2014 CHEVROLET IMPALA Exterior Lighting Problems

The contact owns a 2014 Chevrolet Impala. The contact stated that water was entering the rear tail lamps, causing the amplifier and radio to fail to operate. The contact was concerned that the failure could cause an electrical fire. The vehicle was taken to an independent mechanic, who determined that the tail lamp gasket needed to be sealed. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 14047 (Tail Lamp Gasket Seal); however, the vehicle was not covered under the TSB. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.

Mileage: 48,000

Multiple electric concerns...airbag light, park assist, inop camera, and losing communication with BCM(?) Found multiple communication codes for a variety of different modules. Found main source to be from the "side detection modules". Found fuse 62 blown underhood. Inspected side detection modules and found "a lot of corrosion" on both modules and connectors. Needs side detection kit. I purchased the used impala on 12/19/2020 with 63,897 miles. The first time this issue was a concern was on 07/02/2022 at Merit chevrolet (MN). Mileage was at 83144 at that time. Diagnosis ... recommend both rear side detection modules and harness? According to Special coverage adjustment #N172097060 it is known to be subject to "water intrusion"? This problem affects the whole electrical system which includes airbag function. Why does this safety concern have a limited coverage time? According to the "Special Coverage" document, there was an 80000 mile timeline? This appears to be an ongoing issue with this year, make, and model and my feeling is that a "special coverage" is denying the safety problem and putting it on the consumer?

side detection module has falled... yes it is available for inspection... my wife got locked in the car on a 80 plus degree day and could not get out,doors would not open,trunk release would not open trunk so she could crawl there the back seat,sunroof would not open,power steering periodically feels like there is no power stearing, dash lights periodically shut off when driving.. Yes, morries forest lake chevrolet and cadilac.forest lake. mn... no it has not been inspected by anyone but the dealer...There were no warning lights untill 51,000 miles or 8 months ago

Driving at night my car headlights/instrument panel shut off on their own. I couldn’t see had to slam my brakes and pull over. Nothing I tried would turn them on. After almost a minute each time they just came back on theirselves. After googling this seems to be a known problem with Chevy impalas but no solution. This is highly dangerous. There were no warning lights that came on or anything. I was able to still drive the car, turn it on and off, etc but they wouldn’t come on until they did on their own. Thank goodness no one was behind me or something in front of me cause I was on a none lighted 55 mph road

Side detection module malfunction. Causing electrical issues and error codes. When happening Headlights Turn on and off without control. Huge safety problem when driving at night!

REAR BLIND SPOT SYSTEM FAILED, CAUSING MOST ELECTRICAL SYSTEMS TO ALSO FAIL. HEADLIGHTS, WIPERS, REAR CROSS TRAFFIC, SPEEDOMETER, INSTRUMENT CLUSTER, INCONSISTENT GAS PEDAL OPERATION.

Mileage: 95,000

I PULLED INTO MY GARAGE AND CUT OF MY CAR. AFTER OPENING THE DOOR MY SEAT WOULDN'T MOVE FORWARD LIKE IT ALWAYS DOES. THAT'S WHEN MY DASH BOARD GAVE ME AN ERROR MESSAGE STATING THAT I NEED TO ROLL MY DRIVER SIDE WINDOW DOWN. SO, I DID THAT BUT THE NEXT DAY MY NAVIGATION SYSTEM WAS OFF ALONG WITH MY RADIO AND ON-STAR SYSTEM. SO I DROVE TO THE GAS STATION BEFORE HEADING TO WORK, AND WHEN I TRIED TO GET IN MY CAR THE POWER WAS OFF. I WENT UNDER-HOOD TO SEE IF THE BATTERY WAS LOOSE BUT IT WASN'T. SO I SHUT THE HOOD GOT BACK IN THE CAR AND EVERYTHING INCLUDING MY RADIO, GPS, AND ON-STAR CAME BACK ON. I HEADED OUT TO WORK AND THAT IS WHEN MY CAR SHUT OFF WHILE I WAS DRIVING ON THE FREEWAY AT 70 MPH AND THE ERROR MESSAGE SAID WARNING NO POWER STEERING. I GOT TO WORK SAFELY AND REALIZED I LEFT SOMETHING IN MY CAR AND THAT IS WHEN MY CAR SHOW SIGNS THAT IT WAS DEAD, BUT AFTER MANUALLY GETTING INTO MY CAR THE POWER CAME BACK ON. I ALSO HAVE ISSUES WITH WATER GETTING INTO MY TRUNK WHICH IS WHAT THE DEALERSHIP TOLD ME WAS POSSIBLY CAUSING THE ISSUES. AS A DISABLED VETERAN THIS MESSES WITH MY PTSD AND FINANCIALLY I CANT AFFORD TO KEEP PAYING FOR AN ISSUE THAT I SEE MY 2014 IMPALA DRIVERS HAVE. I LOVE THE CAR BUT HATE THESE ISSUES. I NEED HELP WITH THIS CAR AND THE ISSUES.

