2010 CHEVROLET HHR Steering Problems

The contact owns a 2010 Chevrolet HHR. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. The power steering warning light was illuminated. In addition, the contact stated that after restarting the vehicle, the vehicle temporarily returned to normal functionality however, the failure reoccurred. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 14V153000 (Steering); however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

Mileage: 20,000

Although this vehicle is a 2010 HHR, it has less than 23000 miles on it, has been garaged kept and maintained impeccably. The warning light blinks at random and then the power steering fails. It does not matter the speed of the vehicle and happens at random. Once turned off and restarted, the power steering works for approx 5 minutes and then fails again. There was a recall on 2009-2010 HHRs for sudden loss of power steering issued in 3/2014, recall # 14V153000. This recall is not VIN# specific. However, when I contact the dealer for repair of this vehicle, I am told that the recall does not pertain to my VIN#, so its not covered. NHTSA has more than 135 complaints about HHRs since 10/2019 with more than half of them being steering issues. This clearly is a wider recall issue than originally thought. My vehicle is inoperable due to this safety issue. I filed a complaint with GM. They told me it was not their issue and I could pay to have it diagnosed and fixed at a dealership. This is a GM issue due to the amount of complaints about this exact problem from other owners. I am hoping GM is made aware of the widespread issues and does the right thing, issuing another recall for all 2009-2010 HHRs regardless of VIN#.

The contact owns a 2010 Chevrolet HHR. The contact stated that after starting the vehicle, the power steering message was displayed on the instrument panel and while her daughter was driving the vehicle. The contact's daughter restarted the vehicle; however, the failure returned while driving at a low rate of speed. Upon investigation, the contact discovered NHTSA Campaign Number: 14V153000 (Steering) which she linked to the failure. The vehicle was taken to a dealer where she was informed that the vehicle was not under recall. The manufacturer was also notified, and the contact was given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

Power steering goes out while driving

Owner of 2010 Chevrolet HHR. While driving approximately 35 MPH and other various speeds, the vehicle intermittently lost power steering functionality. The power steering assist warning light was illuminated. The vehicle was parked and turned off, then restarted. The warning light was no longer showing and power steering was restored. After driving for approximately 60 seconds there was again a loss of power steering functionality and the warring light illuminated. The contact researched online and related the failure to NHTSA Campaign Number: 14V153000 (Steering) however, the VIN was not included.

The power steering failed, it is available for inspection. My safety and the safety of my two very young children were put at risk. Suddenly as I crossed the rail road tracks and attempted to turn right onto another street, the power steering went out of my vehicle. I narrowly avoided a collision with another vehicle stopped at the stop sign on the street I signaled to turn down. It hasn't been inspected by anyone yet. The power steering light came on right as it failed and I had no assisted power steering, manual only.

My vehicle is the 2010 HHR with electric assist steering. As with thousands of other Chevrolet HHRs, my power steering abruptly stopped working. It is the EPS system that is notorious for stopping abruptly and was and is the subject of a recall. However, GM refuses to repair mine like they have over a hundred thousand others with the same exact issue. They state that my vehicle, though exactly the same as thousands and thousands of others subject to the recall, is not included in the recall. . . How can this be? Same exact issue. . .

The contact owns a 2010 Chevrolet HHR. The contact stated while driving approximately 30 MPH and other various speeds, the vehicle intermittently lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V153000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

I have replaced the lower control arms four times within the last 3 years that part is defective there are supposed to last 10 years. It affects your steering when breaking. This part needs to be recalled immediately. The last time I replaced the lower control arms was April 16th 2021.

The contact owns a 2010 Chevrolet HHR. The contact stated that while driving at an undisclosed speed, the power steering assist failed to operate as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. The VIN was unavailable. The contact stated that the dealer had a long waiting list, so the vehicle taken to an auto repair shop and repaired there.

Mileage: 47,000

The contact owns a 2010 Chevrolet HHR. The contact stated while reversing into her friend's driveway, the steering wheel lost power steering inadvertently. The power steering warning light illuminated. The contact forcefully steered the steering wheel and pulled to the side of the curb in front of her friend's residence. The contact stated that as she turned off and restarted the vehicle, the steering wheel regained power steering; however, the failure reoccurred while driving and making turns. The vehicle was taken to an independent mechanic where it was diagnosed that no issues were found; however, the failure persisted. The vehicle was towed to the same independent mechanic where it was diagnosed that the power steering sensors had failed. The independent mechanic informed the contact that the failure was related to NHTSA Campaign Number: 14V153000. The power steering sensors and the battery were replaced. The vehicle was repaired. The dealer and the manufacturer were notified of the failure and informed the contact that her VIN was not included in the recall. The failure mileage was approximately 155,000.

Mileage: 155,000

The contact owns a 2010 Chevrolet HHR. The contact stated that while driving at 65 MPH, the power steering warning light illuminated the instrument panel. The contact also stated that excessive force was needed to steer the vehicle as he proceeded to drive home. The dealer was notified about the failure and informed him that his vehicle was not included NHTSA Campaign Number: 14V153000 (Steering). The contact was instructed to no longer drive the vehicle and to take the vehicle to the dealer for diagnostic testing. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.

Mileage: 89,000

My power steering is going out randomly making it unsafe to drive, I see there's a recall for 2010 chevy hhr power steering which is exactly what's happening with my vehicle. When I turn it off and turn it back on it will work for a minute then click and go back out, yet when my vin was ran the recall doesn't show up for my car even though the recall states 2010 chevy hhr.. mine clearly has the same issue as the other recall yet you guys haven't put it on my vin so it can be fixed properly.

While driving, my power steering fluid light indicator came on making it really hard to turn. After parking and turning the car on the steering wheel went back to normal. I had my mechanic to check my steering fluid and I did not need any added. This has happened 3 times while driving my car and I refuse to drive my car. Is there a recall on this the power steering?

RECENTLY, WITHOUT WARNING, I LOOSE THE POWER STEERING AND THE SIGN "POWER STEERING " COMES ON. IT BECOMES VERY DIFFICULT TO MAKE A TURN. WHEN I STOP THE CAR AND RESTART IT, THE STEERING IS BACK TO NORMAL BUT AFTER A FEW SECONDS IT GOES OUT AGAIN. THAT HAS BEEN HAPPENING FOR THE LAST 1 OR 2 WEEKS. I CALLED THE DEALER YESTERDAY AND TOLD THEM ABOUT IT AND ASKED IF THERE WAS A RECALL, THEY SAID THAT MY VIN NUMBER WAS NOT AFFECTED BY IT. I KNOW FROM RESEARCH THAT QUITE A FEW CARS HAD THE SAME PROBLEM AND THAT THERE WAS A RECALL. HOW DO THEY KNOW THAT MY VIN NUMBER IS NOT AFFECTED BY IT. CAN YOU PLEASE INVESTIGATE IT? THANK YOU!

Mileage: 124,000

OUR CHEVY HHR 2010 HAS BEEN DYING AND STALLING OUT ON US WHILE WE ARE DRIVING IT, THE ONLY TIME IT HAD POWER GOING TO IT WAS WHEN IT WAS BEING JUMPED. EVEN THEN SOON AS THE CABLES WERE UNHOOKED IT WOULD JERK THEN DIE RIGHT AWAY. IT SEEMED AS IF MOST OF THE LIGHTS INSIDE AND OUTSIDED OF THE TRUCK ONLY WOULD FLASH WHILE JUMPING IT, THEN NOTHING. IT WAS ALSO VERY DIFFICULT TO TURN THE STEERING WHEEL, AND EVERYTHING BASICALLY SEEMS LIKE IT'S MALFUNCTIONING. THIS HAS BEEN ON AND OFF FOR A FEW WEEKS NOW BUT I DON'T KNOW HOW TO FIX IT, NOR CAN I EVEN START IT AT THIS POINT,BUT I DEFINITELY DON'T FEEL SAFE DRIVING IT THE WAY IT IS RIGHT NOW BEING THAT IT POWERS COMPLETELY OFF WHENEVER IT WANTS TO. IT WAS IN MOTION A FEW TIMES ON CITY STREETS, AND IN MOTION TURNING WHEN IT DIED FOR THIS LAST TIME. ITS NOW PARKED ON A STREET UNABLE TO DRIVE IT. *TR

VEHICLE INTERMITTENTLY LOSES POWER STEERING AT VARIOUS SPEEDS, FROM LOW TO HIGHWAY SPEEDS. MAKING THE VEHICLE VERY HARD TO STEER ESPECIALLY IN TURNS AND CORNERS, AND EXTREMELY DANGEROUS. THERE IS AN EXISTING RECALL (14V15300) FOR THIS EXACT ISSUE, BUT WHEN CALLING THE GM DEALERSHIP AND THE GM CUSTOMER SERVICE LINE I WAS TOLD THAT MY VEHICLES VIN WAS NOT AFFECTED BY THE RECALL. HOW, IF I AM HAVING THE EXACT SAME PROBLEM, IS IT NOT CONSIDERED A 'SAFETY ISSUE' FOR ME? BUT THEY WERE MORE THAN HAPPY TO SCHEDULE ME AN APPOINTMENT TO FIX THE 'KNOWN ISSUE', AT MY EXPENSE OF COURSE. MY VEHICLE ONLY HAS 61,000 MILES, SO THIS IS NOT A NORMAL 'WEAR AND TEAR' ISSUE. ESPECIALLY WHEN I FIND AN ARTICLE BY RUETERS IN WHICH THE VICE PRESIDENT OF GM'S GLOBAL VEHICLE SAFETY SAYS 'WITH THESE SAFETY RECALLS AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT," SAID JEFF BOYER, VICE PRESIDENT OF GM GLOBAL VEHICLE SAFETY. "WE HAVE RECALLED SOME OF THESE VEHICLES BEFORE FOR THE SAME ISSUE AND OFFERED EXTENDED WARRANTIES ON OTHERS, BUT WE DID NOT DO ENOUGH." VERY FRUSTRATING THAT A VIN IS WHAT DETERMINES MINE AND MY FAMILY'S SAFETY! GM NEEDS TO STAND BEHIND ALL THEIR VEHICLES WITH THIS PROBLEM, NOT JUST A SELECT GROUP...

Mileage: 61,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAMPION CHEVROLET (LOCATED AT 800 KIETZKE LN, RENO, NV 89502, 775-636-9328) AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2010 CHEVY HHR LT WITH 76,500 MILES. SUDDEN LOSS OF POWER STEERING WHILE DRIVING. UPON DOING RESEARCH THIS IS A WELL KNOWN PROBLEM BY GM AND THEY REFUSE TO WARRANTY THE DEFECT OR PERFORM A RECALL. UNSAFE TO DRIVE WHEN POWER STEERING SUDDENLY QUITS ON HIGHWAY. WAS DRIVING APPROX. 60 MILES PER HOUR ON THE HIGHWAY WHEN LIGHT CAME ON DASH AND LOST POWER STEERING. STEERING TO A LOT OF EFFORT.

Mileage: 76,500

WHILE DRIVING MY 2010 CHEVY HHR, I HAD JUST EXITED THE HIGHWAY AND WAS ENTERING THE SPEEDWAY FUEL STATION, MY STEERING JUST SEEMED TO LOCKUP ON ME AND A DASH ALERT FLASHED "SERVICE ESC" THEN I SUDDENLY LOST ALL POWER! IN ORDER TO AVOID ANY MAJOR TRAGEDY LIKE COLLIDING WITH A GAS PUMP OR ANOTHER VEHICLE, I WAS ABLE TO RUN IT INTO THE CURB I FELT LIKE MY ARMS WERE NEARLY RIPPED FROM THE SOCKETS. AFTER HAVING IT TOWED TO MY HOME AND THE FOLLOWING DAY TOWED TO A MECHANIC. DISCOVERED THAT THE EXPERIENCE WAS NOT EXCLUSIVELY MINE, APPARENTLY SOME 444 OTHERS HAD AS WELL. I CHECKED FOR RECALL NOTICES WAS TOLD THAT THE RECALLS WERE CLOSED AND REPAIRS WERE DONE. I WOULD LIKE TO KNOW BY WHOM, WHEN AND WHERE EXACTLY! IT OBVIOUSLY WAS NOT DONE PERMANENTLY NOR SATISFACTORILY AS I'M VERY SORE NOW, BUT COULD HAVE BEEN KILLED!

Mileage: 202,000

ELECTRIC POWER STEERING QUITS WORKING AT TIMES MAKING STEERING DIFFICULT. WHEN THIS HAPPENS A CHIME SOUNDS AND A MESSAGE APPEARS ON THE INSTRUMENT PANEL. THERE HAVE BEEN RECALLS ON OTHER MODELS AND MAYBE EVEN THIS MODEL BUT FOR SOME REASON IT DOES NOT REGISTER FOR MY VIN . I HAVE NOT BEEN INVOLVED IN A ACCIDENT.

Mileage: 115,000

THE IGNITION IS LOCKING KEY IN. ALSO THIS IS CAUSING MY BATTERY TO DIE .

"ELECTRIC POWER STEERING ASSIST". MY VIN NUMBER IS NOT UNDER WARRANTY FOR THE SERVICE RECALL NUMBER 11415 ELECTRIC POWER STEERING ASSIST.THAT SHOULD BE SERVICED UNDER SAFETY RECALL 10023 PRIOR TO MAY 31,2010. I OWN A 2010 CHEVY HHR (NON-TURBO) AND THE POWER STEERING ASSIST HAS FAILED.

Mileage: 160,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO BE STEERED. THE VEHICLE WAS TAKEN TO SHERMAN CHEVROLET CADILLAC (600 E LAMBERTH RD, SHERMAN, TX 75090, (903) 209-2353) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.

Mileage: 156,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING ABILITY SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. AFTER FIVE MINUTES, THE VEHICLE RESTARTED NORMALLY AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO RYDELL CHEVROLET (18600 DEVONSHIRE STREET, NORTHRIDGE, CA 91324) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,208. THE VIN WAS NOT AVAILABLE.

Mileage: 79,208

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE ELECTRIC POWER STEERING FAILED. ONCE THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE POWER STEERING RETURNED TO NORMAL. THE FAILURE RECURRED. THE DEALER (MICHAEL CHEVROLET, 5735 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 431-6001) STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

KEY LOCKS IN THE IGNITION IN THE ON POSITION AND CAR CUTS OFF WHILE DRIVING

APPROXIMATELY TWO MINUTES AFTER LEAVING A CITY PARKING LOT DURING THE PROCESS OF MAKING A LEFT TURN ON A BUSY FOUR LANE ROAD A CHIME WAS HEARD AND THE DISPLAY READ POWER STEERING. AT THIS POINT THE POWER ASSIST WAS LOST AND THE CORNERING STEER EFFORT WAS VERY STRONG. I REDUCED SPEED CAUSING TRAFFIC DIFFICULTIES BUT WAS ABLE TO STEER BACK INTO THE LANE. DROVE SLOWLY DOWN STREET. PULLED OVER AND SHUT OF CAR. RESTARTED CAR AND POWER ASSIST RETURNED AND ALARM WAS CLEARED. CAR HAS 72,900 MILES ON IT. IT IS MY WIFE'S VEHICLE AND AS SHE WAS A PASSENGER DURING THIS INCIDENT SHE WILL NOT OPERATE IT NOW. HAVE DRIVEN IT FOR A WEEK WITH NO RE-OCCURRENCE. IF UNPREPARED THIS FAILURE COULD HAVE SERIOUS CONSEQUENCES.

Mileage: 72,989

CAR LOST POWER STEERING & STEERING SYSTEM LIGHT CAME ON . OUR MECHANIC ADVISED 'GO TO CHEVROLET, IT'S A RECALL BUT THEY REFUSED TO FIX FREE & CHARGED $268.17 FOR FIX . CLAIMED IT WAS TURBO BUT WHAT'S THE DIFFERENCE? CAN I GET REIMBURSED? WEB SITE SAYS THIS YEAR WAS RECALLED.

Mileage: 103,469

THE POWER STEERING LIGHT POPS ON AFTER YOU ARE DRIVING AND THE VEHICLE IS VERY HARD TO STEER.

Mileage: 82,368

1) THE TURN SIGNALS HAVE FAILED TO CANCEL AFTER A TURN ON AN INTERMITTENT BASIS SINCE THE CAR WAS NEW. 2) RECENTLY, THE TURN SIGNAL WILL NOT HOLD IN THE ON POSITION ON A LEFT TURN AND HAS TO BE MANUALLY HELD DOWN TO ACTUATE THE SIGNAL FOR THE ENTIRE TURN. 3) AT THE SAME TIME, THE RIGHT SIGNAL WILL NO LONGER AUTOMATICALLY CANCEL AND HAS TO BE MANUALLY TURNED OFF AFTER A TURN. THESE ARE ISSUES BECAUSE YOU EITHER HAVE THE TURN SIGNAL NOT ON DURING A CROSS TRAFFIC TURN WHEN YOU THOUGHT IT WAS ENGAGED, OR YOU HAVE IT ON WHEN YOU THOUGHT IT HAD AUTOMATICALLY SHUT OFF.

Mileage: 33,000

WHILE I'M DRIVING THE POWER STEERING GOES OUT ..IT COMES AND GOES ..HAPPENS VERY OFTEN ON MY 7 MILE DRIVE TO WORK EVERYDAY

Mileage: 111,000

2010 CHEVY HHR @ 60000 APROXIMATE MILES THE POWER STEERING STOPS FUNCTIONING AFTER START UP. STEERING USUALLY STOPS FUNCTIONING AFTER 1 OR 2 MINS AFTER STARTING.. DOESNT MATTER IF CAR IS STANDING OR MOVING.

Mileage: 60,000

ELECTRIC POWER STEERING INTERMITTENTLY STOPS WORKING. STARTING HAPPENING TODAY WHILE DRIVING ABOUT 30 MINUTES ON MOUNTAIN ROADS. STOPPED AND CHECKED FOR OBVIOUS ISSUES, AND FOUND NOTHING. RESTARTED AND IT WORKED FINE FOR 3-5 MINUTES THEN STOPPED AGAIN. RESTARTING AGAIN AND WORKED AGAIN FOR 3-5 MINUTES THEN FAILED. STOPPED AND VEHICLE WAS SHUT OFF FOR ABOUT 1 HOUR AND RESTARTED. THEN DROVE FOR ABOUT 1 HOUR AND IT DID NOT FAIL AGAIN TODAY

Mileage: 96,000

I PARKED MY CAR IN A PARKING SPACE, TURNED IT OFF AND REMOVED THE KEY. I OPENED THE DRIVER DOOR, STEPPED OUT WITH MY LEFT FOOT AND THE CAR STARTED ROLLING BACKWARD, KNOCKING ME BACK INTO THE DRIVER SEAT. I SLAMMED ON THE BRAKE, CHECKED THE GEAR AND NOTICED THE CAR WAS NOT IN PARK. RECENTLY WITHIN THE PAST 24 HOURS, I HAVE HAD INCONSISTENT POWER STEERING PERFORMANCE. I WAS DRIVING AT 45 MPH THEN SLOWED DOWN TO MAKE A RIGHT TURN INTO THE PARKING LOT. AS I ENTERED THE TURN, MY DASH WARNING SOUNDED AND DISPLAYED "POWER STEERING." FROM THAT POINT, I HAVE HAD INTERMITTENT POWER STEERING INTERRUPTION. I BOUGHT POWER STEERING FLUID ONLY TO DISCOVER (AFTER CHECKING ONLINE FOR THE LOCATION OF MY POWER STEERING RESEVOIR) THAT I HAVE AN ELECTRICAL POWER STEERING SYSTEM. THIS DISCOVERY LED ME TO THE 4 RECALLS SINCE THE MANUFACTURE OF MY VEHICLE... IGNITION FAILS AND POWER STEERING FAILS. I CHECKED MY VIN BUT IT COMES UP AS NO RECALLS ALTHOUGH MY CAR MEETS THE CRITERIA (2010 CHEVY HHR NON-TURBO). THIS VEHICLE IS NOT SAFE FOR ME TO DRIVE ESPECIALLY TO TRANSPORT MY CHILD/FAMILY. HOWEVER I AM FORCED TO DRIVE IT IN ORDER TO MAKE MY LIVING. I WILL TAKE A PHOTO OF THE WARNING MESSAGE AND UPLOAD IT WHEN I GET ANOTHER... AS I AM POSITIVE I WILL GET ANOTHER FAULT WARNING ON MY WAY TO WORK IN THE MORNING. MY VEHICLE WAS PURCHASED USED IN 2016... CURRENTLY THERE IS NO LIENHOLDER.

