2010 CHEVROLET IMPALA Power Train Problems
67 complaints about Power Train
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Power Train Complaints (67)
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engine oil. The engine fan had failed and the transmission was faulty. No further information was available. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.
Mileage: 120,000
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving his vehicle at 40 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle where he returned home and parked it. The contact called the dealer where he was informed that there were no recalls on the vehicle.The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 97,000.
Mileage: 97,000
The car can have moments of power loss where the speedometer suddenly, erratically spikes while the tachometer slightly lags. It almost stalled my vehicle while transmission was in drive while stopped. It feels like dragging when the power loss occurs. This has occurred randomly for the past month, mostly during interstate driving with cruise control operating. It has happened the last six times I have driven, but the previous several times it did not occur. It also occurred in a similar random fashion for the prior two weeks. When it does occur it feels like power drain and deceleration that can last a second and this will occur several times during a twenty minute drive at 70mph. Mechanics at two shops seem confused and don't know where to begin except for a transmission fluid flush. That was completed and the problem has persisted. There are no related error codes. To lose power suddenly and unexpectedly could cause an accident especially if a system failure shuts off the vehicle while driving. This vehicle has had an oil consumption/burning problem since I bought it with around 60,000miles. It needed 2 quarts of oil added between the last oil changes. I have spent $1400 in July of this year on gasket replacements and that did not stop the leak. More gasket heads and an oil pan are going to be need to replaced and the estimate is another $1400. This is too much to be spending on possibly related issues in a short time span that may not resolve the problem.
Service stabilitrak message displayed and reduced engine power to 0 mph while driving. Throttle body, Accelerator pedal position sensor (whole pedal assembly), and ecm replaced. Issue continues. P2138, P2122, P2127 codes present. Stonebriar chevrolet incompetent to resolve.
SOMETIMES WHEN DRIVING AN "ENGINE REDUCED" WARNING WILL POP UP AND WHEN IT DOES SO, THE CAR LIMITS THE AMOUNT OF POWER APPLIED WHEN ACCELERATING. I HAVE TO TURN IT OFF AND SIT A FEW MINUTES BEFORE IT GOES BACK TO NORMAL.
Mileage: 183,487
TRANSMISSION SLIPS FRONT END HITS HARD WHEN BUMPS OCCUR SERVICE AIR BAG IS ON THE DASHBOARD ACTUATOR KNOCKS
THE TRANSMISSION GO OUT AT ANY TIME WHILE YOU'RE DRIVING IT'LL JUST STOPPED IN THE MIDDLE OF TRAFFIC WHICH CAN CAUSE AN ACCIDENT THE COMPANY CHEVROLET NEW THAT THEY PUT BAD TRANSMISSION IN THOSE CARS AND LIGHTS BLINK ON AND OFF. ELECTRICAL ISSUE THE SPEEDOMETER AND THE GAS METER IN MOVES BY ITSELF WHEN THE CAR IS OFF AND WHEN YOU ARE DRIVING THE CAR IT'LL MOVE BY ITSELF DISPLAYING ACCURATE INFORMATION AND THAT'S VERY DANGEROUS I WAS ON THE HIGHWAY IN THE TRANSMISSION JUST WENT OUT IN CARS ALMOST RAN INTO ME I LIKE TO BUY THAT DAY BECAUSE OF THE TRANSMISSION EVERYBODY I KNOW WITH THIS CAR HAS THE SAME ISSUE SOMETHING REALLY NEEDS TO BE DONE ABOUT IT BEFORE SOMEONE DIES
Mileage: 1,679
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT TO DRIVE OR REVERSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE TRANSMISSION WAS REPLACED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Mileage: 109,000
WAS DRIVING MY IMPALA 2010 AND STOPPED AT A DOUBLE SIDED ROAD IN ALDIE VA TO TAKE A LEFT AND THE VEHICLE MOVED A ABOUT TWO FEET WHILE TAKING LEFT AND THEN IT STUCK THERE , THE RPM'S KEPT GOING UP BUT THE CAR WOULDN'T MOVE, THERE WAS A VEHICLE COMING FROM OPPOSITE SIDE AND WHILE I PANICED THE VEHICLE MADE A JERKING HARD SHIFT AND STARTED TO DRIVE AGAIN. ITS 59000 MILES ON THE VEHICLE AND ITS TRANSMISSION HAS WORN OUT ALREADY !! BECAUSE ITS OLDER THAN 5 YEARS THE COMPANY WONT GIVE THE WARRANTY
Mileage: 59,860
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE DID NOT RESPOND AND JERKED FORWARD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE EVER SINCE IT WAS PURCHASED ON SEPTEMBER 19, 2019. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 197,000.
Mileage: 197,000
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED VIOLENTLY AND FAILED TO ACCELERATE. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL FOR A MOMENT AND THE DEPRESS IT AGAIN TO GAIN ACCELERATION. THE VEHICLE WAS TAKEN TO PINEGAR CHEVROLET (769 US HIGHWAY 60, EAST REPUBLIC, MO 65738, (417) 732-1871), BUT NO FAILURE WAS FOUND. HOWEVER, THE DEALER FLUSHED THE ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Mileage: 45,000
DRIVING UPHILL & THE SERVICE STABILTRAK & THE SERICE TRACTION CONTROL WORDS CAME ON FOLLOWED BY REDUCE OF ENGINE POWER & THE SERVICE ENGINE LIGHT & TRACTION CONTROL LIGHT CAME ON. WE COULD STILL DRIVE AT ABOUT 20 MPH UPHILL & 45-50 ON FLAT ROADS. WE SHUT THE CAR OFF 4 ABOUT 2 HRS 2 COOL DOWN. BUT THEN AS SOON AS WE HEADED UP A HILL IT STARTED ALL OVER.
