2007 CHEVROLET HHR Structure Problems

THIS COMPLAINT CONCERNS A 2007 CHEVROLET HHR LT WHICH WAS PURCHASED AS A NEW VEHICLE. IT IS 'ALWAYS GARAGED'. IT HAS 36,1XX ORIGINAL MILES. ABOUT 2 WEEKS AGO WE BEGAN TO NOTICE 'CHUNKS' OF RUST GATHERING UNDER THE REAR OF THE VEHICLE. AN INSPECTION MADE BY SELF REVEALED EXTENSIVE RUST-OUT TO THE "REAR REINFORCEMENT BAR" (PART #10 IN THE ENCLOSED DIAGRAM). I CONTACTED "GM" VIA THEIR 'SOCIAL MEDIA CUSTOMER CARE CENTER', THOROUGHLY EXPLAINED THE ISSUE, AND WAS DIRECTED TO A LOCAL BUICK/GMC DEALERSHIP FOR AN EVALUATION, WITHIN HOURS I HEARD A NEGATIVE RESPONSE TO MY REQUEST FOR ASSISTANCE. SUBSEQUENT ATTEMPTS BY SELF HAVE NOT GIVEN ME A SATISFACTORY EXPLANATION AS TO THE "WHY" OF THIS RUSTED PART. THIS VEHICLE HAS ALWAYS BEEN MAINTAINED TO A HIGH DEGREE. THE EXAMINER TOLD ME HE DID NOT OBSERVE ANY OTHER RUST ISSUES ON OR UNDER THIS VEHICLE. KEEP IN MIND THAT I AM NOT AN 'AUTOMOTIVE' ENGINEER; BUT- TO MY 'UNTRAINED EYE' PART OF THE PROBLEM IS THAT THE PART IS DEEPLY HIDDEN WITHIN THE REAR BUMPER COVER; AND THE DESIGN OF THE REAR BUMPER COVER IS SUCH THAT IT FOSTERS THE COLLECTION OF DEBRIS FROM THE ROAD ON IT'S HORIZONTAL SURFACES. THIS DEBRIS THEN IS IN SITU WITH THE METAL PARTS OF THE ACTUAL 'REAR BUMPER'. GIVEN TIME THE DEBRIS RETAINS MOISTURE WHICH 'APPARENTLY' THEN COVERS THE METAL PARTS. ...AND ONE GETS THE RESULTS SHOWN IN THE PHOTOS. NONE OF THIS WOULD BE VISIBLE UNLESS A PERIODIC, CAREFUL EXAMINATION OF THE HIDDEN PARTS WERE TO BE MADE BY THE OWNER/OPERATOR OF THE VEHICLE. A "POSSIBLE" MEASURE TO BE TAKEN WOULD BE FOR GENERAL MOTORS TO EDUCATE/INFORM OWNER/OPERATORS AS TO THE POTENTIAL FOR A PROBLEM. ANOTHER "POSSIBLE" SOLUTION, WERE THIS A VEHICLE STILL IN PRODUCTION (AND NOT YET ANOTHER GM 'ORPHAN' CAR) WOULD BE, OF COURSE, TO CORRECT THE APPARENT, ORIGINAL 'DESIGN DEFICIENCY'.

Mileage: 36,188

I GOT INTO MY CAR WITH NO PROBLEM, WHEN IT WAS TIME TO GET OUT OF THE CAR I COULD NOT BECAUSE THE DRIVER SIDE DOOR WOULD NOT OPEN. I HAD TO LET THE WINDOW DOWN TO GET OUT.

Mileage: 114,000

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER AND PASSENGER DOOR HANDLES DETACHED FROM THE DOORS. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

INTERIOR DOOR HANDLES TO OPEN THE CAR DOORS FROM INSIDE CAR BROKE OFF ON BOTH DRIVERS AND PASSENGERS SIDES. THE ONLY WAY NOW TO GET OUT OF THE CAR IS TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. IN AN EMERGENCY SITUATION WE COULD NOT EASILY GET OUT, POSING A LIFE THREATENING DANGER. VEHICLE STATIONARY.

Mileage: 150,000

EXCESSIVE RUST ON INTERNAL REAR BUMPER SUPPORT. IT'S TO THE POINT OF FLAKING. THIS METAL SUPPORT IS MOUNTED TO THE BODY, BETWEEN THE VEHICLE BODY AND PLASTIC COVER. THIS IS ON A VEHICLE WITH ONLY 31,000 MILES ON IT. I HAVE SINCE TRIED TO COVER THE EXPOSED AREAS WITH A INDUSTRIAL RUST CONVERTER CHASSIS SAVER TYPE OF PAINT.