Mileage: 120,270

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED, BUT THE CONTACT WAS UNABLE TO SPEAK TO A REPRESENTATIVE DUE TO THE AUTOMATED PHONE SYSTEM NOT FUNCTIONING PROPERLY. THE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

LOSS OF POWER STEERING. POWER STEERING LIGHT COMES ON AND THEN LOSS OF POWER STEERING. I HAVE REPLACED THE RELAY SWITCH AND THAT HAS NOT WORKED. I HAVE SEEN (ON THE INTERNET) THAT THIS HAS BEEN A BIG PROBLEM. I SAW THAT THERE WAS A RECALL FOR 2009-2010

Mileage: 107,000

TAKATA RECALL. THE CAR HAS A RECALL ABOUT THE POWER STEERING, . THIS WAS FOUND OUT WHEN A DEER HIT THE CAR AND IT WAS IN A SHOP, WAS NOT FIXED BY SHOP , NEED IT LOOKED AT CHEVY SAID IT WAS REPLACED A YEAR OR SO AGO THEN WHY IS IT ACTING UP? NEED IT LOOKED AT ASAP DAILY DRIVER.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 5 MPH OUT OF THE DRIVEWAY, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN AND STEERING MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE POWER STEERING ASSIST SENSOR ILLUMINATED. IT WAS DIAGNOSED THAT THE EPS FAILED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THE POWER STEERING HAD MALFUNCTIONED. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT ANY SPEED, THE POWER STEERING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC. THE VEHICLE WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING MOTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

MY POWER STEERING CUTS OUT AND DISPLAY ON DASH SAYS POWER STEERING . CONTACTED CHEVROLET AND BROUGHT VEHICLE TO MY LOCAL DEALER AND WAS TOLD ELECTRIC STEERING MOTOR NEEDS TO BE REPLACED AND I WOULD HAVE TO PAY FOR THIS . THIS IS A WIDESPREAD PROBLEM WITH SEVERAL GM VEHICLES WITH ELECTRIC STEERING AND MANY HAVE BEEN RECALLED BUT I WAS TOLD THAT NOT ALL HHR'S WERE RECALLED JUST CERTAIN ONES AND MINE WAS NOT ON THE RECALL LIST . THIS IS A SAFETY ISSUE THAT GM SHOULD OWN UP TO AND STAND BEHIND THERE VEHICLES .

Mileage: 85,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE STEERING BECAME VERY DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FAILURE WAS RELATED TO A RECALL FOR THE LOSS OF ELECTRIC POWER STEERING ASSIST; HOWEVER, THE VIN WAS NOT INCLUDED. THE RECALL DETAILS WERE NOT PROVIDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TORQUE SENSOR AND EPS MOTOR CONTROLLER UNIT WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 10/13/16*LJ *TR

Mileage: 94,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE HAD TO BE MANUALLY RESTARTED FOR THE VEHICLE TO BE BRIEFLY OPERATED. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,700.

Mileage: 72,700

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

THE POWER STEERING LIGHT RECENTLY HAS STARTED COMINGS ON RESULTING IN THE POWER STEERING GOING OUT WHILE I AM DRIVING. INITIALLY IT WENT OUT WHEN I WAS TURNING A CORNER, TODAY IT WENT OUT WHILE DRIVING STRAIGHT DOWN THE HIGHWAY. THIS IS DANGEROUS BECAUSE I HAVE A HARD TIME TRYING TO STEER IT OFF THE ROAD ANYTIME IT HAPPENS. I HAVE ALREADY HAD THE IGNITION SWITCH RECALL TAKEN CARE OF AND AM NOW WONDERING IF THIS IS A RELATED PROBLEM. I'VE REALLY ENJOYED MY HHR BUT AM VERY UNHAPPY THAT THIS IS GOING ON AND AM NOW VERY NERVOUS TO TRY TO DRIVE IT TO A AUTO REPAIR, THE NEAREST BEING 75 MILES AWAY. THIS STARTED HAPPENING 5 DAYS AGO ON JULY 3, 2016.

Mileage: 59,375

FINANCED HHR 2010 FROM BLOOMINGTON LINCOLN AUGUST 2014. DECEMBER 2014 TRACTION LIGHT ON. SNOWING. CAR SLIDING DANGEROUSLY. WENT TO NEARBY TIRES PLUS. ARMS REPLACED AND 4 NEW TIRES. $1800.00, TIRES PLUS. 2015 TOTAL CHECK AT CHEVY DEALER GAVE CAR OVERALL APPOVAL. DID NOT MENTION ARMS. 2016 JUNE. ARMS ARE WORN AND LOOSE, AND HAZARDOUS TO DRIVER AND WITHIN WARRANTY TO HAVE TOTAL REPAIR AT TIRESPLUS. . THE ARMS DISFUNCTION CAUSED FRONT TIRES TO BLOW OUT. JUNE 2016 DRIVING ON HWY 694W. LEFT FRONT TIRE BLEW. TOWED TO NEARBY TIRESPLUS A DIFFERENT ONE. THEY FOUND FAULTY ARMS CAUSED TIRES WORN BEYOND EXPECTATION. THE 2 FRONT TIRES. THE BACK TIRES ARE NICE. TIRES ARE WITHIN TIRES PLUS WARRANTY ALSO. TIRES PLUS WILL NOT COMPLY AND BLAMES FAULTY PARTS MANUFACTER RESPONSIBLE. PLEASE CHECK THIS AS POSSIBLE RECALL. I FILED SMALL CLAIMS LITIGATION. JUNE 23, 2016 AND WILL TARGET ALL OF THEM. MANUFACTURER 1ST. MY FINAL PYMT IS DUE 11/2018 ON THIS CAR. I BELEIVE CAR DEALER SHOULD OF BEEN FAIR TO ME WHEN I BROUGHT IT BACK 3 DAYS LATER. DEALER DENIED ME BECAUSE I DID NOT GET A WARRANTY. TIRESPLUS SEEMS VALID OF DECISION NOT TO FIX DUE TO RECALL POSSIBILITY. I AGREE. THE MANUFACTURER AND CHEVY NEED BE INVESTIGATED.

MY POWER STEERING MOTOR WENT OUT WHILE DRIVING DOWN A BUSY STREET. I WAS LUCKY AT THE TIME TO BE ABLE TO PULL SAFELY OVER WITH MUCH EFFORT. I CHECKED RECALL LIST AND ALTHOUGH 2010 WAS LISTED AS RECALLED STEERING MOTORS, MY VIN # WAS NOT LISTED AS ONE. I HAD TO PAY OVER $300 TO REPLACE. WHY NOT MY VIN FOR THAT YEAR? DEFECTIVE!

Mileage: 67,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, A CHIME SOUNDED INSIDE THE VEHICLE. THERE WAS A COMPLETE LOSS OF POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE FAILURE RECURRED NUMEROUS TIMES. AFTER THE ENGINE WAS TURNED OFF AND RESTARTED, THE VEHICLE OPERATED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 10-25 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING REQUIRED EXCESSIVE FORCE TO OPERATE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING TORQUE SENSOR ASSEMBLY AND EPS MOTOR CONTROLLER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 08/17/16*LJ CONSUMER STATED FOR SOME REASON, THE DESCRIBED FAILURES WERE ANNOUNCED AS RECALLS ON OTHER 2010 CHEVROLET HHR VEHICLES, BUT NOT THIS MAKE/ MODER, ACCORDING TO THE VIN. THE POWER STEERINGG LOCKED UP IN THE MIDDLE OF TRAFFIC AND MADE DRIVING CONDITIONS VERY DANGEROUS. AS WELL AS IF THE AIRBAG HAD OPENED AT ANYTIME, WITHOUT BEING IN AN ACCIDENT. THE ELECTRICAL SYSTEM ALSO MALFUNCTIONS LOCKING/UNLOCKING DOORS AND OPENING/ CLOSING WINDOWS, AND THE VEHICLE SKIPS AT SPEEDS 10-40 MPH. UPDATED 6/11/18*JB

Mileage: 77,000

POWER STEERING ASSIST FAILS..STARTED RANDOMLY BUT NOW HAPPENS EVERY TIME I DRIVE..CAN DRIVE APPROX. 1 MILE EACH TIME WHEN THE POWER STEERING LIGHT COMES ON AND THE POWER ASSIST FAILS....DEALER INFORMS ME MY VIN NUMBER IS NOT PART OF THE RECALL...THIS STARTED HAPPENING SHORTLY AFTER BREAKING 80,000 MILES ON THE VEHICLE...THE MILEAGE SEEMS TO BE CONCURRENT WITH MOST OTHER COMPLAINTS FOR THIS PROBLEM..I AM LEARY OF DEALER REPAIRING THIS AS THEY TOLD ME TO CHECK MY POWER STEERING FLUID, BUT THIS VEHICLE DOES NOT USE POWER STEERING FLUID.

Mileage: 80,120

TAKATA RECALL 2010 CHEVY HHR LOOSES POWER STEERING ASSIST WHILE DRIVING. THIS HAPPENED ON 4/8/2016 AND 4/13/2016. NHTSA ISSUED RECALL BULLETIN 14115B JULY 2014 BUT LOCAL DEALERSHIP SAYS IT DOES NOT AFFECT MY SPECIFIC VEHICLE SINCE IT DOES NOT COME UP WHEN VIN IS SEARCHED.

Mileage: 68,500

MY CAR WAS RECALLED AND REPAIRED FOR BAD POWER STEERING MOTOR AND IT HAS BROKE AGAIN AND DEALER WANTS ME TO PAY FOR REPAIRS I WAS JUST DRIVING TO WORK THAT MORNING AND THE STEERING BECAME HARD TO TURN AND NO WARNING LIGHTS THE LASTIME IT HAPPENED THE CAR HAD 84,117 MILES

Mileage: 116,687

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND STATED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

STEERING COLUMN LOCKS UP. CAR IS VERY,VERY,VERY HARD TO STEER. POWER STEERING GOES OUT AT ANY TIME AND I AM AFRAID TO DRIVE BECAUSE OF POTENTIAL ACCIDENT. I HAVE ALREADY CALLED ,02/15/2016, AND COMPLAINED ABOUT POWER STEERING LOCK UP.

Mileage: 161,100

STEERING WHEEL IS LOCKING IN PLACE AS IT SHOULD WHEN YOU PARK, TURN THE CAR OFF AND REMOVE THE KEY, BUT THEN THE STEERING REMAINS LOCKED WHEN YOU INSERT THE KEY AND ATTEMPT TO RESTART THE CAR. THE WHEELS ARE NOT IN A TURNED POSITION AND THE STEERING WHEEL IS IN IT'S APPROPRIATE POSITION. IT TAKES WIGGLING THE STEERING WHEEL AS MUCH AS YOU CAN UNTIL THE KEY CATCHES TO GET IT TO START. THE KEY WILL COMPLETELY TURN TO THE "ON" POSITION, BUT IF THAT STEERING WHEEL IS LOCKED THERE IS NO CONNECTION AND THE STEERING MUST BE WIGGLED UNTIL THE KEY ENGAGES. ALSO, THE STEERING DOES NOT RESPOND AS WELL AS IT DID BEFORE THE 1ST RECALL FOR THE IGNITION SWITCH. IT FEELS AS IF THE WHEELS ARE NOT RESPONDING APPROPRIATELY WHEN I AM DRIVING. IT'S HARDER TO MAINTAIN CONTROL AND STAY IN MY LANE. I DO NOT KNOW IF THIS HAS ANYTHING TO DO WITH THE RECALL ON THE STEERING THAT WAS PREVIOUSLY PERFORMED BUT IT IS BECOMING PROGRESSIVELY WORSE.

Mileage: 70,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. WHEN THE BRAKES WERE APPLIED, THE PEDAL PULSATED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO OPERATE THE VEHICLE WITH THE POWER STEERING AFTER SWITCHING TO A DIFFERENT KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ELECTRIC POWER STEERING (EPS) WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED ON EVERY OCCASION WHERE THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.....UPDATED 01/13/16 *BF UPDATED 01/22/16.*JB

Mileage: 62,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE ESC AND AIR BAG WARNING LIGHTS RANDOMLY FLASHED. AS THE FAILURE PROGRESSED, THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM) AND 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED , HOWEVER, THE FAILURE RECURRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

Mileage: 134,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Mileage: 85,000

POWER STEERING NON OPERATIVE, WENT OUT WHILE VEHICLE WAS IN MOTION ON A CITY STREET. TURN THE CAR OFF AND THE POWER STEERING WORKS FOR A SHORT WHILE BUT SOON GOES OUT AGAIN WHILE IN TRAFFIC.

Mileage: 49,000

POWER STEERING QUIT WORKING 2 TIMES WHILE DRIVING VEHICLE IN 2 DAYS. ONCE WHILE TURNING AND ONCE WHILE DRIVING STRAIGHT DOWN ROAD. STOPPING AND RESTARTING CAR CAUSED IT START WORKING AGAIN. AFTER THE SECOND TIME I TOOK THE CAR IN TO DEALER WHO STATED POWER STEERING MOTOR WAS BAD AND NEEDED REPLACING. BOTH TIMES WERE DRIVING AT UNDER 40MPH. CHEVROLET CLAIMED THIS WAS NOT COVERED UNDER CAMPAIGN NUMBER: 14V153000. NEITHER TIME RESULTED IN A WRECK OR DAMAGE, JUST A FEW MISSING HEART BEATS.

Mileage: 77,000

WHILE EXITING ONTO THE FREEWAY AT 45 MPH THE POWER STEERING LIGHT WENT ON AND THE STEERING DIDN'T WORK. I REALIZED THE IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL AND CAR AND GOT OFF ON THE FIRST EXIT WHICH WAS 2 MILES AWAY. I TRIED NOT TO PANIC AS I HAD MY KIDS IN THE CAR. I THEN WENT TO THE NEAREST GAS STATION. TURNED OFF THE CAR TO CAL MY HUSBAND. AND WHEN I TESTED THE CAR TO TURN IT BACK ON THE POWER STEERING LIGHT WAS OFF AND THEN THE STEERING WHEEL WAS NORMAL. I DECIDED I NEEDED TO TRY AND GET HOME, WE WERE 45 MINUTES AWAY FROM HOME. AS I DROVE THE CAR AGAIN AT A STEADY SPEED I STAYED ON THE SLOWEST LANE AND WHILE DRIVING ON THE FREEWAY AGAIN THE POWER STEERING STOPPED WORKING AT 65 MPH. SINCE THEN IT STILL HAPPENS ONCE WE DRIVE IT. I HAVE A VIDEO OF WHEN IT GOES ON. I SAFELY RECORDED THE MALFUNCTION. THIS IS OUR ONLY TRANSPORTATION AND WE JUST BOUGHT IT FROM CARMAX IN MAY.

Mileage: 78,350

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 15 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 14V153000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL VEERED TO THE LEFT TOWARDS AN ONCOMING VEHICLE. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR BOX AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING OUT OF THE DRIVEWAY, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE THAT ALSO OCCURRED WHEN MAKING A TURN. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STEERING MOTOR NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Mileage: 34,000

IN THE AFTERNOON ON THURSDAY 7/9/15, I HEARD A DING IN THE VEHICLE (WARNING SOUND) AND THE WORDS "POWER STEERING" APPEARED ON THE DASH PANEL UNDER THE SPEEDOMETER. ALL LOSS OF STEERING ASSIST WAS LOST AND MANUAL STEERING WAS THE ONLY WAY TO STEER THE VEHICLE. AFTER TURNING THE VEHICLE OFF/ON, THE POWER STEERING WORKED AGAIN AND THEN AFTER A FEW MINUTES THE SAME ISSUE OCCURED. I PARKED THE VEHICLE AND DID NOT DRIVE IT UNTIL THE NEXT DAY. I SEARCHED FOR RECALLS AS WELL AS CONTACTED THE LOCAL CHEVROLET DEALER TO DISCUSS THE ISSUE AND IF THERE WERE ANY RECALLS. I WAS TOLD THERE IS A RECALL FOR POWER STEERING ON SOME 2010 CHEV HHR MODELS BUT MY VIN HAS NOT BEEN IDENTIFIED. THE NEXT DAY I AVOIDED DRIVING THE VEHICLE WHEN POSSIBLE DUE TO SAFETY CONCERNS AND THE INABILITY TO SCHEDULE AN APPOINTMENT WITH THE DEALERSHIP FOR DIAGNOSIS. I DID DRIVE THE VEHICLE ONCE AND THE SAME THING DESCRIBED ABOVE HAPPENED THREE TIMES BEFORE I COULD GET BACK HOME. AT THIS POINT I DID NOT WANT TO DRIVE THE VEHICLE AT ALL UNTIL THE PROBLEM HAD BEEN FIXED. I SCHEDULED AN APPOINTMENT WITH THE LOCAL CHEV DEALER AFTER A CANCELLATION OCCURRED AND THE POWER STEERING MOTOR WAS REPLACED ON 7/11/15. I HAVE CONTACTED GM ABOUT THIS AND HAVE BEEN ADVISED THE VEHICLE WAS NOT UNDER RECALL. WHILE I UNDERSTAND THE VEHICLE WAS NOT UNDER AN OFFICIAL RECALL, THE SAME EXACT PROBLEM HAPPENED IN THE SAME EXACT WAY DESCRIBED ON THE GM WEBSITE AND A RESULT OF THAT POWER STEERING RECALL IS TO REPLACE THE POWER STEERING MOTOR. I HAVE REQUESTED REIMBURSEMENT BUT HAVE NOT RECEIVED ANY INFORMATION ABOUT THIS AT THIS TIME. ONE REPRESENTATIVE ADVISED IT WAS HIGHLY UNLIKELY. I WOULD LIKE TO FIND OUT WHY THE VEHICLE WAS NOT IDENTIFIED UNDER ANY RECALL AND WHEN A VEHICLE IS NOT UNDER RECALL BUT HAS AN ISSUE THAT HAS BEEN RECALLED IF THEY'RE ANY STEPS THAT CAN BE TAKEN TO RESOLVE THE ISSUE. THIS WAS A CLEAR HAZARD.

