2011 CHEVROLET IMPALA Seats Problems

"TAKATA RECALL" VEHICLE INVOLVED IN A REAR END COLLISION, WAS PUSHED INTO ONCOMING TRAFFIC AND HIT HEAD ON. AIR BAG NEVER DEPLOYED ADDITIONALLY THE BACK OF DRIVERS SEAT COLLAPSED INTO THE REAR SEAT

Mileage: 102,000

WELL I HAVE NOT TO MANY COMPLAINTS AS I DO MY OWN MAINTENANCE BUT SINCE I PURCHASED THE CAR USED AT 32000 MILES AT 83000 DRIVER SEAT HEATER UNION AND NOW AT 114764 MILES SERVICE AIR BAGS LIGHT IS ON DISPLAY AND LIGHT IS ILLUMINATED AT ALL TIMES. IT STARTED WHEN CAR WAS TURNED ON SEPT 30 2017 IN THE MORNING.

Mileage: 114,665

I WANT TO ADD MY COMPLAINT TO THE LIST THAT INCLUDES MANY OTHERS REGARDING THE THREE HEAD RESTS BUILT INTO THE REAR SEAT. THEY SIGNIFICANTLY LIMIT THE DRIVER'S FIELD OF VISION, AND THUS CAN AFFECT THE DRIVER'S ABILITY TO SAFELY OPERATE THE VEHICLE. SOMETHING SHOULD BE DONE BEFORE SOMEONE IS SERIOUSLY INJURED. *TR

CANNOT SEE OUT OF REAR WINDOW DUE TO OBSTRUCTIONS FROM REAR SEAT HEADRESTS

Mileage: 10,000

THE THREE REAR SEAT HEADREST ARE WAY TOO LARGE AND HIGH AND BLOCK THE DRIVERS VIEW OUT OF THE REAR WINDOW. EACH ONE OF THE THREE HEADREST BLOCK PART OF THE VIEW OUT OF THE REAR WINDOW. THIS IS A VERY DANGEROUS SITUATION THAT DRIVERS OF THIS CAR ARE BEING FORCED TO DEAL WITH. THERE SHOULD BE ABSOLUTELY NOTHING INTERFERING WITH THE VIEW OUT OF THE REAR WINDOW FROM THE DRIVERS SEAT. THE REAR SEAT HEADREST ARE OBVIOUSLY OBSTRUCTING THE DRIVERS VIEW OUT OF THE REAR WINDOW. THIS IS AN OBVIOUS SAFETY HAZARD. IT IS JUST A MATTER OF TIME BEFORE SOMEONE BACKS INTO SOMETHING OR SOMEONE OR CHANGES LANES CAUSING A CRASH ON A HIGHWAY DESTROYING PROPERTY, INJURING OR KILLING SOMEONE. THEN THERE WILL BE A HUGE CIVIL SUIT AND YOU CAN BET THE DRIVER OF THE CAR WILL PREVAIL ESPECIALLY AFTER THIS SAFETY HAZARD HAS BEEN REPORTED TO GM, NHTSA, THE BBB AND OTHERS AND NOTHING WAS DONE TO MANDATE A RECALL TO HAVE THESE HEADREST REMOVED.

I PURCHASED A 2011 CHEVROLET 2011 IMPALA LT CAR RECENTLY. I FIND THAT THE HEIGHTS OF THE THREE BACK-SEAT HEAD RESTS ARE EXTREMELY HAZARDOUS FOR A DRIVER OF THIS CAR. EACH HEAD REST IS FIVE INCHES TOO HIGH TO SEE OUT THE BACK WINDOW. I HAD NOT HEARD BEFORE HAND THAT THE 2011 IMPALA WAS WELL KNOWN FOR THIS PROBLEM UNTIL AFTER I HAD PURCHASED THE CAR. RECENTLY, BECAUSE OF MY LIMITED VISIBILITY PAST THE LEFT BACK-SEAT WINDOW HEAD RESTS, IN BACKING MY CAR, I BUMPED A PARKED CAR. MY LEFT REAR FENDER STRUCK THE LICENSE PLATE HOLDER OF THAT CAR. THE COST OF THIS FENDER REPAIR WAS $983.00. I FEAR THAT MY DRIVING THIS CAR WITHOUT CHANGES MADE IN THE CONSTRUCTION OF THESE HEAD RESTS IS LEADING TO ANOTHER MORE SERIOUS ACCIDENT WAITING. TO HAPPEN. I WILL APPRECIATE YOUR ATTENTION INTO THIS MATTER. THANK YOU.

Mileage: 38,320

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD REST ISSUES. *SMD THE CONSUMER WOULD LIKE THE HEAD REST REMOVED. SHE STATED THEY WERE TOO LARGE, WHICH BLOCKED HER VIEW.

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD REST ISSUES. *SMD THE CONSUMER WOULD LIKE THE HEAD REST REMOVED. SHE STATED THEY WERE TOO LARGE, WHICH BLOCKED HER VIEW.

ON TWO OCCASIONS WHILE BACKING I HAVE NOT BEEN ABLE TO SEE BEHIND ME IN THE REAR VIEW MIRROR BE CAUSE THE VIEW IS OBSTRUCTED BY THE 3 REAR SEAT HEADRESTS. I HAVE ALMOST HIT TWO PEOPLE WHO'S HEADS WERE BLOCKED BY THE REAR SEAT HEAD RESTS. I WISH THE HEAD RESTS COULD BE REMOVED BUT THE ARE MOLDED AS PART OF THE REAR SEAT. STUPIDEST REAR SEAT DESIGN I HAVE EVER SEEN. *TR

Mileage: 32,000

THE BACK SEATS ON THIS VEHICLE ARE A SAFETY HAZARD. I HAVE ALMOST HAD NUMEROUS ACCIDENTS DUE TO NOT BEING ABLE TO SEE OVER THE SEATS. *TR

