2012 CHEVROLET IMPALA Steering Problems
49 complaints about Steering
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Steering Complaints (49)
The contact owns a 2012 Chevrolet Impala. The contact stated that while the vehicle was parked, he became aware of condensation under the vehicle. The oil pressure light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the brake hose needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 11V398000 (Steering). The manufacturer was notified of the failure. The failure mileage was 127,000.
Mileage: 127,000
The contact owns a 2012 Chevrolet Impala. The contact stated that on three separate occasions, while driving in the rain, the steering wheel seized. Additionally, upon starting the vehicle, the key failed to release from the ignition. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000. The VIN was not provided.
Mileage: 80,000
When making left turns the car will make a loud grinding noise and will stop momentarily; it says it is due to the traction control on the dash. It is extremely unsafe when making a turn while a car is coming and there's nothing you can do. Also while making left hand turns the wheel will sometimes lock and you can't manually move the steering wheel. You have to turn off the car and wait sometimes 10+ minutes then the wheel will unlock. Now when I go to start my car it starts shaking and making a loud noise and rev low. After about 1 minute it will completely turn off and it will say service Stabilitrak and service traction control.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING 25 MPH, THE STEERING WHEEL WAS UNCONTROLLABLE CAUSING THE VEHICLE TO CRASH INTO THE CURB. THE DRIVER NOTICED THAT THE LOWER CONTROL ARM HAD FRACTURED. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE. THERE WERE NO REPORTED INJURIES. THE CONTACT CALLED KOONS WHITE MARSH CHEVROLET (10207 PHILADELPHIA RD, WHITE MARSH, MD 21162; (410) 931-8600) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 11V398000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Mileage: 18,000
I HAVE A 2012 CHEVY IMPALA, THE TRACTION SERVICE CONTROL AND ABS/STABILITRACK KEEPS GIVING ME ISSUES. I HAVE A GRINDING NOISE, DECREASED POWER AND CAR WILL NEARLY STOP ON YOU FROM TIME TO TIME, PARTICULARLY WHEN TURNING. TAKEN TO DEALERSHIP, MORE THAN ONE, THEY KEEP TELLING ME THE HARNESS ATTACH TO MY TRACTION CONTROL SYSTEM SNAPS. IVE HEARD MY MODEL HAS THIS ISSUE. I SEE NO RECALL FOR MY VIN, BUT I HAVE THE SAME ISSUES.
Mileage: 120,000
I HAVE HAD MAJOR FAILURE OF ALL OF THE MAIN FUNCTION COMPONENTS OF THE STEERING AND SUSPENSION. MULTIPLE TIMES I HAVE REPLACED, THE INNER AND OUTER TIE RODS, LL 4 WHEELBEARING ASSEMBLY, SWAY BAR LINKS, CONTROL ARMS, CV AXLES. I HAVE TO REPLACE BRAND NEW TIRES EVERY 6,000 10,000 MILES BECAUSE THE MECHANICAL FAILURES ARE WEARING ON THE RUBBER SO RAPIDLY AND AL WAS AND UNEVENLY. I HAVE NEVER NOT HAD A N ISSUE WITH THIS VEHICLE AND HAVE PUT MORE MONEY IN REPAIRS THEN THE PAYMENT, WHICH ARE MORE THAN WHAT I OWE STILL ON THE REMAINDER (FINANCED). ALSO, THE TRANSMISSION IS FALILING RAPIDLY. I HAVE REPORTED PRIOR ISSUES PRIOR TO THIS DATE. I CANNOT JUSTIFY REPAIRING, MAINTENANCE OR EMERGENCY, A VEHICLE THAT IS LESS THAN THE VALUE OF THE REPAIR COST. GM SHOULD BE ASHAMED AND PUNISHED FOR SUCH CRIMES AGAINST CONSUMERS.
Mileage: 127,600
CLUNKING , GRINDING NOISE SERVICE STABILITRAK, SERVICE ABS LIGHTS COME ON LOSE POWER WHEN REVERSING OR MAKING A LEFT TURN. AFTER MUCH RESEARCH THERE SEEMS TO BE A PROBLEM WITH THE WIRING HARNESS GOING TO THE SENSORS IN THE WHEELS. MANY PEOPLE ARE HAVING THIS VERY SAME PROBLEM ACROSS MANY YEARS OF THIS VEHICLE. PEOPLE ARE SPENDING MONEY UNNECESSARILY ON PARTS SUCH AS WHEEL HUBS AND BEARINGS WITHOUT FIXING SAID PROBLEM. MANY PEOPLE ARE ALSO REPORTING CARS TURNING OFF AS A RESULT OF THIS. *TR
Mileage: 95,312