Mileage: 112,000
NO PROBLEM W TRANSMISSION UNTIL IT BROKE DOWN HALLOWEEN MY CAR HAS JUST UNDER 68K MILES THIS IS RIDICULOUS NOTHING WAS WRONG DROVE NO ISSUES, WENT TO LEAVE WHEN I TTOOK OFF NOTICE LOUD METAL ON METAL GRINDING NOISE, LIKE NO ENGINE POWER
Mileage: 67,500
I LIVE IN MEMPHIS TN. I LEASED A VEHICLE FROM IFINANCE IN NESBIT, MS. AFTER GETTING VEHICLE TOWED BY THEM I CALLED TO INFORM THEM OF LEAK AND CLUNKING NOISES COMING FROM UNDER VEHICLE.SO, AS IM DRIVING IN MY APARTMENT COMPLEX WITH MY KIDS I LOOSE POWER OF STEERING WHEEL AND ALMOST CRASH WITH A PARKED CAR. AFTER STOPPING I INSPECT THE VEHICLE I NOTICE THE MOTOR AND FRAME IS PARTIALLY LOOSENED FROM CAR, ALSO NOTICED A SCREW BROKE UNDER FRAME WHICH HOLDS BOTTOM CARRIAGE TO CAR FRAME,IT WAS LAYING UNDER VEHICLE, AFTER I STOPPED THUS DISABLED STEERING ,IT TURNS FREELY NO WHEEL PLAY, AND I ALMOST WRECKED IN APARTMENT COMPLEX BECAUSE MOTOR CAME PARTIALLY LOOSENED. I CANT DRIVE THE VEHICLE AND NOW IT HAS TO BE TOWED HOME AND TOWED AGAIN TO THEIR LOT TO BE REPAIRED
Mileage: 172,000
WHEN I FIRST PURCHASE MY CAR FROM A USED CAR DEALER WHICH IS SMART AUTO DEALER, 2 WEEKS LATER MY VEHICLE WILL START TO HAVE ISSUES WHILE MY VEHICLE IS IN MOTION ON THE SERVICE STREETS. WHENEVER I AM MAKING A LEFT TURN MY ALERT ALARM WILL LIGHT UP ON DASH STATING SERVICE BRAKE ASSIST , SERVICE STABILITRAK , SERVICE TRACTION CONTROL AND ABS LIGHT, THIS WILL GO ON & OFF, BUT NOW IT STAYS ON CONSTANTLY. WHILE TURNING LEFT, THERE WILL BE A GRINDING NOISE, CAR TENDS TO REDUCE ITS POWER, LIKE ITS HARD FOR ME TO TAKE OFF AND MY VEHICLE WILL KICK SO HARD, LIKE SOMETHING IS LOCKING. ALSO ANOTHER ISSUE IS WHILE PARKED ON A SLANTED CARPORT, MY VEHICLE WILL NOT GO INTO REVERSE GEAR. I FEEL LIKE MY VEHICLE IS GOING TO BREAK BECAUSE, I HAVE TO FORCE IT TO GET INTO REVERSE GEAR, THAT THE VEHICLE WILL MAKE THE LOUDEST NOISE, LIKE MY AXLE IS GOING TO BREAK ON ME. ACCORDING TO THE DEALERS SERVICE DEPARTMENT ITS NOT SHOWING UP ON THERE DIAGNOSTIC AS ANY ISSUES. CAN SOMEONE PLEASE TELL ME IF THERE IS A RECALL ON MY VEHICLE? THERE WAS A KNOWN RECALL, BUT MY VIN# IS NOT SHOWING UP. DEALERS ARE TRYING TO CHEAT ME
Mileage: 95,000
HAVING TROUBLE WITH MY IMPALA 2010 WITH SHIFTING OF THE TRANSMISSION FROM FIRST TO SECOND GEAR. IT SEEMS TO BE SLIPPING SOMETIMES NOT ALL THE TIME.
Mileage: 163,000
AT 108492 MILE THE TRANSMISSION STOPPED WORKING THERE WAS NO WARNING WHAT SO EVER WE WERE SITTING AT A RED LIGHT AND IT WOULD NOT GO IN ANY GEAR. WAS TOWED TO MULTISTATE TRANSMISSION IN WATERFORD, MICHIGAN AND COST $2,259.76 TO BE REPAIRED I WOULD LIKE TO BE REIMBURSED SOME IF NOT ALL THIS MONEY
Mileage: 108,492
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD NOT OPERATE IN THE REVERSE POSITION. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION "SLIPPED" SEVERAL TIMES AND CAUSED THE CONTACT TO APPLY SIGNIFICANT PRESSURE TO THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Mileage: 68,000
SERVICE STABILITRAK INDICATOR SHOWED UP AND THE VEHICLE DOES NOT RUN PROPERLY (ENGINE SEEMED TO WANT TO STALL, LOSS OF POWER, ROUGH IDLEING, TRANSMISSION 'KICKING'. THIS PROBLEM SHOULD BE REPAIRED BY THE DEALERSHIP AND NOT THE CONSUMER SINCE THE COSTS OF REPAIR ARE (CAN BE) EXTREMELY HIGH. MANUFACTURER SHOULD ENSURE THE PARTS THEY USE FOR STABILITY AND SAFETY WILL LAST FOR THE LIFE OF THE VEHICLE.
Mileage: 69,000
MY CAR DIED ALONG SIDE THE HIGHWAY DUE TO THE TRANSMISSION SUDDENLY FAILING. WE WERE UNABLE TO MOVE IN ANY FORWARD OR REVERSE GEARS. I HAVE NEVER DRIVEN THE CAR HARD, AND ALWAYS MAINTAIN PER MANUFACTURERS SPECIFICATIONS AND GUIDELINES. 2010 IMPALA WITH 130,000 MILES. FORTUNATELY A POLICE OFFICER WAS ABLE TO PARK BEHIND US IN THE ROAD WITH HIS LIGHTS FLASHING TO KEEP CARS FROM RUNNING INTO US UNTIL WE WERE ABLE TO GET TOWED AWAY. I HAD JUST MADE A LEFT HAND TURN ONTO THE HIGHWAY, AND THE TRANSMISSION INSTANTLY FAILED AFTER THE TURN (I HAD DRIVEN ABOUT A MILE FROM MY GARAGE TILL THE FAILURE).
Mileage: 130,914
WHILE DRIVING ON A SECONDARY ROADWAY HEARD A LOUD NOISE THEN LOST STEERING CONTROL AS THE FRONT WHEELS LOCKED AND WAS FORCED OFF THE ROAD VEERING TO THE RIGHT. THE FRONT WHEELS WILL NOT ROTATE IN ANY GEAR NOW VEHICLE WAS TOWED TO THE DEALER. FELDMAN CHEVROLET OF NOVI, MI STATES THERE IS METAL IN THE TRANSMISSION FLUID. LOW MILES AND NO PRIOR ACCIDENTS, NO TRANSMISSION ISSUES PRIOR, DEALER MAINTAINED. LOSS OF STEERING CONTROL IS A SAFETY ISSUE.
