Common Problem Categories
Complaints by Model Year
All Model Years
| Year | Complaints | Recalls | Rating |
|---|---|---|---|
| 2020 | 46 | 0 | |
| 2019 | 66 | 1 | |
| 2018 | 170 | 1 | |
| 2017 | 268 | 0 | |
| 2016 | 352 | 0 | |
| 2015 | 858 | 3 | |
| 2014 | 2,026 | 12 | |
| 2013 | 932 | 1 | |
| 2012 | 840 | 3 | |
| 2011 | 1,688 | 2 | |
| 2010 | 1,470 | 4 | |
| 2009 | 2,730 | 4 | |
| 2008 | 2,406 | 2 | |
| 2007 | 1,858 | 1 | |
| 2006 | 1,604 | 1 | |
| 2005 | 1,618 | 1 | |
| 2004 | 2,750 | 3 | |
| 2003 | 1,870 | 2 | |
| 2002 | 2,152 | 2 | |
| 2001 | 1,918 | 2 | |
| 2000 | 2,256 | 2 | |
| 1999 | 8 | 0 | |
| 1998 | 8 | 0 | |
| 1997 | 4 | 0 | |
| 1996 | 240 | 0 | |
| 1995 | 128 | 0 | |
| 1994 | 38 | 0 | |
| 1993 | 12 | 0 | |
| 1987 | 2 | 0 | |
| 1985 | 2 | 0 | |
| 1983 | 6 | 0 | |
| 1982 | 4 | 0 | |
| 1981 | 4 | 0 | |
| 1979 | 4 | 0 | |
| 1977 | 2 | 0 | |
| 1969 | 10 | 0 | |
| 1967 | 4 | 0 | |
| 1966 | 8 | 0 | |
| 1963 | 2 | 0 | |
| 1958 | 2 | 0 |
Chevrolet Impala Years to Avoid
The 2004 Impala is the worst model year, with widespread reports of security system failures that prevented starting, transmission issues, and steering problems. The 2006-2008 Impalas had excessive oil consumption in the 3.5L V6 and electrical problems. The 2000-2005 models experienced intake manifold gasket failures on the 3.4L V6 that could cause coolant leaks and overheating. The 2014-2016 redesigned models had transmission shuddering with the 6-speed automatic and various electronic glitches. Avoid the 3.4L V6 engine entirely due to chronic gasket failures.
Best Chevrolet Impala Years
The 1977 and earlier classic Impalas are collector vehicles with simple, serviceable mechanicals. The 2009-2013 Impalas represent the refined final years of the previous generation with sorted-out issues. The 2017-2020 models showed improvement in transmission calibration and overall quality before Chevrolet discontinued the nameplate.