Mileage: 134,000

THE FIRST TIME THIS OCCURRED, WE WERE DRIVING DOWN THE HIGHWAY AND COULD BARELY PULL OVER. WE RESTARTED THE CAR AND IT DID NOT OCCUR AGAIN FOR 6 DAYS BUT NOW, EVEN TURNING OFF THE CAR AND RESTARTING ONLY HELPS FOR A FEW MINUTES. THE CAR IS VERY HARD TO STEER THIS WAY. WE ARE TOLD THAT OUR HHR IS NOT ONE OF THE ONES INCLUDED IN THE RECALL, YET THE PROBLEM IS THE SAME AS THOSE RECALLED. IT SEEMS THAT THE RECALL SHOULD BE EXPANDED.

Mileage: 111,231

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED THE ENGINE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

EXPERIENCED LOSS OF POWER STEERING ASSIST AND A MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER WITH A CHIME SOUNDS. VEHICLE REVERTED TO MANUAL STEERING, BUT GREATER DRIVER EFFORT WAS REQUIRED AS I HAD TO TURN SO I WOULD NOT HIT OTHER VEHICLES. SAME ISSUE AS IN RECALL BULLETIN # BULLETIN 14115. AFTER FINDING OUT ON GOOGLE THAT CARS LIKE MINE HAD BEEN RECALLED I CALLED MY CHEVY DEALER AND THEY SAID THAT MY CAR DID NOT QUALIFY FOR FREE REPAIR, EVEN THOUGH OF CORRECT MAKE AND YEAR. THEY DID NOT SEEM TO CARE AT ALL THAT I WAS STRANDED AND WOULD NOT GIVE ME AN APPOINTMENT UNTIL 3 DAYS LATER, BUT TOLD ME TO CALL GM AS THEY DID NOT SEEM TO WANT TO DEAL WITH ME. I CALLED GM AND THEY SAID THE SAME THAT THE CAR HAD NOT BEEN RECALLED FOR SOME REASON, AND DID NOT SEEM TO CARE EITHER. I TOOK MY CAR TO A REGULAR GARAGE, DRIVING IT IN THE MIDDLE OF THE NIGHT SO THERE WOULD BE LESS TRAFFIC AND LESS RISK OF A CRASH AND THEY COULD NOT REPAIR IT AS THEY NEEDED THE GM SOFTWARE IN ORDER FOR THEM TO DO THAT, BUT THEY DID TELL ME THAT IT WAS THE SAME ISSUE AS THE ONES THAT WERE BEING RECALLED. NOW I WILL HAVE TO MISS MORE WORK AND TRY TO BEG TO GET AN APPOINTMENT AND SPEND A FORTUNE ON HAVING SOMETHING FIXED THAT SHOULD HAVE BEEN TAKEN CARE OF AS PART OF THE RECALL. I AM A SINGLE MOTHER DURING THE WEEK, AND HAVE NO OTHER CHOICE, I AM AFRAID. I HAVE ALWAYS DRIVEN CHEVROLET VEHICLES BUT THAT IS IT FOR ME, I WILL NEVER BUY A GM AGAIN. I AM VERY DISAPPOINTED BY THEIR DISHONESTY, AND POOR QUALITY OF THEIR VEHICLES.

Mileage: 96,500

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE CONTACT DROVE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

DRIVING ON FREEWAY POWER STEERING WENT OUT, DASH INDICATED POWER STEERING. EXTREEMLY DIFFICULT TO STEER VEHICLE EVEN AT HWY SPEED. PULLED OVER, SHUT OFF ENGINE, RESTARTED VEHICLE, POWER STEERING NOW WORKING AGAIN. FINISHED DRIVING TO WORK, ON THE WAY HOME, IT WENT OUT AGAIN. PULLED OVER , SHUT OFF ENGINE, RESTARTED, POWER STEERING WORKING AGAIN, FINISHED DRIVING HOME. CHECKED WITH CHEVY DEALER, THEY INFORMED ME THAT MY VIN IS NOT INCLUDED IN THE RECALL.

Mileage: 91,304

POWER STEERING STOPS OPERATING AT ANY SPEED, BUT HAPPENED THIS TIME AT 50MPH IN A CURVE. CAUGHT ME BY SURPRISE AND WAS DIFFICULT TO MAINTAIN THE LANE AS A RESULT, BUT I MANAGED. THIS IS THE SAME SYMPTOM AS FOUND IN COBALT'S AND HHR'S IN CANADE. SAME PART NUMBERS INVOLVED, ETC... FOR SOME REASON THESE ARE NOT RECALLED ON US HHR'S. PLEASE HELP! *TR

Mileage: 65,000

STARTED VEHICLE IN PARKING LOT OF BUSINESS AFTER SHOPPING. "POWER STEERING" MESSAGE APPEARED IN DRIVER INFORMATION CENTER. DROVE VEHICLE IN PARKING LOT; WAS NO POWER ASSIST FOR THE STEERING, MANUAL STEERING ONLY. CHECKED OWNER'S MANUAL, NO INFORMATION ABOUT STEERING SYSTEM, OTHER THAN CONTACT DEALER IF MSG APPEARED. DROVE VEHICLE HOME WITH MANUAL STEERING. DID RESEARCH ON NET AND FOUND THAT THE HHR (& SEVERAL OTHER GM MODELS) HAD ELECTRIC MOTOR ASSIST FOR STEERING, AND GM HAD ISSUED A RECALL IN EARLY 2014 FOR THIS PROBLEM; COVERED WIDE VARIETY OF MODELS & YEARS, INCLUDING "SOME" 2010 HHR'S. CONTACTED DEALER, SAID BRING THE VEHICLE IN. STARTED VEHICLE, MESSAGE WAS GONE, POWER STEERING WORKED, BUT DROVE THE VEHICLE TO DEALER ANYWAY. SERVICE WRITER WAS UNAWARE OF ANY RECALL FOR THIS ISSUE. HE CHECKED THE VIN, SAID MY VEHICLE WAS NOT COVERED UNDER THIS RECALL; SAID HE "COULD CONTACT GM ABOUT ANY PARTICIPATION IN THE COST OF THE REPAIR; MAY BE 10%, MAY BE 100%, BUT THERE IS NO GUARANTEE." HHR REMAINED AT DEALER OVERNIGHT;SVC WRITER CALLED NEXT DAY, SAID ELECTRIC MOTOR HAD DEFINITELY FAILED, IT WAS $346, AND GM WOULD NOT COVER ANY OF IT. I HAD DONE MORE RESEARCH ONLINE IN THE MEANTIME, AND THERE WERE SEVERAL INSTANCES WHERE GM APPEARED TO BE VERY CONCILIATORY TO GETTING THIS PROBLEM RESOLVED. MY QUESTION IS WHY GM WOULDN'T COVER ANY OF THIS COST, EVEN IF THIS PARTICULAR '10 HHR WAS NOT INCLUDED IN THE '10 HHR'S COVERED UNDER THIS RECALL. A SECOND QUESTION WOULD BE HOW HARD THE SERVICE WRITER ACTUALLY TRIED TO CONTACT SOMEONE AT GM TO GET PARTICIPATION IN THE REPAIR COST. MY COMPLAINT THEN WOULD BE THAT GM HAS APPARENTLY DENIED TO COVER THE COST OF AN OBVIOUSLY DEFECTIVE PRODUCT THAT PRODUCES A DEFINITE SAFETY HAZARD, EVEN THOUGH IT ACKNOWLEDGES THE SAME PROBLEM WITH OTHER SIMILAR VEHICLES; AND I WOULD THINK THAT GM WOULD BE MORE CONCILIATORY IN THIS MATTER. *TR

Mileage: 68,300

MY STEERING WHEEL LOCKED AND COULD NOT MOVE MY CAR, AND I HIT A POLL AND DAMAGED MY RIGHT SIDE OF MY CAR. *TR

THIS A RECALLED 2010 CHEVROLET HHR. WE HAD THE IGNITION SWITCH RECALLED, POWER STEERING SYSTEM RECALLED, AND RIGHT AFTER THE IGNITION SWITCH WAS INSTALLED, THE KEYS STOP WORKING AND WE HAD TO GET TOWED. NOW, THE AIRBAG LIGHT CAME ON. AND WHEN WE WENT TO RE-START THE CAR, NOTHING. THE POWER WENT TOTALLY OUT, AND THE KEY IS STILL STUCK IN THE IGNITION SWITCH. ABOUT A FEW WEEKS AGO, WE GOT ANOTHER RECALL NOTICE FROM GM THAT THE TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL PROPERLY THAT WILL CAUSE THE KEY TO STAY IN A LOCK POSITION. WE ARE NOW STRANDED. AND WE HAVE TO ONCE AGAIN GET THE CAR TOWED TO THE DEALER AND PAY FOR A RENTAL. AND THERE ARE STILL SO MANY RECALLED CARS AT THE DEALER THAT THEY ARE SO BEHIND. ALL OF THIS IS GOING ON WHILE GM IS SHOWING OFF THEIR NEW CARS AT THE DETROIT AUTO SHOW. CARS THAT WILL PROBABLY SOON BE ON ANOTHER RECALL LIST. ENOUGH IS ENOUGH!! ALL CHEVY HHR OWNERS WHO HAVE HAD MORE THE ONE RECALL ON IT, SHOULD BE ALLOWED TO TURN THE CAR IN WITHOUT PENALTY OR CHARGE. ALL CAR NOTES SHOULD BE CANCELLED!-THANK YOU. AND "BE BLESSED"-[XXX] IN C/O [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 99,000

2010 CHEVROLET HHR. CUSTOMER HAS RECEIVED RECALL FOR CAR BUT STILL HAS PROBLEMS AFTER REPAIR. *TA THE CONSUMER STATED AS SHE WAS DRIVING, SHE HEARD A GRINDING NOISE, WHENEVER SHE TURNED THE STEERING WHEEL. WHEN SHE RETURNED TO THE DEALER, THE NOISE WAS GONE. HOWEVER, WHEN THE VEHICLE WAS RETURNED TO HER, THE NOISE WAS THERE. THE DEALER DETERMINED THE AIR BAG COIL WAS MAKING THE NOISE. THE CONSUMER STATED THE NOISE WAS NOT THERE, WHEN SHE TOOK THE VEHICLE TO THE DEALER TO COMPLETE THE RECALL. *JB

WHILE DRIVING THROUGH A SCHOOL ZONE AT 25 MPH, MY POWER STEERING FAILED AND REVERTED TO MANUAL STEERING. MY GIRLFRIEND IS UNABLE TO STEER THE VEHICLE DURING THE MANUAL STEERING MODE. I RESEARCHED THE VIN RECALL DATABASE AND FOUND THAT THERE WAS RECALL FOR "SOME" 2010 NON TURBO MODELS. MINE IS A NON TURBO MODEL. I HAD TWO RECALLS ON MY VEHICLE WHICH I HAD REPAIRED ON 12/31/2014. THE FOLLOWING QUOTE IS FROM THE GM RECALL WEB PAGE: ?WITH THESE SAFETY RECALLS AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT,? SAID [XXX] , VICE PRESIDENT, GM GLOBAL VEHICLE SAFETY. ?WE HAVE RECALLED SOME OF THESE VEHICLES BEFORE FOR THE SAME ISSUE AND OFFERED EXTENDED WARRANTIES ON OTHERS, BUT WE DID NOT DO ENOUGH.? THIS IS A SEVERE SAFETY ISSUE THAT MUST BE ADDRESSED. *TR

Mileage: 54,800

MY POWER STEERING LIGHT CAME ACROSS THE DASH AND I COULD NOT STEER MY CAR TO GOOD. IT WILL NOT GO OUT NOW AND I HAVE 2 KIDS THAT WE ALMOST GOT INTO AN ACCIDENT WHEN THIS HAPPENED. I HAVE ONLY HAD MY CAR A YEAR AND A HALF AND I THINK SOMEONE SHOULD BE FIXING IT FOR ME AT NO COST. *TR

Mileage: 54,000

DRIVING ON INTERSTATE AND THE STEERING WARNING LIGHT CAME ON, THE STEERING BECAME ALMOST IMPOSSIBLE TO MANAGE. PULLED OFF AT NEXT EXIT THINKING I WOULD CHECK THE FLUID LEVEL. COULDN'T LOCATE THE FLUID RESERVOIR AND READ THE MANUAL TO FIND OUT THAT THE POWER STEERING IS ELECTRICALLY CONTROLLED. CAME CLOSE TO LOSING CONTROL OF THE VEHICLE AT HIGH SPEEDS. *TR

Mileage: 80,056

2010 CHEVROLET HHR. THE ENGINE DIED WHILE DRIVING. *MW THE DEALER INFORMED THE CONSUMER, THE STEERING COLUMN AND STEERING BOX NEEDED TO BE REPLACED. *JB

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE TO MANEUVER. WHEN THE VEHICLE WAS INITIALLY STARTED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER DIAGNOSED THAT THE POWER STEERING MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

POWER STEERING FAILURE WHILE DRIVING. HAS HAPPENED MULTIPLE TIMES WITH MORE FREQUENCY SINCE INITIAL INCIDENT. THIS VEHICLE VIN # IS NOT INCLUDED IN RECALL. *TR

Mileage: 50,000

MY POWER STEERING IS GOING IN AND OUT IN MY CAR WHICH CAN BE QUITE DANGEROUS. GM SAYS THERE IS A RECALL ON IT BUT ITS IN CUSTOMER PHASE MAILING SO THEY WON'T FIX IT. *TR

Mileage: 85,000

POWER STEERING GOES OUT WHILE IN DRIVE. COMES BACK ON WHEN CAR IS TURNED OFF AND RESTARTED, THEN GOES OUT AGAIN. REPEATEDLY. *TR

Mileage: 38,000

WAS DRIVING DOWN HIGHWAY AND SUDDENLY THE POWER ASSIST STEERING QUIT WORKING AND COULD NOT STEER VEHICLE. SOMETIME POWER ASSIST WORKS AND SOMETIMES IT DOESN'T.. AT TIMES IT LOCKS UP. HAD TO HAVE A MECHANIC GET VEHICLE TO CHEVROLET GARAGE BECAUSE I WAS NOT STRONG ENOUGH TO STEER IT. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL LOCKED CAUSING THE VEHICLE TO CRASHED INTO A FIRE HYDRANT, A MAILBOX, AND LANDED INTO A DITCH. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

I WAS DRIVING TO AN APPOINTMENT, WHEN MY POWER STEERING FLASHED ON THE DASH SCREEN AND MY STEERING WHEEL WENT FROM FLUID TO STIFF. I PULLED OVER TO THE SIDE OF THE ROAD AS SOON AS IT HAPPENED AND TURNED OFF THE CAR. WHEN I TURNED IT BACK ON, THE STEERING WAS FLUID AGAIN, BUT THE AIR BAG LIGHT HAD CAME ON AS WELL AS THE ABS AND TRACTION. THE STEERING WHEEL WAS FLUID ONLY FOR A FEW MINUETS, AND THEN AFTER MAKING A FEW TURNS, I LOST THE STEERING ONCE AGAIN. I HAVE LEARNED OF A RECALL ON THE HHR'S POWER STEERING AND STARTER. I WILL GO TO THE DEALER AND ASK THEM WHAT THEY CAN DO. I AM FILING THIS SO IT IS NOTED IN THE RECORDS OF THE HAPPENINGS. *TR

Mileage: 89,232

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY. THE POWER STEERING, AIR BAG, AND SERVICE ENGINE SENSORS WERE ALL ILLUMINATED AND THE CONTACT HAD A DIFFICULT TIME TURNING THE STEERING WHEEL. THERE WAS A LOUD CLICKING NOISE THAT WAS HEARD EACH TIME THE STEERING WHEEL WAS TURNED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 10/7/14*CN THE VEHICLE OVERHEATED, THE ENGINE AND AIR BAG LIGHT ILLUMINATED. THE LOWER CONTROL BUSHING, TIMING SOLENOID AND CAMSHAFT NEEDED TO BE REPLACED. UPDATED 11/25/14 THE CONSUMER STATED THE DEALERSHIP COULD NOT DUPLICATE THE POWER STEERING FAILURE. THE LEFT FRONT HEAD LIGHT WAS REPLACED 5 TIMES. THE CATALYTIC CONVERTER AND FRONT AXLE WERE REPLACED. THE VEHICLE ROLLED BACKWARDS OUT OF THE DRIVEWAY CAUSING MINOR DAMAGE. *JS

Mileage: 150,000

DAVID STANELY CHEVROLET OKLAHOMA CITY WAS NOTIFIED IN MAY THAT WE NEED TO TAKE CARE OF THE RECALL NOTICES ON THE POWER STEERING AND IGNITION. THEY SAID IT WOULD TAKE 6-8 WEEKS TO GET THE PARTS. AS OF THE 4TH OF AUGUST THEY HAVE MADE NO ATTEMPT TO FIX THESE RECALLS AND WE ARE NOW BEING TOLD WE HAVE AN APPOINTMENT TO HAVE IT INSPECTED FOR PARTS ON SEP 18TH. IS THIS HOW GM IS HANDLING ALL THESE RECALLS? *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL * THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A TRUCK. THE CONTACT SUSTAINED MINOR INJURIES TO THE LEGS, NECK, AND BACK. ONE OF THE PASSENGERS SUSTAINED INJURIES TO THE LOWER BACK AND HANDS. THE OTHER PASSENGER SUSTAINED INJURIES TO THE LOWER BACK AND THIGHS. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. AFTER THE CRASH, THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14E021000 (ELECTRICAL SYSTEM: IGNITION SWITCH); HOWEVER, THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

DRIVING AND DASH GO BLACK PROBLEM STEERING ALSO HAVING PROBLEM WITH CAR STARTING AND TURNING HAVE HAD TO CALL AAA SEVERAL TIME GOT NEW BATTERY STILL SAME PROBLEM CAR STARTS WHEN IT WANT STOPS WHEN IT WANTS HAVE RECEIVED TWO SPEEDING TICKETS IN LESS THEN TWENTY-FOUR WHILE USING CRUISE CONTROL WHERE AGAIN THE PANEL JUST GOES OUT SAME WITH LIGHTS THERE ARE TIMES WHEN SOMETHING ALSO SMELL LIKE IT IS BURNING HAVE REPORTED THIS SEVERAL TIMES TO GM NO RESPONSE VERY AFRAID TO DRIVE THIS CAR BECAUSE I DON'T KNOW WHAT IT WILL DO ON ANY GIVEN DAY BUT I HAVE A LOAN ON THIS CAR I PRAY EVERY DAY I GET IN AND ATTEMPT TO GO TO WORK PRAYING I MAKE IT SAFE TO AND FROM WORK [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SUDDEN LOSE OF POWER STEERING WITH POWER STEERING LIGHT COMING ON AND ENGINE STOPPING. LUCKILY WE WERE EXITING A SHOPPING AREA AND WAS ON A DOWNHILL GRADE AND WAS ABLE TO COAST TO THE SIDE WITHOUT INCIDENT (EXCEPT THE IRRITATED TRAFFIC BEHIND ME). WE WERE ABLE TO RESTART THE CAR WITH NO DIFFICULTY BUT THE POWER STEERING LIGHT IMMEDIATELY CAME ON AND INDEED THERE WAS NO POWER STEERING. WENT TO A LOCAL AUTO PARTS PLACE WHO SAID THE FUSE LOOKED GOOD, BUT WE CHANGED IT ANYWAY, HOPING THIS WOULD FIX THE PROBLEM, BUT NO SUCH LUCK. I LIVE IN THE CITY AND WORK IN A METROPOLITAN AREA, THIS IS MY ONLY MODE OF TRANSPORTATION AND AT THIS POINT MY BICEPS AND SHOULDERS ARE GETTING PRETTY SORE. VERY DIFFICULT TO PULL IN AND OUT OF MY DRIVEWAY. LOOKING BACK, I SEE HOW THIS COULD HAVE BEEN DISASTEROUS. WHAT IF MY 16 YEAR OLD HAD BEEN BEHIND THE WHEEL? HOPE IT DOESN'T TAKE LONG TO GET REPAIRED. UPDATED 05/7/2015*JS

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 14V153000(STEERING), HOWEVER THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM) IT BEGAN EXPERIENCING STEERING FAILURE. THE CONTACT HAD TO TURN THE STEERING WHEEL AND CHANGE GEARS IN ORDER TO START THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT HAD TO TURN THE VEHICLE OFF AND THEN BACK ON IN ORDER TO RESET THE ELECTRIC POWER STEERING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), BUT THE DEALER DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER AND DEALER COULD NOT PROVIDE AN ESTIMATED DATE OF ARRIVAL FOR THE PARTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,053.

