This Problem Across All Years
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE CABLE THAT HELD THE SEAT BELTS TOGETHER, LOCATED IN THE REAR MIDDLE ROW, SNAPPED WITHOUT WARNING. AS A RESULT, THE CONTACT WAS CONCERNED THAT, IN THE EVENT OF A CRASH, THE SEAT BELTS WOULD NOT SECURE PROPERLY AND CAUSE AN INJURY. THE CONTACT ALSO STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR HINGES FRACTURED. THE CONTACT STATED THAT THE DOORS WERE GLUED SHUT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 228,000. UPDATED 10/17*LJ UPDATED 10/4/18*JB
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE CABLE THAT HELD THE SEAT BELTS TOGETHER, LOCATED IN THE REAR MIDDLE ROW, SNAPPED WITHOUT WARNING. AS A RESULT, THE CONTACT WAS CONCERNED THAT, IN THE EVENT OF A CRASH, THE SEAT BELTS WOULD NOT SECURE PROPERLY AND CAUSE AN INJURY. THE CONTACT ALSO STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR HINGES FRACTURED. THE CONTACT STATED THAT THE DOORS WERE GLUED SHUT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 228,000. UPDATED 10/17*LJ UPDATED 10/4/18*JB
THIS VEHICLE WAS BOUGHT BRAND NEW BUT UNBEKNOWNST TO ME WAS MADE IN CANADA (SOMETHING WHICH WOULD NOT HAVE BEEN ACCEPTABLE TO ME HAD I BEEN TOLD). UPON POSSESSION THE WINDSHIELD MOLDING CAME OFF ON THE RIDE HOME. THE DRIVER SIDE TIEROD END WENT AT 12,000 MILES AND AGAIN AT 24,000 MILES BECAUSE UPON INSPECTION THE BALL JOINTS WERE NEVER PROPERLY TIGHTENED. THE BOLTS ON THE TRANSMISSION WERE FOUND BY THE DEALER TO HAVE BEEN NEVER PROPERLY TIGHTENED. THE SIDEDOOR HINGE HAD TO BE REPLACED AT A COST OF $600 BECAUSE IT FROZE UP AND COULD NOT BE OPENED. THE POWER STEERING UNIT RUSTED OUT AT 12,000 MILES AND STARTED LEAKING FLUID AND, WHAT I FIND MOST IMPORTANT, I AM NOT SURE IF I HAVE AIRBAGS BECAUSE THE AIRBAG LIGHT STAYS ON BUT IS NOTED TO GO OFF WHEN THE KEY IS PARTIALLY TURNED HOWEVER THE KEY CANNOT STAY IN THIS POSITION AND MUST BE TURNED TO START THE VEHICLE. FUEL EXPECTATION WAS NEVER NEAR WHAT I WAS TOLD IT WOULD BE AND TAILPIPE CONSISTENTLY SHOWED EVIDENCE OF BEING BLACKENED DUE TO INSUFFICIENT FUEL BURNING. THE POOR BACKDOOR DESIGN MAKES IT DIFFICULT TO SEE OUT THE BACK WINDOW AND IT IS CLEARLY EVIDENT BY ALMOST EVERY VAN OF THIS TYPE HAVING A DENTED BUMPER DUE TO THIS BLINDSPOT IN DESIGN. I HAVE NOT BEGUN TO LIST ALL THE THINGS NOT RIGHT WITH THIS VEHICLE BUT I WILL CHALK THEM UP TO DOWNRIGHT LYING AND JUST INFERIOR PARTS AND CRAFTSMENSHIP. THIS VEHICLE HAS BEEN A NIGHTMARE. *TR