Mileage: 31,000

2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL LINE CORROSION AND FUEL LEAK ISSUES. *SMD THE CONSUMER STATED SHE NOTICED HESITATION WHEN STARTING THE VEHICLE. ALSO, THE CONSUMER KEPT SMELLING GASOLINE. THE CONSUMER DID NOT BELIEVE THAT A RUSTED FUEL LINE WAS A MATTER OF NORMAL WEAR AND TEAR OR OWNER NEGLECT. THE DEALER INFORMED THE CONSUMER, THE RUSTED FUEL LINE, HAD TO DO WITH THE AGE OF THE VEHICLE. GM INFORMED THE CONSUMER, THE ISSUE WAS PREVALENT WITH HER MAKE AND MODEL. HOWEVER, THERE WOULD NOT BE ASSISTING HER WITH THE MATTER. *JB

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. IN RAINY WEATHER CONDITIONS, THE INTERIOR OF THE VEHICLE WOULD FLOOD. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT HAD TO USE THE EXTERIOR DRIVER SIDE DOOR HANDLE TO OPEN THE DOOR AND EXIT THE VEHICLE. THE DEALER PREVIOUSLY REPLACED THE DRIVER SIDE DOOR HANDLE AND THE PANEL; HOWEVER, THE REPAIR DID NOT DETER THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000...UPDATED 02/01/16 *BF 03/30/18*JB *TR

Mileage: 20,000

IN SEPTEMBER 2013 WHEN I WENT TO OPEN MY DOOR TO GET OUT OF MY CAR THE DOOR HANDLE SNAPPED. I WAS UNABLE TO OPEN THE DOOR UNLESS I TURNED THE CAR BACK ON, ROLLED THE WINDOW DOWN, REACH OUTSIDE, AND OPEN THE DOOR USING THE EXTERIOR DOOR HANDLE. THIS IS ON THE DRIVER'S SIDE. I HAD IT REPLACED (APPROXIMATELY $195.00). ON JULY 25TH, 2015, I WENT TO GET OUT OF MY CAR AND THE SAME THING HAPPENED. THE DOOR HANDLE BROKE. THIS POSES A MAJOR SAFETY AND LIFE THREATENING ISSUE. IF SOMEONE WAS IN AN ACCIDENT AND THE CAR CAUGHT FIRE YOU'D DIE BEFORE YOU COULD GET OUT OF THE CAR. THIS NEEDS TO BE FIXED BY CHEVROLET AT NO COST TO THE OWNER. I'VE BEEN DRIVING FOR 35 YEARS AND HAVE OWNED PIECE OF CRAP CARS AND NEVER HAD A DOOR HANDLE BREAK ONCE, LET ALONE TWICE. I SPOKE TO CHEVY CUSTOMER SERVICE AND THEY SAID IT WAS UNFORTUNATE BUT I WOULD HAVE TO PAY FOR THE REPAIRS MYSELF. REALLY?? PLEASE MAKE THIS A RECALL ISSUE. THANK YOU FOR YOUR TIME. *TR

Mileage: 56,000

DOOR HANDEL IS BROKEN FOR THE SECOND TIME ON THE DRIVERS SIDE. HAVE TO ROLL MY WINDOW DOWN AND OPEN HANDEL FROM OUTSIDE. THIS IS NOT GOOD, IF ENGINE DIES SO WILL I. COULD NOT OPEN DOOR. *TR

WHEN THE PASSENGER ATTEMPTED TO EXIT THE VEHICLE THE INTERIOR DOOR HANDLE BROKE LEAVING THE DOOR INOPERABLE FROM THE INSIDE. RISK OF BEING TRAPPED IN THE CAR IN THE EVENT OF AN EMERGENCY. I WILL BE CONTACTING GM TO REPORT ALSO. *TR

