2014 CHEVROLET MALIBU Service Brakes Problems

41 complaints about Service Brakes

41
Complaints
4
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes Complaints (41)

Mar 3, 2025

This is now the THIRD time this has happened, and GM doesn't seem to care, because when my mechanic "fixed" my auto stop problem, it was because GM themselves got the code to "fix" my car. My auto stop worked one time, before today, after my repair last week. I was at a stop light where my auto stop turned on. My brakes WERE STUCK AND COULDN'T BRAKE so I put it in park! THE SAME ISSUE WITH THE WHEEL AND BRAKE LOCKING OCCURRED. GM FIX THIS!

Feb 18, 2025

When the auto stop feature turns on, the car totally stops, and doesn't turn the engine back on for 20 minutes. I had complained about this before, and the mechanic did NOT fix it, so I am complaining AGAIN! I was in the middle of the street when it stalled! The steering wheel and brake locks up, and it's impossible for the engine to turn on. It revs, but doesn't work. THIS NEEDS TO BE ADDRESSED.

Dec 23, 2024

I am filing a complaint regarding a 2014 Chevrolet Malibu that I purchased from a dealership on November 22, 2024. The vehicle was advertised as being in “excellent condition” at the dealership’s site. During the test drive, I raised concerns about potential transmission issues, but the dealership assured me that the vehicle was “clean” and safe to drive. Unfortunately, this assurance turned out to be false, as the vehicle has since displayed significant mechanical failures, including overheating issues, that pose serious safety risks. Within a week of purchase, the vehicle broke down twice: first on November 29, while driving to work, and again on November 30, while on I-10 Katy freeway. The second breakdown created a life-threatening situation as the vehicle suddenly lost power in traffic. I incurred towing costs of $125 to return the vehicle to the dealership. After an attempted repair, the vehicle was returned to me on December 5, 2024. However, it broke down again on December 8, 2024, requiring another tow. Since that time, the vehicle has remained at the dealership, yet no adequate resolution has been provided. Additionally, I have since discovered that the vehicle has persistent overheating issues that were not disclosed at the time of sale. These overheating problems pose a serious safety risk as they could result in a fire or explosion, endangering my life and the lives of others on the road. The dealership’s negligence in addressing these critical safety concerns demonstrates a disregard for consumer safety. I believe the dealership knowingly sold me a defective vehicle with significant mechanical issues that were either hidden or misrepresented. The sudden and repeated breakdowns, particularly in hazardous driving conditions, and the risk of fire or explosion due to overheating, warrant immediate attention from the NHTSA.

Sep 10, 2024

The cars automatic start/stop will activate and not restart the car. This has happened at stop signs, stop lights, intersections, hard breaks, etc. There are no warning lights or system failed/malfunction warnings. This has been inspected multiple times with software updates, changing batteries, changing fuses, etc.

Jun 30, 2024

When Stopping/Coming To A Stop. The Auto Start Feature Kicks In And Causes My Locks To Unlock And Lock Back And The Car To Stall For A Second Or So

Feb 27, 2024

my vehicle had just fixed by chevy dealership they changed both battery. i drove and pick it up,but its having the same problem it stalled or stops in red lights when i push brake it engaged the autop stop and have to restart the car again. almost got into an accident because i was stucked in the traffic with green lights and im in the middle of the road and my gas pedal wont work/accelerate. i paid 700$ for both battery i need my refund too.

Jan 6, 2023

The contact owns a 2014 Chevrolet Malibu. The contact stated while approaching a stop sign, the contact felt as if the vehicle was shutting off without any warning. The contact stated he released his foot off the brake pedal and the vehicle started operating normally. The vehicle was taken to the dealer who confirmed that the electrical brake traction needed to be replaced. The vehicle was not repaired due to parts were discontinued. The manufacturer was contacted and informed that no further assistance was available due to the parts being discontinued. The failure mileage was 100,000.

Mileage: 100,000

Jul 11, 2022

My car only has 54,000 mile and my transmission is already going out and it happened out of nowhere literally I just started getting stuck at lights like the cat didn’t want to go so mechanic told me it had to be something the dealership could do cause it’s no way I keep up my fluids and all and my brakes just keep wearing

Nov 25, 2020

THE CAR WILL NOT START AND MESSAGES POPPED UP ON THE DASHBOARD STATING BATTERY SAVER ASSIST, POWER STEERING CARE, STABILOCK CONTROL.

