2010 CHEVROLET IMPALA Steering Problems

43 complaints about Steering

43
Complaints
3
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints (43)

Dec 20, 2021

there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.

Nov 25, 2018

I LIVE IN MEMPHIS TN. I LEASED A VEHICLE FROM IFINANCE IN NESBIT, MS. AFTER GETTING VEHICLE TOWED BY THEM I CALLED TO INFORM THEM OF LEAK AND CLUNKING NOISES COMING FROM UNDER VEHICLE.SO, AS IM DRIVING IN MY APARTMENT COMPLEX WITH MY KIDS I LOOSE POWER OF STEERING WHEEL AND ALMOST CRASH WITH A PARKED CAR. AFTER STOPPING I INSPECT THE VEHICLE I NOTICE THE MOTOR AND FRAME IS PARTIALLY LOOSENED FROM CAR, ALSO NOTICED A SCREW BROKE UNDER FRAME WHICH HOLDS BOTTOM CARRIAGE TO CAR FRAME,IT WAS LAYING UNDER VEHICLE, AFTER I STOPPED THUS DISABLED STEERING ,IT TURNS FREELY NO WHEEL PLAY, AND I ALMOST WRECKED IN APARTMENT COMPLEX BECAUSE MOTOR CAME PARTIALLY LOOSENED. I CANT DRIVE THE VEHICLE AND NOW IT HAS TO BE TOWED HOME AND TOWED AGAIN TO THEIR LOT TO BE REPAIRED

Mileage: 172,000

Oct 14, 2018 Crash

TAKATA RECALL I WAS GETTING SO WORK DONE TO MY CAR,OIL CHANGE THE MECHANIC NOTICED MY TIRES WERE SHAKING HE TOLD ME IT WAS MY BALL JOINTS,AND RACK AND PINION ,POWER STEERING LEAKING ALL OF THIS CAME FROM MY CONTROL ARMS ,IT'S ALL CONNECTED TO THE BALL JOINTS

Mileage: 130,000

Nov 12, 2017

STEERING IS HARD TO TURN AND MAKES A WHINING NOISE WHEN DRIVING.

Mileage: 100,000

Aug 26, 2017

AIR BAG SENSOR HAS BEEN TRIPPED FOR THE PAST 7 MONTHS, I HAVE RESEARCHED THIS RECALL, AND IT LOOKS LIKE THE WIRING HARNESS MIGHT BE THE ONLY THING THAT NEEDS TO BE REPLACED. HOWEVER, WHENEVER, I PUT IN MY VIN NUMBER, THERE AREN'T ANY RECALLS FOR THIS. ALSO, I HAVE RECEIVED A LETTER ABOUT THE GAS SENSOR POSSIBLY BEING BAD, HOWEVER, WHEN I TOOK IT INTO A CHEVY DEALER TO HAVE IT FIXED, THEY REFUSED TO. THEY TOLD ME THAT THE CHECK ENGINE LIGHT WASN'T ON, AND THAT I HAD TO WAIT UNTIL IT FAILED BEFORE THEY WOULD FIX IT! FAILURE OF THIS SENSOR MEANS, IT COULD FAIL IN AN INTERSECTION, OR WHILE I AM PASSING SOMEONE, OR WHATEVER, THIS IS A SAFETY CONCERN!!! I AM VERY UNHAPPY THAT THEY WOULDN'T FIX IT. NOW, MY CHECK ENGINE LIGHT IS ON, HOWEVER, IT IS BECAUSE ANOTHER SENSOR IS BAD! THE EVC SENSOR NOW HAS TO BE FIXED. THE AIRBAG SENSOR WAS TRIPPED WHILE I WAS DRIVING ON THE HWY AT 70 MPH ON A WARM DAY OF 80 F OR SO. THE EVC SENSOR TRIPPED OVERNIGHT WHEN I STARTED THE CAR IN THE MORNING. THE GAS PEDAL SENSOR HAS BEEN A PROBLEM FOR 3 YEARS BECAUSE CHEVY DEALERS REFUSE TO FIX IT. THESE CONCERNS ARE IN ADDITION TO THE OTHER MECHANICAL FIXES THAT I HAVE HAD TO DO ON A CAR THAT HAS LESS THAN 87,000 MILES ON IT! I AM FEELING LIKE I HAVE A LEMON OF A CAR AND THAT THIS IMPALA IS THE WORST CAR ON THE MARKET. I HAVE HAD SEVERAL CHEVY PRODUCTS, AND HAVE NEVER EXPERIENCED PROBLEMS LIKE THIS. WHAT HAPPENED TO THE GREAT PRODUCTS THAT CHEVY ONCE PRODUCED???