THIS VEHICLE, IN EARLY NOVEMBER 2019, AT APPROXIMATELY 41,000 MILES BEGAN MAKING A "POPPING" NOISE FROM THE PASSENGER-SIDE FRONT SUSPENSION/STEERING AREA, PRIMARILY WHILE TURNING LEFT (AND SOMETIMES WHEN TURNING RIGHT). THE NOISE BECAME PROGRESSIVELY WORSE OVER A ONE MONTH PERIOD. SUSPECTING IT MAY BE A DEFECTIVE TIE ROD END (PASSENGER SIDE), I INSPECTED THE VEHICLE (ON 12/21/2019) AND FOUND THAT THE STEERING KNUCKLE (AT THE STEERING KNUCKLE ARM - WHERE IT ATTACHES TO THE PASSENGER TIRE ROD) WAS FRACTURED/BROKEN, CREATING A MAJOR SAFETY PROBLEM (THE STEERING KNUCKLE IS FRACTURED AT THE TIE ROD KNUCKLE ARM, AND THEREFORE IT APPEARS POSSIBLE THE STEERING KNUCKLE COULD SHEER OFF AT THE TIE ROD, RESULTING IN TOTAL LOSS OF STEERING CONTROL). THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT, OR HIT ANY CURBS, POT HOLES, OR SIMILAR ITEMS. I FIRST NOTICED THE PROBLEM WHILE MAKING A 90 DEGREE LEFT-HAND TURN AT APPROXIMATELY 15 MPH, ABOUT 500 FEET FROM MY RESIDENCE (WHILE DRIVING HOME). THE ISSUE/NOISE HAS GOTTEN PROGRESSIVELY WORSE SINCE THEN, AND BASED ON MY INSPECTION LAST NIGHT IT IS VERY OBVIOUS THAT THIS VEHICLE IS NOT SAFE TO DRIVE. IT APPEARS THAT THE STEERING KNUCKLE WAS MANUFACTURED INCORRECTLY (IT'S AN ORIGINAL GM PART, WHICH APPEARS TO HAVE BEEN MADE OF CAST ALUMINUM). FROM MY ONLINE RESEARCH, IT ALSO APPEARS THAT A LOT OF OTHER 2000-2013 CHEVY IMPALA OWNERS ARE HAVING THE SAME PROBLEM AS ME. THIS VEHICLE, IN MY OPINION, NEEDS TO BE RECALLED FOR THIS SAFETY ISSUE (BAD STEERING KNUCKLES). ALSO, THIS IS A CALIFORNIA VEHICLE WITH ZERO CORROSION ISSUES. ALSO, I WORK AS AN ACCIDENT/CLAIMS INVESTIGATOR FOR A MAJOR AUTO INSURANCE COMPANY (AND THEREFORE HAVE SIGNIFICANT KNOWLEDGE OF VEHICLES, COLLISIONS, ETC). THIS VEHICLE IS (BY ALL OBJECTIVE STANDARDS) IS UNSAFE TO DRIVE, AND GM SHOULD BE REQUIRED TO ISSUE A RECALL (IN MY PERSONAL AND PROFESSIONAL OPINION).
Mileage: 41,000
RECENTLY MY CAR MAKES A POP OR LOW CLICKING NOISE WHEN I TURN THE STEERING WHEEL TO THE LEFT. I'VE LOOKED INTO AND SEE THERE WAS A RECALL ON THE MODEL IN 2012 BUT I HAVEN'T FOUND ANY RECORDS OF MY CAR BEING REPAIRED. I WANT TO KNOW IF MY CAR CAN POSSIBLE BE REPAIRED SINCE THE RECALL FALLS IN LINE WITH A PREVIOUS RECALL. IT HAPPENS WHEN I TURN ALMOST FULL TO THE LEFT WHILE IN MOTION, WHETHER I GO FORWARD OR BACK IT MAKES THE NOISE. I WANT TO KNOW IF I CAN GET THIS REPAIRED FOR FREE. THE CAR HAS BEEN DOING THIS SINCE JUNE 2019 AND I'VE OWNED IT SINCE MAY 2016. I HAVEN'T TRIED TO GET IT FIXED MYSELF DUE TO FUNDS AND I'M WORRIED SOMETHING DANGEROUS MAY HAPPEN AND I HAVE A KID, SO I WANT TO BE SAFE. I ALSO WANT TO KNOW IF IT WAS EVER REPAIRED FOR THE FIRST RECALL
Mileage: 120,000
THE FRONT HUB ASSEMBLY IS CONTINUOUSLY DEFECTING. INHAVE REPLACED BOTH SIDES A MINIMUM OF 6 TIMES SINCE 2013. THE STEERING GOES OUT, THE BRAKES GRIND THE TRACTION CONTROL INITIATES AND IN SEVERE TIMES I LOOSE ALL POWER TO VEHICLE. THIS IS IN MOTION. FROM COMPLETE STOP TO MOTION, WHILE IN REVERSE AND WHILE TURNING IN IETHER DIRECTION.
Mileage: 90,000
THIS VEHICLE IS DANGEROUS! IVE REPORTED SOME OTHER MECHANICAL FAILURES THAT PUT ME IN DANGER BUT NOT ALL AND THEY STILL HAVE YET TO STOP HAPPENING. IVE SPENT OVER 10K REPAIRING AND REPLACING STEERING, SUSPENSION DRIVE TRAIN/ DRIVE AXLE AND CHASSIS COMPONENTS. BUT NOTHING HAS HELPED. AS OF LATE I KEEP GETTING ALIGNMENTS AND REPLACED 2 TIE RODS STRUTS CONTROL ARMS AND WHEEL HUB AND BEARINGS ONLY TO HAVE MY TIRES WEAR DOWN UNEVENLY AND QUICKLY IN 2 WEEKS. I PURCHASED THE TIRES BRAND NEW 6 MONTHS AGO. WITH A NEW WHEELS AND FRONT OUTTER TIE RODS AS WELL (WHICH I AGAIN REPLACED 2 WEEKS AGO). ALSO REPLACED IN 2019; FRONT AND BACK BRAKE ASSEMBLY (SHOES, PADS, ROTORS) FRONT AND BACK (BOTH SIDES) CONTROL ARMS, LEFT AND RIGHT FRONT STRUT AND SPRING ASSEMBLY. NEW CV AXLE AND FRONT HUB BEARINGS FULL ASSEMBLY LEFT AND RIGHT (2 WEEKS AGO)ADDITIONAL