Aug 27, 2020

AUTO/STOP IS HAVING ISSUES. WHEN IN GAUGED IT STALLS THE CAR OUT AND WILL NOT ALLOW IT TO TURN BACK OVER. I HAVE BEEN IN TRAFFIC AT A STOP LIGHT SEVERAL TIMES WHEN THIS HAS HAPPENED AND ALMOST GOT INTO AN ACCIDENT BECAUSE OF IT. ALSO I AM HAVING AN ISSUE WITH MY RPMS JUMPING AND THE CAR LOSING POWER. I HAVE REPLACED BOTH THE INTAKE AND THE EXHAUST SOLENOID AND STILL LOSE POWER.

Mileage: 110,000

Nov 15, 2019

WHEN AUTO STOP KICKS IN MY BRAKES ON DRIVER SIDE START CLUNCKING WHEN I APPLY BRAKES CAR ONLY HAS 89,345 MILES ON IT 2014 MALIBU LS

Mileage: 88,500

Oct 6, 2019

WHEN TRYING TO ACCELERATE TO THE SPEED LIMIT WHILE DRIVING ON THE HIGHWAY, THE CAR DOESN'T PICK UP SPEED AS IT SHOULD. DRIVER HAS TO PRESS DOWN ON THE GAS PEDAL TO EVEN GET UP TO SPEED. AND ONCE CAR IS UP TO SPEED ON THE HIGHWAY, WHEN TRYING TO BRAKE EVEN WITH NEW BRAKES AND ROTORS INSTALLED ON JULY 27, 2019 THE CAR TENDS TO CONTINUE TO ACCELERATE EVEN MORE INSTEAD OF STOPPING. THIS HAS HAPPENED ON NUMEROUS OCCASIONS SINCE I'VE GOTTEN THE CAR IN MARCH 2018 PLUS WHEN THE AUTO-STOP IS INITIATED THE CAR ACTUALLY TURNS COMPLETELY OFF TURNING THE RADIO OFF BUT ONCE THE BRAKE IS RELEASED IT THEN RESTARTS. A NEW BATTERY WAS INSTALLED ON MARCH 8, 2019.

Mileage: 93,699

Jun 13, 2019

CODE U0121 LOST CONNECTION WITH ELECTRONIC BRAKE CONTROL MODULE. WHEN COMING TO A STOP, THE VEHICLE STALLS AND THE RPM'S DROP. JERKY ACCELERATION. WHILE DRIVING AT SPEED, VEHICLE STUTTERS AN ACCELERATION.

Mileage: 90,000

May 30, 2019

JUST LIKE EVERY OTHER COMPLAINT FOR THIS MODEL YEAR - ABS/BRAKE SILS COME ON W/ROUTINE DRIVING @40 MPH OFF HIGHWAY AND THEN SERVICE WARNINGS ABOUT STABILITRAK AND BRAKE SYSTEMSCOME ON; THIS HAPPENED IN FEBRUARY WHERE THE DEALERSHIP CLAIMED IT WAS A CRACKED WHEEL HUB (OWNED LESS THAN 1 YEAR AND NOT COVERED) AND SAID IT NEEDED REPLACING. REPLACED AT ~$600. AFTERWARDS, BRAKES WERE REAL SHAKY (WHOLE STEERING COLUMN SHAKES) WHEN BRAKING OVER 55MPH - DEALERSHIP SAID IT COULDN'T POSSIBLY BE RELATED TO REPLACING THE WHEEL HUB. NOW, THREE MONTHS LATER, IT'S HAPPENING AGAIN - THIS TIME @30MPH GETTING ON HIGHWAY ON-RAMP HAVE TO TAKE CAR IN, PAY DIAGNOSTIC AND THEN REPAIR COSTS. CHEVROLET KNOWS [XXX] WELL WHAT'S GOING WRONG WITH THEIR DESIGN FLAW (SPEED RING WEAR/MALFUNCTION) AND NEEDS TO BE REDESIGNING/REPLACING SYSTEM COMPONENTS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 52,000

May 13, 2019

SERVICE POWER STEERING LIGHT ILLUMINATED ALONG WITH ANTI LOCK BRAKES (ABS) AND SERVICE VEHICLE SOON LIGHT ILLUMINATED. AFTER ALL THREE LIGHTS ILLUMINATED AND APPEARED ON CENTER DASH CONSOLE, THE CHEVROLET MALIBU BEGAN TO JERK AND STALL AGGRESSIVELY AND VIOLENTLY. THEN THE POWER STEERING WAS DISABLED AND NO.POWER TO THE CAR. THE CAR POWER SHUTOFF AND CAR CAME TO A COMPLETE STOP. TRIED TO RESTART CAR BUT CAR DOES NOT TURN ON BUT CAR WAS ELECTRICAL POWER, RADIO TURNS ON AND OTHER ELECTRICAL DEVICES WORK FINE. 15 MINUTES LATER THE CAR TURNS ON NORMALLY BUT ONCE PUT INTO DRIVE THE CAR JERKS AND STALLS THEN POWERS OFF COMPLETELY.