Mileage: 42,000

WHILE DRIVING MY 2011 IMPALA IN REVERSE, REAR HEAD RESTRAINTS BLOCK HALF OF MY VIEW, SO EXTRA CAUTION HAS TO BE USED. THIS IS NOT A PROBLEM ON OTHER VEHICLES I HAVE OWNED. ALSO THE FRONT HEAD RESTRAINTS ARE POSITIONED TOO FAR FORWARD AND PUTS MY NECK IN AN UNCOMFORTABLE POSITION. ON LONG TRIPS MY NECK ACHES VERY BAD. RAISING THE HEAD RESTRAINTS DOES NOT HELP THIS PROBLEM. IF CHEVROLET HAS NO FIX FOR THESE TWO PROBLEMS I WILL BE FORCED TO MAKE THEM MYSELF OR GET RID OF THIS CAR. *TR

Mileage: 43,256

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE BACK ROW HEAD RESTS. *SMD THE CONSUMER STATED WHEN USING THE REAR VIEW MIRROR, THE HEAD REST OBSTRUCTED HIS VISION SO THAT APPROXIMATELY TWO-THIRDS OF THE REAR WINDOW WAS BLOCKED FROM VIEW.

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE BACK ROW HEAD RESTS. *SMD THE CONSUMER STATED WHEN USING THE REAR VIEW MIRROR, THE HEAD REST OBSTRUCTED HIS VISION SO THAT APPROXIMATELY TWO-THIRDS OF THE REAR WINDOW WAS BLOCKED FROM VIEW.

REAR SEAT CENTER HEAD REST LIMITS VISIBILITY, SHOULD BE A RECALL ON THIS. IT IS A DEFINITE HAZARD. *TR

THE TALL REAR SEAT HEADRESTS SEVERELY OBSCURE VISION TO THE REAR WHEN BACKING UP. THE MIDDLE REAR SEAT HEADREST IS THE WORST OFFENDER, AND COMPLETELY BLOCKS MY REAR VISION TO THE POINT WHERE I CANNOT TELL IF THERE IS A VEHICLE OR OTHER OBJECT BEHIND ME WHILE DRIVING DOWN THE ROAD OR BACKING UP. IT APPEARS THAT THE PROBLEM HAS BEEN RECOGNIZED BY GM AS I HAVE NOTICED THE 2012 IMPALA DOES NOT HAVE THIS CENTER REAR HEADREST! THIS IS AN ACCIDENT WAITING TO HAPPEN AND A RECALL NEEDS TO BE ISSUED FOR THESE OLDER MODEL IMPALAS SO THESE REAR SEAT HEADRESTS CAN BE REMOVED. I ALREADY SUBMITTED A COMPLAINT TO GM (REFERENCE #[XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 24,500

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE MIDDLE HEADREST IN THE REAR OF THE VEHICLE WOULD SIT TOO HIGH, BLOCKING THE CONTACT'S VIEW OF THE ROADWAY WHEN UTILIZING THE REARVIEW MIRROR. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. THE CURRENT MILEAGE WAS APPROXIMATELY 11,300. THE VIN WAS UNAVAILABLE.

Mileage: 900

AFTER I PURCHASED THIS VEHICLE THIS SUMMER I NOTICED THAT THE ENGINE WOULDN'T ACCELERATE WHEN PULLING OUT IN FRONT OF TRAFFIC PLUS I HAD TO REALLY PRESS HARD ON THE GAS PEDAL TO GET POWER ON SMALL INCLINES. TOOK IT TO A DEALERSHIP AND OF COURSE THEY COULDN'T FIND ANYTHING WRONG WITH IT. IT SEEMS THAT IF THE ENGINE LIGHT ISN'T ON THEY DON'T HAVE A CLUE. SO I TOOK THE MECHANIC FOR A LITTLE DRIVE AND HE STILL COULDN'T FEEL ANYTHING WRONG OR HEAR THE SLIGHT SQUEAK IN THE GAS PEDAL BUT FINALLY TOLD ME ABOUT THE SENSORS IN THE PEDAL AND THAT HE WOULD LUBE IT. AFTER HE LUBED THE ACCELERATOR THE VEHICLE RAN GREAT FOR AWHILE AND NOW IT IS STARTING AGAIN AND THE GAS PEDALS SQUEAK IS MORE NOTICEABLE WHEN DEPRESSING IT. THE THING IS MY FULL WARRANTY HAS NOW EXPIRED AND I DOUBT THAT CHEVY WOULD COVER ANY COSTS. ANOTHER THING IS THE HEADRESTS IN THE BACK SEAT ARE WAY TOO BIG. YOU PRACTICALLY HAVE TO DISLOCATE YOUR SHOULDER TO SEE OUT THE BACK WINDOW WHEN BACKING UP; THIS IS A REAL SAFETY ISSUE FOR VISION. THEY NEED TO HAVE A RECALL TO REPLACE THE WHOLE BENCH AND GET RID OF THESE HIGH HEADRESTS! *TR

Mileage: 35,700

CANNOT SEE OUT OF THE REAR VIEW MIRROR BECAUSE THE MIDDLE REAR SEAT HEADREST IS VERY TALL. THIS HEADREST IS NOT PRESENT ON THE 2012 IMPALA, SO THIS IS AN ISSUE. ALSO, TURNING AND TRYING TO LOOK OUT THE BACK WINDOW IS IMPOSSIBLE BECAUSE OF HIGH REAR SEAT HEADRESTS. *TR

