2010 CHEVROLET IMPALA Electrical System Problems

The contact owns a 2010 Chevrolet Impala. The contact stated that while the vehicle was turned off and unattended in a parking lot. After about ten minutes, the contact was unlocking the vehicle and noticed fire inside the vehicle near the front of the vehicle near the radio and heater. The contact used a water bottle from the back seat to attempt to extinguish the fire. The fire was extinguished by a bystander using a fire extinguisher. There were no warning lights prior to the failure. There were no reported injuries. There was no police report filed, airbag deployment, or crash involved. The vehicle was towed to her residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 188,000.

Mileage: 188,000

The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle made an abnormal grinding sound while starting and while driving. There was no warning light illuminated. The contact stated that the grinding sound persisted after turning off the vehicle on several occasions. The vehicle was taken to an independent mechanic, where unknown actuators located behind the dashboard were replaced; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 77,000.

Mileage: 77,000

About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well A few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a one-off kinda thing till it became a pattern of sorts. This morning I started my car and the dash kept telling me to “service airbags” I just bought my vehicle from national auto sales in Spokane Washington the previous February of this year (2022) and only drive to work (13 miles) and back for the most part. Seeing the “service airbag” light on in my car was concerning because I don’t know what that means. As I looked further into things I found a recall for my vehicle for the passenger side airbags malfunctioning, recall #36110 to replace wiring in the seat. So I called GM and they couldn’t find a recall for my vehicle. I then called Knudtsen Chevrolet in post falls Idaho expecting it to get taken care of. The guy from the service department looked up my VIN and told me my vehicle had already been serviced in the past for this passenger side airbag recall issue at another dealership and the work had already been completed and closed so there was nothing they would be willing to do except make an appointment and pay 145.00$ for them to diagnose the situation. I explained that the recall was for the very same thing that’s happening in my vehicle right now and that was unsafe if my airbags were malfunctioning. That if they fixed it in the past why am I dealing with that exact recall issue with my airbags now? I don’t have money to pay for something that was supposed to be fixed

there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.

Service stabilitrak message displayed and reduced engine power to 0 mph while driving. Throttle body, Accelerator pedal position sensor (whole pedal assembly), and ecm replaced. Issue continues. P2138, P2122, P2127 codes present. Stonebriar chevrolet incompetent to resolve.

The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the air bag warning light illuminated. The local dealer was contacted by phone however, the vehicle was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM) however, the vin was not included. The manufacturer was informed of the failure but offered no additional assistance. The failure mileage was approximately 160,074.

Mileage: 160,074

WHEN I SIT IN THE DRIVERS SEAT, THE SERVICE AIR BAG WARNING POPS UP. I HAVE TO RAISE MY SEAT AND THEN LOWER IT IN ORDER TO GET THE WARNING LIGHT TO GO OFF.

Mileage: 187,000

SOMETIMES WHEN DRIVING AN "ENGINE REDUCED" WARNING WILL POP UP AND WHEN IT DOES SO, THE CAR LIMITS THE AMOUNT OF POWER APPLIED WHEN ACCELERATING. I HAVE TO TURN IT OFF AND SIT A FEW MINUTES BEFORE IT GOES BACK TO NORMAL.

Mileage: 183,487

THE DIAGNOSTIC REVEALED THAT THERE ARE 11 CODES IN THE VEHICLE SYSTEM. THESE CODES RANGED FROM PASSKEY SYSTEM FAILURES TO EVAP CODES TO TRANSMISSION. SUSPECTED FAILURE OF WIRING HARNESS ALTOGETHER WITH POSSIBLE BCM/CAM FAILURE AS WELL. DURING BATTERY TEST THERE WAS A REGULAR DROP IN VOLTAGE WHILE CONNECTED TO THE SCANNER REFLECTING A DRAIN IN THE ELECTRICAL SYSTEM THAT COULD FURTHER BE CAUSING AN ISSUE. CODES ARE P0513 , P0523 , P0700 , P2122 , P0411, P0449 ,P0455. WHEN DRIVING STABILITRACK, ENGINE POWER REDUCED, AND STABILITRACK TRACTION CONTROL. SOMETIMES THE CAR SHUTS OFF WHILE DRIVING AND THE STEERING WHEEL WILL LOCK , I'D W OK OLD HAVE TO PULL OVER ON THE SIDE OF THE HIGHWAY OR STREET AND POP THE HOOD JUST TO GET THE CAR STARTED AGAIN.

THE TRANSMISSION GO OUT AT ANY TIME WHILE YOU'RE DRIVING IT'LL JUST STOPPED IN THE MIDDLE OF TRAFFIC WHICH CAN CAUSE AN ACCIDENT THE COMPANY CHEVROLET NEW THAT THEY PUT BAD TRANSMISSION IN THOSE CARS AND LIGHTS BLINK ON AND OFF. ELECTRICAL ISSUE THE SPEEDOMETER AND THE GAS METER IN MOVES BY ITSELF WHEN THE CAR IS OFF AND WHEN YOU ARE DRIVING THE CAR IT'LL MOVE BY ITSELF DISPLAYING ACCURATE INFORMATION AND THAT'S VERY DANGEROUS I WAS ON THE HIGHWAY IN THE TRANSMISSION JUST WENT OUT IN CARS ALMOST RAN INTO ME I LIKE TO BUY THAT DAY BECAUSE OF THE TRANSMISSION EVERYBODY I KNOW WITH THIS CAR HAS THE SAME ISSUE SOMETHING REALLY NEEDS TO BE DONE ABOUT IT BEFORE SOMEONE DIES

Mileage: 1,679

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE 'SERVICE AIR BAGS' WARNING LIGHT ILLUMINATED. THE CONTACT STATED RESEARCHED FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER WAS UNAWARE IF RECALL WAS SERVICED ON THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA RECALL CAMPAIGN NUMBER: 16V507000 (ELECTRICAL SYSTEM). THE CONTACT ALSO INDICATED THAT THE REAR DEFROSTER HAD FAILED AND BURNT THE ELECTRICAL WIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.

Mileage: 58,500

TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT HER MOM WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER PARKING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT INTERLOCK SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

THE ABS LIGHT ON TRACTION CONTROL DOES NOT WORK KEY COMES OUT OF THE INGITON CAUSEING THE CAR TO STALL FRONT PASSENGER AIR BAG IS TURNED OFF

Mileage: 178,356

MY CAR HAS WORKED FINE SCINCE I BOUGHT IT WITH NO CHECK ENGINE CODES.I PULLED INTO PARKING SPACE AND PUT CAR IN PARK,ALL OF A SUDDEN IT STALLED OUT AND WILL NOT CRANK ANYMORE BUT HAS POWER.KEY WILL NOT COME OUT OF IGNITION AND BATTERY WILL NOT SHUT OFF.THE IGNITION SWITCH IS A VERY COMMON PROBLEM WITH IMPALAS AND IS VERY DANGEROUS.IT LOCKS PEOPLE OUT OF THERE CARS,GETS STUCK IN GEARS,WONT LET KEY RELEASE,WONT START,SETS OFF ANTI THEFT SIGNAL WHICH CUTS POWER TO DOOR LOCKS,TRUNK,STARTER,FUELPUMP,AND MORE.I HAVE READ HUNDREDS OF FORUMS OF THIS PROBLEM WITH CHEVY IMPALA THAT HAS BEEN GOING ON FOR YEARS WITHOUT THE PROBLEM BEING FIXED.ELDERLY WOMEN BREAKING DOWN ON HIGHWAY OR CAR JUST SHUTTING OFF AND NOT RESTARTING.IT IS SOOOOOO COMMON WITH CHEVY THAT THEY CAN DIAGNOSE THE PROBLEM JUST OVER THE PHONE.THIS IS VERY UNACCEPTABLE AND HAS TO BE DEALT WITH.PLEASE RECALL THIS PROBLEM.

Mileage: 80,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE VEHICLE WAS SHUT OFF, THE MOTOR CONTINUED TO RUN. CLASSIC CHEVROLET (440-255-5511, LOCATED AT 6877 CENTER ST, MENTOR, OH 44060) DIAGNOSED THAT ONE OF FOUR ACTUATORS NEEDED TO BE REPLACED. THE DEALER DID NOT SPECIFY WHEN THE OTHER THREE ACTUATORS WOULD POTENTIALLY FAIL. THE VEHICLE WAS REPAIRED BY THE DEALER. THE MANUFACTURER STATED THAT THE WARRANTY EXPIRED AND PROVIDED A CASE NUMBER. THE MANUFACTURER REFUSED TO HONOR THE EXTENDED WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

VEHICLE WILL NOT START. ALL ELECTRICAL THINGS WORK, THE LIGHTS, DASHBOARD, ETC.. BUT THERE IS NO POWER TO STARTER. THIS VEHICLE HAS 150000 MILES ON IT AND HAS HAD 6 NEW BATTERIES INSTALLED. THE NO START ISSUE WAS BELIEVED TO BE OCCURRING AFTER CAR WAS BROUGHT THROUGH CAR WASH DURING VERY COLD TEMPS OUTSIDE, BUT THIS IS NOT THE ISSUE NOW. NOW IT STARTS SOMETIMES AND WILL NOT START AT OTHER TIMES.

Mileage: 150,000

SERVICE AIR BAG LIGHT INTERMITTENTLY ILLUMINATES AND RESOLVES ITSELF. COMPLETE FAILURE OF INSTRUMENT CLUSTER AND HVAC SUDDENLY WITH ENGINE RUNNING. THIS APPEARS TO BE CONSISTENT WITH GM RECALL #36110. CONTACTED GM FOR FURTHER ACTION AND WAS TOLD THIS VEHICLE NOT INCLUDED WITH RECALL DESPITE SAME ISSUE AS DESCRIBED FOR RECALL. THE AIRBAG LIGHT HAPPENS WITH ADULT FRONT PASSENGER, NOT WHILE SEAT IS EMPTY, AND WHILE VEHICLE IS IN MOTION.

Mileage: 105,000

THE REAR WINDOW DEFOGGER QUIT WORKING. MY SHOP FOUND THAT THE DEFOGGER HAD LOST ITS GROUND FUNCTION IN THE FUSE BLOCK IN THE ENGINE COMPARTMENT. THE FUSE BLOCK HAD TO BE REPLACED IN ITS ENTIRETY COSTING OVER 200 DOLLARS. I DO NOT KNOW EXACTLY WHEN THE DEFOGGER FAILED.