Mileage: 75,000

Apr 25, 2019 Crash

ON MARCH 30TH, MY ABS LIGHTS CAME ON MY VEHICLE. I TOOK MY CAR TO THE DEALERSHIP. I WAS TOLD NOT TO DRIVE THE VEHICLE. MY CAR WAS SERVICED FOR THE WHEEL BEARINGS AND ABS BRAKE SYSTEM $1085. AFTER PICKING UP MY VEHICLE, I RECEIVED A DIAGNOSTIC REPORT FROM ONSTAR STATING THAT MY VEHICLE STILL HAD BRAKE AND ABS PROBLEMS. I PICKED UP THE CAR FROM THE DEALERSHIP. TWO DAYS LATER WHILE DRIVING 40 MPH MY BRAKES WENT OUT COMPLETELY OUT AND I CRASHED INTO A VAN.

Mileage: 70,000

Jan 16, 2019

ON 1/2/2019 I WAS DRIVING IN MY CAR AND TWO WARNING MESSAGES SUDDENLY POPPED UP ON MY CONSOLE WARNING ABOUT THE STABILITY CONTROL AND ABS SYSTEMS. THERE IS A SENSOR THAT READS A "SPEED RING" ON THE REAR OF THE WHEEL HUBS. IT SEEMS CHEVY CARS ARE KNOWN TO HAVE THIS RING CRACK AND SECTIONS BREAK OFF. WHEN THIS HAPPENS THE SENSOR CAN NO LONGER READ IT AND YOUR STABILITY CONTROL AND ABS SYSTEMS WILL IMMEDIATELY STOP WORKING. THE ONLY WAY TO RESOLVE THIS PROBLEM IS TO REPLACE THE ENTIRE HUB. NOT ONLY IS THIS A SERIOUS SAFETY ISSUE BUT A CONSIDERABLE DESIGN FLAW. YOU SHOULD ONLY EVER HAVE TO REPLACE A HUB IF THE BEARING WEAR OUT BECAUSE IT IS A VERY EXPENSIVE REPAIR. THE OTHER REAR HUB ON MY CAR IS SHOWING CRACKS IN THIS RING AND WILL NEED TO BE REPLACED AS WELL. CHEVY IS FULLY AWARE OF THIS ISSUE. I TRIED TO CONTACT CHEVY ABOUT THIS ON JAN 5 AND GOT A CALL FROM THEM JAN 14 FROM A VERY RUDE AND CONDESCENDING PERSON WHO WAS MORE CONCERNED THAT I DIDNT PAY CHEVY TO REPAIR THE PROBLEM INSTEAD OF THE SERIOUSNESS OF THE SAFETY ISSUE. CHEVY NEEDS TO COVER THE COST OF THESE REPAIRS FOR ME AND EVERYONE AFFECTED AND NEEDS TO DO A RECALL.

Mileage: 62,000

Jan 4, 2019

STABILITRACK, ABS, AND BRAKING ASSIST DEACTIVATION AND OR REDUCTION IN FUNCTION CAUSED BY PREMATURE FAILURE OF WHEEL HUB ASSEMBLY. RESULTS IN LESS CONTROL OR LOSS OF CONTROL IN ADVERSE WEATHER CONDITIONS OR UNDER HARD BRAKE APPLICATION OR EMERGENCY MANEUVERS. CHEVROLET HAS ISSUED A SERVICE BULLITEN TO DIRECT THEIR DEALERS IN FIXING THIS BUT ONLY UNDER WARANTEE, SHOWING THEY ARE AWARE OF THE PROBLEM YET TOOK NO ACTION TO ASSIST CONSUMERS EXPERIENCING THIS ISSUE.

Mileage: 33,000

Aug 14, 2018

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU. WHILE DRIVING AT UNKNOWN SPEEDS, THE REAR BRAKE LIGHTS REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PAT O'BRIEN CHEVROLET, 2315 STATE RTE 60, VERMILION, OH 44089, (888) 392-1095) WHERE IT WAS DIAGNOSED THAT THE SENSOR UNDER THE BRAKE PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,614. **TR SENSOR, BRAKE LIGHTS STAYING ON CONSUMER STATED I PURCHASED THIS 2014 MALIBU FROM MY SON KEN WHO LIVES IN MCCARDSVILLE, IN. THE REAR BRAKE LIGHTS STAYED IN THE ON POSITION AND WERE ONLY NOTICED WHEN OUR SON KEVIN WAS FOLLOWING US ON A TRIP THIS PAST JUNE. SINCE THER WAS NO WARNING LIGHT ON THE DASH BOARD IT IS IMPOSSIBLE TO KNOW HOW LONG THIS DEFECT EXISTED. I AM ENCLOSING THE COPY OF REPAIR THIS PAST JUNE. UPDATED 10/22/18*JB