Mileage: 11,000

WE, LIKE OTHERS, DIDN'T REALIZE HOW TALL THE THREE REAR HEADRESTS WERE WHEN WE PURCHASED OUR 2011 CHEVY IMPALA. THE CENTER HEADREST IS ESPECIALLY A PROBLEM; IT CREATES A BLINDSPOT AND TO ME IS AN ACCIDENT WAITING TO HAPPEN. GM REALLY NEEDS TO ADDRESS WE OWNERS WHO ARE STUCK WITH THIS; THEY OBVIOUSLY KNOW THERE'S A PROBLEM BECAUSE THEY REMOVED THAT CENTER HEADREST ON THE 2012 MODEL. IN THE MEANTIME, SO FAR, THEY'VE IGNORED THEIR BIG MESS UP AND DO NOTHING TO CORRECT THE PROBLEM WITH THE 2011 MODEL. IF WE'D KNOWN WHAT AN ISSUE THIS WAS GOING TO BE WE WOULD HAVE NEVER BOUGHT THIS CAR; IT'S BEAUTIFUL, BUT IT'S ALSO GOT A SERIOUS SAFETY ISSUE. GM EITHER NEEDS TO PROVIDE A SOLUTION, SUCH AS HAVING AN UPHOLSTERY SHOP REMOVE THE CENTER HEADREST OR REPLACE THE SEAT WITH THE NEW MODEL. DOES SOMEONE HAVE TO DIE BEFORE THEY'LL ACTUALLY CARE????????????? *TR

Mileage: 22,500

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR CENTER HEADREST OBSTRUCTED THE REAR VIEW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE HEADREST DESIGN COULD NOT BE ALTERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE 7,200. ..UPDATED 09/04/12 *BF UPDATED 09/12/2012 *JS

Mileage: 200

MY HUSBAND IS 6' TALL AND WE GOT A 2011 CHEVY IMPALA THE BACK SEAT HAS 3 HEADREST AND THE MIDDLE HEADREST BLOCKS HIS VIEW USING THE REAR VIEW MIRROR HE DID NOT PAY ANY ATTENTION WHEN HE TEST DROVE IT AND WHEN I DROVE IT HOME I COULD NOT SEE THE CAR BEHIND ME SO I TOLD MY HUSBAND AND WHEN WE GOT HOME WITH THE CAR WE BOTH REALLY LIKE IT SO I CALLED THE DEALERSHIP AND ASK IF THE BACK SEAT COULD BE REPLACE AND THEY TOLD ME NO SO NOW WE ARE STUCK WITH A SAFETY DEFECT!!!! YOU NEED TO DRIVE ONE AROUND FOR AWHILE AND SEE WHAT I MEAN. *TR

Mileage: 13,465

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE PARKED, THE CONTACT NOTICED THAT THE THREE HEAD RESTS ON THE REAR SEATS WERE INTERFERING WITH THE REAR VIEW MIRROR VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN RECOMMENDED REPLACING THE REAR SEAT WITH A NEWLY DESIGNED ONE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Mileage: 19,000

2011 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE HEADREST AND NOT BEING ABLE TO SEE OUT OF THE REAR VIEW MIRROR *TGW

I BOUGHT A USED 2011 IMPALA AND DID NOTICE THE REAR SEAT HEAD RESTS WERE QUITE HIGH, BUT THOUGHT I WOULD GET USED TO IT. I HOWEVER AFTER THREE WEEKS HAVE NOT. IT IS A HINDRANCE HAVING TO SPEND EYE TIME ON THE REAR OF THE VEHICLE DUE TO THE SEAT HEAD RESTS BEING TOO HIGH. WHEN DRIVING IN 5 LANE TRAFFIC YOU NEED TO DEVOTE ALL OF YOUR ATTENTION TO ALL AROUND YOU, AND YOU ARE NOT ABLE TO DO THIS IN A 2011 IMPALA. I HAVE NOT CONTACTED THE DEALER BECAUSE IT APPEARS FROM OTHER POSTINGS THAT THE ONLY RESOLUTION AT THIS TIME IS TO BUY 2012 REAR SEATS FOR OVER $400. THESE SEATS ARE DEFINITELY A DANGEROUS ACCIDENT WAITING TO HAPPEN. *TR

Mileage: 25,095

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR HEADRESTS WERE OBSTRUCTING THE FIELD OF VISION THROUGH THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO PROVIDE ASSISTANCE BECAUSE THE DESIGN OF THE VEHICLE COULD NOT BE MODIFIED. THE MANUFACTURER WAS MADE AWARE OF FAILURE AND FILED A COMPLAINT. THE MANUFACTURER ALSO STATED THAT THEY WOULD BE GETTING IN TOUCH WITH THE CONTACT AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 7,300.

Mileage: 5

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE HEAD REST *TGW THE CONSUMER STATED THE REAR HEAD REST WERE TOO HIGH AND IT WAS DIFFICULT TO SEE, WHICH MADE BACKING UP DIFFICULT. *JB

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR MIDDLE SEAT HEADREST WAS IMPAIRING HIS DRIVING VIEW. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE HEAD-REST COULD NOT BE REMOVED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 9,000.

Mileage: 9,000

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE HEAD REST BLOCKED THE CONTACT'S VIEW OF THE ROADWAY. IN ADDITION, THE DRIVER'S SIDE HEAD REST WAS LEANING ENTIRELY TOO FAR FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 12,000.

Mileage: 3,000

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE HEAD REST ON THE REAR MIDDLE SEAT BLOCKED HIS VIEW. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 18,000. UPDATED 06/05/12 *BF UPDATED 06/07/12 *JS

Mileage: 30

MY FIRST ISSUE WAS WITH THE CENTER HEAD RESTRAINT IN THE BACK WHICH TOTALLY BLOCKS VISION USING THE REAR VIEW MIRROR. I ASKED THE DEALER TO REMOVE IT AND I WAS TOLD THEY COULD NOT. BACKING UP IS IMPOSSIBLE EXCEPT WITH THE SIDE MIRRORS AND TRAFFIC IMMEDIATELY BEHIND IS BLOCKED WHEN DRIVING. THIS IS A SERIOUS SAFETY HAZARD. THERE HAVE BEEN MANY COMPLAINTS BUT GM REFUSES TO ISSUE A RECALL TO ADJUST THESE HEADRESTS. ALSO, I LIVE IN THE TN MOUNTAINS AND THE CRUISE CONTROL COMPLETELY DISENGAGES WHEN GOING DOWNHILL. THE DEALERSHIP TOLD ME "THIS WAS NORMAL AND ALL NEW CARS DID THIS TO SAVE GAS"! I'M NOT THAT MUCH OF AN IDIOT! CRUISE CONTROL IS SET TO MAINTAIN SPEED.... PERIOD! PLEASE.... CAN YOU HELP? *TR