Mileage: 97,864

AROUND 3 YEARS AGO. 3 PARTS THE LANE DEPARTURE MODULES CONTROL ARE THE BLIND SPOT SENSORS, REAR BACKUP SENSORS AND A FRONT CAMERA. MY LANE DEPARTURE MODULES GOT WET AND MESSED UP MY CAR WHERE THERE WERE MANY THINGS GOING WRONG. WHILE I WAS DRIVING MY CAR SAID THE AIR BAG WENT OFF, THEFT WAS DETECTED, BLOWER FAN & TEMP CONTROLS WHERE GOING ON AND OFF WHILE I WAS DRIVING. 2 YEARS AGO GM AGREED TO REPLACE THE MODULES. THE DEALERSHIP SAID THEY WERE HAVING PROBLEMS WITH THE PROGRAMMING OF THE MODULES. THEY FINALLY GOT THEM TO PROGRAM. THE DAY I PICKED UP MY CAR I NOTICED ISSUES WITH THE SENSOR SYSTEM. THEY SAID TO DRIVE IT. I TOOK IT AND THE PROBLEM GOT WORSE. WITH THE BLIND SPOT SENSOR, ON THE PASSENGER SIDE GOES ON AND OFF ALL THE TIME, I HAVE PICTURES AND VIDEOS SHOWING WHERE I AM DRIVING WITH NO VEHICLE NEXT TO ME AT ALL WITH THE LIGHT FOR THE SENSOR SHINING BRIGHT. THE REAR BACKUP SENSOR DOES NOT WARM ME, LAST WEEK I DID NOT SEE A GARBAGE CAN BEHIND ME BECAUSE IT WAS LOWER THAN MY TRUNK AND I HIT THE CAN AND BROKE MY TAIL LIGHT. THE FRONT SENSOR THAT TELLS ME I AM GOING TO FAST FOR THE CAR IN FRONT OF ME GOES ON RANDOMLY WHEN THE CAR IN FRONT OF ME IS MORE THAN 100 FEET OR NO CAR AT ALL. I HAVE TAKING MY CAR TO 3 DEALERSHIPS 4 TIMES. ALL THE DEANSHIP'S SAY THEY CAN'T FIX IT BECAUSE THEY DON'T GET A CODE. THERE IS NO CODE FOR THIS, NOT TO MENTION WHEN MY LANE DEPARTURE MODULES FAILED THERE WAS NO CODE FOR IT, THEY JUST STOPPED WORKING. THEY SAY IT IS UNDIAGNOSEABLE. GM SAW THE PICTURES AND VIDEOS AND ARE NOW SAYING THERE IS NOTHING WRONG WITH THE SYSTEM WITHOUT LOOKING AT THE CAR JUST THE PICTURES AND VIDEOS. HOW CAN THEY SAY NOTHING IS WRONG WHEN YOU SEE IN THE VIDEOS THE LIGHT IS ON AND NO CAR IS NEXT TO ME? HOW DO I LET MY 15-YEAR-OLD DAUGHTER DRIVE THIS CAR WITH A LIGHT ON WHEN NO ONE IS THERE? PLEASE HELP ME! THE SAFETY AND SECURITY SYSTEM IS NOT SAFE AT ALL.

Mileage: 87,000

THE HEADLIGHTS ON MY IMPALA HAVE SOME SORT OF DISCOLORATION INSIDE THE HEADLIGHT ASSEMBLY IT'S BEGINNING TO BLOCK THE AMOUNT OF LUMENS COMING THROUGH FOR MY LIGHTS TO SEE. I'M CERTAIN THIS IS A SAFETY CONCERN BECAUSE THEY WERE DESIGNED TO PUT OUT A CERTAIN NUMBER OF LUMENS FOR NIGHT DRIVING AND NOW THEY AREN'T

Mileage: 40,000

SIDE SECTION DOESN'T WORK LIGHT ON MIRROR IS CONSTANTLY ON TODAY EVERY LIGHT ON THE DASH WAS ON THE HEADLIGHTS WERE FLASHING ON AND OFF WHILE DRIVING DOWN THE ROAD NONE OF THE GAUGES WORKED NO HEATER CONTROLS OR HEAT WAS NOT WORKING THE AIR BAG LIGHT IS ON ALL SERVICE REMINDERS CAME UP ON THE DISPLAY THE RADIO ALSO DOESN'T WORK TRACTION CONTROL AND STABILITRAC DOESN'T WORK!! AIR BAGS AND HEADLIGHTS NOT WORKING PROPERLY IS MY BIGGEST SAFETY CONCERN!! THE CAR DID THIS STATIONARY AND ALSO DRIVING DOWN THE ROAD!

