High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
On December 24, 2025, the contact's 2023 Chevrolet Malibu was involved in a severe side-impact collision. The vehicle was struck on the rear passenger side by a full-size pickup truck traveling at high speed (est. 60 mph) that failed to stop at a red light. The impact caused the contact's vehicle to spin approximately 180 degrees and strike a concrete median sideways, generating high lateral G-forces. FAILURE 1: AIRBAG NON-DEPLOYMENT. Despite the severity of the impact and the violent spin into a curb (rollover trip point), the side curtain airbags and front seat-mounted side impact airbags failed to deploy. The failure of the restraint system caused the driver to be thrown against the driver-side door structure, striking their head on the window and B-pillar. The driver sustained a concussion, cervical strain, and lumbar strain. Medical records confirm the injuries are consistent with impact against the vehicle interior due to non-deployment. FAILURE 2: EMERGENCY TELEMATICS MALFUNCTION. Immediately post-collision, the driver attempted to manually activate the OnStar/SOS emergency buttons. The system failed to connect to an advisor. Instead, the vehicle's infotainment screen malfunctioned, opening a voice-to-text transcription application. The system then bypassed the vehicle's internal telematics module and attempted to route the emergency call to the owner's personal cell phone, indicating a complete failure of the vehicle's emergency communication hardware. This resulted in a 34-minute delay in coordinating professional assistance. Contact notes; while this vehicle currently shows 0 open recalls, the failure mechanism (sensor non-response during side impact) mimics the defect described in NHTSA Campaign 22V923000 (GM Recall N222392300), where improper welding of the front impact bar causes crash sensors to fail. The vehicle is available for inspection. Police and medical reports confirm the incident details. No warning lights were illuminated prior to crash.
On December 24, 2025, the contact's 2023 Chevrolet Malibu was involved in a severe side-impact collision. The vehicle was struck on the rear passenger side by a full-size pickup truck traveling at high speed (est. 60 mph) that failed to stop at a red light. The impact caused the contact's vehicle to spin approximately 180 degrees and strike a concrete median sideways, generating high lateral G-forces. FAILURE 1: AIRBAG NON-DEPLOYMENT. Despite the severity of the impact and the violent spin into a curb (rollover trip point), the side curtain airbags and front seat-mounted side impact airbags failed to deploy. The failure of the restraint system caused the driver to be thrown against the driver-side door structure, striking their head on the window and B-pillar. The driver sustained a concussion, cervical strain, and lumbar strain. Medical records confirm the injuries are consistent with impact against the vehicle interior due to non-deployment. FAILURE 2: EMERGENCY TELEMATICS MALFUNCTION. Immediately post-collision, the driver attempted to manually activate the OnStar/SOS emergency buttons. The system failed to connect to an advisor. Instead, the vehicle's infotainment screen malfunctioned, opening a voice-to-text transcription application. The system then bypassed the vehicle's internal telematics module and attempted to route the emergency call to the owner's personal cell phone, indicating a complete failure of the vehicle's emergency communication hardware. This resulted in a 34-minute delay in coordinating professional assistance. Contact notes; while this vehicle currently shows 0 open recalls, the failure mechanism (sensor non-response during side impact) mimics the defect described in NHTSA Campaign 22V923000 (GM Recall N222392300), where improper welding of the front impact bar causes crash sensors to fail. The vehicle is available for inspection. Police and medical reports confirm the incident details. No warning lights were illuminated prior to crash.
Check engine light will come on entire car will shut off. Shuttering, braking locks up, all power is reduced, especially engine power. car will get towed to the Chevrolet dealership in temple, Tx and Killeen, Tx for repairs. When hooked up to the scanner all 7 modules show as faulty. Chevrolet of Killeen replaced only 3 of the modules stating that was the issue. two days after repair same issue has happened. when hooked up to the scanner again all modules were faulty again including the ones that were just repaired. car has been in the shop for 100 days now. the car will cool down, and the check engine light will reset itself showing no issues repeat the process.
Check engine light will come on entire car will shut off. Shuttering, braking locks up, all power is reduced, especially engine power. car will get towed to the Chevrolet dealership in temple, Tx and Killeen, Tx for repairs. When hooked up to the scanner all 7 modules show as faulty. Chevrolet of Killeen replaced only 3 of the modules stating that was the issue. two days after repair same issue has happened. when hooked up to the scanner again all modules were faulty again including the ones that were just repaired. car has been in the shop for 100 days now. the car will cool down, and the check engine light will reset itself showing no issues repeat the process.
Brake system failure lost brakes twice, went and got a diagnosis reading and it said brake system module failure. That it lost communication with the module
Brake system failure lost brakes twice, went and got a diagnosis reading and it said brake system module failure. That it lost communication with the module
Vehicle is registering multiple keys from surrounding like vehicles which causes the anti theft system to activate, disabling the vehicle and/or involuntarily draining battery.
Vehicle is registering multiple keys from surrounding like vehicles which causes the anti theft system to activate, disabling the vehicle and/or involuntarily draining battery.
My car randomly shuts off when but still says it’s on at a stop light which causes a lot of problems because I have to push the start button to turn off and turn on again. Something is wrong with the wiring, in order for me to turn my car off I have to unplug my battery otherwise my car safety alarm will activate and hazard lights will go off and trunk will open. Which also cause my horn to go out. Everytime I turn my car on it says service ESC which I have no clue what that means and have asked multiple people . My air bag service light is on and it has no reason to be on as my car has not had any problems with my airbags. My car automatically brake while on the highway going 75 when a car swerved into my lane ahead of me and the hard activated the abs which caused my car to swerve uncontrollably and almost caused my car to flip.