Mileage: 51,000
TAKATA RECALL CAR JERKS HARD EVERY TIME YOU PUSH THE GAS TO MOVE FORWARD OR BACKWARD AS IF IT DON'T WANT TO MOVE. AND THE RPM RISE UP
Mileage: 170,000
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT SHIFT LEVER WOULD BECOME STUCK IN THE PARK POSITION AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE FAILURE WAS CAUSED BY THE SHIFT LEVER WIRES BEING TOO THIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING, THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO HEARD A CLICKING NOISE COMING FROM THE ENGINE. IN ADDITION, THE TRACTION CONTROL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 155,000.
Mileage: 155,000
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE LOST POWER ON VARIOUS OCCASIONS WHILE DRIVING. THE SERVICE STABILIZED TRACK LINK, SERVICE TRACTION CONTROL, AND ENGINE POWER REDUCE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
AIRBAG LIGHT GOES ON AND OFF WHILE DRIVING. TOOK TO DEALER SAID IT IS A $700 REPAIR FOR THE "SEAT BELT TENSIONER". TRANSMISSION EXPLODED AT 30,000 MILES. AT 60,000 MILE HAD TO REPLACE TRANSMISSION AGAIN. NOW AT 108,000 MILES TRANSMISSION IS NOW SLIPPING AND NOT ACCELERATING PROPERLY FROM A STOP.
Mileage: 108,200
STOPPED FOR TRAFFIC LIGHT, WHEN ACCELERATING CAR WOULDN"T MOVE FORWARD. HAD TO HAVE CAR TOWED TO GARAGE AND WAS TOLD TRANSMISSION HAS TO BE REBUILT. THERE IS LESS THAN 50,000 MILES ON CAR. PLEASE RESPOND
Mileage: 48,000
PECKING SOUND STARTS WHEN DOOR IS OPEN AND GET FASTER WHEN CAR IS STARTED BUT QUITS SHORTLY AFTER. WILL START PECKING SOMETIMES WHEN ITS JUST SETTING NOT IN USE.
I WAS GOING HOME FROM WORK IN THE MIDDLE OF 4-LANE RUSH HOUR TRAFFIC GOING ACROSS AN INTERSECTION. WITH NO WARNING, NO LIGHTS COMING ON OR ANYTHING MY CAR BEGAN TO LOSE ACCELERATION AND STOPPED THEN IT JUST WOULD NOT MOVE AT ALL! THE TOW TRUCK HAD A HARD TIME GETTING THE CAR ONTO HIS TRUCK AS THE WHEELS LOCKED UP..............NO WARNING LIGHTS, NEVER SLIPPED NEVER HAD ANY TRANSMISSION ISSUES.
Mileage: 112,388
MY TRANSMISSION WENT. I DROVE IT ONE DAY AND THE NEXT I GET IN IT START IT UP PUT THE CAR IN DRIVE AND PRESS THE ACCELERATOR AND THE CAR WON'T MOVE. I THEN PUT IT IN REVERSE AND I COULD USE THE ACCELERATOR TO GO BACKWARDS. NEVER HAD ANY WARNING AND NO LIGHTS EVER LIT UP ON MY DASHBOARD.
Mileage: 94,000
VEHICLE STOPPED MOVING FORWARD AND BARELY GOT OFF THE ROAD TO SAFETY THE TRANSMISSION WAS IN DRIVE AND WOULD NOT MOVE THE VEHICLE TOWED TO GM DEALER. VEHICLE MILEAGE 50,799 TRANSMISSION MAJOR FAILURE, NO FORWARD OR REVERSE MOTION
Mileage: 50,799
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT AFTER THE ENGINE WAS STARTED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS TOWED TO THE DEALER FOR THE SAME FAILURE WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE HAD DETACHED AND NEEDED TO BE REATTACHED. THE VEHICLE WAS REPAIRED THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,801.
Mileage: 46,801
VEHICLE WAS IN MOTION TRAVELING DOWN A STRAIGHT ROAD STRETCH WHEN IT STARTED MAKING CLUNKING NOISES. TOOK CAR OFF ROAD AND PUT IT IN PARK. NOISE STOPPED. ATTEMPTED TO PUT THE CAR INTO GEAR AND WAS UNABLE TO GET THE CAR OUT OF PARK. VEHICLE HAD TO BE TOWED TO REPAIR FACILITY
Mileage: 83,692
THE TRANSMISSION SHIFTER LEVER IS STUCK IN PARK AND THE KEY IS STUCK IN THE IGNITION SWITCH DUE TO A VERY POOR ELECTRICAL DESIGN. THE ELECTRICAL WIRES ATTACHED TO THE CONNECTOR THAT OPERATES THE SOLENOID THAT UNLOCKS THE TRANSMISSION SHIFTER BUTTON IN THE PARK POSITION AND THAT ALSO CONNECTS TO THE IGNITION SWITCH AND OPERATES VARIOUS FUNCTIONS SUCH AS RELEASING THE IGNITION KEY AND ALLOWS THE VEHICLE ELECTRICAL SYSTEM TO BE COMPLETELY TURNED OFF ,BREAKS OFF DUE TO ELECTRICAL WIRES BEING TOO SHORT AND THE BACK AND FORTH MOVEMENT OF THE SHIFTER . CHECKING THE ONLINE BLOGS THIS IS A KNOWN ISSUE THAT HAS BEEN HAPPENING ON SEVERAL GM VEHICLES FOR SOME TIME WITHOUT ANY RECALLS DESPITE CONSTANT CUSTOMER COMPLAINTS DUE TO THE VERY POOR DESIGN. SOME DEALERS HAVE SUGGESTED LEAVING THE KEY IN THE IGNITION SWITCH AND UNLOCKING AND LOCKING THE VEHICLE WITH THE KEY FOB. THIS INVITES VEHICLE THEFT AND BY NOT HAVING THE ELECTRICAL SYSTEM COMPLETELY TURNED OFF, THE BATTERY RUNS DOWN AS THE ACCESSORIES AND IGNITION IS STILL TURNED ON AND THE TRANSMISSION LIGHTS ON THE INSTRUMENT PANEL REMAINS LIGHTED. SOME CUSTOMERS HAVE HAD REPEAT REOCCURRENCES AFTER HAVING THE ISSUE REPAIRED AT A COST OF BETWEEN $500 AND $600. AFTER INSPECTING THE OPERATION OF THE SHIFTER AND THE AFFECT IT HAS ON THE ELECTRICAL WIRING IT IS OBVIOUS THAT THE WIRING WILL FAIL AND IN THE BLOGS AS EARLY AS WHILST UNDER WARRANTEE. I AM CONCERNED IF THERE ARE ANY OTHER ISSUES THAT MAY OCCUR ESPECIALLY SAFETY ONES AS THERE IS 5 WIRES I DO NOT KNOW THE FUNCTION OF EACH WIRE . CAN YOU PLEASE INVESTIGATE THIS ISSUE.