Mileage: 21,053

ON MY LUNCH BREAK FOR WORK MY POWERSTEERING ONCE AGAIN HAS GIVEN OUT ON ME I HAVE CONTACTED CHEVROLET NUMEROUS TIME TRYING TO GET THEM TO UNDERSTAND HOW UNSAFE IT IS TO KEEP DRIVING THE CAR WHEN THERE IS ALREADY A KNOWN ISSUE WITH POWERSTEERING OF MY CAR BUT CHEVROLET HAS REFUSED TO PROVIDE A RENTAL CAR TO ME DUE TO ME NOT FEELING SAFE TO DRIVE THE CAR THEY ARE NOT ABLE TO GIVE ME A TIME WHEN THE PARTS SHOULD BE IN. *TR

Mileage: 75,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED AS THE STEERING WHEEL BECAME HARD TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT SHE RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). HOWEVER, THE PART WAS NOT AVAILABLE FOR REPAIR. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 59,000.

Mileage: 59,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO MANEUVER AND THE POWER STEERING FAILED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DEALER STATED THAT THE RECALL REMEDY WAS UNAVAILABLE AND THAT IT WOULD TAKE APPROXIMATELY THREE MONTHS FOR AN APPOINTMENT TO BE SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000..UPDATED 08-26-14 *BF UPDATED 8/29/2014 *JS

Mileage: 105,000

I WAS DRIVING TO WORK THIS MORNING I GO TO MAKE A TURN AND THE STEERING WHEEL JUST LOOKED.THE POWER STEERING ALERT CAME UP, IT WOULD NOT UNLOCK UNTIL I TURNED CAR OFF. IT WAS VERY VERY SCARY THE STEERING WHEEL BECAME VERY VERY HEAVY I HAD TO STRUGGLE TO TURN, I WAS PRAYING AND SWEATING PROFUSELY, I REALLY FELT MY LIFE WAS IN DANGER. *TR

Mileage: 63,493

I WAS BACKING UP OUT OF A PARKING STALL THE POWER STEERING SUDDENLY STOPPED WORKING , THAT IS ON RECALL ALONG WITH THE IGNITION SWITCH WE CALLED MAY 20 2014 NO PARTS FOR THE IGNITION SWITCH STILL NO PARTS FOR THAT NOW ANOTHER RECALL THIS TIME ELECTRICAL POWER STEERING ..... SUNDAY JULY6 2014 AT 11:30 AM POWER STEERING SUDDENLY WENT OUT CALL GM ROAD SIDE ASSISTANCE GOT A TOW TO H&H CHEVY OMAHA NE . THEN FIRST THING MONDAY MORNING WENT IN AND GOT A LOANER CAR. THE SERVICE GUY STATED THAT GM DOESN'T NO HOW TO FIX THE POWER STEERING PROBLEM NOR DO THEY HAVE ANYONE TO FIX IT AND NO PART TO FIX IT WITH SO IT COULD BE A MONTH OR LONGER WE HAVE TO DRIVE A CHEVY CRUZE WHICH FOR SOMEONE WITH A VERY BAD BACK AND ARTHRITIS IN KNEES AND BACK BAD CAR NOT COMFORTABLE. I THINK GM NEEDS TO JUST SCRAP ALL THESE CARS AND BUY THEM BACK FROM THE PPL AND PAY OFF THERE LOANS. I AM LOOKING INTO BUYING A DIFFERENT BRAND OF CAR. ONE THE CORPORATION WILL COMMUNICATE BETTER THEN GM IS NOW THE COMPANY OF WE WONT SAY A WORD TIL YOU GET HURT. DEALERSHIPS TELLING OWNERS TO JUST DRIVE YOUR CARS BUT BECAREFUL TIL THEY DO GET THE PART IN. *TR

Mileage: 54,337

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE STARTING THE IGNITION, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND A CHIME SOUNDED WITH AN IMMEDIATE LOSS OF POWER STEERING. THE FAILURE WAS RELATED TO RECALL NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

NO ACCIDENT HAS OCCURRED; I WOULD LIKE TO KNOW WHY IT TAKES SO LONG TO REMEDY THE RECALL(S) ON MY VEHICLE; THE FIRST NOTICE WAS RECEIVED DATED APRIL 2014 FROM GM REGARDING THE IGNITION SWITCH. THE NEXT RECALL LETTER WAS RECEIVED ON MAY 11, 2014 AND I IMMEDIATELY CALLED MY LOCAL GM (CECIL CLARKE CHEVROLET) IN LEESBURG, FLORIDA TO BE PUT ON THE 'LIST' FOR THE REQUIRED PARTS/REPLACEMENTS. ON JUNE 17TH, I CALLED CECIL CLARK AGAIN AND WAS ADVISED THAT ALTHOUGH THEY WERE RECEIVING 4 - 5 REPLACEMENT KITS A DAY, MINE HAD NOT COME IN YET. NOW I HAVE A SAFETY RECALL FOR JUNE REFERENCE THE EPS AND THAT PARTS ARE NOT CURRENTLY AVAILABLE. I HAVE DONE WHAT I NEED TO DO, I DRIVE ONLY WHEN I HAVE TO NOW, AND ALTHOUGH I FOLLOW THE SAFETY RULES REFERENCE REMOVING ALL ITEMS FROM THE IGNITION KEY, I DO NOT FEEL SAFE WHILE DRIVING ANYMORE. PLEASE CAN YOU FIND OUT WHY IT TAKES SO LONG TO GET PARTS FOR A VERY SAFETY RELATED ISSUE. I THANK YOU IN ADVANCE. *JS

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V047000 ( ELECTRICAL SYSTEM) AND 14V153000 (STEERING). THE CONTACT INDICATED THAT THERE WAS A DELAY TO RECEIVE THE IGNITION SWITCH PART FOR LONGER THAN THIRTY DAYS. THE VEHICLE WAS BEING REPAIRED AFTER WAITING FOR THIRTY DAYS AND THE CONTACT WAS LATER NOTIFIED OF A SAFETY RECALL FOR THE STEERING. THE PARTS FOR THE SECOND RECALL WERE ALSO UNAVAILABLE. THE CONTACT WAS DRIVING A RENTAL VEHICLE WHILE WAITING FOR THE LOCAL DEALER TO COMPLETE THE IGNITION AND STEERING RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN AND PARTS DELAY TO NO AVAIL. THERE WERE NO FAILURES.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,000.

Mileage: 55,000

POWER STEERING ASSIST WENT OUT MAKING VEHICLE VERY DIFFICULT TO STEER. *TR

Mileage: 34,000

ON 03/30/2014 THE POWER STEERING LIGHT WENT ON MY HHR PANEL AND THE POWER STEERING WENT OUT. AT THAT TIME I COULD POWER OFF THE CAR AND THE POWER STEERING WOULD WORK FOR ONE TO TWO DAYS. WITHIN A WEEK OF THIS, THE POWER STEERING WOULD GO OUT EACH TIME THE CAR WAS STARTED AND DRIVEN WITHIN 5 MINUTES OR LESS. IT OCCURS IF YOU ARE DRIVING AT 5 MPH TO 65 MPH AND IF THE CAR IS COLD OR HOT. THIS IS BECOMING MORE OF A SAFETY ISSUE AS IT REQUIRES EXTRA STRENGTH TO MANEUVER THE CAR SINCE NO POWER STEERING IS AVAILABLE. AT THIS TIME CHEVROLET HAS ANNOUNCED A RECALL ON 03/31 FOR THE 2010 HHR BUT NOTHING HAS SHOWN UP WHEN I PUT MY VIN NUMBER ON THEIR WEBSITE. I AM CONCERNED ABOUT NOT HAVING POWER STEERING BUT WE NEED THE CAR FOR TRANSPORTATION. TODAY IS JUNE 5 AND THIS ISSUE OCCURS EVERY DAY AND NO RECALL NOTICE HAS HAPPENED WITH MY VIN. THE MILEAGE WAS ADJUSTED FROM THE ORIGINAL COMPLAINT. *TR

Mileage: 63,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT RESTARTED THE VEHICLE AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,409.

Mileage: 58,409

WHILE DRIVING AT ANY SPEED AT ALL THERE WOULD BE A CHIME AND A MESSAGE ON THE DASH THEN MY POWER STEERING WOULD BE TOTALLY GONE, YOU HAVE ABOUT A 4 SECOND WARNING WHEN THIS HAPPENS. I TOOK THE VEHICLE AND HAD IT REPAIRED, IT WAS THE POWER STEERING MOTOR. I CONTACTED CHEVROLET DIRECTLY AFTER HAVING IT REPAIRED COMPLAINING THAT THIS VERY PROBLEM HAD BEEN RECALLED IN CANADA BUT NOT THE US. I WAS TOLD TO KEEP THE REPAIR RECEIPT (WHICH I DID) IN CASE THERE WAS A LATER RECALL. SO WHEN THE RECALL HAPPENED IN THE US MY VEHICLE WASN'T INCLUDED. IT WAS CLEARLY A FAULTY POWER STEERING MOTOR YET NO RECALL ON MY VEHICLE. I BELIEVE THERE ARE MORE OUT THERE THAT GM ISN'T RECALLING. IF MINE DONE IT THEN THERE ARE MORE OUT ON THE ROAD THAT THIS HAS EITHER HAPPENED TO ALREADY OR IT WILL. *TR

Mileage: 59,444

AS I WAS DRIVING, THE POWER STEERING LIGHT CAME ON AND THE POWER STEERING WENT OUT. THE NEXT DAY, I TOOK IT TO A REPAIR SHOP. THE PROBLEM HAD DISAPPEARED. SEVERAL WEEKS LATER, THE PROBLEM RECURRED. I WAS ADVISED TO TAKE IT TO A GMC DEALERSHIP. THE DEALERSHIP REPLACED THE ELECTRONIC MOTOR ASSIST MOTOR (RECALLED ON OTHER VIN NUMBERS). AND THEY CHARGED ME A HEFTY FEE FOR THE REPLACEMENT. *TR

Mileage: 68,108

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT HAD SUDDENLY ILLUMINATED BEFORE THE POWER STEERING MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT HAD SUDDENLY ILLUMINATED BEFORE THE POWER STEERING MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

AS I WAS DRIVING DOWN THE STREET MY POWER STEERING SIGN CAME ON AND I HAD DIFFICULTY STEERING. AFTER PARKING AND LETTING MY CAR SIT WHEN I STARTED IT AGAIN I WAS ABLE TO DRIVE FOR SEVERAL MILES BEFORE THE POWER STEERING SIGN CAME ON AGAIN. *TR

Mileage: 196,236

INTERMITTENT "SERVICE AIR BAGS". SERVICE LIGHT GOES ON AND OFF SOMETIMES IT WILL CHANGE MULTIPLE TIMES IN JUST A 20 MILE COMMUTE. SOMETIMES THE SERVICE LIGHT WILL NOT TURN ON/OFF FOR A MONTH. NO COMMON FACTOR FOUND. MY VIN IS NOT YET COVERED ON THE HHR RECALL LIST. INTERMITTENT "POWER STEERING" LOSS - SERVICE LIGHT TURNS ON AND OFF. IT CAN BE HOT, COLD, DRY, RAINING, DRIVING 30 MILES PER HOUR OR DRIVING 50 MILES PER HOUR. VERY DIFFICULT TO CONTROL VEHICLE. MY VIN IS NOT YET COVERED ON THE HHR RECALL LIST. A COUPLE OF TIMES MY CAR KEY GOT STUCK IN THE IGNITION. ONCE IT TOOK FIVE MINUTES TO TURN THE HHR OFF. THIS IS COVERED ON THE CURRENT HHR RECALL LIST. THERE CURRENTLY IS NO FIX FOR THE PROBLEM. IT COULD BE TWO MONTHS BEFORE IT CAN BE REPAIRED. *TR

Mileage: 72,000

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH,I HAD A WARNING LIGHT AND THE DISPLAY READ SVC ESC. SHORTLY AFTER, THE POWER STEERING DISPLAY CAME ON IN THE VEHICLE. I THEN IMMEDIATELY LOST CONTROL OF VEHICLE. IT TOOK GREAT FORCE TO STEER THE VEHICLE OFF OF THE HIGHWAY TO A SAFE LOCATION. I THEN USED THE ONSTAR SERVICE, THEY RAN A QUICK DIAGNOSTIC - RESULT CAME BACK THAT THEY WERE UNABLE TO CONNECT TO THE POWER STEERING SYSTEM - THE POWER STEERING SYSTEM HAD LOST ELECTRICAL CONNECTION OR HAD FAILED COMPLETELY - THEY WERE UNABLE TO LET ME KNOW WITHOUT HAVING IT DIAGNOSED FURTHER AT A LOCAL CHEVY DEALERSHIP. THE VEHICLE WAS THEN TOWED TO THE LOCAL CHEVY DEALER. THEY RAN A DIAGNOSTIC AND FOUND THAT MY ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THEY ALSO EXPLAINED THAT OTHER MODELS OF THE HHR WERE RECALLED FOR THE SAME ISSUE THAT I EXPERIENCED, HOWEVER MY MODEL WAS CONSIDERED "SAFE". *TR

Mileage: 110,063

MY VEHICLE IS ON GMS RECALL LIST BECAUSE OF AN IGNITION PROBLEM. I WAS DRIVING DOWN A SMALL HILL ON FRIDAY MAY 2, 2014, WHEN MY CAR SHUT OFF. I HAD NOTHING ON MY IGNITION KEY RING WHEN THIS HAPPENED AND HAD JUST MY KEY IN THE IGNITION WHEN THIS HAPPENED. I CALLED GM AND LET THEM KNOW WHAT HAD HAPPENED THEY OFFERED TO GIVE ME A RENTAL CAR THAT THEY WILL PAY FOR UNTIL MY CAR IS FIXED . MY CONCERN IS THAT THESE CARS SHOULD NOT BE ON THE ROAD BECAUSE THEY ARE A SAFETY HAZARD TO NOT ONLY THE PERSON DRIVING THESE CARS BUT ALSO TO THE PEOPLE ON THE ROAD WITH THEM, I KNOW GM IS DOING ALL THAT IT CAN TO FIX THE PROBLEM AND WONDER WHY THEY ARE BEING ALLOWED TO BE DRIVEN ON THE ROADS WHEN THEY ARE UNSAFE. I DO NOT FEEL COMFORTABLE DRIVING MY CAR BECAUSE OF THE RISK IT POSES NOT ONLY TO ME BUT TO OTHERS ON THE ROAD AND WILL BE GETTING A RENTAL . OH AND BY THE WAY WHEN MY CAR SHUT OFF, IT WAS ALL I COULD DO TO STEER IT AROUND THE CORNER BECAUSE OFF COURSE MY POWER STEERING WAS GONE MAKING IT DIFFICULT TO STEER. *TR

THE POWER STEERING KEEPS SHUTTING OFF? I WILL BE DRIVING WHEN I WILL HEAR THIS BRIEF CHIMING SOUND AND MY ODOMETER READOUT ON THE DASHBOARD IS REPLACED WITH A FLASHING "POWER STEERING" MESSAGE. SUDDENLY THE VEHICLE IS A BEAR TO STEER? IT ALMOST TAKES A MUSCLE MAN TO DRIVE THE VEHICLE AT THIS POINT. IT USED TO OCCUR ONLY ONCE IN A WHILE. NOW THE POWER STEERING IS CONSTANTLY OUT. I'M TAKING THIS CAR IN TO THE DEALER NOW... THE SERVICE REP STATED THAT IF MY ISSUE IS A "POWER STEERING MOTOR" REPLACEMENT THAT IT WILL COST ME $325.00 INCLUDING PARTS. HOWEVER IF THE COMPLETE "STEERING COLUMN" NEEDS REPLACEMENT, THE GUY LAUGHED AND STATED THAT I SHOULD CONSIDER TAKING A SECOND OUT ON MY HOME, THAT THIS WOULD BE PRICEY. AND THAT IF BOTH PARTS NEEDED TO BE REPLACED...? WELL... LET'S NOT GO THERE HE SAID... JUST BRING IT IN AND WE'LL RUN A SERIES OF COMPUTER DIAGNOSTICS ON IT. OH BOY... MY FIRST CHEVROLET... *TR

Mileage: 53,000

OUR 2010 HHR'S POWER STEERING WENT OUT WHILE MY WIFE WAS IN OUR NEIGHBORHOOD. SHE WAS ABLE TO GET THE CAR PARKED ON THE SIDE OF THE ROAD BUT THE STRENGTH NEEDED TO STEER THE CAR WAS GREATER THEN SHE FEELS SHE COULD SAFELY OPERATE THE VEHICLE. IF YOU RESTART THE CAR THE POWER STEERING WILL WORK AGAIN. SINCE THAT TIME THE POWER STEERING WILL RANDOMLY GO OUT AT LEAST EVERY OTHER DAY WHILE DRIVING AT HIGHWAY OR IN THE NEIGHBORHOOD. *TT

Mileage: 67,000

THIS IS ON OF REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. A CHIME SOUNDS, A MESSAGE APPEARS ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. ON THIS OCCASION, THE RIGHT FRONT HUB WAS REPLACED. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ESCALATED TO A RECALL. *JS

Mileage: 75,692

FOR THE SECOND TIME IN A WEEK, THE VEHICLE IS BEING SERVICED BECAUSE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATED SEVERAL TIMES SINCE THE LAST SERVICE WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. ON THIS OCCASION, THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ELEVATED TO A RECALL. *JS

Mileage: 75,907

PLEASE INCLUDE REPAIRING THIS ISSUE IN THE RECALL OF 2010 HHR VEHICLES. THIS IS THE MOST RECENT OF MULTIPLE INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. AS A CHIME SOUNDS, AND A MESSAGE IS FLASHED ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. ON THIS OCCASION, THE SERVICER FOUND THE FEMALE CONNECTORS TO THE ABS SPEED SENSOR WERE NOT MAKING PROPER CONTACT. HE CRIMPED THE NEW ONES TIGHTLY WHEN INSTALLING THE REPLACEMENT ENDS. THE SERVICE ADVISOR ADMITTED THAT MY CAR IS NOT THE ONLY ONE WITH THIS ISSUE, HE HAD SEEN THIS PROBLEM REPEATEDLY. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. *JS