My car randomly shuts off when but still says it’s on at a stop light which causes a lot of problems because I have to push the start button to turn off and turn on again. Something is wrong with the wiring, in order for me to turn my car off I have to unplug my battery otherwise my car safety alarm will activate and hazard lights will go off and trunk will open. Which also cause my horn to go out. Everytime I turn my car on it says service ESC which I have no clue what that means and have asked multiple people . My air bag service light is on and it has no reason to be on as my car has not had any problems with my airbags. My car automatically brake while on the highway going 75 when a car swerved into my lane ahead of me and the hard activated the abs which caused my car to swerve uncontrollably and almost caused my car to flip.
The contact owns a 2023 Chevrolet Malibu. The contact stated the vehicle failed to start when the Push-to-Start button was pressed. The vehicle was towed to a local dealer, but the diagnosis was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
The contact owns a 2023 Chevrolet Malibu. The contact stated the vehicle failed to start when the Push-to-Start button was pressed. The vehicle was towed to a local dealer, but the diagnosis was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Since purchase been having issues with the vehicle. From shutting off while driving, all dash shutting off while subbing but car still running, car says key fob not in vehicle out key fob on vehicle when trying to lock, radio go crazy. Has been looked at numerous times with different electrical/programming codes. Radio has been replaced over and was scheduled for second radio to be installed Sm but sent out of state to work. Have ask paper trail with Chevrolet since April 8th within 2 weeks after purchase. Car caught on fire while driving last Sunday in Florida there are other reports Chevrolet should have that I’m having issues trying from the dealer’s that it was serviced at. Couple also with service appointments could not make due to I travel for my job and loaner vehicles could not be taken out of state. I bought vehicle with 10 miles on it and in 8 months 27555 miles. Does sound like Chevrolet might be stepping in to assist but unfortunately I’m not without transportation. I also use my car on weekends for Uber for extra money as well so definitely going to hurt
Since purchase been having issues with the vehicle. From shutting off while driving, all dash shutting off while subbing but car still running, car says key fob not in vehicle out key fob on vehicle when trying to lock, radio go crazy. Has been looked at numerous times with different electrical/programming codes. Radio has been replaced over and was scheduled for second radio to be installed Sm but sent out of state to work. Have ask paper trail with Chevrolet since April 8th within 2 weeks after purchase. Car caught on fire while driving last Sunday in Florida there are other reports Chevrolet should have that I’m having issues trying from the dealer’s that it was serviced at. Couple also with service appointments could not make due to I travel for my job and loaner vehicles could not be taken out of state. I bought vehicle with 10 miles on it and in 8 months 27555 miles. Does sound like Chevrolet might be stepping in to assist but unfortunately I’m not without transportation. I also use my car on weekends for Uber for extra money as well so definitely going to hurt
I was driving the car from home to work during morning rush hour in downtown Chicago. I was stopped at a red light and the auto-stop feature engaged as it is intended to do. When the light turned green I put my foot on the gas to go but the car wouldn't move. Cars behind me started honking & going around me. I tried various things but couldn't get the car to move although the ignition light was green. I finally put my emergency flashers on, shifted the car to park, pressed the ignition button to turn the car to off position, then depressed the brake pedal and the ignition button to turn the car on again, then shifted to drive and the car then moved forward as normal. No warning lamps have ever appeared re this. I immediately contacted my dealer to report this problem & soon after took the car there, where they confirmed this malfunction & communicated with GM Tech Line to try to resolve the problem while I sat at dealer all day but at end of day there was no resolution & they had no loaner car to give me & I needed the car so I left with it but thereafter always drove it only w/auto-stop feature turned off as I feared if it happened again I could be rear-ended. Dealer has now had my car for a week trying to ascertain how to fix this but because they say this feature is now not acting up they don't know how to fix it & they say GM Tech Line isn't giving them advice on how to resolve it. I cannot leave my car w/dealer indefinitely so now am forced to drive the car in this condition & need to always try to remember to turn off the auto-stop feature (or risk driving it in unsafe condition), which is not the right solution for a brand new car that had less than 2,000 miles on it when this started. Available for inspection upon request.
I was driving the car from home to work during morning rush hour in downtown Chicago. I was stopped at a red light and the auto-stop feature engaged as it is intended to do. When the light turned green I put my foot on the gas to go but the car wouldn't move. Cars behind me started honking & going around me. I tried various things but couldn't get the car to move although the ignition light was green. I finally put my emergency flashers on, shifted the car to park, pressed the ignition button to turn the car to off position, then depressed the brake pedal and the ignition button to turn the car on again, then shifted to drive and the car then moved forward as normal. No warning lamps have ever appeared re this. I immediately contacted my dealer to report this problem & soon after took the car there, where they confirmed this malfunction & communicated with GM Tech Line to try to resolve the problem while I sat at dealer all day but at end of day there was no resolution & they had no loaner car to give me & I needed the car so I left with it but thereafter always drove it only w/auto-stop feature turned off as I feared if it happened again I could be rear-ended. Dealer has now had my car for a week trying to ascertain how to fix this but because they say this feature is now not acting up they don't know how to fix it & they say GM Tech Line isn't giving them advice on how to resolve it. I cannot leave my car w/dealer indefinitely so now am forced to drive the car in this condition & need to always try to remember to turn off the auto-stop feature (or risk driving it in unsafe condition), which is not the right solution for a brand new car that had less than 2,000 miles on it when this started. Available for inspection upon request.