Mileage: 75,614

Apr 6, 2018

I HAD TO SLAM ON BRAKES WOULD NOT BRAKE AND POWER CUT OFF AND CUT BACK ON

Dec 10, 2017

IN 2016 I STARTED EXPERIENCING ISSUES WITH MY CRUISE CONTROL WORKING SOMETIMES & SOMETIMES NOT. AFTER A YEAR OR SO WHILE DRIVING MY CAR ABS LIGHT INDICATOR LIGHT CAME ON (OCT.2017) AFTER TAKEN IT TO AN AUTHORIZED GM DEALER IT WAS FOUND THAT MY LEFT REAR WHEEL HUB UNIT BEARING BROKE, A LITTLE OVER A MONTH LATER, THE ABS & THE STABILITY TRAC LIGHT CAME ON. THIS TIME IT WAS THE RIGHT REAR WHEEL HUB UNIT BEARING BROKE. IT CONTROLS ALL THAT TAKES PLACE WITH STOPPING, CRUISE CONTROL,SKIDDING, BREAKING,ETC.... EXTREMELY EXPENSIVE PER TIRE & NOT SAFE! AFTER QUITE A BIT OF RESEARCH THE MALIBU & IMPALAS ARE WELL KNOWN FOR THIS ISSUE.I WAS DRIVING BOTH TIMES WHEN THIS HAPPENED, I WAS TRAVELING DOWN AN EXPRESSWAY(I-75)!

Mileage: 50,000

Dec 1, 2017

INCE I HAVE PURCHASED THIS VEHICLE I HAVE HAD ISSUE AFTER ISSUE WITH TRIM, ABS, STABILITY TRACK, HEATING SYSTEM, TRANSMISSION, AND WHEEL BEARINGS. I HAVE HAD THE STABILITY TRACK FIXED TWICE, TRANSMISSION WAS LEAKING (COVERED UNDER A RECALL). WHEEL BEARINGS IN REAR BOTH SIDES HAVE BEEN REPLACED BEFORE 80000 MILES. WIRING HARNESS TO WHEELS, THE DEALER SHIP HAD TO SPLICE ( I STILL CANT SEE HOW WIRING HARNESS IS NOT A COVERED COMPONENT. FOR A MANUFACTURE BASED OUT OF A STATE THAT HAS SNOW, AND TO PROVIDE A VEHICLE THAT HAS A STABILITY SENSOR THAT GETS DIRTY BECAUSE OF SALT THAT WILL ERROR IS BEYOND MY COMPREHENSION. SAME FOR THE DEFAULT WHEEL BEARINGS ONE WINTER IN MICHIGAN AND THEY HAD TO BE REPLACED (ALSO NOT A COVERED FEATURE). TRIM THAT BLOWS OFF ON THE EXPRESS WAY. I LOST MY WINDOW TRIM AND THE FRONT BLACK COVER. FUNNY HOW THE 2015 MODELS HAVE A SCREW IN THEM BUT NOTHING FOR US POOR 2014 OWNERS THAT HAD AN ISSUE. I CAN PURCHASE A NEW ONE AT 60.00 (REALLY ITS PLASTIC). ABS COMES ON EVERY TIME I HAVE AN ISSUE WITH THE STABILITY TRACK, WHICH IS EVERY WINTER IT GETS DIRTY. ENGINE LIGHT ON NOW SO I CANT AUTO START THE CAR, MORE THAN LIKELY THAT WILL BE CAUSED BY THE GLAMOROUS AUX BATTERY THAT WAS ENGINEERED FOR THE LOVEY AUTO STOP FEATURE THAT I HAVE NO CONTROL OVER. HAVE APPOINTMENT WITH DEALERSHIP TO BE RIPPED OFF SOME MORE....APPT SHOWED A P011 CODE, SECOND TIME IN SHOP TO HAVE IT FIXED. UPDATE: MONTHS LATER, ABS ON THE DRIVERSIDE HUB IS NOW OUT. YES YOU GUESSED IT THE P011 ENGINE CODE IS BACK. (THIRD TIME). FIXED TWICE AT THE SHOP. WHEN IS SOMEONE GOING TO MAKE GM WAKE UP AND FIX THESE ISSUES. IT JUST LIKE MY KEY ISSUE WITH MY 2004 IMPALA . CAR STALLS BOGGS DOWN AT 70 MPH.