THIS VEHICLE WAS BOUGHT BRAND NEW BUT UNBEKNOWNST TO ME WAS MADE IN CANADA (SOMETHING WHICH WOULD NOT HAVE BEEN ACCEPTABLE TO ME HAD I BEEN TOLD). UPON POSSESSION THE WINDSHIELD MOLDING CAME OFF ON THE RIDE HOME. THE DRIVER SIDE TIEROD END WENT AT 12,000 MILES AND AGAIN AT 24,000 MILES BECAUSE UPON INSPECTION THE BALL JOINTS WERE NEVER PROPERLY TIGHTENED. THE BOLTS ON THE TRANSMISSION WERE FOUND BY THE DEALER TO HAVE BEEN NEVER PROPERLY TIGHTENED. THE SIDEDOOR HINGE HAD TO BE REPLACED AT A COST OF $600 BECAUSE IT FROZE UP AND COULD NOT BE OPENED. THE POWER STEERING UNIT RUSTED OUT AT 12,000 MILES AND STARTED LEAKING FLUID AND, WHAT I FIND MOST IMPORTANT, I AM NOT SURE IF I HAVE AIRBAGS BECAUSE THE AIRBAG LIGHT STAYS ON BUT IS NOTED TO GO OFF WHEN THE KEY IS PARTIALLY TURNED HOWEVER THE KEY CANNOT STAY IN THIS POSITION AND MUST BE TURNED TO START THE VEHICLE. FUEL EXPECTATION WAS NEVER NEAR WHAT I WAS TOLD IT WOULD BE AND TAILPIPE CONSISTENTLY SHOWED EVIDENCE OF BEING BLACKENED DUE TO INSUFFICIENT FUEL BURNING. THE POOR BACKDOOR DESIGN MAKES IT DIFFICULT TO SEE OUT THE BACK WINDOW AND IT IS CLEARLY EVIDENT BY ALMOST EVERY VAN OF THIS TYPE HAVING A DENTED BUMPER DUE TO THIS BLINDSPOT IN DESIGN. I HAVE NOT BEGUN TO LIST ALL THE THINGS NOT RIGHT WITH THIS VEHICLE BUT I WILL CHALK THEM UP TO DOWNRIGHT LYING AND JUST INFERIOR PARTS AND CRAFTSMENSHIP. THIS VEHICLE HAS BEEN A NIGHTMARE. *TR
DURING A FAMILY OUTING WE WERE UNABLE TO CLOSE THE RIGHT REAR PASSENGER DOOR. EXPERIENCED DIFFICULTY CLOSING DOOR. AFTER SEVERAL ATTEMPTS, I NOTICED THE DOOR WAS NOT ALIGNED WITH THE BODY OF THE CAR WHICH PROHIBITED THE DOOR LATCH TO CONNECT AND CLOSE. THE DOOR WOULD NOT CLOSE SHUT COMPLETELY AND HAS SINCE KNOCKED WHILE DRIVING AND ALSO CREATES A SAFETY HAZARD FOR CHILDREN & ADULTS BECAUSE IT IS PRIMARY EXIT FOR THE REAR EXIT TO THE SIDEWALK FORCING PASSENGERS TO EXIT FROM THE REAR LEFT DOOR PASSENGER DOOR ONTO THE STREET TO ONCOMING TRAFFIC THAT CAN LEAD TO ACCIDENT, BODILY INJURY OR FATALITY. NO PRIOR MAINTENANCE INSTRUCTIONS OR SUGGESTED UPKEEP WAS DOCUMENTED IN THE BUYERS MANUAL WHICH CAME WITH THE VEHICLE THAT WOULD INDICATE POSSIBLE HINGE CORROSION OR RUSTING. POSSIBLE PIN DEFECT DETECTED BY CERTIFIED DEALER ON 10/7/2012, WHEN TAKEN IN FOR SAFETY RECALL ON FUEL FILLER PIPE RECALL 12166 CAMPAIGN ID#12V388. MULTIPLE COMPLAINT FOR HINGE/PINS HAVE BEEN DOCUMENTED IN COMPLAINTS ON SAFERCAR.ORG WEBSITE FOR 2003 CHEVY EXPRESS VAN. I BELIEVE THIS ISSUE SHOULD BE INVESTIGATED TO AVOID ACCIDENTAL DEATHS DUE TO INOPERABLE ACCESS TO SIDEWALK FROM THE LEFT REAR PASSENGER DOOR. *TR
DURING A FAMILY OUTING WE WERE UNABLE TO CLOSE THE RIGHT REAR PASSENGER DOOR. EXPERIENCED DIFFICULTY CLOSING DOOR. AFTER SEVERAL ATTEMPTS, I NOTICED THE DOOR WAS NOT ALIGNED WITH THE BODY OF THE CAR WHICH PROHIBITED THE DOOR LATCH TO CONNECT AND CLOSE. THE DOOR WOULD NOT CLOSE SHUT COMPLETELY AND HAS SINCE KNOCKED WHILE DRIVING AND ALSO CREATES A SAFETY HAZARD FOR CHILDREN & ADULTS BECAUSE IT IS PRIMARY EXIT FOR THE REAR EXIT TO THE SIDEWALK FORCING PASSENGERS TO EXIT FROM THE REAR LEFT