Mileage: 62,000

THE FRONT DOOR HANDLE BROKE ON THE PASSENGER SIDE OF MY CAR IN 2013 WE HAD TAKEN THE CAR TO THE DEALERSHIP TO INQUIRE ABOUT THIS, SINCE THIS IS A SAFETY ISSUE NOT BEING ABLE TO GET OUT OF YOUR CAR IF SOMETHING DANGEROUS WAS TO HAPPEN. AT THAT TIME THE DEALERSHIP TOLD MY HUSBAND I THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. THEN AGAIN IN 2014 THE DRIVER SIDE DOOR HAD BROKEN ALSO. SO NOW I HAVE TWO BROKEN DOORS ON MY CAR THAT YOU CAN ONLY GET OUT OF, IF SOMEONE LETS ME OUT OF THE CAR OR I ROLL THE WINDOW DOWN. I FEEL THIS IS A MAJOR SAFETY ISSUE. IF I WERE TO GET INTO A SERIOUS ACCIDENT WERE I WAS UNABLE TO ROLL MY WINDOW DOWN AND DID NOT HAVE SOMEONE RIDING IN THE BACK SEAT (SAY CAR CAUGHT ON FIRE) THEN THIS COULD LEAD TO MAJOR PROBLEMS IF NOT DEATH. ALSO WHEN MY HUSBAND HAD AN ACCIDENT NEITHER AIRBAG DEPLOYED. AND BACKSEAT PASSENGER SIDE SEATBELT WOULD NOT RELEASE AND WE HAD TO CUT MY GRANDDAUGHTER OUT OF SEATBELT. SO NOW I AM DRIVING A CAR THAT AIRBAGS DID NOT DEPLOY IN, BACK SEATBELT HAD TO BE CUT AND MY FRONT TWO DOORS YOU CANNOT GET OUT OF IF UNABLE TO ROLL WINDOW DOWN. MAJOR SAFETY ISSUES. WE HAD AROUND 98,000. MILES WHEN ISSUES STARTED WITH THE DOORS. WHICH I BELIEVE THE MILES SHOULD HAVE NOTHING TO DO WITH A SAFETY ISSUE. *TR

Mileage: 139,000

WHILE TRAVELING ON AN INTERSTATE HWY, AT APPROX, 65 TO 70 MPH I FELT THE CAR PULL HARD TO THE RIGHT, AFTER GOING INTO A SPIN , IT BECAME HARD TO APPLY BRAKES AND TO TRY TO CORRECT OR CONTROL THE SPIN , THERE WERE VEHICLES INCLUDING A SEMI ALL AROUND MY CAR. AS I SLID OFF THE TRAVELED PORTION OF THE HWY. MY CAR IMPACTED THE WALL HEAD ON. I WAS SLAMMED INTO THE DASH . A MOMENT LATER I CALMED DOWN AND THOUGHT TO MYSELF WHY DIDN'T THE AIRBAGS DEPLOY? I HIT THE WALL AT LEAST AT 35 MPH, THEN I SAW THE CAR WAS NOT RUNNING, I SAW THE KEY HAD MOVED TO OFF, I STARTED THE CAR AND DROVE HOME. *TR

Mileage: 90,000

CHEAP PLASTIC USED TO MAKE THE INTERIOR DOOR HANDLE JUST BROKE AS A I WAS TRYING TO EXIT MY VEHICLE. THERE WAS NO IMPACT OR INCIDENT OF ANY SORT, JUST TRYING TO GET OUT OF MY CAR. I AM PREGNANT AND GOD FORBID SOMETHING HAPPENS AND THERE IS AN INCIDENT WHERE I CANNOT ESCAPE MY VEHICLE BECAUSE THE DOOR WON'T OPEN. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED POST HASTE. *TR

Mileage: 152,000

TL * THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE DOOR HANDLES ON THE INTERIOR OF THE VEHICLE WERE FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

COULD NOT OPEN DRIVERS' SIDE DOOR. NOTHING...NO-HOW. IN ADDITION THE RADIO WOULD NOT TURN OFF AFTER KEY WAS REMOVED. TOOK TO DEALER, THEY FOUND A DEFECTIVE MODULE LOCATED INSIDE THE DRIVERS' SIDE DOOR THAT CONTROLLED ALL THIS. NOT BEING ABLE TO OPEN THE DRIVERS SIDE DOOR....HAVING TO DEPEND ON AN ELECTRONIC GIZMO....IS ABSOLUTELY A VERY DANGEROUS SITUATION. THERE SHOULD BE....A SIMPLE MECHANICAL OVER-RIDE...OR BETTER YET, WHY IS OPENING (AND CLOSING?) A DOOR ELECTRONIC AT ALL? IT WAS DEFINITELY FUN TO CONTORT MY 6'1" 250 POUND BODY OUT THE PASSENGER SIDE DOOR. $441,PLEASE......... *TR