Mileage: 116,000

Oct 10, 2017

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU. WHILE OPERATING THE VEHICLE, THE ABS AND CHECK ENGINE SENSOR INDICATORS ILLUMINATED AND THE "SERVICE STABILITRAC" MESSAGE DISPLAYED. IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL TO SLOW DOWN, THE VEHICLE WOULD SKID AND SLIDE BEFORE STOPPING, WHICH CAUSED THE STOPPING DISTANCE TO INCREASE. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (ROD HATFIELD CHEVROLET IN LEXINGTON, KY) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 86,000. *LN UPDATED 7/25/18*JB

Mileage: 86,000

Sep 9, 2017

ITS A COMMON PROBLEM I HAVE SEEN THAT HAPPENED TO ME 2 MONTHS AFTER BUYING THIS CAR. THE REAR WHEEL BEARING AND HUB ASSEMBLY IN BOTH WHEELS HAVE GONE BAD AND IT CAUSE THE BRAKE LIGHT AND ABS LIGHT TO COME AND REPAIRS COST OVER 700 DOLLARS. THIS PROBLEM IS ALL OVER THE INTERNET AND HAPPENS TYPICALLY AROUND 50,000 TO 60,000 MILES. I AM NOT HAPPY AT ALL SEEING AS THIS IS MY FIRST BIG CAR PURCHASE AND FIRST CHEVY PURCHASE. IF THIS ISNT COVERED BY RECALL SOON OR BY CHEVY THEN THIS WILL BE THE LAST AND ONLY TIME I EVER GET A CHEVY ANDITS SAD BECAUSE I ACTUALLY WORK FOR A DEALERSHIP AND STILL GOT SCREWED. PROBLEM STARTED WHEN I WAS DRIVING HOME FROM WORK AND WAS SET ON CRUISE CONTROL AT 70 MPH WHEN ALL OF A SUDDEN THE BRAKE AND ABS LIGHT CAME ON SO I HAD OUR MECHANIC CHECK IT OUT AND THATS WHAT WAS THE PROBLEM

Mileage: 67,000

May 18, 2017

THE ABS LIGHT SHOWED ON THE MESSAGE CENTER WHEN I STARTED MY CAR TO LEAVE FOR WORK ON A MONDAY MORNING SO I TOOK MY CAR TO GREEN CHEVROLET IN DERIDDER LA. THE MECHANIC LOOKED AT THE CAR AND SAID THE SENSOR WAS BAD SO THEY ORDERED ANOTHER. AFTER REPLACING IT THE LIGHT DID NOT GO OFF SO THEY SCHEDULED ANOTHER APPOINTMENT TO CHECK INTO THE PROBLEM AGAIN. I TOOK THE CAR BACK AND THE MECHANIC SAID IT WAS A SENSOR AND WOULD BE CLOSE TO $ 400 TO REPLACE IT. I PAID $200 THE FIRST TIME. SO I CALLED GM TO ASK ABOUT THE RECALL THAT WAS IN PLACE ON THE SAME YEAR, MAKE AND MODEL AS MY CAR. I WAS TOLD THAT WHILE THE RECALL WAS ACTIVE, IT DID NOT INCLUDE MY CAR BECAUSE IT CAME FROM A DIFFERENT PLANT. SO GM WORKED WITH THE REPAIR SHOP TO LOWER THE COST FOR THE SECOND REPAIR. I PAID $115. THAT AS IN FEBRUARY 2017. THE MECHANIC AT THE SERVICE CENTER SAID THAT THEY HAVE SEEN THIS PART BEING REPLACED SEVERAL TIMES AND THAT IT NEEDED TO BE RECALLED. IN APRIL 2017 I WAS ON MY WAY TO MISSOURI FOR A FUNERAL AND MY ABS LIGHT CAME ON AGAIN. I CALLED THE SERVICE CENTER AND WAS TOLD TO BRING MY CAR IN WHEN I RETURNED HOME. I CALLED GM AGAIN TO COMPLAIN THAT IT WAS ON AGAIN. I TOOK MY CAR BACK INTO THE SHOP AND WAS TOLD THAT IT WAS THE SAME PROBLEM BUT A DIFFERENT WHEEL. AGAIN THE MECHANIC SAID THAT THE PART NEEDED TO BE RECALLED. SO NOW I HAVE TO SCHEDULE AN APPOINTMENT TO HAVE THE SENSOR REPLACED AND PAY MORE MONEY. I AM WRITING TO ASK WHY THE PART HAS NOT BEEN RECALLED FOR ALL 2014 CHEVROLET MALIBUS. I AM PAYING FOR A PROBLEM THAT A RECALL HAS BEEN ISSUED ON WHILE OTHERS OWNERS ARE NOT. MY CAR HAS 47,000 MILES . IT IS MY PRIMARY VEHICLE. HOW MANY TIMES AM I GOING TO HAVE THIS PROBLEM? PLEASE EXPAND THE RECALL TO INCLUDE MORE VEHICLES. OBVIOUSLY IT IS NOT HAPPENING TO CARS FROM JUST ONE AREA. THANK YOU