Mileage: 110,000

I HAVE A 2010 CHEVY IMPALA AND IT HAS THE AIRBAG ISSUE WHICH IT HAS A RECALL BUT WHEN I CALL CHEVY THEY SAY MICHAEL VEHICLES NOT AFFECTED EVEN THOUGH IT'S HAS THE SAME EXACT IS SHOES WITH THE PASSENGER SEAT IN THE WIRES AS THE RECALL. WHEN I CALL CHEVY IT ONLY SHOWS ONE RECALL FOR THE IGNITION SWITCH AND THEY WANT TO CHARGE ME TO FIX THE AIRBAG ISSUE BUT THERE'S A RECALL FOR SERVINGS 2009 AND 2010 CHEVY IMPALA

Mileage: 110,000

AS I WAS DRIVING HOME THE CAR WENT INTO SHUTDOWN MODE. THE CAR WOULD NOT ACCELERATE AND THE DASHBOARD CLUSTER READ, TRACTION CONTROL SYSTEM FAILURE, AND A FEW OTHER THINGS THAT I DID NOT GET TO READ BECAUSE I WAS WATCHING THE ROAD. THEN THE TEMPERATURE GAUGE WENT TO THE MAX, AND THE CAR WAS NOT OVERHEATING AT ALL. I SHUT THE CAR OFF CHECKED ALL FLUIDS STARTED THE CAR BACK UP AND TRIED TO GET GOING AND THE CAR WOULD NOT ACCELERATE. AFTER A FEW MINUTES I MANAGED TO GET THE CAR BACK HOME AND A FEW MONTHS LATER IT HAPPENS AGAIN. I WENT TO EDMUNDS FORUM AND THERE ARE DOZENS OF THE SAME COMPLAINTS FOR THE SAME THING.

I WAS DRIVING HOME FROM WORK AND I WAS DOING 55 MPH,AND THE CAR STARTED TO HESITATE,AND THE DASHBOARD INFO READ STABILITRAC, ENGINE SAFTY MOD, AND REDUCED POWER. THEN THE CAR STARTED TO SLOW DOWN,AND WHEN I TRIED TO GIVE IT SOME GAS THE ENGINE STARTED TO KNOCK,AND THE TEMPERATURE GAUGE WENT ALL THE WAY UP TO THE TOP. I PULLED OVER AND SHUT THE CAR OFF,AND OPENED THE HOOD, AND IT WASN'T EVEN OVER HEATING. AFTER LETTING IT SIT FOR A FEW MINUTES I STARTED IT UP AND WENT ABOUT FIVE HUNDRED FEET AND IT DID IT AGAIN.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 65 MPH. THE FAILURE OCCURRED TWICE WITHOUT WARNING. BOB HOWARD CHEVROLET (13130 BROADWAY EXT, OKLAHOMA CITY, OK) WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THERE WERE NO RECALLS ATTRIBUTED TO THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.

Mileage: 138,000

MY SERVICE AIRBAG SENSOR LIGHT HAD BEEN ON SINCE I PURCHASED MY CAR A YEAR AGO, I AM GOING TO SELL IT BUT I DIDN'T WANT TO SELL IT WITH SOMETHING THAT HAS TO DO WITH SAFETY BEING QUESTIONABLE. I DROVE IT TO AUTO NATION YESTERDAY JUNE 11TH TO SEE IF IT WAS A RECALL. THEY SAID THERE HASN'T BEEN ONE. I DROVE IT HOME AND STARTED SEARCHING ONLINE FOR POSSIBLE PROBLEMS WITH IT AND THERE WERE SO MANY POSTS ABOUT THIS ISSUE. I SEARCHED UNDER THE PASSENGER SEAT BECAUSE THAT'S WHAT I READ TO DO AND LOW AND BEHOLD ALL TYPES OF WIRES UNDER IT ARE COMPLETELY SEVERED AND TORN UP. I WAS GOING TO FIX THIS MYSELF BUT I REALLY DON'T WANT TO BE HELD LIABLE IN CASE OF ACCIDENT OR INJURY. THIS MUST BE FIXED AND IT'S MY BELIEF THAT IT'S CAUSED BY THE VEHICLE DESIGN. PLEASE HOLD CHEVROLET RESPONSIBLE FOR THIS REPAIR AS IT IS VERY DANGEROUS FOR BOTH THE PASSENGER AND POSSIBLY EVERYONE ELSE IN THE VEHICLE. THANK YOU VERY MUCH FOR LOOKING INTO THIS. I ALSO BELIEVE THAT WHEN A PERSON CALLS A DEALER TELLING THEN EXACTLY WHAT THEY FOUND D (I CALLED LENLYLE ON COLFAX AND SABLE IN AURORA, CO. AND EXPLAINED TO THEN MY FINDINGS AND THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THIS REPAIR. THEY SHOULD DIRECT A PERSON TO YOU GUYS WHEN SOMETHING THAT HAS TO DO WITH SAFETY IS FOUND TO BE DEFECTIVE. THIS SHOULD BE A REQUIREMENT THAT THEY CONTACT YOU DOT AS WELL AS OFFER A REPAIR IMEDIATELY AND CONSIDER THEMSELVES LUCKY THAT SOMEONE WASN'T KILLED BECAUSE A PERSON CAME TO THEM WITH THE PROBLEM INSTEAD OF TRYING TO DO THE REPAIR THEMSELVES.

Mileage: 150,000

MY WIRING ON MY PASSENGER SEAT SENSOR IS FAULTY! IT SOMETIMES DETECTS RANDOMLY THAT SOMEONES THERE, WHEN NOBODY IS THERE AND THUS TURNS THE AIRBAGS ON AND OFF CONSTANTLY. I HAVE TO KEEP THE PASSENGER SIDE SEAT BELT BUCKLED, OTHERWISE IT WILL MESS UP MY SENSORS. I'VE HAD MY AIRBAGS SHUT OFF AND A NOTIFICATION APPEAR BEFORE SO IT'S QUITE SCARY AND DEFINITELY A SAFETY HAZARD. I KNOW THIS IS A KNOWN RECALL, BUT I BELIEVE SINCE I HAVE A "POLICE PACKAGE" A RECALL FOR MY CAR WAS NEVER INITIATED, EVEN THOUGH IT HAS THE PROBLEM.

Mileage: 33,000

I WAS SITTING IN THE PARKING LOT WITH MY ENGINE RUNNING FOR ABOUT 10 MIND. ALL A SUDDEN 'REDUCED ENGINE POWER' CAME ACROSS MY DASH AND MY SERVICE ENGINE LIGHT CAME ON. I TURNED MY CAR OFF. ABOUT AN HOUR LATER I TURNED IT BACK ON AND THE MESSAGE WAS GONE. THEN AS I WAS DRIVING DOWN THE ROAD MY SERVICE AIR BAG LIGHT CAME ON. IT ONLY COMES ON WHEN THE PASSENGER SEAT BEAT IS CLICKED ON. AND MY DRIVER SIDE BACK DOOR AUTO LOCK STOPPED WORKING.

Mileage: 123,000

A RECENT PROBLEM WITH THE REAR WINDOW DEFOGGER HAS UNFOLDED A PROBLEM WITH A WIRING HARNESS THAT POWERS THE WINDOW. GM NEVER INSTALLED A FUSE ON THE REAR WINDOW DEFOGGER CAUSING THE WIRE TO HEAT UP AND BURN AWAY THE SLOT IT SITS IN ON THE WIRE HARNESS. INSPECTING MY WIRE HARNESS, THE HEAT FROM THE WIRE HAS MELTED ALMOST ENTIRELY THROUGH THE CONNECTOR WHICH IS VERY DANGEROUS AND LIKELY TO CAUSE A FIRE ON THE PASSENGER SIDE OF THE CAR UNDERNEATH THE CARPET AND FUSE PANEL.

Mileage: 121,000

#1 EVERY TIME I MOVE THE DRIVERS SEAT MY AIRBAG LIGHT COMES ON SAYING THAT THE AIRBAG IS DISABLED. #2 THE CAR'S TRACTION WILL ACT LIKE I'M ON ICE (EVEN ON A HOT 90 DEGREE JULY DAY). THE TRACTION LIGHT COMES ON AND THE ENGINE WILL GEAR DOWN, TO THE DEGREE OF LOSS OF ENGINE POWER, POWER STEERING, AND POWER BRAKING. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING LONG DISTANCES ON THE HIGHWAYS I FOUND RECALLS PENDING FOR THESE PROBLEMS AND MY VIN # IS NOT ON THE LIST. WELL I'M TELLING YOU NOW THIS IS VERY DANGEROUS AND VERY SCARY. SOMEONE IS GOING TO GET INJURED OR KILLED!! OFFICIAL NHTSA PAGE CONCERNING RECALL #16V507000 OFFICIAL NHTSA PAGE CONCERNING RECALL #14V355000

Mileage: 102,452

"SERVICE AIRBAG" LIGHT COMES ON WITHOUT PUSHING A CODE FOR ERROR.

Mileage: 110,000

I HAVE A 2010 CHEVY IMPALA LT WITH 90K+ MILES ON IT. I ORIGINALLY BOUGHT THE CAR IN 2011 USED WITH 40K+ MILES ON IT, SO THE CAR IS NO LONGER COVERED THROUGH WARRANTY. ENGINE POWER REDUCED, SERVICE STABILITRAC, ETC. I'M A FULL TIME COLLEGE STUDENT, AND A FULL TIME UBER DRIVER. LAST NIGHT I WAS WITH A PASSENGER ON [XXX] TOWARDS O'HARE AIRPORT. MY CAR REDUCED SPEED AND SUDDENLY DROPPED SPEED FROM 70MPH DOWN TO 50MPH. AS I TURNED ON THE EMERGENCY LIGHT AND START STEERING TO THE RIGHT TO GET ONTO THE SHOULDER I WAS IN THE THIRD LANE TO THE RIGHT (THE EXPRESSWAY IS 4 LANES) AS I WAS TURNING TO THE RIGHT TO GET ONTO THE SHOULDER AND TO GET TO SAFETY MY STEERING LOCKS, AND THERE WAS A RECKLESS DRIVER GOING 100MPH TRYING TO CUT OFF TRAFFIC. THE LANES TO THE LEFT WERE BLOCKED SO HE HAD TO CUT ME OFF BY OVERTAKING ME BY GOING ONTO THE SHOULDER. HE DAMAGED HIS RIGHT REARVIEW MIRROR AND PROBABLY SCRAPPED THE RIGHT SIDE OF HIS CAR PULLING OFF THAT RECKLESS STUNT. HAD I DELAYED THE BREAKING FOR A SECOND I WOULDN'T BE ALIVE MAKING THIS POST TODAY. LUCKILY I TURNED THE CAR OFF, WAITED FOR A FEW MINUTES, TURNED THE CAR BACK ON AND TOOK THE NEARBY [XXX], AND WAITED WITH MY PASSENGER AT THE NEARBY TARGET PARKING LOT FOR THE NEXT UBER DRIVER TO PICK UP MY PASSENGER AND GET HER SAFELY TO THE AIRPORT. HAD I NOT ACTED QUICKLY, MY UBER PASSENGER WOULD HAVE MISSED HER FLIGHT. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 91,636