Mileage: 85,000

DRIVER'S DOOR INTERIOR HANDLE BROKE WITH MINIMAL FORCE, MAKING IT HARD TO EXIT VEHICLE. *TR

Mileage: 152,000

MY FAMILY AND I WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON OR AROUND 04/29/12. I WAS DRIVING THE VEHICLE WHEN SUDDENLY I LOST CONTROL OF MY VEHICLE FOR AN UNKNOWN REASON WHICH CAUSED ME TO NOSE DIVE AND ROLLOVER SEVERAL TIMES DOWN INTO AN EMBANKMENT, AND NO AIR BAGS DEPLOYED, WHICH IS SURPRISIING CONSIDERING HOW SEVERE THIS ACCIDENT WAS. MY VEHICLE WAS CONSIDERED TOTALED BY MY INSURANCE CARRIER AS THE DAMAGES EXCEEDED THE VALUE OF THE CAR. THIS WAS A SINGLE VEHICLE ACCIDENT (NO OTHER VEHICLE WAS INVOLVED) THEREFORE MY CAR INSURANCE CARRIER PLACED THE BLAME ON ME AND THE ROOT CAUSE OF THE ACCIDENT WAS NEVER DETERMINED. I CAN HONESTLY SAY WE ARE VERY LUCKY TO HAVE LIVED THRU THIS ACCIDENT. *TR

Mileage: 68,000

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVERS DOOR HANDLE MADE A CLICKING SOUND AS SHE ATTEMPTED TO EXIT THE VEHICLE. THE DOOR HANDLE APPEARED TO BE FUNCTIONAL BUT SHE WAS ONLY ABLE TO OPEN THE DOOR FROM THE OUTSIDE OF THE VEHICLE AND OCCASIONALLY HAD TO EXIT FROM THE PASSENGER SIDE DOOR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

Mileage: 136,000

I WAS UNABLE TO OPEN THE DOOR FROM THE INTERIOR OF THE VEHICLE (DRIVER'S DOOR) SO I HAD TO REPLACE THE WHOLE INTERIOR OF THE DOOR (IT WAS A SMALL PLASTIC PIECE THAT BROKE), AT A COST WAS $350.00. NOW, A COUPLE OF YEARS LATER THE SAME ISSUE HAS OCCURRED. I CANNOT AFFORD TO FIX THIS AT THIS TIME AND THIS IS THE ONLY VEHICLE IN OUR HOME. I HAVE BEEN DRIVING WITH A BROKEN DOOR FOR THE LAST 3 MONTHS! IT IS A SAFETY ISSUE - IN THE EVENT OF AN ACCIDENT THE DRIVER IS UNABLE TO EXIT THE CAR!! AND WHEN THE WINDOWS FREEZE I AM TOTALLY TRAPPED IN THE VEHICLE! I ALSO FEEL THAT I SHOULD NOT HAVE TO REPLACE THE DOOR'S INTERIOR EACH TIME THE WEATHER IS COLD AND THIS CHEAP PLASTIC PIECE BREAKS! I HAVE ALSO HAD SIMILAR ISSUES WITH THE OTHER DOORS, BUT MY HUSBAND WAS ABLE TO REPAIR THEM. SOMEHOW THE HANDLE AND THE MECHANISM THAT OPENS THE DOOR (INSIDE THE INTERIOR OF THE DOOR) COME APART AND HAVE TO BE RE-ATTACHED. I CANNOT BE THE ONLY HHR OWNER THAT HAS EXPERIENCED THIS COSTLY AND DANGEROUS PROBLEM! *TR

Mileage: 48,000

ON AUGUST 28, 2012, THE ELECTRONIC POWER STEERING MOTOR WENT OUT ON MY 2007 CHEVROLET HHR. WE WENT ACROSS THE ONCOMING LANE AND IT WAS EXTREMELY HARD FOR MY HUSBAND TO GET IT BACK INTO THE RIGHT LANE. ON 8/30/2012, WE TOOK IT TO A GM GARAGE AND THEY REPLACED IT WITH A REMAN. POWERING STEERING MOTOR, GIVING US A ONE YEAR/12,000 MILE WARRANTY.. ON JULY 9, 2013, I WAS DRIVING THE HHR OUT OF STATE AND WAS COMING OUT OF A SLIGHT LEFT HAND CURVE WHEN THE POWER STEERING MOTOR WENT OUT AGAIN, WHICH I WAS NOT ABLE TO STEER THE CAR AND IT ENDED UP IN THE RIGHT HAND BANK/DITCH. LESS THAN ONE YEAR AND LESS THAN 12,000 MILES LATER, THE GM GARAGE SAID THAT THEY WOULD REPLACE THE POWER STEERING PUMP IF WE BROUGHT THE CAR BACK TO THEM. THAT IS IMPOSSIBLE BECAUSE THE DAMAGE WAS MORE THAN ENOUGH TO TOTAL THE CAR AND IT HAPPENED IN ANOTHER STATE. THEY SAID THERE IS NOTHING THEY CAN DO. PLUS, NOW I HAVE POINTS AGAINST MY INSURANCE. *TR