Mileage: 76,000

May 15, 2017

TAKATA RECALL HELLO I HAVE A CHEVY IMPALA 2010 AS I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN MY I GOT THE ENGINE POWER IS REDUCED,SERVICE TRACTION CONTROL AND SERVICE STABILITRAK AND THE CAR KEEP ON YANKING AND THE STEARING WHEEL GOT HARD AND I WAS SCARED , WHEN I TURN MY CAR OFF THE CHECK ENGINE GOES AWAY BUT THEN WHEN IM GOING TO USE MY CAR AGAIN AND IM DRIVING ON THE STREET THE CAR DEACCELERATES AND STARTS YANKING AND I GET THE SAME MESSAGES ENGINE POWER IS REDUCED.

Mileage: 100,000

Oct 4, 2016

FRONT WHEEL LOCKING UP WHILE MAKING A TURN. CAR DASH WARNING LIGHTS ARE FLASHING.

Mileage: 158,000

Sep 6, 2016

MAJOR SAFETY ISSUE! WHILE DRIVING ON THE EXPRESSWAY HOURS FROM HOME REDUCED ENGINE POWER/SERVICE TRACTION CONTROL/CHECK ENGINE LIGHTS CAME ON. CRUISE CONTROL DISABLED AS WELL. CAR STOPPED ON THE EXPRESSWAY, STEERING WHEEL LOCKED UP. LUCKILY WE WERE ABLE TO COAST TO THE SIDE OTHERWISE THIS COULD HAVE BEEN A DISASTER! VEHICLE WAS TOWED TO A NEARBY SERVICE STATION WHERE IT IS CURRENTLY LOCATED. THERE ARE SEVERAL COMPLAINTS OUT THERE LIKE THIS. GM NEEDS TO RECALL AND FIX THIS PROBLEM!

Mileage: 87,000

Aug 4, 2016

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE MAKING A TURN, A LOUD SQUEALING NOISE WAS HEARD FROM THE STEERING WHEEL. THE FAILURE RECURRED WHENEVER A TURN WAS MADE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

Mileage: 104,000

May 2, 2016

POWER STEERING BEGIN TO GO OUT AND NOW FLUID IS CONTINUOUSLY LEAKING HAD IT CHECKED BY A MECHANIC WHICH STATED THAT IT WAS A MANUFACTURED MALFUNCTION AND SHOULD CHECK FOR A RECALL.

Mileage: 100,000

Jan 1, 2016

2010 CHEVROLET IMPALA LS: MY IMPALA SEEMS TO STEER HARD AND HURTS MY HANDS WHEN TRAVELING ON TRIP GOING TO TAKE TO LOCAL GARAGE AND SEE WHAT IT IS ,ALSO THE DRIVER SEAT SNAPS WHEN YOU SIT IN IT.

Mileage: 49,943

Dec 28, 2015

I HAVE HAD 3 SPECIAL COVERAGE ORDERS LETTERS IN THE PASS YEAR ON MY CAR. !. STABILITRAK LIGHT TC. 2.HARNESSTHROTTLE BODY. 3. IGNITION KEY.I'M ALSO HAVING PROBLEM WITH MY SUSPENSION .AND POWER STEERING.I CALL GM AND HAVE TAKEN MY CAR IN FOR BY GM REQUIRE AND THE SERVICES REPAIR MEN SAID THEY COULDN'T FIND NO CODES ON THEIR SCANN.