MY IMPALA HEATING AND AIR CONDITION UNIT DOES NOT WORK PROPERLY AND MAKES CLICKING NOISE WHEN I DO THE FOLLOWING: GET IN THE CAR, START THE CAR, TOUCH THE HEATING AND AC KNOBS. I WAS ADVISED BY THE MECHANIC THAT THEY CAN'T TELL ME WHAT IT WOULD COST BUT THIS IS A DEFECT IN THE IMPALA. SAID THAT THE CLICKING IS BECAUSE IT'S TRYING TO CATCH BACK TO WHAT EVER IS DISPLACED AND KEEPS TRYING. I'VE TIME THIS CLICKING AND IT GOES ON FOR A WHOLE MINUTE. I HAVE A DUAL SYSTEM AND IT APPEARS THE PASSENGER SAID HEATS WHEN IT WANTS TO,..THIS HAD BEEN GOING ON IN MY CAR FOR THE LAST 8 MONTHS AND I WOULD LIKE TO KNOW WHY THE COMPANY HAVE NOT TAKEN RESPONSIBILITY FOR THIS DEFECT. I WOULD LIKE FOR THE COMPANY TO TAKE RESPONSIBILITY AND RECALL AND HELP THE OWNERS OF THE AWFUL SOUND AND EMBARRASSING WHEN OTHERS GET IN YOUR CAR AND HEAR THE MADNESS THAT YOU HAVE TO TRY AND EXPLAIN. I DON'T THINK THIS HELP PEOPLE WANTING TO BUY THE CAR. THANKS

Mileage: 70,000

I HAVE 2010 IMPALA IT KEEPS GIVING ME THE DASHBOARD MESSAGE ENG POWER REDUCED SERVICE STUPBILTY TRACTION CONTROL OFF WHEN IT DOSE THIS THE CAR WILL ONLY GO 40 MPH WITCH IS DANGEROUS ON FREEWAY GOING 75 MPH WITH OTHER TRAFFIC

Mileage: 153,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT SHIFT LEVER WOULD BECOME STUCK IN THE PARK POSITION AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE FAILURE WAS CAUSED BY THE SHIFT LEVER WIRES BEING TOO THIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WOULD NOT EJECT FROM THE IGNITION SWITCH. THE FAILURE OCCURRED TWICE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SHIFTER WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE FIRST TIME, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

Mileage: 139,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED WHEN THE CONTACT MADE A LEFT OR RIGHT TURN. IN ADDITION, THE CONTACT STATED THAT A LOUD SQUEAKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A COMPUTERIZED ENGINE ANALYSIS AND EMISSIONS CHECK WERE PERFORMED. IN ADDITION, A VAPOR CANISTER, A VENT SOLENOID, AND A FUEL TANK VENT VALVE WERE REPLACED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER MAY BE ABLE TO SCHEDULE A REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE SEAT BELT TENSIONER, AND THE DRIVER AND PASSENGER SIDE SEAT WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. IT WAS UNKNOWN IF THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

ENGINE POWER REDUCED...CAR SHUTS OFF IN THE MIDDLE OF TRAFFIC.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. IN ADDITION, WHILE DRIVING AT ANY SPEED, THE TRACTION CONTROL WARNING LIGHT FLICKERED AND THE VEHICLE FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRACTION CONTROL LIGHT AND THE IGNITION KEY WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,083.

Mileage: 128,083

MY IGNITION KEY LOCKS AT TIMES. I AM SURE TO PARK STRAIGHT WITHOUT TURNED WHEELS OR CRAMPED. I FINALLY CAN START THE CAR BY TWISTING THE STEERING WHEEL AND IT THEN LOCKS AND FINALLY THE KEY CONNECTS. I WAS TOLD THAT MAY BE A TUMBLER PROBLEM? JUST A WORRY AS I AM 82 AND ALWAYS ON MY MIND WHEN I TRAVEL. ONE TIME IT DID JUST DIE AS I WAS DRIVING. HAPPEN TO BE IN CITY WHERE I WAS ABLE TO COAST INTO PARKING LOT. IT STARTED UP AND DID FINE THEN. THAT WAS SCAREY!

THE ANTIFREEZES IT GUM UP THE MOTOR THE ORANGE ANTIFREEZES.

Mileage: 145,000

MY 2010 CHEVROLET IMPALA IGNITION KEY IS STUCK IN THE IGNITION, I DID GET THE KEY FIXED UNDER THE NHTSA CAMPAIGN NUMBER 14V355000 FROM A QUALIFIED CHEVROLET REPAIR CENTER. FROM WHAT I UNDERSTAND, THIS HAS BECOME AN EVER INCREASING PROBLEM. THIS NEEDS TO BE A RECALL. I WILL BE CONTACTING GM CORP. ALONG WITH THE NHTSA AND WILL FOLLOW UP WITH THE INFORMATION OR (EXCUSES) OF WHY THIS IS SOMEHOW MY PROBLEM. THIS CAR HAS ONLY 40,000 MILES. IT'S FUNNY HOW GM IS NOT SIMPLY REPLACING ALL IGNITIONS WITH NEW KEYS. THIS IS DANGEROUS AND I FOR ONE WILL NOT LET THIS REST UNTIL I'M SATISFIED, MY WIFE DRIVES THIS CAR AND UNLIKE GM CORP. SAFETY IS MY NUMBER ONE CONCERN.I'M NOT A MECHANIC BUT I DO ALL GENERAL MAINTENANCE ON OUR CARS AND THIS PISSES ME OFF. IF NOISE NEEDS TO BE MADE TO RESOLVE THIS, THEN NOISE YOU WILL HEAR. THE NHTSA NEEDS TO PUT GM'S ASS IN CHECK AND CALL THEM OUT ON THIS IGNITION-ELECTRICAL ISSUE ONCE AND FOR ALL. THIS HAPPENED 12/16/2015.

Mileage: 40,000

THE VEHICLE WAS IN MOTION ABOUT 45 MILES AN HR WHEN IT BEGAN TO SUDDENLY LOSE SPEED ONCE IT STOPPED I WAS ABLE TO COAST IT TO THE LIGHT. I CUT THE CAR OFF AN IT STARTED BACK UP. I DIDN'T UNDERSTAND WHY IT DID THAT SO I PROCEEDED TO FIND A NEAR GAS STATION.. IT STARTED TO RUN AGAIN AND I PROCEEDED TO GO HOME WHEN IT DID IT AGAIN (LOST SPEED WHILE THE ENGINE WAS RUNNING) STILL DON'T KNOW WHAT THE PROBLEM IS HAD THE ALTERNATOR AND BATTERY CHECKED AND BOTH ARE FINE.. THIS WAS VERY DANGEROUS!

Mileage: 112,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT DETAILS OF THE DIAGNOSTIC TESTING COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS. *SMD THE CONSUMER WAS INVOLVED IN TWO SEPARATE ACCIDENTS AS A RESULT OF A FAULTY IGNITION. *JB THE CONSUMER STATED THE KEY SLID OUT OF THE IGNITION AND CAUSED THE VEHICLE TO STALL. UPDATED 10/26/15. *JB

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE STEERING COLUMN SEIZED. THE CONTACT WAS UNABLE TO TURN OR REMOVE THE KEY FROM THE IGNITION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE; HOWEVER, THEY REMOVED THE PART AND INSPECTED IT AND PUT THE PART BACK TOGETHER. AFTERWARDS, THE VEHICLE WAS ABLE TO RESTART. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

AT FIRST IT WAS WHEN BACKING UP AND TURNING SHARP. THE TRACTION CONTROL MESSAGE WOULD COME ON AND A GRINDING LIKE SOUND FROM THE FRONT DRIVER WHEEL AREA. LATER IT INCLUDED THE ABS WARNING AND WOULD ALSO OCCUR AFTER BACKING WITH TURN AND GOING FORWARD AT THAT MOMENT. NOW RANDOMLY WHEN PULLING OUT AND THE SERVICE AIR BAG LIGHT COMES ON. RECENTLY ALSO THE OIL PRESSURE LOW MESSAGE AND DUMMY LIGHT COME ON 3-4 TIMES BEFORE STOPPING (AND YES THE OIL PRESSURE IS GOOD WITH CORRECT OIL, TIRES, PRESSURE, BRAKES, SENSORS ALL CHECK GOOD). BEST GUESS DIAGNOSTICS IS SHORTING IN WIRING HARNESS THAT CAN NOT BE LOCATED UNTIL IT FAILS COMPLETELY. HOWEVER WITH GRABBING WITH TRACTION CONTROL WHEN PULLING OUT AND AIR BAG PROBLEMS IT IS OBVIOUS THIS IS A SAFETY HAZARD.

Mileage: 59,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO START THE VEHICLE, WHEN TURNED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. AS A RESULT, EXCESSIVE FORCE WAS REQUIRED TO STEER THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE KEY WAS PLACED IN THE IGNITION BUT THE KEY FAILED TO TURN TO ANY POSITION. THE CONTACT REPLACED THE KEYS BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED AS A BINDING IGNITION LOCK CYLINDER FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND SMOKE EMITTED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STARTER WAS FAULTY AND OVERHEATED. THE STARTER WAS REPLACED BUT, SIX MONTHS LATER, THE REPLACEMENT STARTER EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

THE TRANSMISSION SHIFTER LEVER IS STUCK IN PARK AND THE KEY IS STUCK IN THE IGNITION SWITCH DUE TO A VERY POOR ELECTRICAL DESIGN. THE ELECTRICAL WIRES ATTACHED TO THE CONNECTOR THAT OPERATES THE SOLENOID THAT UNLOCKS THE TRANSMISSION SHIFTER BUTTON IN THE PARK POSITION AND THAT ALSO CONNECTS TO THE IGNITION SWITCH AND OPERATES VARIOUS FUNCTIONS SUCH AS RELEASING THE IGNITION KEY AND ALLOWS THE VEHICLE ELECTRICAL SYSTEM TO BE COMPLETELY TURNED OFF ,BREAKS OFF DUE TO ELECTRICAL WIRES BEING TOO SHORT AND THE BACK AND FORTH MOVEMENT OF THE SHIFTER . CHECKING THE ONLINE BLOGS THIS IS A KNOWN ISSUE THAT HAS BEEN HAPPENING ON SEVERAL GM VEHICLES FOR SOME TIME WITHOUT ANY RECALLS DESPITE CONSTANT CUSTOMER COMPLAINTS DUE TO THE VERY POOR DESIGN. SOME DEALERS HAVE SUGGESTED LEAVING THE KEY IN THE IGNITION SWITCH AND UNLOCKING AND LOCKING THE VEHICLE WITH THE KEY FOB. THIS INVITES VEHICLE THEFT AND BY NOT HAVING THE ELECTRICAL SYSTEM COMPLETELY TURNED OFF, THE BATTERY RUNS DOWN AS THE ACCESSORIES AND IGNITION IS STILL TURNED ON AND THE TRANSMISSION LIGHTS ON THE INSTRUMENT PANEL REMAINS LIGHTED. SOME CUSTOMERS HAVE HAD REPEAT REOCCURRENCES AFTER HAVING THE ISSUE REPAIRED AT A COST OF BETWEEN $500 AND $600. AFTER INSPECTING THE OPERATION OF THE SHIFTER AND THE AFFECT IT HAS ON THE ELECTRICAL WIRING IT IS OBVIOUS THAT THE WIRING WILL FAIL AND IN THE BLOGS AS EARLY AS WHILST UNDER WARRANTEE. I AM CONCERNED IF THERE ARE ANY OTHER ISSUES THAT MAY OCCUR ESPECIALLY SAFETY ONES AS THERE IS 5 WIRES I DO NOT KNOW THE FUNCTION OF EACH WIRE . CAN YOU PLEASE INVESTIGATE THIS ISSUE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE POWER SHUT OFF AND THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE NOTICE AFTER THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

