This Problem Across All Years
WE HAVE HAD HARDSHIP DUE TO JOB LOST AND MAJOR CAR MAINTENANCE THAT COULD HAVE BEEN AVOIDED AND SHOULD HAVE BEEN RESOLVED BEFORE WE PURCHASE THE VEHICLE DOING A RECALL ON MARCH 12,2007 FUEL SYSTEM. WE PURCHASE FEB 2008 AND FUEL SYSTEM FAILURE STARTED IN 2010 AND COST A LOT OF MONEY!! WHEN U PULL UP THE VIN NUMBER YOU WILL SEE THIS HAD NOT BEEN DONE AND IT WAS IN CARMAX POSSESSION AND COST ME AND MY SON BECAUSE THIS WAS NOT HANDLE!!! I AM SO ANGRY ABOUT WHAT CARMAX IS DOING TO MY CREDIT AND MY SON DUE TO ALOT MONEY PAID OUT ON RECALL WORK IN WHICH WE WERE NEVER NOTIFIED ABOUT THE RECALLS WE PURCHASE THIS CAR IN FEB 2008 I CAN SHOW RECEIPTS AND GET THE MAN NAME [XXX] A LICENSE MECHANIC TO COME FORWARD THIS IS HORRIFIC TO KNOW CARMAX CONTRIBUTE TO OUR STRUGGLES MAINTAINING AND PAYING OUT ALOT OF MONEY INTO WORK THAT WAS UNDER RECALLS AND TOOK AWAY FROM HAVING THE MONEY TO PAY THE CAR NOTE IN THE PROCESS!!!! FUEL SYSTEM FAILURE HAPPEN WHERE THE RADIATOR AND NUMEROUS OF HOSES AND SENSORS WERE DESTROYED AND THE FUEL INJECTION PARTS HAD TO BE REPLACE AT MY EXPENSE I AM ANGRY AS A CONSUMER THAT US STRUGGLE COULD HAVE BEEN HANDLE FREE THROUGH RECALL AND WE WERE NEVER NOTIFIED AND THAT PROBLEM EXIST FUEL SYSTEM WAS NOT REPLACE DOING RECALL ON MARCH 12,2007, WE WAS NOT NOTIFIED NOR IN OCT 16,2008 STEERING RECALL, NOR WAS WE NOTIFIED IN FEB 11,2009 FOR STEERING RECALLS THIS IS SAD THAT CARMAX CONTRIBUTED TO OUR STRUGGLES THEY NEVER CONTACT US NOR DID CHEVROLET CONTACT US ABOUT ANY RECALLS!!!! PURCHASE VEHICLE FEB 02,2008 PAID 32 PAYMENTS AND FOR AUGUST 17, 2009 DEFERMENT, APRIL 28,2009 DEFERMENT WITH 32 PAYMENTS PLUS 2 DEFERMENTS COMES TO 34 PAYMENTS. CARMAX TOOK THE PAYMENT I MADE AND APPLIED THEM TO MY TO THE DEFERMENTS MAKING MY ACCOUNT BE BEHIND WITH THE CONTRACT BALANCE AND FINANCE CHARGES COMES THEY WERE APPLIED CAME TO $8,980.24 TOTALING, AND LATE FEES COMING TO $659.33, BUT MY FULL AMOUNT FROM MONEY ORDERS AND CHECKS PAID CAME TO $11,593.97 TOTAL AND ITS 1,954. *TR
WE HAVE HAD HARDSHIP DUE TO JOB LOST AND MAJOR CAR MAINTENANCE THAT COULD HAVE BEEN AVOIDED AND SHOULD HAVE BEEN RESOLVED BEFORE WE PURCHASE THE VEHICLE DOING A RECALL ON MARCH 12,2007 FUEL SYSTEM. WE PURCHASE FEB 2008 AND FUEL SYSTEM FAILURE STARTED IN 2010 AND COST A LOT OF MONEY!! WHEN U PULL UP THE VIN NUMBER YOU WILL SEE THIS HAD NOT BEEN DONE AND IT WAS IN CARMAX POSSESSION AND COST ME AND MY SON BECAUSE THIS WAS NOT HANDLE!!! I AM SO ANGRY ABOUT WHAT CARMAX IS DOING TO MY CREDIT AND MY SON DUE TO ALOT MONEY PAID OUT ON RECALL WORK IN WHICH WE WERE NEVER NOTIFIED ABOUT THE RECALLS WE PURCHASE THIS CAR IN FEB 2008 I CAN SHOW RECEIPTS AND GET THE MAN NAME [XXX] A LICENSE MECHANIC TO COME FORWARD THIS IS HORRIFIC TO KNOW CARMAX CONTRIBUTE TO OUR STRUGGLES MAINTAINING AND