LEFT FRONT STRUT AND SPRING ASSEMBLY (2 WEEKS AGO). THIS LIST IS JUST OFF THE TOP OF MY HEAD BECAUSE THERE ARE MORE REPAIRS; TOO MANY. YET, THE CAR KEEPS LOOSING STEERING AND FALLING APART QUICKER EVERY DAY. PLUS, THE INSPECTION EXPIRES NEXT MONTH AND IT DID NOT PASS DUE TO EMMISSIONS SYSTEM ISSUES. IT IS A 2012 & SHOULD NOT BE PROBLEMATIC YET. I ONLY KEEP REPAIRING IT BECAUSE I AM STILL FINANCING SINCE BEING RIPPED OFF BY DEALERSHIP AT 23% APR ON TOP OF OVERCHARGED 2XS BLUE BOOK. WHICH HAS ME FAR TOO UPSIDE DOWN TO TRADE IN OR EVEN SELL PRIVATELY. I WOULDN'T SELL IT TO MY WORSE ENEMY ANYWAY. CHEVROLET SHOULD HAVE TO ANSWER FOR THEIR FAILURE. HARD WORKING PEOPLE PUT TRUST IN MANUFACTURERS AND DEPEND ON THEIR CARS. I MAY LOSE EVERYTHING BECAUSE OF MINE BUT NOT WITHOUT A FIGHT AND LEGAL COUNSEL. MY NEXT STEP IS TO CONTACT A CLASS ACTION LAW FIRM TO PROCURE COUNSEL FOR THESE MATTERS. GMC, THE NHTSA, AND AUTO REPAIR BUSINESSES (IE. FIRESTONE COMPLETE AUTO CARE) WILL BE CONTACTED REGARDING THE ISSUE AS WELL. THANK YOU
Mileage: 111,051
THIS VEHICLE IS DANGEROUS! IVE REPORTED SOME OTHER MECHANICAL FAILURES THAT PUT ME IN DANGER BUT NOT ALL AND THEY STILL HAVE YET TO STOP HAPPENING. IVE SPENT OVER 10K REPAIRING AND REPLACING STEERING, SUSPENSION DRIVE TRAIN/ DRIVE AXLE AND CHASSIS COMPONENTS. BUT NOTHING HAS HELPED. AS OF LATE I KEEP GETTING ALIGNMENTS AND REPLACED 2 TIE RODS STRUTS CONTROL ARMS AND WHEEL HUB AND BEARINGS ONLY TO HAVE MY TIRES WEAR DOWN UNEVENLY AND QUICKLY IN 2 WEEKS. I PURCHASED THE TIRES BRAND NEW 6 MONTHS AGO. WITH A NEW WHEELS AND FRONT OUTTER TIE RODS AS WELL (WHICH I AGAIN REPLACED 2 WEEKS AGO). ALSO REPLACED IN 2019; FRONT AND BACK BRAKE ASSEMBLY (SHOES, PADS, ROTORS) FRONT AND BACK (BOTH SIDES) CONTROL ARMS, LEFT AND RIGHT FRONT STRUT AND SPRING ASSEMBLY. NEW CV AXLE AND FRONT HUB BEARINGS FULL ASSEMBLY LEFT AND RIGHT (2 WEEKS AGO)ADDITIONAL LEFT FRONT STRUT AND SPRING ASSEMBLY (2 WEEKS AGO). THIS LIST IS JUST OFF THE TOP OF MY HEAD BECAUSE THERE ARE MORE REPAIRS; TOO MANY. YET, THE CAR KEEPS LOOSING STEERING AND FALLING APART QUICKER EVERY DAY. PLUS, THE INSPECTION EXPIRES NEXT MONTH AND IT DID NOT PASS DUE TO EMMISSIONS SYSTEM ISSUES. IT IS A 2012 & SHOULD NOT BE PROBLEMATIC YET. I ONLY KEEP REPAIRING IT BECAUSE I AM STILL FINANCING SINCE BEING RIPPED OFF BY DEALERSHIP AT 23% APR ON TOP OF OVERCHARGED 2XS BLUE BOOK. WHICH HAS ME FAR TOO UPSIDE DOWN TO TRADE IN OR EVEN SELL PRIVATELY. I WOULDN'T SELL IT TO MY WORSE ENEMY ANYWAY. CHEVROLET SHOULD HAVE TO ANSWER FOR THEIR FAILURE. HARD WORKING PEOPLE PUT TRUST IN MANUFACTURERS AND DEPEND ON THEIR CARS. I MAY LOSE EVERYTHING BECAUSE OF MINE BUT NOT WITHOUT A FIGHT AND LEGAL COUNSEL. MY NEXT STEP IS TO CONTACT A CLASS ACTION LAW FIRM TO PROCURE COUNSEL FOR THESE MATTERS. GMC, THE NHTSA, AND AUTO REPAIR BUSINESSES (IE. FIRESTONE COMPLETE AUTO CARE) WILL BE CONTACTED REGARDING THE ISSUE AS WELL. THANK YOU
Mileage: 111,051
MY CAR'S STABILITRACK, BARAKE ASSIST, AND TRACTION CONTROL LIGHTS COME ON EVERYTIME I TURN THE STEERING WHEEL TO THE LEFT. THE CAR HESITATES WHEN GIVING GAS MAKING IT FOR A DANGEROUS SITUATION WHEN GETTING INTO TRAFFIC
Mileage: 107,000
WHILE DRIVING AT NO MORE THAN 65 MPH ON THE FREEWAY THE CONTROL ARM GAVE OUT AND IT CAUSED LOSS OF CONTROL. THEN IT HIT THE BARRIER WALL AND THE 2 TIRE ON THE DRIVER SIDE BLEW ON CONTACT. TOWED TO MECHANIC AND THEY SAID THAT THE TIE RODS ALSO WENT OUT. THE BRAKES AND SHOCKS AND STRUTS WERE NEW AND IT IS REGULARLY IN THE SHOP FOR DIAGNOSTICS AND REPAIRS. THIS IS INEXCUSABLE AND THIS VEHICLE NEEDS TO BE COMPLETELY RECALLED AND TAKEN OUT OF CIRCULATION.
Mileage: 94,000
TAKATA RECALL MY CAR FEEL LIKE ITS LOOSING POWER WHEN I START IT UP AND THE IGNITION HOUSING NEED TO BE REPLACE
HUB ASSEMBLY
Mileage: 140,720
WHILE DRIVING ON A CITY STREET I NOTICED THE POWER STEERING WAS MUCH HARDER TO TURN.