MAKES A TICKING SOUND WHEN OPEN DOOR OR JUST SITTING WHEN OFF. HAVE HAD FIXED $400 AND DOING SAME THING AGAIN. EVERYONE I KNOW WHO HAVE IMPALA DOING SAME THING SOMETHING NEED TO BE DONE .CAN'T KEEP PAYING $400 .I LOVE IMPALA BUT ABOUT READY TO TELL EVERYONE I KNOW NOT TO BUY I HAVE 3 IMPALAS. THE 2010 WANT QUIT TICKING AND THE 2003 LIGHTS WANT STAY ON. READY TO HIT FACEBOOK!

Mileage: 140,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRUNK LOCKED AND WAS UNABLE TO BE OPENED. WHEN THE FAILURE OCCURRED, THE TURN SIGNALS ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE 12 VOLT RELAY TO THE TRUNK RELEASE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REAR SEAT WOULD NOT GO DOWN AND THERE WAS NO KEY ENTRY FOR THE TRUNK. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,000. UPDATED 7/16/15*CN

Mileage: 90,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRUNK LOCKED AND WAS UNABLE TO BE OPENED. WHEN THE FAILURE OCCURRED, THE TURN SIGNALS ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE 12 VOLT RELAY TO THE TRUNK RELEASE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REAR SEAT WOULD NOT GO DOWN AND THERE WAS NO KEY ENTRY FOR THE TRUNK. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,000. UPDATED 7/16/15*CN

Mileage: 90,000

LOUD TICKING SOUND COMING FROM PASSENGER SIDE VENT. I HAVE CHECKED WITH OTHER OWNERS OF CHEVYS WHO HAVE THE SAME PROBLEMS GOING BACK ABOUT 6 YRS+- WITH IMPALAS AND MALIBU'S. THERE ARE 3 MOTORS ON THE PASSENGER SIDE THAT GO BAD, WHEN ONE IS FIXED THEN AND OTHER TWO GO BAD SHORTLY AFTER. THE COST RANGE IS ABOUT $600.00. I HAVE BEEN ON THE PHONE WITH GM AND THE DEALER WITH NO SATISFACTION. I AM TOLD THE I HAVE TO PAY THEIR HOURLY RATE TO HAVE THIS INSPECTED, THEN THE REPLACEMENT COST. GM SHOULD BE HELD ACCOUNTABLE FOR THIS OBVIOUS DEFECT. WHERE CAN I GET HELP. I AM 74YRS OLD AND ON A FIXED INCOME. PLEASE ADVISE!!!! *TR

Mileage: 41,000

TWICE THIS WEEK WHILE DRIVING AT AROUND 55 MPH MY TRACTION CONTROL AND STABILIZATION LIGHT CAME ON ALSO THE CHECK ENGINE LIGHT. AND A MESSAGE THAT SPEED IS REDUCED. THE CAR DID SLOW DOWN AND FELT LIKE MY TRANSMISSION WAS GIVING ME PROBLEMS. WHEN I PULLED OVER AND STOPPED THE ENGINE THE LIGHTS WENT OUT AND THE CAR RAN OK IT TOOK TILL THE NEXT MORNING FOR THE CHECK ENGINE LIGHT TO GO OUT.I TOOK IT IN FOR A CHECK UP AND WAS TOLD IT NEEDED A GAS PEDAL POSITION SENSOR. I HAD THIS REPLACED AT A TOTAL COST OF $210.00. *TR

Mileage: 35,500

WHEN STARTING THE VEHICLE THE DASH LIGHTS DO NOT IMMEDIATELY RESPOND. ADJUSTMENT TO THE LIGHT/DIMMER CONTROL DO NOT MAKE THE LIGHT COME ON. THIS WILL GO ON FOR ABOUT 30 SECONDS AND THEN THE DASH LIGHTS WILL SUDDENLY COME ON. IT IS NOT SAFE TO DRIVE AFTER DARK, YOU CANNOT SEE WHAT GEAR YOU ARE IN, YOUR SPEED IS NOT VISIBLE, NOR ANY OF THE OTHER DASH LIGHTS. IT IS RANDOM AND NOT REPRODUCIBLE FOR SHOP TO SEE. THIS ALSO OCCURRED WITH OUR 2007 CHEVY IMPALA, PROGRESSING TO FINALLY NO DASH LIGHTS AND RESULTED IN $700 REPAIR FOR FAULTY WIRING IN STEERING COLUMN. SHOULD BE LOOKED AT FOR ROOT CAUSE AND ADDRESSED AT FACTORY BEFORE RELEASE. PLEASE, VERY ANNOYING, EXPENSIVE, AND WILL CAUSE ME TO NOT PURCHASE AGAIN. *TR

Mileage: 30,000

I WAS DRIVING AND MY CARS ENGINE LIGHT CAME ON 1ST THEN THE TRACTION CONTROL LIGHT. WHEN THEY CAME ON IT REDUCED POWER TO MY ENGINE AND QUIT ON THE INTERSTATE. I HAD LOOKED UP POSSIBLE CAUSES WHEN I HAD A TEST RAN IT WAS SHOWING THROTTLE BODY I REPLACED IT AND IT NEVER FIXED IT UPON RESEARCH I HAVE SEEN MULTIPLE PEOPLE WHO OWNS IMPALAS FROM THE YEARS 2009 AND UP HAVING THE SAME ISSUES AND FEEL IT IS SOMETHING THAT NEEDS TO BE LOOKED INTO. WHAT I HAVE FOUND IDK YET I AM WAITING ON THE PIECE TO SEE IF THIS IS THE ISSUE OR NOT IS THE PEDAL SENSOR COULD BE THE CAUSE. BUT I FEEL IT CAN BE UNSAFE BECAUSE MY CAR HAD QUIT ON A BUSY INTERSTATE WITH CARS TRAVELING AT THE SPEED OF 65MPH AND HIGHER. JUST WHEN I WAS LOOKING IT UP I HAD SAW SO MANY OTHER PEOPLE HAVING THE SAME ISSUES WITH THEIR IMPALAS. PLEASE LOOK INTO IT THANK YOU .\ *TR

Mileage: 90,000

TWO UNDER DASH ACTUATORS NEEDED TO BE REPLACED AT 31,060 AND 39,914 MILES. I BELIEVE THESE PARTS ARE FAULTY AND NEED TO BE RECALLED. WHEN I CONTACTED CHEVROLET, CASE# [XXX], I WAS ADVISED THAT RECALLS ARE ONLY INITIATED BY YOUR ORGANIZATION. SINCE THIS IS NOT A SAFETY ISSUE, THIS IS QUESTIONABLE. PLEASE ADVISE. 2010 CHEVROLET IMPALA, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 31,060

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL WAS JAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

WHEN I WAS DRIVING TO WORK MY CAR SUDDENLY LOST ITS TRACTION CONTROL,THE ENGINE WENT TO HAVE POWER AND THE CHECK ENGINE LIGHT CAME ON. IT HAPPENS VERY FAST, AND NOW MY CAR WONT GO OVER 40 MILES PER HOUR. I RESEARCH ON THE INTERNET I SEE LOTS OF PEOPLE HAVING THIS PROBLEM SO I WANTED TO REPORT IT.

Mileage: 72,000

2010 CHEVROLET IMPALA IGNITION DESIGN ISSUE CW THE CONSUMER STATED THE MODIFICATION WAS DONE IN A TIMELY AND COST-FREE MANNER. HOWEVER, THE SOLUTION DID NOT ADDRESS THE MECHANICAL ISSUE OF THE IGNITION DESIGN. *JB

2010 CHEVROLET IMPALA RECALL ON IGNITION. THE PARTS WERE NOT AVAILABLE. *MW

2001 CHEVROLET IMPALA QUIT AT 30 MPH *CW THE CONSUMER STATED ON TWO OTHER OCCASIONS, THE VEHICLE WOULD NOT START. THE DEALER REPLACED THE IGNITION. AFTER THE IGNITION WAS REPLACED, THE VEHICLE CONTINUED TO SHUT OFF. THE CONSUMER FINALLY TRADED THE VEHICLE I 2011. *JB

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEARS WERE DIFFICULT TO SWITCH WHEN THE VEHICLE STARTED. WHEN THE ENGINE WARMED, THE FAILURE WAS NOT EXPERIENCED. ALSO, THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION AT TIMES. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

THIS HAS HAPPENED ON NUMEROUS OCCASIONS. WHILE DRIVING MY VEHICLE WILL TURN OFF. SOMETIMES ME VEHICLE WILL HAVE TROUBLE STARTING. TURNING THE KEY WILL NOT ENGAGE THE STARTER, THERE WILL BE NO ATTEMPT OF THE MOTOR TO TURN OVER. THIS CONTINUES TO HAPPEN EVEN AFTER THE REMOVAL OF ALL KEY RINGS FROM THE IGNITION KEY. TODAY (11/18/14), MY IMPALA DIED WHILE DRIVING AND THE ENGINE LIGHT TURNED ON. THE CODE STATED THAT THERE WAS A FAULTY IGNITION SWITCH. *TR

Mileage: 50,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE REPAIRS PERFORMED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE SINCE THE KEY WAS STILL STUCK IN THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,600.