Mileage: 80,811

AS I WAS DRIVING DOWN THE OFF RAMP OF THE FREEWAY THE FRONT OF MY CAR STARTED TO SHAKE AND RATTLE. A COUPLE MINUTES LATER AFTER TURNING A CORNER, ONLY GOING 30MI/HR, THE CARS POWER STEERING THEN TURNED OFF. EVERY TIME I TURN MY CAR ON AND TAKE A TRIP THE POWER STEERING GOES OFF AT LEAST TWICE. WHICH IS ABOUT 5-6 TIMES A DAY. *JS

Mileage: 66,800

LOST POWER STEERING VERY HARD TO TURN STEERING WHEEL. *TR

Mileage: 16,234

YOU TELL ME THAT THERE ARE RECALLS ON MY 2010 CHEVY HHR AND WHEN I CALL THE CHEVY DEALER THAT I BOUGHT IT FROM ( DEERY BROTHER CHEVROLET) IN PLEASANTHILL IA. AND CHEVROLET MOTORS THEY TELL ME THERE ARE NO RECALLS ON MY VEHICLE. *TR

I PLACED A COMPLAINT HERE IN FEBRUARY REGARDING THE POWER STEERING MOTOR GOING OUT. I HAD THIS HAPPEN TO MY 2010 CHEVY HHR AND THE RECALL IS ONLY FOR THE VEHICLES MADE IN THE US NOT IN MEXICO LIKE MINE WAS. PLEASE HAVE GM LOOK INTO THIS. UNDER THE NHTSA CAMPAIGN NUMBER: 14V153000, IN THE LETTER SECTION 573.6 (C)(5) STATES EXACTLY WHAT HAPPENED TO MY VEHICLE. SOUNDS LIKE GM IS NOT OWNING UP TO ALL THE VEHICLES THEY INSTALLED CHEAP DEFECTIVE PARTS INTO. THANK YOU. *TR

SINCE PURCHASING THIS VEHICLE AS A RENTAL RETURN, THERE HAVE BEEN REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ELEVATED TO A RECALL. *TR

Mileage: 35,000

THE POWER STEERING ASSIST WENT OUT ON MY HHR WHILE DRIVING DOWN THE ROAD. I HAVE SEEN HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS AND FEEL THAT IT SHOULD BE A FACTORY RECALL BECAUSE IT IS A SAFETY HAZARD. GM SHOULD APPRECIATE THEIR CUSTOMERS IF THEY WISH TO KEEP US. *TR

Mileage: 30,000

I OWN A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 75 MPH IN THE FAST LANE ON I-75N. THE POWER STEERING SENSOR LIGHT HAD ILLUMINATED AND THE POWER STEERING SUDDENLY MALFUNCTIONED MAKING THE STEERING WHEEL STIFF AND ALMOST IMPOSSIBLE TO MOVE. I WAS SOMEHOW ABLE TO SAFELY ACROSS 3 LANES TO OFF RAMP, LUCKILY IMMEDIATELY TO THE RIGHT WAS ABLE TO GLIDE INTO A PARKING LOT. PARKED THE VEHICLE AND TURNED IGNITION OFF, CHECKED ALL FLUIDS UNDER HOOD, READ MANUAL AND ADVISED TO TAKE KEYS OUT AND RESTART. SO I RESTARTED THE ENGINE AND THE VEHICLE OPERATED AS NORMAL, THE WARNING SIGNAL WAS GONE AND WHEEL WAS MOVING. I REPORTED THIS TO GM IMMEDIATELY AND HAVE TAKEN VEHICLE TO DEALERSHIP, WHERE THEY DO NOT SEEM TO BE ACTING AS IF THIS IS URGENT. THEY HAVE STALLED 2 DAYS NOW WITHOUT DIAGNOSING, THEY WILL NOT PROVIDE ME WITH A LOANER VEHICLE AND THEREFORE I HAVE NO CHOICE THEN TO CONTINUE TO DRIVE THE VEHICLE, KNOWING THE SEVERE THREAT IT HAS TO MYSELF AND OTHERS ON THE ROAD. THIS CAR IS A DEATH TRAP. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE. I TAKE IT IN FOR AN ISSUE ATLEAST EVERY OTHER MONTH. ALSO SINCE STEERING ISSUE HAVE HAD THE "AIR BAG SERVICE" LIGHT HAS COME ON SEVERAL TIMES. WILL HAVE DEALERSHIP CHECK THIS MALFUNCTION OUT TOO. I THINK THIS MEANS IF MY STEERING GOES OUT AND I CRASH, THEN I WILL NOT HAVE AN AIRBAG TO SAVE ME.. I CALL THIS CAR "CHRISTINE"!! I AM VERY UPSET THAT GM AND THE DEALERSHIP DO NOT HANDLE THIS MALFUNCTION MORE SERIOUSLY. DEATH TRAP! *TR

Mileage: 68,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTED, THE POWER STEERING ASSIST RESUMED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR WAS DEFECTIVE. THE POWER STEERING MOTOR WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,557. UPDATED 05/06/14 MA UPDATED 05/09/2014 *JS

Mileage: 25,557

DRIVING DOWN THE ROAD, NO NOISE OR INDICATION OF A PROBLEM THEN POWER STEERING INDICATOR CAME ON. NO POWER STEERING. PULLED OVER, TURNED OFF THE CAR AND CHECKED UNDER THE HOOD. EVERYTHING WAS INTACT. GOT BACK IN, STEERING WAS WORKING AGAIN. MAYBE 2 MINUTES DOWN THE ROAD AND GOT THE POWER STEERING WARNING AGAIN. POWER STEERING WAS GONE AGAIN. 4 YEAR OLD CAR SHOULD NOT HAVE THIS ISSUE-WOULD LIKE TO SEE RECALL. *TR

Mileage: 43,000

I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN THE POWER STEERING LIGHT CAME ON. I WENT TO PULL INTO A PARKING LOT AND THE CAR HIT A CURB BECAUSE THE POWER STEERING SHUT OFF. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE POWER STEERING WORKED AGAIN. STARTED DRIVING HOME AND WITH IN 5 MILES IT HAPPENED AGAIN. DROVE IT DIRECT TO THE MECHANIC. THEY SAID IT WAS THE POWER STEERING MOTOR. *TR

Mileage: 63,000

POWER STEERING CONSTANTLY GOES OFF WITHOUT WARNING. RESETS AFTER TURNING CAR OFF BUT GOES OUT AFTER A FEW MINUTES. CONTACTED CHEVROLET FOR INFORMATION ON RECALL SINCE THERE ARE HUNDREDS OF COMPLAINTS ABOUT IT. THEY SAID THERE ISN'T ANY AVAILABLE. COBALT HAD RECALLS FOR THE SAME ISSUE AND HHR HAVE THE SAME POWER STEERING MOTOR. THIS IS VERY DANGEROUS AND GM NEEDS TO DO SOMETHING ABOUT IT BEFORE PEOPLE GET HURT. *TR

Mileage: 68,527

POWER STEERING UNIT WENT OUT WHEN DRIVING WITHOUT WARNING. PULLED HHR OVER TO THE CURB TO GET THE CAR OFF THE ROAD AND DAMAGED TIRE ON CURB. CAR VERY HARD TO STEER AND COULD NOT CONTROL WHEN PULLING VEHICLE OFF ROAD. THIS IS A SERIOUS SAFETY HAZARD ESPECIALLY FOR MY WIFE WHO DOES NOT HAVE THE UPPER ARM STRENGTH TO CONTROL THE VEHICLE. SAME POWER STEERING UNIT IN THE CHEVY CRUZE AND PONTIAC G6 HAS BEEN RECALLED. DO NOT UNDERSTAND WHY THE HHR HAS NOT BEEN INCLUDED IN THE RECALL. SAME PROBLEM REPORTED ON THE INTERNET BY MANY OTHER OWNERS. *TR

Mileage: 60,000

I WAS DRIVING AT APPROX 35 MPH AND THE POWER STEERING WENT OUT. WHEN I FIRST TURN THE CAR ON IT WORKS BUT FOR ONLY ABOUT 10-20 SECONDS THEN GOES OFF AGAIN. IT IS INFURIATING THAT IT ISN'T COVERED IN MY WARRANTY. THE POWER STEERING MOTOR NEEDS TO BE RECALLED!!! *TR

ON TWO OCCASIONS WITHIN THE 3YR/36,000MILE WARRANTY, THE ESC AND ANTILOCK TEMPORARILY WENT OUT WITH DASHBOARD NOTIFICATION. NO ESC PROBLEMS SINCE, SO IT WAS NOT TAKEN TO DEALERSHIP. IN THE MEANTIME, WE HAVE A POWER STEERING PROBLEM THAT ONLY OCCURRED ONCE DURING THE WARRANTY PERIOD AT 35,000 MILES. NOW, AT 40,000, THE PROBLEM HAS WORSENED SO THE POWER STEERING FAILS EVERY TRIP. THE CAR STEERS HARD WHEN THIS OCCURS, OBVIOUSLY. RESTARTING THE CAR RESOLVES THE PROBLEM FOR A FEW MINUTES. *TR

Mileage: 35,000

I HAVE BEEN HAVING ISSUES WITH THE POWER STEERING LIGHT COMING ON THE DASH AS I AM DRIVING. IT OCCURS RANDOMLY, BUT AFTER READING SEVERAL WEBSITES I AM VERY CONCERNED THAT THIS IS A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED AND A RECALL ISSUED. ONCE I TURN OFF THE CAR, AND TURN IT BACK ON THE STEERING WHEEL SOFTENS FROM ITS PREVIOUS RIGID STATE. I NEVER KNOW WHEN IT MIGHT OCCUR AND THAT IS DISTURBING. THROUGH RESEARCH I HAVE FOUND THAT THIS IS THE SAME SYSTEM THAT IS IN THE CHEVY COBALT AND A RECALL WAS ISSUED, SO WHY NOT THE HHR? IT APPEARS THAT A LOT OF CONSUMERS ARE EXPERIENCING THIS AND WE NEED CORRECTIVE ACTION!!! *TR

Mileage: 85,400

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A LOSS OF POWER STEERING IN ADDITION TO THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE CONTINUED IN OPERATION WITH FORCE BEING APPLIED TO THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.

Mileage: 42,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WARNING LAMP ILLUMINATED AS THE ENGINE WAS POWERED ON. THE POWER STEERING ASSIST ALSO FAILED WHILE THE CONTACT WAS DRIVING 35 MPH. THE CONTACT POWERED OFF THE VEHICLE AND THE STEERING BEGAN TO FUNCTION PROPERLY ONCE RESTARTED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 2/26/14*CN

Mileage: 100,000

I,WAS DRIVING ON THE FWY!LUCKY ON THE EXIT AT RAMONA BLVD FROM THE 605 FWY MY CAR POWER WHEEL STAR TO TURNING HARD TO TURN RIGHT AND THE LIGHT ON THE PANEL SHOW POWER STEERING AND LUCKY ME! I,MANAGE TO TURNED VERY HARD BUT,I DID TURN THE WHEEL AND PARK MY CAR ON SHOULDER, I,TURN OFF THE CAR AND TURNED ON AGAIN AND THE WHEEL TURN SOFT AGAIN!SO I,CUT DRIVE SAFE TO MY HOME FROM THERE!!BUT I AM AFRAID GOING TO THE FWY AGAIN!!THIS HAPPEN 01_14_2014 PLEASE GIVE TO ME ANY FEEDBACK FROM THIS MATTER!!SCARE DRIVER..( THIS IS THE THIRD TIME HAPPEN) I AM AFRAID TO SOMETHING HAPPENS TO ME!!! *TR

Mileage: 57,270

STEERING WENT OUT ALL AT ONCE WHILE ROUNDING CURVES BECAME HARD TO KEEP FROM WRECKING OR TO MOVE TO SHOULDER OF ROAD. *TR

Mileage: 72,400

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ...UPDATED 03/07/14 *BF

Mileage: 26,000

ON NOV. 26 ,2013 I WAS TURNING CAR AROUND IN A LOT AT 1 MPH AND POWER STEERING STOPPED WORKING AND DASH LIGHT CAME ON POWER STEERING. I DROVE HIGHWAY FOR 5 MILES TO A GARAGE WITH STEERING DIFFICULTY TO GET IT CHECKED, TURNED MOTOR OFF. MECHANIC SAID TO PULL IN GARAGE. WHEN I STARTED IT UP POWER STEERING WORKED AND HE COULD NOT CHECK IT SINCE IT WAS WORKING AT THAT TIME. DEALER SAID IF ITS PS MOTOR INCLUDING STEERING COLUMN IT COULD COST $1500 OR MORE. I WROTE TO GMC MOTORS AND THEY PHONED AND SAID THEY NEVER RECALLED FOR THIS " BECAUSE THERE WERE NOT ENOUGH COMPLAINTS FILED.". BOB FISHER CHEVROLET WHERE I PURCHASED THE AUTO , RT 61 READING PA ASSISTANT MANAGER, [XXX] TOLD ME THEY HAVE HAD QUITE A FEW HHR'S IN WITH THIS PROBLEM. GMC ONLY WANTS TO PAY ONLY FIRST HOUR OF DIAGNOSTIC WHICH I AM NOT SATISFIED WITH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 34,800

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL FAILED SEVERAL TIMES AND BECAME HARD TO TURN. THE INFORMATION SYSTEM ALERTED A POWER STEERING FAILURE AFTER THE FAILURE HAD OCCURRED. THE CONTACT'S PERSONAL MECHANIC REPLACED THE STEERING WHEEL SENSOR HOWEVER THE FAILURE WAS NOT CORRECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 58,000.

Mileage: 58,000

WHEN I DRIVE MY CHEVY HHR IS WAS NOT SOUND ALERT ONLY THE POWER STEERING LIGHT COME ON AND HARD TO DRIVE ALMOST HAD ON ACCIDENT,WHEN I TRY TO CHECK THE FLUID IS NOTHING SO I CALL THE LOCAL DEALER AND TOLD ME THAT KIND THE CAR NO USE POWER STEERING FLUID IS ELECTRIC MY CONCERN IS POST TO HAVE SAME KIND OF ALERT BEFORE USED IN MY CASE IS HAPPENED ON A BUSY STREET . MAYBE YOU GUYS HELP TO THIS NOT HAPPEN AGAIN HOW I DON'T KNOW MAYBE WITH THE CHEVROLET COMPANY BECAUSE I HEARD I NOT THE FIRST PERSON THIS IS HAPPEN CAN BE A DEFECT IN THE CAR...... THANKS FOR U TIME I TRY TO WRITE CORRECT. *TR

Mileage: 46,045

I WAS DRIVING AT APPROX 40 MPH ON A SURFACE STREET. I HEARD A CLICK AND THE POWER STEERING MESSAGE CAME ON THE DISPLAY AND THEN THE WHEEL BECAME EXTREMELY HARD TO TURN. I RESTARTED THE CAR AND THE POWER STEERING CAME BACK. THE POWER STEERING MESSSAGE CONTINUES TO COME ON AND THE POWER STEERING GOES OUT AFTER DRIVING THE CAR LESS THAN 5 MIN EACH TIME I HAVE DRIVEN IT SINCE THE INITIAL INICIDENT. *TR

Mileage: 728,000

I WAS DRIVING THE CAR GOT UP TO 25 MPH AND THE STEERING WENT OUT, THE CAR WAS HARD TO STEER I TURNAROUND FOR HOME. I TURN THE CAR OFF TOOK THE KEY OUT OF THE IGNITION PUT IT BACK IN STARTED THE CAR UP AND IT WORK FOR ONE MINUTE AND WENT OUT AGAIN. *TR

Mileage: 52,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME VERY TIGHT WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING MOTOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 57,398.

Mileage: 57,398

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE ATTEMPTED TO MAKE A TURN AND THERE WAS A LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND WHEN RESTARTED, THE VEHICLE RESUMED NORMALLY UNTIL THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE POWER STEERING MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,227.

Mileage: 55,227

IT HAS HAPPENED 3 TIMES IN THE LAST 2 DAYS. STARTED UP THE CAR, AND HEARD A COUPLE BEEPS AND ON THE INFORMATION CENTER IT SAID "POWER STEERING" AND COULD BARELY MOVE THE STEERING WHEEL. I HAVE READ THAT CHEVY HAD A RECALL ON THE COBALT WHICH USES THE SAME PARTS AS THE HHR FOR STEERING, WHY IS THIS NOT RECALLED ALSO. IT MAKES NO SENSE. I'VE ALSO READ OF PEOPLE HAVING ACCIDENTS IN HHRS DUE TO THIS ISSUE. MY DAUGHTER ALSO WAS DRIVING THE CAR AND THE STEERING JUST WENT OUT ON HER AT ABOUT 20 MPH. THIS IS VERY DANGEROUS AND SEEMS PRETTY COMMON ON THESE VEHICLES. *TR

Mileage: 65,000

MY SON HAD BORROWED THE CAR TO GO TO WORK. ABOUT 1/2 MILE FORM HOME HE CALLED ME TO TELL ME THE "POWER STEERING" MESSAGE CAME ON THE SCREEN AND THE CAR FELT REALLY STIFF TO TURN. AFTER RETURNING HOME AND TAKING ANOTHER VEHICLE, I TOOK THE CAR OUT AND IT FAILED WITHIN 1/2 MILE. I TOOK IT TO A MEETING THE NEXT DAY, SAME RESULT. THE STEERING WORKED AFTER BEING PARKED DURING THE LUNCH MEETING, BUT FAILED AGAIN WITHIN ABOUT 1 MILE. *TR

Mileage: 60,880

I WAS PARKING MY CAR ,AND MESSAGE CAME POWER STEERING.THE CAR WAS VERY HARD TO HANDLE AND COULD NOT PARK THE CAR.I WENT SLOWLY DRIFTING TO A PARKING SPACE TO PARK.THE CAR WAS VERY HARD TO PARK .THE STEERING WHEEL VERY HARD TO TURN I FINALLY PARKED THE CAR.I WENT TO A MEETING,CAME BACK IN ABOUT TWO HOURS,THE STEERING PROBLEM WAS NOT THERE.AFRAID THAT THIS WOULD HAPPEN AGAIN,MY HUSBAND DROVE THE CAR HOME WITH NO PROBLEM.THIS SEEM TO BE A PROBLEM WITH THIS CAR. I WENT ONLINE TO SEE IF OTHER DRIVERS OF THIS CAR HAD PROBLEMS AND THE ANSWER IS YES. IF IT KEEPS HAPPENING THERE COULD BE AN ACCIDENT.THERE SHOULD BE A RECALL BECAUSE THERE IS DEFECT IN THIS CAR. THE CAR HAS LESS THAN 75,000 ON IT..PLEASE CORRECT BEFORE SOMEONE IS INJURED. *TR

Mileage: 72,540

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING WHEEL MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.