Mileage: 99,500
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, WHEN THE CONTACT WOULD MAKE A TURN OR HIT A BUMP IN THE ROAD, HE HEARD AN ABNORMAL POP SOUND WITHOUT WARNING. IN ADDITION, THE CONTACT OBSERVED FLUID LEAKING IN THE FRONT MIDDLE OF THE VEHICLE. THE DEALER (HENDRICK CHEVROLET, 100 AUTO MALL DRIVE, CARY, NC, 27511, 919-439-5132) ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL CHEVROLET DEALER SINCE THEY WERE OUT OF STATE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DAN VADEN CHEVROLET SAVANNAH, 9393 ABERCORN ST, SAVANNAH, GA, 31406) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK, BRAKES/ ROTORS, AND TIE ROD NEEDED TO BE REPLACED. ALSO, AN ALIGNMENT WAS NEEDED. THE STEERING RACK, BRAKES/ROTORS, TIE ROD, AND ALIGNMENT WERE REPAIRED. THE CONTACT STATED THAT THE ENGINE NOW SHAKES INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8-3209374202. THE FAILURE MILEAGE WAS APPROXIMATELY 86,800.
Mileage: 86,800
MY TY ROD BROKE AND ANOTHER PART INSIDE THE TY ROD BROKE I AM WONDERING IF IT HAD A RECALL ON MY CAR CHEVROLET IMPALA XL 2012
Mileage: 64,000
WHEN I BACK OUT OF A PARKING STALL OR DRIVEWAY AND STILL HAVE MY FOOT ON THE BRAKE AND THEN I PUT IT IN DRIVE, WHEN I TRY TO TURN THE WHEEL TO START TO DRIVE DOWN THE STREET, IT IS LIKE I LOST POWER STEERING AND IT TAKES EVERYTHING IN MY POWER WITH MY HANDS TO TURN THE STEERING WHEEL. IT FEELS LIKE THE STEERING WHEEL LOCKED UP. ALSO WHEN I AM STARTING TO PULL INTO A PARKING STALL WHEN THE CAR IS BARELY MOVING THE STEERING WHEEL SEEMS TO LOCK UP WITH NO POWER STEERING AND I HAVE DIFFICULTY TURNING THE WHEEL. THERE ARE TIMES WHEN I CAN'T GET THE WHEEL TURNED AND I'M UNABLE TO PARK IN THE STALL. WHILE DRIVING AT NORMAL SPEEDS AND WHEN I GO TO TURN, IT DOESN'T MATTER WHETHER IT IS TURNING LEFT OR RIGHT, THE POWER STEERING IS VERY STIFF AND SOMETIMES WILL STIFFEN UP TO THE POINT THAT I HAVE A HARD TIME TURNING THE WHEEL. I TOOK INTO THE DEALER IN 12/2016 AND ASKED THEM TO CHECK IT OUT WHILE THEY DID AN OIL CHANGE TO MY CAR AND THEY SAID ALL FLUIDS WERE FINE AND NOTHING IS WRONG. I HAVE COME VERY CLOSE TO HAVING A WRECK WHEN I TRY TO TURN AND THE STEERING WHEEL ALL OF A SUDDEN STIFFENS UP SO TIGHT THAT IT TAKES ALL MY STRENGTH AND POWER TO TURN THE WHEEL. IT ACTS LIKE THE WHEEL ISN'T GOING TO TURN. THIS HAS BEEN GOING ON FOR A FEW MONTHS NOW. THERE IS SOMETHING DEFINITELY WRONG WITH THE STEERING. MY 2012 IMPALA ONLY HAS 17,000 MILES ON IT. I BOUGHT THE CAR BRAND NEW AND I'M AFRAID TO DRIVE IT BECAUSE OF THIS STEERING ISSUE AND NOT BEING ABLE TO TURN THE STEERING WHEEL. THERE SHOULD BE A RECALL WITH THE 2012 IMPALAS BECAUSE OF THIS ISSUE. THERE IS DEFINITELY A POWER STEERING OR OTHER ISSUE THAT IS CAUSING THE WHEEL TO STIFFIN UP SO TIGHT THAT YOU CAN BARELY TURN IT. *TR
Mileage: 17,000
VEHICLE STEERING WHEEL LOCKS AND CAR COMPLETELY SHUTS OFF WHILE DRIVING (IN MOTION) ON A BUSY HIGHWAY. THIS VEHICLE HAS DONE THIS TWO OTHER TIMES, BUT NOT ON THE EXACT SAME DATE. STEERING WHEEL ALSO LOCKS WHILE TURNING LEFT OR RIGHT ON A BUSY STREET.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Mileage: 57,000
TAKATA RECALL / AIRBAGS LIGHT CAME ON AND STARTED MAKING LOUD CLICKING NOISE WHERE AIRBAGS ARE LOCATED
Mileage: 88,800
VEHICLE WAS STATIONARY. TURNED WHEEL TO THE RIGHT TO BEGIN TO MOVE. HEARD A SNAPPING SOUND AND VEHICLE ONLY MOVED ABOUT 5 FEET AND HAD NO CONTROL OF STEERING. FOUND THE RIGHT TIE-ROD WAS BROKEN. CAR HAS 37000 MILES ON IT.CAR WAS TOWED TO CHEV DEALER FOR REPAIR AND THEY SAID THE STEERING GEAR ALSO NEEDED TO BE REPLACED?? MY COST WAS $1546.19.FOUND A RECALL #12V377000 ON THIS VERY PROBLEM, BUT THE RECALL WAS FOR POLICE CARS ONLY. THIS DOESN'T MAKE SENSE TO ME AND I FEEL MY CAR SHOULD BE INCLUDED IN THIS RECALL. THIS TIE ROD SHOULD NEVER HAVE BROKEN AND I FEEL GM SHOULD ASSUME THE RESPONSIBILITY FOR THIS REPAIR. 2012 CHEV IMPALA.