Mileage: 130,600

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

Mileage: 81,000

TL- THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL SENSOR AND THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY AND THE REDUCED ENGINE SPEED ERROR MESSAGE FLASHED SEVERAL TIMES. THE CONTACT INDICATED THAT THE VEHICLE DRASTICALLY REDUCED SPEED AND STALLED SEVERAL TIMES. THE CONTACT WAS NOT ABLE TO TRAVEL OVER APPROXIMATELY 25 MPH EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT ACCELERATION PEDAL MAY NEED TO BE REPLACED BUT THE CONTACT WAS NOT GIVEN A SPECIFIC DIAGNOSIS. THE CONTACT WAS ALSO WAITING FOR PARTS TO SCHEDULE A RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED PERTAINING TO THE FAILURE WHICH WAS GETTING PROGRESSIVELY WORSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. DYD

Mileage: 66,000

VEHICLE WAS BEING DRIVEN AND THEN THE SERVICE TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY THE VEHICLE LOST POWER STEERING AND THE WHOLE INSTRUMENT PANEL APPEARED TO SHUT DOWN. THE ENGINE WAS STILL RUNNING HOWEVER I WAS UNABLE TO ACCELERATE. AFTER GETTING THE VEHICLE TO A STOP I TURNED THE CAR OFF AND THEN TRIED RESTARTING IT. IT WOULD START BUT THEN IMMEDIATELY THE ENGINE WOULD DIE. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE REMEDY FAILED TO REPAIR THE IGNITION SWITCH WHICH WAS MALFUNCTIONING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.

Mileage: 34,000

WHILE DRIVING AT NIGHT SPEED 55 MPH ALL THE INSTRUMENT GAUGES WENT TO ZERO NOTHING WAS REGISTERING AT ALL THIS HAPPENED SEVERAL TIMES WHILE DRIVING. IT HAPPENED SEVERAL TIMES AFTER THAT FOR THE NEXT 2 MONTHS. THEN IT WOULD NOT START. HAD TO TOW TO DEALER. *TR

Mileage: 130,000

2010 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH ISSUE. RECALL # 14299. * LD THE CONSUMER STATED THE VEHICLE CUT OFF, WHILE DRIVING. *JB

THE BATTERY WAS SHOWING A LOT OF CORROSION. IT WAS ALSO LEAKING BATTERY ACID. WE TOOK THE CAR TO A GARAGE IN FL. THE MECHANIC SAID GM HAD A REAL PROBLEM WITH THIS CAR AS THEY HAVE PUT THE BATTERY TOO CLOSE TO THE RADIATOR. THE BATTERY BECOMES EXCEEDINGLY HOT AND THE BATTERY IS DAMAGED. I TRIED TO WORK WITH GM ON THIS MATTER, BUT THEY HELD THE WARRANTY OF 6 YEARS ON THE BATTERY AND WHEN THE CAR WAS SOLD TO ME THE BATTERY WAS ONLY WARRANTIED FOR 3 YEARS.BECAUSE I WAS NOT SOLD THE BATTERY. GM WAS. I WENT TO ANOTHER PLACE TO GET THE BATTERY REPLACED. THE REPAIR MAN THERE TOLD ME IF THE BATTERY WAS NOT TAKEN CARE OF THE BATTERY ACID THAT WAS LEAKING COULD CAUSE A FIRE IN MY VEHICLE. I AM HOPING YOU WILL CHECK INTO THIS PROBLEM. I HAVE CORRECTED THE PROBLEM IN MY CAR, BUT THERE ARE OTHER CARS THAT HAVE THESAME PROBLEM AND COULD BE DETRIMENTAL TO SOMEONE ELSE. THANK YOU FOR LOOKING INTO THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 27,560

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION AND AN UNKNOWN BUTTON LOCATED UNDER THE STEERING WHEEL NEEDED TO BE DEPRESSED IN ORDER TO RELEASE THE KEY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIRING FROM THE SHIFT GEAR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

PULLED INTO THE GAS STATION TO PUMP GAS, AFTER PUMPING GAS, THE CAR WOULD NOT START. HAD THE CAR TOWED TO A MECHANIC WHO LOOKED AT THE VEHICLE AND DETERMINED THE FAULTY IGNITION SWITCH IS CAUSE OTHER PROBLEMS WITH THE VEHICLE. I CAN NOT GET THE OTHER ISSUES CORRECTED UNLESS GM FIXES THE FAULTY IGNITION SWITCH FOR RECALL #14299. I HAVE CALLED SEVERAL DEALERSHIPS IN THE AREA, AND NONE OF THEM HAVE THE PART NEEDED TO FIX MY CAR. I PURCHASED THIS CAR IN 2010, AND HAVE HAD MANY PROBLEM WITH IT SINCE 2011. THE FUEL PUMP WAS CHANGED 2 TIMES AND THE TRANSMISSION HAS BEEN REPLACED 1 TIME. I ENCOURAGE THE NHTSA TO LOOK INTO THE ENTIRE VEHICLE AND NOT JUST THE FAULTY IGNITION SWITCH. GM HAS FAILED THE CONSUMER IN MANY WAYS, AND I'M VERY DISAPPOINTED WITH MY GM CAR BUYING EXPERIENCE. I'M A SINGLE PARENT AND NEED MY VEHICLE TO RUN AND RUN SAFELY. *TR

Mileage: 57,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING WITH A PASSENGER IN THE FRONT SEAT, THE PASSENGER AIRBAG WOULD SWITCH OFF FOR NO REASON WITHOUT THE PASSENGER MOVING. THIS HAPPENED A NUMBER OF TIMES OVER ABOUT A WEEK. THEN ON FRIDAY OCTOBER 3RD, 2014 IT HAPPENED AGAIN AND THIS TIME RIGHT AFTER IT HAPPENED ALL THE GAUGES DROPPED INCLUDING FUEL, MPH, RPM, ETC... SO I PULLED INTO A PARKING LOT AND BEFORE I WAS ABLE TO STOP, THE COMPUTER MODULE IN THE CAR DIED AS WELL AS THE ENGINE. I ENDED UP HITTING A LIGHT POST IN THE PARKING LOT WHILE AVOIDING A PEDESTRIAN. THE CAR HAS SINCE CEASED TO START AT ALL. LUCKILY NO ONE WAS HURT BUT THIS CAR WAS CLEARLY NOT SAFE. I CONSIDER MYSELF VERY LUCKY. *TR

Mileage: 116,443

I TRIED TO START THE CAR BUT EVERYTHING WAS DEAD. NO WARNING LIGHTS WERE ON. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE BATTERY WAS ONLY TWO DAYS OLD AND IT CHECKED GOOD. I HAD IT TOWED TO THE CHEVY DEALER. THE DEALER HAD THE CAR FOR ALMOST A WEEK ,THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. THIS WAS THE THIRD TIME THEY HAVE TRIED TO FIX IT. SINCE THE PROBLEM WASN'T SOLVED I CAN NOT TRUST THE CAR AND MY WIFE CAN NOT DRIVE IT AS YOU NEVER KNOW WHEN IT WILL FAIL. I HAVE ALSO HAD FOUR ACTUATORS AND TWO COOLING FAN MOTORS REPLACED THAT WERE SUPPOSED TO SOLVE MY PROBLEM. DIDN'T WORK! EITHER GM CAN'T FIX THE PROBLEM OR WON'T. I CAN'T TELL WHICH. ANYWAY I AM DONE WITH GM CARS. *TR

Mileage: 48,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THERE WERE A LIMITED QUANTITY OF PARTS BEING DISTRIBUTED TO EACH DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAR WAS HIT ON FRONT DRIVERS CORNER AND FRONT END. CAR SHUT OFF AND NO AIR BAGS DEPLOYED. *TR

Mileage: 80,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL AND ABS INDICATORS ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE HUB BEARING WIRE AND THE WIRING HARNESS. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REBUILT TWICE AND THE POWER STEERING RACK AND PINION WAS ALSO REPLACED; HOWEVER, THE RACK AND PINION FAILURE RECURRED AND THE POWER STEERING FLUID WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

I RECEIVED A SAFETY RECALL FROM GM IN AUGUST OF 2014 FOR MY IGNITION ON A RECALL THAT HAD BEEN OUT SINCE JULY. THEY ARE GOING TO FIX THE VEHICLE BUT THE PARTS ARE NOT AVAILABLE. THIS IS NOW THE MIDDLE OF SEPTEMBER THE PARTS STILL ARE NOT IN AND IT WILL PROBABLY BE THE FIRST PART OF OCTOBER BEFORE THEY ARRIVE ACCORDING TO GM. HOW CAN YOU RECALL A CAR FOR A SAFETY ISSUE AND NOT HAVE THE PARTS TO REPAIR THE CAR? APPARENTLY THIS IS A SERIOUS ISSUE OR MY NOTICE WOULD NOT SAY THE KEY RING IS CARRYING ADDS WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION. IF THIS OCCURS, ENGINE POWER, POWER STEERING AND POWER BRAKING WILL BE AFFECTED, INCREASING THE RISK OF A CRASH. IF THE IGNITION SWITCH IS NOT IN THE RUN POSITION, THE AIR BAGS MAY NOT DEPLOY IF THE VEHICLE IS INVOLVED IN A CRASH, INCREASING THE RISK OF INJURY OR FATALITY. GM IS ALREADY HAD NUMEROUS PROBLEMS AND THIS IS ONLY INCREASING THE RISK OF MORE. WHAT CAN BE DONE ABOUT THIS ISSUE? *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE GAUGES ON THE DASHBOARD FAIL DURING DRIVING. THE PASSENGER AIRBAGS TURN ON AND OFF DURING DRIVING. THE TIRE PRESSURE MONITORING AND FUEL GAUGE WARNING COMES ON DURING DRIVING EVEN THOUGH FUEL AND AIR ARE FINE. SOMETIMES AT 0MPH THE GAUGE WILL BE STUCK AT PRIOR SPEED. GAUGES FAIL WHEN PASSENGER AIRBAG TURNS OFF. INCIDENTS OCCUR SEEMINGLY ONLY WHEN A PASSENGER IS PRESENT, WHEN PASSENGER AIRBAG IS TURNED ON. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION ON SEVERAL OCCASIONS. THE VEHICLE WAD TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM ) AND STATED THAT THE PART WAS NOT AVAILABLE TO COMPLETE THE REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE APPROACHING A STOP OR DECELERATING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14355000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 81,800.