Mileage: 82,946

Oct 7, 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE STEERING COLUMN SEIZED. THE CONTACT WAS UNABLE TO TURN OR REMOVE THE KEY FROM THE IGNITION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE; HOWEVER, THEY REMOVED THE PART AND INSPECTED IT AND PUT THE PART BACK TOGETHER. AFTERWARDS, THE VEHICLE WAS ABLE TO RESTART. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

Sep 9, 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO START THE VEHICLE, WHEN TURNED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. AS A RESULT, EXCESSIVE FORCE WAS REQUIRED TO STEER THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jul 22, 2015

MY STABILITY CONTROL LIGHT CAME ON WHEN I STEERED TO THE LEFT. STEERING WAS DIFFICULT IN THE VEHICLE AND THE STEERING WHEEL/ CAR SHOOK AT LOW SPEEDS. DEALER WAS INFORMED OF STEERING NOISE AFTER PURCHASE OF VEHICLE. DEALER DID NOT RECOGNIZE ANY ISSUE. RACK AND PINION WAS REPLACED AT 50,000 BY MECHANIC. RACK AND PINION SNAPPED AT 90,000 LEAVING NO STEERING ABILITY IN VEHICLE. DEALER AND GM INFORMED AS THIS IS A SERIOUS SAFETY ISSUE.

Mileage: 30,000

May 29, 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WAS DIFFICULT TO TURN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Mar 20, 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Feb 23, 2015

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE RACK AND PINION. THE RACK AND PINION HAD TO BE REPLACED TWICE ON THE VEHICLE. THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

Feb 18, 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING COLUMN BECAME LOOSE AND THE STEERING WHEEL MADE A NOISE EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER STEERING RACK AND THE PUMP PURGE SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 04/08/15*LJ THE CONSUMER STATED THE DEALER OFFERED $417.57 OF THE $1,182.40 THE OWNER PAID FOR THE REPAIRS. THE OWNER WOULD LIKE TO BE REIMBURSED THE FULL COST OF REPAIRS. UPDATED 11/4/2015*JS

Mileage: 30,000

Jan 30, 2015 Crash

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL WAS JAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

Dec 23, 2014

2010 CHEVROLET IMPALA. CONSUMER STATES THERE'S A BIG SAFETY PROBLEM WITH HIS BRAKES AND STEERING WHEN DRIVING DOWN LONG HILLS. *TA THE CONSUMER HAD NO CONTROL OVER THE STEERING. ALSO, THE ROTORS WERE REPLACED. *JB

Nov 18, 2014

THIS HAS HAPPENED ON NUMEROUS OCCASIONS. WHILE DRIVING MY VEHICLE WILL TURN OFF. SOMETIMES ME VEHICLE WILL HAVE TROUBLE STARTING. TURNING THE KEY WILL NOT ENGAGE THE STARTER, THERE WILL BE NO ATTEMPT OF THE MOTOR TO TURN OVER. THIS CONTINUES TO HAPPEN EVEN AFTER THE REMOVAL OF ALL KEY RINGS FROM THE IGNITION KEY. TODAY (11/18/14), MY IMPALA DIED WHILE DRIVING AND THE ENGINE LIGHT TURNED ON. THE CODE STATED THAT THERE WAS A FAULTY IGNITION SWITCH. *TR

Mileage: 50,000

Oct 28, 2014 Crash

TL* THE CONTACT OWNED A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF CAUSING THE DRIVER TO LOSE CONTROL AND CRASH THE VEHICLE INTO A FIELD BEFORE FLIPPING INTO A RIVER. DURING THE INCIDENT, THE BRAKES AND POWER STEERING WOULD NOT OPERATE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED DURING THE CRASH AND A POLICE REPORT WAS FILED. THE DRIVER SUFFERED BRUISES TO THE RIGHT ARM, RIGHT HAND, NECK, AND LEFT KNEE DURING THE INCIDENT. THE DRIVER RECEIVED MEDICAL ATTENTION. A REPRESENTATIVE FOR THE MANUFACTURER EXAMINED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