Mileage: 43,000

Mar 28, 2017

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V247000 (SERVICE BRAKES, HYDRAULIC). THE DEALER INFORMED THE CONTACT, BUT MADE NO MENTION AS TO WHY THE REPAIR WAS NOT COMPLETED BEFORE THE VEHICLE WAS SOLD. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO SCHEDULE AN APPOINTMENT WITH THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 9, 2017

SINCE I HAVE PURCHASED THIS VEHICLE I HAVE HAD ISSUE AFTER ISSUE WITH TRIM, ABS, STABILITY TRACK, HEATING SYSTEM, TRANSMISSION, AND WHEEL BEARINGS. I HAVE HAD THE STABILITY TRACK FIXED TWICE, TRANSMISSION WAS LEAKING (COVERED UNDER A RECALL). WHEEL BEARINGS IN REAR BOTH SIDES HAVE BEEN REPLACED BEFORE 80000 MILES. WIRING HARNESS TO WHEELS, THE DEALER SHIP HAD TO SPLICE ( I STILL CANT SEE HOW WIRING HARNESS IS NOT A COVERED COMPONENT. FOR A MANUFACTURE BASED OUT OF A STATE THAT HAS SNOW, AND TO PROVIDE A VEHICLE THAT HAS A STABILITY SENSOR THAT GETS DIRTY BECAUSE OF SALT THAT WILL ERROR IS BEYOND MY COMPREHENSION. SAME FOR THE DEFAULT WHEEL BEARINGS ONE WINTER IN MICHIGAN AND THEY HAD TO BE REPLACED (ALSO NOT A COVERED FEATURE). TRIM THAT BLOWS OFF ON THE EXPRESS WAY. I LOST MY WINDOW TRIM AND THE FRONT BLACK COVER. FUNNY HOW THE 2015 MODELS HAVE A SCREW IN THEM BUT NOTHING FOR US POOR 2014 OWNERS THAT HAD AN ISSUE. I CAN PURCHASE A NEW ONE AT 60.00 (REALLY ITS PLASTIC). ABS COMES ON EVERY TIME I HAVE AN ISSUE WITH THE STABILITY TRACK, WHICH IS EVERY WINTER IT GETS DIRTY. ENGINE LIGHT ON NOW SO I CANT AUTO START THE CAR, MORE THAN LIKELY THAT WILL BE CAUSED BY THE GLAMOROUS AUX BATTERY THAT WAS ENGINEERED FOR THE LOVEY AUTO STOP FEATURE THAT I HAVE NO CONTROL OVER. HAVE APPOINTMENT WITH DEALERSHIP TO BE RIPPED OFF SOME MORE.

Mileage: 85,000

Dec 28, 2016

BRAKING BEFORE POTENTIAL COLLISION, ESPECIALLY SMOOTH BRAKING, REVEALS THAT THE DRIVER'S SEAT BELT RETRACTOR HAS AN INHERENTLY AND SUBSTANTIALLY UNSAFE DESIGN. *TR THE DRIVER'S SEAT BELT HAS DELAYED AND INCONSISTENT LOCKING, OFTEN NOT LOCKING IN BRAKING OR LOCKING LATE. EVEN WHEN IT DOES LOCK EARLIER, IT ALLOWS TOO MUCH TRAVEL, I.E. 1/3 DISTANCE TO WHEEL. UNDER MODERATE BRAKING, BEFORE ENOUGH DECELERATION OCCURS TO LOCK THE BELT, THE DRIVER CAN TRAVEL VERY FAR FORWARD AND IT'S HARD TO HOLD ONESELF BACK. EVEN WHEN READY FOR THAT, THE FORCE NEEDED IS A DISTRACTION FROM WHAT'S HAPPENING ON THE ROAD AND MAKES IT MORE DIFFICULT TO STEER. ALSO, EXPERTS HAVE SAID THAT BEING TENSE DURING A COLLISION MAKES INJURIES WORSE OR MORE LIKELY. THE COMPLAINANT HAS TESTED THIS MANY TIMES UNDER STRAIGHT BRAKING ON 25-45 MPH ROADS WITH THE SEAT AS FAR BACK AS IS DRIVABLE AND THE WHEEL AS FAR AWAY AS PRACTICAL FOR A SLIGHTLY BELOW AVERAGE SIZE GUY. UNDER MODERATE BRAKING, THE BELT LOCKED WITH MY HEAD 1 INCH FROM THE WHEEL. IF A COLLISION FOLLOWED, MY HEAD WOULD HIT THE STEERING WHEEL AND THE AIR BAG WOULD DEPLOY AT NEARLY POINT-BLANK RANGE TO HEAD AND CHEST. THE PASSENGER SEAT BELT HAS AN ALTERNATE MODE ACTIVATED BY PULLING THE BELT ALL THE WAY OUT, WHICH ACTIVATES A RETRACT-ONLY RATCHET SO IT WILL HOLD THE PASSENGER CLOSE TO THE SEAT UNTIL RELEASED. THE DRIVER'S BELT DOES NOT HAVE THAT FEATURE. SUGGEST CRASH TESTING WITH BRAKING FROM 70 TO 40 MPH JUST PRIOR TO COLLISION RATHER THAN CRUISING INTO THE BARRIER AT STEADY 40. WITH THE 2014 MALIBU'S RESTRAINTS, THE DUMMY COULD EASILY BE 1/3 TO FULLY AGAINST THE WHEEL AT MOMENT OF COLLISION. THE PERSON SUBMITTING THIS COMPLAINT DOES NOT FEEL AT ALL SAFE WHILE DRIVING WITH THIS DEFECT IN THE PRIMARY DRIVER RESTRAINT SYSTEM. THIS IS A 3-YEAR-OLD CAR THAT HAS NOT BEEN IN A COLLISION, GOING BY RECORDS AND PROFESSIONAL INSPECTION. *TR