Mileage: 92

REAR SEAT HEADRESTS IMPAIR VISIBILITY THROUGH REAR WINDOW. THE CENTER HEADREST IS THE WORST OFFENDER AS IT BLOCKS MOTORCYCLES AND EVEN SMALLER CARS FROM YOUR VIEW. OVER 50% OF THE VIEW THROUGH THE REAR WINDOW IS BLOCKED. ONE MUST USE EXTRA CAUTION WHEN TRYING TO NAVIGATE ON THE ROADS AND IT ACTUALLY CAUSES A DANGEROUS SITUATION WHEN BACKING INTO OR OUT OF PARKING SPACES. A PERSON WALKING BEHIND THE CAR CAN EASILY BE MISSED BY THE DRIVER. *TR

2011 CHEVROLET IMPALA. CONSUMER STATES ISSUES WITH REAR SEAT HEAD RESTS BEING TOO HIGH. *TGW THE CONSUMER STATED THE REAR SEATS HAS THREE LARGE HEAD RESTS, WHICH MAKES IT IMPOSSIBLE TO SEE OUT OF THE REAR WINDOW. *JB

2011 CHEVROLET IMPALA. CONSUMER STATES ISSUES WITH REAR SEAT HEAD RESTS BEING TOO HIGH. *TGW THE CONSUMER STATED THE REAR SEATS HAS THREE LARGE HEAD RESTS, WHICH MAKES IT IMPOSSIBLE TO SEE OUT OF THE REAR WINDOW. *JB

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA . THE CONTACT STATED THAT THE HEIGHT OF THE HEADREST WAS BLOCKING THE VISIBILITY OF THE ROADWAY WHEN THE CONTACT HAD TO LOOK THROUGH THE REAR WINDOW. THE DEALER WAS CONTACTED AND THEY STATED THAT THE DESIGN OF THE VEHICLE COULD NOT BE ALTERED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 32,000.

Mileage: 32,000

HEADRESTS ON THE BACK SEAT BLOCKS APPROXIMATELY 50% OF REAR VISION. *TR *JS

REAR HEADRESTS ARE SO LARGE THEY BLOCK MY VIEW AND I AM AFRAID TO DRIVE THE CAR. I CALLED GM AND THEY TOLD ME TO CALL THE DEALERSHIP. THE DEALERSHIP SAID THEY CANNOT DO ANYTHING TO CORRECT IT BUT I COULD TRADE IN FOR A 2012... I THINK THIS IS CRAZY! I AM NOT THE ONLY PERSON TO EXPRESS CONCERN ABOUT THIS HAZARD. HOW MANY COMPLAINTS WILL IT TAKE TO MAKE THE MANUFACTURER REPLACE THE SEAT BACK WITH THE 2012 VERSION???? *TR

Mileage: 10

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR SEAT MIDDLE HEAD REST OBSTRUCTED HER VIEW OF THE ROADWAY WHEN LOOKING THROUGH THE REAR VIEW MIRROR. THE HEAD REST COULD NOT BE REMOVED. THE CONTACT ALSO NOTICED THAT THE FRONT PASSENGER SIDE AIR BAG WAS NOT PUSHED FLAT DOWN INTO THE COMPARTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,855.

Mileage: 28,855

THE REAR HEADRESTS IN THE IMPALA ARE TERRIBLE. IT IS A SAFETY CONCERN/ISSUE. THEY OBSTRUCT, OBSCURE, OR IMPAIR THE DRIVER'S CLEAR VIEW. THIS IS AN ACCIDENT WAITING TO HAPPEN. THERE SHOULD BE A RECALL ON THIS. THIS IS A MAJOR FLAW. ANOTHER THING IS THE SIDE MIRRORS, WHY ARE THEY SOOOO TINY? SIDE MIRROR ARE SUPPOSED TO PROVIDE MAXIMUM VISIBILTY. THE DRIVER OF ANY MOTOR VEHICLE SHOULD HAVE A CLEAR VIEW OF THE ROADWAY & OBJECTS SURROUNDING THE VEHICLE FROM ANY ANGLE!!!! AUTOMAKERS, KEEP THIS IN MIND WHEN DESIGNING A VEHICLE. SAFETY FIRST!!!! DO NOT SACRIFICE SAFETY FOR STYLE!!!!!! *TT

Mileage: 8,303

THE REAR VISIBILITY BOTH USING THE MIRROR AND TURNING YOUR HEAD IS COMPROMISED BY THE MIDDLE HEADREST LOCATED ON THE BACK SEAT. IT SHOULD HAVE BEEN DESIGNED TO BE REMOVED BUT IS MADE INTO THE REAR SEAT. I BELIEVE IT IS AN ACCIDENT WAITING TO HAPPEN. THE OTHER TWO HEADRESTS ALSO MAKE IT HARD TO SEE. I REALLY BELIEVE IT WAS AN ALL AROUND BAD IDEA BY GMC. I ALSO GET A FILM ON MY WINDSHIELD LIKE I'VE BEEN SMOKING BUT NOBODY IN MY FAMILY SMOKES. I SUGGESTED TO THE DEALERSHIP THAT IT MAY BE THE HEATER CORE BUT THEY ASSURED ME IT COULDN'T BE THE HEATER CORE. THEY TOLD ME TO KEEP WASHING THE WINDSHIELD AND IT WOULD EVENTUALLY GO AWAY. *TR