Sep 18, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL AND ABS INDICATORS ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE HUB BEARING WIRE AND THE WIRING HARNESS. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REBUILT TWICE AND THE POWER STEERING RACK AND PINION WAS ALSO REPLACED; HOWEVER, THE RACK AND PINION FAILURE RECURRED AND THE POWER STEERING FLUID WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

Aug 25, 2014

I WAS DRIVING DOWN A STREET AND STARTED TO TURN AND THE POWER STEERING WENT OUT. I HAD TO REPLACE THE POWER STEERING PUMP. MY CAR IS INCLUDED IN THE RECALL AND IT MENTIONED THE STEERING COULD GO . THIS IS A 2010 CAR. THE POWER STEERING SHOULD NOT HAVE GONE OUT. I WOULD LIKE TO KNOW IF THIS IS CONNECTED TO THE RECALL AND IF SO CAN I GET YOUR COMPANY TO REIMBURSE ME. *TR

Mileage: 65,000

Aug 21, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT WHEN MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. IN ADDITION, THE SERVICE TRACTION CONTROL AND THE REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

Aug 20, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,801.

Mileage: 14,801

Aug 20, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER CAUSING THE CONTACT TO LOSE CONTROL AND THE BRAKES FAILED. THE CONTACT MENTIONED THAT THE ENGINE STALLED IMMEDIATELY AFTER. THE VEHICLE WAS ABLE TO BE RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

Jul 14, 2014

CAR WAS CHECKED OUT FOR ELECTRICAL NOISE COMING FROM THE DASHBOARD FROM CHEVROLET DEALER AND SAID THAT THE VEHICLE HAD A ELECTRICAL PROBLEM WITHIN THE DASHBOARD AREA (PART- AIR INLET RECIRCULATION VALVE, ACTUATOR) WHICH IS WHY WE HEARD LOUD CLICKING NOISES, NOISES WOULD AT TIME CONTINUE EVEN WHEN THE CAR WAS IN OFF POSITION. BUT THREE DAYS LATER TOOK THE CAR TO MY TRUSTED MECHANIC TO HAVE ISSUE FIXED (NON-DEALER) AND MECHANIC NOTICED THAT THE STEERING COLUMN WAS BROKEN (PART: RACK-AND-PINION), AND SAID THAT IT HAS BEEN THIS WAY FOR AWHILE. MECHANIC SHOWED ME EXACTLY WHAT THEY SAW AND INDEED THE COLUMN WAS BROKEN. MECHANIC SAID THAT HE IS SURPRISED WE HAVE NOT HAD AN ACCIDENT DUE TO THIS ISSUE AND THAT WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE AND THAT IT NEEDS TO BE FIXED ASAP. *TR

Sep 18, 2013

I OWN A 2010 CHEVROLET IMPALA. I HAVE HAD MY HOUSING GEAR REPLACED AND OTHER SUSPENSION ITEMS IN THE LAST YEAR. SINCE MY LAST MAJOR JOB (HOUSING GEAR), THE CAR HAS BEEN MAKING A CLICK WHEN TURNING THE WHEEL AND WHEN GOING UP HILL. WHEN THE CAR IS GOING UPHILL AND SHIFTING GEARS IT MAKE A CLICK/POP SOUND. I HAVE TAKEN MY CAR TO THE CHEVY DEALER AND THEY CONSTANTLY ACT AS THOUGH THEY CAN NOT HEAR THE SOUND, WHICH MAKES IT SO EASY FOR THEM TO NOT REPAIR. I HAVE TAKEN MY CAR IN FOR THIS OVER 5 TIMES AND LEAVE WITH THE PROBLEM STILL BEING. ON TWO OF THOSE OCCASIONS THEY FOUND OTHER ISSUES WHICH RESULTED IN THE WARRANTY PAYING FOR THE PROBLEMS. MY WARRANTY INCLUDES A $100 DEDUCTIBLE. SO I HAVE PAID A DEDUCTIBLE TO GET ONE PROBLEM FIXED AND IT HAS NOT BEEN REPAIRED TO DATE. I AM TRULY FRUSTARTAED, AS I AM NOT A MECHANIC AND NEED MY CAR FIXED. I DRIVE A TODDLER AROUND DAILY. I FEEL INSECURE WITH MY CARS DRIVEABILITY. MY CAR NEEDS TO BE FIXED.