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REDUCED ENGINE POWER WARNING LAMP AND THE SERVICE STABILITY TRACTION CONTROL WARNING LAMP ILLUMINATED. EACH TIME THE FAILURE RECURRED, THE SPEED DECREASED TO LESS THAN 20 MPH AND THE VEHICLE SHOOK AND VIBRATED ABNORMALLY. THE VEHICLE WAS TOWED TO A DEALER WHO REPLACED THE THROTTLE BODY POSITION SENSOR. THE MANUFACTURER STATED THAT THE ACCELERATOR PEDAL POSITION SENSOR WAS TO BE REPLACED IN A SPECIAL CONDITION COVERAGE CUSTOMER SATISFACTION CAMPAIGN. THE FAILURE DID NOT RECUR FROM THE DEALER'S REPAIR WHICH WAS OVER A YEAR AGO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,700. *CN
Mileage: 60,700
I WAS DRIVING AND MY CARS ENGINE LIGHT CAME ON 1ST THEN THE TRACTION CONTROL LIGHT. WHEN THEY CAME ON IT REDUCED POWER TO MY ENGINE AND QUIT ON THE INTERSTATE. I HAD LOOKED UP POSSIBLE CAUSES WHEN I HAD A TEST RAN IT WAS SHOWING THROTTLE BODY I REPLACED IT AND IT NEVER FIXED IT UPON RESEARCH I HAVE SEEN MULTIPLE PEOPLE WHO OWNS IMPALAS FROM THE YEARS 2009 AND UP HAVING THE SAME ISSUES AND FEEL IT IS SOMETHING THAT NEEDS TO BE LOOKED INTO. WHAT I HAVE FOUND IDK YET I AM WAITING ON THE PIECE TO SEE IF THIS IS THE ISSUE OR NOT IS THE PEDAL SENSOR COULD BE THE CAUSE. BUT I FEEL IT CAN BE UNSAFE BECAUSE MY CAR HAD QUIT ON A BUSY INTERSTATE WITH CARS TRAVELING AT THE SPEED OF 65MPH AND HIGHER. JUST WHEN I WAS LOOKING IT UP I HAD SAW SO MANY OTHER PEOPLE HAVING THE SAME ISSUES WITH THEIR IMPALAS. PLEASE LOOK INTO IT THANK YOU .\ *TR
Mileage: 90,000
AFTER PURCHASING THIS VEHICLE WITHIN 30 DAYS THE AIR BAG SYSTEM LIGHT CAME ON I TOOK THE VEHICLE BACK TO FUTURE NISSAN OF FOLSOM AND THEY STATED THAT I WOULD HAVE TO CALL THE WARRANTY PEOPLE THERE WAS NOTHING THEY COULD DO ABOUT IT. A WEEK LATER I NOTICED WHEN I SLOW DOWN USING THE BREAKS IT MAKES A SHAKING SOUND, MAKING THE WHOLE CAR SHAKE. THIS VEHICLE ALSO HAS NO COVERAGE WHEN PUMPING GAS I NOTICED THE SILVER CAP INSIDE THAT'S SUPPOSE TO REMAIN CLOSED UNTIL YOU PUT THE GAS PUMP IN THERE IN ALWAYS OPEN, WHICH ALLOWS AIR TO GET INSIDE. MY POWERTRAIN IS NOT ACCELERATIONS PROPERLY, IT TAKES ABOUT A MINUTE FOR IT TO CATCH ITS GEAR. *TR
Mileage: 104,000
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Mileage: 129,000
TO WHOM IT MAY CONCERN: I AM WRITING THIS LETTER ON BEHALF OF MY PARENTS FOR THE GREAT ABUSE THAT HAS BEEN DONE TO THEM. ABOUT 3 YEARS AGO THEY WERE REALLY EXCITED BECAUSE FOR THE FIRST TIME IN THERE LIFE AFTER LIVING HERE FOR CLOSE TO 40 YEARS THEY WOULD HAVE BOUGHT A CAR FROM A DEALERSHIP! A FAIRLY NEW CAR, FIRST CAR FROM A LOCAL AGENCY IN MADERA. THE NAME OF THE DEALER: MADERA CHRYSLER JEEP DODGE. THEY SOLD MY PARENTS A DEFECTIVE FROM THE BEGINNING. THEY KNEW ABOUT THE RECALLS SINCE 10/13/2010 AND 05/25/2010 THIS WAS BEFORE THEY EVEN PURCHASED THE CAR 11/26/2011. THEY ARE DOING UNLAWFUL SALES TO VULNERABLE POOR CUSTOMERS AND ARE NOT IN COMPLIANCE. ACCORDING TO GENERAL MOTORS IT IS AND WAS COMPLETELY THE CAR DEALERSHIPS RESPONSIBILITY TO FIX THESE RECALLS (PLEASE SEE ATTACHED LIST OF RECALLS). THEIR SOLUTION IS TO WELL PURCHASE A NEW CAR FROM THEM. THEY STILL HAVE OUR CAR AND HAVE MADE NO INTENT TO FIX IT. PLEASE HELP US PUT A STOP TO THIS BAD AND CORRUPT SALES MANAGER WHO TAKES ADVANTAGE OF HISPANIC LATINOS WHO DON?T READ OR SPEAK SPANISH. THERE ARE MANY FAMILIES AT RISK WHO MIGHT BUY A CAR THAT IS DEFECTIVE AND THERE CAN BE A HORRIBLE CATASTROPHE OR DEATH. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 72,558
FOR THE LAST FEW MONTHS OFF AND ON MY CHEVY IMPALA HAS STARTING JERKING AFTER TAKING OFF EVEN IF I BARELY PRESS THE GAS PEDAL. IT'S LIKE IT'S STUCK IN GEAR WHEN DRIVING NOT SHIFTING BUT THEN IT DRIVES NORMALLY. I ALMOST GOT REAR ENDED BECAUSE AFTER A STOP AT A LIGHT I STARTED TO TAKE OFF BUT IT HESITATED AND JERKED. HAVE BEEN TALKING TO OTHER CHEVY IMPALA OWNERS EVEN SOME OF THE PREVIOUS GENERATIONS AND THE SAME ISSUE HAS OCCURED WITH THEM ALSO. THIS NEEDS TO BE LOOKED INTO YOU PAY GOOD MONEY FOR A VEHICLE YOU EXPECT IT TO PERFORM AS IT'S SUPPOSE TO. *JS