PAYING OUT ALOT OF MONEY INTO WORK THAT WAS UNDER RECALLS AND TOOK AWAY FROM HAVING THE MONEY TO PAY THE CAR NOTE IN THE PROCESS!!!! FUEL SYSTEM FAILURE HAPPEN WHERE THE RADIATOR AND NUMEROUS OF HOSES AND SENSORS WERE DESTROYED AND THE FUEL INJECTION PARTS HAD TO BE REPLACE AT MY EXPENSE I AM ANGRY AS A CONSUMER THAT US STRUGGLE COULD HAVE BEEN HANDLE FREE THROUGH RECALL AND WE WERE NEVER NOTIFIED AND THAT PROBLEM EXIST FUEL SYSTEM WAS NOT REPLACE DOING RECALL ON MARCH 12,2007, WE WAS NOT NOTIFIED NOR IN OCT 16,2008 STEERING RECALL, NOR WAS WE NOTIFIED IN FEB 11,2009 FOR STEERING RECALLS THIS IS SAD THAT CARMAX CONTRIBUTED TO OUR STRUGGLES THEY NEVER CONTACT US NOR DID CHEVROLET CONTACT US ABOUT ANY RECALLS!!!! PURCHASE VEHICLE FEB 02,2008 PAID 32 PAYMENTS AND FOR AUGUST 17, 2009 DEFERMENT, APRIL 28,2009 DEFERMENT WITH 32 PAYMENTS PLUS 2 DEFERMENTS COMES TO 34 PAYMENTS. CARMAX TOOK THE PAYMENT I MADE AND APPLIED THEM TO MY TO THE DEFERMENTS MAKING MY ACCOUNT BE BEHIND WITH THE CONTRACT BALANCE AND FINANCE CHARGES COMES THEY WERE APPLIED CAME TO $8,980.24 TOTALING, AND LATE FEES COMING TO $659.33, BUT MY FULL AMOUNT FROM MONEY ORDERS AND CHECKS PAID CAME TO $11,593.97 TOTAL AND ITS 1,954. *TR
WE HAVE HAD HARDSHIP DUE TO JOB LOST AND MAJOR CAR MAINTENANCE THAT COULD HAVE BEEN AVOIDED AND SHOULD HAVE BEEN RESOLVED BEFORE WE PURCHASE THE VEHICLE DOING A RECALL ON MARCH 12,2007 FUEL SYSTEM. WE PURCHASE FEB 2008 AND FUEL SYSTEM FAILURE STARTED IN 2010 AND COST A LOT OF MONEY!! WHEN U PULL UP THE VIN NUMBER YOU WILL SEE THIS HAD NOT BEEN DONE AND IT WAS IN CARMAX POSSESSION AND COST ME AND MY SON BECAUSE THIS WAS NOT HANDLE!!! I AM SO ANGRY ABOUT WHAT CARMAX IS DOING TO MY CREDIT AND MY SON DUE TO ALOT MONEY PAID OUT ON RECALL WORK IN WHICH WE WERE NEVER NOTIFIED ABOUT THE RECALLS WE PURCHASE THIS CAR IN FEB 2008 I CAN SHOW RECEIPTS AND GET THE MAN NAME [XXX] A LICENSE MECHANIC TO COME FORWARD THIS IS HORRIFIC TO KNOW CARMAX CONTRIBUTE TO OUR STRUGGLES MAINTAINING AND PAYING OUT ALOT OF MONEY INTO WORK THAT WAS UNDER RECALLS AND TOOK AWAY FROM HAVING THE MONEY TO PAY THE CAR NOTE IN THE PROCESS!!!! FUEL SYSTEM FAILURE HAPPEN WHERE THE RADIATOR AND NUMEROUS OF HOSES AND SENSORS WERE DESTROYED AND THE FUEL INJECTION PARTS HAD TO BE REPLACE AT MY EXPENSE I AM ANGRY AS A CONSUMER THAT US STRUGGLE COULD HAVE BEEN HANDLE FREE THROUGH RECALL AND WE WERE NEVER NOTIFIED AND THAT PROBLEM EXIST FUEL SYSTEM WAS NOT REPLACE DOING RECALL ON MARCH 12,2007, WE WAS NOT NOTIFIED NOR IN OCT 16,2008 STEERING RECALL, NOR WAS WE NOTIFIED IN FEB 11,2009 FOR STEERING RECALLS THIS IS SAD THAT CARMAX CONTRIBUTED TO OUR STRUGGLES THEY NEVER CONTACT US NOR DID CHEVROLET CONTACT US ABOUT ANY RECALLS!!!! PURCHASE VEHICLE FEB 02,2008 PAID 32 PAYMENTS AND FOR AUGUST 17, 2009 DEFERMENT, APRIL 28,2009 DEFERMENT WITH 32 PAYMENTS PLUS 2 DEFERMENTS COMES TO 34 PAYMENTS. CARMAX TOOK THE PAYMENT I MADE AND APPLIED THEM TO MY TO THE DEFERMENTS MAKING MY ACCOUNT BE BEHIND WITH THE CONTRACT BALANCE AND FINANCE CHARGES COMES THEY WERE APPLIED CAME TO $8,980.24 TOTALING, AND LATE FEES COMING TO $659.33, BUT MY FULL AMOUNT FROM MONEY ORDERS AND CHECKS PAID CAME TO $11,593.97 TOTAL AND ITS 1,954. *TR