Mileage: 37,000
EVERY TIME I TURN WARNING LIGHTS FOR MY STABLIZING SYSTEM AND ABS THEN THE BRAKES STARTS TO LOCK UP SOMETIMES WITH IT ALSO TRACTION CONTROL ALSO TURN ON AND OFF THIS IS EVERY TIME I DRIVE THE CAR HAVE TAKEN IT TO 3 DEALERS NO ONE CAN FIND THE PROBLEM THIS IS EVERY TIME I START THE CAR AND DRIVE ON THE STREETS OR ON THE HIGHWAY.
Mileage: 66,453
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
WHEN DRIVING AFTER EVERY ATTEMPT TO MAKE A LEFT TURN,MY SERVICE TRACTION CONTROL,SERVICE BRAKE ASSIST, & ABS LIGHT ALL POP ON. SINCE THEN IT HAS WENT ON AND OFF FOR MANY DAYS UNTIL IT JUST FINALLY STAYED ON PERMANENTLY. ALSO MESSAGE: "STABILITRAK SERVICE AND TRACTION CONTROL , BRAKE ASSIST " FINALLY TOOK IT TO A CHEVY DEALERSHIP IN CULVER CITY,CA IN MAY 2013 & WAS TOLD THEY TESTED THE FRONT ABS CONNECTOR AND TRACTION AND FOUND NOTHING WRONG AND NO CODE ERRORS. RESET THE SENSORS ANYWAYS AND ADJUSTED THE TIMING. AS SOON AS I DROVE OUT THE DEALER,SAME ERROR MESSAGES AND LIGHTS RETURNED. TOOK CAR AGAIN TO SAME DEALER &WASTOLD "I MUST HAVE DROVE THROUGH WATER OR OILY SURFACE AND LIGHTS WOULD GO OFF AFTER I DROVE 20 OR SO MILES".LIGHTS & ERRORS DID NOT GO AWAY.RETURNED TO THE SAME DEALER AGAIN,THIS TIME AGAIN FOUND NO ERRORS BUT THEY PROCEED TO REPLACE THE TIRE SENSORS AND RESET THE SENSOR ID. LIGHTS&CODES WENT OFF FOR ABOUT A WEEK THEN RETURNED WITH A GRINDING NOISE WHEN LEFT TURN, LOOSE ENGINE POWER &STEERING POWER, LIGHT &CODES CONTINUE TO STAY ON,& STALLS FOR A FEW SECONDS WHEN LEFT TURN. I HAVE BEEN AT A LIGHT IN THE MIDDLE OF MAKING A TURN WHEN THE CAR WILL STALL & NOT LET ME TAKE OFF.BRAKES APPEAR TO LOCK UP.JUST MISSED A FEW CAR ACCIDENTS DUE TO STALL. HAS LEFT ME IN DANGEROUS SITUATIONS AS I HAVE ALMOST BEEN HIT HEAD ON & WAS HIT FROM BEHIND BECAUSE I COULD NOT ACCELERATE AND GOT STUCK ON THE TURN. CANNOT ACCELERATE IN A TIMELY FASHION IS A HUGE PROBLEM. BECAUSE THE DEALER OBVIOUSLY COULD NOT RESOLVE THE ISSUE HAD TIRE AND BRAKE EXPERT SHOPS LOOK AT THE PROBLEM A FEW TIMES. ALSO NOT FINDING THE PROBLEM. FINALLY DECIDED TO JUST TRY &IGNORE IT BUT AFTER SO MANY CLOSE CALLS OF ACCIDENTS& ENDAGERING MY FAMILIES LIFE IT IS NOT ACCEPTABLE FOR ME TO JUST DEAL WITH IT ANYMORE OR TO CONTINUE TO SPEND MONEY TO TRY & FIND PROBLEM.FORUMS PROVE OTHERS HAVE THE SAME PROBLEM.
Mileage: 35,000
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING RACK LEAKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mileage: 38,000
I WAS DRIVING DOWN A HILL ON KALAMAZOOST IN LANSING MICH. MY POWER STEERING AND POWER BRAKES STOPPED WORKING. I PULLED ON THE STEERING WHEEL TO TURN THE CAR INTO A HEDGE OF BUSHED ON THE SIDE OF THE ROAD. IT STOPPED BEFORE I HIT THEM.