Mileage: 164,466

THE BRAKE LIGHT IN THE WINDOW FLASHES ON AND OFF ALL THE TIME AND EVEN WHEN CAR IS PARKED AND SHUT OFF IT FLASHES AND WHEN IT IS IN MOTION. THE CRUISE CONTROL WILL NOT WORK AND DEVICE STABILITY TRACTION CONTROL WARNING IS ON AND SAYS IT NEEDS TO BE SERVICED. VEHICLE ONLY HAS 28000 MILES ON IT.

Mileage: 27,500

THE HEADLIGHTS ARE SO DIM THAT I CAN DRIVE WITH THE HIGH BEAMS ON AND ON COMING VEHICLES EVER FLASH THEIR HEADLIGHTS HIGH BEAM ARE AS BRIGHT AS THE LOW BEAMS SHOULD BE. THIS IS EXTREMELY DANGEROUS WITH THIS POOR LIGHTING. THERE NEEDS TO BE A RECALL, CHECKING THE INTERNET THERE HAVE BEEN OTHER COMPLAINTS FILE WITH NHTSA

Mileage: 20,000

GASKET SEALS ON THE REAR LIGHTS ARE LEAKING AND THE TRUNK IS FILLING WITH WATER WHERE THE SPARE TIRE IS STORED. CAUSING FAULTY BRAKE LIGHTS AND WATER DAMAGE TO THE BODY OF THE CAR AND BLACK MOLD.

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE BRAKE LIGHT MALFUNCTIONED DUE TO A FAULTY GASKET THAT ALLOWED WATER TO LEAK INTO THE TRUNK OF THE VEHICLE. IN ADDITION, THE BATTERY POWER WOULD DRAIN ALTHOUGH THE VEHICLE WAS TURNED OFF AND THE ODOR OF MOLD AND MILDEW WERE PRESENT INSIDE THE VEHICLE. GRAY-DANIAL CHEVROLET (6060 I-55, JACKSON, MS) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 800.

Mileage: 800

WHILE DRIVING, SEVERAL FUNCTIONS IN THE CAR WILL TURN OFF. FUNCTIONS INCLUDE HEATING/ COOLING SYSTEM, LIGHTS (DASHBOARD LIGHTS), DOORS LOCK/ UNLOCK AND COLLISION SYSTEMS TURNS OFF. I'VE RESEARCHED ONLINE AND FOUND SEVERAL OTHER CUSTOMERS HAVE HAD THE SAME ISSUES RANGING BACK TO 2018. I'VE TAKING MY CAR TO A GM DEALERSHIP AND FOUND THAT THE SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED. I ALSO FOUND THE SENSOR IS ON BACK ORDER, WHICH MAKES ME BELIEVE THIS IS A LARGER ISSUE THAN I THOUGHT AND SOME ONE NEEDS TO INVESTIGATE FURTHER. DRIVING ALONG THE HIGHWAY AND SEVERAL SECURITY FEATURES START TO TURN OFF IS DANGEROUS.

Mileage: 90,000

BLIND SPOT DETECTION SYSTEM BEGAN TO FAIL, INDICATED BY THE SIDE MIRROR INDICATORS REMAINING ON EVEN AFTER THE CAR WAS SHUT OFF. DEALER SERVICE CENTER DIAGNOSTIC TEST SHOWED THE BATTERY WAS OLD. THE PROBLEM PROGRESSED TO THE POINT WHERE THE INSTRUMENT CLUSTER WOULD ALSO FAIL - ALL INSTRUMENTS (SPEEDOMETER, TACHOMETER, ETC.) WOULD GO DEAD, VIRTUALLY ALL WARNING LIGHTS (TRACTION CONTROL, ABS, AIR BAG, ETC.) WOULD GO ON, HEATING SYSTEM (INCLUDING BLOWER) WOULD GO DEAD AND TURN SIGNALS AND HAZARD LIGHT WOULD BE INOPERATIVE. ALL OF THIS WOULD HAPPEN WHILE DRIVING, WHETHER IN CITY TRAFFIC OR AT HIGHWAY SPEEDS. ALTHOUGH THE MAIN OPERATION OF THE VEHICLE HAS NOT YET BEEN AFFECTED, THERE IS NO WAY TO SIGNAL OTHER DRIVERS OF A PROBLEM (NO HAZARD LIGHT OR TURN SIGNALS) IN THE EVENT OF A LARGER FAILURE. RESEARCH OF ONLINE CUSTOMER FORUMS SHOWS THAT THIS PROBLEM IS COMMON WITH THE LATEST GENERATION (2014 AND NEWER) IMPALA. THE BLIND SPOT DETECTION SYSTEM IS CONNECTED TO THE INSTRUMENT CLUSTER AND THIS OCCURS RANDOMLY WHILE DRIVING.