Mileage: 7

MY COMPLAINT WITH THIS VEHICLE IS VISIBILITY CAUSED BY THE REAR HEADRESTS WHEN USING THE REAR VIEW MIRROR. GM BUILT THE BACK SEAT WITH 3 LARGE HEADRESTS "WHICH CANNOT BE REMOVED" THAT BLOCKS ALMOST THE ENTIRE REAR WINDOW. WHEN DRIVING THE CAR, THE MOST I CAN SEE IN THE REAR VIEW MIRROR IS THE TOPS OF THE CAR(S) BEHIND ME, SOMETIMES NOT THAT MUCH. WHEN BACKING UP, YOU HAVE TO LOOK AROUND ALL THREE BACK HEADRESTS IN ORDER NOT TO HIT SOMEONE OR SOMETHING. THESE BACK SEAT HEADRESTS CAN BE REPLACED BY BUYING THE 2012 IMPALA HEADREST COMPONENTS FROM GM WHICH COST AT LEAST $400.00 JUST FOR THE 3 PARTS NEEDED. I FEEL LIKE GM SHOULD BE REQUIRED TO REPLACE THE BACK SEAT HEADRESTS DUE TO THE HAZARD POSED BY THE HEADRESTS. *KB

Mileage: 434

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR SEAT HEADRESTS WERE SITTING TOO HIGH, OBSCURING HER VISION OF THE ROADWAY WHEN ATTEMPTING TO CHANGE LANES OR REVERSE. THE CONTACT WAS UNABLE TO SEE ANYTHING BEHIND THE VEHICLE DUE TO THE OBSTRUCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE HEAD RESTS WERE DESIGNED IN A SPECIFIC MANNER AND COULD NOT BE REDESIGNED. THE MANUFACTURER WAS CONTACTED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500. UPDATED 04/10/12*LJ UPDATED 04/11/12

Mileage: 7,500

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, HE CRASHED INTO A PARKED CAR. THE CONTACT STATED THAT HIS VIEW OF THE VEHICLE WAS OBSTRUCTED BY THE REAR MIDDLE SEAT HEADREST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE HEAD REST COULD NOT BE REPLACED, REMOVED OR ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 3,100.

Mileage: 3,000

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR MIDDLE HEAD REST PREVENTED THE DRIVER FROM HAVING A CLEAR LINE OF VISION WHEN DRIVING IN REVERSE. THE CONTACT STATED THAT THE MANUFACTURER WAS CONTACTED BUT DENIED ANY ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 7,000.

THE MIDDLE HEADREST ON THE REAR SEAT IS TOO HIGH AND SIGNIFICANTLY OBSTRUCTS THE VIEW FROM THE REAR VIEW MIRROR. *TR

THE HEADREST IN THE MIDDLE OF THE BACK SEAT MAKES IT IMPOSSIBLE TO HAVE A CLEAR VIEW OUT THE REAR WINDOW. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE HEAD REST LOCATED IN THE MIDDLE OF THE REAR SEAT WAS BLOCKING THE DRIVERS VIEW WHEN SHE USED THE REAR VIEW MIRROR. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 11/25/11 *BF UPDATED 11/30/11

THE 3 REAR SEAT HEADRESTS MAKE IT ALL BUT IMPOSSIBLE TO SAFELY BACK THE CAR UP PLUS THEY OBSCURE THE VIEW OF FOLLOWING VEHICLES. THIS IS A SIGNIFICANT PROBLEM AS I JUST PURCHASED THE CAR,AND TOOK DELIVERY BEFORE REALIZING HOW MAJOR THIS VISIBILITY ISSUE IS. THE HEADRESTS CANNOT BE REMOVED OR ADJUSTED. THERE NEEDS TO BE A RECALL AS SOON AS POSSIBLE. THIS IS NOT AN ABSTRUSE OR DIFFICULT PROBLEM TO RECOGNIZE, NOR IS IT ONE MAN'S OPINION. ANY TIME THERE IS 70%+ VIEW OBSTRUCTION IT MAKES PERFECT SENSE TO REMEDY THE PROBLEM. GM SHOULD CERTAINLY RECOGNIZE THIS MOST OBVIOUS MISTAKE WHICH NEVER SHOULD HAVE HAPPENED TO BEGIN WITH. *TR

Mileage: 19,000

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE DRIVER WAS FOUR FEET ELEVEN AND THE REAR MIDDLE SEAT HEAD REST OBSTRUCTED THE DRIVERS VIEW AND COULD POTENTIALLY CAUSE A CRASH. THE DEALER STATED THE MANUFACTURER WAS AWARE OF THE DEFECT AND THEY WAS IN CONTACT WITH THE MANUFACTURER CONCERNING THE DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 105. RVK UPDATED10/27/11 *BF UPDATED 3/30/12 *CN

Mileage: 10

THIS CAR IS A ACCIDENT WAITING TO HAPPEN, WHOEVER THOUGHT OF PUTTING A STATIONARY MIDDLE HEADREST ON THIS CARS BACKSEAT WAS EITHER 7 FEET TALL, OR HAS NEVER BACKED OUT OF A PARKING SPACE IN IT! MY 5'2" WIFE HAD A FIT AFTER DRIVING IT TODAY. I BOUGHT IT 9/14/11 WITHOUT HER. ANYHOW, FOR GM TO LET THIS CAR ON THE ROAD WITHOUT A BACKUP CAMERA OR BEING NOT ABLE TO REMOVE THAT HEADREST IS JUST IRRESPONSIBLE. DRIVE ONE AND YOU WILL SEE EXACTLY WHAT I MEAN. *TR