Sep 6, 2013

2010, CHEVROLET IMPALA. ON A ROUTINE TRIP TO THE BANK, MY STEERING WHEEL LOCKED AND MY GEAR SHIFT WOULD NOT MOVE INTO A DRIVE POSITION. THE VEHICLE STARTED FINE, BUT WOULD NOT GO INTO GEAR. I TOOK THE CONSOLE AND GEAR SHIFT LEVER APART AND FOUND A SNAPPED WIRE IN THE WIRING HARNESS. AFTER AN EXHAUSTIVE SEARCH, I FOUND THAT THE IMPALA HAS BEEN EXPERIENCING THIS ISSUE AT LEAST SINCE 2006. THE ISSUE IS ALLEGEDLY CAUSED BY THE CONSTANT MOVEMENT OF THE GEAR SHIFT LEVER, CAUSING ONE OR MORE OF THE WIRES IN THE HARNESS TO BREAK. AN INVESTIGATION OF THE COSTLY REPAIR AND ON-GOING ISSUE FROM CHEVROLET IS IN ORDER.

Mileage: 113,000

Aug 8, 2013

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE MADE LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED TO THE CONTACT THAT THE PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/13/15*CN *TR

Mileage: 47,000

Aug 8, 2013

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE MADE LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED TO THE CONTACT THAT THE PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/13/15*CN *TR

Mileage: 47,000

Jun 13, 2013

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT POWER STEERING FLUID HAD TO BE CONTINUOUSLY ADDED TO THE VEHICLE. IN ADDITION, THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE TRACTION CONTROL AND ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE INDEPENDENTLY DECELERATED TO 20 MPH AND STALLED. THE VEHICLE WAS RESTARTED WITHIN FIFTEEN MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT POWER STEERING FLUID WAS LEAKING INTERNALLY AND THE RACK AND PINION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT INSPECTED FOR THE STALLING FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32, 000 AND THE CURRENT MILEAGE WAS 60,000. *TR

Mileage: 32,000

Mar 6, 2013

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT HEARD A POPPING SOUND IN THE STEERING COLUMN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *TR

Mileage: 47,000

Jan 3, 2013

I WAS DRIVING TO WORK, NEARLY AT THE END OF A 50 MILE TRIP, THE CAR WAS FUNCTIONING NORMALLY WITH NO ABNORMAL NOISES OR INDICATIONS OF PROBLEMS. I DROVE THE CAR INTO THE PARKING LOT AND WAS MAKING A SLIGHT RIGHT TURN, TRAVELING AT ABOUT 15 MPH, WHEN SUDDENLY THE CAR SCREECHED TO AN IMMEDIATE HALT AND STALLED THE ENGINE. THE SUDDEN STOP WAS VIOLENT AND THREW ME AGAINST MY SEATBELT. I MOVED THE GEAR SELECTOR LEVER FROM DRIVE TO PARK AND RESTARTED THE ENGINE WITHOUT ANY TROUBLE. THE ENGINE RAN SMOOTH AND WITHOUT ANY UNUSUAL NOISE. I PUT THE CAR INTO DRIVE, BUT IT WOULD NOT MOVE AND IT MADE LOUD GRINDING AND CLUNKING SOUNDS. I PUT THE CAR IN REVERSE, BUT STILL IT WOULD NOT MOVE AND AGAIN MADE LOUD NOISES. I PUT THE CAR IN NEUTRAL AND A FRIEND CAME OVER TO HELP ME PUSH THE CAR TO A MORE SAFE AREA, BUT STILL THE CAR WOULD NOT MOVE. APPARENTLY THE DRIVETRAIN WAS LOCKED UP AND WOULD NOT MOVE, NO MATTER WHAT GEAR POSITION THE TRANSMISSION WAS IN. THE CAR WAS LATER DRAGGED ON TO A FLATBED TRUCK AND TAKEN TO MY LOCAL AUTO SERVICE CENTER, WHERE THEY DETERMINED THE TRANSMISSION WAS BAD. THE VEHICLE WAS THEN TOWED TO MY LOCAL CHEVROLET DEALER TO BE FIXED UNDER THE GM 100,000MI/5 YEAR POWERTRAIN WARRANTY. I AM VERY SHAKEN UP BY THIS INCIDENT AND FEAR WHAT WOULD HAVE HAPPEN IF THE VEHICLES FRONT WHEELS WOULD HAVE VIOLENTLY LOCKED UP LIKE THIS AT HIGHWAY SPEEDS. I FEAR THE RESULT WOULD HAVE BEEN A TOTAL LOSS OF CONTROL OF THE VEHICLE AND POSSIBLY SEVERE INJURY OR EVEN DEATH TO MYSELF AND OTHERS. I HOPE GM AND THE NHTSA INVESTIGATE THIS INCIDENT AND FIND THE CAUSE OF THE TRANSMISSION FAILURE WITH THE GOAL OF PREVENTING THIS FROM HAPPENING AGAIN BEFORE SOMEONE GETS HURT OR KILLED. *TR