Mileage: 81,800

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITION UNIT CAUGHT FIRE AND THE FLAMES EMITTED THROUGH THE VENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR CONDITIONING FAILURE WAS REPAIRED. THE CONTACT SUFFERED INJURIES TO THE ARMS AND KNEES. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

THE GAUGES ON THE DASHBOARD FAIL DURING DRIVING. THE PASSENGER AIRBAGS TURN ON AND OFF DURING DRIVING. THE TIRE PRESSURE MONITORING AND FUEL GAUGE WARNING COMES ON DURING DRIVING EVEN THOUGH FUEL AND AIR ARE FINE. SOMETIMES AT 0MPH THE GAUGE WILL BE STUCK AT PRIOR SPEED. GAUGES FAIL WHEN PASSENGER AIRBAG TURNS OFF. INCIDENTS OCCUR SEEMINGLY ONLY WHEN A PASSENGER IS PRESENT, WHEN PASSENGER AIRBAG IS TURNED ON. *TR

Mileage: 105,555

AFTER AN ATTEMPT TO START THE VEHICLE, THE IGNITION WOULD NOT TURN OVER. SEVERAL ATTEMPTS TO START THE VEHICLE WERE MADE TO NO AVAIL. *TR

Mileage: 107,000

WHEN I AUTO START MY CAR I GO INTO MY CAR AND TURN IT ON RIGHT WHEN I TURN IT ON IT STARTS MAKING A LOUD CLICKING SOUND THAT WONT STOP. THERE WAS NOTHING WRONG WITH THE CAR WHEN I BOUGHT IT AND OVER TIME IT STARTS MAKING THE NOISE. *TR

Mileage: 93,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE VEHICLE WOULD NOT START PROPERLY WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE VEHICLE WAS ABLE TO START AFTER MULTIPLE ATTEMPTS. THE CONTACT STATED THAT FUEL FUMES EMITTED THROUGH THE AIR CONDITIONING VENTS AND THE KEY WOULD NOT COME OUT OF THE IGNITION. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION SWITCH MIGHT BE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 10/10/14*CN

Mileage: 100,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THE AIR BAGS MIGHT NOT DEPLOY IF THE VEHICLE WAS INVOLVED IN A CRASH AND WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER FAILED, THE ENGINE STALLED, AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,542.

Mileage: 93,542

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE PASSENGER'S SEAT WAS OCCUPIED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MODULES ON THE LOW SPEED BUS CIRCUIT FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 10/07/14*LJ

Mileage: 78,000

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE KEY WAS DIFFICULT TO TURN AND THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 10/2/14*CN

Mileage: 45,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE FOR MONTHS. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO RESET THE COMPUTER ON A CONSISTENT BASIS TO START THE VEHICLE. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

ON 8/15/14 WE CAME OUT TO THE VEHICLE AND IT WOULD NOT START. NO POWER AT ALL AND THE KEY WOULD NOT COME OUT OF IT. LEFT THE VEHICLE SIT OVERNIGHT AND SAME THING IN THE MORNING ON 8/16/14. WE CALLED AND GOT A JUMP FROM A TOW TRUCK AND DROVE THE VEHICLE HOME. WHILE TRAVELING HOME ON THE INTERSTATE (70 MPH), MY HUSBAND NOTICED THAT WHEN HE TURNED THE DRIVING LIGHTS ON THE VEHICLE SHUT OFF. (LUCKILY HE KNEW WHAT TO DO AND MANAGED TO NOT KILL ALL OF US IN THE VEHICLE AND ANYONE AROUND THE VEHICLE; (2 ADULTS AND 2 CHILDREN IN VEHICLE;) HE ALSO NOTICED THAT WHEN HE SIGNALED A LANE SWITCH THE CRUISE CONTROL WOULD TURN ITSELF OFF. WE GOT THE VEHICLE BACK TO OUR HOUSE, WAITED 15 MINUTES AND TRIED RESTARTING AND THE BATTERY WAS COMPLETELY DEAD AGAIN. (NO DOME LIGHT, BELLS OR ANYTHING WHEN OPENING THE DOOR). SINCE THEN, HE HAS TRIED PUTTING A DIFFERENT BATTERY IN IT AND WE GET THE SAME RESULTS. WHEN WE GOT HOME WE DID A GOOGLE SEARCH AND FOUND SEVERAL OTHERS THAT THIS SAME THING HAS HAPPENED TOO. LUCKILY NO ONE HAS BEEN KILLED FROM IT BUT IT IS EXTREMELY SCARY WHEN YOUR VEHICLE TURNS OFF DOING 70 MPH. I WOULD ALSO LIKE TO INFORM YOU THAT THERE WAS NO WARNING WHATSOEVER THAT THE BATTERY WAS LOW OR THERE WERE ANY ELECTRICAL COMPLICATIONS GOING ON WITH THE VEHICLE. THERE IS NO VOLTAGE METER ANYWHERE ON THE VEHICLE. NO WARNING LIGHTS CAME ON EITHER.

Mileage: 45,000

CAR JUST STOPPED RUNNING WE WERE ABLE TO COAST TO A STOP ON A 6 LANE HWY GOING AROUND ST PAUL. I HAVE WRITTEN ON HERE BEFORE TELLING OF WHAT HAPPENED.AND HOW CHEVROLET SAID ITS NOT A PROBLEM WITH YOUR CAR. SO I CALLED BACK TODAY AND SAID I SEE ITS YOUR PROBLEM NOW,SO WHAT DO I DO THEY SAY WE HAVE NO FIX YET, BUT TAKE IT IN AND LET THEM SEE WHATS WRONG. FIRST ITS OUT OF WARRT. SO I LL BE PAYING FOR SOMETHING I AM SURE ! SECOND WHY RECALL IF YOU CANT FIX IT ???? SCARE YOU INTO BUYING A NEW ONE . SOMEONE MUST HAVE PUT SOME HEAT ON THEM I WAS THINKING IT WAS YOU GOOD JOB NOW GET THEM TO FIX IT'. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE AND WHEN THE ENGINE WAS OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

LOSS OF POWER, SERVICE STABILITRAC, SERVICE TRACTION CONTROL STARTED FLASHING...THE CAR LOST ALL POWER, SHIFTED EXTREMELY HARD AND WOULD ONLY GO ABOUT 5 TO 10 MILES PER HOUR. I WAS ON A MAIN ROAD WITH A LOT OF TRAFFIC WHEN THIS HAPPENED, EXTREMELY DANGEROUS SITUATION. I TOOK THE VEHICLE TO THE GM DEALER THE FIRST DAY, THEY COULD NOT FIND THE CODE AND THE CAR RAN FINE ON MY WAY HOME FROM WORK. THE NEXT MORNING IT DID IT AGAIN, TOOK IT BACK TO THE DEALER AND THEY HAD TO REPLACE THE THROTTLE BODY WHICH COSTS ALMOST $700. THAT WAS IN FEBRUARY, I AM NOW 400 MILES FROM HOME AND IT IS DOING THE EXACT SAME THING AGAIN....GOING TO CALL A DEALER TODAY AND HOPEFULLY IT WILL BE TAKEN CARE OF AT NO COST. I CALLED GM ABOUT THIS ISSUE AND THEIR RESPONSE WAS THAT THERE IS NO RECALL ON THIS VIN# AT THIS TIME, YET I KNOW THERE ARE RECALLS OUT DUE TO THE THROTTLE BODY. *TR

Mileage: 52,835

AFTER PARKING THE VEHICLE, I AM UNABLE TO REMOVE THE KEY OR TURN THE VEHICLE OFF SO I CANNOT REMOVE THE KEY FROM THE IGNITION. I FOUND OUT THAT THE WIRING HARNESS IN THE SHIFTER HAD BECOME WORN AND NEEDED TO BE REPLACED. I REPLACED THE HARNESS AND AGAIN NOT 1 YEAR LATER I AM HAVING THE SAME PROBLEM. I SENT CHEVY AN EMAIL AND I AM WAITING FOR A REPLY. *TR

CAR WAS CHECKED OUT FOR ELECTRICAL NOISE COMING FROM THE DASHBOARD FROM CHEVROLET DEALER AND SAID THAT THE VEHICLE HAD A ELECTRICAL PROBLEM WITHIN THE DASHBOARD AREA (PART- AIR INLET RECIRCULATION VALVE, ACTUATOR) WHICH IS WHY WE HEARD LOUD CLICKING NOISES, NOISES WOULD AT TIME CONTINUE EVEN WHEN THE CAR WAS IN OFF POSITION. BUT THREE DAYS LATER TOOK THE CAR TO MY TRUSTED MECHANIC TO HAVE ISSUE FIXED (NON-DEALER) AND MECHANIC NOTICED THAT THE STEERING COLUMN WAS BROKEN (PART: RACK-AND-PINION), AND SAID THAT IT HAS BEEN THIS WAY FOR AWHILE. MECHANIC SHOWED ME EXACTLY WHAT THEY SAW AND INDEED THE COLUMN WAS BROKEN. MECHANIC SAID THAT HE IS SURPRISED WE HAVE NOT HAD AN ACCIDENT DUE TO THIS ISSUE AND THAT WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE AND THAT IT NEEDS TO BE FIXED ASAP. *TR

LOOSE IGNITION KEY. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME LODGED INTO THE IGNITION AND WOULD NOT MOVE PASS THE ACC POSITION CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 105,000.

Mileage: 105,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL AND BRAKES WERE UNRESPONSIVE. THE CONTACT MENTIONED THAT THE DRIVER LOST CONTROL OF THE VEHICLE CAUSING IT TO ROLL OVER INTO A RIVER. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED LACERATIONS AND BRUISING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 40,445. UPDATED 10/7/14*CN

Mileage: 40,445

1) AIRBAG LIGHT INTERMITTENTLY HAS GONE ON AND OFF FOR MONTHS. I ASKED DEALER ABOUT IT, THEY SAID IT WOULD BE EXPENSIVE TO DIAGNOSE BECAUSE THEY WOULD HAVE TO TRACE THE WIRING HARNESS, REMOVING SEAT AND DASHBOARD. LABOR WOULD BE EXPENSIVE. I COMPLAINED TO GM ON A COUPLE OF OCCASIONS AND WAS GIVEN A CASE#. I WAS TOLD CAR IS OUT OF WARRANTY, THEREFORE, IT WOULD BE MY EXPENSE TO HAVE THIS DIAGNOSED AND FIXED. DEALER SAID AIRBAG WOULD NOT DEPLOY IF LIGHT IS ILLUMINATED. THIS A MAJOR SAFETY DEFECT. FALL 2013. 2) THE REAR WINDOW DEFROSTER STOPPED WORKING LAST FALL 2013. I HAD TO PAY FOR TOTAL REPAIR AS IT WAS NOT COVERED UNDER WARRANTY. THEY SAID IT WAS A WIRING ISSUE. IMPALA'S HAVE BEEN KNOWN TO HAVE ISSUE. OCT 2013. 3) THE GAS PEDAL FELL OFF WHILE I WAS DRIVING. DEALER SAID THEY NEVER EXPERIENCED ANYTHING LIKE THAT BEFORE, BUT WOULD HAVE TO REPLACE THE ENTIRE ASSEMBLY. NOT COVERED UNDER WARRANTY, THEREFORE, ENTIRE COST WAS MINE. SAFETY ISSUE. SEPT 2013 4) THE EVAP VENT VALVE AND SOLENOID HAD TO BE REPLACED. SYSTEM LEAK PRESSURIZED EVAP WOULD NOT HOLD. APR 2012 OTHER ISSUES HAVE BEEN REPORTED/REPAIRED, HOWEVER, DO NOT HAVE PAPERWORK AT TIME OF THIS COMPLAINT. *TR