HUGE REAR HEADRESTS (3 OF THEM) BLOCK NEARLY 70% OF REAR VISIBILITY AND MAKE IT IMPOSSIBLE TO SEE VEHICLES DIRECTLY BEHIND OR APPROACHING FROM BEHIND. EVEN STOPPED AT A TRAFFIC LIGHT, THE MIDDLE HEADREST BLOCKS THE VIEW OF ANY VEHICLE BEHIND. CHANGING LANES IS INCREDIBLY DIFFICULT AND DANGEROUS, AT BEST, BECAUSE DRIVER CAN'T SEE WHAT'S DIRECTLY BEHIND. TRIED SEAT ADJUSTMENTS, OUTSIDE MIRROR ADJUSTMENTS, REAR VIEW MIRROR ADJUSTMENTS, AND NOTHING WORKS TO IMPROVE THE REAR VIEW. THIS IS AN INCREDIBLY DANGEROUS SITUATION, WHICH HAS APPARENTLY BEEN ADDRESSED IN THE IMPALA FOR 2012; WHY HAS CHEVROLET NOT CONTACTED DRIVERS FOR A SAFETY FIX OR RECALLED? I HAVE CONTACTED MY DEALER AND AM STILL WAITING FOR A RESPONSE. IN THE MEANTIME, WE ARE HOPING NO ACCIDENTS OCCUR AS A RESULT OF THIS POOR VISIBILITY ISSUE. IT SEEMS TO ME THAT CHEVY WOULD BE CONCERNED ABOUT LIABILITY, IF NOTHING ELSE. DOES ANYONE KNOW IF THERE ARE FIXES FOR THIS, SHORT OF SAWING OFF THE MIDDLE HEAD REST? THEY CAN'T BE ADJUSTED OR EVEN FOLDED DOWN WITH THE SEAT SINCE THEY'RE BUILT INTO THE REAR WINDOW SHELF AND NOT THE SEATS. (WHO THE HECK CAME UP WITH THIS ONE?) I'M HOPING YOU CAN HELP BEFORE SOMEBODY GETS INJURED OR WORSE. THERE ARE MANY COMPLAINTS OUT THERE ABOUT THIS ISSUE, INCLUDING THOSE ON YOUR SITE. PLEASE HELP! THANKS. *TR

Mileage: 125

REAR SEAT CENTER HEADREST BLOCKS VIEW OF TRAFFIC AND PEDESTRIANS. VERY UNSAFE AND SOMEONE WILL BE SERIOULY INJURED. GM ENGINEERS FOR SEATS AND NOT DOING THEIR JOB. *TR

Mileage: 221

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO SEE OUT THE REAR VIEW WINDOW WHEN REVERSING OR DRIVING FORWARD DUE TO THE MIDDLE HEADREST BLOCKING THE VIEW OF THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THERE WAS A DESIGN FLAW AND TO CONTACT THE MANUFACTURER. THEY OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,500. UPDATED 9/27/11 *CN UPDATED 10/07/11

Mileage: 3,500

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE STOPPED, HE NOTICED THAT HIS VISION THROUGH THE REAR WAS OBSTRUCTED BY THE VERY LARGE SIZE OF THE REAR HEADRESTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT HE COULD REMOVE THE HEADRESTS AT HIS OWN DISCRETION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5.

Mileage: 5

THE REAR CENTER HEAD REST NEEDS TO BE REMOVED CAN'T SEE TO BACK UP THEY ALL ARE VERY LARGE BUT THE MIDDLE BLOCKS YOUR VIEW TOTALLY SOMEONE WILL GET HURT DUE TO THIS ISSUE IF ITS NOT TAKEN CARE MAYBE THEY CAN'T REMOVE THE HEADREST ITSELF BUT THEY CAN REPLACE THE WHOLE SEAT. I THOUGHT SEATS IN THE BACK WERE SUPPOSE TO FOLD DOWN ALLOWING ACCESS TO THE TRUNK THIS AUTO DOESN'T DO THAT THERE AREN'T EVEN CUPHOLDERS IN THE BACK SEAT THIS WAS DEFINITELY NOT A GOOD DESIGN FOR GM. *TR

Mileage: 20

PURCHASED 2011 IMPALA LT/4 DOOR SEDAN 3 WEEKS AGO. REAR CENTER HEADREST COMPLETELY BLOCKS THE VIEW OF VEHICLE TRAVELING BEHIND, WHICH PREVENTS YOU FROM SEEING THE CAR IN THE REAR VIEW MIRROR. THIS IS A DANGEROUS SITUATION. THIS ALSO POSES A HAZARD WHEN BACKING UP, DUE TO 90% SIGHT BLOCKAGE. A RECALL NEEDS TO BE ISSUED BY GM TO REMOVE THE CENTER REAR HEADREST FROM THIS VEHICLE. THE 2012 MODEL OF THIS VEHICLE DOES NOT HAVE A CENTER HEADREST. IT ONLY HAS HEADRESTS ON THE LEFT AND RIGHT, WHICH PROVES THIS IS AN ISSUE THEY HAVE CORRECTED FOR THE NEWER MODEL. SOMETHING NEEDS TO BE DONE TO FIX THIS PROBLEM IN THE 2011. I DO NOT FEEL SAFE DRIVING THIS VEHICLE BECAUSE OF THE LACK OF VISIBILITY. *TR

2011 CHEVY IMPALA LT. REAR HEAD REST REDUCES VISIBILITY. DIFFICULT TO SEE VEHICLES WHEN DRIVING AND BACKING. *TR

2011 CHEVROLET IMPALA. CONSUMER STATES PROBLEM WITH VEHICLE HEAD RESTS *TGW THE CONSUMER STATED THE REAR HEAD RESTS ARE THREE INCHES TO HIGH AND TOO WIDE. THE THREE HEAD RESTS BLOCK ALMOST 40% OF THE VIEW LOOKING IN THE REAR VIEW MIRROR AND OUT THE BACK WINDOW. THE PROBLEM IS THEY CANNOT BE FOLDED DOWN OR REMOVED. *JB UPDATED 10/20/11.*JB

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR HEADRESTS WERE POSITIONED TOO HIGH AND OBSTRUCTED VISION WHILE REVERSING. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 13,000.