Mileage: 61,000

WHEN MY SIDE DETECTION MONITORING SYSTEM FAILED A FEW MONTHS AGO I TOOK IT TO A LOCAL DEALER. THEY RESPONDED TELLING ME THAT, UNFORTUNATELY, THE DESIGN FOR THIS SENSOR MODULE/HARNESS IS COMPLETELY FLAWED. THE SENSORS ARE LOCATED IN THE REAR BUMPER, WITH PLASTIC HOUSING. THERE IS NO WEATHER PROTECTION, EVEN THOUGH THESE ARE DIRECTLY BEHIND THE TIRES AND ARE EXPOSED TO ALL WEATHER - PLUS I LIVE IN IL SO WE'RE TALKING RAIN, SNOW, SALT, ETC. IT'S TWO SENSORS AND THE HARNESS. I COULDN'T AFFORD THE $1200 REPAIR, SO I FIGURED I WOULD JUST HAVE TO DEAL WITH THE LOSS OF THE SAFETY FEATURE AND IGNORE THE WARNING LIGHT. LAST WEEK, ALL OF MY WARNING LIGHTS CAME ON - THEFT DETECTION, FRONT CAMERA, AIRBAG, STABILITRACK, ETC. MY WINDSHIELD WIPERS, TURN SIGNALS, LOCKS AND HEADLIGHTS WERE ALL GOING HAYWIRE, AND AT ONE POINT WHILE DRIVING ALL OF MY GAUGES WENT TO ZERO (NO SPEED LIMIT, RPM, GAS GAUGE, ANYTHING) AND MY HEAT WENT OUT, TURN SIGNALS STOPPED WORKING AND MY HEADLIGHTS WENT OUT. IMMEDIATELY TOOK IT TO ANOTHER DEALERSHIP HOPING THAT MAYBE MY BATTERY (FACTORY ORIGINAL)/WIRING MIGHT BE THE CAUSE. NO SUCH LUCK. AS IT TURNS OUT THE SIDE DETECTION MODULES ARE NOW CORRUPTING ALL SENSORS AND ELECTRICAL SYSTEMS INCLUDING MY AIR BAGS! THE DEALERSHIP CONFIRMED THAT THE SIDE DETECTION MODULES HAD FAILED AND WERE CAUSING THE CHAOS THAT IS OCCURRING WITH ALL OF MY OTHER WARNING SYSTEMS, AND THAT MY AIR BAGS NO LONGER WORKED. MY AIR BAGS DON'T WORK BECAUSE OF THIS, NEVERMIND THE EXTREME DANGER IN HAVING A SYSTEM GO HAYWIRE WHILE I'M DRIVING! I'M AT NEARLY 100,000 MILES SO I'M WELL PAST ANY WARRANTY THAT WOULD COVER THIS, BUT I HAVE BEEN READING FORUMS AND CARCOMPLAINTS AND IT TURNS OUT THAT THIS IS A REALLY COMMON ISSUE. THE COST OF THE DIAGNOSTICS, COST OF THE REPAIR, AND ANTICIPATED COSTS OF SUBSEQUENT REPAIRS IS RIDICULOUS CONSIDERING IT IS A KNOWN DESIGN FLAW.

Mileage: 97,000

RIGHT FRONT HEAD LIGHT LOW BEAM WIRE HARNESS BURNS COMPLETELY UP. I ALSO FOUND THE SAME SITUATION ON 3 OTHER 2014 IMPALA LIMITED WHILE LOOKING FOR A REPLACEMENT HARNESS IN TWO DIFFERENT SALVAGE YARDS. I THINK THIS IS SIGNIFICANT.

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE HEADLIGHTS TURNED OFF AND ON. THE CONTACT MADE AN APPOINTMENT WITH MIKE SMITH BUICK GMC (6014 S TRANSIT RD, LOCKPORT, NY 14094, (716) 625-8235) FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE FAILURE FIRST OCCURRED LAST YEAR. THE DEALER DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE, AND THE WIRES WERE BURNT AND CORRODED. THE CONTACT STATED THAT THE ELECTRICAL WIRING HARNESS WAS REPLACED. THE MANUFACTURER WAS NOTIFIED BY A LETTER THAT WAS MAILED BY THE CONTACT, BUT NO RESPONSE WAS RECEIVED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

Mileage: 39,000

HID HEADLIGHTS ARE VERY POOR, RETURNED TO DEALER NUMEROUS TIMES, WAS TOLD THEY ARE WORKING AS INTENDED. WHILE DRIVING AT NIGHT CHANGING FROM LOW TO HIGH BEAM CAN'T TELL ANY DIFFERENCE! *TR