Mileage: 88,000

PASSENGER SIDE DOOR HANDLE BROKE WHEN MY WIFE WAS TRYING TO GET OUT OF THE CAR. THE DOOR CANNOT BE OPENED FROM THE INSIDE. IN THE CASE OF AN EMERGENCY, IT WOULD BE VERY DANGEROUS TO BE TRAPPED IN THE CAR DUE TO THE DOOR HANDLE. *TR

Mileage: 55,000

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT HE ATTEMPTED TO OPEN THE FRONT DRIVER'S SIDE DOOR FROM THE INTERIOR OF THE VEHICLE WHEN THE DOOR HANDLE FRACTURED. THE CONTACT OPENED THE FRONT DRIVER SIDE WINDOW AND OPENED THE DOOR FROM THE EXTERIOR OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING APPROXIMATELY 40 MPH THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OF THE STEERING FAILURE. THE TECHNICIAN ADVISED THAT THE POWER STEERING MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

THERE IS A MASSIVE BLIND SPOT TO THE DRIVERS FRONT LEFT SIDE. THIS PREVENTS BEING ABLE TO SEE MEDIANS GOING INTO A LEFT HAND TURN. I WAS AWARE OF THIS PROBLEM, BECAUSE I HAVE COME VERY CLOSE TO HITTING THEM 5 TIMES OR SO BECAUSE OF THE LACK OF VISIBILITY. THIS MOST RECENT TIME, I TRIED MY BEST TO JUDGE THE MEDIANS LOCATION, BUT WHEN IT ENTERED INTO THE BLIND SPOT, I JUDGED THE BEST I COULD AND STILL HIT THE CURB. I HAVE NEVER BEEN IN AN ACCIDENT IN ALL MY DRIVING YEARS (7 YEARS!).. THIS WAS THE FIRST TIME I HAD HIT ANYTHING. I AM VERY UPSET WITH CHEVY'S HUGE BLIND SPOT THAT CAUSES SO MANY PROBLEMS WHILE TAKING LEFT'S NEAR MEDIANS. I HAVE ALWAYS OWNED A CHEVY, AND I HAVE TO SAY THAT I AM NOT IMPRESSED AT ALL BY THE HHR FOR THIS PROBLEM AND PROBLEMS WITH THE SUSPENSION. *TR

Mileage: 37,000

THE DOOR HANDLE OF DRIVERS SIDE OF 2007 HHR. BROKE OFF. AS I OPENED DOOR..IT IS MADE OF PLASTIC AND IF BATTERY SHOULD DIE OR IF THERE IS A FIRE THERE IS NO WAY TO EXIT QUICKLY FROM DRIVERS SEAT..THE HANDLE CANNOT BE REPLACED...RATHER AN ENTIRE DOOR PANEL UPWARDS OF 350.00 PLUS LABOR IS ONLY REMEDY..I SPOKE TO A GM REP WHO ADVISED ME TO TAKE IT INTO A DEALER FOR INSPECTION...IT WAS DETERMINED THAT I WOULD STILL HAVE TO PAY....THIS IS VERY SERIOUS AND NEEDS TO BE REMEDIED. *TR

Mileage: 76,000

THE DRIVER'S SIDE INTERIOR DOOR HANDLE SNAPPED OFF. THIS COULD POTENTIALLY BE FATAL IN A CRASH OR FIRE IF THE DRIVER IS UNABLE TO QUICKLY EXIT THE VEHICLE. *TR

Mileage: 104,300

UPON ATTEMPTING TO OPEN DRIVERS DOOR FROM INSIDE THE HANDLE BROKE. NOW I HAVE TO PUT THE WINDOW DOWN AND OPEN THE DOOR FROM OUTSIDE TO EXIT. THE PLASTIC HANDLE IS AVAILABLE ONLY AS A COMPLETE DOOR UNIT. THIS COULD BE VERY DANGEROUS IN THE EVENT OF AN ACCIDENT AS WELL AS BEING INCONVENIENT. GM NEEDS TO ADDRESS THIS PROBLEM. *TR

Mileage: 76,473

THE INSIDE DRIVERS DOOR HANDLE BREAKS OFF AND CANNOT BE REPLACED PER CHEVY AND GM WITHOUT INSTALLING AN ENTIRE FRONT INSIDE DOOR PANEL. YOU CANNOT EXIT THE CAR WITHOUT LOWERING THE WINDOW AND REACHING OUTSIDE TO OPEN THE DOOR. WITH POWER WINDOWS YOU CANNOT LOWER THE WINDOW IF THERE ARE ELECTRICAL PROBLEMS. I HAVE HAD TO RESORT TO CLIMBING OVER THE CONSOLE AND OPENING THE PASSENGER DOOR AND EXITING THE CAR THAT WAY WHEN THE BATTERY DIED. IN AN ACCIDENT, THERE IS A GOOD POSSIBILITY YOU COULD NOT EXIT THE CAR THAT WAY IF SEVERELY INJURED OR ON FIRE. I AM NOT THE ONLY ONE THAT IS HAVING THIS PROBLEM. WHAT CAN BE DONE TO CORRECT THIS PROBLEM?? *TR