Mileage: 2,000

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE COULD NOT SEE OUT OF THE REAR VIEW MIRROR WHILE DRIVING AT ANY SPEED BECAUSE THE HEAD RESTS ON THE REAR SEATS WERE OBSTRUCTING HER VISION. THE HEAD RESTS COULD NOT BE ADJUSTED OR REMOVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE HEAD RESTS WERE DESIGNED FOR SAFETY PURPOSES AND COULD NOT BE ALTERED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 2,500.

Mileage: 2,000

BOUGHT 2011 IMPALA, REAR SEAT HEAD RESTS OBSTRUCTING VIEW ON REAR VIEW MIRROR. VERY HAZARDOUS, WILL PROBABLY CAUSE MANY ACCIDENTS AND POSSIBLY DEATHS. LOT OF PERSONS COMPLAINING TO DEALER AND GM AND THEY SAY NOTHING CAN BE DONE ABOUT THIS. THEY HAVE BEEN NOTIFIED AND THEIR REFUSAL TO DO ANYTHING ABOUT IT NEEDS TO BE LOOKED AT. *KB

TL* THE CONTACT RENTED A 2011 CHEVROLET IMPALA LT. THE CONTACT STATED THE REAR SEATS HEAD REST WERE VERY WIDE AND OBSTRUCTED THE REAR AND SIDE VIEW. THE FAILURE AND THE CURRENT MILES WERE 14,000.

Mileage: 14,000

REAR SEAT HEADRESTS (3) ARE EXTREMELY HIGH MAKING IT DIFFICULT FOR DRIVER TO SEE VEHICLES IN REAR. DIFFICULTY IN BACKING CAR, AS WELL AS CHANGING LANES. HEADRESTS ARE SEWN INTO REAR SEAT; NON-ADJUSTABLE. HAD TO HAVE MIDDLE HEADREST REMOVED PERMANENTLY. *TR

Mileage: 56

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE REAR SEAT HEADREST WAS OBSTRUCTING THE DRIVER'S VIEW OF THE REAR WINDOW. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,000. UPDATED 07/08/11 *BF UPDATED 07/18/11

Mileage: 2,000

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE REAR SEAT HEAD RESTS WERE POSITIONED TOO HIGH, OBSTRUCTING HIS VISION. THE CONTACT ALSO STATED THE HEAD RESTS WERE INSTALLED IN A MANNER IN WHICH THEY WERE NOT ADJUSTABLE AND COULD NOT BE REMOVED FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE EQUIPMENT COULD NOT BE ALTERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 3,000.

Mileage: 5

OVERSIZED, IMMOVABLE THIRD HEADREST IN MIDDLE OF BACK SEAT OF 2011 CHEVY IMPALA. BLOCKS VISION OUT OF REAR WINDOW - DRIVER CANNOT USE REAR VIEW MIRROR. DRIVER CANNOT SEE VEHICLE FOLLOWING. *TR

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE REAR MIDDLE HEAD RESTRAINT WAS OBSTRUCTING HER VISION. AN AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 2,900.

Mileage: 10

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADREST IN THE MIDDLE REAR OF THE VEHICLE WAS OBSTRUCTING HIS VIEW. WHILE ATTEMPTING TO DRIVE IN REVERSE, THE CONTACT STATED THAT HE WOULD NOT CRASH INTO OBJECTS SINCE HE DID NOT HAVE A CLEAR VIEW. THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING FOR A RESPONSE. THE CURRENT MILEAGES WERE 1,500 AND THE FAILURE MILEAGE WAS APPROXIMATELY 5.

Mileage: 5

I CANNOT SEE WHEN USING THE REAR VIEW MIRROR DUE TO THE REDUCED VISIBILITY CAUSED BY THE HEAD RESTS ON THE REAR SEATS. THE VIEW WHEN USING THE REAR VIEW MIRROR IS OBSTRUCTED SIGNIFICANTLY WITH ONLY 4 INCHES OF VISIBILITY BETWEEN THE CEILING OF THE THE CAR AND THE TOP OF THE HEAD RESTS. ALSO, THE SIDE MIRRORS ARE SMALL INCREASING THE POOR VISIBILITY IN THIS VEHICLE. THE HEAD REST PROBLEM WOULD HAVE BEEN NOTICED IF THE CAR SALESMAN HAD NOT SAT IN BACKSEAT IN THE MIDDLE. THE CAR DEALERSHIP SUGGESTED THAT THE CAR BE TAKEN TO A LOCAL SEAT COVER COMPANY TO HAVE THE HEADRESTS REBUILT. THIS IS A NEW CAR AND SHOULD NOT HAVE PROBLEMS SUCH AS THIS.

Mileage: 170

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR SEAT HEAD RESTRAINTS WERE TOO HIGH AND WAS BLOCKING HER VISION IN THE REAR VIEW MIRROR. THE VEHICLE WAS NOT INSPECTED OR REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 10. UPDATED 06/17/11*LJ UPDATED 06/21/11

Mileage: 10

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT ENTERED THE VEHICLE AND NOTICED THAT HE COULD NOT SEE WHEN USING THE REAR VIEW MIRROR DUE TO REDUCED VISIBILITY CAUSE BY THE HEAD RESTS ON THE REAR SEATS. THE CONTACT STATED THAT THE VIEW WHEN USING THE REAR VIEW MIRROR WAS OBSTRUCTED BY APPROXIMATELY SEVENTY PERCENT. THE CONTACT ALSO STATED THAT WHILE DRIVING AT ANY SPEED, THE HEAD LIGHTS FROM VEHICLES IN THE REARVIEW MIRROR WOULD INTERMITTENTLY DISAPPEAR DUE TO THE REDUCED VISIBILITY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68 AND THE CURRENT MILEAGE WAS 118.