Mileage: 10

POOR HEADLIGHTING. FOGGY LENSE DUE TO DEFECTIVE LENSE MATERIAL FOGGING FROM THE HEAT ON THE INSIDE OF THE LENSE, POOR LIGHT COLOR, TOO SMALL HEAD LIGHTS. VERY HARD TO SEE PROPERLY, ESPECIALLY IF THERE IS A SLIGHT MIST OR RAIN. THERE IS NOT ENOUGH LIGHTING, THE COLOR MAKES EVERY THING SHINY. HARD TO SEE THE LINES IN THE ROAD AND ROAD EDGES. POOREST CAR LIGHTING I HAVE EVER OWNED. THE DEALER SAYS THERE IS NOTHING THEY CAN DO TO IMPROVE THE HEAD LIGHTS.

Mileage: 32,000

MY DRIVERS PASSENGER SIDE HEADLAMP ASSEMBLY LEAKS EVERY TIME IT RAINS OR WHEN THE VEHICLE GETS WASHED. I'VE BEEN STOPPED TWICE BY LAW ENFORCEMENT AND GIVEN A WARNING ABOUT MY HEADLAMP BEING OUT. I'VE REPLACED THE HEAD LIGHT TWICE AT $57.00 EACH TIME. I CAN'T AFFORD TO KEEP REPLACING THIS LIGHT. GM WANTS OVER $1500 TO REPLACE THE HEADLAMP ASSEMBLY. I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS REPLACEMENT. CADILLAC & EQUINOX ARE HAVING THE SAME PROBLEM. I NEVER IN ALL OF THE GM VEHICLES I HAVE EVER OWNED HAD THIS KIND OF A PROBLEM. I FEEL GM SHOULD HAVE TO PAY FOR THE REPLACEMENT. I WAS ON THE HIGHWAY WHEN IT HAPPENED. THIS CAN BE VERY DANGEROUS. DRIVING WITHOUT PROPER VISIBILITY. WHEN IT'S RAINING, OR WHILE DEER ARE RUNNING ALL OVER THE PLACE. *TR

Mileage: 57,000

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE NOT ILLUMINATING PROPERLY TO GUIDE HER WHILE DRIVING THE VEHICLE DURING NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 5,000. UPDATED 09/23/16*LJ *CN

Mileage: 5,000

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES LOCKED UP. THE CONTACT STATED THAT THE ENGINE BLEW OUT, WHICH ALSO CAUSED THE CATALYTIC CONVERTER TO FAIL. THE CONTACT STATED THAT THE DEALER COULD NOT DETERMINE WHY THE VEHICLE OVERHEATED. WHEN THE VEHICLE OVERHEATED, THE CONTACT BECAME LOCKED INSIDE THE VEHICLE UNTIL IT COOLED DOWN. IN ADDITION, THE HIGH BEAM HEADLIGHTS WERE VERY DIM AND DIMMER THAN THE DAYTIME RUNNING LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS REPAIRED SEVERAL TIMES FOR THE FAILURES, BUT THE REMEDIES FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54.

Mileage: 54

THE HEADLAMPS DO NOT ILLUMINATE THE ROAD SUFFICIENTLY TO SEE ONCOMING FEATURES SAFELY. BASED ON MY RESEARCH, I'M NOT THE FIRST ONE TO COMPLAIN ABOUT THIS ISSUE. *DT

Mileage: 15,000

THE HEADLAMPS ON THIS VEHICLE ARE SUB-STANDARD. VISIBILITY IS VERY POOR ON BOTH LOW AND HIGH BEAMS. I REFRAIN FROM DRIVING THIS CAR AT NIGHT.

Mileage: 200

THE HEADLIGHTS ON THIS MODEL DO NOT PROVIDE ENOUGH COVERAGE FOR NIGHT DRIVING. THE BEAM DOES NOT SPREAD TO SEE THE SIDE OF THE ROADS OR PROJECT FAR ENOUGH AHEAD TO GIVE YOU ENOUGH VISIBILITY AT HIGHER SPEEDS. THE DEALER SAYS THEY MEET GOVERNMENT STANDARDS. I DON'T DRIVE THIS CAR AT NIGHT BECAUSE OF THIS ISSUE. IT IS HARD TO DO IN THE WINTER WHEN IT GETS DARK SO EARLY IN THE EVENING.