Mileage: 88,000

THE INTERIOR DOOR HANDLE ON THE FRONT PASSENGER DOOR HAS BEEN MAKING A "CLICK" NOISE AND DIFFICULT TO OPEN. TODAY A PASSENGER TRIED TO GET OUT AND THE HANDLE REFUSED TO OPEN. DOOR WAS ABLE TO OPEN FROM OUTSIDE. A DOOR THAT DOES NOT PROPERLY OPEN COULD POSE A SAFETY HAZARD SHOULD SOMEONE BE TRAPPED IN THE VEHICLE. *TR

Mileage: 99,970

SUNROOF FRAME BROKEN AT HINGE POINT OF WINDSCREEN. APPARENTLY THIS IS A COMMONLY OCCURRING PROBLEM. ONE OF MANY COMPLAINTS. *TR

Mileage: 90,000

DRIVER DOOR INTERIOR DOOR HANDLE SNAPPED OFF. DEALER WILL NOT HELP. ENTIRE DOOR PANEL MUST BE REPLACED. CANNOT GUARANTEE RECURRENCE.*TR

Mileage: 57,417

2007 CHEVY HHR. AT APPROXIMATELY 4600 MILES MY STRUTS AND STRUT MOUNTS WENT OUT AND I HAD TO REPLACE THEM. ALSO THERE IS PRESSURE APPLIED TO THE REAR TRUNK OF MY CAR SUCH AS CLOSING THE TRUNK OR LEANING ON IT, IT CREATES A HUGE DENT. I HAVE HAD THE DENTS REMOVED ON 2 DIFFERENT OCCASIONS BUT I AM CONSTANTLY GETTING BIG DENTS AND IT IS TO COSTLY TO CONSTANTLY REPAIR. I DON'T THINK THIS IS NORMAL. *TR

2007 CHEVY HHR INTERIOR DOOR HANDLE BROKE WHEN TRYING TO OPEN THE DOOR. NO LONGER CAN I EXIT THE VEHICLE WITHOUT ROLLING DOWN THE WINDOW AND OPENING THE DOOR FROM THE EXTERIOR HANDLE. UNABLE TO REPLACE JUST THE HANDLE, THE ONLY WAY TO FIX THE PIECE OF PLASTIC THAT IS HOLDING THE DOOR HANDLE TOGETHER IS TO REPLACE THE ENTIRE DOOR PANEL. IT IS UNACCEPTABLE THAT A CHEAP PIECE OF PLASTIC IS CONTROLLING THE OPENING OF THE DOOR. WITH THIS PIECE BROKEN, I AM UNABLE TO EXIT IN THE EVENT OF AN ACCIDENT IF THE WINDOWS CAN'T BE ROLLED DOWN. *TR

Mileage: 61,000

I CAME HOME AFTER RUNNING ERRANDS AND GOT OUT OF MY 2007 CHEVY HHR AND SHUT THE DRIVERS SIDE DOOR. 30 SECONDS AFTER THAT MY REAR WINDOW ON THE HATCHBACK COMPLETELY SHATTERED. IT WAS NOT A HOT DAY. THERE WAS GLASS ALL OVER THE INSIDE OF THE BACK OF MY CAR AND MY DRIVEWAY. I'M JUST GLAD MY 7 YEAR OLD DAUGHTER WAS NOT IN THE BACK SEAT, FOR FEAR OF GETTING HIT BY A PIECE OF GLASS NOW I HAVE TO GET IT REPLACED AND ITS GOING TO COST ME MY DEDUCTIBLE ON MY INSURANCE OF 250.00. *TR