Mileage: 70,517
DROVE FROM HOME, TO WORK, MAYBE 3 MILES. ABSOLUTELY NO PROBLEM. NO WARNING LIGHTS OR MESSAGES ON DASH. SPEED LIMIT IS 35MPH. FOR PART OF THE DRIVE, AND 25MPH THE LAST PART. PULLED INTO THE PARKING LOT AS USUAL. STILL NO PROBLEM. SLOWED TO PARK. AS I TRIED TO TURN INTO THE PARKING SPOT FROM THE MAIN LANE, THE STEERING SUDDENLY BECAME IMPOSSIBLE TO TURN. I WAS TURNING RIGHT, AND HAD TO FORCE THE WHEEL. I STOPPED AND CHECKED TO MAKE SURE I HAD NOT STALLED, OR TO SEE IF ANYTHING ELSE WAS WRONG. I TRIED PUTTING THE CAR IN PARK. THEN I TURNED IT OFF AND BACK ON. I TRIED REVERSE. NONE OF THOSE THINGS MADE IT ANY BETTER. I INCHED THE CAR INTO THE PARKING SPOT AND CALLED MY ROADSIDE ASSISTANCE. HAD THE CAR TOWED TO BAIERL CHEVROLET IN WEXFORD, PA. THEY TELL ME IT WILL COST ME AT LEAST $1600 TO FIX.THEIR REPRESENTATIVE DESCRIBED THE PROBLEM AS STEERING, HYDRAULIC, POWER ASSIST, ETC. I DID SOME RESEARCH AND THIS PARTICULAR YEAR AND MODEL HAS HAD RECALLS FOR THE EXACT PROBLEM I SEEM TO HAVE. MOTORTRENDS AND CARCOMPLAINTS.COM HAVE DOCUMENTED THE PROBLEM. IT IS NHTSA CAMPAIGN # 11V398000. THE DEALER I USE IS A CERTIFIED GM DEALER. WHY ARE THEY NOT AWARE OF THIS PROBLEM AND WHY DO I HAVE TO PAY IF IT IS A KNOWN DEFECT? THANK GOD THIS HAPPENED IN A PARKING LOT, AND NOT WHILE I WAS OUT ON THE HIGHWAY, OR ANOTHER MEMBER OF MY FAMILY WAS DRIVING. WHAT DO YOU DO IF YOU ARE TRAVELING 55MPH OR MORE AND YOUR STEERING JUST QUITS? NOW I HAVE TO RENT A CAR, AS THEY WOULD NOT EVEN OFFER A VEHICLE TO DRIVE OVER THE WEEKEND TO GET TO WORK AND SUCH. ANOTHER EXPENSE I DID NOT NEED. I AM NOT SURE I WANT TO HAVE THIS CAR FIXED, BUT I DO NEED A CAR TO DRIVE. DON'T TRUST THAT IT WILL BE SAFE. *TR
Mileage: 64,000
ACCELERATOR RESPONSE TIME TAKES TOO LONG TO RE-ACCELERATE . AFTER LETTING OFF GAS THEN RE-APPLYING PEDAL WHILE DRIVING, RESPONSE TIME SHOULD BE 800 MILI SECONDS FOR AN ELECTRONIC ACCELERATOR BUT , IT IS WAY LONGER AND MAKES CAR BACKFIRE AT TIMES IF I HOLD PEDAL AFTER THE LAG IN RESPONSE . THIS CAUSES CAR TO LUNGE AND COULD CAUSE ME TO GET REAR ENDED OR DAMAGE ENGINE. SECOND, RUBBING GRINDING NOISE (NOT LOUD) FROM RIGHT FRONT AND MORE NOTICEABLE WHILE TRAVELING AT 35-40 MPH AROUND A LEFT BEND IN ROAD OR BY MOVING STEERING WHEEL TO LEFT ABOUT AN INCH WHILE DRIVING STRAIGHT DOWN ROAD. DEALER CLAIMED NO PROBLEM FOUND ON EITHER ISSUE , ALTHOUGH THEY CLAIMED TO HAVE REPLACED A STRUT BEARING ON RIGHT FRONT. THERE MUST HAVE BEEN A PREVIOUS ISSUE JUDGING BY THE WORN TIRE BEFORE I PURCHASED CAR. I FIGURED IT WAS AN ALIGNMENT PROBLEM THAT MAY HAVE BEEN FIXED BECAUSE CAR DIDN'T PULL TO ONE SIDE AND DROVE STRAIGHT , BUT APPARENTLY THERE IS STILL AN ISSUE AND NOISE IS SLOWLY GETTING MORE NOTICEABLE UNLESS I'M JUST TUNED INTO IT. *TR
Mileage: 18,120
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING T 25 MPH AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Mileage: 20,000
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE REVERSING AND TURNING THE STEERING WHEEL TO THE LEFT, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE RESTARTED IN ORDER FOR THE STEERING WHEEL TO FUNCTION PROPERLY. THE CONTACT, WHO WAS A CERTIFIED MECHANIC, WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE IGNITION KEY WAS THE ONLY KEY IN THE IGNITION AREA AND NO ADDITIONAL KEYS OR WEIGHT WERE ADDED. WHILE DRIVING 20 MPH, THE STEERING WHEEL LOCKED AND BECAME DISABLED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO THE GUARD RAIL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING AND EXTENSION NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Mileage: 58,000
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, AND THE ENGINE STALLED. AS A RESULT OF THE FAILURE, THE REAR END OF THE VEHICLE CRASHED INTO A POLE. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Mileage: 88,000
REPLACED FRONT WHEEL DRIVE INTERMEDIATE SHAFT AND RIGHT SIDE TRANSAXLE SEAL. *TR
Mileage: 21,927
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULTY TO TURN. THE VEHICLE WAS TAKEN THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING LINE WAS LOOSE AND WAS RUBBING AGAINST THE FRAME OF THE VEHICLE CAUSING THE POWER STEERING FLUID TO LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 09/05/14*LJ UPDATED 12/3/2014 *JS
Mileage: 40,000
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE MATERIAL OF THE STEERING WHEEL WAS SEVERELY ROTTED AND SEPARATED FROM THE METAL INTERIOR OF THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 09/16/14*LJ UPDATED 01/13/2015 *JS
Mileage: 30,000
TL * THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. AN INDEPENDENT MECHANIC STATED THAT THE POWER STEERING LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 49,341.
Mileage: 49,341
TL * THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. AN INDEPENDENT MECHANIC STATED THAT THE POWER STEERING LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 49,341.