Mileage: 112,000
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND JERKED FORWARD AS THE ELECTRONIC STABILITY CONTROL AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Mileage: 150,000
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE AFTER A COMPLETE STOP. ADDITIONALLY, THE GEARS WERE DIFFICULT TO SHIFT AND EXCESSIVE FORCED WAS REQUIRED IN ORDER TO SHIFT GEARS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SUBSTANCE SPILLED AROUND THE GEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE AND STABILITY CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT WOULD HAVE TO RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. IN ADDITION, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE SPORADICALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 3/12/15*CN UPDATED 03/26/15.*JB
Mileage: 40,000
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEARS WERE DIFFICULT TO SWITCH WHEN THE VEHICLE STARTED. WHEN THE ENGINE WARMED, THE FAILURE WAS NOT EXPERIENCED. ALSO, THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION AT TIMES. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
THIS HAS HAPPENED ON NUMEROUS OCCASIONS. WHILE DRIVING MY VEHICLE WILL TURN OFF. SOMETIMES ME VEHICLE WILL HAVE TROUBLE STARTING. TURNING THE KEY WILL NOT ENGAGE THE STARTER, THERE WILL BE NO ATTEMPT OF THE MOTOR TO TURN OVER. THIS CONTINUES TO HAPPEN EVEN AFTER THE REMOVAL OF ALL KEY RINGS FROM THE IGNITION KEY. TODAY (11/18/14), MY IMPALA DIED WHILE DRIVING AND THE ENGINE LIGHT TURNED ON. THE CODE STATED THAT THERE WAS A FAULTY IGNITION SWITCH. *TR
Mileage: 50,000
DRIVING ON HIGHWAY WHEN CHECK ENGINE LIGHT CAME ON FOLLOWED BY ALTERNATING "SERVICE STABILITRAK" "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" MESSAGES. ADDITIONALLY, WHILE DRIVING THE TRANSMISSION BEGAN TO SHIFT HARD FROM FIRST TO SECOND. BY THE TIME I GOT HOME AND PARKED IN THE GARAGE (APPROXIMATELY 3 MILES FROM START OF INCIDENT), THE VEHICLE WAS MAKING A LOUD CLANGING NOISE. VEHICLE DELIVERED TO KOOL CHEVROLET IN GRAND RAPIDS MICHIGAN ON 11/4/14. THEY HAVE HAD THE VEHICLE SINCE. THE ONLY THING THEY HAVE FOUND IS THAT THE COMPUTER INDICATES THE CODES WENT OFF WHILE THE CAR WAS PARKED. OTHERWISE, THEY CANNOT DUPLICATE PROBLEM. I AM WORRIED ABOUT DRIVING THE VEHICLE AND THIS INCIDENT HAPPENING AGAIN. I DO A LOT OF HIGHWAY DRIVING AND THE SUDDEN REDUCTION IN SPEED IS A HAZARD AND COULD LEAD TO AN ACCIDENT. *TR
Mileage: 92,158
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION AND AN UNKNOWN BUTTON LOCATED UNDER THE STEERING WHEEL NEEDED TO BE DEPRESSED IN ORDER TO RELEASE THE KEY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIRING FROM THE SHIFT GEAR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Mileage: 65,000
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL AND ABS INDICATORS ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE HUB BEARING WIRE AND THE WIRING HARNESS. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REBUILT TWICE AND THE POWER STEERING RACK AND PINION WAS ALSO REPLACED; HOWEVER, THE RACK AND PINION FAILURE RECURRED AND THE POWER STEERING FLUID WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.
Mileage: 45,000
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE JERKED UNCONTROLLABLY WHEN IT WAS STARTED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Mileage: 21,000
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE REAR OF THE VEHICLE MADE A RATTLING NOISE. AS TIME PROGRESSED, THE RATTLING NOISE CHANGED TO A BANGING NOISE. ALSO, WHILE DRIVING AT HIGH SPEEDS, THE TRANSMISSION SUDDENLY DOWNSHIFTED TO A LOWER GEAR. THE DEALER STATED THAT THE WRONG COIL SPRINGS WERE INSTALLED ON THE VEHICLE AND A VALVE MUST BE REPLACED ON THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 4,000. UPDATED 10/30/14*CN UPDATED 08/28/2017*CT
Mileage: 4,000