Mileage: 160,000

POWER STEERING WENT OUT AND THE POWER STEERING WARNING MESSAGE CAME ON AS I MADE A LEFT TURN INTO HEAVY TRAFFIC. STEERING GOT VERY STIFF, BUT USABLE. PULLED INTO A PARKING LOT AND TURNED OFF THE CAR. WHEN I RESTARTED, THE POWER STEERING WAS AGAIN WORKING AND GOT ME 25 MILES HOME. THERE SEEMS TO BE A LOT OF THESE INCIDENTS! *TR

Mileage: 63,000

WHILE DRIVING THE ELECTRONIC POWER STEERING SHUT OFF CAUSING THE VEHICLE TO JERK TO THE RIGHT CAUSING US TO HIT A ROW OF MAIL BOXES. THIS HAS BEEN A REOCCURRING PROBLEM EVER SINCE. *TR

Mileage: 98,477

AT APPROX. 5:30PM , MY WIFE WAS DRIVING EAST ON US-10 FROM M-18, TO THE GARFIELD RD EXIT AT AUBURN MI WHEN THE CHIMES RANG AND POWER STEERING CAME ON THE DIC PANEL. IT SHOULD BE NOTED THAT AT THE TIME IT WAS RAINING CAUSING HER TO BE UNEASY ALSO NOTE THAT IT DID NOT CLEAR UP FOR APPROX. 2 HRS. *TR

Mileage: 40,890

WHILE STOPPED AT STOP LIGHT, THREE CHIMES AND POWER STEERING MESSAGE ON WHEEL. POWER STEERING FAILED. COULD STILL OPERATE THE CAR BUT HARD TO TURN. AFTER TURNING OFF ENGINE AND TURNING ON AGAIN, POWER STEERING WAS RE-ENABLED. HAVE NOT YET DRIVEN THE CAR SINCE THE FAILURE SO I DON'T KNOW IF IT IS ONE TIME OR RECURRING. HOWEVER, THIS EXACT ISSUE IS LISTED MANY TIMES ON THIS SITE. WHY IS NOTHING BEING DONE? *TR

Mileage: 70,100

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE POWER STEERING MOTOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

WHILE DRIVING THE VEHICLE WILL LOSE POWER STEERING. DASH INDICATOR SAYS "POWER STEERING". I TURN THE CAR OFF AND TURN BACK ON AND IT FIXES THE ISSUE EVERYTIME. *TR

Mileage: 71,000

10/1/13 AS I LEFT WORK, HEADING HOME, THE CAR DROVE FINE FOR APPROX. THE FIRST FIVE MINUTES. OUT OF NOWHERE, THE STEERING BECAME TIGHT, AS IF IT LOCKED UP. I COULD NOT TURN THE WHEEL LEFT OR RIGHT, THE CAR ALMOST INSTANTLY PRODUCED MORE HEAT, I FELT THE HEAT AROUND MY FEET AND IT CAME THROUGH THE VENTS. I LOOKED AT THE DIC PANEL AND POWER STEERING WAS FLASHING. THERE WAS A SMELL AS IF THE CAR WAS BURNING. WITH FORCE, I WAS ABLE TO MANEUVER THE CAR TO A PARKING LOT TO SIT. AFTER READING THROUGH THE USER MANUAL, I FOLLOWED THE SUGGESTIONS FROM THE MANUAL, TURNED THE WHEEL LEFT AND RIGHT HOPING IT WOULD LOOSEN AND LETTING THE CAR SIT IDLE. AFTER ABOUT TWO HOURS OF SITTING, MY BROTHER DROVE THE CAR HOME WITH NO PROBLEM. 10/2/13 I TOOK THE CAR, EARLY MORNING, TO BE INSPECTED BY A LOCAL REPAIR COMPANY. AFTER RUNNING DIAGNOSTICS ON THE CAR, I WAS TOLD THAT ONCE DIAGNOSTICS BEGAN IMMEDIATELY POWER STEERING CONTROL CIRCUIT WAS DIAGNOSED AS AN ISSUE, THE ONLY ISSUE FROM THE DIAGNOSTIC REPORT, THAT HAD MALFUNCTIONED. I WAS ALSO INFORMED THAT COULD BE THE REASON WHY ONE MINUTE POWER STEERING MALFUNCTIONED AND HOURS LATER IT WORKED FINE. I WAS ALSO TOLD THAT NORMALLY SOMETHING LIKE THIS IS RECALLED BY THE AUTOMAKER. *TR

Mileage: 57,213

POWER STEERING INTERMITTENTLY GOES OUT. THE CAR DINGS 3 TIMES, THE CONSOLE FLASHES "POWER STEERING" AND THE CAR BECOMES VERY HEAVY AND HARD TO TURN. TURNING THE CAR OFF AND BACK ON RESOLVES THE ISSUE IN THE SHORT TERM, BUT IT CONTINUES TO HAPPEN AT RANDOM. *TR

Mileage: 56,500

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO SEIZE. THE CONTACT STATED THAT AFTER SHUTTING THE VEHICLE OFF, THE VEHICLE WAS RESTARTED AND RESUMED WITHOUT FAILURE. THE CONTACT DID NOT TAKE THE VEHICLE TO A MECHANIC OR A DEALER. THE FAILURE MILEAGE WAS 40,000. UPDATED 2/11/14*CN

Mileage: 40,000

2010 HHR WITH 35,000 MILES, STEERING MESSAGE CAME ON AND CAR WOULDN'T STEER. STOPPED CAR AND STEERING CAME BACK ON FOR A WHILE THEN WENT OUT AGAIN. DID THIS SEVERAL TIMES OVER WEEKEND MAKING STEERING ALMOST IMPOSSIBLE. TOOK CAR TO DEALER, THEY REPLACED THE MOTOR STATING IT WAS OVERHEATING, PER COMPUTER. COST ME 271.00, I AM RETIRED AND IT HAS PUT ME IN A FINANCIAL SQUEEZE. REASON I BOUGHT A NEW CAR TO AVOID HAVING PROBLEMS LIKE THIS, STILL MAKING CAR PAYMENTS. DEFINITELY BELIEVE THIS IS A MAJOR DEFECT ON THIS CAR. *TR

Mileage: 33,500

FOR NO REASON THE POWER STEERING JUST STOPPED WORKING ,,MAKING THE VEHICLE IMPOSSIBLE TO STEER,,AFTER YOU SHUT THE VEHICLE OFF AND RESTART IT,, THE POWER STEERING CAME BACK ON ONLY TO STOP AGAIN WHEN IT FELT LIKE IT ,,AT SLOW SPEEDS AS WELL AS HIGH,,IF IT WERE SNOWING OR ON SLIPPERY ROADS THIS COULD OF BEEN A MAJOR FATALITY,,,VERY UNSAFE IF CHILDREN ARE IN THE VEHICLE

Mileage: 45,000

DURING NORMAL DRIVING CONDITIONS, THE POWER STEERING WILL FAIL MAKING STEERING DIFFICULT. THE PROBLEM RESET WITH A KEY CYCLE. THIS INTERMITTENT PROBLEM HAS BECOME MORE FREQUENT DURING THE LAST MONTH.

Mileage: 65,000

ON THE HIGHWAY I HEARD SOME WARNING BEEPS AND MY INFO SCREEN SAID "POWER STEERING". MY STEERING BECAME INCREASINGLY MORE DIFFICULT TO USE ESPECIALLY AFTER I GOT OFF THE HIGHWAY. AFTER TURNING OFF THE CAR AND TURNING THE CAR BACK ON THE STEERING WORKED AGAIN. NOW IT GOES OUT EVERY SO OFTEN. SEEMS TO BE A COMMON PROBLEM ON THE HHR, BUT NO RECALL YET. *TR

Mileage: 53,400

I WAS DRIVING AND THE POWER STEERING LIGHT WENT ON, THE CAR STARTED TO SMELL LIKE IT WAS ON FIRE AND THE POWER STEERING WAS GONE. LOST CONTROL OF THE VEHICLE AND HIT A CURB. NO INJURIES AND NO OTHER DAMAGE TO VEHICLE. COULD HAVE BEEN WORSE IF INEXPERIENCED DRIVER OR ELDERLY PERSON WAS BEHIND THE WHEEL. *TR

Mileage: 57,150

I WAS DRIVING ON THE EXPRESSWAY AND MY POWER STEERING WARNING CAME ON AND VEHICLE WAS TIGHTER, AFTER EXITING THE EXPRESSWAY THE VEHICLE BECAME EVEN HARDER TO STEER. I PULLED INTO A HAS STATION CHECKED ALL THE FUSES ALL WE'RE FINE, RESTARTED THE VEHICLE POWER STEERING WORKED AGAIN, AFTER A FEW MILES THE POWER STEERING LIGHT CAME BACK ON AND WAS DIFFICULT TO TURN. THIS IS VERY DANGEROUS I HAD 3 SMALL CHILDREN IN MY VEHICLE AND COULD HAVE BEEN A VERY BAD SITUATION. *TR

Mileage: 58,000

POWER STEERING LIGHT COMES ON WHILE IM DRIVING. IM UNABLE TO TURN MY WHEEL W/O USING ALOT OF FORCE. *TR

Mileage: 83,290

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL FAILED AND TIGHTENED WITH THE ILLUMINATION OF THE POWER STEERING WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. *TR

Mileage: 69,000

THE POWER STEERING ON MY 2010 CHEVY HHR FAILED AS I WAS DRIVING CAUSING ME TO HIT ANOTHER DRIVER. CHEVY HAS PROBLEMS WITH THE COBALT AND THE HHR HAS MANY SIMILARITIES TO THE COBALT. I THINK A RECALL IS NEEDED BEFORE SOMEONE DIES. IF YOU LOOK ONLINE MANY HHR OWNERS ARE HAVING ISSUES! PLEASE HELP US THE INNOCENT CONSUMER. *TR

Mileage: 50,000

IN THE LAST WEEK THE POWER STEERING HAS WENT OUT 5+ TIMES WHILE DRIVING IT ON CITY STREETS. I WILL BE DRIVING AROUND 40 MPH THEN I WILL HERE A DINGING SOUND THEN LOOK AT THE DASH AND IT SAYS POWER STEERING. AFTER IT SAYS POWER STEERING THERE WILL BE A COMPLETE LOSS IN POWER STEERING ASSIST FROM THE ELECTRONIC POWER STEERING. THIS IS A BIG SAFETY HAZARD BECAUSE IT COULD EASILY CAUSE A WRECK IF DRIVING AROUND A CURVE WHEN IT GOES OUT. *TR

Mileage: 67,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE CONTACT LOST POWER STEERING ASSIST. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,050. UPDATED 8/21/13 *CN THE DEALER REPLACED THE POWER STEERING MOTOR. UPDATED 09/05/13

Mileage: 35,050

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE CONTACT LOST POWER STEERING ASSIST. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,050. UPDATED 8/21/13 *CN THE DEALER REPLACED THE POWER STEERING MOTOR. UPDATED 09/05/13

Mileage: 35,050

I WAS DRIVING DOWN THE ROAD AT 60 MILES AN HOUR WHEN I HEARD A DING DING I LOOK AT MY MESSAGE BOARD AND IT SAID POWER STEERING. I HAD A HARD TIME STEERING AND MAKING TURNS. I SHUT MY CAR OFF AND THE MESSAGE WENT A WAY AND I COULD STEER AGAIN. ABOUT 5 MILES DOWN THE ROAD I HEARD A DING DING AND IT WAS MY POWER STEERING LIGHT AGAIN I HAD A HARD TIME STEERING. LUCKILY I MAD IT HOME. I ONLY HAVE 73,000 AND NO POWER STEERING. *TR

Mileage: 73,000

WHILE DRIVING THE POWER STEERING WARNING LIGHT DINGED AND I HAD BEEN MAKING A TURN WHICH ALMOST CAUSED A ACCIDENT NOT KNOWING WHY IT WENT OUT. I CAN DRIVE THE CAR FOR 1 OR 2 MILES AND IT KEEPS GOING OUT AND I HAVE TO RESTART THE CAR FOR IT TO BE WORKING AGAIN BUT IM TOLD IT SOME TYPE OF MODULE THAT CONTROLS IT AND ITS NOT COVERED BY ANY WARRANTY. I THINK CHEVY NEEDS TO CORRECT THIS ISSUE BEFORE SOMEONE IS KILLED FOR A STEERING ISSUE . I SEE I AM NOT THE ONLY ONE WITH THIS ISSUE THERE HAVE BEEN OTHERS. *TR

Mileage: 51,000

ENTERING A ROUNDABOUT AT ONLY 27MPH AND POWER STEERING QUIT MAKING IT VERY DIFFICULT TO CONTROL MY CAR. ANY OTHER SITUATION AT HIGHER SPEED COULD HAVE BEEN CATASTROPHIC . THERE IS A RECALL FOR THE COBALT MODEL GM BUT NOT THE HHR MODEL. *TR

Mileage: 29,876

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. *TR

Mileage: 48,000

BOUGHT USED 2010 CHEVY HHR IN EARLY FEBRUARY 2013 FROM A DEALER. SHORTLY AFTER THE 30 DAY WARRANTY IS OVER, MESSAGE LIGHTS UP ON THE DASH WHILE DRIVING "POWER STEERING" THEN THE POWER STEERING TURNS OFF. I ALMOST CRASHED AS I WAS TURNING THE FIRST TIME I EXPERIENCED THIS! THE POWER STEERING IS RESTORED WHEN YOU RESTART THE CAR. THIS HAPPENS SPORADICALLY ALL THE TIME, AT ANY SPEED AND SOMETIMES SEVERAL TIMES IN JUST A 10 MINUTE DRIVE. THE CAR IS HARD TO STEER WHEN THE POWER STEERING GOES OFF AND IS SERIOUSLY DANGEROUS! *TR

Mileage: 52,000

WHILE DRIVING ON THE HIGHWAY MY POWER STEERING STOPPED WORKING I HEARD A 3 BEEP WARNING LOOKED DOWN AT THE DASH AND ON THE DISPLAY "POWER STEERING" WAS DISPLAYED. I CALLED THE DEALER AND I WAS TOLD THAT MY CAR WAS 304 MILES OVER MY WARRANTY AND THAT THIS WAS NOT RECALLED. I WENT HOME AND STARTED TO DO RESEARCH AND TO MY SURPRISE I WASN'T THE ONLY ONE WITH THIS ISSUE, THERE ARE THOUSANDS OF THEM ONLINE WITH THE SAME ISSUE. THIS IS VERY SCARY FOR ME BECAUSE I HAVE A 4 YEAR OLD AND A 1 1/2 YEAR OLD. I DON'T WANT THIS TO BE A REASON FOR ME TO HAVE AN ACCIDENT. CHEVY ISN'T HELPING ME IN ANYWAY, I NEED HELP. THANK YOU FOR YOUR TIME. *TR

Mileage: 37,304

DRIVING DOWN INTERSTATE AT 65MPH WHEN THE ELECTRONIC POWER STEERING FAILED WITHOUT WARNING. COULD BARELY GET MANEUVER CAR OFF ROAD ONTO EXIT. SHUT CAR DOWN TO CHECK OUT, RESTARTED CAR, EVERYTHING WORKED FINE AND POWER STEERING WAS FUNCTIONING. TURNED BACK AROUND TO GO HOME AND PARK CAR, POWER STEERING WENT OUT AGAIN - THIS TIME AS I WAS TURNING OFF MAIN ROAD, INTO MY SUBDIVISION. ALMOST HAD CAR IN THE DITCH AS WHEEL JERKED BACK AND POWER STEERING WENT OUT AGAIN. GOT CAR TO DRIVEWAY AND SHUT DOWN. RESTARTED CAR AND EVERYTHING CAME BACK ONLINE AGAIN. DROVE CAR DOWN SUBDIVISION STREET TO TEST THE PROBLEM. COULD NOT GO MORE THAN 5-10 SECONDS BEFORE POWER STEERING SHUT OFF. VERY DANGEROUS. I AM A 6'2", 225 LB GUY AND I STRUGGLED TO GET CAR OFF THE ROAD. WHEN STEERING, THE CAR IS NOT LIKE AN OLDER CAR WITHOUT POWER STEERING, IT TURNS LIKE YOU HAVE TO FIGHT THE WHEEL. IF SOMEONE IS NOT AWARE OF THE PROBLEM AND IT GOES OUT FOR THE FIRST TIME IN MID-TURN, THIS COULD DEFINITELY CAUSE AN ACCIDENT OR KILL SOMEONE. *TR

Mileage: 52,750

I WAS TURNING IN THE DRIVEWAY OF AN APARTMENT BUILDING AND A BELL WENT OFF AND THE STEERING GOT REALLY HARD TO TURN. I LOOKED AT THE DASH AND SAW THE POWER STEERING LIGHT HAD COME ON. I GOT OUT MY BOOK AND IT SAYS THE POWER STEERING DOESN'T NEED MAINTENANCE, BUT TO CALL THE DEALER IF IT HAPPENS. WELL, I RESTARTED THE CAR AND THE LIGHT WENT OUT, SO I DROVE TO THE STORE A FEW BLOCKS AWAY AND IT DID IT AGAIN. LUCKILY I WASN'T GOING FAST OR IN HEAVY TRAFFIC OR A REALLY BAD ACCIDENT COULD HAVE HAPPENED AND LIVES COULD HAVE BEEN LOST. I HAVE HAD IGNITION PROBLEMS, I COULDN'T TURN OFF THE VEHICLE, LOSS OF ENGINE POWER, ROTOR REPLACED. TWO OF THE SAME SIDE BROKEN INSIDE DRIVER DOOR HANDLES AND BAD GAS MILEAGE. THE STEERING HAS BEEN THE MOST DANGEROUS SO FAR. I READ ON-LINE HOW MANY PEOPLE THIS HAS HAPPENED TO AND I WONDER WHEN THEY WILL RECALL THIS VEHICLE. WHEN SOMEONE DIES? *TR

Mileage: 988,556

WHILE DRIVING THE CAR ON SAT 04/27/2013 AT A RATE OF 45 MPH I WENT TO MAKE A TURN AND THE STEERING FROZE UP MAKING IT VERY DIFFICULT TO MAKE ANY KIND OF TURN. I FOUND OUT THEN THAT IT HAD A POWER STEERING MOTOR VS A RESERVOIR OR ANYTHING LIKE THAT. TOOK IT THE NEXT DAY TO MY MECHANIC WHO SAID FUSES CHECKED OUT GOOD HE BELIEVES IT IS THE POWER STEERING MOTOR. CALLING CHEVROLET BUT GETTING THE RUN AROUND NOT GOOD FOR A PART THAT CAN CAUSE A MAJOR ACCIDENT. *TR

Mileage: 91,000

WHILE DRIVING THE CAR THE POWER STEERING LIGHT COMES ON, THERE IS A DING, AND SUDDENLY THE POWER STEERING GOES OUT. IT FIRST HAPPENED 10 DAYS AGO AND HAPPENS AT RANDOM TIMES EVERYTHING THE CAR IS DRIVEN. THE POWER STEERING WILL RESET IF THE ENGINE IS SHUT OFF AND RESTARTED, BUT IT WILL SOON GO OUT AGAIN WITHIN SECONDS OR MINUTES. THIS IS A VERY DANGEROUS ISSUE AND HAS CAUSED US NEAR ACCIDENTS. I SEE THAT THERE ARE MANY, MANY COMPLAINTS ABOUT THIS ISSUE ON HHR'S OF MULTIPLE MODEL YEARS. PLEASE ADDRESS THIS ISSUE. I HAVE NEVER HAD POWER STEERING ON A VEHICLE JUST GO OUT BEFORE. THIS IS A LATE MODEL CAR AND AN ISSUE OF THIS TYPE AND OF THIS FREQUENCY DEFINITELY POINTS TO A DEFECT AND NOT A WEAR AND TEAR ISSUE. A RECALL IS NEEDED! *TR

Mileage: 54,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO STATED THAT THE POWER STEERING MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,441. *TR