WE HAVE HAD HARDSHIP DUE TO JOB LOST AND MAJOR CAR MAINTENANCE THAT COULD HAVE BEEN AVOIDED AND SHOULD HAVE BEEN RESOLVED BEFORE WE PURCHASE THE VEHICLE DOING A RECALL ON MARCH 12,2007 FUEL SYSTEM. WE PURCHASE FEB 2008 AND FUEL SYSTEM FAILURE STARTED IN 2010 AND COST A LOT OF MONEY!! WHEN U PULL UP THE VIN NUMBER YOU WILL SEE THIS HAD NOT BEEN DONE AND IT WAS IN CARMAX POSSESSION AND COST ME AND MY SON BECAUSE THIS WAS NOT HANDLE!!! I AM SO ANGRY ABOUT WHAT CARMAX IS DOING TO MY CREDIT AND MY SON DUE TO ALOT MONEY PAID OUT ON RECALL WORK IN WHICH WE WERE NEVER NOTIFIED ABOUT THE RECALLS WE PURCHASE THIS CAR IN FEB 2008 I CAN SHOW RECEIPTS AND GET THE MAN NAME [XXX] A LICENSE MECHANIC TO COME FORWARD THIS IS HORRIFIC TO KNOW CARMAX CONTRIBUTE TO OUR STRUGGLES MAINTAINING AND PAYING OUT ALOT OF MONEY INTO WORK THAT WAS UNDER RECALLS AND TOOK AWAY FROM HAVING THE MONEY TO PAY THE CAR NOTE IN THE PROCESS!!!! FUEL SYSTEM FAILURE HAPPEN WHERE THE RADIATOR AND NUMEROUS OF HOSES AND SENSORS WERE DESTROYED AND THE FUEL INJECTION PARTS HAD TO BE REPLACE AT MY EXPENSE I AM ANGRY AS A CONSUMER THAT US STRUGGLE COULD HAVE BEEN HANDLE FREE THROUGH RECALL AND WE WERE NEVER NOTIFIED AND THAT PROBLEM EXIST FUEL SYSTEM WAS NOT REPLACE DOING RECALL ON MARCH 12,2007, WE WAS NOT NOTIFIED NOR IN OCT 16,2008 STEERING RECALL, NOR WAS WE NOTIFIED IN FEB 11,2009 FOR STEERING RECALLS THIS IS SAD THAT CARMAX CONTRIBUTED TO OUR STRUGGLES THEY NEVER CONTACT US NOR DID CHEVROLET CONTACT US ABOUT ANY RECALLS!!!! PURCHASE VEHICLE FEB 02,2008 PAID 32 PAYMENTS AND FOR AUGUST 17, 2009 DEFERMENT, APRIL 28,2009 DEFERMENT WITH 32 PAYMENTS PLUS 2 DEFERMENTS COMES TO 34 PAYMENTS. CARMAX TOOK THE PAYMENT I MADE AND APPLIED THEM TO MY TO THE DEFERMENTS MAKING MY ACCOUNT BE BEHIND WITH THE CONTRACT BALANCE AND FINANCE CHARGES COMES THEY WERE APPLIED CAME TO $8,980.24 TOTALING, AND LATE FEES COMING TO $659.33, BUT MY FULL AMOUNT FROM MONEY ORDERS AND CHECKS PAID CAME TO $11,593.97 TOTAL AND ITS 1,954. *TR
SPEEDOMETER READS INCORRECTLY, MAKING IT DIFFICULT TO KNOW HOW FAST VEHICLE IS TRAVELING. WHEN DISCOVERED, CAR WAS DOING 94 IN A 70- GPS VERIFIED
SPEEDOMETER READS INCORRECTLY, MAKING IT DIFFICULT TO KNOW HOW FAST VEHICLE IS TRAVELING. WHEN DISCOVERED, CAR WAS DOING 94 IN A 70- GPS VERIFIED
