waterproof/weatherproof but they are not. He showed me where the sensor was on my vehicle. He also stated that the automatic braking was not something that they could turn off because it was a safety feature. He also told me that the broken sensor causes the automatic braking system to operate. I am now afraid every time the red light comes on in my car that the brakes are going to slam on again so I slow way down. My neck has not fully healed from the first time. What would happen if I am driving down the interstate going much faster that I was the last time they automatically stopped the car suddenly. He then explained that the issue was not covered under my bumper-to-bumper warranty because the dirt caused the issue – apparently the waterproof sensor box had no bearing??? I have only made 2 payments so far on this brand-new car. I was charged $87.34 for the diagnostic check and I will be charged another $558.25 when the part comes in to repair my sensor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Car info – 2026 Chevrolet Equinox Purchased 9/25/25 Stock# [XXX] VIN: [XXX] Type: LT 4dr All-Wheel Drive On 1/8/26, I took my 2026 Equinox to Northpointe Chevrolet because I had a warning light that came on every time I started my car. The warning light states, ‘Service Driver Assist System’. The alert had been coming on for about a month but I had to cancel my previous two appointments due to bad weather. I explained to the man in service that I would like the automatic braking feature deactivated on my car as well as the alert light corrected. I told him that I was coming up to a red light and I was slowing down when my car automatically slammed on the brakes and gave me whiplash. The man in the service department asked me if I lived on a back road. I told him that I did and he told me that is why I am having this issue. He stated that the dirt and mud caused the wires on the sensor under the front bumper to corrode. He stated that the sensor was supposed to be waterproof/weatherproof but they are not. He showed me where the sensor was on my vehicle. He also stated that the automatic braking was not something that they could turn off because it was a safety feature. He also told me that the broken sensor causes the automatic braking system to operate. I am now afraid every time the red light comes on in my car that the brakes are going to slam on again so I slow way down. My neck has not fully healed from the first time. What would happen if I am driving down the interstate going much faster that I was the last time they automatically stopped the car suddenly. He then explained that the issue was not covered under my bumper-to-bumper warranty because the dirt caused the issue – apparently the waterproof sensor box had no bearing??? I have only made 2 payments so far on this brand-new car. I was charged $87.34 for the diagnostic check and I will be charged another $558.25 when the part comes in to repair my sensor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
I was traveling about 45mph and the SUV emergency brake system activated, it scared me and my passengers, the guy behind me was even more scared. I had the front seat passenger immediately deactivate the emergency braking system.
I was traveling about 45mph and the SUV emergency brake system activated, it scared me and my passengers, the guy behind me was even more scared. I had the front seat passenger immediately deactivate the emergency braking system.
While driving South bound on an early morning drive in bright sun, the Forward Collision Avoidance/Alert System and Adaptive Cruise Control kept intermittently disabling itself. This continued to happen for 20 minutes.
While driving South bound on an early morning drive in bright sun, the Forward Collision Avoidance/Alert System and Adaptive Cruise Control kept intermittently disabling itself. This continued to happen for 20 minutes.
While driving South bound on an early morning drive in bright sun, the Forward Collision Avoidance/Alert System and Adaptive Cruise Control kept intermittently disabling itself. This continued to happen for 20 minutes.
While driving South bound on an early morning drive in bright sun, the Forward Collision Avoidance/Alert System and Adaptive Cruise Control kept intermittently disabling itself. This continued to happen for 20 minutes.
While driving South bound on an early morning drive in bright sun, the Forward Collision Avoidance/Alert System and Adaptive Cruise Control kept intermittently disabling itself. This continued to happen for 20 minutes.
While driving South bound on an early morning drive in bright sun, the Forward Collision Avoidance/Alert System and Adaptive Cruise Control kept intermittently disabling itself. This continued to happen for 20 minutes.
When trying to disengage cruise control, with button on steering wheel, brakes locked up going 75mph on the interstate. Would not unlock until I physically pressed brake pedal. If I had not been able to control the car, we would have been sent head first into the concrete barrier wall. Also, when trying to start car or put in into gear, it tells me to "press brake" when the brake pedal is pressed as far as it can go. Radio will randomly cut off and screen goes blank. Trunk button on drivers door does not open trunk without pushing it minimum of 5 times. Sometimes it takes more.
When trying to disengage cruise control, with button on steering wheel, brakes locked up going 75mph on the interstate. Would not unlock until I physically pressed brake pedal. If I had not been able to control the car, we would have been sent head first into the concrete barrier wall. Also, when trying to start car or put in into gear, it tells me to "press brake" when the brake pedal is pressed as far as it can go. Radio will randomly cut off and screen goes blank. Trunk button on drivers door does not open trunk without pushing it minimum of 5 times. Sometimes it takes more.
My 2026 Chevrolet Equinox has been having problems; when cruise control is set it randomly puts itself into emergency park mode, the infotainment system loves to shut down which affects the entire vehicle. When this happens I can’t see my speed, every screen goes black and I have to pull over and reset the entire thing which takes a good 30 minutes, sometimes more. I have taken it to a shop which they said it was electrical and module issues, never told me exactly what or where and I’m having to struggle just to get the invoices. The problems are not currently resolved, it would’ve had to been in the shop for over a month and I can’t afford to be without a car that long with zero option of a rental. I have children. I got my car in May of this year with only 4 miles on it, been having the issues ever since.
My 2026 Chevrolet Equinox has been having problems; when cruise control is set it randomly puts itself into emergency park mode, the infotainment system loves to shut down which affects the entire vehicle. When this happens I can’t see my speed, every screen goes black and I have to pull over and reset the entire thing which takes a good 30 minutes, sometimes more. I have taken it to a shop which they said it was electrical and module issues, never told me exactly what or where and I’m having to struggle just to get the invoices. The problems are not currently resolved, it would’ve had to been in the shop for over a month and I can’t afford to be without a car that long with zero option of a rental. I have children. I got my car in May of this year with only 4 miles on it, been having the issues ever since.
My 2026 Chevrolet Equinox has been having problems; when cruise control is set it randomly puts itself into emergency park mode, the infotainment system loves to shut down which affects the entire vehicle. When this happens I can’t see my speed, every screen goes black and I have to pull over and reset the entire thing which takes a good 30 minutes, sometimes more. I have taken it to a shop which they said it was electrical and module issues, never told me exactly what or where and I’m having to struggle just to get the invoices. The problems are not currently resolved, it would’ve had to been in the shop for over a month and I can’t afford to be without a car that long with zero option of a rental. I have children. I got my car in May of this year with only 4 miles on it, been having the issues ever since.
My 2026 Chevrolet Equinox has been having problems; when cruise control is set it randomly puts itself into emergency park mode, the infotainment system loves to shut down which affects the entire vehicle. When this happens I can’t see my speed, every screen goes black and I have to pull over and reset the entire thing which takes a good 30 minutes, sometimes more. I have taken it to a shop which they said it was electrical and module issues, never told me exactly what or where and I’m having to struggle just to get the invoices. The problems are not currently resolved, it would’ve had to been in the shop for over a month and I can’t afford to be without a car that long with zero option of a rental. I have children. I got my car in May of this year with only 4 miles on it, been having the issues ever since.