Mileage: 8,800

I HAVE A SERIOUS PROBLEM WITH THE 2014 -15 CHEVY IMPALA LIGHTING, THE HEADLIGHTS AT NIGHT DO NOT SHINE OR FAN OUT TO SEE WHEN TURNING RIGHT OR LEFT ON A DARKENED ROAD THE LIGHTS SEEM TO BE ADJUSTED TO A PIN POINT SETTING STRAIGHT AHEAD. I WAS TUNING LEFT FROM A ROAD TO A UNLIT ROAD THAT WAS TOTALLY BLACK WHEN LOOKING OUT THE LEFT SIDE WINDOW TO TURN WHEN I TURNED I WAS HEADED FOR THE WOODS LUCKILY I WASN'T GOING FAST SO I COULD BACK UP TO TURN TO THE ROAD THERE SHOULD BE A RECALL TO FIX THIS PROBLEM BEFORE THERE ARE SOME ACCIDENT'S BECAUSE OF THESE HEADLIGHTS THERE COULD BE A PERSON CROSSING A STREET THAT YOU WON' SEE ON A DARK STREET TURN. VERY DANGEROUS SITUATION. I HAVE SEEN THE SAME COMPLAINT ODI # 10651739 & OTHERS PLEASE FIX THE PROBLEM BEFORE ITS TO LATE THANK YOU. *TR

Mileage: 22,000

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY WITHOUT WARNING. WHILE DRIVING 25 MPH AT NIGHT, THE HEADLIGHTS DID NOT ILLUMINATE THE ROAD, BUT THE CONTACT COULD STILL READ THE ROAD SIGNS. THE DEALER ELEVATED THE HEADLIGHTS, BUT THIS DID NOT CORRECT THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,100. MA 08/06/15 UPDATED 10/17/2017*CN

Mileage: 12,100

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT HE NEARLY COLLIDED INTO COWS IN THE MIDDLE OF THE ROAD BECAUSE THE HEADLIGHTS WERE NOT ILLUMINATING THE ROAD EFFECTIVELY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE HEADLAMPS WERE WORKING UP TO STANDARDS. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 4/20/15*CN UPDATED 10/9/2015 *JS

Mileage: 17,000

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE HEADLIGHTS AND HIGH BEAMS FAILED TO ILLUMINATE THE ROAD PROPERLY. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39.

Mileage: 39

THE PROBLEM THAT I HAVE WITH MY 2014 IMPALA IS THAT THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD VERY WELL. THE LIGHT BEAM IS NARROW PROJECTING STRAIGHT OUT IN FRONT OF THE CAR. VERY LITTLE ILLUMINATION TO THE SIDES OF THE ROAD. THIS COMPLAINT MAY SOUND TRIVIAL BUT LET ME ASSURE YOU THAT I'M NOT CHEVY BASHING. THIS IMPALA IS A BEAUTIFUL CAR, I LOVE IT EXCEPT FOR THE HEADLIGHTS. THIS IS A REAL PROBLEM FOR ME. IF I HAD TAKEN A TEST DRIVE AT NIGHT I WOULD NOT HAVE PURCHASED THIS CAR. HARD TO TEST DRIVE AT NIGHT IN JULY. I EXPECTED MUCH BETTER LIGHTING ON A CAR LIKE THIS. A HALOGEN BULB IN A WELL DESIGNED AND POISONED FIXTURE WORKS GREAT. I COPIED THE ABOVE FROM A PRIOR COMPLAINT. I REALLY LIKE THE CAR AND THE NEW DESIGN. I WAS LOOKING ON THE INTERNET TO SEE IF I COULD UPGRADE THE HEADLIGHTS( BETTER BULB OR SOMETHING ELSE) BECAUSE I TOO THOUGHT THAT THE LUMINATION OF THE HEADLIGHTS WAS SUB PAR. I FOUND THIS COMPLAINT SITE AND WANTED TO STATE MY DISSATISFACTION ALSO. THANKS. *JS

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHT BEAM, BOTH ON HIGH AND LOW BEAMS, ARE VERY NARROWLY FOCUSED SO THAT THE AREA IMMEDIATELY TO THE FRONT AND SIDE OF THE VEHICLE AND OBJECTS LOCATED THERE CANNOT BE SEEN MAKING DRIVING AT NIGHT ON ANYTHING OTHER THAN STRAIGHT HIGHWAYS AN UNNERVING EXPERIENCE. THE CONTACT BELIEVES IT REPRESENTS A SERIOUS SAFETY RISK BOTH TO THE VEHICLE OCCUPANTS AND TO PEDESTRIANS WHO MIGHT BE OUTSIDE THE HEADLIGHTS' NARROW FOCAL RANGE. THE DEALER STATED THEY HAD NO COMPLAINTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT DISCOVERED WATER IN THE FRONT HEADLIGHT BEAMS. THE DEALER REPLACED THE HEADLIGHT BEAMS ON NUMEROUS OCCASIONS, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