I WAS DRIVING DOWN THE STREET AND SUDDENLY I HEARD A POPPING SOUND AND I NOTICED THE CAR WASN'T ACCELERATING NORMALLY SO I MADE IT TO MY DESTINATION AND I STARTED THE CAR UP WENT TO PUT IT IN DRIVE AND IT WOULDN'T ACCELERATE IS WAS THOUGH THE CAR WAS IN NEUTRAL SO I PUT IT IN REVERSE AND IT WENT INTO REVERSE PUT IT 3RD GEAR WOULDN'T ACCELERATE THE I TRIED 2CD GEAR AND IT DROVE KIND OF RUFF SO I THEN TRIED 1ST GEAR AND AND I WAS ABLE TO MAKE IT HOME AT 15 MPH SO I TOOK THE CAR TO THE CHEVY DEALER I BOUGHT IT FROM AND TO MY SURPRISE THEY SAY THERE WERE SOME DEFECTIVE PARTS IN THE TRANSMISSION AND THEY COULD REBUILD THE TRANSMISSION FOR 2100 DOLLARS AND I WOULD HAVE TO PAY 850 TO HAVE IT FIXED BECAUSE MY CAR IS OUT OF WARRANTY AS 7/23/14 THE CAR HAS THE AIRBAG SERVICE LIGHT AND TIRE SENSOR LIGHT THAT APPEARS ON THE DASHBOARD . *TR
Mileage: 81,000
LOSS OF POWER, SERVICE STABILITRAC, SERVICE TRACTION CONTROL STARTED FLASHING...THE CAR LOST ALL POWER, SHIFTED EXTREMELY HARD AND WOULD ONLY GO ABOUT 5 TO 10 MILES PER HOUR. I WAS ON A MAIN ROAD WITH A LOT OF TRAFFIC WHEN THIS HAPPENED, EXTREMELY DANGEROUS SITUATION. I TOOK THE VEHICLE TO THE GM DEALER THE FIRST DAY, THEY COULD NOT FIND THE CODE AND THE CAR RAN FINE ON MY WAY HOME FROM WORK. THE NEXT MORNING IT DID IT AGAIN, TOOK IT BACK TO THE DEALER AND THEY HAD TO REPLACE THE THROTTLE BODY WHICH COSTS ALMOST $700. THAT WAS IN FEBRUARY, I AM NOW 400 MILES FROM HOME AND IT IS DOING THE EXACT SAME THING AGAIN....GOING TO CALL A DEALER TODAY AND HOPEFULLY IT WILL BE TAKEN CARE OF AT NO COST. I CALLED GM ABOUT THIS ISSUE AND THEIR RESPONSE WAS THAT THERE IS NO RECALL ON THIS VIN# AT THIS TIME, YET I KNOW THERE ARE RECALLS OUT DUE TO THE THROTTLE BODY. *TR
Mileage: 52,835
1) AIRBAG LIGHT INTERMITTENTLY HAS GONE ON AND OFF FOR MONTHS. I ASKED DEALER ABOUT IT, THEY SAID IT WOULD BE EXPENSIVE TO DIAGNOSE BECAUSE THEY WOULD HAVE TO TRACE THE WIRING HARNESS, REMOVING SEAT AND DASHBOARD. LABOR WOULD BE EXPENSIVE. I COMPLAINED TO GM ON A COUPLE OF OCCASIONS AND WAS GIVEN A CASE#. I WAS TOLD CAR IS OUT OF WARRANTY, THEREFORE, IT WOULD BE MY EXPENSE TO HAVE THIS DIAGNOSED AND FIXED. DEALER SAID AIRBAG WOULD NOT DEPLOY IF LIGHT IS ILLUMINATED. THIS A MAJOR SAFETY DEFECT. FALL 2013. 2) THE REAR WINDOW DEFROSTER STOPPED WORKING LAST FALL 2013. I HAD TO PAY FOR TOTAL REPAIR AS IT WAS NOT COVERED UNDER WARRANTY. THEY SAID IT WAS A WIRING ISSUE. IMPALA'S HAVE BEEN KNOWN TO HAVE ISSUE. OCT 2013. 3) THE GAS PEDAL FELL OFF WHILE I WAS DRIVING. DEALER SAID THEY NEVER EXPERIENCED ANYTHING LIKE THAT BEFORE, BUT WOULD HAVE TO REPLACE THE ENTIRE ASSEMBLY. NOT COVERED UNDER WARRANTY, THEREFORE, ENTIRE COST WAS MINE. SAFETY ISSUE. SEPT 2013 4) THE EVAP VENT VALVE AND SOLENOID HAD TO BE REPLACED. SYSTEM LEAK PRESSURIZED EVAP WOULD NOT HOLD. APR 2012 OTHER ISSUES HAVE BEEN REPORTED/REPAIRED, HOWEVER, DO NOT HAVE PAPERWORK AT TIME OF THIS COMPLAINT. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFTER BECAME STUCK IN PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 69,000. ... UPDATED 03/24/14 *BF UPDATED 03/31/14
Mileage: 68,000
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE BECAME HESITANT UPON ACCELERATION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE SECOND CLUTCH PLATE WAS REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 3/19/14*CN *TR
Mileage: 40,000
WHILE DRIVING, REDUCE POWER IN ENGINE. CHECK STABILITY TRAC, AND LOST ACCELERATION. THE CAR SHUT OFF IN THE MIDDLE OF THE FREEWAY. RESTARED AFTER A 10 MINUTE WAIT. CHECK ENGINE LIGHT WAS ON, BUT NOW OFF. *TR HAPPEN FROM TIME TO TIME.
Mileage: 64,000
I OWN A 2010 CHEVROLET IMPALA. I HAVE HAD MY HOUSING GEAR REPLACED AND OTHER SUSPENSION ITEMS IN THE LAST YEAR. SINCE MY LAST MAJOR JOB (HOUSING GEAR), THE CAR HAS BEEN MAKING A CLICK WHEN TURNING THE WHEEL AND WHEN GOING UP HILL. WHEN THE CAR IS GOING UPHILL AND SHIFTING GEARS IT MAKE A CLICK/POP SOUND. I HAVE TAKEN MY CAR TO THE CHEVY DEALER AND THEY CONSTANTLY ACT AS THOUGH THEY CAN NOT HEAR THE SOUND, WHICH MAKES IT SO EASY FOR THEM TO NOT REPAIR. I HAVE TAKEN MY CAR IN FOR THIS OVER 5 TIMES AND LEAVE WITH THE PROBLEM STILL BEING. ON TWO OF THOSE OCCASIONS THEY FOUND OTHER ISSUES WHICH RESULTED IN THE WARRANTY PAYING FOR THE PROBLEMS. MY WARRANTY INCLUDES A $100 DEDUCTIBLE. SO I HAVE PAID A DEDUCTIBLE TO GET ONE PROBLEM FIXED AND IT HAS NOT BEEN REPAIRED TO DATE. I AM TRULY FRUSTARTAED, AS I AM NOT A MECHANIC AND NEED MY CAR FIXED. I DRIVE A TODDLER AROUND DAILY. I FEEL INSECURE WITH MY CARS DRIVEABILITY. MY CAR NEEDS TO BE FIXED.