2007 CHEVROLET HHR LS WHILE ATTEMPTING TO EXIT VEHICLE, WITH INTERIOR DOOR HANDLE IN OPEN POSITION AND FOOT ON BRAKE, I SHIFTED INTO PARK AND THE AUTOMATIC DOOR LOCKING/OPENING MECHANISM FEATURE BROKE THE HANDLE RENDERING EXIT FROM INTERIOR IMPOSSIBLE WITHOUT LOWERING POWER WINDOW AND REACHING FROM THROUGH OPEN WINDOW TO ACCESS EXTERIOR DOOR HANDLE. IN THE EVENT OF A SERIOUS CRASH THIS WILL IN EFFECT TRAP THE DRIVER IN THE VEHICLE. GM REFUSED TO ACKNOWLEDGE THIS SERIOUS DEFECT IN DESIGN WHICH HAS OCCURRED MANY TIMES ACCORDING TO PUBLIC REPORTS. THE DOOR HANDLE IS AVAILABLE ONLY THROUGH GM DEALERS AT A QUOTED PRICE OF 450.00 DOLLARS . FOR A PLASTIC DOOR HANDLE THAT BROKE DUE TO POOR DESIGN. *TR

Mileage: 56,000

WHENEVER IT RAINS, WATER DRIPS FROM BEHIND THE GLOVE BOX ONTO THE PASSENGER SIDE FLOOR. THE FIRST TIME WE NOTICED IT, WE HAD 6 INCHES OF RAIN FALL ON A SINGLE DAY. NOW IT OCCURS DURING VERY MINOR RAINS. WE HAVE NOT YET HAD IT REPAIRED, BUT I LEARNED FROM INTERNET POSTINGS THAT THIS IS A WIDESPREAD FAILURE OF THIS CAR, SOMETHING TO DO WITH AN OPENING IN THE FIREWALL THAT HAS BEEN CHEAPLY LINED WITH PAPER RATHER THAN A RUBBER OR PLASTIC BOOT. I REALIZE THIS IS HARDLY A LIFE-THREATENING PROBLEM FOR MOST OWNERS, BUT MY WIFE HAS ALLERGY-INDUCED ASTHMA, WITH MOLD AS A MAJOR TRIGGER. THE REPEATEDLY WET CARPET COULD CAUSE HER VERY REAL PROBLEMS. *TR

Mileage: 38,000

WHERE THE DRIVING LIGHTS SHOULD BE THE PLASTIC INSERTS THAT FILL THAT SPACE BLOW OUT AND LODGE IN THE INSIDE OF THE FENDER THIS HAS HAPPEN TWO AT LEASE 2 HHR'S THAT I KNOW OF. *TR

2007 CHEVY HHR WITH TWO SERIOUS SAFETY ISSUES. THE CONSUMER RECEIVED A RECALL WHICH STATED THAT THE ATTACHMENT NEAR THE SUN VISOR AND ROOF IS DEFECTIVE. THE SECOND PROBLEM WAS WATER GETS UNDER THE DOOR PANEL AND FREEZES WITH EVERY SNOW, RAIN, HAIL, OR MIX STORM RECEIVED. THE CONSUMER WAS UNABLE TO EXIT THE VEHICLE. *KB THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE TO FIX THE RECALL. *JB

PAINT HAS CHIPPED VERY EASILY, 2007 HHR, GARAGE KEPT, HAS UNDER 12,000 MILES & SEVERAL CHIPS IN THE GOLDEN TEAL METALLIC PAINT. DEALER SAYS BECAUSE OF SAND ON HIGHWAY. MY OTHER CARS DON'T HAVE CHIPS IN THE PAINT & THEY HAVE BEEN DRIVEN THE SAME ROUTE FOR YEARS. ENGINE HAS KNOCKED, DEALERSHIP COULDN'T HEAR, HAD THE TECHNICIAN RIDE IN THE CAR WITH ME, THEN HE HEARD. DEALERSHIP SAYS THAT'S NORMAL. *TR

Mileage: 6,000

TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING 20 MPH DOWN A DIRT ROAD, THE PAINT CHIPS OFF OF THE UNDERSIDE OF THE VEHICLE. THE DEALER HAS OFFERED TO REPAINT THE DAMAGED AREA. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 30,000.

Mileage: 26,000

TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE DOOR AJAR ALARM ONLY CHIMES WHEN THE DOORS ARE COMPLETELY OPENED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT CORRECT THE FAILURE. THE DEALER SPOKE WITH THE MANUFACTURER AND THEY STATED THAT THE ALARM WAS DESIGNED TO OPERATE IN THAT MANNER AND WOULD BE UNABLE TO ASSIST. THE CONTACT ALSO SPOKE WITH THE MANUFACTURER AND WAS ISSUED CASE NUMBER 71-576283710. THE CURRENT MILEAGE WAS 6,960 AND FAILURE MILEAGE WAS 4,000.