Mileage: 44,075

Jun 3, 2016

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE UPGRADED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. WHEN SHIFTING GEARS, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE SHIFTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

Mileage: 14,000

May 26, 2016

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER SEIZED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND PCM WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,065. THE VIN WAS NOT INCLUDED.

Mileage: 17,065

Apr 15, 2016

STABILITRAK STABILITY CONTROL SYSTEM, ANTI LOCK BRAKES AND WHEEL BEARING. 2ND TIME I HAVE HAD THESE LIGHTS COME ON, DRIVING AND TRACKING CONTROL KICKED IN AND THEN THE LIGHTS ALL APPEAR. I PAID TO HAVE IT FIXED, AND THEY SPLICED INTO THE WIRE, NOT COVERED UNDER WARRANTY ACCORDING TO CARE. YET IT IS PART OF WIRING HARNESS.

Mileage: 60,000

Dec 29, 2015 Crash

DRIVING CAR ON THE EXPRESSWAY HIT A PUDDLE ABS LIGHT ALONG WITH CHECK STABIL TRAK AND CHECK BREAK ASSIST SYSTEM COME ON, FEW MINUTES DOWN THE ROAD ATTEMPT TO BREAK AND TURN WHEEL NEITHER WORK, HIT GUARD RAIL L, AFTER HITTING GUARD RAIL ANOTHER WARNING LIGHT SAYING SERVICE POWER STEERING, DRIVE WITH CARE APPEARS, TOOK TO DEALER FILED CLAIM WITH GM TO FIX BODY DAMAGE FOR MANUFACTURES DEFECT. GM DID NOTHING, BLAMED ISSUE ON WHEE BEARING.

Mileage: 34,000

Feb 13, 2015

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU. WHILE DRIVING 35 MPH, THE VEHICLE WAS DIFFICULT TO STOP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER:14V240000 (SERVICE BRAKES, HYDRAULIC). THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

Oct 26, 2014 Crash

I PULLED TO A STOP AT A STOP SIGN. THE CAR WENT INTO AUTO STOP. AS I TRY TO NAVIGATE RIGHT THE STEERING LOCK UP ON ME. THIS MADE THE CAR START CLIMBING THE SIDE OF THE ROAD. I TRIED TO STEP ON THE BRAKES AND THE CAR ACCELERATED AND HIT THE WALL. *TR

Aug 11, 2014

PURCHASED THIS CAR ON APRIL 22, 2014. AT 738 MILES THE VEHICLE WAS TAKEN IN FOR BRAKE ISSUES. WAS TOLD THAT I HAD TO WAIT AT LEAST TILL THE CAR HAD 1700 MILES ON IT SO THE NEW PARTS WOULD SETTLE. I READ IN A NEWS PAPER ARTICLE THAT THIS VEHICLE HAD A OPEN RECALL ON IT. I THEN RETURNED TO THE SERVICE DEPARTMENT ON MAY 16 2014. I TOLD THE SERVICE MANAGER ABOUT THE RECALL. HE STATED THAT THERE WAS NOTHING IN THERE SYSTEM CONCERNING THIS MATTER. MAKE A LONG STORY SHORT THERE WAS A VALID RECALL ON THIS CAR. I HAVE TAKEN THIS CAR BACK 4 OTHER TIMES FOR THIS BRAKE ISSUE. SERVICE DEPARTMENT STATES THERE IS NOTHING WRONG. I STILL HAVE THE INTERMITTENT BRAKE ISSUE IN WHICH ONE MECHANIC AGREED THAT HE FELT THE LONG PEDAL ON THE BRAKES.. GM STATES THAT THE CAR IS PERFORMING AS SHOULD. SOMEONE NEEDS TO CONTACT THE NEW GLOBAL SAFETY CHIEF([XXX] ). THIS SOUNDS LIKE IGNITION SWITCH DRAMA ALL OVER AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jul 22, 2014