I WAS TAKING A RIGHT TURN WITH MY CAR AND MY LEG BUMPED MY KEY CHAIN, WHICH IN TURN CAUSED THE IGNITION TO SHUT OFF. THANKFULLY I WAS ABLE TO PULL OVER AND RE-START THE CAR! *TR

Mileage: 85,000

WHEN THE INCIDENT FIRST OCCURRED, THE ENGINE LIGHT CAME ON AND THE DASH READ "SERVICE STABILITRAK", "SERVICE TRACTION CONTROL" AND "ENGINE POWER REDUCED". IT SEEMED FINE WHEN I TURNED OFF THE CAR AND TURNED IT BACK ON. THE NEXT INCIDENT DIDN'T HAPPEN UNTIL A WHILE LATER, AND THEN IT WASN'T THAT BAD. A FEW MONTHS LATER, I WAS DRIVING BACK ON THE HIGHWAY AND THE SAME THING HAPPENED, EXCEPT IT SAID "STARTING DISABLED, SERVICE THROTTLE" AND THE CAR SHUT OFF. I PULLED OVER TO THE SIDE AND I WAS ABLE TO RESTART THE CAR AFTER WAITING A FEW MINUTES. IT WAS A SCARY EXPERIENCE. EVENTUALLY, LEADING UP TO TODAY, MY CAR GOT WORSE AND WORSE, AND EVENTUALLY IT JUST STARTED TURNING OFF AT STOPLIGHTS WITH THE MESSAGE "STARTING DISABLED, SERVICE THROTTLE". IT STARTS WITH THE OTHER MESSAGES ALMOST AS SOON AS I TURN ON THE CAR. THE ENGINE REVS AND THE CAR SOUNDS AWFUL. *TR

Mileage: 46,000

WHILE DRIVING DOWN I 80 WEST OF PRINCETON ILL THE CHECK ENGINE LIGHT CAME ON FOLLOWED BY THE CHECK TRACTION CONTROL LIGHT .THE DASH THEN LIGHT UP LIKE A CHRISTMAS TREE WITH LIGHTS I HAD NEVER SEEN AND CAN NOT DUPLICATE WITH TURNING THE KEY TO ON .THE CAR IMMEDIATELY DIED AND I LOST POWER STEERING AND BRAKES .I GOT THE CAR STOPPED SAFELY .I CALLED A MECHANIC IN THE TOWN I LIVE IN AND HE ASKED IF IT WOULD START AGAIN. EARLIER WHEN I TRIED TO START IT ACTED AS THOUGH THE BATTERY WAS DEAD. THIS TIME IT STARTED AND I DROVE IT HOME .A LOCAL REPAIR SHOP REPLACED THE GAS PEDAL .I HAD BOUGHT THIS CAR NEW AND IT HAS NEVER BEEN IN A CRASH OR HAD ANY REPAIRS DONE BESIDES ROUTINE SERVICE. NO ONE WAS HURT BUT THIS CAR SHOULD NOT HAVE SHUT OFF AT 70 MPH BECAUSE OF A DEFECTIVE SENSOR ON A GAS PEDAL.I AM A RETIRED STATE TROOPER AND I AM SURE MY TRAINING SAVED ME FROM BEING IN AN ACCIDENT YESTERDAY BECAUSE I HAPPENED TO HAVE OTHER CARS AND SEMI S DRIVING NEAR ME. *TR

Mileage: 83,000

AFTER WET WEAR HER STABILITY LIGHT MESSAGE, TRACTION CONTROL COMES ON WHILE DRIVING AS DOES ENGINE POWER REDUCED MESSAGE POWER IS REDUCED AND VEHICLE DIES IF YOU DO NOT PULL OVER AND TURN IT OFF AND BCK ON. THIS IS A VERY DANGEROUS AND EXPENSIVE PROBLEM WHICH GM IS AWARE OF AND COULD CAUSE SERIOUS INJURIES IF NOT DEALT WITH. *TR

Mileage: 82,000

MY WIFE WAS DRIVING ON A FOUR LANE IN MN WHEN THE CAR JUST QUIT,AS LUCK WOULD HAVE IT THERE WAS A OFF RAMP AND WE COASTED UP TO THE TOP. WE DIDN'T KNOW WHAT HAPPENED SO WE NEVER REPORTED IT,AND IT STARTED RIGHT BACK UP. WASN'T TILL TODAY MY WIFE SAW WHERE GM HAD A PROBLEM SOUNDING LIKE HAPPENED TO US. SO I WENT ON LINE WITH GM THE GIRL SAID TAKE IT TO A DEALER ,ITS OUT OF WARRANTY SO I LL HAVE TO PAY GRRRRRRRRR I SAID ITS NOT MY TROUBLE WHY SHOULD I HAVE TO PAY FOR SOMETHING THAT IS YOUR FAULT. SHE DIDN'T CARE,NO BIG SURPRISE ! I TOLD HER THAT I PRINTED OUT WHAT SHE AID SO IF SOMETHING HAPPENS TO MY WIFE OR ME I HAVE PROOF I TOLD THEM OF MY TROUBLE. THOUGHT YOU WOULD JUST LIKE TO KNOW SO IF ANYONE ELSE SHOULD REPORT THE PROBLEM THEY ARE NOT ALONE. *TR

Mileage: 450,000

MY IMPALA KEEPS GIVING ME A WARNING LIGHT THAT SAY SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED. IT STAY ON FOR A LITTLE WHILE AND THEN GOES OFF. CANNOT SEEM TO FIND OUT WHY IT IS DOING THIS BUT VERY CONCERNED THAT MY CARS SPEED WILL REDUCE WHILE I AM IN TRAFFIC. *TR

Mileage: 77,000

HAD TO PUT A NEW BATTERY IN AND THEN THE MESSAGE LIGHT CAME ON TO SERVICE THE AIR BAG....THEY SAID A MODULE WENT OUT UNDER THE DRIVERS SEAT AND UNDER THE LEFT FRONT BUMPER.......IT WILL COST $ 1030 + TAX...ONLY 43,000 MILES ON THE CAR. I CANT AFFORD TO HAVE IT FIXED AND I'M TOLD THAT THE AIRBAG WONT WORK IF I GET IN AN ACCIDENT TILL I GET IT FIXED.........WOULD THAT KEEP MY INSURANCE FROM PAYING IF I DO GET IN AN ACCIDENT AND THEY SEE THE AIR BAG SHOULD HAVE BEEN SERVICED?? *TR

Mileage: 43,000

MY WIFE AND I WERE TRAVELING NORTH ON PA ROUTE 15. WE WERE ON SPEED CONTROL AT 55 MPH. AN ERROR SIGNAL APPEARED ON THE DASH BOARD SAYING SERVICE TRAKCONTROL A FEW SECONDS LATER A SIGNAL SAID--- LOSING ENGINE POWER. I WAS ABLE TO GET TO A SOMEWHAT NARROW SHOULDER IN A FEW SECONDS BEFORE THE ENGINE DIED. I COULD NOT START THE CAR. A CALLED AAA AND AFTER 45 MINUTES WAS TOWED TO A GARAGE IN DILLSBURG. JUST BEFORE THE TOW TRUCK ARRIVED I WAS ABLE TO START THE CAR. THE MECHANIC TRIED TO DETERMINE THE CAUSE AND COULD NOT. I DECIDED TO DRIVE ON TO MY DESTINATION IN. NJ THE ERROR SIGNALS APPEARED ONCE MORE BUT I WAS ABLE TO PULL INTO A SERVICE STATION AND SIT. I RESTARTED CAR AND DROVE TO MY DESTINATION. THE NEXT DAY I WENT TO "RT 46 CHEVROLET"IN NJ THREE DAYS LATER A NEW ACCELERATOR PEDAL WAS INSTALLED AND I WAS ABLE TO DRIVE TO MY HOME IN NY STATE.. IT WAS VERY SCARY TO LOSE POWER ON A HWY AT 55 MPH AND I WONDER ABOUT TRUSTING THE CAR!!!!! *TR

Mileage: 44,000

EVERY OTHER WEEK OR SO I GET THE "ENGINE POWER REDUCED/ SERVICE STABILTRACK/ SERVICE TRACTION CONTROL" AND THE CAR WILL LOOSE POWER. AFTER AN HOUR OR SO OF SITTING WITH THE CAR OFF, IT RESETS AND THE CHECK ENGINE LIGHT STAYS ON UNTIL THAT EVENTUALLY ALSO RESETS. TODAY I WAS DRIVING THE SAME TROUBLE CODES CAME ON AND THE CAR COMPLETELY LOST POWER I HAD NO ABILITY TO ACCELERATE, THE POWER STEERING WAS DISENGAGED IT ALSO MENTIONED SOMETHING ABOUT THE THROTTLE BODY THIS TIME. LUCKILY I PULLED INTO A NEARBY PARKING LOT AND THE CAR RESET AFTER SITTING FOR ABOUT AN HOUR. THIS WARNING LIGHT AND THE REDUCED ENGINE POWER HAS BEEN AN ONGOING ISSUE BUT I NEVER LOST COMPLETE POWER TO THE ENGINE AND STEERING LIGHT UNTIL TODAY. THIS IS AN UNACCEPTABLE ISSUE THAT IS ONGOING WITH MANY GM OWNERS. THERE NEEDS TO BE A RECALL IMMEDIATELY! *TR

Mileage: 70,000

THE REAR DEFROSTER STOPPED WORKING. AFTER INVESTIGATING THE ISSUE I DISCOVER THE ELECTRICAL HARNESS CONNECTORS HOLDING THE WIRING FOR THE REAR DEFROSTER(AND ALL OTHER WIRES) IS BURNT., THE ELECTRICAL CONNECTORS ARE HARNESSES FOR WIRING LEADING FORM THE ENGINE AREA, TO THE REAR OF THE VEHICLE FOR ALL ELECTRICAL COMPONENTS, INCLUDING THE REAR DEFROSTER. VISIBLY YOU CAN SEE THE AREA THAT IS BURNT FOR THE REAR DEFROSTER. THE WIRING FOR THE REAR DEFROSTER IS NOT FUSED, AND IN MY OPINION IS A FIRE HAZARD. WHILE DOING RESEARCH ON THIS ISSUE I DISCOVER THAT OTHER OWNERS HAVE HAD THESE ISSUES, AND IS VERY PROMINENT IN IMPALA'S BETWEEN 2006 AND UP. WITH OUT A FUSE FOR THE REAR DEFROSTER THERE IS NO SAFETY MECHANISM PREVENTING A SHORT, OR BURN OUT OF THE COMPONENTS, THUS CREATING THE POTENTIAL FOR A FIRE INSIDE THE COMPARTMENT OF THE VEHICLE, AND THE REAR DEFROST NOT TO WORK. *TR