DOOR PASSENGER DOOR ONTO THE STREET TO ONCOMING TRAFFIC THAT CAN LEAD TO ACCIDENT, BODILY INJURY OR FATALITY. NO PRIOR MAINTENANCE INSTRUCTIONS OR SUGGESTED UPKEEP WAS DOCUMENTED IN THE BUYERS MANUAL WHICH CAME WITH THE VEHICLE THAT WOULD INDICATE POSSIBLE HINGE CORROSION OR RUSTING. POSSIBLE PIN DEFECT DETECTED BY CERTIFIED DEALER ON 10/7/2012, WHEN TAKEN IN FOR SAFETY RECALL ON FUEL FILLER PIPE RECALL 12166 CAMPAIGN ID#12V388. MULTIPLE COMPLAINT FOR HINGE/PINS HAVE BEEN DOCUMENTED IN COMPLAINTS ON SAFERCAR.ORG WEBSITE FOR 2003 CHEVY EXPRESS VAN. I BELIEVE THIS ISSUE SHOULD BE INVESTIGATED TO AVOID ACCIDENTAL DEATHS DUE TO INOPERABLE ACCESS TO SIDEWALK FROM THE LEFT REAR PASSENGER DOOR. *TR
I OWN A 2003 CHEVROLET EXPRESS VAN. I AM UNABLE TO OPEN THE REAR DOORS ON THE DRIVER AND PASSENGER SIDES. I HAVE BEEN TOLD BY A LOCAL BODY SHOP THAT THE PROBLEM IS THE PINS THAT WERE USED IN THE HINGES. THEY ARE RUSTING FROM THE INSIDE CAUSING THE DOORS NOT TO OPEN. THIS BODY SHOP SAID THEY HAVE BEEN GIVEN INFORMATION ON HOW TO FIX THE PROBLEM AT A COST OF $1500.00 PER SIDE. BUT I CANNOT FIND ANY INFORMATION ABOUT A RECALL FROM GENERAL MOTORS. I DO NOT HAVE AN EXTENDED WARRANTY ON THIS VEHICLE BUT I DON'T THINK THESE REPAIRS SHOULD BE MADE AT MY EXPENSE. THIS VEHICLE IS USED MOSTLY WHEN I GO CAMPING. I HAVE TWO YOUNG CHILDREN WHO RIDE IN THIS VEHICLE. I TRIED TRADING THIS VEHICLE IN NUMEROUS TIMES BEFORE THE REAR DOORS BECAME TOTALLY INOPERABLE. BUT EVERY DEALERSHIP I GO TO GOES FOR THE REAR DOORS AND TRIES TO OPEN THEM. WHICH LEADS ME TO BELIEVE THAT THEY KNOW THAT A PROBLEM EXISTS. *TR
I OWN A 2003 CHEVROLET EXPRESS VAN. I AM UNABLE TO OPEN THE REAR DOORS ON THE DRIVER AND PASSENGER SIDES. I HAVE BEEN TOLD BY A LOCAL BODY SHOP THAT THE PROBLEM IS THE PINS THAT WERE USED IN THE HINGES. THEY ARE RUSTING FROM THE INSIDE CAUSING THE DOORS NOT TO OPEN. THIS BODY SHOP SAID THEY HAVE BEEN GIVEN INFORMATION ON HOW TO FIX THE PROBLEM AT A COST OF $1500.00 PER SIDE. BUT I CANNOT FIND ANY INFORMATION ABOUT A RECALL FROM GENERAL MOTORS. I DO NOT HAVE AN EXTENDED WARRANTY ON THIS VEHICLE BUT I DON'T THINK THESE REPAIRS SHOULD BE MADE AT MY EXPENSE. THIS VEHICLE IS USED MOSTLY WHEN I GO CAMPING. I HAVE TWO YOUNG CHILDREN WHO RIDE IN THIS VEHICLE. I TRIED TRADING THIS VEHICLE IN NUMEROUS TIMES BEFORE THE REAR DOORS BECAME TOTALLY INOPERABLE. BUT EVERY DEALERSHIP I GO TO GOES FOR THE REAR DOORS AND TRIES TO OPEN THEM. WHICH LEADS ME TO BELIEVE THAT THEY KNOW THAT A PROBLEM EXISTS. *TR
THE VEHICLE DID NOT COME EQUIPPED WITH A INSIDE DOOR HANDLE ON THE PASSENGER SIDE IN ORDER FOR PASSENGERS TO ENTER OR EXIT THE VEHICLE. *TS *JB
THE VEHICLE DID NOT COME EQUIPPED WITH A INSIDE DOOR HANDLE ON THE PASSENGER SIDE IN ORDER FOR PASSENGERS TO ENTER OR EXIT THE VEHICLE. *TS *JB