ON 7/8 I WENT IN FOR A REGULAR OIL CHANGE. GM TOLD ME THERE WAS A RECALL AND THEY SET MY BRAKES. MY CAR HAS WHAT IS CALLED AN AUTO STOP FEATURE THAT SAVE FUEL. AFTER THEY FIXED MY BRAKES AND I DROVE AWAY MY AUTO STOP WOULD NOT ENGAGE AT ALL. I TOOK IT BACK RIGHT BACK ON 7/8. THEY TOLD ME THEY FIXED THE AUTO STOP. I DROVE AWAY AGAIN FOR THE SECOND TIME. AUTO STOP STILL NOT ENGAGING. I TOOK IT RIGHT BACK. I THEN CALLED NINE DAYS LATER THEY SAID IT WAS FIXED BUT WHEN I GOT THERE IT HAD NOT BEEN FIXED AND THEY TRADED OUR RENTAL FOR WHAT THEY CALL A DRAC CAR. THEY CALLED ME AND TOLD ME THAT THERE WAS SOMETHING WRONG AND THEY WOULD HAVE TO RESET THE COMPUTER COMPLETELY. THEY THEN CALL BACK AT 3:30 TO TELL ME IT WAS FIXED. THIS WAS 7/14. I PICKED IT UP TODAY 7/15 AND AUTO STOP IS NOT WORKING. THEY WANT ME TO KEEP IT A COUPLE DAYS BEFORE I BRING IT BACK. *TR

Mileage: 12,452

Jul 15, 2014

THE AUTO STOP/START FAIL TWO TIME THE CHECK ENGINE LIGHT CAME ON TOOK IT IN TWO TIME TO GET IT FIXED . WHEN DRIVING IT WILL DOWN SHIFT WHEN I TAKE MY FOOT OF THE GAS. *TR

Mileage: 5,000

May 24, 2014

WHILE DRIVING DOWN THE HIGHWAY AT 65 MPH AN ANIMAL BEGAN ENTERING MY PATH. DUE TO THE SIZE OF THE ANIMAL I IMMEDIATELY APPLIED THE BRAKES HARD. THE VEHICLE IMMEDIATELY JERKED THE STEERING WHEEL TO THE LEFT AND THEN EVEN HARDER TO THE RIGHT. HAD I NOT HAD BOTH HANDS ON THE WHEEL, IT IS HIGHLY PROBABLE THAT CONTROL OF THE CAR WOULD HAVE BEEN LOST WHEN IT JERKED TO THE RIGHT. AS IT WAS, I WAS ABLE TO CONTROL THE CAR BUT THIS WAS A SCARY EMERGENCY STOP EVENT. I DID NOT HAVE TO STOP THE CAR AND DID GET SLOWED ENOUGH TO AVOID AN ACCIDENT -- IT WAS THE REACTION OF THE CAR JERKING LEFT AND MORE POWERFULLY TO THE RIGHT THAT WAS SCARY AND WAS DEFINITELY NOT EXPECTED. THE CAR HAS DISC BRAKES ALL AROUND. *TR

Mileage: 2,000

May 19, 2014 Crash

TL* THE CONTACT LEASED A 2014 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V252000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Mileage: 100

May 13, 2014

THE BRAKES FELT LOW AND THEN THE LOW BRAKE FLUID WARNING LIGHT AND ALSO STABILITY TRACK ALARM AND THE BRAKE LIGHT ON THE OTHER SIDE LIT UP. I DROVE A FEW MILES MORE AND THE ALARMS WOULD SOUND EVERY TIME I HIT THE BRAKES. THE CAR HAD TO BE FLAT BEDDED BACK TO THE DEALER. THE TRUCK DRIVER LOOKED FOR BRAKE FLUID LEVEL, THERE WAS NO BRAKE FLUID AT ALL. I WAS INFORMED LATER THAT THE BRAKE FLUID HAD ALL LEAKED OUT THE REAR CALIPER. THIS HAS NOT BEEN RESOLVED, CAR IS STILL AT DEALER. *TR

Mileage: 158

Mar 20, 2014

1ST INCIDENT WHEN APPLYING THE BRAKE THE VEHICLE WOULD DO A EXTREME PULL TO THE RIGHT. 2ND INCIDENT 2/24/14 MILE 2940 - TRANSMISSION SHUTS DOWN AFTER EXITING HIGHWAY. *TR

Mileage: 1,029