16
Complaints
0
Crashes
4
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine And Engine Cooling Complaints

Showing 16 of 16
Apr 13, 2000

ENGINE HEAD GASKET FAILED, CAUSING COOLANT TO LEAK INTO ENGINE AND DAMAGE BEARINGS. ENGINE WAS REPLACED AT A COST OF $2,961.87. TWO YEARS LATER, SAME THING HAPPENED TO REMANUFACTURED ENGINE AGAIN, THIS TIME THE INTAKE MANIFOLD GASKET CAUSING COOLANT TO LEAK INTO ENGINE OIL COMPARTMENT AND CAUSE DAMAGE. COST TO US $390 ( NOT COVERED UNDER JASPER WARRANTY BECAUSE JASPER DID NOT INSTALL INTAKE MANIFOLD GASKET ON REMANUFACTURED ENGINE, HALLEEN DID). *AK

Apr 13, 2000

ENGINE HEAD GASKET FAILED, CAUSING COOLANT TO LEAK INTO ENGINE AND DAMAGE BEARINGS. ENGINE WAS REPLACED AT A COST OF $2,961.87. TWO YEARS LATER, SAME THING HAPPENED TO REMANUFACTURED ENGINE AGAIN, THIS TIME THE INTAKE MANIFOLD GASKET CAUSING COOLANT TO LEAK INTO ENGINE OIL COMPARTMENT AND CAUSE DAMAGE. COST TO US $390 ( NOT COVERED UNDER JASPER WARRANTY BECAUSE JASPER DID NOT INSTALL INTAKE MANIFOLD GASKET ON REMANUFACTURED ENGINE, HALLEEN DID). *AK

Feb 3, 2000 Fire

WHILE CONSUMER'S DAUGTHER WAS DRIVING ABOUT 35 MPH ENGINE CAUGHT ON FIRE WITHOUT A WARNING, FORCING DRIVER OFF THE ROAD. VEHICLE WAS TOTALED. *AK

Feb 3, 2000 Fire

WHILE CONSUMER'S DAUGTHER WAS DRIVING ABOUT 35 MPH ENGINE CAUGHT ON FIRE WITHOUT A WARNING, FORCING DRIVER OFF THE ROAD. VEHICLE WAS TOTALED. *AK

Nov 22, 1999

I PURCHASED THIS VEHICLE THROUGH PHH MANAGEMENT AS A USED FLEET VEHICLE FROM THE COMPANY I WORK FOR, MARCONI COMMUNICATIONS(PREVIOUSLY RELTEC). I KNEW THE PERSON TOWHOM THE VEHICLE WAS ASSIGNED, AND PURCHASED IT AT THE END OF THE LEASE. THE VEHICLE COULD BE DESCRIBED AS "PRISTINE" CONDITION EXCEPT FOR THE RECURRING UNEXPECTED SHUTDOWN PROBLEMS. THESE SHUTDOWNS HAVE HAPPENED IN SINGLE LANE CONSTRUCTION ZONES ON THE OHIO TURNPIKE AND ON THE BRIDGE TO CANADA, AND IT IS A MIRACLE WE HAVE NOT BEEN INVOLVED IN AN ACCIDENT YET. THE FAILURES SEEM TO OCCUR MOSTLY IN TEMPERATURES ABOVE 70 F AND AT SPEEDS ABOVE 55 MPH. AND ESPECIALLY WITH 4 OR MORE ADULTS ABOARD OR SOME REASONABLE LOAD. I HAVE SPENT IN EXCESS OF $500 DOLLARS ON EXPERIMENTAL PARTS CHANGEOUTS TRYING TO REMEDY THE PROBLEM BUT TO NO AVAIL. *AK

Nov 22, 1999

I PURCHASED THIS VEHICLE THROUGH PHH MANAGEMENT AS A USED FLEET VEHICLE FROM THE COMPANY I WORK FOR, MARCONI COMMUNICATIONS(PREVIOUSLY RELTEC). I KNEW THE PERSON TOWHOM THE VEHICLE WAS ASSIGNED, AND PURCHASED IT AT THE END OF THE LEASE. THE VEHICLE COULD BE DESCRIBED AS "PRISTINE" CONDITION EXCEPT FOR THE RECURRING UNEXPECTED SHUTDOWN PROBLEMS. THESE SHUTDOWNS HAVE HAPPENED IN SINGLE LANE CONSTRUCTION ZONES ON THE OHIO TURNPIKE AND ON THE BRIDGE TO CANADA, AND IT IS A MIRACLE WE HAVE NOT BEEN INVOLVED IN AN ACCIDENT YET. THE FAILURES SEEM TO OCCUR MOSTLY IN TEMPERATURES ABOVE 70 F AND AT SPEEDS ABOVE 55 MPH. AND ESPECIALLY WITH 4 OR MORE ADULTS ABOARD OR SOME REASONABLE LOAD. I HAVE SPENT IN EXCESS OF $500 DOLLARS ON EXPERIMENTAL PARTS CHANGEOUTS TRYING TO REMEDY THE PROBLEM BUT TO NO AVAIL. *AK