PURCHASED '04 MONTE CARLO SS AUGUST 2007 (23,713 MILES). THE INSTRUMENT PANEL GAUGES BEGAN GETTING STUCK, GOING COMPLETELY AROUND AND SIMPLY DO NOT WORK. BEGAN AT APPROX 38-39,000 MILES. PAID OVER 1,600 FOR EXT WARRANTY AND ADD'L 300 FOR 'FIXING' THE PROBLEM. STILL BROKEN AND CHEVY DOESN'T RECALL! ALSO HEATED SEATS ARE GETTING SCALDING HOT. *TR
PURCHASED '04 MONTE CARLO SS AUGUST 2007 (23,713 MILES). THE INSTRUMENT PANEL GAUGES BEGAN GETTING STUCK, GOING COMPLETELY AROUND AND SIMPLY DO NOT WORK. BEGAN AT APPROX 38-39,000 MILES. PAID OVER 1,600 FOR EXT WARRANTY AND ADD'L 300 FOR 'FIXING' THE PROBLEM. STILL BROKEN AND CHEVY DOESN'T RECALL! ALSO HEATED SEATS ARE GETTING SCALDING HOT. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET MONTE CARLO. WHILE DECELERATING FROM 45 MPH, THE BRAKES FAILED. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARD RAIL. THERE WERE NO INJURIES. THE DEALER CLEANED THE ROTORS AND BRAKES; HOWEVER, THE VEHICLE CONTINUED TO HESITATE WHEN ATTEMPTING TO STOP. THE MANUFACTURER STATED THAT THE DEALER SHOULD DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 31,498 AND FAILURE MILEAGE WAS 9,000. UPDATED 02-19-08 *BF THE CONSUMER STATED THEY DID NOT HIT THE GUARD RAIL, THERE WERE LIMITED BRAKES THE VEHICLE PULLED TO THE RIGHT. THE CONSUMER FURTHER STATED THIS IS THE SECOND INCIDENT AND THE REMEDY FOR THE DEALER IS TO MACHINE THE ROTORS, HOWEVER THE DEFECT PERSISTS AND PEDAL PULSATES. THE CONSUMER STATED AFTER VEHICLE STARTS THE STARTER STAYS ENGAGED AND A/C IS INOPERABLE. UPDATED 02/14/08 *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET MONTE CARLO. WHILE DECELERATING FROM 45 MPH, THE BRAKES FAILED. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARD RAIL. THERE WERE NO INJURIES. THE DEALER CLEANED THE ROTORS AND BRAKES; HOWEVER, THE VEHICLE CONTINUED TO HESITATE WHEN ATTEMPTING TO STOP. THE MANUFACTURER STATED THAT THE DEALER SHOULD DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 31,498 AND FAILURE MILEAGE WAS 9,000. UPDATED 02-19-08 *BF THE CONSUMER STATED THEY DID NOT HIT THE GUARD RAIL, THERE WERE LIMITED BRAKES THE VEHICLE PULLED TO THE RIGHT. THE CONSUMER FURTHER STATED THIS IS THE SECOND INCIDENT AND THE REMEDY FOR THE DEALER IS TO MACHINE THE ROTORS, HOWEVER THE DEFECT PERSISTS AND PEDAL PULSATES. THE CONSUMER STATED AFTER VEHICLE STARTS THE STARTER STAYS ENGAGED AND A/C IS INOPERABLE. UPDATED 02/14/08 *TR
CONSUMER COMPLAINT CONCERNING THE 2004 MONTE CARLO GM SECURITY SYSTEM. *TS THE SECURITY SYSTEM INSTALLED IN THE CONSUMER'S VEHICLE IS NO LONGER MANUFACTURED. THE CONSUMER IS CONCERNED THAT IF ANY OF THE COMPONENTS FAIL THE ENTIRE SYSTEM MAY NEED TO BE REPLACED. *NM
CONSUMER COMPLAINT CONCERNING THE 2004 MONTE CARLO GM SECURITY SYSTEM. *TS THE SECURITY SYSTEM INSTALLED IN THE CONSUMER'S VEHICLE IS NO LONGER MANUFACTURED. THE CONSUMER IS CONCERNED THAT IF ANY OF THE COMPONENTS FAIL THE ENTIRE SYSTEM MAY NEED TO BE REPLACED. *NM