TRYING TO PULL INTO HEAVY TRAFFIC THE TRANSMISSION SLIPPED AND HAD TO LET OFF ACCELERATOR TO GET TRANSMISSION TO SHIFT. THIS LEFT ME HALF WAY OUT INTO TRAFFIC FOR JUST A SECOND. *TT
Mileage: 28,320
WHILE DRIVING ON THE HIGHWAY AND ACCELERATING TO MERGE, THE CAR FELT AS IF IT DROPPED A GEAR OR TWO AND THE POWER WAS NOTICEABLY REDUCED. THE SERVICE LIGHT ON THE DASH CAME ON AND THE ERROR MESSAGE "SERVICE STABILITYTRAC- SERVICE TRACTION CONTROL" CAME ACROSS THE DASH. NOW THE CAR WHEN IT ACCELERATES "JERKS" AS IF IT'S HAVING TROUBLE MAKING IT TO THE NEXT GEAR WHEN MOVING BETWEEN 20-30MPH ON THE SPEEDOMETER. THE POWER IN ACCELERATING AFTER 30MPH IS DRAMATICALLY REDUCED THE FASTER YOU WISH TO GO. *TR
Mileage: 47,500
[XXX] I HAVE ATTACHED THIS LINK AS A REFERENCE SO THAT YOU CAN SEE THAT I AM NOT THE ONLY ONE GOING THROUGH THIS. I HAVE BEEN EXPERIENCING THE SAME PROBLEMS AS ALOT OF THESE PEOPLE AS FAR AS THE CAR JERKING AND WITH THE CAR REDUCING ITS SPEED (SERVICE STABILITRAK WARNING). I HAVE BEEN TO THE DEALER 3 TIMES ALREADY, WHICH I HAD TO REPLACE TRANSMISSION LINES AND AN ACCELERATOR SENSOR (WHICH THEY REPLACED THE WHOLE ACCELERATOR). PLEASE NOTE MY COMPLAINT IS NO REFLECTION TO THE SERVICE DEPT AT THAT DEALER FOR THEY WERE EXTREMELY COURTEOUS AND AS HELPFUL AS THEY COULD POSSIBLY BE. I WAS VERY HAPPY WITH THE DEALER, BUT I AM NOT AT ALL HAPPY WITH THE WAY GM IS NOT HANDLING THIS. AS YOU READ THROUGH THE COMMENTS ON THAT LINK, THIS IS A VERY DANGEROUS PROBLEM AND IT NEEDS TO BE RECALLED ASAP. I TRAVEL ON MAJOR EXPRESSWAYS 4 DAYS A WEEK WITH MY MOM AND DON'T WANT TO END UP IN A BAD ACCIDENT BECAUSE OF THIS. I HAVE PHOTOS OF THE DASHBOARD MESSAGES IF NEEDED. AS OF TODAY, THEY ARE NOT ON BUT THE CAR IS JERKING AGAIN. PLEASE CONSIDER ACTION ON THIS. -- THANK YOU. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mileage: 65,000
DRIVING HOME FRIDAY NIGHT 12/26/12 ON CRUISE SET AT 65, BANG, CAR DROPPED POWER DRASTICALLY, KICKED OFF CRUISE, AND THE THREE ROTATING MESSAGES APPEARED ON DASH, 1)SERVICE STABILITRAK, 2)SERVICE TRACTION CONTROL, & 3)ENGINE POWER REDUCED. BOTH ORANGE PLACARDS LIT UP ON DASH, SERVICE ENGINE AND TRACTION. PULLED OUT OF TRAFFIC AND RE STARTED THE CAR. WAS ABLE TO DRIVE AT NORMAL SPEEDS BUT CODES STILL ROTATING AND PLACARDS STILL LIT. COULDN'T GET IT INTO THE SHOP UNTIL MONDAY 12/31/12. WHEN I STARTED IT UP TO TAKE IT IN, CODES WERE ALL CLEARED AND CAR RAN JUST FINE. DEALERSHIP TOLD ME IT WAS THE PEDAL SENSOR AND WOULD COST ME $275 TO REPAIR. HOW CAN WE GET GM TO DO A RECALL ON THIS ON GOING ISSUE? THIS IS A 2010 CHEVY IMPALA LT WITH 45000 ON IT. THIS REPAIR SHOULD BE COVERED UNDER WARRANTY AND I WAS TOLD IT IS NOT. THERE HAVE BEEN NUMEROUS INDIVIDUALS WITH THIS SAME SENSOR FAILING AT ABOUT 45000 MILES. A SUDDEN DROP IN POWER TO A SPEED OF 25 WHILE DRIVING AT HIGHWAY SPEEDS IS VERY DANGEROUS. IT IS AMAZING WITH AS MANY FAILURES AS HAVE BEEN REPORTED TO GM ON JUST THE EDMUNDS CAR FORM SITE ALONE THAT THERE HAVE NOT BEEN ANY SERIOUS CRASHES. PLEASE TAKE A GOOD LOOK AT THIS ISSUE AND SEE IF YOU CAN'T GET GM TO RECALL THESE SENSORS AND GET THEM REPLACED WITH BETTER ONES. *TR
Mileage: 45,570
I WAS DRIVING TO WORK, NEARLY AT THE END OF A 50 MILE TRIP, THE CAR WAS FUNCTIONING NORMALLY WITH NO ABNORMAL NOISES OR INDICATIONS OF PROBLEMS. I DROVE THE CAR INTO THE PARKING LOT AND WAS MAKING A SLIGHT RIGHT TURN, TRAVELING AT ABOUT 15 MPH, WHEN SUDDENLY THE CAR SCREECHED TO AN IMMEDIATE HALT AND STALLED THE ENGINE. THE SUDDEN STOP WAS VIOLENT AND THREW ME AGAINST MY SEATBELT. I MOVED THE GEAR SELECTOR LEVER FROM DRIVE TO PARK AND RESTARTED THE ENGINE WITHOUT ANY TROUBLE. THE ENGINE RAN SMOOTH AND WITHOUT ANY UNUSUAL NOISE. I PUT THE CAR INTO DRIVE, BUT IT WOULD NOT MOVE AND IT MADE LOUD GRINDING AND CLUNKING SOUNDS. I PUT THE CAR IN REVERSE, BUT STILL IT WOULD NOT MOVE AND AGAIN MADE LOUD NOISES. I PUT THE CAR IN NEUTRAL AND A FRIEND CAME OVER TO HELP ME PUSH THE CAR TO A MORE SAFE AREA, BUT STILL THE CAR WOULD NOT MOVE. APPARENTLY THE DRIVETRAIN WAS LOCKED UP AND WOULD NOT MOVE, NO MATTER WHAT GEAR POSITION THE TRANSMISSION WAS IN. THE CAR WAS LATER DRAGGED ON TO A FLATBED TRUCK AND TAKEN TO MY LOCAL AUTO SERVICE CENTER, WHERE THEY DETERMINED THE TRANSMISSION WAS BAD. THE VEHICLE WAS THEN TOWED TO MY LOCAL CHEVROLET DEALER TO BE FIXED UNDER THE GM 100,000MI/5 YEAR POWERTRAIN WARRANTY. I AM VERY SHAKEN UP BY THIS INCIDENT AND FEAR WHAT WOULD HAVE HAPPEN IF THE VEHICLES FRONT WHEELS WOULD HAVE VIOLENTLY LOCKED UP LIKE THIS AT HIGHWAY SPEEDS. I FEAR THE RESULT WOULD HAVE BEEN A TOTAL LOSS OF CONTROL OF THE VEHICLE AND POSSIBLY SEVERE INJURY OR EVEN DEATH TO MYSELF AND OTHERS. I HOPE GM AND THE NHTSA INVESTIGATE THIS INCIDENT AND FIND THE CAUSE OF THE TRANSMISSION FAILURE WITH THE GOAL OF PREVENTING THIS FROM HAPPENING AGAIN BEFORE SOMEONE GETS HURT OR KILLED. *TR