Mileage: 74,500

MY WIFE WAS DRIVING ON INTERSTATE AND ALL OF A SUDDEN LIGHTS START FLASHING ON DASH BOARD SAYING TRACTION CONTROL, ENGINE PERFORMANCE REDUCED AND CHECK ENGINE LIGHT COMES ON. CAR COMPLETELY SHUTS DOWN ON MAJOR HIGHWAY. GM NEEDS TO DO SOMETHING!!!! BEFORE SOMEONE SERIOUSLY GETS HURT OR WORSE. WENT TO AUTO SHOP AND THEY SAID IT IS THE ACCELERATOR PEDAL SENSOR GONE BAD ALREADY AT 56,103 ? I JUST BOUGHT THE CAR, AND ONLY HAD IT FOR 1 YEAR. I WILL NEVER BUY ANYTHING GM MAKES OR RECOMMENDED THERE VEHICLES TO FAMILY OR FRIENDS THIS IS RIDICULOUS. SOMEONE NEEDS TO CARE ABOUT PUBLIC SAFETY BECAUSE OBVIOUSLY THEY DO NOT. PLEASE DO A RECALL AND SAVE A LIFE !!!!! *JB

Mileage: 56,103

WHEN TURNING ON THE AIR, THERE IS A KNOCKING NOISE ON THE PASSENGER SIDE BY THE GLOVE BOX. SOUNDS LIKE THE AIR DOOR ACTUATOR. IT WAS THE SAME THING WITH MY 2003 CHEVY IMPALA. CHECK ON YOUTUBE. THERE MORE AND MORE PROBLEMS WITH THIS PART. JUST PURCHASE THIS VEHICLE ON JULY 24, 2013 AT A DEALERSHIP. *TR

Mileage: 51,923

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, ALL OF THE INSTRUMENT PANEL FUNCTIONS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR

Mileage: 40,000

RIDING ALONG AT 70 MPH TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT COMES ON. COMPUTER SAYS ENGINE SPEED IS REDUCED. DROVE TWO MORE MILES TO PULL OVER SAFELY BUT CAR CUT OFF AND COMPUTER SAYS ENGINE START IS DISABLED AND CAR WOULD NOT RESTART UNTIL I UNHOOKED BATTERY. NOT REAL FUN WITH RUSH HOUR IN ST. LEWIS.GLAD I WAS NOT [XXX]ENDED. *TR

Mileage: 44,750

KEY WONT TURN CAR OFF COMPLETELY, WONT COME OUT OF IGNITION, I SEE WHERE MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH CHEVY, WHY NO RECALL? OBVIOUSLY ITS A PROBLEM COMING FROM GM. *TR

Mileage: 54,000

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE WAS UNABLE TO REMOVE THE KEY OR TURN THE VEHICLE OFF. HE EVENTUALLY DISCONNECTED THE BATTERY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT WIRING IN THE SHIFTER HAD BECOME WORN AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 47,000.

Mileage: 47,000

PURCHASED BY CHEVY 2010 IMPALA ON JANUARY 25TH OF THIS YEAR AND JUST LAST NIGHT (MARCH 18TH AROUND 715PM) ON MY WAY HOME FROM WORK JUST AS I WAS SPEEDING UP AFTER GETTING ON THE 405 IN WA. MY CHECK ENGINE LIGHT CAME ON, THE SERVICE STABILITYTRAC CAME ON, CHECK ENGINE LIGHT AND THERE WAS THIS OTHER LIGHT WHAT LOOKED LIKE TO BE A PICTURE OF THE CAR SWERVING ON ICE ALSO CAME ON. MY CAR SLOWED DOWN, BUT NEVER CUT OFF. MY GET UP ON MY CAR WASN'T WHAT IT NORMALLY IT. I WAS ABLE TO MAKE IT HOME FROM WORK, BUT I THOUGHT IT WAS WEIRD THAT MY CAR STARTED TO DO THAT. I PURCHASED THIS CAR WITH ONLY A LITTLE OVER 40K MILES ON IT. I CHECKED THE OWNERS MANUAL AND THERE IS NOTHING IN THERE ABOUT A "SERVICE STABILITYTRAC". I IMMEDIATELY SEND 2 EMAILS TO THE GENTLEMAN THAT I WORK WITH AT THE LOCAL DEALERSHIP THAT I GOT MY CAR FROM. IT WAS AFTER HOURS WHEN I SENT THE EMAILS, SO I HAVE YET TO GET A RESPONSE. THIS MORNING THOUGH, MY CHECK ENGINE LIGHT WAS THE ONLY THING THAT CAME ONE THIS MORNING. I WENT AHEAD AND DROVE INTO WORK WHICH IS ABOUT 25MILES AWAY FROM MY HOME AND THE CHECK ENGINE LIGHT STAYED ON, BUT YET THE OTHER 2 DIDN'T EVER COME ON AND THERE WAS NO PROBLEM WITH ACCELERATING. THIS IS MY FIRST EVER NEWER CAR AND I LOVE LOVE LOVE IMPALA'S, BUT I HAVE BEEN READING ALL THE OTHER POSTS AND IT CONCERNS ME BECAUSE I'M NOT RICH NOR DO I HAVE THE MONEY OR TIME TO FIX A PROBLEM THAT WASN'T CREATED BY ME. IT'S VERY DISAPPOINTING TO KNOW THAT WITH ALL THESE POSTINGS THAT GM HASN'T STEPPED IN AND FIXED THIS PROBLEM NOR COME UP WITH A PROACTIVE SOLUTION FOR THEIR CUSTOMERS. *TR

MY KEY IS STUCK IN THE IGNITION AND WILL NOT TURN BACK TO THE OFF POSITION SO I CAN GET THE KEY OUT. I HAVE TO DISCONNECT MY BATTERY TO KEEP THE BATTERY FROM DRAINING COMPLETELY WHEN NOT IN USE AND RECONNECT MY BATTERY WHEN I NEED TO DRIVE MY CAR, AND I CANNOT LOCK MY CAR BECAUSE OF THIS. I FEEL THIS IS A SAFETY ISSUE BECAUSE I COULD GET INJURED WHILE CONNECTING OR DISCONNECTING MY BATTERY AND I CANNOT SECURE MY CAR. THE PASSENGER AIR BAG INDICATOR IS ON. IT WAS NOT ON WHEN I PURCHASED THIS USED CAR BUT IT CAME ON AT APPROXIMATELY 70,000 MILES. MY REAR DEFROSTER BARELY WORKS. THE SPEEDOMETER STICKS AT ZERO THEN STARTS WORKING FOR A FEW TENTHS OF A MILE THEN GOES BACK TO ZERO AGAIN. I HAVE TO GUESS WHAT SPEED I AM GOING. THE SPEEDOMETER STARTED MALFUNCTIONING AT ABOUT 68,000 MILES. CHEVROLET REFUSES TO REPAIR ANY OF THE ABOVE AT THEIR EXPENSE. STATING THERE IS NO RECALL ON THIS VEHICLE. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THE KEY GETTING STUCK IN THE IGNITION ON MANY MODELS OF CHEVROLET VEHICLES ON THE INTERNET. WHY ISN'T THERE A RECALL ON THESE ISSUES? *TR

Mileage: 70,000

WHILE TRAVELING AWAY FROM HOME I PARKED MY CAR AND THE KEY IS STUCK IN THE IGNITION. THIS IS A SAFETY HAZARD DUE TO I HAD TO LEAVE THE KEYS IN THE CAR. THE NEXT MORNING THE CAR WOULD NOT START DUE TO THE BATTERY BEING DRAINED BECAUSE THE KEY WAS NOT IN THE OFF POSITION. THEREFORE I HAD TO BE TROUBLED WITH FINDING JUMPER CABLES WHILE AWAY FROM HOME OR BE TOWED TO THE NEAREST CHEVROLET DEALER (WHOM I MIGHT ADD DID NOT HAVE A TECHNICIAN THAT COULD FIX IT ON A SATURDAY MORNING). I CALLED ANOTHER CHEVROLET DEALER IN ANOTHER COUNTY CLOSE BY AND THEIR SERVICE DEPARTMENT IS CLOSED ON SATURDAY. SO THEREFORE I HAVE HAD TO EITHER LEAVE MY VEHICLE RUNNING, LOOSEN THE BATTERY CABLES OR BE CLOSE BY TO ANOTHER VEHICLE THAT CAN GIVE ME A JUMP. (MORE INCONVENIENCE AND SAFETY HAZARDS FOR A FEMALE) I NOTICE WHILE RESEARCHING THE PROBLEM ONLINE THAT THIS PROBLEM HAS OCCURRED ON THE IMPALA SINCE THE YEAR 2000. IT IS NOW 2013 AND THE PROBLEM HAS NOT BEEN RECALLED OR IMPROVED OVER THE YEARS. I FEEL THIS NOT ONLY IS AN INCONVENIENCE TO ME (YOUR CUSTOMER) BUT ALSO IS A SAFETY FEATURE THAT HAS FAILED TO EXCEED MY EXPECTATIONS OF DRIVING A CHEVROLET VEHICLE. I EXPECT AND HOPE THAT MY INCONVENIENCE CAN HAVE AN IMPACT ON CHEVROLET TO NOT ONLY TAKE CARE OF MY PROBLEM BUT CORRECT THE SITUATION AND RECALL THE PROBLEM SO OTHER INDIVIDUALS WILL NOT EXPERIENCE THIS TURMOIL. RESEARCH ALSO REFLECTED THAT THE COST TO ME, THE OWNER WOULD BE ABOUT $600 OR MORE TO FIX THE PROBLEM. RIGHT NOW I AM STILL WITH THE KEY STUCK IN THE IGNITION. (MORE INCONVENIENCE OF BEING A CHEVY CUSTOMER) I SUPPOSE I WILL EXPECT A CHECK IN THE MAIL TO COVER THE EXPENSES THIS HAS CAUSED TO ME (YOUR CUSTOMER). ALSO A FORD DEALER HAS STATED THEY CAN FIX THE PROBLEM. I SEE SOMETHING WRONG WITH THAT PICTURE. BUMPER TO BUMPER WARRANTY HAS EXPIRED..... THANK YOU FOR YOUR ATTENTION TO THIS INCONVENIENCE. *TR

Mileage: 38,173

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE TRAVELING WITH THE CRUISE CONTROL ACTIVATED AT SPEEDS OF 75 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL WAS EXTREMELY DIFFICULT TO READ ON A VERY SUNNY DAY, EVEN WITH HIS SUNGLASSES ON. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT HAD NOTICED THE FAILURE SINCE THE DAY OF PURCHASE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 08/18/10

Mileage: 1,000