Mileage: 49,341
FRONT WHEEL HUB AND CV AXLE NUT LOOSE. REPLACED FRONT WHEEL HUB PART # 88964168, HUB 6.307 QY* CPOBK. TORQUED RIGHT FRONT WHEEL HUB AND CV AXLE NUT TO SPECIFICATIONS. GMC FACTORY ERROR IN QUALITY CONTROL. *TR
Mileage: 20,545
WHILE DRIVING IN THE FAR RIGHT LANE MY DASHBOARD WENT COMPLETELY BLACK,THE RADIO WENT OFF AND MY STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN.I WAS ABLE TO MANEUVER THE CAR TO SIDEWALK THE CAR WAS STILL IN DRIVE THE KEYS WERE IN IGNITION. I TURNED THE KEY AND ATTEMPTED TO RESTART THE CAR IT MADE A TERRIBLE BANGING CLUNKING NOISE.I CALLED THE DEALER AND TOLD THEM WAITED 15 MINUTES LATER THE CAR STARTED.THS REALLY NEEDS TO BE INVESTIGATED AS I COULD HAVE CAUSED ARE BEEN INVOLVED IN A ACCIDENT. I'M VERY AFRAID TO DRIVE MY CAR. I TOOK THE CAR IN LATER TO DEALER THEY KEPT IT UNTIL FRIDAY PROVIDED ME A LOANER THEY CLAIMED THEY DROVE IT AND IT DIDN'T ACT UP. BUT ITS NOT LIKE THEY DROVE IT ALL DAY I'M EXTREMELY UPSET AND DISAPPOINTED IN THIS MATTER. I FEEL THEY DISCOUNTED WHAT I SAID.THIS COULD OCCUR WHILE A TEENAGER ARE ELDERLY PERSON IS DRIVING. PLEASE PLEASE LOOK INTO THIS MATTER. *TR
Mileage: 2,400
IM GOING DOWN THE ROAD MASH ON THE GAS DOING 38 AND THE VEHICLE IS OUT OF CONTROL. I LITERALLY HAD NO CONTROL OVER THE CAR. IM DOING 45 TO 50 AND THE VEHICLE IS DRIVING ME RIGHT INTO THE SHOULDER OR INTO OTHER TRAFFIC I HAD TO LAY OFF THE GAS TO GAIN CONTROL OF CAR DOING SUCH LOW SPEED. I WAS DRIVING ON THE HIGHWAY AT THE TIME. AND WAS BLOWN AWAY.HOW THE SUSPENSION AND CONTROL OF THE CAR WAS NOT IN MY HAND NO MORE. THIS IS A SAFETY DEFECT THAT EVERYBODY IS TALKING ABOUT ON ONLINE. GM NEEDS TO FIX THIS ITS THEIR COMPUTER SYSTEM IN THE CAR THAT MESSING UP THE WHOLE CAR.AND IF THERE IS POLICE FLEET OF THESE IMPALAS AND THEY USING THESE IN POLICE CHASES. THE CHASES COULD TURN UGLY. I DROVE AND BUNCH OF POLICE FLEET VEHICLES AND NEVER HAD ONE WHERE I DIDN'T HAVE CONTROL OF IT GETTING INTO HIGH SPEEDS. THE MAIN CAUSE OF THESE IS THAT IMPALA HAS FWD WITH 308 HP ALL UP FRONT WHAT WAS THEY THINKING. IT'LL BE GOOD FRO A DRAG CAR GOING IN A STRAIGHT LINE. START FROM A STAND STILL AND TRY TO GET UP SPEED FAST. DOING IT WITHOUT CRASHING OR MERGING INTO ANOTHER LANE IS IMPOSSIBLE. GET IN A 2012 CHEVY IMPALA LT WITH 308 HP THEN YOU WILL SEE THE PROBLEM. ALSO EXISTS ON SS MODELS AS WELL. *TR
Mileage: 35,118
MY VEHICLE'S STEERING WENT OUT OF NO WHERE AS I WAS PULLING INTO A STORE. THERE WAS A STRONG SMELL COMING THROUGH THE AIR VENTS, AND VERY THICK SMOKE COMING FROM UNDER THE HOOD. I WAS UNABLE TO CONTROL THE VEHICLE AND HAD TO STOP TO INSPECT THE VEHICLE. I OPENED THE HOOD AND WAS OVERCOME BY SMOKE. I ENDED UP RESORTING TO CALLING A TOW TRUCK. I TOOK THE VEHICLE TO A LOCAL CHEVROLET DEALER AND WAS TOLD MY VEHICLE WAS INVOLVED IN AN ACCIDENT AND THIS WAS A RESULT OF THE ACCIDENT. MY VEHICLE WAS INVOLVED IN A MINOR ACCIDENT 3 MONTHS PRIOR. THE CURRENT ISSUE THE DEALER SAID I HAD, WAS THAT THE CATALYTIC CONVERTER WAS EMITTING HEAT AND THE POWER STEERING HOSE HAD BURNED AND LEAKED FLUID ONTO THE CATALYTIC CONVERTER. THEY REFUSE TO FIX IT. I TOW THE CAR BACK TO THE SHOP THAT ORIGINALLY REPAIRED IT. THEY CONTACTED MY INSURANCE AND WERE INFORMED THAT THERE WAS A PREVIOUS RECALL FOR THIS ISSUE IN THE 2012 CHEVROLET IMPALA. ON 8/11 A RECALL WAS ISSUED. THIS WAS DUE TO THE POWER STEERING HOSE BEING ROUTED TOO CLOSE TO THE CATALYTIC CONVERTER AND THE HEAT WAS BURNING THE HOSES. THIS WAS CAUSING ENGINE COMPARTMENT FIRES. MY VEHICLE WAS MANUFACTURED 2 MONTHS AFTER THE RECALL. I BOUGHT THE VEHICLE IN APRIL 2013 WITH 29K MILES. IT NOW HAS 33K MILES AND THE DIAGNOSIS GIVEN BY THE DEALER IS IDENTICAL TO THE DIAGNOSIS FOR THE RECALL. BUT I AM TOLD THAT MY VEHICLE WILL NOT BE FIXED AS IT DID NOT FALL UNDER RECALL AND ARE BLAMING THE REPAIR DONE BY THE COLLISION CENTER. I BELIEVE THEY CONTINUED TO MANUFACTURE 2012 CHEVROLET IMPALA'S WITH THE SAME ISSUE AND ARE PUTTING PEOPLE AT A CONTINUED RISK OF HAVING A FIRE START IN THEIR VEHICLE. *JS