I WOULD LIKE TO REPORT AN ONGOING ISSUE WITH 2014 CHEVROLET IMPALA LS WITH STANDARD HALOGEN HEADLIGHTS. THE HEADLIGHT BEAM, BOTH ON HIGH AND LOW BEAMS, IS VERY NARROWLY FOCUSED SO THAT THE AREA IMMEDIATELY TO THE FRONT AND SIDE OF THE CAR -- AND OBJECTS LOCATED THERE -- CANNOT BE EASILY SEEN. THE LIGHTS WORK REASONABLY WELL ON A STRAIGHT ROAD, BUT WHEN EXECUTING A TURN THE PATH OF THE CAR IS IN NEAR DARKNESS AS THE LIGHTS POINT A NARROW BEAM TO THE OUTSIDE OF THE TURNING RADIUS. THIS MAKES DRIVING AT NIGHT ON ANYTHING OTHER THAN STRAIGHT HIGHWAYS AN UNNERVING EXPERIENCE AND I BELIEVE REPRESENTS A SERIOUS SAFETY RISK BOTH TO THE VEHICLE OCCUPANTS, AND TO PEDESTRIANS WHO MIGHT BE OUTSIDE THE HEADLIGHTS' NARROW FOCAL RANGE. NOTE THAT THE HEADLIGHT DESIGN IS UNUSUAL FOR A HALOGEN UNIT IN THAT IT USES A SHUTTER TO SWITCH BETWEEN HIGH AND LOW BEAM, A FEATURE MORE COMMONLY FOUND WITH HID LIGHTS. BY COMPARISON, OUR 2003 CHEVROLET MALIBU, WITH SEPARATE REFLECTOR BASED HALOGEN LOW AND HIGH BEAMS, DOES A MUCH BETTER (I BELIEVE MUCH SAFER) JOB OF ILLUMINATING A BROAD AREA IN FRONT OF AND TO SIDES IMMEDIATELY IN FRONT OF THE VEHICLE. I THINK THAT GM MUST ADDRESS THIS SERIOUS SAFETY ISSUE ON AN OTHERWISE FINE VEHICLE. *TR

Mileage: 13,600

THIS WAS OUR FIRST TIME DRIVING THE CAR AT NIGHT AND WE WERE ON A COUNTRY ROAD WITH NO LINES. WE KNEW THERE WAS A STOP SIGN THERE SOMEWHERE THE SIGN WAS PARTIALLY HIDDEN BY A TREE BRANCH BUT WE COULD SEE NEITHER BECAUSE THE LIGHTS DID NOT REFLECT HIGH ENOUGH AND TO EACH SIDE (HIGH BEAMS AND LOW BEAMS DID NOT MAKE MUCH DIFFERENCE)) AND WE DROVE ACROSS THE INTERSECTION AND INTO A DITCH RESULTING IN MINOR DAMAGE TO THE BOTTOM OF THE FRONT BUMPER. FORTUNATELY THERE WAS NO TRAFFIC COMING ON THE CROSS STREET. SINCE THEN WE HAVE DONE MINIMAL NIGHT DRIVING BUT ALWAYS HAVE HAD TROUBLE SEEING ON ROADS WITH NO LINES AND ESPECIALLY SEEING TO MAKE BOTH RIGHT AND LEFT TURNS. THIS IS VERY DANGEROUS AND DISAPPOINTING AS WE LIKE THE CAR OVERALL BUT WE CANNOT DRIVE IT AT NIGHT. WE THOUGHT THE PROBLEM WAS WITH US BUT NOW WE KNOW THAT IT IS THE CAR . *TR

Mileage: 14,700

THE PROBLEM THAT I HAVE WITH MY 2014 IMPALA IS THAT THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD VERY WELL. THE LIGHT BEAM IS NARROW PROJECTING STRAIGHT OUT IN FRONT OF THE CAR. VERY LITTLE ILLUMINATION TO THE SIDES OF THE ROAD. THIS COMPLAINT MAY SOUND TRIVIAL BUT LET ME ASSURE YOU THAT I'M NOT CHEVY BASHING. THIS IMPALA IS A BEAUTIFUL CAR, I LOVE IT EXCEPT FOR THE HEADLIGHTS. THIS IS A REAL PROBLEM FOR ME. IF I HAD TAKEN A TEST DRIVE AT NIGHT I WOULD NOT HAVE PURCHASED THIS CAR. HARD TO TEST DRIVE AT NIGHT IN JULY. I EXPECTED MUCH BETTER LIGHTING ON A CAR LIKE THIS. A HALOGEN BULB IN A WELL DESIGNED AND POISONED FIXTURE WORKS GREAT. *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE CRUISE CONTROL WAS ACTIVATED, THE VEHICLE CAME TO A COMPLETE STOP AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS SLOWING DOWN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30.

