This Problem Across All Years
THIS RELATES TO EA06-016. I OWN A 2001 CHEVROLET 3500 , ENGINE DEFECT HAS NOT BEEN REPAIRED AS OF THIS DATE. THE VEHICLE STARTED TO STALL AS DESCRIBED IN THE DEFECT REPORT OF JULY OF 2006. I HAVE IN MY POSSESSION 6 WORK ORDERS FROM BRINGING THE VEHICLE TO MY LOCAL CHEVROLET DEALER-WHITEMAN CHEVROLET IN GLENS FALLS NY TO DIAGNOSE AND REPAIR THE STALL/START PROBLEM. THE OLDEST WORK ORDER WAS DATED 8/15/06 AND THE MOST RECENT ON 3/23/07. I HAVE ASKED FOR THEM TO CHECK SERVICE BULLETINS AND WITH GM'S MAINTENANCE HELP DEPARTMENT. ABOUT THIS PROBLEM. SO FAR THEY HAVE NOT BEEN ABLE TO DIAGNOSE OR REPAIR THE PROBLEM BECAUSE MY STALL/CRANK PROBLEM DOES NOT PRODUCE A CODE TO TRIGGER THE SERVICE WARNING LIGHT IN THE VEHICLE. AND THEY HAVE TOLD ME THAT GM HAS NO SERVICE BULLETIN OR ANY INFORMATION ON THIS ISSUE? MY PROBLEM SEEMS TO BE EXACTLY WHAT IS DESCRIBED IN THIS PRELIMINARY INVESTIGATION, VEHICLE WILL STALL WHILE DRIVING AND WILL CRANK WITHOUT STARTING. THIS HAPPENS ON AN INTERMITTENT BUT REGULAR BASIS, JUST NOT WHEN THE DEALERSHIP HAS THE VEHICLE IN ITS SERVICE DEPT. THE INCIDENT DATE LISTED BELOW IN THE APPROXIMATE DATE AND MILEAGE WHEN INCIDENT FIRST OCCURRED. THE NUMBER OF FAILURES LISTED IS JUST A GUESS, TOO MANY TO REALLY RECALL. JUST WANTED TO INDICATE THAT IT IS NOT A ONE TIME ONLY INCIDENT. THIS VEHICLE IS USED IN AS A WORK VEHICLE AND MAKES SHORT TRIPS, USED SEASONALLY-NOT IN THE WINTER MONTHS. *AK
THIS RELATES TO EA06-016. I OWN A 2001 CHEVROLET 3500 , ENGINE DEFECT HAS NOT BEEN REPAIRED AS OF THIS DATE. THE VEHICLE STARTED TO STALL AS DESCRIBED IN THE DEFECT REPORT OF JULY OF 2006. I HAVE IN MY POSSESSION 6 WORK ORDERS FROM BRINGING THE VEHICLE TO MY LOCAL CHEVROLET DEALER-WHITEMAN CHEVROLET IN GLENS FALLS NY TO DIAGNOSE AND REPAIR THE STALL/START PROBLEM. THE OLDEST WORK ORDER WAS DATED 8/15/06 AND THE MOST RECENT ON 3/23/07. I HAVE ASKED FOR THEM TO CHECK SERVICE BULLETINS AND WITH GM'S MAINTENANCE HELP DEPARTMENT. ABOUT THIS PROBLEM. SO FAR THEY HAVE NOT BEEN ABLE TO DIAGNOSE OR REPAIR THE PROBLEM BECAUSE MY STALL/CRANK PROBLEM DOES NOT PRODUCE A CODE TO TRIGGER THE SERVICE WARNING LIGHT IN THE VEHICLE. AND THEY HAVE TOLD ME THAT GM HAS NO SERVICE BULLETIN OR ANY INFORMATION ON THIS ISSUE? MY PROBLEM SEEMS TO BE EXACTLY WHAT IS DESCRIBED IN THIS PRELIMINARY INVESTIGATION, VEHICLE WILL STALL WHILE DRIVING AND WILL CRANK WITHOUT STARTING. THIS HAPPENS ON AN INTERMITTENT BUT REGULAR BASIS, JUST NOT WHEN THE DEALERSHIP HAS THE VEHICLE IN ITS SERVICE DEPT. THE INCIDENT DATE LISTED BELOW IN THE APPROXIMATE DATE AND MILEAGE WHEN INCIDENT FIRST OCCURRED. THE NUMBER OF FAILURES LISTED IS JUST A GUESS, TOO MANY TO REALLY RECALL. JUST WANTED TO INDICATE THAT IT IS NOT A ONE TIME ONLY INCIDENT. THIS VEHICLE IS USED IN AS A WORK VEHICLE AND MAKES SHORT TRIPS, USED SEASONALLY-NOT IN THE WINTER MONTHS. *AK
2001 CHEVY VAN/6.5 DIESEL, HEAD CRACKED DEALERSHIP IS TRYING TO REPLACE ONLY THE ONE HEAD /6 OTHER DIESEL MECHANICS ASKED SAID THAT THEY BOTH SHOULD BE REMOVED AND REPLACED CONSIDERING THE DIESEL HAS ONLY 68,000 KM. VAN IS IN THE DEALERSHIP EVERY 8 THOUSAND MILES FOR ONE REASON OR ANOTHER. *LA