Mileage: 33,000
DRIVING AT HIGHWAY SPEEDS WHEN I NOTICED IT WAS DIFFICULT TO STEER WHILE CHANGING LANES. I TOOK THE OFF-RAMP FROM HWY 515 TO 215 AND HAD TO PULL THE WHEEL HARD TO NEGOTIATE THE RAMP CURVE. I MADE IT HOME AND CALLED CHEVY ON MONDAY. THEY SENT A TOW TRUCK TO PICK IT UP BUT ONCE IT ARRIVED AT THE DEALERSHIP THE STEERING WAS WORKING AGAIN AND THEY WERE UNABLE TO IDENTIFY A PROBLEM. *TR
Mileage: 21,380
PURCHASED A GM CERTIFIED VEHICLE. VEHICLE STALLED SEVERAL TIMES WHENEVER MAKING A LEFT HAND TURN. WHEN I WOULD MAKE A LEFT HAND TURN, THE VEHICLE WOULD DIE COMPLETELY IN THE MIDDLE OF THE TURN. I WOULD HAVE TO RESTART THE CAR. ONE INSTANCE WHEN TRYING TO RESTART THE CAR, THE IGNITION ACTED "STUCK." I ONLY TURNED THE IGNITION ONCE AND THE CAR CONTINUED TO CRANK OVER TO RESTART THE CAR ON ITS OWN. THE LAST COUPLE OF INSTANCES WHEN TAKING THE CAR TO THE DEALERSHIP, IT DIED, EVEN WHEN NOT MAKING A LEFT HAND TURN. IT WOULD DIE PERIODICALLY WHILE DRIVING DOWN THE STREET. I TOOK THE VEHICLE INTO MAIN MOTORS (A GM DEALERSHIP) TO HAVE IT FIXED. THEY SAID THE WIRES WERE WORN THROUGH IN THE ENGINE COMPARTMENT THAT RUN TO THE ELECTRONIC CONTROL MODULE. THEY STATED THEY REROUTED THE WIRES. MY BILL WAS ONLY FOR LABOR, NO REPLACEMENT OF PARTS. I ASKED GM TO COVER THIS. THE SERVICE ADVISER TOLD THE FIRST AGENT AT GM THAT IT WAS A DEFECTIVE WIRE HARNESS. THEN THE CASE WAS DIRECTED TO A "DISTRICT SPECIALIST." THE DISTRICT SPECIALIST STATED THAT THE SERVICE MANAGER AT MAIN MOTORS RETRACTED THE STATEMENT THAT IT WAS A DEFECT AND STATED IT WAS NORMAL WEAR AND TEAR FOR ELECTRICAL WIRES IN THE ENGINE COMPARTMENT TO BE WORN THROUGH. NOT A SAFE DESIGN FOR AN ELECTRICAL SYSTEM TO NOT LAST PAST 55000 MILES. *TR
Mileage: 55,000
I RECENTLY READ THAT GENERAL MOTORS ISSUED A RECALL AUGUST 3, 2012 FOR 2008 - 2012 CHEVROLET IMPALAS CONCERNING THE SUSPENSION. RECALL # 12V377000 CONCERNS THE FRONT LOWER CONTROL ARMS WHICH, ACCORDING TO THE RECALL MAY FRACTURE. A FRACTURED LOWER CONTROL ARM CAN RESULT IN THE LOSS OF CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. THIS RECALL, ACCORDING TO GM, ONLY APPLIES TO POLICE VEHICLES. I AM WRITING THIS MESSAGE TO YOU TO ASK WHAT IS DIFFERENT ABOUT THE POLICE VEHICLES FROM THE NON POLICE VEHICLES WHICH WOULD EXCLUDE THE NON POLICE VEHICLES FROM THE RECALL. IS THIS THE SAME TYPE OF SITUATION AS THE GM RECALL REGARDING 2007 - 2008 CHEVROLET IMPALA CONCERNING DEFECTIVE SPINDLES IN WHEELS WHICH GM IS TRYING TO LIMIT TO POLICE VEHICLES ONLY BUT HAS BEEN SHOWN TO APPLY TO ALL CHEVROLET IMPALAS? THANKS, *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE STEERING BECAME DIFFICULT TO MANEUVER CAUSING THE DRIVER TO CRASH INTO A TELEPHONE POLE. THE FRONT PASSENGER SUSTAINED WHIPLASH. THE REAR PASSENGER SUSTAINED A BROKEN THUMB AND A HEAD CONCUSSION. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED A TOW YARD. THE VEHICLE WAS DESTROYED. THE APPROXIMATE MILEAGE WAS 33,500.
Mileage: 33,500
I WAS ROTATING THE TIRES AT HOME. WHEN REPLACING THE WHEELS I STARTED AND SNAGGED THE LUG NUTS BY HAND. I WENT TO TORQUE THE LUG NUTS TO SPECIFICATIONS (100 FOOT POUNDS) USING A TORQUE WRENCH. ONE OF THE RIGHT FRONT LUG NUTS WOULD NOT STOP TURNING WAY BEFORE REACHING THE SPECIFIED TORQUE. AS I CONTINUED TO TURN THE WRENCH, THE STUD SNAPPED OFF. ONE OF THE LUGS/STUDS NEXT TO IT ALSO FELT SUSPICIOUS. I TOOK IT TO THE DEALER AND HAD ALL STUDS AND LUGS REPLACED ON THAT WHEEL AS I AM AFRAID THERE MAY BE A BAD BATCH OF STUDS. THE PARTS HAVE BEEN SAVED IF NEEDED FOR TESTING. I WAS A MECHANIC IN THE 1960'S AND HAVE BEEN DOING THIS WORK ON MY OWN AND FAMILY VEHICLES SINCE THEN. I CAN NOT RECALL EVER SNAPPING A STUD BEFORE. *JB
Mileage: 8,486