Sep 9, 1999

WHILE TRAVELING ON THE HIGHWAY AT 55 MPH THE ENGINE STALLED WITHOUT PRIOR WARNING ,CAUSING LOSS OF POWER STEERING. THE DEALER DETERMINED, THE CAUSE OF FAILURE WAS A CRACK IN THE ENGINE BLOCK. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Sep 9, 1999

WHILE TRAVELING ON THE HIGHWAY AT 55 MPH THE ENGINE STALLED WITHOUT PRIOR WARNING ,CAUSING LOSS OF POWER STEERING. THE DEALER DETERMINED, THE CAUSE OF FAILURE WAS A CRACK IN THE ENGINE BLOCK. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Mar 10, 1999 Fire

THE WIRING TO THE RADIATOR COOLING FANS IS NOT CIRCUIT PROTECTED. NO FUSABLE LINK OR FUSE. WHEN THE WIRING OR FAN SHORTS IT CAUSES THE WIRING TO BURN. THIS IN TURN AFFECTS THE WIRING BUNDLE IT RUNS THROUGH AND WILL CAUSE AN ELECTRICAL FIRE. I HAVE SINCE PUT A FUSE IN THE SYSTEM PER THE RATING OF THE FAN AND GAUGE OF WIRING. IT SHOULD BE REQUIRED ON SUCH A HIGH AMPERAGE MOTOR TO HAVE SOME SORT OF ELECTRICAL PROTECTION.

Mar 10, 1999 Fire

THE WIRING TO THE RADIATOR COOLING FANS IS NOT CIRCUIT PROTECTED. NO FUSABLE LINK OR FUSE. WHEN THE WIRING OR FAN SHORTS IT CAUSES THE WIRING TO BURN. THIS IN TURN AFFECTS THE WIRING BUNDLE IT RUNS THROUGH AND WILL CAUSE AN ELECTRICAL FIRE. I HAVE SINCE PUT A FUSE IN THE SYSTEM PER THE RATING OF THE FAN AND GAUGE OF WIRING. IT SHOULD BE REQUIRED ON SUCH A HIGH AMPERAGE MOTOR TO HAVE SOME SORT OF ELECTRICAL PROTECTION.

Jan 7, 1999

WHILE DRIVING THE VAN AT ANY SPEED, ANY TIME A VALVE SPRING BREAKS. VAN GOES TO A ROUGH IDLE. HEARS A KNOCKING IN THE MOTOR AND THE MOTOR OVERHEATS. THIS HAS HAPPENED TWO OTHER TIMES; 8/11/97 WITH 130,000 MILES, AND 7/15/98 WITH 146,000 MILES. EACH TIME VALVE SPRINGS HAVE BEEN REPLACED BY THE DEALER.

Jan 7, 1999

WHILE DRIVING THE VAN AT ANY SPEED, ANY TIME A VALVE SPRING BREAKS. VAN GOES TO A ROUGH IDLE. HEARS A KNOCKING IN THE MOTOR AND THE MOTOR OVERHEATS. THIS HAS HAPPENED TWO OTHER TIMES; 8/11/97 WITH 130,000 MILES, AND 7/15/98 WITH 146,000 MILES. EACH TIME VALVE SPRINGS HAVE BEEN REPLACED BY THE DEALER.

Jan 26, 1998

WHILE DRIVING UNDER 40 MPH THE VEHICLE INTERMITTENTLY SHUTS OFF. THE DRIVER RECEIVES NO INDICATION THAT THE VEHICLE IS GOING TO SHUT OFF. THE DEALER HAS REPLACED THE AIR INTAKE CONTROL, THE COMPUTER AND THE IGNITION SWITCH. *AK

Jan 26, 1998

WHILE DRIVING UNDER 40 MPH THE VEHICLE INTERMITTENTLY SHUTS OFF. THE DRIVER RECEIVES NO INDICATION THAT THE VEHICLE IS GOING TO SHUT OFF. THE DEALER HAS REPLACED THE AIR INTAKE CONTROL, THE COMPUTER AND THE IGNITION SWITCH. *AK

Jan 26, 1998

WHILE DRIVING UNDER 40 MPH THE VEHICLE INTERMITTENTLY SHUTS OFF. THE DRIVER RECEIVES NO INDICATION THAT THE VEHICLE IS GOING TO SHUT OFF. THE DEALER HAS REPLACED THE AIR INTAKE CONTROL, THE COMPUTER AND THE IGNITION SWITCH. *AK

Jan 26, 1998

WHILE DRIVING UNDER 40 MPH THE VEHICLE INTERMITTENTLY SHUTS OFF. THE DRIVER RECEIVES NO INDICATION THAT THE VEHICLE IS GOING TO SHUT OFF. THE DEALER HAS REPLACED THE AIR INTAKE CONTROL, THE COMPUTER AND THE IGNITION SWITCH. *AK