Mileage: 87,500

Oct 5, 2012

I HAD PURCHASED A 2010 CHEVROLET IMPALA IN JULY, 2010. THE FIRST ATTEMPT AT REPAIR OF THE FRONT END VIBRATION WAS ON 10/22/2010. THE DEALERSHIP DID NOT RECOGNIZE THE VIBRATION. THE VEHICLE TIRES WERE ROTATED ON 01/26/11 IN AN ATTEMPT TO STOP THE VIBRATION IN THE FRONT END. THE VEHICLE WAS TAKEN IN ON 03/18/11 FOR FRONT END NOISE (THUMP) WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/07/11 FOR THE THUMPING NOISE IN THE FRONT END WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/28/11 FOR A FRONT END THUMPING NOISE WHEN TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 08/16/11 FOR A FRONT END THUMPING NOISE AND THE DEALERSHIP NOTICES THE TIRES WERE WEARING SLIGHTLY CUPPED ON THE INSIDE EDGE. THE VEHICLE WAS TAKEN IN ON 09/08/11 FOR A WHINING NOISE FROM THE ENGINE BAY AND POWER STEERING FLUID WAS FLUSHED. THE VEHICLE WAS TAKEN IN ON 04/09/12 FOR FRONT END THUMPING NOISE, WHEEL BEARING, TRANSMISSION SURGE, AND WHINE NOISE FROM RADIO. THE VEHICLE WAS TAKEN IN ON 06/27/12 FOR ROUGH IDLE, TIRE REPLACEMENT, TRANSMISSION. THE VEHICLE WAS TAKEN IN ON 07/27/12 FOR ROUGH IDLE, TRANSMISSION SURGE, THUMP NOISE IN FRONT END AND WHINE NOISE IN RADIO. THE VEHICLE WAS TAKEN IN ON 10/05/12 FOR TRANSMISSION SURGE, ROUGH IDLE, THUMP NOISE IN FRONT END, AND WHINE NOISE IN RADIO. THE OUTCOME AT THIS POINT IS THE DEALERSHIP TRIED TO REPROGRAM THE VEHICLE, GM APPROVED REPLACEMENT OF ALL FOUR TIRES, A REPLACEMENT OF THE POWER STEERING PUMP, WHEEL BEARING ON DRIVER FRONT SIDE. THE DEALERSHIPS HAVE DONE TWO THROTTLE BODY CLEANINGS. THE DEALERSHIP HAS STATED THEY WILL REPLACE THE ROTORS BUT GM WOULD NOT APPROVE REPLACEMENT ONLY TURNING ON THE ROTORS. THIS CASE HAS BEEN OPENED WITH THE BETTER BUSINESS BUREAU WHOM ADVISED ME TO CONTACT NHTSA. GM REFUSES TO REPLACE PARTS BECAUSE THEIR COMPUTER SYSTEM CANNOT TELL THEM WHAT IS WRONG WITH THE VEHICLE. GM HAS RECALLED THE POLICE VEHICLES FOR FRONT END SUSPENSION AND HAS A LAWSUIT PENDING IN MICHIGAN FOR PERSONAL VEHICLE. *TR

Mileage: 3,838

Aug 27, 2012

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE THE TRANSMISSION SLIP. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT HE BELIEVED THAT THE RACK AND PINION, AND THE FRONT STRUTS WERE FAULTY AS WELL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 43,000.