Mileage: 43,441

I HAVE HAD TWO ISSUES WITH THIS CAR AND IT HAS MADE ME FEEL UNSAFE WHEN DRIVING IT. THE FIRST INVOLVES THE BRAKES. WHEN BRAKING AFTER DRIVING AT 45MPH OR MORE, THE STEERING WHEEL BEGINS SHAKING. I WAS TOLD THE BRAKE PADS NEEDED TO BE CHANGED. I DID AND THE PROBLEM STILL CONTINUED. LAST MONTH, THE POWER STEERING LIGHT CAME ON THE DASHBOARD. FOR A COUPLE OF DAYS, IT WENT AWAY BUT SOON THE STEERING WHEEL BECAME TOO HARD TO TURN. TOOK IT TO MECHANIC WHO CHANGED THE POWER STEERING MODULE AS INDICATED BY THE DIAGNOSTICS TEST. ONCE THE CHANGE WAS DONE, THE SERVICE ESC LIGHT CAME ON AND THE CAR HAS BEEN CRAZY EVER SINCE. I HAVE YET TO RESOLVE THE ISSUE AS NOBODY KNOWS WHAT IS WRONG WITH MY CAR. IT HAS BEEN ALMOST A MONTH ALREADY. I AM UNHAPPY WITH THIS CAR AND WOULD NOT RECOMMEND TO ANYBODY. AFTER LOOKING IT UP, I SEE THAT MANY HAVE THIS SAME ISSUE. IT IS VERY UNSAFE SINCE THIS CAN HAPPEN AT ANY MOMENT WHILE DRIVING! *TR

Mileage: 50,000

DRIVING DOWN ROAD COMING TO STOP LIGHT. CHIME WENT OFF & POWER STEERING WAS INDICATED ON MY INFORMATION SYSTEM. MY CAR LOST ALL POWER STEERING- WAS VERY DIFFICULT TO STEER. GLAD I WAS NOT IN THE MIDDLE OF A CURVE OR TURN WHEN THAT HAPPENED. *TR

Mileage: 56,000

WHILE DRIVING MY POWER STEERING WILL STOP WORKING. IT DOESN'T HAPPEN EVERY TIME WE DRIVE OUR HHR BUT AT LEAST ONCE OR TWICE A WEEK. IT HAS ALMOST CAUSED 4 ACCIDENTS THAT COULD HAVE BEEN AVOIDED IF THE POWER STEERING WOULD WORK PROPERLY. THE POWER STEERING ALERT WILL SHOW UP ON OUR VEHICLE AND WE HAVE TO SHUT OFF THE VEHICLE AND RESTART IN ORDER FOR IT TO WORK AGAIN. I'M SCARED TO DRIVE THIS VEHICLE NOW AFTER WHAT HAS HAPPENED TONIGHT. *TR

Mileage: 160,000

WHILE GOING AROUND A BEND IN THE ROAD AT APPROX 35/40MPH, THE POWER STEERING IN MY 2010 CHEVY HHR WENT OUT. THERE WAS A DING AND THEN IT WAS VERY DIFFICULT TO TURN THE WHEEL. I ALMOST HIT A JEEP THAT WAS TURNING INTO A SUBDIVISION OPPOSITE OF US BECAUSE I COULD NOT TURN THE WHEEL TO GET IN THE PASSING AREA. THIS RESULTED IN ME GOING OFF OF THE ROAD. I PULLED ONTO THE NEXT SIDE ROAD I SAW. CHECKED FOR ANY ISSUES AND RESTARTED. I REGAINED POWER STEERING AND WAS ABLE TO BE ON MY WAY. IN APPROX. ANOTHER MILE OR SO IT WENT OUT AGAIN. IT DID SO INTERMITTENTLY ALL THE WAY TO THE DEALER. THE DEALER WAS OF NO HELP BASICALLY SAYING IT WAS AN OPERATOR ERROR. THERE WAS A STEERING RECALL THAT I HAD TAKEN CARE OF EARLIER IN THE YEAR AND MY MECHANIC SAID THAT IT LOOKS LIKE IT WAS REPLACED WITH EQUALLY DEFECTIVE PARTS. MY MECHANIC ALSO SAID THAT IT'S NOT A "WEAR PART" AND NOTHING THAT I DID COULD HAVE CAUSED IT TO DO THAT. IT IS A SHORT ON THE MOTOR/COMPUTER FOR THE POWER STEERING. *TR

Mileage: 67,000

AFTER MAKING A TURN THE CAR BEEPED, "POWER STEERING" SHOWED ON THE DISPLAY, AND I LOST POWER STEERING. RESTARTING THE CAR CAUSES POWER STEERING TO RESUME FUNCTIONING BUT IT WILL CUT OUT AGAIN WITHIN A MINUTE. *TR

Mileage: 71,000

POWER STEERING STOPS WORKING AT ALL SPEEDS AND CONDITIONS. DASH LIGHTS UP SAYING POWER STEERING AND FROM THAT POINT ON UNTIL VEHICLE IS RESTARTED THERE IS NO POWER STEERING. IT HAS HAPPEN MANY TIMES OVER THE LAST WEEK DEALER STATES THAT THE POWER STEERING MOTOR IS BAD AND NEEDS TO BE REPLACED AT A COST OF $265. THERE ARE 1000S OF COMPLAINTS OF THIS HAPPENING WHY IS NOTHING BEING DONE. CANADIAN HHR HAS A RECALL ON THIS BUT NOT US HHR. ITS NOT THE MONEY ITS THE SAFETY OF THE MOTORING PUBLIC THAT IS QUESTION HERE.IF NOT FOR THE FACT I HAVE DRIVEN A CAR NOT EQUIPPED WITH POWER STEERING BEFORE IT COULD HAVE BEEN REALLY BAD WHEN IT TURNED OFF IN A TURN. *TR

Mileage: 60,000

2010 HHR 2LT (MANUAL TRANS / FLEX FUEL) BOUGHT NEW. PROBLEM BEGAN SUMMER 2012 @ 10,200 MI. CLICKING & THUD METAL NOISES HEARD & FELT (JERKY & RESONANCE OF METAL STRIKING) COMING FROM LOW DOWN IN BOTH FRONT SECTIONS. INITIALLY OCCURRED ERRATICALLY DURING DRIVING, THEN CONSISTENTLY. OCCURRED: REVERSING; AND ACCELERATING FROM 1ST GEAR INTO 2ND, 3RD, 4TH; DOWNSHIFTING FROM 4TH TO LOWER; AND DURING SLOW STOPS SHIFTING FROM 3RD, 2ND, OR 1ST INTO NEUTRAL. ON 9/14/12 AT 11,242 MI., DEALER FOUND "TOO MUCH CLEARANCE BETWEEN HUB & CV SHAFT" AND AN EXISTING SERVICE BULLETIN #09-04--95-001. REPLACED BOTH WHEEL DRIVE SHAFT WASHERS. (NOTE: NOISE & FEELING HAS ERRATICALLY RETURNED. HOWEVER, DEALER DID NOT HEAR IT DURING 3/4/13 TEST DRIVE AT 13,313 MILES. BUT I HEARD IT ON THE WAY HOME A COUPLE OF TIMES. AND LAST YEAR, IT WAS ERRATIC BEFORE BECOMING CONSISTENT....). *TR

Mileage: 10,200

AT LOW SPEEDS IN A SHARP TURN AND/OR ON BUMPY ROADS AND SOMETIMES DURING BREAKING AT HIGH SPEED, I NOTICE A RATTLE IN THE STEERING COLUMN. I TOLD THE DEALER THAT I THOUGHT MY FRONT ROTORS MAY BE WORN BUT THEY CHECKED OUT OK. I THINK ITS THE ELECTRIC STEERING COLUMN BOX WITH A WORN NYLON BUSHING THE SAME AS THE G6 STEERING PROBLEMS. BECAUSE MY MILEAGE WENT OVER 36000 AND THIS PROBLEM WAS NOT INITIALLY DIAGNOSED AS A STEERING PROBLEM AND NOT BEING A POWER TRAIN PROBLEM, CHEVY INDICATED THAT ITS NOT COVERED UNDER WARRANTY AND THERE IS NO RECALL FOR THIS ISSUE. MY PARENTS HAVE AN 07 HHR THAT IS HAVING OVERHEATING ISSUES IN THEIR POWER-STEERING, ALONG WITH THE BACK LASHING IN THE COLUMN CAUSED BY, I THINK, THE NYLON BUSHING GOING BAD. *TR

Mileage: 30,000

HAVING ALOT OF NOISE FROM FRONT PASSENGER SIDE OF CAR, SOUNDS IF SOMETHING IS LOOSE, SOUND IS AT LOW SPEEDS, HAVE HEARD CHEVY IS HAVING ALOT OF PROBLEMS WITH LOOSE STEERING COLUMNS AND HAS POSTED A TSB 04-03-08-006E, TO DEALERS. I BELIEVE SO MANY OWNERS ARE HAVING THE PROBLEM WITH THIS THAT CHEVY SHOULD HAVE TO RECALL AND FIX ALL CARS WITH PROBLEM. *TR

Mileage: 39,888

I WAS PULLING OUT OF A PARKING LOT AT ABOUT 5 MPH THEN I THOUGHT MY ENGINE STALLED BECAUSE I COULDN'T TURN THE WHEEL. IT TURNS OUT THE ENGINE WAS ON, AND POWER STEERING APPEARED ON THE DISPLAY. I PULLED OVER TO SEE WHAT WAS WRONG. AFTER TURNING THE CAR OFF, THEN ON, THE PROBLEM WENT AWAY (I THINK FOR ONLY A TEMPORARY PERIOD). *TR

Mileage: 53,000

VEHICLE SHUT DOWN DUE TO POWER STEERING. LIGHT CAME ON, MANUAL SAYS TO TURN OFF ENGINE AND RESTART AND IT WILL CLEAR LIGHT. HOWEVER, WHEN REACHING SPEED OF 40MPH THE POWER STEERING WAS AGAIN HARD TO TURN. AGAIN LIGHT CAME ON. VEHICLE IS VERY HARD TO TURN AND GET OVER TO SIDE OF ROAD ESPECIALLY IF YOU ARE IN THE LEFT HAND LANE AND THE POWER STEERING QUITS WORKING. UPON THE SECOND TIME THIS HAPPENED, ALMOST CAUSING A WRECK, IT WAS EXTREMELY DIFFICULT TO STEER VEHICLE AND GET IT OFF THE ROADWAY. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THE VEHICLE NEEDS POWER STEERING REPAIR. COSTING $365.00. WHAT A COSTLY REPAIR ON A NEW VEHICLE. I HAVE HAD OLDER VEHICLES THAT NEVER HAD THE POWER STEERING NEEDING REPAIR. ALSO ASK THAT TRANSMISSION BE CHECKED AGAIN. VEHICLE HAS ALREADY HAD REBUILT TRANSMISSION INSTALLED BY GM/ CHEVROLET. TRANSMISSION IS STILL SLIPPING WHEN TRYING TO GET ON FREEWAY. WHEN SLOWING DOWN FROM HIGH SPEED, THE TRANSMISSION WILL SOUND LIKE IT IS SLIPPING INTO ANOTHER GEAR. *TR

Mileage: 50,000

WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, SUDDENLY THE WARNING CHIME DINGS AND THE MESSAGE "POWER STEERING" FLASHES ON THE DRIVERS INFORMATION CONSOLE. AT THAT SAME MOMENT THERE IS A COMPLETE LOSS OF THE ELECTRIC POWER STEERING MAKING THE VEHICLE DIFFICULT TO CONTROL WHILE DRIVING AND IMPOSSIBLE TO CONTROL WHEN PARKING. IT CAN BE RESET BY STOPPING THE VEHICLE AND RESTARTING THE ENGINE. THE POWER STEERING RETURNS AND RANDOMLY FAILS AGAIN. IT MAY OCCUR AGAIN IN A FEW MINUTES,MILES OR WAIT TIL YOUR NEXT TRIP. NOW INTERMITTENTLY OCCURRING ON A DAILY BASIS. VEHICLE IS NOW SCHEDULED TO HAVE A CHEVROLET DEALER SERVICE THIS ISSUE. *TR

Mileage: 19,850

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED AND IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT THEY PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

SLOW SPEED MADE U TURN POWER STEERING LIGHT CAME ON HARD TO STEER,TOOK TO A REPAIR SHOP NEAR BY THEY CAME BACK AND TOLD ME ELECTRIC MOTOR NEEDS REPLACED, VEHICLE ONLY HAS 45500 MILES ON IT.. *TR

Mileage: 45,588

ELECTRONIC POWER STEERING ASSIST WENT OUT TWICE OVER THE PAST WEEKEND. THE FIRST TIME IN A PARKING STRUCTURE WHILE TRYING TO TURN INTO A TIGHT SPOT. LATER WILL DRIVING AT APPROXIMATELY 35 MILES PER HOUR. POWER STEERING RETURNED TO NORMAL FUNCTION EACH TIME AFTER TURNING OFF THE IGNITION. NOBODY WAS HURT IN EITHER EVENT, BUT WITH SNOW COMING TO THE MIDWEST I FEAR WHAT MIGHT HAVE HAPPENED ON A SNOW-COVERED ROAD. I UNDERSTAND THIS IS A COMMON ISSUE AND THAT GM REFUSES TO RECOGNIZE THIS ISSUE IN THE UNITED STATES FOR THIS MAKE AND MODEL DESPITE A RECALL IN CANADA. *TR

Mileage: 37,500

I'VE BEEN HAVING THE SAME PROBLEM AS THE 29 OTHER NOTED COMPLAINTS ON THIS SITE, HAVE HAD. POWER STEERING WORKS FINE ONE MINUTE THEN WARNING CHIME SOUNDS, POWER STEERING MSG. APPEARS AT THE SAME TIME STEERING GOES OUT. I HAVE TO RESET IT BY TURNING OFF AND ON THE IGNITION SWITCH. SOME TIMES IT HAPPENS AT VARIOUS TIMES IN A DAY, TO NOTHING FOR A FEW MONTHS. I WAS KINDA HOPING THE PROBLEM FIXED ITSELF, BUT HAH, WISHFUL THINKING ON MY PART, CAUSE IT'S DOING IT AGAIN. HOW MANY MORE COMPLAINTS HAS TO HAPPEN BEFORE THIS PROBLEM IS RECALLED?? I REALLY LIKE THE CAR OTHERWISE. *TR

Mileage: 502,325

WHILE DRIVING ON THE INTERSTATE AT APP. 70-75 MILES PER HOUR IN MODERATE TO HEAVY TRAFFIC THE POWER STEERING TURNED OFF. I WAS ABLE TO PULL OFF ONTO THE SHOULDER AND PARK. I SHUT DOWN THE ENGINE TO CHECK UNDER THE HOOD AND UNDER THE CAR BUT COULD FIND NOTHING OBVIOUS. WHEN I RESTARTED THE CAR TO DRIVE TO THE NEXT OFF-RAMP THE POWER STEERING WAS BACK. THE PROBLEM REPEATED 3 MORE TIMES THAT TRIP. SHUTTING OFF THE CAR AND RESTARTING ALWAYS CORRECTS THE PROBLEM. SINCE THAN WE HAVE HAD THE SAME PROBLEM OCCUR INTERMITTENTLY. NO PATTERN AS TO WHEN PROBLEM OCCURS. *TR

Mileage: 50,000

YESTERDAY MORNING COMING HOME FROM CHURCH OUR 2010 HHR POWER STEERING WENT OUT. WE WERE IN THE MIDDLE OF A TURN AND THANK GOD NO ONE WAS COMING IN THE OTHER LANE. IN THE MIDST OF THE TURN THE WARNING BELL SOUNDED AND THE DISPLAY SHOWED "POOR STEERING", NO OTHER WARNINGS BEFOREHAND. AND ALL POWER STEERING WAS GONE. IT WILL COMEBACK FOR A FEW SECONDS IF YOU TURN THE CAR OFF, BUT GOES RIGHT BACK OUT EVERYTIME. I LOOKED ON THE INTERNET TO FIND I AM NOT ALONE, 1000?S OF PEOPLE HAVE COMPLAINED AND HAD THIS SAME EXACT EXPERIENCE. WHY HAS THIS NOT BEEN RECALLED, DOES SOMEONE HAVE TO DIE FIRST? MY WHOLE FAMILY COULD HAVE BEEN INJURED (ME, MY HUSBAND, OUR 17 YEAR OLD SON, AND 2 GRANDBABIES!) WE TOOK THE CAR IN TODAY (10-29-12) TO BE LOOKED AT (THAT COST $85.00) AND THEY SAID THE POWER STEERING MOTOR HAS TO BE REPLACED AND THAT WILL BE ANOTHER $250.00! *TR

Mileage: 49,500

I WAS DRIVING DOWN THE ROAD, THE POWER STEERING WARNING CAME ON, AND THE POWER STEERING WENT OUT. THIS HAS HAPPENED MULTIPLE TIMES A DAY FOR THE LAST FOUR DAYS. *TR

Mileage: 53,000

WHILE DRIVING AT APPROX 40 MPH THE POWER STEERING WENT OUT ON THE CAR MAKING IT VERY HARD TO TURN. THE WARNING ALARM SOUNDED AND THE WORD "POWER STEERING" LIT UP ON THE DASH PANEL. I PULLED THE CAR OVER TO THE SHOULDER AND SHUT IT OFF. THE STEERING WORKED PROPERLY UPON RESTART. THIS HAS HAPPENED 4 TIMES NOW. *TR

Mileage: 65,289

SAME ISSUES AS OTHERS. KEY WILL NOT TURN TO OFF POSITION, WILL NOT RELEASE FROM IGNITION. ISSUE IS NOTED ALL OVER THE INTERNET. THEY HAVE ACKNOWLEDGED AND ISSUED A SERVICE BULLETIN FOR 2009 MODEL YEAR, BUT NOT FOR ANY OTHER MODEL YEARS. WHY NOT FOR OTHER YEARS WHEN OBVIOUSLY IT IS THE SAME ISSUE WITH THE SAME PART, OVER SEVERAL OF THEIR MODELS? *TR

BECOMES HARD TO STEER. ?FUSE---2ND TIME THIS HAPPENED. *TR

MY POWER STEERING JUST CUTS OUT FOR NO REASON,,ANY TIME IT WANTS TO,,FIRST THE CHIME GOES OFF AND THAN THE DASH READS ( POWER STEERING ) AS THE STEERING GET HARD AS A ROCK TO TURN ,,,IF THE VEHICLE IS SHUT OFF AND RESTARTED THE POWER COMES BACK,,,SOMETIMES FOR DAYS SOMETIMES FOR MINUTES AFTER 2 TRIPS TO THE DEALER TO HAVE THIS FIXED...OF COURSE THE PROBLEM WILL NOT HAPPEN,,,WITH MY LUCK IT ONLY HAPPENS AT NIGHT WHEN THE DEALER IS CLOSED,,AND I AM NOT ABOUT TO LEAVE IT OUTSIDE RUNNING ALL NIGHT. THIS VERY UNSAFE BECAUSE YOU HAVE NO IDEA WHEN ITS ABOUT TO GO POWERLESS ,,,ON THE HIGHWAY ,,WHILE MAKING A TURN IN TRAFFIC,,,THERE IS NO REASON IN ANYONE MIND THAT THIS SHOULD BE A RECALL WITH ALL THE COMPLAINTS I HAVE READ ON THIS SITE OR IS IT THAT SOMEONE HAS TO DIE FIRST BEFORE ANYONE GETS UP AND DOES SOMETHING ABOUT THIS. *TR

Mileage: 45,500

I WAS COMING HOME AND HEARD A CHIME, THEN THE POWER STEERING LIGHT CAME ON AND I LOST CONTROL OF THE STEERING. COULD NOT TURN THE WHEEL, I TURNED OFF THE CAR AND RESTARTED IT, WORKED FOR A FEW MINUTES, LONG ENOUGH SO I COULD PARK IT. I HAD THE CAR TOWED TO THE DEALERSHIP THE NEXT DAY, THEY RAN DIAGNOSTICS AND REPAIRED IT UNDER WARRANTY. I WAS THANKFUL FOR THAT, BUT I AM CONCERNED ABOUT OTHER CAR OWNERS THAT DO NOT KNOW ABOUT THE PROBLEM AND MAY BE DRIVING ON THE FREEWAY AT A MUCH FASTER SPEED WHEN THE POWER STEERING SHUTS DOWN. THERE SHOULD BE A TOTAL RECALL ON THIS DEFECT! *TR

Mileage: 36,444

THE POWER STEERING WENT OUT ON THE CAR AT HIGH OR LOW SPEEDS. YOU CAN TURN THE CAR OFF AND RESTART IT AND THE STEERING COMES BACK, BUT 15 SECONDS LATER IT GOES OUT. CANADA HAS A RECALL ON THE SAME ISSUE WHY DO NOT WE. ALSO THE SAME PART IS IN THE CHEVY COBALT AND THAT IS RECALLED. *TR

Mileage: 50,100

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO STOP THE VEHICLE IN A PARKING AREA. AFTER INSPECTING THE VEHICLE AND RESTARTING THE ENGINE THE STEERING FUNCTIONED NORMALLY. THE FAILURE PERSISTED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,500.