2001 CHEVY VAN/6.5 DIESEL, HEAD CRACKED DEALERSHIP IS TRYING TO REPLACE ONLY THE ONE HEAD /6 OTHER DIESEL MECHANICS ASKED SAID THAT THEY BOTH SHOULD BE REMOVED AND REPLACED CONSIDERING THE DIESEL HAS ONLY 68,000 KM. VAN IS IN THE DEALERSHIP EVERY 8 THOUSAND MILES FOR ONE REASON OR ANOTHER. *LA
KNOCKING ON FRONT END AND FAULTY REAR END. *LA PARTS WERE REPLACED TWICE ON THE FRONT AND REAR END OF THE VEHICLE. THE RADIO WAS REPLACED, THE POWER STEERING WAS NOISY, THE MIRROR VIBRATED WHEN TRAVELING AT A HIGH SPEED. THE EXHAUST SYSTEM WAS EMITTING WHITE SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS OVER 15 TIMES *JB
KNOCKING ON FRONT END AND FAULTY REAR END. *LA PARTS WERE REPLACED TWICE ON THE FRONT AND REAR END OF THE VEHICLE. THE RADIO WAS REPLACED, THE POWER STEERING WAS NOISY, THE MIRROR VIBRATED WHEN TRAVELING AT A HIGH SPEED. THE EXHAUST SYSTEM WAS EMITTING WHITE SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS OVER 15 TIMES *JB
2001 CHEVROLET EXPRESS VAN HAS BEEN TOWED INTO DEALERSHIP TWICE, FIRST AT 4.833 MILES AND THEN AT 13,833 MILES DUE TO ENGINE RUNNING ROUGH AND STALLING WHILE TRAVELING ON HIGHWAY. FIRST OCCURENCE, DEALER STATED THERE WAS A TECHNICAL SERVICE BULLETIN CONCERNING THIS PROBLEM DUE TO AN A/C LINE ROUTED TOO CLOSE TO THE DISTRIBUTOR CAUSING MOISTURE TO COLLECT IN DISTRIBUTOR. ON SECOND TOW, DEALER STATED THE BULLETIN DID NOT APPLY TO THIS VEHICLE BUT ONCE AGAIN THE DISTRIBUTOR CAP WAS REPLACED DUE TO MOISTURE BUILD UP. NUMEROUS E-MAILS AND PHONE CALLS TO CHEVROLET/GM IN AN EFFORT TO HAVE SOMEONE TRY AND DETERMINE THE CAUSE OF PROBLEM HAVE YIELDED NO RESULTS. MANUFACTURER AND DEALERSHIP HAVE BOTH STATED THAT THERE IS NOTHING MORE THAT CAN BE DONE. VEHICLE WAS TOWED TO SAME DEALERSHIP ON BOTH OCCASIONS. VEHICLE HAS APPROXIMATELY 15,000 MILES NOW.
2001 CHEVROLET EXPRESS VAN HAS BEEN TOWED INTO DEALERSHIP TWICE, FIRST AT 4.833 MILES AND THEN AT 13,833 MILES DUE TO ENGINE RUNNING ROUGH AND STALLING WHILE TRAVELING ON HIGHWAY. FIRST OCCURENCE, DEALER STATED THERE WAS A TECHNICAL SERVICE BULLETIN CONCERNING THIS PROBLEM DUE TO AN A/C LINE ROUTED TOO CLOSE TO THE DISTRIBUTOR CAUSING MOISTURE TO COLLECT IN DISTRIBUTOR. ON SECOND TOW, DEALER STATED THE BULLETIN DID NOT APPLY TO THIS VEHICLE BUT ONCE AGAIN THE DISTRIBUTOR CAP WAS REPLACED DUE TO MOISTURE BUILD UP. NUMEROUS E-MAILS AND PHONE CALLS TO CHEVROLET/GM IN AN EFFORT TO HAVE SOMEONE TRY AND DETERMINE THE CAUSE OF PROBLEM HAVE YIELDED NO RESULTS. MANUFACTURER AND DEALERSHIP HAVE BOTH STATED THAT THERE IS NOTHING MORE THAT CAN BE DONE. VEHICLE WAS TOWED TO SAME DEALERSHIP ON BOTH OCCASIONS. VEHICLE HAS APPROXIMATELY 15,000 MILES NOW.
WATER BUILD UP IN THE DISTRIBUTOR CAUSING STARTING FAILURE. THIS IS THE SECOND TIME THE DEALER TRIED TO FIX IT. IT HAD TO BE TOWED BOTH TIMES. *LA
WATER BUILD UP IN THE DISTRIBUTOR CAUSING STARTING FAILURE. THIS IS THE SECOND TIME THE DEALER TRIED TO FIX IT. IT HAD TO BE TOWED BOTH TIMES. *LA
CONSUMER STATES THAT THE VEHICLE HAS NO POWER ON THE HIGHWAY DURING ACCELERATION. *SLC
CONSUMER STATES THAT THE VEHICLE HAS NO POWER ON THE HIGHWAY DURING ACCELERATION. *SLC