Mileage: 4,000

WE WERE DRIVING WEST ON I-40 IN AZ. A 2 TON TRUCK WITH A LONG FLAT TRAILER BLEW IT'S FRONT DRIVERS TIRE. THE TIRE CAME INTO OUR LANE MY HUSBAND SWERVED TO MISS IT THEN THE TRUCK CAME INTO OUR LANE FORCING US OFF THE ROAD MY HUSBAND COULDN'T GAIN CONTROL OF THE CHEVY HHR AGAIN. IT SENT US INTO A ROLLOVER WE ROLLED 2-3 TIMES. THE DRIVER'S SIDE OF THE CAR ALL COLLAPSED AROUND MY HUSBAND THE ROOF FORCED HIS NECK DOWN. THE ROOF ENDED UP DOWN TO THE STEERING WHEEL. MY HUSBAND SUFFERED A CRACK IN HIS 3RD C-SPINE & A BROKEN THUMB & LACERATED FINGERS WHEN THE CAR ENDED UP LANDING ON HIS HAND WHICH HAD GONE JUST ABOVE HIS HEAD. I HAD TO UNBUCKLE MY HUSBAND TO GET HIM INTO A POSITION SO HE COULD BREATH. 2-FAILURE OF THE ROOF TO PROTECT THE DRIVER THE ROOF ENCROACHED INTO THE DRIVERS SPACE CAUSING MAJOR BODILY HARM. 3-CAR WAS SCRAPPED. NO NEED AT THIS POINT TO REPLACE OR REPAIR. *JB

Mileage: 12,600

POOR DESIGN OF THE FRONT BUMPER. THE HOLE ON THE BOTTOM WAS TOO BIG, ALLOWING DEBRIS TO HIT THE AIR CONDITIONER (A/C) CONDENSER AND RADIATOR. THIS WAS WHAT HAPPENED TO ME BUT THE FUNNY THING WA S THAT I WASN'T EVEN DRIVING THE CAR. I TURNED IT ON AND GOT THE AIR CONDITIONER GOING, WHICH WAS COLD AT FIRST. THE CAR SAT FOR A WEEK WHILE I WAS ON VACATION, SO I FOUND IT HARD TO BELIEVE THEY WON'T COVER IT AS A EQUIPMENT FAILURE. INSTEAD THEY CLAIMED SOMETHING FLEW THROUGH IT. CHEVROLET DIDN'T PUT A GRILL IN IT FROM THE FACTORY, WHICH WOULD HAVE SOLVED THE PROBLEM. WARRANTY WON'T COVER IT BECAUSE IT WAS CONSIDERED A ROAD HAZARD, AND WANTED ME TO CLAIM IT ON MY INSURANCE WHICH I THOUGHT WAS INSURANCE FRAUD. I THOUGHT THEY WANTED TO PASS THE BUCK TO SOMEONE ELSE RATHER THAN RECALL ALL THE VEHICLES TO PUT A GRILL ON IT TO PROTECT IT FROM THE ELEMENTS. I OWN A 2007 HHR WITH 6000 MILES ON IT. I DIDN'T HAVE AIR CONDITIONING BECAUSE THEY WON'T WARRANTY IT, AND I DIDN'T HAVE $800 TO FIX IT. THE GM REPRESENTATIVE CAME TO LOOK AT THE VEHICLE WHILE MY WIFE WAS AT THE DEALERSHIP SO SHE GOT TO TALK TO HIM ABOUT IT. HE SAID WELL IT WAS NO DIFFERENT THAN A ROCK HITTING THE WINDSHIELD. I THOUGHT THIS WAS THE LAZY WAY OUT, SAYING THEY DIDN'T WANT TO PROTECT VITAL PARTS OF THE CAR, (RADIATOR,CONDENSER,ETC. BY PUTTING A SIMPLE PIECE OF MESH OR GRILL IN PLACE. THIS SHOULDN'T BE OUR JOB TO MAKE SURE IT WA S PROTECTED. ALSO, THE REPRESENTATIVE STATED WELL,IF WE GET A LOT OF COMPLAINTS ABOUT IT THEN MAYBE THE DESIGNER WILL RECALL IT AND FIX IT. I COULD NOT WAIT FOR THEM TO GET OFF THE LAZY BOY AND FIX A FLAW THEY OVERLOOKED IN THE FIRST PLACE. I LOVE EVERYTHING ABOUT THE CAR, BUT CHEVROLET HAD TO GET THEIR HEAD OUT OF THEIR OWN BUTTS AND REALIZE THESE WERE THE REASONS WHY THEY WERE LOSING JOBS, AND STOCKS WERE FALLING, CAR SALES WERE DOWN, AND COMPETITION WA S GETTING STRONGER. THEY SHOULD BE MORE THAN HAPPY TO FIX THE PROBLEM. THEN I MIGHT GO BACK TO BUYING CHEVROLET CARS. *AK