Mileage: 27,500

I WAS DRIVING HOME ON A SECONDARY ROAD IN THE FOOT HILLS OF NORTH CAROLINA WHILE IT WAS RAINING LAST NIGHT WHEN I WAS GOING IN A CURVE AND SUDDENLY THE POWER STEERING CUT OUT AND I COULDN'T TURN THE VEHICLE PROPERLY. I WAS TRAVELING APPROX. 35 MPH GOING INTO THE CURVE AT THE TIME OF THE PROBLEM, DUE TO THE SUDDEN PROBLEM, I HAD CROSSED THE CENTER LINE OF THE ROAD DUE TO THE LOSS OF PROPER STEERING AND THE WET ROADS, EVEN THOUGH I APPLIED THE BRAKES AND TRIED TO TURN. I HEARD A CHIME AND SAW THE TROUBLE INDICATOR SHOWING A PROBLEM WITH THE POWER STEERING. I FORTUNATELY DIDN'T HAVE ANY ON COMING TRAFFIC OR ANYONE BEHIND ME AT THE TIME OR THERE COULD HAVE BEEN A SERIOUS INJURY ACCIDENT. LIVING IN THE FOOT HILLS OF NC WITH MANY CURVES AND HILLS THIS IS A DEFINITE SAFETY ISSUE THAT NEEDS TO BE CORRECTED WITH THE POWER STEERING AND HHR VEHICLES. I WAS ONLY A MILE FROM HOME SO I DROVE THERE AND CHECKED TO SEE WHAT WAS HAPPENING. WHEN I RESTARTED THE VEHICLE, THE POWER STEERING APPEARS TO HAVE CORRECTED ITSELF. CHECKING ON LINE FOR POSSIBLE REASONS FOR THE PROBLEM, I AM MADE AWARE THAT THE HHR'S AND OTHER VEHICLES THAT USE THE ELECTRIC POWER STEERING HAVE HAD SIMILAR ISSUES (EVEN RECALLS) FOR A WHILE NOW. I FIND IT UNACCEPTABLE NOT TO INCLUDE THE HHR VEHICLE SINCE THIS IS A KNOWN ISSUE WITH THIS MODEL VEHICLE. AS AN INDIVIDUAL WHO WORKS IN THE SAFETY & HEALTH FIELD, I STRIVE TO KEEP INCIDENTS FROM OCCURRING THAT COULD LEAD TO FATALITIES, INJURIES AND OR PROPERTY DAMAGE AND FEEL THAT A RECALL SHOULD BE DONE TO PREVENT THE POTENTIAL LOSS OF LIFE FROM OCCURRING. I AM ALSO A CERTIFIED DEFENSIVE DRIVER INSTRUCTOR THROUGH THE NC SAFETY COUNCIL FOR CARS AND TRANSFER TRUCKS. RESPONDING TO VEHICLE ACCIDENTS IS PART OF MY JOB AND I MUST EMPHASIZE THAT THE ISSUE OF STEERING CONTROL ON ANY VEHICLE SHOULD NOT BE DEBATED OR SAT UPON UNTIL LIVES ARE LOST. *TR

Mileage: 58,450

I WAS DRIVING MY CAR TO THE DOLLAR STORE AND WAS STOPPED AT THE RED "LEFT TURN" ARROW, AND ALL OF A SUDDEN, THE "POWER STEERING" SIGN FLASHED ON MY DASHBOARD AND MY CAR MADE A "DING DING" NOISE. WHEN THE LIGHT TURNED GREEN, I TURNED LEFT AND IT WAS EXTREMELY HARD FOR ME TO TURN THE WHEEL. IT HAS BEEN HAPPENING SINCE. I WILL TURN THE CAR OFF, AND WHEN I TURN THE CAR BACK ON, IT DRIVES FINE FOR THE FIRST FEW MINUTES, AND THEN THE "POWER STEERING" SIGN CAME BACK ON. THE "POWER STEERING" SIGN HAS ALSO APPEARED WHEN I WAS MAKING A RIGHT TURN WHICH CAUSED THE WHEEL TO LOCK UP IN THE MIDDLE OF A TURN. THE CAR JERKED AND I ALMOST CRASHED INTO A BLACK SEDAN. I HAVE A SMALL CHILD WHO SITS IN THE BACK SEAT. I DON'T HAVE MUCH MONEY, SO I CAN NOT AFFORD TO PAY THE DEALERSHIP TO GET THIS ISSUE FIXED. I TOOK IT TO A CHEAP REPAIR SHOP, AND THEY COULD NOT FIND THE ISSUE. I HAVE BEEN LOOKING ONLINE TO FIND WHAT WAYS I CAN FIX THIS WITHOUT IT COSTING ME A LOT OF MONEY. HAVE NOT BEEN ABLE TO FIND A SOLUTION, SO I AM CURRENTLY DRIVING WITH NO "POWER STEERING" WHICH CAN BE VERY DANGEROUS. IN ADDITION TO MY POWER STEERING GOING OUT, A COUPLE MONTHS AGO, I WENT OUT TO MY CAR TO GET IN MY CAR, AND PUT MY KEY IN THE IGNITION AND TURNED THE CAR ON. MADE IT TO THE STORE, AND WHEN I WAS GETTING READY TO GET OUT OF THE CAR, THE KEY WOULD NOT COME OUT OF THE IGNITION. I COULD NOT TURN IT, OR ANYTHING. THE CAR WOULD NOT TURN OFF. I HAD TO HAVE AAA DISCONNECT MY BATTERY SO THAT MY CAR DIDN'T HAVE TO STAY RUNNING UNTIL THE DEALERSHIP OPENED IN THE MORNING. MY KEY HAD TO SIT IN THE IGNITION OVER NIGHT, SOMEONE COULD HAVE STOLEN MY CAR. I TOOK IT TO THE DEALERSHIP THE NEXT MORNING AND THEY HAD TO REPLACE THE WHOLE IGNITION CYLINDER. *TR

Mileage: 54,000

DRIVING STRAIGHT AT 55 MPH. THE POWER STEERING FAILED WITHOUT WARNING, ABOUT 10 SECONDS INTO FAILURE THE WARNING INDICATOR CAME ON. DEALER CHECKED AND ADVISED THE CODE INDICATED THE PS MOTOR OVERHEATED. HAD THIS HAPPENED IN A TURN OR IN A PANIC SITUATION THE RESULTS COULD HAVE BEEN DEADLY. *TR

Mileage: 43,802

WHILE DRIVING HOME THE OTHER NIGHT, THE POWER STEERING WARNING CAME ON AND I ALMOST VEERED OFF THE ROAD INTO A DITCH. THIS HAS BEEN HAPPENING NUMEROUS TIMES SINCE THEN. I HAVE HEARD THAT GM HAS RECALLED THE SAME EPS IN THE PONTIAC G6, WHY NOT FOR THE HHR. I HAVE AN APPOINTMENT WITH MY DEALER TO LOOK INTO THIS PROBLEM, AS IT IS DANGEROUS ON THE ROADS AROUND ME (WINDING AND DEEP DITCHES). *TR

DRIVING DOWN THE HIGHWAY AT RUSH HOUSE, DASHBOARD DING'D AND POWER STEERING WENT OUT COMPLETELY. I WAS LUCKY I WAS ON A STRAIGHT ROAD BUT TO MAKE TURNS TO GET OFF THE HIGHWAY TO SAFETY WAS EXTREMELY DIFFICULT. BROUGHT IT TO MONROE MUFFLER, COULDN'T EVEN PARK MY HHR AS THE STEERING WOULD NOT WORK. VERY DANGEROUS. MONROE MUFFLER ADVISED TO BRING IT TO A DEALER BECAUSE APPARENTLY THESE VEHICLES ARE ALL ELECTRONIC WITHOUT ANY FLUIDS.. IF YOUR GOING TO MAKE THEM ELECTRONIC THEN PLEASE MAKE THEM BE SAFER. *TR

Mileage: 38,000

ARRIVED HOME FROM GROCERY SHOPPING AND I PARKED MY VEHICLE. I TRIED TO TURN THE IGNITION OFF AND THE KEY WOULD NOT TURN. I PULLED THE POWER CABLE OFF THE FUSE BOX UNDER THE HOOD TO SHUT THE VEHICLE OFF. I LIVE IN A TOWNHOUSE SUB-DIVISION AND DID NOT WANT TO LEAVE THE KEY IN THE IGNITION SO I REMOVED THE IGNITION CYLINDER. I CALLED THE DEALER WHERE I BOUGHT THE CAR AND THEY TOWED IT TO THEIR SHOP. THE LOOKED AT THE VEHICLE AND TOLD ME IT WAS UNDER OEM WARRANTY AND THEY HAD IT TOWED TO A CHEVROLET DEALER TO HAVE IT FIXED. THE DEALERSHIP SAID THEY WOULD FIX THE IGNITION SWITCH UNDER WARRANTY BUT THE HOUSING WOULD HAVE TO BE REPLACED AT A COST TO ME. THEY REPLACED THE PARTS AND THE VEHICLE WOULD NOT START. THE DEALERSHIP CALLED THE NEXT DAY AND SAID THE ECM (ENGINE CONTROL MODULE) WOULD NOT HOLD ITS PROGRAMMING AND NEEDED TO BE REPLACED AT MY COST. TOTAL REPAIR $1275.00. *TR

Mileage: 55,350

POWER STEERING QUIT WORKING GOING DOWN THE HIGHWAY, PULLED OVER SHUT THE CAR OFF, RESTARTED WORKED FINE FOR ABOUT 2 DAY, THEN WENT OUT AGAIN, NOW IT GOES OFF ALL THE TIME. THIS MAKES IT HARD TO STEER,COULD CAUSE AN ACCIDENT. DEALER SAID HAVE TO PUT ON COMPUTER AND FIND OUT WHAT WAS DOING IT, ALL CHARGES TO ME.I HAVE LOOKED ONLINE AND WAS TOLD THAT SAME STEERING IS IN OTHER CHEVROLET VEHICLES THAT WERE RECALLED, NOT THE HHR. *TR

Mileage: 60,500

WHILE DRIVING OR PARKED I SEE THE SERVICE AIR BAG LIGHT COME ON. IT HAS BEEN GOING ON AND OFF. I HAVEN'T READ WHERE ANYONE ELSE HAS BEEN HAVING THIS ISSUE YET. BUT I HAVE HAD THE IGNITION STUCK IN THE ON POSITION. I HAD TO UNPLUG THE BATTERY UNTIL THE NEXT MORNING. WHEN I COULD GO TO THE DEALERSHIP. THEY FIXED THE CAR IT WAS STILL UNDER WARRANTY AT THE TIME OF INCIDENT. BUT NOW I AM GETTING THIS SERVICE AIR BAG LIGHT, WHEN IT DOES COME ON I CAN'T SEE THE MILEAGE NOR THE TEMPERATURE GAUGE. I WANT TO KNOW CAN THIS BE FIXED? *JS

Mileage: 46,200

DRIVING DOWN INTERSTATE 30 WHEN POWER STEERING LIGHT CAME ON. WHEN PULLING OVER NOTICED POWER STEERING NOT WORKING. HARD TO STEER IN CORNERING. BEEN A WEEK NOT WORKING. TAKING TO SHOP TOMORROW. *TR

Mileage: 46,000

AS TRAVELING DOWN THE INTERSTATE I59 THE WARNING CHIME SOUNDED AND THE POWER STEERING ERROR SHOWED ON THE DASH. POWER STEERING WAS LOST UNTIL AUTO WAS SHUT DOWN AND RESTARTED. THIS IS COMING AND GOING AS THE VEHICLE IS DRIVEN. *TR

Mileage: 37,362

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED AND THE STEERING BECAME DIFFICULT TO TURN. THE POWER STEERING WARNING LIGHT ILLUMINATED BEFORE THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. A DIAGNOSTIC WAS PERFORMED WHICH WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE APPROXIMATE CURRENT MILEAGE WAS 42,000.

Mileage: 42,000

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS INSPECTED BY A MECHANIC, WHO STATED THAT THE ELECTRONIC POWER ASSIST MODULE WAS FAILING. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 15,000.

Mileage: 15,000

DRIVING ON INTERSTATE DOING 65 MPH, POWER STEERING INDICATOR WENT OFF AND LOST MY POWER STEERING. SINCE THE FIRST TIME, IT CONTINUES TO DO THE SAME THING, SOMETIMES 1-2/DAY SOMETIMES TOO MANY TIMES TO COUNT IN ONE TRIP. I HAVE TO TURN THE CAR OFF AND RESTART FOR THE POWER STEERING TO WORK AGAIN. *JS

Mileage: 53,300

I WAS DRIVING MY VEHICLE AND SUDDENLY DIC DISPLAYED "POWER STEERING", AND THE STEERING BECAME VERY HARD TO TURN. I PULLED OVER, TURNED OFF THE VEHICLE AND WAITED FOR A MINUTE, THEN I RESTARTED THE VEHICLE & WAS WORKING FINE. THEN FIVE MINUTES AFTER THE DIC DISPLAYED "POWER STEERING". NOW I HAVE TO TAKE MY CAR TO THE MECHANIC AND PAY FOR THE REPAIR. IT IS MY UNDERSTANDING THAT THE HHR & CHEVROLET COBALT HAVE THE SAME SIMILAR POWER STEERING SYSTEM, AND A RECALL FOR THE CHEVROLET COBALT HAS BEEN ISSUED. WHY NOT FOR THE CHEVROLET HHR? THANKS. *JS

Mileage: 51,000

WHILE DRIVING APX. 25MPH THE WARNING "DING SOUND" CAME ON & THE DISPLAY READ "POWER STEERING". BY PUTTING THE CAR IN NEUTRAL AND TURNING THE KEY OFF & TURNING IT BACK ON & PUTTING IN DRIVE, IT TEMPORARILY REMEDIES THE PROBLEM BUT NOT FOR LONG. SOMETIMES THIS HAS TO BE DONE 15-20 TIMES. THIS IS DRIVING IN TOWN OR INTERSTATE, IT MAKES NO DIFFERENCE. WE PURCHASED THE CAR IN JULY 30, 2011 WITH 45K MILES ON IT. EIGHT MONTHS LATER, WE STARTED HAVING THIS PROBLEM. I'VE SEEN MANY FORUMS WITH THE SAME COMPLAINT AND FEEL THAT THERE DEFINITELY NEEDS TO BE A RECALL ON THIS MODEL. THIS IS DANGEROUS AND SOUNDS LIKE A MALFUNCTION FROM THE MANUFACTURER AND THEY SHOULD STEP UP AND RECALL. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY! *TR *JS

Mileage: 50,000

ON 1/13/2012 WHILE ON A ROAD TRIP, I LOST THE POWER STEERING TO MY HHR AND THE DIC DISPLAYED "POWER STEERING". I IMMEDIATELY PULLED THE CAR OFF THE ROAD, TURNED IT OFF, AND LOOKED UNDER THE HOOD TO SEE IF I COULD FIND ANY PROBLEMS WITH THE BELTS. NOTHING WAS FOUND AND I RESTARTED THE ENGINE AND THE PROBLEM WAS GONE. TWO WEEKS LATER, THE PROBLEM HAS RETURNED. TURNING OFF THE ENGINE AND RESTARTING IT WILL RESOLVE THE PROBLEM FOR A SHORT TIME, THEN ONCE DRIVING, THE POWER STEERING GOES OUT AGAIN. THE POWER STEERING MOTOR IN THE HHR IS THE SAME MODEL NOTED IN THE RECALL FOR THE 2010 CHEVY COBOLT NOTED IN NHTSA ACTION NUMBER: PE10005. THERE ARE MANY COMPLAINTS OF THIS SAME ISSUE ALL OVER THE INTERNET. WHILE I INTEND TO HAVE THE PROBLEM REPAIRED, IT IS IMPERATIVE THAT INVESTIGATION FOR THIS PARTICULAR ISSUE IS CONSIDERED AS THE COLBOLT AND HHR SHARE THE SAME FRAME AND ARE ALMOST IDENTICAL IN SCHEMATIC MAKEUP. *TT

Mileage: 42,215

THE STARTER IS MESSED UP, IT WONT IGNITE BACK SO I CAN TURN MY CAR OFF. I WENT TO THE DEALERSHIP AMD THEY DID NOTHING. *TR

POWER STEERING WENT OUT AT 42,000 PURCHASED VEHICLE AT 38,500 MILES. VEHICLE IS ALL ELECTRIC POWER STEERING. *TR

Mileage: 42,000

I WAS DRIVING DOWN A BUSY STREET WHEN MY CAR STARTING BEEPING(WARNING CHIME) AND THE POWER STEERING LIGHT CAME ON. I WENT TO PULL MY CAR OVER TO THE NEXT SIDE STREET AND FOUND IT VERY DIFFICULT TO DO SO. I FOUND I COULD TURN MY CAR OFF AND WAIT 30 SEC AND THE STEERING WOULD COME BACK, BUT WITHIN 3 MIN. I WOULD LOSE IT AGAIN AND I WOULD HAVE TO KEEP REPEATING THE PROCESS. THIS HAS HAPPENED MULTIPLE TIMES. THE CAR IS NOW AT THE DEALER FOR REPAIR. THE STEERING IS UNSAFE IN THIS CAR. *TR

Mileage: 23,972

WHEN DRIVING THE POWER STEERING STOPS FUNCTIONING AND THE STEERING BECOMES DIFFICULT TO TURN. WHEN THE CAR IS TURNED OFF AND RESTARTED THE POWER STEERING IS OPERATIVE FOR A SHORT TIME AND THEN FAILS AGAIN.

Mileage: 49,293