Mileage: 30

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AND OPERATING THE HEAD LIGHTS, BOTH THE LOW BEAM AND HIGH BEAM LIGHTS WOULD NOT ILLUMINATE FAR ENOUGH IN FRONT OF THE VEHICLE TO SEE ON COMING VEHICLES. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DEFECT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEAD LIGHTS WERE OPERATING AS NORMAL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,000. PAM

Mileage: 9,000

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AND OPERATING THE HEAD LIGHTS, BOTH THE LOW BEAM AND HIGH BEAM LIGHTS WOULD NOT ILLUMINATE FAR ENOUGH IN FRONT OF THE VEHICLE TO SEE ON COMING VEHICLES. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DEFECT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEAD LIGHTS WERE OPERATING AS NORMAL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,000. PAM

Mileage: 9,000

TL* THE CONTACT OWNS 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT PROVIDE SUFFICIENT VISIBILITY WHILE DRIVING AT NIGHT. WHEN THE CONTACT USED THE HIGH BEAMS, THE LIGHT WAS POINTING UPWARD INSTEAD OF EYE LEVEL. THE CONTACT ALSO STATED THAT THE HIGH BEAMS REMAINED POINTED TO THE LEFT OR RIGHT WHICH DISPLAYED VERY POOR LIGHTING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LIGHTS WERE COMPLIANT WITH FEDERAL REGULATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE CONSUMER STATED THERE WAS NO LIGHTING ON THE SIDES OF THE VEHICLE. SO, WHEN MAKING A RIGHT TURN ONTO A STREET IT BECAME A GUESSING GAME AS TO WHERE THE CURB WAS. UPDATED 08/14/14 UPDATED 08/29/14*LJ UPDATED 09/17/2014 *JS UPDATED 11/20/14*CN THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/17/15*JB UPDATED 8/30/2017*CN

Mileage: 13,000

TL* THE CONTACT OWNS 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT PROVIDE SUFFICIENT VISIBILITY WHILE DRIVING AT NIGHT. WHEN THE CONTACT USED THE HIGH BEAMS, THE LIGHT WAS POINTING UPWARD INSTEAD OF EYE LEVEL. THE CONTACT ALSO STATED THAT THE HIGH BEAMS REMAINED POINTED TO THE LEFT OR RIGHT WHICH DISPLAYED VERY POOR LIGHTING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LIGHTS WERE COMPLIANT WITH FEDERAL REGULATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE CONSUMER STATED THERE WAS NO LIGHTING ON THE SIDES OF THE VEHICLE. SO, WHEN MAKING A RIGHT TURN ONTO A STREET IT BECAME A GUESSING GAME AS TO WHERE THE CURB WAS. UPDATED 08/14/14 UPDATED 08/29/14*LJ UPDATED 09/17/2014 *JS UPDATED 11/20/14*CN THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/17/15*JB UPDATED 8/30/2017*CN

Mileage: 13,000

HIGH BEAM LIGHTS WILL NOT ACTIVATE. THE INDICATOR LIGHT TURNS ON ONLY. *TR

Mileage: 7,000

TL - THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAD LIGHTS WERE TOO DIM CAUSING HIS VISIBILITY TO BE REDUCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 10,000. PM

Mileage: 10,000

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE SUFFICIENT ILLUMINATION TO THE SIDES OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING ACCORDING TO MANUFACTURING SPECIFICATIONS AND THAT THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,100. UPDATED 2/5/14*CN THE CONSUMER STATED THE HEADLIGHTS POINTED INWARD AND DID NOT PROVIDE ADEQUATE LIGHT TO THE SIDE OF THE VEHICLE. THE CONSUMER STATED ONLY AFTER THE TURN WAS COMPLETED THE HEADLIGHTS ILLUMINATED THE ROADWAY. ALSO, THE BRIGHTNESS OF THE HEADLIGHTS WERE WEAK. UPDATED 02/06/14 THE CONSUMER STATED THE LACK OF ADEQUATE LIGHT TO THE SIDES BOTH RIGHT AND LEFT IS A SERIOUS URGENT SAFETY ISSUE. HE ALMOST ENDED UP RUNNING OFF THE ROAD AND INTO SOME TREES, DUE TO THE INADEQUATE LIGHT. WHEN MAKING RIGHT OR LEFT TURNS, THE HEADLIGHTS DID NOT LIGHT THE ARC OF THE TURN TO THE SIDES. UPDATED 02/24/14 THE CONSUMER STATED THE HEADLIGHTS POINTED INWARD AND DID NOT PROVIDED ADEQUATE LIGHT TO THE SIDES OF THE VEHICLE. UPDATED 07/23/14

Mileage: 2,100