Mileage: 28,000

Jun 13, 2012

I WAS DRIVING AND THE CAR SHUT OFF. NO BRAKES, NO POWER STEERING, NOTHING.....I COASTED TO THE SIDE OF THE ROAD, PUT IT IN PARK, TOOK THE KEY OUT OF THE IGNITION, PUT IT BACK IN AND THE CAR STARTED. NOW I AM SCARED TO PUT MY 5 MONTH OLD IN THE CAR BECAUSE IT IS NOT SAFE. *TR

Mileage: 53,108

May 18, 2012

I WAS MAKING A RIGHT HAND TURN ON A SURFACE ROAD WHEN VEHICLE SUDDENLY LOST POWER STEERING ASSIST. DEALER SERVICE DEPARTMENT DIAGNOSED AS NO PRESSURE FROM POWER STEERING PUMP. IT WAS DETERMINED THAT SHAFT HAD BROKEN ON THE PUMP. INSTALLED POWER STEERING PUMP KIT (06605-C) AND NEW SHAFT. REPLACED POWER STEERING FLUID. *TR

Mileage: 16,709

Dec 13, 2011

MY 2010 CHEVROLET IMPALA HAS ONLY 43, 279 MILES AND BEGAN MAKING A LOUD HIGH PITCHED SCREECHING NOISE WHILE ACCELERATING. AFTER TWO VISITS TO TWO SEPARATE MECHANICS IT WAS DETERMINED BOTH TIMES THAT A NEW POWER STEERING PUMP WAS NEEDED. BOTH MECHANICS WERE IN SHOCK DUE TO THE FAILURE AS THE AMOUNT OF MILES ON THE CAR. I CONTACTED GM CUSTOMER CARE AS I WAS SURE THIS WAS STILL UNDER WARRANTY. MUCH TO MY SURPRISE THIS IS NOT UNDER WARRANTY. I HAVE HAD THIS CAR 1 YEAR AND 3 MONTHS AND FOR THIS TO FAIL I AM NOT A HAPPY CHEVROLET OWNER. GM TOLD ME I COULD HAVE IT REPAIRED AND THEN WAIT FOR THEM TO MAKE A DECISION ON WHETHER I 'QUALIFIED' FOR ASSISTANCE. IN THIS ECONOMY AND AT THIS TIME OF THE YEAR WHO HAS TIME TO PAY UP FRONT AND WAIT FOR THEM TO MAKE A DECISION. *TR

Mileage: 43,279

Jun 1, 2011

POWER STEERING PUMP FAILED ON BRAND NEW CAR. THIS MAKES THE FOURTH TIME. CAR PURCHASED 4DEC10 1ST FAILURE 25MAR11 2ND FAILURE 19APRIL11 3RD FAILURE 18MAY11. *TR

Jan 25, 2011

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SLOWLY AND ABNORMALLY DRIFT TO THE RIGHT. THE CONTACT HAD TO ABRUPTLY HOLD THE STEERING WHEEL AND PULL TO THE LEFT IN ORDER TO CONTROL THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A FRONT ALIGNMENT WAS PERFORMED YET THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME AND THE TIRES WERE ROTATED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND TOOK THE VEHICLE BACK TO THE DEALER WHERE THE TIRES WERE REPLACED BUT TO NO AVAIL. THE MANUFACTURER WAS CONTACTED AND STATED THAT BECAUSE THEY WERE UNABLE TO DIAGNOSE THE FAILURE, THEY COULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Mileage: 200