Mileage: 87,500
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED THE CONTACT ATTEMPTED TO MOVE THE GEAR SHIFTER TO DRIVE BUT WAS UNABLE TO BECAUSE IT WAS STUCK IN PARK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED A WIRE IN THE GEAR SHIFTER CONSOLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
I HAD PURCHASED A 2010 CHEVROLET IMPALA IN JULY, 2010. THE FIRST ATTEMPT AT REPAIR OF THE FRONT END VIBRATION WAS ON 10/22/2010. THE DEALERSHIP DID NOT RECOGNIZE THE VIBRATION. THE VEHICLE TIRES WERE ROTATED ON 01/26/11 IN AN ATTEMPT TO STOP THE VIBRATION IN THE FRONT END. THE VEHICLE WAS TAKEN IN ON 03/18/11 FOR FRONT END NOISE (THUMP) WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/07/11 FOR THE THUMPING NOISE IN THE FRONT END WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/28/11 FOR A FRONT END THUMPING NOISE WHEN TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 08/16/11 FOR A FRONT END THUMPING NOISE AND THE DEALERSHIP NOTICES THE TIRES WERE WEARING SLIGHTLY CUPPED ON THE INSIDE EDGE. THE VEHICLE WAS TAKEN IN ON 09/08/11 FOR A WHINING NOISE FROM THE ENGINE BAY AND POWER STEERING FLUID WAS FLUSHED. THE VEHICLE WAS TAKEN IN ON 04/09/12 FOR FRONT END THUMPING NOISE, WHEEL BEARING, TRANSMISSION SURGE, AND WHINE NOISE FROM RADIO. THE VEHICLE WAS TAKEN IN ON 06/27/12 FOR ROUGH IDLE, TIRE REPLACEMENT, TRANSMISSION. THE VEHICLE WAS TAKEN IN ON 07/27/12 FOR ROUGH IDLE, TRANSMISSION SURGE, THUMP NOISE IN FRONT END AND WHINE NOISE IN RADIO. THE VEHICLE WAS TAKEN IN ON 10/05/12 FOR TRANSMISSION SURGE, ROUGH IDLE, THUMP NOISE IN FRONT END, AND WHINE NOISE IN RADIO. THE OUTCOME AT THIS POINT IS THE DEALERSHIP TRIED TO REPROGRAM THE VEHICLE, GM APPROVED REPLACEMENT OF ALL FOUR TIRES, A REPLACEMENT OF THE POWER STEERING PUMP, WHEEL BEARING ON DRIVER FRONT SIDE. THE DEALERSHIPS HAVE DONE TWO THROTTLE BODY CLEANINGS. THE DEALERSHIP HAS STATED THEY WILL REPLACE THE ROTORS BUT GM WOULD NOT APPROVE REPLACEMENT ONLY TURNING ON THE ROTORS. THIS CASE HAS BEEN OPENED WITH THE BETTER BUSINESS BUREAU WHOM ADVISED ME TO CONTACT NHTSA. GM REFUSES TO REPLACE PARTS BECAUSE THEIR COMPUTER SYSTEM CANNOT TELL THEM WHAT IS WRONG WITH THE VEHICLE. GM HAS RECALLED THE POLICE VEHICLES FOR FRONT END SUSPENSION AND HAS A LAWSUIT PENDING IN MICHIGAN FOR PERSONAL VEHICLE. *TR
Mileage: 3,838
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE THE TRANSMISSION SLIP. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT HE BELIEVED THAT THE RACK AND PINION, AND THE FRONT STRUTS WERE FAULTY AS WELL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 43,000.
Mileage: 28,000
MAY 9TH, I PARKED MY CAR IN A SCHOOL PARKING LOT . UPON TRYING TO MOVE THE CAR TO GO HOME I COULD NOT GET IT TO GO IN TO GEAR. I CALLED FOR A TOW TRUCK, WHILE WAITING FOR A TOW A FRIEND OF MINE HELPED ME REMOVE THE CENTER CONSOLE TO SEE IF WE COULD LOCATE THE ISSUE. WE ENDED UP HAVING TO MANUALLY DEPRESS A BUTTON ON THE SIDE OF THE SHIFTING SYSTEM TO GET THE CAR TO GO INTO GEAR. ONCE OUT OF PARK THE SHIFTER MOVED FREELY BETWEEN R/N/D. ON 5-22-2010, WHILE TRAVELING APPROXIMATELY 15-20MPH ON MY HOME STREET IN MY NEIGHBORHOOD THE LEFT FRONT (DRIVER) TIE ROD SNAPPED IN HALF SENDING MY CAR UP OVER THE SIDEWALK CURB AND INTO THE GRASS/TREES. THE CAR JERKED HARD LEFT AND WAS SURGING FORWARD AND HARD TO CONTROL AND KEPT JERKING PULLING AND SURGING FOR APPROX 75 FEET UNTIL I WAS ABLE TO GAIN SOME CONTROL AND GET MYCAR BACK ONTO MY STREET AND INTO MY DRIVEWAY. IT IS UNDRIVABLE AND AM WAITING ON A TOW TO THE LOCAL CHEVY DEALERSHIP TO ADDRESS THESE ISSUES. *TR
Mileage: 49,778
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITHOUT THE PARING BRAKE ENGAGED. THE GEAR SHIFTER WAS NOT PLACED IN THE "PARK" POSITION AND UNEXPECTEDLY, THE VEHICLE ROLLED INTO A RETAINING POND. THERE WERE NO OCCUPANTS IN THE VEHICLE. THERE WAS ALSO A MALFUNCTION WITH THE IGNITION SWITCH RELEASING THE KEY WHENEVER THE GEAR SHIFTER WAS NOT IN THE "PARK" POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTIONS. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 120. UPDATED 05/06/10. *LJ UPDATED 09/20/10
Mileage: 120