Mileage: 68

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SEAT HEADRESTS WERE TOO HIGH AND OBSTRUCTING VISIBILITY THRU THE REAR VIEW MIRROR. IN ADDITION, HE STATED THAT THE SIDE VIEW MIRRORS WERE ABNORMALLY SMALL. THE DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE, STATING THAT THEY COULD NOT ALTER THE DESIGN OF THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT AN INDEPENDENT MECHANIC COULD POSSIBLY LOWER THE SEAT OR CUT DOWN THE HEADREST. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 500.

Mileage: 500

THE REAR SEAT HEAD RESTS ARE TOO TALL AND BLOCK VISION ESPECIALLY CENTER HEAD REST,MAKES BACKING UP VERY DIFFICULT, ALSO WHILE DRIVING BLOCKS VISION OF ANY THING BEHIND YOU .THESE ARE NOT ADJUSTABLE OR REMOVABLE.

2011 CHEVROLET IMPALA S.T. CONSUMER WRITES IN REGARDS TO REAR SEAT HEAD RESTS BEING MUCH HIGHER THAN THE BOTTOM OF THE REAR CAR WINDOW AND BLOCKS OUT ABOUT 40% OR MORE OF VISION WHEN LOOKING OR USING THE REAR VIEW MIRROR FROM THE DRIVER'S SEAT *TGW THE CONSUMER STATED LOWERING OR ELIMINATING THE REAR SEAT HEAD REST WOULD SOLVE THE PROBLEM AND RESTORE SAFETY TO USING THE REAR VIEW MIRROR AND RESTORE 100% VISION TO THE REAR WINDOW. *JB

REAR WINDOW VISIBILITY IN THE 2011 CHEVY IMPALA IS SEVERELY LIMITED BY THE PLACEMENT OF READ SEAT HEAD RESTRAINTS. A VEHICLE DIRECTLY BEHIND YOU IS COMPLETELY HIDDEN FROM VIEW USING THE REARVIEW MIRROR. *TR

THE THREE HEAD RESTS PERMANENTLY ATTACHED TO THE REAR SEAT BLOCK THE VIEW OF THE DRIVER IN THE REAR-VIEW MIRROR, CREATING A HAZARDOUS DRIVING CONDITION. *TR

Mileage: 1

REGARDING REAR SEAT HEAD RESTS ON 2011 CHEVY. IMPALA LT. THE 3 REAR SEAT HEAD RESTS ARE POSITIONED (STATIONARY) IN SUCH A MANNER THAT WHEN LOOKING IN THE REAR VIEW MIRROR IT OBSTRUCTS THE VIEW BY AT LEAST 90%. THIS MAKES FOR A SAFETY HAZARD WHEN BACKING THE VEHICLE. EVEN IF SIMPLY THE CENTER REAR HEAD REST WAS REMOVED IT WOULD HELP SOLVE THE PROBLEM DRASTICALLY. CHEVROLET SITE FOR 2011 IMPALA HAS NUMEROUS COMPLAINTS OF OWNERS REGARDING THIS PROBLEM. CHEVROLET SHOULD STAND THE COST TO REPAIR/ADJUST THE ABOVE PROBLEM. IT'S A LAW SUIT WAITING TO HAPPEN. WHAT EVER THE DESIGNERS FOR THIS AUTOMOBILE WERE THINKING IS BEYOND ME. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA LST. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH WHEN THE CONTACT NOTICED THAT THE REAR SEATS HEAD REST WERE TOO TALL AND MAKING IT DIFFICULT FOR THE DRIVER TO SEE THE REAR VIEW WINDOW. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILLED BUT NO ASSISTANCE WAS OFFERED. THE DEALER WAS ALSO CONTACTED AND THEY STATED THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 2,100. UPDTATED 2/17/11 *CN UPDATED 03/03/11

Mileage: 2,100

2011 CHEVROLET IMPALA LT. CONSUMER STATES THAT REAR HEAD RESTRAINTS ARE EXCESSIVELY HIGH *TGW THE CONSUMER STATED HIS REAR VIEW VISION OF TRAFFIC WAS OBSTRUCTED. *JB

I OWN A 2011 CHEVROLET IMPALA WHICH HAS A SERIOUS TRAFFIC HAZARD INVOLVING THE THREE REAR HEAD RESTS AFFIXED/SEWN - WHICH MAKES THEM NON-ADJUSTABLE. THE PROBLEM IS AGGRAVATED BY THE FACT THAT THE HEAD RESTS ARE HIGHER THAN MOST VEHICLES. THE FIXED POSITION OF THESE HEAD RESTS BLOCK THE DRIVER'S VISION OUT OF ABOUT ONE THIRD OF THE REAR WINDOW. THE MIDDLE HEAD REST IS ESPECIALLY TROUBLESOME. I WROTE GENERAL MOTORS ABOUT THIS APPROXIMATELY 2 WEEKS AGO AND THEY HAVE NOT RESPONDED. THE SALES AND THE SERVICE DEPARTMENTS AT THE DEALERSHIP ARE WELL AWARE OF MY CONCERNS. NHTSA COMPLAINT 10358310 WAS ALSO FILED CONCERNING THIS IDENTICAL PROBLEM, I HAVE 61 YEARS OF DRIVING EXPERIENCE - ALL SIZES/TYPES OF AUTOS. IN MY CONSIDERED OPINION THIS IS A DESIGN FLAW. I HAVE RAISED THE DRIVER'S SEAT TO THE HIGHEST SETTING AND HAVE TRIED ALL POSSIBLE ADJUSTMENTS TO THE INSIDE AND SIDE MIRRORS IN AN ATTEMPT TO SOLVE THIS TO NO AVAIL. *TR

Mileage: 60

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING THE VEHICLE AT ANY SPEED, THE CONTACT NOTICED THAT IT WAS DIFFICULT TO SEE THROUGH THE REAR WINDOW DUE TO THE REAR SEAT HEAD RESTS BLOCKING HER VIEW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING TO STANDARDS AND COULD NOT BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 11. UPDATED 12/30/10*LJ UPDATED 01/04/11

Mileage: 11